2016 PROGRAMME OF ACTION JJJJJ

2016 PROGRAMME OF ACTION

Contents

FOREWORD BY THE SECRETARY GENERAL . . . . . 2. PERMANENT REPRESENTATIVE TO THE ...... 16 THE VOICE OF WORLD BUSINESS ...... 3. NATIONAL COMMITTEES AND MEMBERSHIP . . . . 16. A global business network ...... 3 Writing rules for business ...... 3 GLOBAL COMMUNICATIONS ...... 17 Policy advocacy ...... 3 We are the ICC COMMERCIAL CRIME SERVICES ...... 17 Working with the United Nations ...... 4 International Maritime Bureau ...... 17 Resolving disputes worldwide ...... 4 world business Financial Investigation Bureau ...... 17 A global forum for chambers of commerce ...... 4 Counterfeiting Intelligence Bureau ...... 17 organization. ICC COMMISSIONS ...... 5. ICC DISPUTE RESOLUTION SERVICES ...... 18 Arbitration and ADR ...... 5 ICC International Court of Arbitration ...... 18 Banking ...... 6 ICC International Centre for ADR ...... 19 Commercial Law and Practice ...... 6 ICC Training and Conferences ...... 19 Competition ...... 7 ICC Institute of World Business Law ...... 19 Corporate Responsibility and Anti-corruption ...... 7 BUSINESS DEVELOPMENT ...... 20 and ...... 8 ICC Publications ...... 20. Digital Economy ...... 8 ICC Academy ...... 20. Environment and Energy ...... 9 Intellectual Property ...... 10 WORLD CHAMBERS FEDERATION ...... 21 Marketing and Advertising ...... 10 ATA Carnet ...... 21 Taxation ...... 11 Certificates of origin ...... 21 Trade and Investment Policy ...... 11 Programmes and partnerships ...... 21 World Chambers Congress ...... 21 ICC SPECIAL PROJECTS ...... 14 Business Action to Stop Counterfeiting and Piracy THE ICC NATIONAL COMMITTEE NETWORK . . . . . 22 (BASCAP) ...... 14 Direct members ...... 22 Business Action to Support the Information Society (BASIS) ...... 14 CHAIRMANSHIP AND SECRETARY GENERAL . . . . 23

ICC G20 CEO Advisory Group ...... 15 INTERNATIONAL CHAMBER OF COMMERCE . . . . . 24 ICC World Trade Agenda (WTA) ...... 15

2 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 3 FOREWORD BY THE SECRETARY GENERAL THE VOICE OF WORLD BUSINESS Throughout 2015, ICC played a central role in The International Chamber of Commerce ICC activities cover a broad spectrum, from representing business interests in a range of major is the voice of world business . arbitration and other forms of dispute resolution to making the case for open and ICC champions open cross-border trade and global intergovernmental processes that will shape investment and business self-regulation, offering investment, the market economy system and global international commerce for many years to come . training, and combating commercial crime . as essential contributors to We also broadened the scope of our activities sustainable growth, job creation and prosperity . to support business growth and productivity— ICC’s global network comprises over 6 million WRITING RULES FOR BUSINESS most notably with the launch of our new online companies, chambers of commerce and business ICC has a long history of developing voluntary rules, guidelines and codes to facilitate business and professional education platform, the ICC Academy . associations in more than 130 countries . spread good practice . Examples of these include: Because national economies are now so closely We enter 2016 amid an increasingly uncertain global interwoven, government decisions have much stronger ICC’s URBPO: the first-ever Uniform Rules for outlook: weak global growth, wild swings on stock international repercussions than in the past ICC. Bank Payment Obligations (BPOs), a 21st century markets, and a plummeting oil price have all raised expresses business views that support multilateralism standard in supply chain finance that governs Bank concerns about a fresh financial crisis . As the world as the best way to find effective solutions to Payment Obligations transactions worldwide . business organization—representing companies global challenges, based on the principles of open large and small in over 130 countries—we remain ICC ® rules: standard international trade markets and rules-based trade and investment . committed to promoting a global agenda that ICC PROGRAMME OF ACTION definitions used every day in thousands of contracts enables private sector growth and job creation . The Programme of Action presented in the to define the responsibilities of buyers and sellers . following pages sets out a detailed work plan A GLOBAL BUSINESS NETWORK A particular priority must be to reinvigorate trade ICC model contracts that make doing international for ICC during 2016 . ICC’s commissions, national ICC has direct access to national governments through growth which effectively flat-lined during 2015 . Less business easier, especially for small- and medium-sized committees and worldwide membership participate its global network of national committees that brings trade means lower growth, less employment and fewer companies that cannot afford big legal departments . in shaping recommendations and rules that support together ICC member companies, business associations opportunities for the world’s poorest to escape poverty . private sector led growth and development . and chambers of commerce This. network represents The Consolidated ICC Code of Advertising Working with our members and national committees, we ICC at the national level by acting as a liaison between and Marketing Communication Practice: the will be active in making the case for polices to reverse Across all areas of our work, we aim to work in partnership ICC’s Paris-based international secretariat and ICC global foundation for national self-regulatory this trend—from measures to ease the supply of trade with governments, international organizations and members ICC. national committees convey ICC global systems that monitor marketing practices . credit through to a strengthened world trade agenda . civil society to foster global policy solutions to issues policy views to their respective governments . In turn, that transcend national borders . Our work in 2015 on In keeping with our founding mission to promote ICC’s international secretariat carries ICC policy directly POLICY ADVOCACY issues from climate change to Internet governance responsible business, ICC is also firmly committed to to intergovernmental organizations on issues that shows the growing importance of this approach . ICC develops global business policy views on key playing a central role in the implementation of the affect business’ capacity to conduct cross-border issues that affect companies’ ability to trade and United Nation’s 2030 development agenda . Since the Our programme this year incorporates a detailed transactions Close. to 3,000 business experts feed their invest across borders, and meet the challenges and turn of the millennium, the world has seen extreme overview of ICC’s dispute resolution activities— knowledge and experience into crafting ICC policy . opportunities of an increasingly integrated global poverty more than halved . Business has been central profiling our efforts to enhance the quality and to this success story, and—with the right support—can reach of these vital services that remain the bedrock play a greater and more constructive role in realising of our value proposition for global business . growth and development opportunities in the future . We look forward to working with you to realise the vision of a brighter and more prosperous future for all .

