Linda Budge Steve Hansen Jeff Harris Pat Hume Rick Jennings, II Patrick Kennedy Steve Miller Andy Morin Don Nottoli Jay Schenirer Phil Serna Service Changes
This book includes service change updates effective since the publication of the September 2015 Bus & Light Rail Timetable Book. The changes are as follows:
Service with Schedule and/or Route Changes: 28, 51, 54 (6/16), 72, 80, 81, 84, 205, 206, 210, 211, 212, 213, 214, 226 (9/16), 227 (9/16), 228, 246, 248, 252, 255, McClellan Park Shuttle and Rancho CordoVan
Route and schedule changes are implemented periodically and typically occur in January, April, June and September. Service change summaries are posted online at sacrt.com prior to implementation and passengers are encouraged to check for updated timetables.
1 Subject Index
24-Hour Automated Information Line...... 3 Monthly Passes...... 6-7 Accessible Services...... 26-27 Neighborhood Ride ...... 87, 92, 132, 150-153 Alert SacRT...... 45 North Natomas Flyer ...... 156-160 Bike-and-Ride & Lockers...... 21, 65 Notice and Complaint Procedures...... 28-31 Bus Route Maps & Timetables...... 46-149 RT Tracker/RT Mobile Site...... 3, 61 Capital City Hospital Shuttles...... 165-166 Online Sales...... 7, 55 Citrus Heights City Ride...... 164 Online Trip Planner...... 17, 89 Community Route Guide...... 43 Other Transportation Services...... 183-188 Connect Transit Card...... 3, 165 Paratransit Service...... 27 Customer Advocacy...... 4-5 Partnerships...... 41 Customer Service and Sales Center...... 3-4, 105 Passes & Tickets...... 6-7, 55 Customer Services...... 3-4, 6-7 Park-and-Ride Lots...... 20, 77 Destination Guide...... 38-39 Pets...... 27 Fares...... 6-7 Photo Identification Cards...... 4 Golden 1 Center Service...... 22, 23 Police Services...... 25, 45, 97 **Needs Filler**...... 165 Rancho CordoVan...... 161-163 Holiday Schedule...... 40 Routes and Schedules...... 42-44 How to Read a Timetable...... 17 Sales Outlets...... 14-16 How to Ride Bus & Light Rail...... 18-19 See Tracks? Think Train!...... 37 Español...... 8, 30 Service Animals...... 27 русский...... 9, 30 Services for Persons with Disabilities...... 26-27, 93
中文...... 10, 30 Service Frequencies ...... 42 Tiếng Việt...... 11, 30 Social Media...... 121 Hmoob...... 12, 30 Tips for Safe Riding...... 24-25 Language Interpretation Services...... 4, 13 Transit Centers...... 43 Laws and Rules...... 32-36, 109 Transit Talk with the General Manager...... 73 Light Rail/Bus Connections...... 43 Yolobus Route Maps & Timetables...... 167-182 Light Rail Map and Timetable...... 46-51 You Must Abide to Ride...... 109 Light Rail Ticket Machines...... 20 McClellan Park Shuttle...... 155
2 Customer Services & Fares In Person On the Web sacrt.com
Customer Service and Sales Center • Schedules and Fares 1225 R Street • Bus and Light Rail Service Alerts (adjacent to the 13th Street light rail station) • Connect Transit Card Monday through Friday: 9 a.m. to 5:30 p.m. Closed weekends and most holidays • Online Trip Planner • Purchase Basic Monthly Passes and • Monthly Passes and Ticket Books Monthly Parking Passes • Photo ID Cards • RideSacRT Mobile Fare App • Timetable Books and System Maps • Pocket Schedules • RT Newsroom • Lost and Found* • Passenger Newsletter • Expansion Projects and More … *RT is not responsible for any items left on buses or light rail trains. RT may not receive lost articles for at least one full business day. Find RT Tracker online at By Phone sacrt.com/rttracker Customer Service Call Center Track your bus in real-time using RT Tracker! 321-BUSS (2877) TDD 483-HEAR (4327) GPS technology allows customers to track RT buses on routes, view their location using online maps and Customer Service Representatives are available for receive estimated arrival times for any bus stop. personalized trip planning at 321-BUSS (2877) and at No registration is required, but you can sign up to 483-HEAR (4327) for the hearing-impaired. receive automatic email and text message alerts Monday through Friday: 6:30 a.m. to 6:30 p.m. containing estimated arrival times. Closed weekends and most holidays Please have a pencil and paper ready when calling. Just let the Customer Service Representative know Quick Reference Phone Numbers where you are traveling from (nearest major cross Personal injury or property damage reports should be streets), where you want to go (destination), and when directed to Risk Management at 556-0281. you want to arrive (day and time). Questions relating to citations should be directed to the Carol Miller Justice Center at 875-7800. 