Las Vegas March 24 - 27, 2019
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LAS VEGAS MARCH 24 - 27, 2019 THE PREMIER EVENT FOR MULTI-UNIT FRANCHISEES New for 2019: The Finance & Real Estate Pavilion CHRIS WALLACE JON TAFFER JOHN VOLENTHAN Award-Winning Veteran Journalist Entrepreneur, Bestselling World Record-Holding British Cave & Host of FOX News Sunday Author & Host of Paramount Diver Who Played A Key Role in the 2018 Network’s Bar Rescue Tham Luang Thailand Cave Rescue Register by January 4, 2019 for the Best Rate! Chairman’s Welcome Greetings fellow franchisees, franchisors, and suppliers! The momentum is building, the time is getting closer, and the program is staged for the best franchisee conference to get even better! I hope you will join us at the next annual Multi-Unit Franchising Conference, March 24–27, 2019 at Caesars Palace in Las Vegas! As the founder of a multi-unit, multi-concept company, my availability is tight, but I have always made time to attend this great event. After 40 years in the business, I am still learning! In addition to the informative content of the conference and meeting many successful multi-unit operators, the Multi-Unit Franchising Conference remains a must-attend event each year. Over the 15 years I have attended, I’ve always learned new and innovative things—legal issues, recruiting techniques, the latest software, hot new franchise concepts, the latest in consumer trends, and entertaining and educational speakers. Maybe most of all, it’s seeing old friends and mak- ing new ones in the business, while exchanging ideas and solutions to the common issues we all face. I am proud to serve as a Conference Advisory Board member for most of those years and seeing the conference grow year after year. I am excited to serve as the Chair of our 2019 conference and follow in the footsteps of some great former chairs who have served before me. Look forward to seeing you there! Greg S. Cutchall President, CEO Cutchall Management Co. 2 Register Now! www.multiunitfranchisingconference.com - or call - 1.800.289.4232 ext. 202 Keynote Speakers Chris Wallace breaks down the top news issues of the day, providing audiences with takeaways that prepare them for impending changes in the landscape. As host of Fox News Sunday and author of the best-selling book Character: Profiles in Presidential Courage, he has established himself as an incisive, thoughtful interviewer and authority on presidential history and election politics. Over his decades-long career, he has reported for ABC News as a senior correspondent and as an anchor on NBC’s Meet the Press. He has won every major broadcast news award including 3 Emmys, the Peabody Award, and the duPont-Columbia Silver Baton award. In 2016, he earned praise from both sides of the aisle for moderating the final presidential debate between Hillary Clinton and Donald Trump. With substance, Chris Wallace fairness, and gravitas, he delivers seasoned insights on current events and political affairs, Award-Winning Veteran Journalist the evolving role of the media, the influence of technology on the presidency, and what the & Host of FOX News Sunday U.S. can expect under the current administration. Jon Taffer is a highly respected entertainer, entrepreneur, and consultant with more than 35 years in the entertainment, hospitality, and nightlife business. Leveraging extensive global experience with powerhouse brands, he offers guidance on transformation, training programs, and his trademarked “reaction management” strategy. Areas of expertise include product and brand recognition, merchandising promotions, customer acquisition, product marketing, go-to-market strategy, TV, and public speaking. He hosts and is executive producer of Bar Rescue, a non-scripted reality TV show that premiered in 2011 and spotlights Jon as he saves failing bars from looming closure. He is the author of Raise the Bar: An Action-Based Method for Maximum Customer Reactions, and runs Taffer Virtual Jon Taffer Teaching, his digital teaching platform, and Taffer Dynamics, his business consulting firm. Entrepreneur, Bestselling He has consulted for well-known brands including the NFL Network, Ritz-Carlton, Hyatt, Author & Host of Paramount Marriott, Holiday Inn, Sheraton, InterContinental, TGI Fridays, Buffalo Wild Wings, Famous Network’s Bar Rescue Dave’s, Wolfgang Puck Express, and Anheuser-Busch. He has been featured in Forbes, Entrepreneur, Rolling Stone, and the New York Times. John Volanthen is a British caver and cave diver who has been at the forefront of cave exploration since combining caving and diving. He has been involved in exploring and mapping caves throughout the world, often with dive partner Richard (Rick) Stanton. During the 2018 Tham Luang incident in Thailand, they successfully located the missing