John Danilovich

ICC staff campaigned for the United Nations Sustainable Development Goals

2 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 3 economy These. issues include: banking, commercial ICC’s longstanding consultative status at the UN and law and practice, competition policy, corporate its considerable experience as the voice of business in ICC COMMISSIONS responsibility and anti-corruption, customs and international negotiations enable it to bring the views ICC commissions are specialized working bodies composed of business experts nominated by ICC national trade facilitation, the digital economy, environment of world business to the UN Extensive. consultation committees that examine major issues of practical concern to world business and that work together to and energy, intellectual property, marketing and with its worldwide, multi-sectoral membership lends advertising, taxation, and trade and investment policy . ICC’s views special authority and legitimacy IC. C’s address cross-cutting subjects . They prepare policy products, including statements to inform and shape Permanent Representative to the UN in New York intergovernmental discussions and resulting policy, as well as rules and codes to facilitate international ICC policy advocacy, which often takes the form of provides the liaison between ICC and the UN system . policy statements to influence intergovernmental business transactions . discussions, is developed through ICC commissions, specialized working bodies composed of business experts . RESOLVING DISPUTES WORLDWIDE The ICC International Court of Arbitration is the most The strength and legitimacy of ICC policy derive from Arbitration and ADR Arbitration and introduce boilerplate clauses rigorous development through extensive consultation trusted system of arbitration in the world, with arbitration on the use of IT in arbitral proceedings . with member companies via the ICC global network . under its rules on the increase Sinc. e 2009, the Court has Work on a third edition of the Guide to National received new cases at a rate of more than 750 a year . MANDATE ›› ICC policy recommendations are communicated to Procedures for Recognition and Enforcement The ICC International Centre for ADR has also developed As a forum for pooling ideas on issues relating both national governments and intergovernmental of Awards under the New York Convention a full range of other dispute resolution services for to international arbitration and other forms organizations (IGOs) — including the United Nations and continue the cooperation with UNCITRAL international commerce based on the ICC Mediation Rules, of dispute resolution, the ICC Commission (UN) and the — and forums in promoting the NY Convention . the ICC Rules for Expertise, the ICC Dispute Board Rules, on Arbitration and ADR aims to: such as the G20 The. y are intended to reflect a broad Explore the use of arbitration and mediation and the DOCDEX Rules for the settlement of disputes Draft and amend ICC’s Arbitration, ›› business consensus as represented by ICC, while at the ›› in antitrust follow-on actions in collaboration arising out of the use of documentary instruments . Mediation, Expert, Dispute Board and other same time making a meaningful contribution to the with the ICC Commission on Competition . policy debate from a global business perspective . forms of dispute resolution rules . Pursue the collaboration with the ICC A GLOBAL FORUM FOR Study the juridical and other aspects of arbitration ›› ›› Commission on Taxation on the use of arbitration/ CHAMBERS OF COMMERCE and other modes of international dispute settlement, WORKING WITH THE mediation in dispute resolution . UNITED NATIONS Through the ICC World Chambers Federation and examine them in view of current developments . (WCF) — ICC’s worldwide network of chambers of ››Revise the Rules of ICC as Appointing Authority in ICC enjoys a close working relationship with the UN . ››Provide reports, guidelines and best practices on commerce — ICC fosters interaction and exchange UNCITRAL or other Ad Hoc Arbitration Proceedings . Since 1946, ICC has held consultative status with the a range of topics of current relevance to the world of best practice among chambers all over the world . Study the probative value of witness UN’s Economic and Social Council With. IGOs increasingly of international dispute resolution, with a view ›› WCF strengthens links among chambers, enabling evidence in international arbitration . involved in matters of concern to the business to improving ICC dispute resolution services . them to improve their performance and develop new community, it is important that business representatives Create a link among arbitrators, counsel ››Launch and promote the new ICC products and services to offer their members . ›› be “at the table” when these issues are discussed . and users to enable ICC dispute resolution Dispute Board Rules . to respond effectively to users’ needs . ››Promote ICC’s various dispute resolution services globally . PROJECTS FOR 2016 ››Position the ICC Report on Decisions as to Costs in International Arbitration as a major contribution to on-going discussions on this subject . ››Assess through empirical research the use of arbitration in the banking and financial sectors, identify the expectation of those sectors and make recommendations for a more efficient use of arbitration with a view to promoting the use of ICC Arbitration, with input from financial institutions and representatives from the Banking Commission . ››Evaluate the intended purpose of the Emergency Arbitrator proceedings under the 2012 Arbitration Rules compared to practical experience so far, and analyse the experience of other institutions offering emergency arbitrator proceedings . ››Complete the update of the Report on IT and

ICC Secretary General John Danilovich addressed the United Nations Sustainable ICC’s 2015 International Mediation Competition Development Summit was the largest and most diverse to date

