NYALA

JUNE 2-17, 2021

Game Lodges: Dulini River Lodge Cheetah Plains Rattrays Mala Mala Makanyi Private Game Lodg

NOT YOUR AVERAGE LUXURY ADVENTURE

Safari Information Prepared For KEENE LUXURY TRAVEL CLIENTS

South Africa is the quintessential African experience. From breath-taking scenes of nature unlike anywhere else in the world to the luxurious confines of incredible safari lodges with sumptuous cuisine; you will have memories that will last a lifetime.

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Dulini River Lodge Dulini is located in the game rich reserve of Sabi Sands. Known as one of the best game viewing areas in South Africa. Dulini is situated in a prime location on the Sabi Sands River graced by giant leadwood trees.

SAFARI ITINERARY AT-A-GLANCE

Jun 2 Arrive JNB Airport - Overnight InterContinental OR Tambo Upon arrival into Johannesburg, enjoy a VIP Meet & Greet and transfer to your hotel. Spend the rest of the Cheetah Plains day and evening at your leisure. Cheetah Plains exclusive Plains Houses, home of the definitive exclusive-use luxury Jun 3 Fly: Charter Flight from JNB > Dulini River Lodge sustainable safari in South Africa’s most  Transfer: Meet in InterContinental hotel lobby for you celebrated wildlife area, the Sabi Sand Game Reserve. transfer to JNB  Flight: From JNB to Dulini – flight time TBA  Short Transfer to Dulini Jun 3-7 On Safari @ Dulini River Lodge (4 Nights) Jun 7 Fly: 15 min Charter Flight to Cheetah Plains  Transfer: Meeting time for flights to be announced at lodge Rattray’s on Mala Mala  Flight: Charter Flight Departure Times – TBA MalaMala Game Reserve is the largest private Jun 7-10 On Safari @ Cheetah Plains (3 Nights) Big Five game reserve in South Africa. Comprising of 33000 acres. Mala Mala shares June 10 Transfer: Drive through game reserve to Rattray’s on Mala Mala a 12 miles unfenced border with the world  Transfer: Meeting time for transfer to be announced renowned Kruger Nation Park and offers at lodge exceptional game viewing and luxury accommodations. Jun 10-14 On Safari @ Rattray’s on Mala Mala (4 Nights) Jun 14 Fly: 15 min Charter Flight from Mala Mala to Makanyi  Flight: Charter Flight Departure Times – TBA

Jun 14-17 On Safari @ Makanyi Private Game Lodge (4 Nights) Jun 17 Transfer from Makanyi to HDS Airport  Transfer: Transfer Departure time TBA  Flight: SAA Flight from HDS to JNB time – TBA Makanyi Private Game Lodge Makanyi is located in the Timbavati, which has  International Flight to USA - Flight no earlier than 7:00 been dubbed as “The Place Where Something pm. Goodbye Africa! Sacred Came Down to Earth.” The Timbavati

has prime game viewing, home to the “Big Five” as well as the infamous, albeit elusive, White Lions.

For returning safari guests, a lot of this information you will already know from past safaris but it does not hurt to have it here again in order to refresh your memory.

There is a lot of information in this booklet and we do know that it is a lot of reading, but we do suggest you read it all through once so you are more informed about your safari. Certain key information, particularly flights, baggage and clothing details are repeated in different areas of the booklet so that you can find information in more than one place.

By June 2020, some of the flight times may have changed and the final itinerary from Personal Africa to be received approximately three weeks prior to departure will have the up-to-date details. Any additional questions, please contact Ngaire Keene Hutyra at [email protected] Enclosed in the binder, you will find information on the following:  Cancellation Policy and Insurance Information – page 3  Air and Baggage Details – page 4  Open Seating Safari Vehicles – page 5  Packing and Clothing – pages 6-10  Usual Concerns for First-time Safari Goers – pages 11-12  Bush Bathrooms – page 13  Frequently Asked Questions – page 14  Photography Notes – pages 15-16

 Shangann Language – page 17 IMPORTANT  General Information About Visiting South Africa – pages 18-20 If any of your travel  Suggested Reading – page 21 documentation has changed  Value Added Tax (VAT) Refunds – pages 22-23 from the information that we  Emergency Contacts & Placing Calls Within South Africa – pages 24-25 have on file, then please advise  Lodge Information by Ngaire – page 26 us of the changes immediately.

Cancellation Fees:  More than 180-days prior to departure PER PERSON - $500 Personal Africa cancellation fee  179 to 90 days prior to departure – 25% of tour cost  90-61 days prior to departure – 30% of tour cost  60-31 days prior to departure – 50% of tour cost  30 days or less prior to departure – 10%% of tour cost to included handling fee and liquidated damages for Personal Africa.  Additional cancellation fees may apply to air arrangements.

If you cancel and someone takes your place there is NO cancel penalty. I have always been able to replace anyone who had to cancel with another couple. However, we cannot guarantee that. All cancellation fees will be waived if Keene Luxury Travel re-sells the reservation at the time of cancellation prior to the final payment due date and prior to the time that any named non-refundable or non-transferable arrangements have been made by Personal Africa

Insurance: The 25% penalty goes into effect at 179 days prior to departure. If you cancel after 180 days and we are unable to sell your space you will be assessed a 25% penalty. The penalty amount will increase as it gets closer to the departure date as per the cancellation penalty noted above. We suggest purchasing your insurance prior to final payment. NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 4

Air and Baggage Information

These are estimated flight times. Times could fluctuate slightly

CHARTER FLIGHTS 6/3 - Private Charter 1 ½ hour flight from JNB to Dulini 6/7 - Private Charter 15 minute flight from Dulini to Cheetah Plains 6/14- Private Charter 15 minute flight from Mala Mala to Makanyi

SOUTH AFRICAN AIR FLIGHT 6/17 - SAA 45 minute flight from HDS (Hoedspruit) to JNB

Important “NEW” South African Entry & Exit Requirements depending on the flights you book you may need a yellow fever shot.

Yellow Fever and Public Health South Africa’s new yellow fever law extends to travelers flying to South Africa via yellow fever designated countries. If your transit stop in a yellow fever designated country is longer than 12 hours, you MUST HAVE a yellow fever vaccination certificate. This includes unexpected deviations to yellow fever designated countries. See http://www.cdc.gov/yellowfever/maps/ This could be a particular nuisance for travelers from the United States, whose flight itineraries often include refueling stops in Accra, Ghana or Dakar, Senegal; many passengers are often unaware of these refueling stops, because they are not required to change seats, and both legs of the itinerary have the same flight number. The new provision also includes rare instances when a plane makes an unscheduled landing in a yellow fever designated country, so it may be a good idea for travelers to go ahead and obtain a yellow fever vaccination prior to travel, if only to guard against any potential flight difficulties. In addition, all travelers must carry their original yellow fever vaccination cards; immigration inspectors generally do not accept letters, scans, copies, etc. as valid documents. Yellow fever vaccinations are no longer administered at South African ports of entry for the purpose of entering the country. The policy requires travelers to obtain a yellow fever vaccination at least 10 days prior to arrival in South Africa. BAGGAGE DETAILS Your maximum combined luggage allowance is a total of 44lbs per person. This is due to the short flights between lodges.

 You are on SAFARI jeans and safari gear is all you need. Remember you wear your safari clothes to dinner no need to change at the safari camps.  Free Laundry everywhere.  It is okay to wear the same clothes again and again. You will not be the only one doing that!  After you go once you realize this weight limit is easy to maintain – see the Packing and Clothing pages 6-10.

What kind of bag to bring? What works best is a soft-sided bag for the game parks. We suggest the following luggage:  Rules have changed at the JNB airport. All checked bags must have a hard base and no long duffle straps. It can be the rolling type as long as it is hard on one side.  Personal bag: Camera, backpack, cosmetic or small bag.

