User Guide

Sprint Terms and Acronyms All terms and conditions detailed in these Guidelines are subject to change pending future action by the FCC or individual state regulatory commissions. 2 Contents

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Sprint Terms and Acronyms

The following includes a glossary of common terms and acronyms relevant to Competitive (CLEC) services.

A - ANI: Automatic Number Identification. ACNA: Access Customer Name and An enhanced 911 feature that provides and Abbreviation. The Telcordia assigned three- displays the phone number of the line that character abbreviation assigned to each originates a call to 911. Interexchange Carrier (IXC) and listed in the ARBS: Automated Repair Bureau System. Local Exchange Routing Guide (LERG). This system records and tracks the flow of AIDR: As Is Data Rate. The AIDR predicts reported voice-grade troubles through the the maximum downstream date rate that could repair process.The system contains a database be supported by a loop reference to a serving with the customer name and address, facilities terminal location. and service and equipment records received from Service Order Entry (SOE), Customer ALEC: Alternative Local Exchange Carrier. Loop Assignment System (CLAS) and See CLEC. Subscriber Records System (SRS). ALI: Automatic Location Identification. A ARC: Automated Routing and Completion. feature, developed for E911 systems, that ARC routes service orders to specific work provides a visual display of the caller’s phone group for provisioning and automated number, name, address and the emergency completion of service orders not requiring response agencies responsible for the address a field dispatch. associated with the phone number calling 911. ARMS: Access Resource Management ALI/DMS: Automatic Location Identification/ System. This system handles the processing of Data Management System: The emergency Access Service Requests (ASR). Requests can be service (E911) database containing subscriber transmitted to and from the National Access location information used to determine the Service Center (NASC) using batch or on-line routing of the 911 call to the Public Safety process.This automated system is regulated by Answering Point (PSAP) and provide the ALI the Industry Standard Interface requirements. information to the PSAP. ASR: Access Service Request. The industry AMA: Automatic Message Accounting. The standard document utilized for ordering network functionality that measures, collects, access services. formats, and outputs subscriber network-usage data to upstream billing systems.The AMA format is contained in the Automated Message Accounting document published by Telcordia as GR-1100-CORE, which defines the industry standard for message recording.

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ATM: Asynchronous Transfer Mode. This C – is a standard for cell-based transmission CAP: Competitive Access Provider. A CAP of information. provides an alternative means of establishing a connection between a customer and an Augment: This refers to a modification Interexchange Carrier (IXC). (increase/addition or decrease/reduction) to an existing collocation arrangement. Examples CARE: Customer Account Record Exchange. include changes to the space, cage, power, The CARE system allows for a single interface cross-connect cabling, conduit, vault, riser, to manage all customer account information or cabling associated with the collocation exchanges between the Access Provider and arrangement. Access Carrier. CARE supports a data format intended to facilitate the mechanized exchange B – of information.The automated process allows BFR: Bona Fide Request. A request for an Primary Interexchange Carrier (PIC) changes unbundled network element not covered in the to be processed through the Service Order interconnection agreement or not currently Download System (SODS).The information is offered as an unbundled service to be used in transferred from CARE to SODS for processing. providing service. CASS: Customer Access Support System. BLV/BLVI: Busy Line Verification/Busy Line The Sprint carrier access invoicing system Verification Interrupt. An operator assisted call mirrors the requirements of Carrier Access in which the caller requests confirmation of a Billing System (CABS).The CABS requirements busy line or an interruption of a call on another are defined through documentation prepared subscriber’s line. under the direction of the Billing Committee Bridge Tap: An unused length of wire attached of the Ordering and Billing Forum (OBF). between the active ends of a circuit, usually CABS documentation, published by Telcordia, the result of old drops or rerouted legs of a contains the recommended industry circuit that were not removed. A bridge tap guidelines for invoicing access and other can introduce unwanted interference for data connectivity services. transmission. CCS: Common Channel Signaling. This is a Broadband: A transmission facility that has a method of digitally transmitting call setup and (capacity) greater than a voice grade network control data over a digital signaling line 4kHz.This facility, typically , network fully separate from the public may carry numerous voice, video and data switched network telephone network that channels simultaneously. Each channel takes carries the actual call. up a different frequency on the cable. Centrex: A telecommunications service associated with a specific grouping of lines that uses central office switching equipment for call routing to handle direct dialing of calls and to provide numerous private branch exchange-like features.