4 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 5 Banking Global Supply Chain Finance (SCF) Forum’s draft ›› Finalize and disseminate the ICC guide on Transport Model Leniency Programme and elaborate terminology for SCF practice . and the Incoterms® 2010 Rules and continue to develop recommendations regarding cooperation between MANDATE ››Provide business views on export finance issues practical tools and expert guidance to promote the antitrust enforcement agencies in the cartel area, in through the ICC Export Finance Working Group, a effective use of the Incoterms® 2010 rules globally . particular with regards to the Common Market for To serve as a global forum and rule-making global platform for medium- and long-term export Eastern and Southern Africa (COMESA) . body for banks worldwide, with particular focus finance banks . Prepare a discussion paper on the use of arbitration and on the financing of international trade . ›› ››Explore ways to develop non-traditional institutional Competition mediation in antitrust follow-on actions PROJECTS FOR 2016 investment in , possibly including through the creation of rules or guidelines . MANDATE ››Organize the ICC Banking Commission annual meeting in Johannesburg () and use ›› Help promote the ICC Academy educational offering in To ensure that business needs and markets Corporate Responsibility and this opportunity to promote ICC and the Banking trade finance . are taken into account in the formulation and Anti-corruption Commission’s work in Africa . implementation of competition laws and policies . MANDATE ››Pursue the development of a set of uniform rules for PROJECTS FOR 2016 international factoring, in partnership with Factor Commercial Law and Practice To develop policy recommendations and practical Chain International . ››Promote the version of the ICC Antitrust Compliance tools from a global business perspective on Toolkit for small- and medium-sized enterprises Expand and refine the scope of the ICC Trade Finance MANDATE corporate responsibility and fighting corruption . ›› and continue to engage with the International Register . To set global business standards for international B2B transactions and provide world business Competition Network (ICN), the European PROJECTS FOR 2016 ››Make recommendations to the Business 20/G20 Commission Directorate for Competition (DG COMP), process on key issues related to trade finance and input on commercial rules developed by ››Prepare an ICC business integrity compendium of ICC intergovernmental organizations . and other competition agencies, through open actively contribute to the WTO Expert Group on Trade dialogue and thought leadership, on the importance anti-corruption guidelines and rules . Finance . Begin work towards developing guidance for PROJECTS FOR 2016 of compliance programmes as a tool for competition ›› ››Address regulatory challenges facing trade finance in law enforcement . companies on conflicts of interest . Prepare and launch new model contracts and guides, the various expert forums of the Banking Commission ›› Organize the 8th ICC-ICN roundtable at the ICN Shape G20/Business 20 anti-corruption policy, including on consultancy and construction joint ›› ›› and ensure appropriate action by the national and Annual Conference in and enhance drawing from ICC’s anti-corruption tools as a basis for ventures, and refresh existing publications to reflect supranational regulatory agencies, including through ICC’s participation in ICN key initiatives, thereby concrete action by business for fighting corruption . current business practices, notably the increasing coordinated initiatives with other organizations . further establishing ICC’s role as the main business importance of sales of digital goods and on-going ››Uphold the approach taken by the UN Guiding Provide business input on compliance issues interlocutor of the ICN . ›› issues related to retention of title . Principles on business and human rights, with a related to financial crime risks including “know your Develop an advocacy guide to help further promote view to ensuring the balance between the corporate Make business recommendations to improve the ›› customer” and anti-money laundering regulations, ›› the ICC recommendations on best practice for the responsibility to respect human rights and the international legal framework for public procurement . and contribute to the global dialogue with the creation and reform of specific merger control State to protect these rights, and provide Wolfsberg Group and the Financial Action Task Force . ››Continue to provide global business views to regimes, and pursue a dialogue with selected business views into the UN discussions on a possible ››Prepare the 2016 edition of the ICC Global Survey European legislators on the proposal for a regulation competition authorities and governments . international legally binding instrument . to introduce contract rules for online purchases . on Trade Finance and other market intelligence and ››Organize a seminar for judges and other stakeholders ››Provide global business input into international analysis to support ICC contributions on trade finance ››Conduct in consultation with the Banking Commission to exchange views on legal review and best practice initiatives on corporate responsibility and anti- in key international forums . a global survey on the ICC Uniform Rules on Demand in due process . corruption, including the implementation of the Guarantees (URDGs) to evaluate users’ acceptance ››Issue official opinions on queries on ICC banking rules . Complete ICC recommendations on the improvement UN Convention against Corruption (UNCAC), the of URDGs as the worldwide standard on demand ›› Finalize and promote the industry-wide and ICC-led of the European Competition Network (ECN) Organisation for Economic Co-operation and ›› guarantees .

® 2010

Incoterms by the International Chamber of Commerce (ICC)

The Incoterms® rules have been used worldwide for 80 years in international and domestic contracts for the sale of goods

6 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 7 Development (OECD) Anti-Bribery Convention and ›› Promote the policy statements on ››Work with the Business and Industry Advisory Environment and Energy the OECD Guidelines for Multinational Enterprises . and customs value, the misuse of customs valuation Committee (BIAC) to the OECD to develop an ››Liaise with the ICC Academy on its development databases, non-preferential rules of origin, and making appendix to assist business in applying the OECD MANDATE of online anti-corruption training based on the ICC transport greener and smarter, including ICC input to cyber security Guidelines . To develop policy recommendations and tools to Ethics and Compliance Training Handbook . on-going discussions on trade facilitation and climate Advocate cross-sectoral and global business priorities ›› address major global environmental and energy issues, change . on privacy policy and regulatory frameworks in ››Contribute global business views on corporate including climate change, green economy, sustainable regional forums [, Asia-Pacific responsibility reporting . development, and to make a substantive contribution Economic Cooperation (APEC) and others] .Explore Promote the broadest use of the ICC Anti-corruption to key intergovernmental discussions in these areas . ›› policy interoperability to simplify administrative Third Party Due Diligence Guide for SMEs . Digital Economy procedures for business across different legal PROJECTS FOR 2016 MANDATE systems .Encourage all stakeholders to promote the appropriate protection of personal data in light of its ››Develop and promote global business priorities on Customs and Trade Facilitation To promote the global development of the digital resource and energy efficiency, including on enabling economy and continued growth of its underlying nature and sensitivity across its life-cycle, to promote trust in new digital services (e g. . cloud computing, investment conditions, the water-energy nexus, and MANDATE information and communication technologies the efficient use/re-use of rare raw materials . (ICTs) and related business models, through e-mobility, e-health solutions) . To promote simplified customs and transport private sector policy leadership, regulatory ››Advance business-government dialogue to encourage ››Ensure that global business priorities on climate policies and procedures as well as other advocacy and the promotion of best practice . greater alignment between e-government and change—realting to mitigation, adaptation/resilience, measures to facilitate international trade . e-business objectives, including by providing technology, markets and investment with a focus PROJECTS FOR 2016 input into the development of global standards for on innovation, finance, energy access, trade and PROJECTS FOR 2016 dematerialization aimed at linking current regional substantive business engagement—are integral to ››Prepare an action plan to highlight global business the implementation of the United Nations Framework Support the ratification of the World Trade initiatives to avoid fragmentation in too many ›› priorities and the contribution of the digital economy Convention on Climate Change (UNFCCC) Organization (WTO) Trade Facilitation Agreement competing regional standards . to economic growth, social development and job Paris outcome . by mobilizing ICC’s global network, and encourage creation . Offer guidance to governments supported ››Provide practical policy inputs on topical issues that Update the ICC Green Economy Roadmap, to include public-private dialogue towards commercially by a compendium of business actions and practices, can help ICC demonstrate the value and necessity ›› key success factors for effective public-private meaningful implementation by providing practical to be used for ICC high-level intergovernmental of a multistakeholder approach to Internet and ICT partnerships as a means to implement and scale up guidance, including by feeding the commission’s work engagement, including the G20, United Nations policies . Apply these practical global business inputs solutions that advance economic growth, societal into the Global Alliance for Trade Facilitation . Sustainable Development Goals, OECD 2016 where possible to intergovernmental discussions and development and environmental stewardship . ››Develop, jointly with the Commission on Trade and Ministerial, WTO, and others . to reinforce the viability of multistakeholder entities such as the Internet Governance Forum . Provide practical guidance to companies on Investment Policy, an ICC position on preferential Develop an ICC privacy toolkit aimed at small- and ›› ›› implementing the new ICC Charter for Sustainable rules of origin . medium-sized enterprises (SMEs), to provide a ›› Contribute to the transition of the Internet Assigned Development to shape their sustainability strategies . ››Provide on-going input into the work of the World resource for companies to uphold privacy standards Numbers Authority (IANA) from the US government Customs Organization (WCO), including on customs throughout business activity and enhance consumer to a globally inclusive multistakeholder organization, ›› Offer business input and expertise to the United valuation, classification and trade facilitation . and business confidence through effective privacy working with the Internet Corporation for Assigned Nations Environment Programme (UNEP), including Names and Numbers (ICANN) to ensure business input to the International Resource Panel, the Climate Finalize and disseminate the ICC guide on Transport practices . ›› and support for ICANN multistakeholder oversight of Investment Funds, the UNEP/United Nations Industrial and the Incoterms® 2010 Rules in collaboration with Continue to support cyber security initiatives and ›› the Domain Name System, while ensuring its secure, Development Organization (UNIDO) Green Industry the ICC Commission on Commercial Law and Practice . explore ways to mitigate the risks of cybercrime stable and resilient functioning . Platform, the United Nations Framework Convention on for e-business, consumer and business confidence ››Contribute input on the dematerialization of customs Climate Change, and the environment/energy aspects as well as threats to business models and new and transport documentation and procedures, in of the SDGs/2030 Development Agenda . coordination with the ICC Commission on the Digital technologies in the areas of Internet of things, Economy . machine to machine etc .

