20 Advertorial Thursday, December 7, 2017 DAILY

CHANCHENG EMBRACES HIGH-TECH IN ITS BID TO CUT RED TAPE

Night view of Chancheng district in . PHOTOS PROVIDED TO CHINA DAILY

By LI YOU tions and courses of action to be taken Officials say arrival of the age of information The second highlight of our system [email protected] in response to emergencies ranging is the utilization of information tech- from traffic accidents to street brawls. poses challenges that must be met nology. Big data technology is used Chancheng district, the central dis- In October, the district launched to confirm the unique identity of a trict in the city of Foshan, has become its app on mobile devices — named person,” Liu said. It involved a a model for the successful integration “lingpaotui” — literally means zero In 2016, Chancheng launched a key of information technology and data legwork, which enables its users to project using blockchain technology, transformation of the processing within its administration, access 20 public services at home. trying to build up a digital package officials said. Officials say the arrival of the age for its people. Blockchain utilizes a administration from a That process has helped the dis- of information has brought a lot of secure data structure that enables trict’s public services to reach new challenges that need to be met. identifying and tracking transactions government-oriented levels of transparency and heightened Liu Donghao, Party chief of digitally and sharing the information to a services-oriented efficiency. Chancheng district committee, said across computer networks. District officials said that progress the district must grasp the opportu- Officials said the Chancheng plat- approach.” was the fruit of key initiatives made a nities to be found in the new infor- form records information collected few years ago. mation age and the administration through the service windows, the Liu Donghao, secretary of In March 2014, Chancheng should catch up with the changes to mobile app and other channels and Chancheng district committee launched what it called a “one-gate” society. Liu Donghao, Party chief of Chancheng district committee, shares his ideas makes a profile of an individual’s life. service — integrating data from the Liu said the one-gate service was on the district’s cloud computing platform for administrative management. Liu said the resultant, much deeper integration of the new data departments of industry and busi- a concrete measure Chancheng had improved, public services would con- and information technology with the ness, housing management, tax, pub- undertaken to streamline its govern- a part of the government’s authority cedure and system impartial and tribute to an enhanced business envi- district’s public services. lic security, social insurance and civil ment authorities. to an information processing system,” rational. Liu added that after the ronment for companies and business By then, there will be more services administration — into one window at “It involved a transformation of he said. change to the new streamlined sys- start-ups. that can be finished at home on indi- the district’s services hall. the administration from a govern- Before the reform, part of the tem, information now could be col- This, he said, could become a key viduals’ mobile devices. Big data and modern monitor- ment-oriented to a services-oriented administrative process depended lected through the service windows tool to attracting high-profile busi- Officials said companies would see ing technology have been utilized to approach. on an individual understanding (of and the internet, making it unnec- ness leaders to launch their opera- faster and more convenient services establish a comprehensive manage- “Based on the needs of the people the system),” Liu said. This, to some essary for people to run from one tions in Chancheng district. in areas including administrative ment platform, which provides solu- and markets we served, we delegated extent, made the administrative pro- department to another. Next year is expected to see still approvals, tax or business licenses. Tech system aims to improve the lot of residents

