Software Industry

NetSuite Services

Status quo.

In the software industry, there is no such thing. Key Benefits • Rapid development To remain relative and competitive in the market, software companies must have the agility to • Greater efficiency evolve and innovate with the ever-changing • Competitive differentiation landscape—especially smaller companies • Global expansion competing with giants. Even the most solid of • Increased speed to market business plans can be rendered useless if a • Reduced cost to serve company is not prepared to navigate the highly disruptive nature of the industry. Today you may • Risk mitigation be selling software—but future market demands may require you sell hardware as well.

www.netsuite.com And what about scale? Software companies The results are rapid development, greater change must be able to advance rapidly to keep up agility, improved efficiency, greater competitive with competitors, which means leveraging advantage, global expansion, increased speed opportunities for international expansion. to market, reduced cost to serve and risk mitigation. Although we are a global multinational That’s just the beginning. corporation, we are small and personal in our Software companies must also have the systems approach. We have partnered with thousands of in place to manage and maintain their success— companies and are here to help. from complying with new reporting standards, NetSuite Services – For the Full Lifecycle to streamlining multiple expense management of Your Business systems, to managing high-volume financial NetSuite Services is successful in meeting the reporting—achieving all with the least amount unique needs of software industry because of of disruption to daily operations. After all, in the the holistic approach we take with every industry. software industry, speed to market is the key. From Consulting Services, to Education Services, Are you ready? Support Services and Partner Services, NetSuite Services offers industry-specific support both NetSuite Services is. before and long after you go live.

NetSuite Services offers companies in the NetSuite Services provides a full suite of offerings software industry support for the full lifecycle that includes the following: of your business—from the initial NetSuite implementation with our exclusive SuiteSuccess methodology—to our online training services with Learning Cloud Support—to continuous managed services with Advanced Customer Support. We help software companies seamlessly transition Industry Expertise to the cloud, while addressing the software At NetSuite, we lead with industry. We have deep industry challenges of disruption and changing expertise and experience in the software industry business models, contract management, and we leverage that expertise to configure and subscription services, revenue recognition and customize the software uniquely to your business. compliance requirements, integration of multiple This expertise is integrated into our SuiteSuccess systems, and reporting standards. We have a implementation methodology and our exclusive deep understanding of software companies, industry specific add-on service offerings. the challenges you face and the best practices to streamline operations. We leverage the SuiteSuccess model and methodology to ensure a solution built and vetted for software companies like yours.

You’ve invested in us, so we’re investing in you. SuiteSupport offerings range from Basic to Our team of experts help ensure that you’re not Premium to provide you with the answers you paying for any software that you don’t need. need, when you need them. Customers who Our SuiteSuccess methodology offers an agile require a greater return on investment can take and staged pathway to success by engaging advantage of Advanced Customer Support you continuously throughout your lifecycle and (ACS)—an umbrella offering that provides keeping you on an upward trajectory. And with coverage across all products and all verticals, from NetSuite’s Global Delivery Centers, our costs technical to functional. ACS is a managed service remain competitive. that takes you from reactive to proactive, keeping your solution at optimal level, mitigating risks and increasing ROI as your business continues to scale and change. Stairway to Your Success Education Services Through SuiteSuccess, we offer an agile and NetSuite Adoption Services, Product Training, End staged pathway for you to succeed by engaging User Training, Learning Cloud Support you continuously throughout the full lifecycle of your business, keeping you on an upward One of the most critical factors impacting your trajectory tailored specific to the software industry. success with NetSuite is the proficiency of your users. Our Education Services offerings help • Rapid and efficient implementation ensure your users take full advantage of NetSuite’s • Leading software industry practices features and capabilities. Our expert NetSuite education and adoption consultants will develop • Tailored delivery a comprehensive plan designed to fit your users’ • Development and expansion learning and business transformation needs, empowering them to drive business results. Our Learning Cloud Support offering provides access to learning content anytime, anywhere.

Dominate Accelerate Expand Elevate Operate with lobal sale inanial plannin and analsis Countr-to-ountr loaliations Establish Opportunit-to-ash automation SaaS metris sae meter and International expansion Subsription and renewals Professional servies automation onsumption-based billin letroni pament interation manaement inanials GARAP • Work�ow and approval processing Paroll and people manaement CR and order proessin Asset manaement Purhasin Revenue manaement Software PIs reports and dashboards

Why NetSuite Services for challenges you face and the best practices to Software Companies help you transition to an optimal state Implementing an ERP system can be extremely of operations. disruptive. We understand that for an industry • Leading Practices to Accelerate Business. Our that moves at warp speed, time is extremely competitive advantage is that we not only have valuable. You want a quick implementation and a a product tailored for software companies but clear timeline with key milestones to reach go-live. we also have a deep bench of consultants that We can make that happen. In addition, NetSuite work with software companies all day every Services is the only services provider that can day that share leading practices. Additionally, provide software companies with all of our verticalization in several industries enables the following: us to share best practices from an adjacent • Software Industry Experience. Our NetSuite industry, and a more robust implementation. Services team has a deep understanding These leading practices enable our customers to of software and technology companies, the accelerate their business.