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Open Seating Safari Vehicles Just like dining with different not know each other there is more people on a Regent cruise, this is distance between the guests and the same thing on safari with the Rangers in each Land Rover. OPEN SEATING SAFARI VEHICLES. In fact, by trading vehicles and This plan usually works better for getting to know all of the Rangers our group than the normal it truly enhances the safari situation of the same people with experience. the same Ranger for the entire stay at a camp. It is better for everyone to experience the different rangers

From Our Point of View since they all offer varying points of view. If there is a Ranger that is The last few safaris we have found fantastic and one that is average we want to trade around with the it is not really fair to those that end TIPPING – Tips are included in your vehicles. It is fun to go out with up with the average Ranger for safari fare and we will tip the different people in the group and the entire length of their stay. That appropriate amount to the camp experience the different Rangers could be YOU with the average who will then share those tips with all and Trackers. Ken and I the Rangers, Trackers, and Staff. So Ranger – so to share would be the particularly like to do this and it you will be free to move around fairest thing to do for all gives us the opportunity to go out Rangers knowing the tipping is NOT an concerned. In most lodges, each with everyone at least once and issue. guest goes out with each Ranger we have really enjoyed that twice during the stay. Focus on experience. The group will have which Ranger you go out with the whole lodge and we always rather than the other people in seem to mingle with all the your vehicle. Rangers, whereas when people do

GAME DRIVES Normally a Ranger will have the same group of people and focus on finding game that his particular group of people has yet to see. As we move vehicles, this cannot be handled as well as it is not the same group on every drive. However, since we have many nights on safari this should not be an issue as we will have enough time to see everything. If a group wishes to focus on lions, elephants, or another animal they could all go together and share with their Ranger what animals you wish to focus on finding. The hard to find animals are cheetah and wild dogs but hopefully we will be lucky.

TIPPING – The Rangers and Trackers are perfectly fine with one big tip shared among them. They said that as long as they knew upfront that was the plan, then they would not have a problem.

Etiquette for Open Seating Land Rovers:

 Be prepared to go on game drives with all of the Rangers at the camp – share your favorite Ranger. Ngaire will give direction on this procedure at each camp.  Be prepared to go on game drives with different members of the group.  If you do not need to be in a certain place in the Land Rover, please take turns from the front row to the back row. If someone does have a medical problem, bad back, etc. then please let them sit up front for all game drives. Be considerate and polite to your fellow safari companions.  If two or three couples really want to be together on all of their game drives, then simply let Ngaire know and she can work this out if you all agree.

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Clothing, Packing, Luggage, & Storage

Laundry is complimentary at all of the game lodges

For the Game Parks Clothing Packing List for the Safari Portion of the Trip

 Two to three pair of pants - Jeans or Columbia type safari pants (safari pants are typically lighter weight than jeans)  Two to three shirts – Long sleeve shirts where you can roll-up the sleeves work well or Columbia style safari shirts (wear one – wash one each day – one to spare)  Three pairs of socks  Underwear, this is light – bring extra and a MESH bag for laundering (see below)  Rain and/or warm windbreaker type jacket  Sweater or pullover for layering during the morning and evenings where there are cooler temperatures  Pair of fleece gloves for the mornings and evenings  Two hats – one warm for the mornings and evenings one safari style hat for the sun.  If you change at night which is completely NOT necessary –most of the group will not be changing, then . One or two pair of washable slacks for the evening . Two to three shirts or tops for the evening . One change of shoes for the evening NO SANDALS - ALWAYS WEAR CLOSED TOE SHOES

PLEASE BE AWARE THAT MOST GAMEPARKS WILL NOT WASH UNDERWEAR UNLESS IT IS IN A SMALL MESH LAUNDRY BAG WHICH IS AVAILABLE FOR PURCHASE AT STORES LIKE TARGET IN THE LAUNDRY SECTION OR DEPARTMENT STORES IN THE LINGERIE SECTION.

It can be very cold in the mornings and late evenings particularly as you are driving in an open vehicle. The temperature range is from about 40 to 80 during the day. When the sun is out, it is warm, and when the sun goes down, it cools off very quickly.

I suggest basic safari clothes. Columbia type sports shirts and pants for everyone. The safari shirts that work best have long sleeves with the fasteners to roll up and button, creating a short sleeve shirt. They offer protection from the sun and are warmer in the mornings and evenings - just roll up the sleeves during the heat of the day. This type of clothing is very comfortable. You may also wear slacks or jeans if you prefer, with regular tops. Keep the colors very neutral. The Rangers suggest neutral colors for the game drives -NO BRIGHT REDS OR BLUES. Khaki, white, brown and olive green is best. Bring a jacket to wear in the mornings and evenings, and if you are cold natured, a sweater or fleece to wear under the jacket. A MAXIMUM of three daytime safari outfits is all you will need since you can send in laundry.

Two hats are necessary. You will need a safari or sun hat with a strap to protect you from the sun, with a brim to cover your face. This is particularly important to wear in the vehicles while driving in the parks, since the tops are left open for game viewing and photography. A Columbia safari hat for approximately $20-30 works well. They pack flat and are comfortable to wear. You will also need a warm hat to keep your head and ears warm early morning and into the evening. NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 7

Evenings in the game parks are VERY casual. Most people do not change from the game drive for dinner. We suggest you stay at the lodge and just have a drink and then dinner. It is always fairly rushed coming in from the game drive, with dinner in 30 minutes. If you wish a change of clothes in the evening for dinner, do keep it simple and co-ordinate one pair of pants with different tops. Women - don’t wear sandals. They may be in style, but you are in Africa and closed toe shoes are far more practical. Little ants can bite your toes! This is particularly important for the Boma or bush dinner. The Boma and bush dinners are buffet style outside dining experience on sand or grassy areas in a specially decorated area. CLOSED TOE shoes only, please. Please understand dinner is at 7:00 pm and in order to be fair to everyone if you elect to go to your room and change clothes, we will not wait for you to start dinner. Accessories Packing List  Sunglasses  Good binoculars (one pair each if you think you do not want to share)  Kleenex - small packages  Chapstick or lip gloss  Insect repellant (the camps do provide it and at this time of the year it will hardly be necessary, however it is good to have on hand just in case). We suggest the towelette-type in individual foil packets you can just keep in your pocket to use if necessary, rather than carrying repellant that may spill in your bags. OFF! Deep Woods Towelettes work great  Sunscreen  Flashlight – KLT will provide two “glow in the dark” small flashlights with your final documents  Field guides or reading materials  Pen and paper, or writing journal/diary  If you like to play cards, bring playing cards with you

A pair of sunglasses is a necessity. If you wear prescription glasses, take an extra pair, and a copy of the prescription. Carry binoculars for added pleasure in game viewing. You can share these, or each person can bring their own pair. A lightweight, eight-power, pair of binoculars would probably be adequate and easy to hold.

It is advisable to have insect repellent which contains DEET. We suggest the OFF! Deep Woods Towelettes. These are not messy and you can keep in your pocket in the foil package to use, if necessary. We have found these to be less messy than the tubes or lotions, which leaked and always had to be in plastic bags. Game parks all provide insect repellant in your room. Also, the WetOnes type anti-bacterial towelettes are always useful to freshen up while in the bush, as are Kleenex packets. Chapstick or moisturizing creams are a must for the dry climate.

Extra items to consider: Swimsuit for the private plunge pools at the game parks but be warned the water will be COLD. A traveling alarm clock. Ziploc bags or packing cubes are very handy when using duffle bags. It helps to separate items.

How to pack your safari bag: After many safaris, we have found that if you pack all your safari items in expandable cubes, they are easier to find and unpack. We’ve found the REI brand to be the best. https://www.rei.com/product/130065/rei-co-op- expandable-packing-cube-set-smallmediumlarge We just roll up our safari pants and shirts, and put them all in the cubes. These clothes are not finely pressed items, and the wrinkles drop out quickly once the clothing is put on and the cube stops things from moving around so they actually wrinkle less. All underwear in one cube, socks in another, shirts in another, etc. You can even use one as a dirty clothes bag. It is like having drawers in your duffle bag. You can rummage around in your duffle bag, and things do not get as messed up or as wrinkled. We always bring extra Ziploc bags to use for all types of things that come up while you are travelling. It is worth the time to pack this way.

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Your maximum combined luggage allowance is a total of 44 lbs per person! This is due to the short flights between lodges.

Luggage Most people in my last group wished they had not Duffle Bags work best brought as much luggage. It is a hassle every time To comply with new JNB baggage rules, the duffle you change venues. Here is a synopsis of my must have one hard side. Moving bags into safari recommendations. vehicles for transfers duffle or soft sided type bags work better than hard sided bags, but to comply with WE WILL ALL HAVE THE SAME LUGGAGE WEIGHT JNB rules one side must be hard. CONSTRAINTS FOR THE SMALL CHARTER FLIGHTS. In most cases you will not even need 44lbs. Our SO IT IS OKAY IF YOU WEAR THE SAME CLOTHES AGAIN luggage normally weighs about 30 lbs and it is the AND AGAIN AND AGAIN!!!!! toiletries that weigh the most.

