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07-08 SE-14 Mexico.Qxd:SE14 Mexico Shore Excursions 2007 - 2008 mexico se-14 Contents The Benefits of Booking With Us 2 Make Your Reservations Online 3 Frequently Asked Questions 4 The Medallion Collection 6 How to Choose Your Tours 7 Shore Excursion Prices 8 How to Book More Than One Tour in Each Port 8 Acapulco, Mexico 9 Astoria, Oregon 14 Cabo San Lucas, Mexico 15 Loreto, Mexico 23 Los Angeles, California 26 Manzanillo, Mexico 28 Mazatlán, Mexico 33 Pichilinque, Mexico 39 Puerto Vallarta, Mexico 44 San Diego, California 57 San Francisco, California 58 Seattle, Washington 60 Topolobampo, Mexico 62 Vancouver, B.C., Canada 66 Victoria, B.C., Canada 68 Zihuatanejo, Mexico 73 General Information 76 Some images supplied by Shutterstock 1 The Benefits of Booking Make Your Reservations With Us Online When you book your shore excursions with Holland America Now you can easily choose your tour times, book your Line, you can count on our Signature of Excellence® to tours and receive confirmation of your shore excursion consistently offer a superior experience ashore: reservations 24 hours a day. Visit us online at quality www.hollandamerica.com Clean and comfortable transportation equipment; we engage professional independent tour operators dedicated to Book online now, up until five days before sailing. Make your customer satisfaction. payment online via our secure website, and receive confirmation safety as well as your approximate tour departure times. You can also download the shore excursions, view tour prices, find answers to Tour operators have contractually agreed to comply with local frequently asked questions and read general information. government requirements and to carry liability insurance in amounts consistent with local standards to address personal Remember, online shore excursion reservations are processed injury and property damage claims. prior to any requests made on board the ship and receive convenience priority handling. English-speaking guides; tour departure times set to coincide with the ship’s schedule as well as with that of other tours so general information that guests desiring to do so can take multiple tours. At the time of making your reservations online, we will peace of mind advise you whether or not your reservations are confirmed or whether you have been waitlisted. Your credit card will If a tour that you have purchased through Holland America be charged immediately for all confirmed reservations. Line returns late to the ship, we will almost never leave without Should space become available for a waitlisted shore excur- you. In the very rare event that the ship must leave, we will sion request, we will e-mail or otherwise contact you at arrange at our expense to get you to the next port of call (with that time and either immediately charge your credit card if you have already given us your credit card information or independently booked tours, you are responsible for rejoining ask you to provide us with that information for immediate the ship at the next port of call). charge processing. Shore excursion reservations are subject variety to cancellation by us at any time prior to the credit card charge being accepted by your bank. If you or Holland Around the globe, our programs include “A Taste of...”, America cancel a tour more than 10 days prior to cruise Off the Beaten Track, Panoramic, Medallion, flightseeing and departure, we will issue a credit on the credit card that you motor coach tours, with such adventures as camel rides, used to pay for the reservation. For any cancellation within kayaking, diving, rock-climbing, glacier hiking and private 10 days of departure, a credit will not be given on your vehicle/vessel touring. credit card. Instead, we will apply an ONBOARD CREDIT ONLY policy under which the refund (less any cancellation value fee) will show up as a credit to the shipboard account of Our award-winning shore excursions offer superior quality the person who was to take the shore excursion. If the and competitive pricing; our guests consistently rate their credit is not fully utilized during the cruise, the balance will be paid to that guest by the ship’s Purser. shore excursion experience as excellent. 