Citizen's Charter

CITY GOVERNMENT OF MEYCAUAYAN

CITIZEN’S CHARTER 2019 (1st Edition)

CITY GOVERNMENT OF MEYCAUAYAN

CITIZEN’S CHARTER 2019 (1st Edition)

I. Mandate: The City Government of Meycauayan shall ensure and support, among other things, the preservation and enrichment of culture, promote health and safety, enhance the right of the people to a balanced ecology, encourage and support the development of appropriate and self-reliant scientific and technological capabilities, improve public morals, enhance economic prosperity and social justice, promote full employment among their residents, maintain peace and order, and preserve the comfort and convenience of their inhabitants.

II. Vision: Meycauayan, a highly-urbanized green city and the Jewellery Center of the Philippines, is the benchmark of exemplary governance with inclusive social services where citizens are responsible, communities are safe and resilient and the economy is prosperous.

III. Mission:

M - Modernized Jewellery and Leather industry E - Employment opportunities Y - Yardstick for exemplary governance C - Center of Quality Education A - Attractive business opportunities U - Urban re-development for flood-resilient city A - Adaptive and resilient environment Y - YES to effective solid waste management A - Action-oriented leadership against crime and disorder N - Nurturing inclusive growth

IV. Service Pledge: We, the officials and employees of the City Government of Meycauayan, under the leadership of the Honorable City Mayor Linabelle Ruth R. Villarica, do hereby commit ourselves to effectively serve our clients with absolute courtesy and efficiency towards clienteles’ satisfaction.

LIST OF SERVICES

PAGE OFFICE NUMBER

OFFICE OF THE CITY MAYOR

1. Special Permit in the conduct of activities, Certifications 10 2. Financial Assistance 12 3. Officiating of Marriage 14 4. Signing of Ordinance 15 5. Appointment with the Mayor 16

OFFICE OF THE CITY ASSESSOR

1. Issuance of Tax Declaration of Simple Transfer of Ownership 18 (Sale/Donation/Estate) 2. Issuance of Tax Declaration of Simple Partition/Subdivision. 20 3. Issuance of Tax Declaration of Simple Partition/Subdivision with Sale. 23 4. Issuance of Certified True Copy of Tax Declaration 26 5. Issuance of Certifications (With or Without Improvement) 28 6. Issuance of Certifications (No Property/Property Landholding/Actual 30 Location-Meralco Application) 7. Issuance of Tax Declaration (New Assessment/Re-Assessment/ 32 Re-Classification) 8. Issuance of Tax Declaration (Correction) 36 9. Issuance of Certified Photocopy of Old Tax Declaration for Court 38 Purposes/Titling of Property 10. Issuance of Notice of Cancellation (Building/Machinery) 40 11. Issuance of Notice of Assessment 41

BUSINESS PERMIT AND LICENSING OFFICE

1. Issuance of Business Permit (New) 44 2. Issuance of Business Permit (Renewal) 46 3. Motorized Tricycle Operator’s Permit (MTOP) 47 4. Order of Dropping 49 5. Supervision Permit for Tricycle 50 6. Mayor’s Clearance Certificate / Certification 52 7. Special Permit (Signage/Banner/Parade/Special Events) 53 8. Special Permit (Gaffer/Peddler) 54

OFFICE OF THE CITY ENGINEER

1. Building Permit (with Sanitary/Plumbing & Electrical Permit) 57 2. Electrical Permit 59 3. Certificate of Final Electrical Inspection 61 4. Certificate of Occupancy Permit 62 5. Excavation Permit 64 6. Fencing Permit 65 7. Mechanical Permit 67 8. Annual Mechanical Permit 68 9. Annual Building Permit 69 10. Demolition Permit 70 11. Development Permit 72 12. Certificate of Change of Use 74 13. Annual Electrical Permit 75 14. Excavation and Ground Preparation 76 15. Electronics Permit 78 16. Sign Permit / Billboard 79

OFFICE OF THE CITY URBAN PLANNING AND DEVELOPMENT OFFICER

1. Issuance of Locational Clearance/Certificate of Zoning Compliance Building 82 2. Issuance of Locational Clearance/Certificate of Zoning Compliance Business 84 3. Request for Data (Socio-Economic Profile/Statistical Data/Maps/Others) 86 4. Certificate/Endorsement of Barangay Annual Investment Program (AIP) 87 5. Preliminary Approval and Locational Clearance (PALC) 88 6. Site Zoning Classification Certificate 89

OFFICE OF THE CITY TREASURER 1. Real Property Tax (RPT) 92 2. Business Tax and Regulatory Fees (New Applicant) 93 3. Business Tax and Regulatory Fees (Renewal) 95 4. Community Tax Certificate (Cedula) 97 5. Professional Tax Receipt (PTR) 99 6. Tax Clearance 100 7. Transfer Tax on Real Property 101 8. Fees and Charges 102 9. Traffic Violation 103 10. Certification for Business 104 11. Business Tax and Regulatory Fees (New Applicant) 105 12. Business Tax and Regulatory Fees (Renewal) 106 13. Certified True Copy of Receipts 108 5

OFFICE OF THE CITY CIVIL REGISTRAR

1. Timely Registration of Birth 111 2. Timely Registration of Marriage 112 3. Timely Registration of Death Certificate 113 4. Late Registration of Birth (For 0-6 years old with Unmarried Parents) 115 5. Late Registration of Birth (For 7 years old-up with Unmarried Parents) 117 6. Late Registration of Birth (With Married Parents) 119 7. Late Registration of Marriage 121 8. Late Registration of Death Certificate 122 9. Issuance of Certified True Copy/Photocopy of Birth/Marriage/Death 124 Certificate 10. Registration of Legitimation/Acknowledgement of Paternity 125 11. Out of Town Registration of Birth Certificate 127 12. Issuance of Marriage License 129 13. Issuance of Marriage Affidavit (Article 34) 131 14. Correction of Clerical Error 132 15. Correction: Change of First Name, Change of Month and Day of Birth, 134 Change of Gender 16. Supplemental Report 137 17. Indorsement of Civil Registry Documents 138

OFFICE OF THE CITY HEALTH OFFICER

1. Issuance of Health Certificate/ID 142 2. Issuance of Sanitary Permit (Business Establishment) 143 3. Issuance of Exhumation Permit 144 4. Issuance of Transfer Permit (Dead Person) 145 5. Issuance of Pre-Marriage Counselling Certificate (PMC) 146 6. Medical Services 147 7. Dental Services 148

OFFICE OF THE CITY SOCIAL WELFARE AND DEVELOPMENT OFFICER

1. Issuance of Social Case Study Report - Medical Assistance 150 2. Issuance of Social Case Study Report - Burial Assistance 151 3. Issuance of Social Case Study Report - Emergency Shelter Assistance 152 4. Issuance of Certificate of Indigency for Public Attorney’s Office 153 5. Issuance of Assessment Report for Travel Clearance 154 6. Issuance of Senior Citizen ID 156 7. Issuance of Solo Parent ID 157 8. Issuance of Person With Disability (PWD) ID 158 6

OFFICE OF THE CITY ENVIRONMENT AND NATURAL RESOURCES OFFICER

1. Certificate of Garbage Collection 161 2. Cutting / Trimming of Trees 162 3. Fogging / Grass Cutting 163 4. Dredging 164 5. Clean-Up Operation 165

OFFICE OF THE CITY POPULATION OFFICER

1. Issuance Urban Poor Affair Office (UPAO) Certification 167 2. Issuance of Pre-Marriage Orientation and Counseling (PMOC) Certification 169 3. Request For Data (Demographic Surveillance Data / Total Population / Total 170 Household / Child Profile / ISF Data / Others) 4. Conduct of Responsible Parenthood Movement (RPM) Seminar 171 5. Conduct of Kalalakihang Tapat sa Responsibilidad at Obligasyon sa Pamilya 172 at Asawa (KATROPA) Seminar 6. CROSSROAD – Adolescent Health and Youth Development Seminar 174 7. Conduct of Operation Timbang (OPT) 176 8. Supplementary and Complementary Feeding Program 177

OFFICE OF THE CITY ECONOMIC ENTERPRISE MANAGEMENT OFFICER

1. Availment of Convention Center 179 2. Collection of Transport Terminal Fees 180 3. Availment of Burial Niche and Crypt 181 4. Availment of Cremation Services 182

OFFICE OF THE CITY COOPERATIVE OFFICER

1. Assistance to Electronic submission of Cooperative Annual Performance 185 Report 2. Issuance of Certification for securing Business Permit 186 3. Provision of Technical Assistance thru Trainings, Seminar and Workshop 187 4. Management of Pasalubong Center 188

OFFICE OF THE CITY PUBLIC EMPLOYMENT SERVICE OFFICE MANAGER

1. Issuance of Job Referral 190 2. Business Accreditation (Conduct Local & Special Recruitment Activity) 191 7

OFFICE OF THE CITY DISASTER AND RISK REDUCTION MANAGEMENT OFFICER

1. Emergency Response 194 2. Medical Transfer Conduction 195 3. Request for Training 196

OFFICE OF THE CITY VETERINARIAN

1. Application for New/Renewal of Butcher and Meat Handler’s License 198 2. Anti-Rabies Vaccination for Walk-In Dog/Cat Owners 199 3. Redemption of Impounded Pet/Animal 200 4. Issuance of Veterinary Health Certificate 201

OFFICE OF THE CITY AGRICULTURIST

1. Distribution of Vegetable Seeds and Fertilizer 203 2. Seminar and Training for Urban Gardening and Other Topics Related to 204 Agri–Aqua Production 3. Issuance of Certificate of Land Reclassification 205

OFFICE OF THE CITY MAYOR EXTERNAL SERVICES

1. Special Permit in the conduct of activities, Certifications The Special Permit is issued to individuals who want to hold motorcades, parades, set- up of booth within the City Hall and other related activities. Certifications are issued to affirm the validity of an information.

Office or Division: Office of the City Mayor Classification: Simple Type of Transaction: G2C – Government to Client Who may avail: Residents of the City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Letter request addressed to the Mayor indicating the ff. details (for Motorcade/Parades) -Date(s) of Activity -Route(s) of activity Requesting party -Inclusive time

(for request of setting up a booth at the City hall/Common terminal) - Inclusive date -Size of booth or space to be occupied -Type of products to be marketed

For Certifications: Requesting party 1. Valid identification where the residence address is explicitly stated 2. Exhibit original documents upon which the certification will be based

FEES PROCESSI PERSON CLIENT STEPS AGENCY ACTIONS TO BE NG TIME RESPONSIBLE PAID 1. Submit letter of Receive the document None 3 minutes Assigned personnel request to the Office of the City Mayor Mayor’s Office.

Exhibit original Forward the request document to be letter to the Mayor’s used as basis of Secretary subject for the Certification verification.

For None 10 minutes Executive Assistant III parades/motorcades Office of the City Mayor and other related activities:

Verify to the MTPB for road assessment

For booth set-up: availability of the space for the specified date

After verification, forward the letter request to the City Mayor for approval. For approval None 10 minutes City Mayor Office of the City Mayor 2. If approved, Release of the P500.00 5 minutes Assigned personnel proceed to BPLO document with mayor’s – permit Office of the City Mayor for payment of the remark (and for fee on necessary fees parades, motorcade, parades, set-up of booth and booth others) approved: the set-up request letter will be forwarded it to Free for Certificati ons

If disapproved: notify none 5 minutes Assigned personnel the client through a text Office of the City Mayor message. TOTAL P500 33 minutes

2. Financial Assistance Financial assistance includes medical assistance, burial assistance, educational assistance and any other assistance that the Mayor may extend to the residents of the City of Meycauayan.

Office or Division: Office of the City Mayor Classification: Complex Type of Transaction: G2C – Government to Citizen Who may avail: Indigent residents of the City of Meycauayan, people’s organizations CHECKLIST OF REQUIREMENTS WHERE TO SECURE A. Burial assistance – (original and photo copy): 1. Barangay Indigency Barangay Hall 2. Death Certificate City Civil Registrar 3. Funeral Contract Private company 4. OR of the funeral plan (optional) Private company 5. OR of the memorial lot (optional) Private company 6. Valid ID and Contact Number To be provided by the client

B. Medical Assistance – original and photocopy 1. Barangay Indigency Barangay Hall 2. Medical Abstract/Medical Certificate Hospital where the client is confined 3. Temporary Hospital Bill/Laboratory Hospital of the client Request with Price 4. Prescription of medicine/OR of Attending Physician medicine 5. Quotation for Dialysis Patient Attending Physician 6. Treatment Protocol for Cancer Patient Attending Physician 7. Schedule of Injection for Dog Bite/Cat Attending Physician Bite 8. Valid ID and Contact Number To be provided by the client

C. Solicitation Letter (Homeowners Association Community Association, Non- Government Organizations, People’s Organizations, Cooperatives) 1. Letter addressed to the Mayor To be provided by the client 2. Barangay Certification Barangay Hall 3. Endorsement letter from the Concerned Department Department Head where the organization was supervised

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present required Receive and assess None 10 minutes Assigned personnel documents the requirements Office of the City Mayor 2. Proceed to the Prepare the social None 10 minutes Assigned personnel social welfare case study report Office of the City desk for interview Mayor Approve the request None 10 minutes City Mayor through a notation Office of the City in the document Mayor Record and monitor None 5 minutes Assigned personnel the financial Office of the City assistance Mayor Process the None 5 days Assigned personnel documents to Local Office of the City Finance Committee Mayor 3. Return to the Signing and None 1 hour City Mayor Office of the City distribution of the Office of the City Mayor upon checks Mayor confirmation of appointed date and time of distribution of the checks TOTAL None 5 days

3. Officiating of Marriage Officiating of Marriage

Office or Division: Office of the City Mayor Classification: Simple Type of Transaction: G2C – Government to Client Who may avail: At least one contracting party is a resident of the City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Confirmed date of marriage Office of the City Mayor 2. Original copy of the Marriage License Local Civil Registrar (4 originals) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present the marriage Receive the None 5 minutes Assigned personnel license to the staff in document and Office of the City charge of the check with the Local Mayor Mayor’s Office Civil Registrar all the supporting documents Prepare the None 20 minutes Assigned personnel Certificate of Office of the City Marriage (4 Mayor originals) 2. Return to the Office Solemnize marriage None 1 hour City Mayor of the City Mayor on Office of the City the scheduled day of Mayor appointment accompanied by two (2) witnesses Return the None 5 minutes Assigned personnel documents to the Office of the City LCR for registration Mayor 3. Married couple Release the None 5 minutes Assigned personnel return to the Office of Certificate of Office of the City the City Mayor on a Marriage after Mayor scheduled date and registration time for the release of the Certificate of Marriage TOTAL None 1 hour & 35 minutes

4. Signing of Ordinance Signing of the ordinance by the mayor is the last step before it will become a law.

Office or Division: Office of the City Mayor Classification: Complex Type of Transaction: G2G – Government to Government Who may avail: Sangguniang Panlungsod CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. The Ordinance signed by the Secretary to Office of the Sangguniang Panlungsod the Sangguniang Panlungsod and majority or 2/3 of all the members of the City Council

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the document Receive the None 7 days Assistant City Legal to the Office of the Ordinance and Officer Mayor perform the Office of the City Complete Staff Mayor Works on the review of the The Mayor either City Mayor signs the Ordinance None 10 minutes Office of the City or veto it as a whole Mayor or in part TOTAL None 7 days

5. Appointment with the Mayor

Any person may request for a schedule with the Mayor that may include courtesy calls, meetings, conference, reporting and any other concerns of the Mayor.

Office or Division: Office of the City Mayor Classification: Simple Type of Transaction: G2C/G2B/G2G – Government to Clients, Government to Business, Government to Government Who may avail: Tricycle Operators CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Competent evidence of identity or Barangay Hall endorsement of the Barangay (optional) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. For appointment, Set the appointment None 5 minutes Executive Asst. III look for Venus and block the Office of the City Capistrano scheduled date Mayor 2. For emergency Set the appointment None 15 minutes Executive Asst. III appointment, inquire Office of the City if the Mayor is Mayor available at the office 3. If available, list the Assist the client None 2 minutes Assigned personnel name in the visitor’s Office of the City logbook and wait for Mayor the name to be called 4. If not available, come Assist the client None 2 minutes Assigned personnel back during the date Office of the City of the Mayor’s Mayor availability TOTAL None 24 minutes

OFFICE OF THE CITY ASSESSOR EXTERNAL SERVICES

1. Issuance of Tax Declaration of Simple Transfer of Ownership (Sale/Donation/Estate) A transfer of ownership which the ownership of a property is transferred from one person to another includes the purchase of a property, assumption of mortgage debt, exchange of possession, donation or legacy of a property.

Office or Division: Office of the City Assessor Classification: Simple Type of Transaction: G2C/G2B/G2G – Gov’t to Client / Gov’t to Business/ Gov’t to Gov’t Who may avail: Property Owner or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Transfer Certificate of Title (1 Photocopy) Owner’s File Copy / Registry of Deeds 2. Deed of Conveyance Owner’s File Copy / Registry of Deeds (Deed of Absolute Sale, Donation, Extrajudicial & others) (1 Photocopy) 3. BIR (Certificate of Authorizing Owner’s File Copy / Registry of Deeds Registration) (1 Photocopy) 4. Transfer Tax Receipt (1 Photocopy) Owner’s File Copy / Registry of Deeds 5. Latest Real Property Tax Receipt/Tax Clearance (1 Photocopy) Owner’s File Copy / Registry of Deeds 6. Affidavit of Publication (Estate) (1 Photocopy) 7. Special Power of Attorney (1 Photocopy) Owner’s File Copy / Registry of Deeds 8. Presentor ID w/picture/contact no. (1 To be provided by the client/representative Photocopy) 9. Transfer Fee (1 Photocopy) Office of the City Treasurer FEES AGENCY PROCESSING PERSON CLIENT STEPS TO BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the complete Receive/ record None 3 minutes Assistant documents to the and assign of Assessor(Local assigning personnel documents Assessment Operation Officer III-alternate) Office of the City Assessor Tax Mapper, Local Assess-ment Upon assigning: None 5 minutes Operation Officer III & Forward the I, Assess- ment Clerk assigned I, Admi-nistrative, documents to the Assis-tant III, Drafts- typist/encoder for man I, Adminis-trative, review/ verify of Aide IV, Tax Mapper documents Aide 18

Issue order of Office of the City payment to client Assessor

2. Proceed to the Office Receive payment P100.00 5 minutes Revenue Collection of the City Treasurer and issue official /TD as Clerk I and pay the required receipt per City fees by showing the Ordinan Office of the City order of payment. ce No. Treasurer Make sure to secure 1, official receipt that S-2006 will be issued upon Sec.352 payment. (d Request for None 2 minute Administrative Issuance of Assistant I & III Assessment Real Property Number Office of the City (ARP No.) Assessor 3. Return to the Office Encode/Process/ None 20 minutes Tax Mapper Local of the City Assessor Prepare Tax Assessment Operation present the Declaration of Officer III & I photocopy of the Simple Transfer Assessment Clerk I, Official Receipt and Notice of Administrative Assessment Assistant III, Draftsman I, Administrative Aide IV Office of the City Assessor Review tax None 3 minutes City Assessor (City declaration and Assistant Assessor approve and Local Assessment Operation Officer III- alternate) Office of the City Assessor 4. Receive the signed Record and None 2 minutes Administrative Tax Declaration release Tax Assistant I Declaration to Office of the City Client Assessor Total : P100.00 40 minutes

2. Issuance of Tax Declaration of Simple Partition/Subdivision. A partition/subdivision of property/parcel of land divided/split into smaller ones that are easier to sell and develop.

FEES TO PROCESSIN PERSON CLIENT STEPS AGENCY ACTIONS BE PAID G TIME RESPONSIBLE 1. Submit the Receive/ record and None 3 minutes City Assistant complete assign documents, Assessor (Local documents to the forward the assigned Assessment Operation assigning documents to the Officer III-alternate) personnel typist/encoder Office of the City Assessor Review/verify the None 10 minutes Tax Mapper I ,Local documents and Assessment Operation Issue order of Officer III & I, payment to client Assessment Clerk I, Administrative Assistant III, Draftsman I, Administrative Aide IV, Tax Mapper Aide

Office of the City Assessor 2. Proceed to the Receive payment and P/100.00 5 minutes Revenue Collection Office of the City issue Official Receipt per Tax Clerk I Treasurer and Declarati Office of the City pay the required on Treasurer 20

fees by showing the order of payment. Make sure to secure official receipt that will be issued upon payment. 3. Return to the Assign inspector for None 15 minutes City Assistant Office of the City ocular inspection Assessor (Local Assessor present Assessment Operation the photocopy of Officer III-alternate) the Official Receipt Tax Mapper I, Inspector inform the None Assessment Clerk I, client the Administrative date/schedule of Assistant III, property ocular Draftsman I, Administrative Aide IV Office of the City Assessor 4. Guide the Conduct ocular None 3 hour Tax Mapper III, Tax inspector for inspection and Mapper I, Draftsman, ocular inspection advise the client the Administrative schedule to get the Assistant III, signed tax declaration Assessment Clerk I, Administrative Assistant I, Administrative Aide IV Office of the City Assessor 5. Wait for the After ocular None 20 minutes Tax Mapper I, schedule date inspection, inspector Assessment Clerk I, release of the tax prepare, sketch & Administrative declaration compute floor area (if Assistant III, there’s an Draftsman I, Admin. improvement ) Aide IV Office of the City Assessor Encoder prepares None 5 minutes Tax Mapper I, partition slip. Assessment Clerk I, Administrative Assistant III, Draftsman I, Administrative Aide IV

Office of the City Assessor Assign None 20 minutes Tax Mapper III (Tax Property Index Mapper I, Draftsman- Number (PIN) alternate) Office of the City Assessor Request for None 2 minutes Administrative Assessment Real Assistant I Property Number (Administrative III- (ARP no.) alternate) Office of the City Assessor Encode tax None 20 minutes Local Assessment declaration of simple Operation Officer III & partition/ subdivision I, Tax Mapper I, Assessment Clerk I, Administrative Assistant III, Draftsman I, Administrative Aide IV, Tax Mapper Aide Office of the City Assessor Review, check and None 15 minutes City Assessor approve tax (Assistant City declaration Assessor & Local Assessment Operation Officer III- alternate) Office of the City Assessor Issue Notice of None 2 minutes Administrative Assessment Assistant III Office of the City Assessor 6. Receive the Release Tax None 5 minutes Administrative signed Tax Declaration to Client Assistant I Declaration Office of the City Assessor Total : P100.00 5 hours

3. Issuance of Tax Declaration of Simple Partition/Subdivision with Sale. Issuance of tax declaration due to partition/subdivision of property/parcel of land divided/split into smaller ones that are easier to sell and develop.

Office or Division: Office of the City Assessor Classification: Simple Type of Transaction: G2C/G2B/G2G – Gov’t to Client / Gov’t to Business/ Gov’t to Gov’t Who may avail: Property Owner or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Partition Request (1 Original) 2. Transfer Certificate of Title (1 Photocopy) To be provided by the client 3. Deed of Conveyance (Deed of Sale, Owner’s File Copy / Registry of Deeds Donation, Estate & Others (1 Photocopy) Owner’s File Copy / Registry of Deeds 4. Approved Subdivision Plan(1 Original) Owner’s File Copy / Registry of Deeds 5. BIR (Certificate of Authorizing Owner’s File Copy / Registry of Deeds Registration) (1 Photocopy) 6. Transfer Tax Receipt (1 Photocopy) Owner’s File Copy / Registry of Deeds 7. Latest Real Property Tax Receipt/ Tax Owner’s File Copy / Registry of Deeds Clearance (1 Photocopy) 8. Owner’s/Authorized Representative’s ID To be provided by the client/representative with Picture (1 Photocopy) 9. Transfer Fee (1 Photocopy) Office of the City Treasurer AGENCY FEES TO PROCESSIN PERSON CLIENT STEPS ACTIONS BE PAID G TIME RESPONSIBLE 1. Submit the complete Receive the None 3 minutes City Assistant documents to the documents and Assessor( Local assigning personnel forward to the Assessment assigned personnel Operation Officer I- for encoding alternate) Office of the City Assessor

Encoder review/ None 10 minutes Tax Mapper I ,Local verify the Assessment documents and Operation Officer III issue order of & I, Assessment payment to client. Clerk I, Adminis- trative Assistant III, Draftsman I, Administrative Aide IV, Tax Mapper Aide Office of the City Assessor 2. Proceed to the Office Receive payment P/100.00 5 minutes Revenue Collection of the City Treasurer and issue official per Tax Clerk I 23

and pay the required receipt Declaratio Office of the City fees by showing the n Treasurer order of payment. Make sure to secure official receipt that will be issued upon payment. 3. Return to the Office Assign inspector None 5 minutes City Assistant of the City Assessor for ocular Assessor (Local and submit inspection Assessment photocopy of the Operation Officer III- official receipt to the alternate) assigned personnel. Tax Mapper I, Inspector inform None 10 minutes Assessment Clerk I, the client the Administrative date/schedule of Assistant III, property ocular Draftsman I, inspection Administrative Aide IV Office of the City Assessor 4. Guide the inspector Conduct ocular None 3 hours Tax Mapper III, Tax for ocular inspection inspection and Mapper I, Draftsman, advise the client Administrative when to get the Assistant III, signed tax Assessment Clerk I, declaration Administrative Assistant I, Administrative Aide IV Office of the City Assessor 5. Wait for the schedule After ocular None 20 minutes Tax Mapper I, date released of the inspection, Assessment Clerk I, tax declaration inspector prepare, Administrative sketch & compute Assistant III, floor area (if there’s Draftsman I, an improvement ) Administrative Aide IV Office of the City Assessor Prepare partition None 5 minutes Tax Mapper I, slip. Assessment Clerk I, Administrative Assistant III, Draftsman I,

Administrative Aide IV Office of the City Assessor Assign None 20 minutes Tax Mapper III (Tax Property Index Mapper I, Draftsman- Number (PIN) alternate) Office of the City Assessor Request for None 2 minutes Administrative Assessment Real Assistant I Property Number (Administrative III- (ARP No.) alternate) Office of the City Assessor Encode the Tax None 20 minutes Local Assessment Declaration/Field Operation Officer III Appraisal & I, Tax Mapper I, Assessment Sheet Assessment Clerk I, (FAAS) Administrative Assistant III, Draftsman I, Administrative Aide IV, Tax Mapper Aide Office of the City Assessor Review and None 15 minutes City Assessor approve the Tax (Assistant City Declaration Assessor & Local Assessment Operation Officer III- alternate) Office of the City Assessor Issue Notice of None 2 minutes Administrative Assessment Assistant III Office of the City Assessor Release the Tax None 5 minutes Administrative Declaration to Assistant I Client Office of the City Assessor 6. Receive the signed None Tax Declaration Total : P100.00 5 hours 25

4. Issuance of Certified True Copy of Tax Declaration Tax Declaration is a property record, which is a traditional assessment document maintained by the City Assessor, showing, the classification, market value and assessed values of the property as the basis for the collection of real property tax.

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present written Receive, record and None 2 minutes City Assistant request and latest Assign documents Assessor, RPTAX Receipt to encoder Local Assessment

Operation Officer

III Office of the City Assessor

Encode the None 5 minutes Tax Mapper I documents ,Local Assessment (Verification of Operation Officer records, Index card, III & I Assessment Ownership Record Clerk I, Form (ORF) & Tax Administrative Declaration Book), Assistant III, and Administrative Issue order of Aide IV, Draftsman payment for I, Tax Mapper Aide transaction/ Office of the City processing fee Assessor

2. Proceed to the Office Receive payment P/50.00 3 minutes Revenue of the City Treasurer and issue official per Collection Clerk I and pay the required receipt Tax Office of the City fees by showing the Declaration Treasurer order of payment. Make sure to secure official receipt that will be issued upon payment. 3. Return to the Office Prepare certified None 15 minutes Tax Mapper I of the City Assessor true copy of tax ,Local Assessment and present the declaration Operation Officer official receipt III & I Assessment Clerk I, Administrative Assistant III, Administrative Aide IV, Draftsman I Office of the City Assessor Review the certified None 3 minutes City Assessor, true copy of tax City Assistant declaration and Assessor, Local sign. Assessment Operation Officer III Office of the City Assessor 4. Receive the certified Assign control no. None 2 minutes Local Assessment true copy of Tax and release the Operation Officer I, Declaration certified true copy of Administrative tax declaration Assistant III Office of the City Assessor

Total: P50.00 30 minutes

5. Issuance of Certifications (With or Without Improvement) Certification of non-improvement is a proof that the property (land) is idle or vacant. Certification with improvement that the property (land) has permanent structures adhered to the land usually used for habitation, commercial and industrial purposes and for other various uses.