What bags to bring. You will need a small soft-sided bag for the game parks. We suggest the following luggage:

 A duffle with one hard side per person for use for the game parks: It can be the rolling type as long as it is still soft on three sides. The wheel supports will work as the flat/hard side. Remember that the rollers are a lot of extra weight. No long duffle type strap handles are allowed by JNB airport & they require one hard side.  Personal bag: Camera, backpack, cosmetic or small bag.  Caution: A heavy camera bag may be weighed and count as part of your luggage allowance. Packing Checklist To assist you in planning for your trip, we have prepared the following ‘suggested’ packing list for the safari. It is meant as a guideline only. Always take your own preferences into account when determining what to take. We recommend that you travel light, and remember that this is a safari, and the lighter you travel, the happier you will be. We emphasize that no dressy clothing is necessary. CLOTHING ACCESSORIES  Hair brush  3 Pairs of pants safari-style pants  Sunglasses  Deodorant or jeans  Extra pair of prescription glasses or  Shampoo – if you like your own  1 Jacket of some type. Wind- contact lenses (otherwise it is provided) breaker, bush jacket, warm jacket  Good binoculars  Nail clippers your choice. One jacket will be  Flashlight (will be provided by KLT)  Insect repellent (containing DEET) enough  Reading materials  Moist towelettes  2-3 Safari shirts, 2 long and 1 short  Pen and paper, or writing  Kleenex - small packages sleeved journal/diary  Hair Curling Iron- Hairdryers are  1 Pair of shorts (optional)  Electrical adapter – see Voltage provided.  1 Pair of comfortable walking on page 10 shoes, sneakers or light-weight TRAVEL DOCUMENTS hiking boots TOILETRIES  Passport with two empty facing  1 Sweater for evenings and early  Prescription medications, and/or pages mornings OTC medications, you use  Health Certificates as  Underwear  Anti-diarrhea medicine recommended by your physician  Pajamas or lounge wear  Antiseptic cream for your specific conditions  Socks  Chap-stick or lip balm  Airline tickets (always reconfirm  Safari Hat and Fleece Hat  Sun screen reservations 72 hours in advance)  Swimsuit, if you intend to use the  Skin moisturizer  Customs registration if necessary plunge pool  Eye and nose drops/moisturizer (cameras, videos, binoculars) See  Pair of slippers for the room  Shaving kit South African information, page  Pair of fleece or light gloves  Toothbrush and toothpaste 18.  Band Aids

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Everything You Want to Know About Packing – Generally  Plan what you’re going to take at least two weeks in advance. This gives you time to purchase any items you need, thoughtfully, not in a panic, and perhaps even on sale.  Lay Out your clothes on a bed, then put one-third to one-half back in the closet. Forget them! Most people take more than they will wear, more than they can comfortably carry. You really only need a maximum of three outfits for the safari part of your trip. You can have your laundry done each night. Very casual clothes are all you will need.  Safari Clothes: The clothes made by Columbia sportswear do work nicely for safari. They are comfortable and cool. However, you can actually go on safari in blue jeans. You are in a land rover so your legs don’t show to the animals. The only rule of thumb is not to wear bright colors. The land rovers and people need to blend into the scenery, so khaki, olive green, black or brown are the best colors. No hot pink, red or bright blue, etc. Buy safari clothes, if you wish, but it is not necessary. At night for dinner, people wear only casual type clothing, jeans are fine in the safari camps. NO jacket or nice slacks are required for men at the game parks.  Luggage Restrictions/Weight Limits For Charter Flights: For the safari part of our trip and the charter flights, you must have soft sided bags (with one flat/hard side as dictated by JNB airport) including carry-on bags and back packs. We will only be allowed 44lbs total per person for the game parks. These smaller planes will not take hard sided luggage. However, you will not need all that much in the way of clothing for safari. You are limited to 44lbs. You can also carry a camera case, back pack or small personal bag. These may be weighed as well as part of your 44lbs. Everyone will be in the same situation, so don’t worry about wearing the same clothing– you find most people will all be doing the exact same thing.  Rain Gear: The land rovers carry water ponchos and blankets, if you are caught in the rain or if it is unseasonably cool. You will have all the coverage you need. I do suggest taking a fleece or pullover and/or rain jacket to keep you warm in the mornings and to shelter you from any light rain you might encounter. This is the DRY season, rain is unlikely.  Weather, Temperature and Appropriate Clothing: The mornings will be cold. The days warm up considerably and the evenings cool down significantly, so layering is the best idea. Temperatures normally range from 40 – 80 degrees Fahrenheit. Wear comfortable walking shoes and pack ONLY one pair of extra closed toed shoes.  Do NOT bring any expensive jewelry in fact NO jewelry at all is best. An inexpensive watch will be fine.  Packing Items in soft packing cubes bags is great for safaris. We put socks, underwear and all clothing in these cubes. It makes it easier than having to rummage around and find things and it does help with the wrinkles. REI brand to be best https://www.rei.com/product/130065/rei-co-op-expandable-packing-cube-set- smallmediumlarge  Roll and Stuff socks, underwear and belts into sides of your luggage, or into your shoes or place in the soft packing cubes or in plastic Ziploc bags.  Miniaturize: Take smaller bottles of after-shave, shampoo, toothpaste, and lotions (Note: All these things will be supplied in every place we stay). Double pack all toiletries in plastic, leak-proof bags. Container Store has guaranteed NON-LEAK containers that are fantastic. I always use these for all my travel. Put prescriptions and medications in smaller containers as well, if possible.  Divide your items into two categories—carry-on and non-carry-on.

In your carry-on bag, pack items that you can’t manage without: medications, extra eyeglasses or contact lenses, reading material, snacks, camera, map, sunglasses, makeup, etc.

Items Not to Forget!!  Passport  Extra contact lenses or eye  Extra batteries for your digital  Credit Cards glasses camera  Medications, including  Travel alarm clock  Keys for your car, if parked at Malarone if you are taking  Extra plastic Ziploc bags airport and house keys that  Small Flashlight that KLT gives  Electrical Plug Adapter  Name, phone & fax numbers you of doctors  Camera battery charger

Voltage & Electrical Appliances Throughout Africa usual voltage is 220-240 AC. A power converter will be necessary for appliances that run only on 110-120 AC or you will burn up your appliances. A few hotels may have 110 volt outlets but most game parks will only have the 220-240 volt outlets. The game parks will provide a plug adapter but usually not a power converter. Here is a web site you can order a plug adapter from. http://www.walkabouttravelgear.com/elect.htm

The plug adapter can be ordered for $7.00, there may be web sites with cheaper prices. To use your appliances, you need to be sure that your hairdryer, curling iron or battery charger is DUAL VOLTAGE and automatically changes voltage when plugged in. Many small appliances are now dual voltage as are most travel items, but you must be sure that your appliances are dual voltage so you can just use an adapter and not a converter.

The United States and most of the Western hemisphere use electrical systems operating at 110-120 volts. Almost every other country uses 220-240 volts as a standard. South Africa uses 220 – 240 AC.

An adapter is simply a connector that changes the plug shape to match the outlet. It does not change the voltage or electrical output in any way. If you know that the plug shape is the only difference between your equipment and the electrical system you are planning to use and that your appliance is DUAL VOLTAGE, then an adapter is all you need. KLT will supply you with an adapter along with your final documents.

A voltage converter/transformer changes the voltage from 220 to 110 voltage. If your equipment requires a specific voltage, then you need a converter. Converters use an electronic switch to approximate 110v by rapidly cutting on and off the current received from a 220v source. This is okay for some electrical items like hair dryers but not good for anything electronic (something with a computer chip in it). Also, converters should not be used for anything that is going to be plugged in longer than a few minutes. Confusing an adapter and a converter: The converter changes the voltage from 220 to 110 volts to allow you to use 110 volt appliances. Do not confuse this with an adapter which just changes the plug configuration, NOT THE VOLTAGE!! I purchased and use this “converter” and it works really well. It is lightweight and I use it in Europe constantly. This changes the voltage from 220 to 110 volts, so that I can use my favorite hair appliances. You will need an “adapter” to fit in the South African socket as well https://www.amazon.com/BONAZZA-Universal-Travel-Adapter-Converter/dp/B0776B9L49

Often the rooms have adapters, but you may need more than one. It never hurts to have a spare. With camera batteries charging, computers running, curling irons and all the electrical appliances you may have - one adapter may not be enough. IF YOU CHECK YOUR BAG…  Avoid Overpacking: Oversized bags lose their shock absorption and zippers can break when the bag hits the conveyor belt or other hard surfaces.  Add something with your name, destination, phone number and/or home address inside the bag.  Remove Straps and Hooks from bags. They can get caught somewhere in the baggage system.

