Page | 1 EHR Usability Test Report of PediatricXpress, Version 20 Report based on ISO/IEC 25062:2006 Common Industry Format for Usability Test Reports Date of Usability Test: January 30, 2019 – February 8, 2019 Date of Report: February 11, 2019 (updated 10/28/20) Report Prepared by: PhysicianXpress, Inc. Vene Quezada, Product Specialist
[email protected] 877-366-7331 409 2nd Avenue, Suite 201 Collegeville, PA 19426 Page | 2 Table of Contents 1 EXECUTIVE SUMMARY 3 2 INTRODUCTION 10 3 METHOD 10 3.1 PARTICIPANTS 10 3.2 STUDY DESIGN 12 3.3 TASKS 13 3.4 RISK ASSESSMENT 1 4 3.4 PROCEDURE 15 3.5 TEST LOCATION 16 3.6 TEST ENVIRONMENT 16 3.7 TEST FORMS AND TOOLS 17 3.8 PARTICIPANT INSTRUCTIONS 17 3.9 USABILITY METRICS 19 3.10 DATA SCORING 20 4 RESULTS 21 4.1 DATA ANALYSIS AND REPORTING 21 4.2 DISCUSSION OF THE FINDINGS 25 5 APPENDICES 29 5.1 Appendix 1: Participant Demographics 30 5.2 Appendix 2: Informed Consent Form 31 5.3 Appendix 3: Example Moderator’s guide 32 5.4 Appendix 4: System Usability Scale questionnaire 43 5.5 Appendix 5: Acknowledgement Form 44 Page | 3 EXECUTIVE SUMMARY A usability test of PediatricXpress, version 20, ambulatory E.H.R. was conducted on selected features of the PediatricXpress version 20 E.H.R. as part of the Safety- Enhanced Design requirements outlined in 170.315(g)(3) between January 30th , 2019 and February 8, 2019 at 409 2nd Avenue, Collegeville, PA 19426. The purpose of this testing was to test and validate the usability of the current user interface and provide evidence of usability in the EHR Under Test (EHRUT).