2. Actual Ocular Inspection Office of the City Assessor

3. Latest Real Property Tax Receipt (1 To be provided by the client/representative Photocopy) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present documents Receive/ Verify None 5 minutes Tax Mapper Aide required record (Index card, Office of the City Ownership Record Assessor Form (ORF) & Tax declaration book Assign documents None 2 minutes City Assistant Assessor,

Local Assessment

Operation Officer

III

Office of the City Assessor *For certification of 3 hours TaxMapper III & I, non-improvement Drafstman I, i. if no improvement Administrative in record said Assistant III, property is subject Assessment Clerk for inspection/ocular I, Administrative inspection Assistant I, ii. If with Administrative improvement but Aide IV not reflected in our

record said Office of the City improvement is Assessor subject for inspection/ocular inspection. Issue Order of Payment

2. Proceed to the Office Receive payment P/50.00 3 minutes Revenue of the City Treasurer and issue official per Tax Collection Clerk I and pay the required receipt Declaration Office of the City fees by showing the Treasurer order of payment. Make sure to secure official receipt that will be issued upon payment.

3. Return to the Office Prepare/type the None 15 minutes Tax Mapper I of the City Assessor certificate ,Local Assessment and present the Operation Officer official receipt III & I Assessment Clerk I, Administrative Assistant III, Administrative Aide IV, Draftsman I

Office of the City

Assessor

Review the 3 minutes certificate and sign City Assessor, City Assistant Assessor, Local Assessment Operation Officer III Office of the City Assessor

Assign control no. None 2 minutes Tax Mapper Aide, and release Local Assessment Operation Officer I, Administrative Assistant III Office of the City Assessor

4. Receive the signed None certification 1 hour & 30 Total : P 50.00 minutes

6. Issuance of Certifications (No Property/Property Landholding/Actual Location-Meralco Application)

Certification of property holdings is a document certifying the number and details of the properties. Certification of actual use, the place where the property is exactly situated/located. Certification of no property issued on the request of the applicant if there is no property declared in the records. Office or Division: Office of the City Assessor Classification: Simple Type of Transaction: G2C/G2B/G2G – Gov’t to Client / Gov’t to Business/ Gov’t to Gov’t Who may avail: Property Owner or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Affidavit of non-improvement (1 Original) Notary Public 2. Actual Ocular Inspection Office of the City Assessor 3. Latest Real Property Tax Receipt (1 To be provided by the client/representative Photocopy) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present documents Receive/ Verify None 5 minutes Tax Mapper Aide required records (Index card, Office of the City Ownership Record Assessor Form (ORF) & Tax declaration book Assign of None 2 minutes City Assistant documents Assessor, Local Assessment Operation Officer III 30

TaxMapper III & I, Encoder/typist 2 minutes Drafstman I, advice the client to Administrative pay transaction/ Assistant III, processing fee Assessment Clerk I, Adminis-trative Assistant I, Administrative Aide I

Office of the City Assessor

2. Proceed to the Office Receive payment P/50.00 5 minutes Revenue of the City Treasurer and issue official Collection Clerk I and pay the required receipt Office of the City fees by showing the Treasurer order of payment. Make sure to secure official receipt that will be issued upon payment.

3. Return to the Office Prepare/type the None 10 minutes Tax Mapper I of the City Assessor certification ,Local Assessment and present the Operation Officer official receipt III & I Assessment Clerk I, Administrative Assistant III, Administrative Aide IV, Draftsman I

Office of the City

Assessor

Review the None 2 minutes certificate and sign City Assessor, City Assistant Assessor, Local Assessment Operation Officer III

Assign control no. None 2 minutes Tax Mapper Aide, and release Local Assessment Operation Officer I, Administrative Assistant III 4. Receive the signed certification

Total : P50.00 28 minutes

7. Issuance of Tax Declaration (New Assessment/Re-Assessment/ Re-Classification) New Assessment, real property discovered and assessed/valued upon discovery. Reassessment is the assigning of new assessed values to property, particularly real estate, as the result of a general, partial or individual reappraisal of the property. Reclassification refers to the act of specifying how lands shall be utilized as embodied in the land use plan, subject to the requirements and procedures for land use conversion.

Office or Division: Office of the City Assessor Classification: Complex/Simple Type of Transaction: G2C/G2B/G2G – Gov’t to Client / Gov’t to Business/ Gov’t to Gov’t Who may avail: Property Owner or Authorized Representative

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

A. New Assessment Submit One (1) Photocopy of each document. 1. Verbal or Written Request To be provided by the client/representative 2. Building Permit or Cert. of Occupancy (1 To be provided by the client/representative/CEO Photocopy) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Written request shall Review/receive None 15 minutes City Assessor be presented with documents and complete schedule for ocular requirements inspection

Verify records in 5 minutes Tax Mapper Aide Index Card, Office of the City Ownership Record 32

Form (ORF) & Tax Assessor Declaration 2. Guide the inspector Conduct ocular None 1 hour or Tax Mapper III & I, inspection depend on the Drafstman I, location of Administrative subject Assistant III, property Assessment Clerk I, Sketch & 30 minutes Administrative computation of floor Assistant I, area Administrative Aide IV Office of the City Assessor

Appraise and 30 minutes City Assessor, assess Tax Mapper III Office of the City Assessor

Assign Assessment None 2 minutes Administrative Real Property Assistant I Number (ARP no.) Office of the City Assessor

Encode data None 30 minutes Tax Mapper I ,Local Assessment Operation Officer I, Assessment Clerk I, Administrative Assistant III, Draftsman I Office of the City Assessor

For approval/ None 5 minutes City Assessor, signature City Assistant Assessor Office of the City Assessor

3. Proceed to the Office Receive payment P/100.00 5 minutes Revenue of the City Treasurer and issue official per Tax Collection Clerk I and pay the required receipt Declaration Office of the City fees by showing the Treasurer order of payment. 33

Make sure to secure official receipt that will be issued upon payment.

4. Return to the Office Release tax None 2 minutes Administrative of the City Assessor declaration to the Assistant I and present the client Office of the City official receipt Assessor

5. Receive the signed None tax declaration

Total : P100.00 3 hours

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

B. Re-Assessment/Re-Classification

1. Written Request (1 Original) To be provided by the client/representative 2. Latest Real Property Tax Receipt (1 To be provided by the client/representative Photocopy) 3. Transfer Certificate of Title (1 Photocopy) To be provided by the client/representative/ Registry of Deeds 4. Picture To be provided by the client/representative

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Written request shall Review documents None 20 minutes City Assessor be presented with Office of the City complete Assessor requirements Verify records in None 5 minutes Tax Mapper Aide Index Card, Office of the City Ownership Record Assessor Form (ORF) & Tax Declaration Book

2. Guide the inspector Ocular Inspection None 1 hour Tax Mapper III & I, (depends on Draftsman, the location of Administrator subject Assistant III, property) Assessment Clerk

I, Administrative Aide IV Office of the City Assessor Submit report to None 20 minutes City Assessor City Assessor for recommendation & appraisal Assign ARP no. None 2 minutes Administrative Assistant I Office of the City Assessor Encode of data None 30 minutes Tax Mapper I ,Local Assessment Operation Officer I, Assessment Clerk I, Administrative Assistant III, Draftsman I Office of the City Assessor

For signature 3 minutes City Assessor 3. Proceed to the Office Receive payment P/100.00 5 minutes Revenue of the City Treasurer and issue official per Tax Collection Clerk I and pay the required receipt Declaration Office of the City fees by showing the Treasurer order of payment. Make sure to secure official receipt that will be issued upon payment. 4. Return to the Office Release Tax None 2 minutes Administrative of the City Assessor Declaration Assistant I and present the Office of the City official receipt Assessor 5. Receive the signed None tax declaration 2 hours & 30 Total : P100.00 minutes

8. Issuance of Tax Declaration (Correction) Correction is the action or process of updating of records or correcting the data such as property owner’s name, Title number, boundaries, area, property index number, and others.

Verify documents None 5 minutes Tax Mapper Local (Field Appraisal Assessment Assessment Sheet Operation Officer (FAAS) & Tax III & I Assessment Declaration Book & Clerk I, Index Card) Administrative Assistant III, Issue order of Draftsman I, payment for Administrative transaction fee Aide IV, Tax Mapper Aide Office of the City Assessor 2. Proceed to the Office Receive payment P/100.00 5 minutes Revenue of the City Treasurer and issue official per Tax Collection Clerk I and pay the required receipt Declaration Office of the City fees by showing the Treasurer order of payment. Make sure to secure official receipt that will be issued upon payment. 36

Issue Assessment None 1 minute Administrative Real Property Assistant I & III Number (ARP No.) 3. Return to the Office Encode/Process/ None 20 minutes Tax Mapper Local of the City Assessor Prepare Tax Assessment and present the Declaration of Operation Officer official receipt Simple Transfer and III & I Assessment Notice of Clerk I, Assessment Administrative Assistant III, Draftsman I, Administrative Aide IV Office of the City Assessor City Assessor City Review tax 3 minutes Assistant Assessor declaration and Local Assessment approve Operation Officer III Office of the City Assessor Release Tax None 5 min. per Tax Administrative Declaration to Client Declaration Assistant I

Office of the City Assessor

4. Receive the signed None Tax Declaration

Total : P100.00 45 minutes

9. Issuance of Certified Photocopy of Old Tax Declaration for Court Purposes/Titling of Property Issuance of old tax declaration use for BIR requirements for Estate tax and for verification and legal purposes.

1. Letter of Request from the taxpayer or To be provided by the client/representative Lawyer (1 Original) 2. Transfer Certificate of Title (1 Photocopy) To be provided by the client/representative/ Registry of Deeds 3. Documents pertaining to the concern To be provided by the client/representative property

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit written Receive request, None 5 minutes City Assistant request assign and verify Assessor, Local records in Index Assessment Card, ORF & Tax Operation Officer I, Declaration Tax Mapper Aide Office of the City Assessor

Tax Mapper III & I, Issue order of Drafstman I, payment for Administrative transaction fee Assistant III, Assessment Clerk I, Administrative Assistant I, Administrative Aide IV Office of the City Assessor

2. Proceed to the Office Receive payment P/50.00 5 minutes Revenue of the City Treasurer and issue official per Tax Collection Clerk I and pay the required receipt Declaration Office of the City 38

fees by showing the Treasurer order of payment. Make sure to secure official receipt that will be issued upon payment.

3. Return to the Office Prepare the None 15 minutes Tax Mapper Local of the City Assessor photocopy of Old Assessment and present the Tax Declaration Operation Officer official receipt III & I Assessment Clerk I, Administrative Assistant III, Draftsman I, Administrative Aide IV Office of the City Assessor

City Assessor City Review the certified 3 minutes Assistant Assessor true copy of old tax Local Assessment declaration and sign Operation Officer III

Assign control no. None 2 minutes Local Assessment and release Operation Officer I, Administrative Assistant III 4. Receive the signed None certified photocopy of old tax Declaration

Total : P50.00 30 minutes

10. Issuance of Notice of Cancellation (Building/Machinery)

Proof that the real property (building/machinery) is already cancelled in the records/file/books in the office.

For Actual ocular 1 hour (depend TaxMapper III & I, inspection on the location Drafstman I, of property) Administrative Assistant III, Assessment Clerk I, Administrative Assistant I, Administrative Aide IV Office of the City Assessor

the Index Card/ 2 minutes Tax Mapper Aide Ownership Record Office of the City Form (ORF) Assessor

Cancellation of 5 minutes Administrative 40

property (building/ Assistant III, Machinery) Local Assessment Operation Officer I Office of the City Assessor

Review and sign 3 minutes City Assessor Office of the City Assessor Assign control no. None 5 minutes Administrative and annotate Field Assistant III, Appraisal Local Assessment Assessment Sheet Operation Officer I (FAAS) (regarding Office of the City the cancellation) Assessor 2. Receive copy of None signed notice of cancellation

Total: None 1 hour & 30 minutes

11. Issuance of Notice of Assessment

It indicates what the local assessor determines your property is worth and how much of that value is taxable.

1. Latest Real Property Tax Receipt (1 To be provided by the client/representative Photocopy) 2. Transfer Certificate of Title (1 Photocopy) To be provided by the client/representative/ Registry od Deeds 3. Documents pertaining to the concern To be provided by the client/representative property (1 Photocopy) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present Latest/old a. Receive/ check/ None 10 minutes Local Assessment Real Property Tax Verify the Real Operation Officer 41

Receipt or other Property Tax III & I, Tax Mapper documents Receipt or the III & I, Drafstman I, pertaining to the document Administrative concern property Assistant III, b. Index Assessment Clerk Card/ORF/FAAS I, Administrative Assistant I, Administrative

Aide IV,Tax Mapper Aid Office of the City Assessor

Issue Notice of None 5 minutes Local Assessment Assessment Operation Officer III, Tax Mapper III

& I, Drafstman I, Administrative Assistant III, Assessment Clerk I, Administrative Assistant I, Admin. Aide IV Office of the City

Assessor

Sign

2. Receive Notice of Assessment Total : None 15 minutes

BUSINESS PERMIT AND LICENSING OFFICE EXTERNAL SERVICES

1. Issuance of Business Permit (New)

Permit issued to all who is planning to put up a business operation within the city of Meycauayan allowed under all provisions of the City Administrative Code as well as all existing laws, ordinances and policies in the operation of business.

Office or Division: BUSINESS PERMIT AND LICENSING OFFICE Classification: Simple Type of Transaction: Government to Client Who may avail: Business Owner or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished application form (2 copies) Business Permit & Licensing Office DTI Certificate (For Single Prop.) DTI Negosyo Center, City Hall - (Original and 2 photocopies)/ or SEC Registration (For Corporation) / SEC Office – Ortigas, Pasig City - (2 photocopies) CDA Certificate (For Cooperative) Cooperative Office - (Original and 2 photocopies) Barangay Business Clearance with O.R. Business Permit & Licensing Office - (Original and 2 photocopies) Current Community Tax Certificate (Cedula) Barangay Hall where the business is located / Office of the City Treasurer Zoning Clearance - (Original and 1 photocopy) City Urban Planning & Dev’t. Office Occupancy Permit - (Original and 1 photocopy) City Engineering Office Sanitary Permit - (Original) City Health Office – Sanitation Unit Fire Safety Inspection Certificate (FSIC) BFP - Fire Station - (Original and 1 photocopy) Picture of Business Establishment (Front view) / Google Location of Business Map of Location (1 copy) For Representative: Person / Corporation being Special Power of Attorney / Board Resolution (2 copies) represented.

Lessor’s Permit (1 copy) Lessor FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE 1. Submit filled 1. Receive and None 15 minutes Assessment Clerk I out application review documents Business Permit and form with then assess Licensing Office complete equivalent business requirements tax and other attached to regulatory fees. Print Assessment and issue Window. assessment form to 44

Receive the client and return assessment documents form and submitted. recover submitted documents. 2. Proceed to 2. Receive Based on the 5 minutes Revenue Collection the Office of the assessment form assessment Clerk I City Treasurer, and corresponding Business Permit and submit payment afterwards Licensing Office assessment issue Official form and pay Receipt. corresponding amount. Secure Official Receipt. 3. Submit 3. Receive and None 15 minutes Administrative Aide IV application form review attachments. License Inspector I with complete -Issue Temporary License Inspector II requirements Permit to applicants Licensing Officer I and Official with incomplete Licensing Officer III Receipts to requirements. City Business Permit & BPLO. -Print Permanent Licensing Officer -For those with Business Permit & Business Permit and incomplete have it signed by the Licensing Office requirements, BPLO chief. receive -Endorse the same Temporary for signature of the Permit. city mayor. Return City Mayor -For applicants signed document to Office of the City Mayor with complete BPLO. requirements, -Release signed receive Permanent Business business permit Permit to applicants after it has been with complete signed by the requirements. city mayor. TOTAL Based on 35 minutes assessment

2. Issuance of Business Permit (Renewal)

Permit issued to all registered business establishments within the city of Meycauayan allowed under all provisions of the City Administrative Code as well as the existing laws, ordinances and policies in the operation of business.

Barangay Business Clearance with O.R. - Business Permit & Licensing Office (Original and 2 photocopies) Current Community Tax Certificate (Cedula)- Barangay Hall where the business is located / (Original and 1 photocopy) City Treasurer’s Office

Copy of Monthly or Quarterly VAT Returns - Bureau of Internal Revenue (Original and 2 photocopies) Copy of Occupancy permit and Zoning Clearance Client Copy (Issued by CUPDO and Engineering - (Original and 1 photocopy) Office)

Valid Fire Safety Inspection Certificate (FSIC) - BFP Fire Station (Original and 1 Photocopy) For Representative: Person / Corporation being represented. Special Power of Attorney/Board Resolution - (2 copies) Lessor’s Permit - (2 copies) Lessor

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out 1. Receive documents None 10 minutes Assessment Clerk I application form with and assess equivalent Business Permit complete business tax and other and Licensing Office requirements regulatory fees. Print and attached to issue assessment form to Assessment Window. the client. Return Receive Assessment documents submitted to Form and recover client. submitted documents. 2. Proceed to the 2. Receive assessment Based on the 5 minutes Revenue Collection Office of the City form and payment 46

Treasurer, submit afterwards issue Official assessment Clerk I assessment form and Receipt to client Business Permit pay corresponding and Licensing Office amount. Secure Official Receipt. 3. Submit application 3. Receive & review None 15 minutes Administrative Aide form with complete attachments. IV License requirements and -Issue Temporary Permit Inspector I Official Receipts to to applicants with License Inspector II BPLO. incomplete requirements. Licensing Officer I Note: Permanent -Print Permanent Licensing Officer III City Bus. Permit & Business Permit will Business Permit and License Officer only be released to have it signed by the City Mayor those with complete BPLO chief. requirements and -Endorse the same for Business Permit after it has been signature of the city and Licensing Office signed by the city mayor. Return signed mayor. document to BPLO. -For those with -Release signed incomplete Permanent Business requirements, receive Permit to applicants with Temporary Permit. complete requirements -For applicants with complete requirements, receive signed permit. TOTAL Based on 30 minutes assessment

3. Motorized Tricycle Operator’s Permit (MTOP)

Permit issued to all person operating a tricycle-for-hire unit with valid franchise, allowed under the provisions of the City Administrative Code as well as all existing laws, ordinances and policies of the city.

Office or Division: BUSINESS PERMIT AND LICENSING OFFICE Classification: Simple Type of Transaction: G2C - Government to Citizen Who may avail: Tricycle Owner or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Duly accomplished application form (2 copies) City Hall – BPLO

Current Barangay Clearance with O.R. Barangay Hall 47

- (Original and 2 photocopies) TODA Cert. with FMTODA Confirmation FMTODA - (Original) OR/CR of Tricycle Unit Motorcycle Dealer / Seller - (Original and 1 Photocopy) Voter’s ID/ Voter’s Certification COMELEC Office, City Hall - (Original and 1 Photocopy) Updated and Valid Cert. of Franchise Issued by Sangguniang Panglunsod - (Original and 1 Photocopy) Valid Professional Driver’s License Land Transportation Office (LTO) - (Original and 1 Photocopy) Current Community Tax Certificate Barangay Hall / City Treasurer’s Office - (Original & 1 photocopy) CLIENT AGENCY FEES TO PROCESSING PERSON STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. 1. Submit 2. 1. Receive and check None 2 minutes Administrative Aide IV Application Form documents submitted. License Inspector I and requirements to Encode, print and License Inspector II BPLO after it has issue order of payment Licensing Officer III been verified by the to client. TRU. Secure order Business Permit and of payment. Licensing Office

3. 2. Proceed to the 2. Receive order of Php270.00 5 minutes Revenue Collection Clerk Office of the City payment and Php337.50 I Treasurer, submit corresponding fee. with Business Permit and order of payment Print and issue Official penalty. Licensing Office and pay Receipt to client. corresponding amount. Secure Official Receipt. 1. 3.1. Have the Official 3.1. Receive None 10 minutes Administrative Aide IV Receipt photocopied documents, log and License Inspector I

for safekeeping. print MTOP. Have it License Inspector II 2. 3.2. Submit Official signed by the BPLO Licensing Officer III Receipt and order of head. City Bus. Permit & Lic. payment to BPLO 3.2. Endorse MTOP for Officer signature of the city City Mayor Receiving window mayor. Return signed for MTOP. document to BPLO. Business Permit and 3. Note: Licensing Office 4. MTOP will be released after it has been signed by the 48

city mayor. 4. Present 4. Receive photocopy None 5 minutes Administrative Aide IV photocopy of Official of Official Receipt and License Inspector I Receipt to BPLO. release Tricycle sticker License Inspector II Receive Tricycle and plate to client. Licensing Officer III Sticker and Plate after signing the Business Permit and logbook. Licensing Office

TOTAL Php270.00 22 minutes (on time) Php337.50 (late with penalty)

4. Order of Dropping

Permit issued to tricycle-for-hire operators with issued franchise who intends to terminate said franchise. Office or Division: BUSINESS PERMIT AND LICENSING OFFICE Classification: Simple Type of Transaction: G2C - Government to Citizen Who may avail: Tricycle Owner or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE

OR/CR of Tricycle Unit (1Original and 1 Photocopy) Motorcycle Dealer / Seller

CLIENT AGENCY FEES TO PROCESSING PERSON STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Proceed to BPLO 1. Receive, check None 2 minutes Administrative Aide IV window for dropping. submitted document License Inspector I Present requirement and issue order of License Inspector II and secure order of payment to client. Licensing Officer III payment. Business Permit and Licensing Office

2. Proceed to the 2. Receive order of Php200.00 5 minutes Revenue Collection Clerk Office of the City payment and I Treasurer. Submit corresponding fee. Office of the City order of payment and Issue Official Receipt Treasurer pay corresponding to client. amount. Secure Official Receipt. 49

3.1. Have the Official 3.1. Receive Official None 10 minutes Administrative Aide IV Receipt photocopied Receipt, encode and License Inspector I for safekeeping. print Order of License Inspector II 3.2. Present Official Dropping Form Licensing Officer III Receipt to BPLO Certificate. Office of the Vice Mayor window for dropping. 3.2. Endorse Order Note: of Dropping Order of Dropping Business Permit and Certificate for Certificate will be Licensing Office released after it has signature of the Vice been signed by the Mayor. Return signed vice mayor. document to BPLO. 4. Present photocopy 4. Receive photocopy None 5 minutes Administrative Aide IV of Official Receipt and of Official Receipt License Inspector I receive Order of and release Order of License Inspector II Dropping Certificate Dropping Certificate Licensing Officer III and Official Receipt and Official Receipt Business Permit and after signing the to client. Licensing Office logbook. TOTAL Php200.00 22 minutes

5. Supervision Permit for Tricycle

Permit issued to operators of tricycle-for-hire unit having a franchise from other city/municipality allowing them to pass/operate to specific route/s as stated on the agreement made between the City of Meycauayan and the other city/ municipality (Currently in agreement with Valenzuela).

Office or Division: BUSINESS PERMIT AND LICENSING OFFICE Classification: Simple Type of Transaction: G2C - Government to Citizen Who may avail: Tricycle Operator or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE Current Barangay Clearance with O.R. Barangay Hall where the operator resides. - (Original) Endorsement from Valenzuela Transport Valenzuela Transport Office Office OR/CR of Tricycle Unit Motorcycle Dealer / Seller - (Original and 1 Photocopy) Voter’s ID/ Voter’s Certification City Hall of Valenzuela - Comelec Office - (Original and 1 Photocopy) Cert. of Franchise from Valenzuela City City Hall of Valenzuela - (Original and 1 Photocopy) Valid Professional Driver’s License Land Transportation Office (LTO) 50

- (Original and 1 Photocopy) Current Community Tax Certificate Barangay Hall where the operator resides / - (Original and 1 Photocopy) City Treasurer’s Office AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. 1. Present TRU 1. Check None 2 minutes Administrative Aide IV Certificate and submitted License Inspector I other requirements documents and License Inspector II to BPLO. Receive issue order of Licensing Officer III order of payment. payment. Business Permit and Licensing Office

2. Proceed to the 2. Receive order Php270.00 5 minutes Revenue Collection Office of the City of payment and Php337.50 with Clerk I Treasurer. Submit corresponding fee. penalty. Office of the City order of payment Issue Official Treasurer and pay Receipt to client. corresponding amount. Secure Official Receipt. 3.1. Have the 3.1 Receive None 10 minutes Administrative Aide IV Official Receipt Official Receipt, License Inspector I photocopied for encode and print License Inspector II safekeeping. Supervision Licensing Officer III 3.2. Present Official Permit. Have it City Bus. Permit & Lic. Receipt to BPLO signed by the Officer window. BPLO chief. City Mayor Note: Supervision 3.2. Endorse Permit will be signed Business Permit and released after it has Supervision Permit Licensing Office been signed by the for signature of the city mayor. city mayor. Return signed document to BPLO.

4. Present 4. Receive None 5 minutes Administrative Aide IV photocopy of photocopy of License Inspector I Official Receipt to Official Receipt License Inspector II BPLO window. and release Licensing Officer III Receive Tricycle Sticker, Supervision Permit, Supervision Permit Business Permit and and Official Official Receipt and Licensing Office Receipt. sticker after signing

the logbook. TOTAL Php270.00 (on 22 minutes time) Php337.50 (late with penalty)

6. Mayor’s Clearance Certificate / Certification Permit issued to all residents of this city requiring said document as allowed by the provisions of the City Administrative Code as well as all existing laws, ordinances and policies.

Office or Division: BUSINESS PERMIT AND LICENSING OFFICE Classification: Simple Type of Transaction: G2C, G2B & G2G – Government to Citizen, Business Entity and other Government Agency, Employee or Official Who may avail: Business Owner or Authorized Representative, All CHECKLIST OF WHERE TO SECURE REQUIREMENTS Duly accomplished application form (2 City Hall – BPLO copies) Barangay Clearance with O.R. Barangay Hall where the person requesting resides - (Original) Current Community Tax Certificate Barangay Hall / City Treasurer’s Office (Cedula) - (1 photocopy) AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 2. Proceed to the 2. Receive Php60.00 (For 5 minutes Revenue Collection Office of the City payment and Local Employment, Clerk I Treasurer. Present issue Official Identification and Office of the City filled out application Driver's License Receipt to Treasurer form and pay Requirement) corresponding client. amount. Secure Php230.00 Official Receipt. (For Abroad)

Php 430.00 (Firearms)

Php50.00 (Certification) 3. Present 3. Prepare None 5 minutes License Inspector II requirements and Mayor’s Licensing Officer III Official Receipt to Clearance and City Business Permit BPLO. Receive, release the and Licensing affix thumb print same to client. Officer and sign Mayor’s Business Permit and Clearance. Licensing Office

TOTAL Php60.00 12 minutes (For Local)

Php230.00 52

(For Abroad)

Php 430.00 (Firearms)

Php50.00 (Certification)

7. Special Permit (Signage/Banner/Parade/Special Events)

Permit issued to requesting person/s, establishment/s, alliance or society giving them consent to undertake a specific activity within the City of Meycauayan. Said request is subject for approval.

