301763 Communityconnections
White Paper, p. 2 White Paper The Connected Community: Local Governments as Partners in Citizen Engagement and Community Building James H. Svara and Janet Denhardt, Editors Arizona State University October 15, 2010 Reprinting or reuse of this document is subject to the “Fair Use” principal. Reproduction of any substantial portion of the document should include credit to the Alliance for Innovation. Cover Image, Barn Raising, Paul Pitt Used with permission of Beverly Kaye Gallery Art.Brut.com White Paper, p. 3 Table of Contents The Connected Community, James Svara and Janet Denhardt Preface, p. 4 Overview: Citizen Engagement, Why and How?, p. 5 Citizen Engagement Strategies, Approaches, and Examples, p. 28 References, p. 49 Essays General Discussions Cheryl Simrell King, “Citizen Engagement and Sustainability.” p. 52 John Clayton Thomas, “Citizen, Customer, Partner: Thinking about Local Governance with and for the Public.” p. 57 Mark D. Robbins and Bill Simonsen, “Citizen Participation: Goals and Methods.” p. 62 Utilizing the Internet and Social Media Thomas Bryer, “Across the Great Divide: Social Media and Networking for Citizen Engagement.” p. 73 Tina Nabatchi and Ines Mergel, “Participation 2.0: Using Internet and Social Media: Technologies to Promote Distributed Democracy and Create Digital Neighborhoods.” - p. 80 Nancy C. Roberts, “Open-Source, Web-Based Platforms for Public Engagement during Disasters.” p. 88 Service Delivery and Performance Measurement Kathe Callahan, “Next Wave of Performance Measurement: Citizen Engagement,” p. 95 Janet Woolum, “Citizen-Government Dialogue in Performance Measurement Cycle: Cases from Local Government.” p. 102 Arts Applications Arlene Goldbard, “The Art of Engagement: Creativity in the Service of Citizenship.” p.
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