GM One (Corporate Profile)

Corporate Responsibility & Sustainability Report 2001-2002 View the full report online at www.gmresponsibility.com Corporate Responsibility & Sustainability Report 2001-2002 PRODUCT DESIGN & PERFORMANCE Table of contents: Executive statements 3 Management & vision 5 Corporate profile 6 http://www.gm.com/company/gmability/sustainability/reports/02/100_sustain/120_about/121_profile.html Integrated management 8 http://www.gm.com/company/gmability/sustainability/reports/02/100_sustain/130_integrated/131_values.html Vision & strategy 14 _vision.html Key indicators 20 Economic information 22 Financial performance 23 http://www.gm.com/company/gmability/sustainability/reports/02/200_economic/220_performance/221_perf.html Labor 27 http://www.gm.com/company/gmability/sustainabilit Community support 28 http://www.gm.com/company/gmability/sustainability/reports/02/200_economic/240_community/index.html Environment & energy information 31 http://www.gm.com/company/gmability/sustainability/reports/02/300_energy_env/index.html Management 32 http://www.gm.com/company/gmability/sustainability/reports/02/300_energy_env/320_mgmt/321_approach.html Energy use 49 http://www.gm.com/company/gmability/sustainability/reports/02/300_energy_env/330_energy/index.html Water use 51 http://www.gm.com/company/gmability/sustainability/reports/02/300_energy_env/340_water/index.html Resource use 53 Waste & recycling 55 Emissions to air 60 http://www.gm.com/company/gmab Emissions to water 65 ty/sustainability/reports/02/300_ener Land & biodiversity 66 1 View the full report online at www.gmresponsibility.com Corporate Responsibility & Sustainability Report 2001-2002 Social information 68 Workplace 69 Community 86 Product design & performance 95 Impact of motor vehicles 96 http://www.gm.com/company/gmability/sustainability/reports/02/500_product/520_impact/index.html Meeting customer demands 97 http://www.gm.com/company/gmability/sus Product safety 98 http://www.gm.com/company/gmability/sustainability/reports/02/500_product/530_custdemands/index.html Design for environment 106 http://www.gm.com/company/gmability/sustainability/reports/02/500_product/550_dfe/551_design.html Responsible product use 124 http://www.gm.com/company/gmability/sustainability/reports/02/500_product/560_responsible/561_env_prot.html End-of-life vehicles 128 http://www.gm.com/company/gmability/sustainability/reports/02/500_product/570_elvs/571_dism_recycle.html Contact us 131 About this report 132 http://www.gm.com/company/gmability/sunability/reports/02/000_navigation/050_about/index.html GRI Index 133 http://www.gm.com/company/gmability/sustainability/reports/02/000_navigation/020_gri_index/index.html 2 View the full report online at www.gmresponsibility.com Corporate Responsibility & Sustainability Report 2001-2002 PRODUCT DESIGN & PERFORMANCE Executive statements: From our CEO Questions about corporate responsibility and sustainable development have recently commanded headlines around the world. At General Motors, we've spent years focusing on these very issues, both in how we run our business and how our products influence the world around us. In this report, we are pleased to review our progress and performance. GM enjoys a long tradition of accountability, integrity, and transparency that has helped establish our reputation as a leader in corporate responsibility.We place a high value on appropriate financial checks and balances, and on communicating clear, consistent, and truthful information about our performance. For this legacy, we owe a great debt of gratitude to our current chairman, Jack Smith, as well as many of our former leaders and Board members, including the late Rev. Leon H. Sullivan, whose "Global Sullivan Principles" serve as the aspirational framework for our corporate responsibility initiatives. These and other GM leaders helped set high standards of integrity and conduct that I am personally committed to continuing and building upon in the years to come. GM is using its vast technological resources to build more efficient cars and trucks. We continue to improve the performance of our vehicles, as well as our facilities, as we have for decades. And, we've taken a leading role in developing tomorrow's advanced technology vehicles. We believe one of the keys to corporate responsibility is our commitment to creating sustainable transportation through the development and promotion of the "hydrogen economy." GM is at the leading edge of this evolution, as demonstrated most recently by our Hy-wire concept vehicle —- the world's first drivable vehicle combining fuel-cell propulsion with by-wire technology. At GM, our mission is to build great cars and trucks, by delivering automotive innovation that improves people's lives, and to do so the right way, the way that GM stakeholders