Japan Airlines, Haneda Airport First Terminal Building Vol

Transportation Japan Airlines, Haneda Airport First Terminal Building Vol. Oota Ward, Tokyo, Japan •Date delivered: March 2007 Information shown on 146 plasma displays in the airport guides passengers smoothly from check-in to boarding Installation Details high visibility and effective information communication, and New passenger guidance Construction of an easy-to- showed strong interest in the system using a large number see system with easy-to- Panasonic system solutions of plasma displays understand information, capability that made this system At Haneda Airport, the departing based on lessons learned possible. This led to our designing flights of Japan Airlines (JAL) from past experience and proposing of the JAL system. In the beginning, JAL opted for alone carry some 40,000 There was a day in December 2004 LCDs because of their concern passengers each day. To guide when airplanes could not take off or about image retention, but they this many people smoothly, the land at Haneda Airport due to decided to use plasma displays timely supply of easy-to-understand strong winds. When this happened, based on a solution that we information is essential. information such as flight proposed, which included the JAL examined potential passenger operations could not be efficiently following points: guidance systems for about two provided to the passengers. Based years, then installed the new "JAL on this difficult experience, JAL DegiPo" system in March 2007 The plasma displays' crisp, began to examine the ground-up high-contrast images and wide when Haneda Airport's First reconstruction of its passenger viewing angle ensure excellent Terminal Building was renovated. guidance system. information visibility for a large number of people. For their guidance system, JAL In their examination, they highly installed 146 50-inch plasma displays Image retention can be evaluated the information display dramatically reduced by for passenger information use. system for the Shinkansen (bullet designing content to match the train) used by the Central Japan characteristics of the display device. Railway Company, mainly for its The displays installed above automatic check-in devices show the boarding gates to help passengers find their way. They JAL is the only airline that offers First Class on domestic flights. The two displays at this check-in counter also provide information about baggage check-in counters. show content designed to enhance the brand image. Transportation Japan Airlines, Vol.14 Haneda Airport First Terminal Building Tokyo, Japan Date delivered: March 2007 System Outline After Installation JAL highly evaluates Panasonic's Reliable information comprehensive capabilities for Universal Design and be communication is ensured by providing beautiful images and understandable at a glance." This installing displays at key locations enjoyable content. content (see example at the lower that all passengers pass by. left) is beautifully displayed on our The bright, crisp images shown on plasma displays enhance the lively JAL's control center manages the plasma displays, thanks to their atmosphere of Haneda Airport's information of all flight operations, high brightness and sharp contrast. departure lobby. Many people say such as cancellations, delays, and that the lobby seems to have been aircraft changes, and transfers the completely renovated. Content that necessary passenger information to uses a wide range of animation and the desk controller. The desk illustrations to provide easy-to- controller centrally manages this understand passenger guidance has flight information and other been well received by airport staff as passenger information, while also well. The number of inquiries from transmitting data to displays and passengers has greatly decreased controlling the content. since the system was installed, The plasma displays installed by which is proof positive that the JAL JAL are equipped with NM At the security checking area where departing passengers DegiPo is effectively communicating controllers, and are set up at key must pass, plasma displays ensure the reliable information. contact points for passengers, such communication of important information, such as prohibited items in carry-on baggage and notices regarding JAL is installing the same system at as the counters in the departure on-time departures. Itami Airport (installation completed lobby, the security checking area, in December 2007), Fukuoka Airport counters for standby passengers, (scheduled for February 2008), and and boarding gates. These displays other domestic airports. show the appropriate content according to installation locations. The passenger guidance content JAL DegiPo was installed in effectively uses illustrations and Itami Airport in December 2007. animations to meet JAL's request that "information should incorporate Example of easy-to-see content that can Multiple displays are installed at the counter for the added be understood at a glance. convenience of standby passengers. Information about where to go after checking in, Departure lobby on the first floor including the distance and the required walking time, helps ensure that passengers will not miss boarding times. Convenient services are introduced at key points such as baggage check-in counters. Boarding gate At boarding gates, the displays show important information Information about prohibited items in carry-on and final guidance before boarding, together with baggage, cautions for takeoff and landing, and information about the weather at the destination. This notices regarding on-time departures are effectively communicated with animated characters. thoroughly communicates prohibited actions during takeoff Counter for standby passengers and provides other guidance. Visual Products and Display Devices Business Group AVC Networks Company, Panasonic Corporation.

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