Tip: If you want to complain about baggage, an airline, service, refunds, write: Aviation Consumer Protection Division, US Dept of Transportation, 1200 New Jersey Ave SE, Washington DC 20590. See also: https://www.transportation.gov/airconsumer

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Usual Concerns for First-Time Safari Goers by Ngaire The first time I went to Africa, I was concerned about four major issues. Was it safe? What about human threat, animal attacks, vaccinations required and Malaria issues? What about bugs and snakes is this a problem? Would I be comfortable, how hot and cold are the temperatures? What about the accommodations, what should we expect? Are the game drives safe and how long will the vehicle stay in the bush? By now, I have made multiple trips to Africa; so let me address these issues. Safety There is nowhere in the world in which you are 100% safe. In South Africa and the different areas of the country, the comfort and safety level can vary. Let me address some typical areas of concern that you may have for this trip and briefly address what you can expect of a typical day on safari in South Africa.

GAME PARK AREAS - The game parks are in the bush, YELLOW FEVER - Important “NEW” South African Entry & and the people who work in the camps are delightful. Exit Requirements The animals are so accustomed to the land rovers that South Africa requires proof of they actually ignore you. It takes about one game a yellow fever vaccination for drive to realize this, and to get comfortable with the travelers flying to South Africa whole environment. You must follow the rules the via yellow fever designated rangers set out; no standing or talking loud when you countries. Recent changes are around the animals. With those basic rules allow airport transfers of 12 followed, I think you will soon relax, and be able to hours or less to be exempt truly enjoy the experience of seeing these majestic from this requirement. animals in their natural surroundings. HOWEVER, if you are delayed 12 hours or longer you cannot enter South Africa without a yellow fever MALARIA - Malaria is spread primarily by the Anopheles Mosquito. Not present in the higher elevations such as vaccination card. Travelers from the United States, Madikwe Game Reserve or in areas around whose flight itineraries often include refueling stops in Cape Town. This mosquito is active Accra, Ghana or Dakar, Senegal; many passengers from dusk to dawn, being most are often unaware of these refueling stops, no change prevalent in the rainy season seats, and both legs of the itinerary have the same from December to February. flight number. The new provision also includes Also only active from about instances when a plane makes an unscheduled 10.00 pm at night until dawn landing in a yellow fever designated country. So it when we are safely in bed. On my trips to Africa from may be wise for travelers to obtain a yellow fever April to October, I have not seen a mosquito. The odds vaccination prior to travel, if only to guard against any in the dry season of even seeing a mosquito are slim. potential flight difficulties. In addition, all travelers must The game parks do put a chemical in the water carry their original yellow fever vaccination cards; not around the camps that kills the mosquito larva, but acceptable are letters, scans, copies, etc. as valid does not hurt the animals. Whether you take the documents. Yellow fever vaccinations are no longer malaria pill or not is up to each person. If you do take administered at South African ports of entry for the the malaria pills get Malarone. DO NOT TAKE LARIAM. purpose of entering the country. The policy requires Be sure you are not given a drug with a different travelers to obtain a yellow fever vaccination at least name that is still LARIAM. ASK FOR MALARONE. Our 10 days prior to arrival in South Africa. doctors are not that familiar with anti-malarial drugs so PASSPORT VALIDITY - South Africa requires international please be specific. I have taken Malarone with no side travelers to have at least two fully blank pages upon effects. However, everyone is different and you should arrival into the country. Blank "Observations" or check with your doctor. No shots are required – if you "Amendments and Endorsements" pages are not want to update standard vaccinations, that is always valid. This requirement is enforceable for any entry or a good idea whether going to Africa or not. exit into South Africa, and includes short trips to neighboring countries. Travelers without the required page availability may be refused entry into South Africa, fined, and returned to their origin at their own expense. Passports should be valid for a minimum of 30 days from the date of exit from South Africa. See also: https://travel.state.gov/content/travel/en/international- travel/International-Travel-Country-Information- Pages/SouthAfrica.html visit a local village or browse in the lodge boutique BUGS AND SNAKES - The first time I stepped off the store. - Lunch: Normally served about 2:00 pm. plane in Kruger, my senses were up. I was looking for Game Drive: After lunch, at about 3:30 pm we head mosquitoes and bugs. I wanted to be covered with out with your Ranger and land rover companions for DEET. I was concerned about the Boma dinners outside the afternoon drive. at dusk. I thought - why go outside when the Dinner: After returning from your game drive, we plan mosquitoes are out? Mosquitoes are primarily on having a beverage and then going straight to prevalent in the wet season – December to February. dinner at about 7pm. If you want to go back to your The fires and flame torches will keep any mosquitoes room to freshen up, of course you can do so, however away from the Boma areas. Other bugs you may you do NOT need to change clothes and the majority encounter? There are dragonflies, bees, etc., like you of people do not change. At night, you will need to have in any outdoor area, but less than I have call a guide to escort you from your suite to the lodge experienced in Texas. I have only seen a few spiders. I for dinner. Although it is safe to walk around during the have seen a few snakes, two in a tree and a third when day, the animals are a Ranger threw on his brakes to show us a more active at night, so snake crossing the road. Last year, a snake they will not allow you on a walkway after a lot of rain. This is over walk around after dark many nights on safari in the last ten years. without a guide. Dinner That concern has gone away now. I think it will be in the restaurant is normal to be concerned about these or under the stars on the things after watching all the TV shows, but be deck. You will be assured; you will be pleasantly surprised at treated to a delectable, how quickly you become comfortable. relaxed dinner before ACCOMMODATIONS AND FOOD - We will have retiring to look forward to luxury. Every property that we selected is air the next day’s conditioned, really comfortable and first adventures. class. The food is good, and the service and upscale THE GAME DRIVES - The game viewing is totally awe- luxury will surprise you. inspiring. Each and every game drive is different. The The food and wines are memories will stay with you forever. The large animals very good quality, and and how close you can get to lions and elephants will the type of foods that we surprise you. It is not just seeing the animals; it is also are accustomed to witnessing their behavior and interaction that is so eating. They will offer memorable. After a couple of days, you will start to some game, but notice the smaller things, too. The birds in Africa are standard fare such as truly amazing and there are so many beautiful varieties. chicken, fish, steaks and Some of the memories I have include a lioness rejoining vegetables are offered the pride after being gone for six weeks to give birth, at every meal. You WILL with all the lionesses running to greet and welcome her. be comfortable and well fed while you participate in Elephants walking around the front and back of our the game drives during your awe-inspiring adventure. land rover and a baby elephant lifting its trunk right in The water is safe to drink and brush your teeth at the front of me. Two male elephants challenging each game parks without concern. Bottled water is provided other with all the shaking of their heads and trumpeting. for drinking, and will be available on your safari vehicle A mother leopard collecting her cub and then having during game drives. a standoff with two rhinos. A lion stalking a leopard with A TYPICAL DAY IN A GAME PARK - Morning: We get up at the leopard escaping into a tree and the male lion daybreak and make our way down to the lodge. The standing below. I could go on and on and you will time will depend upon sunrise. We will have a quick have your unique moments that only you and those in drink and a small snack before leaving for our game your land rover will experience. Sharing stories at the drive at about 6:30 to 7:00 am. The game drives can end of the day is always fascinating. Refreshments and last for about 2-3 hours, depending on the passengers “stretch your legs” breaks are offered during all game in the vehicle, what you see, and how long you wish to drives, morning and afternoon. Bottled water is stay out. During the game drive you will have a break available. Usually there is a “sundowner” stop where often with coffee, juice, water and snacks or muffins. you enjoy the drink of your choice, and a few snacks as Breakfast: On arrival back at the lodge at around 9:30 the sun sets over the bush. The temperatures can be am you will be served breakfast, with eggs to order. chilly in the morning and evenings, and warm in the Late Morning: These are lazy times after breakfast take afternoons. The temperatures can range from 40 to 80 a nap, read a book on your verandah, play cards during the day. schedule a visit to the spa. It may be possible to also NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 13

Delicate Subject of Ladies Bush Bathroom

Game drives last about two to three hours. The lodges always feed you or give you something to drink before you leave and then stop halfway in the mornings for coffee and hot chocolate or drinks at sunset in the evening. Remember you are in a bumpy vehicle during the game drives. What to do when the urge to visit a bathroom arises?? Men have it so easy - not quite the same for the ladies. This actually is a serious question and the fear of this situation can cause a woman not to go on safari.

