HEALTHY MEDICAL HOME DIRECTORY

Medical Home Directory

1178HSF ISSUED FEBRUARY 2013 HEALTHY SAN FRANCISCO MEDICAL HOME DIRECTORY

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Table of Contents What is a Medical Home? ...... 4 Hospital Care ...... 4 Medical Home Point of Service Fees ...... 4 San Francisco Department of Public Health (DPH) Clinics ...... 5 Castro Mission Health Center ...... 6 Chinatown Public Health Center ...... 7 Cole Street Youth Clinic ...... 8 Curry Senior Center ...... 9 Family Health Center at San Francisco General Hospital ...... 10 General Medicine Clinic at San Francisco General Hospital ...... 11 Housing and Urban Health Center ...... 12 Larkin Street Youth Clinic ...... 13 Maxine Hall Health Center ...... 14 Ocean Park Health Center ...... 15 Positive Health Program at San Francisco General Hospital ...... 16 Potrero Hill Health Center ...... 17 Silver Avenue Family Health Center ...... 18 Southeast Health Center ...... 19 Tom Waddell Health Center ...... 20 Young Adult and Teen Health Center at CHC ...... 21 San Francisco Community Clinic Consortium (SFCCC) Clinics ...... 20 Glide Health Services ...... 23 Haight Ashbury Free Medical Clinic ...... 24 Lyon-Martin Health Services ...... 25 Mission Neighborhood Health Center ...... 26 Mission Neighborhood Resource Center ...... 27 Native American Health Center ...... 28 North East Medical Services (NEMS) ...... 29 St. Anthony Medical Clinic ...... 31 South of Market Health Center ...... 32 Other Healthy San Francisco ...... 33 Medical Homes...... 33 BAART Community HealthCare ...... 34 Brown & Toland Physicians-CPMC ...... 36 Chinese Community Health Care Association (CCHCA)/Chinese Hospital ...... 38 Kaiser Permanente San Francisco Medical Center ...... 40 Sister Mary Philippa Health Center ...... 41 Healthy San Francisco Clinic Network Map ...... 42

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When you enroll in Healthy San Francisco you get to choose a Medical Home. This Directory is a listing of the Medical Homes that may be available to you. Once you select your Medical Home, they will work with you to find a doctor or health care provider who will get to know you and help keep you healthy. What is a Medical Home? Your Medical Home is the place (in most cases a clinic) where you will go for your basic medical care, which may include:

Routine and preventive services Care for when you are sick or injured Care for ongoing health issues, such as asthma or diabetes Prescription medicine Specialty care Laboratory tests And other services

Your Medical Home is the first place you should call when you need care. The address and phone number of the Medical Home you choose will be printed on your Healthy San Francisco Participant ID Card.

Once you enroll in Healthy San Francisco, you may not receive services from any health care provider other than at your Medical Home, unless your Medical Home refers you to another provider in the Healthy San Francisco network.

Hospital Care Healthy San Francisco provides hospital care at the hospital or hospitals in your Medical Home network. Except in an emergency, you’ll need a doctor or a specialist in your Medical Home network to refer you for hospital care. Hospital care at hospitals outside your Medical Home network is not paid for by Healthy San Francisco. Medical Home Point of Service Fees A Point of Service fee is what you pay for services at the time you receive them. For example, you may need to pay a fee each time you visit the doctor, go to the emergency room, or have a prescription filled. The amount you pay depends on your Medical Home, your household income and the service you are receiving. If your income is below a certain amount, you may not have to pay a Point of Service Fee for most services.

You can contact your Medical Home for more information on specific fees. The number will be on your Participant ID Card.

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San Francisco Department of Public Health (DPH) Clinics

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Castro Mission Health Center

Medical Home Description Hospital and Emergency Care

The Castro Mission Health Center (CHMC) Healthy San Francisco will provide hospital, primary target populations include Latinos, the urgent, and emergency care for services gay, lesbian, bisexual and transgender (GLBT) received at the hospital(s) in your Medical communities. CMHC has a strong focus on Home Network only. treating families, and women and individuals with HIV. If Castro Mission Health Center is your Medical Home, the hospital in your Medical Home The Center has a well-established reputation in Network is: the community for its innovative thinking and its responsiveness to the identified medical needs San Francisco General Hospital of the communities it serves. In fact, it was the 1001 Potrero Avenue first public health clinic in the United States to San Francisco, 94110 locate an HIV testing site in its premises. (415) 206-8000

CMHC has General Primary Care clinics, If you have a life-threatening emergency a Mental Health program, Multidiagnosis dial 911 or go to the nearest hospital. Program (MDP), Women’s Clinics, confidential HIV testing, Nutritional and Substance Use Except in an emergency you will need a Counseling Services. Other specialty services referral from your Medical Home or a specialist include HIV and diabetes health education for hospital care. If you are being treated at a clinics, EKGs, pediatric audiometry, eye van, hospital other than a hospital in your Medical and podiatry. The health center provides Home network, ask to be considered for their pregnancy testing and counseling, free or reduced cost care program. immunizations, and tuberculosis screening and provides an HIV anonymous testing clinic run Healthy San Francisco does not provide by the AIDS Health Project. hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Medical Home Clinic

Castro Mission Health Center Prescriptions 3850 17th Street San Francisco, CA 94114 If Castro Mission Health Center is your Medical (415) 934-7700 Home, the pharmacies in your Medical Home Network are: Hours M, W, TH, F 7:45am – 5:00pm Walgreens TU 7:45am – 8:00pm 3400 Cesar Chavez St. at Mission St 24-hour Physician On-Call San Francisco, CA 94110 (415) 285-0802 Languages English, Spanish, Tagalog, Portuguese San Francisco General Hospital Outpatient Pharmacy Neighborhoods 1001 Potrero Avenue Noe Valley, Castro District, Mission, Haight, San Francisco, CA 94110 LGBT youth living throughout San Francisco (415) 206-8107

For more information about Castro Mission Health Center and to see a listing of services, please visit www.sfdph.org.

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Chinatown Public Health Center

Medical Home Description Hospital and Emergency Care

Chinatown Public Health Center (CPHC) Healthy San Francisco will provide hospital, specializes in providing culturally competent urgent, and emergency care for services community-oriented health care services for received at the hospital(s) in your Medical residents who reside in Chinatown and North Home Network only. Beach, and other immigrant-dense neighborhoods. Over 90% of the clients who If Chinatown Public Health Center is your utilize CPHC are monolingual in Cantonese or Medical Home, the hospital in your Medical Mandarin. Over 80% of staff speaks an Asian Home Network is: language. San Francisco General Hospital Clinic-Based Primary Care Clinics and Ancillary 1001 Potrero Avenue Services include: Adult Primary care clinics, San Francisco, 94110 Prenatal clinic, and Family Planning clinics. (415) 206-8000 Other Specialty Clinic Services include: Memory clinic, Podiatry services, Adult Mental If you have a life-threatening emergency Health services, Pharmacist counseling dial 911 or go to the nearest hospital. services, Nutrition counseling services, Ear center, Tuberculosis Outreach and Prevention Except in an emergency you will need a services (CHOPS), and Diabetic education. referral from your Medical Home or a specialist for hospital care. If you are being treated at a Community-based Program Development hospital other than a hospital in your Medical Services include: Community Health Home network, ask to be considered for their Education, Community Nutrition Education, free or reduced cost care program. Newcomers Program, Chinese women cancer support group, arthritis self-management Healthy San Francisco does not provide groups, smoke cessation, and CPR classes. hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Medical Home Clinic Prescriptions Chinatown Public Health Center 1490 Mason Street If Chinatown Public Health Center is your San Francisco, CA 94133 Medical Home, the pharmacies in your (415) 364-7600 Medical Home Network are:

Hours Walgreens M – F 8:00am – 5:00pm 776 Market Street @ 4th Street 24-hour Physician On-Call San Francisco, CA 94102 (415) 397-1651 Languages English, Mandarin, Cantonese, Vietnamese, San Francisco General Hospital Tagalog, Burmese Outpatient Pharmacy 1001 Potrero Avenue Neighborhoods San Francisco, CA 94110 Chinatown, North Beach, Tenderloin, (415) 206-8107 South of Market For more information about Chinatown Public Health Center and to see a listing of services, please visit www.sfdph.org.

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Cole Street Youth Clinic

Medical Home Description Hospital and Emergency Care

Huckleberry’s Cole Street Youth Clinic is a Healthy San Francisco will provide hospital, DPH collaboration with Huckleberry Youth urgent, and emergency care for services Programs (HYP), offering comprehensive received at the hospital(s) in your Medical health services to young adults aged 19-24. Home Network only.

Medical services offered include treatment for If Cole Street Youth Clinic is your Medical minor illness and injury, sports physicals, Home, the hospital in your Medical Home immunizations and tuberculosis screening, Network is: chronic disease management, medical case management, reproductive health care, San Francisco General Hospital pregnancy testing, and screening and 1001 Potrero Avenue treatment for sexually transmitted infections. San Francisco, 94110 (415) 206-8000 Psychosocial services, including mental health, health education, case management, and If you have a life-threatening emergency emergency shelter, are provided by our non- dial 911 or go to the nearest hospital. profit partner at the clinic as well as at other sites in the community. Except in an emergency you will need a referral from your Medical Home or a specialist The clinic is available to Healthy San Francisco for hospital care. If you are being treated at a participants aged 19-24. hospital other than a hospital in your Medical Home network, ask to be considered for their Medical Home Clinic free or reduced cost care program.