24-Hour Automated Information Line Crossing Gate Hotline: ...... 648-8433 321-BUSS (2877) (available 24 hours a day, seven days a week) Recorded general transit information accessible by Customer Advocacy: ...... 557-4545 touch-tone phone. Administrative Office:...... 321-2800 Human Resources: ...... 556-0298 By Mail Job Line: ...... 556-0297 Lost and Found:...... 321-2855 RT mails free pocket timetables, trip planners, ticket Lost and Found (bikes):...... 321-2800 mail order forms, disabled certification forms and Paratransit Complaints: ...... 557-4685 comment cards upon request. You may either call 321- Paratransit Eligibility: ...... 557-4685 BUSS (2877) or mail your request to: Regional Transit, Attn: Customer Service Department, P.O. Box 2110, Sacramento, CA 95812-2110. 3 Customer Services & Fares
Photo To Contact Customer Advocacy: • Phone: 557-4545 Identification Cards • Fax: 456-1752 • Email: [email protected] Customer Service and • Online: sacrt.com/rtcontacts.stm Sales Center Weekdays: 8 a.m. to 5 p.m. 1225 R Street Closed weekends and most holidays (adjacent to the 13th Street light rail station) When contacting the Customer Advocacy Monday through Friday: department, please provide the following 9 a.m. to 5:30 p.m. information: Closed weekends and most holidays • Name, address and phone number RT photo ID cards cost $3 each and may be • Date and time of travel purchased by: • Location of bus stop or light rail station • Number (route, bus and/or light rail vehicle) Seniors age 62 and over (with written proof of age). • Brief comments Persons with disabilities (with written proof of disability). A Medicare card or current DMV Disabled When experiencing heavy call volume or after ID are valid to purchase an RT Disabled photo ID business hours, you may be connected to voice card. Please see RT Fares section or call 321-BUSS mail. Please leave a brief message and a Customer (2877) for a listing of documentation accepted by RT Advocate will return your call within one to two for Disabled IDs. business days. Students (age 5-18) must show proof of school Your commendation, complaint or suggestion will be enrollment or be accompanied by a parent or categorized as either an Informal or Formal report. guardian to purchase an RT Student photo ID card. An Informal report is written when the passenger Must have RT photo ID card for a Discount sticker to be valid. does not have all of the required information, wishes to remain anonymous or only wants to pass on pertinent information. A customer may not receive a Language response when filing an Informal report. Complaints resulting in disciplinary action of an RT employee Interpretation require a signed Formal Passenger Service Report Service (PSR). A Passenger Service Report (PSR) can be We speak your language. With the assistance of a language interpretation service, RT Customer Service faxed, mailed or sent via email. Please call for an Representatives can provide route, schedule and fare appointment to complete the form in person. Formal information to callers in almost every language. complaints require a signature. When you call 321-BUSS (2877), an RT Customer PSR Handling Process: Service Representative will immediately connect you 1. Upon receipt of a PSR, Customer Advocacy with a language interpreter. We are ready to assist you. assigns a reference number and the form is forwarded to the appropriate department(s) for Customer investigation. Advocacy 2. An acknowledgment will be sent to the customer stating that the PSR has been The Customer Advocacy department serves as received; the reference number assigned; and a centralized department to receive and process that the document has been forwarded to the customer comments and concerns. Our goal is to appropriate department(s) for review. improve overall customer service and to assist you.