There are several products on the market that can help ladies deal with this situation.  Funnels that “make us into a man” for the purpose of a bathroom visit.  Plastic bags called “travel johns” that turn urine into an instant gel inside a sack, it will not spill nor will there be any odor. You can put it in your coat and dispose of it when you get back to the lodge. I know it sounds gross but it really is not, and you can use them more than once if necessary, on the game drive.

Quite a few different products like this are available. Simply search for “disposable urine bags” on Amazon or Google. Or go directly to the Travel John website for a list of stores near you http://www.traveljohn.com/stores-near-you/ that carry their products or a list of online retailers, including Amazon that carry their products, https://www.amazon.com/s?k=travel+john&ref=nb_sb_noss_1 .

Order it and use it at home before you leave so you become comfortable with using whatever it is that you selected. This is much easier than experimenting in the field.

I used these products for my first couple of safaris and as I traveled more I decided to practice squatting. I now have it down pat and it is no problem at all for me to simply squat. Is it safe to “go” behind a bush? You are in Africa, what about snakes and spiders? First of all, these critters are more afraid of you than you are of them. The Rangers have told us that when we walk we create vibrations and these vibrations cause anything in the vicinity to move away. The Ranger will normally stop somewhere and check the area first to be sure it is safe for a bathroom break. Animals are large enough to be seen and the Rangers know the safest places to stop.

Personally, I like going on the road behind the vehicle. No grasses, you can see around you and it is what I prefer. I just say “can you stop so I can use the facilities behind the vehicle”. No one looks - it is private and so easy.

At first it is embarrassing to say, “I need to use the facilities.”, however don’t worry as you don’t want to be uncomfortable. A good Ranger will ask periodically but they don’t always do that as they may anticipate that the guest will ask if the need arises. We all need to partake in this activity as it is human nature. Simply try to overcome your concerns about this subject, so you can relieve yourself when necessary and really enjoy the game drive experience.

Ahh, to be at man at times.

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Some of the questions and answers in this section may be repetitive to other areas of this document, however they are important details that we feel bear repeating. We strongly encourage you to read all thoroughly.

Tipping When Ken and Ngaire are with you during the trip they will tip for everyone. This includes luggage handling, transfers and the tips at the game parks for the Staff, Ranger and Tracker. Any time Ken and Ngaire are NOT with you and a tip is required you need to pay that personally. For instance, if you are met at the airport or luggage is bought to your hotel room by the bellhop, then you need to tip directly. Normal guidelines for tipping in South Africa are 10% to 15% for the service rendered and $1 to $2 per bag for porterage. Malaria All the game lodges are in the Game Reserves we are visiting are low-risk malaria areas. Malaria prophylaxis is recommended when visiting a malaria area. Kruger National Park and the private game areas around Kruger are all malaria areas. Malarone is what Ken and have used and we have had no side effects, whatsoever. Larium has been reported to have BAD side effects. I would NOT TAKE LARIUM. Check with your doctor, but be sure you are not given a generic that is in fact Larium as US doctors are not familiar with malaria drugs. Insist on the brand name Malarone and buy it early to be sure you get the right drug. You are not visiting in the prime mosquito season, but if you wish to be cautious you can take an anti-malarial drug. If you do have any side effects to Malarone, I suggest you stop taking it and be sure to use an insect repellant. This is NOT the mosquito season and the odds of getting bitten are not that high. I have yet to receive a mosquito bite on any of my safaris. Remember, only one type of mosquito carries malaria and it is only active from about 10:00 pm to dawn. The normal dosage is as follows: One pill per day and start the pills two days before you enter a malaria area. Take one pill every day while you are in the malaria areas and then take one pill per day for one week after you leave the malaria area. Be sure to have enough pills to complete your dosage. I have known US doctors to give different directions causing people to take more of this drug than necessary. If you are advised to do anything other than what I stated “CHECK THE DIRECTIONS” on the Malarone box - it will most likely offer the same direction I just gave you. Vaccinations There are no specific vaccination requirements for North American visitors. Please see South African information for more details. There are “NEW” regulations for Yellow Fever – see binder Usual Concerns, page 11. Weather This is considered winter time for the Game Parks. The grass is low (great for game viewing) as this is the dry season and temperatures are more comfortable levels. It is cool to cold in the morning and the evening but heats up in the afternoons. Range: 40 degrees to 80 degrees. See also pages 19-20. VISA & Passport Information No visa is required. Passports must be valid for at least six months after your return home. You DO NEED two empty regular visa pages in your passport or you can be denied entry into South Africa. Voltage & Electrical Appliances Throughout Africa usual voltage is 220-240 AC. A power converter will be necessary for appliances that run only on 110-120 AC or you will burn up your appliances. An adapter is simply a connector that changes the plug shape to match the outlet. It does not change the voltage or electrical output in any way. If you know that the plug shape is the only difference between your equipment and the electrical system you are planning to use, that your appliance is DUAL VOLTAGE, then an adapter is all you need. A converter changes the voltage from 220 to 110 voltage. Confusing an adapter and a converter- The converter changes the voltage from 220 to 110 volts to allow you to use 110 volt appliances. Do not confuse this with an adapter which just changes the plug configuration, NOT THE VOLTAGE!! Often the rooms have adapters, but you may need more than one. It never hurts to have a spare. With camera batteries charging, computers running, curling irons and all the electrical appliances you may have - one adapter may not be enough. See page 10 of this binder for more information and purchasing information. NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 15

Photography Notes by Ken For photographing birds and game, a telephoto lens is essential. Minimum size recommended is 200mm. With larger lenses you will get better results, but with a 500mm lens, you may have problems holding it steady. As a general rule, lenses up to 300mm can be satisfactorily hand held, but larger lenses need some form of support.

Remember that tripods are generally impractical for game photography that must be done from inside the vehicle. I have seen monopods used inside a vehicle with some success.

For digital photography, be sure to bring plenty of memory cards and an extra battery for each camera you bring. And, of course, don’t forget your battery charger. All of the battery chargers I have seen can work on 110 volts and 220 volts.

Voltage: Throughout Africa usual voltage is 220-240 AC. A power converter will be necessary for appliances that run only on 110-120 AC or you will burn up your appliances. A few hotels may have 110 volt outlets but most game parks will only have the 220-240 volt outlets. The game parks will provide a plug adapter but usually not a power converter. See page 10 of this binder for more information and purchasing information.

Remember that the one constant is the sudden speed at which the action will break. Be prepared for the unexpected and keep your camera handy.

Photographing government buildings, military stations, soldiers and certain tribes is often considered offensive and is even illegal in some cases. In all such instances, use your discretion; if in doubt, ask your Guide or Ranger.

Photo Equipment Suggestions We recommend that you bring good camera and/or video equipment which you have tested beforehand and are comfortable using. The African bush is no place to learn what all those buttons really mean. If you are taking still photographs, it is essential to take at least two cameras with you to Africa; a third for back up wouldn't hurt. If your only camera fails, you will regret not having a "Plan B." For videos, bring plenty of pre-charged batteries and an adapter for recharging. Remember that replacement parts and repairs are basically non- existent in Africa, so it's better to have than to have not.

Brand of Camera: Of course, everyone has their own camera preference, Nikon, Canon, Sony, Panasonic, they are all good. If you use a point and shoot it is preferable to have at least a 12x zoom. Some of the point and shoot cameras take great photos.

What do I take to Africa? I am often asked what equipment I use in Africa. I carry the Canon EOS 5D Mark III. I also sometimes bring another body, the Canon EOS 7D as a backup camera. My lenses are the 24-105mm wide angle and a 100x400mm zoom lens that I use on my 5D Mark III. The Sony SC-HX90V point and shoot is also in my arsenal of cameras, as it is small, handy and has a great zoom. I bring it on every trip.

A small beanbag (sometimes furnished in your safari vehicle) will stabilize your camera on the side of the vehicle.

NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 16

Pack your equipment in a good, soft-sided case and carry it on the plane with you. Africa can be dusty and you should protect your equipment well. Plastic bags or cloth pillowcases are ideal means of covering and storing your photographic equipment during your safari.

Africa Can Be Dusty We suggest bringing the appropriate size zip lock bags to protect your equipment from the dust. If you have an SLR camera with multiple lens and you have an extra camera body, it is a good idea to bring it with you. When you do not have to change lenses in a dusty

atmosphere you risk dust and debris contaminating the sensor of the camera. This also helps as the action is unfolding, because you have multiple lenses to choose from instantly.