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CEV: Controlled Environment Vault. A CLASS (Telcordia Technologies Service below ground room other than a central Mark): Custom Local Area Signaling office building which is controlled by Sprint Services. This set of service features utilitizes and which is suitable for collocation of the capability to forward a calling party’s telecommunications equipment under number between end offices as part of the call controlled temperature and humidity. setup. Features include, but are not limited to, Automatic Callback, Automatic Recall, Caller ID, Channel Bank: A device that multiplexes Call Trace and Distinctive Ringing. multiple channels of slow-speed voice or data streams into a higher bit-rate digital channel CLEC: Competitive Local Exchange Carrier. and demultiplexes these aggregate channels A carrier certified to provide local exchange back into individual signal streams. service to end users within a given state. CLEC may also be referred to as ALEC. CIC: Carrier Identification Code. This is a four-digit code used by end-user customers CO: Central Office Switches: Switching to reach IXC services through equal access facilities within the public switched arrangements or to dial around the telecommunications network, including, presubscribed carrier of the calling party. but not limited to:

CIRAS: Circuit Administrative System. • End office switches from which end-user CIRAS supports and tracks the provisioning of Services are directly circuit facilities through administration of connected and offered, equipment, facility and circuit files. It provides •Tandem switches used to connect and switch software assisted circuit design and assignment, trunk circuits between and among central accurate costing and demand information and office switches, and distribution and routing to engineering and provisioning groups. • Remote switches that are away from their host or control office with the central office CKT: Circuit. A Telcordia standard format control equipment located in the hose or identification number assigned to circuit control office. facilities such as unbundled loops or ports. COC: Central Office Code. See NNX. CLAS: Customer Loop Assignment System. CLAS is an on-line, real time mainframe system that automatically assigns central office and outside plant facilities in support of customer service requests.The system interfaces with the Service Order Entry (SOE) system to provide automatic flow-through of processes.

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Collocation Space: An area of space located D – in a Sprint central office building to be used DBAS: Database Administration System. by the CLEC to house telecommunications Provides the database for calling card screening equipment. and serves as a backup for busy verification activities. DBAS provides the loading and Common Transport: Common transport updating of records to LIDB for the billing provides a local interoffice transmission path validation application. between the Sprint tandem switch and the Sprint or CLEC end office switch. Common Dedicated Transport: This service provides a transport is shared between multiple customers local interoffice transmission path between and requires switching to be performed at Sprint and/or CLEC central offices which is the tandem. dedicated to the use of a single customer and does not require switching at a tandem. Conduit: Any passage or opening in, on, under, over or through a Sprint central office building Demarcation: The physical interface point cable or conduit systems. Also referred to as between the wiring that comes in from the inner duct. LEC and the wiring installed to connect to the end-user phone equipment or inside wire. Connect Direct: A batch method providing electronic ASR submission for interconnection Door Card: A message card used by a Sprint services and transport through ARMS. technician when it is necessary for the CLEC end user to contact the CLEC regarding no CRB: Customer Records and Billing System. access associated with order activity or This is the Sprint Local Telephone Division trouble resolution. local exchange billing system. CRB provides an audit trail of all transactions affecting DSLAM: Access customer records. Multiplexer. This is equipment that links end-user xDSL connections to a single CPdN: Called Party Number. Identifies the high-speed packet switch, typically ATM. terminating field in a SS7 message. DSX: Digital System Cross-Connect. A manual bay or panel to which T-1 lines and CPN: Calling Party Number. Automatic DS1 circuit packs is wired. A DSX permits number identification that identifies the cross-connections by patch cords and plugs. originating telephone number field in a SS7 message.