4 Customer Services & Fares
3. The appropriate RT department(s) will Why do some light rail trains feel hot in the investigate the PSR within a reasonable time summer and cold in the winter? from receipt, and report to the Customer Advocacy Light rail trains have cooling and heating equipment, department. but it may feel warmer or colder when the train doors (RT employee personnel files are confidential; open and close at stations, allowing air to escape. therefore, specific information on disciplinary actions Air conditioning and/or heating units may be broken. resulting from complaints will not be divulged.) Passengers are urged to note the car number and report the problem to the Customer Advocacy depart- Customer Advocacy ment at 557-4545. Frequently Asked Questions Why don’t you clean the light rail stations? Why can't the bus operator wait for me to get to Light rail stations maintained by RT’s Facilities the bus stop? department have cleaning cycles that are determined Bus operators do not wait for customers who have by the amount of customer traffic at each station. All not yet reached the bus stop area so that buses stations receive a heavy-duty cleaning once or twice remain on schedule. You must be visible at the bus per week. stop and ready to board. Also, for safety reasons, Why don’t the light rail doors open automatically? bus operators are not permitted to allow customers to board at red lights or locations other than a desig- RT operates "push to open doors" on our light rail nated bus stop. vehicles. The "push to open" buttons should light up to indicate that they are ready for use when the train Who do I contact if I have a complaint or want to has come to a complete stop. Using this feature compliment an RT bus or train operator? helps RT maintain the air temperature onboard Please contact the Customer Advocacy department the light rail cars, resulting in faster service and using the online feedback form at sacrt.com or decreased mechanical door failures that help RT send a letter to: Customer Advocacy Department, provide reliable service to the public. Regional Transit, P.O. Box 2110, Sacramento, CA 95812-2110. You may also contact us by phone at What do I do if the fare vending machine didn’t 557-4545. Please include as much detail as possible dispense a ticket or return my money? including bus and route numbers, direction of travel Contact the Customer Advocacy department at and time of incident. 557-4545 to request a refund. Also, if at least one of the fare vending machines at the station is in work- Who do I contact to report injuries or to submit a ing order, you will still be responsible for having the claim for compensation? proper fare. A verification process to validate funds To report incidents of personal injury, legal issue or lost due to a fare vending machine malfunction must compensation, please contact RT’s Risk Manage- be completed prior to any refunds being processed. ment department at 556-0281 and request a claim form. Please be advised that it is required that a I am traveling with my small children, what tips claim form be filed no later than six months after the can you provide? date of the incident/accident. For safety purposes, hold your child’s hand while boarding and exiting. Remember, light rail train doors Why did my bus not show up? and back doors on buses are timed and close auto- While it is our goal not to miss any trips, there are matically. Strollers must be folded and placed out of occasions when trips are cancelled due to circum- the aisle. Whenever space is needed for seniors and stances beyond RT’s control. Some common scenar- persons with disabilities, the designated area must ios would be traffic, staffing levels, mechanical failure be vacated. and/or realignment due to an emergency situation.
5 Customer Services & Fares
Single & Daily Pass Fares Fare Categories If you are: Your fare is: Single Daily Pass 1) Basic Age 19 - 61 Basic $ 2.75 $ 7.00 All passengers must pay the Basic fare unless Senior (age 62 and over) Discount 1.35 3.50 eligible for Discount fare or free fare. Disabled Discount 1.35 3.50 Student (age 5 - 18) Discount 1.35 3.50 2) Discount Requires certain forms of identification (ID) or age Pre-Paid Tickets verification as follows: a) Seniors (age 62 and over), Persons with # of Tickets Book Price Disabilities and Medicare Cardholders - Proof of Basic Single Fare 10 $ 27.50 indentification is required upon boarding, and can include an RT Senior or Disabled photo ID card, a Discount Single Fare 10 13.50 Senior or Disabled photo ID card issued by another Basic Daily Pass 10 70.00 transit agency, a driver’s license, a State of California Discount Daily Pass 10 35.00 ID card, a passport or identification card issued by any governmental entity containing a photo of the cardholder (and also showing verification of age – for Monthly Passes & Stickers Seniors only). A Personal Care Attendant (PCA) of persons with disabilities may ride for the Discount Basic Monthly Pass $ 110.00 fare if he or she is accompanying an individual with Basic Semi-Monthly Pass 60.00 disabilities who possess an RT Disabled photo ID card with an Attendant eligibility notation. PCAs must have Senior/Disabled Monthly Sticker 55.00 the same beginning and ending destination as the Senior/Disabled Semi-Monthly Sticker 30.00 disabled passenger. b) Super Senior (age 75+) - Proof of age verification Super Senior Monthly Sticker (age 75 and over) 42.00 is required to purchase a Super Senior monthly sticker. Student Semi-Monthly Sticker 27.50 The Super Senior monthly sticker is only available for purchase at RT’s Customer Service and Sales Center Yolo Express 25.00 located at 1225 R Street. Stickers must be affixed to an RT Photo ID for use c) Students (age 5 - 18) - Must be pursuing a high as a monthly pass. school diploma; eligible to purchase RT monthly Student stickers with an RT Student photo ID card. ALL FARES ARE SUBJECT TO CHANGE RT Student stickers must be affixed to an RT Student FARES ARE NOT TRANSFERABLE, REFUNDABLE OR photo ID card, not a school ID. Students are eligible EXCHANGEABLE to purchase Discount single fares and daily passes with their school ID. d) Class Pass - RT offers the Class Pass, which Parking Pass permits unlimited use for groups traveling during the hours of 9 a.m. - 3:30 p.m. The Class Pass is available Monthly Parking Pass $ 15.00 to any group with 10 or more students who are CRC Monthly Parking Pass $ 20.00 pursuing a high school diploma. The cost of the Class Pass is $2.75 for each student and $5.50 for each accompanying adult. A daily parking pass can be purchased at the Park-Pay- and-Ride parking kiosk by entering your car’s license plate RT Customer Service Representatives are available to number and paying $1 when prompted. A receipt will be given. answer questions about your group travel. Please call RT at 321-BUSS (2877) at least 10 business days before your day of travel.
