Municipal Councillors 2016
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A comprehensive & objective rating of the Elected Representatives’ performance DELHI MUNICIPAL COUNCILLORS 2016 MUNICIPAL COUNCILLORS 2016 1 he´pee SkeÀ Dehe#eheeleer mebmLeeve nw pees 1999 mes GÊejoe³eer Meemeve keÀes me#ece yeveeves Praja is a non-partisan organisation working towards enabling accountable governance since 1999. Praja empowers citizens keÀer efoMee ceW keÀece keÀj jner nw~ he´pee veeieefjkeÀeW keÀes peevekeÀejer Deewj heefjhe´s#³e he´oeve keÀj to participate in governance by providing knowledge and Meemeve‑efJeefOe ceW Yeeie uesves kesÀ efueS MeefÊeÀ he´oeve keÀjleer nw leeefkeÀ Jes cele‑hesìer lekeÀ ner meerefcele perspective so that they can become politically active and ve jns Deewj jepeveereflekeÀ ªhe mes meef¬eÀ³e Deewj meeqcceefuele nes mekeWÀ~ ³en J³eehekeÀ MeesOekeÀe³e& involved beyond the ballot box. It undertakes extensive keÀjleer nw Deewj veeieefjkeÀeW keÀer mecem³eeDeeW keÀes Gpeeiej keÀjleer nw leeefkeÀ Jes GmekesÀ he´efle peeieªkeÀ research and highlights civic issues to build the awareness of, and mobilize action by the government and elected nes mekeWÀ, Deewj mejkeÀejer Deewj ®e³eefvele he´efleefveefOe³eeW kesÀ keÀece keÀes ueeceyebo keÀj mekeWÀ~ representatives. mecem³ee he´pee keÀer he´efleef¬eÀ³ee THE PROBLEM PRAJA's RESPONSE he´pee keÀe ceevevee nw efkeÀ De®íer Meemeve‑efJeefOe keÀer he´pee DeeBkeÀæ[eW hej DeeOeeefjle MeesOekeÀe³e& keÀjleer nw Praja believes that uninformed and Praja conducts data driven keÀceer kesÀ efueS DeveefYe%e Deewj Deueie‑Leueie heæ[s Deewj veeieefjkeÀeW, ceeref[³ee, Deewj mejkeÀejer he´Meemeve disengaged elected representatives research and provides information and administration, rather than on civic issues to citizens, media, efveJee&ef®ele he´efleefveefOe Deewj he´Meemeve ef]peccesoej keÀes peve mecem³eeDeeW mes mecyebefOele peevekeÀejer he´oeve existing systems or policies, are and government administration and nQ, ve efkeÀ ceewpetoe mece³e kesÀ leb$e ³ee veerefle³eeB~ keÀjleer nw Deewj ®egves ieS he´efleefveefOe³eeW kesÀ meeLe responsible for the lack of good works with elected representatives FmekesÀ DeefleefjÊeÀ, veeieefjkeÀeW Deewj mLeeveer³e efceuekeÀj GvekeÀer keÀe³e&‑he´Ceeefue³eeW ceW DekegÀMeuelee governance. Additionally, there is a to identify and address inefficiencies mejkeÀej kesÀ yeer®e he´YeeJeMeeueer Jeeo‑J³eJnej keÀer hen®eeve keÀjves Deewj Gme keÀes otj keÀjves, met®evee paucity of tools to facilitate effective in their work processes, bridge the keÀes megefJeOeepevekeÀ yeveeves kesÀ GhekeÀjCeeW kesÀ Yeer kesÀ Deblej keÀes heeìves, Deewj GvnW megOeej nsleg Ghee³e interaction between citizens and information gaps, and aid them in the local government. taking corrective measures. DeeYeeJe nw~ keÀjves ceW ceoo keÀjves kesÀ efueS keÀece keÀjleer nw~ HOW DID IT EVOLVE? FmekeÀe efJekeÀeme kewÀmes ngDee? 