ICC launched its Cyber security guide for business at the Global Conference on Cyberspace 2015

ICC Secretary General John Danilovich and Chairman Terry McGraw discussed climate change issues with Christiana Figueres, UNFCCC An Unusual Funeral by Huzzatul Mursalin, took first prize in the inaugural Executive Secretary ICC Photographic Award

8 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 9 Intellectual Property Marketing and Advertising ›› Advance Consolidated ICC Code communication efforts Trade and Investment Policy by seizing opportunities to enhance engagement and MANDATE MANDATE strengthen self-regulation in developing markets, and MANDATE by featuring the Code and its translations at relevant To promote efficient intellectual property (IP) To promote high ethical standards in marketing by international events on self-regulation . To promote cross-border trade and investment systems that support international trade, encourage business self-regulation through the Consolidated ICC by business and an open global economy to investment in creation and innovation, and Code of Advertising and Marketing Communications foster job creation, sustainable development, facilitate sustainable economic development . Practice and formulate world business positions and improve living standards . and initiatives to address government actions that Taxation PROJECTS FOR 2016 affect marketing and consumer protection . PROJECTS FOR 2016 MANDATE ››Issue a report on specialized IP jurisdictions around ››Elaborate policy positions to shape the ICC World the world and practical experiences of these to assist PROJECTS FOR 2016 To promote transparent and non-discriminatory treatment Trade Agenda, and G20 and Business 20 deliberations countries setting up courts/jurisdictions specific to IP . Participate in the APEC Committee on Trade and of foreign investments and earnings that eliminates on trade and investment, by contributing to the ›› tax obstacles to cross-border trade and investment . ››Help negotiators in the UN Framework Convention Investment project on common advertising standards development of a robust 21st Century global trade and work with ICC’s global network and partners to and investment policy agenda . on Climate Change understand the importance of PROJECTS FOR 2016 enabling frameworks for technology development contribute to capacity-building activities that improve ››Foster progress towards a high-standard multilateral and dissemination and the role of IP in this process . understanding of responsible marketing and the ››Monitor implementation of the G20/OECD Base framework for international investment; as well as Consolidated ICC Code, which are the foundation of Erosion and Profit Shifting Project (BEPS) outcomes Monitor and provide business perspectives on towards enabling regulatory frameworks for Foreign ›› nationally-implemented programmes . and provide further views into G20/OECD follow-up technology and IP-related issues in UN processes Direct Investment (FDI), including investment in deliberations – including on the BEPS multilateral relating to the 2030 Agenda for Sustainable ››Complete a study to ensure that the Consolidated ICC infrastructure, as a vehicle for advancing the UN instrument to modify bilateral tax treaties . Development and to the Addis Ababa Action Agenda Code remains future-proof and fit-for-purpose, and Sustainable Development Goals (SDGs) . on Financing for Development . as required develop new or update existing policy ›› Contribute – in cooperation with the ICC Commission on ››Develop policy positions on mega-regional materials to facilitate the interpretation and broader Arbitration and ADR – to UN and OECD deliberations Analyze trends in labelling and packaging agreements negotiations and their potential impact ›› application of the Code principles . on effective tax dispute resolution mechanisms . requirements having an impact on trademark use in on the multilateral trading system . different sectors . ››Use the ICC policy statement on Freedom of ››Lead global business input into the work of the ››Support plurilateral approaches to liberalize trade in commercial communication as a basis to demonstrate UN Committee of Experts in Tax Matters and its Continue to raise awareness of the role IP plays in the environmental goods, and trade in services ›› the benefits of self-regulation as an effective policy sub-committees – including on dispute resolution, innovation process through promotion of the series of Advocate in favour of effective provisions for arbitration alternative in countries where broad regulatory royalties and the taxation of technical services . ›› ICC research papers and the innovation principles for and “Investor-State Dispute Settlement” in coordination restrictions are being considered that abridge this high-technology industries . ››Develop principles on responsible taxation for with the ICC Commission on Arbitration and ADR . freedom and risk having detrimental effects on open companies and tax administrations alike that could Coordinate business input on the implementation ›› markets, cross-border trade and consumer choice . provide guidance for a company’s policy/code of of the Convention on Biological Diversity’s Nagoya Contribute world business perspectives and raise conduct . Protocol on Access and Benefit Sharing at regional and ›› awareness of the Consolidated ICC Code as the global international levels, and raise business awareness of ››Promote ICC recommendations on transfer pricing in reference for effective marketing and advertising the impacts of the EU regulation on access and benefit relevant intergovernmental policy processes, including self-regulation, in relation to work being carried out sharing . the OECD, the WCO, the UN and the G20, and explore by intergovernmental organizations such as the OECD a possible ICC position on substance requirements for and UNEP . transfer pricing . ›› Continue to provide business input on indirect taxation from a global business perspective, including VAT- related issues .