Custom Calling Features: A set of telecommunications services features available to residential and single-line business subscribers including, but not limited to, call waiting, call forwarding and three-way calling.

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DS0: Digital Service Level 0. This is a separate EEL: Extended Enhanced Link. A combination channel within a DS1 system. Each channel of dedicated unbundled network elements such is capable of handling 64 kbps and used to as interoffice transport, , loop and provide a private loop or path. Network Interface Device (NID) provided at Unbundled Network Elements (UNE) rates. DS1: Digital Service Level 1. A carrier system made up of 24 DS0 channels. ELL: Effective Loop Length. Distance from the serving terminal to the central office or serving DS3: Digital Service Level 3. Part of the carrier site. ELL considers gauge changes and Digital Signal Level hierarchy, it is the bridge tap in the loop length calculation. equivalent of 28 T-1 channels, operating at a total signaling rate of 44.736 Mbps. Also EMI: Exchange Message Interface System. called T3. The industry standard for exchanging telecommunications message information Duct: A single enclosed path to house facilities for billable, non-billable, sample settlement to provide telecommunications services. and study records.The Alliance for E – Telecommunications Industry Solutions (ATIS) publishes the EMI. E-911: Enhanced 911. E-911 service provides Automatic Number Identification (ANI) and End User: The customer using the service Automatic Location Information (ALI) and provided by a telecommunications service routing to Public Safety Answering Point provider. (PSAP) designated to receive the emergency ENE: Emergency Number Extract. The Sprint call.The PSAP will receive the name, address, data extract that provides end-user location and phone number and emergency response information to the 911 ALI databases.This agencies assigned to the calling party.This information is queried as 911 calls are received information is used by the PSAP to dispatch by the PSAP. emergency services to the location even if the caller cannot verbally communicate.

EDI: Electronic Data Interchange. The process whereby standardized forms used for electronic commerce documents transfer between computer systems without manual intervention.

Electronic Interface: Access to operations support systems consisting of preordering, ordering, provisioning, maintenance and repair, and billing functions.

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F – ILEC: Incumbent Local Exchange Carrier. A FOC: Firm Order Confirmation. A document local phone company certified to provide local issued in response to a firm order. exchange service prior to deregulation of local exchange service. FOT: Fiber Optic Terminal. This is the interface between digital electrical circuits and fiber IMPCON: Implementation Contact. This optic circuits. is used on most ordering forms to provide contact information during provisioning or FPP: Fiber Optic Patch Panel. A device in installation of ordered services. which temporary connections can be made between incoming and outgoing fiber optic Inner Duct: See Conduit. lines. It is used for modifying or reconfiguring a INP: Interim Number Portability. This is an communications system or connecting devices. interim solution until Local Number Portability is fully deployed. INP allows end users to retain G – their phone number when changing local Grandfathered Service: A service which is service providers. Upon implementation of no longer available for new customers and is LNP,INP services will be discontinued. limited to the current customer at their current locations with certain provisioning limitations, InterLATA: Transmission that occurs between including but not limited to upgrade denials, Local Access Transport Areas (LATA) that are feature adds or changes and responsible billing handled by the IXC. party. IXC: Interexchange Carrier. A carrier that Ground Start: The “tip”side of the trunk which provides connections interstate and between is switched between “ground” and “open”at the LATAs; a provider of interexchange central office to prevent glare. telecommunications services.

H – J – HOD: Host on Demand. Accessed through the Jumper: The wiring used to connect , this system interface allows orders to equipment and/or cabling on a distribution be keyed directly into the Access Resource frame or point of interconnection (POI). Management System (ARMS). L – I - LATA: Local Access Transport Area. This is ICB: Individual Cases Basis. A request for a geographically and legally defined area in customer specific rates and terms for products which telecommunications traffic is handled and services that requires the development by a LEC. of pricing, i.e., special construction, special configurations or special routing.

