Business Service Dresden - Single Point of Contact to Business Companies Beyond the Service Directive
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Business Service Dresden - single point of contact to business companies beyond the service directive EUROCITIES Knowledge Society Forum 19 – 21 June 2011 Dresden (Germany) City of Dresden Office of Economic Development Dresden – a very dynamic and successful business place . area: 328 km² . population: 517,168 . unemployement rate: 11.2 % . first major German city without debts . 517,000 inhabitants and 1 mio in the Dresden region – and the city is still growing City of Dresden Office of Economic Development Dresden – in the heart of Europe Reykjavik . international airport 1,86 mio passengers in 2010 3 h 5,234 flights in 2010 Helsinki Oslo Stockholm Tallinn 2 h Moscow Dublin Riga . at the junction of four Copenhagen Vilnius Hamburg1 h trans-European motorways Amsterdam Warsaw Minsk London Berlin 24 h 10 h 5Frankfurt h Dresden Brussels Kiev Luxembourg Prague Paris Munich Bratislava Bern12 hVienna . access to European Budapest railway net Zagreb Bucharest Lisbon 24 h Madrid Sofia Rome 48 h Athens City of Dresden Office of Economic Development Dresden – History of economic success 1st phase: until World War II 17th century: . August the Strong (1670 -1733), Elector of Saxony and King of Poland: erected magnificent buildings, promoted crafts, trade and urban development, founded art collections . 300 years ago: invention of the European hard porcelain in Dresden City of Dresden Office of Economic Development Dresden – History of economic success 1st phase: until World War II 19 - 20th century: . Foundation of the Technischen Bildungsanstalt (today’s Technische Universität – Technical University) . Numerous further inventions in Dresden: tee bag, coffee filter, filter-tipped cigarette, reflex camera, satellite radio, neurocomputer . Industrialization and economic boom, e.g. in mechanical engineering, vehicle and aircraft construction, manufacture of cameras, chocolate industry . Until 1945, Dresden became the fourth strongest industrial center among the major German cities City of Dresden Office of Economic Development Dresden – History of economic success 2nd phase: from 1945 to the political turnaround in 1990 . Very heavy destruction of Dresden in 1945, . Dismantling of important factories as war reparations, important corporate headquarters relocated to the west of Germany, many specialized workers left Eastern Germany . GDR: “drying-out” of the private industry, formation of combines . Dresden is an important economic center with a diverse mix of industries in COMECON (aviation industry with own development section, heavy mechanical and plant engineering, pharmaceutics) . Dresden becomes the microelectronics center of the GDR involving investments and research (the first personal computer in the GDR is developed and built in the combine Robotron in Dresden) City of Dresden Office of Economic Development Dresden – History of economic success 3rd phase: structural change after 1990 . Loss of 75 000 industrial jobs . Breakdown of national and international supplier and customer relationships . Breakdown of enterprise structures . Outdated corporate capital stock . End of industrial research . New financial and legal system . Regulation on property in the Unification Treaty “restitution over compensation” . Again massive exodus of specialist and executive staff to Western Germany City of Dresden Office of Economic Development Well known scientific facilities and colleges create a productive research climate . 3 institutes of the Max-Planck-Gesellschaft . 4 institutes of the Leibniz-Gemeinschaft . 12 institutes of the Fraunhofer-Gesellschaft . 1 institute of the Helmholtz-Gemeinschaft . Technical University Dresden . Dresden University of Applied Sciences (FH) . Technical University Mining Academy Freiberg City of Dresden Office of Economic Development Development of trade and industry 50000 46 998 47 586 45 259 45000 41 012 40000 38 235 35000 29450 30000 28 137 28 420 26 823 25000 22 610 20000 19 349 15000 12786 14275 11 997 11 862 9922 11 859 11 995 11 992 10000 4947 6 018 5 823 6 144 6 464 4507 5 694 5000 4876 217 2746 746 871 846 754 722 710 0 1990 1995 2000 2004 2008 2009 Jun 10 insgesamt Industrie Handwerk Handel sonstige in all industry craft trade other City of Dresden Office of Economic Development Figures of trade and industry . condition of industry: 47,830 Companies • trade: 11,943 (25 %) • crafts: 6,587 (14 %) • industry: 703 (1.5 %) • other: 28.597 (60 %) (sole trader, service providers etc.) 7073 8000 4621 6000 . business registration 2009: 7,073 5334 3307 4000 1528 2000 868 1392 . business de-registeration 2009: 5,334 56 547 0 88 sonstiges Anmeldungen Gewerbe Handwerk Abmeldungen gesamt gesamt Industrie Handwerk Handel sonstiges Gewerbe City of Dresden Office of Economic Development We pool our strengths for the companies! Dresden Business Service City of Dresden Office of Economic Development Please come in ! City of Dresden Office of Economic Development Milestones of reorganisation . 