Service
Application Development and Systems Integration For Delivering a Robust, Scalable and Extensible Ecosystem
Top Drivers for Renewal of Application Landscape in Financial Services
• Changing customer demographics and corresponding change in requirements
• Need for differentiation in ever-increasing competition Application Development and Systems Integration from Fiserv features a full range of application services, including • Decrease in market share legacy modernization, custom development, DevOps and • Risk of aged technology and applications system integration services with a clear focus on new (including workforce aspects) product incubation, scalability, extensibility and reliability. • Time to market/time to money
Rapidly changing consumer needs • Forward-looking technology leading to accelerated business cycle and architecture
As more and more businesses are • Reduction in total cost of ownership adopting consumer-oriented technologies Source: Forrester Research such as social media, smartphones and business-to-consumer Internet services, the need for faster and more responsive software With Application Development and delivery to business innovation and customer Systems Integration, Fiserv can reduce engagement has grown exponentially. the time it takes for business ideas to become production applications or Are you struggling to manage your functions. Fiserv aims for: applications, environments and speedy delivery of releases, and you want to: • Increased responsiveness to business needs • Build and maintain a production-equivalent staging platform • Agile software development
• Maintain development and test • Improved quality of software deployments environments to better match production • More frequent software releases
• Simultaneously deploy across • Direct engagement with stakeholders to different platforms provide project progress • Automatically build environments and orchestrate end-to-end process Complete Spectrum of Services in All engagements provide comprehensive, Application Development and transparent, metrics-based dashboard and Systems Integration reports that include:
Partner with Fiserv to build your enterprise • Project progress reports or mobile applications, or transform the • Team productivity reports legacy technologies. Our services include: • Product quality checks • Customization and enhancements for Fiserv/non-Fiserv products and • Process maturity models satellite applications • Organization responsiveness • Development of new functionality/features measurements
• Application porting and migration With more than three decades of product development and management of complex • Integration of Fiserv and third-party products IT applications, Fiserv has complete • Systems consolidation and re-engineering expertise of successfully transitioning software applications from development to • Software retrofits operations. With our comprehensive service • Application globalization and localization suite, we offer value-driven solutions designed to maximize business productivity • Workflow automation and reduce total cost of ownership. • User experience, user interface and The key objective is to transform into an application prototyping environment that uses processes and culture along with technology and tools. • Partnering in new product conceptualization and development
• Legacy application support and maintenance
• Incorporate regulatory/legal compliance requirements
• Launch new delivery channels
With well-defined software development processes and industry standard tools and best practices, Fiserv is able to deliver world-class software solutions within a defined time and budget. Our systematic approach to continually improve our application development skills has resulted in rich knowledge and best practices that ultimately benefit our customers. DevOps Services –The Building Blocks
DevOps Adoption Build Business Case
Provide DevOps consulting services for Consulting Proof of Build proof of concept to prove the model, all aspects of DevOps adoption approach, toolset and demonstrate benefits and implementation Services Concept
Toolchain Implementation Road Map and Process Change DevOps DevOps
Implementation of tools, processes, overall Toolchain Processes Implementation of DevOps unified processes, model and end-to-end toolchain creation Implementation Implementation unified toolset and orchestration of services
Ongoing DevOps Support Support Managed End-to-End Implementation Services Services 24/7, follow-the-sun, on-call support End-to-end ownership of customer DevOps for continuous support practice and delivery
Assessment, Strategy and Consulting Development and Implementation Services • Proof of concept to validate critical business needs • Code configuration and management • IT strategy and road map • Deployment automation and orchestration • Technology evaluation and recommendations • Configuration management services • Application portfolio optimization • Capacity planning and performance Application architecture • Refactoring application using microservices architecture, Infrastructure automation and cloud services Docker based deployment and configuration management using • Infrastructure automation and management Chef, Puppet, etc. • Setting up of monitoring and log analysis tools • Architecture consulting Technical Excellence Enabled by Fiserv Key Benefits Global Delivery Centers • Deep Domain Expertise – Fiserv is focused Fiserv offers domain and product expertise on financial technologies. Our professionals with the scalability, cost and quality benefits are certified by the American Bankers of a global delivery model. Four global delivery Association, Mortgage Bankers Association centers, 4,000+ professionals and years of and other leading organizations, and product development experience add up to IT have certifications in a wide range of services that create real value and results for technologies. Fiserv is accustomed to Fiserv is driving our customers. working in highly regulated environment innovation at the speed of life to enhance the way Delivery capabilities in the United States, • Unsurpassed Product Knowledge – Fiserv people live and work today. Costa Rica and India enable us to offer a professionals have extensive experience Visit fiserv.com and seamless global team with “best shore” developing, testing and supporting our fiserv.com/speed delivery options. Choose the optimal mix of award-winning products to learn more. onshore, near-shore and offshore resources • Scalability – Fiserv global delivery centers to provide uninterrupted support as per your provide you with the flexibility to quickly unique business requirements.” scale teams up or down to meet changing business requirements
• 24/7 Support – Our onshore, nearshore and offshore locations enable us to provide round-the-clock support
• Structured Governance and Transition Methodology – The value you expect is the value we deliver, thanks to our best-in- class engagement frameworks, metrics- based reporting, well-defined processes and systematic transition methodology
• Security – ISO 27001, PCI DSS, SSAE 16 and ISO 9001: 2008 certified delivery centers
Connect With Us For more information about Application Development and Systems Integration, call 800-872-7882, email [email protected] or visit www.fiserv.com.
Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045
800-872-7882 262-879-5322 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 801-16-32161-COL 12/16