April 7-13, 2012, Vol. 5, Issue 15 10 Music Business Visible Music College has launched a nonprofit music label called Madison Line Records.

31 Food & Wine Fredric Koeppel »chats with Philippe Brainos, maitre d’hotel at Chez Philippe.

Page 18 (daily)Deal or No Deal?

Local businesses fall on both sides of the social coupon craze

Photo: Lance Murphey Mike Wamble, owner of DUO Auto Inc., said his business was very happy with the results of using a Groupon for a $19 oil change, tire rotation and balance. Wamble said Groupon has scheduler software that helps make sure he doesn't have 100 customers showing up at his business on the same day. But not all business owners feel the same way.

20-21 Sports Ron “Pop” Warner takes over as the Memphis Redbirds manager in 2012. Warner played for the Redbirds in 1998 and 1999 before embarking on a coaching career.

DAILY DIGEST: page 3 Education: page 11 Real estate: pages 14-15 small business: page 22 law talk: page 24

A Publication of The Daily News Publishing Co. | www.thememphisnews.com 2 April 7-13, 2012 www.thememphisnews.com

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Fred’s Sales Figure enhancing the incentives to relocating and He’s estimated their value at up to $5 million. sion addresses its concerns, it will respond Flat in March existing companies. He’s also donated the artist’s works to major to GTx within 30 days. In a separate poll last week, The Brook- museums, including the Whitney Museum Discount store operator Fred’s Inc. said ings Institute ranked the Memphis MSA of American Art. Thursday, April 5, that March sales at stores third in the U.S. for job growth during fourth open at least a year was flat from the same quarter 2011. Council OKs Fast Track month a year ago. The results missed Wall Application For Kruger Street expectations. Laffer to Address Analysts expected an increase of 0.4 per- Economic Club of Memphis The Memphis City Council approved cent, according to a Thomson Reuters poll. Mortgage Rate Falls Tuesday, April 3, the city’s application for The figure is a key gauge of a retailer’s To 3.98 Percent Art Laffer, a nationally recognized econo- $2 million in state Fast Track Infrastructure health because it excludes results from stores mist who has advised several presidents and Development Grant funds for the North recently opened or closed. The average U.S. rate on the 30-year fixed candidates since the 1970s on tax policy, will Memphis plant renovation and expansion The Memphis-based company said mortgage was mostly unchanged this week, be in the Bluff City Monday, April 9, to speak by K.T.G. USA Inc., the parent company of that total sales for the five weeks that ended as the cost of home-buying and refinancing to the Economic Club of Memphis. Kruger. March 31 rose 2.7 percent to $194 million. stayed near record lows. Laffer, who lives in Nashville, will discuss No matching funding by the city is re- Fred’s runs 701 discount stores, including Mortgage buyer Freddie Mac said Thurs- the tax situation locally and nationally. Lo- quired to get the state money. 21 franchised Fred’s stores, in the southeast- day, April 5, that the cally, Laffer has been an advocate of remov- The council also approved the master ern U.S. rate on the 30-year ing Tennessee’s estate and gift taxes, which plan for the India Culture Center & Temple Company shares are down 6 percent loan fell slightly to Tennessee Gov. Bill Haslam is now taking Inc. at Tenn. 385 and U.S. 64. since hitting a 52-week high of $15.27 in 3.98 percent from steps to do along with the Republican-led And the council approved an option February. 3.99 percent last state legislature, for which Haslam and the agreement in which Illinois Central Railroad week. In February, the state have received attention on the op-ed would buy 800 acres in Frank C. Pidgeon rate touched 3.87 per- page of the Wall Street Journal within the Industrial Park for a price of $12,000 an acre cent, the lowest since last few days. to develop a Memphis Logistics Park. The 10- Loeb Renews Leases For long-term mortgages Nationally, Laffer has endorsed Newt year option is with the Memphis and Shelby Two Upscale Restaurants began in the 1950s. Gingrich as the Republican nominee for County Port Commission. It was approved The average rate president. Laffer also praised former candi- in February by the Shelby County Commis- Two local restaurateurs and tenants of on the 15-year fixed mortgage also fell, date Herman Cain’s 9-9-9 economic policy. sion. Under the terms, more than 80 percent Loeb Properties Inc. have renewed their to 3.21 percent from 3.23 percent. That’s of the infrastructure cost would be paid by leases. above the record low of 3.13 percent hit last Canadian National Railway Co., the parent Bill Latham, owner of Interim Restau- month. company of Illinois Central. rant, has renewed his lease for 4,957 square Mortgage rates have been below 4 GTx Sends FDA Info feet at Sanderlin Place, 5040 Sanderlin Ave. percent for all but one week since early On Prostate Drug Carey White, Loeb senior vice president of December. That’s helped lift the outlook for asset management, brokered the deal. housing after four sluggish years of home GTx Inc. said Wednesday, April 4, that Jackson Commends UTHSC Meanwhile, Felicia Suzanne Willett, own- sales. Still, most economists expect only it is starting discussions with the U.S. Food African-American Students er of Felicia Suzanne’s along Main Street at modest gains. and Drug Administration about resuming 80 Monroe Ave. Downtown, has renewed the Frank Nothaft, Freddie Mac’s chief trials of its experimental prostate cancer The Rev. Jesse Jackson this week visited lease for another five years. The restaurant economist, said rates were little changed drug Capesaris. the University of Tennessee Health Science celebrated on March 27 its 10-year anniver- this week amid mixed signals on the health Memphis-based GTx said it wants to Center’s campus in Memphis to meet with sary of being on the ground floor of Brinkley of the U.S. economy. test lower doses of Capesaris as a secondary students and faculty. Plaza, the 227,501-square-foot, Class B office The average rates don’t include extra hormonal treatment for advanced prostate Jackson was in town to commemorate building owned by Loeb and managed by CB fees, known as points, which most borrowers cancer. Previously it was testing the drug as the 44th anniversary of the Richard Ellis Memphis. must pay to get the lowest rates. One point a primary treatment for advanced prostate death of Dr. Martin Luther equals 1 percent of the loan amount. cancer that does not respond to hormone King Jr. and to replace the The average fee for the 30-year fixed loan deprivation therapy, and as a secondary wreath on the balcony was 0.7. For the 15-year fixed loan, the aver- hormonal treatment for the condition. outside the room at the Memphis Ranks Third age fell to 0.7 from 0.8. The FDA ordered GTx to stop clinical Lorraine Motel where King was shot. For Most Hiring in 2011 For the five-year adjustable loan, the trials of Capesaris in February after GTx African-American students representing average rate fell to 2.86 percent from 2.90 told the agency that patients who took the each of UTHSC’s six colleges had the oppor- Memphis has been ranked third for most percent, and the average fee was unchanged drug had an increased risk of blood clots. tunity to converse with Jackson, who told hiring in 2011 among the 50 largest metro- at 0.8. After the FDA’s order, GTx stopped treat- them they were the “role models and frames politan statistical areas in the U.S., according The average on the one-year adjustable ing patients in those studies and stopped of reference that our community needs you to a Gallup Job Creation Index released late loan was unchanged at 2.78 percent, and the enrolling patients. It will not be able to to be. You have fulfilled the dream.” last week. average fee was unchanged at 0.6. resume the trials until the FDA is satisfied Faculty members who met with Jackson Memphis employers increased hiring by with its response. included Theotis Robinson, UT System vice 38 percent last year. Other metro areas to If the agency finds GTx’s new submis- president for the Office of Equity and Diver- report the most hiring include San Antonio and Houston. NY Collector Sues In 2011, the Greater Memphis Chamber Eggleston Over Images Economic Development Team – including Memphis Light, Gas and Water Division, A New York collector claims in a lawsuit the city of Memphis, Shelby County, Ten- that photographer William Eggleston’s deci- nessee Valley Authority and the Tennessee sion to sell oversized versions of some of his Department of Economic & Community iconic images has diluted the resale value Development – secured over $1.1 billion in of the originals. new capital investment commitments and Jonathan Sobel filed the lawsuit the commitment of 3,700 new jobs in the Wednesday, April 4, in Manhattan federal city and county. court. He’s seeking unspecified damages Greater Memphis Chamber President and asked the court to bar Eggleston from and CEO John W. Moore said in a state- printing additional varieties of his 1960s ment that his team is working on a pipeline images of American suburbia. of more than 30 projects. Ted Townsend, Eggleston’s lawyer told the Wall Street regional director of Greater Memphis for Journal the lawsuit has “no merit.” He said the state Department of Economic & Com- the Memphis photographer’s new format munity Development, attributed Memphis’ falls within his creative rights. recent positive rankings to Gov. Bill Haslam Sobel manages the financial services and ECD commissioner Bill Hagerty, who firm DTF Holdings. He’s collected 192 have been rebuilding the program and photographs by Eggleston over the years. 4 April 7-13, 2012 www.thememphisnews.com

weekly digest Get news daily from The Daily News, www.memphisdailynews.com.

sity and one of the first African-Americans service recognition program, which ac- ever admitted to UT; Dr. Ken Brown, execu- knowledges contributions such as commit- tive vice chancellor, who in 2005 became the tee involvement, presentations at network first African-American to serve as chief of conferences, and service on various advisory FROM THE BLOG staff at any UT System campus; and Noma councils and boards. Bennett Anderson, who became the first Cherny has been the senior vice presi- African-American dean of any college in dent of relocation and client services for Nylon Net Bldg. Owner Dreams the history of UTHSC, leading the College Marx-Bensdorf since 2000 after serving as of Allied Health Sciences. referral coordinator for three years. Of Future Hotel Also present was Marie Chisholm-Burns, Cherny has her broker’s license in addi- dean of UTHSC College of Pharmacy and the tion to being a Certified Relocation Profes- Editor’s Note: “From the Blog” is a weekly feature that highlights first African-American to ever lead the col- sional and Global Mobility Specialist. some of the enterprising work our staff and contributors post on The lege, which enrolls more African-American Cherny is also a member of the Leading Daily News blog, blog.memphisdailynews.com. students than any other pharmacy college Real Estate Companies of the World Advisory in the nation, outside of historically black Council and a mentor for LeadingRE as well colleges and universities. as holding several LeadingRE designations. SARAH BAKER | The Memphis News

he real estate focus Tuesday, March 27, featured the reno- Marx-Bensdorf’s Cherny Memphis-Based MAA Tvations at Cherokee Arms Apartments to bring the 30-unit Honored at Conference Acquires Virginia Apts. complex at 1508 Madison Ave. up to code. Eileen Cherny of Marx-Bensdorf Realtors MAA has completed the acquisition of Memphis native and California resident Dana Gabrion is the recipient of the Leading Real Estate Adalay Bay, a 240-unit apartment commu- Companies of the World Chairman’s Award, nity in Chesapeake, Va. bought the building in 2010. She also owns a pair of rental among the network’s highest honors for Developed in 2002, Adalay Bay’s units properties in Midtown, as well as the Talbot Heirs hotel and the individual performance. average 1,026 square feet. The acquisition The award was presented recently at marks MAA’s fourth community in Virginia. former Nylon Net warehouse at 7 Vance Ave. Downtown. the 2012 Conference of Leading Real Estate The purchase was funded by a public She snatched up the latter this time last year for $110,000, Companies of the World in Orlando, Fla., offering of $1.96 million shares of common adding to her portfolio of assets that need a little TLC. attracting 1,000 real estate brokers, manag- stock earlier in the year. ers, relocation professionals, sponsors and MAA is a Memphis-based, self-admin- “It’s a pipe dream right now because honestly I’ve been so guests from across the U.S. and more than istered, self-managed apartment-only real busy and overwhelmed with this Madison renovation that right a dozen countries worldwide. estate investment trust, which currently The Chairman’s Award is part of the owns or has ownership interest in 48,777 now I’m fixing the roof leaks and just sort of stabilizing it,” Ga- apartment units throughout the Sunbelt brion said. “Honestly, my dream come true would be a hotel. I region of the U.S. don’t know if I can pull that off. It’s early – and it’s a big undertak- ing. It’s either going to be mixed-use, multifamily or hotel.” Gabrion candidly admits she wasn’t in the position to buy DMC Wants to Brand the Class D warehouse when it became available, but just as South Main Neighborhood with Cherokee Arms, she saw the building as one of her “orphan The Downtown Memphis Commission wants to find a firm that can help guide a children.” branding initiative for Downtown’s South “I looked into it for probably a year or two, and when I Main Historic Arts District. reached out to the Center City Commission, they told me the According to a summary from the DMC, “the selected firm will develop a consistent best use for that building was to raze it,” Gabrion said. “And I brand image and offer implementation strat- just thought, ‘Oh my God, please don’t level that building.’ Once egies for the district that would support a multi-faceted marketing plan to bring more again, I didn’t want anyone to tear it down, so I bought it.” patrons, foot traffic, awareness, identity and For more on Dana Gabrion’s Memphis investments, see The Daily vibrancy to the District.” The arts district was established in the News’ March 27 edition. DO YOU NEED A 1990s and was able to start attracting artists BUSINESS LOAN? with affordable rents and unique architec- ture. Today, that neighborhood is more a DO YOU HAVE LESS center of retail. And more than 2,000 people now live in the district. Average seat miles are a way of measur- cent increase in its Pacific flights. THAN PERFECT The deadline for firms to submit propos- ing the airline’s total capacity by multiplying CREDIT? als is May 4 at 3 p.m. all seats available on every airline route and then multiplying that by the length of the We offer business loans for your route. Methodist Transplant Ranks business and we accept credit Revenue passenger miles are a measure Fourth for Liver Program scores as low as 520 with March Passenger Revenue of how many of the seats were occupied Up at Delta Air Lines and paid for. It is the number of seat miles The Methodist University Hospital NO COLLATERAL! for which someone was in the seat with a Transplant Institute in Memphis is now the Delta Air Lines reported March con- paid ticket. fourth largest liver transplant program in Requirements Include: solidated passenger unit revenue was up Delta’s average seat miles dropped by 3.4 the nation. 6 month bank statements 13 percent compared to the prior year on percent from a year ago while its revenue The institute, which is operated by Articles of Incorporation strong demand, especially among business passenger miles increased by 2 percent. physicians at the University of Tennessee 520+ Fico Score travelers. The largest cuts in Delta’s capacity were Health Science Center, also set new records The global carrier with a hub at Memphis in its regional international flights, which last year for transplant volumes and patient No Credit Card Processing International Airport posted a load factor for were down 16 percent from a year ago. survival rates. Required! the month of 79.7 percent compared to 76.4 Transatlantic cuts in capacity, which Delta The facility’s 140-person team has be- percent for March 2011. announced earlier, came to a 10 percent come recognized as one of the top 10 overall (901) 308-8533 The 54.4 million average seat miles for reduction. transplant programs in the nation. Last year, the entire Delta system compared to 43.3 The largest percentage increase in Delta’s 270 transplants were performed, up 13 per- million revenue passenger miles. revenue passenger miles was the 12.6 per- cent more than the previous year. The 2011 www.thememphisnews.com April 7-13, 2012 5

contributors April 7-13, VOL. 5, NO. 15 Get news daily from The Daily News, www.memphisdailynews.com. weekly digest

numbers included 122 kidney transplants, Trans Inc., a transportation and logistics 138 liver transplants and 10 kidney/pancreas management company. transplants. Additionally, adult patient sur- The dinner, to be held May 17, honors vival rates improved to 90 percent for liver individuals in the community who serve as bill dries President & CEO transplants and 97 percent for all transplants examples of personal integrity and commu- Senior Reporter Peter Schutt Dries, from Memphis, has been a reporter for more than 30 combined in 2011. nity leadership and who reflect the dynamic years. His career stops include The Commercial Appeal, WHBQ General Manager Emeritus AM, WREC AM and WLYX FM 89 way back in the 1970s! He now UTHSC College of Medicine alumnus goals of the organization. Ed Rains covers legal issues and other news. Dr. James Eason, who along with his team 528-5277 | [email protected] Publisher performed a 2009 liver transplant on the Eric Barnes late Apple co-founder Steve Jobs, leads the institute. Botanic Garden Hosts Associate Publisher & Executive Editor James Overstreet

Month-Long Earth Day Managing Editor For the second year, Memphis Botanic Lance Allan Wiedower Diversity Memphis Names Garden, 750 Cherry Road, will host environ- Deputy Managing Editor mentally themed programs throughout April Eric Smith Humanitarian Honorees andy meek in celebration of Earth Day April 22. Senior Reporter Senior Reporter Diversity Memphis has announced the Educational stations placed throughout Meek, from Memphis, covers politics, the business community Bill Dries and other news of general interest. He has won awards from five individuals to be honored at its seventh the 1-mile path through the Garden will give the Tennessee Press Association and the Society of Senior Reporter Professional Journalists. annual Humanitarian Awards. visitors opportunities to learn about where Andy Meek They are Bob Bernstein, Dr. Manoj Jain, their drinking water come from, how elec- 528-5279 | [email protected] Reporter Modeane Thompson, David Waters and tricity is generated in Memphis and what Sarah Baker David Wedaman. endangered species live in the area. Bernstein is currently director of senior The self-guided activity is free with Reporter outreach services for Baptist Memorial admission. Aisling Maki Health Care Corp. Annual events such as the Spring Plant Associate Editor Jain is the medical director of quality Sale, Kids Only Yard Sale and Family Egg Kate Simone improvement at Tennessee’s Quality Im- Hunt will feature green themes, while Lead Pressman provement Association and a consultant April’s monthly Brown Bag Lunch Lectures, SARAH BAKER Robert Shannon REPORTER in infectious disease at both BMHCC and Caterpillar Club preschool programs, and Sarah Baker covers commercial and residential real estate, Pressman Methodist Le Bonheur Healthcare. wine tastings will focus on sustainable liv- transportation and logistics. A native Memphian, she previ- Cedric Walsh Thompson is a founding member of the ing. New events such as Afternoon Green ously worked for two regional magazines in Knoxville. 521-2464 | [email protected] Pressman Memphis Panel of American Women. Hours, Earth Carnival in My Big Backyard Pete Mitchell Waters is religion editor and columnist and activity workshops will encourage visi- for The Commercial Appeal. tors to make smarter choices to lessen their Graphic Designer & Photo Editor Brad Johnson Wedaman is president and CEO of Re- carbon footprints. Graphic Designer & Illustrator Emily Morrow

Graphic Designer Yvette Touchet AISLING MAKI AUCTION REPORTER Senior Production Assistant Aisling Maki covers health care, the nonprofit sector and small Sandy Youngblood THURSDAY, APRIL 12TH, 12:00 NOON business. Her career has included newspaper and magazine writing, broadcast and new media. Production Assistant 30 Acres Commercial Land - Former Shopping Ctr. 528-8622 | [email protected] Laurie Beck 5000 American Way (former Delta Square Shopping Ctr.) Memphis, TN 38115 Administrative Specialist • 30 Acres • Mostly paved Marsha Payne • All Utilities to site Senior Account Executive • Commercial Zoning • Has 261,000± SF of shopping center buildings. Janice Jenkins Some are leased, Some need renovation Account Executive Call to schedule an inspection for any property. Robin Bender Selling from the MORRIS AUCTION CENTER ABSOLUTE 2687 Mt. Moriah Terrace Memphis, TN 38115 JONATHAN DEVIN Advertising Director ARTS WRITER Don Fancher Jonathan Devin is a full-time freelance writer covering the arts, business, and life in the Mid-South. He is a singer, actor, Business Development Manager instrumentalist, painter, poet, and playwright. Patricia McKinney 528-8625 | [email protected] Marketing Manager Donna Waggener 4 Office Buildings | 23,400± SF 2750 Colony Park, 38118 Controller ABSOLUTE • All one-story offices Pam Mallett • All units separately metered 7,000± SF Cordova Office Bldg. 9,500± SF Office Building • General Office build outs 285 German Oak, 38018 5945 Knight Arnold Rd Ext • 2 Story, Multi-Tenant • Parking - 3.25 per 1,000 SF Memphis TN 38115 To reach our editorial department, e-mail: • Mostly vacant • 45% Leased • 2 Story, 9,500 +/- SF • Large storage in attic [email protected] Published Min. Bid - $250,000 • 3 of 8 Spaces Currently Leased or call: 901-523-1561 • 7,000 +/- total s.f. • Lot 100’ X 227’ +/- FREDRIC KOEPPEL Freelance WRITER Published by: Koeppel writes about restaurants and wine. He is a former arts THE DAILY NEWS PUBLISHING CO. and culture reporter for The Commercial Appeal and has been 193 Jefferson Avenue Memphis, TN 38103 in Memphis for most of his life. P.O. Box 3663 [email protected] Memphis, TN 38173-0663 Tel: 901.523.1561 Fax: 901.526.5813 ABSOLUTE ABSOLUTE www.memphisdailynews.com Car Wash - Horn Lake Spring Creek Home Lot The Daily News is a general interest Lot 79, The Grand Manor at Spring Creek 7071 Tulane Horn Lake, MS newspaper covering business, law, • 6 Self Service Bays Collierville, TN 38017 government, and real estate and • Coin Changer • Best lot in Grand Manor development throughout the Memphis • 4 Self Service Vacuums • Overlooks the lake metropolitan area. • Just north of Goodman Rd. The Daily News, the successor of the Daily For More Information: WANT TO Record, The Daily Court Reporter, and The SELL YOUR LANCE MURPHEY Daily Court News, was founded in 1886. 901.565.7770 PROPERTY? PHOTOGRAPHER www.MorrisAuctionGroup.com Lance Murphey is an award-winning photographer and film- AUDIT PENDING CALL maker. He has 20 years of experience including The 10% Buyers Premium • TN#5248 TODAY! Commercial Appeal, The Naples (Fla.) Daily News, the Associated Press, The New York Times and Bloomberg. [email protected] 6 April 7-13, 2012 www.thememphisnews.com

news

architecture AIA Honors Industry’s Local Activity

SARAH BAKER | The Memphis News

espite hard times, there has been Building with new bookstore, the Athletic Tom Trenolone. a whirlwind of activity in Mem- Memphis architecture Training Facility, the renovation of Wilder “It took us eight hours to decide who Dphis’ design community over the firms awarded at gala Tower, and the relocation of the law the winners were going to be this year past year. school to the historic Downtown location. – that’s a pretty long time,” Brown said. That’s the message Josh Flowers, gen- for innovative, creative “I think it’s very fitting to honor Dr. “That’s because the quality of the work eral counsel at Hnedak Bobo Group Inc. Raines in my father’s memory,” Turley was just exceptional. I learned so much by and president of the Memphis Chapter design work said. “He believed that as an architect and seeing the breath of projects that are hap- of the American Institute of Architects, a leader, it was his duty to design an en- pening down here and was really blown gave Saturday, March 31, at the annual vironment that reflected the best society away with the quality of the projects.” Celebration of Architecture Gala and 2012 of Braganza Associates Architects and P. could create. How he would have loved Citation awards for new construction Design Awards at Circuit Playhouse, 66 S. Jeanne Myers of Askew Nixon Ferguson to watch the campus transformation that were presented to archimania for its Con- Cooper St. Architects Inc. has occurred at the university under the servation Hall at the Tennessee Residence “This has been an excellent year for Component Awards were given to nine quiet, steadfast leadership of Dr. Raines.” in Oak Hill, Tenn., and to Haizlip Studio the chapter,” Flowers said. “We’re wrap- newly licensed professionals: Myers, John What’s more, working directly with for its City of Memphis Motor Vehicle ping up a very strong first quarter and David Caldwell of Fleming Associates, Mi- the Department of Architecture, Raines Inspection Station. there have been a lot of exciting things chel Lebel of Allen & Hoshall, Tony Dai of supported the establishment of the new Meanwhile, Merit awards were given going on that have really raised the bar for Barge Waggoner Sumner and Cannon Inc., Master of Architecture professional de- to archimania for its new construction all of the events that we do in Memphis.” Kayce Williford Schrader of archimania, gree, the new Downtown Studio, TERRA design of Woodbury Dermatology Clinic Last year, Memphis hosted the state Jason Schrader of The Flintco Cos., Keith house, and Architecture + Design Living- and Mercer Capital. Also, Clark/Dixon AIA convention for the first time in 15 McDaniel of The ServiceMaster Co., Lon Learning Community Houses. Architects received a Merit Award for its years. Flowers said that endeavor led to Alperin of Hilton Worldwide, and Brandon “Our motto is dreamers, thinkers, do- restoration of National Metal Museum the Gulf States Region of AIA selecting Yan-Hamby of Pickering Firm Inc. ers,” Raines said. “I don’t know of a profes- Library. Memphis as the location for its sympo- The recipient of the prestigious Fran- sion that epitomizes more our motto than “Most restoration/renovation projects sium for emerging professionals in June. cis Gassner Award – presented by Reb yours. Thank you for your dreams, your loses the character, what the building was Those strides wouldn’t have been Haizlip and Gretchen Gastner Turley – was creativity, being a great thinker and for really about,” Brown said. “This project possible without the help of various AIA Dr. Shirley C. Raines, president of the working with us to do the things that help has such an authenticity to it, how all of members who received Component University of Memphis. us to have a great university.” the details that were restored.” Awards for their contributions. Brett During her 11-year-tenure, Raines Finally, the city’s top firms were hon- Finally, archimania received two Ragsdale, 2011 president of AIA and prin- has led key building projects on campus ored for their contributions to excellence Honor Award of Excellence awards, both cipal with brg3s architects, was honored including the new University Center, Hon- in design over the past year, presented in the new construction category, for with a Past President’s Service Award for ors residence hall, the FedEx Institute of by Randy Brown of the Fellow of the AIA SkyCottage and Memphis Veterinary Spe- continuing to grow the chapter in light of Technology, the Kemmons Wilson School and 2012 Jury Chair for the AIA Memphis cialists. Brown said for the latter, the jury economic hardships. of Hospitality and Resort Management, Design Awards. Besides Brown, the jury got the feeling the client and the architect Also honored for professional service the Student Activities Plaza and foun- was made up of Nebraska architects David worked together in a way that was total with President’s Awards were Wendy Gross tain, the clock tower, University Services Helm, Paul Nelson, Rainbow Rowell and collaboration.