Office or Division: BUSINESS PERMIT AND LICENSING OFFICE Classification: Simple Type of Transaction: G2C, G2B & G2G – Government to Transacting Public, Business Entity and other Government Agency, Employee or Official Who may avail: Business Owner or Authorized Representative, All CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter of Request Requesting person /corporation CLIENT AGENCY FEES TO PROCESSING PERSON STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Prepare and 1. Receive letter of None None Office of the City submit letter of request. Secure mayor’s Mayor request to the Office approval. Personnel of the City Mayor. Office of the City Mayor 2. Present approved 2.1 Receive approved None 15 minutes Licensing Inspector II letter of request to letter of request. Licensing Officer I BPLO and Secure (If approved letter Licensing Officer III order of payment. comes from the Mayor’s Local Revenue Office, inform/call the Collection Officer III requesting person/party) Revenue Collection 2.2. Give a copy of the Clerk I approved Letter of Request to the Assessment Window for Business Permit and printing of Order of Licensing Office Payment.

2.3. Issue order of payment to the client. 3. Proceed to the 3. Receive order of Based on 5 minutes Revenue Collection Office of the City payment and nature of Clerk I Treasurer. Present corresponding fee. request. Office of the City order of payment and Issue Official Receipt to 53

pay corresponding client. Treasurer amount. Secure Official Receipt. 4. Present Official 4. Prepare Special None 5 minutes License Inspector II Receipt to BPLO. Permit and release Licensing Officer I Receive Special Special Permit, a copy Licensing Officer III Permit, a copy of of approved Letter of City Business Permit approved Letter of Request and Official and Licensing Officer Request and Official Receipt to client. Office of the City Receipt after signing Treasurer logbook. TOTAL Based on 25 minutes assessment

8. Special Permit (Gaffer/Peddler)

Permit issued to requesting person/s that allows them to practice their occupation in this city, as allowed by the provisions of the City Administrative Code as well as the existing laws, ordinances and policies.

Office or Division: BUSINESS PERMIT AND LICENSING OFFICE Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE Previous Permit Client File / Issued by BPLO Current Barangay Clearance (Original) Barangay Hall Valid Community Tax Certificate Barangay Hall / City Hall - (1 Photocopy) FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Present previous 1. Check presented None 2 minutes Administrative Aide III permit (for renewal), documents and issue Business Permit and barangay clearance order of payment. Licensing Office and cedula (for new applicant). Receive order of payment.

2. Proceed to the 2. Receive order of Php200.00 5 minutes Revenue Collection Clerk Office of the City payment and I Treasurer, present corresponding fee. Office of the City order of payment and Issue Official Receipt Treasurer pay corresponding to client. amount. Secure Official Receipt. 3. Present Official 3. Prepare Mayor’s None 7 minutes License Inspector II Receipt to BPLO and Clearance and issue Licensing Officer III receive Special Special Permit and City Business Permit and Permit and Official Official Receipt. Licensing Officer Receipt after signing logbook. TOTAL Php200.00 14 minutes

OFFICE OF THE CITY ENGINEER EXTERNAL SERVICES

1. Building Permit (with Sanitary/Plumbing & Electrical Permit) Building Permit is issued by the Building Official to allow an individual/contractor to proceed with a construction/ remodeling/renovation project on their property. Office or Division: Office of the City Engineer Classification: Simple/Complex/Highly Technical Type of Transaction: G2C/G2B/G2G – Government to Citizen / Government to Business/ Government to Government Who may avail: Potential Building Owners / Building Contractors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Transfer Certificate of Title (Land Title) - Registry of Deeds-Meycauayan / Owner -(5 photocopies) 2. Contract of Sale/Lease (if applicant is not -Lessor of Property the registered owner) -(5 photocopies) 3. Tax Declaration -(5 photocopies) -City Assessor’s Office 4. Latest Real Property Tax Receipt -Owner’s Copy / City Treasurer’s Office (Amilyar -5 photocopies) 5. Lot/Location Plan with Vicinity Map -Owner / Licensed Civil Engineer / Architect -(5 copies – with original signature of Licensed Civil Engineer/Architect) 6. Building Plan, Specification and Bill of -Licensed Civil Engineer/Architect Materials signed by Civil Engineer/Architect (with Dry Seal) -(5 original copies – with original signature of Licensed Civil Engineer/Architect) 7. Barangay Clearance -City Treasurer’s Office

8. Community Tax Certificate (Cedula) -Barangay Hall / City Treasurer’s Office 9. Locational / Zoning Clearance -City Urban Planning and Development Office -(1 photocopy) 10. Photocopy of: Signing Engineer’s - Licensed Civil Engineer/Architect -PRC ID Card (Front and Back) -Professional Tax Receipt-Current Year -Community Tax Certificate-Current Year 11. Fire Safety Evaluation Clearance(FSEC) -Bureau of Fire Protection – Meycauayan -(1 original & 1 photocopy) 12. ECC (Environmental Compliance -ECC- Malolos Branch Certificate) – (1 original & 1 photocopy) 13. DOLE (CSHP-Construction Safety and -DOLE-Malolos Branch Health Program) – (1 original & 1 photocopy) 14. Structural Computation/Analysis (For 2- -Licensed Civil Engineer/Architect Storey Building and above) 57

For Repair, Renovation and Addition 1. Previous Building Permit -Owner’s Copy 2. Approved Plan -Owner’s Copy 3. Certification of Occupancy -Owner’s Copy 4. Fire Safety-Evaluation Clearance (FSEC) -Bureau of Fire Protection – Meycauayan

**IMPORTANT: Building Permit Form should be NOTARIZED.

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Submit the filled-out and Receive and None 15 minutes Administrative notarized application review submitted Aide IV form with complete documents. Electrical requirements. Inspector I Engineering Assistant Building Inspector I Office of the City Engineer

2. Assist in ocular Conduct ocular None 1 hour Electrical inspection. inspection. (as per Inspector I schedule) Engineering Assistant Building Inspector I Office of the City Engineer

3. Wait for the Assessment Issue order of Based on the 10 minutes Engineering and Order of Payment. payment. Building Code Assistant Fees and Building submitted Plans Inspector I and Bills of Senior Admin. Materials Assist. I Office of the City Engineer

4. Proceed to the Office of Receive payment Based on order 5 minutes Revenue the City Treasurer, and issue official of payment. Collection Clerk I present order of payment receipt Office of the City and pay the required Treasurer 58

fees. Secure Official Receipt

5. Return to City Engineer’s Prepare Building, None 10 minutes Engineering Office and present Sanitary and Assistant Official Receipt Electrical Permit. Building Inspector I Senior Admin. Assist. I OIC - City Engineer Office of the City Engineer 6. Receive Building/ Release Building None 5 minutes Administrative Sanitary and Electrical Sanitary and Aide IV Permit. Electrical. Office of the City Engineer TOTAL Based on 1 hour & 45 assessment minutes

2. Electrical Permit Electrical permits issued by the Building Official for the installation, alteration, replacement or repair of electrical wiring and equipment within or on any structure and for the of an existing installation.

Office or Division: Office of the City Engineer Classification: Simplealteration Complex/Highly Technical Type of Transaction: G2C/G2B/G2G – Government to Citizen / Government to Business/ Government to Government Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Barangay Clearance - City Treasurer’s Office 2. Sketch (Landmarks) - Owner 3. Title or Tax Declaration (OHA) - Registry of Deeds - Meycauayan 4. Community Tax Certificate - Barangay Hall / Treasurer’s Office (Cedula) -Owner for Temporary Electrical Permit: 1. Building Permit

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Submit the filled- Receive and None 15 minutes Administrative Aide IV out application review Electrical Inspector I form with complete submitted Office of the City requirements and documents. Engineer with original signature of a Registered Master Electrician/ Registered Electrical Engineer. 2. Assist in ocular Conduct ocular None 1 hour ( as per Electrical Inspector I inspection. inspection. schedule) Office of the City Engineer 3. Wait for Order of Issue order of Php 330.00- 10 minutes Administrative Aide IV Payment. payment. Residential Electrical Inspector I Php 426.00- Office of the City Commercial Engineer Php 426.00- Temporary Industrial is based on submitted KVA load 4. Proceed to the Receive Based on order of 5 minutes Revenue Collection Office of the City payment and payment. Clerk I Treasurer, present issue official Office of the City order of payment receipt Treasurer and pay the required fees. Secure Official Receipt 5. Return to City Prepare None 5 minutes Administrative Aide IV Engineer’s Office Electrical Electrical Inspector I and present Permit. Senior Admin. Assist.I Official Receipt OIC - City Engineer Office of the City Engineer 6. Receive Electrical Release None 3 minutes Administrative Aide IV Permit. Electrical Electrical Inspector I Permit Office of the City Engineer TOTAL Based on 1 hour & 38 assessment minutes

3. Certificate of Final Electrical Inspection A Certificate is issued by the Building Official to the owner/applicant as a requirement for the installation of power lines to a building/structure and certifies the completeness of the installation of all electrical wirings. Office or Division: Office of the City Engineer Classification: Simple/Complex/Highly Technical Type of Transaction: G2C/G2B/G2G – Government to Citizen / Government to Business/ Government to Government Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Yellow Card coming from MERALCO -MERALCO 2. Certificate of Occupancy -Owner’s Copy/Engineering Office 3. Electrical Permit -Owner’s Copy/Engineering Office

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Submit complete Receive and review None 15 minutes Administrative requirements. submitted Aide IV documents. Electrical Inspector I Office of the City Engineer 2. Assist in ocular Conduct ocular None 1 hour Electrical inspection. inspection. (as per Inspector I schedule) Office of the City Engineer 3. Wait for Order of Issue order of Php 30.00- 2 minutes Administrative Payment. payment. Residential Aide IV Php 60.00- Electrical Commercial Inspector I Php 150.00- Office of the City Industrial Engineer 4. Proceed to the Office of Receive payment Based on 5 minutes Revenue the City Treasurer, and issue official order of Collection Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt 5. Return to City Prepare CFEI None 5 minutes Administrative Engineer’s Office and Aide IV present Official Receipt Electrical 61

Inspector I

Senior Admin. Assist. I OIC - City Engineer Office of the City Engineer 6. Receive CFEI. Release CFEI. None 1 minute Administrative Aide IV Electrical Inspector I Office of the City Engineer TOTAL Based on 1 hour & 28 assessment minutes

4. Certificate of Occupancy Permit Certificate of Occupancy Permit is issued by the Building Official that serves as a proof that the structure built completed all the building work and suitable for occupation based on the National Building Code. Office or Division: Office of the City Engineer Classification: Simple/Complex Highly / Technical Type of G2C/G2B/G2G – Government to Citizen / Government to Business/ Transaction: Government to Government Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. As-Built Plans and Specifications, duly -Licensed Civil Engineer/Architect signed and sealed by respective Professional discipline 2. Daily Construction Works Logbook - Licensed Civil Engineer/Architect 3. Certificate of Completion, duly notarized - Engineering Office, Meycauayan 4. Approved Building Permits Plans and Official Receipts -Owner’s Copy 5. Photo/s of Building showing substantial -Owner completion 6. Affidavit of Change of Professionals (In- -Licensed Civil Engineer/Architect Charge of Design and Construction) 7. Fire Safety Inspection Certificate for -Bureau of Fire Protection – Meycauayan Occupancy Permit (From Bureau of Fire Protection) 62

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out and Receive and None 10 minutes Administrative Aide IV notarized form with review submitted Engineering Assistant complete documents. Building Inspector I requirements. Office of the City Engineer 2. Assist in ocular Conduct ocular None 30 minutes Engineering Assistant inspection. inspection. Building Inspector I Office of the City Engineer 3. Wait for Order of Issue order of Based on 10 minutes Engineering Assistant Payment. payment. Building Building Inspector I Code Fees Senior Admin. Assist. I Office of the City Engineer 4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt. 5. Return to City Prepare the Permit. None 5 minutes Administrative Aide IV Engineer’s Office Senior Admin. Assist. I and present Official OIC - City Engineer Receipt 6. Receive Occupancy Release None 3 minutes Administrative Aide IV Permit. Occupancy Permit. Office of the City Engineer TOTAL Based on 1 hour & 3 assessment minutes

5. Excavation Permit

Excavation Permit is issued by the Building Official authorizing excavations for water lines and connections. Office or Division: Office of the City Engineer Classification: SimpleComplex Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Request from Water District -Water District - Meycauayan 2. Barangay Clearance -City Treasurer’s Office 3. Sketch (Landmarks) -Owner 4. Community Tax Certificate (Cedula) -Barangay Hall / City Treasurer’s Office

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Submit filled out form Receive and None 3 minutes Administrative Aide with complete review submitted IV requirements. documents. Engineering Assistant Building Inspector I Office of the City Engineer

2. Assist in ocular Conduct ocular None 30 minutes Administrative Aide inspection. inspection. IV Engineering Assistant Building Inspector I Office of the City Engineer

3. Wait for Order of Issue order of Based on 10 minutes Administrative Aide Payment. payment. Building Code IV Fees Engineering Assistant Building Inspector I Office of the City Engineer

4. Proceed to the Office Receive payment Based on order 5 minutes Revenue Collection of the City Treasurer, and issue official of payment. Clerk I present order of receipt Office of the City payment and pay the Treasurer required fees. Secure Official Receipt 5. Return to City Prepare None 5 minutes Administrative Aide Engineer’s Office Excavation IV and present Official Permit. Senior Admin. Receipt Assist. I OIC - City Engineer Office of the City Engineer 6. Receive Excavation Release None 1 minute Administrative Aide Permit. Excavation IV Permit. Office of the City Engineer TOTAL Based on 54 minutes assessment

6. Fencing Permit

FENCING PERMIT is issued for the construction of fences which are greater than 3 feet in height, measured from the finished grade which are also 10 feet of any street right of way or access easement or within 20 feet of a corner. Office or Division: Office of the City Engineer Classification: Simple/Complex/Highly Technical Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. TCT (Land Title) -Registry of Deeds-Meycauayan/Owner 2. Barangay Clearance -City Treasurer’s Office -City Assessor’s Office - Meycauayan 3. Tax Declaration/Latest Real Property -Treasurer’s Office - Meycauayan 4. Tax Receipt (Amilyar) -Licensed Civil Engineer/Architect 5. Fencing Plan -Licensed Civil Engineer/Architect 6. Lot Plan -Licensed Civil Engineer/Architect 7. Bill of Materials -Barangay Hall / City Treasurer’s Office 8. Community Tax Certificate (Cedula)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY BE PAID TIME RESPONSIBLE ACTIONS 1. Submit filled out and Receive and None 3 minutes Administrative Aide IV notarized form with review submitted Engineering Assistant complete documents. Building Inspector I requirements. Office of the City Engineer 2. Assist in ocular Conduct ocular None 30 minutes (as Engineering Assistant inspection. inspection. per schedule) Building Inspector I Office of the City Engineer 3. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt

4. Return to City Prepare Fencing None 5 minutes Administrative Aide IV Engineer’s Office Permit. Engineering Assistant and present Official Building Inspector I Receipt Senior Admin. Assist. I OIC - City Engineer Office of the City Engineer 5. Receive Fencing Release Fencing None 3 minutes Administrative Aide IV Permit. Permit. TOTAL Based on 46 minutes assessment

7. Mechanical Permit MECHANICAL PERMIT is issued by the Building Official to install new mechanical equipment such as heating, venting, and air conditioning (HVAC) equipment and kitchen hood exhaust systems etc. Office or Division: Office of the City Engineer Classification: SimpleComplex/Highly Technical Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: Commercial and Industrial Establishments

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Mechanical Plan (3 copies) -Registered Mechanical Engineer 2. Barangay Clearance -City Treasurer’s Office 3. Occupancy Permit (1 photocopy) -Owner’s Copy 4. Building Permit (1 photocopy) -Barangay Hall / City Treasurer’s Office 5. Community Tax Certificate (Cedula) -Owner’s Copy / City Treasurer’s Office 6. Latest Real Property Tax Receipt (Amilyar)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Submit filled out Receive and None 3 minutes Administrative Aide IV application form with review submitted Engineering Assistant complete requirements documents. Building Inspector I and with original Office of the City signature of Registered Engineer Mechanical Engineer. 2. Assist in ocular Conduct ocular None 30 minutes (as Engineering Assistant inspection. inspection. per schedule) Building Inspector I Office of the City Engineer 3. Wait for Order of Issue order of Based on 10 minutes Engineering Assistant Payment. payment. Building Building Inspector I Code Fees Senior Admin. Assist. I Office of the City Engineer 4. Proceed to the Office of Receive Based on 5 minutes Revenue Collection the City Treasurer, payment and order of Clerk I present order of issue official payment. Office of the City payment and pay the receipt Treasurer required fees. Secure Official Receipt 5. Return to City Prepare None 5 minutes Administrative Aide IV Engineer’s Office and Mechanical Engineering Assistant 67

present Official Receipt Permit. Building Inspector I Senior Admin. Assist. I OIC - City Engineer Office of the City Engineer 6. Receive Mechanical Release None 3 minutes Administrative Aide IV Permit. Mechanical Office of the City Permit. Engineer TOTAL Based on 56 minutes assessment

8. Annual Mechanical Permit ANNUAL MECHANICAL PERMIT is issued for Annual permit to operate machineries. Office or Division: Office of the City Engineer Classification: SimpleComplex/Highly Technical Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: Commercial and Industrial Establishments

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Mechanical Lay-out -Registered Mechanical Engineer 2. Latest Real Property Tax Receipt -Owner’s Copy / Treasurer’s Office (Amilyar) 3. Community Tax Certificate (Cedula) -Barangay Hall / Treasurer’s Office

AGENCY FEES TO PROCESSING PERSON CLIENT TEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out Receive and None 3 minutes Administrative Aide IV application form with review submitted Engineering Assistant complete documents. Building Inspector I requirements. Office of the City Engineer 2. Assist in ocular Conduct ocular None 1 hour (as per Engineering Assistant inspection. inspection. schedule) Building Inspector I Office of the City Engineer 3. Wait for Order of Issue order of Based on 10 minutes Administrative Aide IV Payment. payment. Building Engineering Assistant Code Fees Building Inspector I Office of the City Engineer

4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt 5. Return to City Prepare Annual None 5 minutes Administrative Aide IV Engineer’s Office and Mechanical Engineering Assistant present Official Permit Building Inspector I Receipt Senior Admin. Assist. I OIC - City Engineer Office of the City Engineer 6. Receive the Permit Release the None 3 minutes Administrative Aide IV and sign in the log permit Office of the City book Engineer TOTAL Based on 1 hour & 26 assessment minutes

9. Annual Building Permit Annual Building permit is issued to check buildings structural condition. Office or Division: Office of the City Engineer Classification: SimpleComplex/Highly Technical Type of Transaction: G2C/G2B – Government to Citizen/ Government to Business Who may avail: Commercial and Industrial Establishments

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Building Permit (1 photocopy) -Owner’s Copy 2. Occupancy Permit (1 photocopy) -Owner’s Copy 3. Community Tax Certificate (Cedula) -Barangay Hall / City Treasurer’s Office 4. Latest Real Property Tax Receipt -Owner’s Copy / City Treasurer’s Office (Amilyar) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out form Receive and None 3 minutes Administrative Aide IV with complete review submitted Engineering Assistant requirements. documents. Building Inspector I Office of the City Engineer 2. Assist in ocular Conduct ocular None 30 minutes Engineering Assistant inspection. inspection. Building Inspector I Office of the City Engineer 69

3. Wait for Order of Issue order of Based on 10 minutes Administrative Aide IV Payment. payment. Building Engineering Assistant Code Fees Building Inspector I Office of the City Engineer 4. Proceed to the Office of Receive Based on 5 minutes Revenue Collection the City Treasurer, payment and order of Clerk I present order of issue official payment. Office of the City payment and pay the receipt Treasurer required fees. Secure Official Receipt 5. Return to City Prepare Annual None 5 minutes Administrative Aide IV Engineer’s Office and Building Permit. Engineering Assistant present Official Receipt Building Inspector I OIC - City Engineer Office of the City Engineer TOTAL Based on 53 minutes assessment

10. Demolition Permit DEMOLITION PERMIT is issued to certifies that the building is structurally unsafe and otherwise constitutes a hazard to safety of health or public welfare because of inadequate maintenance and therefore is declared dangerous to human life and must be demolished.

Office or Division: Office of the City Engineer Classification: SimpleComplex Type of Transaction: G2C/G2B/G2G – Government to Citizen / Government to Business/ Government to Government Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Picture of the structure to be -Owner demolished 2. Vicinity Map -Owner’s Copy 3. Floor Plan (Building/Structure) -Licensed Civil Engineer/Architect 4. Demolition Permit form duly notarized -City Engineering Office 5. Barangay Clearance -Barangay Hall of the barangay where the demolition is located 6. Community Tax Certificate (Cedula) -Barangay Hall / City Treasurer’s Office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out application form with Receive and None 3 minutes Administrative Aide IV notarized with review submitted Engineering Assistant complete documents. Building Inspector I requirements and with Office of the City original signature of Engineer Licensed Civil Engineer/Architect. 2. Assist in ocular Conduct ocular None 1 hour (as per Engineering Assistant inspection. inspection. schedule) Building Inspector I Office of the City Engineer 3. Wait for Order of Issue order of Based on 10 minutes Administrative Aide IV Payment. payment. Building Engineering Assistant Code Fees Building Inspector I Office of the City Engineer 4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt 5. Return to City Prepare None 5 minutes Administrative Aide IV Engineer’s Office and Demolition Engineering Assistant present Official Permit. Building Inspector I Receipt Senior Admin. Assist. I OIC - City Engineer Office of the City Engineer 6. Receive Demolition Release None 1 minute Administrative Aide IV Permit. Demolition Office of the City Permit. Engineer TOTAL Based on 1 hour & 24 assessment minutes

11. Development Permit DEVELOPMENT PERMIT is issued and approved by the City Mayor that specifies how development is to occur on a given parcel of land. Once approved, the Development Permit is registered against the title of the land and becomes binding on future land owners. Office or Division: Office of the City Engineer Classification: Highly Technical Type of Transaction: G2C/G2B– Government to Citizen / Government to Business Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Application letter requesting for re- -Owner / Corporation classification of land/issuance of Development Permits/approval of Subdivision plans. In case of Corporation, the applicant must be duly authorized by the Board of Directors to apply on behalf of the Corporation. 2. Project Proposal -Owner / Corporation 3. Certified True Copy of Title -Registry of Deeds-Meycauayan / Owner 4. SEC or DTI Registration and Mayor’s -SEC – PICC /DTI-Malolos /BPLO-Meycauayan Permit, if there is any; 5. Site Development Plans, Vicinity/Location Map -Licensed Civil Engineer/Architect 6. Payment of Real Property Tax -Owner’s Copy / Treasurer’s Office 7. Tax Declaration -Assessor’s Office 8. Payment of Application Fee for Re- -Owner / Corporation classification of Land/issuance of Development Permits/approval of Subdivision Plans 9. Location Clearance / Certification from -CUPDO - Meycauayan CUPDO / Deputized Zoning Administrator as to the actual and potential compatible land uses. 10. Barangay Clearance -City Treasurer’s Office

The applicant must submit to the Office of the Sangguniang Panlungsod, the following pertinent papers/documents. (13 certified Xerox copy each)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete Receive and review None 3 minutes Administrative Aide IV requirements. submitted Engineering Assistant documents. Building Inspector I Office of the City Engineer 2. Assist in ocular Conduct ocular None 30 minutes Engineering Assistant inspection. inspection. Building Inspector I Office of the City Engineer 3. Wait for Order of Issue order of Based on 10 minutes Engineering Assistant Payment. payment. Building Building Inspector I Code Fees Senior Admin. Assist. I Office of the City Engineer 4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt

5. Return to City Prepare the permit None 5 minutes Senior Admin. Assist. I Engineer’s Office and proceed to the OIC - City Engineer and present original Office of the City Office of the City & photocopy of Mayor for signature Engineer Official Receipt City Mayor Office of the City Mayor 6. Wait for the schedule Advice client of the None 3 minutes Senior Admin. Assist. I of release of permit schedule of release Office of the City of permit Engineer

7. Receive Release None 3 minutes Administrative Aide IV Development Permit. Development Permit. Office of the City Engineer TOTAL Based on 59 minutes assessment

12. Certificate of Change of Use CERTIFICATE OF CHANGE OF USE is issued for the change of use of a building or establishment.

Office or Division: Office of the City Engineer Classification: SimpleComplex /Highly Technical Type of Transaction: G2C/G2B– Government to Citizen / Government to Business Who may avail: Commercial and Industrial Establishments

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For Corporation 1. As-Built Plan -Licensed Civil Engineer/Architect 2. Contract of lease -Lessor of Property 3. Tax declaration -Assessor’s Office 4. Photos of Building -Owner 5. Locational / Zoning Clearance -CUPDO – Meycauayan (Business) 6. Fire Safety Inspection Certificate -Bureau of Fire Protection – Meycauayan (Business) 7. Barangay Clearance -Barangay Hall of the barangay where the building is located 8. SEC/DTI -SEC-PICC / DTI-Malolos 9. Certificate of Occupancy (Lessor) -Lessor of Property 10. ECC (DENR) - DENR – Pampanga

For Single Proprietor 1. Contract of lease -Lessor of Property 2. Photos of Building -Owner 3. Location/Zoning Clearance (Business) -CUPDO-Meycauayan 4. Barangay Clearance (Business) -Barangay Hall 5. SEC/DTI -SEC-PICC / DTI-Malolos 6. Certificate of Occupancy (Lessor) -Lessor of Property

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out Receive and None 3 minutes Administrative Aide IV application form with review submitted Engineering Assistant complete documents. Building Inspector I requirements Office of the City Engineer 2. Assist in ocular Conduct ocular None 30 minutes Engineering Assistant inspection. inspection. Building Inspector I Office of the City Engineer 74

3. Wait for Order of Issue order of Based on 10 minutes Administrative Aide IV Payment. payment. Building Engineering Assistant Code Fees Building Inspector I Senior Admin. Assist. I Office of the City Engineer 4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt 5. Return to City Prepare the None 5 minutes Administrative Aide IV Engineer’s Office and Permit. Electrical Inspector I present Official Senior Admin. Assist. I Receipt OIC - City Engineer Office of the City Engineer 6. Receive Certificate of Release None 3 minutes Administrative Aide IV Change of use Certificate of Office of the City Change of use Engineer TOTAL Based on 56 minutes assessment

13. Annual Electrical Permit Electrical Annual Permit is issued for site specific and intended for minor installations and maintenance at a specific commercial, industrial or institutional premise. Office or Division: Office of the City Engineer Classification: SimpleComplex/Highly Technical Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: Industrial Establishments

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. DOLE (Order of Payments) DOLE – Malolos / Pampanga

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY BE PAID TIME RESPONSIBLE ACTIONS 1. Present Order of Receive and None 3 minutes Administrative Aide IV Payment from DOLE review submitted Engineering Assistant documents. Building Inspector I Office of the City Engineer 75

2. Wait for Order of Issue order of Based on 10 minutes Administrative Aide IV Payment. payment. Building Engineering Assistant Code Fees Building Inspector I Office of the City Engineer 3. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt 4. Return to City Release Annual None 1 minute Administrative Aide IV Engineer’s Office Electrical Permit. Office of the City and present Official Engineer Receipt. Receive Annual Electrical Permit TOTAL Based on 19 minutes assessment

14. Excavation and Ground Preparation EXCAVATION AND GROUND PREPARATION is issued by the Building Official authorizing excavations, including those made for the purposes of removing earth, sand, gravel, or other material from the Subject Property. Office or Division: Office of the City Engineer Classification: SimpleComplex Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE -Registry of Deeds-Meycauayan / Owner 1. TCT/Deed of Sale -Barangay Hall of the barangay where the excavation 2. Barangay Clearance for Excavation 3. Lay-out Plan located a.) Architectural -Licensed Civil Engineer/Architect b.) Foundation AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out Receive and None 3 minutes Administrative Aide IV application form w/ review submitted Engineering Assistant complete documents. Building Inspector I requirements. Office of the City 76

Engineer 2. Assist in ocular Conduct ocular None 30 minutes Engineering Assistant inspection. inspection. Building Inspector I Office of the City Engineer 3. Wait for Order of Issue order of Based on 10 minutes Engineering Assistant Payment. payment. Building Building Inspector I Code Fees Senior Admin. Assist. I Office of the City Engineer 4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt

5. Return to City Prepare the Permit. None 5 minutes Administrative Aide IV Engineer’s Office Senior Admin. Assist. I and present Official OIC - City Engineer Receipt Office of the City Engineer 6. Receive Excavation Release None 3 minutes Administrative Aide IV and Ground Excavation and Office of the City Preparation Permit. Ground Engineer Preparation Permit. TOTAL Based on 56 minutes assessment

15. Electronics Permit ELECTRONICS PERMIT is issued by the Building Official for the installation of Electronics equipment/device of Commercial / Industrial Establishments. Office or Division: Office of the City Engineer Classification: SimpleComplex Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Lay-out Plan (3 copies) -Licensed Electronics & Communication Engineer 2. Barangay Clearance -Barangay Hall of the barangay where the building located

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete Receive and None 3 minutes Administrative Aide IV requirements. review submitted Engineering Assistant documents. Building Inspector I Office of the City Engineer

2. Assist in ocular Conduct ocular None 30 minutes Engineering Assistant inspection. inspection. Building Inspector I Office of the City Engineer

3. Wait for Order of Issue order of Based on 10 minutes Administrative Aide IV Payment payment. Building Engineering Assistant Code Fees Building Inspector I Senior Admin. Assist. I Office of the City Engineer

Receipt

5. Return to City Prepare the Permit. None 5 minutes Administrative Aide IV Engineer’s Office Electrical Inspector I and present Official Senior Admin. Assist. I Receipt OIC - City Engineer Office of the City Engineer 6. Receive Electronics Release None 3 minutes Administrative Aide IV Permit. Electronics Permit. Office of the City Engineer TOTAL Based on 56 minutes assessment

16. Sign Permit / Billboard SIGN PERMIT is issued to any publicly displayed information that's presented in the form of words, symbols and/or pictures and is designed to advertise his/her business. Sign permits provide legal permission to post such information.