An ICC Conference on Access and Benefit Sharing provided guidance to help business comply with new EU Regulation

10 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 11 A WORLD OF INFLUENCE GLOBAL BUSINESS ADVOCACY

A unique network with the power to influence policy in more than 130 countries ››Select and present private sector candidates for the ››Produce distinctive reports that complement ICC ICC SPECIAL PROJECTS AND GROUPS 2016 Multistakeholder Advisory Group for the Internet policy recommendations, including new editions of ICC special projects are intended to complement ICC commission work by increasing the outreach Governance Forum (IGF), and ensure business voices the ICC G20 Business Scorecard and the ICC Global are influencing the shape of the 2016 IGF in Survey of G20 Business Policy Priorities . of policy products developed by commissions . and that business plays its part in the on-going ›› Ensure effective world business input into the work of success of this important multistakeholder forum . the G20, including by communicating business priorities ››Provide a representative to ensure the broad business at CEO-level to G20 leaders, sherpas and ministers . Business Action to Stop Business Action to Support the perspective is taken into account in the on-going ››Strengthen ICC’s position as the indispensable deliberations and transition of the Internet Assigned Counterfeiting and Piracy (BASCAP) Information Society (BASIS) representative of world business vis-à-vis the G20, Numbers Authority (IANA) function and engage in leading up to the G20 Leaders Summit in in MANDATE MANDATE the Internet Corporation for Assigned Names and 2016, by working with the Chinese government, Numbers (ICANN) to promote accountability efforts business associations and others . To raise awareness of the economic and social To promote global business priorities on the range of and support a secure, stable, and resilient Domain Strengthen ICC’s role in providing continuity and harm of counterfeiting and piracy and to petition Internet governance and information and communications Name System . ›› for greater commitments by local, national and technology issues that contribute to economic and being the voice of world business in the B20 process, Advocate ICC Commission on the Digital Economy international authorities in the enforcement and social development, in forums established by the UN ›› including by continuing to act as the Secretariat of the policy positions and ensure the key role of business protection of intellectual property rights . World Summit on the Information Society (WSIS), and B20 International Business Advisory Council (IBAC) . in innovation, economic and social development as preserve the multistakeholder approach to these issues . well as job creation is considered in global discussions PROJECTS FOR 2016 and events on Internet governance and ICTs for ICC World Trade Agenda (WTA) ››Publish country reports on the value of IP, the PROJECTS FOR 2016 development . economic and social risks from counterfeiting ››Ensure business engagement remains coordinated and piracy, and recommendations for improving and inserted into the decision-making on Internet MANDATE IP enforcement regimes — and distribute to key governance following the December 2015 High Level In partnership with the Chamber of Commerce intergovernmental organizations, plurilateral bodies World Summit on the Information Society (WSIS) ICC G20 CEO Advisory Group and Industry, enable global business leaders to define such as the Association of South East Asian Nations review statement of the UN General Assembly . multilateral trade negotiation priorities and help (ASEAN), Asia-Pacific Economic Cooperation, G20 Convene business across the membership and insert MANDATE governments set a trade and investment policy agenda and BRICS (, , , China and South these perspectives in the WSIS follow up institutions, To provide a CEO-led platform to leverage ICC’s for the 21st century that contributes to sustainable Africa), and national governments . including UN Commission on Science and Technology policy work and pursue progress on international economic growth and quality job creation . ›› Promote a high-standard set of proactive IP rights for Development (UNCTAD), the Economic and Social business priorities through the work of the G20 on enforcement measures to national governments, Council and UN General Assembly as well as the ITU, an on-going basis . PROJECTS FOR 2016 including legislation on the use of proceeds of crime and and UNESCO . ››Promote WTA business priorities in relevant forums, improving IP rights enforcement in zones . PROJECTS FOR 2016 including Business 20 and G20 discussions, and in ››Work with key supply chain actors, including ››Develop and consolidate global business policy views particular at the WTO . intermediaries, to improve protections against on key issues for global business on the G20 agenda . ›› Continue to mobilize world business in support of the infiltration of counterfeiting and piracy and to ››Conduct a globally inclusive appraisal of business a robust 21st Century trade and investment policy promote best practice . views on G20 priorities, including consultations with agenda, with a particular focus on SMEs and chambers ››Cooperate in the organization of conferences and businesses worldwide . of commerce . meetings in collaboration with the International Anti-Counterfeiting Coalition, the World Intellectual Property Organization, the International Trademark Association, the WCO and . ››Work to strengthen anti-counterfeiting measures in the areas of customs, trademark package, goods in transit and copyright issues, in particular with the EU . ››Continue to broaden the reach of the BASCAP “I Buy Real, Fakes Cost More” campaign to national governments and national anti-counterfeiting associations . ›› Encourage intergovernmental organizations and national governments to better inform consumers of the health and safety risks associated with counterfeit and pirated products . BASIS member Jimson Olufuye delivered a closing ceremony speech on behalf of business at the 2015 Internet Governance Forum