Cole Street Youth Clinic Healthy San Francisco does not provide 555 Cole Street hospital, urgent or emergency care at hospitals San Francisco, CA 94117 outside of your Medical Home Network. (415) 386-9398

Hours Prescriptions M, TU, F 9:00am – 5:30pm W 9:00am – 1:00pm If Cole Street Youth Clinic is your Medical TH 9:30am – 6:00pm Home, the pharmacies in your Medical 24-hour Physician On-Call Home Network are:

Languages Walgreens English, Spanish, Cantonese 1496 Market Street at Van Ness Ave. San Francisco, CA 94102 Neighborhoods (415) 626-9972 Cole Valley, Hayes Valley, recommended for young adults living throughout San Francisco San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about Cole Street Youth Center and to see a listing of services, please visit www.sfdph.org.

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Curry Senior Center

Medical Home Description Hospital and Emergency Care

Curry Senior Center is a geriatric clinic with a Healthy San Francisco will provide hospital, range of senior-oriented treatments and social urgent, and emergency care for services services. Serving primarily the Tenderloin and received at the hospital(s) in your Medical South of Market neighborhoods, Curry Senior Home Network only. Center provides services to seniors that promote independent living, while maintaining If Curry Senior Center is your Medical Home, their dignity and self esteem. the hospital in your Medical Home Network is: Health services include primary medical care, glaucoma and blood pressure screening, San Francisco General Hospital health education , podiatry, mental health 1001 Potrero Avenue consultation, HIV testing and prevention, and San Francisco, 94110 home visits to home-bound seniors. (415) 206-8000

The center’s target population is seniors aged If you have a life-threatening emergency 55 years or older. dial 911 or go to the nearest hospital.

Medical Home Clinic Except in an emergency you will need a referral from your Medical Home or a specialist Curry Senior Center for hospital care. If you are being treated at a 333 Turk Street hospital other than a hospital in your Medical San Francisco, CA 94102 Home network, ask to be considered for their (415) 885-2274 free or reduced cost care program.

Hours Healthy San Francisco does not provide M - F 9:00am – 12:00pm hospital, urgent or emergency care at hospitals 1:00pm – 5:00pm outside of your Medical Home Network.

Drop-in hours are Prescriptions TU 1:00pm – 2:00pm F 9:00am – 11:00am If Curry Senior Center is your Medical Home, the pharmacies in your Medical Home Languages Network are: English, Spanish, Cantonese, Mandarin, Tagalog, Vietnamese, Cambodian, Laotian, Walgreens Russian 1300 Bush St. @ Larkin San Francisco, CA 94102 Neighborhoods (415) 771-3303 Tenderloin, South of Market San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about Curry Senior Center and to see a listing of services, please visit www.sfdph.org.

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Family Health Center at San Francisco General Hospital

Medical Home Description Hospital and Emergency Care

Family Health Center is the largest primary Healthy San Francisco will provide hospital, care clinic in San Francisco’s Community urgent, and emergency care for services Health Network. The patients served include received at the hospital(s) in your Medical adults living in the Mission, Potrero Hill, and Home Network only. other neighborhoods near San Francisco General Hospital. Family Health Center If Family Health Center is your Medical Home, provides care to an ethnically diverse the hospital in your Medical Home population. Network is:

The providers speak many languages and San Francisco General Hospital have access to trained medical interpreters to 1001 Potrero Avenue support the twenty nine different languages San Francisco, 94110 spoken by patients. Special services are (415) 206-8000 available for people dealing with substance abuse and homelessness, HIV disease, and If you have a life-threatening emergency other chronic diseases such as diabetes. dial 911 or go to the nearest hospital.

Medical Home Clinic Except in an emergency you will need a referral from your Medical Home or a specialist Family Health Center at for hospital care. If you are being treated at a San Francisco General Hospital hospital other than a hospital in your Medical 995 Potrero Avenue Home network, ask to be considered for their Building 80, 1st Floor free or reduced cost care program. San Francisco, CA 94110 (415) 206-5252 Healthy San Francisco does not provide hospital, urgent or emergency care at hospitals Hours outside of your Medical Home Network. M – F 8:30am – 5:00pm M – TH 5:30pm – 9:00pm Prescriptions

Languages If Family Health Center is your Medical Home, Assistance is available in all languages, the pharmacies in your Medical Home including American Sign Language. Network are:

Neighborhoods Walgreens Mission and Potrero Hill Districts 1189 Potrero Avenue at 24th Street San Francisco, CA 94110 (415) 647-1397

San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about Family Health Center at San Francisco General Hospital and to see a listing of services, please visit www.sfdph.org.

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General Medicine Clinic at San Francisco General Hospital

Medical Home Description Hospital and Emergency Care

The General Medicine Clinic is the adult Healthy San Francisco will provide hospital, primary care clinic at San Francisco General urgent, and emergency care for services Hospital, and an Internal Medicine Resident received at the hospital(s) in your Medical Clinic for the University of , San Home Network only. Francisco. It is located on the first floor of the main hospital next to the clinic lobby entrance. If General Medicine Clinic is your Medical Home, the hospital in your Medical Home Primary care clinics are held each morning and Network is: afternoon, Monday through Friday, as well as on Tuesday evenings. Other services include San Francisco General Hospital nutritional counseling, refill clinic, and social 1001 Potrero Avenue work services. Our nurses have special San Francisco, 94110 expertise in smoking cessation, stress (415) 206-8000 reduction, and diabetes education. If you have a life-threatening emergency Medical Home Clinic dial 911 or go to the nearest hospital.

General Medicine Clinic at Except in an emergency you will need a San Francisco General Hospital referral from your Medical Home or a specialist 1001 Potrero Avenue, Suite 1M3 for hospital care. If you are being treated at a San Francisco, CA 94110 hospital other than a hospital in your Medical (415) 206-8492 Home network, ask to be considered for their free or reduced cost care program. Hours M - F 8:30am – 9:00pm Healthy San Francisco does not provide TU 5:00pm – 8:30pm hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Languages Assistance is available in all languages, Prescriptions including American Sign Language. If General Medicine Clinic is your Medical Neighborhoods Home, the pharmacies in your Medical Mission and Potrero Districts Home Network are:

Walgreens 1189 Potrero Avenue at 24th Street San Francisco, CA 94110 (415) 647-1397

San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about General Medicine Clinic at San Francisco General Hospital and to see a listing of services, please visit www.sfdph.org.

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Housing and Urban Health Center

Medical Home Description Hospital and Emergency Care

The Housing and Urban Health Clinic (HUHC) Healthy San Francisco will provide hospital, primarily targets people with a history of urgent, and emergency care for services homelessness who are now living in supportive received at the hospital(s) in your Medical housing. We provide an integrated primary Home Network only. care and mental health service for adults and have an HIV specialty service. If the Housing and Urban Health Clinic is your Medical Home, the hospital in your Medical HUHC has a well-established reputation in the Home Network is: community for its innovative thinking and its responsiveness to the identified medical needs San Francisco General Hospital of the communities it serves. HUHC is the first 1001 Potrero Avenue clinic in the nation to focus primarily on people San Francisco, 94110 living in supportive housing. (415) 206-8000

HUHC has General Primary Care clinics, If you have a life-threatening emergency Mental Health services, substance abuse dial 911 or go to the nearest hospital. counselors, medication adherence support and acupuncture services. Other specialty services Except in an emergency you will need a include HIV and most routine laboratory and referral from your Medical Home or a specialist health screening services including EKGs, eye for hospital care. If you are being treated at a van, and the mobile mammogram van. The hospital other than a hospital in your Medical health center provides pregnancy testing and Home network, ask to be considered for their counseling, immunizations, tuberculosis free or reduced cost care program. screening and provides HIV testing and counseling for people who have established Healthy San Francisco does not provide primary care at HUHC. hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Medical Home Clinic Prescriptions Housing and Urban Health Clinic 234 Eddy Street If the Housing and Urban Health Clinic is your San Francisco, CA 94102 Medical Home, the pharmacies in your (415) 353-5095 Medical Home Network are:

Hours Walgreens M, Tu, W, F 8:30am – 4:30pm 1300 Bush St (at Larkin). Th 8:30am – noon San Francisco, CA 94102 24-hour Physician On-Call (415) 771-3303

Languages San Francisco General Hospital English and Spanish Outpatient Pharmacy 1001 Potrero Avenue Neighborhood San Francisco, CA 94110 Tenderloin (415) 206-8107

For more information about the Housing and Urban Health Clinic and to see a listing of services, please visit www.sfdph.org.

