Brightspace Platform 10.7.3 Release Notes

Brightspace Platform 10.7.3 Known Issues

Known Issues

D2L is committed to releasing high quality products that perform as expected. To keep you informed about the product issues most likely to impact your environment, the Known Issues List consists of newly discovered and commonly reported issues that can be consistently reproduced by D2L. For more information on when an issue was first reported, see the Found in statement in the issue description.

Accessibility

PRB0055017 If you are using a screen reader and you edit dates of units or try to use the Schedule your units feature in Lessons, the screen reader does not read the dates in the date picker. Additionally, the feedback from the date picker on the date you selected isn't clear. As a workaround, if you are using a screen reader, you can enter the date manually.

Found in Brightspace Learning Environment 10.7.2.

PRB0055012 In the Firefox browser, if you are using keyboard navigation and a screen reader to navigate the Lessons tool, the focus might not transfer to dialog boxes when they open, but remain on the main page.

As a workaround, if you are using keyboard navigation and a screen reader, use the Chrome or Safari browser.

Found in Brightspace Learning Environment 10.7.1.

PRB0055014 In the Firefox browser, if you are using a keyboard and a NonVisual Desktop Access (NVDA) screen reader to navigate the Lessons tool contents tree, you might be forced out of the tree unexpectedly.

As a workaround, use the screen reader to refresh the page and then access the contents tree again.

Found in Brightspace Learning Environment 10.7.2.

Advanced Data Sets

PRB0055092 Using Advanced Data Sets in the Data Hub tool, if there is a competency that is associated with multiple learning objectives, the Course Learning Outcome Evaluation (CLOE) report might not run. Found in Brightspace Learning Environment 10.6.4.

To reproduce this issue:

1. Within a course, create a competency that is in Draft state.

2. Edit the competency structure and associate two learning objectives with the competency as children.

3. Navigate to Discussions and create a discussion forum and topic.

4. After you give the discussion topic a name, click the Objectives tab.

5. Associate the discussion topic with both learning objectives you created.

6. Run then (CLOE) report.

7. Observe that the report does not run successfully.

Awards

PRB0054849 (Daylight) Using an Android mobile device in an instance of Brightspace Learning Environment that has Daylight enabled, if you view awards details, you cannot see the dialog box in the current view but you must scroll to the top of the page and to one side to see it. Found in Brightspace Learning Environment 10.7.0.

To reproduce this issue: 1. Using an Android mobile device, access Brightspace Learning Environment and ensure Daylight is enabled.

2. Access a course with three or more awards.

3. Go to the Awards tool.

4. Click View Available Awards.

5. For the last award on the page, click View Details.

6. Observe that nothing displays. However, if you scroll to the top of the page, you see a dialog box that is off to one side of the screen so that you have to scroll horizontally as well to see it all.

Classlist

PRB0054978 Previously, in the Classlist tool, users could search for inactive users in the Add Existing Users area even if they did not have the Search for Inactive Users permission. Now, in the Classlist tool > Add Existing Users area, users can only search for inactive users if they have the Search for Inactive Users permission at the course offering level.

Fixed in Brightspace Learning Environment 10.7.4.

Reviewer - Cressa / Carl Geil

Content

PRB0052721 In Content, if you click a link that is set to open as an external resource, the website opens in a new browser tab but the tab from which you clicked the link also navigates to another page. Found in Brightspace Learning Environment 10.6.5.

To reproduce this issue: 1. As an instructor, access a course in Brightspace Learning Environment.

2. Go to the Content tool.

3. From the Upload/Create button, select Create a Link.

4. Enter a title and a URL, and select the Open as External Resource check box.

5. Click Create.

6. Impersonate a learner in the course.

7. Go to Content.

8. Click the link.

9. Observe that the website opens in a new browser tab, but also notice that the tab from which you clicked the link navigates to a different page.

Course Management

PRB0055125 (Daylight) With Daylight enabled, the Course Image Library only loads images when you search with keywords.

Found in Brightspace Learning Environment 10.7.2.

Discussions

PRB0055033 Previously, in Grid View for the Discussions tool, if you marked a post as read, and then immediately as unread (or the other way around), the second action did not work and an error occurred.

Now, in Grid View for the Discussions tool, you can successfully mark all posts as read or unread repeatedly, without error.

Fixed in Brightspace Learning Environment 10.7.4.

PRB0054768 If a user has permissions to add or edit discussion topics, but does not have the Set Group Restrictions permission, and then navigates to the Restrictions tab of a discussion topic and either tries to save or navigate away from the tab, an error occurs.

Found in Brightspace Learning Environment 10.7.0.

To reproduce this issue:

1. Create a role in Brightspace Learning Environment with permissions to do everything in Discussions except set group restrictions.

2. In the Discussions tool, create a discussion topic.

3. Click the Restrictions tab.

4. Navigate to a different tab.

5. Observe that an error occurs.

PRB0055095 When you reply to a discussion thread and then, before saving the post, change the filters or view, the post disappears without a warning.

Found in Brightspace Learning Environment 10.7.0. To reproduce this issue: 1. In a course, access the Discussions tool.