expect. We understand that upholding this commitment is much more than a one-time exercise — it is a way of doing business. Toward that end, we set annual targets for our economic, environmental, and social progress, and measure our performance against those targets. We then publicly report our results by publishing them in this annual report, using the standardized reporting guidelines set forth by the Global Reporting Initiative. This allows our stakeholders to evaluate our performance in a consistent and open manner. We are committed to upholding our legacy of proactive corporate responsibility, and to finding innovative solutions to our society's economic, social, and environmental challenges. We invite you to review our progress, and to join us as we continue our journey for ever-better results. Rick Wagoner President and Chief Executive Officer 3 View the full report online at www.gmresponsibility.com Corporate Responsibility & Sustainability Report 2001-2002 Vice Presidents' Statement For General Motors, corporate responsibility and sustainability means respecting today's and tomorrow's economic, environmental and social impacts. We are working hard to ensure that our company is a responsible corporate citizen. As an enterprise with global reach, we are committed to developing technology and innovation that will improve peoples' lives. We have technologies and products we want to bring to a global market. These technologies can help nations with economic growth, job creation, and improved local living standards — and that is why we will continue to be actively involved in corporate responsibility and sustainability efforts. It is important to the men and women of GM to see our company realize its full potential by doing things the right way, around the globe. Integrity transcends borders, language, and culture. It is one of GM's core values, and is articulated in our Winning With Integrity, the foundation of our guidelines for employee conduct. In addition, GM's corporate responsibility efforts are guided by the Global Sullivan Principles, which emphasize the common goals of human rights, social justice, and economic opportunity. We have placed a priority on providing clear, consistent, and truthful communication about our performance. We understand that we will be held accountable for our actions. Therefore, this report highlights critical business issues, communicates information to judge our performance, and provides key metrics to measure our progress. Highlights from the report include: • Our AUTOnomy and drivable Hy-wire concepts, the first vehicles designed from the ground up around a fuel cell propulsion system and the first to combine fuel cells with by-wire technology, providing a clear vision of the potential of the coming hydrogen economy. • Safe driving initiatives, including the donation of child safety seats to low-income families and at-risk children • Philanthropic contributions of almost $83 million, including GM GlobalAid and GM Volunteer Plu$ •A reduction of material going to landfills from our North American facilities of 54% since 1997 •A reduction in lost work day cases in our global operations of 85% since 1995 • The incorporation of more than 30,000 tons of recycled materials into new Vauxhall and Opel vehicles since 1991 GM's vision is to be the world leader in transportation products and related services. Clearly, our responsibility lies in building great cars and trucks in a sustainable manner. We invite our stakeholders to regularly monitor our progress online at www.GMability.com. Rod Gillum Vice President Corporate Responsibility and Diversity Elizabeth Lowery Vice President Environment and Energy October 2002 4 View the full report online at www.gmresponsibility.com Corporate Responsibility & Sustainability Report 2001-2002 MANAGEMENT & VISION It is our goal to be responsible contributors to the “ betterment of society through our products and services and through the manner in which we provide them to markets. Balancing the expectations of corporate responsibility is a challenge, but through this balancing process we hope and expect that we will enhance public respect for our company. ” - Tom Gottschalk, Executive Vice President, Law & Public Policy and General Counsel 5 View the full report online at www.gmresponsibility.com Corporate Responsibility and Business Sustainability Report 2001 2002 MANAGEMENT & VISION Corporate profile: General Motors, the world's largest vehicle manufacturer, designs, Vehicle Production Volume builds and markets cars 10,000 and trucks worldwide. In 2001, we earned $1.5 8,000 billion on net sales of 6,000 $177.3 billion, excluding special items. We 4,000 employ approximately 2,000 365,000 people globally. 0 Vehicle production

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