1999 2003 2005 2008 2014 1999 2003 2005 2008 2014 Praja, along with the Teamed up with BMC Published Mumbai Initiated Praja Conducted Brihan Mumbai Municipal and built its citizen's Citizen's Handbook to Dialogue; launched workshops Corporation (BMC), grievance redressal demystify governance CityScan, an online with elected he´pee ves ye=nve cegcyeF& veiej efveiece yeerScemeer kesÀ meeLe efceuekeÀj GmekesÀ cegcyeF& kesÀ Meemeve keÀes he´pee mebJeeo keÀer Meg©Deele keÀer; ®egves ieS he´efleefveefOe³eeW keÀes veerefle³eeW created Mumbai's first mechanism, The in Mumbai; About collation of extensive representatives, (yeerScemeer) kesÀ meeLe efceuekeÀj, veeieefjkeÀeW keÀe efMekeÀ³ele efveoeve jnm³e‑jefnle Deewj mheä keÀjves kesÀ efmeìermkewÀve keÀe DeejcYe, cegcyeF& kesÀ Deewj YetefcekeÀeDeeW keÀe %eeve osves kesÀ Citizen Charter Online Complaint and 2 lakh copies data on civic and educating them on Management System distributed security Issues In policies and roles; cegcyeF& keÀe henuee veeieefjkeÀ leb$e, Dee@veueeFve kebÀhueWì Sb[ efueS cegcyeF& efmeìerpevme nQ[yegkeÀ veeieefjkeÀ SJeb megj#ee kesÀ cegÎeW hej efueS keÀe³e&Meeuee³eW Dee³eesefpele (OCMS), and conducted Mumbai; Published started the Delhi DeefOekeÀej he$e yevee³ee cewvespeceWì efmemìce (DeesmeerSceSme) he´keÀeefMele keÀer; ueieYeie 2 ueeKe J³eehekeÀ DeeBkeÀæ[eW keÀer Dee@veueeFve keÀer; cegcyeF& ceW efJekeÀefmele cee@[ue complaint audits in the Councilor handbook; Chapter to replicate ensuing years and annual report the model developed lew³eej efkeÀ³ee, Deewj Deeieeceer Je<eeX he´efle³eeB efJeleefjle ngF& leguevee Megª keÀer; hee<e&o kesÀ efueS keÀes oesnjeves kesÀ efueS efouueer kesÀ cards on MLAs, and In Mumbai ceW efMekeÀe³eleeW keÀer peeB®e keÀer hegeqmlekeÀe he´keÀeefMele keÀer Deewj DeO³ee³e keÀes he´ejcYe efkeÀ³ee Councilors efJeOee³ekeÀeW SJeb hee<e&oeW keÀe Jeee|<ekeÀ efjheesì& keÀe[& he´keÀeefMele efkeÀ³ee; DELHI REPORT CARD MUNICIPAL COUNCILLORS 2016 1 efJe<e³emet®eer TABLE OF CONTENTS DeO³ee³e he=ÿ mebK³ee Chapter Pg. No. ìerce 4 The Team 5 efjheesì& keÀe[& keÀer DeeJeM³ekeÀlee ke̳eeW heæ[er Deewj FmeceW ke̳ee nw? 6 Why was a Report Card needed and what does it contain? 7 he´ekeÌkeÀLeve 8 Foreword 9 DeeYeej 10 Acknowledgements 11 Jemlegefveÿ lejerkesÀ mes Hee<e&o kesÀ he´oMe&ve keÀe DeeBkeÀueve 12 Assessing the performance of the Councillors objectively 13 Hee<e&oeW keÀer he´esHeÀeFueW Deewj he´oMe&ve 14 Profiles and Performance of Municipal Councillors 14 ÞesCeer Jeeues he=ÿ keÀes kewÀmes heæ{W 16 How to read the Ranking Page 16 Key Analysis 154 cegK³e efJeMues<eCe 154 The Methodology 191 keÀe³e&He´Ceeueer 178 (1) The Matrix – Scale of Ranking 191 (1) cewefì^keÌme ‑ ÞesCeerye× keÀjves keÀe hewceevee 178 (2) Parameters for Past Records as per Affidavit 194 (2) MeheLe he$e kesÀ Devegmeej efheíues efjkeÀe@[& kesÀ efueS ceeHeob[ 181 (3) Parameters for Present Performance in the Corporation and 195 182 (3) efveiece Deewj meefceefle meYee ceW Jele&ceeve He´oMe&ve kesÀ efueS ceeHeob[ Commitee Meetings 185 (4) pevecele mebie´n kesÀ Devegmeej ueesieeW keÀer OeejCee kesÀ efueS ceeHeob[ (4) Parameters for People’s Perception as per Opinion Poll 198 190 (5) $eÝCeelcekeÀ ceeHeob[ (5) Parameters for Negative Marking 204 2 DELHI REPORT CARD MUNICIPAL COUNCILLORS 2016 3 ìerce THE TEAM he´pee ì^mìer yees[& [e@ megcee ef®eìveerme Praja Board of Trustee Dr. Suma Chitnis meeceeefpekeÀ Jew%eeefvekeÀ SJeb hetJe& GhekegÀueheefle, Social Scientist & former Vice Chancellor, SNDT University efveleeF& cesnlee SmeSve[erìer