Office or Division: Office of the City Engineer Classification: SimpleComplex Type of Transaction: G2C/G2B – Government to Citizen / Government to Business Who may avail: Commercial Establishments

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Lay-out (3 copies) -Licensed Civil Engineer/Architect 2. Barangay Clearance -Barangay Hall of the barangay where the signage installed 3. National Grid Corporation Clearance -NGCP –San Jose Del Monte, Bulacan (Structures along NGCP Lines) 4. DPWH -DPWH-2nd Engineering District,Sta. Maria,Bulacan AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out form Receive and None 3 minutes Administrative Aide IV with complete review submitted Engineering Assistant requirements documents. Building Inspector I Office of the City Engineer 2. Assist in ocular Conduct ocular None 30 minutes Engineering Assistant inspection. inspection. Building Inspector I 79

Office of the City Engineer 3. Wait for Order of Issue order of Based on 10 minutes Administrative Aide IV Payment. payment. Building Engineering Assistant Code Fees Building Inspector I Senior Admin. Assist. I Office of the City Engineer 4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer, and issue official order of Clerk I present order of receipt payment. Office of the City payment and pay the Treasurer required fees. Secure Official Receipt 5. Return to City Prepare the None 5 minutes Administrative Aide IV Engineer’s Office Permit. Senior Admin. Assist. I and present Official OIC - City Engineer Receipt Office of the City Engineer 6. Receive Sign Permit. Release Sign None 1 minutes Administrative Aide IV Permit. Office of the City Engineer TOTAL Based on 54 minutes assessment

OFFICE OF THE CITY URBAN PLANNING AND DEVELOPMENT OFFICER EXTERNAL SERVICES

1. Issuance of Locational Clearance/Certificate of Zoning Compliance

For Building Permit

A clearance issued to a proposed building construction that the project conforms to the existing Land Use Plan of the City and is allowed under the provisions of the Zoning Ordinance as well as other standards, rules and regulations on land use. Office or Division: Office of the City Planning and Development Coordinator Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Duly accomplished Notarized application form (2 Original) City Urban Planning and Development Office 2. Complete Architectural Plan: Location/Vicinity Map, site development plan, floor plans and building elevations and Licensed Engineer/Architect sections duly signed and sealed by a licensed Architect or

Engineer. New Construction (Original)

3. Complete As Built Architectural plan: Location/Vicinity Licensed Engineer/Architect Map, site development plan, floor plans and building elevations and sections duly signed and sealed by a licensed Architect or Engineer. Renovation/Alteration (Original)

4. Proof of Ownership (Property Owner)  Transfer Certificate of Title (1 Photocopy) Owner’s File Copy / Registry of Deeds  Tax Declaration (Land and Building, if applicable) Owner’s File Copy /Office of the City  Deed of Conveyance (1 Photocopy) Assessor

To be provided by client

5. Right Over Property (If not Property Owner)  Contract of Lease (1 Photocopy) Property owner / Lessor  Letter of Authority with photocopied ID of the owner Property owner / Lessor (1 Photocopy)  Contract to Sell (1 Photocopy) Property owner

6. Bill of Materials(1 original) To be provided by client/representative 7. Barangay Building Clearance (1Photocopy) Office of the City Treasurer 8. Homeowner’s Association Clearance (1Photocopy) Existing Subdivision/Condominium 9. Pay the required fees (1 photocopy) Office of the City Treasurer

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit duly Receive and review None 15 minutes Administrative accomplished and documents and Assistant II notarized form record in the Project Development together with logbook Officer documentary Zoning Inspector requirements. Zoning Officer CUPDO 2. Assist in the ocular Conduct ocular None 1 hour Zoning Inspector inspection inspection to verify (as per Zoning Officer the location of the schedule) building against the CUPDO Land Use Plan Verify and None 8 minutes Zoning Officer check area computation CUPDO 3. Wait for the Order of Issue order of Based on 2 minutes Administrative Payment. payment. Schedule Assistant II of Zoning Project Development Fees Officer CUPDO 4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer and issue official Schedule Clerk I for payment. Secure receipt. of Zoning Official Receipt Fees Office of the City Treasurer 5. Present the Official Prepare and Sign None 8 minutes Administrative Receipt Locational Assistant II Clearance. Project Development Officer Zoning Administrator City Planning and Development Coordinator CUPDO 6. Receive Locational Release Locational None 2 minutes Administrative Clearance. Clearance. Assistant II Project Development Officer CUPDO TOTAL Based on 1 hour & Schedule 40minutes of Zoning Fees

2. Issuance of Locational Clearance/Certificate of Zoning Compliance Business Permit

A clearance issued to a proposed business that the business conforms to the existing Land Use Plan of the City and is allowed under the provisions of the Zoning Ordinance as well as other standards, rules and regulations on land use. Office or Division: Office of the City Planning and Development Coordinator Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Duly accomplished Notarized application City Urban Planning and Development Office form (2 Original) 2. Location/Vicinity Map indicating clearly & Licensed Engineer/Architect/Google Map specially the exact location of the proposed site and/or landmarks. (Original)

4. Proof of Ownership (Property Owner)  Transfer Certificate of Title (1 Owner’s File Copy / Registry of Deeds Photocopy)  Tax Declaration (Land and Building if Owner’s File Copy /Office of the City Assessor applicable)  Deed of Conveyance (1 Photocopy) Owner’s File Copy / Notary Public

5. Right Over Property (If not Property Owner)  Lessor’s Business Permit (1 Property owner / Lessor Photocopy)  Contract of Lease (1 Photocopy) Property owner / Lessor  Letter of Authority with photocopied ID Property owner of the owner (1 Photocopy)  Contract to Sell (1 Photocopy) Property owner

7. Barangay Business Clearance (1 Office of the City Treasurer Photocopy) 8. Homeowner’s Association Clearance (1 Existing Subdivision/Condominium Photocopy)

7. Floor Plan (1 original) To be provided by the client/representative 8. Pay the required fees (1 photocopy) Office of the City Treasurer

For Single Proprietorship  DTI Certificate of Registration of Business Name 84

For Corporation/Partnership  SEC Certificate and Articles of Incorporation/Partnership Securities and Exchange Commission

Additional Requirements for Industrial Projects  Description of Product/s of the Project Department of Trade & Industry (DTI)  Flowchart of Manufacturing Process To be provided by client  Environmental Compliance Certificate To be provided by client (ECC) / Certificate of Non-Coverage Dept. of Environment & Natural Resources (DENR) (CNC)

4. Proceed to the Office Receive payment Based on 5 minutes Revenue Collection of the City Treasurer and issue official Schedule Clerk I for payment. Secure receipt. of Zoning Official Receipt Fees Office of the City Treasurer 5. Present the Official Prepare Locational None 8 minutes Administrative Receipt Clearance. Assistant II Project Development Officer Zoning Administrator City Planning and Development Coordinator CUPDO

6. Receive Locational Release Locational None 2 minutes Administrative Clearance. Clearance. Assistant II Project Development Officer CUPDO TOTAL Based on 1 hour & 32 Schedule minutes of Zoning Fees

3. Request for Data (Socio-Economic Profile/Statistical Data/Maps/Others)

Research service provided to any individuals needed data about City of Meycauayan.

Office or Division: Office of the City Planning and Development Coordinator Classification: Simple Type of Transaction: G2C/G2B/G2G – Government to Client / Government to Business/ Government to Government Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter Request (Original) To be provided by client  Addressed to the City Mayor, attention to the City Administration  Stating extent and purpose of the research  Printed in letterhead and noted by

authorized signatories Office of the City Administrator Endorsement slip AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit endorsed Review letter and None 5 minute Economic letter of request and refer to the Office / Researcher Sign in the logbook. division concern Statistician I CUPDO 2. Receive requested Prepare and None 30 minutes Economic data. release requested Researcher data. Statistician I City Planning and Development Coordinator CUPDO TOTAL None 35 minutes 86

4. Certificate/Endorsement of Barangay Annual Investment Program (AIP)

A Certificate issued to barangays for the endorsement of their respective AIP to the City Sangguniang Panlungsod

Office or Division: Office of the City Planning and Development Coordinator Classification: Simple Type of Transaction: G2G / Government to Government Who may avail: Barangay Secretary / Barangay Treasurer CHECKLIST OF REQUIREMENTS WHERE TO SECURE BDC- endorsed AIP Barangay Hall BDC Resolution endorsing AIP Sangguniang Barangay (SB) Resolution adopting AIP SB Resolution per Mandatory Fund List of PPAs per Mandatory Fund Transmittal Letter

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit documentary Receive and review None 10 minutes Planning Officer III requirements. documents Planning Officer I Personnel-in- Charge CUPDO Prepare Certificate/ None 5 minutes Planning Officer III Endorsement Planning Officer I OIC-CPDO CUPDO 2. Receive Certificate Issue Certificate. None Planning Officer III Planning Officer I CUPDO TOTAL None 15 minutes

5. Preliminary Approval and Locational Clearance (PALC)

Issued to every registered owner or developer of a parcel of land who wishes to convert the same into a subdivision project

Office or Division: Office of the City Planning and Development Coordinator Classification: Highly Technical Type of Transaction: G2B / Government to Business Who may avail: Real Estate Developers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished application form City Urban Planning & Development Office (CUPDO) Complete Subdivision Plan (15 sets) together To be provided by client with: Vicinity map indicating the adjoining land To be provided by client/Geodetic Engineer uses Transfer Certificate of Title To be provided by client/Registry of Deeds Tax Declaration To be provided by client/City Assessor’s Office DAR Clearance To be provided by client/DAR Site zoning certification from the Zoning To be provided by client/ CUPDO Administrator

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit duly Receive the accomplished and accomplished form notarized form and the required Zoning Officer III together with documents and Zoning Officer II documentary evaluate the None 30 minutes Zoning Inspector requirements. application Draftsman I /schematic plan CUPDO

Conduct site None 1 hour Zoning inspection and Administrator prepare Inspection Zoning Inspector Report CUPDO Prepare None 10 minutes Zoning endorsement letter Administrator to the office of the Zoning Officer III Sangguniang Zoning Officer II Panlungsod CUPDO together with all the required documents

2. Attend committee Attend committee None *As per Zoning hearing / Ocular hearing / Ocular schedule Administrator inspection for the inspection for the Zoning Officer III approval of the approval of the Zoning Officer II subdivision project subdivision project CUPDO

3. Pay the required Prepare order of *as per 2 minutes Zoning Officer III fees to the City payment for computatio Zoning Officer II Treasurer’s Office processing & n based on Zoning Inspector inspection fee and HLURB Draftsman I issue order of Schedule CUPDO payment to of Fees applicant 4. Present original & Prepare PALC and None 3 hours Zoning Officer III photocopy of the stamp the Zoning Officer II official receipt schematic plan with Draftsman I PALC Seal for CUPDO signature of the City Mayor 5. Receives the Releases the None 2 minutes Zoning Officer III approved PALC and approved PALC and Zoning Officer II Schematic Plan schematic plan CUPDO

TOTAL None 4 hours & 49 minutes

6. Site Zoning Classification Certificate Real property owners/representative, students (for academic research purposes), may secure a certificate of zoning classification for various purposes that such may serve them

Office or Division: Office of the City Planning and Development Coordinator Classification: Simple Type of Transaction: G2C / G2B Who may avail: Real Estate Developers / Business Owners / Prospective Buyers / Students CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished application form (1 CUPDO original) Letter Request indicating the Purpose To be provided by client (original) Location/Vicinity Map (original) To be provided by client /Geodetic Engineer Transfer Certificate of Title (1 Photocopy) To be provided by client/ Registry of Deeds Tax Declaration (1 Photocopy) To be provided by client /City Assessor’s Office 89

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE 1. Submit filled out Receive and None 2 minutes Zoning Officer III forms together evaluate the Zoning Officer II with the accomplished form Zoning Inspector required and the required Draftsman I documents documents CUPDO 2. Pay the Prepare order of *as per 2 minutes Zoning Officer III required fees to payment and issue computation Zoning Officer II the City to applicant based on HLURB Zoning Inspector Treasurer’s Schedule of Fees Draftsman I Office CUPDO 3. Receives the Prepare Site Zoning None 15 minutes Zoning signed Site Certification for Administrator Zoning signature of the Zoning Officer III Certification Zoning Administrator Zoning Officer II and release to the CUPDO applicant TOTAL *as per 19 minutes computation based on HLURB Schedule of Fees

OFFICE OF THE CITY TREASURER EXTERNAL SERVICES

1. Real Property Tax (RPT) This is the Tax imposed by the City Treasurer’s Office on all persons National or Judicial owning or administering Real Property including the improvements. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: Real Property Owner CHECKLIST OF REQUIREMENTS WHERE TO SECURE 14. Latest Official Receipt or Notice of To be provided by the client Assessment (1photocopy)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present the latest Verify and compute None 1 minute Administrative Official Receipt or Real Property Tax Assistant II Notice of Revenue Assessment Collection Clerk II Local Revenue Collection officer II Administrative Assistant III Office of the City Treasurer 2. Pay the required Accept payment AV x 1% x 2 4 minutes Revenue fees and issue Official (Basic & Collection Clerk II Receipt SEF) less Local Revenue discount Collection Officer II Deadline Administrative March 31 Assistant III Delinquent Office of the City AV x 1% x 2 Treasurer (Basic SEF) + 2% penalty per month of delay not exceed 36 mos.

3. Receive the Official Release Official none 1 minute Revenue Receipt Receipt Collection Clerk II Local Revenue Collection Officer II Administrative Assistant III Office of the City Treasurer TOTAL Based on 6 minutes assessment (Depending on the assessed value)

2. Business Tax and Regulatory Fees For New Applicant This is issued by the City Treasurer’s Office to persons/ company who operates a business within the City of Meycauayan. This tax is payable for every distinct establishment. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: Business Owner CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Issued Zoning Certificate or Zoning Ground Floor Room 107 - CUPDO Receipts ( Original and 1 Photocopy)

2. For Corporation/Partnership - SEC SEC - Pasay City Articles of Incorporation and By – Laws (Original and 1 Photocopy) or

For Single Proprietorship - DTI DTI - Meycauayan City Hall Pasalubong Center (Original and 1 Photocopy)

3. SPA for Authorized Representative – Person / Corporation being represented Single Proprietorship Board Resolution for Authorized Representative – Corporation

(Original and 2 photocopies)

4. For Cooperative – Cooperative Third Floor Room 314 (Cooperative Office) Development Authority (CDA) Certification from Cooperative Office 93

Barangay where Business is located / 5. Cedula (Original) Ground Floor Room 106 (Window 1 - 7)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present duly Verify duly None 2 minutes Local Revenue accomplished accomplished Collection Officer Application Form Application Form III with complete and requirements Revenue requirements Collection Clerk II Office of the City Treasurer Encode the details Based on 12 minutes Local Revenue of new business Capital and Collection Officer applicant and Nature of III compute Business Revenue Collection Clerk I Office of the City Treasurer 2. Receive Release Local Revenue Assessment Form Assessment Form None 1 minute Collection Officer III Revenue Collection Clerk II Office of the City Treasurer 3. Pay the required Receive payment Based on fees to Room 106 and issue Official Assess- 2 minutes Special Collecting Window 1/2/4 Receipt ment Clerk Form Cash Clerk I Office of the City Treasurer TOTAL Based on 17 minutes assessment (Depending on the assessed amount)

3. Business Tax and Regulatory Fees FOR RENEWAL This is issued by the City Treasurer’s Office to persons/ company who operates Business within the City of Meycauayan. The tax is payable for every distinct establishment. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: Business Owner CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Latest Mayor’s Permit and Receipts To be provided by the client (1st – 4th quarter) Original copy

2. BIR Returns preceeding year To be provided by the client/Accounting Office or (2550M, 2550Q, 2551M, 1702Q) or Accounting Firm Financial Statement (FS) or Notarized Certificate of Gross Sales/Income (If No Operation/Sales – Affidavit of No To be provided by the client/Accounting Office or Operation/Sales) Original and 2 Accounting Firm photocopies

3. Special Power of Attorney (SPA) for Person / Corporation being represented Authorized Representative – Single Proprietorship Board Resolution for Authorized representative – Corporation Original and 2 photocopies AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present duly Review as to None 1 minute Local Revenue accomplished completeness of Collection Officer Application Form Documents III with complete Revenue requirements Collection Clerk I Office of the City Treasurer

Compute Based on 8 minutes Local Revenue Business Tax gross sales/ Collection Officer gross III receipts and Revenue nature of Collection Clerk I 95

Business Office of the City Deadline Treasurer Jan. 20 Delinquent 25% Surcharge + 2% penalty per month not exceed 36 mos.

2. Receive Release None 1 minute Local Revenue Assessment Form Assessment Form Collection Officer III Revenue Collection Clerk II Office of the City Treasurer 3. Pay the required Receive payment Based on 2 minutes Special Collecting fees to Ground and issue Official assess-ment Clerk Floor Room 106 Receipt form Cash Clerk I Window 1/2/4 Office of the City Treasurer

TOTAL Based on 12 minutes assessment (Depending on the assessed amount)

4. Community Tax Certificate (Cedula) A community Tax Certificate is issued by the City Treasurer’s Office to inhabitant of the City of Meycauayan, eighteen years (18) & above. Business with gross sales/receipts, Real Property owner with assessed value of Php 1,000.00 or over, required by law to file Income Tax Return. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Application form or Ground Floor Room 106 (Window 1-7) Previous Cedula To be provided by the client

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the filled out Receive filled out None 2 minutes Revenue form or present form, prepare and Collection Clerk I previous Cedula print Cedula Special Collecting Clerk Administrative Assistant III Office of the City Treasurer 2. Sign and put thumb Review the issued None 1 minute Revenue mark on the Cedula Cedula Collection Clerk I Special Collecting Clerk Administrative Assistant III Office of the City Treasurer 3. Pay the required Accept payment For 2 minutes Special Collecting fees and Issue Cedula Individual Clerk Receipts or Cash Clerk I Salaries/ Office of the City Php Treasurer 1,000.00 x Php 1.00 + Php 5.00 For Corp. Gross Receipts or Earnings/ Php 97

5,000.00 x Php 2.00 + Php 500.00 Deadline Feb. 28 with 2% penalty charge every month for late payment

4. Receive the Cedula Release Cedula None. 1 minute Special Collecting Clerk Revenue Collection Clerk I Administrative Assistant III Office of the City Treasurer TOTAL Based on 6 minutes assessment (Depending on the assessed Amount)

5. Professional Tax Receipt (PTR) This is issued by the City Treasurer’s Office to all Professionals who passed the Bar Examinations or any Board and other Examinations conducted by the Philippine Regulation Commission (PRC) for the exercise or practice of his profession.

Office or Division: Office of the City Treasurer Classification: Simple Type of G2C – Government to Client Transaction: Who may avail: Board Passer

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. PRC ID (Original) To be provided by the client AGENCY FEES TO PROCESSIN PERSON CLIENT STEPS ACTIONS BE PAID G TIME RESPONSIBLE 1. Present PRC ID Review PRC ID, None 1 minute Administrative prepare and print Assistant III PTR. Special Collecting Clerk Office of the City Treasurer 2. Pay the required Accept payment PhP 4 minutes Special Collecting fees to Room 106 and issue PTR 300.00 Clerk Window 1-2/4-7 Deadline Cash Clerk I January 31 Office of the City with 25% Treasurer surcharge plus 2% penalty charge every month for late payment 3. Receive PTR Release PTR None 1 minute Administrative Assistant III Special Collecting Clerk Office of the City Treasurer

TOTAL Php 6 minutes 300.00-No Penalty (w/ penalty depending on when it is being paid)

6. Tax Clearance Certification issued by the City Treasurer’s Office to property owners who pay their updates Real Property Tax.

Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: Real Property Owner CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Real Property Tax Receipt To be provided by the client (1Photocopy) Ground Floor Room 101 2. Certified true copy of Tax Declaration Ground Floor Room 106 Window 1-7 3. Community Tax Certificate (Cedula) FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE 1. Submit the Review/verify the None 3 minutes Administrative complete presented documents Assistant II requirements and issue order of Office of the City payment Treasurer 2. Pay the Accept payment, Php 50.00 4 minutes Special Collecting required fees issue Official Receipt Clerk to Ground Cash Clerk I Floor Room Office of the City 106 Window 1- Treasurer 2/4-7

3. Present the Prepare Tax None 5 minutes Administrative Official Receipt Clearance Assistant II Office of the City Treasurer Review Tax None 2 minutes Local Revenue Clearance Certificate Collection Officer II Office of the City Treasurer 100

Approve Tax None 2 minutes City Treasurer Clearance Certificate Assistant City Treasurer Office of the City Treasurer 4. Receive Tax Release Tax None 1 minute Administrative Clearance Clearance Assistant II Office of the City Treasurer TOTAL Php 50.00 per 17 minutes clearance

7. Transfer Tax on Real Property A tax on sale, donation, barter or any other mode of transferring ownership or title of Real Property issued by the City Treasurer’s Office. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: Real Property Owner CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Original Title or To be provided by the client Certified true copy of Title Register of Deeds – Iba, Meyc., Bul. (Original and 1 photocopy) 2. Real Property Receipt (Original and 1 photocopy) To be provided by the client 3. Tax Clearance (Original and 1 photocopy) Ground Floor Room 105 4. Tax Declaration (Original and 1 photocopy) Ground Floor Room 101 5. Kind of Conveyance (Deed of Donation/Deed of To be provided by the client Absolute Sale/Extra-Judicial)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Submit the Review/verify the 55% of !% the 10 minutes Local Revenue complete presented total conside- Collection Officer II requirements documents and ration or fair Office of the City compute Transfer market value Treasurer Tax whichever is higher 2. Present the Check the None 2 minutes City Treasurer documents documents Assistant City together with presented and Treasurer order of computation Office of the City payment Treasurer 101

3. Pay the Accept payment Based on order 4 minutes Administrative required fees and issue Official of payment Assistant III Receipt Office of the City Treasurer 4. Receive Release Transfer None 1 minute Administrative Transfer Tax Tax Assistant III Office of the City Treasurer TOTAL (Depending on 17 minutes the assessed amount)

8. Fees and Charges This is issued by the City Treasurer’s Office as payment for documentary requirements of different offices. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Order of payment (Original) Offices issued Order of Payment

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit Order of Receive Order of None 1 minute Administrative Payment Payment presented Assistant III Special Collecting Clerk Office of the City Treasurer 2. Pay the required Accept payment Based on 4 minutes Administrative fees to Ground and issue Official Order of Assistant III Floor Room 106 Receipt Payment Cash Clerk I Window 1-2/4-7 Special Collecting Clerk Office of the City Treasurer Release Official None 1 minute Administrative 3. Receive Official Receipt Assistant III Receipt Special Collecting Clerk Office of the City Treasurer 102

TOTAL (Depending 6 minutes on the assessed Amount)

9. Traffic Violation This is issued by the City Treasurer’s Office to person who violates Traffic Ordinance in this City with its corresponding fines or penalty.

Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/ – Government to Client Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Traffic Violation Receipt (Original) From Traffic Enforcer

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present Traffic Review the Traffic None 1 minute Special Collecting Violation Receipt Violation Receipt Clerk presented Office of the City Treasurer 2. Pay the required Accept payment Based on 4 minutes Special Collecting fees to Ground and issue Official Traffic Clerk Floor Room 106 Receipt Violation Cash Clerk I Window 2/4-7 Office of the City Treasurer 3. Receive Official Release Official None 1 minute Special Collecting Receipt Receipt and Clerk License or Traffic Office of the City Violation Receipt Treasurer TOTAL (Depending 6 minutes on the violation)

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10. Certification for Business This is issued by the City Treasurer’s Office for authenticity of the documents requested as per attached supporting papers. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Order of Payment (Original) Ground Floor Room 104 2. Request Letter needed for issuance of Certification To be provided by the client (Original) AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME 1. Present Review and None 2 minutes Revenue Collection Clerk I necessary verify the Administrative Aide I documents/ documents/ Office of the City Treasurer requirements requirements for the specific presented certification needed

2. Pay the Accept payment 4 minutes Administrative Assistant III required fees to and issue Php 50.00 Special Collecting Clerk Ground Floor Official Receipt Cash Clerk I Room 106 Office of the City Treasurer Window 1-2/4-7 3. Present the Prepare None 12minutes Revenue Collection Clerk I Official Receipt Certification Office of the City Treasurer Check the None 2 minutes Local Revenue Collection Certification III Office of the City Treasurer Approve the None 2 minutes City Treasurer Certification Assistant City Treasurer Office of the City Treasurer 4. Receive Release 2 minutes Administrative Aide I Certification Certification None Revenue Collection Clerk I Office of the City Treasurer TOTAL Php50.00 24 minutes per certification

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11. Business Tax and Regulatory Fees FOR NEW APPLICANT This is issued to persons/ company who operates a business within the City of Meycauayan. This tax is payable for every distinct establishment. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: Business Owner CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Issued Zoning Certificate or Zoning Receipts ( Ground Floor Room 107 Original and Photocopy) 2. SEC Articles of Incorporation and By – Laws SEC - Pasay City (Original and 2 Photocopies) or 3. DTI or CDA ( Original and Photocopy) DTI - Ground Floor Pasalubong Center Ground Floor Room 106 CDA – City Hall Cooperative

4. SPA for Authorized Representative – Single Person / Corporation being Proprietorship represented Board Resolution for Authorized Representative – Corporation (Original and 2 photocopies) 5. Cedula (Original) Barangay where Business is located or Ground Floor Room 106 6. Pay the required fees Ground Floor Room 106 (Window 1/2/4) AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Present duly Check/verify None 2 minutes Local Revenue accomplished the Application Collection Officer III Application Form Form and Revenue Collection with complete requirements Clerk II requirements Office of the City Treasurer 2. Verified Encode the None 6 minutes Local Revenue Application Form details of new Collection Officer III registered Revenue Collection Business Clerk II Office of the City Treasurer 105

3. Accomplished Assess and Based on 6 minutes Local Revenue Application Form compute capital and Collection Officer III Business Tax nature of Revenue Collection and Regulatory business Clerk II Fees Office of the City Treasurer 4. Accomplished Release Local Revenue Application Form Assessment None 1 minute Collection Officer III Form Revenue Collection Clerk II Office of the City Treasurer 5. Pay the required Receive Based on fees payment, issue Assess- 2 minutes Special Collecting and validate ment Clerk Business Tax Form Cash Clerk I Office of the City Treasurer TOTAL (Depending 17 minutes on the assessed amount)

12. Business Tax and Regulatory Fees FOR RENEWAL This is issued to persons/ company who operates Business within the City of Meycauayan. The tax is payable for every distinct establishment. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: Business Owner

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Latest Mayor’s Permit and Receipts (1st – To be provided by the client th 4 quarter) Original copy

2. BIR Returns preceeding year (2550M, To be provided by the client/Accounting Office or 2550Q, 2551M, 1702Q) or Accounting Firm Financial Statement (FS) or Notarized To be provided by the client/Accounting Office or Certificate of Gross Sales/Income (If No 106

Operation/Sales – Affidavit of No Accounting Firm Operation/Sales) Original and 2 photocopies

3. Special Power of Attorney (SPA) for Person / Corporation being represented Authorized Representative – Single Proprietorship Board Resolution for Authorized

representative – Corporation

Original and 2 photocopies

4. Pay the required fess Ground Floor Room 106 (Window 1/2/4)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present duly Check/verify the None 1 minutes Local Revenue accomplished application form Collection Clerk III application form and requirements Revenue with complete Collection Clerk I requirements Office of the City Treasurer

2. Accomplished Assess and Based on 8 minutes Local Revenue Application Form compute Business gross sales/ Collection Clerk III Tax and gross Revenue Regulatory Fees receipts Collection Clerk and nature Office of the City of Treasurer business

3. Accomplished Release None 1 minute Application Form Assessment Form Local Revenue Collection Clerk III Revenue Collection Clerk Office of the City Treasurer 4. Pay the required Receive payment, Based on 2 minutes Special Collecting fees issue and validate assess- Clerk Business Tax ment form Cash Clerk I Office of the City Treasurer TOTAL (Depending 12 minutes on the assessed amount) 107

13. Certified True Copy of Receipts This is issued for authenticity of the receipts requested. Office or Division: Office of the City Treasurer Classification: Simple Type of Transaction: G2C/G2B – Government to Client / Government to Business Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Upon request Client or Authorized Representative

2. Special Power of Attorney (SPA) or Person/Corporation being represented Board Resolution Authorized Representative

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Present receipts to Check/verify None 1 minute Local Revenue be certified presented receipt Collection Clerk III and issue order of Revenue payment Collection Clerk I Administrative Assistant III Special Collecting Clerk Local Revenue Collection Officer II Office of the City Treasurer 2. Pay the required Receive payment, Php 50.00 4 minute Special Collecting fees issue and validate Clerk receipt Administrative Assistant III Cash Clerk I Revenue Collection Clerk I Office of the City Treasurer 3. Present Official Print/Photocopy None 2 minutes Local Revenue Receipt Document Collection Officer requested and affix III signature Local Revenue Collection Officer II Revenue Collection Clerk I 108

Administrative Assistant III Special Collecting Clerk Office of the City Treasurer 4. Present the Approve None 2 minutes City Treasurer Documents Documents Assistant City Treasurer Office of the City Treasurer 5. Receive Documents Release Documents None 1 minute Local Revenue Collection Clerk III Revenue Collection Clerk I Administrative Assistant III Special Collecting Clerk Local Revenue Collection Officer II Office of the City Treasurer TOTAL Php 50.00 10 minutes

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OFFICE OF THE CITY CIVIL REGISTRAR EXTERNAL SERVICES

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1. Timely Registration of Birth Registration of Birth Certificate within the reglementary period of 30 days.

Office or Division: Office of the City Civil Registrar Classification: Simple Type of Transaction: G2C Who may avail: All (Born in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Duly Accomplished Municipal Form No.102 (4 Office of the Local Civil Registrar, Hospitals, original copies) Lying-in Clinics, Health Centers 2. Marriage Contract (1 photocopy) Office of the Local Civil Registrar 3. Community Tax Certificate of Parents (Cedula) Office of the City Treasurer, Barangay Hall 4. Personal Appearance of Father (if not married) None 5. Affidavit to Use the Surname of the Father Office of the Local Civil Registrar, Legal (AUSF) (if not married), pursuant to R.A. 9255 Offices (4 original copies) 6. Government Issued Identification Card of BIR, Post Office, DFA, LTO, SSS, Philhealth, Parents (if not married) (1 photocopy) Pag-ibig, PRC, Comelec AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME 1. Submit the filled Receive and None 5 Minutes Administrative Aide II out form with review entries Registration Officer III complete in the Office of the City Civil requirements documents Registrar and receive submitted and order of issue order of payment. payment. 2. Proceed to the Receive Timely 5 Minutes Revenue Collection Clerk I Office of the City payment and Registration Office of the City Treasurer Treasurer for issue official of Birth - payment. Secure receipt. PHP 50 official receipt. 3. Present the Attach receipt None 5 Minutes Administrative Aide II Official Receipt, in the Prepare Registration Officer III check the entries the Certificate City Civil Registrar and details in the then Sign and Office of the City Civil certificate for register. Registrar any discrepancies. 4. Receive Release None 1 minute Revenue Collection Clerk I Certificate. Certificate. Registration Officer III Office of the City Civil Registrar TOTAL: PHP 50 1 Minutes

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2. Timely Registration of Marriage Registration of Marriage Certificate within the reglementary period of 15 days.

Office or Division: Office of the City Civil Registrar Classification: Simple Type of Transaction: G2C Who may avail: All (Solemnized in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Duly Accomplished Municipal Form No.97 (4 Office of the Local Civil Registrar, Church original copies) 2. Request to Solemnize Marriage outside Church (if Office of the Local Civil Registrar applicable) (1 copy) 3. Authority to Solemnize Marriage of Solemnizing Solemnizing Office Officer (1 photocopy) 4. Marriage License (if not issued in Meycauayan) (1 Office of the Local Civil Registrar photocopy) 5. Actual Marriage Ceremony (1 original, 1 Office of the Local Civil Registrar, Legal photocopy) Offices AGENCY FEES TO BE PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS PAID TIME 1. Submit the filled Receive and None 5 Minutes Administrative Assistant II out form with review entries Office of the City Civil complete in the Registrar requirements. documents Or submitted. Registration Officer III Office of the City Civil Registrar 2. Check the Prepare and None 5 Minutes Administrative Assistant II entries and register the Office of the City Civil details in the Certificate. Registrar certificate for Or any Registration Officer III discrepancies. Office of the City Civil Registrar Or City Civil Registrar Office of the City Civil Registrar 3. Receive Release None 1 minute Administrative Assistant II Certificate. Certificate. Office of the City Civil Registrar Or Registration Officer III Office of the City Civil Registrar TOTAL: None 11 Minutes 112

3. Timely Registration of Death Certificate Registration of Death Certificate within the reglementary period of 30 days.

Office or Division: Office of the City Civil Registrar Classification: Simple Type of Transaction: G2C Who may avail: All (Deaths) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Duly Accomplished Municipal Form No.103 (4 Office of the Local Civil Registrar, Hospitals, original copies) Funeral Services FEES TO BE PROCESS PERSON CLIENT STEPS AGENCY ACTIONS PAID ING TIME RESPONSIBLE 1. Proceed to Determine if the cadaver will: None 5 Minutes City Health Officer Sanitary a. Bury to another Office of the City Division under city/municipality Health Officer City Health (Transfer Permit) Office. b. Bury in this city were death occur in different city/municipality (Entrance Permit) c. To be cremated (Cremation) d. Bury another cadaver in an existing tomb (Exhumation Permit)

Review death certificate , sign, then issue order of payment. 2. Proceed to the Receive payment and issue Burial Permit 5 Minutes Revenue Office of the official receipt. – PHP 50 / Collection Clerk I City Treasurer Transfer Office of the City for payment. Permit – PHP Treasurer Secure official 100 receipt. /Entrance Permit – PHP 100 / Cremation – PHP 200 / Exhumation Permit – PHP 50 3. Proceed to Receive and review entries in None 5 Minutes Administrative Local Civil the documents submitted and Assistant II Registrar’s 113

Office, Submit issue order of payment. Office of the City the filled out Civil Registrar form with Or complete Registration requirements. Officer III Office of the City Civil Registrar 4. Check the Prepare and register the None 5 Minutes Administrative entries and Certificate. Assistant II details in the Office of the City death Civil Registrar certificate for Or any Registration discrepancies. Officer III Office of the City Civil Registrar Or City Civil Registrar Office of the City Civil Registrar

5. Receive Release Certificate. None 1 minute Administrative Certificate. Assistant II Office of the City Civil Registrar Or Registration Officer III Office of the City Civil Registrar TOTAL: Burial Permit 21 – PHP 50 Minutes Transfer Permit – PHP 100 Entrance Permit – PHP 100 Cremation – PHP 200 Exhumation Permit – PHP 50

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4. Late Registration of Birth (For 0-6 years old with Unmarried Parents) Late Registration of Birth Certificate is a report of a vital event made beyond the reglementary period (30 days) as specified in existing laws, rules and regulations.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (Born in Meycauayan) (For 0-6 years old with Unmarried Parents) CHECKLIST OF WHERE TO SECURE REQUIREMENTS 1. Duly Accomplished Municipal Form No.102 (4 Office of the Local Civil Registrar, original copies) Hospitals, Lying-in Clinics, Health Centers

Any two (2) of the following documentary evidences, showing Name of Child, Date of Birth, Name of Mother and Father, must be Original Copy of Certified True Copy, to wit: - Baptismal Certificate (1 original, 1 photocopy) Church were the child was baptized - Barangay Certification for Late Registration (1 Barangay were the child was born original) - School Record (1 original, 1 photocopy) The school where the child 2. Community Tax Certificate of Parents (Cedula) (1 Office of the City/Municipal Treasurer, original, 1 photocopy) Barangay Hall 3. Personal Appearance of Father None 4. Affidavit to Use the Surname of the Father (AUSF), Office of the Local Civil Registrar, Legal pursuant to R.A. 9255 (4 original copies) Offices 5. Mother’s Affidavit (1 original copy) Office of the Local Civil Registrar, Legal Offices 6. Joint Affidavit of Two Disinterested Persons (1 Office of the Local Civil Registrar, Legal original copy) Offices 7. Government Issued Identification Card of Parents (if BIR, Post Office, DFA, LTO, SSS, not married) (1 photocopy each) Philhealth, Pag-ibig, PRC, Comelec AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Submit the filled Receive and None 5 Minutes Administrative Aide II out form with review entries Office of the City Civil complete in the Registrar requirements documents Or and wait for submitted and Administrative Assistant II order of issue order of Office of the City Civil payment. payment. Registrar Or Registration Officer III Office of the City Civil Registrar 115

2. Proceed to the Receive Late 5 Minutes Revenue Collection Clerk Office of the City payment and Registration I Treasurer for issue official of Birth – Office of the City payment. Secure receipt. PHP 100 Treasurer official receipt. 3. Present the Prepare the None 10 Minutes Administrative Aide II Official Receipt. Certificate. Office of the City Civil Registrar Or Administrative Assistant II Office of the City Civil Registrar Or Registration Officer III Office of the City Civil Registrar

4. Check the Advise client to None 10 days Administrative Aide II entries and return for posting after Office of the City Civil details in the release of filing Registrar certificate for any certificate. application of Or discrepancies. certificate. Administrative Assistant II Return to the Office of the City Civil office after Registrar posting. Or Registration Officer III Office of the City Civil Registrar 5. None (After 10 days) None 2 Minutes Administrative Assistant II Register the Office of the City Civil Certificate. Registrar Or Registration Officer III Office of the City Civil Registrar Or City Civil Registrar Office of the City Civil Registrar 6. Receive Release None 1 Minute Administrative Assistant II Certificate. Certificate. Office of the City Civil Again, Check the Registrar entries and Or Registration Officer III details in the Office of the City Civil certificate for any Registrar discrepancies. TOTAL: PHP 100 23 Minutes (10 days for posting) 116

5. Late Registration of Birth (For 7 years old-up with Unmarried Parents) Late Registration of Birth Certificate is a report of a vital event made beyond the reglementary period (30 days) as specified in existing laws, rules and regulations.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (Born in Meycauayan) (For 7 years old-up with Unmarried Parents)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Philippine Statistics Authority (PSA) - Certificate of PSA Offices, PSA accredited outlets No Record (1 original copy)

2. Duly Accomplished Municipal Form No.102 (4 Office of the Local Civil Registrar, Hospitals, original copies) Lying-in Clinics, Health Centers

Any three (3) of the following documentary evidences, showing Name of Child, Date of Birth, Name of Mother and Father, must be Original Copy or Certified True Copy, to wit:

- Baptismal Certificate (1 original, 1 photocopy) Church were the child was baptized - Barangay Certification for Late Registration (1 Barangay were the child was born original) - School Record (1 original, 1 photocopy) The school where the child - Voter’s Certification (1 original, 1 photocopy) Comelec Office - Insurance Policy (GSIS/SSS/Philhealth) (1 GSIS/SSS/Philhealth office original, 1 photocopy) - Passport (1 original, 1 photocopy) DFA - Mayor’s/Police/NBI Clearance (1 original, 1 Local Government Units/NBI offices photocopy) 3. Community Tax Certificate of Parents (Cedula) Office of the City/Municipal Treasurer, Barangay Hall 4. Personal Appearance of Father None 5. Affidavit to Use the Surname of the Father (AUSF) Office of the Local Civil Registrar, Legal ,pursuant to R.A. 9255 (4 original copies) Offices 6. Mother’s Affidavit (1 original) Office of the Local Civil Registrar, Legal Offices 7. Joint Affidavit of Two Disinterested Persons (1 Office of the Local Civil Registrar, Legal original) Offices 8. Sworn Attestation (to be signed by father, mother or Office of the Local Civil Registrar, Legal guardian) (1 original) Offices 9. Government Issued Identification Card of Parents (if BIR, Post Office, DFA, LTO, SSS, Philhealth, not married) (1 photocopy each) Pag-ibig, PRC, Comelec

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AGENCY FEES TO BE PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS PAID TIME 1. Submit the filled Receive and None 5 Minutes Administrative Aide II out form with review entries Office of the City Civil complete in the Registrar requirements documents Or and wait for submitted and Administrative Assistant II order of issue order of Office of the City Civil payment. payment. Registrar Or Registration Officer III Office of the City Civil Registrar 2. Proceed to the Receive Late 5 Minutes Revenue Collection Clerk I Office of the City payment and Registration Office of the City Treasurer Treasurer for issue official of Birth – payment. Secure receipt. PHP 100 official receipt. 3. Present the Prepare the None 10 Minutes Administrative Aide II Official Receipt. Certificate. Office of the City Civil Registrar Or Administrative Assistant II Office of the City Civil Registrar Or Registration Officer III Office of the City Civil Registrar Or City Civil Registrar Office of the City Civil Registrar 4. Check the Advise client to None 10 days Administrative Aide II entries and return for posting after Office of the City Civil details in the release of filing Registrar certificate for any certificate. application of Or discrepancies. certificate. Administrative Assistant II Return to the Office of the City Civil office after Registrar posting. Or Registration Officer III Office of the City Civil Registrar (After 10 days) None 2 Minutes Administrative Assistant II Register the Office of the City Civil Certificate. Registrar Or 118

Registration Officer III Office of the City Civil Registrar Or City Civil Registrar Office of the City Civil Registrar 5. Receive Release None 1 Minute Administrative Assistant II Certificate. Certificate. Office of the City Civil Again, Check the Registrar entries and Or details in the Registration Officer III certificate for any Office of the City Civil discrepancies. Registrar TOTAL: PHP 100 23 Minutes (10 days for posting)

6. Late Registration of Birth (With Married Parents) Late Registration of Birth Certificate is a report of a vital event made beyond the reglementary period (30 days) as specified in existing laws, rules and regulations.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (Born in Meycauayan) (With Married Parents) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Philippine Statistics Authority (PSA) -Certificate PSA Offices, PSA accredited outlets of No Record (1 original)

2. Duly Accomplished Municipal Form No.102 (4 Office of the Local Civil Registrar, Hospitals, original copies) Lying-in Clinics, Health Centers

- Passport (1 original, 1 photocopy) DFA - Mayor’s/Police/NBI Clearance (1 original, 1 Local Government Units/NBI offices photocopy) 3. Joint Affidavit of Two Disinterested Persons (1 Office of the Local Civil Registrar, Legal Offices original) AGENCY FEES TO BE PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS PAID TIME 1. Submit the filled Receive and None 5 Minutes Administrative Aide II out form with review entries Administrative Assistant II complete in the Registration Officer III requirements and documents wait for order of submitted and Office of the City Civil payment. issue order of Registrar payment. 2. Proceed to the Receive Late 5 Minutes Revenue Collection Clerk I Office of the City payment and Registration Treasurer for issue official of Birth – Office of the City Treasurer payment. Secure receipt. PHP 100 official receipt. 3. Present the Prepare the None 10 Minutes Administrative Aide II Official Receipt. Certificate. Administrative Assistant II Registration Officer III City Civil Registrar

Office of the City Civil Registrar 4. Check the entries Advise client to None 10 days Administrative Aide II and details in the return for posting after Administrative Assistant II certificate for any release of filing Registration Officer III discrepancies. certificate. application of Return to the certificate. Office of the City Civil office after Registrar posting. 5. None (After 10 days) None 2 Minutes Administrative Assistant II Register the Registration Officer III Certificate. City Civil Registrar Office of the City Civil Registrar 6. Receive Release None 1 Minute Administrative Assistant II Certificate. Again, Certificate. Registration Officer III Check the entries Office of the City Civil and details in the Registrar certificate for any discrepancies. TOTAL: PHP 100 23 Minutes (10 days for posting) 120

7. Late Registration of Marriage - Late Registration of Marriage Certificate is a report of a vital event made beyond the reglementary period (30 days) as specified in existing laws, rules and regulations.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (solemnized in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Original Copy or Certified Copy of Marriage Local Civil Registrar Office Certificate (1 copy) 2. Philippine Statistics Authority (PSA) -Certificate of PSA Offices, PSA accredited outlets No Record (1 original) 3. Affidavit of Late Registration of Marriage (1 original) Legal Offices If there’s NO Copy of Marriage Certificate 1. Philippine Statistics Authority (PSA) -Certificate of PSA Offices, PSA accredited outlets No Record (1 original) 2. Execute an Affidavit stating the complete details of Legal Offices marriage (1 original) 3. Wedding Pictures (original and photocopy) 4. Certificate of Live Birth of Children (original and Local Civil Registrar Office photocopy) 5. Death certificate of spouse (if applicable) (original Local Civil Registrar Office and photocopy) AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME 1. Submit the Receive and None 5 Minutes Administrative Assistant II Original copy or review entries Registration Officer III certified copy of in the marriage or filled documents Office of the City Civil out form with submitted. Registrar complete Issue order of requirements. payment. 2. Proceed to the Received Late 5 Minutes Revenue Collection Clerk I Office of the City payment and Registration Treasurer for issue Official of Marriage Office of the City Treasurer payment. Secure Receipt. – PHP 150 official receipt. 3. Present the Prepare the None 2 Minutes Administrative Assistant II Official Receipt. Certificate. Registration Officer III City Civil Registrar

Office of the City Civil Registrar

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4. Check the entries Advise client to None 10 days Administrative Assistant II and details in the return for posting after Registration Officer III certificate for any release of filing discrepancies. certificate. application of Office of the City Civil Return to the certificate. Registrar office after posting. (After 10 days) None 2 Minutes Administrative Assistant II Register the Registration Officer III Certificate. City Civil Registrar

Office of the City Civil Registrar 5. Receive Release None 1 Minute Administrative Assistant II Certificate. Again, Certificate. Registration Officer III Check the entries and details in the Office of the City Civil certificate for any Registrar discrepancies. TOTAL: PHP 150 15 Minutes

8. Late Registration of Death Certificate Late Registration of Death Certificate is a report of a vital event made beyond the reglementary period (30 days) as specified in existing laws, rules and regulations.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (Deaths in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Duly Accomplished Municipal Form No.103 (4 Office of the Local Civil Registrar, Hospitals, original copies) Funeral Services 2. Affidavit of Late of Registration of Death (1 original) Legal Offices 3. Philippine Statistics Authority (PSA) -Certificate of PSA Offices, PSA accredited outlets No Record (1 original) 4. Picture of Tombstone (Lapida) (1 copy) Cemetery 5. Community Tax Certificate (Cedula) of the Barangay Hall, Office of the City/Municipal Petitioner (1 original, 1 photocopy) Treasurer AGENCY FEES TO BE PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS PAID TIME 1. Submit the filled Receive and None 5 Minutes Administrative Assistant II out form with review entries Registration Officer III complete in the 122

requirements and documents Office of the City Civil wait for order of submitted and Registrar payment. issue order of payment and advise client to proceed to Health Office after payment. 2. Proceed to the Receive Late 5 Minutes Revenue Collection Clerk I Office of the City payment and Registration Treasurer for issue official of Death - Office of the City Treasurer payment. Secure receipt. PHP 100 official receipt. 3. Proceed to Review death None 5 Minutes City Health Officer Sanitary Division certificate and under City Health sign the Office of the City Health Office. certificate. Officer 4. Proceed to Local Receive and None 5 Minutes Administrative Assistant II Civil Registrar’s review entries Registration Officer III Office, Submit the in the filled out form documents Office of the City Civil with complete submitted and Registrar requirements. issue order of payment. 5. Check the entries Prepare and None 5 Minutes Administrative Assistant II and details in the register the Registration Officer III death certificate Certificate. City Civil Registrar for any discrepancies. Office of the City Civil Registrar 6. Receive Release None 1 minute Administrative Assistant II Certificate. Certificate. Registration Officer III

Office of the City Civil Registrar TOTAL: PHP 100 21 Minutes

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9. Issuance of Certified True Copy/Photocopy of Birth/Marriage/Death Certificate The copy of civil registry document from the Office of the Local Civil Registrar is being certified.

Office or Division: Office of the City Civil Registrar Classification: Simple Type of Transaction: G2C Who may avail: All (Birth, Marriage, Death in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Government Issued Identification Card of owner of BIR, Post Office, DFA, LTO, SSS, the document, nearest kin/authorized person (if the Philhealth, Pag-ibig, PRC, Comelec requester is not the owner of the requested document) 2. Authorization Letter or Special Power of Attorney Handwritten Letter from the authorizing from the authorizing person (1 original copy) person, Legal Offices AGENCY FEES TO BE PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS PAID TIME 1. Submit the filled Search and verify None 5 Minutes Administrative Aide II out verification requested Administrative Assistant II slip/query slip. documents and Administrative Officer I issue order of Office Staff (JO) payment. Office of the City Civil Registrar 2. Proceed to the Receive payment PHP 50 5 Minutes Revenue Collection Clerk I Office of the City and issue official /copy Treasurer for receipt. Office of the City Treasurer payment. Secure official receipt. Prepare the 5 Minutes Administrative Aide II Certified True Administrative Assistant II Copy/Photocopy Administrative Officer I of Certificate. Office Staff (JO) Office of the City Civil Registrar 3. Present Official Write O.R. None 1 Minute Administrative Aide II Receipt. number in the Administrative Assistant II Certified True Administrative Officer I Copy/ Photocopy Office of the City Civil of Certificate. Registrar 4. Receive Certified Sign and release None 1 Minute Registration Officer III True the Certified True City Civil Registrar Copy/Photocopy Copy/ Photocopy Office of the City Civil of Certificate. of Certificate. Registrar TOTAL: PHP 50 17 Minutes 124

10. Registration of Legitimation/Acknowledgement of Paternity The process of changing a child’s status from being illegitimate (born out of wedlock) to legitimate.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (Born in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Certificate of No Marriage of Parents (CENOMAR) (1 PSA Offices, PSA accredited outlets original copy each) 2. Certificate of Marriage of Parents (PSA copy) (1 PSA Offices, PSA accredited outlets original) 3. Affidavit of Legitimation executed by both parents (1 Legal Offices, Office of the Local Civil original copy) Registrar 4. Birth Certificate of Child (PSA copy) (1 original copy) PSA Offices, PSA accredited outlets Additional Requirements For Acknowledgment of Paternity: 5. Affidavit of Admission of Paternity Legal Offices 6. Baptismal Certificate (1 original, 1 photocopy) Church where the child was baptized 7. Insurance Policy (GSIS/SSS/Philhealth) (1 original, 1 GSIS, SSS, Philhealth photocopy) AGENCY FEES TO BE PROCESSIN CLIENT STEPS PERSON RESPONSIBLE ACTIONS PAID G TIME 1. Submit complete Receive, review None 10 Minutes Administrative Assistant II requirements. the submitted Office Staff (JO) documents, determine/verif Office of the City Civil y client’s copy Registrar of Birth Certificate and issue order of payment.

2. Proceed to the Receive Registration 5 Minutes Revenue Collection Clerk I Office of the City payment and Fee - PHP Treasurer for issue official 150 Office of the City Treasurer payment. Secure receipt. Certified True official receipt. Copy Certificate - PHP 100 (2 copies)

3. None Prepare None 10 Minutes Administrative Assistant II Certificate of Office Staff (JO) 125

Registration of Legitimation Office of the City Civil and Registrar Endorsement letter. 4. None Sign the None 2 Minutes Registration Officer III Certificate of City Civil Registrar Registration of Legitimation Office of the City Civil and Registrar Endorsement letter. 5. Present Official Review None 5 Minutes Administrative Aide II Receipt. Review documents for Administrative Assistant II documents for discrepancies. discrepancies. Hand over the Office of the City Civil prepared Registrar Certificate of Registration of Legitimation and Endorsement letter. 6. Pay courier fee. Prepare the Courier Fee - 2 Minutes Administrative Aide II documents PHP 120 Administrative Assistant II (Certification of Registration of Office of the City Civil Legitimation, Registrar Endorsement letter and other requirements.) to send to Courier and advise client to pay fee and return to the office for the releasing. 7. None Send to courier 3 Days (until Administrative Aide II (Certification of the Administrative Assistant II Registration of documents Legitimation, received in Office of the City Civil Endorsement PSA) Registrar letter and other requirements.)