By LI YOU pictures. To date, six one-gate service halls have been set up in the district. An integral part of people’s lives Since Sept 2014, the platform has is their inexorable dealings with gov- received a total of 5.79 million cases ernmental departments, sometimes in and more than half of them were com- a multitude of areas — be they taxes, pleted on the spot. It takes only 10 residential registrations or marriage minutes on average to successfully registrations. process a case, according to one offi- Sometimes when a case involves cial. different departments, they have to The motto of the platform is not to run the gamut of bureaucracy, traips- let the information run the people,” ing across the city and tramping from said Liu Donghao, Secretary of the building to building and office to office, Chancheng district committee. Dynamic new govt lugging around all sorts of documents, The core value underlying the plat- so they can talk with different people The “one-gate” services platform won the award for best example of innovative form is to streamline administration about the same thing. society management in 2015. and to delegate power, which is real- services platform The obvious solution — which all too ized through the information system.” often remains a fantasy for those who district-level services hall. Besides less by themselves. “I planned to visit Hong The service platform also performs dream of logical systems in a world legwork, the average waiting time for Kong next month so I came here. The as a data collector of all the statistics overrun by red tape and chaos — is a people there has been reduced from up machine only took 30 seconds to get recorded on the customers. set for smartphones one-stop, one size fits all, government to 15 minutes to around five minutes. my visa ready,” said Wu Qiaoqiao, a Based on the statistics, a rich data portal. People now need to take appreciably 55-year-old Chancheng resident. base of residents and companies in Step forward the city of Foshan city’s less paperwork with them because the According to a satisfaction poll the district has taken form, which By LI YOU government services at home,” Chancheng district, which appears to same documents are used repeatedly at released by the services hall, 99.93 per- involves more than 300 million pieces said Liu Donghao, secretary of have established what elsewhere large- the services window. cent of the people who used the one- of information. Chancheng district in the city Chancheng district committee. ly remains unrealizable. More added services are also realized gate service at the window thought it The one-gate service platform won of Foshan launched an e-gov- Lui said to make it happen, In 2014, the district launched its in the self-help area. People can fill in satisfactory. the award for best example of inno- ernment services platform for the major questions that had “one-gate” services platform, which forms, pay their car fines, redo their Couples can also get their marriage vative society management in 2015 smartphones on Oct 30, allow- to be dealt with were identi- enables local citizens to access more identity cards and apply for visas to registrations there in the special pre- and has been recognized nationally ing citizens to receive 20 gov- fication of the user and the than 400 services at one window in the Hong Kong and Macao on machines pared hall, which caters for wedding elsewhere. ernment service at anywhere authenticity of the material at any time. being passed over the internet. Those services range from If we can solve the two issues personal insurance certificates, properly, there is no difference tax payments and elderly pen- whether people come to the ser- sions, recruitment, to living vice windows in reality or not,” Start-ups get a boost from streamlined process allowances for disabled people. Lui said. The app is called “lingpao- The technology of block tui”, which literally means zero chain is the key point of the By LI YOU Chinese cities including , legwork. Of the 20 government solution.” The app was designed Wuhan, Xi’an, Changsha, , services, users can finish eight with the support of block chain Chancheng district in the city of Jingdezhen — as well as overseas in without the need to hand over — cutting edge chain technol- Foshan is actively supporting start-up countries including the United States, any materials. ogy used for secure information businesses that are opening there with Japan and Ireland. If users require a printed transfers — and big data. streamlined and simplified adminis- The main strength of innovation and version, the app will contact The data collected through trative procedures and a more attrac- high-tech companies is the young gen- the staff in the relevant govern- the IMI is unalterable and safe tive recruitment policy, according to a eration,” said Liu Donghao, secretary ment organizations who print when transmitted. The accu- senior local government official. of the Chancheng district committee. the material out and send it by racy of the data is secured by The district took the initiative in 2014 Liu said society should give younger post. mutual verification of separate when it launched a new registration people enough opportunities to real- Before using the lingpaotui data collectors. process for businesses which wanted to ize their goals. Besides technological app, citizens need to download The IMI app is an encrypted set up in the district, through its “one- innovation, we should pay attention another app called “IMI”, short digital space for its users. Differ- gate” system. to institutional innovation,” he added. for intelligent multifunctional ing from finger prints, face rec- Using its refined service system, An applicant hands in documents and finishes all the registration procedures for his To upgrade its industrial structure identity, which is used to help ognition or passwords, it cannot applicants can hand in documents and business at the one-gate window in the district’s service hall. and pursue greener development, citizens to prove their identities be misused or stolen by other finish all the registration procedures Chancheng is currently moving to over the internet. people, which makes it the ideal at one window in the district’s services attract more hi-tech driven companies, Since 2014, the local govern- tool to prove the uniqueness of hall. The service utilizes information reform of its industrial and commercial business in the district. ranging from intelligent manufactur- ment in Chancheng district an individual, according to Liu. technology. After classifying material licenses system last October. Besides the registration reforms, offi- ing, information technology, new ener- has tested out a “one gate” Besides governmental services, handed in by the applicants, the system It integrated the business license, cials say the district is making a big gy and materials to high-end equip- governmental service plat- the IMI app can be linked to can send out their information via the organization code certificate, tax cer- effort to attract highly skilled staff. ment and the bio-medical industry. form, which condenses all the local hospitals and libraries, internet to the relevant government tificate, social insurance certificate and It has introduced preferential treat- Foshan is located in Del- administrative services other- saving a lot of time for citizens departments. statistical registration certificate into ment for their children to join local ta, one-hour drive by highway from wise performed by different wanting to see their doctors, No matter how many departments one application process. schools and handed out awards to Guangzhou, capital of governmental departments to get their healthcare insurance are involved in dealing with a case, Officials said that by end-July this employees who have made outstand- province. one window in a district hall. or borrow books. the data can be sent out quickly and year, the district had issued a total of ing achievements and contributions. There is also a subway system con- But the catch is that people By the end of 2017, there will accurately by the staff working at the 39,499 integrated licenses for compa- In addition, the district has opened necting the two cities, which also takes have to physically go to the be 40 more government servic- windows. The district initiated the nies, the paperwork necessary to run a regional recruitment offices in major around half an hour. window. People want to receive es added to the lingpaotui app.