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Reseller's Guide Parallels® Panel Copyright Notice Parallels IP Holdings GmbH Global Headquarters Vordergasse 59 500 SW 39th Street, Suite 200 CH-Schaffhausen Renton, WA 98057 Switzerland USA Phone: +41 526320 411 Phone: +1 (425) 282 6400 Fax: +41 52672 2010 Fax: +1 (425) 282 6445 EMEA Sales Headquarters APAC Sales Headquarters Willy-Brandt-Platz 3 3 Anson Road, #36-01 81829 Munich, DE Springleaf Tower, 079909 Phone: +49 (89) 450 80 86 0 Singapore Fax:+49 (89) 450 80 86 0 Phone: +65 6645 32 90 Copyright © 1999-2013 Parallels IP Holdings GmbH. All rights reserved. This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/trademarks. Microsoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered trademarks of Microsoft Corporation. Linux is a registered trademark of Linus Torvalds. Mac is a registered trademark of Apple, Inc. All other marks and names mentioned herein may be trademarks of their respective owners. Contents Becoming Familiar with Parallels Plesk Panel 5 Acquainting Yourself with the Panel Interface ............................................................................... 7 Managing Your Profile ................................................................................................................... 9 Viewing Your Subscription Properties ......................................................................................... 10 Viewing Resources ........................................................................................................... 11 Viewing Permissions ......................................................................................................... 13 Viewing IP Addresses ....................................................................................................... 14 Understanding Service Plans and Subscriptions 16 Properties of Hosting Plans, Add-ons and Subscriptions ........................................................... 18 Visibility of Hosting Features in the Control Panel ............................................................ 20 Resources ......................................................................................................................... 21 Permissions ....................................................................................................................... 24 Hosting Parameters .......................................................................................................... 28 Mail .................................................................................................................................... 37 DNS ................................................................................................................................... 38 Performance ...................................................................................................................... 38 Logs & Statistics ................................................................................................................ 39 Applications ....................................................................................................................... 39 Additional Services ............................................................................................................ 39 Syncing Subscriptions and Plans ................................................................................................ 40 Starting Your Business in Panel 42 Changing Branding and Interface Settings 44 Managing Customer Accounts 47 Managing Subscriptions 48 Backing Up and Restoring Data 50 Configuring the Control Panel for Using FTP Repository ............................................................ 51 Backing Up Your Account with Your Sites .................................................................................. 51 Scheduling Backups .................................................................................................................... 52 Restoring Data From Backup Archives ....................................................................................... 53 Downloading Backup Files from Server ...................................................................................... 54 Uploading Backup Files to Server ............................................................................................... 54 Removing Backup Files from Server ........................................................................................... 54 Website Management 55 Quick Start with Parallels Panel .................................................................................................. 57 Becoming Familiar with Parallels Plesk Panel 4 Set Up Your First Website ................................................................................................. 58 Set Up Mail Accounts ........................................................................................................ 62 View Site Visit Statistics .................................................................................................... 81 Customer Account Administration ............................................................................................... 81 Changing Your Password and Contact Information .......................................................... 85 Viewing Subscription Summary ........................................................................................ 86 Managing Account Balance and Invoices ......................................................................... 93 Ordering More Resources ................................................................................................. 97 Viewing Statistics .............................................................................................................. 99 (Advanced) Managing Auxiliary User Accounts .............................................................. 101 Websites and Domains ............................................................................................................. 108 Domains and DNS .......................................................................................................... 109 Hosting Settings .............................................................................................................. 125 Website Content .............................................................................................................. 143 (Advanced) Restricting Access to Content ..................................................................... 148 Previewing Websites ....................................................................................................... 150 Web Applications ............................................................................................................ 151 (Advanced) Website Security .......................................................................................... 160 (Advanced) Extended Website Management ................................................................. 166 Creating Sites with Presence Builder ........................................................................................ 199 Getting Familiar With Presence Builder .......................................................................... 202 Creating a Website .......................................................................................................... 204 Importing Sites from SiteBuilder 4.5................................................................................ 205 Editing Websites ............................................................................................................. 206 Saving and Loading Copies of a Website ....................................................................... 245 Publishing a Website to the Internet ............................................................................... 247 Publishing a Website Copy to Facebook ........................................................................ 248 Viewing Site Visits Statistics, Comments, and New Orders on the Dashboard .............. 250 Deleting Websites ........................................................................................................... 252 FTP Access to Your Websites ................................................................................................... 252 Changing FTP Access Credentials ................................................................................. 252 Adding FTP Accounts ..................................................................................................... 253 Setting Up Anonymous FTP Access ............................................................................... 255 Mail Accounts ............................................................................................................................ 256 Adding Mail Accounts ...................................................................................................... 257 Configuring Mail Account ................................................................................................ 258 (Advanced) Configuring Global Mail Settings ................................................................. 265 Using Mailing Lists .......................................................................................................... 266 Scheduling Tasks .....................................................................................................................
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