14 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 15 PERMANENT NATIONAL COMMITTEES GLOBAL ICC COMMERCIAL CRIME REPRESENTATIVE TO AND MEMBERSHIP COMMUNICATIONS SERVICES THE UNITED NATIONS MANDATE MANDATE MANDATE MANDATE To strengthen ICC representation across the globe To increase awareness of ICC’s role as the world ›› To help businesses fight all types of commercial crime by fostering effective working relations between business organization and to promote its policies, rules including maritime piracy, fraud in international trade, To convey world business views to the UN through ICC national committees, direct members and and services to internal and external audiences . insurance fraud, financial instrument fraud, money representation at intergovernmental deliberations the ICC international secretariat in Paris . laundering and product counterfeiting . and through substantive engagement with UN agencies, departments, funds and programmes . PROJECTS FOR 2016 PROJECTS FOR 2016 ››Execute global campaigns aimed at shaping key PROJECTS FOR 2016 ››Support national committees in the promotion of ICC policy processes and raising visibility of ICC as the International Maritime Bureau (IMB) products and services and in increasing the number world business organization . Represent ICC at UN meetings in New York and ›› of active ICC members . › Implement new systems to match case characteristics elsewhere, including the UN Global Compact ››Expand ICC’s suite of promotional and informational › Improve the implementation of the ICC Charter between materials to showcase ICC achievements, value of recent trading fraud and disseminate information Board, UNIDO’s Green Industry Platform and the ›› to members . Multistakeholder Advisory Group to the UN Economic national committees and the ICC World Council . proposition and products . Use the extensive database of the CCS to provide half and Social Council (ECOSOC) . ››Provide updated practical guidance for national ››Leverage print and broadcast media as well as ICC’s ›› committees, including through the ICC Guide to own media platforms (including the ICC website) to yearly reports analysing trends, high risk areas and ››Mobilize ICC policy and global networks to provide methods used to target banks, insurance companies business sector input to UN intergovernmental running a national committee . position ICC as the premier source of business views on ICC priority issues such as the implementation of traders and shipping companies, to enable members processes including: the High-Level Political Forum on ››Increase opportunities for interaction and exchange to optimize their due diligence resources . sustainable development, Financing for Development, of best practice within the ICC global network, by way the WTO Trade Facilitation Agreement . Provide ship chartering experience reporting in order Disaster Risk Reduction, Least Developed Countries, of training sessions, regional consultative groups and Highlight ICC’s role in shaping business ›› ›› to complement existing loss prevention services to the World Summit on the Information Society and other mechanisms . recommendations to G20 leaders . ship owners and charterers . annual meetings of ECOSOC . Bring added value to national committees, including Drive the strategic placement of ICC opinion articles ›› ›› Develop an industry supported sustainable global Support ICC’s international secretariat in the through the “My ICC” portal, by centralizing and and letters to top-tier international publications and ›› ›› piracy reporting system with the IMB Piracy Reporting planning and design of all ICC activities relating to sharing information through ICC’s global networks . news wires . Centre playing a key role . the implementation of the UN 2030 Sustainable ››Manage ICC social media campaigns to engage Development Agenda . members, media and general public and drive traffic ››Coordinate the engagement and tasks of the Global to the ICC website . Financial Investigation Bureau (FIB) Business Alliance for Sustainable Development by ››Promote the expanding international reach of ICC and 2030, a diverse group of major international private the ICC International Court of Arbitration . ››Offer a dedicated service to banks in emerging sector organizations which aims to make effective, markets to help with anti-money laundering and concrete and long-term contributions to the UN 2030 know-your-customer due diligence checks . Sustainable Development Agenda . ›› Establish a secure online portal for the exchange of ››Collaborate with member states, UN agencies, information with members . intergovernmental organizations, non-governmental organizations and other stakeholders to participate and co-organize events around issues relevant to the Counterfeiting Intelligence Bureau UN 2030 Sustainable Development Agenda . Launch annual Seminar Series with Mission of Korea on (CIB) “Trade, Development, and Law in the Context of the ››Strengthen the online Hologram Image Register 2030 Sustainable Development Agenda” . (HIR) – the only resource of its kind in the world – ››Continue to serve as organizing partner for the to significantly increase registrations of holograms business and industry major group, at the High- worldwide . Level Political Forum, and as Chair of the Business ››Develop a system, in collaboration with BASCAP, Steering Committee for Financing for Development to enable transport intermediaries to conduct due and the Business Steering Committee for Landlocked diligence on exporters of counterfeit or mis-described Developing Countries . goods . ››Monitor the activities of the different UN bodies ››Offer services to brand owners to identify websites and alert ICC international secretariat, national offering or distributing counterfeit products . committees and chambers on issues that are of major concern to the global business community . ››Provide business speakers to UN high-level meetings through engagement with ICC’s international secretariat and global networks .

Harsh Pati Singhania, President of ICC India led an Asia Francois Georges, Secretary General of ICC spoke Pacific regional meeting of ICC national committees to media during the Business and Climate Summit