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Larkin Street Youth Clinic

Medical Home Description Hospital and Emergency Care

The Larkin Street Youth Clinic is a Healthy San Francisco will provide hospital, collaboration of DPH and Larkin Street urgent, and emergency care for services Youth Services (LSYS). The clinic offers received at the hospital(s) in your Medical comprehensive health services for Home Network only. young adults, and is available to Healthy San Francisco participants If Larkin Street Youth Clinic is your Medical aged 18-24. Home, the hospital in your Medical Home Network is: Medical services offered include treatment for minor illness and injury, sports physicals, San Francisco General Hospital immunizations, tuberculosis screening, chronic disease and medical case management, 1001 Potrero Avenue reproductive health care, pregnancy testing, San Francisco, 94110 (415) 206-8000 and screening and treatment for sexually transmitted infections. Additionally, HIV services, primary and specialty care services, If you have a life-threatening emergency including access to clinical trials and other dial 911 or go to the nearest hospital. research, are provided at 1138 Sutter Street and at the LSYS Assisted Care and After Care Except in an emergency you will need a Program at 129 Hyde Street. referral from your Medical Home or a specialist for hospital care. If you are being treated at a Wrap-around psychosocial services, including hospital other than a hospital in your Medical extensive housing services, are provided at the Home network, ask to be considered for their larger Larkin Street center, a non-profit partner, free or reduced cost care program. and at scattered sites in the community. Healthy San Francisco does not provide The clinic is available to Healthy San Francisco hospital, urgent or emergency care at hospitals participants aged 18-24. outside of your Medical Home Network.

Medical Home Clinic Prescriptions

Larkin Street Youth Clinic If Larkin Street Youth Clinic is your Medical 1138 Sutter Street Home, the pharmacies in your Medical San Francisco, CA 94109 Home Network are: (415) 673-0911 ext 259 Walgreens Hours 1300 Bush Street @ Larkin M – F 9:30am – 6:00pm San Francisco, CA 94109 TU 11:00am – 6:00pm (415) 771-3303 24-hour Physician On-Call San Francisco General Hospital Languages Outpatient Pharmacy English, Spanish 1001 Potrero Avenue San Francisco, CA 94110 Neighborhoods (415) 206-8107 Tenderloin, Homeless and runaway youths throughout San Francisco For more information about Larkin Street Youth Clinic and to see a listing of services, please visit www.sfdph.org.

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Maxine Hall Health Center

Medical Home Description Hospital and Emergency Care

Maxine Hall Health Center provides primary Healthy San Francisco will provide hospital, care health services for all ages including a urgent, and emergency care for services primary care clinic, a walk-in clinic, an HIV received at the hospital(s) in your Medical clinic, and a women’s clinic. Maxine Hall Health Home Network only. Center is dedicated to providing culturally competent health services that are If Maxine Hall Health Center is your Medical geographically accessible. Home, the hospital in your Medical Home Network is: The Center provides comprehensive, multi- disciplinary Primary Care and Urgent Care San Francisco General Hospital services to residents of the Western Addition 1001 Potrero Avenue and surrounding communities. About 45% of San Francisco, 94110 the clinic patient population is African (415) 206-8000 American, 12% is Asian, 10% is Hispanic, and 30% is Caucasian. If you have a life-threatening emergency dial 911 or go to the nearest hospital. Services offered include telephone advising, nurse clinics, social workers, psychosocial Except in an emergency you will need a services, and substance abuse services. Other referral from your Medical Home or a specialist services include comprehensive prenatal for hospital care. If you are being treated at a services, family planning, immunization, and hospital other than a hospital in your Medical podiatry. Daily drop-in clinics are available for Home network, ask to be considered for their patients who need same-day medical care. free or reduced cost care program. Extensive services to persons with HIV include a dedicated HIV clinic on Thursday afternoons. Healthy San Francisco does not provide HIV testing is offered on site. hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Medical Home Clinic Prescriptions Maxine Hall Health Center 1301 Pierce Street If Maxine Hall Health Center is your Medical San Francisco, CA 94115 Home, the pharmacies in your Medical (415) 292-1300 Home Network are:

Hours Walgreens M - F 8:30am – 5:00pm 776 Market Street @ 4th Street 24-hour Physician On-Call San Francisco, CA 94102 (415) 397-1651 Languages English, Spanish, Mandarin, Cantonese San Francisco General Hospital Outpatient Pharmacy Neighborhoods 1001 Potrero Avenue Western Addition, Richmond, Haight, Marina, San Francisco, CA 94110 Hayes Valley, Pacific Heights (415) 206-8107

For more information about Maxine Hall Health Center and to see a listing of services, please visit www.sfdph.org.

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Ocean Park Health Center

Medical Home Description Hospital and Emergency Care

Ocean Park Health Center is located in the Healthy San Francisco will provide hospital, heart of the Sunset area. The mission of urgent, and emergency care for services Ocean-Park Health Center is to keep received at the hospital(s) in your Medical individuals and families in the community Home Network only. healthy through preventive and primary health care services provided by a multidisciplinary, If Ocean Park Health Center is your Medical culturally sensitive staff of trained Home, the hospital in your Medical Home professionals. The health center serves all age Network is: groups. Many of the clients are recent immigrants, monolingual or those with limited San Francisco General Hospital English skills. 1001 Potrero Avenue San Francisco, 94110 Health center services include primary care for (415) 206-8000 acute and chronic medical problems, adults, and geriatric patients, immunizations for adults, If you have a life-threatening emergency on-site nutritionist and pharmacist services, dial 911 or go to the nearest hospital. podiatry, family planning, pregnancy testing, prenatal care (including high-risk prenatal Except in an emergency you will need a consultations and deliveries at SFGH), nutrition referral from your Medical Home or a specialist counseling, case management services, and for hospital care. If you are being treated at a referral and liaison with adult and pediatric hospital other than a hospital in your Medical mental health services. Home network, ask to be considered for their free or reduced cost care program. Also available is a chronic disease management program for adult diabetics, Healthy San Francisco does not provide which provides nutritionist and diabetic nurse hospital, urgent or emergency care at hospitals education services. outside of your Medical Home Network.

Medical Home Clinic Prescriptions

Ocean Park Health Center If Ocean Park Health Center is your Medical th 1351 24 Avenue Home, the pharmacies in your Medical San Francisco, CA 94122 Home Network are: (415) 682-1900 Walgreens Hours 5280 Geary Blvd @ 17th Avenue M – F 8:00am – 5:00pm San Francisco, CA 94118 24-hour Physician On-Call (415) 668-2041

Languages San Francisco General Hospital English, Cantonese, Mandarin, Vietnamese Outpatient Pharmacy 1001 Potrero Avenue Neighborhoods San Francisco, CA 94110 Sunset, Richmond, Parkside, Oceanview, (415) 206-8107 Merced Heights, Ingleside District For more information about Ocean Park Health Center and to see a listing of services, please visit www.sfdph.org.

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Positive Health Program at San Francisco General Hospital

Medical Home Description Hospital and Emergency Care

The Positive Health Program (PHP) provides Healthy San Francisco will provide hospital, full service HIV specialty and primary care as urgent, and emergency care for services well as urgent care, mental health and received at the hospital(s) in your Medical substance abuse services. Home Network only.

Social work and case management services If Positive Health Program at San Francisco are also an integral part of this program. General Hospital is your Medical Home, the hospital in your Medical Home In order to use PHP as your Medical Home, Network is: you must be HIV positive or have a diagnosis of HIV or AIDS. San Francisco General Hospital 1001 Potrero Avenue Medical Home Clinic San Francisco, 94110 (415) 206-8000 Positive Health Program at SFGH 995 Potrero Avenue, Ward 86 If you have a life-threatening emergency San Francisco, CA 94110 dial 911 or go to the nearest hospital. (415) 206-2400 Except in an emergency you will need a Hours referral from your Medical Home or a specialist By appointment for hospital care. If you are being treated at a M 8:00am – 8:00pm hospital other than a hospital in your Medical TU – FR 8:00am – 5:00pm Home network, ask to be considered for their free or reduced cost care program. Urgent Care drop in hours by appointment M – F 8:00am – 5:00pm Healthy San Francisco does not provide hospital, urgent or emergency care at hospitals Languages outside of your Medical Home Network. Assistance is available in all languages, including ASL. Prescriptions

Neighborhoods If Positive Health Program at San Francisco Mission and Potrero Districts General Hospital is your Medical Home, the pharmacies in your Medical Home Network are:

Walgreens 1496 Market Street at Van Ness Ave. San Francisco, CA 94102 (415) 626-9972

San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about Positive Health Program at SFGH and to see a listing of services, please visit www.sfdph.org.

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Potrero Hill Health Center

Medical Home Description Hospital and Emergency Care

The Potrero Hill Health Center is one of the Healthy San Francisco will provide hospital, community-based primary care health centers. urgent, and emergency care for services It primarily serves low-income individuals and received at the hospital(s) in your Medical families. Home Network only.

