HOTEL HOSPITALITY Magazine 2016 CONVENTIONMAY 12 & 13, 2016 | DELTA BESSBOROUGH HOTEL 2016 | SASKATOON MAY 12 & 13, 2016 | DELTA BESSBOROUGH HOTEL | SASKATOON
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MARCH 2016 • PM #42084516 CONVENTIONHOTEL HOSPITALITY magazine 2016 CONVENTIONMAY 12 & 13, 2016 | DELTA BESSBOROUGH HOTEL 2016 | SASKATOON MAY 12 & 13, 2016 | DELTA BESSBOROUGH HOTEL | SASKATOON CONVENTION REGISTRATION ON THE BACK COVER CONVENTION REGISTRATION ON THE BACK COVER PROUD SPONSOR 2 *TM/MC Columbia Brewer y *TM/MC Anheuser-Busch, LLC *TM/MC Labatt Brewing Company *TM/MC Keith’s Brewery *TM/MC InBev NV/SA. ®Cerveceria Modelo, s. De r.L. De c.V. Mexico, D.F. contents Saskatchewan Hotel & Hospitality Association ASSOCIATION NEWS 302 - 2080 Broad Street Regina, SK S4P 1Y3 T: (306) 522-1664 5 CEO MESSAGE F: (306) 525-1944 “WHAT’S ON YOUR RADAR” www.skhha.com All materials are the property of the Saskatchewan Hotel & Hospitality Association and its members. 7 TOURISM SPOTLIGHT EXECUTIVE CHAIR Glenn Weir INDUSTRY NEWS VICE CHAIR Gary Hoffert CEO Jim Bence 8 FINALLY A NEW LIQUOR ZONE DIRECTORS RETAILING POLICY NORTH WEST Lance Grosco NORTH EAST Bryan Baraniski 9 SLGA UPDATE CENTRAL WEST Gary Hoffert CENTRAL EAST Herman Zentner 12 A HISTORY OF ONLINE SOUTH WEST Jasmine Deblois TRAVEL AGENTS SOUTH EAST Joel Kish REGINA HOTEL 12 THE COST OF AN INJURY ASSOCIATION Glenn Weir SASKATOON HOTEL ASSOCIATION Courtney Morrison 15 FOREIGN WORKER PROGRAM BREW PUBS, RESTAURANTS & LOUNGES Denny Joyal RESORTS John McKenzie MEMBER NEWS SALES WARREN NERBY 17 WINSTON’S PUB T: (306) 790-1045 A CONVERSATION WITH [email protected] OWNER CHRIS BEAVIS DISTRIBUTION PRAIRIE ADVERTISING LTD. Regina, Saskatchewan Publication Mail Agreement #42084516 Return undeliverable mail to: Circulation Department 302 - 2080 Broad Street Regina, SK S4P 1Y3 PRINTED IN CANADA 3 Guest Guest SGueceusrtity CGuomesfot rt Security Comfort Eco-Friendly Energy Eco-Friendly MEaneargementgy Management PUTTING YOUR GUESTS FIRST Amana RoomPU AiTr ConTINGdition ingYO & UHeaRti ngG UESOnTityS Electro FIRSnicT Lock Solutions AScmanahneider Room Elect Airr Conic Roomditio nControing & Heallersting Onity InteElectrogratednic LockGreen Solu Solutionstions Schneider Electric Room Controllers Integrated Green Solutions Offices in Toronto, Calgary and Vancouver 1.877.848.PTAC Offices inw Toronto,ww.aj Calgarymsol uandti oVancouvernsgroup.1.877.848.PTACcom www.ajmsolutionsgroup.com Superior Canadian Handcrafted Hospitality furniture REGINA SASKATOON REGINATel: 306-525-3333 SASKATOONTel: 306-652-7777 Tel:Fax: 306-525-3333 306-757-3551 Tel:Fax: 306-652-7777 306-244-0225 YOUR BEST CHOICE Fax:Toll 306-757-3551 Free: 1-888-838-3323 Fax:Toll 306-244-0225 Free: 1-888-595-5545 YOUR BEST CHOICE Toll Free: 1-888-838-3323 Toll Free: 1-888-595-5545 FOR BEER Hotel Equipment & Smallwares FOR BEER Ramada, Emerald Park Sask Hotel“DEPEND Equipment & ONSmallwares US” Order Desk Hours – Monday - Friday “DEPEND ON US” Order DeskSUMMER Hours 7 –a.m. Monday – 5 p.m. - Friday SUMMERWINTER 7 8 a.m. a.m. – – 5 6 p.m. p.m. WINTER PH 1-800-661-2337 8 a.m. – 6 p.m. PHFAX 1-800-661-2337 1-800-262-9653 InternetFAX Ordering1-800-262-9653 @ www.bdl.ca • Designed and Made in Canada Internet Customer Ordering Service @ www.bdl.ca 924-9658 • Family-owned and Operated • 7-year Warranty KITCHEN HOOD SYSTEMS Customer1-800-661-2337 Service 924-9658 #3 *Supply *Inspect *Rent 1-800-661-2337 #3 Contact us for a quote on your project. KITCHEN HOOD SYSTEMS 306-359-0817 [email protected] *SupplyRegina, *Inspect Saskatchewan *Rent SASKATOON REGINA Phone 306-721-6490 Regina, Saskatchewan SASKATOONPH 931-0135 REGINAPH 924-9667 PhoneFax: 306-721-6490306-789-3450 Fax:www.firecanada.com 306-789-3450 PHFAX 931-0135 931-8006 PHFAX 924-9667 352-3739 www.firecanada.com FAX 931-8006 FAX 352-3739 8 8 Find out how members of the SHHA can benefit from these advantages: Employee Benefits Rate Stability Nolan Friesen 1-800-665-8990 ext. 7215 [email protected] Commercial Insurance Risk Management Service Thom Proch 1-800-665-8990 ext. 7313 [email protected] Program Ownership ASSOCIATION NEWS CEO MESSAGE: “What’s on Your Radar?” ell, who saw that The WCB “2015 Strategic Plan” finally