16 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 17 ICC DISPUTE RESOLUTION SERVICES ICC International Centre for ADR ICC Training and Conferences MANDATE PROJECTS FOR 2016 The International Centre for ADR administers all non- ICC Training and Conferences’ objective is to share ICC’s arbitration proceedings filed at ICC . The Centre provides dispute resolution expertise with a wider audience, In today’s global economy, international commercial ››Consolidate and enhance its position as the leading services under the Mediation Rules, the Expert Rules, through events such as training seminars and conferences . disputes are commonplace . Resolving these dispute resolution institution worldwide the Dispute Board Rules and the DOCDEX Rules and disputes is vital to trade and investment . ICC Dispute ››Study and implement the opening of new offices provides information about said rules and services . PROJECTS FOR 2016 Resolution Services perform this critical role, giving in Brazil and China . business partners a wide choice of administered These proceedings are set in place to help international ››Increase the availability of ICC events in countries Continue to promote the ICC Arbitration Rules 2012 procedures for settling disputes outside the courts . ›› business to resolve their disputes in a cost-effective and where there is a particular need for training on ICC which meet the growing complexity of today’s time-efficient manner . The Centre’s extensive experience dispute settlement and arbitral procedure . ICC Dispute Resolution Services provides business transactions and the demand for greater and know-how is a valuable resource for facilitating Broaden the visibility of annual regional conferences services through two main bodies: speed and cost-efficiency . ›› parties’ dispute resolution proceedings efficiently . on ICC Arbitration, with special emphasis on the New • the ICC International Court of Arbitration ››Work closely with the ICC Commission on Arbitration York conference and highlight the Asian conference • the ICC International Centre for ADR and ADR to launch its new products . PROJECTS FOR 2016 by rotating the host country between Singapore and ›› The Court and the Centre each are mandated to market ››Develop regional outreach by creating more awareness: ››Organize the annual ICC Mediation Conference in . and promote their services, and enhance their visibility • With the help of Regional Directors in Asia, Latin autumn 2016 . ›› Provide more roundtables and sessions for corporate worldwide . and North America and MENA ››Organize the annual ICC Mediation Competition from counsel . • With the support of ICC national committees 5 to 10 February 2016, hosting over 500 participants • Through partnerships with local institutions in mock mediation sessions, training programmes and ICC International Court to strengthen regional presence social events . ICC Institute of World of Arbitration ››Reach a more varied audience e g. . in-house counsel . ››Organize the Mediation Round Table on 4 February Business Law 2015, the forum for discussion on the best practices Explore new areas for development e g. . climate ›› among the practicing mediators . ICC Arbitration, the flagship of ICC Dispute change-related disputes . The Institute provides innovative research and training Resolution Services carries the hallmark of the ICC Continue to support the implementation of the new for the legal profession, business executives, and Specifically address the younger generation: ›› International Court of Arbitration: a world leader in ›› Expert Rules, Dispute Board Rules and DOCDEX academics interested in the development of international resolving international commercial disputes . Since • Develop the network through the ICC Young rules all launched in 2015 and organize further launch business law, and particularly international arbitration . its creation in 1923, the Court has administered Arbitrators Forum (YAF) fast approaching 10,000 events, trainings and conferences . members almost 22,000 cases from across the world . ››Promote use of mediation in the business disputes, PROJECTS FOR 2016 Organize trainings and conferences The Court confirms, appoints and replaces arbitrators, • particularly within the companies . ››Launch the ICC Advanced Arbitration Academy in and decides on challenges made against them . It • Organize and host pre-moots and moot competitions ›› Enhance the Centre’s presence in the Americas, Asia the MENA and Latin America, to improve the legal monitors the arbitral process to ensure it is performed • Host university and law school visits to the Court and Africa with the help of Regional ICC Dispute knowledge and develop the practical skills of native quickly, efficiently and correctly . The Court also and the International Centre for ADR Resolution Services Directors in Asia, Latin and North practitioners in these regions who wish to pursue their careers as arbitrators . scrutinizes and approves draft arbitral awards, ››Provide educational services: America and MENA and with the support of ICC primarily to ensure their quality and enforceability . national committees . Continue to expand and strengthen the network of • Host events (training programmes, conferences, ›› Institute members to experienced practitioners of The Court’s secretariat is the main link between parties, topical colloquia) international business law worldwide . arbitrators and the Court and manages around 1,500 cases • Seek new speaking opportunities for members Develop a level-3 Contracts training for experienced at any given time through nine teams with offices in Paris, of the Court Secretariat ›› Hong Kong and New York (through its US SICANA Inc ). . professionals to meet an increasing demand on the ››Support national committee events (trainings, market . workshops) .

ICC dispute resolution-related events in 2015 gave insight into ICC arbitral procedures and latest developments Below from left: Andrea Carlevaris, Secretary General of the ICC Court, Alexis Mourre, President of the ICC Court, and Ana Serra e Moura, ICC Counsel

18 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 19 BUSINESS DEVELOPMENT WORLD CHAMBERS FEDERATION (WCF) The role of the Business Development Department is to develop ICC products and services that will bring MANDATE increased value to users, including ICC members and the ICC global network . This will broaden the availability of To be the global forum for chambers of commerce and industry, facilitating the exchange of best practice ICC publications, trainings, conferences, certifications and online programmes in all regions of the world . and the development of new global products and services for chambers, as well as fostering international partnerships between global business stakeholders and chambers, including transnational chambers .

ICC Publications ICC Academy ATA Carnet Programmes and Partnerships MANDATE MANDATE Support customs authorities Invite chambers to nominate candidates for election To expand the reach of ICC publications to make ICC To become a global leader in the provision ›› ›› and business organizations in to the WCF General Council (2017-19) work accessible to a larger audience, and provide of business education that contributes to the implementing the ATA system essential tools for conducting international business expansion of cross-border trade and investment, ››Manage the global nomination network for the annual for the duty and tax-free and facilitating cross-border trade and investment . including through a series of specialized certification Oslo Business for Peace Awards . temporary admission of goods programmes recognized by business worldwide . Promote business opportunities available to chambers in Brazil and . ›› PROJECTS FOR 2016 and companies as part of WCF’s partnership with Encourage new countries Develop a modern and state-of-the-art tool providing PROJECTS FOR 2016 ›› the “International Festival of Business” and the 2016 ›› to ratify the Convention on temporary admission easy access to ICC’s entire digital content . Consolidate the position of the newly created ICC Rio de Janeiro Olympic Games business programme ›› ( Convention) and implement the ATA Academy in the business education market with its together with the Brazilian and Rio chambers . ››Work closely with ICC commissions to identify new System, with priority markets being the , dynamic digital platform including innovative tools for Establish WCF online business matching and chamber content and new authors . Qatar and . ›› combining digital learning and group-based project information service offerings . › Work directly with experts to identify new books and Move forward the digitization of the ATA Carnet, › work . ›› Develop programmes, online training and printed series within the scope of ICC . starting with issuance data, and cooperate with the ›› Enlarge the offering by creating new curricula on materials to promote the role of chambers, tailored Strengthen relations with national committees through ›› World Customs Organization to link it to the global ›› ICC core topics, together with world-class experts to audiences in both developed and developing direct channels . e-ATA Carnet System . and practitioners, incorporating insights from senior economies . business leaders and policymakers . ››Enrich the professional individual membership Certificates of Origin programme though new offers and services . World Chambers Congress Ensure that ICC national committees play a key role Increase the number of ›› ›› Co-organize the 10th World in supporting and promoting the ICC Academy, and International Certificates of ›› Chambers Congress in Sydney, benefit from its future development . Origin (COs) Accreditation Chain ICC’s state-of-the-art Hearing Centre is located , 19-21 September 2017 . in the heart of Paris member chambers . Prepare the 2017 edition of the Reinforce chambers staff ›› ›› World Chambers Competition . competency and professionalism in CO issuance through the CO ››Select the co-organizer of the 11th online training and international certification World Chambers Congress to be held in the Americas programme and through the release of a new version in 2019 . of the International CO Guidelines . ››Advocate and promote the acceptance of electronic COs by customs, reinforced through the use of the CO verification website . ››Promote the role of chambers as customs partners in the issuance of preferential COs . ››Develop a trusted traders certification system and accompanying online platform .