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8. Return to Office, Release the 2 Minutes Administrative Aide II Receive the copy copy of the sent Administrative Assistant II of the sent documents and documents and copy of the Office of the City Civil copy of the courier receipt. Registrar courier receipt then follow-out the sent documents to Philippine Statistics Authority Main Office. TOTAL: PHP 370 28 Minutes (3 days is outside of office)

11. Out of Town Registration of Birth Certificate Out-of-town reporting occurs when the certificate is presented to the civil registrar of a city or municipality which is not the place of birth, not for registration but to be forwarded to the civil registrar of the city or municipality where the vital event occurred and where it should be registered.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: Residents only CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Philippine Statistics Authority (PSA) - Certificate of No PSA Offices, PSA accredited outlets Record (1 original) 2. Baptismal Certificate (1 original 1 photocopy) Church where the child was baptized 3. Voter’s Affidavit (1 original, 1 photocopy) Comelec Offices 4. Community Tax Certificate (Cedula) (1 original, 1 Office of the City/Municipal Treasurer, photocopy) Barangay Hall 5. Barangay Clearance (1 original, 1 photocopy) Barangay Hall 6. NBI/Police Clearance (1 original, 1 photocopy) NBI Offices, Local Government Units 7. 2 Valid Government Issued Identification Card (original, BIR, Post Office, DFA, LTO, SSS, 1 photocopy each) Philhealth, Pag-ibig, PRC, Comelec 8. Marriage Certificate of Parents (1 original, 1 photocopy) Office of the Local Civil Registrar 9. SSS E-1 Form (1 original, 1 photocopy) SSS Offices 10. Philhealth Member Data Record (MDR) (1 original) Philhealth Offices 127

11. School Records Transcript of Records, Diploma, Form School 137) (1 original, 1 photocopy) 12. Joint Affidavit of Two Disinterested Persons (1 original) Office of the Local Civil Registrar, Legal Offices 13. Affidavit of Late Registration (Applicant) (1 original) Office of the Local Civil Registrar, Legal Offices AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete Receive, review None 10 Minutes Registration Officer III requirements. entries in the Office Staff (JO) documents submitted and Office of the City Civil prepare Registrar Certificate of Live Birth. 2. None Prepare and None 10 Minutes Registration Officer III encode the Office Staff (JO) Certificate of Live Birth and Office of the City Civil requirements to Registrar be mailed with attached payment (PHP 500- processing fee) for out-of-town registration. 3. Review Certificate for Ask the client to None 3 Minutes Registration Officer III any discrepancies. check the Office Staff (JO) accomplished Certificate of Birth Office of the City Civil for error/s. Registrar 4. Receive the Certificate Give to the client None 1 Minute Registration Officer III of Birth and attached the Certificate of Office Staff (JO) requirements with Birth attached attached payment requirements with Office of the City Civil then mail through attached payment Registrar courier to concerned for mailing. City/Municipal Civil Registrar. TOTAL: None 21 Minutes

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12. Issuance of Marriage License A legal document that allows two people in their legal age to get married.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (at least one of the couple is a resident of Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Personal appearance of both applicants None 2. Birth Certificate from PSA or Certified True PSA Offices, Office of the Local Civil Registrar Copy (CTC) (1 copy) 3. Certificate of No Marriage (CENOMAR) (1 PSA Offices, PSA accredited outlets original) 4. Certificate of Attendance for Pre-Marriage City Health Office and City Nutrition and Counselling and Family Planning Seminar Population Office (every Thursday) 5. Community Tax Certificate ( Address should Office of the City/Municipal Treasurer, Barangay be the place where you live for the last 6 Hall months) (1 copy each) 6. Personal Appearance of Father for 18-25 None years old applicants 7. If applicant’s previous marriage is annulled, bring: (1 copy each) a. Certificate of Finality Office of the Local Civil Registrar b. Court Decision Office of the Local Civil Registrar c. Annotated Marriage Certificate Office of the Local Civil Registrar 8. If applicant is widow/widower, bring Certified Office of the Local Civil Registrar True Copy (CTC) of Death Certificate of deceased spouse (1 copy) 9. Duly accomplished questionnaire Office of the Local Civil Registrar FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit filled out Receive, review None 30 Minutes Registration Officer questionnaire and entries in the III attach complete documents Administrative requirements. submitted, interview Assistant II client and issue order of payment. Office of the City Civil Registrar 2. Proceed to the Office Receive payment Applicat 5 Minutes Revenue Collection of the City Treasurer and issue official ion Fee Clerk I for payment. Secure receipt. - PHP official receipt. 303 Office of the City Treasurer 129

3. Present Official Prepare Application None 5 Minutes Registration Officer Receipt for Marriage License III and inform the Administrative schedule for the Assistant II Pre-Marriage Counseling. And Office of the City Family Planning Civil Registrar Seminar. 4. Receive Application Release Application None 2 Minutes Registration Officer for Marriage License for Marriage III and wait for the License. Office of the City schedule Pre-Marriage Civil Registrar Counseling and Family Planning Seminar. 5. Attend the Pre- Conduct the Pre- None 3 Hours City Health Officer Marriage Counseling Marriage Counseling Office of the City and Family Planning and Family Planning Health Officer Seminar as to Seminar and And scheduled date at the Release the City Nutrition and Certificates of City Population Population Office and Attendance. Officer City Health Office and Office of the City Receive the Population Office Certificates of Attendance. 6. Present the Pre- Prepare Notice of None 3 Minutes Registration Officer Marriage Counseling Posting, for ten (10) III and Family Planning days and issue Office of the City Seminar Certificates Claim Stub for Civil Registrar along with other schedule of release requirements and of Marriage License. receive Claim Stub. 7. Wait for the ten (10) Post Notice in 2 minutes (10 Administrative Aide days posting period of bulletin board at days posting II Notice. Meycauayan City period) Office of the City Hall. Civil Registrar 8. Return after the ten Receive payment, PHP 2 2 Minutes Registration Officer (10) days posting prepare and release III period, pay the Marriage License. Office of the City Marriage License Fee Civil Registrar and receive the Marriage License. TOTAL: PHP 305 3 hours & 44 minutes

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13. Issuance of Marriage Affidavit (Article 34) Is intended to make it easy for couples who have actually cohabited as husband and wife for at least five (5) years to get married without the necessity of a marriage license.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: Resident Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Personal appearance of both applicants None 2. Birth Certificate of Applicants PSA Offices, PSA accredited outlets 3. Certificate of No Marriage (CENOMAR) PSA Offices, PSA accredited outlets 4. Barangay Certification (Living together as Barangay Hall husband and wife for 5 years and above) 5. Birth Certificate or Baptismal Certificate of Church where the child was baptized /Office of the eldest child Local Civil Registrar 6. If applicant’s previous marriage is annulled, bring: a. Certificate of Finality Office of the Local Civil Registrar b. Court Decision Office of the Local Civil Registrar c. Annotated Marriage Certificate Office of the Local Civil Registrar 7. If applicant is widow/widower, bring Certified Office of the Local Civil Registrar True Copy (CTC) of Death Certificate of deceased spouse

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete Receive, review None 30 Minutes Registration Officer requirements. entries in the III documents Office of the City submitted, interview Civil Registrar client and issue Or order of payment. Administrative Assistant II Office of the City Civil Registrar 2. Proceed to the Office Receive payment Applicat 5 Minutes Revenue Collection of the City Treasurer and issue official ion Fee Clerk I for payment. Secure receipt. - PHP Office of the City official receipt. 150 Treasurer

3. Present Official Prepare Marriage None 5 Minutes Registration Officer Receipt. Affidavit. III Office of the City Civil Registrar 131

4. Proceed to any Notary Notarize the Depends 15 Minutes Attorney Public to notarize the Marriage Affidavit. on the Legal Office Marriage Affidavit. Attorney’ s Fee 5. Present the notarized Receive, review and None 2 Minutes Registration Officer Marriage Affidavit. record in the III logbook. Office of the City Civil Registrar 6. Receive the Marriage Release the None 1 Minute Registration Officer Affidavit. Marriage Affidavit. III Office of the City Civil Registrar TOTAL: PHP 150 58 Minutes

14. Correction of Clerical Error Correction of an obvious mistake committed in clerical work, either in writing, copying, transcribing, or typing an entry in the civil register that is harmless and innocuous, such as misspelled place of birth and the like, and can be corrected or changed only by reference to other existing record or records.

Office or Division: Office of the City Civil Registrar Classification: Highly Technical Type of Transaction: G2C Who may avail: All (Born, Died, Married in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. PSA Copy of Birth, Death or Marriage PSA Offices, PSA accredited outlets Certificate 2. Local Copy of Birth, Death or Marriage Office of the Local Civil Registrar Certificate 3. Baptismal Certificate Church that the child was baptized 4. Marriage Contract of parents Office of the Local Civil Registrar , PSA Offices, PSA accredited outlets 5. Birth Certificate of Son or Daughter (if Barangay Hall applicable) 6. Latest NBI Clearance Office of the Local Civil Registrar 7. Latest Police Clearance Police Station 8. Certificate of Employment or Affidavit of Non- Legal Offices Employment 9. At least 2 Government Issued Identification BIR, Post Office, DFA, LTO, SSS, Philhealth, Pag- Card ibig, PRC, Comelec 10. Voter’s Certification Comelec 11. School Record (Official Transcript of Record, School Form 137 or 138, Diploma) 12. Community Tax Certificate (Cedula) Office of the City/Municipal Treasurer, Barangay Hall 132

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete Receive and review None 15 Minutes City Civil Registrar requirements. entries in the Office of the City documents Civil Registrar submitted and issue Or order of payment. Administrative Aide II Office of the City Civil Registrar 2. Proceed to the Office Receive payment Correcti 5 Minutes Revenue Collection of the City Treasurer and issue official on of Clerk I for payment. Secure receipt. Clerical Office of the City official receipt. Error - Treasurer PHP 1,000

3. Present Official Prepare Petition None 10 Minutes City Civil Registrar Receipt Certificate and Office of the City Notice of Posting for Civil Registrar ten (10) days. Or Administrative Aide II Office of the City Civil Registrar 4. Wait for the ten (10) Post Notice in None 2 Minutes (10 Administrative Aide II days posting period of bulletin board at days posting Office of the City Notice. Meycauayan City period) Civil Registrar Hall. 5. Return after ten (10) Submit to PSA (via Courier 15 minutes Administrative Aide II days posting period courier) for Fee - (3 – 4 months Office of the City and pay Courier Fee. processing and PHP 120 waiting period) Civil Registrar approval. 6. Wait for call or text Issue order of None 5 Minutes Administrative Aide II from the City payment for Office of the City Registrar’s Office and Certificate of Civil Registrar return to the Finality. scheduled date. 7. Proceed to the Office Receive payment Certificat 5 Minutes Revenue Collection of the City Treasurer and issue Official e of Clerk I for payment. Secure Receipt. Finality Office of the City official receipt. Fee - Treasurer PHP 150 8. Present the Official Prepare Certificate None 5 Minutes City Civil Registrar Receipt. of Finality and Administrative Aide II Certify Petition Documents. Office of the City Civil Registrar 133

9. Receive all documents Release Certificate None 1 Minute City Civil Registrar and submit to of Finality and Philippine Statistics Certified Petition Office of the City Authority Main Office Documents. Civil Registrar for endorsement. TOTAL: Correcti Minutes on of Clerical Error - PHP 1,000 Courier Fee - PHP 120 Certific ate of Finality Fee - PHP 150

15. Correction: Change of First Name, Change of Month and Day of Birth, Change of Gender Change of a person’s first name in his/her civil registry document (Birth Certificate) under certain grounds specified under the law through administrative process.

Office or Division: Office of the City Civil Registrar Classification: Highly Technical Type of Transaction: G2C Who may avail: All (Born in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. PSA Copy of Birth Certificate PSA Offices, PSA accredited outlets 2. Local Copy of Birth Certificate Office of the Local Civil Registrar 3. Baptismal Certificate Church that the child was baptized 4. His/her Marriage Contract, Marriage Office of the Local Civil Registrar , PSA Offices, PSA Contract of parents accredited outlets 5. Birth Certificate of Son or Daughter (if Barangay Hall applicable) 6. Latest NBI Clearance Office of the Local Civil Registrar 7. Latest Police Clearance Police Station 8. Certificate of Employment or Affidavit of Legal Offices Non-Employment 134

9. At least 2 Government Issued BIR, Post Office, DFA, LTO, SSS, Philhealth, Pag-ibig, Identification Card PRC, Comelec 10. Voter’s Certification Comelec 11. School Record (Official Transcript of School Record, Form 137 or 138, Diploma) 12. Community Tax Certificate (Cedula) Office of the City/Municipal Treasurer, Barangay Hall 13. Affidavit of Publication Publication from national circulating newspaper company. **Note: Publication from a national circulating newspaper for two (2) consecutive weeks. 14. Medical Certification from City Health Office of the City Health Officer Officer (for Change of Gender) 15. Certification for City Social Welfare and Office of the City Social Welfare and Development Officer Development Officer (for Change of Gender) AGENCY PROCESSI PERSON CLIENT STEPS FEES TO BE PAID ACTIONS NG TIME RESPONSIBLE 1. Submit complete Receive and None 15 Minutes City Civil Registrar requirements. review entries in Administrative Aide the documents II submitted and Office of the City issue order of Civil Registrar payment. 2. Proceed to the Receive payment Correction Change 5 Minutes Revenue Collection Office of the City and issue official of First Clerk I Treasurer for receipt. Name/Gender – payment. Secure PHP 3,000 Office of the City official receipt. Treasurer 3. Present Official Prepare Petition None 10 Minutes City Civil Registrar Receipt Certificate and (10 days Administrative Aide Notice of Posting posting II for ten (10) days period) and post notice in Office of the City the bulletin board Civil Registrar at Meycauayan City Hall. 4. Wait for the five Release copy of None 2 Minutes Administrative Aide (5) days after Petition Certificate II posting and and Notice of Office of the City secure a copy of Posting to be Civil Registrar Petition Certificate published. and Notice of Posting. 5. Have your petition Wait for the 2 weeks Publishing Company published by a Affidavit of publishing national Publication. circulating 135

newspaper and secure an Affidavit of Publication. 6. Submit Affidavit of Receive Affidavit Courier Fee – PHP 15 Minutes Administrative Aide Publication. of Publication and 120 (3-4 months II submit documents waiting Office of the City (via courier) to period) Civil Registrar Philippine Statistics Authority (PSA) for processing and approval. 7. Wait for call or Issue Official Certificate of Finality 5 Minutes Revenue Collection text from the City Receipt. Fee - PHP 150 Clerk I Civil Registrar’s Office and return Office of the City to the scheduled Treasurer date.

8. Proceed to the Receive payment None 5 Minutes City Civil Registrar Office of the City and issue Official Administrative Aide Treasurer for Receipt. II payment. Secure Office of the City official receipt. Civil Registrar 9. Present the Prepare Certificate None 2 Minutes City Civil Registrar Official Receipt. of Finality and Office of the City Certify Petition Civil Registrar Documents.

10. Receive all Release None 1 Minute City Civil Registrar documents and Certificate of Office of the City submit to Finality and Civil Registrar Philippine Certified Petition Statistics Documents. Authority (PSA) Main Office for endorsement. TOTAL: Correction Change Minutes of First Name/Gender – PHP 3,000 Courier Fee - PHP 120 Certificate of Finality Fee - PHP 150 136

16. Supplemental Report It is performed to supply entries or information in the Certificate of Live Birth, Certificate of Marriage, Certificate Death and Certificate of Fetal Death, which are inadvertently omitted when the document was registered.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (Born in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Philippine Statistics Authority (PSA) - PSA Offices, PSA accredited outlets Certificate of No Record 2. Certified True Copy (CTC) of Birth Office of the Local Civil Registrar 3. Baptismal Certificate Church where the child was baptized 4. NBI/Police Clearance NBI Offices, Local Government Units 5. 2 Valid Government Issued Identification BIR, Post Office, DFA, LTO, SSS, Philhealth, Pag- Card (1 photocopy each) ibig, PRC, Comelec 6. Voter’s Affidavit (1 original 1 photocopy) Comelec Offices 7. SSS E-1 Form SSS Offices 8. School Records Transcript of Records, School Diploma, Form 137) 9. Affidavit of Supplemental Report Legal Offices FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete Receive and review None 10 Minutes Registration Officer requirements entries in the III documents submitted Office Staff (JO) and issue order of Office of the City Civil payment. Registrar 2. Proceed to the Receive payment and PHP 50 5 Minutes Revenue Collection Office of the City issue official receipt. Clerk I Treasurer for Office of the City payment. Secure Treasurer official receipt. 3. Present Official Prepare Certificate of None 15 Minutes Registration Officer Receipt. Live Birth and III Endorsement Letter Office Staff (JO) addressed to PSA. Office of the City Civil Registrar 4. Review Certificate Ask the client to check None 3 Minutes Registration Officer for any the accomplished III discrepancies. Certificate of Birth for Office Staff (JO) error/s. Office of the City Civil Registrar

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5. Receive all Release all the None 2 Minutes Registration Officer documents and documents. III submit/Hand carry Office Staff (JO) to Philippine Office of the City Civil Statistics Registrar Authority (via courier). TOTAL: PHP 50 35 Minutes

17. Indorsement of Civil Registry Documents

Indorsement is a procedure done to help the clients to acquire a PSA copy faster. Advance Indorsement is an indorsement prepared for civil registry documents registered within the month while Indorsement for inclusion is prepared if the civil registry document is when the requested copy of the civil registry document has no copy/record in PSA but there is a copy in the Office of the Local Civil Registrar while indorsement for clear copy is prepared when the copy of the PSA is blurred.

Office or Division: Office of the City Civil Registrar Classification: Complex Type of Transaction: G2C Who may avail: All (Born, Died and Married in Meycauayan) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Local Copy of Certificate of Birth, Death, and Office of the Local Civil Registrar Marriage (For Advance indorsement) 2. Blurred PSA Copy of Certificate of Birth, Death, PSA Offices, PSA accredited outlets and Marriage (For Indorsement of Clear Copy) a. Feedback Form from PSA stating that the copy is blurred and in need to request a indorsement of clear copy. 3. Philippine Statistics Authority (PSA) - PSA Offices, PSA accredited outlets, Office of the Certificate of No Record (For Indorsement for Local Civil Registrar Inclusion) a. Certified True Copy of Certificate (For Indorsement for Inclusion) 4. Authorization Letter (if the owner or nearest kin Handwritten Letter from the authorizing person, cannot process indorsement) or Special Power Legal Offices of Attorney AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. For Advance Prepare None 5 Minutes Administrative Assistant indorsement, Check Indorsement Letter II the entries and for Advance copy Registration Officer III details in the and Certificate Civil Office of the City Civil 138

certificate for any Registry Document. Registrar discrepancies. then Advise client to pay proceed to step no. for courier fee. 7 2. For Indorsement of Search and verify None 10 Minutes Administrative Aide II Inclusion, present requested Administrative Assistant the PSA Negative document and II Result. While for issue order of Administrative Officer I Indorsement of payment (Certified Office of the City Civil Clear copy, present True Copy). Registrar the blurred copy of PSA document. 3. Proceed to the Receive payment PHP 50 5 Minutes Revenue Collection Clerk Office of the City and issue official /copy I Treasurer for receipt. Office of the City payment. Secure Treasurer official receipt. Prepare the 5 Minutes Administrative Aide II Certified True Administrative Assistant Copy/Photocopy of II Certificate. Administrative Officer I Office of the City Civil Registrar 4. Present Official Write O.R. number None 1 Minute Administrative Aide II Receipt. in the Certified True Administrative Assistant Copy/ Photocopy of II Certificate. Administrative Offcr. I Office of the City Civil Registrar 5. None Sign the Certified None 1 Minute Registration Officer III True Copy/ City Civil Registrar Photocopy of Office of the City Civil Certificate, prepare Registrar Indorsement Letter for Inclusion. Advise client to pay for courier fee. 6. Pay the courier fee. Receive payment Courier 2 Minutes Administrative Aide II and prepare Fee - Administrative Offcr. I document/s to be PHP 120 Office of the City Civil sent to courier . Registrar Send to courier 3 Days (until Administrative Aide II (Certification of the documents Administrative Assistant Registration of received in II Legitimation, PSA) Office of the City Civil Endorsement letter Registrar

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and other requirements.) 7. Receive the copy of Release None 2 Minutes Administrative Aide II the sent documents Indorsement letter Administrative Assistant (Civil Registry and the copy of civil II Document/s, registry documents. Administrative Assistant Indorsement letter) II then follow-up them Office of the City Civil together with the Registrar copy of the courier receipt to Philippine Statistics Authority Main Office. TOTAL: PHP 120 10 Minutes (Advance) 26 Minutes (Inclusion/ Blurred)

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OFFICE OF THE CITY HEALTH OFFICER EXTERNAL SERVICES

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1. Issuance of Health Certificate/ID The Health Certificate/ID is issued to individuals applying for employment to either food/non-food establishments to ensure safety of the population availing their services.

Office or Division: Office of the City Health Officer Classification: Simple Type of Transaction: G2C- Government to Citizen, G2B- Government to Business Entity Who may avail: General Public (Applying for Employment) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Medical Examination Results (Original and Any DOH Accredited Laboratory Facility 1 Photocopy): Chest-X ray, Urinalysis, Fecalysis, Hepatitis B (for food handler’s/establishment workers), HIV Voluntary Counseling and Testing

2. Community Tax Certificate (Cedula) Barangay Hall, City Treasury Office 3. 1x1 Picture (2 pcs., short haircut for male ) To be provided by the client 4. Should personally appear in the office 5. Health Fee Receipt (original) City Treasury Office AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete 1.Receive, review None 2 minutes Sanitation Inspector requirements. documents Office of the City submitted and Health Office record in the logbook. 2. Proceed to the 2. Receive payment Php 50.00 5 minutes Revenue Collection Office of the City and issue Official Clerk I Treasurer for Receipt. Office of the City payment. Secure Treasurer official receipt. 3. Present Official 3. Prepare Health None 5 minutes Sanitation Inspector Receipt Certificate/ID Office of the City Health Office 4. Receive Health 4. Release Health None 1 minute Sanitation Inspector Certificate/ID Certificate/ID Office of the City Health Office TOTAL Php 50.00 13 minutes

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2. Issuance of Sanitary Permit (Business Establishment) The Sanitary Permit is issued to Business Establishment applying for New and Renewal of Business to ensure safety of their employees and population availing their services.

Office or Division: Office of the City Health Officer Classification: Simple Type of Transaction: G2C- Government to Citizen, G2B- Government to Business Entity Who may avail: General Public (Applicants for New and Renewal of Business) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Sanitary Permit Fee (original) City Treasury Office

2. Inspection Report of the Sanitary Inspector to include the following among others: 2.1 Water analysis results. Laboratories accredited by the Department of Health. 2.2 Pest Control Contract of Service Licensed Pest Applicator 2.3 Original Health Certificate of all City Health Office employees of the establishment including that of the manager (s) and/or owner for presentation & photocopy for submission. 2.4 (1) Photocopy of previous Sanitary Permit City Health Office (for Renewal)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE 1. Submit complete 1.Receive and None 2 minutes Sanitation Inspector requirements. review submitted Office of the City documents. Health Office 2. Proceed to the 2. Receive payment Php 100.00 5 minutes Revenue Collection Office of the City and issue Official Clerk I Treasurer for Receipt. Office of the City payment. Secure Treasurer official receipt. 3. Present Official 3. Prepare Sanitary None 5 minutes Sanitation Inspector Receipt Permit. Office of the City Health Office 4. Receive Sanitary 4. Release Sanitary None 1 minute Sanitation Inspector Permit Permit Office of the City Health Office TOTAL Php 100.00 13 minutes

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3. Issuance of Exhumation Permit The Exhumation Permit is issued to the Immediate Family Member of the deceased.

Office or Division: Office of the City Health Officer Classification: Simple Type of Transaction: G2C- Government to Citizen, Who may avail: Immediate Family Member/ Relatives of the Deceased CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Death Certificate of the Deceased City Local Civil Registry (1 Original & 1 Photocopy) 2. Exhumation Fee Receipt (original) City Treasury Office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit complete 1. Receive and None 2 minutes Sanitation Inspector requirements. review submitted Office of the City documents. Health Office

2. Proceed to the 2. Receive payment Php 50.00 5 minutes Revenue Collection Office of the City and issue Official Clerk I Treasurer for Receipt. Office of the City payment. Secure Treasurer official receipt. 3. Present Official 3. Prepare None 5 minutes Sanitation Inspector Receipt Exhumation Permit. Office of the City Health Office

4. Receive 4. Release None 1 minute Sanitation Inspector Exhumation Permit Exhumation Permit Office of the City Health Office

TOTAL Php 50.00 13 minutes

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4. Issuance of Transfer Permit (Dead Person) The Transfer Permit (Dead Person) is issued to the Immediate Family Member of the deceased.

1. Death Certificate of the Deceased City Local Civil Registry (1 Original & 1 Photocopy) 2. Transfer Permit Fee Receipt City Treasury Office

2. Proceed to the 2. Receive payment Php 100.00 5 minutes Revenue Collection Office of the City and issue Official Clerk I Treasurer for Receipt. Office of the City payment. Secure Treasurer official receipt. 3. Present Official 3. Prepare Transfer None 5 minutes Sanitation Inspector Receipt Permit. Office of the City Health Office

4. Receive Transfer 4. Release Transfer None 1 minute Sanitation Inspector Permit Permit Office of the City Health Office

TOTAL Php 100.00 13 minutes

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5. Issuance of Pre-Marriage Counselling Certificate (PMC) The Pre-Marriage Counselling Certificate (PMC) for Family Planning is issued to couple who are planning to get married to orient them on the basic knowledge regarding Family Planning and Birth Spacing.

Office or Division: Office of the City Health Officer Classification: Simple Type of Transaction: G2C- Government to Citizen Who may avail: General Public (Marriage License Applicant) CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Application form from Marriage License City Local Civil Registry

2. Should personally appear in the office N/A

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the 1. Receive and None 2 minutes Nurse II complete review submitted Office of the City requirements and fill documents. Health Office out personal data in the logbook. 2. Attend the seminar 2. Conduct seminar None 40 minutes Nurse II as per schedule for Pre-Marriage Office of the City (conducted every Counselling Health Office Thursday). 3. Wait for the printing 3. Prepare PMC None 3 minutes Nurse II of PMC. Certificate. Office of the City Health Office

4. Receive PMC 4. Release PMC None 1 minute Nurse II Certificate Certificate Office of the City Health Office

TOTAL None 46 minutes

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6. Medical Services Meycauayan City Health Office provides effective and efficient delivery of health services made accessible to the community.

Office or Division: Office of the City Health Officer Classification: Simple Type of Transaction: G2C- Government to Citizen Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. None FEES TO PROCESSIN PERSON CLIENT STEPS AGENCY ACTIONS BE PAID G TIME RESPONSIBLE 1. Proceed to 1.Retrieve old record or None 2 minutes Nurse/Midwife/ ―Health create new patient Barangay Health Information record (Individual Worker (BHW) Desk‖ for record Treatment Record) Office of the City verification. Health Office 2. Provide Personal 2. Obtain & record None 5 minutes Nurse/Midwife/ Information Patient’s Profile, Chief Barangay Health Complaint and Vital Worker (BHW) Signs Office of the City Health Office 3. Secure a number 3. Provide number None 1 minute Nurse/Midwife/Barang and wait for the based on first come, ay Health Worker number to be first serve basis and (BHW) called accessibility law. Office of the City Health Office 4. Undergo Medical 4. Assess and examine Consultation the patient based on the ITR and its presenting City Health Officer signs and symptoms City Health Physician 5. Wait for the 5.1Interpret & explain Office of the City result of medical laboratory results (if Health Office examination necessary) None 30 minutes 5.2 Issue medical certificate (if necessary) 5.3 Patient may be requested to undergo laboratory examination, if necessary. 6. Follow the 6. Advise patient & None 5 minutes City Health Officer Doctor’s Order prescribe medication City Health Physician TOTAL None 43 minutes

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7. Dental Services Meycauyan City Health Office provides effective and efficient delivery of health services made accessible to the community.

Office or Division: Office of the City Health Officer Classification: Simple Type of Transaction: G2C- Government to Citizen Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. None AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Proceed to ―Health 1.Retrieve old None 1 minute Dental Aide Information Desk‖ record or create Office of the City for record new patient record Health Office verification. (Individual Treatment Record) 2. Provide Personal 2. Obtain & record None 5 minutes Dental Aide Information Patient’s Profile, Office of the City Chief Complaint Health Office and Vital Signs 3. Secure a number 3. Provide number None 1 minute Dental Aide and wait for the based on first come, Office of the City number to be called first serve basis. Health Office 4. Undergo Dental 4. Assess and Consultation examine the patient. None 10 minutes City Health Dentist Office of the City Health Office Undergo Oral Perform Oral Prophylaxis Prophylaxis (if None 30 minutes City Health Dentist necessary) Office of the City Health Office Undergo Tooth Perform Tooth Extraction Extraction (if None 30 minutes City Health Dentist necessary: Topical/ Office of the City Local Anes) Health Office 5. Follow the Doctor’s 5. Advise patient & Order prescribe None 5 minutes City Health Dentist medication 1 hour & 22 TOTAL None minutes

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OFFICE OF THE CITY SOCIAL WELFARE AND DEVELOPMENT OFFICER EXTERNAL SERVICES

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1. Issuance of Social Case Study Report - Medical Assistance Social Case Study Reports are required by charitable institutions, government hospitals and non-government organization that provide services to clients and patients.

