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Volunteer Handbook FINAL

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Volunteer Handbook FINAL Contents Contents .......................................................................................................... 1 Introduction ..................................................................................................... 2 HTB Vision ....................................................................................................... 4 Production Values ............................................................................................ 5 Team Expectations – Spiritual ........................................................................... 7 Team Expectations - Practical ............................................................................ 8 Venue Call Times ........................................................................................... 10 Staff & Volunteer Structure ............................................................................. 13 Job Positions Summary ................................................................................... 14 Training Process ............................................................................................ 18 Most Common Live Production Terms .............................................................. 21 Production Volunteer Handbook 1 Introduction Welcome to HTB Production! We’re so excited to have you reading this handbook to learn more about our team and what being a part of it is like. We believe that production lies at the beating heart of the church, and we exist to help everyone see what God is ‘doing in the room’. We create environments that are engaging, excellent and distraction free - enabling all that is said and shown to be heard and seen. Our vision is to play our part in the evangelisation of the nation, the revitalisation of the church and the transformation of society. The staff and volunteer production team look after all the production needs for HTB Church, Alpha, Leadership Conference and Focus Festival. We operate production across all of our locations and mid-week events. Through everything we do we aim to be Christ centred, ministry focused, to develop continuously and to be legacy makers. We operate and welcome volunteers in the following roles across our services and events: Sound Engineering // Lighting Engineering // Vision Engineering // Stage Management //Camera Directing & Operating // Broadcasting We look forward to having you on team! Production Volunteer Handbook 2 Production Volunteer Handbook 3 HTB Vision We are a vibrant Church of England church in the heart of London, passionate about seeing lives changed in the name of Jesus. Our cornerstone values are: AUDACITY Aim high – Ask God to give you a vision so big it’s impossible without him. ’Therefore, go and make disciples of all nations, baptising them in the name of the Father and of the Son and of the Holy Spirit…’ – Matthew 28:19 UNITY Enjoy it together – What unites us is infinitely greater than what divides us. ’Pray… that they may be one…so that the world will believe…’ – John 17:20-21 GENEROSITY Give it away – You can give without loving, but you can’t love without giving. ‘The son of God… loved me and gave himself for me.’ – Galatians 2:20 HUMILITY Bow the knee – Humility is not thinking less of yourself but thinking of yourself less. ‘Same attitude of Jesus… he humbled himself, made himself nothing… taking the very nature of a servant… Let us fix our eyes on Jesus.’ – Philippians 2:5-8 TENACITY Never give up – A river cuts through rock, not because of its power but because of its perseverance. ‘Let us run with perseverance the race marked out for us. Let us fix our eyes on Jesus…who for the joy set before him endured the cross…so you will not grow weary and lose heart’ – Hebrews 12:1-3 Production Volunteer Handbook 4 Production Values Christ Centred – Everything we do encourages relationship with Jesus. Philippians 2:1-4: Therefore, if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, 2 then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. 3 Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, 4 not looking to your own interests but each of you to the interests of the others. Ministry Focused – We allow the spiritual to shape the practical. James 2:24: You see that a person is considered righteous by what they do and not by faith alone. Constant Development – We continually improve in our practical and spiritual gifts. 2 Timothy 1:6-7: For this reason, I remind you to fan into flame the gift of God, which is in you through the laying on of my hands. 7 For the Spirit God gave us does not make us timid, but gives us power, love and self-discipline. Legacy Makers – We leave this team and this church even better than we found it. Proverbs 13:22: A good person leaves an inheritance for their children’s children, but a sinner’s wealth is stored up for the righteous. Production Volunteer Handbook 5 Production Volunteer Handbook 6 Team Expectations – Spiritual We Are Committed to Spiritual Growth – We are leaders, and in order to pour into other people, we choose to discipline ourselves to spend time with Jesus on a consistent basis. We practise “filling our tank” spiritually to have something to pour out to others. We Assume the Best of Each Other – We have a default approach and expectation that our staff team and other team members have our best interest in mind. We Don’t Gossip – Gossip is talking to someone about a problem who can’t fix the problem. If you have a conflict or issue that needs to be resolved, go directly to that person, or discuss your concerns privately with a leader. We keep our team culture positive and safe by respecting the privacy and dignity of other team members. We Love Each Other – Our love for each other is a defining characteristic of our team. We make it a priority to pray for each other, encourage each other, visit with each other, and take care of each other. We don’t leave the task of loving each other to our staff team – our staff alone can’t effectively minister to the number of volunteers we have on our team and so we all play our part in making the culture of our team loving and joyful. We Worship Through Our Craft – Our service is not just about turning up and pushing buttons, knobs and faders; we worship through what we do and let God speak to us as we serve others. We Remember Our Why – At all times we remember the spark that ignited the passion to serve the church and be a part of the production team and we keep that in the forefront of our minds. We Are Enabling Encounter – Whether any of us individually are directing cameras, mixing sound, or operating song words, we are all enabling an encounter with Jesus – not just for our congregation but for each other. Production Volunteer Handbook 7 Team Expectations - Practical Help us Multiply and Develop People – As a member of our team, you’re invited to help train and develop new people to serve in production. You can help us by consistently asking yourself: “Who in my circles could serve where I am serving?”, “Who am I developing to serve in my position?”, “What other positions on the team could I learn?”, “What ideas do I have that could help our team get better?” We aim to continuously develop as individuals and as a team. There may be situations where you feel slightly out of your depth, and that’s okay - this is a normal part of the learning process! The rest of the team is here and ready to support you while also allowing you to exercise the skills and abilities you develop as part of your training. Dress Code – Please either wear our production t-shirt which can be provided for you, or alternatively wear black and dark colours – this is standard across all sites. Planning Centre – Planning Centre is our online service for scheduling, service flow, times and other elements related to the service. Refer to Planning Centre in advance of the service you are serving at to listen to worship songs, see who you’re serving with, and to obtain any important information that may be relevant for that Sunday. Scheduling & Block Outs – Team schedules are prepared in advance, so February rotas, for example, are made live in early January. Please use the block out feature within planning centre to inform us of slots that you will be unable to fill or conflicts in place. If you are unable to serve, please inform us four weeks in advance to allow us time to fill the slot. You will receive a reminder the week you are scheduled to serve, along with a call sheet providing you with call times and venue manager information. Team Nights – Team nights run approximately nine times a year, with a mix of social events and training nights. We place a high value on team nights, and it is just as important to attend these as your Sunday shifts. We use these nights to set vision for our team; inspiring you to bring excellence to the area you serve in, to create a culture where we grow in community both spiritually and professionally, to invest in you, and to honour to ways in which you serve on team – and we also want to have fun! Production Volunteer Handbook 8 Serving – You will be expected to be available to serve a minimum of twice every six weeks. Please arrive on time for your call time and check in with your venue manager upon arrival. They’ll also be your point of contact for building access. If you are unable to make your slot due to exceptional circumstance, please communicate with your venue manager in the first instance. We aim to have you skilled in at least two areas of production, one primary and one secondary, generally within the same area of production (e.g. manned and remote cameras, or vision mixing and song words). You may be expected to switch roles at short notice. Learning some roles may require you to develop skills in other roles first.
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