Above: A Certificate of Origin and ATA Carnet Council meeting took place on 18-21 November 2014 in Colombo,

Left: The 9th World Chambers Congress in Turin, drew 1,100 participants from 113 countries

20 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 21 THE ICC NATIONAL COMMITTEE NETWORK CHAIRMANSHIP AND SECRETARY GENERAL ICC’s influence around the world is due in large part to its global network of national committees and groups . Located in close to 90 countries, they voice the interests of global business to their national governments and provide input to ICC’s policy work . ICC ICC ICC ICC ICC ICC ICC ICC Russia ICC Argentina ICC Dominican Republic ICC ICC Saudi Arabia ICC Australia ICC ICC ICC ICC ICC ICC Macedonia ICC Singapore CHAIRMAN FIRST VICE-CHAIRMAN SUNIL BHARTI MITTAL ICC ICC ICC ICC HAROLD MCGRAW III Harold (Terry) McGraw III became Chairman of the Sunil Bharti Mittal became Vice-Chairman of the ICC Bangladesh ICC France ICC Macao ICC International Chamber of Commerce on 1 July 2013 . International Chamber of Commerce on July 1, 2013 and ICC ICC ICC Mexico ICC South Africa Mr McGraw is Chairman Emeritus of McGraw Hill Financial, First Vice Chairman on the 18 March 2015 . He is the Founder Inc . He served as non-executive Chairman of the Company & Chairman of Bharti Enterprises which has interests in ICC Bolivia ICC ICC ICC from November 2013 to April 2015, and Chairman, telecom, retail, realty, financial services, renewable energy ICC Brazil ICC ICC ICC Sri Lanka President and CEO of the company from 1999 . and agri-products . Bharti Airtel, the group’s flagship company is the world’s third largest telecommunication ICC ICC ICC ICC company with operations in 20 countries across Asia ICC Burkina Faso ICC Guatemala ICC ICC and Africa . Sunil is a recipient of the Padma Bhushan, one of India’s highest civilian awards . ICC ICC Hong Kong, China ICC ICC Syria ICC Caribbean ICC India ICC ICC ICC ICC ICC ICC ICC China ICC (Islamic Republic) ICC Palestine ICC Business ICC Ireland ICC Panama ICC Council of ICC ICC ICC Paraguay ICC HONORARY CHAIRMAN ICC Colombia ICC Italy ICC Philippines ICC GERARD WORMS ICC Costa Rica Gerard Worms became Honorary Chairman of the ICC ICC ICC International Chamber of Commerce on 1 July 2013 . ICC ICC ICC ICC Uruguay He is also Chairman of ICC France and Honorary VICE-CHAIRMAN ICC Chairman of Coe-Rexecode . Mr Worms is a Commander DENNIS NALLY ICC Korea ICC Qatar ICC Venezuela of the French Legion of Honour . Dennis M . Nally became Vice-Chairman of the ICC International Chamber of Commerce on 1 July 2015 . In countries where no national committee exists, companies and business associations can join ICC individually Mr Nally is Chairman of PricewaterhouseCoopers by becoming direct members . ICC membership is currently bolstered by direct members in over 40 countries . International, the coordinating and governance entity of the PwC network . DIRECT MEMBERS Afghanistan Congo Korea (DPR) Nepal (The Dem . Rep . of the) Nicaragua Côte d’Ivoire Angola Liberia Eritrea Libya Peru Ethiopia VICE-CHAIRMAN Azerbaijan Seychelles FREDERICO CURADO Bahamas Mauritania Frederico Curado became Vice-Chairman of the International Chamber of Commerce on 1 July 2015 . Honduras Mr Curado has been an executive officer of Embraer S A. . SECRETARY GENERAL Bermuda Tanzania since 1995, and President and Chief Executive Officer JOHN DANILOVICH Bosnia-Herzegovina Turkish Cyprus since 2007 . John Danilovich became Secretary General of the International Chamber of Commerce on 30 June 2014 . Uganda Mr Danilovich is a global business leader with extensive Iraq Congo Mozambique Vietnam experience in trade-related issues . He has also had a long (Rep . of the ) Jamaica Myanmar Zambia career as an international diplomat .

22 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 23 THE INTERNATIONAL CHAMBER OF COMMERCE (ICC) ICC is the world business organization, a representative of chambers of commerce, fostering interaction and body that speaks with authority on behalf of enterprises exchange of chamber best practice . ICC also offers from all sectors in every part of the world . specialized training and seminars and is an industry- leading publisher of practical and educational reference The mission of ICC is to promote open international tools for international business, banking and arbitration . trade and investment and help business meet the challenges and opportunities of an increasingly Business leaders and experts drawn from the ICC integrated global economy . Its conviction that trade is membership establish the business stance on broad a powerful force for peace and prosperity dates from issues of trade and investment policy as well as on the organization’s origins early in the 20th century . The relevant technical subjects . These include: banking, small group of far-sighted business leaders who founded commercial law and practice, competition policy, ICC called themselves “the merchants of peace” . corporate responsibility and anti-corruption, customs and trade facilitation, the digital economy, environment ICC has three main activities: rule setting, dispute and energy, intellectual property, marketing and resolution, and policy advocacy . Because its member advertising, taxation, and trade and investment policy . companies and associations are themselves engaged in international business, ICC has unrivalled authority in ICC works closely with the United Nations, making rules that govern the conduct of business across the World Trade Organization and borders . Although these rules are voluntary, they are intergovernmental forums including the G20 . observed in countless thousands of transactions every day and have become part of the fabric of international trade . ICC was founded in 1919 . Today its global network comprises over 6 million companies, chambers of ICC also provides essential services, foremost among commerce and business associations in more than 130 them the ICC International Court of Arbitration, the countries . National committees work with ICC members world’s leading arbitral institution . Another service is the in their countries to address their concerns and convey to World Chambers Federation, ICC’s worldwide network their governments the business views formulated by ICC .

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26 INTERNATIONAL CHAMBER OF COMMERCE INTERNATIONAL CHAMBER OF COMMERCE 27 33-43 avenue du Président Wilson, 75116 Paris, France T +33 (0) 1 49 53 28 28 E [email protected] www.iccwbo.org @iccwbo