Entrepreneurship St. George’s to Host Education Symposium

AISLING MAKI | The Memphis News “We’re pleased to continue this tradi- need and they present their proposals to Bioworks Foundation president Steve tion by offering an opportunity for the a group of entrepreneurs who help them Bares; Memphis Urban League president Memphis community to further discuss learn how to think in terms of innovation and CEO Tomeka Hart; KIPP Memphis the importance of engaged citizenship, and creativity. The whole idea of entrepre- Collegiate Schools executive director Jamal he public is invited to learn about not only on a local level but on a national neurship is identifying problems that need McCall; City of Memphis special assistant the importance of entrepreneur- and global level as well,” said Bill Taylor, innovative solutions.” for research and innovation Kerry Hayes; Tial citizenship during St. George’s president of St. George’s. To produce this year’s event, St. and Tennessee Wildlife Federation’s Great Independent School’s 2012 Educational Service to the community is important George’s Institute for Citizenship teamed Outdoors University founder and The Symposium, slated for April 14 at Mem- at St. George’s, and in 2009, the school with nonprofit Memphis Bioworks Foun- Daily News Publishing Co. Inc. president phis Bioworks Foundation, 20 S. Dudley St. established the Institute for Citizenship dation, which works to facilitate collabora- and CEO Peter Schutt. “Entrepreneurial citizenship means to expand on that commitment. The tion and accelerate the growth of the local “We’re looking at how they’re giving looking at areas where people are able to initiative enrolls St. George’s high school bioscience industry, along with Launch in their areas and also how they’re giving innovate through ideas and frameworks students, who apply and are selected, in an Your City, a nonprofit working to empower back and connecting to the community,” addressing issues or creating possibilities,” intensive, two-year-long course covering entrepreneurs, reduce barriers to success Mercer said. “Some have done it through said Luther Mercer, director of event host regional, national, global and environmen- and build Memphis as a venture city. education and being forward thinkers. We St. George’s Institute for Citizenship. tal civic engagement. The daylong event, called “Entrepre- also have people from the business com- This is the second symposium orga- “That focus on innovation and creativ- neurial Citizenship: Responsibility, Civic munity who’ve cultivated new opportuni- nized by the Institute for Citizenship at St. ity is something that’s an inherent aspect Awareness, Engagement,” will engage the ties for people to engage.” George’s Independent School, which has of our approach to teaching and learning public through four panel discussions The symposium is free, but partici- three campuses – Collierville, German- at St. George’s,” Taylor said. “It’s a critical featuring a cross-section of local leaders pants can pre-register at www.SGIS.org. town and on Kimball Avenue in Memphis. component of our citizenship institute. and thinkers from the business, education, The first symposium was held in 2010 Our seniors work in teams to create an government and environmental sectors. The Daily News is a supporter of St. in honor of St. George’s 50th anniversary. innovative proposal for some community Among the 15 panelists are Memphis George’s Independent School. www.thememphisnews.com April 7-13, 2012 7

@MemphisRealtors #maarpinnacle news

Health Care & Biotech Study Confirms Cancer Disparity

AISLING MAKI | The Memphis News

r. Kenneth Robinson, public as family income, unemployment, and health policy adviser to Shelby education and literacy – which, of course, DCounty Mayor Mark Luttrell, said directly impact health education. he wasn’t at all surprised by a recent study Robinson said the Sinai Urban Health that found African-American women in Institute study emphasizes the need for Memphis are more than twice as likely early detection and early treatment and to die from breast cancer as their white management of breast cancer, which is counterparts. particularly relevant since statistics show More than a Decade of Excellence, “The racial disparity in breast cancer African-American women get mammo- death rates has been noted for years, A Society of Top Producers and A Huge despite the fact that white women are 10 Community Impact percent more likely to develop breast can- cer than African-American women,” said Robinson, a former Shelby County Health This is the Pinnacle Awards! officer who previously served as Tennes- see’s first African-American commissioner of health. “The disparity is not unique to This is the 11th annual presentation of the Pinnacle Memphis or to Tennessee, even if Mem- African-American women Awards, awarding excellence in the commercial real estate phis’ demographics create the perfect are twice as likely to be storm for significant racial disparities in industry. This year’s program will offer well-deserved breast cancer death rates.” diagnosed with late-stage The recent study was conducted by breast cancer compared recognition of the industry’s top producers from 2011 and Sinai Urban Health Institute in Chicago, with whites.” funded by the Avon Foundation Breast a tribute to a company that has made a significant impact Cancer Crusade in New York, and pub- – Dr. Kenneth Robinson “Public health adviser to on the Memphis community. lished in Cancer Epidemiology: The Inter- Shelby County Mayor Mark Luttrell national Journal of Cancer Epidemiology, Detection and Prevention. Believed to be the first study to analyze grams at a lower rate. The Pinnacle Awards event will be a night dedicated to the racial disparity in breast cancer deaths He said the Federal Breast and Cervical showcasing the outstanding community of commercial real at the city level, it presented data for Cancer Detection Program, administered disparities between black and white breast through the Health Department, can estate industry professionals in the Memphis area cancer mortality rates in 21 of the nation’s provide free breast cancer screenings for 24 largest cities. older, underserved women. including the recognition of the inaugural Pinnacle While San Francisco has the lowest Memphis and Shelby County lag be- rates of disparity in breast cancer mortal- hind in a number of health issues, and in Producers Club and Pinnacle Elite, along with awarding ity, Memphis showed the most significant February, Robinson and Luttrell – who, as of the Commercial Broker of the Year and the difference in death rates between white mayor, has made public health one of his and black women. top priorities – announced the launch of Commercial Hall of Fame Inductee. And, in celebration “While breast cancer is more common Healthy Shelby, a new broad-based health in African-American women under the care project designed to improve public of the future of the Memphis area commercial real estate age of 45 than in their white counterparts, health and reduce health care costs for the reason African-American women die county residents. market, the Commercial Council will present a surprise of breast cancer at a higher rate is associ- The project will be administered recipient with the Community Impact Award. ated with the reality that African-American through Healthy Memphis Common women are twice as likely to be diagnosed Table, a nonprofit, regional health care with late-stage breast cancer compared network of more than 200 community with whites,” said Robinson, who works health organizations. The Pinnacle Awards closely with the Shelby County Health De- “Healthy Shelby – the community Tuesday, April 24th partment to assess the health needs of the health improvement initiative of Memphis community and develop a strategic plan Fast Forward (an alliance of businesses 5:30 to 7 p.m. | Reception that involves both the public and private and community agencies linked to the 7 to 8 p.m. | Program sectors. “Furthermore, African-Americans Greater Memphis Chamber) and the may also experience poorer stage-specific Healthy Memphis Common Table – is cre- The University of Memphis Holiday Inn survival.” ating models of collective action, connect- 3700 Central Ave. (38111) Robinson said breast cancer is the ing social service providers and health care most common type of cancer among providers to improve health outcomes,” African-American women and is ex- Robinson said. ceeded only by lung cancer as the most Luttrell said the exact details of how common cause of cancer death among Healthy Shelby will implement its strate- African-American women. And as with gies remain to be seen, given the national many racial and ethnic health disparities, climate of uncertainty surrounding the socioeconomic factors weigh heavily upon future of the U.S. health care system, the the disparate rates of death from breast upcoming presidential and congressional cancer. Robinson said reversing the trend, elections, and the pending Supreme Court narrowing the gap and achieving health ruling on health care reform, which is equity will require addressing issues such expected in May. 8 April 7-13, 2012 www.thememphisnews.com

small business Business With a Purpose Flower shop owner puts philanthropy over profit with nonprofit organization Rachel’s Kids

AISLING MAKI | The Memphis News

hen Rachel Coats Greer 15 years able to support the other.” ago relocated her business, Coats Greer has had strong support WRachel’s Flower Shop, from the over the years from family and friends. Poplar and Highland area to its current Her cousins, who own Buster’s Liquors, location at 2486 Poplar Ave. near North 191 S. Highland St., have supported Hollywood Street, she increasingly be- Rachel’s Kids in unbelievable ways, Coats came aware of the many needs of children Greer said. in the Binghampton community. And her late husband Harry Greer, Coats Greer, an East Memphis native, who ran his own logistics business from began reaching out to at-risk, inner-city an office behind Rachel’s Flowers, was the children, engaging with them through organization’s biggest champion. neighborhood schools, churches and The couple, University of Memphis community organizations. basketball season ticket holders, regularly She began mobilizing friends, family took the children to games at FedExFo- and her flower shop employees to volun- rum, with Greer even sometimes flying teer their time by mentoring and tutoring kids out of town to attend away games. the neighborhood kids. When Greer battled esophageal can- Coats Greer even moved into the cer, the community rallied around him. neighborhood, becoming a Binghampton Members of the Hispanic community resident “so we could better work with the brought him homemade guacamole and kids,” she said. Photo: Brandon Dill other soft foods, while the local African- And in 2002, Coats Greer’s grassroots Rachel’s Flowers owner Rachel Coats Greer (center) has plenty of help from members American community prayed by his philanthropy grew into the registered of her nonprofit group “Rachel’s Kids.” bedside. When Greer died in December at nonprofit, Rachel’s Kids Inc., whose 58, his funeral at nearby Canale Funeral mission is to provide opportunities and Shop, receiving help with their homework uted to the children. Home drew large numbers of people who improved quality of life for the children of or working on crafts or school projects. Although her work predates the term, wanted to pay their respects to a man who Binghampton. The organization strives to “They’re just a part of our lives, and Coats Greer could be described as a social had given so much to the community. continually remind children to believe in we’re committed to them,” Coats Greer enterprise entrepreneur – a for-profit Greer had requested his funeral be held themselves and not to allow their circum- said. entrepreneur who views positive social at Canale so the neighborhood children stances to define their future. Rachel’s Flower Shop provides fresh change as the foundation of business. would be able to walk to the service. Coats Greer says the secondary goal of cut floral arrangements, garden statuary Her nonprofit depends entirely on “They haven’t had a service like that Rachel’s Kids is to encourage others to de- and an array of gifts, but its philanthropy donations, and although some of that before,” Coats Greer said. “Everybody velop innovative grassroots philanthropy also attracts customers, who want to see funding comes from individuals, the knew him. They had to hire extra po- throughout the city, urging citizens to go their money go toward positive change in remainder comes from Coats Greer’s for- lice and everything to escort us. It was beyond loving thy neighbor and finding the community. And it’s not unusual for profit business, which generates revenue standing-room-only out into the hallway concrete ways to show them. shop patrons to drop off street clothes, and reinvests its profits in the community. for the contribution he made to the Bing- Practically every afternoon, children homecoming dresses, school uniforms “They’re two separate entities,” Coats hampton area. He was a father to many can be found gathered at Rachel’s Flower and supplies and other items to be distrib- Greer said. “But we have to have one to be children.”

Market Hinges on Politicians’ Action, Inaction

Politics Returns likely pursue an end around chances fell, private sector HMO shares outperforms the first. Last week, politicians should the Supreme Court rose. Shares in industry giant United While I would not invest simply upon grabbed headlines and muffle the mandate, but Healthcare gained 8 percent on the week, these cyclical tendencies due to the small moved markets. First, Ben Obama will have to stand surging to a four-year high. Imagine the sample size, we can make some infer- Bernanke goosed mar- behind his constitutional resurgence in bank stocks with the repeal ences. The second half of a presidential kets to multi-year highs over-reach. of Dodd Frank, or the flurry of IPO activity cycle tends to prioritize re-election and by pledging his continued That, matched with $4 with the repeal of Sarbanes Oxley. de-prioritize boat rocking. Alternatively, devotion to easy money. David Waddell gasoline prices, may sour Should central planning policymakers the first two years of the presidential cycle Thankfully, he has learned the worldly public opinion even as un- diminish alongside their central policies, tend to be legislatively heavy as election that “conversational eas- investor employment levels fall and general market action may follow suit. promises come due. ing,” simply talking about markets rise, challenging High government activity leads to high quantitative easing, achieves the desired the re-election fait accompli he confided Light Legislation Stimulation private sector anxiety, which portends result without the inflationary hangover of in Russian Federation President Dimitry Between 1948 and 2008, the final year low market returns. Clearly, for 2012, the the act itself. Rates fell and equities rose Medvedev’s ear on Wednesday. Cur- of a presidential term produced stock legislative docket is appropriately pro- as fears of premature rate hikes abated. rently, Intrade places Obama’s re-election market returns of 9.8 percent on average. market light. With nine months remaining, The Fed has been using the microphone as chances at 60 percent. But with Repub- Higher returns typically occur in the third history suggests the first quarter’s positive effectively as the printing press lately. licans closing ranks around Romney, the year, averaging 22.3 percent. Obviously, returns will persist. A positively trending Across town, the U.S. Supreme Court real contest with Obama now begins. we did not receive the benefit of those stock market late into 2012 supports the heard opening arguments in Obamacare’s Currently, Intrade places a 37 percent returns last year, although the dramatic Obama re-election campaign. mandate-gate. Influential odds-maker chance on a Romney White House. With returns in the first quarter of this year have Should history repeat itself, political Intrade places 63 percent odds that the major policies in play, odds-making could somewhat compensated. Comparing the burdens in 2013 may grow and diminish mandate will be ruled unconstitutional, up become market moving. For evidence, first-half and second-half numbers, the returns. For now, however, the legislation- from 40 percent a week ago. Congress will last week, as the mandate’s constitutional second half of a presidential cycle typically free party continues. www.thememphisnews.com April 7-13, 2012 9 Money&Markets Extra

The goal of most mutual funds is to beat investor would want. What they usually kets, when investments around the like some hedge funds. The vast majority An their benchmark. Many stock funds, for evaluate is that line at the end of the fi- world are increasingly moving in the is fairly traditional: stocks, bonds and cash. example, try to beat the S&P 500. But nancial statement that says they made same direction? There is a bucket that I would view as a lit- alternative way while a fund manager could be happy money, or they didn’t. The investment Just because correlations go up a lot tle bit less traditional: a long-short portfolio with falling just 30 percent when the S&P universe is more concerned with outper- doesn’t mean that everything moves in (where the fund will “short” stocks, essen- InsiderQ&A 500 drops 38.5 percent, like in 2008, in- forming benchmarks. exactly the same way. Corporate bonds tially betting that their price will fall). You do vestors wouldn’t. Absolute return mutual To your point, it’s very difficult to not lose lost money in 2008, but not nearly the have some commodity exposure, but it’s funds have a different goal. They try to money when all risky assets are declin- same amount as the equity market lost. not full of timber or things like that. rise regardless of the market. Christian ing. In this particular strategy (of the new In 2008, Treasurys had extremely good Who he is: head of Chan talks about such funds, which can Wells Fargo Advantage fund), GMO has performance. It would be very difficult to GMO co-founder Jeremy Grantham investments at Wells own a mix of stocks, bonds and less tra- built everything on a seven-year forecast construct a portfolio that timed that per- says that stocks don’t look like a Fargo Funds Advantage Funds ditional investments. His company re- basis and expects everything over that fectly. I would say that it’s nearly impos- good buy now. cently began offering an absolute return time period will return to (the long-term sible to do that consistently. But even He’s pretty much been a bear for a long What he recom- fund, run by investment firm GMO. average for price-earnings ratios, profit with increased correlations, there are time. I think there was a month in 2009 mends: mutual funds margins and other measures). But you ways to try to meet the objective of not where he wasn’t. But that doesn’t mean with more flexible investment styles The goal of getting a positive return in can have bumps along the way. Just be- losing money in a down market. that in the Absolute Return fund he any type of market sounds almost cause something’s cheap doesn’t mean hasn’t had stocks. For him now, he is in good to be true. it can’t get cheaper. What kind of non-traditional invest- large cap quality stocks. Christian Chan It’s a goal (not a promise). But it actually ments are in such a fund? puts the strategy in line with what a retail How can a mutual fund rise in all mar- It’s not a product that will go wild and crazy Answers edited for content and clarity. AP

BEHIND THE BRAND TESLA MOTORS INC. (TSLA) The big payback Tesla’s next step The dividend comeback got a big boost recently Tech comes around Electric car maker Tesla Motors is when Apple said it would resume quarterly payouts for Technology companies are gradually shedding their about to shift gears. the first time in 17 years. Nearly $10 billion will go to reputation for being stingy with quarterly dividends. For years, the Palo Alto, Calif., shareholders in the first year alone. Among the tech newsmakers: company has had only one All told, dividend payments SAIC, will start paying 12 cents per share starting production model for sale: the increased by a net $24.2 billion • 1,216 this month sporty, but pricey, Roadster, in the first quarter. Some 677 Applied Materials, increased dividend to 9 cents, which hit the market in 2008. companies initiated, resumed or • up 12.5 percent Come July, though, Tesla increased thier dividends. Only 31 Qualcomm, increased dividend to 25 cents, up plans to roll out its Model S, a suspended or decreased them, • 16 percent four-door sedan that’s expected according to Standard & Poor’s. Xilinx, increased dividend to 22 cents, up 16 to cost about half as much as the 1,028 That nearly 22-to-1 ratio made it • $109,000 coupe. That should percent the best first quarter for dividends appeal to more buyers and help since 2007. Tesla compete with more Thursday’s close: $34.48 790 Banks on board Other noteworthy develop- affordable rivals on the market. It Price-earnings ratio: Lost money Major lenders increased their quarterly dividends after ments in the quarter: could also be key to moving the (based on last 12 mos.) getting a green light from the Federal Reserve company into the black. 52-week price range for passing its stress test. They’ll now pay Last year, its research and $21.50 $39.95 investors the following amounts per share each development costs increased 479 quarter: more than twofold to about $209 1-yr. stock change: 29.1% AmericanAm Express, 20 cents, up 11 percent million, and the investment came • at the expense of its profit. 552 BB&BB T, 20 cents, up 25 percent 1-yr. S&P 500 change: 4.9% • Although auto sales grew 53 JPJPMorgan Chase, 30 cents, up 20 percent Market value: $3.6 billion • percent versus a year earlier to 413 StStatea Street, 24 cents, up 33 percent Target stock price: $37.43 335 • $148.6 million, Tesla’s net loss U.SU.S Bancorp, 19.5 cents, up 56 percent 284 • for 2011 swelled by 65 percent to 222 WWeells Fargo, 22 cents, up 83 percent $254.4 million. Avg. broker rating: 193 • The company projects it won’t SELL HOLD BUY 73 Yields still solid turn a profit until sometime next 30 15 20 The dividend yield measures annual year. payouts to shareholders against a Late next year, it will begin ’09 ’10 ’11 ’12 ’09 ’10 ’11 ’12 company’s stock price. The average production on another design, the Investors, meanwhile, appear Dividend increases Dividend decreaseses yield decreased to 2.6 percent at Model X – a sleek, seven- willing to ride with Tesla. Shares First quarter First quarter the end of the first quarter from 2.8 passenger crossover with doors are up nearly 60 percent from 12 months 12 months percent at the end of December. that open out and up like wings. their low last August.