Office or Division: City Social Welfare and Development Office Classification: Simple Type of Transaction: Government to Client Who may avail: Residents of City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Certificate of Indigency (Original) Barangay Hall 2. Latest Medical Abstract or Medical Certificate -(Original & photocopy) Hospital where in currently admitted/diagnose 3. Latest Hospital Bill or Statement of Account -(Original & photocopy) Hospital where in currently admitted/diagnose 4. Quotation for Dialysis -(Original & photocopy) Hospital where in currently admitted/diagnose 5. Quotation for Surgery -(Original & photocopy) Hospital where in currently admitted/diagnose 6. Quotation for Orthopedic Implants (locking plates, screws, etc.) -(Original & photocopy) Hospital where in currently admitted/diagnose Hospital/Centers where in currently 7. Treatment Protocol -(Original & photocopy) admitted/diagnose 8. Drug Prescription (Reseta) -(Original & photocopy) Hospital/Health Center 9. Laboratory Request (Referral) -(Original & photocopy) Hospital/Health Center Government Agencies Providing/Issuing I.D.’s 10. Valid ID of Patient and Representative & COMELEC CLIENT AGENCY FEES PROCESSING PERSON RESPONSIBLE STEPS ACTIONS TO BE TIME PAID 1. Submit Receive and 2 minutes Social Welfare Assistant Officer I Complete review None Social Welfare Officer III requirements documents Office of the Social Welfare & submitted Development Office 2. Answer the Conduct intake 15 minutes Social Welfare Assistant Officer I question of the interview None Social Welfare Officer III interviewer Office of the Social Welfare & Development Office

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3. Wait for the Prepare Social 5 minutes Social Welfare Assistant Officer I Social Case Case Study None Social Welfare Officer III Study Report Report and Office of the Social Welfare & and Endorsement Development Office Endorsement Letter Letter 4. Receive the Release Social 3 minutes Social Welfare Assistant Officer I Social Case Case Study None Social Welfare Officer III Study Report Report and Office of the Social Welfare & and Endorsement Development Office endorsement Letter letter Total: None 25 minutes

2. Issuance of Social Case Study Report - Burial Assistance

Social Case Study Reports are required by charitable institutions, government offices and non-government organization that provide services to clients for burial assistance.

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2. Answer the Conduct intake 15 minutes Social Welfare Assistant Officer I question of interview None Social Welfare Officer III the Office of the Social Welfare & interviewer Development Office 3. Wait for the Prepare Social 5 minutes Social Welfare Assistant Officer I Social Case Case Study None Social Welfare Officer III Study Report Report and Office of the Social Welfare & and Endorsement Development Office Endorsement Letter Letter 4. Receive the Release Social 3 minutes Social Welfare Assistant Officer I Social Case Case Study None Social Welfare Officer III Study Report Report and Office of the Social Welfare & and Endorsement Development Office endorsement Letter letter Total: None 25 minutes

3. Issuance of Social Case Study Report - Emergency Shelter Assistance Social Case Study Reports are required by charitable institutions, government offices and non-government organization that provide services to clients for Emergency Shelter Assistance.

1. Submit Receive and 2 minutes Social Welfare Assistant Officer I Complete review documents None Social Welfare Officer III requirements submitted Office of the Social Welfare & Development Office 2. Answer Conduct intake 15 minutes Social Welfare Assistant Officer I the question interview None Social Welfare Officer III of the Office of the Social Welfare & interviewer Development Office 3. Wait for Prepare Social 5 minutes Social Welfare Assistant Officer I the Social Case Study None Social Welfare Officer III Case Study Report and Office of the Social Welfare & Report and Endorsement Development Office Endorsement Letter Letter 4. Receive Release Social 3 minutes Social Welfare Assistant Officer I the Social Case Study None Social Welfare Officer III Case Study Report and Office of the Social Welfare & Report and Endorsement Development Office endorsement Letter letter Total: None 25 minutes

4. Issuance of Certificate of Indigency for Public Attorney’s Office Certificate of Indigency are required by Public Attorney’s Office (PAO) to qualified clients for Legal Assistance.

CLIENT AGENCY FEES TO BE PROCESSING PERSON RESPONSIBLE STEPS ACTIONS PAID TIME 1. Submit Receive and 5 minutes Administrative Aide I Complete review documents None Social Welfare Assistant Officer I requirements submitted Social Welfare Officer III Office of the Social Welfare & Development Office 2. Answer Conduct intake 10 minutes Social Welfare Assistant Officer I the question interview None Social Welfare Officer III of the Office of the Social Welfare & interviewer Development Office 3. Wait for Prepare 5 minutes Social Welfare Assistant Officer I the Certificate of None Social Welfare Officer III Certificate of Indigency Office of the Social Welfare & Indigency Development Office 4. Receive Release 3 minutes Social Welfare Assistant Officer I the Certificate of None Social Welfare Officer III Certificate of Indigency Office of the Social Welfare & Indigency Development Office Total: None 23 minutes

5. Issuance of Assessment Report for Travel Clearance Because of incidences of child abductions, a Filipino minor child, regardless of civil status, is required to secure a travel clearance issued by the Department of Social Welfare and Development (DSWD) if the child will travel out of the Philippines, either alone or with an adult other than a parent.

Office or Division: City Social Welfare and Development Office Classification: Simple Type of Transaction: Government to Client Who may avail: Residents of City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Birth Certificate of Minor (Philippine Statistics Authority) PSA Office and SM -(Original & photocopy) 2. Marriage Contract of Parents (PSA) -(Original & photocopy) PSA Office and SM 3. Notarized Affidavit of Consent from Parents authorizing a CSWDO particular person to accompany said minor. -(Original & photocopy) 154

4. Photocopy of Passport of Minor To be produce by the client 5. Photocopy of any Valid ID of Minor’s parents showing their To be produce by the client signature 6. Photocopy of Passport and Visa of Traveling Companion To be produce by the client 7. Four (4) pcs. Passport size photo of minor To be produce by the client 8. One (1) pc. Long brown envelope To be produce by the client 9. Personal Appearance of Minor CSWDO 10. For Filipino minor migrating to other country: Visa petition DSWD Field Office III approval 11. Airlines Arrangement to assist ―unaccompanied minor‖. If Current Airline Service Provider minor is traveling alone CLIENT AGENCY FEES PROCESSING PERSON RESPONSIBLE STEPS ACTIONS TO BE TIME PAID 1. Submit Receive and 5 minutes Social Welfare Officer I Complete review documents None Social Welfare Officer III requirements sumitted Office of the Social Welfare & Development Office 2. Answer Conduct intake 10 minutes Social Welfare Assistant Officer I the question interview None Social Welfare Officer III of the City Social Welfare and Development interviewer Officer Office of the Social Welfare & Development Office 3. Wait for Prepare 5 minutes Social Welfare Assistant Officer I the Assessment None Social Welfare Officer III Assessment Report for Travel City Social Welfare and Development Report for Clearance Officer Travel Office of the Social Welfare & Clearance Development Office 4. Receive Release 3 minutes Social Welfare Assistant Officer I Assessment Assessment None Social Welfare Officer III Report for Report for Travel Office of the Social Welfare & Travel Clearance Development Office Clearance Total: None 23 minutes

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6. Issuance of Senior Citizen ID

Republic Act No. 9994, otherwise known as ―An act to maximize the contribution of Senior Citizens to nation building, grant benefits and special privileges and for other purposes‖, states that the Senior citizens are entitled to 20% discount and exemption from the value -added tax (VAT) on certain goods and services for their exclusive use. Among these are the purchase of medicines and essential medical supplies, accessories and equipment; professional fees of attending physicians and licensed health workers as well as on medical and dental services, diagnostic and laboratory fees in private hospitals, medical facilities, outpatient clinics and home health care services.

Office or Division: City Social Welfare and Development Office Classification: Simple Type of Transaction: Government to Client Who may avail: Residents of City of Meycauayan (Ages 60 above) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Barangay Clearance -(Original & photocopy) Barangay Hall of current resident 2. One (1) pc. Latest 1 x 1 picture To be produce by the client 3. Photocopy of Voter’s ID or Voter’s Affidavit COMELEC 4. Photocopy of Birth Certificate or SSS ID (for Local Civil Registrar Office ages 6—65 only) CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON RESPONSIBLE ACTIONS PAID TIME 1. Submit filled- Receive and None 5 minutes Social Welfare Officer I out form with review Social Welfare Officer III complete documents Office of the Social requirements submitted Welfare & Development Office 2. Wait for Prepare None 5 minutes (3 Social Welfare Assistant scheduled Senior Citizen days Officer I release ID processing Social Welfare Officer III time) City Social Welfare and Development Officer Office of the Social Welfare & Development Office

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3. Receive Senior Release None 3 minutes Administrative Aide I Citizen ID Senior Citizen Social Welfare Assistant ID Officer I Social Welfare Officer III Office of the Social Welfare & Development Office

Total: None 14 inutes

7. Issuance of Solo Parent ID The Solo Parent Act of 2000 or Republic Act No. 8972 or the Single Parent Law provides benefits and privileges to solo parents or people who are the parents of their children or relatives.

Office or Division: City Social Welfare and Development Office Classification: Simple Type of Transaction: Government to Client Who may avail: Residents of City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Barangay Certificate proving you’re a Solo Barangay Hall of current resident Parent -(Original & photocopy) 2. Two (2) pcs. Latest 1 x 1 picture To be produce by the client 3. Photocopy of Birth Certificate of children under Local Civil Registrar Office 18 years old 4. Photocopy of Death Certificate of deceased Local Civil Registrar Office spouse CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON RESPONSIBLE ACTIONS PAID TIME 1. Submit filled- Receive and None 5 minutes Social Welfare Officer I out form with review Social Welfare Officer III complete documents Office of the Social requirements submitted Welfare & Development Office 2. Wait for Prepare Solo None 5 minutes (3 Social Welfare Assistant scheduled Parent ID days Officer I release processing Social Welfare Officer III time) City Social Welfare and Development Officer Office of the Social Welfare & Development 157

Office

3. Receive Solo Release Solo None 3 minutes Administrative Aide I Parent ID Parent ID Social Welfare Assistant Officer I Social Welfare Officer III Office of the Social Welfare & Development Office

Total: None 13 minutes

8. Issuance of Person With Disability (PWD) ID According to the Republic Act 10754, PWDs ―are those with long-term physical, mental, intellectual or sensory impairment which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others.‖ A PWD ID is a valid identification card issued to persons with disabilities. This card serves as a proof for availing of the benefits and privileges for PWDs.

Office or Division: City Social Welfare and Development Office Classification: Simple Type of Transaction: Government to Client Who may avail: Residents of City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Barangay Clearance t Barangay Hall of current resident 2. Medical Certificate City Health Office / any hospital specialize with PWD Diagnosis 3. Two (2) pcs. Latest 1 x 1 picture To be provided by client CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON RESPONSIBLE ACTIONS PAID TIME

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1. Submit filled- Receive and None 5 minutes Social Welfare Officer I out form with review Social Welfare Officer III complete documents Office of the Social requirements submitted Welfare & Development Office

2. Wait for Prepare PWD None 5 minutes (3 Social Welfare Assistant scheduled ID days Officer I release processing Social Welfare Officer III time) City Social Welfare and Development Officer Office of the Social Welfare & Development Office 3. Receive PWD Release PWD None 3 minutes Administrative Aide I ID ID Social Welfare Assistant Officer I Social Welfare Officer III Office of the Social Welfare & Development Office

Total: None 13 minutes

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OFFICE OF THE CITY ENVIRONMENT AND NATURAL RESOURCES OFFICER EXTERNAL SERVICES

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1. Certificate of Garbage Collection

Certificate is issued to industries who seek such need to to ensure ecological and proper waste disposal as upon request of commercial, industrial establishments and institutions.

Office or Division: City Environment and Natural Resources Office (CENRO) Classification: Simple Type of Transaction: G2B-Government to Business Entity Who may avail: Commercial / Industrial Establishment CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Business Permit (Photocopy) Business Permit & License Office (BPLO) 2. Approved Letter Request Address To be provided by client to LCE thru CENRO 3. Receipt of Payment (Photocopy) Office of the City Treasurer 4. Permit to Operate (Photocopy) Dept. of Environment & Natural Resources (DENR) AGENCY FEES TO PROCESSIN PERSON CLIENT STEPS ACTIONS BE PAID G TIME RESPONSIBLE 1.Submission of 1. Receive the None 10 minutes Assigned CENRO requirements requirements. Verify Staff and check the documents.

2. Wait for schedule of 2. Interview of the None 5 minutes Assigned CENRO Site Inspection client Staff Site Inspection to None 10 minutes Assigned CENRO evaluate the Staff classification of garbage TO BE COLLECTED Recording of None 3 minutes Assigned CENRO important details Staff 3.For releasing of 3. Issue the None 3 minutes City Environment & certificate certificate duly Natural Resources signed by the Head Officer of Cenro TOTAL None 31 minutes

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2. Cutting / Trimming of Trees

This service is being provided to ensure safety rehabilitation of the request. Residential, Commercial and institution may avail of the service

Office or Division: City Environment and Natural Resources Office Classification: Complex Type of Transaction: G2C-Government to Client, G2B-Government to Business Who may avail: Residential/ Commercial and Institution CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Approved Letter Request address to To be provided by client LCE thru CENRO 2. Approval from PENRO Provincial Environment and Natural Resources Office (PENRO) located at Guiguinto, Bulacan 3. Actual photos of the request To be provided by client AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1.Submit requirements 1. Receive the None 10 minutes Assigned CENRO requirements. Verify Staff / City and check the Environment & Natural documents. Resources Officer

2. Wait for schedule of 2. Interview of the None 10 minutes Assigned CENRO Site Inspection client Staff Recording of None 3 minutes Assigned CENRO important details Staff 3. For releasing of 3. Issue the None 3 days City Environment & certificate certificate duly Natural Resources signed by the Head Officer of Cenro TOTAL None 3 days & 23 minutes

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3. Fogging / Grass Cutting

This service is being provided for those individual or groups to ensure ecological management and disposal.

Office or Division: City Environment and Natural Resources Office Classification: Simple Type of Transaction: G2C-Government to Client, G2B-Government to Business Who may avail: Residents in the City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Approved Letter Request address to To be provided by client LCE thru CENRO 2. Actual photo of the request To be provided by client AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1.Submit requirements 1. Receive the None 10 minutes Assigned CENRO requirements. Verify Staff / City and check the Environment & Natural documents. Resources Officer

2. Wait for schedule of 2. Interview of the None 5 minutes Assigned CENRO Site Inspection client Staff 3. For approval None 3 minutes City Environment & Natural Resources Officer TOTAL None 18 minutes

163

4. Dredging

This service is being provided upon the requests of a barangay for desiltation and of creek and riverways. .

Office or Division: City Enviroment and Natural Resources Office Classification: Complex Type of Transaction: G2C-Government to Client, G2G-Government to Government Who may avail: Barangay Officials CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Approved Letter Request address to To be provided by client LCE thru CENRO 2. Actual photo of the request To be provided by client AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1.Submit Approved 1. Receive the None 10 minutes Assigned CENRO Request Letter address requirements. Verify Staff / City to LCE thru CENROs and check the Environment & Natural documents. Resources Officer

2. Wait for schedule of 2. Interview of the None 5 minutes Assigned CENRO Site Inspection client Staff 3. For approval None 5 days City Environment & (depends on Natural Resources the availability Officer of equipment)

TOTAL None 5 days (depends on the availability of equipment)

164

5. Clean-Up Operation

This service is being provided upon the requests of an individual, sectors and barangay. This activity composed of street sweeping, river/creek clean up and garbage collection

Office or Division: City Environment and Natural Resources Office Classification: Simple Type of Transaction: G2C-Government to Client, G2G-Government to Government Who may avail: Barangay Officials CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Approved Letter Request address to To be provided by client LCE thru CENRO 2. Actual photo of the request To be provided by client AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1.Submit Approved 1. Receive the None 10 minutes Assigned CENRO Request Letter address requirements. Verify Staff / City to LCE thru CENROs and check the Environment & Natural documents. Resources Officer

2. Wait for schedule of 2. Interview of the None 5 minutes Assigned CENRO Site Inspection client Staff 3. For approval None 1 day City Environment & Natural Resources Officer TOTAL None 1 day

165

OFFICE OF THE CITY POPULATION OFFICE EXTERNAL SERVICES

166

1. Issuance Urban Poor Affair Office (UPAO) Certification

The UPAO certificate is issued to qualified beneficiary of a program to be undertaken through a Community Mortgage Program (CMP). Should this on-going negotiation to facilitate the eventual acquisition of ownership fail to materialize and the owner of the premises demands the immediate removal of the house or structure, it is a condition that the beneficiary shall voluntarily remove their structure and vacate the premises after due notice. Through this certification, the Manila Electric Company is allowed to connect its service lines to the electrical connections of the house / structure after compliance with all the requirements. Office or Division: Office of the City Population Office Classification: Simple Type of Transaction: G2C / C2G – Government to Client / Client to Government Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Barangay Certification for Meralco / Barangay Hall Electrical Purpose – (original & photocopy) 2. Community Tax Certificate Barangay Hall or City Treasurer’s Office 3. Identification of the Client Client 4. Certification issued by the Meralco for MERALCO Contractor – (original & photocopy)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Submit all necessary Receive and review None 3 minutes City Population Office documents the completeness assigned personnel documents CPO Staff Record Client basic information (Full City Population Office name and Complete Address) in UPAO logbook Attend Orientation / Conduct orientation None 5 minutes Urban Poor Affair interview interview Officer CPO Staff City Population Office

167

Wait for the issuance of Prepare UPAO None 2 minutes Urban Poor Affair UPAO Certificate. Certificate with Officer corresponding Control Number and City Population have it sign by the assigned personnel Urban Poor Affair Officer. City Population Office

Receive UPAO Client will received None 2 minutes certificate 2 copies UPAO CPO Staff Certificate City Population Office

Proceed to the Office of Assist client to the None 1 day CPO Staff the City Mayor for office of the city City Population Office signature mayor. Return the UPAO Receive the UPAO None 2 minutes Certificate to City Certificate second Population Office copy for office CPO Staff record purpose and City Population Office give the first copy to the client to be submitted to MERALCO Submit UPAO certificate to MERALCO TOTAL None 1 day & 14 minutes

168

2. Issuance of Pre-Marriage Orientation and Counseling (PMOC) Certification

The Pre-Marriage certification is issued as a prerequisite for securing the marriage license of the above couple as provided for in Presidential Decree No. 965 and Article 16 of the Family Code.

Office or Division: Office of the City Population Office Classification: Simple Type of Transaction: G2C / C2G – Government to Client / Client to Government Who may avail: Would be Couples CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Application for Marriage License – Fully City Civil Registrar Office Accomplished with Original signature of the Civil Registrar Officer plus attached document requirement (Cenomar ,Birth Certificate and Etc.)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Present complete Receive complete None 2 Minutes per PMOC Focal & requirement to City requirements couples Secretariat Population Office City Population Office Evaluate of None 2 Minutes per PMOC Focal & completeness couples Secretariat requirements City Population Office Prepare FORM1, None 5 Minutes PMOC Team & Logbook and Focal Secretariat Distribute Mariage Expectation City Population Office Inventory (MEI)Questionnair e to client Fill out FORM1, Collect FORM 1 None 2 Minutes per Logbook and answer and questionnaire couples CPO Staff MEI Questionnaire City Population Office

Proceed to the Conduct PMOC None 2 Hours PMOC Team & counseling room Session Focal Secretariat City Population Office

Prepare PMOC None 2 Minutes per CPO assigned

169

Certification Couples personnel City Population Office

Release/issue None 2 Minutes per PMOC Certificate Couples CPO assigned to client personnel City Population Office Receive PMOC Certificate TOTAL None 2 hours & 15 minutes

3. Request For Data (Demographic Surveillance Data / Total Population / Total Household / Child Profile / ISF Data / Others)

Office or Division: Office of the City Population Office Classification: Simple Type of Transaction: G2C / C2G – Government to Client / Client to Government Who may avail: All Citizens of the City of Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter Request Addressed to the City Mayor and or City Client Administrator attention to the City Population office Stating extent and purpose of the research Printed in letterhead and noted by authorized signatories AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Submit letter of Review letter None 2 minutes CPO assigned request and Sign in personnel the logbook. CPO Staff City Population Office

Submit approval letter Receive approved None 2 minutes CPO assigned request from City letter request personnel Population Office CPO staff City Population Office

170

Conduct interview None 30 minutes CPO assigned to client personnel CPO staff Prepare None 10 minutes City Population requested data Office Receive requested Release None 2 minutes Population data. requested data. Program Worker Administrative Assistant IV CPO Staff City Population Office TOTAL None 46 minutes

4. Conduct of Responsible Parenthood Movement (RPM) Seminar

The RP/FP program component deals with issues related to sexual reproductive health, including fertility and family planning concerns. It primarily aims to help couples to realize their desired timing, spacing, and number of children in accordance with their socio-economic, emotional, and psychological capacity.

Office or Division: Office of the City Population Office Classification: Simple Type of Transaction: G2C – Government to Client Who may avail: Couples of Reproductive Age (CORA) in BARANGAY CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Participation / Attendance from Couples of Reproductive Age in the Barangay Barangay Hall

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Conduct survey None 1 day City Population with the barangay Office thru Barangay CPO Staff Population Worker City Population Office Set Responsible Parenthood Movement Seminar Schedule 171

Fill-out attendance Assist couples of None 5 Minutes per CPO assigned Sheet and Form 1 reproductive age Couples personnel City Population Office Attend RPM seminar Discuss module None 40 Minutes City Population on per Module Officer

Responsible CPO assigned Parenting Personnel

Home City Population Management Office

Fertility Awareness

Family Planning Method TOTAL None 1 day & 45 minutes

5. Conduct of Kalalakihang Tapat sa Responsibilidad at Obligasyon sa Pamilya at Asawa (KATROPA) Seminar

The KATROPA or Kalalakihang Tapat sa Responsibilidad at Obligasyon sa Pamilya is an aspiration or movement which aims to shape and change men as responsible individuals, parents, and partners for the development of their family and the community.

Office or Division: Office of the City Population Office Classification: Simple Type of Transaction: G2C – Government to Client Who may avail: Male Participants in the Barangay

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Participation / Attendance of Male participants from Third Floor Room 307 different sector in the Barangay Barangay Hall 2. RPFP Form 1

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON 172

ACTIONS BE PAID TIME RESPONSIBLE

Conduct survey with None 1 day CPO assigned the barangay thru personnel Barangay Population Worker CPO Staff City Population set KATROPA Office Seminar Schedule Fill-out attendance Assist Male None 5 Minutes per CPO assigned Sheet and Form 1 Participants age Couples personnel

CPO Staff City Population Office Attend RPM seminar Discuss module on None 40 Minutes per City Population Module Officer Ako bilang lalake CPO Staff Ang aking City Population sekswalidad Office

Malusog na pamumuhay

Pagpapaganda ng samahang magasawa Pangangalaga sa Pagbubuntis

Ako bilang ama

Ako bilang KATROPA TOTAL None 1 day & 45 minutes

173

6. CROSSROAD – Adolescent Health and Youth Development Seminar

Crossroads is part of the City Population Office thrust program on Adolescent Health and Youth Development (AHYD) which focuses on the implication of sexual & non sexual risky behaviors among youth through MOVIE/FILM PRESENTATION and focus group discussion on the necessary practical life skills for youth. It aims to discuss the current issues and concerns among the Filipino youth and the possible strategies to solve the issues towards the attainment of a happy, healthy and empowered Filipino youth.

Office or Division: Office of the City Population Office Classification: Simple Type of Transaction: G2C – Government to Client Who may avail: Grade 10 student from Public and Private School in Meycauayan CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Participation / attendance of Grade 10 student from Public and Private School in Meycauayan Public and Private High school 2. RPFP Form 1 FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE Coordination with None 1 day City Population School Division Office Officer (SDO), School Heads Population Program and School Guidance Worker Coordinator CPO Staff City Population Office Orientation / Meeting None 4 Hours City Population with education Officer program supervisor Population Program representative from Worker SDO, School Heads CPO Staff and School Guidance City Population Office Coordinator Set CROSSROAD None 1 Hour City Population Schedule Officer Population Program Worker CPO Staff City Population Office Fill-out Assist Grade 9 & 10 None 30 Minutes Population Program attendance Participants Worker Sheet and Form CPO Staff 174

1 Conduct Crossroad City Population Office Training

Attend Discuss Crossroad None 40 Minutes per City Population CROSSROAD Module Module Officer seminar - Fertility Population Program awareness Worker - 12 Life skills CPO Staff - Frequently asked City Population Office questions on HIV AIDs,Teenage Pregnancy etc.

Show Movie entitled City Population Watch Film CROSS ROADS None 45 minutes Officer / Population Presentation Program Worker CPO Staff City Population Office

Assist in the Role 30 minutes City population Role Playing Playing Officer Population Program Worker CPO Staff City Population Office

TOTAL None 1 day, 6 hours & 25 minutes

175

7. Conduct of Operation Timbang (OPT)

To generate data on the nutrition situation of children as input to community nutrition assessment, nutrition program planning, and monitoring and evaluation of local nutrition programs.

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE Conduct Survey Re: None 2 Days Barangay Nutrition Current Nutritional Scholar situation of Children City Population age 0-59 months old Office thru barangay nutrition scholar Cooperate with the Conduct Operation None 50 days Barangay Nutrition Barangay Nutrition Timbang Scholar Scholar City Population Office Record data None 5 minutes per Barangay Nutrition Child Scholar Child Weight City Population Child Height Office Birthday/ Full Name/Address Encode Child None 3 Days for Barangay Nutrition Nutritional Data on Small Barangay Scholar Electronic OPT Plus City Population 7 Days for Office Large Barangay Print E-OPT copy and None 1 hour Barangay Nutrition submit it to Nutrition Scholar Action Officer and City Population Coordinator Office

176

Consolidate E-OPT None 1 week before City Nutrition submitted by the end of the Action Officer Barangay Nutrition quarter CNPO Staff Scholar City Population Office Conduct Monthly None Monthly Barangay Nutrition reweighing Scholar City Population Office TOTAL None 50 days

8. Supplementary and Complementary Feeding Program

The Project aims to promote the National Nutrition Council (NNC) - Infant and Young Child Feeding (IYCF) scheme in the conduct of the supplemental feeding program for the underweight and severely underweight 0-59 month’s old children in the different barangays of the Local Government Unit of Meycauayan City.