RT photo ID cards are only available at RT’s Customer Service and Sales Center – see page 4 for details
66 Customer Services & Fares
3) Free Fares How To Buy RT Children under age 5 - Up to two children ride free when accompanied by an adult paying passenger. Pre-Paid Fares Student fares apply for each additional child. 1) In Person RT Lifetime Pass Holders (age 75+) - Passengers • RT’s Customer Service and Sales Center at issued an RT Lifetime Pass prior to September 1, 1225 R Street. 2009, will receive unlimited free rides on RT buses and light rail trains. All other passengers age 62 and over, • Over 50 retail outlets throughout Sacramento. pay the Senior or Super Senior fare with valid proof of Monthly passes/stickers are sold from the 25th identification. e-tran and Placer County Transit accept of each month through the 10th of the following the Lifetime pass. month. See RT Sales Outlets section on the following pages. • Student monthly stickers are sold at most Fare Payment high schools and some middle schools. See RT Sales Outlets section for a list of participating 1) Cash Fares schools. Cash Fares - Accepted only on RT buses. Exact change is required since bus operators 2) By Phone do not carry or give change. Cash can be used at Available by calling 321-2849 (with a major Fare Vending Machines located at light rail platforms. credit card). 3) By Mail 2) Tickets Order forms are available by calling 321-2877. Single Fare Tickets - Accepted on buses. Pre-paid tickets must be validated (date and time 4) Online stamped) by the fare vending machine before boarding light rail. Light rail tickets are valid for 90 RT Basic monthly passes and monthly parking minutes from time of validation and cannot be used passes are available for purchase at sacrt.com. to board a bus. Shipping and handling charges apply. Tickets to ride on light rail must be purchased before boarding, and are available from fare 5) Using RT’s Mobile Fare App vending machines located at light rail stations. RideSacRT, RT’s mobile fare app for iOS and Android devices allows customers to set up a secure account to purchase, save and use tickets and passes for 3) Passes RT bus and light rail trips right from their smartphone. Monthly Passes/Stickers - Valid for unlim- ited rides on RT buses and light rail for the Download the RideSacRT mobile app from the App month shown, and through the first business Store (iOS) or Google Play (Android) today! day of the following month. Semi-Monthly Passes/Stickers - Valid for unlimited rides on RT buses and light rail for the dates shown. Can be purchased for use from the first of the month through the 15th, or the 16th of the month through the end of the month. Daily Passes - Valid for unlimited rides until 1 a.m. the day after purchase or validation. Pre-paid passes must be validated before boarding light rail.
For information about Golden 1 Center Special Event tickets and passes, see pages 22-23
7 ServiciosService Changesy pasajes
Información para nuestros Como viajar por autobús pasajeros de habla • Los conductores de los autobuses no llevan cambio. • Jale el cordón un par de cuadras antes de su parada y hispaña salga por la puerta de atrás. Como viajar en tren ligero Viaje Pase Pase Pasajes Sencillo Diario Mensual • Compre su boleto antes de abordar el tren. En todas las estaciones hay máquinas expendedoras de boletos. Básico $2.75 $7.00 $110.00 Discapacitado (a) $1.35 $3.50 $55.00 • Oprima el botón verde para abrir las puertas del tren. Muestre su boleto al inspector de pasajes cuando Tercera $1.35 $3.50 $55.00 (edad 62 años o más) se lo pida. No hacerlo es una violación del Artículo 640(a) del Código Penal, con multas hasta de $250. Estudiante (b) $1.35 $3.50 $55.00 Para obtener más información llame al (a) Pasajes con descuento para personas de la tercera 321-BUSS (2877): edad (de 62 años o mayores), discapacitados con tarjeta de Si tiene problemas de audición, llame al 483-HEAR, Medicare y para estudiantes de 5 a 18 años. nuestra línea con TDD (dispositivo de comunicación para los sordos) (b) Pases mensuales con descuento para estudiantes de 5 a 18 años que aspiran a graduarse del bachillerato (tarjeta con fotografía expedida por el RT).
Servicio accesible Todos los autobuses y el tren ligero están equipados para el uso de silla de ruedas.