Sources: Standard & Poor; The companies Dave Carpenter; J. Paschke • AP Source: FactSet Data through April 5 Alex Veiga, Jenni Sohn • AP

LocalStocks 52-WK RANGE CLOSE YTD% 1YR% 52-WK RANGE CLOSE YTD% 1YR% COMPANY TICKER LO HI CLOSE THUR. %CHG WK MO QTR CHG RTN P/E DIV COMPANY TICKER LO HI THUR. CHG %CHG WK MO QTR CHG RTN P/E DIV AT&T Inc T 27.29 8 31.97 30.94 -.19 -0.6 s t t +2.3 +8.2 47 1.76 Medtronic Inc MDT 30.18 7 43.33 38.20 -.06 -0.2 t s t -0.1 +0.1 12 0.97 AutoZone Inc AZO 266.25 0 386.00 383.80 +1.40 +0.4 s s s +18.1 +39.4 19 ... Merck & Co MRK 29.47 0 39.43 38.88 -.03 -0.1 s s s +3.1 +21.7 19 1.68 BancorpSouth BXS 8.23 6 16.25 13.02 -.12 -0.9 t s t +18.1 -16.7 29 0.04 Mid Amer Apartments MAA 55.10 8 73.36 67.90 +.12 +0.2 s s s +8.6 +8.3 62 2.64 Boyd Gaming BYD 4.12 6 10.39 7.77 -.08 -1.0 t t t +4.2 -17.9 dd ... Monsanto Co MON 58.89 9 83.95 79.02 -1.56 -1.9 t t t +12.8 +10.8 22 1.20 7 t t t Buckeye Technology BKI 22.45 38.50 33.16 -.30 -0.9 -0.8 +23.5 13 0.28f Mueller Inds MLI 34.60 8 49.86 45.39 +.17 +0.4 t t t +18.1 +24.1 20 0.40 3 s t s Community Hlth Sys CYH 14.61 41.09 22.50 -.52 -2.3 +28.9 -43.4 9 ... Navistar Intl NAV 30.01 3 71.49 38.90 +.17 +0.4 t t t +2.7 -44.3 12 ... 0 s s s Corrections Corp CXW 18.41 27.64 28.99 +1.78 +6.5 +42.3 +12.7 19 ... Nike Inc B NKE 76.35 0 112.97 110.39 +.90 +0.8 s s s +14.5 +43.2 23 1.44 8 t t t Cummins Inc CMI 79.53 129.51 115.54 -.08 -0.1 +31.3 +5.6 12 1.60 Pinnacle Entert PNK 8.06 5 15.50 11.70 +.15 +1.3 s s s +15.2 -17.2 31 ... Delta Air Lines DAL 6.41 8 11.60 10.37 -.11 -1.0 s s s +28.2 +6.6 9 ... Regions Fncl RF 2.82 8 7.45 6.43 -.04 -0.6 t s t +49.5 -10.8 38 0.04 Dillards Inc DDS 38.99 0 64.50 63.52 -.03 ... s s s +41.5 +58.9 7 0.20 Renasant Corp RNST 11.80 8 17.59 15.95 -.18 -1.1 t s t +6.3 -3.6 16 0.68 Dover Corp DOV 43.64 7 70.15 61.39 -1.62 -2.6 t t t +5.8 -3.6 13 1.26 Sara Lee Corp SLE 15.66 0 22.04 21.51 -.09 -0.4 t t t +13.7 +22.4 54 0.46 DuPont DD 37.10 8 57.50 52.70 +.07 +0.1 t s t +15.1 -2.4 14 1.64 Smith & Nephew PLC SNN 42.07 5 58.25 48.75 -.63 -1.3 t t t +1.2 -12.4 70 0.87e Education Realty Tr EDR 7.16 0 11.05 11.01 +.08 +0.7 s s s +7.6 +38.0 dd 0.28 Smucker, JM SJM 66.43 0 81.97 81.12 -.02 ... t s t +3.8 +13.5 21 1.92 FedEx Corp FDX 64.07 8 98.66 90.39 -.25 -0.3 t t t +8.2 -4.2 14 0.52 Suntrust Bks STI 15.79 6 30.13 24.06 +.04 +0.2 t s t +35.9 -17.6 22 0.20 Fst Horizon Natl FHN 5.38 8 11.70 10.17 -.20 -1.9 t s t +27.1 -8.4 18 0.04 Synovus Fincl SNV 0.94 7 2.77 2.06 ...... s s s +46.1 -16.0 dd 0.04 Freds Inc FRED 10.27 8 15.27 13.89 -.62 -4.3 t s t -4.7 +11.3 16 0.24f Sysco Corp SYY 25.09 6 32.76 29.47 -.03 -0.1 t t t +0.5 +9.3 15 1.08 GTx Inc GTXI 2.34 4 6.86 3.85 +.09 +2.4 r s r +14.6 +33.3 dd ... 0 t t t Ingram Micro IM 15.45 6 21.63 18.55 +.05 +0.3 t t t +2.0 -12.3 12 ... Thomas& Betts TNB 37.51 72.39 71.76 +.02 ... +31.4 +18.8 20 ... 9 t s t Intl Paper IP 21.55 9 36.50 34.87 -.23 -0.7 t t t +17.8 +20.2 11 1.05 Trustmark TRMK 17.06 25.89 24.40 -.25 -1.0 +0.5 +7.7 15 0.92 6 t t t Isle Capri Casino ISLE 3.90 5 9.89 6.77 -.23 -3.3 t s t +45.0 -27.8 36 ... Tyson Foods TSN 15.60 21.06 18.80 -.19 -1.0 -8.9 +0.7 12 0.16 0 t s t Kellogg Co K 48.10 6 57.70 53.18 -.13 -0.2 t s t +5.2 +1.4 16 1.72 UPS class B UPS 60.74 81.79 80.18 +.32 +0.4 +9.6 +9.7 21 2.28f Kirklands Inc KIRK 7.69 9 17.42 16.26 +.25 +1.6 s s s +22.3 +5.5 17 ... Utd Technologies UTX 66.87 6 91.83 81.60 -.32 -0.4 t t t +11.6 -1.6 15 1.92 Kroger Co KR 21.14 6 25.85 23.84 +.30 +1.3 t t t -1.6 +0.4 25 0.46 Valero Energy VLO 16.40 6 31.12 24.94 -.33 -1.3 t t t +18.5 -14.6 7 0.60 LifePoint Hosp LPNT 28.95 8 43.45 39.19 -.30 -0.8 t s t +5.5 -3.4 12 ... Verso Paper Corp VRS 0.85 2 5.20 1.67 +.11 +7.1 t t t +74.0 -69.5 dd ... Macy’s Inc M 22.66 0 41.26 40.87 -.04 -0.1 s s s +27.0 +73.0 14 0.80f Wright Medical Grp WMGI 13.37 9 19.87 19.01 +.11 +0.6 t s t +15.2 +10.3 35 ...

Dividend Footnotes: a - Extra dividends were paid, but are not included. b - Annual rate plus stock. c - Liquidating dividend. e - Amount declared or paid in last 12 months. f - Current annual rate, which was increased by most recent dividend announcement. i - Sum of dividends paid after stock split, no regular rate. j - Sum of dividends paid this year. Most recent dividend was omitted or deferred. k - Declared or paid this year, a cumulative issue with dividends in arrears. m - Current annual rate, which was decreased by most recent dividend announcement. p - Initial dividend, annual rate not known, yield not shown. r - Declared or paid in preceding 12 months plus stock dividend. t - Paid in stock, approximate cash value on ex-distribution date. PE Footnotes: q - Stock is a closed-end fund - no P/E ratio shown. cc - P/E exceeds 99. dd - Loss in last 12 months. 10 April 7-13, 2012 www.thememphisnews.com

Is Refinancing Music Business Your Home Wise?

Ray’s Take: Home mortgage interest rates continue to be low, causing many homeowners to wonder whether they should consider refinancing, even if they feel like they just did it. The answer is “maybe,” but there are a lot of things to take into consideration. Refinancing doesn’t just mean securing a lower interest rate, it can also mean closing costs and sometimes points and prepayment penalties. Of prime consider- ation when considering refinancing is how much longer you ray & dana Brandon intend to rays of wisdom stay in your home. If you think you’ll move in a few years, the little bit of savings in your monthly note may not add up to cover the other costs of refinancing. Refinancing is usually only a good idea if ulti- Photo: Lance Murphey mately it will reduce the total cost of your mort- Kirk Smith, head of music production for Madison Line Records, does a sound check during a recording session of the recently signed band She Said. Madison Line Records, the professional arm of Visible Music College, celebrated gage, including interest, over the whole duration. signing six artists at a March 1 launch party. If you’re gaining a lower monthly note but are ultimately paying more for your home because you’ve extended the term of your mortgage, you are probably hurting yourself financially. After all, instead of the shorter payment time left on your existing mortgage, you’ve just extended your payments. The longer you’ve held your existing Joyful Noise mortgage, the more you stand to pay. However, there is one way that refinancing can save you thousands of dollars, and this is if Visible Music College launches nonprofit Madison Line Records you switch to a shorter-term mortgage. Consider this: if you have a $200,000, 30-year mortgage Andy Meek | The Memphis News at 4 percent interest, your monthly payment (not counting any insurance or property taxes) is approximately $950; however, you’re ultimately paying around $343,000, for that mortgage. emphis has a major new like Madison Line to be part of that Steorts, the founding guitarist On the other hand, if you can handle a month- advocate of live, original homegrown scene. of Christian rock band Skillet, is the ly payment near $1,200 with a 20-year mortgage, music. “At 287, we have Madison Line founder and president of Visible your total cost sinks to about $291,000, which M It’s Madison Line Records, a Café, which is a venue, a singer- Music College. In a video posted on means you’ve saved nearly $52,000 in interest. locally based full-service nonprofit songwriter venue, that holds 65 to 70 Madison Line’s website, he said Vis- Remember, that’s with interest at the same 4 record label launched by Visible people,” he said. “It’s 10,000 square ible has long noted a need for the full percent rate. If you are securing a lower inter- Music College, which itself offers a feet, and as you go back in there suite of services Madison Line now est rate – which is the main reason to consider variety of music industry programs we’ve got offices, administrative provides. refinancing – your note may be virtually the same and classes. space and studios. We have a small “Over the past decade, we’ve and your savings would be even greater. The label had its official coming- studio and a medium-sized studio connected with artists locally, na- Now, that’s worth refinancing for. out party with a showcase of the there. tionally and internationally,” Steorts label’s six artists at the beginning of “We definitely want to be known said. “We’ve seen the artists need Dana’s Take: March. Madison Line’s first six artists as a big advocate of live, original continual development. (Things Despite the housing market slump, many – Until June, Cayerio & Speakerboxx, music in Memphis.” like) strong support, music produc- people still have homes worth more than their J&R, Jo, She Said and Visible Worship In the short-term, Madison Line tion, management and booking mortgages. A lot of financial institutions would Band – all were signed within the last has five CDs that are going to be throughout their career.” encourage you to take out a higher mortgage on couple of months. Those artists also released soon and five groups that To that end, Madison Line has its the same property, with the additional amount span genres that include pop, rock, will be on the road this summer. own in-house booking professionals. borrowed coming to you in cash. hip-hop and metal. The label also is finishing up several It manages a number of stages and This might be a great deal for the lender, but Madison Line Records CEO Sam other CDs and projects right now. venues in town and also does book- it might not be so good for you. No matter what Garrett predicts that by the end of About a half-dozen full-time ing for artists. In addition to its staff good use you have for that extra cash in-hand, the year, the label’s artist roster will employees plus several contract of engineers and producers, Madi- the reality is you’ll be paying interest on it for the have doubled with the addition of employees work for Madison Line, son Line can take an artist and do life of your new, higher mortgage. That mounts up roughly another six artists. the space for which at 287 Madison everything they need to get started. to a lot of interest on a 30-year loan, even if the Long-term, Madison Line’s Ave. is about two blocks away from “Normally, an artist would have interest rate is low. “sweet spot” will probably end up the Visible Music College space at a manager and then they would It’s probably a better idea to try and save up between 15 and 20 artists, Garrett 200 Madison. negotiate with a label and then they the cash you need. Do the math and think twice. said. “This really is an overflow of the would negotiate with someone else Along with that, Garrett sees the strategic plan of Visible Music Col- for a booking agreement,” Garrett Ray Brandon is a certified financial planner new label, which has studio and lege, which started in 2000,” Garrett said. “We bring everything in house.” and CEO of Brandon Financial Planning (www. office space at 287 Madison Ave., said. “Part of the desire Ken (Steorts) Madison Line’s services include brandonplanning.com). His wife, Dana, has a also becoming a major advocate and had when he started the college recording, booking, publishing, bachelor’s degree in finance and is a licensed clini- supporter of the local music scene. was to have a full-service nonprofit management and production. cal social worker. Contact Ray Brandon at raybran- Garrett said he ventures down to record label. Because of financial Madison Line also will work with any [email protected]. Beale Street multiple times a week constraints and staffing and other artist in any style. to hang out, listen to cover bands, issues, it really wasn’t able to be the Its studios and video services are enjoy original music, and that he’d full-service record label until today.” open to anybody, Garrett said. www.thememphisnews.com April 7-13, 2012 11

Education Consolidation Planning Remains in Flux Richards tests waters on coexistence of schools merger and municipal school districts

BILL DRIES | The Memphis News

he way some on the schools con- countywide school board extend sioner Tommy Hart who saw the solidation planning commission the contract of Shelby County same dilemma Richards did but Tsee it, the group has some momen- Schools superintendent John saw it differently. “I just don’t see tum going in its goal of selling a still- Aitken, which would make him in our charge that we have a right forming consolidated school system plan the superintendent of the consoli- to remake what we’ve been told to to parents – urban and suburban. dated school district for its first two do.” But that momentum is in danger if school years. “We have not developed a plan,” suburban leaders favoring municipal When the first part of the reso- said commissioner Martavius Jones school districts are able to resume a lution was defeated in a 6-10 vote, who is also a countywide school march toward their goal this year. And Richards withdrew the rest saying board member. “They have rejected they could as the Tennessee Legislature is it would have “limited usefulness” a plan that does not exist.” again showing an interest in the issue. without the first part. Jones talked of planning for “the “One thing that we need to do is help Her resolution was also the surviving majority of the district.” this community find certainty – certainty victim of a shifting landscape in Bartlett Mayor Keith McDon- that they are going to have an opportu- Nashville. Word of an amend- Memphis News File Photo ald, also on the planning com- nity to see the plan that this commission ment to possibly restore the idea Christine Richards and Staley Cates of the schools mission, countered that the group comes up with, talk about that plan, of referenda this year on creating planning commission has rejected the idea of a consoli- evaluate that plan and understand that municipal school districts reached dated school system that includes plan,” said planning commissioner Chris- the planning commission Thursday at the Schools will look like in August 2013.” municipal school districts with their own tine Richards. start of its meeting. Suburban leaders, however, are deter- elected school boards. Richards, an attorney, proposed a Richards said she was concerned mined that their school districts should “Why can’t the planning commission resolution that would have backed legisla- about “the lack of an opportunity for start the same school year the consolidat- plan acknowledge municipal school dis- tion moving up the lifting of the statewide people to really understand the difference ed district opens for classes – August 2013. tricts as part of the consolidation plan?” ban on municipal school districts to Janu- between what will be in the plan that Richards said if the move to municipal he asked. ary 2013. But she added that no actions comes from this commission and what school districts can’t start until January, Planning commission chairwoman including a referendum on municipal will be the options for the municipalities.” the suburban leaders couldn’t realistically Barbara Prescott said that wouldn’t be a school districts should start until then “The reality of it is there are actions start a school district before the 2014- merged school system. and that the municipal school districts under way in Nashville that potentially 2015 school year – a year after the merger. “That’s two local education authorities shouldn’t open classes until August 2014, impact our ability to prepare a plan that If they did, she said it would be a “trav- (LEAs). Our charge is to merge those two,” a year after the merged school district would be implemented in August of esty” that might take the merged school she said. “I can’t for the life of me see opens for classes. 2013 for all of the students who reside in district down with it. how including six other LEAs in the plan The resolution also urged the legisla- Shelby County,” Richards added. “The im- Others on the commission thought merges the two.” ture to create a legal definition of a mu- portant thing for this commission is to be the planning commission shouldn’t After the vote, commissioner Jim Boyd nicipal school district that would clarify able to present a plan to this community get involved in the setting of terms for said the group was being “ill-served” by whether its boundaries are limited to a that shows what a merged school district creating municipal school districts or the the legislature and complained that he city or town or can take in areas outside of all of the children who are currently in politics surrounding that. “constantly feels undermined.” the borders of the city or town. Memphis City Schools and all of the chil- “I have been torn knowing this day “We are creating a structure that has And the resolution requested that the dren who currently attend Shelby County would come,” said planning commis- no solid foundation,” he said.

Determine Your Organization’s Economic Impact

For every dollar invested into munity contributor as their gas tanks and visit campus are projected to be $14 million your institution what is the return to well as a solicitor of local attractions. annually, with an overall economic impact Memphis and the region? Is there a social funding. In short, nonprofits of $28 million. One thousand graduates impact? Political impact? Economic When stereotypes are important to our will pay an estimated $105 million in state impact? How do you measure it? What are applied, nonprofits economic ecosystem. taxes during their working lives, and the do you track? These are questions to ask can be viewed as “tak- When you write a check to benefit to the city, county and state will as you consider how to make the case for ers” – organizations a nonprofit you invest in continue to grow exponentially.” giving and investing in the nonprofits you that “beg” for money, MEL & Pearl shaw both the organization and Jackson stakeholders made major are involved with. or are a “drain” on the FUNdraising the local community. investments to help cover Lambuth While some impacts are difficult to community. But this Here’s an example. University’s $10.4 million in debts. Quite measure, and long-term impacts won’t is a distorted image. Especially when it When Lambuth University in Jackson, a feat. manifest for years or generations, there comes to publicly funded institutions Tenn., closed last year, the “case” had to It takes time and resources to are also impacts that can be measured. such as hospitals and universities. While be made for making the college part of measure impact, but it’s an investment But, you have to set up the processes, these receive public funding, they are also the University of Memphis. The case for that pays returns. You have to show your methodologies and tracking systems major employers with employees whose bringing the U of M to Jackson included impact. required to collect data that will bear up incomes circulate throughout the com- economic impact projections and helped under closer inspection. munity sustaining local businesses large facilitate both state and local investment Mel and Pearl Shaw are the owners of Another way of communicating im- and small. for this project. Saad & Shaw. They help nonprofit organi- pact is to measure the economic impact Their purchasing departments con- Here is a snapshot of the economic zations and institutions rethink revenue of your organization on the geographic tribute to sales and employment for the case as made by U of M president Dr. sources. They are the authors of “How area. An economic impact report can private sector. Conferences, programs Shirley C. Raines: to Solicit a Gift: Turning Prospects into help “reframe” your nonprofit so it can be and services attract people to the region “At full enrollment, direct expen- Donors.” Visit them at www.saadandshaw. viewed in its fullest context as a com- who stay in hotels, eat in restaurants, fill ditures of students on the Lambuth com or call 522-8727. 12 April 7-13, 2012 www.thememphisnews.com

Morgan Keegan government Future Finally City OKs Upgrades Taking Shape Council votes to spend $9 million on Liberty Bowl improvements

ANDY MEEK | The Memphis News BILL DRIES | The Memphis News

Raymond James Financial Inc. spokes- man said as the week began the company Ahas no comment about what additional personnel shifting or cuts might still be to come in the days and weeks ahead, with longtime Memphis financial firm Morgan Keegan & Co. Inc. now officially owned by St. Petersburg, Fla.- based Raymond James. For now, at least, the dust has settled on the lengthy sale of Morgan Keegan and the acquisi- tion by its competitor to create what will be one of the largest full-service wealth management and capital markets firms in the country not based on Wall Street. Monday, April 2, was the official day that new chapter began. It began with a turning of the page in the days leading up to it, when, as The Daily News reported Friday, Raymond James announced that 218 jobs had been identified as redundant and would be cut – less than 2 percent of the combined firms’ approximately 13,000 employees. Sixty-eight of those cuts were to be felt in Memphis. In general, the cuts were concentrated in the equity capital markets and fixed-income groups. At Morgan Keegan, the redundant posi- tions were in places like the equity research de- partment. That’s the department that houses the analysts who cover scores of companies, provide research, forecasts and earnings targets. Elkan Scheidt, Morgan Keegan’s director of research, sent out an email late Friday, which said the following: “Effective March 30, 2012, Morgan Keegan is dropping coverage of all companies and securi- ties presently covered by its Equity Research Photo: Lance Murphey department. Due to analyst departure, we are Liberty Bowl Memorial Stadium is due to receive a facelift after the Memphis City Council approved $9 million in im- changing the rating of the stocks below to Not provements to the decades-old facility. Rated. The previous ratings, target prices and earnings estimates should no longer be relied he idea of advancing city mon- any tax money from citizens that goes annually for 15 years to finance the upon.” ey with several layers of other into the city’s general fund. other improvements. The email listed nine pages of companies. Tfunding from sources other It hasn’t always been enough The additional university funding Meanwhile, also as part of the firms’ integra- than City Hall at a later date surfaced assurance to get projects moving, would come from Bowl Champion- tion, Morgan Keegan Private Client Group offices again this week at City Hall. however. ship Series (BCS) fees the school gets will be known as Raymond James-Morgan The Memphis City Council ap- Similar funding mechanics sur- from being in the Big East. Keegan, a broker-dealer subsidiary of Raymond proved on Tuesday, April 3, a $9 mil- faced for the idea of a new convention Former Memphis Mayor Willie James. Raymond James previously announced lion deal to make improvements to center that never got past general Herenton’s administration had plans that Morgan Keegan’s top 12 executives agreed to Liberty Bowl Memorial Stadium. plans to either locate it between Au- to seek state permission for a TDZ for join Raymond James. Also, 98 percent of Morgan This time the financing for a large toZone Park and the Beale Street the fairgrounds in general as part of its Keegan financial advisers presented with reten- video screen and a new field as well entertainment district or expand the earlier plans for redevelopment of the tion incentive offers have indicated their intent as other improvements to concession existing Memphis Cook Convention area in general. to remain with the combined companies. stands and other areas of the 47-year- Center. The expansion would have Herenton initially favored demol- In a video message to clients posted on the old structure would come with guar- involved moving at least one interstate ishing the stadium and building a new Morgan Keegan website Monday, Raymond antees of funding from the University ramp for the site that is otherwise one almost on the same footprint. He James CEO Paul Reilly was upbeat about the two of Memphis and FedEx Corp. limited in directions it can grow. later acknowledged vocal opposition companies’ marriage. That marriage means Ray- Those guarantees would back Such financing was a major part to the idea and abandoned it. mond James now is the parent company of the a still-tentative plan to pay the cost of the long negotiations over several The TDZ status stalled as the firm that ranked ninth in the country last year as with sales tax revenue from a tour- years for the redevelopment of The ambitious plans for the fairgrounds a leading underwriter of municipal bonds. ism development zone (TDZ) that Pyramid as a Bass Pro Shops super morphed into the more modest Tiger “Today, April 2, I am proud to announce the takes in the Mid-South Fairgrounds store. Demolition finally began late Lane project after Wharton became combination of two great firms: Raymond James area. Establishing a TDZ requires state last year after some seismic issues mayor. and Morgan Keegan,” Reilly said. “Two firms approval and the sales tax revenue in resurfaced at the site and additional Wharton administration officials founded on the principle of client service. For that area is then captured for specific seismic measures were taken. hope to have the contract agreements many of you, this may be your first experience use to pay back the money spent on In this case, the improvements with the university and FedEx signed with Raymond James. Service to our clients and the improvements. are tied to the University of Memphis’ in the next two to three months. to our advisers is what we’re about. With the possibility of such financ- move to the Big East. Council member Reid Hedgepeth, “Let me assure you: the client-focused values ing as well as tax increment financing In the deal, FedEx Corp. agrees to who worked on the terms up to the of Allen Morgan when he founded Morgan Kee- (TIF), which uses the same revenue guarantee $2.5 million for a new sta- Tuesday council vote, said FedEx offi- gan and Tom James as he grew Raymond James capture method, city leaders in recent dium video screen and the university cials have indicated they would like to are one and the same. Your success is paramount years have pushed several civic proj- would make an annual guarantee of put up the money for the video screen to our success. That will not change.” ects with the promise that it won’t cost $500,000 more in stadium tenant fees over several years. www.thememphisnews.com April 7-13, 2012 13

Logistics Pinnacle Bankruptcy to Bring ‘Major Changes’