Office or Division: Office of the City Population Office Classification: Highly Technical Type of Transaction: G2C – Government to Client Who may avail: 0 – 59 months old Children in BARANGAY CHECKLIST OF REQUIREMENTS WHERE TO SECURE None None CLIENT FEES TO PROCESSING PERSON AGENCY ACTIONS STEPS BE PAID TIME RESPONSIBLE Prepare Project Proposal, None 10 working Nutrition Access Card and others. days of Coordinator processing CNPO Staff City Population Office Distribute allocated budget None Monthly for Feeding Program and Access Card to Barangay for 4 Months CNPO Staff Nutrition Scholar City Population Office Prepare Nutritious Meal plus None 2 Hours per CNPO Staff Milk and feed the severely Feeding City Population underweight Children in the Office barangay TOTAL None 4 months

177

OFFICE OF THE CITY ECONOMIC ENTERPRISE MANAGEMENT OFFICER EXTERNAL SERVICES

178

1. Availment of Convention Center

The City of Meycauayan Convention Center is one of the public utilities, managed and operated by CEEMO. The CRF is issued for General Public that wishes to use/rent the CMCC. The CEEMO is authorized by the City Treasury Office to issue and collect revenue in this facilities

Office or Division: City Economic Enterprise Management Office (Market Office) Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: General Public CHECKLIST OF WHERE TO SECURE REQUIREMENTS None None AGENCY PROCESSING PERSON CLIENT STEPS FEES TO BE PAID ACTIONS TIME RESPONSIBLE Market Supervisor Verify the III availability of the Assist the client CEEMO assigned date from City that wishes to personnel Economic None 5 minutes rent / use the City Economic Enterprise convention Enterprise Management Management Office (CEEMO) Office Market Supervisor III CEEMO assigned Fill-out Convention personnel Request Form Check the CRF None 5 minutes City Economic (CRF) Enterprise Management Office Reservation fee- Market Supervisor 1,000 III Pay the Receive 3rd floor – 4,000 CEEMO assigned corresponding payment and 2nd floor – 6,000 personnel 5 minutes Rental Fees issue official Executive office – City Economic receipt. 1,500 with lobby – Enterprise 3,000 Management Office (see schedule of TOTAL: 15 minutes fees)

179

2. Collection of Transport Terminal Fees The CEEMO (Transport Division) manages the collection of terminal fees at the Meycauayan Common Transport Terminal. Public utility vehicles is allowed to pick-up commuters in the MCTT in exchange for a fee per trip.

Office or Division: City Economic Enterprise Management Office (Transport Division) Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: Terminal Drivers and Operators CHECKLIST OF REQUIREMENTS WHERE TO SECURE None Meycauayan Transport Terminal FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE CEEMO assigned personnel Request trip Issue trip ticket None 5 minutes City Economic ticket Enterprise Management Office UV’s P50.00 PUJ’s CEEMO P15.00 – 19 assigned Pay the personnel Receive payment and corresponding seaters 2 minutes City Economic issue official receipt. fee below Enterprise Management P20.00 – 20 Office

seaters up (see TOTAL: schedule of 7 minutes fees)

180

3. Availment of Burial Niche and Crypt The Calvario Public Cemetery is one of the basic services of City Government of Meycauayan, managed by CEEMO (Public Cemetery Division) and shall exercise function and responsibilities for efficient and effective services. Office or Division: City Economic Enterprise Management Office (Public Cemetery Division) Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: Relatives of deceased Meycauayan residents CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Death Certificate Local Civil Registrar Office 2. Permit( Burial,Transfer,Exhumation and City Health Office Cremation. 3. Contract of Agreement Public Cemetery Division FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE Cemetery Caretaker Check the Assist the client to City Economic availability of niche where the available None 5 minutes Enterprise or crypt. niche or crypt is. Management Office

Cemetery Caretaker City Economic Fill-out the Burial Check the None 7 minutes Enterprise application form. application form Management Office

Cemetery Caretaker Accomplish the City Economic Check the Contract Contract of None 8 minutes Enterprise of Agreement Agreement Management Office

Receive payment Niche Cemetery Pay the and issue official (Apartment) 5 minutes Caretaker corresponding fee. receipt. initial 5 years City Economic 181

– 10,000 Enterprise Renewable Management every year – Office 1,000 Crypt – 1,500 (initial 5 yrs.) Renewable every year - 300 (see schedule TOTAL: 23 minutes of fees)

4. Availment of Cremation Services The Public Cemetery division will ensure effective delivery of service and undertake improvement’s to cremation facility for a safer, cleaner and more pleasing environment. Office or Division: City Economic Enterprise Management Office (Public Cemetery Division) Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: Relatives of the deceased CHECKLIST OF REQUIREMENTS WHERE TO SECURE Requirements: 1. Duly Accomplished Cremation Authorization Form Calvario Public Cemetery (CAF) 2. Death Certificate Local Civil Registrar 3. Cremation Permit City Health Office 4. Photocopy of valid ID, applicant and two witnesses (for the contract) 5. Residence Certificate of the applicant City Treasury Office 6. If funeral wake exceeds seven (7) days, Funeral services Embalmer certificate 7. Payment of Cremation fees Public Cemetery division AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

182

Accomplish Cremation Cemetery Authorization Form Caretaker (CAF) and submit to Check all City Economic None 5 minutes Calvario Public requirements Enterprise Cemetery office together Management with all the requirements. Office

Proceed to the Office of Executive Asst. Verify all the City Mayor for the None 15 minutes Office of the requirements approval. City Mayor

Cemetery Caretaker Accomplish the Contract City Economic None None 5 minutes of Agreement Enterprise Management Office Cemetery Cremation Receive Caretaker Fees – Pay the corresponding payment and City Economic 5 minutes fee issue official Enterprise P10,000.00 receipt. Management

Office Cemetery List the Caretaker Wait for the schedule of cremation City Economic None 3 minutes cremation service. schedule to Enterprise white board Management Office

TOTAL: P10,000.00 33 minutes

183

OFFICE OF THE CITY COOPERATIVE OFFICER EXTERNAL SERVICES

184

1. Assistance to Electronic submission of Cooperative Annual Performance Report Assist cooperative on the encoding and submission of Cooperative Annual Performance Report to Cooperative Development Authority (CDA) Portal.

Office or Division: City Cooperative Office Classification: Simple Type of Transaction: G2B - Government to Business Who may avail: Primary Cooperatives CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Audited Financial Statement Primary Cooperative Accomplished Performance Report Form CDA Website

Accomplsihed Social Audit Form CDA Website FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE Administrative Assured that the client 1. Sign in the Assistant III has filled out the None 2 minutes client log book City Cooperative necessary information Office Administrative 2. Submit the Receive the required Assistant III necessary documents and check for None 5 minutes City Cooperative documents completeness Office

Administrative Encode the submitted 3. Wait to be Assistant III documents on-line and None 1 hour encoded City Cooperative submit it to CDA portal Office Print the encoded and Administrative 4. Ask for a copy submitted report and Assistant III of submitted provide client a copy to None 3 minutes City Cooperative documents be submitted to CDA Office Regional Office 1 hour & 10 TOTAL: None minutes

185

2. Issuance of Certification for securing Business Permit The certification is issued when a primary cooperative secure a business permit. This is being done to ensure that the cooperative is legally operating as cooperative and have submitted necessary documents

Office or Division: City Cooperative Office Classification: Simple Type of Transaction: G2B - Government to Business Who may avail: Primary Cooperatives CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Certificate of Compliance CDA Regional Office Cooperative Annual Performance Report Primary Cooperative

Articles & By-laws (for new/branching out) Primary Cooperative CDA Certificate of Registration CDA Regional Office FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE Administrative Assured that the client 1. Sign in the Assistant III has filled out the None 2 minutes client log book City Cooperative necessary information Office Administrative 2. Submit the Receive the required Assistant III required documents and check for None 5 minutes City Cooperative documents its validity Office Administrative Assistant III 3. Get the Print the certification to be OIC-City printed signed by the Department None 3 minutes Cooperative certification Head Officer City Cooperative Office

TOTAL: None 10 minutes

186

3. Provision of Technical Assistance thru Trainings, Seminar and Workshop In line with the program of the City Government to help the cooperative sector. The office is giving continuing education to the officers of the different cooperatives in the City of Meycauayan for them to be able to comply to the required training requirements mandated by the Cooperative Development Authority (CDA)

Office or Division: City Cooperative Office Classification: Complex Type of Transaction: G2B - Government to Business Who may avail: Primary Cooperatives CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Written request signed by the Board of Primary Cooperative Director FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE Assured that the Administrative 1. Sign in the client has filled out Assistant III None 2 minutes client log book the necessary City Cooperative information Office 2. Submit written Administrative request of the Receive the written Assistant III None 1 minute training / request City Cooperative seminar Office OIC-City Cooperative Inform the client of Officer None 2 minutes the procedure City Cooperative Office Coordinate to the OIC-City Cooperative proper agency as to Officer None 3 days kind of trainings are City Cooperative being requested Office Administrative Notify the client for Assistant III any actions of their None 7 days City Cooperative request Office TOTAL: None 7 days

187

4. Management of Pasalubong Center In line with the project of Department of Trade and Industry, the City Cooperative Office has been chosen to be partner implementer of the program to improve the growth and development of cooperatives and uplift the economic lives of coop members.

Office or Division: City Cooperative Office Classification: Simple Type of Transaction: G2B - Government to Business / G2C – Gov’t. to Citizens Who may avail: Primary Cooperatives / Citizens CHECKLIST OF REQUIREMENTS WHERE TO SECURE Official Receipt Bureau of Internal Revenue (BIR) Quotation /Sampling Cooperatives / Business Entrepreneur BFAD Certification Bureau of Food and Drugs FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE Administrative 1. Inquire at Answer the queries Assistant I Pasalubong None 5 minutes of the client City Cooperative Center Office 2. Proceed to Interview and Administrative City assess the client Assistant I None 2 minutes Cooperative City Cooperative Office Office Assured that the Administrative 3. Sign in the client has filled out Assistant III None 2 minutes client log book the necessary City Cooperative information Office 4. Present the OIC-City Cooperative Interview and product listing Officer explain to the client None 10 minutes / brochure and City Cooperative the procedures quotation Office OIC-City Cooperative Notify the client Officer upon approval of None 3 days City Cooperative their request Office TOTAL: None 3 days

188

OFFICE OF THE CITY PUBLIC EMPLOYMENT SERVICE OFFICER EXTERNAL SERVICES

189

1. Issuance of Job Referral

Labor Market Information constitutes any information that affects the movement of labor supply and demand. One of its activities is to provide employment information services to jobseekers, both for local and overseas employment and recruitment assistance to employers. Referral is a process of directing pre-screened jobseekers to employers with vacancies matching their qualifications, while placement is the result of a successful referral.

Office or Division: City Public Employment Service Office Classification: Simple Type of Transaction: Government to Client / Government to Business Who may avail: General Public / All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Resume To be provided by client 2. Endorsement Letter from PESO Public Employment Service Office (PESO) Manager (for non – resident of 3rd floor room 312 Meycauayan) AGENCY FEES TO PRCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Review submitted Labor and Employment Resume / Bio – Officer I 1. Submit filled – Data, match and out form and qualifications with None 5 minutes Public Employment Resume / vacant position and Service Office Manager Bio – Data. prepare Job Public Employment Referral. Service Office Labor and Employment 2. Received job Release Job Officer I Referral. None 1 minute Referral Public Employment Service Office TOTAL None 6 minutes

190

2. Business Accreditation (Conduct Local & Special Recruitment Activity)

All land or sea-based licensed recruitment agency may seek PESO assistance in conducting Special Recruitment Activities (SRA) in the city. PESO makes sure that the agency seeking assistance is authorized by the Philippine Overseas Employment Administration (POEA) and shall in no way allow any land based or sea based licensed recruitment agency with incomplete documents to conduct Special Recruitment Activities (SRA).

Office or Division: City Public Employment Service Office Classification: Complex Type of Transaction Government to Client Who may avail: General Public / All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. List of Requirements for Accreditation to PESO  Letter of Intent Address to Hon. Linabelle Ruth R. Villarica – City Mayor Thru: Public Employment Service Office Josefina C. Geslani Ph.D. (PESO)  Business Permit Latest Copy 3rd floor room 312  DOLE Certficate of Registration  Philjobnet Registration  BIR & SEC Certficate of Registration  List of Vacancies CLIENTS STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the Review submitted Labor and filled - out form filled – out form and Employment Officer I and List of issued List of Job Order and Public Requirements Requirements None 1 hour Employment Service Office Manager Public Employment Service Office 2. Local / PESO Manager Public Employment Overseas refers / endorses Service Office Agency shall the letter to the Manager notify PESO – Mayor for Approval None 3 days And City Mayor Meycauayan of its intention to Public Employment conduct LRA Service Office

191

/SRA by means of Letter of Intent one (1) week prior to the conduct of SRA / LRA 3. Wait for the PESO – Public Employment Letter of No Meycauayan will Service Office Objection send Letter of No Manager and Objection, upon None 20 minutes City Mayor approval of the Mayor (Thru Email) Public Employment Service Office 4. Upon Receipt PESO – Job Order and of the letter of Meycauayan will Public Employment no objection, post Social Media Service Office the agency will and distribution None 1 day Manager coordinate with prior to the conduct and send flyers of LRA / SRA Public Employment Service Office 5. Local / Labor Employment Labor and Overseas Officer I will Employment Officer I placement received the agencies are Terminal report of Public Employment required to agency Service Office submit a terminal report immediately after the conduct of None 1 hour SRA / LRA to know the total number of applicants who passed the initial interview and examination for passible recruitment

TOTAL None 3 days

192

OFFICE OF THE CITY DISASTER RISK REDUCTION MANAGEMENT OFFICER EXTERNAL SERVICES

193

1. Emergency Response

Emergency situations warranting a response can range from natural disasters to hazardous materials problems and transportation incidents. Emergency response plans are a critical component of workplace safety. Response time is an important aspect of emergency response. This refers to how long it takes emergency responders to arrive at the scene of an emergency after the emergency response system has been activated. A long response time can result in increased and permanent damage, a higher likelihood of fatalities, and greater distress to those involved. As such, response time is often used as a proxy for the effectiveness of an emergency response program.

Office or Division: Office of the City Disaster Risk Reduction Management Officer Classification: Simple Type of Transaction: Government to Client/ Government to Business/ Government to Government Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE

N/A N/A FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Call hotline (044)815- 1. Answer 0404 emergency call , None 1 minute Radio Operator 0935 488 7038 assess the case and City Disaster Risk coordinate to Reduction Walk –in responder on duty Management Office 2. Wait for the 2. Dispatch Area A – 10 Responder on Duty responders & responder and None minutes City Disaster Risk ambulance ambulance Reduction Area B -15 Management Office minutes 3. Receive First Aid 3. Assessment of None 15-20 minutes Responders on duty Treatment patient City Disaster Risk -Give first aid Reduction treatment (for Management Office emergency cases) 4. Go to nearest 4. Endorse to hospital ( if further hospital (if further None 5 minutes Responders on duty medical attention is medical attention is City Disaster Risk needed) needed) Reduction * For emergency and Management Office life threatening cases 5. If not life threatening 5. Conduct to request to transfer at hospital of choice hospital of choice TOTAL None 20 minutes 194

2. Medical Transfer Conduction The intra- and inter-hospital patient transfer is an important aspect of patient care which is often undertaken to improve upon the existing management of the patient. It may involve transfer of patient within the same facility for any diagnostic procedure or transfer to another facility with more advanced care. The main aim in all such transfers is maintaining the continuity of medical care. As the transfer of sick patient may induce various physiological alterations which may adversely affect the prognosis of the patient, it should be initiated systematically and according to the evidence-based guidelines. The key elements of safe transfer involve decision to transfer and communication, pre-transfer stabilization and preparation, choosing the appropriate mode of transfer, personnel accompanying the patient, equipment and monitoring required during the transfer, and finally, the documentation and handover of the patient at the receiving facility. These key elements should be followed in each transfer to prevent any adverse events which may severely affect the patient prognosis.

Office or Division: Office of the City Disaster Risk Reduction Management Office Classification: Simple Type of Transaction: Government to Client Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE

N/A N/A FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Call hotline 1. Answer emergency (044)815-0404 call , assess the case None 1 minute Radio Operator 09 and coordinate to City Disaster Risk responder on duty Reduction Walk –in Management Office 2. Wait for the 2. Dispatch responder Responder on Duty responders & and ambulance None 5-10 minutes City Disaster Risk ambulance Reduction Management Office 3. Coordinate with 3. Re assessment Responders on duty responders None 10-15 minutes City Disaster Risk Reduction Management Office 4. Endorsed to Doctor Depends upon the 4. Arrived to on Duty None requested hospital hospital TOTAL None Depends upon the requested hospital 195

3. Request for Training Organize, train, equip and supervise the local emergency response teams, ensuring that humanitarian aid workers are equipped with basic skills.

Office or Division: Office of the City Disaster Risk Reduction Management Office Classification: Complex Type of Transaction: Government to Client/ Government to Business/ Government to Government Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter Request (Original) To be provided by client

FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS TO BE TIME RESPONSIBLE PAID 1.Submit request 1.Submit to Mayor’s 3 working days Admin and Training letter Office for approval None

2.Wait for approval 2.Assign training team 2 days Admin and training schedule None 3. Conduct training to 3. Training team conduct Depends on Admin and training selected venue of type of training/seminar None requested Training team requested agency or requested training entity TOTAL None Depends on requested training

196

OFFICE OF THE CITY VETERINARIAN EXTERNAL SERVICES

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1. Application for New/Renewal of Butcher and Meat Handler’s License Only licensed Butchers/Meat Handlers are allowed to slaughter animals in the City slaughterhouse and Poultry Dressing Plant (PDP). They are taught of the importance of humane slaughter of animals that is consistent to RA 8485 or the Animal Welfare Act of 2007. Furthermore, this ensures that the person handling the meat is free from any communicable diseases that may contaminate the meat. Office or Division: OFFICE OF THE CITY VETERINARIAN Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: Butchers and Meat Handlers CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Drug Free Report (1Photocopy) Authorized Drug testing institution 2. Health Certificate (1Photocopy) City Health Office 3. Barangay Clearance (1Photocopy) Barangay where applicant resides 4. Certificate of Attendance in Butchers/Meat Handlers City Veterinary Office Seminar (for renewal) (1Photocopy) 5. Expired Butcher/Meat Handler’s License (for renewal) City Veterinary Office PERSON AGENCY FEES TO PROCESSING CLIENT STEPS RESPONSIBLE ACTIONS BE PAID TIME

1. Fill out Application 1.1 Receive, verify None 5 minutes Administrative Aide I Form and submit all the the requirements Office of the City requirements and issue Order of Veterinarian Payment 2. Proceed to the City 2.1 Receive Php 300.00 5 minutes Revenue Collection Treasurer’s Office and payment and issue Clerk pay the required fees. Official Receipt Office of the City Secure Official Receipt Treasurer

3. Present the Official 3.1 Receive, record None 5 minutes Administrative Aide I Receipt at the City and prepare the Office of the City Veterinary Office Butcher/Meat Veterinarian Handler’s License for signature of the City Veterinarian

4. Sign in the logbook 4.1 Release the None 2 minutes Administrative Aide I and receive the Butcher/Meat Office of the City Butcher/Meat Handler’s Handler’s License Veterinarian License TOTAL Php 300.00 17 minutes

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2. Anti-Rabies Vaccination for Walk-In Dog/Cat Owners Rabies is a fatal but a vaccine preventable disease. RA 9482 or Anti Rabies Act of 2007 requires all pet animals to be vaccinated against Rabies. This is in line with our Vision of a Rabies Free Meycauayan City. Office or Division: OFFICE OF THE CITY VETERINARIAN Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: Dog/Cat Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Vaccination Record, if any (original) City Veterinary Office, Licensed Veterinarian 2. Dog/Cat None PERSON AGENCY FEES TO PROCESSING CLIENT STEPS RESPONSIBLE ACTIONS BE PAID TIME

1. Bring the pet and fill 1.1 Examine the None 5 minutes Administrative Aide I out the request form pet, interview the Office of the City owner and record Veterinarian data in the Dog Registry Database Form

1.2 Update the None 2 minutes Administrative Aide I vaccination record, Office of the City if any, or prepare Veterinarian the Certificate of Rabies Vaccination

1.3 Administer the None 2 minutes City Veterinarian vaccine and give Veterinarian I post vaccination Administrative Aide instructions III Office of the City Veterinarian 2. Sign in the Dog 2.1 Release the None 2 minutes Administrative Aide I Registry Database Certificate of Rabies Office of the City Form and receive the Vaccination Veterinarian Certificate of Rabies Vaccination TOTAL None 11 minutes

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3. Redemption of Impounded Pet/Animal Stray animals are prohibited on public places such as roads, streets and other similar places under RA 8485 (Animal Welfare Act of 1998) and City Ordinance 2012-05 (Meycauayan City Veterinary Code). Office or Division: OFFICE OF THE CITY VETERINARIAN Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: Owners of Impounded Pet/Animal CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Valid ID Any government institution that issues ID

PERSON AGENCY FEES TO PROCESSING CLIENT STEPS RESPONSIBLE ACTIONS BE PAID TIME

1. Proceed to the City 1.1 Check the None 3 minutes Administrative Aide I Veterinary Office if the impounding report, Assigned personnel pet/animal was validate ID Office of the City impounded and present presented and issue Veterinarian a valid ID Order of Payment

2. Proceed to 2.1 Present all None 2 minutes Assigned personnel Impounding Facility to animals impounded Office of the City check physically if the Veterinarian animal is the owner’s pet/animal

3. Proceed to the City 3.1 Receive Php 500.00 5 minutes Revenue Collection Treasurer’s Office and payment and issue Clerk pay the required fees. Official Receipt Secure Official Receipt 4. Proceed to City 4.1 Record the data None 2 minutes Administrative Aide I Veterinary Office and and prepare the Office of the City present the Official Release Order Veterinarian Receipt

5. Proceed to the 5.1 Receive and None 2 minutes Assigned personnel Impounding Facility and verify Official Office of the City present the Official Receipt and Veterinarian Receipt and Release Release Order Order TOTAL Php 500.00 14 minutes

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4. Issuance of Veterinary Health Certificate Veterinary Health Certificate is requested mainly for the purpose of shipping animals. This ensures that the pet dog/cat is vaccinated against Rabies prior to shipment. Office or Division: OFFICE OF THE CITY VETERINARIAN Classification: Simple Type of Transaction: G2C - Government to Client Who may avail: Dog/Cat Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Vaccination Record, if any City Veterinary Office, License Veterinarian 2. Dog/cat None PERSON AGENCY FEES TO PROCESSING CLIENT STEPS RESPONSIBLE ACTIONS BE PAID TIME

1. Fill out request form 1.1 Interview the None 5 minutes Administrative Aide I (Bring the dog/cat and client and record Office of the City vaccination record, if data Veterinarian any) 1.2 Assess the None 2 minutes City Veterinarian dog/cat Veterinarian 1 Office of the City Veterinarian

2. Proceed to the City 2.1 Receive Php 50.00 5 minutes Revenue Collection Treasurer’s Office and payment and issue Clerk pay the required fees. Official Receipt Secure Official Receipt 3.Proceed to the City 3.1 Receive the None 2 minutes Administrative Aide I Veterinary Office and Official Receipt and Office of the City present the Official prepare the Veterinarian Receipt Veterinary Health Certificate

4. Sign in the logbook 4.1 Release the None 2 minutes Administrative Aide I Veterinary Health Office of the City Certificate Veterinarian

TOTAL Php 50.00 16 minutes

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OFFICE OF THE CITY AGRICULTURIST EXTERNAL SERVICES

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1. Distribution of Vegetable Seeds and Fertilizer Vegetable seeds and fertilizers are distributed to various stakeholders which aims to help households and community to plant and produce healthy, organic foods.

Office or Division: Office of the City Agriculturist Classification: Simple Type of Transaction: G2C – Government to Client Who may avail: Walk in Clients, Barangays, Business Sector, Civil Society Organization, Religious Sector and Schools CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Verbal request Letter Request (Original) To be provided by the client AGENCY FEES TO PROCESSIN PERSON CLIENT STEPS ACTIONS BE PAID G TIME RESPONSIBLE 1.Fill out the Request Receive, process None 3 minutes Administrative Aide Form and/or Submit the request form IV Letter of Request and / or letter Office of the City request Agriculturist 2.Submit the duly Prepare and None 2 minutes Administrative accomplished request release the item. Assistant II form Office of the City Agriculturist TOTAL None 5 minutes

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2. Seminar and Training for Urban Gardening and Other Topics Related to Agri – Aqua Production Conducted seminar and training to requesting stakeholders to earn knowledge regarding agri – aqua production.

Office or Division: Office of the City Agriculturist Classification: Simple Type of Transaction: G2C – Government to Client Who may avail: Barangays, Business Sector, Civic Society Organizations, Religious Sector and Schools CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter Request (Original) To be provided by client

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1.Submit Letter of 1.1 Receive and None 3 minutes Community Affairs Request process the letter Officer I request Office of the City Agriculturist 1.2 Assess and None 5 minutes Concurrent – OIC, schedule City Agriculture Office manpower for Office of the City implementation Agriculturist

TOTAL None 8 minutes

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3. Issuance of Certificate of Land Reclassification Requesting clients who purchased agricultural land for conversion to industrial use are issued certificate of land reclassification.

Office or Division: Office of the City Agriculturist Classification: Complex Type of Transaction: G2C – Government to Client Who may avail: Business Sector (Vendee) CHECKLIST OF REQUIREMENTS WHERE TO SECURE Tax Declaration Office of the City Assessor Land Title Registry of Deed Letter Request (Original) To be provided by client

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit Letter Receive, process None 3 minutes Private Secretary III Request the letter of Office of the City request Mayor

2. Proceed to the City 2.1 Receive and None 3 minutes Agriculture Office and verify the letter of Agricultural Officer present the approved request Office of the City letter of request Agriculturist

2.2 Schedule the None 3 minutes Concurrent – OIC, on-site inspection City Agriculture Office Office of the City Agriculturist 3. Receive the Release the None 3 minutes Administrative Aide IV certificate and sign in certificate Office of the City the logbook Agriculturist

TOTAL None 12 minutes

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FEEDBACK AND COMPLAINTS MECHANISM How to send feedback Answer the Client Feedback Form (to be taken in every Offices or at Public Assistance and Complaint Desk) and drop it at the designated drop box in front of the Public Assistance and Complaint Desk.

Contact info: 0925-875-5735 or [email protected]; [email protected] or www.cityofmeycauayanbulacan.gov.ph How feedbacks are processed Every Friday, the City Information and Community Relations Office (CICRO) opens the drop box and compiles and records all Client Feedback Forms submitted.

Feedback requiring answers are forwarded to the relevant offices and they are required to answer within three (3) days of the receipt of the Client Feedback Form.

The answer of the office is then forwarded to the CICRO.

CICRO will forward the answer to the citizen.

For inquiries and follow-ups, clients may contact the following number: 0925-875-5735 or [email protected]; [email protected] or www.cityofmeycauayanbulacan.gov.ph How to file a complaint Answer the Client Complaint Form (to be taken in every Offices or at Public Assistance and Complaint Desk) and drop it at the designated drop box in front of the Public Assistance and Complaint Desk.

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Complaints can also be filed via telephone, Facebook Messenger or official website of the City of Meycauayan, Bulacan. Make sure to provide the following information:  Name of Client  Contact Number of Client  Email Address of Client  Name of person being complained  Incident  Evidence (All client information will be kept confidential)

For inquiries and follow-ups, clients may contact the following telephone number: 0925-875-5735 or [email protected]; [email protected] or www.cityofmeycauayanbulacan.gov.ph How complaints are processed Every Friday, the City Information and Community Relations Office (CICRO) opens the drop box and compiles and records all complaints submitted.

Complaints shall then be forwarded to the City Administrator’s Office for evaluation.

Upon evaluation, the City Administrator shall start the investigation and forward the complaint to the relevant office for their explanation or to the Investigating Committee on Administrative Cases (ICAC) depending on the complaint filed.

The City Administrator / ICAC will create a report after the investigation and shall submit to the City Mayor for appropriate action.

The City Administrator / ICAC will give the decision on the complaint to City Information and Community Relations Office (CICRO). 207

The City Information and Community Relations Office (CICRO) will then forward the decision to the client.

For inquiries and follow-ups, clients may contact the following telephone number: 0925-875-5735 or [email protected]; [email protected] or www.cityofmeycauayanbulacan.gov.ph Contact Information of CCB, ARTA : [email protected] PCC, ARTA : 1-ARTA (2782) PCC : 8888 CCB : 0908-881-6565 (SMS)

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