2. Create a new discussion forum and topic.

3. Start a new thread in the topic and post to it.

4. Click the post and then click Reply to Thread.

5. Type in the HTML editor and then click Clear filters.

6. Observe that your post disappears without a warning.

PRB0055140 (Daylight) With Daylight enabled, if a user enables the option to see deleted discussion posts, there is no visual indication of which posts are active and which are deleted.

Found in Brightspace Learning Environment 10.7.2.

Google Drive

PRB0055160 In some versions of the Internet Explorer 11 or Edge browser, the Google Drive Picker and Google Viewer do not function correctly. As a workaround, update your browser to the latest version and the Google Drive Picker and Google Viewer function correctly.

Found in Brightspace Learning Environment 10.7.3.

HTML Editor

PRB0055096 Using the Edge browser, if you have multiple tabs open with unsaved content in HTML editors in both tabs and you attempt to close the browser window, if you click Yes to close all the tabs, the browser window does not close and there is no message explaining why.

As a workaround, if you have multiple tabs open with unsaved content in HTML editors in both tabs, and you want to close your browser window, close each tab individually and the browser closes successfully. Found in Brightspace platform 10.7.3.

To reproduce this issue: 1. Log in to Brightspace Learning Environment using the Edge browser.

2. Access a course, and create an HTML file in Content.

3. Enter some text into the HTML editor, but do not save.

4. Open a second tab in the browser.

5. Repeat steps 2 and 3 in the same course as before.

6. Attempt to close the full browser window.

7. Notice that you are asked if you want to close all the tabs.

8. Click Yes.

9. Observe that the browser window does not close.

PRB0055097 Using the Safari browser, if you modify an HTML file in the Content or Discussions tool, try to navigate away and click Leave on the prompt that displays, the prompt does not display again if you make changes to any other HTML file in those tools while you're in the same browser session. Found in Brightspace Learning Environment 10.7.3.

To reproduce this issue:

1. In the Content or Discussions tools, modify an HTML file.

2. Try to navigate away from the page.

3. Notice that a prompt displays saying that there are unsaved changes.

4. Click Leave.

5. Modify another HTML file in the Content or Discussions tool.

6. Try to navigate away from the page.

7. Observe that you can leave the page without the prompt displaying.

PRB0055075 If you copy an ordered list of content from a Microsoft Word document into a discussion post, and when prompted, click Keep Formatting, the formatting might not be maintained. Found in Brightspace Learning Environment 10.6.11. To reproduce this issue:

1. Ensure that the d2l.Tools.WYSIWYG.PasteFormatting configuration variable is set to Prompt.

2. In a course, access the Discussions tool.

3. Create a discussion topic.

4. Start a thread in the topic.

5. Copy content in an ordered list in a Microsoft Word document and paste it into the HTML editor.

6. In the Paste Formatting Options dialog box that displays, click Keep Formatting.

7. Click Post.

8. Observe that the formatting is not maintained, for example, the color of some of the text changes to blue.

Integrations

PRB0054198 In IPSIS, if you perform enrollments and unenrollments for users who are moving between sections that share the same course, users might not be properly enrolled in the course offering.

As a workaround, send enrollments and unenrollments in subsequent files rather than in the same file.

Found in Brightspace platform 10.6.11.

Lessons

PRB0055015 When you use Role Switch in Lessons, your actions continue to reflect your logged in user/role, and not of the role you’ve switched to.

As a workaround, create a test user with the Student role and impersonate them. Found in Brightspace Learning Environment 10.7.2.

PRB0055020 If you use Lessons on a mobile device in landscape mode, the Unit, Lesson, and Folder views do not have a scroll bar, which prevents you from seeing the Add button. As a workaround, rotate the mobile device to view the content in portrait mode.

Found in Brightspace Learning Environment 10.7.2.

PRB0055018 Using the Internet Explorer 11 or Edge browser, if you access the Standards view in the Lessons tool and horizontally scroll, the grid might stop responding and vertical scrolling becomes disabled. As a workaround, wait a short time after horizontally scrolling and the screen responds again.

Found in Brightspace Learning Environment 10.7.2.

PRB0055019 If you are using the Android or Chrome browser on an Android device, in the Lessons tool, if you use the right arrow button to horizontally scroll across the grid when viewing standards, the left arrow button might not display at all times.

As a workaround, close the standards view and reopen it and the left scroll arrow button displays again.

Found in Brightspace Learning Environment 10.7.2.

To reproduce this issue: 1. Use the Android or Chrome browser on an Android device and access an instance of Brightspace Learning Environment that has the Lessons tool set up.

2. In the Lessons tool, view the standards for a unit or a lesson.

3. Use the right arrow button to horizontally scroll across the grid.

4. Observe that the left arrow button does not display.

Navigation and Themes

PRB0054967 (Daylight) If you use an iPhone and have Daylight enabled, the hamburger menu for the Course Selection list might be unresponsive to vertical scrolling when course names or codes are too long. This could occur if you choose Huge as your font size in Account Settings, or when you switch from Landscape mode to Portrait mode and the long name or code doesn't scale appropriately. As a workaround, choose a smaller font size in Account Settings, or when you switch from Landscape mode to Portrait mode, refresh the page. Found in Brightspace Learning Environment 10.7.1.