Although appointments are recommended for If Potrero Hill Health Center is your Medical visits, patients in need of urgent care can be Home, the hospital in your Medical Home seen and given same day appointments. Network is: Priority new patient appointments are available within two days or less for prenatal, HIV- San Francisco General Hospital positive, and STD cases. Pregnancy testing is 1001 Potrero Avenue available on demand. San Francisco, 94110 (415) 206-8000 Primary care services include preventive services (such as immunizations and cancer If you have a life-threatening emergency screenings), acute illness care, chronic illness dial 911 or go to the nearest hospital. care, prenatal and postpartum care with deliveries by the Perinatal Partnership Medical Except in an emergency you will need a Director, family planning services, medical referral from your Medical Home or a specialist social work services (including case for hospital care. If you are being treated at a management), and referrals to specialty and hospital other than a hospital in your Medical inpatient care services. Other services offered Home network, ask to be considered for their by the health center are podiatry, nutrition free or reduced cost care program. education and consultation services, psychiatric consultation, substance abuse Healthy San Francisco does not provide counseling and referral, diabetic teaching, and hospital, urgent or emergency care at hospitals community outreach. outside of your Medical Home Network.

Medical Home Clinic Prescriptions

Potrero Hill Health Center If Potrero Hill Health Center is your Medical 1050 Wisconsin Street Home, the pharmacies in your Medical San Francisco, CA 94107 Home Network are: (415) 648-3022 A-G Pharmacy Hours 3636 Cesar Chavez @ Guerrero M - F 8:30am – 5:30pm San Francisco, CA 94110 24-hour Physician On-Call (415) 647-3757

Languages San Francisco General Hospital English, Spanish, Tagalog Outpatient Pharmacy 1001 Potrero Avenue Neighborhoods San Francisco, CA 94110 Potrero District, Mission, Bayview/Hunters (415) 206-8107 Point, Bernal Heights, South of Market For more information about Potrero Hill Health Center and to see a listing of services, please visit www.sfdph.org.

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Silver Avenue Family Health Center

Medical Home Description Hospital and Emergency Care

Although the center provides services to Healthy San Francisco will provide hospital, children, adults, and older adults, it also urgent, and emergency care for services specializes in the provision of services to received at the hospital(s) in your Medical women. Services include Centering Pregnancy Home Network only. group, prenatal care, obstetrical delivery at SFGH, pregnancy testing and counseling, If Silver Avenue Family Health Center is your mammography, annual women’s exams, pap Medical Home, the hospital in your Medical smears, pre-operative exams, colposcopy Home Network is: exams and biopsy; limited infertility services and family planning. San Francisco General Hospital 1001 Potrero Avenue Silver Avenue also provides primary care San Francisco, 94110 services, mental health services, substance (415) 206-8000 abuse counseling and referral, HIV testing and counseling, podiatry, and chronic disease If you have a life-threatening emergency management. dial 911 or go to the nearest hospital.

Medical Home Clinic Except in an emergency you will need a referral from your Medical Home or a specialist Silver Avenue Family Health Center for hospital care. If you are being treated at a 1525 Silver Avenue hospital other than a hospital in your Medical San Francisco, CA 94134 Home network, ask to be considered for their (415) 657-1700 free or reduced cost care program.

Hours Healthy San Francisco does not provide M – F 8:00am – 5:00pm hospital, urgent or emergency care at hospitals 24-hour Physician On-Call outside of your Medical Home Network.

Languages Prescriptions English, Spanish, Cantonese, Mandarin, Tagalog, Vietnamese If Silver Avenue Family Health Center is your Medical Home, the pharmacies in your Neighborhoods Medical Home Network are: Visitacion Valley, Bernal Heights, Bayview/Hunters Point, Portola, Excelsior Walgreens 1496 Market Street at Van Ness Ave. San Francisco, CA 94102 (415) 626-9972

San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about Silver Avenue Family Health Center and to see a listing of services, please visit www.sfdph.org.

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Southeast Health Center

Medical Home Description Hospital and Emergency Care

Southeast Health Center is dedicated to Healthy San Francisco will provide hospital, providing culturally competent health services urgent, and emergency care for services to the Bayview Hunter’s Point Community. received at the hospital(s) in your Medical Southeast Health Center provides Home Network only. comprehensive, multi-disciplinary Primary Care and Urgent Care services, Podiatry, Wound If Southeast Health Center is your Medical care, Asthma clinic, to residents of the Bayview Home, the hospital in your Medical Home Hunter’s Point and surrounding communities. Network is: The majority of the clinic patient population is African American. There are significant San Francisco General Hospital numbers of Samoan Americans and Latinos 1001 Potrero Avenue who live in the community and use the clinic’s San Francisco, 94110 services. The clinic sees primarily under-served (415) 206-8000 populations, many of whom suffer from multiple and complex medical and social needs. If you have a life-threatening emergency dial 911 or go to the nearest hospital. Additional services offered include telephone advising, nurse clinics, social workers, Except in an emergency you will need a mammography screening, eye screening, referral from your Medical Home or a specialist health education, psychosocial and substance for hospital care. If you are being treated at a abuse services. Comprehensive prenatal hospital other than a hospital in your Medical services are also offered. There are family Home network, ask to be considered for their planning and immunization clinics. Daily drop- free or reduced cost care program. in clinics are available for patients who need same-day medical care. On-site HIV testing is Healthy San Francisco does not provide offered. Comprehensive, multi-disciplinary hospital, urgent or emergency care at hospitals services are available to persons with HIV. outside of your Medical Home Network.

Medical Home Clinic Prescriptions

Southeast Health Center If Southeast Health Center is your Medical 2401 Keith Street Home, the pharmacies in your Medical San Francisco, CA 94124 Home Network are: (415) 671-7000 Walgreens Hours 776 Market Street @ 4th Street M – F 8:00am – 5:00pm San Francisco, CA 94102 24-hour Physician On-Call (415) 397-1651

Languages San Francisco General Hospital English, Spanish Outpatient Pharmacy 1001 Potrero Avenue Neighborhoods San Francisco, CA 94110 Bayview District, Visitacion Valley, (415) 206-8107 Potrero Hill District For more information about Southeast Health Center and to see a listing of services, please visit www.sfdph.org.

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Tom Waddell Health Center

Medical Home Description Hospital and Emergency Care

The goal of the Tom Waddell Health Center is Healthy San Francisco will provide hospital, to provide quality comprehensive health and urgent, and emergency care for services social services to medically indigent and received at the hospital(s) in your Medical homeless and/or marginally housed residents, Home Network only. particularly, but not exclusively, those in the Tenderloin, South of Market, and Civic Center If Tom Waddell Health Center is your Medical neighborhoods. Its purpose is to alleviate the Home, the hospital in your Medical Home suffering of homeless people, promote their Network is: self-sufficiency, advocate for their re-integration into society and work toward the ultimate San Francisco General Hospital elimination of homelessness. 1001 Potrero Avenue San Francisco, 94110 Access to care is provided through daily (415) 206-8000 (Monday through Saturday) drop-in urgent care visits or via one of the primary care intake If you have a life-threatening emergency clinics. Services provided at Tom Waddell dial 911 or go to the nearest hospital. Health Center include urgent care, primary care, wound clinic, respite, telephone advice, Except in an emergency you will need a social services, mental health, drop-in, diabetic referral from your Medical Home or a specialist clinic, homeless family services, eye van, TB for hospital care. If you are being treated at a test, transgender services, women’s clinic, hospital other than a hospital in your Medical asthma clinic, community outreach, and Home network, ask to be considered for their substance abuse services - office based opiate free or reduced cost care program. treatment, and stabilization services. In addition to services at the health center, Health Healthy San Francisco does not provide Care for the Homeless provides medical, hospital, urgent or emergency care at hospitals podiatry, and psychosocial services around the outside of your Medical Home Network. City as part of its outreach program. Services are also provided at numerous satellite sites. Prescriptions

Medical Home Clinic If Tom Waddell Health Center is your Medical Home, the pharmacies in your Medical Tom Waddell Health Center Home Network are: 50 Lech Walesa (Ivy) Street San Francisco, CA 94102 Walgreens (415) 355-7400 1496 Market Street at Van Ness Ave. San Francisco, CA 94102 Hours (415) 626-9972 M - F 8:30am – 6:30pm SAT 8:30am – 5:00pm San Francisco General Hospital 24-hour Physician On-Call Outpatient Pharmacy 1001 Potrero Avenue Languages San Francisco, CA 94110 English, Spanish (415) 206-8107

Neighborhoods For more information about Tom Waddell Tenderloin, Homeless, South of Market, Health Center and to see a listing of services, Civic Center please visit www.sfdph.org.

