Accessible Gloucester
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Gloucester Tourist Information Centre Accessible Gloucester Accessible Gloucester Information for attractions, accommodation and facilities 1 | P a g e Last updated April 2013 Table of Contents Attractions Gloucester Antiques Centre ................................................................................ 4 Gloucester Cathedral ....................................................................................... 5 Gloucester Ski and Snowboard Centre ................................................................... 6 Robinswood Hill Country Park ............................................................................ 7 Gloucester Folk Museum .................................................................................... 8 The House of the Tailor of Gloucester ................................................................... 9 Barn Owl Centre of Gloucestershire .................................................................... 10 The Soldiers of Gloucestershire Museum ................................................................ 11 St James City Farm ......................................................................................... 12 Waterways Museum Gloucester .......................................................................... 13 Gloucester Guildhall ....................................................................................... 14 City Museum and Art Gallery ............................................................................. 15 City East Gate & Viewing Chamber ...................................................................... 16 WWT Slimbridge ............................................................................................ 17 Blackfriars ................................................................................................... 18 Self Guided Walks .......................................................................................... 19 2 | P a g e Last updated April 2013 Accommodation Mecure Bowden Hall ....................................................................................... 20 Holiday Inn Gloucester-Cheltenham .................................................................... 21 Cheltenham Chase Hotel .................................................................................. 22 Lulworth Guest House ..................................................................................... 23 Brookthorpe Lodge ......................................................................................... 24 Edward Hotel ................................................................................................ 25 Mulberry Housel ............................................................................................ 26 Hatton Court Hotel ......................................................................................... 27 Nicki’s Taverna ............................................................................................. 28 Wharf House ................................................................................................ 29 Hallmark Hotel ............................................................................................. 30 Hatherley Manor Hotel .................................................................................... 31 City Lodge ................................................................................................... 32 Centre Lodge ................................................................................................ 33 Facilities Toilets ........................................................................................................ 34 Blue Badge & Accessible Parking ......................................................................... 35 Shopmobility ................................................................................................ 36 Taxis .......................................................................................................... 37 Whilst every effort has been made to ensure the accuracy of the information contained in this document, the content is naturally subject to change and Gloucester Tourist Information Centre cannot guarantee its accuracy. Please contact the establishment prior to your visit for up to date information. 3 | P a g e Last updated April 2013 GLOUCESTER ANTIQUES CENTRE 99a High Orchard Street, Gloucester Quays, Gloucester, GL1 5SH Tel: 01452 529716 Email: [email protected] Web: www.gacl.co.uk Contact: Stephen Zacaroli (General Manager) Access Statement No access statement available as yet. The building is fully accessible. Parking No specific car parking area for centre. The Gloucester Waterways Museum has accessible car parking spaces, as does the multi-storey. Antique Centre accessible from multi-storey car park. Website and further Limited access information available from the website under the ‘contact us’ information section. Toilets Accessible toilets available on the second floor via lifts, which are reported to be DDA compliant. Hearing Impaired There are no induction loops and no staff trained in sign language however Service Customers Dogs are welcome. Staff will always ensure that all visitors are evacuated in the event of an emergency. Mobility impaired All floors are accessible via a lift. The lift is big enough for approximately 2 or 3 customers wheelchair users and the controls can be easily accessed. All exhibitions are easily accessible for a wheelchair user, but the smaller display areas may be somewhat over-crowded, which may not be as easily accessible. The café is on the second floor and is easily accessible for a wheelchair user. Visually impaired There is Braille on the lift controls, however there is no large print or Braille customers documents available, either regarding the Centre or the emergency procedure. A very loud alarm is used in emergencies and staff always ensure that all visitors are evacuated. Emergency situations Staff always ensure that all visitors are evacuated in the event of an emergency. A very loud alarm is used in such circumstances; however there is no audio, large print or Braille versions of the emergency procedure. There are also fire marshals. Refuge points are located on the landing of each stair well. At these points there is an intercom, which goes through to security offices at the Quays, who then are able to bring specific equipment if necessary. Additional information N/A 4 | P a g e Last updated April 2013 GLOUCESTER CATHEDRAL 12 College Green, Gloucester, GL1 2LX Tel: 01452 528095 Email: [email protected] Web: www.gloucestercathedral.org.uk Contact: Bairbre Lloyd (Marketing Manager) Access Statement Only available information is that listed on the website: www.gloucestercathedral.org.uk/index.php?page=facilities Parking Disabled parking is available in Cathedral Close but this must be arranged in advance. Please telephone the Cathedral Office to arrange this. Website and A free welcome leaflet is available at the main entrance listing facilities available for further visitors with disabilities including a site plan and an advised route for wheelchairs information users. Toilets Accessible toilets at cloister level and coffee shop level. Collect keys from the restaurant or the shop. Hearing Impaired Loop system in the Nave and the Quire. If you attend a service or concert then you Customers need to turn your hearing aid to ‘T’. Mobility impaired Wheelchair lifts to East End and Quire. To use lifts you need to obtain a key and customers instructions from the shop or from the Verger. Wheelchairs can be provided if needed from the Cathedral. Visually impaired There is a "touch and hear" centre to introduce the building to visually impaired customers visitors. They can also provide audio guides, large print and Braille guides. Emergency Staff are fully trained in Health and Safety procedures to evacuate all visitors in the situations event of an emergency. Additional There is access to the Restaurant from inside the Cathedral (via steps) and outside the information building. It has its own accessible toilet. Regrettably there no disabled access to the tower. Gift Shop and Coffee Shop is fully accessible. 5 | P a g e Last updated April 2013 GLOUCESTER SKI & SNOWBOARD CENTRE Matson Lane, Gloucester, GL4 6EA Tel: 01452 874842 Email: [email protected] Web: www.gloucesterski.com Contact: Ian Lawrence Access Statement No access statement. Parking There are two accessible parking spaces available which is located 20 yards from the main entrance. You can drive up to the side of the building where there is a ramp for wheelchair users. Website and further There is an adaptive skiing programme available from the website information Disabled Ski section), however customers need to phone Marian Thompson on 01452 505049 or email [email protected]. for further information regarding specific adaptive ski programmes. Toilets One accessible toilet with a handrail located within the boot room (near main reception). Hearing Impaired No facilities for those with hearing impairments. No flashing alarms or Customers induction loops. Mobility impaired No lift available but once you are in the building it is all on one level. customers There is wheelchair access via the side of the lodge but visitors are advised to phone ahead of the visit so that staff can help. Visually impaired No facilities for visually impaired. No Braille. customers Additional information Accept Service Dogs. Adaptive Ski