Impact of switching bug trackers: a case study on a medium-sized open source project Théo Zimmermann, Annalí Casanueva Artís To cite this version: Théo Zimmermann, Annalí Casanueva Artís. Impact of switching bug trackers: a case study on a medium-sized open source project. ICSME 2019 - International Conference on Software Maintenance and Evolution, Sep 2019, Cleveland, United States. hal-01951176v3 HAL Id: hal-01951176 https://hal.inria.fr/hal-01951176v3 Submitted on 26 Jul 2019 HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. Impact of switching bug trackers: a case study on a medium-sized open source project Theo´ Zimmermann (
[email protected]) Annal´ı Casanueva Art´ıs Universite´ de Paris, IRIF, CNRS, F-75013 Paris, France Paris School of Economics, F-75014 Paris, France Inria, π:r2 project-team Abstract—For most software projects, the bug tracker is an bugs fixed [6]. More generally, opening issues and discussing essential tool. In open source development, this tool plays an existing ones has been shown to be an important step on the even more central role as it is generally open to all users, who path to becoming an active contributor of an open source are encouraged to test the software and report bugs.