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Young Adult and Teen Health Center at CHC

Medical Home Description Hospital and Emergency Care

Young Adult and Teen Health Center at CHC Healthy San Francisco will provide hospital, provides primary care to Healthy San urgent, and emergency care for services Francisco teens and young adults aged 18-24 received at the hospital(s) in your Medical years old. If you choose this medical home, Home Network only. please be aware that you will be required to move to an open medical home once you turn If Young Adult and Teen Health Center is your 24. If you are between the ages of 22 and 23 Medical Home, the hospital in your Medical and would like to maintain your medical home Home Network is: for more than 1 – 2 years, please choose an alternate medical home location. San Francisco General Hospital 1001 Potrero Avenue A wide variety of medical services are available San Francisco, 94110 that focus on health promotion and disease (415) 206-8000 prevention. Services include general medical physicals, sports, school, and employment If you have a life-threatening emergency physicals, chronic disease management dial 911 or go to the nearest hospital. including asthma and weight management, nutritional counseling, immunizations, Except in an emergency you will need a reproductive health care including birth control, referral from your Medical Home or a specialist sexually transmitted infections, and HIV for hospital care. If you are being treated at a screening. hospital other than a hospital in your Medical Home network, ask to be considered for their Young Adult and Teen Health Center at CHC free or reduced cost care program. also provides mental health assessment and referral, management of attention- Healthy San Francisco does not provide deficit/hyperactivity disorder (ADHD), and hospital, urgent or emergency care at hospitals referral to several subspecialty services at outside of your Medical Home Network. SFGH. Care is available to teens and young adults who are victims of violence. Young Adult and Teen Health Center at CHC specializes in Prescriptions multilingual language services for patients whose primary language is not English. If Young Adult and Teen Health Center is your Medical Home, the pharmacy in your Medical Medical Home Clinic Home Network is:

Young Adult and Teen Health Center at CHC Walgreens th 1001 Potrero Avenue, 6M 1189 Potrero Avenue (@ 24 St.) San Francisco, CA 94110 San Francisco, CA 94110 (415) 206-8376 (415) 647-1397

Hours San Francisco General Hospital Monday, Tuesday, Thursday: 9am - 8pm Outpatient Pharmacy Wednesday, Friday: 9am - 5pm 1001 Potrero Avenue San Francisco, CA 94110 Neighborhood (415) 206-8107 Mission and Potrero Hill Districts

Languages For more information about Young Adult and Assistance is available in all languages, Teen Health Center and to see a listing of including American Sign Language. services, please visit www.sfdph.org.

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San Francisco Community Clinic Consortium (SFCCC) Clinics

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Glide Health Services

Medical Home Description Hospital and Emergency Care

Glide Health Services (GHS) is a core program Healthy San Francisco will provide hospital, of the Glide Foundation and Glide Memorial urgent, and emergency care for services Church, which has a 40-year history of service received at the hospital(s) in your Medical and advocacy on behalf of the poor, marginally Home Network only. housed, and disenfranchised in San Francisco’s Tenderloin neighborhood. Glide If Glide Health Services is your Medical Home, Health Services serves as a “gateway,” or point the hospitals in your Medical Home Network of initial contact for many people in need who are: come to Glide seeking services, such as St. Francis Memorial Hospital Glide’s addiction recovery and empowerment 900 Hyde Street programs. We offer a unique, nurse San Francisco, CA 94109 practitioner-managed facility that provides (415) 353-6000 client-centered culturally competent services in a caring and compassionate setting. San Francisco General Hospital (A Medical Home referral is required GHS offers four integrated service models, for specialty care) delivering holistic care: 1001 Potrero Avenue San Francisco, 94110 1. Primary care: adult urgent care, chronic (415) 206-8000 illness care, nursing and social case management, health screenings, health If you have a life-threatening emergency, education and counseling; dial 911 or go to the nearest hospital. 2. Mental health and substance abuse evaluation, crisis intervention, case Except in an emergency you will need a management, counseling, therapy, and referral from your Medical Home or a specialist medication management; for hospital care. If you are being treated at a 3. Complementary care: acupuncture, hospital other than a hospital in your Medical chiropractic, and other alternative Home network, ask to be considered for their therapies; and free or reduced cost care program. 4. HIV/AIDS: HIV risk-reduction counseling, Healthy San Francisco does not provide testing, and linkages (CTL). hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Medical Home Clinic Prescriptions Glide Health Services 330 Ellis Street, 6th Floor If Glide Health Services is your Medical Home, San Francisco, CA 94102 the pharmacies in your Medical Home (415) 674-6140 Network are:

Hours St. Francis Outpatient Pharmacy M - W 8:30 am – 5:00 pm 901 Hyde St TH 12:30 pm – 5:00 pm San Francisco, CA 94109 (415) 776-4650 Drop-in care is on a triage basis; arrive 30 minutes before regular operating hours. SFGH Outpatient Pharmacy (prescriptions from SFGH specialists only) Languages 1001 Potrero Avenue English, Spanish, Tagalog San Francisco, CA 94110 (415) 206-8107 Neighborhood Tenderloin For more information about Glide Health Services and to see a listing of services, please visit www.glide.org. 1178HSF ISSUED FEBRUARY 2013 23 HEALTHY SAN FRANCISCO MEDICAL HOME DIRECTORY

Haight Ashbury Free Medical Clinic

Medical Home Description Hospital and Emergency Care

The Haight Ashbury Free Medical Clinic Healthy San Francisco will provide hospital, opened in response to the needs of the young urgent, and emergency care for services people in the Haight Ashbury neighborhood, received at the hospital(s) in your Medical providing primary medical care, free of charge. Home Network only. A medical clinic where clients can come for quality, non-judgmental and compassionate If Haight Ashbury Free Medical Clinic is your health care, regardless of their ability to pay. Medical Home, the hospital in your Medical Services include: Primary and specialty care, Home Network is: chiropractic care, health care for the homeless, HIV primary care and case management, HIV San Francisco General Hospital risk reduction counseling and testing, 1001 Potrero Avenue acupuncture, smoking cessation services, San Francisco, 94110 women's health services. (415) 206-8000

Medical Home Clinics If you have a life-threatening emergency dial 911 or go to the nearest hospital. Haight Ashbury Free Medical Clinic 558 Clayton Street Except in an emergency you will need a San Francisco, CA 94117 referral from your Medical Home or a specialist (415) 746-1950 for hospital care. If you are being treated at a hospital other than a hospital in your Medical Haight Ashbury Integrated Care Center - Home network, ask to be considered for their Excelsior free or reduced cost care program. 1735 Mission Street San Francisco, CA 94103 Healthy San Francisco does not provide (415) 746-1940 hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Hours M – TH 8:45am – 8:00pm Prescriptions F 12:00pm – 5:00pm If Haight Ashbury Free Medical Clinic is your Languages Medical Home, the pharmacy in your Medical English, Spanish, Cantonese, Mandarin. Home Network are: American Sign Language (ASL) is available with prior notice. San Francisco General Hospital Outpatient Pharmacy Neighborhoods 1001 Potrero Avenue Haight-Ashbury (Upper Haight), Mission, South San Francisco, CA 94110 of Market (415) 206-8107

For more information about Haight Ashbury Free Clinics and to see a listing of services, please visit www.hafci.org.

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Lyon-Martin Health Services

Medical Home Description Hospital and Emergency Care

Lyon-Martin Health Services provides quality, Healthy San Francisco will provide hospital, affordable, nonjudgmental, comprehensive urgent, and emergency care for services health care and health education for women, received at the hospital(s) in your Medical by women. We are committed to serving all Home Network only. women with a focus on lesbians and special outreach to women of color, low income If Lyon-Martin Health Services is your Medical women, older women and women with Home, the hospital in your Medical Home disabilities. Network is:

Services include primary care, gynecology, San Francisco General Hospital primary care for HIV+ women, breast cancer 1001 Potrero Avenue early detection program provider, support San Francisco, 94110 groups, community forums, health care for the (415) 206-8000 homeless, comprehensive primary care and gender reassignment services for If you have a life-threatening emergency transgendered people, smoking cessation dial 911 or go to the nearest hospital. classes, substance abuse education and screening for gay, lesbian, bisexual and Except in an emergency you will need a transgendered women and girls. referral from your Medical Home or a specialist for hospital care. If you are being treated at a Medical Home Clinic hospital other than a hospital in your Medical Home network, ask to be considered for their Lyon-Martin Health Services free or reduced cost care program. 1748 Market Street, Suite 201 San Francisco, CA 94102 Healthy San Francisco does not provide (415) 565-7667 hospital, urgent or emergency care at hospitals outside of your Medical Home Network. Hours M 11:00am – 7:00pm Prescriptions TU 9:00am – 7:00pm W 11:00am – 5:00pm If Lyon-Martin Health Services is your Medical TH 1:00pm – 5:00pm Home, the pharmacy in your Medical Home F 9:00am – 5:00pm Network are:

Languages San Francisco General Hospital English, Spanish Outpatient Pharmacy 1001 Potrero Avenue Neighborhood San Francisco, CA 94110 Hayes Valley / Civic Center (415) 206-8107

For more information about Lyon-Martin Health Services and to see a listing of services, please visit www.lyon-martin.org.

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Mission Neighborhood Health Center

Medical Home Description Hospital and Emergency Care

Mission Neighborhood Health Center is Healthy San Francisco will provide hospital, committed to compassionate, culturally urgent, and emergency care for services competent and comprehensive health care received at the hospital(s) in your Medical services. Mission Neighborhood Health Center Home Network only. strives to provide services for the medically underserved with a focus on the If Mission Neighborhood Health Center is your Latino/Hispanic Spanish-speaking community Medical Home, the hospital in your Medical and its neighbors. Home Network is:

Services include primary care, family planning, San Francisco General Hospital pregnancy tests, adult and senior medicine, 1001 Potrero Avenue HIV services, prenatal, podiatry, nutrition, San Francisco, 94110 x-ray, pharmacy, and lab work. (415) 206-8000

Medical Home Clinics If you have a life-threatening emergency dial 911 or go to the nearest hospital. Mission Neighborhood Health Center 240 Shotwell Street Except in an emergency you will need a San Francisco, CA 94110 referral from your Medical Home or a specialist (415) 552-3870 for hospital care. If you are being treated at a hospital other than a hospital in your Medical Hours Home network, ask to be considered for their M, TU, TH, F 8:00am – 5:30pm free or reduced cost care program. W 10:00am – 5:30pm Healthy San Francisco does not provide Languages hospital, urgent or emergency care at hospitals English, Spanish, Tagalog outside of your Medical Home Network.

