QUICK START GUIDE System Requirements
Page 1 of 158 System Requirements
TABLE OF CONTENTS
SERVER CommServe MediaAgents CommCell Console
z CommCell Console as a Stand-Alone Application
z CommCell Console as a Remote Web-Based Application
BACKUP Active Directory iDataAgent DB2 iDataAgent DB2 DBF iDataAgent Documentum iDataAgent External Data Connector Image Level iDataAgent Informix iDataAgent Lotus Notes/Domino Server iDataAgents Macintosh File System iDataAgent Microsoft Exchange Server iDataAgents
z Microsoft Exchange Database iDataAgent
z Microsoft Exchange Mailbox iDataAgent
z Microsoft Exchange Public Folder iDataAgent Microsoft SharePoint Server iDataAgent Microsoft SQL Server iDataAgent Microsoft Windows File System iDataAgent MySQL iDataAgent NAS iDataAgent Novell Directory Services iDataAgent Novell GroupWise iDataAgent OES File System iDataAgent OpenVMS File System iDataAgent Oracle iDataAgent Oracle RAC iDataAgent PostgreSQL iDataAgent SAP for MAXDB iDataAgent SAP for Oracle iDataAgent Sybase iDataAgent Unix File System iDataAgent z AIX
z HP-UX
z FreeBSD
z Linux
z Solaris
z Unix Virtualization Virtual Server iDataAgent z Microsoft/Hyper-V
z VMware
ARCHIVE OnePass z Windows
z Driverless OnePass - Windows
z Unix and Linux
z BlueArc
z Celerra
z NetApp
z Exchange Mailbox Classic z Isilon and Others
Page 2 of 158 z Domino Mailbox
z Exchange Public Folder
z SharePoint
z Object Link
VIRTUALIZATION Microsoft/Hyper-V VMware SEARCH Search Engine Web Server Compliance Search Web Console LAPTOP Macintosh Linux Windows REPLICATION ContinuousDataReplicator OTHERS 1-Touch
z 1-Touch for Windows
z 1-Touch for AIX
z 1-Touch for HP-UX
z 1-Touch for Linux
z 1-Touch for Solaris CommNet z CommNet Server
z CommNet Browser External Data Connector z NetBackup
z Tivoli Storage Manager
z EMC Networker Media Explorer Considerations for SQL Server 2012 Extended Support and Deprecated Products and Platforms Product Obsolescence Policy
Page 3 of 158 System Requirements - CommServe
The following requirements are for the CommServe:
OPERATING SYSTEM ARCHITECTURE
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 R2 Editions Dual Core Intel Xeon 5100 series @ 2.2 GHz minimum required See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
Microsoft Windows Server 2012 Editions Dual Core Intel Xeon 5100 series @ 2.2 GHz minimum required Core Editions not supported. See Setting up the CommServe on Windows Server 2012 Computers for other considerations.
WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions Dual Core Intel Xeon 5100 series @ 2.2 GHz minimum required
Microsoft Windows Server 2008 R2 Editions Dual Core Intel Xeon 5100 series @ 2.2 GHz minimum required The above Windows Server 2008 requirements apply when using SQL Server 2008. For SQL 2012, see the Windows Server 2008 requirements in Considerations for SQL Server 2012.
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARDWARE SPECIFICATIONS
Based on scalability requirements, we recommend the following hardware specifications for the CommServe computer:
CommCell Environment Specifications This configuration is oriented for large environments to support up to 10,000 servers or 25,000 laptops in a single CommCell. ENTERPRISE Recommended configuration:
z 300 GB of enterprise class Solid-State Disk (SSD) or PCI-E card z 12 CPU cores z 32 to 64 GB RAM memory Primary Disk Set example: Enterprise class SSDs in RAID 5 configuration with one hot spare This configuration is oriented for medium environments to support up to 2,500 servers or 10,000 laptops in a single CommCell. DATA CENTER Recommended configuration:
z 300 GB of disk volume z 8 CPU cores z 32 GB RAM memory Primary Disk Set example: eight, 144 GB, 15K RPM SAS drives, RAID 10 This configuration is oriented for small environments to support up to 1,000 servers or 5,000 laptops in a single CommCell. WORKGROUP Recommended configuration:
z 150 GB of disk volume z 4 CPU cores z 8 to 16 GB RAM memory Primary Disk Set example: four, 144 GB, 15K RPM SAS drives, RAID 10 This configuration is oriented for environments using the SQL Server Express Edition, to support up to 25 servers or 50 laptops EXPRESS in a single CommCell. These client numbers are inclusive of MediaAgents. Recommended configuration:
z 100 GB of disk volume z 2 CPU cores z 8 to 16 GB RAM memory Primary Disk Set example: two, 144 GB, 15K RPM SAS drives, RAID 1
Page 4 of 158 The software installation requires 10GB of disk space on the operating system drive. This space is used for temporary files copied during the installation or upgrade of the CommServe and Microsoft SQL Server software.