PRB0054483 (Daylight) With Daylight enabled, the navbar only displays the org unit name in the following cases:

• When the org unit is a course

• When an org unit that is not a course and not the organization has a title set using the navbar setting “Title,” which is only available if the navbar uses the Classic Theme. The Daylight experience does not recognize this setting.

Found in Brightspace Learning Environment 10.6.11. To reproduce this issue: 1. From the Admin Tools menu, select Org Unit Editor.

2. Search for an org unit that is a department and click the link.

3. On the department org unit page within the Org Unit Editor, click the link to its homepage.

4. Observe that the org unit name doesn't display on the navbar.

Quizzes

PRB0055168 Previously, if you created short answer questions in Surveys using the new quizzing experience, the summary report did not properly group the answers according to blanks if there was more than one blank in a short answer survey question. The resulting summary report appeared to have more blanks than the question actually contained. Now, if you create short answer questions in Surveys using the new quizzing experience, the summary report properly groups the answers according to blanks if there is more than one blank in a short answer survey question.

Fixed in Brightspace Learning Environment 10.7.4.

To reproduce this fix:

1. Ensure the new quizzing experience is enabled in your instance of Brightspace Learning Environment.

2. In a course, access the Surveys tool.

3. Create a new survey.

4. Create three short answer questions, with one, two, and three blanks, respectively.

5. In the Restrictions tab, set the survey status to Active.

6. In the Reports Setup tab, add a report and assign it to the instructor role.

7. Save the survey.

8. Access Content and in a new module, add the survey you created.

9. Impersonate two different learners and take the survey as each one.

10. As the instructor, view the summary report.

11. Observe that the report properly groups the answers according to the number of blanks.

Reviewer - Stephen Michaud

PRB0054887 When a quiz includes a section that is put on its own page, and the shuffle option is selected, the quiz displays incorrectly and the questions from the isolated section do not shuffle. Found in Brightspace Learning Environment 10.7.3.

To reproduce this issue: 1. In a course in Brightspace Learning Environment, create a new quiz.

2. In the Properties tab, click Add/Edit Questions.

3. From the New button, select any question type.

4. Complete the question creation and click Save and New.

5. Create a second question and click Save.

6. On the quiz page, from the New button, select Section.

7. Enter a name for the section and click Save.

8. Open the section created in the previous step, and from the New button, select any question type.

9. Complete the question creation and click Save and New.

10. Complete the next question creation and click Save.

11. Click Done Editing Questions.

12. In the Properties tab of the quiz, in the Quiz Questions area, locate the section you created in the previous steps and click the line above and below the section to isolate it to its own page. The lines are highlighted to indicate the page break.

13. Select the Shuffle order of questions at the quiz level check box and click Save and Close.

14. From the context menu of the new quiz, select Preview, and then click Start Quiz.

15. If a dialog box displays saying the quiz might take time to load, click OK.

16. Observe that the quiz consists of two pages instead of three.

17. Click Next Page and observe that the questions from the section are not shuffled.

Widgets

PRB0055083 (Daylight) In Firefox or Edge browsers, in instances of Brightspace Learning Environment that have Daylight enabled, if the Course Overview widget and the Course Image Banner are both enabled on a homepage, the widgets might not load correctly and the homepage does not load. As a workaround, you can do any of the following:

• Disable Daylight.

• Disable the Course Image Banner on the homepage.

• Disable the Course Overview widget on the homepage.

• Use either the Chrome or Safari browsers.

Found in Brightspace Learning Environment 10.7.2. To reproduce this issue:

1. Using the Firefox or Edge browser, ensure Daylight is enabled in your instance of Brightspace Learning Environment.

2. Create a homepage that includes the Course Overview widget and/or the Content Browser widget.

3. Observe that when you try to load the homepage, the Course Overview widget remains blank and the Content Browser widget remains in a loading state.

PRB0055091 (Daylight) If you view Brightspace Learning Environment with Daylight enabled on a mobile device, the horizontal line that separates vertically aligned widgets might not display. Found in Brightspace Learning Environment 10.7.1.

About D2L

A global leader in EdTech, D2L is the creator of Brightspace, the world’s first integrated learning platform.

The company partners with thought-leading organizations to improve learning through data-driven technology that helps deliver a personalized experience to every learner, regardless of geography or ability. D2L’s open and extensible platform is used by more than 1,100 clients and almost 15 million individual learners in higher education, K–12, healthcare, government, and the enterprise sector—including Fortune 1000 companies. The company has operations in the United States, Canada, Europe, Australia, Brazil, and Singapore. www.brightspace.com (http://www.brightspace.com) | www.D2L.com (http://www.d2l.com)

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Email: [email protected]

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Web: www.brightspace.com (http://www.brightspace.com) | www.D2L.com (http://www.d2l.com)

The D2L family of companies includes D2L Corporation, D2L Ltd, D2L Australia Pty Ltd, D2L Europe Ltd, D2L Asia Pte Ltd, and D2L Brasil Soluções de Tecnologia para Educação Ltda.

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