BILL DRIES | The Memphis News

emphis-based Pinnacle Airlines Spanjers wrote in his filing that markets where Colgan flies the Q400 for $3.7 million. That is followed closely by Corp. will end its Colgan Air Pinnacle’s plan under former CEO Phil US Airways. Accommodations Plus International of Msubsidiary and stop flying Trenary to go from three subsidiaries to Pinnacle had already filed withdrawal Lindenhurst, N.Y., for $3.6 million in crew regional flights for US Airways Inc. and two divisions – one for turbo props and notices with the U.S. Department of Trans- hotel charges. United Air Lines Inc. by the end of the year. another for jets – “proved substantially portation in the Essential Air Service mar- Trenary is also listed among the top 50 The company announced the changes more difficult and time consuming than kets involved. Those are smaller markets creditors for an unspecified and unliq- late April 1 as it filed for Chapter 11 federal anticipated.” the federal regulators have determined uidated amount between the $940,250 bankruptcy protection in the southern He also cited the February 2011 con- must have some kind of air service. A car- Pinnacle owes Rockwell International for district of New York. tract agreement with the Air Line Pilots rier that intends to leave an EAS market maintenance, parts and services and the The changes, along with a new financ- Association for nearly 3,000 pilots across must delay leaving until a replacement $825,286 Pinnacle owes the Shelby County ing agreement with Delta Air Lines Inc., the three subsidiaries that boosted their carrier can be found. Trustee in county property taxes. must be approved by the court. pay above the market average without In a letter to employees, Menke said Other amounts owed include $240,953 The bankruptcy filing allows the re- resolving a difficult consolidation of the the company expects to continue paying in city property taxes and an undisclosed gional air carrier to continue operating as pilot groups and the different rules each them and provide benefits without inter- amount to former chief operating officer it continues a corporate restructuring that worked under. ruption. Doug Shockey. began late last year. Menke said earlier that the company “But that does not mean it will be busi- Pinnacle filed for bankruptcy just Pinnacle President and CEO Sean was seeking permanent pay cuts from ness as usual at Pinnacle,” he wrote. “In hours before an interim financing agree- Menke has said since then that bankrupt- ALPA and other labor unions. Reports of fact, our organization must make major ment with United Air Lines Inc. and Export cy reorganization has been an option as the cuts being proposed ranged from 5 changes to remain viable.” Development Canada it unveiled in Febru- the company sought to change its busi- percent to 7 percent. No agreement had Pinnacle lists more than $1.5 billion in ary was to run out. ness model. been reached as of Sunday’s bankruptcy estimated assets and more than $1.4 bil- EDC loaned Pinnacle and the Colgan The change is a move away from filing. lion in estimated liabilities. Air subsidiary $16.6 million for the Q400 smaller jets, which had become more Three labor unions including ALPA The list of creditors with the 50 largest and agreed in January to defer two pay- expensive to operate with the rapid rise in represent approximately 5,000 employees unsecured claims is led by United Airlines, ments until April 2. United then agreed fuel prices. or 70 percent of Pinnacle’s workforce. in the form of its contract with Pinnacle. to pay some of the ownership expenses When Menke hired a consulting firm Pinnacle is also asking federal regula- The largest non-contract creditor is Stan- as well as the increased rates Pinnacle and a law firm to begin the restructuring, tors to accelerate finding new carriers for dard Aero of Winnipeg, Canada, for aircraft was paying to fly them and the Saabs for Pinnacle stock prices plunged below a dol- markets Colgan Air intends to leave – the maintenance parts and services totaling United through increased revenue. lar a share but have since recovered. Menke described the court filing as “the only feasible course of action to implement our turnaround plan.” Small Business “Quite simply, our current business model is not sustainable, as increasing operating expenses, liquidity constraints, business integration delays and difficulties The Sanctuary Opens in New Location associated with combining our operations have hindered our ability to maximize our growth potential,” he said in a written AISLING MAKI | The Memphis News statement. In announcing its move to bankruptcy, Menke said Pinnacle has a commitment from Delta to put up $74.3 million. With mall-business owner Mary Ellen tioners and vendors from around the ness – ultimately ended up being a victim court approval, $44.3 million of that would Popyk Smith is hoping the third country to Memphis. of the recession. The Sanctuary closed its be used by Pinnacle to repay a promis- Stime’s a charm for The Sanctuary, Popyk Smith said that for most of her doors in late 2009. sory note that Delta holds. The rest would her whole life wellness center and retail life, she has been interested in spirituality “When gas went to $4 a gallon, our be added to whatever Pinnacle generates store, which just opened in a new location and alternative beliefs. Although raised business came to a screeching halt,” she from its operations to keep the carrier fly- at 2465 Whitten Road. Ukrainian Orthodox, she began exploring said. ing and continue the restructuring. In addition to a retail space that sells alternative belief systems when she was Despite closing The Sanctuary’s physi- The next steps in the plan include items such as books, handmade jewelry, about 12, but notes that wasn’t unusual cal location, Popyk Smith continued to winding down operations of its Colgan Air original artwork, tarot cards, incense, where she grew up, in Central New York. host fairs and events in the Mid-South. subsidiary’s Saab 340 fleet by a target date candles and aromatherapy, The Sanctu- Popyk Smith’s father, a professional But her customers told her they missed of Aug. 1. Colgan’s Q400 aircraft would be ary hosts a rotating group of experienced, speaker who works in sales and market- having the gathering space for like-mind- phased out by Nov. 30. certified practitioners of massage, hypno- ing, owned a chain of piano and organ ed people that the store provided. John Spanjers, executive vice president therapy and essential oil therapy. stores where he regularly held special With the mainstream popularity of and chief operating officer, said in the “It’s kind of like a buffet,” Popyk Smith in-store events. films like “The Secret” and television bankruptcy declaration that the filing was said. “If you might not like something on When Popyk Smith moved to Mem- programs such as Oprah’s Lifeclass and caused by an airline industry “undergoing it or if it’s not for you, it doesn’t mean that phis several years ago, inspired by her self-help author Dr. Wayne Dyer’s PBS convulsive changes and contractions in you shouldn’t come; it just means you father’s business acumen, she decided specials, the timing seemed right. recent years.” shouldn’t partake in that. Different things to host special events focused on her She decided to reopen The Sanctuary, He also said rising fuel prices has appeal to different people, but there’s interests. but with a new business model. caused global carriers to cut costs and something for everyone.” She quickly realized she wasn’t alone; “We’re just starting out with some capacity that have eliminated protection Items and services offered focus on many Memphians were receptive to the non-traditional hours, being open 3 to 7 the regional air carriers enjoyed against helping individuals find balance in their concept of creating a community around p.m. some weekdays and then Saturdays. fuel costs and other risks. lives. the “new age” mind-body-spirit aware- If there’s a need, we’ll increase to more “The result has been a race to the “Mind-body-spirit is about under- ness concept. hours. We’re trying to maintain a little bit bottom, as the debtors and other regional standing that all three work together hand In 2006 she opened The Sanctuary less overhead. We want to have enough airlines have been forced to bid ever lower in hand,” said Popyk Smith. “When one’s on Stage Road in Bartlett. In addition to things in the store so people have a good rates and accept increasingly unfavor- out of sort, the rest will be out of sort. You selling books, statuary, incense and other selection, but we’re not rushing into this. able contract terms to win the business need to balance and heal all three.” items, the retail store doubled as a venue We’re going to see what the response is of major carriers,” Spanjers said. “These This is the third space for the busi- for alternative belief lectures, fairs and and go from there.” sacrifices have drained regional carriers ness, which initially started in 2005, when other events. The Sanctuary soft-opened at its new and continue to do so, with frequently Popyk Smith began producing mind- The store later moved to Cooper- location in February, but a grand opening unsustainable consequences.” body-spirit fairs that brought practi- Young, but – like many small retail busi- celebration is planned for Friday, April 20. 14 April 7-13, 2012 www.thememphisnews.com

tourism New Beale Banquet Space Boon for City

SARAH BAKER | The Memphis News

he recent news that the old Pat Former Pat O’Brien’s at Chittom said. “We want to make sure the places like Club 152 and Alfred’s on Beale, O’Brien’s space at 310 Beale St. convention has fun while they’re here. The as well as The Cadre Building and The Twill soon be filled by three private 310 Beale St. will have same thing I did with Hunt Phelan – spe- Columns at One Commerce Square. banquet halls and a corner bar has many cial events and a lot of weddings.” “It was a great step to add that element event planners keyed up for future venue three banquet halls Kevin Brewer, chief operating officer on Beale Street, but the long-term plan still options. of Destination King, is bullish about the needs to be in place,” Brewer said. “I still Bud Chittom and Preston Lamm, along with a bar called possibilities on the horizon for 310 Beale. feel that the city needs to take a look at its operating as Beale Holdings LLC, are reno- Dancing Jimmy’s It broadens his portfolio of options for convention offerings from a convention vating the 15,000-square-foot property to corporate clients seeking event space, center standpoint and new hotel product prepare it by May 1 for three banquet halls: Josephine’s Garden will be the name especially for groups of 400 or more. standpoint. That’s ultimately what’s going the Napoleon Room, Josephine’s Garden of the interior courtyard space, or “home “Before it closed, we used it quite often to help lure more and more convention and the Balcony on Beale. The property of the famous flaming fountain,” Chittom with corporate and convention groups business to the city.” will also include a 1,200-square-foot bar said. And the Balcony on Beale will be the that were looking at places to do off-site Mirroring that point, Wayne Tabor, called Dancing Jimmy’s. upstairs space that overlooks the enter- events from hotels,” Brewer said. “Most of chairman of both the Metropolitan Mem- Chittom said the Napoleon Room will tainment district. your corporations are here for several days phis Hotel and Lodging Association and feature an oil portrait of the 1800s French Chittom said all three spaces will be and they really want to get their people the city/county Convention Center Com- emperor Napoleon Bonaparte, symbolic of booked for anything from corporate gath- out in the city and have a chance to enjoy mission, said hotel and adequate meeting the start of a new empire. erings to charity events, just as he’s done in it, to let them have the opportunity to get space go hand in hand when luring busi- “It kind of fits the motif of the Pat the past with his other four banquet space a taste of the feel and the sights and the ness to the city. O’Brien’s build-out,” said Chittom, who offerings on Beale. sounds of the city.” “We’re competing for convention is also an owner in various Beale Street “We’ll work with intracity facilita- Brewer said the new space is a step in business with cities all over the country restaurants, including Blue’s City Café and tors who will do events traditionally sent the right direction in planning these types and typically, when they bring groups in, Riverfront Grille & Dockside Bar, the con- through hotels, which we’ve been very of gatherings. Since the Gibson Lounge they need hotel space to go along with that cept for the Beale Street Landing restau- competitive with the last number of years closed, the only other spaces that can meeting space,” Tabor said. “You kind of rant to open in July. and have been highly successful at it,” accommodate large crowds are limited to have to have both of them to get it.”

INKED Thorpe Products Inks New Deal on Democrat Road

SARAH BAKER | The Memphis News In other commercial leasing news, Justin Lubin with “Right now, they’re at American Way and Perkins, they Makowsky Ringel Greenberg LLC has closed a flurry of wanted to expand north, and Austin Peay was the ideal deals in recent weeks. location for them,” Lubin said. In The Shops of Cobblestone Village at 3451 Goodman Thorpe Products Co. is relocating its Memphis branch Road in Southaven, Heart Attack and Stroke Prevention In other deals, Las Margaritas Mexican Restaurant location to a site with higher ceiling heights and better Center of North Mississippi has leased 2,600 square feet. has signed a lease at 7330 U.S. 64 in Oakland. Las Margari- proximity to its clients. Also, Family Medical Clinic of Mississippi has renewed its tas, which will occupy 4,030 square feet, is owned by Jose The company has inked 24,000 square feet in Belz 10,400-square-foot lease for an additional five years. Flores. This will be its seventh location. Gary Shanks with Enterprises’ Democrat Square North Industrial Park, 3348 Lubin represented the landlord, Cobblestone LP, and The Shopping Center Group LLC represented the land- Democrat Road. Thorpe is a Houston-based company was the only broker involved in the deal. lord, Hayzon LLC. that fabricates industrial, commercial and mechanical in- Meanwhile, in The Shops of Countrybridge at 8950 Firehouse Subs signed a 2,000-square-foot lease at sulation and distributes the product to industries involv- U.S. 64 in Lakeland, Asian Bistro and The Honest Monu- Poplar Market Plaza in Collierville, 910 W. Poplar Ave., ing refining, utility and commercial construction. ment have both leased 1,300 square feet. Lubin represent- suite 3. The 218,380-square-foot shopping center is Jim Rainer and James Rainer with Grubb & Ellis Mem- ed the landlord, Highway 64 Center LLC. anchored by a 50,000-square-foot FedEx training and phis represented the tenant. Stan Myers represented the Also in Lakeland in The Shops of Stonebridge at 9160 backup data storage facility, Hobby Lobby, Big Lots and landlord. U.S. 64, Diet Center and EZ Cash have both inked 1,300 AT&T. “It’s right off Lamar near the interstate, near the air- square feet. Lubin represented the landlord, Country- The franchise owner is David Whidden of Whid- port, near FedEx’s Super Hub,” said James Rainer. “A lot of bridge Partnership LP. denprise LLC, and was represented by Diane George Thorpe’s clients do will-call and come from all over Mem- In American Way Plaza, Lubin represented landlord with Home Realty Co. Shanks represented the landlord, phis, so being near the interstate was a big plus for them.” Realnet Investments LLC in signing Rainbow Apparel at Premier Management Co. Thorpe acquired Integrated Distribution Services LLC 4659 American Way for 8,150 square feet and renewing And Subway Real Estate Corp. has signed a lease last summer, which had a location at 1054 Florida St. Simply Fashions at 4667 American Way for 4,800 square for 1,400 square feet at The Shops of BerryHill, a 17,360- “The old Florida location was completely different; it feet. American Way Plaza is a 104,365-square-foot shop- square-foot strip center at 1890 Berryhill Road in Cordova. had, like, 10-foot ceilings,” Rainer said. “This new one has ping center just south of Interstate 240, which Lubin said Shanks represented the tenant and the landlord, Palm 18. They needed the bigger space because they couldn’t is appealing to national retailers. Beach Gardens, Fla.-based RAM Realty. rack up. They’re saving a bunch of money moving to a “It shows that American Way and Perkins, Subway has also inked a five-year lease higher ceiling height space.” which is right by where the Mall of Memphis renewal for 2,100 square feet at Village Shops at The addition of IDS’ branches in Memphis, St. Louis used to be, is still a major location for these Crumpler Place, 7501 Goodman Road in Olive and Little Rock, Ark., expanded Thorpe’s geographic reach retailers in that submarket,” Lubin said. “Even Branch. Shanks represented the tenant. The to 10 locations. though the mall isn’t there, the demographics Shopping Center Group’s John Reed represent- “We are very excited about the acquisition of IDS and population are certainly still there and ed the landlord, Thompson & Crews Develop- and believe there is significant opportunity to expand there are a lot of businesses that serve those ment LLC. IDS through Thorpe’s existing industrial customer base,” people.” Thorpe president Robert Hlavenka said in a statement Lubin represented Beauty World in a Send commercial lease announce- last year. “IDS is the first of several expected acquisitions lease for 9,100 square feet at 3245 Austin ments to Sarah Baker, who can be for Thorpe Products, as we pursue our strategy to expand Peay Road, a center owned by Broad- reached at 521-2464 or sbaker@mem- Thorpe Products nationally.” moor Investments. phisdailynews.com. www.thememphisnews.com April 7-13, 2012 15

Public Companies ServiceMaster Clean Lands ‘Dust Wand’ Patent

BILL DRIES | The Memphis News

or 30 years, Tony Loftis had been ing, which leaves a cleaner environment is adapt these new tools and equipment The system lends itself more to com- thinking about how to improve the for the building occupant,” Loftis said. into an old, antiquated system, and we mercial environments, although Service- Fprocess for cleaning offices, other “There’s less dust to move around the next don’t get the efficiencies from them that Master Clean also works in homes. Office commercial spaces and homes. day.” we should.” environments tend to have more common One of the dilemmas was how to do The process extends to how the dust is With that in mind, “capture and re- features for cleaning services. more than unsettle dust and disperse it disposed. moval” includes the patented dust wand. Franchisees were using the technology only to have it settle somewhere else. The The other change in technology But it also includes more efficient vacuum and techniques even before the patent basic task has changed with dusters that recently has been microfibers, which have cleaners that more quickly cover a larger was granted. Loftis was in Chicago last the dust clings to. replaced the old, cotton cloths used in area. week to talk with franchisees about it Three decades later, Loftis, director of home and office cleaning. “The sum total is we get out of the and found that the majority of those in system development for ServiceMaster But Loftis has also moved to change building quicker, so we are able to turn the the room were already using capture and Clean, has come up with what is the next the cleaning regimen or process to get the lights out sooner than we ordinarily would removal. step. most out of such changes in materials in be able to,” he said. Loftis is still looking for new tech- He was recently granted a patent for the last 8 to 10 years. That process, as well “We took a very efficient system we niques and new technology. One area is ServiceMaster Clean “Capture and Re- as the technology, is used by franchisees had and decided we wanted to address microfibers as a potential power source. moval” technology, which involves a “dust of the commercial- and home-service some outstanding issues. The actual “We’re looking at robotics. I’m looking wand.” company, one of several businesses under cleaning solutions we use are shipped at some research that harnesses the power “Instead of moving the dust around the Memphis-based The ServiceMaster Co highly concentrated, which means there of wearing a microfiber shirt and power- like we would with a big, wooly duster or umbrella. is less money spent on freight. We dilute ing a vacuum cleaner,” he said. “It’s almost a feather duster, we are actually sucking “The industry has changed,” Loftis them on sight with special metering de- like space-age technology now in the jani- that dust up and taking it out of the build- said. “But what we’ve done traditionally vices that are built into the system.” tor’s closet. It’s a fun place to be right now.”

2240 Democrat Road $16.5 million for nursing homes in Memphis, TN 38132 Bartlett and Collierville, part of an Loan Amounts: $5 million; REAL ESTATE RECAP aggregate $165 million loan through $1.6 million The PrivateBank and Trust Co. Working under the name Loan Date: March 9, 2012 Memphis RE LLC, Covenant Dove Cargill Files $1.4M Permit App Maturity Date: n/a financed Rainbow Health & Rehab Borrower: Alpha Hospitality Ven- of Memphis, 8119 Memphis-Ar- tures LLC lington Road in the 38133 ZIP code, For Pres. Island Storage Bldg. Lender: Cecil Bank for $11.8 million. Built in 2009, the Details: Alpha Hospitality Ventures 45,078-square-foot facility is on Kate Simone | The Memphis News LLC has filed two loans totaling about 6 acres at the southeast corner $6.6 million through Cecil Bank for of Memphis-Arlington and North Memphis Airport Hotel & Confer- Germantown roads. The Shelby ence Center in Nonconnah Corpo- County Assessor of Property’s 2011 Harbor Ave rate Center. The company bought appraisal was $4.4 million. y St the property, 2240 Democrat Road, Also, working under the name Buo

Pier St for $4.4 million at a July foreclosure Collierville RE LLC, Covenant sale, financing it at the time with financed Dove Health & Rehab of

Channel Ave a $4 million open-end mortgage Collierville, 490 W. Poplar Ave., for through Cecil Bank. $4.7 million. That facility, which was The 270,000-square-foot, five- built in 1970 and has 34,186 square Cargill Corn Milling story hotel was built in 1974 and in- feet, is on 3.1 acres on the north side North America cludes 374 rooms, more than 30,000 of West Poplar between Maynard square feet of conference space Way to the west and Aldersgate and an onsite restaurant. It is on Street to the east. The assessor’s Lake McKellar 7.6 acres at the northeast corner of 2011 appraisal was $3.2 million. Cargill, 2615 Channel Ave., Memphis, TN 38113 Nonconnah Boulevard and Demo- crat Road, about three miles from Three lots in 2615 Channel Ave. Memphis International Airport. The Enclave PD Memphis, TN 38113 hotel has frontage on Airways Bou- Loan Amount: $1.1 million Permit Cost: $1.4 million levard to the east, and the Shelby County Assessor of Property’s 2011 Loan Date: March 1, 2012 Permit Date: Applied March 2012 appraisal is $5.5 million. Maturity Date: March 1, 2013 Owner: Cargill Corn Milling North America Borrower: Mike Murphy Builders Tenant: Cargill Corn Milling North America 8119 Memphis-Arlington LLC Contractor: Chris Woods Construction Co. Inc. Road Lender: Financial Federal Savings Details: Cargill Corn Milling North America, which operates a wet mill on Presidents Bartlett, TN 38133 Bank Island, is planning work on a flexi-container storage building there, according to a Loan Amount: $11.8 million Details: Mike Murphy Builders LLC building permit application filed with the city-county Office of Construction Code has filed a construction loan for Enforcement. Loan Date: March 22, 2012 three lots in Germantown’s Enclave Chris Woods Construction Co. Inc. is the general contractor for the project at 2615 Maturity Date: March 22, 2017 planned development, phase 3, Channel Ave., according to the application. Borrower: Memphis RE LLC through Financial Federal Savings The Shelby County Assessor of Property’s listing for 2615 Channel includes a Lender: The PrivateBank and Trust Bank for $1.1 million. The sizes of 7,104-square-foot Class C warehouse built in 1971. The parcel is about 15 acres at the Co. the financed lots are 6,759 square southwest corner of Channel Avenue and Pier Street on the north side of McKellar Details: Bartlett-based Covenant feet fronting Enclave Hollow Lane Lake. The assessor’s 2011 appraisal was $825,900. Dove – an operator of skilled East, 7,032 square feet fronting Cargill Corn Milling is based in Minneapolis and has seven wet mills, which nursing facilities in 12 states – has Terrene Lane and 6,760 square feet steep corn in water and separate it into starch, protein, germ and fiber. filed two leasehold loans totaling fronting Enclave Green Lane West. 16 April 7-13, 2012 www.thememphisnews.com

Law & the Courts ‘A Different View’ Attorney Lewis Donelson examines ’68 labor strike, council-mayor dynamics in new book