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LEC: Local Exchange Carrier. Any person, LOA: Letter of Agency (or Authorization). A excluding CMRS providers, who is engaged in form signed by an end user indicating approval the provision of telephone exchange service or for long distance or local service change from exchange access. one provider to another.

LEN: Line Equipment Number. A physical Local Service Unbundling: The ability of a LEC equipment designation locations that identifies (generally an ILEC) to lease all or part of its an end-user’s line termination within the facilities to another LEC (generally a CLEC). central office. Loop: The loop provides a transmission path LERG: Local Exchange Routing Guide. A from the vertical side of a Main Distribution Telcordia administered Network Routing Frame (MDF), or its equivalent, in a Sprint and Vertical and Horizontal Coordinate switch up to the Network Interface Device information database for the United States (NID) at an end-user premises to which the telecommunications industry. CLEC is granted exclusive use.The loop consists of a pair of metallic conductors LIDB: Line Information Database. A Service forming an electrical loop in which current Control Point (SCP) database that provides flows from the CO to the subscriber terminal such functions as calling card validation for and back to the CO. line-based cards issued by Sprint or other contracted entities and validation for collect Loop Start: A supervisory signal to seize a line and third-number billed calls, primarily utilized by applying a closed direct current (DC) loop for fraud prevention. across the line.

Line Sharing: The unbundling of the analog LRN: Local Routing Number. The number that local loop to make the high frequency portion will be associated with the phone number to of the loop available to the CLEC while the route to the correct switch for LNP. physical line and low frequency voice path LSR: Local Service Request. The form used by remains with the LEC. the CLEC to order local services which include LN: Listed Name. The end user name for the transfer of a Sprint customer to the CLEC, directory listing and directory assistance add, change or deletion of services, temporary purposes. suspension of service, and Primary Interex- change Carrier (PIC) changes. LNP: Local Number Portability. The ability of users of telecommunications services to retain, LTD: Local Telephone Division. Refers to the within the same Sprint served rate center, Sprint local operating companies and their existing telecommunications numbers without related corporate departments within Sprint. impairment of quality, reliability, or convenience when switching from one telecommunications carrier to another.

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M – N – MECOD: Multiple Exchange Carrier Ordering NANP: North American Numbering Plan. and Design. This refers to the guidelines for The plan for the allocation of unique 10-digit Access Services – Industry Support Interface, directory numbers consisting of a three-digit a document developed by OBF.The MECOD area code, a three-digit central office code and document, published by Telcordia, establishes a four digit line number.The plan also extends the recommended guidelines for processing to format variations, prefixes and special code orders for access service provided by two or application. more telecommunications carriers. NASC: National Access Service Center. The MEDR: Maximum Engineered Data Rate. service centers designated to handle interLATA The MEDR qualifies the theoretical maximum access services.The NASC receives and downstream data rate supported at a serving processes orders and handles billing inquiries terminal. for interconnection services for the CLEC

MDF: Main Distribution Frame. The NEAC: National Exchange Access Center. framework that is the major cross-connect This service center receives and processes point within a CO used to interconnect loop orders from CLEC customers for local services cable pairs and line equipment terminals on a including resale, loops, ports, preorder loop switching system. qualification, billing inquiries and trouble reporting. Migration: Migration indicates a change from one level of service to another (i.e., Access NENA: National Emergency Number to EEL or Resale to UNE-P) without a Association. An association whose mission physical move. is to foster the technological advancement, availability and implementation of MOU: Minutes of Use. The number of minutes 911 nationwide. a service, line, trunk; etc. was used as a basis for billing. Network Elements: The facilities or equipment used to provide telecommunications service MPS: Message Processing System. A or used in the transmission, routing or other system of processes and tables that produces provisioning of telecommunications service. billable records from an individual end-user’s phone calls. Messages enter MPS from AMA, NID: Network Interface Device. A small enclo- collections, manually entered records, messages, sure mounted at the end-user premises to ter- recycles, errors, exceptions, operator-created minate incoming outside telecommunications tickets and adjusted records from CRB. wiring to isolate and electronically protect the loop.The NID is considered the demarcation point between the carrier and end user.