2005: Dresden’s official regulations on approval management for industrial investments becomes law . 2008: Dresden is the pilot region in Saxony for the purposes of implementing EU services directive . Beginning 2009: Comparison of cities concerning the implementation of EU services directive and landmark decision to construct a “service centre for entrepreneurs” . End 2009: Decision of the Mayor to develope a concept for the Dresden Business Service and order to execute the standard requirements of EU services directive . Beginning 2011: opening of Dresden Business Service City of Dresden Office of Economic Development The powerful team of Dresden Business Service ... Economic Business Service Economic Development Office City of Dresden Office of Economic Development ... located at World Trade Center Dresden exactly here Economic Business Service Economic Development Office City of Dresden Office of Economic Development Service-orientation as a matter of course . our principle: orientation towards the business wishes = customer orientation . our aspiration: flexibility of administration unbureaucratic service Single point of contact holistic view . our opening hours Monday to Friday: 9 a.m. – 6 p.m. Saturday: by arrangement City of Dresden Office of Economic Development Offers . Supporting corporate clients: Advice and support in the application and approval procedure, e.g. for business registration, building approval or permissions . Business start-up advice . Financing and subsidy advice . Industrial area and real estate service . Support in crisis management . Investment service . Joint consultancy days with IHK and HWK . Contact point for contact partner of the Free State of Saxony in accordance with EU service directives City of Dresden Office of Economic Development Joint consultancy days with IHK and HWK . Important institutions for the concerns of companies at one place: • Business service • Chamber of Industry and Commerce in Dresden • Chamber of Crafts in Dresden . Arrange contacts with other partners of the business service such as state authorities, financial institutes, sector networks City of Dresden Office of Economic Development Information and communication technology Software Description Cardo Geographical information system KIS Buildings, owners KWIS.Net Communal economic information system Creditreform Company register– Information system Picture Process register of Dresden SAFIR Consultancy programme subsidies WWW Research MS Office Word processing, tables, presentations Lotus Notes Appointments and email eBüro Electronic inbox and outbox, Fallmanagement Electronic application processing City of Dresden Office of Economic Development Partners of Business Service Local Authority Real Estate Office Environment Town Planning Office Office Efficiency through close network with offices of Chamber of Building Industry and the city administration of Control Office Economic Commerce Service (IHK) Dresden and external Economic Development partners Office Chamber of Industry Crafts networks (HWK) Financial Federal Institute Authorities City of Dresden Office of Economic Development Pooling competencies . example: company “tools ltd.” intends to extend their production hall on site . problems: - extension area outside zoning map - tree felling needed - shifting power cable needed - 25 additional qualified employees seeked . solution: - regular jour fixes with all involveld authorities in charge of Business Service compiling of a coordinated solution process moderating of solution process one personal point of contact to company City of Dresden Office of Economic Development Balance sheet of key figures Monthly number: . Company visits . Business start-up advice . Financing and subsidy advice . Location offers . Investment (workplaces + Investment) . Expansion (Preservation/new workplaces + Invest) . Investment projects . Expansion projects . New company contacts . Other matters City of Dresden Office of Economic Development Examples of “other matters” . current position regarding flood protection measures for a industrial park Is my property located at flooded area ? What restrictions I have to consider therefore ? . search for qualified employees Where can I find up to 10 IT-manager ? Are employment subsidies available . designation of an area in the structural plan Is it feasible to modify the kind of use ? Can I use parklands as carports ? City of Dresden Office of Economic Development Examples of “other matters” . enquiry regarding retail sector development How did the branch of retail grew