For hard drive requirements details of other components (such as the MediaAgent), see the corresponding system requirements pages.
For information on Input Output Operations per second (IOPs) requirements, see IOPs for CommServe Database Volumes.
DATABASE ENGINE
A Microsoft SQL Server 2012 database instance with Service Pack 1 is automatically installed during the installation of the CommServe software. Later SQL Server service packs and updates must be installed manually. We recommend to maintain the SQL Server up-to-date with any important updates released by Microsoft.
If you install the SQL 2012 using your own media and not the installation package created from the Download Manager, make sure to install the Cumulative Update Package 3 as part of the SQL Server deployment. We recommend you to review the recommendations listed in Considerations for SQL Server 2012.
Microsoft SQL Server 2008 (including R2 Editions) is also supported.
The Microsoft SQL Server application that is installed on the computer must be dedicated to support the software and cannot be shared by other applications.
In a clustered environment, SQL Server 2012 with the appropriate service pack must be installed and clustered prior to installing the CommServe software. The CommServe software automatically uses the default or the named instance created during the SQL Server installation.
RECOMMENDED SQL SERVER SETTINGS
The database instance used by the software requires specific SQL server settings. Using the SQL Management Studio, verify the SQL properties listed below.
SQL MEMORY SIZE
Access the server properties and navigate to the Memory page. The maximum server memory should be 50% of the physical memory available in the computer on which the software is installed.
SERVER COLLATION
Run the sp_helpsort system stored procedure, and verify that the server default collation has the following properties:
z Character Set is 1252/ISO (default)
z Sort Order is Dictionary order, and case is Insensitive
z Unicode Collation includes General Unicode, case Insensitive, width Insensitive
TEMP DATABASE PROPERTIES
Navigate to the tempdb database (under the Databases | System Databases node), and access its properties to verify the following:
z The tempdb database has at least 100 MB of disk space. Depending on the components that you decide to install later, additional space may needed.
z Click the Files page to check the autogrowth properties of the database files. The Enable Autogrowth option must be selected, and the file growth should be set to 20%
SERVICE ACCOUNTS
For Service Accounts, use the same Local System account for each service and enable auto-start for SQL services.
On clustered environments, use an account with administrator privileges (such as, a member of the Administrator local group of the computer or domain).
HARDWARE VALIDATION FOR COMMSERVE DATABASE
The CommServe database needs to be on a fast disk for optimal backup performance. Before setting up the CommServe, the storage volumes must be validated for high performance. This can be done using IO meter tool which measures the IOPs (Input Output Operations per second). For more information, see IOPs for CommServe Database Volumes.
MISCELLANEOUS
INTERNET EXPLORER
Microsoft Internet Explorer (IE) version 8.0, 9.0
.NET FRAMEWORK REQUIREMENTS
.NET Framework 4.0 is automatically installed. Make sure to install the hotfix for this .NET version from the Microsoft Site to avoid future issues.
IIS
By default, the Web Server and Web Console packages are installed with the CommServe. To install this software, IIS must be enabled on the CommServe computer and meet the following requirements:
Page 5 of 158 z Microsoft Internet Information Services (IIS) Manager version 7.0 (on Windows 2008 only)
z Microsoft Internet Information Services (IIS) Manager version 7.5
z All components of Microsoft Internet Information Services (IIS) Manager version 7.0 should be installed on Windows 2008
COMMSERVE NAME
By default, the Simpana software uses the name of the server computer (where the CommServe component will be installed) as the CommServe name. During the installation of the CommServe component, the software also allows you to specify a different CommServe name.
The CommServe name cannot be or contain the word "commcell". Therefore, if you plan to specify a different CommServe name during installation, make sure not to include the word "commcell".
COMMSERVE DATABASE ON CIFS
The CommServe's SQL database is not supported on a CIFS share.
RECOMMENDATION FOR USING VIRTUAL MACHINES
MEMORY
z Allocate multiple virtual CPUs to a virtual machine, if the anticipated SQL Server workload can take advantage of all the virtual CPUs.
z Memory page sharing and memory ballooning must be enabled on the virtual machine.