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NPA: Numbering Plan Area. The three-digit O – indicator assigned which is associated with the OBF: Ordering and Billing Forum. This is a first three-digits of each 10-digit phone number national forum to establish industry standards within the NANP.Each NPA is designated as for EDI, ordering and access billing. OBF either, geographic for NPAs within a defined functions under the auspices of the Carrier geographic region, or non-geographic for Liaison Committee (CLC) of the Alliance for codes assigned associated with specialized Telecommunications Solutions (ATIS). telecommunications services across multiple OCN: Operating Company Number. A geographic NPA areas, such as 500, 800, 888. standard National Exchange Carriers NPAC: Number Portability Administration Associations (NECA) unique identification Center. This third-party vendor manages the assigned to telecommunications providers regional ported number database. to facilitate the exchange of information in mechanized system throughout the industry. NPAP: Number Portability Administration and Provisioning. This system administers OSP: Outside Plant. The part of the LEC the ported phone numbers between the Sprint telephone network that is physically located systems and the NPAC. It also takes activated outside of telephone company buildings used messages from the NPAC to the network to access the end-user premises and establish routing database. the connection between the calling and called parties. NNX: Network Numbering Exchange. The three-digit switch entity indicator in the OSS: Operations Support Systems. fourth, fifth and sixth digits of a 10-digit phone Methods and procedures (mechanized or number within the NANP. Also referred to as non-mechanized) which directly support the central office code (COC) or NXX. daily operation of the telecommunications infrastructures. NVAC: National Vendor Access Center. This service center receives and processes Outside Cable Duct: Any space located orders from vendors on behalf of their outside a Sprint central office building through customers for services.This center also receives which Sprint runs its cable, conduit or other and processes orders from the CLEC for local associated facilities. services including resale, loops, ports, and billing inquiries.

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P – Preorder Loop Qualification: An OSS function PIC: Primary Interexchange Carrier. The that includes supplying loop qualification end-user carrier selection for dialing 1+ long- information to the CLEC as part of the distance service in an equal access end office. preordering process for loops intended for advanced services and all DS1 digital PIU: Percent Interstate Usage. The PIU is data loops. a traffic factor used to separate state usage from interstate usage when actual MOU are PSAP: Public Safety Answering Point. not available. The answering location with jurisdictional responsibility for the premises address of the PLU: Percent Local Usage. A calculation, phone number that dialed 911. which represents the ratio of the local minutes to the sum of local and intraLATA toll minutes R – between exchange carriers sent over local Rate Center: The geographic point and interconnection trunks. Directory assistance, corresponding geographic area that contains Busy Line Verification (BLV), Busy Line associated NPA-NNX codes assigned to Sprint Verification Interrupt (BLVI), 900 and 976 or CLEC for provision of basic exchange transiting calls from other exchange carriers telecommunications services.The rate center and switched access calls are not included in point is the finite geographic point identified the calculation of PLU. by a specific vertical and horizontal (V&H) POI: Point of Interconnection. The physical coordinate, which is used to measure point that establishes the technical interface, distance-sensitive end-user traffic to and from the test point and the operational responsibility the particular NPA-NNX designations associated handoff between a CLEC and Sprint for the with the specific rate center.The rate center local interconnection of their networks. area is the exclusive geographic area identified as the area with which Sprint or CLEC will Port: The origination and/or termination provide basic exchange telecommunications point of a data channel; that portion of the services bearing the particular NPA-NNX central-office facilities leased by a CLEC. designation associated with the specific rate Ported Number: Ported numbers are those that center.The rate center point must be located have been assigned to another local service within the rate center area. provider providing recipient switch access for portable exchanges; commonly referred to as the numbers assigned to the “recipient” switches.The recipient switch is not the default switch in the Service Control Point (SCP). Ported numbers are the subset of portable numbers that have actually been moved from the LERG based switch (donor) to another switch (recipient).

