Administration of Commissioner Service
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34501_cover.indd 1 2/23/09 1:16:06 PM ADMINISTRATION OF COMMISSIONER SERVICE This manual was updated February 2009. It has combined the following three manuals into one: Commissioner Administration of Unit Service, No. 34128; Commissioner Basic Training Manual, No. 33613; and Continuing Education for Commissioners, No. 33615. 34501 ISBN 978-0-8395-4501-9 ©2009 Boy Scouts of America 2009 Printing Welcome to Commissioner Administration You’ve accepted a position as an administrative commissioner. You’re a district commissioner, council commissioner, assistant district commissioner, or assistant council commissioner. The key is understanding your new role and how it’s going to work and how it relates with those unit commissioners you are now supervising. Unit commissioners are in charge of quality control of the unit. As a district commissioner or a council commissioner, you’re in charge of quality control of your commissioners. You need to be their Scout Leader. You need to be their Cubmaster, their Scoutmaster, their Varsity Coach, or their Crew Advisor. You need to make certain they are trained, they are attending their Unit meetings, and they are doing what needs to be done to succeed. You’re not involved at the unit level, you are in charge of your unit of commissioners. This manual will help guide you through the learning of the managerial skills, the diplomatic skills, the technical skills, and the administrative skills to assure your success in this administrative role. Thank you for accepting this most important role in Scouting. Keep on providing quality commissioner service to our youth through support of the units in your district or council. The Commissioner Concept The commissioner is the liaison between the local council and Scouting units. The commissioner’s mission is to keep units operating at maximum efficiency, maintain regular contact with unit leaders, coach leaders on where to find assis- tance, note weaknesses in programs, and suggest remedies. The commissioner is successful when units effectively deliver the ideals of Scouting to their members. Few organizations have such an abundant reservoir of manuals, guidebooks, pamphlets, and training tools available for their leaders as does the Boy Scouts of America. Years of experience by millions of volunteers and professionals have pro- vided invaluable plans, procedures, and methods for every Scouting job. However, for a new administrative commis- sioner, this amazing supply of helps presents a problem—WHERE DO YOU START? Use this guidebook for details as you give leadership to a plan of successful unit service. Section I. Commissioner Administration of Unit Service Contents Chapter 1—Unit Service—The Plan and the People ................................................................................................1 Chapter 2—The Chartered Organization Concept ..................................................................................................2 Chapter 3—Putting a Council Unit Service Plan Into Action ..................................................................................3 Chapter 4—Administrative Commissioners .............................................................................................................6 Chapter 5—Unit Commissioners .............................................................................................................................9 Chapter 6—Considerations in Assigning Unit Commissioners ................................................................................11 Chapter 7—Roundtable Commissioners ..................................................................................................................12 Chapter 8—A Guide for Commissioners on Good Volunteer-Professional Relationships .........................................13 Chapter 9—Commissioner Recruiting .....................................................................................................................15 Chapter 10—Commissioner Training and Recognition ............................................................................................19 Chapter 11—Commissioner Meetings .....................................................................................................................22 Chapter 12—Coaching Others .................................................................................................................................24 Chapter 13—Commissioner Evaluation ...................................................................................................................25 Chapter 14—Early Warning Signals .........................................................................................................................27 Chapter 15—The Annual Commissioner Service Plan .............................................................................................28 Chapter 16—Commissioner Lifesaving ....................................................................................................................30 Chapter 17—How to Remove a Volunteer ...............................................................................................................32 Chapter 18—Resources ............................................................................................................................................34 Chapter 19—Uniform, Badges, and Awards .............................................................................................................36 Appendix A—Orientation Meeting for New Unit Commissioners ...........................................................................37 Appendix B—Orientation for New District Commissioners ....................................................................................38 Appendix C—Training Topics for Commissioner Staff Meetings .............................................................................39 Appendix D—Lone Scout Commissioner ................................................................................................................40 Appendix E—Commissioner Progress Records .........................................................................................................41 Appendix F—Commissioner Staff Roster .................................................................................................................47 Appendix G—District Commissioner Work Plan .....................................................................................................49 Appendix H—Commissioning Ceremony ................................................................................................................50 Appendix I—Sample Job Descriptions for Assistant Council Commissioners ..........................................................51 Chapter 1—Unit Service—The Plan and the People Unit service is one of four important functions of every Unit commissioners are assigned to one or more units, local council, the others being membership, finance, which they coach and mentor to ensure unit success. and program. Roundtable commissioners provide resources such as Youth experience Scouting in units. Generally, the program skills and other help for unit personnel at regu- “healthier” the unit, the more wonderful things will hap- larly scheduled roundtables or program forums. pen for youth in Scouting. To help make this occur, the The unit service program is invaluable, both to char- Boy Scouts of America provides a program called unit tered organizations and the local council, when thor- service in which the commissioner is the key figure. The oughly understood and wisely administered. Only the commissioner helps chartered organizations and the lead- finest type of community leader should be considered for ers of their units achieve the objectives of Scouting. The a commissioner’s job. That person should be a “people primary objective is to make good Scouting happen in person” capable of working with the key personnel of the lives of youth members. chartered organizations, unit committee people, and unit Perhaps the best way to approach Scouting’s goals as leaders as well as district and council Scouters. they relate to youth is to recognize how programs of The unit commissioner’s service is based on a philoso- character building, citizenship training, and skills devel- phy of friendship and coaching. Roundtable commis- opment reach them. These programs reach our youth sioners should have a good background in Cub Scout, under the direct influence of the unit leader. In Cub Boy Scout, Varsity Scout, or Venturing skills as well as a Scouting, the unit leader is the Cubmaster, who shares lively teaching ability. the responsibility with den leaders. In Boy Scouting, it is To measure the effectiveness of a commissioner, one the Scoutmaster and assistants. In Varsity Scouting, it is need only look at the record of the units served. Are the the Coach and assistants. In Venturing, it is the Advisor objectives of Scouting being carried out? Is there strong, and associates. Every resource of the district and council competent unit leadership? Do unit committees meet should be made available to these key leaders, and this is regularly? Is there growth in youth membership? Do generally achieved through the commissioner. units take an active part in district and council activities? There are three types of commissioners: Is there a positive relationship between the chartered Administrative commissioners include the council organization and its unit leaders? If the answer to these