2 3 frequently asked questions Frequently Asked particular port of call. In this regard, the decision whether or not Questions to carry or provide other mobility assistance to a guest and their mobility assistance device (wheelchair, walker, etc.) up or down a ship’s gangway, or on or off a tender boat, is at the sole discretion of the Captain, made based on his evaluation of guest and crew safety. We encourage you to bring a collapsible wheel- what should i wear? chair as space limitations may restrict the ability of some tour operators to accommodate motorized mobility aid devices. Comfortable walking shoes are recommended for all shore excursions. When you visit places of worship (cathedrals, do all the ports and tours in this brochure churches, etc.), we recommend dressing conservatively (shorts pertain to my cruise? and sleeveless sundresses should not be worn), but casual Not necessarily, as this brochure may cover more than one clothing is perfectly acceptable. Dress in layers and have a jacket sailing. Please refer to your cruise itinerary to determine which along. Bring an umbrella or raincoat, a hat and sunscreen. ports you will visit, then turn to those port sections to see the what about meals? tours. Not all tours in each port are available on all ships or all cruises. Most tour departures complement the ship’s meal service hours. In-room dining is available on board. are there any other tours offered that are not published in this brochure? how will i know what time each tour departs? Yes, we often add tours to our program after the brochure is The on-board Shore Excursion Planning Form in your stateroom published. For additional tours that may now be available will show departure times. This information will also be printed in the ports you are visiting, please check our website at on your shore excursion tickets, which you will receive on board. www.hollandamerica.com. Approximate tour departure times are posted on our website at www.holland america.com. i am traveling with friends and we would like to be on the same motor coach i have a disability. how do i know which tours will best suit me? will i have a problem The departure location for each shore excursion is printed on your shore excursion tickets. If you wish to travel with friends, (dis)embarking the ship? please arrive at the designated meeting place together. This will Guests with disabilities should inquire in advance whether a enable the staff to allocate space for you on the same vehicle. shore excursion will be able to accommodate their needs. We tour durations have graded the Shore Excursions according to the relative level of activity they entail. The walking icons that appear at the This brochure is designed to help you select the excursions most beginning of each tour description provide a general idea of the suited to your interests. The individual tour descriptions include level of activity to expect. Please refer to the “Choosing Your approximate durations. To allow our Shore Excursion Managers Tours” section in this brochure for specific information on flexibility to coordinate your time in port with meals and the walking icons. Most guests will find it beneficial to attend the activities on the ship, exact departure times are published in Shore Excursion Presentation on board the ship for evaluating the Shore Excursion Planning Form on board. For more the required activity level for each tour. It is important to keep information, please attend the Shore Excursion Presentation or in mind that shore excursion operators are subject to the laws visit the Shore Excursion Office. of their own country including with respect to accommodating tour descriptions the needs of guests with disabilities. In most foreign countries, Tour descriptions may change after printing. Information the laws are not as stringent as those in the United States. Please that becomes available after this brochure is published will be speak with the Shore Excursion Office as to whether you can posted in the Shore Excursions section of our website, which expect to encounter difficulties (dis)embarking the ship in a 4 5 The Medallion How to Choose Collection Your Tours Holland America Line is proud to present Choose the shore excursions that interest you by using the D A L L I E O the Medallion Collection—a series of tours icons as a general guide to the level of activity involved, N M designed to accommodate our most and select the shore excursions best suited to your physical C discerning guests. Each of these carefully N capabilities. These icons will help you interpret this brochure. O L I O chosen tours offers a truly different L E C T easy activity: Very light activity including short experience, providing an in-depth perspective distances to walk; may include some steps. appropriate for seasoned travelers. You will find the Medallion Collection insignia, as shown, next to a select few tours in this moderate activity: Requires intermittent effort brochure. Our Shore Excursion staff on board will gladly answer throughout, including walking medium distances any of your questions regarding this innovative program. Space over uneven surfaces and/or steps. is extremely limited. strenuous activity: Requires active participation, walking long distances over uneven and steep terrain or on steps. In certain instances, paddling or other non- walking activity is required and guests must be able to participate without discomfort or difficulty breathing. adventure: This tour requires a high level of fitness; suitable for those accustomed to strenuous activity.
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