BILL DRIES | The Memphis News

hen the Memphis City Council struggled to regain his powers under the got involved in the 1968 sanita- charter.” Wtion workers strike it forever Among those at the book signing was changed the relationship between the fellow former council member Fred Davis council and the mayor. who served on the council in 1968. Attorney Lewis Donelson, a member of “I think this mayor (A C Wharton Jr.) that city council, writes in his new autobi- has come as close as anyone to reach- ography, “Lewie,” that the council’s actions ing out and trying to mend those fences have affected every council and mayor between the council and the mayor,” Davis since then. The book is a larger account said. “But the whole protocol – the whole of Donelson’s life as a business, legal and relationship between the mayor and the political leader. He was leader of the “New council got off track as a result of the sani- Guard” efforts that by the mid-1960s cre- tation workers strike.” ated the modern Shelby County Repub- Donelson recruited seven candidates lican Party, giving the GOP the ability to to run for the city council in the 1967 elec- elect its candidates to statewide office after tions. But they all agreed on the condition a century of Democratic domination. that Donelson would also run. Donelson Donelson, founder of Baker, Donelson, did but only for one term. He considers it one of the smartest Bearman, Caldwell & Berkowitz PC, said Photo: Courtesy of Rhodes College/Justin Fox Burks his view of the historic events of 1968 is “a Lewis Donelson, longtime attorney and founder of Baker, Donelson, Bearman, Caldwell different view than many people have.” DONELSON, CONTINUED ON PAGE 33 & Berkowitz PC, appeared at a recent signing of his new autobiography, “Lewie.” The council got involved in 1968, Donelson writes, because the labor dis- pute had become a racial issue with larger implications than the strike. Then-mayor Financial SErvices Henry Loeb and the union representing the striking workers were locked in a dis- pute that involved basic recognition of the union – the American Federation of State County and Municipal Employees. Regions Bank Rolls Out “Most council members were not racist but anti-union,” Donelson writes. “They were also conscious that the council would New Product Offerings exceed its authority if it attempted to nego- tiate a contract over the mayor’s opposi- tion. Loeb’s intransigence in this case and Andy Meek | The Memphis News in a few other issues set a tradition that changed the dynamics between the mayor and the council.” The strike that brought Dr. Martin Lu- egions Financial Corp., the parent having the services deployed compa- Regions Now Banking was integrated into ther King Jr. to Memphis 44 years ago came of the bank that has the second nywide by the end of the first quarter. the company’s online banking platform two months after Memphis city govern- Rlargest share of customer deposits Regions also has taken pains to point out and ATM network. ment made the conversion to the mayor in Memphis, has now finished a compa- that, according to the bank, its customers Regions operates about 1,700 council form of government. nywide rollout of a new suite of products want these new offerings. branches and more than 2,000 ATMs in Donelson was on the group that to a new set of customers. Regions customers were surveyed the South, Midwest and Texas. drafted the new city charter and was then Regions Now Banking is the name for from December 2010 through January In other local financial services elected to the council in 1967. the mix of products the Alabama-based 2011. The goal was to profile current news, Magna Bank’s shareholders have “We didn’t think it would be that way. banking giant is using to woo customers usage behaviors and measure interest approved a move by the bank that will Loeb, in that instance, he wanted to duck who may not currently have a relation- in the kinds of banking products being essentially take the bank private. the hard call,” Donelson said at a recent ship with a traditional bank and who may considered for customers currently on the According to president, chairman and book signing at Rhodes College, his alma instead use payday lenders or check- margin of the financial industry. CEO Kirk Bailey, Magna will become a mater. cashing services. Regions’ survey found that one area private company with its de-registration “Even today when a sticky wicket That new product mix includes fea- of difference between traditional custom- filing with the U.S. Securities and Ex- comes up, the mayor usually ducks it and tures like the ability for customers to cash ers and Now Banking customers is that change Commission. it’s the council.” a wider variety of checks and have funds checking accounts are often the founda- The change from a federal savings Donelson gives Loeb’s successor, Wyeth immediately available; a general-purpose tion of traditional banking relationships. bank to a state banking corporation is Chandler, who was also on the first edition reloadable Visa prepaid card; and money For the latter, the foundation of the rela- still subject to regulatory approval by the of the city council, credit for “skillfully” transfers and expedited bill-pay services tionship is the ability to access cash and Tennessee Department of Financial In- dealing with the council. Chandler is the through Western Union. pay as you go for services. stitutions and the Federal Reserve, which only one of the five elected mayors under Regions Now Banking customers will More than 30 percent of Regions Bank Bailey estimated should come in the next the mayor-council form of government also get an invitation to participate in a customers surveyed said they’d used 60 days. who also served on the council. series of free online financial education one or more non-bank financial services The move is expected to result in “The next mayor, Dick Hackett, fairly courses. within the previous 90 days. savings for Magna that stretch into the six skilled in dealing with the council, was so Regions is “the only large bank offer- Nearly half of those bank customers figures. The savings are partly the result of politically cautious he wanted the council ing all these services under one roof,” ac- surveyed said they would likely use such cutting costs associated with things like to take on some issues that he preferred cording to John Owen, head of consumer services from Regions if the bank started external auditors and filing fees. not to handle himself,” Donelson wrote. services for the bank. offering them. Magna’s current structure means the “Willie Herenton attempted to restore the The company had already started roll- Regions began a phased rollout of bank incurs “substantial indirect costs” balance, but primarily developed a wall ing out the new services in select markets the in-branch services from September in management time spent on securities between himself and the council as he by the time 2012 began, with the goal of through March. During that period, compliance activities. www.thememphisnews.com April 7-13, 2012 17

EDUCATION Treasurer: Charter Schools Can Open

BILL DRIES | The Memphis News

or several months, the When Lillard issued his 16- Tennessee treasurer and page report Wednesday, April Fcomptroller struggled to 4, concluding the new charter get and reconcile basic head schools were not a financial counts for both of Shelby Coun- hardship on the school systems, ty’s public school systems to he disputed other numbers the make a decision on whether 17 school board used to make its new charter schools to open in financial hardship argument. August would be too much of a Memphis City Schools financial drain on the systems. estimated 4,545 students now in The countywide school the system would transfer to the board governing both systems charter schools. Lillard believed going into an August 2013 some students the school system merger repeatedly pledged to anticipated jumping to existing deliver the information and charter schools upped the total ultimately did, although it still to be more than twice what it didn’t seem to make sense to should be. those in the two state offices. And he said the state law That included a count of setting up the review process the number of homerooms in doesn’t allow those students to several schools. be considered. The data counted 176 Lillard’s estimate is 1,705 students at A. Maceo Walker MCS students would move to

Middle School with 51 class- Memphis News File Photo: Lance Murphey the new charters and 400 Shelby County Schools students would rooms – which amounts to A ruling from Tennessee Treasurer David Lillard means there will be more charter schools next year like the three students per classroom. Power Center Academy in Hickory Hill, whose students are pictured here. move to the new charters for a Or 135 students in 60 class- total of 2,105 students. rooms at American Way Middle School, “It submitted inaccurate and unusable of this matter,” Tennessee Treasurer David Lillard also concluded that the impact which comes to two students per class- data that required additional submissions Lillard said of the unified school board in room. that ultimately prolonged the resolution his findings. CHARTER, CONTINUED ON PAGE 33

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COVER STORy

“New customers found out about our business and our business model, many customers booked additional business ... I am very pleased <>Owner, Crazy Beautiful (daily)Deal or No Deal?

AT LEFT: Mike Wamble, owner of DUO Auto Inc., said his business was very happy with the results of using a Groupon for a $19 oil change, tire rotation and bal- ance. Wamble said Groupon has scheduler software that helps make sure he doesn't have 100 customers showing up at his business on the same day. ABOVE: Eryka Smith, owner of clothing boutique Crazy Beautiful at 3536 Walker Ave., said she is against using an online coupon like Groupon to promote the Story by Andy Meek // Photos by LANCE MURPHEY store. Smith said Crazy Beautiful promotes itself through social media and in-store promotions, which better build up customer loyalty and awareness.

anatomy of a deal has basketball teams. “New customers found out about our business in, spend the money on their deal, but see a sweat- they wanted to be the shoe of the week. One of the biggest headwinds frequently cited in become a fascinat- The value proposition for services like Groupon and our business model, many customers booked er that catches their eye and that they get tempted Similarly, other business owners mentioned the national business press that Johnson is facing: ing study these days and others like LivingSocial – and lest it be over- additional business and many have indicated that into buying. And presto, the deal required giving a slightly related problem to that – the “friend recalibrating the expectations of customers who among businesspeo- looked, Internet giant Amazon.com also wants to they will be repeat customers,” he said. “I am very away something at a discount, but the consumers discount.” As in, friends of the owner expecting – are used to Penney’s frequent discounts. Theple, grappling as many of them do with coupons, grow its own daily deals service, AmazonLocal – was pleased with the Groupon experience and plan to end up spending more than they planned. hoping? – that their relationship will afford them Crazy Beautiful, it should be noted, has a daily deals, special offers – whatever magic ingredi- articulated last year in a Christian Science Monitor run another feature soon.” At the same time, even new visitors to a busi- … wait for it … a deal. unique “coupon” strategy. They’re not really cou- ent will bring customers through the door. article. It boils down to this, according to that piece: It’s not that simple to some Memphis business- ness thanks to a daily deal can sometimes pose a To some business owners, meanwhile, a daily pons. They’re more like rewards cards, and they’re And ensure they come back. Retailers use those deals to win customers they es, though. Take Peria Gober, the owner of the shoes planning problem for the owner. deal is no deal at all. Kat Gordon, the owner of often given to customers who’ve been spotted out In a sense, those are perfectly understandable wouldn’t have had otherwise. and accessories store Peria in Midtown’s Belvedere “Most of the new customers I saw only wanted Muddy’s Bake Shop in East Memphis, said she’s and about wearing threads from Crazy Beautiful. considerations. The economy is still about as sure- Mike Wamble, owner and general manager of Collection. to spend the exact amount of the deal,” Gober been approached frequently about participating in Sometimes, those shoppers will get the card in footed as a late-night reveler who has had a few DUO Auto Inc., said he was initially wary of Grou- She did a LivingSocial deal for a period of time said. daily deal promotions. the mail. too many, and now is especially not the time to let pon because he’d heard of businesses getting over- – and while she says now her experience with the She said she was “kind of skittish” at first about She not only turns those down – she’s also So what’s the bottom line? Daily deal promo- potential sales walk away unsatisfied. whelmed by demand for the deal that they weren’t company was very positive, her opinion about trying a LivingSocial deal, but there were a few shied away from advertising and from coupons tions aren’t for every business owner. Such deals For some business owners, the current “daily prepared for – and which turned the situation into a the experience itself is so mixed she may not do it positives that outweighed that uncertainty. She for her cupcake and sweet treat shop, saying she’s also are an art, not a science. deal” phenomenon is a way to get there. And you financially unprofitable one very fast. again. did it in the spring, which she said in the shoe always felt those kinds of things dilute the value of “I could go into a long dissertation about the don’t have to look hard to find Memphis businesses “I own a service business that is just 8 months It comes down to this: The majority of people business is usually a good time for her to try new her product. pros and cons of Groupon-type sites, but I'll just offering variations on a deal of the day, whether by old,” Wamble said. “It was not in a great retail loca- who took advantage of her deal, she said, were things. Also, it involved no up-front cost and she Eryka Smith, the owner of women’s fashion give you my opinion,” said local small-business using services like Groupon or LivingSocial, or a tion and finding new customers was a challenge, existing customers. thought the deal would give her a quick cash injec- store Crazy Beautiful near the University of Mem- coach Robert Staub. “Groupon and similar sites special product offer – say, by promoting a “shoe of so after some careful research, I decided that the It’s an example of why, in one sense, the daily tion. phis, has similar views. She said she’s spent money benefit just a small percentage of the average the week” sale for a shoe store. value of promoting my business to hundreds of new deal phenomenon essentially works out to be a Ultimately, though, the experiment was not on advertising for her store that’s delivered a mini- small-business owner whose product or service Groupon, a deal-of-the-day site that hooks con- customers was worth the risk. math problem for entrepreneurs. The way such unlike one she tried on her own, a “shoe of the mal return, and like Gordon, she’s also “bugged all typically has a higher margin. sumers up with discounts at retailers both in their “As luck would have it, I relocated the busi- deals work best for business owners – and this may week”-type sale. the time” to do daily deals. “That being said, these types of sites and neighborhood and around the country, has been ness the week the Groupon was scheduled to run. not even always be possible – is to limit the number “I thought something like that might help “It’s simple math, and the math doesn’t look companies are just a marketing tool and should be connecting Memphians with deals since Febru- The folks at Groupon were great to work with; they of existing customers who can take advantage of it move along something that wasn’t selling,” Gober like it works in my favor,” Smith said. “I also don’t thought of that way. Small-business owners need ary 2010. The company, which has gone public at a modified the ad for the new location and allowed while maximizing the number of new customers said. think you should always have deals.” to do the math just like with any other promotion. multibillion-dollar valuation, has been involved in us to offer more as we were able to service more who come in the door because of it. After a while, though, a pattern started to Somewhere, Ron Johnson is nodding in agree- If the (return on investment) works, then go for it, customer deals with everything from the Memphis customers in the new location.” Also, it’s frequently hoped for among daily deal emerge – increasingly, the shoe of the week deal ment. He’s the retail industry veteran who headed and make sure and track the results from this or Grizzlies to the Pink Palace Museum, Scale’s Café Wamble said in two weeks he saw more custom- participants – similar to what sometimes happens was not getting tapped as much as possible, be- up the retail strategy for Apple Inc. and who now is any other marketing strategy. They need to under- and the University of Memphis Tigers football and ers than he’d normally get in two months. with coupon-wielding customers – that they’ll come cause customers were waiting for a particular shoe trying to enliven the retail experience at JC Penney. stand that if it's worth doing, it's worth tracking.” 20 April 7-13, 2012 www.thememphisnews.com

SPORTS TICKER: Matt Cain – the Collierville native, former Houston High standout and current San Francisco Giants star – became the highest-paid right-handed pitcher in MLB history when he inked a $127.5 million contract last week. sports

SPORTS

THE PRESS BOX DON WADE Warner’s Managerial Grizz Capable, But Must Do Climb Comes Full Circle More With Less oing into their Friday, April 6, game at Miami, the Grizzlies were 30-23 Gwith 13 games left in this lockout- shortened season. We’ve seen them win at Oklahoma City, inspiring that “Believe Memphis” sentiment from last season. And we’ve seen them lose at home to Toronto, making us wonder if they’re still capable of finishing ninth or worse in a Western Conference playoff picture with room for only eight teams. So now is a good time to play a little True or False with the “Grit & Grind” Griz- zlies. n This team has more upside than last year’s team that nearly reached the conference finals. True. They are not as dependent on playing through the paint via Zach Randolph and Marc Gasol, so they can play a more free-flowing game if need be and change offenses as the game dictates. O.J. Mayo, who lately has hurt teams with his outside shooting, is a key to keeping teams honest and not sagging into the paint. n This team has more downside than last year’s team. True. Randolph was a legit go-to-guy in the playoffs. He’s not at that level yet and may not get there this year after the knee injury, and so on nights when the outside shooting is cold the Griz- zlies can struggle mightily to score against good defensive teams. n With Gilbert Arenas on the team and Mayo playing well, the backup point guard crisis is over. False. Starter Mike Conley could easily tweak that ankle again. The sample size is too small to conclude Are- nas will contribute the rest of the way and Jeremy Pargo is wildly inconsistent. This could still bite the Grizz. Memphis Daily News File Photo: Lance Murphey n Tony Allen should have his own The Memphis Redbirds, pictured here during a 2011 game at AutoZone Park, return to the diamond this season reality show. True. Until then, follow him on with a new manager, Ron “Pop” Warner (below). Twitter @aa000G9. n Lionel Hollins should win NBA Coach New manager set to lead city’s Triple-A franchise Memphis Redbirds of the Year. True. If the Grizz make the playoffs, he should be the choice. But he DON WADE | Special to The Memphis News probably won’t be. n Rudy Gay is poised for a breakout postseason. False. Remember he missed he new Memphis Redbirds manager needs one of the fun last year with his shoulder injury so those veteran leaders, a guy who will willingly play this will be new pressure. I think he’ll have multiple positions, a tough-nosed player between a shining moment or two, but his track T the lines, and a laid-back leader outside the lines who can record also suggests a couple of 4-point discreetly take a young player aside. games with a lot of missed shots and sort More than a decade ago, back when the Redbirds of floating around the court. still played at old Tim McCarver Stadium, then-manager n The Grizz have to reach the confer- Gaylen Pitts had a guy like that. ence finals for this season to be a success. “He was one of my favorites,” said Pitts, who now False. Given the injuries, they’re playing works for the St. Louis Cardinals. “You could tell he was with house money as long as they get in. cut out for managing. He’s come full circle.” Don Wade is a former sports reporter He’s come full circle because that player and the Red-

for The Commercial Appeal. His column Photo: Courtesy of Memphis Redbirds birds’ new manager are one in the same: Ron “Pop” War- ner. Only problem is, he won’t necessarily have a player appears weekly in The Memphis News. Warner is a 43-year-old skipper who played for the Redbirds when the team was still at Tim McCarver Stadium and has who is, as Pitts said of him, “like a coach on the field.” worked in the St. Louis Cardinals organization since 1999. When the Redbirds staged an open workout for fans www.thememphisnews.com April 7-13, 2012 21

sports

one recent afternoon at AutoZone Park – threw BP, caught in the bullpen, kept his years afterward. “They’ll think they should manager he so clearly was. before starting the season in Oklahoma mouth shut. be someplace else. But if you be yourself “You don’t remember him leading the City on Thursday, April 5, Warner sat in the “He’s going to coach in the big leagues and play the guys that deserve to play, league in something,” Prescott said, “but dugout and recalled his playing career. It someday, no doubt about it,” Pitts contin- you’ll be fine.” for integrity. It’s the man I really remember was, with the benefit of hindsight, really ued. “And if you coach up there for several Pitts says Warner made his job easier the most.” about preparing him for his managing years that will get you on everybody’s radar at Triple A because “you never had any For his part, Warner is excited to be in career. Warner, now 43, was a 17th round and you might have a shot (to manage up trouble with him in the clubhouse and if Memphis but is hoping it’s a beginning draft pick. Second year in pro ball, he “got there).” somebody else got out of line, he was the this time around. stuck behind a first-rounder shortstop” Warner coached or managed at sev- kind of guy that could get them back in “I was kidding with my wife, telling and they told him he better learn to play eral spots in the organization before his line so you wouldn’t have to deal with it.” her we’re back to where I died as a player,” other positions. five-year run as manager of the Double-A Prescott doesn’t recall that much about he said. “Hopefully, it doesn’t happen as a By the time Warner got to Memphis, he Springfield (Mo.) club. In both 2008 and Warner as a player, per se, but as the future manager.” was nearing the end. And though his 1999 2010, he led the team to a franchise-record season was a good one – he hit .290 – he 76 wins. doesn’t remember the numbers he put in “I truly believe I’m a Cardinal,” he said. baseball returns to autozone park daily box scores. “I was raised in this organization and it’s “I remember myself almost being more all I know. I want to try and create a good The Memphis Redbirds opened the 2012 season on the road April 5 but of a teacher than a player,” he said. “We atmosphere for the players. This level’s will make their home debut – and begin an eight-day home stand – at had a lot of younger guys. It was some- a different animal because the major AutoZone Park on Friday, April 13. Here’s their first week of home games: thing I liked doing. I was hoping they’d leagues is the next step up. But it’s a fun give me an opportunity (to coach some- level, if you let it be.” day). I saw the writing on the wall. Seeing Warner gets high marks from outfield- DATE OPPONENT TIME the caliber of the players I was playing er Adron Chambers, who is opening the April 13 Oklahoma City 7:05 p.m. against, my teammates, I knew.” season at Memphis and had time up with So, in 2000, when it was questionable the world champion Cardinals last year. April 14 Oklahoma City 6:05 p.m. whether there was a place for Warner to “Pop, I played for him back in Double April 15 Oklahoma City 1:35 p.m. play in the organization, Pitts recom- A,” Chambers said. “Great guy. A player’s mended the Cardinals take him on as coach. But he knows the game.” April 16 Oklahoma City 7:05 p.m. a batting practice pitcher and bullpen What he has to learn, say those familiar April 17 New Orleans 7:05 p.m. catcher. Warner rightly saw this as a first with Triple A, are the games within the step toward coaching and accepted the game. April 18 New Orleans 7:05 p.m. position. “You’re gonna get some guys disap- April 19 New Orleans 11:05 a.m. “He didn’t even have a sports coat,” pointed to be there,” said Allie Prescott, Pitts recalled. “He had to go get one to get who was Redbirds general manager when April 20 New Orleans 7:05 p.m. on the plane. But they loved him up there Warner played for the team and for several

Unlocking Homeownership KEVIN MORGAN Can be Hard without a Key. EMBA 2010

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Multiple Right Small Business Spotlight Answers New HR Firm Shifts Business My spouse and I had the opportunity to visit a very nice resort on an island in the Caribbean. The resort had Focus to ‘People Capital’ many fine restaurants, pools, shops and other recreation areas. It also had a matrix of paths and sidewalks connecting the various ANDY MEEK | The Memphis News facilities. We were vacationing with friends who had visited the resort before, so the first few days we just uman resources professionals followed them no doubt groan at the stereo- around. I kept get- types of them portrayed in ting the sensation H popular culture such as on TV shows that I was going in like “The Office.” circles (or actually On that show, the character of Toby more like squares Flenderson is an HR representative and rectangles). chris cRouch played with the sleepy-eyed, lifeless SMART STUFF I also noticed personality of a wet blanket. 4 WORK that occasionally It’s the complete antithesis of the people walking attitude Meg Crosby, Howard Cleve- behind us would take a different path and end land, Coleman Johnson and Andy up ahead of us. Nix bring to the table as principals of I certainly don’t believe you have to walk PeopleCap. That’s the new HR-focused the most efficient path all the time, especially consulting firm they’ve founded with when you’re on vacation. Still, I was curious Photo: Lance Murphey the goal of elevating HR above the basic Principals of PeopleCap are Meg Crosby, from left, Howard Cleveland, Andy Nix about why our friends consistently walked tasks of hiring, discipline and compli- and Coleman Barton Johnson. in the same rectangles to get from point A to ance. point B. A clue to their thinking is in the husband helped renovate and open profitable and reduce their liability On our third day, everyone else went to venture’s name itself – PeopleCap, as in what become the Irish pub The Brass through progressive and strategic the beach, and I stayed behind to read and do people capital. Our people, the saying Door Downtown, and it was over lunch people, risk and change management. some writing. After a while, I decided to go ex- so often goes in the business world, there that the idea for PeopleCap was “What we saw was a great oppor- ploring on my own. Sure enough, I discovered are our biggest assets. Furthermore, hatched. tunity to provide that type of expertise there were many different, and sometimes the quartet brings more than 50 years’ Johnson’s background includes a to nonprofits, small- and mid-market much shorter, ways to get from one facility to experience to bear that includes senior- stint in HR at AutoZone, where, after companies and for-profit organiza- another. I found it odd that my friends hadn’t level HR leadership roles. getting hired in the early 1990s, she tions,” Nix said. “What we can do is followed these more convenient paths, but I “All of our experiences were implemented the company’s first drug help companies across the spectrum, just filed that away as an interesting facet of completely different and yet bizarrely testing program using DOT compli- whether they have some regular day- human behavior. I didn’t plan to ever say any- complementary,” Cleveland said. ance. to-day types of problems or if they’re thing about my discovery. I felt certain I would “Incredibly different areas of specialty Nix spent 14 years with FedEx, with in an excellent position and looking to be strongly rebuked for overanalyzing things and expertise, but it seemed we all had the last 11 years as a member of man- grow and want to maintain the culture while supposedly on vacation. the exact same philosophy about HR, agement in both HR and finance. that they have established and grow The next day we were all caught outside in which is that it was undervalued. And Nix helped consolidate health care deliberately. a very heavy rain. As we were trying to quickly it was being relegated to more of an and pharmacy benefit purchasing and “We can also help companies in cri- take cover, my friends headed down the road administrative thing – payroll, hiring, administration across FedEx, produc- sis as they sort through priorities. Also that would lead us in rectangles in the rain. policies and discipline. And it wasn’t ing an annual savings in excess of $100 startups, helping them build things Since I knew a much shorter, and therefore being incorporated into the decisions million for the Memphis-based trans- right.” drier, way to get where we were going, I said that either depended on or impacted portation giant. The company launched a few to the group, “Let’s go this way.” Someone the people.” More recently, Nix was the senior months ago and has a website up, at commented, “Oh, I didn’t know you could get To get an idea of their deep bench, director of benefits for The Service- www.peoplecapadvisors.com. there this way,” and they followed me and we Crosby joined a software development Master Co., responsible for all health, “Employees aren’t like a piece of all arrived at our destination much quicker startup on the West Coast in 2000 that welfare and retirement benefits there. factory equipment, where you can plug and drier. And, as expected, I was both was later acquired by Google. As an Cleveland is a former labor and it in, turn it on, and it’ll work the same HR professional responsible for the employment attorney who worked with way here as it did over there,” Crosby praised and ridiculed for my discovery. Southern California region at Google, companies on, first, the litigation side said. “People have free will. They leave. What can you do today to try out a new she participated in multiple deals over and then on the consulting side. There’s turnover. There’s changes in path, or idea, that might improve your busi- several years, leaving in 2008. In a nutshell, PeopleCap’s mission culture. We’re targeting people capital ness? If you manage others, maybe you can Back in Memphis, she and her is to help organizations become more in what we do.” ask them to always bring you at least three options for taking advantage of opportuni- ties or solving problems. Speaking of side- walks, apparently when Dwight Eisenhower was president of a Columbia university, two architects presented opposing plans for plac- ing sidewalks around a new building under Magna Bank goes construction. Supposedly, Ike instructed them to just plant grass around the buildings, beyond perceived wait a year and see where students walked “customer service. and wore down the grass – and then build the sidewalks on the worn pathways. Too bad the Caribbean resort didn’t think of that. — Robert Creech, President If you want to get better at thinking like Ike, get a copy of a book titled “Whack on the ” Side of the Head” by Roger von Oech. You will find plenty of ideas in this book for coming up Contact Magna Commercial Division for the very with multiple right answers. best in customer service for your company. Chris Crouch is CEO of DME Training and Consulting and author of several books on improving productivity. Magna Commercial Division 901.259.5642 magnabank.com www.thememphisnews.com April 7-13, 2012 23