children and participated in their extraction and rescue, leading the team 2.5 miles through a flooded cave buried deep inside a mountain. In 2004, he and Stanton set a world record for the greatest depth achieved in a British cave. In 2010, he, Stanton, Jason Mallinson, and René Houben set a world record for longest cave penetration dive. He has been involved in a number of search, rescue, and recovery incidents including the recovery of Paul Esser, the Gleision John Volenthan Colliery flooding, and the search for Eric Establie in France, for which John was awarded World Record-Holding British the Royal Humane Society Bronze medal. Cave Diver Who Played A Key Role In The 2018 Tham Luang Thailand Cave Rescue ©2019 Franchise Update Media. All rights reserved. 3 Why Attend Networking – Make Lasting Connections franchisees of all sizes. Hear perspectives that could help strategize and streamline your business goals. The 2019 With nearly 2,000 expected attendees and countless net- agenda has expanded with the addition of several new tracks working opportunities, you can look forward to meeting sea- and breakout sessions. Learn how to disrupt your industry soned multi-unit operators and panelists throughout the con- with the new Innovation track on Day 2. Gain insights, share ference. Whether you’re a first-timer or a veteran attendee, strategies and take notes because you’re not going to want you’ll be among your peers from every industry, background to miss these sessions! and size of organization. For our franchisee attendees, the MUFC provides numerous networking events designed for multi-unit franchisees to meet and mingle in a relaxed and Discover – New Brands for Your Portfolio comfortable environment. Go ahead and make those per- in the Exhibit Hall sonal interactions count! Share stories, struggles, successes Are you interested in finding a new and exciting brand? TH and more at the 19 MUFC. The 2019 MUFC is designed to assist you in your search! Explore the Exhibit Hall where you’ll find it easy to locate Agenda – Eye-Opening Content a new brand, product or service provider to support your Looking for actionable takeaways to grow your business? growing enterprise. Let MUFC do the work for you. All you This year’s conference promises to be jam-packed with rel- have to do is get out there! evant content designed to help you meet your goals and create successful growth. Get inspired by the stories of our 2019 speaker roster, consisting of successful multi-unit 4 Register Now! www.multiunitfranchisingconference.com - or call - 1.800.289.4232 ext. 202 Franchisee-Only Events FIRST-TIMER MEET & GREET Sunday, March 24TH, 6:00pm‑7:00pm Carmine’s Restaurant – Located in Caesars Forum Shops Kick off your conference experience with an exclusive event for first time attendees. Join the MUFC Advisory Board for great conversations, refreshments and helpful hints to maximize your conference experience at Carmine’s Restaurant in the Forum Shops. FRANCHISEE OPENING SOCIAL Sunday, March 24TH, 7:00pm-9:00pm Carmines Restaurant – Located in Caesars Forum Shops Join your franchisee peers for the opening networking function at Carmine’s Restaurant. Meet your fellow franchisees and catch up with old friends with appetizers and drinks in this relaxed environment. This exclusive franchisee-only social event is the perfect way to jumpstart your overall conference experience. FRANCHISEE-ONLY LUNCHEON Monday, March 25TH, 12:00pm‑1:30pm Augustus I & II Enjoy lunch and great conversations with your fellow peers from throughout the franchise industry during our exclusive franchisee-only luncheon. You will be able to network and share ideas with other multi-unit franchisees during this special time. Open seating available. The event has a lot to offer for any size organization. The event also offers a lot to those who want to grow either in amount of locations or “quality of operations. Andy Cabral, Franchisee, Dunkin Donuts, Baskin Robins, Pollo Campero ©2019 Franchise Update Media. All rights reserved. 5 2019 MVP Award Categories • Mega-Growth • Leadership Award • Influencer Award Husband & Wife Team • Influencer Award for Former Pro-Athlete Innovation Award • Veteran Entrepreneurship Award • Community Involvement Multi-Unit Franchisee Magazine is proud to once again honor franchisee Leadership Award excellence with our annual Most Valuable Performer (MVP) Awards. We are looking for the best and the brightest franchisees – the power operators, the • Spirit of Franchising Award innovators, and the creative thinkers who demonstrate outstanding performance • Single Brand Leadership Award in growing both their organization and their brands. • Multi-Brand Leadership Award NOMINATIONS ARE DUE JANUARY 26, 2019. To qualify, multi-unit franchisees must have at least 5 operating units and