stated that a review W coming? Global oil of the rate setting model would occur. It did not. As of prices plunging below the $30 February of 2016, a “Request for Proposal” for the analysis a barrel mark has oil producing was started, but the actual review itself is nowhere in sight. regions around the world in Analyzing recently released WCB data, we have determined extreme distress and everyone that the premium rates used this year to calculate what you would pay are nothing more than an extension of the previous wondering when will it all end. years. The reduction in costs that occurred last year had zero 2015 was one tough year bearing on this year’s rates! Jim Bence, President & CEO for the provinces hospitality It begs the question, “what is the WCB doing?” They industry, and 2016 is proving to have been on notice for 5 years that they have a problem, and be even more challenging. And without a crystal ball, we are because it has been largely ignored, they have been allowed to left with the pressing question, “What’s next?!?” continue to over-charge the employers of this province to the We don’t have a crystal ball, or a “Long Island Medium” on tune of 100’s of millions of dollars. staff, but here are a few things that are on our radar. All of This leads to other very concerning questions. Some are them impact your bottom line, and unless we hold them up to asking “Is the WCB mismanaged”? Others query “At what the light and make others aware, these issues could wash over point does the Board of the WCB fulfill their mandate and our industry like a tsunami and sweep us away before we see govern the administration more effectively”? The inactivity the wave coming. of the board to respond in a timely fashion to years of protests by employers defies reason and we wonder if it isn’t time for WCB vs YOUR BOTTOM LINE. the government to intervene on behalf of all employers of the Without the advocacy of the Saskatchewan Hotel & province. Hospitality Association, and the Stakeholders Advisory ON-LINE TRAVEL AGENCIES Committee to the Workers’ Compensation Board (WCB), COMMISSIONS vs YOUR BOTTOM LINE. you would not have seen the cheque you did from the WCB. Expedia, Booking.com and that Trivago guy have been They were going to keep a massive portion of the money they eating our lunch for years, and there seems to be no end in had over collected from the employers of Saskatchewan and sight…or is there? We have some ideas on how we can assist it wasn’t until we put extreme pressure on them, did they you to keep more of your revenues and decrease the amount of relent and return the entire $141 million dollars that was over cash you spend every year in commissions. collected in 2014. We need to come together as an industry and engage the In a stunning revelation at their AGM last year, the WCB OTA’s in an effort to negotiate lower commission rates (You confessed that they had over collected yet again, this time pay 20-25% where some big brands pay as low as 12-15%), to the tune of another $91 million dollars. The SHHA and, find ways to drive the customer directly to your door and has maintained for years that the rate setting model isn’t avoid the OTA channels. In a time when expense management responding to the dropping costs of claims and warned the is a critical piece of everyday conversations, there is no bigger WCB that this was going to continue to occur. discussion that needs to happen. 5 Craven Motor Inn AJM SolutionsCraven Motor Inn AJM Solutions AJM Solutions AJM Solutions TheCraven Craven Motor Inn in Craven, Motor SK is nestled in theInn scenic Group PartnersTheCraven Craven Motor Inn in Craven, Motor SK is nestled in theInn scenic Group Partners Qu’appelle Valley along Highway 20. It is a favourite spot for Qu’appelle Valley along Highway 20. It is a favourite spot for localThe Craven residents Motor to have Inn in a Craven,drink, an SK appetizer is nestled or intwo, the and scenic enjoy withGroup Schneider PartnerslocalThe Craven residents Motor to have Inn in a Craven,drink, an SK appetizer is nestled or intwo, the and scenic enjoy withGroup Schneider Partners greatQu’appelle company. Valley along Highway 20. 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