Mission Neighborhood Health Center – Prescriptions Excelsior 4434 Mission Street If Mission Neighborhood Health Center is your San Francisco, CA 94112 Medical Home, the pharmacy in your Medical (415) 406-1353 Home Network are:

Hours San Francisco General Hospital M, TU, TH, F 8:00am – 5:30pm Outpatient Pharmacy W 10:00am – 5:30pm 1001 Potrero Avenue San Francisco, CA 94110 Language (415) 206-8107 English, Spanish, Tagalog For more information about Mission Neighborhoods Neighborhood Health Center and to see a Mission and Excelsior Districts listing of services, please visit www.mnhc.org.

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Mission Neighborhood Resource Center

Medical Home Description Hospital and Emergency Care

Mission Neighborhood Resource Center serves Healthy San Francisco will provide hospital, homeless adults in the Mission. Mission urgent, and emergency care for services Neighborhood Resource Center advocates for received at the hospital(s) in your Medical housing and shelter and enhances the Home Network only. physical, social, emotional, and economic health of homeless residents of the If Mission Neighborhood Resource Center is neighborhood. your Medical Home, the hospital in your Medical Home Network is: Services include primary care, family planning, and pregnancy tests. Please note: HIV, San Francisco General Hospital prenatal and podiatry services are not available 1001 Potrero Avenue at Resource Center location. San Francisco, 94110 (415) 206-8000 Medical Home Clinics If you have a life-threatening emergency Mission Neighborhood Health Center – dial 911 or go to the nearest hospital. Mission Neighborhood Resource Center 165 Capp Street Except in an emergency you will need a San Francisco, CA 94110 referral from your Medical Home or a specialist (415) 869-7977 ext 1001 for hospital care. If you are being treated at a hospital other than a hospital in your Medical Hours Home network, ask to be considered for their M, TU, W, TH 8:30am – 5:00pm free or reduced cost care program. F 8:30am – 12:00pm Healthy San Francisco does not provide Languages hospital, urgent or emergency care at hospitals English, Spanish, Hindi outside of your Medical Home Network.

Neighborhoods Prescriptions Mission and Excelsior Districts If Mission Neighborhood Health Center is your Medical Home, the pharmacy in your Medical Home Network are:

San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about Mission Neighborhood Health Center and to see a listing of services, please visit www.mnhc.org.

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Native American Health Center

Medical Home Description Hospital and Emergency Care

Native American Health Center provides health Healthy San Francisco will provide hospital, care to residents in the Mission district, with urgent, and emergency care for services respect for and promotion of American Indian received at the hospital(s) in your Medical culture. Home Network only.

Services include primary care, preventive If Native American Health Center is your care, general dentistry (not included under Medical Home, the hospital in your Medical Healthy San Francisco), patient education Home Network is: services, HIV care and counseling, and high-risk youth substance abuse programs. San Francisco General Hospital 1001 Potrero Avenue Medical Home Clinic San Francisco, 94110 (415) 206-8000 Native American Health Center 160 Capp Street If you have a life-threatening emergency San Francisco, CA 94110 dial 911 or go to the nearest hospital. (415) 621-8051 Except in an emergency you will need a Hours referral from your Medical Home or a specialist M - F 9:00am – 5:00pm for hospital care. If you are being treated at a hospital other than a hospital in your Medical Neighborhood Home network, ask to be considered for their Mission District free or reduced cost care program.

Healthy San Francisco does not provide hospital, urgent or emergency care at hospitals outside of your Medical Home Network.

Prescriptions

If Native American Health Center is your Medical Home, the pharmacy in your Medical Home Network are:

San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about Native American Health Center and to see a listing of services, please visit www.nativehealth.org.

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North East Medical Services (NEMS)

Medical Home Description North East Medical Services Visitacion Valley NEMS is a non-profit community health center 82 Leland Avenue (and Bayshore Blvd.) with four locations, including the heart of San Francisco, CA 94134 Chinatown, the Sunset, Visitacion Valley, and (415) 391-9686 the Portola district. The staff provides comprehensive, quality health care services Hours with a personal touch. NEMS serves a wide M-F 8:30am–5:00pm, Closed 12:00pm–1:00pm range of cultural and ethnic backgrounds with specific expertise in serving Asians. The staff Languages at NEMS can speak many languages, including Cantonese, Mandarin, Vietnamese, Spanish Cantonese, Mandarin, Vietnamese, Burmese, and English and English. Hospital and Emergency Care Medical Home Clinics Healthy San Francisco will provide hospital, North East Medical Services - Chinatown urgent, and emergency care for services 1520 Stockton Street (at Columbus Street) received at the hospital(s) in your Medical San Francisco, CA 94133 Home Network only. (415) 391-9686 If NEMS is your Medical Home, the hospitals Hours in your Medical Home Network are: M-F 8:30am – 5:30pm, Sat 9:00am – 4:00pm San Francisco General Hospital Languages (A Medical Home referral is required Cantonese, Mandarin, Vietnamese, Burmese, for specialty care) and English 1001 Potrero Avenue San Francisco, 94110 North East Medical Services - Portola (415) 206-8000 2574 San Bruno Avenue San Francisco, CA 94134 California Pacific Medical Center (415) 391-9686 (Inpatient services only. A medical home referral is required.)

• St. Luke’s Campus Hours 3555 Cesar Chavez Street M-F 8:30 am – 5:00pm, Sat 9:00 am – 4:00pm • Pacific Campus Closed 12:00 – 1:00pm 2333 Buchanan Street

• Davies Campus Languages 45 Castro Street (at Duboce) Cantonese, Mandarin, Vietnamese, Spanish, • California Campus Armenian and English 3700 California Street

North East Medical Services - Sunset If you have a life-threatening emergency, 1450 Noriega Street dial 911 or go to the nearest hospital. San Francisco, CA 94122

(415) 391-9686 Except in an emergency you will need a referral from your Medical Home or a specialist Languages for hospital care. If you are being treated at a Cantonese, Mandarin, and English hospital other than a hospital in your Medical Home network, ask to be considered for their Hours free or reduced cost care program. M-F 8:30am – 5:00pm, Sat 9:00am – 4:00pm Healthy San Francisco does not provide Closed 12:00pm – 1:00pm hospital, urgent or emergency care at hospitals outside of your Medical Home Network.

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Prescriptions

While Medicines are prescribed at all NEMS locations, they may be picked up only at the NEMS Chinatown, Portola, or Sunset pharmacies.

NEMS has a 24-hour Prescription Refill Hotline at (415) 352-5035.

For more information about NEMS and to see a listing of services, please visit www.nems.org.

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St. Anthony Medical Clinic

Medical Home Description Hospital and Emergency Care

The mission of St Anthony Free Medical Clinic Healthy San Francisco will provide hospital, is to provide high quality care to uninsured urgent, and emergency care for services residents of San Francisco. received at the hospital(s) in your Medical Services include primary care, urgent care, Home Network only. pediatrics, podiatry, psychiatry, mental health therapy, allergy/asthma care, immunizations, If St Anthony Free Medical Clinic is your HIV medical care and testing, acupuncture, Medical Home, the hospital in your Medical pregnancy testing, smoking cessation, health Home Network is: education and outreach. San Francisco General Hospital Medical Home Clinic 1001 Potrero Avenue San Francisco, 94110 St. Anthony Free Medical Clinic (415) 206-8000 150 Golden Gate Avenue San Francisco, CA 94102 If you have a life-threatening emergency (415) 241-8320 dial 911 or go to the nearest hospital.

Hours Except in an emergency you will need a M, TU, TH, F 8:00am – 12:00pm referral from your Medical Home or a specialist 1:00pm – 4:30pm for hospital care. If you are being treated at a W 8:00am – 12:00pm hospital other than a hospital in your Medical Drop-in care is on a triage basis, with a line Home network, ask to be considered for their forming thirty minutes prior to opening free or reduced cost care program.

Languages Healthy San Francisco does not provide English, Cantonese, Vietnamese, Lao, Thai, hospital, urgent or emergency care at hospitals Mandarin, Portuguese, French, Russian, outside of your Medical Home Network. Spanish and Tagalog. Prescriptions Neighborhood Tenderloin Prescriptions for medicine are provided at the clinic through a limited dispensing of medications, with other prescriptions referred to:

San Francisco General Hospital Outpatient Pharmacy 1001 Potrero Avenue San Francisco, CA 94110 (415) 206-8107

For more information about St. Anthony Foundation and to see a listing of services, please visit www.stanthonysf.org.

