Newfoundland & Labrador
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RONALD MCDONALD HOUSE CHARITIES® Newfoundland & Labrador 2016 ANNUAL REPORT Keeping families close TABLE OF CONTENTS VISION • MISSION • VALUES 4 Message from Board Chair & Executive Director 5 Board of Directors/Committees 6 FAMILY SUPPORT PROGRAMS 7 OUR IMPACT 2016 8 PULLING TOGETHER FOR FAMILIES 9 The Dedicated Volunteers 10 Strength In Numbers Volunteer Gathering 11 Helping Hand Awards 12 Community Events 13 Adopt-a-Room Program 14 McDonald’s: Our Founding and Forever Partner 16 Miss Achievement/Andy Dunn Memorial Race Day 17 OUR SIGNATURE EVENTS 18 Spare Some Love Bowling Event 19 Red Shoe Crew – Walk for Families 20 “FORE” the Families Golf Classic 22 Sock It For Sick Kids & Their Families 23 Lights of Love Tree Campaign 24 DONOR RECOGNITION 26 Fourth Birthday Celebration 28 MESSAGE FROM TREASURER 29 Financial Report 30 VISION Positively impact the health and lives of sick children, their families and their communities. MISSION Ronald McDonald House Newfoundland and Labrador is to provide sick children and their families with a comfortable home, where they can stay together in an atmosphere of caring, compassion and support. VALUES Caring • Inclusion • Inspiration • Quality • Teamwork • Trust and Integrity MEET ISLA AND HER FAMILY FROM DEER LAKE In the months leading up to December 2015, Mike and Sarah Short noticed that their 18 month old daughter Isla wasn’t feeling very well. Her stomach had become enlarged and swollen. They left their home in Deer Lake, with just a small bag of personal items, to travel I had heard about Ronald McDonald House to St. John’s for more bloodwork and but I didn’t really know how important it was testing. They patiently waited for good to families. We often put our loose change news to ease their worried minds, but in coin boxes, not knowing that one day ours on December 2, Isla was diagnosed would be one of the many families needing with Neuroblastoma, a rare type of this home-away-from-home. childhood cancer. – Sara Short, Isla’s mother The Short family was now faced with a challenging road ahead, filled with hospital While Isla’s journey is far from over, with stays, treatments and chemotherapy. treatments expected to continue into 2017, They weren’t prepared for this. They Sarah and Michael have found strength at worried about numerous things, even Ronald McDonald House. the simple things, like where they would stay. That’s when a social worker told I don’t know what our family would have them news they will never forget, there done if Ronald McDonald House wasn’t was a room available for them at Ronald there. Thank you, for keeping us close to McDonald House. Isla when she needs us the most. – Michael Short, Isla’s father 4 MESSAGE FROM BOARD CHAIR & EXECUTIVE DIRECTOR s we look back on 2016, we are humbled by execution of a comprehensive development and the tremendous support we have received communications plan, the implementation of a Human A from donors, individuals, businesses, service Resources committee, and the establishment of a groups, McDonald’s and our large volunteer network three year strategic plan setting a road map for the throughout Newfoundland and Labrador. This support future. has enabled us to provide unwavering comfort and RMHC Global established the RMHC Grants of care to families. Excellence to provide funding to a number of chapters Every day, the courage and strength of the children that advance the mission and move us toward and families that stay at Ronald McDonald House our collective goals. The program aligns financial reinforce the importance of our mission. Our families resources with those activities that have the greatest travel great distances to get the medical attention they impact and extends their efforts to strengthen the need for their children. In 2016, there were 439 family quality and sustainability of local Chapters and their visits to Our House, representing an increase of 14% programs. Ronald McDonald House Newfoundland from 2015. While we would like to accommodate all of and Labrador was delighted to have been recognized the families who need us, during this past year, another for its leadership in the RMHC world when we were 347 families were sent to nearby hotels, because we awarded one of the 2016 RMHC Grants of Excellence were full. This has prompted us to take a closer look and a $15,600 grant. at our wait list. Since the inception of Ronald McDonald House, Ronald McDonald House provides more than just a parents have shared with us, in their own words, how comfortable bed to sleep in. We continue to be thrilled the Ronald McDonald House has impacted their lives. at the expanding support from the community for our Now, published research underscores the role the Home for Dinner and