efJeéeefJeÐeeue³e Nitai Mehta Managing Trustee, Praja Foundation; he´yebOekeÀ ì^mìer, he´pee HeÀeGb[sMeve; Vinay Sanghi efJeve³e meebIeer Entrepreneur Entrepreneur J³eJemee³eer J³eJemee³eer, Sumangali Gada megcebieueer ie[e Founder Trustee, Praja Foundation; Market Research Agency mebmLeehekeÀ ì^mìer, he´pee HeÀeGb[sMeve; J³eJemee³eer yeepeej DevegmebOeeve SpeWmeer Entrepreneur Hansa Research nbmee jerme®e& Devegpe YeieJeleer Anuj Bhagwati Ashok Das Managing Director, Hansa Research ì^mìer, he´pee HeÀe@GC[sMeve; J³eJemee³eer DeMeeskeÀ oeme Trustee, Praja Foundation; Entrepreneur DeeFefjme ceoerje he´yebOe efveosMekeÀ, nbmee efjme®e& Iris Madeira Anjan Ghosh Senior Vice President, Hansa Research ì^mìer, he´pee HeÀeGb[sMeve]; efMe#ee meueenkeÀej Debpeve Iees<e Trustee, Praja Foundation, meWìj HeÀe@j efmeefJeue meesmee³eìer meueenkeÀej yees[&, Jeefjÿ GheeO³e#e, nbmee efjme®e& Education Consultant, And the rest of the Hansa team including Board of Advisor’s Centre for Civil Society Tanushree Prasad, Tarun Shroff, Joy peceeue ceskeÀueeF&& Deewj nbmee keÀer yeekeÀer ìerce efpemeceW Meeefceue nQ ‑ levegÞeer Jamal Mecklai Chakraborty, Harish Singh, Vinod Kumar, ì^mìer, he´pee HeÀeGb[sMeve; efJeosMeer cegêe meueenkeÀej he´meeo, le©Ce Þee@HeÀ, pees³e ®e¬eÀJeleea, njerMe eEmen, Trustee, Praja Foundation Shailendra Singh and Pradeep Kumar efJeJeskeÀ Demejeveer efJeveeso kegÀceej, MewueWê eEmen Deewj he´oerhe kegÀceej Foreign Exchange Consultant ì^mìer, he´pee HeÀe@GC[sMeve; J³eJemee³eer Praja Team Vivek Asrani he´pee meueenekeÀej yees[& Òepee keÀer ìerce Trustee, Praja Foundation; Entrepreneur Milind Mhaske, Praja Advisors Board Project Director, Praja Foundation [e@. meer. Deej. ÞeerOej efceeEueo cnmkesÀ Priyanka Sharma, Dr. C. R. Sridhar yeepeej DevegmebOeeve J³eJemee³eer heefj³eespevee efveosMekeÀ, he´pee HeÀeGb[sMeve Sr. Programme Manager, Praja Foundation Market Research Professional efhe´³ebkeÀe Mecee&& Anjali Srivastava, Oe´gJe cegbêe Dhruv Mundra Jeefjÿ keÀe³e&¬eÀce he´yebOekeÀ, he´pee HeÀeGb[sMeve Sr. Project Officer, Praja Foundation J³eJemee³eer Entrepreneur Debpeefue ÞeerJeemleJe petpet yeemeg Juju Basu And rest of the Praja Team including efJe%eeheve J³eJemee³eer Jeefjÿ heefj³eespevee DeefOekeÀejer, he´pee HeÀe@GC[sMeve Advertising Professional Anubhav Jain, Anubhooti, Bhumika Deewj he´pee keÀer yeekeÀer ìerce mecesle ‑ DevegYeJe pewve, DevegYetefle, Makwana, Dakshata Bhosale, Eknath kesÀ. Sce. Sme. (ìerìt) DenuetJeeefue³ee K. M. S. (Titoo) Ahluwalia YetefcekeÀe ceKeJeevee, o#elee Yeesmeues, SkeÀveeLe heJeej, Pawar, Ganesh Jadhav, Mahesh Bhaskar, hetJe& DeO³e#e SJeb cegK³e keÀe³e&keÀejer DeefOekeÀejer, Former Chairman & CEO Nilam Mirashi, Pradeep Agrahari, ieCesMe peeOeJe, censMe YeemkeÀj, efveuece efcejeMeer, he´oerhe Smeer veeruemeve‑DeesDeejpeer‑SceSDeejpeer A.C. Nielsen ORG-MARG Pragati Waive, Pranali Adhatrao, Pravin Deie´nefj, he´ieefle JeeìJes, he´Ceeueer DeOeìjeJe, he´JeerCe Sawant, Pooja Verma, Puneet Kaur, cegmleHeÀe [e@keÌìj Mustafa Doctor meeJeble, Hetpee Jecee&, Hegveerle keÀewj, jengue keÀVeewefpe³ee, Rahul Kannaujiya, Rakesh Gaikwad, JekeÀerue Advocate jekesÀMe iee³ekeÀJeeæ[, jekesÀMe heesìs, jeqMce keÀhetj, ©ef®elee Rakesh Pote, Rashmi Kapoor, Ruchita jepeve