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South of Market Health Center

Medical Home Description Hospital and Emergency Care

South of Market Health Center provides a Healthy San Francisco will provide hospital, comprehensive health service program that is urgent, and emergency care for services designed to meet health care needs of a low- received at the hospital(s) in your Medical income inner-city population with dignity, Home Network only. compassion, and culturally-sensitive quality medical services. If South of Market Health Center is your Medical Home, the hospital in your Medical Services include primary care, family planning, Home Network is: HIV testing, social services, dentistry (not included under Healthy San Francisco), health San Francisco General Hospital education, women's health care, podiatry, and 1001 Potrero Avenue case management. San Francisco, 94110 (415) 206-8000 Medical Home Clinics If you have a life-threatening emergency South of Market Health Center dial 911 or go to the nearest hospital. 229 7th Street San Francisco, CA 94103 Except in an emergency you will need a (415) 503-6000 referral from your Medical Home or a specialist for hospital care. If you are being treated at a Hours hospital other than a hospital in your Medical M, TU, W, TH 8:00am – 5:00pm Home network, ask to be considered for their F 8:00am – 3:30pm free or reduced cost care program. SAT 8:00am – 3:30pm Healthy San Francisco does not provide South of Market Senior Clinic hospital, urgent or emergency care at hospitals 317 Clementina Street outside of your Medical Home Network. San Francisco, CA 94103 (415) 284-2270 Prescriptions

Hours If South of Market Health Center is your M, TU, W, TH 8:00am – 5:00pm Medical Home, the pharmacy in your Medical F 8:00am – 3:30pm Home Network are:

Languages San Francisco General Hospital English, Spanish, Cantonese, Mandarin, Outpatient Pharmacy Tagalog, Farsi, Russian and Hindi. 1001 Potrero Avenue San Francisco, CA 94110 Neighborhood (415) 206-8107 South of Market For more information about South of Market Health Center and to see a listing of services, please visit www.smhcsf.org.

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Other Healthy San Francisco

Medical Homes

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BAART Community HealthCare

Medical Home Description Hours M,T, Th, F 7am-10:30am, 12:00pm-3:00pm; BAART Community HealthCare has been W 7:00am-10:30am, 12:00pm – 1:00pm providing free and low-cost comprehensive Languages medical care to its patients for over 30 years. English Neighborhood BAART’s mission is to provide low-income, Tenderloin and/or the homeless or marginally housed with cost-effective, comprehensive primary care and Hospital and Emergency Care other health care at its clinics or through community linkages, and to make such Healthy San Francisco will provide hospital, services available to as many people as urgent, and emergency care for services possible that seek them. By doing so, BAART received at the hospital(s) in your Medical Community HealthCare can foster the health, Home Network only. happiness, longevity and self-reliant, responsible behavior of those individuals and If the BAART Community HealthCare is your help them benefit our communities. Medical Home, the hospital in your Medical Home Network is: BAART Community HealthCare offers a wide- range of primary and specialty health care San Francisco General Hospital services including: routine medical care, 1001 Potrero Avenue physical exams, prescriptions, immunizations, San Francisco, 94110 wound care, family planning, women’s health (415) 206-8000 care, adult urgent care, HIV testing and health education. We also provide referrals to our If you have a life-threatening emergency affiliated organizations for substance abuse dial 911 or go to the nearest hospital. treatment (medically assisted treatments) and mental health care for a comprehensive, Except in an emergency you will need a integrated approach to care. Additionally, we referral from your Medical Home or a specialist make referrals to our in-house SSI and Medi- for hospital care. If you are being treated at a Cal advocates who can help advocate and hospital other than a hospital in your Medical navigate the confusing application process for Home network, ask to be considered for their eligible patients. free or reduced cost care program.

Medical Home Clinic Healthy San Francisco does not provide hospital, urgent or emergency care at hospitals BAART Community HealthCare-Market St st outside of your Medical Home Network. 626 Stevenson Alley, 1 Floor San Francisco, CA 94103 (415) 863-3883 Prescription information on next page.

Hours M, T, W, F 6am-2pm; Th 6am-12pm

Neighborhood South of Market

Languages English, Spanish and Tagalog.

BAART Community HealthCare-Turk St 433 Turk Street San Francisco, CA 94109 (415) 928-7800

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Prescriptions

If the BAART Community HealthCare is your Medical Home, the pharmacy in your Medical Home Network is:

Walgreens 1496 Market Street at Van Ness Ave. San Francisco, CA 94102 (415) 626-9972

For more information about BAART Community HealthCare and to see a listing of services, please visit www.baarthealthcare.org.

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Brown & Toland Physicians-CPMC

Medical Home Description Hospital and Emergency Care

As one of the nation’s leading medical groups, Healthy San Francisco will provide hospital, Brown & Toland Physicians sets the standard urgent, and emergency care for services for the way health care is delivered. To help received at the hospital(s) in your Medical you maintain your best health, Brown & Toland Home Network only. Physicians offers a number of care management programs and health and If Brown & Toland Physicians-CPMC is your wellness classes. Brown & Toland Physicians Medical Home, the hospitals in your Medical providers rank among the best in the state for Home Network are: patient satisfaction. California Pacific Medical Center (CPMC) Participants who select Brown & Toland Physicians as their Medical Home may choose • St. Luke’s Campus to receive their primary care from a physician 3555 Cesar Chavez Street located in and around the Pacific Heights or • Pacific Campus Mission neighborhoods. Hospital and outpatient 2333 Buchanan Street ancillary care is provided at California Pacific • Davies Campus Medical Center (CPMC). 45 Castro Street (at Duboce) • California Campus Medical Home Clinics (Pediatric and Maternity Emergency Services only) Brown & Toland Physicians-CPMC has 3700 California Street multiple locations. Primary care providers are located in and around the Pacific Heights and If you have a life-threatening emergency dial Mission neighborhoods. After an HSF 911 or go to the nearest hospital. participant chooses a neighborhood, a primary care provider in that neighborhood is assigned Except in an emergency you will need a referral to the participant by Brown & Toland from your Medical Home PCP or a specialist for Physicians. The provider information is listed hospital care. If you are being treated at a on the participant’s Brown & Toland Physicians hospital other than a hospital in your Medical ID card. Home network, ask to be considered for their free or reduced cost care program. Hours Regular office hours for most Brown & Toland Physicians providers are Monday through If you have an urgent medical need and Friday from 9:00am to 5:00pm. your PCP is unable to see you urgently, you may go to: Most offices are closed during the lunch hour. San Francisco General Hospital Urgent Care Clinic Languages st English, Spanish, Cantonese, Tagalog, and 995 Potrero Avenue, Bldg. 80, 1 Fl Farsi. M-F 8:00am to 7:00pm Neighborhood Sa/Su/Holidays 8:00am to 7:00pm Pacific Heights and Mission neighborhoods

Prescription information on next page.

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Prescriptions

If the Brown & Toland Physicians-CPMC is your Medical Home, the pharmacies in your Medical Home Network are:

Walgreens 1899 Fillmore St. (at Bush) San Francisco, CA 94115 (415) 771-4603

Walgreens 3400 Cesar Chavez St. (at Mission) San Francisco, CA 94110 (415) 285-0802

For more information about Brown & Toland Physicians-CPMC, please visit www.brownandtoland.com

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Chinese Community Health Care Association (CCHCA)/Chinese Hospital

Medical Home Description Hospital and Emergency Care

Chinese Hospital and its’ medical staff have Healthy San Francisco will provide hospital, been providing culturally competent and urgent, and emergency care for services language appropriate health care for the received at the hospital(s) in your Medical Chinese community in San Francisco for over Home Network only. 110 years. The Chinese Community Health Care Association (CCHCA) is the medical If CCHCA/Chinese Hospital is your Medical group of Chinese Hospital which, with its’ over Home, the hospitals in your Medical Home 170 physicians from the Chinese Hospital Network are: medical staff, serve our community in their private offices throughout the city, as well as Chinese Hospital two Chinese Hospital clinic sites. CCHCA 845 Jackson Street primary care physicians include general and San Francisco, 94113 family practice, internal medicine, and women’s (415) 982-2400 health. CCHCA also has a full complement of Specialty Physicians. Our physicians and staff California Pacific Medical Center (CPMC) speak most Chinese dialects and many Asian (A prior authorization is required languages. for specialty care and inpatient services) (415) 600-6000 Medical Home Provider Sites • St. Luke’s Campus Private Practice Network 3555 Cesar Chavez Street Our physician services are available through • Pacific Campus our private offices or our hospital clinic sites. 2333 Buchanan Street A directory can be accessed at • Davies Campus www.cchca.com. 45 Castro Street (at Duboce) • California Campus Sunset Health Services 3700 California Street 1800 31st Avenue (@ Noriega) San Francisco, CA 94122 St. Francis Memorial Hospital (415) 677-2388 (A prior authorization is required for specialty care and inpatient services) 900 Hyde Street Hours San Francisco, CA 94109 M – F 9:00am – 5:30pm (415) 353-6201 SA 9:00am – 4:00pm

If you have a life-threatening emergency, Excelsior Health Services dial 911 or go to the nearest hospital. 888 Paris Street, Suites (@ Geneva)

San Francisco, CA 94112 Except in an emergency you will need a (415) 677-2488 referral from your Medical Home or a specialist

for hospital care. If you are being treated at a Hours hospital other than a hospital in your Medical M – F 9:00am – 5:30pm Home network, ask to be considered for their SA 9:00am – 4:00pm free or reduced cost care program.