For Ken’s pictures of the amazing animals and scenery from our previous safaris, visit https://ngaire.smugmug.com/AFRICA

NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 17

Shangann Language

Shangann Language A RANGER (also called a Field Guide) - When you are Africa has MANY different tribes with many different on a safari drive the Rangers talk on the radio. Often, languages. Where we are going in South Africa the they use Shangann names to discuss the animals. A local people use the Shangann language. Most of Ranger on the radio will be telling your Ranger that the staff will be Shangann people from a local village. there are lions at a certain spot and they call this a They are friendly and very happy people. “sighting”. Your Ranger will start heading towards the lions. The radio can get really busy as all the Rangers The Safari vehicle usually has two people (Except get excited about a sighting. Your Ranger may not tell Mala Mala). A TRACKER - This is a local Shangann you what they are going to try and find as they want man who sits on a special seat outside the vehicle on to surprise you rather than disappoint you if they get front of the hood. He is the spotter for finding the there and the animal has gone. I think it is FUN to animals and also watches the road. Sometimes we KNOW and have the excitement of what you may get go “off road” through the bush following an animal to see. So by learning these few Shangann names of and there is NO road and the tracker tells the Ranger the most exciting animals YOU will know what they are which way to go to avoid hitting trees or big holes in talking about. How to say these words is not easy but the bush. He can see really well from his seat. you can get close and figure it out.

Female: Mufuzzi and the Male: Madoda

Elephant Leopard Lion Shangaan: Ingwe Shangaan: Nghala Shangaan: Ndlopfu

Cape Buffalo White Rhinoceros Cheetah Shangaan: Nyari Shangaan: Mkhumbi Shangaan: Tsonga

General Information About Visiting South

This has been adapted for your safari group by Ngaire. Information is repeated in several areas to help you find the details you require. Passport and Visa Information A valid passport is required plus an onward or return ticket, but no pre-arranged Visa for U.S. and Canadian Citizens for a tourist stay of up to 90 days. If you are not an U. S. citizen, check with your local Consulate, for specific information.

All visitors to South Africa are required to have a minimum of two blank pages in their passport for each entry into South Africa. The blank pages enable the entry visa to be issued upon arrival. Blank pages do not include the pages reserved for "Observations" or "Amendments and Endorsements". If there is insufficient space in the passport, entry will be denied. There is NO charge for this visa. Passports must be valid for at least six months after your return home. Customs Regulations Travelers may import personal effects, used cameras, radios, firearms, one liter of liquor, two liters of wine, 200 cigarettes and 20 cigars, but all other articles are dutiable if they exceed a value of ZAR 5,000. For information regarding firearms, please visit https://www.saps.gov.za/services/flash/firearms/importation.php . There is no limit to the amount of foreign exchange that a visitor can bring into South Africa. On arrival, visitors must complete customs forms listing all their holdings of currency. On departure, visitors are allowed to take out as much as is shown on the form.

Foreigners may have the 14% VAT (Value Added Tax) refunded when they leave, but only:  For goods they have with them  If they have receipts and tax invoices available (ask the vendor for a VAT 263 form).  If the total VAT charged is more than R250.00

Obtaining a VAT refund can be a real pain to go through, so I would only consider this if you have spent a significant amount of money. There are duty free shops at Johannesburg International, Cape Town and Durban Airports. See also page 22-23. Airport and Arrival Information The principle international airport is the Johannesburg International Airport (JNB) also known as O.R. TAMBO airport, located 19 miles from downtown Johannesburg (and about the same distance to Pretoria). Cape Town’s airport (CPT) is also an international airport and located 14 miles from the city center. Health Requirements Because requirements change from time to time, it is strongly suggested that you check with your local immunization clinic, public health facility or personal physician to find out what immunizations are required and/or suggested for your overseas journey. In addition to your physician, a good source of health information for travelers is the U.S. Centers for Disease Control (the “CDC”) in Atlanta, which operates a 24- hour recorded “International Travelers’ Hotline.” You can access the “Hotline” by phoning toll-free to 888- 232-3228. Information can be mailed or faxed to you. You can also access the same information on the CDC web site at [www.cdc.gov]. IMPORTANT: There are “NEW” regulations concerning Yellow Fever vaccinations. See the page in this booklet with a large stop sign and titled Usual Concerns.

Malaria pills are recommended when visiting the game reserves bordering Kruger National Park. Malarone is what Ken and have used, with no side effects whatsoever. Larium has been reported to have more side effects. I would NOT TAKE LARIUM. Check with your doctor, but also be sure you are not given a generic that is, in fact, Larium. US doctors are not familiar with malaria drugs. Insist on Malarone, and buy it early to be sure you get the right drug. You are not visiting in the prime mosquito season, but if you wish to be cautious take an anti-malarial drug. If you do have any side effects to Malarone, I suggest you stop taking it and just be sure to use insect repellant. This is NOT the mosquito season and the odds of getting bitten are not that high. I have yet to receive a mosquito bite on any of my safaris. Remember, only one type of mosquito carries malaria and it is only active from dusk to dawn. NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 19

 Visitors should bring their own prescription drugs for personal conditions.  South Africa is one of the few countries in Africa where you can drink the water in major cities and eat salads or unpeeled fresh fruits, and assume Western sanitation standards are followed.  Do not swim in any lake or river in South Africa. Many are infested with a parasite called bilharzias which if left untreated, can eventually lead to death. There are also crocodiles in certain areas.  It is suggested that you bring insect repellent (preferably containing 100% DEET). Most game lodges provide insect repellant and a bug spray in all the rooms.  For the fierce sun, a good sunscreen and suntan cream are recommended, as well as a wide-brim hat. Currency The unit of currency is the Rand (ZAR), which is divided into 100 cents. Coins are available in R5, R2, R1, 50c, 20c, 10c, 5c, 2c, and 1c. Bank notes are available in denominations of R200, R100, R50, R20, and R10. All commercial banks, hotels, shops, etc., accept credit cards and traveler’s checks. Telephone Communication Please be advised that some hotels impose surcharges that can more than double the cost of international calls. Be sure to check the hotel policy before placing an international call from a hotel. Time Zones in relation to South African time EST plus seven hours [Plus six hours during daylight savings]. CST plus eight hours [Plus seven hours during daylight savings]. MST plus nine hours [Plus eight hours during daylight savings]. PST plus ten hours [Plus nine hours during daylight savings]. Weather The climate is mild throughout South Africa. The seasons are reversed from the Northern Hemisphere. It can snow between June and August in the mountain areas, but there is only one ski facility, which is outside Rhodes in the Eastern Cape. It generally rains in the afternoon during the austral summer (winter in the northern hemisphere) i.e. everywhere in the country, except in the Western Cape Province, where it rains during winter. September thru March is best for Cape Town. During the rest of the year, it is usually quite cool, often with rain/wind/fog conditions (too cold to lie on the beach). In the coastal belt of the Eastern Cape (including the Cape Peninsula and Garden Route), summer days are dry and sunny, with most of the rain falling in winter. March through October is really best for the game parks. This is the cool, dry non-mosquito season when the grasses are lower, and better for game viewing. It is cold in the morning and the evening, but warms up to about 80 degrees in the afternoons.

Johannesburg, at 5700 feet above sea level, can be quite cool in the winter. Coats are needed for Johannesburg, as well as for other high elevations. Sweaters are advisable for evenings everywhere else. (Windbreakers for evening game-reserve drives in the winter.) The following are average rainfall amounts and temperatures:

CAPE TOWN Month Precipitation Temperature Temperature (Inches) (Degrees F) (Degrees F) LOW HIGH JANUARY 0.6 60 78 FEBRUARY 0.3 60 79 MARCH 0.7 58 77 APRIL 1.9 53 72 MAY 3.1 49 67 JUNE 3.3 46 65 JULY 3.5 45 63 AUGUST 2.6 46 64 SEPTEMBER 1.7 49 65 OCTOBER 1.2 52 70 NOVEMBER 0.7 55 73 DECEMBER .04 58 76

NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 20

JOHANNESBURG (Closer to the Game Parks) Month Precipitation Temperature Temperature (Inches) (Degrees F) (Degrees F) LOW HIGH JANUARY 4.5 58 78 FEBRUARY 4.3 58 77 MARCH 3.5 55 75 APRIL 1.5 50 72 MAY 1.0 43 66 JUNE 0.3 39 62 JULY 0.3 39 63 AUGUST 0.3 43 68 SEPTEMBER 0.9 48 73 OCTOBER 2.2 53 77 NOVEMBER 4.2 55 77 DECEMBER 4.9 57 78 Tipping Guidelines Taxi Drivers 10%. Waiters 10% (15% in finer restaurants) when there is no service charge. Service charge policy is often stated on the menu or stamped on the check. Porters: Porterage for two pieces of baggage per traveler is included at airports, hotels, lodges, and camps on most programs. If you need to tip, you should be prepared to tip about US $1 per bag. Driver/Guides: It is customary to tip your driver/guide on the last day you are with him. Tips are at an individual’s discretion but this is a guideline, tip a little less if you prefer. Tip approximately $10.00 per person, per day for a guide/driver and if you have a guide plus a separate driver as well about $5 per person, per day for the driver. For a half-day tour tip half of that amount. You might tip $3.00 - $5.00 per person on a transfer. Language There are eleven (11) official languages, but English and Afrikaans are the main spoken languages. Voltage Throughout Africa usual voltage is 220-240 AC. A power converter will be necessary for appliances that run only on 110-120 AC or you will burn up your appliances. A few hotels may have 110 volt outlets but most game parks will only have the 220-240 volt outlets. The game parks will provide a plug adapter but usually not a power converter. See page 10 of this binder for more information and purchasing information. Driving Any valid driver’s license is accepted in South Africa, provided it bears the photograph and signature of the holder, and is printed in English. Driving is on the left. Road signs and speed limits are posted in kilometers. It is compulsory to wear your seat belt. Gasoline (petrol) is expensive, and cannot be purchased with a credit card! Be prepared and carry adequate Rand to accommodate your journey. Rent cars can be arranged and delivered through your hotel. Wildlife Most visitors to South Africa enjoy the wildlife and its magnificent, unspoiled wilderness areas. The country’s terrestrial mammals are among the best on earth, numbering over 300 species ranging in size from the tiny pigmy shrew, to the imposing elephant. The "Big Five" (elephant, rhino, leopard, buffalo and lion) and birdlife of more than 900 species can be seen. This broad topic cannot be addressed properly in this document. Food There are some excellent lamb, beef and seafood dishes that are offered in South Africa, as well as many Chinese, Italian, French, Portuguese and Indian restaurants, including those serving South African cuisine. In the local restaurants, try crayfish (similar to lobster) and bobotie (curried meat dish). The private Game Reserves offer wild game meat in their restaurants. Some rank South African wines and beers with the best. As a bonus, they are cheaper than imports. Any special diets can be catered to by the Game Parks which should have been noted on your guest forms. If you are uncertain that you noted it on your guest form, then please let us know immediately. NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 21

Suggested Reading All of these publications are available online via Amazon. The Covenant: A Novel By James A. Michener (Author), Steve Berry (Introduction) An all-encompassing account of South Africa’s history told from the perspective of three families: African, Afrikaans, and English.

Newman's Birds of Southern Africa By Kenneth Newman (Author), Vanessa Newman (Editor)

The Safari Companion: A Guide to Watching African Mammals By Richard D. Estes. Chelsea Green Publishing Company (1993). The Safari Companion: A Guide to Watching African Mammals Paperback – December 1, 1999 by Richard D. Estes (Author), Daniel Otte (Illustrator), Kathryn S. Fuller (Foreword)

Wildlife of Southern Africa Wildlife of Southern Africa: A field guide to the animals and plants of the region By Vincent Carruthers (Editor)

A History of South Africa by Leonard Thompson (Author), Lynn Berat (Editor)

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Value Added Tax (VAT) Refunds Below is the official outline of how this works and the process for a refund. Since procedures do change, the following information is from the Tax Refund website https://www.taxrefunds.co.za/ . It is better to get you information directly from the website because we never do this now. The lines are always very long and it can take forever to complete the transaction. We have heard that others did not have as much trouble and the lines were not as long for them, so it may simply depend on how long the lines are when you are traveling through the airport. It is your personal decision as to whether it is worth it considering what you may have spent.

What is VAT? Visitors to South Africa who permanently reside in another country are able to claim back the 14% VAT paid on all goods purchased during their stay, provided the goods are exported on departure. For visitors departing from O R Tambo International Airport, Johannesburg, Cape Town International Airport and King Shaka International Airport, Durban. Only original tax invoices issued by a The value of goods exported at one time must exceed R250.00 RSA registered vendor will be (VAT inclusive). The amount of R250.00 relates to the total value considered for VAT refund purposes. of invoices submitted and is not a minimum value per invoice. Goods consumed and services rendered in South Africa, do not qualify for a VAT refund. Where movable goods are temporarily admitted into the RSA for the purpose of repair or servicing, movable goods and services supplied in connection therewith, may be supplied at the zero rate, provided that the non-resident has obtained a form VAT262 at the point of entry into the RSA. The non-resident may then approach the RSA vendor and based on the provisions of the VAT 262 form, duly endorsed by RSA Customs request the supply to be zero rated. The VAT 262 form is retained by the RSA vendor for record purposes. All movable goods purchased MUST be exported from the RSA within 90 days of the date of the tax invoice AND the VAT refund claim MUST be received by the VRA within 90 days of the date of export of the goods. A commission is charged to cover the administration costs of the VAT Refund Scheme. The commission is calculated at a rate of 1.3% of the VAT inclusive value of the claim, subject to a minimum charge of R10.00 and a maximum charge of R250.00 per refund. You may use the calculator on the website at https://www.taxrefunds.co.za/ to assist you in the calculation of the fee and the value of your VAT refund. CLAIM BACK VAT REFUND Visitors to South Africa who permanently reside in another country are able to claim back the 14% VAT paid on all goods purchased during their stay, provided the goods are exported on departure. For visitors departing from O R Tambo International Airport, Johannesburg, Cape Town International Airport and King Shaka International Airport, Durban, follow these 3 easy steps:

STEP 1 - DOCUMENTATION When making a purchase, identify yourself to the shop assistant as a foreign visitor and request a TAX INVOICE for the goods purchased. If the amount you spend exceeds R5 000 your name and address MUST appear on the TAX INVOICE issued by the store. For purchases exceeding R10 000 you are required to furnish proof of payment. This may take the form of a credit card receipt or similar proof.

STEP 2- INSPECTION The goods MUST be presented for inspection on your final departure from South Africa. If the items are packed into your checked luggage, present the goods to the custom officials in the departure hall before checking in for your flight (In Cape Town the inspection is only done in the arrivals hall at the VRA counters).

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STEP 3 - CLAIM YOUR VAT REFUND Present your claim at the VAT Refund Office. VAT Refund Offices are located at O R Tambo International Airport – Johannesburg, Cape Town International Airport and King Shaka International Airport – Durban. The location of the VAT Refund Office is clearly sign posted.

You will need your: – Passport – Boarding Pass – TAX INVOICES that have been stamped by Customs.

If the TAX INVOICES were not presented to a customs official for inspection, you will also need to show the goods at the VAT Refund Office. Your VAT refund claim will be processed and you will be issued with a VAT REFUND CARD which, once loaded with your VAT refund, may be used to make purchases or withdraw cash from any ATM wherever the MasterCard® Acceptance Mark is displayed (excluding the common monetary area being South Africa, Namibia, Lesotho and Swaziland). In addition, there are a number of countries and geographical regions where the use of the Card is currently prohibited. Please verify the list of countries and regions on this website. Refunds for amounts below R3 000 are generally loaded onto the card within 3 days of your date of departure unless there is an invoice for over R10 000. Refunds for greater amounts are loaded once the claim has been approved by the South African Revenue Service. This generally takes up to 3 months. Full details on how to use the card, review the balance and all other information regarding the VAT Refund Scheme, may be found on this website https://www.taxrefunds.co.za/ VAT Refund card is issued by Travelex Card Services Limited, pursuant to license by MasterCard® Asia/Pacific Pte. Ltd. MasterCard® and the MasterCard® Brand Mark are registered trademarks of MasterCard® International.