Just Like Nan’s food preparation Charity plays in keeping families together during times programs. The nutritious meals and snacks lovingly of medical crises. A global team of researchers drawn prepared by these individuals and groups enable from leading universities have collaborated with RMHC our families to enjoy time together after a long and to evaluate the impact of the Ronald McDonald House emotional day at the hospital. This is a wonderful gift program. The results are exactly what was expected. to our families, for which we and they are exceedingly The Ronald McDonald House program affords families thankful. One only has to read the overwhelmingly opportunities to interact more meaningfully with their positive comments, repeatedly expressed by our child’s care team. families to see the impact that these programs has on With all we’ve accomplished, it’s hard to imagine their physical and emotional health. what’s next; finding ways to meet the growing need Our Board of Directors have, once again, demonstrated for our programs and services, implementing best their dedication to our mission. Each of our directors practice with governance policies, regional volunteer has worked diligently and, with volunteers on one development, and researching new programs that of several committees, have helped implement a focus on supporting sick children and their families. wide variety of policies and programs, including the With your ongoing support, we will continue to play a implementation of energy efficient upgrades, the major role in the lives of sick children and their families. GERRY BERESFORD ANNETTE GODSELL Chair, Board of Directors Executive Director Ronald McDonald House Ronald McDonald House Newfoundland and Labrador Newfoundland and Labrador 5 GOVERNANCE COMMITTEE Blair Rogers (Chair) Gerry Beresford Theresa Rahal • Review of the RMHC Governance Guide • Completed a Skill Matrix of Board Composition • Annual update of Conflict of Interest Policy to Board Members and to committee members • 3 Year Strategic Plan approved in December 2016 • Implemented a new Human Resources Committee DEVELOPMENT & COMMUNICATIONS COMMITTEE Rod Legge (Chair) Dawn Dalley Neil Sullivan Missing from photo: Neil Sullivan Paul Rogers Stephen Noseworthy Annette Godsell (Executive Director) BOARD OF DIRECTORS Christine Morgan (Manager, Development GERRY BERESFORD & Communications) Chair of Board Highlights: THERESA RAHAL • Successful execution of the 2016 Integrated Vice-Chair Development & Communications Plan • Development of 2017 Development BLAIR ROGERS & Communications Plan Director, Chair of Governance Committee BILL BUDGELL FINANCE COMMITTEE Director, Treasurer and Chair of Finance Committee Bill Budgell (Chair) DR. LYNETTE BOWES Gerry Beresford Director, Chair of Operating Committee Annette Godsell (Executive Director) ROD LEGGE Christine Morgan (Manager, Development Director, Chair of Development & Communications) & Communications Committee • Establishment of capital projects reserve RICK TILLER • Establishment of a long-term operational reserve plan Director, Chair of Facilities Committee • Develop annual expense budget PAUL ROGERS • Review and approve annual fundraising goals Director • Prepare and disburse financial reports throughout NEIL SULLIVAN the year Director • Work closely with appointed auditors DAWN DALLEY Director FACILITIES COMMITTEE Rick Tiller (Chair) STERLING PEYTON Jesse McCaw Director Shawn Williams COMMITTEES John Poole Dana Penney OPERATIONS COMMITTEE Annette Godsell (Executive Director) Dr. Lynette Bowes (Chair) Bonnie Birmingham (House Manager) Rod Legge • Annual Preventative Maintenance review Theresa Rahal • Proactively monitoring efficiency of HVAC system Annette Godsell (Executive Director) • Ongoing monitoring and implementation of energy Bonnie Birmingham (House Manager) efficient upgrades • Ongoing Operations/Program Review • Ventilation upgrades to laundry and electrical rooms • Operational Policy Review and update • Study of Parking Lot continued into 2016 6 • Study of additional storage space initiated FAMILY SUPPORT PROGRAMS HOME FOR DINNER PROGRAM With the help of individuals, corporate and community groups, we offer families the ability to return from a long stressful day at the hospital to a home-cooked meal 4-5 times per week. JUST LIKE NAN’S BAKED GOODS PROGRAM Nothing feels like home more than the smell of fresh baked goods. Individuals, corporate and community groups ensure Our House is always stocked with special treats fresh from the oven, just like at Nan’s house. COMFORT QUILT PROGRAM Each child who visits Our House has an opportunity to choose one quilt from a collection of beautiful handmade quilts that they can keep and take home. These quilts have been generously provided by individuals and/or groups. KEEPING FAMILIES