Centro telefónico de información Está abierto siete días a la semana; llame al 321-BUSS (2877). RT tiene operadores hispanohablantes a su disposición de lunes a viernes, de las 6:30 a.m. a las 6:30 p.m.; cerrado el sábado, los domingos y días festivos.
Centro de Servicio al Cliente – Calle R #1225 Por favor visite nuestro Centro de Servicio al Cliente en la Calle R #1225 (anexo a la estación del tren ligero de la Calle 13) para obtener pases mensuales, talonario de boletos, tarjeta de identificación con fotografía, horarios de servicio, mapas de rutas y efectos personales perdidos. Para obtener más información llame al 321-BUSS (2877).
Horario de servicio: De lunes a viernes 9 a.m. a 5:30 p.m. Cerrado el sábado, los domingos y días festivos. RT no se hace responsable de los efectos personales olvidados en los autobuses ni en el tren.
88 Service Changes
-
$2.75 $7.00 $110.00 $1.35 $3.50 $55.00 $1.35 $3.50 $55.00
$1.35 $3.50 $55.00
99 Service Changes
$2.75 $7.00 $110.00 (a) $1.35 $3.50 $55.00
(62 ) (a) $1.35 $3.50 $55.00
(a) $1.35 $3.50 $55.00
1010 ServiceDịch Vụ Khách Changes Hàng & Giá Vé
Thông Tin cho Hành Khách Cách Đi Xe Buýt Nói Tiếng Việt Lên xe buýt và bỏ đúng số tiền vào hộp vé, hoặc xuất trình vé có hiệu lực. Tài xế xe buýt không mang theo tiền mặt. Một khúc đường (block) trước khi tới điểm ngừng, hãy kéo một lần sợi dây phía trên đầu, để rung chuông và bật đèn Một Vé Trọn Vé Một “request stop” (yêu cầu ngừng). Giá Vé Người Ngày Tháng Chờ xe buýt ngừng hẳn và xuống khỏi xe, tại cửa trước Căn bản $2.75 $7.00 $110.00 hay cửa sau. Tàn tật* $1.35 $3.50 $55.00 Cách Đi Xe Lửa Cao niên* $1.35 $3.50 $55.00 Trước khi lên xe, quý vị phải xuất trình vé, một ticket hoặc (tuổi 62 và hơn) pass còn hiệu lực. Máy bán vé được đặt tại mỗi trạm xe Học sinh* $1.35 $3.50 $55.00 lửa tốc hành. (Tuổi 5 tới 18) Sau khi xe lửa ngừng hẳn rồi, hãy bấm nút để mở cửa. Hãy xuất trình vé của quý vị, ticket hoặc pass, cho nhân viên soát vé lúc lên xe lửa, ngồi xe lửa, hoặc khi xuống *Giảm giá vé cho học sinh (tuổi từ 5 đến 18 đang lấy bằng khỏi xe lửa. tốt nghiệp trung học), người cao niên (từ 62 tuổi trở lên), người đứng tên Medicare, và người tàn tật. Hành khách phải xuất trình căn cước hợp lệ (photo ID) khi lên xe. Để có thêm thông tin, quý vị gọi số 321-BUSS (2877) hoặc TDD 321-HEAR (4327). Dịch Vụ cho Người Bệnh Tật Mọi xe buýt và xe lửa tốc hành (light rail trains) của RT đều có trang bị cho xe lăn.
Trung Tâm Gọi Dịch Vụ Khách Hàng Có Đại Diện Văn Phòng Dịch Vụ Khách Hàng giúp sắp xếp chuyến đi riêng biệt, từ Thứ Hai đến Thứ Sáu, từ 6:30 sáng đến 6:30 chiều, khi quý vị gọi số 321-BUSS (2877) hoặc TDD 483-HEAR (4327) cho dịch vụ khiếm thính. Đại Diện Văn Phòng Dịch Vụ Khách Hàng RT có thể cung cấp thông tin về tuyến đường, lịch trình và giá vé cho ai gọi điện thoại, gần như trong mọi ngôn ngữ.
Dịch Vụ Khách Hàng và Trung Tâm Bán Vé 1225 R Street (đối diện với trạm xe điện 13th Street) Thứ Hai tới Thứ Sáu: 9 giờ sáng tới 5:30 giờ chiều Đóng cửa cuối tuần và hầu hết ngày lễ
Quý vị vui lòng ghé văn phòng Dịch Vụ Khách Hàng và Trung Tâm Bán Vé, để mua vé tháng và vé tập (ticket books), thẻ photo ID, tập thời khoá biểu xe chạy, bản đồ hệ thống vận chuyển, lịch trình bỏ túi, mất và tìm (lost and found). RT không chịu trách nhiệm về bất cứ món đồ gì bỏ lại trên xe buýt hay xe lửa tốc hành.