Newsmakers Pros and Cons With Hampton Takes Reins at SRVS Intrusive Marketing

STAFF | The Memphis News Intrusive marketing gets a bad rap. It’s often thought of as overly invasive and a turn- off to customers. Done thoughtlessly and in poor taste, it certainly can be. However, savvy brands understand the power of taking your Tyler W. Hampton has been named executive director of SRVS. Prior, prospective customer off guard and breaking he served as director of operations and director of finance for the agency. through all of the advertising clutter competing for their attention. Hometown: Dyer, Ind., but raised in for SRVS? To help SRVS become A form of guerrilla marketing, intrusive Houston, Texas. even stronger and more sustainable marketing is known for both its placement in a than it is currently. Jeffrie Bruton, customer’s personal space and the startling or Education: BBA in Accounting from the prior executive director, has had unexpected nature of the University of Memphis; CPA in a tremendous impact on the sustain- its message. 1985. ability and capacity of this agency. I With intrusive hope to carry that to the next level by marketing, you’re not Family: Wife, Cindy; two sons, Daniel focusing on the people we serve and necessarily targeting (wife, Lauren,) and Benjamin (wife, their families, improving the quality of the consumer at the Jill); three stepdaughters: Courtney care through staff development, and point of purchase, but Allen, and Hallie and Ashley Henry; enhancing and expanding services because the advertis- one grandson, Noah Tyler Hampton. through the use of current technolo- ing channel and mes- gies for people with disabilities. Hampton Lori turner- sage are unexpected, Favorite quote: “Obstacles are what wilson a good intrusive cam- you see when you take your eyes off What do you consider your great- Photo: Lance Murphey guerrilla sales paign drives action the goal.” – Vince Lombardi est professional accomplishments? and marketing Dr. Fred C. Heros has been nonetheless. It would be the transformation of selected as the 2012 University Online shoe retailer Zappos is known for its What originally drew you to SRVS? SRVS Learning Center from a basic of Tennessee Health Science guerrilla marketing strategies. Travelers mind- I sensed a mission at SRVS. As an ac- adult day care to an innovative center Center College of Dentistry lessly going through the motions at airport countant and administrator you don't with activities that incorporate Mon- Outstanding Alumnus. Heros is security are surprised to find Zappos ads at always get to see the people you ulti- tessori techniques and an array of of- in private practice and volun- the bottom of the nondescript grey bins they mately touch. Here, you can see the ferings including movies, music, sen- teers his services through orga- never thought twice about. immediate effects and know you have sory stimulation, life skills building, nizations such as Dental Angels One ad reads “Place your shoes here. Buy made an impact on people’s lives. art, pottery, a training kitchen, sen- and the Church Health Center. your shoes at Zappos.com.” This ad is in the sory garden and physical recreation in consumer’s personal space – as they wind What do you want to accomplish our therapy room. Stephen Kosmalski has up carrying the ad through security – and is joined Stein World as the com- optimally presented when they are actually pany president and chief execu- thinking about their shoes. tive officer. When you’re taking your shoes off, you may notice how they are worn out or out of style. Michael Lurie has joined Shoes on the mind, coupled with airport Wi-Fi Redeemers Group LLC as sys- access and wait time, allows for a prime oppor- tem design specialist. tunity for travelers to shop Zappos.com. Feed the Children deployed an intrusive J. Anthony Bradley has marketing campaign in grocery stores across been named a 2011 Super Law- America by placing an ad in the bottom of yer by Mid-South Super Law- shopping carts. The ads featured an engaging yer’s magazine for his work in three-dimensional graphic of a needy child estate planning and probate who seems to be sitting right in your cart administration. reaching for the can of food you’re placing in- side. The message on the cart handle includes Justin N. Joy has been a call to action to donate to the organization named as a partner in the through its website. law firm Thomason, Hendrix, While Zappos and Feed the Children have a Harvey, Johnson and Mitchell handle on executing consumer-friendly intru- PLLC. Joy practices in the areas sive campaigns, there are plenty of examples of business and commercial of intrusive marketing disasters. litigation, medical malpractice Charmin took a social media campaign a defense and business law. bit too far by placing “Charmin Ambassadors” Jane Fraser, president of in Charmin-branded public bathrooms to greet the Memphis-based nonprofit and entertain visitors and blog about those Stuttering Foundation, has experiences. been honored with the Mal- Visitors were interrogated after their colm Fraser Community Ser- restroom visits with intrusive questions, the vice Award presented by the answers to which served as fodder for the University of Memphis Chapter brand’s blog. Some of the least shocking of of the National Student Speech the questions asked were: “What was the most Language Hearing Associa- enjoyable part of your bathroom experience?” tion. The award is named for Or, “How much Charmin did you use?” Or, “Can Fraser’s father, Malcolm Fraser, you tell me about your technique?” Ambassa- a Memphis businessman and dors even offered to sing a little song to enter- philanthropist who contributed tain visitors while they finished up. This clearly to the field of communicative goes beyond intrusive to invasive marketing. disorders. It’s hovering over marketing’s proverbial toilet bowl. Candy Carr has joined While intrusive marketing has its advan- Transnetyx, a Memphis-based tages, it can be a slippery slope. Your goal is to genetic diagnostics company, engage in a surprisingly positive way. as regional account specialist in Boston. 24 April 7-13, 2012 www.thememphisnews.com

Crossword Tourney Law Talk Unites Country’s Best Puzzle Solvers Keough Keeps Busy With

BROOKLYN, N.Y. – It’s crossword tourney time again, and here I am at the 35th installment of the Econ. Development Efforts world’s oldest event of its kind – the American Crossword Puzzle Tournament. Last year, I wrote | that after puzzles 1-7, “last year’s winner, Dan Feyer, Andy Meek The Memphis News was in first, with last year’s third-place finisher, Anne Erdmann, and five-time winner, Tyler Hinman, on his tail.” I hardly have to change that sentence today. iz Keough, a director and share- After seven puzzles, on March 16 and 17, Hinman holder at Martin, Tate, Morrow is leading, Feyer is second and Erdmann is third. L& Marston PC, works at the epi- Amazing how they got here, though! Consider that center of a business recruitment and retention apparatus in Shelby County of the 575 or so competitors, only 20 or so have, that has been redefining itself in a big as Eric Berlin so aptly put it in his blog, “the blazing way for the last year or so. speed and nimble brains Keough, who has worked at Mar- necessary to make it to tin Tate since 2000, is a frequent pres- the winner’s circle.” ence at meetings of the newly created The top three scores city-county Economic Development before this final round Growth Engine Board, a tax incentive starts are 12,365, 12,260 and business development board and 12,220. Arnold Reich, that’s succeeding the old Industrial in 20th place with 11,690, Development Board. The “old” IDB is is within six percentage VIC FLEMING old in the sense that its model is no points of the lead. Now I SWEAR longer the driver that it once was of consider that, somehow, economic development in the county, Dan left a blank square and had an incorrect letter even though the IDB still exists. in puzzle 3 – a mental blip that cost him 230 points The creation of the EDGE board – putting him in 12th place almost halfway through heralded a new day in local economic the tourney. Meanwhile, Anne self-reported an error development prospects. The tax she had made on puzzle 1, the easiest offered. I sat freeze no longer serves as the major on a panel of judges last night (’til after midnight) plum to court companies that also that reviewed the top contestants’ solutions on Sat- have to weigh multiple incentives urday’s six puzzles. We all thought a certain letter from other locales that don’t have all on Anne’s their eggs in one basket. As part of puzzle 1 that effort, legal representation that I Swear Crossword solution helps the companies wade through Fleming’s weekly puzzle Page 32 was an what’s available here is critical. “O.” She Keough has developed something convinced of a specialty in tax incentive work, us it was a “D” and that she should be docked 195 involving herself in economic devel- points. opment matters for about a decade That put Anne in fifth place rather than first, be- now. She also works with Martin Tate’s fore puzzle 7, a 45-minute puzzle that she finished economic development section with Keogh with 38 minutes to spare. Dan had finished it a few a team of other lawyers, and she says seconds before she did. Carefully proofreading, Ty- she’s especially passionate about the Photo: Lance Murphey ler coasted in on that puzzle one minute after Anne. negotiation and bridge building that This is my eighth trip to the ACPT. The rule, rath- go hand-in-hand with that work. er than the exception, is that the A-Division finalists “I enjoy helping people work are error-free on puzzles 1-7. This year, though, two toward a common goal,” said Keough, made costly errors early on. And, somehow, have who also has very definite ideas and blazed their ways back into contention. thoughts about the way the game of Looking at the scores, I believe at least a half economic development – keeping I do think all the leadership now realizes that dozen of the top 20 have perfect scores; they just companies here and luring new ones we’ve got to be creative in how we do things. weren’t fast enough. In fourth place, David Plotkin is – is being played right now. First, the program of tax benefits Incentives should be tailor-made to the five points behind Anne. company.” On to the final round: The crowd favorite, Anne, and incentives is always changing. repeats her third-place finish from the past two That, she said, has been a hallmark of – Liz Keough her years working in the specialty. Director, shareholder years, evoking comparisons to Al Sanders (several Martin, Tate, Morrow & Marston PC “The program expands and “ finals, no wins) and Ellen Ripstein (several finals, contracts in response to economic one win). She competently solves the puzzle, but conditions,” she noted. “I do think all never really threatens to win. the leadership now realizes that we’ve Tyler, though, races off to an early lead, then got to be creative in how we do things. of the Tennessee and American Bar said if her younger self knew she’d writes AD EXECS where the clue, “Programming Incentives should be tailor-made to associations, as well as a graduate of be spending most of her time, not in pros” calls for TV EXECS. This causes a couple of the company.” the Tennessee Bar Association Lead- court, but doing tax deals and other crossers not to work, and 60 precious seconds In addition to negotiating tax ership Law class of 2008. Keough also real estate and commercial matters tick off as he works out this glitch. Meanwhile, Dan incentive packages and the like, her is a board member of CREW (Com- – “which I love” – she’d have been (who test-solves “I Swear” puzzles before they’re work at Martin Tate runs the gamut mercial Real Estate Women). surprised. published) methodically solves this difficult cross- from real estate to general business She’s matter-of-fact in describ- It’s worked out well for Keough, word, writing down no wrong letters, and finishing law and commercial litigation. ing how she chose the law as a career though, and she has advice for young- a couple of minutes ahead of Tyler, who finishes a Keough graduated from Vander- many years ago. er attorneys. minute or so ahead of Anne. bilt University in 1992 and got her “I like to read. I like to write. I “You need your career to be Congrats to all three! Join me again next year for law degree from the University of like to argue,” she said, managing a well-suited to you and your tem- another recap. Memphis in 1995. Her community ac- chuckle at that last line. perament,” she said. “You’re going tivities include writing for “Memphis She assumed early on that, as a to spend most of your life working. Vic Fleming is a district court judge in Little Rock. Lawyer,” the magazine of the Mem- lawyer, she’d spend most of her days And we do our best work at what we phis Bar Association. She’s a member in court. Reflecting on that time, she enjoy.” www.thememphisnews.com April 7-13, 2012 25

Memphis STANDOUT Gibbs, KnoCo Bring Education to Gaming

ANDY MEEK | The Memphis News Elliot Boyette, the art direc- that have an adaptive curriculum for kids,” tor and designer for KnoCo, Gibbs said, by way of summing up the and James Youngblood, the basic idea behind KnoCo. “That way they company’s composer, game can learn, but when they play they’re also Editor’s note: This is the third in a designer and product man- having fun. six-part series on entrepreneurs in the cur- ager, to start building what “Right now, there’s lots of educational rent round of Seed Hatchery’s “cohort” boot they hope will be the first in a games out there that teach you through camp. line of educational computer what’s called digital flash cards. You solve a games. problem, and then something completely emphians of a certain age – say, They’re well into develop- random happens. It could be a horse go- late 20s and early 30s – probably ment of the initial title, which ing faster. It could be a penguin jumping Mremember some of the com- they’re tentatively calling across icebergs.” puter games they played in school. “Aerial Dogfighters” and KnoCo’s first game, though, won’t be a Things like “Oregon Trail” and, maybe GIBBS which they’ve already been simple “button-masher.” It will have a sto- when they were really young, something previewing for teachers and ryline, it will involve the gamer performing like “Where in the World is Carmen Sandi- Photo: Lance Murphey a variety of audiences to get certain math-based tasks and perhaps ego?” and selling his own. them interested in the finished product. most important, it will be adaptive and Kenn Gibbs, the CEO and head devel- From an outsider’s perspective, the To speed them on their way, they self-tweaking. It can spend more time, for oper of a game-focused startup in Mem- timing would seem to be fortuitous. Sepa- applied for and were accepted into Seed example, on areas where the gamer ap- phis called KnoCo, certainly remembers. rate from the kinds of games a teenager Hatchery, a boot camp for entrepreneurs pears to be having trouble. He remembers the “accidental learning” might play on an Xbox or a PlayStation 3 based in the EmergeMemphis building Also, KnoCo’s principals are building games like that can facilitate, and the criti- like “Halo” and “Call of Duty,” the preva- Downtown that provides startups like a notification system for parents into the cal thinking, memory and comprehension lence of smartphones has turned huge KnoCo with seed funding, mentorship and game to let them know how the child is skills, among others, they can promote. swaths of the population – from the old to valuable training. doing. Already, Gibbs and his team say He thinks there’s enough current po- the young, businessmen to young adults This article is the third in a series of they’ve spoken with a lot of teachers. tential in games like that – especially given and everyone in between – into casual profiles The Memphis News is running They’ve also talked to educational psychol- technological advancements that make gamers, be it through hit “mini game” titles to offer a snapshot of the entrepreneurs ogists to make sure the game hits the right them today a far better “edutainment” op- like “Words With Friends,” “Farmville” or behind the six ventures in the current Seed marks. Right now, the game is playable tion than they used to be – that he’s started the latest craze, “Draw Something.” Hatchery cohort. through a website, so it will be accessible a company here in the hopes of making For his project, Gibbs got together with “We’re making fun, educational games to both PC and Mac users. 26 April 7-13, 2012 www.thememphisnews.com

Plough Fndn. Nonprofit Sector Awards $1.7M To Talent Dividend ‘Soul-ed’ Out

LEANNE RICKETSON | Special to The Memphis News AISLING MAKI | The Memphis News

he Plough Foundation has awarded a $1.7 million grant to the Memphis TTalent Dividend College Attain- ment Initiative, whose purpose is to build a stronger city by increasing the number of college graduates in the Memphis metro- politan area by 1 percent over the next five years. Organizers say a 1 percent increase in college attainment, which would gener- ate about 8,000 additional college gradu- ates, would yield a $1 billion increase in personal income, giving the community a significant economic boost. Memphis Mayor A C Wharton Jr. joined representatives from Leadership Memphis, the Memphis-Shelby County Public Li- brary system and The Plough Foundation March 29 to announce the grant. The $1.7 million award will fund the creation, staff- ing and operations of a college resource center called Graduate Memphis, which will be dedicated to post-secondary educa- tion attainment among adults. The program will be funded over a three-year period, with the center housed Photo: Gary Culley at the Benjamin L. Hooks Central Library The Four Tops entertained Saturday’s gathering at The Peabody hotel’s Grand Ballroom for The MED Foundation fundraiser and expected to open in July. It will offer “A Soul Celebration.” information through a website, interactive kiosk and individual counseling, both in person and through a toll-free hotline. Gala raises money, awareness for MED Foundation “Without guidance counselors, infor- mation on scholarships, assistance with forms and deadlines, this population – n Saturday, March 31, as more ebration” because “it’s people that make medical advancements, its facilities seemingly the low-hanging fruit for raising than 800 guests entered The us who we are. We’re just the egg in the don’t stack up. With most of its build- the attainment rate – is not likely to return OPeabody hotel’s Grand Ball- frying pan; they’re the cook.” ings dating back 50 years, well beyond and finish college,” said Memphis Talent room for The MED fundraiser “A Soul “This is how much we love The their useful life and spread out over an Dividend director Fred Turverey. Celebration,” the lyrics of “Imagine” MED – we didn’t even see the Peabody’s unnecessarily large footprint, mainte- Leadership Academy president and hummed through the air. Attendees ducks!” said fellow band member Law- nance is costly and operations are less CEO David Williams called the project “a were soon treated to a video outlining rence Payton Jr. than efficient. huge win for Memphis.” the vision for “Tomorrow’s MED” and Dennis Edwards of The Temptations In the event of a trauma, during “There are only three other similar cen- setting the theme for the evening. Review, appearing for a second time at which every minute counts, even the ters in the U.S.,” Williams said. “It’s the re- Dr. Reginald Coopwood, CEO of The the gala, is a stalwart MED supporter. slightest inefficiency can mean the sult of leaders working together to shape a Regional Medical Center at Memphis, “This is the type of thing – these life difference between life and death. The vision and being determined to see it come celebrated the past two years of suc- and death cases – that you never think existing trauma center was built to serve to reality. Leadership Memphis is honored cess, quickly turning his focus toward about until it happens to someone close 2,000 patients a year, and last year The to have convened the Memphis Talent the future. Coopwood asked audience to you,” Edwards said. MED cared for more than 4,000, with Dividend supporters who have cooperated members to imagine tomorrow’s MED, Thelma Houston, a native Missis- over 50,000 emergency patients. The to bring a vision to life. … What was just with their families having local access sippian, was delighted to learn that The facility is busting at the seams. a dream will now be a dream come true, to a nationally recognized hospital of MED serves portions of Mississippi. Attendees were asked to imagine thanks to the Plough Foundation.” choice. “I’m doubly pleased to be doing it,” tomorrow’s MED: world-class facilities The Memphis area is home to an MED Foundation board members Houston said. combined with its nationally recognized estimated 200,000 adults ages 25 and older and gala co-chairs Susan Arney and The money raised Saturday night medical team, making The MED a hos- who have started a college education but Leigh Shockey praised corporate re- will benefit The MED Foundation’s pital of choice. Artist renderings were never completed their degrees. sponse to the event, citing it as “over- twofold mission – raising funds and in- shared, showing a more vibrant, ap- The Memphis Talent Dividend College whelming.” The evening began with a creasing public awareness for The MED. pealing campus with inviting entryways Attainment Initiative, led by Leadership cocktail reception followed by a seated The MED has long been known for and plenty of green space, welcoming Memphis, consists of more than 100 dinner. The MED gala has quickly its Centers of Excellence, especially the visitors and offering respite to weary individuals, companies, church groups, in- become known for the entertainment Elvis Presley Memorial Trauma Center, families coping with the stress of critical stitutions of higher learning and neighbor- portion of the evening, and this year did Firefighters Regional Burn Center and illnesses. hood associations working to increase the not disappoint. Sheldon B. Korones Newborn Center. A new inpatient critical care tower number of college graduates. Guests were serenaded by The Four “We are on our way to becoming will tout enhanced trauma and surgical The concept sprang from a compre- Tops; The Temptations Review featuring the premier health care system in the capabilities as well as state-of-the art hensive 2008 study by Chicago-based Dennis Edwards; Marilyn McCoo and region,” said Tammie Ritchey, executive operating rooms. The tower will feature nonprofit CEOs for Cities, which looked at Billy Davis Jr.; and Thelma Houston. The director of The MED Foundation and a second, much-needed heli-pad, allow- three areas of great importance to cities: Four Tops had only been back in the MED vice president of development. ing for quicker response in a mass casu- talent, poverty and the environment. U.S. for a day after a monthlong Euro- Ritchey cited one such transforma- alty or disaster. A new, modern facility The research, prepared by Carol Co- pean tour when they took the stage. tive change in its recent dedication will serve women and babies under one letta of CEOs for Cities and economist Joe “Ordinarily, we’d be too tired to do of an entire unit of the hospital for roof. Its design will offer families greater Cortright, showed how the Talent Dividend this,” said Abdul “Duke” Fakir, who was orthopedic surgeons to perform onsite access to premature babies, creating a could have a major positive impact on part of the original four. He said the elective procedures. more family-centric experience at the cities. band wanted to be a part of “A Soul Cel- While The MED is known for its beginning of every newborn’s life. www.thememphisnews.com April 7-13, 2012 27 real estate & development Muni School Central BBQ Files Permit Bill Hits Snag For Downtown Location In House BILL DRIES | The Memphis News SARAH BAKER | The Memphis News

