National Community Tax Coalition Prepaid Debit Card Comparison Tool
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National Community Tax Coalition Prepaid Debit Card Comparison Tool (Date updated: 8/31/2010 (Date updated: Card User Details for tax season 2011) (Date updated: 9/18/2012) 11/19/2009) (Date updated: 9/14/10) (Date updated: 9/14/2012) (Date updated: 9/19/2012) (Source: Campaign for (Source: Advent Financial Working Families Philly Services) (Source: CFR/US Bank) and Community (Source: Chase Bank) (Source: PNC Bank) (Source: Advent) Florida, Missouri, Illinois, Indiana, Ohio, Kentucky, West Virginia, Pennsylvania, Washington DC., Virginia, Maryland, Delaware, New Jersey, Michigan, Wisconsin, North New York, Califormia, Carolina, South Carolina, Footprint National NationalNational Texas, Illinois, Ohio Georgia, Alabama National Advent Financial Community Financial Fees Services CFR-US Bank Resources JP Morgan Chase PNC Get It Card (Advent) Activation Free Free Free Free Free Free Application Fee Free Free Free Free Free Free $5.00 for a month without $2.00 for 90 consecutive days $1.50 per month (starts 6 $5.00 Monthly Fee (Waived when Inactivity any activity without any activity Free months after non-activity) Free you load at least $500 per month) ATM Usage $1.00 at the ATM, Free Online, Free IVR, Free Text and Email Balance Check $1.00 Free $1.50 $0.50 Free Alerts Free at Chase ATMs. Other Free at all PNC Bank ATMs; other $2.50 No additional Free at over 20,000 US Bank and ATMs $1.50 plus ATMs $2.00 each plus possible $2.50 plus possible surcharge by surcharge if the card holder MoneyPass ATM's. Out-of-network surcharge. International surcharge by ATM owner (No ATM owner (No surcharge at Cash Withdrawal uses an AllPoint ATM ATM's $1.50 plus surcharge. $1.50 ATMs $3.00 surcharge at Allpoint ATMs) MoneyPass Network ATMs) Denial $0.50 Free $1.50 $0.75 Free $1.00 In-network Transaction Free Free $1.50 Free Free Free 3.5% of the transaction $2.00 each plus 1% of transaction International Transaction $2.50 3% currency conversion from Visa $2.00 value amount Free $2.00 each plus possible surcharge $1.50 plus ATM surcharge by ATM owner (No surcharge at Out-of-network Transaction $1.50 plus ATM surcharge fees $1.50 plus ATM fees fees Allpoint ATMs) See above $0.50, Can also be done for free anywhere MasterCard is accepted in person, by phone or online; or through the MasterCard Free. Available through Visa Bill Bill Payment online bill service Pay (Billeo). Free $0.75 N/A $0.50 Check/Money Order $0.50 N/A Free N/A N/A $0.50 Free if no balance on the card. Client can draw down card to $0 with no dormant fees. $15.00 if client wants entire remaining closed $10.00 if cardholder requests account balance in the remaining card balance refunded $15.00 if client requessts remaining Close the Card form of a check. Free Free Free with zero balance. via check card balance distributed by check 1 free, then $5.00 (3-5 business $5.00, limit 2 supplemental cards Additional ATM Card $5.00 days) $25.00 (2 business days) No Free N/A per account VRU/IVRU Access Free Free Free Free Free Free Two free live agent calls per month, $3.50 for live agent. subsequent calls are $3.00. Not all Waived if reporting 2 free calls/month then $3.00/call. $2.00 for live agent. calls have a charge - no charge for fradulent activity,lost stolen Waived if reporting fradulent Waived if reporting error, disputes, lost cards, additional card, or closing the activity,lost stolen card, or closing merchant dispute, or lost or cards, direct deposit, or reload Customer Service via Phone account the account stolen card Free Free questions. Deposit at Green Dot, Western Union, MoneyGram, and RePower Third party loading fee N/A, need to apply separately for locations - third party loading fee $2.95-4.95 via GreenDot or Third party loading fee varies by varies by vendor--typically general purpose reloadable card at varies by partner ($2.50-$4.95 per Reloading Cash MoneyGram vendor--typically $2.50 to $4.95 $2.50 to $4.95 N/A PNC branch load) NA, need to apply separately for general purpose reloadable card at Reloading by Direct Deposit Free Free Free N/A PNC branch Free $2.00, following 90 days of consecutive inactivity. N/A if $1.50 per month (starts 6 $5.00 Monthly Fee (Waived when Inactivity Free account is zero balance None months after non-activity) No charge you load at least $500 per month) Money Transfer Domestic Free N/A Free N/A N/A Free 1% Currency Conversion. Free card-to-card transfers. Secondary card available ($2.50/mo.) 3% Currency Conversion $8.95 for any amount via International Fee from Mastercard N/A Orlandi Valuta N/A N/A Free Mobile (SMS) Texts Free Free Free N/A N/A Free $1.00 (ongoing direct deposit