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Emergency Contact Information & Dialing Instructions

+ sign is an instruction to “dial the international access This information is code when outside the country”. When dialing available by email on internationally you do NOT need the “0” in front of the request to forward to city code. your friends and family. Calling Domestically within South Africa Dial 0 and then the City Code and the local number. Calling within a city you just dial the local number. While traveling in South Africa, your loved ones may also be reach you through a 24-hour emergency For Example: number listed below with Personal Africa - the local Lodge at Rattrays: Telephone: +27 (0) 13 735 3000 tour operator. International: + means dial the access code from country the call is originating from; Country Code 27 For your loved ones to reach you via Personal Africa (South Africa); City Code 13 (Kruger); 735 3000 (Local  Calling from USA or an International US phone, number) dial: 011 27 11 463 6586 Domestic: Johannesburg to Kruger. City Code (with a  Calling from within in South Africa outside of 0 in front) 013 (Kruger) 735 3000 (Local Number) Johannesburg dial: 011 463 6586 Local in South Africa: Kruger to Kruger 735 3000  Calling within Johannesburg: 463 6586 It looks confusing for Johannesburg where the local Some numbers show the (0) in front of the city code city code is 11 and with the (0) in front as it appears as that is only used within South Africa if you are calling the same number as the international code from the from outside that city code. If you are calling locally USA, however this is accurate. within that city, code you do NOT dial the (0). I hope these instructions will help you as you struggle with If your flights change prior to departure or during your complicated dialing situations. transit to South Africa, you must advise us of the new flight details or no one will be at the airport to meet This is a great website for more details on international you. If this happens during transit, please try calling. https://www.timeanddate.com/worldclock/ contacting us via the provided numbers and emails. If for any reason you are not met at the airport, please US Consulate General in Cape Town take a taxi to the hotel and we will reimburse you for 2 Reddam Ave the cost. If you are staying at the Airport City Lodge in Westlake 7945 Johannesburg, ask directions to the hotel as it is only a Phone: +27 (21) 702-7300 5-minute walk. Fax: +27 (21) 702-7493 DIALING CAN BE CHALLENGING US Consulate General in Johannesburg The way the phones work can be so complicated - 1 Sandton Drive just having a number does not help. You need to Sandhurst know HOW to call that number. For Personal Africa, Phone: +27 (11) 290-3000 we have laid out actual numbers from outside and Fax: +27 (11) 884-0396 within South Africa, and this is for both mobile and landline phones. Personal Africa can assist you with US Embassy in Pretoria any part of your itinerary within South Africa. 877 Pretorius St Arcadia, Pretoria Calling Internationally Phone: +27 (12) 431-4000 There must be an international access code from the Fax: +27 (12) 342-2299 country where the call is originating. Then for the https://za.usembassy.gov/embassy-consulates/ country you are calling, a country code, a city code and then the local number.

The “+” is really a symbol for cell phones that have a feature to dial 0 until a plus sign comes up. This automatically enters the international access code from the originating country. Without a cell phone, a NYALA – ELEPHANTS LIONS LEOPARDS INCREDIBLE EXPERIENCES 25

GAME PARK INFORMATION For assistance with accommodations and Suggest not calling the game lodges directly from the transfers while in South Africa USA as service is irregular

Personal Africa – Tour Operator CHEETAH PLAINS Kerri Miles +27 (0)79 694 8430 228 Bryanpark Centre, Grosvenor Road Bryanston [email protected] P.O. Box 2598, Honeydew, Johannesburg 2040 ♦ 27 11 463 6586 [email protected] DULINI RIVER LODGE SABI SANDS PRIVATE GAME RESERVE 24-Hour Emergency Number: +27 (0) 13 735 2000 Calling from USA: 011 27 11 463 6586 [email protected] Calling from within South Africa: (0) 11 463 6586 ♦ ♦ MALA MALA HEAD OFFICE HOTEL INFORMATION + 27 11 442 2267 or 0861 [email protected]

LODGE: RATTRAY'S ON MALA MALA Sun Intercontinental Hotel – JNB Airport Telephone: + 27 13 735 3000 +27 11 977 3600 [email protected] [email protected] ♦ ♦

MAKANYI

Makanyi Private Game Lodge

+27 (0) 15 793 2663

[email protected] ♦

KWANDWE +27 46 603 3400 [email protected] ♦

ADDITIONAL CONTACT INFO Friends or family in the USA may also contact Keene Luxury Travel

KEENE LUXURY TRAVEL 3535 Victory Group Way, Suite 510, Frisco, TX 75034 1-800-856-1155 or local 972-701-9292 24-hour Emergency Cell: Clay Keene 214-493-7119 OR Julie Harris 469-600-2860 EMAIL [email protected] or clay&keenetravel.com

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MAIN SAFARI PROPERTY INFORMATION Including pre/post-tour at Kwandwe this information will not be applicable for all participants. Note: Internet is included at all properties, however it is in the bush and can be slow.

For pictures from our previous safaris that include pictures of these game lodges and hotels as well as the amazing animals and scenery, then visit https://ngaire.smugmug.com/AFRICA

DULINI RIVER LODGE | 4 Nights Embraced in the riverine grandeur of ancient ebony trees, Dulini River Lodge exudes a sense of indulgence true to the long-standing safari tradition. The enthralling elevation of the six luxurious suites, offers inspiring views over the regal Sand River, to the savannah beyond.

Dulini River Lodge presents the signature safari experience in the company of expert guides and in the luxury of exclusive six-seater game viewers. Exhilarating encounters with wildlife and sincere hospitality are what make Dulini River Lodge an unforgettably enriching experience. The main lodge has large sitting areas that will be excellent for our group The dining experience includes the traditional Boma ‘with a twist’; the signature Riverbed dinners and deck dining, in the shade of the trees and overlooking the Sabie River. Breakfast is a home-styled experience.

Read Ngaire’s extended review of Dulini River Lodge at https://www.keeneluxurytravel.com/africa/south-africa/game- lodges/river-lodge/

CHEETAH PLAINS | 3 Nights Each Plains House essentially takes the same form comprising two parts: the shared space and the accommodation. Here, your exclusive safari hideaway provides you and your party a private bush retreat unlike any other. The shared space houses an expansive formal lounge, living room, sun deck, lap pool, loggia, fine wine gallery and dining room. A dedicated hospitality team consists of your intuitive, accomplished host, private chef, field guide and tracker. They are allocated to your Plains House for the duration of your stay. Together, they deliver a safari experience tailored to you and your party’s individual preferences. Delicious meals and snacks made to exacting standards are prepared by your talented private chef. Personal wellness is in the hands of your dedicated wellness therapist. An immersive connection with nature is facilitated by the expert field guide and tracker team at your service.

Inclusive of meals, beverages (excluding premium wines and liquors), laundry and included activities. Read Ngaire’s extended review of Cheetah Plains at https://www.keeneluxurytravel.com/africa/south- africa/game-lodges/cheetah-plains/default.asp

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RATTRAY’S ON MALAMALA | 4 Nights MalaMala was the first luxury lodge in South Africa, it is the trail blazer for all that followed and has the best land in South Africa, and is a huge property. We will be in the best camp, Rattray’s, with eight very luxurious rooms complete with a his and hers bathroom. The land at MalaMala is so large that there is no over-crowding of vehicles at animal sightings. They limit to only three vehicles per sighting and it is totally exclusive to MalaMala Rangers no other lodges can use their property. This is some of the best game viewing in South Africa. MalaMala Rattray’s is the lodge that most people like the best. Inclusive of meals, beverages (excluding premium wines and liquors), laundry and included activities. Read Ngaire’s extended review of Rattray’s on Mala Mala at https://www.keeneluxurytravel.com/africa/south-africa/game- lodges/malamala-rattrays/

MAKANYI PRIVATE GAME LODGE | 4 Nights

Visiting Makanyi in the Timbavati, I was very impressed with the rooms. Each room is a free-standing villa, beautifully decorated with many unique features. For instance, a place for you to store your bags out of sight. The ultimate in luxury and privacy. Makanyi’s luxury suites have floor to ceiling glass doors opening onto a private deck overlooking the dam. The rooms are spacious and feature an oversized bed, a lounge area with fireplace and a beautiful bathroom with a large shower and separate bathtub. There is also an outdoor shower. Complimentary Wi-Fi, telephone, hair dryer, mini bar, and a Nespresso coffee machine are found in every room. Public areas are well laid out and there is a loft area that is being converted into a photography studio where staff will assist you in improving your pictures. They have the ability to take your favorite pictures and print large canvas copies suitable for framing. These are rolled up in a tube that you can carry home with you. The colors are warm and inviting and it has a very luxurious but relaxed atmosphere. Inclusive of meals, beverages (excluding premium wines and liquors) laundry and included activities. Read Ngaire’s extended review of Makanyi Private Game Lodge at https://www.keeneluxurytravel.com/africa/south- africa/game-lodges/makanyi-lodge/default.asp

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JOHANNESBURG AIRPORT HOTEL

SUN INTERCONTINENTAL HOTEL Johannesburg Airport

This is the nicest airport hotel at the JNB Airport. Very convenient right at the terminal. Right outside the international arrival hall a short crosswalk and you are at the Sun Intercontinental Hotel. Johannesburg is a dangerous place I personally suggest no one plans to stay there other than at this hotel at the airport.