Next Generation Procurement Achieving Growth and Creating Sustainable Value 2 | Procurement Advisory Procurement Advisory | 3 Table of Contents

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Next Generation Procurement Achieving Growth and Creating Sustainable Value 2 | Procurement Advisory Procurement Advisory | 3 Table of Contents Procurement Advisory Next generation procurement Achieving growth and creating sustainable value 2 | Procurement Advisory Procurement Advisory | 3 Table of Contents The Future of Procurement 04 Our View of Procurement in ASEAN 06 Driving Procurement Excellence 08 Bringing Benefits to You 10 Offerings that can Promote Excellence 12 and Innovation 4 | Procurement Advisory The Future of Procurement The role of Procurement functions must be bold, vigilant and The changing role of Procurement collaborative. They must move will see an increasing demand for is fast changing to keep beyond the traditional role of a buyer employees with strong analytical and pace with business and deliver more strategic value. strategic thinking skills, able to more This new strategic role will require effectively manage business and demands. Best-in-class Procurement’s increased collaboration vendor relationships against a backdrop Procurement functions with both business and suppliers. of a limited talent pool. are evolving to become …internally To attract and retain talent, it business partners, Collaboration with internal business is essential to develop a talent units alone is insufficient against management plan. This should shifting their focus to the backdrop of a global drive for be implemented through ongoing strategic and sustainable productivity and continuous savings. investment in Procurement training There is a need for organizations to academies and certification programs. value creation and take on a cross functional sourcing Such initiatives should also articulate preservation - to deliver approach entailing close collaboration clear retention strategies and robust bankable dollars. with key stakeholders across Business, career pathways for both existing and Finance and other areas. new Procurement professionals. EXECUTING THE FUNDAMENTALS …externally The cost of doing business is on There is a pressing need for the rise. With Procurement Procurement to strengthen supplier representing the largest share of a partnerships, reduce supply chain typical organization’s overall costs, risk and embrace innovation and the function should be a priority area operational excellence. for businesses. Introducing and measuring the Considering that Procurement functions right levels of incentives and key in The Association of Southeast performance indicators (KPIs) can help Asian Nations (ASEAN) are often less foster collaboration and deliver greater developed than in other regions, it sustainable long term value. Tony Rawlinson is crucial to get the fundamentals Partner, Head of Business right through implementing effective Enabling Procurement Transformation procure-to-pay processes, executing Having the right technology solution strategic sourcing activities and to support Procurement can provide Management Consulting, ASEAN enabling the right technology solutions. organizations with reliable spend data. KPMG in Singapore Automation can enhance business Implementing the fundamentals processes and provide greater A next generation presents an opportunity for spend and budgetary control, while Procurement Organization organizations to significantly reduce strengthening the links between “ costs, improve sourcing efficiency Procurement and the finance function. is effective and efficient - and positively impact their cost This will enable Procurement to streamlining processes, exploiting income ratio. evolve beyond its transactional role technology and enabling active to a more strategic one, realizing collaboration with stakeholders to NEW WAVE OF PROCUREMENT greater value via sourcing, category Driving collaboration management, and supplier relationship achieve strategic goals and create To be leading-edge, Procurement management. sustainable value.“ Procurement Advisory | 5 Challenges faced by procurement leaders today • Lack of skilled Procurement resources with a strategic view Organization • Limited partnership between Procurement and business • Legacy structures • Disparate technology provision Systems & Technology • Lack of analytics to understand addressable spend, controls and risks • Off-contract ‘maverick’ spend • Stricter regulatory and legal requirements Risks & Controls • Loosely delegated authorities • Incidence of fraud • Lack of standardization of processes and inefficiency Processes & Metrics • Lack of consistent measurement of procurement savings 6 | Procurement Advisory Our View of ASEAN What is the call to have allowed organizations to Engage suppliers identify potential improvements The supplier landscape in ASEAN action for Procurement in value creation and operational poses challenges in delivering quality functions? performance, providing a robust and service consistently across the framework to deliver efficiencies and region. The need for Procurement to Focus on risk management and sustainable savings. become strategic thinkers to harness governance the value of operating in this region is With the increase in business Unlock value critical. Engaging in advanced activities across ASEAN, the ASEAN Procurement functions will supplier relationship and performance adequacy of risk management and need to move beyond the management is paramount in order business continuity becomes more traditional role of cost management to add more value. important. Procurement needs to and prioritization of spending to take on a more proactive role in deliver more strategic value to the an organization’s risk management organization. The development of strategy and work with the business stronger Procurement capability in to develop strategies to mitigate category management, strategic supply chain risks, while having in sourcing, demand management and place a contracting and governance supplier relationship management is model that allows the business to required to cash-in on the bankable stay agile. dollars from superior Procurement management. Optimize and leverage technology Gerard Seng In promoting the use of technology Build competency across the Director, Procurement Advisory for contract management and organization Management Consulting, ASEAN enhancing data analytics capabilities, The complex Procurement KPMG in Singapore Procurement functions can drive environment in ASEAN demands that increased cost savings, improved Procurement professionals possess Given the resistance to cash flow, strategic management a mix of soft and technical skills. The of supplier relationships and greater talent crunch experienced in this “change, ASEAN Procurement risk mitigation. region suggests that organizations organizations still face cultural will need to strengthen training challenges to transform into Establish an optimum operating and coaching programs to build a more value-adding function. model sustainable capabilities. Businesses Procurement must invest in While there is no one-size-fits all should be equipped with skills to changing the existing mindset and model, center-led models correlate understand how to collaborate with most closely with procurement Procurement and involve Procurement empowering the organization to benefits realized. Reviews of earlier in the process in order to manage the entire Procurement Procurement operating models increase overall shareholder value. transformation journey. “ Procurement Advisory | 7 Case study 1: Building regional Procurement capability for one of ASEAN’s largest financial services organizations A financial group needed to The KPMG team designed Benefits to the client includes transform its Procurement and implemented a holistic a potential first year savings function into a commercially-driven transformation program. exceeding US$ 25 million with organization geared to deliver further material annual savings. sustainable savings. This includes: The client also achieved significant • review of current Procurement To achieve this, the client required a spend visibility through the operating model, processes, major Procurement transformation adoption of a single technology maturity and gap analysis project designed to: interface across the region. This • deployment of a spend analysis allowed the client to methodically • define the transformational tool to establish a baseline and reduce overall spend through a change needed to establish a identify savings opportunities regional savings program. leading regional Procurement organization within 3 years • design and implementation of Other outcomes and benefits Target Procurement Regional • provide the technology enablers include: Operating Model, including to achieve the necessary change organization structure and • a fully designed center-led • enhance strategic sourcing technology requirements regional Procurement operating and category management model implemented • competency and capability gap capabilities to achieve assessment and identification • an organization structure and immediate and sustainable of up-skilling and training needs FTE identification aligned to savings best practices • category pilots to develop • implement a new regional category management skills and • procurement policy and process Procurement organization capabilities handbooks to institutionalize • support in negotiation for a commercially-driven • design of a robust strategy to contract that represented the procurement principles and renegotiate key contracts single highest contract across support Procurement processes the bank (> US$ 30 million per • KPI framework and savings annum) handbook • up-skilling and development of category management capability Procurement
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