© Oracle | Terms of Use and Privacy Page 4 • NetSuite Expertise. We have the highest Coupa, Avalara, Concur, Expensify and other number of certified NetSuite consultants in applications. From quote to cash, we fully the marketplace. With our proximity to product understand the ecosystem, architecture, offer development, we have the advantage of support and advisement on best practices for receiving updates from product development integrating these solutions with NetSuite for and a broad network of solution consultants and optimal return on investment. technical account managers with both product • Collaborative Partnerships for Investor- knowledge and implementation know-how. Owned Companies. If you are a software • Advanced Revenue Management. NetSuite company financially sponsored or owned by Services will help you unlock the potential a venture capital or private equity firm, you of NetSuite’s unparalleled Advance Revenue can rest assured that the NetSuite Services Management to enable users to handle complex has established partnerships and working revenue recognition scenarios. A myriad of relationships with product and services teams advanced use cases is resolved with the use from both point solutions providers as well of fair value formulas, fair value price lists, fair as other consulting partners including West value dimensions and much more. Working Monroe Partners, RSM and Deloitte. We with the Revenue Recognition and Advanced work together as a team to ensure you are Development teams, the NetSuite Services successfully integrating NetSuite with your team is continuously updated with the latest unique architecture and the larger ecosystem. enhancements and future developments. In • Consolidated Reporting. We understand the addition, you also benefit from their exposure to importance of consolidated reporting for our the widest array of experience on the market. customers in the software industry. Our services • ACS 606 Standards. Our NetSuite Services team experts help you refine and generate these enables you to meet the ASC 606 standards reports and ensure that your reporting system is issued by the Financial Accounting Standards running efficiently. Board and the International Accounting • SuiteSuccess. We offer an agile and staged Standards Board. We have a team of experts pathway for you to succeed by engaging you dedicated to understanding the new standards continuously throughout the full lifecycle of your and offer expertise in helping you achieve business, keeping you on an upward trajectory compliance objectives using NetSuite. tailored specific to the software industry. • Third-Party Software, Point Solutions and SuiteSuccess was developed to ensure complete Ecosystem Architecture Expertise. Our integration of our Sales, Product, Delivery and NetSuite Services team has expertise in Services teams so that we sell what we deliver third-party expense management and billing and deliver what we sell and enable your full systems and the leading point solutions business lifecycle. Our services team leverages and cloud applications including Salesforce,

© Oracle | Terms of Use and Privacy Page 5 the SuiteSuccess model and methodology to • Flexibility. Our application platform is flexible for ensure a solution built and vetted for software changes in business models, and our NetSuite companies like yours. The SuiteSuccess Services team has the experience and expertise methodology is focused on four key areas: in industry best practices to help you achieve ∘∘Rapid and efficient implementation rapid development. ∘∘Leading software industry practices • Reduced Risk, Speed to Market and Lower Cost. We understand that as a software company— ∘∘Tailored delivery you cannot take people away from their day ∘∘Development and expansion jobs for too long—you have a business to run. • Minimal Time Investment. NetSuite is your We understand that you want speed and you partner on the implementation—we perform want quality, experience and expertise. Our most of the heavy lifting. Typically, a customer SuiteSuccess methodology enables a faster time provides a few hours a week for two to four to market though integrated leading practices months and then they are on the best of breed and your risk of implementation fatigue is ERP platform. highly mitigated. • High User Adoption. Our education, training • Full Lifecycle Services. We offer companies and testing teams ensure a successfully in the software industry services for the full implemented solution that works and has a high lifecycle of your business from the initial adoption rate. implementation with our SuiteSuccess methodology through training and continuous • Improved Business Visibility and Actionable support with our Advanced Customer Support Insights. Our offerings and services enable managed services. We address the software actionable insights that inform you how your industry challenges of disruption, changing business is performing so you can respond to business models, contract management, market pressures with real-time views of tailored subscription services, revenue recognition and KPIs that enable you to manage by exception. compliance requirements, integration of multiple • Global Reach. NetSuite Services enables systems, and reporting standards. software companies to scale rapidly through international expansion. Through our acquisition by Oracle, we have even further strengthened our global footprint and reach with offices around the world.