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Parallels Plesk Panel 10.2, You Can Also Create Customer Accounts Without Subscriptions

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Parallels® Panel Copyright Notice Parallels Holdings, Ltd. c/o Parallels International GmbH Vordergasse 59 CH-Schaffhausen Switzerland Phone: +41-526320-411 Fax: +41-52672-2010 Copyright © 1999-2011 Parallels Holdings, Ltd. and its affiliates. All rights reserved. This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/trademarks. Microsoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered trademarks of Microsoft Corporation. Linux is a registered trademark of Linus Torvalds. Mac is a registered trademark of Apple, Inc. All other marks and names mentioned herein may be trademarks of their respective owners. Contents Preface 8 Typographical Conventions ........................................................................................................... 8 Feedback ....................................................................................................................................... 9 Operating Inside Parallels Containers 10 What’s New in Parallels Plesk Panel 12 Panel 10.2 ................................................................................................................................... 12 Becoming Familiar with Parallels Plesk Panel 13 Server Administration Panel ........................................................................................................ 15 Control Panel in Standard Mode ................................................................................................. 17 Control Panel in Power User Mode ............................................................................................. 18 My Account and Webspaces 20 Changing Your Password and Contact Information .................................................................... 21 If Your Panel Works with Customer & Business Manager ................................................ 21 Switching to My Webspaces ....................................................................................................... 22 Serving Your Customers and Employing Resellers 23 Understanding Plans and Subscriptions ..................................................................................... 24 Allocation of Resources and Services .............................................................................. 26 Relations Between Subscriptions and Service/Add-on Plans ........................................... 26 Syncing Subscriptions and Plans. States of Subscriptions ............................................... 28 Properties of Plans and Subscriptions ........................................................................................ 31 Hosting Plans and Subscriptions ...................................................................................... 32 Reseller Plans and Subscriptions ..................................................................................... 46 Serving Customers ...................................................................................................................... 49 Managing Service Plans ................................................................................................... 50 Subscribing to Hosting Services ....................................................................................... 52 Changing Services Provided to Customers ...................................................................... 54 Managing Customers ........................................................................................................ 57 Managing Service Subscriptions ....................................................................................... 60 Employing Resellers .................................................................................................................... 63 Creating Reseller Account/Subscription ........................................................................... 63 Changing Reseller Subscription ........................................................................................ 64 Adding Services to Your Offerings .............................................................................................. 66 Using Integrated Customer and Business Manager 68 Configuring Your Parallels Plesk Panel 72 Preface 4 Obtaining and Installing a License Key ....................................................................................... 73 Upgrading the Trial License Key ....................................................................................... 74 Installing Additional License Keys for Parallels Plesk Panel Add-ons .............................. 75 Upgrading Your License Key ............................................................................................ 76 Rolling Back to Your Previously Used License Key .......................................................... 76 Securing Your Parallels Plesk Panel ........................................................................................... 76 Restricting Administrative Access to Parallels Plesk Panel .............................................. 77 Securing Communication to Server with SSL Encryption ................................................. 78 Rebranding Your Parallels Plesk Panel ...................................................................................... 81 Changing Interface Language ........................................................................................... 81 Setting a Custom Logo ...................................................................................................... 82 Setting Up Interface Languages........................................................................................ 83 Hiding and Unhiding Sets of Buttons ................................................................................ 84 Adding and Removing Custom Buttons ............................................................................ 85 Adjusting Session Preferences ................................................................................................... 87 Logging Actions Performed by Your Customers in the Panel ..................................................... 88 Setting Up Action Logging ................................................................................................. 89 Downloading the Action Log ............................................................................................. 89 Clearing the Action Log ..................................................................................................... 90 Configuring the Server 91 Configuring Server IP Pool .......................................................................................................... 92 About IP Addresses: IPv4 and IPv6 .................................................................................. 92 Requirements for Operating on IPv6 ................................................................................ 93 Allocation to Resellers and Hosting Customers: How This Is Done in Parallels Plesk Panel .......................................................................................................................................... 93 How to Perform Operations on the Server IP Pool ........................................................... 94 Viewing and Selecting Software Components Used on the Server ............................................ 97 Configuring DNS Services ........................................................................................................... 97 Configuring the Panel to Run Behind Router with NAT ............................................................ 102 Configuring the Panel to Run Behind a Firewall ....................................................................... 104 Using the Software Firewall Built into Your Panel (Windows Hosting) ........................... 105 Configuring Port Range for Passive FTP Mode (Windows Hosting) ......................................... 110 Setting Up Mail Services ........................................................................................................... 111 Setting Up Spam Protection ............................................................................................ 115 Setting Up Virus Protection (Linux Hosting) .................................................................... 124 Setting Up Virus Protection (Windows Hosting) .............................................................. 126 Selecting Webmail Software ........................................................................................... 126 Configuring Mailman Mailing List Software (Linux Hosting) ........................................... 127 Preventing Your Customers From Sending Mass E-mail (Linux Hosting) ...................... 128 Configuring SiteBuilder .............................................................................................................. 128 Configuring Customer Acquisition Scenarios ............................................................................ 129 Customizing SiteBuilder Trial Mode Notifications ........................................................... 130 Customizing SiteBuilder Getting Started Demo ........................................................................ 133 Configuring Parallels Plesk Panel for Database Hosting .......................................................... 134 Setting Up Remote Database Hosting ...........................................................................
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