he bill to lift the statewide ban on popular barbecue restaurant is al Civil Rights Museum since January It’s not the only activity the South creating municipal school districts expanding its local footprint to 2003, when he purchased it for $175,000 Main district has seen in recent months. Twill be back in the Tennessee House ADowntown Memphis. from the Candace Alise McHand and Newly opened businesses in the G.E. Education Committee next week after Central BBQ has filed a $150,000 Caprice Arianna McHand Trust, accord- Patterson Avenue/South Main area more last-minute developments including building permit application with the ing to the Shelby County Register of include Grawmeyer’s, Double J Smoke- an amendment. city-county Office of Construction Code Deeds. In 2006, Clayton transferred the house & Saloon and Rizzo’s Diner. The Tennessee Senate passed the Enforcement for the renovation of a property in a quitclaim deed to CBBQ Central hopes to capitalize on the legislation without the amendment this commercial kitchen to a restaurant at Properties LLC. South Main momentum and increas- week. A House amendment would mean 147 E. Butler Ave. in the South Main His- Built in 1938, the Class E warehouse ing foot traffic. The concept is different a conference committee to reconcile the toric Arts District. The permit lists The spans 13,216 square feet, according to from Double J, which opened in March. different versions late in the 2012 legisla- Cockerham Co. as the contractor. the Shelby County Assessor of Property. “I know the people and they’re more tive session. This will mark Central’s third loca- The 2011 appraisal was $179,900. like a honky tonk – they do have some The House committee meets next on tion in Memphis, behind its original “Because of the fact that we own the barbecue, but they’re more like a bar,” Tuesday, April 10, to take up the bill. location at 2249 Central Ave. and sec- warehouse, the cost is already fixed into Sapp said. “We’re going to be strictly a The lobbyist for the countywide school ond location at 4375 Summer Ave. The our budget, so it’s not increasing our barbecue restaurant and you come in board took no position Tuesday, April 3, on restaurant celebrated its 10th year in budget any for rental because we’re pay- for good barbecue, ribs, nachos, the the legislation. business Sunday, April 1. ing a note on it and it’s already figured whole works.” And House Education Committee “We hope to have a funky barbecue into our total,” Sapp said. “All we’ve got Parking is yet to be determined, but chairman Richard Montgomery of Sevier- joint like Midtown, but it’s going to be to do is build the building out to suit us Central plans to try and work out a plan ville delayed action on the bill for another in the South Main area,” said Roger and make sure we make all of the codes with the neighboring National Civil week after announcing the late amend- Sapp, co-owner of Central BBQ, along happy, etc.” Rights Museum parking lot. ment. with Craig and Elizabeth Blondis. “We’ll Sapp said the warehouse is divided “We’re going to try to be friendly Montgomery didn’t say what the have a lunch business and a night busi- into two buildings, one of which is neighbors,” Sapp said. “It definitely amendment was and no amendment had ness, and we’ll occasionally have a little about 8,000 square feet and the other would be a compliment to us if we been filed with the bill summary Tuesday music on the weekends like we do on measuring slightly more than 3,000 could, if we could help them and they evening. Central on the deck. We’ll have friendly square feet. The restaurant will take up could use us. We’re just going to have Tony Thompson, representing the to-go stuff that will go out quick if you the 8,000-square-foot space, and the re- to go with whatever is available in the school board, told Montgomery, “You’re want it and I’ll try not to have any lines maining space will be used for storage. South Main area, like other restaurants.” catching me off guard.” like we have on Central.” “It should be about the same size Central BBQ aims for an opening “My client has not officially taken a Sapp has owned the warehouse at and the same capacity that we’re in on within two months, if all goes well. The position on that legislation,” he added. the southeast corner of Butler Avenue Summer – around, say, 190 seats,” he restaurant will debut its food truck April “I was just shocked that the unified and St. Martin Street behind the Nation- said. 7 at the Memphis Farmers Market. school district didn’t have a position on this,” said Covington Democrat Jimmy Naifeh, who has been the most vocal critic of the legislation. “That’s what they were supposed to be down there working on. I Financial Services don’t know why the people that are on this unified board wouldn’t think about it. But most of all I don’t know why we continue Argent Opens Trust Office in Nashville to tell Memphis and Shelby County what they ought to be doing and let them work out their problems the way they should.” ANDY MEEK | The Memphis News With the school board taking no posi- tion, Ripley Democrat Craig Fitzhugh then proposed an amendment to make the bill apply only to Shelby County. t’s been a few years now since Louisiana-based Argent ville market is ready for that kind of approach.” But Shelby County Republican Ron Financial Group, a diversified financial services company It’s the latest move in what’s been a pattern of growth Lollar said such a change would cause Iresponsible for more than $3 billion in client assets, ar- moves by Argent almost every year since acquiring Memphis- constitutional problems for the legislation. rived in Memphis. based Investment Counsel and Trust Co. in 2009, renaming it The Senate sponsor, Republican leader Since then, Argent has solidified its ties to the city. Now, it’s Argent Trust Co. of Tennessee and adding experienced local Mark Norris of Collierville, has said the lift- grown beyond Memphis deeper into the state. professionals to the staff. ing of the statewide ban on the districts is The company has expanded to Nashville, announcing The company has made a host of other moves. In 2010, intended to block any possible attempts to this week the opening of a new office there that will house 4 Argent signed a five-year lease at The Crescent Center. challenge in court the creation of munici- employees. Three of them are new hires announced Monday, In 2011, Argent announced its acquisition of Sector pal school districts specifically in Shelby April 2. Capital Management LLC, a company founded in 1995. Sector County. The 2011 Norris-Todd law setting Two of the new additions are part of Argent subsidiary retained its full team, and the group expanded recently when the rules for local schools consolidation as Argent Trust Co. of Tennessee. Howard Safer joins Argent Trust other Argent portfolio management professionals joined well as municipal school districts applies as its CEO and as a member of its board of directors. And them. only to Shelby County. Mindy Hirt joins Argent Trust as vice president and wealth The current entity, Argent Sector Capital Management, is Still pending is an amendment Norris advisor. now responsible for managing more than $1 billion in discre- proposed last week to another bill that Safer joins James “Jamie” Jones as local Nashville board tionary assets. would make moot a Tennessee attorney members of Argent Trust Co. of Tennessee. And now Nashville, according to Argent Financial Group general’s opinion saying no referendums Frank Hosse, meanwhile, will serve as senior investment CEO Kyle McDonald, was the next logical strategic step be- on forming municipal school districts strategist with another Argent subsidiary, Argent Sector Capi- yond Memphis. could be held before Shelby County’s two tal Management. In a prepared statement about the expansion, McDon- public school systems merge. “We found a group of professionals who want to provide ald said, “We considered a variety of local opportunities and The amendment would permit referen- true, independent advice to their customers and who like our believe that we have attracted a great team led by Howard dums by the suburban municipalities later model,” said George Pappas, president and senior trust officer Safer. His reputation in this market and in our industry is this year instead of waiting until January if for Argent Trust Co. of Tennessee. “And they believe the Nash- unsurpassed.” the other legislation passes or August 2013 if it doesn’t. 28 April 7-13, 2012 www.thememphisnews.com

DESIGN New Firm Brings Fresh Perspective

STACEY WIEDOWER | Special to The Memphis News

he past few years have been among from Internet retailers and online design tion has played a key role in attracting the toughest ever for interior de- resources. To thrive in the new economy, new home-related businesses despite Tsigners, but Lynne Catron chooses design firms have had to adjust their the slowdown in the housing industry. to view the downturn as an opportunity, business models, said Valerie Woodend, “East Memphis and Southeast not a hardship. designer and Fresh Perspective co-owner. Memphis and Collierville – German- “I think the places that have closed In her firm’s case, she said, that meant town is a convenient location for all have been the ones that refused to opening the shop and its catalog of re- these surrounding areas,” Scroggs change,” said Catron, a 30-year veteran sources not only to clients of the firm’s five said. of the Memphis design industry and in-house designers, but to other designers, Fresh Perspective chose Ger- co-owner of Fresh Perspective, a new their clients and do-it-yourselfers who mantown after conducting extensive interior design shop and resource room in want access to products typically only market research, said Catron, who Germantown. available through an interior designer. worked for Virginia Rippee & Associ- Fresh Perspective, which opened in “We want the DIYers and the designers ates Interior Design for more than 25 March in the Exeter Village Shopping to come into one place in a comfortable years before Rippee decided to retire Center at Exeter Road and Poplar Avenue, environment and either look through and close the firm in 2011. offers to-the-trade furniture, fabric, wall- everything themselves or use the guided “I was still having fun,” Catron paper and accessories to the public and to assistance of one of the designers here,” said. “I wasn’t ready to retire.” other design professionals. Woodend said. “We don’t want anybody to For a time, Catron, Woodend and Illustration: Shutterstock “Our name says everything,” Catron feel intimidated when they come in here.” designer Jane Sacharczyk operated said. “We are a hybrid to the business. We The laid-back atmosphere of the shop, Furnishings opened a 12,000-square-foot Midtown Design Center of Memphis, a took a hard look at the economy, at where she said, was a big factor in the creation of showroom off Forest Hill-Irene Road. small design shop inside Market Central our customers are going with their designs, its business model. Other nearby interior design businesses on Central Avenue, but they quickly out- and adapted to meet their needs. And “In the past, design firms have felt include Jolie Maison, Post 31 Interiors and grew the space. we’re designer-friendly at the same time.” very intimidating,” Woodend said. “You Vignettes Furniture and Accessories. “There have been a lot of design firms When the burst of the housing bubble had to be accompanied by a designer, and “We have certainly been pleased that that have gone out of business, and it sort brought residential construction to a resources were practically under lock and over the last few years we have continued of left a lot of designers homeless,” Catron standstill and caused consumers to tighten key. Here, we’re here to assist. We realize to have design groups and furniture stores said. their grips on their pocketbooks, designers people love design as much as we do, and open up,” said Pat Scroggs, president of Sacharczyk, now an in-house de- already were facing increased competition we want people to know that we’re down the Germantown Chamber of Commerce. signer with Fresh Perspective, Woodend to earth in here.” “Regardless of the economy, people still and business manager Freda Lovitt also Fresh Perspective isn’t the first inte- want their homes to look the best they worked with Virginia Rippee & Associates rior design business to open or expand in can. Rather than purchasing new homes, before forming the new shop’s team. Other Germantown since the economy began its they’re investing in their current homes.” staff members include designers Victoria slide. In recent years, Millennium Home She said Germantown’s central loca- Saig and Morgan Armstrong.

LOGISTICS Lean Supply Chain Process Taking Root

bill dries | The Memphis News to see how a truck could hold more rolls companies are kind of standoffish is there of paper that always came to the same are some significant challenges,” he said, conclusion. There wasn’t a way to do that talking about quarterly performance pres- given the circumstances. sures. hen Toyota Motor Corp. began “We weren’t great at supply chain,” It requires some different ways of look- making its cars and moving the Blanchard said as he talked of changes that ing at how goods and services move for Wparts for them as well as the include a common goal and more collabo- many companies. cars to market in a different way than its ration toward that goal instead of com- Forecasts and projections that are Finance Genie rivals in the auto industry, it changed the partmentalization that some companies perhaps equal parts bottom-line goal and concept of a supply chain. continue to favor. assessment of reality give way to “real and Says … The methods were first called “lean Ernie Nichols, the associate profes- tangible signals of demand.” Those mak- production” in an MIT study and that’s sor of supply chain management at the ing the projections in sales have to work where the relatively new idea of lean sup- University of Memphis, said lean supply in a more coordinated way with those in YOU ARE ply chains has taken root. chain methods have applications outside operations. But other companies that aren’t manu- of manufacturing. The gap between the two is what Nich- APPROVED! facturers are using the concept these days “It is pretty well established on the ols refers to as “the great divide.” and it has the promise of broader changes shop floor,” said Nichols, who is director “We’ve always had six months on hand in the approach those companies take of the university’s FedEx Center for Supply and we don’t want to cut back on that. … NO CREDIT CHECK toward their basic mission. Chain Management. We might need that,” Nichols said in de- FINANCING FOR: For instance, International Paper Co.’s “It was used to contrast the traditional scribing the hesitancy from the marketing Paul Blanchard told a recent lean sup- mass production effort and it really came part of a company reacting to what other Desktop Computers ply chain discussion at the University of down to a good way of describing how parts of the company see as the way to the Laptops Computers Plasma Televisions Memphis that for the Memphis-based Toyota was doing business with their same goal. Tablets company the process means an end to the production. They were actually doing “The companies that do a good job And More previously endless resurrection of projects more and getting better results with fewer with lean – their perspective on timeframe that have the same outcome but continue resources.” tends to be a bit different,” he said. “They 98% APPROVED! simply because it’s time for a review of that But Nichols is the first to admit that are willing to take a longer-term perspec- CALL TODAY process. lean supply chain philosophy is a big ad- tive on a particular initiative instead of that Blanchard, who is IP’s supply chain justment for those outside manufacturing. quarter-to-quarter mentality that tends (901) 334 8353 and consumer packaging director, talked “You don’t see a wide embracing of to characterize how a lot of businesses do of the several incarnations of a project the topic. And one of the reasons that business here.” www.thememphisnews.com April 7-13, 2012 29

Real Estate & Development Hertz Closes on Memphis Portfolio

SARAH BAKER | The Memphis News minor markets like Memphis. “We used to have a lot of buildings in Los Angeles and as the demand for those buildings went up and prices went up ertz Investment Group LLC has tremendously, we decided to sell and buy completed its acquisition of in markets that are more secondary mar- Hfive Memphis office buildings, kets and tertiary type of markets,” Hertz marking the firm’s return to the Bluff City said. “And so we switched to places like and focus shift to secondary and tertiary Indianapolis; St. Louis; Columbus, Ohio; markets. and Cincinnati – I like these kinds of cities. The Santa Monica, Calif.-based real We’ve always been in Louisiana, but now estate investment company purchased we’re in Mississippi and we just entered Forum I, Forum II & III, Falls Building, and Richmond, Va., at the same time with this Toyota Center from Orlando, Fla.-based purchase from Parkway.” Parkway Properties Inc. as part of a $147.5 Hertz has a history in Memphis, hav- million, 15-property portfolio sale that also ing bought and rehabilitated the Claridge includes properties in Richmond, Va., and House and the William Len Apartments Jackson, Miss. Downtown. Yet Forum I, II & III; Falls The CB Richard Ellis Memphis’ Private Building and Toyota Center will be repo- Capital Group of Johnny Lamberson, sitioned under a different strategy from Frank Quinn and Terry Radford were the Photo: Lance Murphey those past restorations, Hertz said. brokers of record in the sale of the Mem- The Toyota Center next to AutoZone Park was part of a 15-property, $147.5 million port- “We bought those buildings when they phis and Jackson assets. folio that Parkway Properties Inc. recently sold to Hertz Investment Group LLC. were unstablized, stabilized them, and The five Memphis office buildings total then at that time, we sold them,” Hertz about 670,000 square feet and $52 million said. “On the other hand, the Falls Building way at the beginning of March indicated said. “But these buildings that we’re buying of Hertz’s $147.5 million total acquisition and the Toyota Center are not stabilized that Toyota Center and Garage was 87.4 in Memphis are for long-term holds.” price. Three of the five assets are stabilized, properties, but I like to buy historic type of percent occupied and Falls Building was 71 Hertz even had One Commerce Square while two are value-add properties, said properties, which both of those buildings percent occupied. under contract in 2007, but backed out of Judah Hertz, Hertz namesake, chairman are. Those are what you would call value- Recent activity in Toyota Center in- the purchase due to the tower’s amount of and CEO. add properties and we have been very suc- cludes Sullivan Branding’s 10,000-square- “dark spaces.” “The Forum I, II and III are 92 or 93 cessful in re-leasing these properties and foot lease on the sixth floor and LRK Inc.’s “We were in a real hurry at that time to percent occupied – we bought them basi- getting them to stabilized occupancies.” 22,000-square-foot consolidation on the do a 1031 exchange on a lot of properties, cally because they’re core assets,” Hertz The latest figures released from Park- fifth floor. but after analyzing what happened at One But since Extra Space Storage’s (for- Commerce, realized that it wasn’t the way merly Storage USA Inc.) sublease of the they presented it, represented it to be,” majority of Toyota doesn’t expire until Hertz said. “I think the price could have LOGISTICS 2015, Hertz is limited as to what it can do been $30 million and it ended up selling until then. for $10 (million), so I think I did the right “There’s really not much I can do for thing by backing out of that property.” three years, but we’re going to be look- Hertz also feels confident about his FedEx Buys Polish Shipper ing for tenants,” Hertz said. “We usually decision not to pull the trigger on buy- do tenant improvements and we’re very ing the Morgan Keegan Tower, due to the good at finding tenants for these types of recent buy-out of the building’s namesake BILL DRIES | The Memphis News properties.” tenant, Morgan Keegan & Co. Inc., by St. Hertz specializes in the acquisition, Petersburg, Fla.-based Raymond James marketing and management of proper- Financial. edEx Corp. has added another strategy – is in Guangzhou, China. ties throughout the country, ranging from The 337,000-square-foot Morgan Tower existing domestic ground network Just this fiscal year, the company has high-rise office buildings to luxury hotels is the only remaining asset Parkway has in Fin Europe with the announcement opened more than two dozen FedEx Ex- to multifamily properties. The Parkway Memphis. of an agreement Thursday, April 5, for the press stations across Europe and FedEx purchase brings Hertz’s portfolio to 12 mil- “I like the Morgan Keegan Tower, but Memphis-based cargo giant to acquire Trade Networks has added 22 locations lion square feet. the problem is it’s a building that’s really in Polish courier Opek Sp.z.o.o. in Europe. The acquisition of Opek Past markets of Hertz include top-tier flux now,” Hertz said. “Nobody’s going to Opek tallies an estimated 12.5 million continues the company’s philosophy in cities like Los Angeles, Miami and New really know how many square feet Mor- shipments annually with estimated an- Europe and elsewhere of buying compa- York. But in recent times, the firm has con- gan Keegan is going to be left with at that nual revenue of $70 million. nies with existing domestic routes and centrated its capital on product in more building.” The transaction is expected to close infrastructure that may in the past have in the summer following approval from competed with FedEx services. the governments involved. The transition has involved plugging FedEx founder, chairman, president those domestic routes and infrastructure Contact us for and chief executive officer Fred Smith into FedEx’s global system and platforms information on how said Opek is another “significant invest- for services outside the country. Special to advertise your ment” in European network coverage for FedEx entered the Polish market in business. FedEx. 1989 as the country and the rest of East- 901-528-5283 “We have an excellent strategy that ern Europe were emerging from the era Emphasis Issues has steadily advanced our position in of post-World War II Soviet control. the region, and we are well positioned FedEx established a flight connection APR. 14 for profitable growth as we increase the between Warsaw and Paris eight years MEMPHIS PUBLIC COMPANIES number of direct-served locations in ago. It opened branch stations at two air- What’s Europe,” he said in a written statement. ports in Poland – Warsaw and Katowice APR. 28 Two years ago, FedEx Express relocat- – the next year and in 2009 launched an LOGISTICS ed its East European hub from Frankfurt economy service for less urgent ship- Coming Up to a new hub in Cologne, Germany. ments. MAY The year before, it opened a new Eu- FedEx Express has 120 team mem- 5 EDUCATION ropean hub at Roissy-Charles de Gaulle bers in Poland. Opek has an automated Airport in Paris, which is the largest hub near Warsaw and two other hubs in FedEx hub outside the U.S. FedEx’s Asian Lodz and Katowice. It has a workforce of MAY 19 FINANCIAL SERVICES hub – the third behind Memphis and 1,200 employees not counting 1,300 driv- Paris in the company’s three-hub global ers who work under contracts with Opek. 30 April 7-13, 2012 www.thememphisnews.com

arts & culture

Theater TSC Takes ‘The Tempest’ Outdoors

JONATHAN DEVIN | The Memphis News

illiam Shakespeare bids a fond heart-wrenching.” farewell to the stage in Ten- Prospero learns that his brother and W nessee Shakespeare Co.’s next those who assisted him in the coup are production, “The Tempest.” sailing near the island and calls up a The show, running April 11-22 at storm to shipwreck them. Shelby Farms Park’s Wooden O Amphithe- He then uses magic to divide the sur- atre, is believed to be Shakespeare’s last vivors and weaves an intricate set of plots full-length play and the culmination of a to wreak his revenge. well-versed career. In the end, though, Prospero seeks “It’s often referred to as Shakespeare’s freedom in forgiveness. farewell to the stage and there’s a lot to “If we take Prospero’s text at face commend that notion,” said Dan Mc- value, especially the epilogue, then Shake- Cleary, artistic director of TSC and direc- speare is a man who is on a daily basis tor of the production. “You can see a lot getting weaker,” McCleary said. of his previous plays in this one and a lot “His craft isn’t, but his body is. He says of his previous characters, but they don’t that his days are numbered. Shakespeare end up dead or in a jealous or muted lived only another five years after he rage.” wrote this.” McCleary has produced the show The epilogue, spoken by Prospero, a number of times, but this is his first becomes Shakespeare’s final appeal for opportunity to direct it. He said he’ll use “freedom” through the applause of the what he learned in other productions to audience. pull it off. In the 12-member cast are Johnny Lee “The Tempest,” like “A Midsummer Davenport as Prospero, Caley Milliken as Night’s Dream” and other Shakespearian Ariel and Wolfe Coleman as Trinculo. comedies, takes the central characters “The Tempest” is only the second out of the halls, castles, and courts where production to be staged by TSC in the they live and tosses them into a chaotic newly renovated amphitheatre at Shelby environment like a forest where magic Farms Park, where “Macbeth” was staged and mystery can take place. in the fall. Ironically, the chaos helps them find “I like the long vistas and wide angles,” themselves in the end. McCleary said. “For me the contained McCleary said “The Tempest” is a wildness of the space is a great theatrical precursor to sci-fi and fantasy stories like virtue for playing Shakespeare.” “Star Wars,” “Harry Potter” and “The Lord And because no one dies in the play, of Rings” in that it finds an exciting and the show is especially kid-friendly. Mc- magical vehicle in which characters find Cleary said he thinks it is the best Shake- their humanity. spearian play for children to read first. It’s also similar in its array of fantasti- To that end, on Thursday nights, up cal characters including a sorcerer, a spirit to four children, ages 17 and under, will Photo: courtesy of Tennessee Shakespeare Co. and a monster. be admitted free to the performance with Tennessee Shakespeare Co.’s production of “The Tempest,” directed by Dan McCleary, In the play, Prospero, the deposed will play outdoors at Shelby Farms Park, April 11-22, with (from left) Quinton Guyton one paying adult. Duke of Milan, and his young daughter (Caliban), Wolfe Coleman (Trinculo) and Shawn Knight (Stephano). Immediately following the close of the Miranda have been living on an unchart- show, the entire production will move to ed island for 12 years while his usurping a spirit, Ariel, and Caliban, the monstrous Cleary said. “He’s the son of an Algerian Washington state and perform at Shake- brother Antonio ruled in his place. son of a witch. witch and a demigod from South Amer- speare Walla Walla, which co-produced it. While on the island, Prospero learns “Prospero calls him this ‘thing of dark- ica. He gets imprisoned in a rock, but he Tickets can be purchased online at magic and earns the reluctant servitude of ness,’ which no one understands,” Mc- has some of the most beautiful lines. It’s www.tnshakespeare.org. happenings