Healthy San Francisco does not provide Languages hospital, urgent or emergency care at hospitals Cantonese, Mandarin, Vietnamese, English outside of your Medical Home Network.

Neighborhoods Prescription information on next page. Citywide

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Prescriptions

Prescriptions for medicine are provided at the following pharmacies: • Chinese Hospital Pharmacy • A-G Pharmacy • Daniel’s Pharmacy • Golden Gate Pharmacy • Visitacion Valley Pharmacy For more information about CCHCA/Chinese Hospital and to see a physician directory, please visit www.cchca.com.

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Kaiser Permanente San Francisco Medical Center

Medical Home Description If Kaiser Permanente San Francisco Medical Center is your Medical Home, the hospital in For nearly 60 years, Kaiser Permanente has your Medical Home Network is: provided quality care in an integrated delivery system. Representing virtually all major Kaiser Foundation Hospital medical and surgical specialties, our physicians San Francisco work together in one of the nation’s largest 2425 Geary Blvd. medical groups to provide care for you. San Francisco, CA 94115 (415) 833-2000 Medical Home Clinic Please note that other Kaiser Foundation Kaiser Permanente San Francisco Med Ctr. Hospitals outside of San Francisco are not Internal Medicine included in Healthy San Francisco. 2238 Geary Blvd. San Francisco, CA 94115 If you have a life-threatening emergency dial 911 or go to the nearest hospital. Hours M-F 9:00am – 5:00pm Except in an emergency you will need a referral from your Medical Home or a specialist Advice/Appointments for hospital care. If you are being treated at a English (415) 833-2200 hospital other than a hospital in your Medical Chinese Dialects (415) 833-2239 Home network, ask to be considered for their Spanish (415) 833-2203 free or reduced cost emergency care program.

Urgent Care Healthy San Francisco does not provide hospital, urgent or emergency care at hospitals Advice/Appointments (415) 833-2200 outside of your Medical Home Network.

Kaiser Permanente San Francisco Med Ctr. Prescriptions Healthy San Francisco Program Coordinator Assistance (415) 833-6024 If Kaiser Permanente San Francisco Medical Center is your Medical Home, the pharmacies Languages in your Medical Home Network are: Mandarin, Cantonese, Spanish, English Easyfill (refills by phone) Neighborhoods (415) 833-8151 Citywide Kaiser Permanente SF Med Ctr. Hospital and Emergency Care 2238 Geary Blvd. San Francisco, CA 94115 Healthy San Francisco will provide hospital, Main Pharmacy th urgent, and emergency care for services 4 Floor th received at the hospital(s) in your Medical 6 Floor Home Network only. (415) 833-8150

Kaiser Permanente SF Med Ctr. (French Campus) 4141 Geary Blvd. San Francisco, CA 94115 (415) 833-3295

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Sister Mary Philippa Health Center

Medical Home Description Hospital and Emergency Care

Central to its mission, Sr. Mary Philippa Health Healthy San Francisco will provide hospital, Center and St. Mary's Medical Center provides urgent, and emergency care for services health care and advocacy for the poor through received at the hospital(s) in your Medical the Sr. Mary Philippa Health Center. This clinic Home Network only. offers a coordinated program of comprehensive primary and specialty health services free If Sister Mary Philippa Health Center is your of charge or at a reduced rate to thousands Medical Home, the hospitals in your Medical of uninsured and underserved members of Home Network are: the San Francisco community. Sr. Mary Phillipa Health Center and St. Mary’s Medical Center St. Mary’s Medical Center do not offer family planning services, including 450 Stanyan Street contraceptives or sterilization, to HSF San Francisco, CA 94117 participants. (415) 668-1000

The Center serves a socially and ethnically San Francisco General Hospital diverse population of patients, and these (A Medical Home referral is required patients are served by attending physicians, for specialty care) residents, fellows, nurses and other staff. 1001 Potrero Avenue San Francisco, 94110 Medical Home Clinic (415) 206-8000

Sr. Mary Philippa Health Center If you have a life-threatening emergency, 2235 Hayes Street, 5th Floor dial 911 or go to the nearest hospital. San Francisco, CA 94117 (415) 750-5500 Except in an emergency you will need a referral from your Medical Home or a specialist Hours for hospital care. If you are being treated at a M, W, TH, F 8:30am – 4:00pm hospital other than a hospital in your Medical T 1:00pm – 4:00pm Home network, ask to be considered for their free or reduced cost care program. Languages Healthy San Francisco does not provide Spanish, Cantonese, English, Tagalog, hospital, urgent or emergency care at hospitals Vietnamese outside of your Medical Home Network.

Neighborhoods Prescriptions Haight-Ashbury Prescriptions for medicine are provided at Sr. Mary Philippa Outpatient Pharmacy. The Pharmacy does not provide or fill prescriptions for contraceptives.

For more information about Sr. Mary Philippa Health Center and to see a listing of services, please visit www.stmarysmedicalcenter.org.

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Healthy San Francisco Clinic Network Map

1. BAART Community Healthcare- 7. Cole Street Youth Clinic Market Street 555 Cole Street 626 Stevenson Alley, 1st Floor San Francisco, CA 94117 San Francisco, CA 94103 (415) 386-9398 (415) 863-3883 8. Curry Senior Center 2. BAART Community Healthcare- 333 Turk Street Turk Street San Francisco, CA 94102 433 Turk Street (415) 885-2274 San Francisco, CA 94109 9. Family Health Center at SFGH (415) 928-7800 995 Potrero Avenue Building 80, 3. Brown & Toland Physicians-CPMC 1st Floor Physician location information provided San Francisco, CA 94110 by Brown & Toland Physicians. (415) 206-5252 4. Castro Mission Health Center 10. General Medicine Clinic at SFGH 3850 17th Street 1001 Potrero Avenue, Suite 1M3 San Francisco, CA 94114 San Francisco, CA 94110 (415) 934-7700 (415) 206-8492 5. CCHCA – Chinese Hospital 11. Glide Health Services 835 Jackson Street 330 Ellis Street, 6th Floor San Francisco, CA 94133 San Francisco, CA 94102 (415) 834-2118 (415) 674-6140 6. Chinatown Public Health Center 12. Haight Ashbury Free Medical Clinic 1490 Mason Street 558 Clayton Street San Francisco, CA 94133 San Francisco, CA 94117 (415) 364-7600 (415) 746-1950

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13. Haight Ashbury 25. NEMS – Sunset Integrated Care Center 1450 Noriega Street 1735 Mission Street San Francisco, CA 94122 San Francisco, CA 94103 (415) 391-9686 (415) 746-1940 26. NEMS – Visitacion Valley 14. Housing and Urban Health Clinic 82 Leland Avenue 234 Eddy Street San Francisco, CA 94134 San Francisco, CA 94102 (415) 391-9686 (415) 353-5095 27. Ocean Park Health Center 15. Kaiser Permanente San Francisco 1351 24th Avenue Med Ctr. San Francisco, CA 94122 2238 Geary Blvd. (415) 682-1900 San Francisco CA 94115 28. Positive Health Program at SFGH (415) 833-2200 995 Potrero Avenue, Ward 86 16. Larkin Street Youth Clinic San Francisco, CA 94110 1138 Sutter Street (415) 206-2400 San Francisco, CA 94109 29. Potrero Hill Health Center (415) 673-0911 ext. 259 1050 Wisconsin Street 17. Lyon-Martin Health Services San Francisco, CA 94107 1748 Market Street, Suite 201 (415) 648-3022 San Francisco, CA 94102 30. St. Anthony Free Medical Clinic (415) 565-7667 150 Golden Gate Avenue 18. Maxine Hall Health Center San Francisco, CA 94102 1301 Pierce Street (415) 241-8320 San Francisco, CA 94115 31. Silver Avenue Family Health Center (415) 292-1300 1525 Silver Avenue 19. Mission Neighborhood Health Center San Francisco, CA 94134 240 Shotwell Street (415) 657-1700 San Francisco, CA 94110 32. Sister Mary Philippa Health Center (415) 552-3870 2235 Hayes Street, 5th Floor 20. Mission Neighborhood San Francisco, CA 94117 Health Center - Excelsior (415) 750-5500 4434 Mission Street 33. South of Market Health Center San Francisco, CA 94112 229 7th Street (415) 406-1353 San Francisco, CA 94103 21. Mission Neighborhood (415) 503-6000 Resource Center 34. South of Market Senior Clinic 165 Capp Street 317 Clementina Street San Francisco, CA 94110 San Francisco, CA 94103 (415) 869-7977 (415) 284-2270 22. Native American Health Center 35. Southeast Health Center 160 Capp Street 2401 Keith Street San Francisco, CA 94110 San Francisco, CA 94124 (415) 621-8051 (415) 671-7000 23. NEMS – Chinatown 36. Tom Waddell Health Center 1520 Stockton Street 50 Lech Walesa (Ivy Street) San Francisco, CA 94133 San Francisco, CA 94102 (415) 391-9686 (415) 355-7400 24. NEMS – Portola 2574 San Bruno Avenue 37. Young Adult and Teen Health Center San Francisco, CA 94134 1001 Potrero Avenue, 6M (415) 391-9686 San Francisco, CA 94110 (415) 206-8376

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