not required to Monthly Free Free maintain this pricing) N/A N/A Free Negative Balance/Overdraft N/A N/A N/A N/A N/A N/A Over the Counter Withdrawal (OTC) $15.00 $5.00 $5.00 $10.00 $5.00 for teller cash advance $15.00, no limit on amount (statements available online for (statements available online for Paper Statement $2.50 free) $1.50 $1.00 free) $2.50 Free with Ongoing direct Free-card is issued with All cards are personalized by Free with direct deposit, otherwise Personalized card deposit personalization Free Free default $5.00. Each cardholder can Point of Sale (POS) POS Transaction Free Free Free Free Free Free POS Transaction decline $0.50 Free Free $0.75 Free Free POS Signatures Free Free Free Free Free Free $10.00 for lost card (expedited shipping additional $13) Instant Issue STAR Card $10.00 per card automatically converts to (3-5 business days) 1 free, then $5.00 (3-5 business reloadable prepaid debit 1 free per year, $7.50 $25.00 for rush card Replacement Card $5.00 days) $25.00 (2 business days) card for free. thereafter (2 business days) $5.00, free if direct deposit. Multiple transaction types are free Interactive Voice Response by IVR. Two free live agent calls transactions free. $2.00 for per month, subsequent calls are 2 free calls/month then $3.00/call. live customer assistance-- $3.00. Not all calls have a charge - Waived if reporting fradulent waived if reporting error, no charge for disputes, lost cards, activity,lost stolen card, or closing merchant dispute, or lost or additional cards, direct deposit, or Transaction via Phone Free the account stolen card N/A Free reload questions. Advent Financial Community Financial Access Services CFR-US Bank Resources JP Morgan Chase PNC Get It Card (Advent) MasterCard, NYCE, STAR, MasterCard, STAR, MoneyPass, ATM Network PULSE, STARsf, Allpoint VISA, US Bank, MoneyPass VISA, STAR and Allpoint VISA VISA, STAR, Plus, Allpoint Maestro Three year expiration, Three year expiration, State dormancy regulations When card expires 3 year expiration. New card Close with Inactivity dormancy permitted When card expires, 3 years dormancy permitted apply (3 years from issue date) reissued if balance remains. Citizenship Restrictions None requires SSN None None None None Credit Requirements None None None None None None SSN or ITIN AND One form from Group A: Either a Military ID; Drivers License; Resident Alien ID; or U.S. Passport OR Two forms of Group B: (one must contain a photo): copy of prior year return; proof of prior year receipt of advent card (on file); check-cashing ID; current pay stub; department store or gas company credit SSN or two unexpired IDs card; motor vehicle (one must have picture) registration; social secuirty including US Gov't or card; union membership State issued ID, matricula ID; voter registration card; consular, tribal ID, Green IRS ITIN or ATIN letter; card, work visa, School ID, Name, date of birth, Employee ID; Food Stamp voter registration card, car address and unexpired Name, Address, SSN or ITIN, and Name, Address, SSN or ITIN, and ID Requirements ID; or major credit card SSN, DOB, address, US issued ID registration. government issued ID. DOB DOB $10,000 - does accept tax refund $6000 (IRS refund allowed over this amount with no Maximum Account Balance to be higher) None $9,999.99 None None restrictions. Membership Requirements (financial institutions, credit unions, etc) None None None None None None Minimum Account Balance None None None None None None Network Brand (Visa, Mastercard, Discover, etc) Mastercard VISA VISA VISA VISA MasterCard Advent Financial Community Financial Features Services CFR-US Bank Resources JP Morgan Chase PNC Get It Card (Advent) Customer Support Free checks and Visa Bill No charge to pay bills using card; Bill Payment Yes- $.50 Free payment $0.75 online billpay not available $0.50 Yes for a fee; Bilingual website, VRU/ multi-lingual Yes, for IVR and Call Center Bilingual Customer Support Yes for a fee Yes customer service Yes Yes for VRU and Call Center (24x7x365) Online Management Tool Free Free Free Free Free Free Online Statement Free Free Free Free Free Free Yes, $5.00 (paper copy must be requested by Paper Statement Yes for a fee Yes for a $2 fee Yes for a fee Yes for a $1.00 fee cardholder) Available upon request, $2.50 Yes, Free (std text messaging rates apply Text Alert Yes Free Yes, Free Yes from cardholder's wireless provider) Free Asset Building Affordable Small Dollar Loans N/A N/A N/A N/A N/A N/A Credit Building No, but planned N/A Yes through Billeo N/A N/A N/A Direct Deposit Yes, free Yes, free Yes, free N/A N/A Yes, Free Can be linked to FI of Relationship Building with Financial Institution (FI) Available Through CFR choice N/A N/A N/A No, but planned.