Guest-Directory-EN.Pdf
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E M Dear guest, With great pleasure we welcome you at the Grand Hotel Imperiale O Resort & SPA. Thank you for choosing our Resort for your stay; we guarantee our utmost attention and cooperation to create an unforgettable C experience in this unique location on Lake Como. This guide will offer you useful information about the services of the hotel and L about the area, but please, don’t hesitate to contact our Reception dialing n° 9 over the telephone. Due to the particular situation we are going through, we kindly invite you to read carefully the first E page, where we remind the requisite behavior to protect your and our health. We will treasure every single comment that you leave in the W satisfaction questionnaire you find in this guide. We thank you again for your preference and we wish you the most enjoyable stay. Warmest regards. Umberto Butti General Manager ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 E M We have implemented all the procedures to protect your health. O Our staff have been informed about all the Hygienic rules to be C respected. Supervision of common areas and implementation of correct behaviours based on the duties of their role. Everyone is using protective masks and if required, gloves. L Everyday we check the temperature of our staff. We implemented the use of signs and technical devices that guarantee the social distancing required by the current E regulations. Check-in and check-out procedures have been adapted to the protocol regarding the fight against the spread of Covid-19, ensuring the social distancing and the protection of the health W of all our guests. Daily cleaning and disinfection of common areas, corridors, hall, reception desk, sofa, tables, using special medical-surgical products and devices to decontaminate the surfaces. All the common areas are provided with devices with hand sanitizing gel. Every Guest’s change, the room will be completely disinfected with special products and devices, sanitized with special ozone machine and ventilated for one hour. ➤ Reception All our guests will find in the room a special welcome kit with Tel. 9 masks and disinfectant wipes. ➤ Imperialino Restaurant During the guest’s stay, we disinfect the room with special products and ventilate for 30 minutes. Tel. 600 Breakfast will be served at the table with à la carte menu or in ➤ Ulivo Restaurant the room. Tel. 135 Access to the hotel with any flu symptoms or fever above in 37.5 ➤ Bar della Regina is not allowed. Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 E M O We kindly ask your cooperation to get the optimal result: a pleasant and safe stay. C Please, sanitize your hands at the hotel entrance and before L entering to restaurants, pool, bar and spa. Always keep at least 1 meter to other guests and avoid gathering E of people. Always wear the mask while stopping or passing through the common areas. W Use of elevator is allowed to only one person at the same time, except people of the same family or sharing the room. We required the reservation for all our services. Some of them could be not available due to the Covid-19. Please, let our staff check your temperature at each entrance. ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 T N A R Imperialino Restaurant “Menu à la Carte” U Our restaurant Imperialino by the lakeshore, offers "simply good" Italian cuisine, never banal, not excessive in technique and A therefore recognizable in colours, scents and flavours. T Lunch 12h30 – 14h30 Dinner 19h15 – 22h00 S Reservation is required. E Weekly closing day: Monday. To 9th of July open everyday for dinner. R On Saturday and Sunday also open for lunch. ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 T N A R U Ulivo Restaurant “Menu à la Carte” and "Menu of the day” At restaurant Ulivo, our guests can also enjoy the open space A surrounded by the green of the garden: it will be a joy of colours and flavours to enjoy our rich breakfast à la carte, a nice dinner à T la carte or from our menu of the day with traditional Italian and local dishes, refined and revised. S Breakfast à la carte 07h30 – 10h15 Dinner 19h15 – 21h30 E Reservation is required. R ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 T N A R U Room Service Breakfast, lunch and dinner can be served in the room, with an A extra charge and with the following hours: 07h30 – 10h15 Breakfast (€ 7,00 p.p.) T 12h30 – 14h00 Lunch (€ 7,00 p.p.) 19h30 – 22h00 Dinner (€ 7,00 p.p.) S E R ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 R Bar della Regina A The elegant and refined decors combined with the skilss of our barmen, who create theme cocktails for every season, make the liberty style “Bar della Regina”, in the lobby, the ideal place for B either a business meeting or a pleasant evening accompanied by the soft piano music. Bar della Regina (Lobby Bar) 7h00 - 23h30 ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 Bar La Vela R “Bar la Vela” is located by the Villa Imperiale, and is open from May to September. A You can enjoy refreshing drinks or quick tasty meals also by the pool under your sun umbrella. B Bar La Vela 10h30 – 21h00 Open from June, 16th to September, 15th. Limited seats, reservation can be necessary.. ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 Pool L Surrounded by the greenery and the blue of the lake, you can enjoy a quiet day by the sun beside our pool with its comfortable sunbeds and suns heads. The pool is for hotel guests only, it is located by the O lake and can be reached from the main building through the underground passage. O We offer complimentary pool towels and we kindly recommend you not to bring by the pool the towels of the bathroom. For security reason the use of the pool is allowed only during the P opening hours when the lifeguard is on duty. The pool is open during the summer season. Open from June 16th to September 15th. Due to the social distancing compulsory by the Italian regulations, reservation can be required. ➤ Reception Tel. 9 ➤ Imperialino Restaurant Tel. 600 ➤ Ulivo Restaurant Tel. 135 ➤ Bar della Regina Tel. 633 ➤ Bar La Vela Tel. 641 ➤ Room Service Tel. 638 A P S Imperiale Spa is open every day from 10.00 to 20.00 and offers a large variety of face and body treatments and massages (more information in the Spa menu). E Spa facilities area Wellness area with heated jacuzzi, salt room, relax lounge with water beds, Finnish sauna, steam bath, emotional shower, ice fall. L Hotel guests € 20.00 per person – 120 minutes A Imperiale Spa Suite I Private spa experience for two: relax lounge with steam bath and soft music, chromotherapy, aromatherapy and Breeze. Couple area for massages and treatments, private bathroom and R romantic break. E P M I Opening on July 10th. ➤ Information and Reservation is required. reservations The use of Spa facilities is allowed from 16 years old. Sauna and steam bath are temporary closed due to the Tel. 690 Italian regulations to protect personal health. T R O Imperiale Gym P Fitness area with Technogym equipment. Access isallowed from 16 years old. S Included for hotel guests. External guests € 15,00 per person. E L Tennis In the hotel park is located a turf surface tennis court. Reservation is required and can be made by the hotel reception, where A racquets and balls are available. I Price for rent is € 20,00 per hour. R E P M I ➤ Information and reservations Reservation is required. Tel. 9 E G Moltrasio. R It is the municipality where the Grand Hotel Imperiale is located. This is one of the little villages that follow one another all along the perimeter of the lake. Thanks to its famous Villas, residence of many E celebrities, its mild and sunny climate and the panorama, it is defined as one of the pearls of the lake. Moltrasio consists of many I hamlets that from the lake side develop up to the mountain: Borgo, the administrative, religious and economic heart; San Rocco on the lake side and Tosnacco on the upper part. A copper axe and two C Gallo-roman graves prove the human presence since 2000 A.C.. The most ancient monuments are from the year 1000. N The Churches San Martino church is the main one, located in the Borgo hamlet. The inside is rich in paintings and stuccoes dating back to different periods. The date of its construction is not sure, but a notarial act O proves its existence already in 1207. The side chapel dedicated to the relic of the Sacra Spina and the main altar are enriched with paintings by Giovan Mauro della Rovere, called the ‘Fiamminghino’.