SHOEBOX® Calibration Service Instructions
Your calibration package will include: ✓ Shipping carton with bubble wrap ✓ SHOEBOX® calibration service instructions ✓ Calibrated transducers and cables ✓ Calibrated microphone (if applicable) ✓ Envelope with calibration certificate ✓ Updating SHOEBOX Transducers Guide (and/or Microphone Guide)
Packing your expired items 1. Remove the contents of the box. Set aside the s hipping carton, and b ubble wrap. 2. Remove the new set of calibrated transducers, your n ewly calibrated microphone (if applicable), and the calibration certificate envelope, and set these aside. 3. Take your old transducers and wrap the cable in a small bundle, and place the cable bundle between the ear cushions. 4. Take the clear plastic bag or bubble wrap your new hardware came in, and use them to seal your old transducers (seal your microphone as well, if applicable). 5. Place the bag or bubble wrap containing the expired items into the shipping carton. 6. Fold the bubble wrap over the bag and close the box.
IMPORTANT: If your old transducers may be contaminated with potentially infectious agents, please alert us at [email protected] for special instructions
Shipping 1. Refer to the shipping guides we emailed to you for detailed instructions on how to return ship your items to us via either FedEx or UPS. 2. Once completed, email [email protected] with the package’s tracking number to confirm you have sent the package to us.
To set up your newly calibrated SHOEBOX system: 1. Remove the calibration certificate from the envelope labeled “Calibration Certificate” and file your new calibration certificate for future reference. 2. Follow the “Updating SHOEBOX Transducers Guide” (and the “Updating SHOEBOX Microphone Guide” if applicable) we provided to install your new hardware. Note: Please do not remove the QR code from the transducer cable. Your transducers cannot be identified without it.
Shipping Checklist
If you are using the commercial invoice we have provided for you, use this checklist to ensure that your commercial invoice is filled out correctly.
❏ Exporter Address: Ensure the address you are shipping from is entered here ❏ Ship Date: Enter the full date of the day you plan on shipping the item ❏ Air Waybill Number/Tracking number: Enter the tracking number on the label that is being shipped ❏ Fedex: 12-digit code (numbers only) ❏ UPS: 18-digit code (numbers and letters) ❏ Quantity: Enter the amount of items you are shipping ❏ Total Quantity: Enter the total amount of all the items you’re shipping, and the number of boxes ❏ Weight: List the weight of each item (0.9 lbs / 0.4 kg per transducer, 0.22 lbs / 0.1kg per microphone, 1lb / 0.454 kg per iPad) ❏ Country of manufacture: Ensure each item’s country of manufacture is entered (For reference, each item’s country of manufacture is listed below) ❏ Unit Value/Total Value: Ensure the value of every item is listed at $100 USD ❏ Signature: Confirm that all 3 copies of the commercial invoices have been signed ❏ Date: Make sure you include today’s date next to your signature at the bottom of the page
Note: please use a separate line for each unique item
Item Harmonized Code Country of Origin Address
DD450 9018.19.9560 China Oticon International Trading Co., Ltd. No. 2, Lane 67, Libing Rd., Zhangjiang Hi-Tech Park Pudong New Area, Shanghai 201203 P.R. China
B81 9018.19.9560 Denmark Denmark, Audiometer alle 1, 5500 Middelfart
EARTONE 3A 9018.19.9560 USA 3M Company 3M Center, Remittance Processing Bldg 224-5N-42, I94; McKnight Rd. Saint Paul MN 55144 United States
HDA 280 9018.19.9560 Germany Sennheiser electronic GmbH & Co. KG 30900 Wedemark, Germany www.sennheiser.com
TDH 50 9018.19.9560 Canada SHOEBOX Ltd. 80 Aberdeen Street Suite 301 Ottawa, ON K1S 5R5 www.shoebox.md
MicW i437 8517.70.0000 China FullscaleAV LLC 701 Murfreesboro Pike, Ste 200 Nashville TN 37210 United States
Apple iPad 8471.30.0100 China Apple Canada Inc. 7495 Birchmount Road Markham ON L3R 5G2 Canada
www.shoebox.md 1-877-349-9934 EXT-2 2.0 2020/07 [email protected]