1111 CovService Kev PabChanges Qhua & Nqi
Xov Xwm rau Cov Neeg Thov mus xyuas peb qov Chaw Pab Qhua thiab Muag Pib Caij Tsheb uas Hais Lus kom tau cov pib caij thawm hli thiab cov phau ntawv pib, Hmoob cov yuaj cim tus kheej ID muaj duab, cov phau ntawv teev sij hawm thiab cov duab kos kev, cov ntawv teev sib nqa tau ntawm hnab tshos thiab qhov chaw khoom ploj thiab nrhiav tau. RT tsis lees paub tej khoom uas tsis nco qab Tib Pib Caij Pib Caij Cov Nqi rau saum cov tsheb npav los yog tsheb ciav hlau. Leeg Ib Hnub Thawm Hli Kev Cai Tsheb Npav
Neeg sawv daws $2.75 $7.00 $110.00 • Nce lub tsheb npav thiab them qhov nqi raws nkaus li Neeg Tsis Taus* $1.35 $3.50 $55.00 tus tsub rau lub thawv los yog muab koj daim ntawv Laus Neeg* $1.35 $3.50 $55.00 caij tsheb tau nthuav qhia. Cov neeg tsav tsheb tsis nqa nyiaj ntsuab nrog lawv. (hnub nyoog 62 xyoos thiab laus dua) • Ib nplauv kev ua ntej txog koj qhov chaw tawm, rub Neeg kawm ntawv* $1.35 $3.50 $55.00 txoj hlua tswb thiab tig lub teeb “thov nres” kom cig. (hnub nyoog 5 txog 18) • Tos lub tsheb npav nres tus ces tawm ntawm cov qhov rooj pem hauv ntej los yog nram qab.
*Cov nqi lov pheej yig yog rau cov neeg kawm ntawv (hnub Kev Caij Tsheb Ciav Hlau nyoog 5 txog 18 xyoo uas yuav kawm kom tiav tau daim ntawv divplausmas), cov laus neeg (hnub nyoog 62 xyoos • Ua ntej koj nce tsheb, koj yuav tsum muas muaj daim thiab laus dua), cov neeg tau kev pab them nqi kho mob pib los yog daim ntawv caij tsheb tau. Muaj cov tshuab Medicare thiab cov tib neeg muaj cov kev tsis taus, thiab muas pib nyob rau ntawm txhua lub chaw tos tsheb yuav tsum muaj ntawv cim tus kheej kom tsim nyog (ntawv ciav hlau. cim tus kheej ID muaj duab) thaum lub caij nce tsheb. • Tom qab lub tsheb ciav hlau nres tus, nias lub yeej yeem kom cov qhov rooj qhib. Cov Kev Pab Nce Tsheb Yooj Yim • Npaj koj daim pib los yog daim ntawv caij tsheb rau Txhua lub tsheb npav RT thiab cov tsheb ciav hlau muaj lawv xyuas thaum nce tsheb, caij tsheb lawm thiab cov rooj laub. thaum tawm tsheb ciav hlau. Chaw Pab Qhua Muab Cov Neeg Sawv Cev Pab Qhua yuav nrog pab Xav paub ntxiv, hu 321-BUSS (2877) los yog TDD xyuas txog cov kev yuav mus ntawm txhua tus neeg hnub 321-HEAR (4327). Zwj Hli (Mon) txog Zwj Kuab (Fri) thaum 6:30 sawv ntxov txog 6:30 tsaus ntuj thaum koj hu 321-BUSS (2877) los yog TDD 483-HEAR (4327) rau cov tsis hnov lus zoo. RT Cov Neeg Sawv Cev Pab Qhua yuav qhia tau cov kev tsheb yuav mus nres, cov sij hawm thiab cov nqi them caij tsheb ua yuav luag txhua hom lus.
Chaw Pab Qhua thiab Muag Pib 1225 R Street (ib sab ntawm lub chaw tos tsheb ciav hlau ntawm txoj kev 13th Street) Zwj Hli (Mon) txog Zwj Kuab (Fri): 9 teev sawv ntxov txog 5:30 tsaus ntuj Kaw rau cov hnub so thiab feem ntau cov hnub caiv
1212 RT’s Language Interpretation Service Getting the information that you need from RT’s Customer Service Representatives is easy for non-English-speaking passengers. With the assistance of a language interpretation service, Customer Service Representatives can provide route, schedule and fare information to callers in almost every language. Customer Service Representatives have been trained to recognize many languages and will quickly connect you with a language interpreter when you call 321-BUSS (2877). We are ready to assist you!
