eFulfillment Downloading and Mounting Images Overview Follow this document in order to download and mount BCC Software’s image files (ISO or UDF) via the Customer Portal. These image files replace the physical media shipped for general releases and data files. You may burn the images to DVD or CD and install them as you have in the past, or open them directly from your PC using a virtual drive. Prerequisites If you have not already done so, please contact BCC Software Technical Support at 800.624.5234 to register for the Customer Portal. Important: You must agree to use the Software only within the United States, its territories and possessions. You must have a virtual drive installed on your system in order to mount the files. A virtual drive is a device that appears to be an ordinary physical disk drive to the operating system. A virtual drive may emulate any type of physical drive, such as CD or DVD drive. Be certain that the virtual drive supports the UDF file format. We recommend the following virtual drives. Virtual CloneDrive freeware is available for download from Elaborate Bytes. https://www.elby.ch/en/products/vcd.html We also suggest WinCDEmu open source software. http://wincdemu.sysprogs.org/ Important: BCC Software does not produce or support any virtual clone drives. Be sure to read license agreements carefully, and comply with any internal IT policies your business may have. It is recommended that you turn off pop-up blockers prior to downloading files. Technical Support: 800.624.5234 Email:
[email protected] www.bccsoftware.com 2 Installing the Virtual CloneDrive Note: This section is specific to installing Virtual CloneDrive from SlySoft.