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RCF: Remote Call Forwarding. A service SODS: Service Order Download System. consisting of a nonphysical line, activated in the This system interacts with SOE to process central office only, continuously forwarded to a service requests and SRS to suspend or restore predetermined phone number. services.This system updates digital switches directly from SOE or SRS. Reciprocal Compensation: Charges for end office, tandem switching (when applicable) SOE: Service Order Entry. A mechanized and transport, with end office and tandem system supporting the processing of standard switching charges based on MOU. service order documents through performance reports, on-line error identification and audit Relocation: The change of an end-user address trails. SOE interfaces with CRB, ARBS, CLAS, SRS involving a physical move. and Work Force Management (WFM).This is Resale: products and the front-end system for many of the Sprint services purchased from a LEC at a wholesale data systems and is the original sources for rate for the CLEC resale to their end users. stored data.

Reseller: A CLEC that purchases SPID: Service Provider Identification. A telecommunications services at wholesale unique code that identifies the switch provider from a LEC for resell to its end users. responsible for managing switching facilities that provides services to a telecommunications S - carrier.The service provider is only utilized for SAE or S&E: Service and Equipment. The LNP and represents the provider ID where a codes used to identify products and services phone number has been ported to or from.The available for resale to the CLEC. domain values for the SPID will be the same as the domain values for the OCN. SCP: Service Control Point. This is a transaction processor-based system that Splitter: A device that divides the data and provides network interface to voice signals concurrently moving across the database services. loop, directing the voice traffic through copper tie cables to the switch and the data traffic Selective Routing: This service automatically through another pair of copper tie cables to routes the E-911 calls to the PSAP that has multiplexing equipment for delivery to the jurisdictional responsibility for the service packet-switched network.The splitter may be address of the phone that dialed 911. directly integrated into the DSLAM equipment SIG: Street Index Guide: Addressing data of may be externally mounted. that is common to a specific geographic area that relates to a service address.The file contains exchange, street name, and street type, directional, low and high range house numbers and community used for validating service addresses entered through SOE.

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SRS: Subscriber Record System. This system UNE: Unbundled Network Element. Per the provides mechanize, uniform treatment of Telecommunications Act of 1996, network accounts for treatment activity for suspension elements, which must be made available to of service for nonpayment.The CLEC may place the CLEC at TELRIC (Total Element Long-Run an LSR with the NEAC or NVAC for suspension Incremental Cost) based rates. UNEs are of end-users services for processing through defined as physical and functional elements of SRS, SODS and ARBS. the network, e.g. NID, local loops and subloops, circuit-switching and switch ports, interoffice SSO: Special Service Operations. The work transmission facilities, signaling and call-related group that is responsible for handling the repair databases, OSS, operator services and directory of switched and special access services. assistance, and packet or data switching. STP: Signal Transfer Point. A signaling point UNE-P: Unbundled Network Elements- with the function of transferring signaling Platform: Product combinations of UNE ports messages from one signaling link to another (switching and transport) and UNE loops which and considered exclusively from the viewpoint provide local exchange service. of the transfer; a packet switch that transmits messages between switches and other network W – components. Also transmits messages between WFM: Work Force Management. This system switches in the process of normal call setup prioritizes work activities by specific work and routing. grids and mechanically dispatches workload to outside field technicians. T – Tandem Switch: Class 4 switches used to WillServe: The information about the plant connect and switch trunk circuits between and facilities that serve an end-user premises for among end offices and other tandems. Also assigning new facilities to an end user. referred to as Tandem Office Switch or Tandem. X – U – xDSL: A generic term for a series of high-speed Unbundling: The ability to lease individual transmission protocols, equipment and services components of a service network. Often designed to operate over copper wires. referred to as Unbundled Network Elements (UNE).

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9 – 911 Service: A universal three-digit phone number which gives the public direct access to the PSAP designated to receive such call.

10 – 10 Digit Trigger: A function of the switch that will force a query into the LNP database to inquire if a number is ported.This will be used for individual lines during the time that the order to port the number is being worked.The trigger is designed to minimize the problems of coordination of service order completion between the old service provider and new service provider.

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