13 Customer Services & Fares
RT Sales Outlets
TICKET BOOKS MONTHLY PASSES Central, East & North Sacramento County
CENTRAL CITY $2.75 Basic Single Fare $1.35 Discount Single Fare $7.00 Basic Daily Pass $3.50 Discount Daily Pass $110 Basic Pass Sticker $55.00 Sr./Disabled $55.00 Student Sticker $15 Parking Pass RT Customer Service and Sales Center * 1225 R St., M-F: 9 a.m. - 5:30 p.m.
Sacramento Natural Foods Co-op 2820 R Street
*Cash, Checks & Credit Cards Accepted
EAST
Bel Air Market - 2155 Gold Center Dr., Rancho Cordova City of Rancho Cordova - 2729 Prospect Dr. Raley's - 8391 Folsom Blvd. Rancho Check Cashing - 10248 Mills Station Rd. Save Mart Supermarkets 5600 Folsom Blvd. (at 56th St.) SMUD 6301 S St. (corner of 65th & S sts.) Raley's - 25025 Blue Ravine Rd.
NORTH
Bel Air Markets 1540 West El Camino Ave. (at Truxel Rd.) 7901 Walerga Rd. (at Elverta Rd.) 4320 Arden Way (at Eastern Ave.) 4005 Manzanita Ave. (at Cypress Ave.), Carmichael City of Citrus Heights - 6360 Fountain Square Dr. E&S Check Cashing - 1810 Del Paso Blvd. #B Fast N Easy Food Mart - 2101 El Camino Blvd. Just Send It Postal Center 7909 Walerga Rd., Antelope 7889 Lichen Dr., Antelope
14 Customer Services & Fares
TICKET BOOKS MONTHLY PASSES North & South RTSacramento Sales Outlets County $3.50 Discount Daily Pass SOUTH $2.75 Basic Single Fare $1.35 Discount Single Fare $7.00 Basic Daily Pass $110 Basic Pass Sticker $55.00 Sr./Disabled $55.00 Student Sticker $15 Parking Pass
Bel Air Markets 1301 Florin Rd. (at South Land Park Dr.) 7465 Rush River Dr. (at Windbridge Dr.) 8425 Elk Grove - Florin Rd. (at Calvine Rd.), Elk Grove 5100 Laguna Blvd. (at Franklin Blvd.), Elk Grove City of Elk Grove - 8401 Laguna Palms Way Punjab International - 2338 Florin Rd. Raley’s - 4900 Elk Grove Blvd., Elk Grove Save Mart Supermarkets 9160 Elk Grove-Florin Rd. (at Bond Rd.), Elk Grove
15 Customer Services & Fares
TICKET BOOKS MONTHLY PASSES Yolo County, Roseville & Folsom
YOLO COUNTY $2.75 Basic Single Fare $1.35 Discount Single Fare $7.00 Basic Daily Pass $3.50 Discount Daily Pass $110 Basic Pass Sticker $55.00 Sr./Disabled $55.00 Student Sticker $15 Parking Pass City of Davis Recreation Department 23 Russell Blvd., Davis Woodland City Hall Utilities Dept. - 300 First St.
Yolo County T ransportation District 350 Industrial Way, Woodland
ROSEVILLE Bel Air Market 1039 Sunrise Blvd.
FOLSOM Bel Air Market - 2760 East Bidwell St. City of Folsom - 50 Natoma St. Raley's - 25025 Blue Ravine Rd.
