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Fair Wear Foundation Audit Manual Table of Contents

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Fair Wear Foundation Audit Manual Table of Contents Fair Wear Foundation – revision of audit manual – March 2012 Fair Wear Foundation Audit Manual Table of contents 1. Introduction .................................................................................................................. 4 1.1.The purpose of audits ............................................................................................ 4 1.2.Ownership of audit report and cooperation ........................................................... 5 2. The audit team............................................................................................................. 6 2.1.Sources of information .......................................................................................... 6 2.2.Composition and skills ........................................................................................... 6 2.3.Audit team training ................................................................................................ 7 3. The audit process ........................................................................................................ 9 3.1.Preparation ............................................................................................................ 9 3.2.The audit procedure ............................................................................................ 10 3.3.The factory visit ................................................................................................... 11 3.4.Reporting and follow-up ...................................................................................... 11 3.5.How do you behave? ........................................................................................... 11 4. Guidelines for the audit supervisor ............................................................................ 13 4.1.Leading the Audit Team ...................................................................................... 13 4.2.Preparation of the audit ....................................................................................... 13 4.3.Opening meeting with management.................................................................... 15 4.4.Subcontractors and model factories .................................................................... 16 4.5.The exit meeting .................................................................................................. 17 4.6.Audit report .......................................................................................................... 18 4.7.Payment of the team members ........................................................................... 18 5. Guidelines for interviews with management and staff ............................................... 19 5.1.Introduction .......................................................................................................... 19 5.1.Who is being interviewed .................................................................................... 19 5.2.The interviewer .................................................................................................... 19 5.3.Interview techniques ............................................................................................ 19 5.4.Analysis and synthesis of information ................................................................. 20 1 / 101 Fair Wear Foundation – revision of audit manual – March 2012 6. Guidelines for interviews with workers ...................................................................... 21 6.1.Introduction .......................................................................................................... 21 6.2.Guiding principles ................................................................................................ 21 6.3.The interviewer .................................................................................................... 22 6.4.Interview techniques ............................................................................................ 22 6.5.Interview procedure ............................................................................................. 23 6.6.Location of interviews .......................................................................................... 24 6.7.Selection of workers ............................................................................................ 25 6.8.Analysis and synthesis of information ................................................................. 26 6.9.Sexual harassment and gender abuse/ violence ................................................ 26 6.10. Additional role of worker interviewer towards local stakeholders ................. 27 7. Guidelines for documents inspection ........................................................................ 28 7.1.Introduction .......................................................................................................... 28 7.2.The inspector ....................................................................................................... 28 7.3.The procedure for documents inspection ............................................................ 28 7.4.Selection of files to be inspected ......................................................................... 30 7.5.Falsification .......................................................................................................... 31 7.6.Subcontracting & model factories........................................................................ 31 7.7.Analysis of overtime hours .................................................................................. 31 7.8.Wages ................................................................................................................. 32 7.9.Analysis and synthesis of information ................................................................. 33 8. Guidelines for visual inspection of the shop floor ...................................................... 35 8.1.Introduction .......................................................................................................... 35 8.2.The OHS inspector .............................................................................................. 35 8.3.The procedure ..................................................................................................... 35 8.4.Short worker interviews at the factory floor ......................................................... 36 8.5.Selection of workers to be checked by the documents inspector ....................... 37 8.6.Analysis and synthesis of information ................................................................. 37 9. Guidelines for the corrective action plan ................................................................... 39 9.1.Conclusions, requirements and recommendations ............................................. 39 9.2.The corrective action plan ................................................................................... 39 2 / 101 Fair Wear Foundation – revision of audit manual – March 2012 9.3.Legal requirements and code requirements ........................................................ 41 10. Exit meeting with management ................................................................................. 43 10.1. Introduction .................................................................................................... 43 10.2. Presentation of the findings ........................................................................... 43 11. Guidelines for the audit report ................................................................................... 45 11.1. Reporting template ........................................................................................ 45 11.2. Quality of information .................................................................................... 45 11.3. Timeframe ..................................................................................................... 46 11.4. Positive points ............................................................................................... 46 11.5. Confidentiality ................................................................................................ 46 Appendix A: Checklist for management and staff interviews ............................................ 47 Appendix B: Checklist for worker interviews ..................................................................... 63 Appendix C: Checklist for documents inspection .............................................................. 78 Appendix D: Checklist for visual workplace inspection ..................................................... 91 3 / 101 Fair Wear Foundation – revision of audit manual – March 2012 1. Introduction Fair Wear Foundation‟s mission is to improve labour conditions in the garment industry. Fair Wear Foundation (FWF) is an international verification initiative dedicated to enhancing workers‟ lives all over the world. FWF works closely with a growing number of companies that produce clothing and other sewn products and that take responsibility for their supply chain. FWF keeps track of the improvements made by the companies it works with. By joining forces of business associations, trade unions and NGOs, FWF increases the effectiveness of the efforts made by companies. Companies that sell garments on the European market can become affiliates of Fair Wear Foundation (FWF) by accepting the FWF Code of Labour Practices (see Appendix F) and submit a credible plan for its implementation in their supply chains.
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