»Community The Greater Memphis Chamber will for the Uptown West study present the 2012 Corporate Gallery Ten Ninety One will area Tuesday, April 10, from Spelling Bee Thursday, April host an art opening and re- The Memphis Chapter of present the Mid-South Aerotropolis Conference 5:30 p.m. to 7:30 p.m. at 12, from 5:30 p.m. to 8 p.m. ception of the Memphis Cam- the International Associa- BRIDGES, 477 N. Fifth St. For at Memphis Botanic Garden, era Club’s exhibit “Put Your tion of Administrative Pro- Tuesday, April 10, from 8 a.m. to 5 p.m. at more information, visit www. 750 Cherry Road. Beer wine Best Foot Forward” Thursday, fessionals will meet Monday, » the University of Memphis University Center. uptownmemphiswest.com and food will be included. April 12, from 5:30 p.m. to April 9, at 6 p.m. at the Hilton or call Steve Auterman at Tables of 10 are $400 and 7:30 p.m. at the WKNO Digital Memphis, 939 Ridge Lake There is no registration fee but space is 521-1440. individual tickets are $35. For Media Center, 7151 Cherry Blvd. Judge Gina C. Higgins more information or tickets, Road. The exhibit will be open will speak about business limited. Contact Beverly Davis at bdavis@ Rotary Club of Memphis visit www.literacymidsouth. through April 30. For more law, its effect on business and East will meet Wednesday, org or call 327-6000. information, call 458-2521. the administrative assistant. memphischamber.com or 543-3574 to register. April 11, at noon at the Rac- Cost is $22. For reservations, quet Club of Memphis, 5111 The Buckman Arts Center contact Sharon Gardner at Sanderlin Drive. John Crowe »Arts at St. Mary’s School will sharon.gardner@asentinel. of Buckeye Technologies Inc. Theatre Memphis will pres- present the Cashore Mari- com or 752-6213. Shelby County Mayor Mark The Uptown Partnership, will speak. Cost is $17. Email ent Henrik Ibsen’s “Hedda onettes Friday, April 13, at 7 Luttrell will speak on the state U.S. Army Corps of En- Lee Hughes at lmhughes@ Gabler” through April 22 p.m. at Buckman, 60 Perkins The Memphis Rotary Club of the county. Cost is $18 per gineers, and Riverfront bellsouth.net for reservations at the theater, 630 Perkins Extended. Cost is $25 with will meet Tuesday, April 10, at person. Email Taylor Hughes Development Corporation and more information. Road Extended. For tickets, discounts available for stu- noon at the University Club of at [email protected] will hold a public meeting call 682-8323 or visit www. dents and seniors. Visit www. Memphis, 1346 Central Ave. for reservations. regarding the master planning Literacy Midsouth will theatrememphis.org. buckmanartscenter.com. www.thememphisnews.com April 7-13, 2012 31

food & wine

RESTAURANT INSIDER

Service Top Priority For MEMPHIS GRAPEVINE Fredric Koeppel Maitre d’Hotel Brainos ‘Second Label’ Double T Red FREDRIC KOEPPEL | The Memphis News Worth a Try

hilippe Brainos sits at a table ineries often launch what at Chez Philippe – yes, he jokes are called “second labels” to P about guests who say, “So this is W provide consumers with less your restaurant!” – making notes about expensive alternatives to their primary the wine list. When a reporter approach- wines. The practice originated in Bor- es for an interview, Brainos stands and deaux, where estates would bottle wines slips on his black jacket before extend- from younger vines that were deemed ing his hand in greeting. That’s the Old inappropriate for their Big Deal wines School sort of gentleman, Frenchman and sell them at a fraction of the price; and restaurant maitre d’hotel that he is; it’s also a way of keeping the cash flow service is his life. healthy. Unfortunately, the great wines of Because his parents were divorced, Bordeaux have gotten so expensive that Brainos grew up in Paris and Cannes for 2009 one of the second labels costs – “I know,” he said, “poor little boy!” $450 a bottle. He owned a restaurant in Paris with a Perhaps that’s a partner, but came to the United States in bargain in some 1969 to attend Northwestern University other universe. in Chicago, studying international mar- You’ll remem- keting. That didn’t feel like a good fit, so ber – you better! he got back into the restaurant business. Preferring restaurant settings in fine ho- – that last week tels, Brainos, 66, has worked at, among the featured wine other places, the Helmsley hotels in New was the Trefethen York, the Watergate in Washington and Dry Riesling 2010, the Siena in Chapel Hill, N.C. Photo: Lance Murphey Oak Knoll District Brainos is courtly and charming, Philippe Brainos is the new manager Maitre D'Hotel and sommelier of Chez of Napa Valley. Today we look at one of and part of his charm is his voice, deep Philippe in The Peabody hotel. the winery’s second label products, the and silky, and his accent, which reminds Double T Red Wine 2008, Napa Valley. one of “classic” Frenchmen – to Ameri- A: That’s to deliver the positive and Q: You sound pretty rigorous, part The name refers both to a style of trellis- cans, anyway – like Maurice Chevalier. the unexpected, and what I mean by butler, part football coach. Were you ing – that is, the manner in which vines He has been at Chez Philippe about that is to have the intuition to know brought in to whip things into shape? are trained on the wires – and to John five months. The restaurant’s chef de what people need or want before they A: No, I wouldn’t say that, more to and Janet Trefethen, owners of the win- cuisine, Ryan Spruhan, took over the ask. A guest should never have to ask bring things back to normal for a fine ery. Since Trefethen’s “official” cabernet kitchen late in January, replacing Jason for anything. When you see someone restaurant. sauvignon-based wine is priced at $58, Dallas. set a pen on the table, you bring a pad. I the Double T Red Wine makes sense for The Restaurant Insider spoke with teach my wait staff to learn the differ- Q: What’s something that needs to those who do not possess scads of fidu- Brainos about the latest chapter in his ence in the sound of a knife or fork or be done? ciary prowess. life. spoon falling off the table, so it can be A: I want the staff to know more Made from the classic Bordeaux red replaced before a guest has to lean down about wine. I like to control the wine, grape varieties – cabernet sauvignon, Q: You insist on the French term and pick it up. When I have a rookie but that needs to change a little so they cabernet franc, merlot, malbec and petit maitre d’hotel rather than the Ameri- here I give him my philosophy of the know more and can make recommenda- verdot – Double T Red Wine 2008 offers canized maitre d’. Why is that? dining room. I say if you had the choice tions, so we’re going to have some semi- an intense and concentrated bouquet A: Because a maitre d’ as the term is between helping your best friend dying nars and tastings. When I came wine of spiced and macerated black cur- understood in this country is a host. The of a heart attack at your feet or serving costs were too high, and that needed rants, black raspberries and plums, with maitre d’hotel specializes in wine and soup to a guest, serve the soup first. to change, first, by control of purchas- overtones of bay leaf and dried thyme, tableside cooking. You learn 15 or 18 ing and serving and then by control of tobacco and mocha, walnut shell and tableside dishes, really like a chef in the Q: Isn’t it difficult to maintain that inventory. That was a problem. graphite. The wine is full-bodied, sleek dining room. So, for Chez Philippe, I am kind of high standard in a world that’s yet dense, packed with black fruit flavors, manager, sommelier (wine steward) and increasingly casual and familiar? Q: In what way? silky, finely meshed tannins and spicy, tableside chef. A: Well, you see, I come from a conti- A: Staff taking wine home. slightly woody oak. No kissy-face little nent where not long ago there were the sipping wine, this one you should keep in Q: As the Peabody’s flagship restau- princes and the servants and nothing Q: When it’s six o’clock, and all the mind when you toss a steak or a brace of rant, Chez Philippe is a luxury establish- in the middle. A prince could become a tables are set and the lights and the pork chops on the grill. ment, opulent in décor and expensive. servant by necessity, but a servant could candles lit, and the first guests are about How would you describe its ambiance? not become a prince. What I’m saying to arrive, what’s the expectation, how do A: I tell you, Chez Philippe is like is that people know their place, even you feel? FOR YOUR VERY an old lady that has to be courted and guests. In the dining room there is what A: Ah, at that moment, I feel like an maintained beautifully every day. When I call The Big D Problem, and D means actor on a stage. There’s a story about OWN BOTTLE you walk into a good hotel or restaurant, democracy. In the dining room, there the great Sarah Bernhardt, that a young Joe’s Wines & Liquor you should cross yourself, because it’s is no democracy. There is the servant actor said to her, “I never feel stage 1681 Poplar Ave., $29 that kind of experience, I mean, when and there is the guest. It’s difficult for fright,” and she said, “You will. It comes Buster’s Wine & Liquors the food and service and everything is American servers to understand this, to with talent.” So after all these years, 191 S. Highland St., $22 up to the beauty and the grandiosity. I’m bow and say thank you. I want my serv- there’s a bit of stage fright, because ev- Great Wines & Spirits crazy about service! ers to be discreet and quiet and to retire erything must be consistent, everything 6150 Poplar Ave., $25 but also to foster a sense of happiness must work. The doors open. The guests Q: How do you define good service? and joy. arrive. The play begins once more. 32 April 7-13, 2012 Week of 3/26/12 - 4/1/12 www.thememphisnews.com The Weekly

Crossword Edited by Margie E. Burke

The Weekly Crossword by Margie E. Burke ACROSS 1 2 3 4 5 6 7 8 9 10 11 12 13

1 Get hung-up on 14 15 16 7 Paid player 10 Toy gun ammo 17 18 19

14 Multicolored 20 21 22 15 Flavor Flav's genre 23 24 25 26 27

16 Touch up against 28 29 30 31 17 Collectible metal dishes 32 33 34 35 36

19 Epidermal 37 38 39 40 41 opening 20 After-tax amount 42 43 44 45 46

21 Ballot caster 47 48 22 Mental inspiration 23 Off-course 49 50 51 52 53

26 Regard highly 54 55 56 57 58 59 28 Monkey-like 30 State-sponsored 60 61 62 63

drawing 64 65 66 32 Skillful 33 Intelligence test 67 68 69 finding 37 1992 movie, "A Copyright 2012 by The Puzzle Syndicate Few Good ___" 2 Treat for Fido 35 Busy bee 50 Lifeless 38 Roman greeting 3 Monthly bank 36 If all ___ fails... 51 Make 40 Thanksgiving mailing 39 Vegas hotel corrections to veggie 4 Nightmare street with gondolas 53 Feel sick 41 Capitol Hill fig. 5 Observe 43 In large quantity 56 Mad about 42 Inheritance 6 Wooded 44 Thought to be 58 Tackle box item reducer 7 Foolish chatter 46 Dazzle 59 Cold War initials 45 Former fillies 8 Steak order 48 Leave in a hurry 62 Feel sorry about 47 Discussion 9 "The Merry 49 Marksman's aid 63 Anger group Widow", e.g. 48 Do electrical 10 Senate setting work 11 Dwelling 49 Sleek and lithe 12 Blender button 52 Old-time 13 Locomotive Answer to Last Week's Crossword funnyman Stan power 54 Showed up 18 Took first place STUB GIRL GHOST 55 Marketing tactic 24 Tombstone LEGO AREA AORTA 57 Winter ailment letters ALLOTMENT LOGIC 60 Ready for 25 Machine gun BLYTHE TELLTALE business sound LESS SEA NET 61 Shameful 27 Hem and haw WORE TASTING 64 Pub purchase 28 Copycat's AGOG ERA TRAPS 65 Polished off request SLUG RIVER OLIO 66 Crazes 29 "The ___ of PETER OWE USER 67 Whirling current March" (2011 RETIRED NOSE 68 Silent go-ahead film) RUT DON ROOD 69 Insect's antenna 31 WeekBlack stone of 3/26/12EPHEMERA - 4/1/12 LAPTOP 33 Allot, with "out" ABIDE UNDERLINE DOWN 34 Springtime prank CONGA STUN ANTE 1 Warning sign victim TWEET HINT NEON

Sudoku Edited by Margie E. Burke  Edited by Margie E. Burke Difficulty : Medium HOWHOW TO T SOLVE:O PLAY 12n-3p Each row must contain the   numbers 1 to 9; each column must contain the numbers 1    to 9; and each set of 3 by 3 boxes must contain the numbers 1 to 9.       Answer to Last Week's Sudoku                                    Copyright 2012 by The Puzzle Syndicate  www.thememphisnews.com April 7 - 13, 2012 33 www.thememphisnews.com April 7-13, 2012 33

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“Lewie” examines 17 charter schools tumultuous times to open here in fall

DONELSON, CONTINUED FROM PAGE 16 CHARTER, CONTINUED FROM PAGE 17

things he did in a long public life. And he says white citizens should de- of an end to $70 million in city of Mem- The report also notes that between “You are free to do courageous things mand and support that same goal. phis education funding once the schools the 2010-2011 school year and the 2011- that you sincerely believe to be in the best “It might not be the city that white are merged is also not a factor for deny- 2012 school year, both systems com- interest of the whole community when leaders would develop, but it would be a ing the charter schools although it was bined reduced the number of classrooms you are not worrying about your political city that represents the community and part of the argument the school system over the two school systems by 652. future,” Donelson writes. looks at the future, planning for it and made to state officials. “Even taking a view most favorable to His verdict on local governmental lead- daring to face those challenges unafraid,” He puts the cost of state and local the Unified Board, it appears that based ership is that it falls short of the necessary Donelson concludes. Basic Education Program funding away on the data provided, the Unified Board leadership and vision. Davis says the times and personalities from the conventional MCS schools that has the ability to reduce the number of “I describe Memphis as a place with of 1968 made the council different. would travel with those students to the classrooms and reduce expenses as con- blacks in the majority and whites in the “In my opinion, there is no com- new charter schools at nearly $13.2 mil- templated by the statute, which clearly minority, but blacks act as if they are the parison. But the main difference between lion. supports a finding that the application minority and whites act as if they are the then and now is that everybody on the In the context of the MCS budget of denials were not reasonable based on a majority,” he writes. “We desperately need council then came to give something to approximately $1 billion, Lillard said substantial negative fiscal impact,” Lil- more black leaders willing to govern, to the city – came to return something,” he the financial impact of the new charter lard wrote. get in there and do things for the city, not said. “I think too high a percentage of the schools “will not impose a budgetary The countywide school board can think about complaints or past disadvan- members of the council now, came to or financial burden on (MCS) beyond appeal the determination to the Tennes- tages but about what to do now to make get something from their position. It was that associated with normal enrollment see Board of Education within five days this city a better one.” unknown waters.” fluctuations.” of the decision.

public notices

Foreclosure Notices Gibson County

NOTICE OF SUBSTITUTE TRUSTEE’S Trustee named in said Deed of Trust; corner, thence Southwardly with grant- will sell and convey only as Substitute the U.S. Bankruptcy Code and (2) to final SALE therefore, NOTICE is hereby given that ors new East line 324 feet to a stake Trustee. The sale will be held subject confirmation and audit of the status of TENNESSEE, GIBSON COUNTY DEFAULT the entire amount of said indebtedness in the center of Old Key Road, thence to any unpaid taxes, assessments, the loan with the holder of the Deed of having been made in the terms, condi- has been declared due and payable Eastwardly with Center of the said Road rights-of-way, easements, protective Trust. The notice requirements of T.C.A. tions and payments provided in certain as provided in said Deed of Trust by 80 feet to the point of beginning. Being covenants or restrictions, liens, and §35-5-117 were satisfied prior to the first Deed of Trust executed by Cristal the Holder, and the undersigned as the same property conveyed to Cristal other superior matters of record which publication of the Notice of Substitute Walk to Wesley D. Turner, as Trustee Substitute Trustee, or a duly appointed Walk from Jeffery Crittendon and wife, may affect said property; as well as any Trustee`s Sale. Substitute Trustee dated August 5, 2005 in the amount attorney or agents by virtue of the power Amanda Crittendon by Warranty Deed prior liens or encumbrances as well as reserves the right to adjourn the day of of $61,200.00, and recorded in the and authority vested by the Appointment recorded _____ in ORBV 867, Page 420 priority created by a fixture filing; and/ the sale to another day, time and place Register’s Office of Gibson County, Ten- of Substitute Trustee, will on Thursday, in the Registers Office of Gibson County, or any matter that an accurate survey of certain without further publication, upon nessee in Instrument No. 66084, Deed April 19, 2012 commencing at 12 pm Tennessee. Map 107 Group__ Parcel the premises might disclose. If the U.S. announcement at the time and place for Book 867, Page 422, (“Deed of Trust”); at the south door of the Gibson County 26.02 Property Address: 28 Mount Department of Treasury/IRS, the State the sale set forth above. MCC TN, LCC and, the beneficial interest of said Deed Courthouse, 2004 North Court Square, Orange Road Trenton, TN 38382 Map of Tennessee Department of Revenue, 3525 Piedmont Road NE, Six Piedmont of Trust having been last transferred to Trenton, TN; sell to the highest bidder for & Parcel No.: 107/26.02 PROPERTY or the State of Tennessee Department Center, Suite 700 Atlanta, GA 30305 JPMorgan Chase Bank, National Asso- cash, immediately at the close of sale, ADDRESS: 28 Mount Orange Road, of Labor and Workforce Development (404) 373-1612 www.mccurdycandler. ciation by assignment; and, JPMorgan the following property to-wit: Beginning Trenton, Tennessee 38382 CURRENT are listed as Interested Parties in the com File No. 09-25031 /CONV Ad Run Chase Bank, National Association, as at a stake in the center of the old Key OWNER(S): Cristal Walk SUBORDINATE advertisement, then the Notice of this Dates: 3/28/2012, 4/4/2012, and the current holder of said Deed of Trust Corner Road, (which lays South of the LIENHOLDERS: Long Beach Mortgage foreclosure is being given to them and 4/11/2012 THIS LAW FIRM IS ACTING (the “Holder”), has appointed as Substi- Mount Orange-Trenton Road), said stake Company OTHER INTERESTED PAR- the sale will be subject to the applicable AS A DEBT COLLECTOR AND IS AT- tute Trustee the undersigned, , any of being the Southwest corner of the Mrs. TIES: N/A All right and equity of redemp- governmental entities` right to redeem TEMPTING TO COLLECT A DEBT. ANY whom may act, by instrument filed for Hall Hay tract of land, thence North with tion, statutory or otherwise, homestead, the property, as required by 26 U.S.C § INFORMATION OBTAINED WILL BE USED record in the Register’s Office of Gibson her West line 327 feet to a stake, thence and dower are expressly waived in said 7425 and T.C.A. § 67-1-1433. The sale FOR THAT PURPOSE. County, Tennessee with all the rights, Westwardly with grantors new South line Deed of Trust, and the title is believed will be conducted subject (1) to confirma- Ad #23442: powers and privileges of the original 110 feet to a stake, grantors new interior to be good, however, the undersigned tion that the sale is not prohibited under Mar. 24, 31, Apr. 7, 2012 Fhn11223 34 April 7-13, 2012 www.thememphisnews.com

opinion

Parallels for City Military Deserves Thanks, Prayers Last week we discussed The First tunately, brave Americans lost their lives Found in Spring Tee of Memphis, which is impacting the when the bunker exploded. My brother, lives of youth by providing educational who was a commander of the unit, imme- programs that build character, instill life- diately rushed out of his armored vehicle t seems as if we were walking May International Festival that take enhancing values and promote healthy and ran through the unswept minefield between bare trees with our place in Tom Lee Park. choices through the game of golf. This and machine-gun fire to literally carry his collars up just the other day. For many it will be their first week, as my younger brother, men to safety. And now all is green and grow- notice that the land by the river on who is a Marine, heads off to For his bravery, he was ing in our corner of the world. the north end of the park is very dif- Afghanistan for another seven- awarded the Bronze Star IThat’s the way the seasons ferent because of the development of month tour, let us offer a prayer with combat distinguishing can change in Memphis. It’s also a Beale Street Landing. The flat-as-a- of support and a personal “thank device, which is one of the table park will have a hill and with it good metaphor for how the civic you” to everyone who places top military honors. As family, movements and issues that are the something of a different view. their life on the line each day to you read the briefing and backdrop for most of our lives rise But how many will take note of protect our freedoms. your heart drops, but then up suddenly and are gone just as the river’s continuing journey south Having family in the military Jeremy Park you realize those men that quickly only to return later when the no matter the changes over lifetimes and friends in the police and fire giving back were saved are fathers, sons skies again grow tentative. and seasons in the precise course it departments, I have a profound and brothers who had family On these pages we often talk takes to the sea? respect and appreciation for the sacrifices praying for their safe return. about power and direction and We now walk on land that was these brave men and women make for the Story after story detailed ambushes, movement – manmade in most once where the river ran and the protection and betterment of our cities explosions, concussions and firefights with cases. river now runs where foundations and country. I also have empathy for that rocket grenades. Scarier yet is the reality But as the world around us were once built with confidence. gut-wrenching and helpless feeling that that the value of life is different in other changes again in its own order, this Sometime in May perhaps, we can consume family members praying for parts of the world and that there truly is no seems a place to talk about a larger might even give a second look to safe moment. context. some of the pictures we took a year their safe return. That larger context is all around ago when the river returned to where The older I get, the more I realize just It is important to know how much these us and at this time of year is in it had been before most of us were how fragile life can be; and, as a father men and women appreciate our prayers; bloom everywhere. born. with small boys, I have a much different letters and emails of encouragement; and But it is important to remem- Watch our youngest citizens perspective now on the importance and small care packages, including things like ber the larger frame of reference is wordlessly taking in all that is around meaning of “family.” granola bars, Twizzlers and wet wipes. always present in our community. them, including us, as we go about One of my proudest moments was Let us never take for granted the If you doubt that, go take a look the routines of daily life. watching my brother receive a standing impact our words of encouragement and at one of the world’s great rivers that As children, our first instinct is ovation at the Boy Scouts Dinner and our prayers can have on our servicemen and is our western border. to marvel at what later becomes the LPBC Signature Breakfast in February. My servicewomen. Later this month and again next ordinary or the ignored and then brother was an Eagle Scout and has always Next time you see someone in uniform, month, many of us will gather on its to wonder why those older seem to been a humble leader, placing his men first please offer them your personal “thank banks. ignore a world bursting with such and giving them credit for success. you” and prayer. First is the resumption of splendor on an everyday basis. During his last tour in Afghanistan, his overnight riverboat journeys with The buildings are taller, sounds unit was ambushed and came under siege Jeremy Park, director of communica- Memphis as homeport of the largest sharper, colors brighter. All that is from all sides. They were in an area that tions at Lipscomb Pitts Insurance and direc- steamboat in the world. seasonal is new with no idea that it had not been swept for Improvised Ex- tor of the Lipscomb Pitts Breakfast Club, That is followed by the three will fade and then return again many plosive Devices (IEDs), with a bunker that can be reached at jeremyp@lpinsurance. weekend events of the Memphis in times over. ended up being booby-trapped. Unfor- com.

Dead Reckoning with Ghosts of Our Past

GHOST OF A RIVER. we now see against the river’s west heading home after somehow surviv- Jimmy Ogle is a Memphis history bank was the main channel, sweep- ing the infamy of Andersonville only savant. He knows things about people ing six-plus miles west and then north, to die in hot, bright flames or beneath and places around here that even those placing Mound City and Marion on the cold, dark water. Where their hope sank, people didn’t know in the first place. Mississippi. where there was once a great river, a Going somewhere with Jimmy is a Before there was the Titanic, there great tragedy and a singular marker in MEMPHASIS trip. dan conaway was the Sultana. the nation’s history and ours, that place The other day, Jimmy navigated The Titanic carried 2,229 when should be properly marked and always and I handled my car’s tiller across a spectacularly tragic war, her fiery she hit that iceberg. The Sultana had a remembered. a 30-mile-wide lake – on dry land. I gunwales disappearing – 40 feet below capacity of only 376, but carried 2,300 Folks in Marion and around the plowed upstream in the main channel a farmer’s field. I steered to the landing when her boiler exploded, igniting the country – Jimmy introduced me to a of the Mississippi – in a plowed field. at Marion, a bustling Mississippi port dawn off Marion, visible from Memphis few – are determined to do just that. In the surreal light of fire on water, I – and parked my car in front of a still eight miles south. They know if you travel the road that wove my way through hundreds already Southern swamp. The Titanic lost 1,517, capturing the once was a river and stop and listen, dead and heard the desperate screams It was a late afternoon in March, but attention of the world then and even you can hear bits and pieces of 2,300 of hundreds still alive – as I passed Jimmy and I were spending quality time now. The Sultana lost at least 1,700, the stories washed away by a forgotten the water features and faux Georgian with the ghosts of an early morning in greatest maritime disaster in American current. facades of a brand-new subdivision. April of 1865. history, and she couldn’t even capture a I’m a Memphian, and Jimmy and I In the dusty reality of today’s all-but- Before the levees, the river was 30 regional headline. Her news was lost in see ghosts. forgotten Mound City, I remembered miles wide this time of year, perhaps the wave of mourning for Abraham Lin- Dan Conaway is a lifelong Mem- that day’s Mound City and its citizens but ankle deep in places but all wet. coln, awash in the gunshots that killed phian, longtime adman and aspiring throwing together rafts to save all the Then, the channel north of the Desoto his assassin the day before. local character in a city known for them. souls they could. I saw her go down, Bridge was the Tennessee Chute, She carried the weak and wasted Reach him at dan@wakesomebodyup. a spectacular tragedy at the end of choked with sandbars. Then, the chute human detritus of war, Union prisoners com. www.thememphisnews.com April 7-13, 2012 35

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