SCHOOLS (Student Stickers Only) Students may purchase monthly Student stickers on campus at the following schools and educational organizations: Monthly passes and stickers are sold 228-5805 Albert Einstein Middle School from the 25th of each month through 227-6868 American Legion High 718-2870 Burbank Community Transition Program the 10th of the following month. 264-4550 California Middle 733-3630 Christian Brothers High Commuter Check vouchers are 264-4403 C.K. McClatchy High accepted at most locations. For more 689-8600 Florin High 228-5751 George Washington Carver High School information, call 1-800-531-2828. 264-3262 Health Professions High 277-6303 Hiram Johnson High Order fare merchandise from Regional 433-5222 John F. Kennedy High Transit by phone: 321-2849 277-6750 Kit Carson Middle School 433-5113 Luther Burbank High (with a major credit card). 567-5423 Natomas Homeless Y outh Services 277-6892 Parker Family Resource Center To order fare merchandise from 228-5800 Rosemont High Regional Transit by mail: Call 321- 264-4350 Sam Brannan Middle School 971-7179 San Juan Central McKinney Vento-Program 2877 to request a mail order form. 443-2960 SCUSD School of Engineering & Sciences 277-6200 St. Hope/Sacramento High Outlets are subject to change without 264-4150 Sutter Middle School notice. 395-5417 The Met Sacramento High 277-6400 West Campus Hiram Johnson High 382-5900 Will C. Wood Middle School
16 How to Ride Regional Transit
How to Read a Timetable 2. Day of Travel: Find the section corresponding 25 Marconi/Arcade to Sunrise Mall to the day of the week you MondaMondayy througthroughh Friday want to travel. Mar- Mar- Mar- Mar- Manza Manza Dewey Sunrise Sunrise 1. Direction of Travel: coni/ coni coni coni -nita -nita & & Mall Look at the section of the Arcade & & & & & Madison Madison Fulton Watt Garfield Cypress Madison Main 3. Timepoints: timetable that shows the Term Find the cross streets closest route’s direction of travel. APP LV LV LV LV LV LV LV LV AR to your destination. For ------6:47a 6:54 6:59 7:10 7:22 7:30 7:36 7:42 example, you want to travel to 7:17a 7:24 7:29 7:40 7:47 Sunrise & Madison on the bus 7:47a 7:54 7:59 8:10 8:22 8:30 8:36 8:42 8:17a 8:24 8:29 8:40 8:47 and you live near Marconi & 8:47a 8:54 8:59 9:10 9:22 9:30 9:36 9:42 9:17a 9:24 9:29 9:40 9:47 Fulton. 9:47a 9:54 9:59 10:10 10:22 10:30 10:36 10:42 10:17a 10:24 10:29 10:40 10:47 10:47a 10:54 10:59 11:10 11:22 11:30 11:36 11:42 11:17a 11:24 11:29 11:40 11:47 4. Bus Departure Time: 11:47a 11:54 11:59 12:10 12:22 12:30 12:36 12:42 Read across the line to the 12:17p 12:24 12:29 12:40 12:47 12:47p 12:54 12:59 1:10 1:22 1:30 1:36 1:42 timepoint closest to the cross 1:17p 1:24 1:29 1:40 1:47 1:47p 1:54 1:59 2:10 2:22 2:30 2:36 2:42 street (not all stops are listed) 2:17p 2:24 2:29 2:40 2:47 2:47p 2:54 2:59 3:10 3:22 3:30 3:36 3:42 where you will begin your trip. 3:17p 3:24 3:29 3:40 3:47 This is the time you should 3:47p 3:54 3:59 4:10 4:22 4:30 4:36 4:42 4:17p 4:24 4:29 4:40 4:47 be at that bus stop. In this 4:47p 4:54 4:59 5:10 5:22 5:30 5:36 5:42 5:17p 5:24 5:29 5:40 5:47 example, 5:29 p.m. 5:47p 5:54 5:59 6:10 6:22 6:30 6:36 6:42 6:17p 6:24 6:29 6:40 6:47 6:47p 6:54 6:59 7:10 7:22 7:30 7:36 7:42 7:17p 7:24 7:29 7:40 7:47 5. Destination Arrival Time: 7:47p 7:54 7:59 8:10 8:22 8:30 8:36 8:42 Read down the column to Saturday find the arrival time that 8:57a 9:02 9:05 9:13 9:23 9:30 9:37 9:43 9:57a 10:02 10:05 10:13 10:23 10:30 10:37 10:43 allows you enough time to 10:57a 11:02 11:05 11:13 11:23 11:30 11:37 11:43 11:57a 12:02 12:05 12:13 12:23 12:30 12:37 12:43 get to your destination. In this 12:57p 1:02 1:05 1:13 1:23 1:30 1:37 1:43 1:57p 2:02 2:05 2:13 2:23 2:30 2:37 2:43 example, 6:36 p.m. 2:57p 3:02 3:05 3:13 3:23 3:30 3:37 3:43 3:57p 4:02 4:05 4:13 4:23 4:30 4:37 4:43 4:57p 5:02 5:05 5:13 5:23 5:30 5:37 5:43 5:57p 6:02 6:05 6:13 6:23 6:30 6:37 6:43
Plan Your Trip with RT Online Traveling throughout Sacramento on bus or light rail and not sure of the best route? Visit sacrt.com, select online trip planner and enter where you are going to and from. The “Online Trip Planner” will offer different routes that you can take based on the trip time, walking distance or number of transfers. For more information or assistance in using the online trip planner, call 321-BUSS (2877).
17 How to Ride Regional Transit
How to Ride the Bus 1
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