Parallels Plesk Panel 10.2, You Can Also Create Customer Accounts Without Subscriptions
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Contents Preface 8 Typographical Conventions ........................................................................................................... 8 Feedback ....................................................................................................................................... 9 Operating Inside Parallels Containers 10 What’s New in Parallels Plesk Panel 12 Panel 10.2 ................................................................................................................................... 12 Becoming Familiar with Parallels Plesk Panel 13 Server Administration Panel ........................................................................................................ 15 Control Panel in Standard Mode ................................................................................................. 17 Control Panel in Power User Mode ............................................................................................. 18 My Account and Webspaces 20 Changing Your Password and Contact Information .................................................................... 21 If Your Panel Works with Customer & Business Manager ................................................ 21 Switching to My Webspaces ....................................................................................................... 22 Serving Your Customers and Employing Resellers 23 Understanding Plans and Subscriptions ..................................................................................... 24 Allocation of Resources and Services .............................................................................. 26 Relations Between Subscriptions and Service/Add-on Plans ........................................... 26 Syncing Subscriptions and Plans. States of Subscriptions ............................................... 28 Properties of Plans and Subscriptions ........................................................................................ 31 Hosting Plans and Subscriptions ...................................................................................... 32 Reseller Plans and Subscriptions ..................................................................................... 46 Serving Customers ...................................................................................................................... 49 Managing Service Plans ................................................................................................... 50 Subscribing to Hosting Services ....................................................................................... 52 Changing Services Provided to Customers ...................................................................... 54 Managing Customers ........................................................................................................ 57 Managing Service Subscriptions ....................................................................................... 60 Employing Resellers .................................................................................................................... 63 Creating Reseller Account/Subscription ........................................................................... 63 Changing Reseller Subscription ........................................................................................ 64 Adding Services to Your Offerings .............................................................................................. 66 Using Integrated Customer and Business Manager 68 Configuring Your Parallels Plesk Panel 72 Preface 4 Obtaining and Installing a License Key ....................................................................................... 73 Upgrading the Trial License Key ....................................................................................... 74 Installing Additional License Keys for Parallels Plesk Panel Add-ons .............................. 75 Upgrading Your License Key ............................................................................................ 76 Rolling Back to Your Previously Used License Key .......................................................... 76 Securing Your Parallels Plesk Panel ........................................................................................... 76 Restricting Administrative Access to Parallels Plesk Panel .............................................. 77 Securing Communication to Server with SSL Encryption ................................................. 78 Rebranding Your Parallels Plesk Panel ...................................................................................... 81 Changing Interface Language ........................................................................................... 81 Setting a Custom Logo ...................................................................................................... 82 Setting Up Interface Languages........................................................................................ 83 Hiding and Unhiding Sets of Buttons ................................................................................ 84 Adding and Removing Custom Buttons ............................................................................ 85 Adjusting Session Preferences ................................................................................................... 87 Logging Actions Performed by Your Customers in the Panel ..................................................... 88 Setting Up Action Logging ................................................................................................. 89 Downloading the Action Log ............................................................................................. 89 Clearing the Action Log ..................................................................................................... 90 Configuring the Server 91 Configuring Server IP Pool .......................................................................................................... 92 About IP Addresses: IPv4 and IPv6 .................................................................................. 92 Requirements for Operating on IPv6 ................................................................................ 93 Allocation to Resellers and Hosting Customers: How This Is Done in Parallels Plesk Panel .......................................................................................................................................... 93 How to Perform Operations on the Server IP Pool ........................................................... 94 Viewing and Selecting Software Components Used on the Server ............................................ 97 Configuring DNS Services ........................................................................................................... 97 Configuring the Panel to Run Behind Router with NAT ............................................................ 102 Configuring the Panel to Run Behind a Firewall ....................................................................... 104 Using the Software Firewall Built into Your Panel (Windows Hosting) ........................... 105 Configuring Port Range for Passive FTP Mode (Windows Hosting) ......................................... 110 Setting Up Mail Services ........................................................................................................... 111 Setting Up Spam Protection ............................................................................................ 115 Setting Up Virus Protection (Linux Hosting) .................................................................... 124 Setting Up Virus Protection (Windows Hosting) .............................................................. 126 Selecting Webmail Software ........................................................................................... 126 Configuring Mailman Mailing List Software (Linux Hosting) ........................................... 127 Preventing Your Customers From Sending Mass E-mail (Linux Hosting) ...................... 128 Configuring SiteBuilder .............................................................................................................. 128 Configuring Customer Acquisition Scenarios ............................................................................ 129 Customizing SiteBuilder Trial Mode Notifications ........................................................... 130 Customizing SiteBuilder Getting Started Demo ........................................................................ 133 Configuring Parallels Plesk Panel for Database Hosting .......................................................... 134 Setting Up Remote Database Hosting ...........................................................................