STORAGE
SQL Data files and log files must reside on different disks (different VMFS). It is recommended to place the log files on RAID 1+0 or RAID 1 disks.
NETWORK
Make sure to use the VMXNET virtual network adapter and separate virtual switches, each connected to its own physical network adapter.
JAVA RUNTIME ENVIRONMENT (JRE)
The software supports JRE version 1.7.x or higher.
If a JRE version 1.7.0_17 or higher is available, the software will use the existing JRE software.
If a JRE version lower than 1.7.0_17 is available, or no JRE version is available at all, you will be prompted to install JRE version 1.7.0_17.
NOTES ON COMMSERVE INSTALLATION
The CommServe is a resource intensive application and should be installed on a dedicated server. Therefore, it is recommended that the CommServe not be installed on a computer running other applications, such as Microsoft Exchange Server, an Oracle database, etc. Additionally, CommServe installed on virtual machines generally perform at about 60% capacity compared to physical machines with similar configurations.
The software should not be installed on a compressed drive.
If you wish to install the CommServe on Microsoft Windows Small Business Server platforms, you must install the CommServe along with the Microsoft SQL Desktop Engine (MSDE). However, if you already have a CommServe with the SQL Desktop Engine and you want to upgrade to the SQL Enterprise edition, see SQL Server Edition Upgrade for step-by-step instructions.
The computer on which the software is installed must have a static IP address. The software does not support Dynamic Host Configuration Protocol (DHCP).
INSTALLING ON A VMWARE ENVIRONMENT
If installing the CommServe on a VMware virtual machine, consider the following recommendations for optimal performance:
z The ESX Server hosting the virtual machine should be vSphere (4.0) or above.
z Disable vMotion for the virtual machine and the storage.
z The virtual machine on which the CommServe will be installed should have:
{ Minimum 2 64-bit vCPUs
{ Minimum 16 GB RAM
{ All VMware tools and utilities installed
z Minimum bandwidth of 1 Gbps for data transfer.
z The CommServe's SQL database should be configured on shared storage (such as a SAN or FAST disk).
INSTALLING ON A HYPER-V ENVIRONMENT
If installing the CommServe on a Hyper-V virtual machine, consider the following recommendations for optimal performance:
Page 6 of 158 z Hyper-V Server 2008 R2 with Service Pack 1 (or higher) should be used to host the virtual machine.
z The virtual machine on which the CommServe will be installed should have:
{ Minimum 4 64-bit vCPUs
{ Minimum 16 GB RAM
{ All Hyper-V Integration tools installed using the latest versions
z A fast and dedicated storage as well as network interfaces for optimal performance of the CommServe SQL database.
NOTES ON COMBINED INSTALLATIONS
You will often install more than one module (For example, CommServe, MediaAgent, Client) on a single computer so that it can perform two or more functions. For example, you may want to back up the file system of a MediaAgent; hence, you would install both the MediaAgent and client software on that computer.
When you combine two or more functions on a single computer, the storage resources required to support the software for that computer are not essentially cumulative. This is because modules share some of the same software. As a result, combined installations require about 30 MB less disk space than installations where the software resides on separate computers.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 7 of 158 System Requirements - MediaAgent
The following requirements are for the MediaAgent:
OPERATING SYSTEM ARCHITECTURE
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 64-bit RS/6000 43P Model 150 - 375 MHZ or higher; Dual Processors recommended
AIX 5.3 64-bit with technology level 6 and runtime library xlC.rte 8.0.0.0 or RS/6000 43P Model 150 - 375 MHZ or higher; Dual Processors higher recommended
AIX 5.3 32-bit with technology level 6 and runtime library xlC.rte 8.0.0.0 or RS/6000 43P Model 150 - 375 MHZ or higher; Dual Processors higher recommended
Note that all AIX platforms support Logical Partitions (LPAR).
HP-UX HP-UX 11i v3 (11.31) 64-bit Itanium
HP-UX 11i v2 (11.23) 64-bit Itanium
LINUX ORACLE LINUX
Oracle Linux 5.x with glibc 2.5.x Intel Pentium, x64 or compatible processors
RED FLAG LINUX
Red Flag Linux AS 4.1 32-bit with glibc 2.3.x Intel Pentium or compatible 650 MHz processor minimum recommended; Dual 1 GHz or higher processors recommended
RED HAT ENTERPRISE LINUX AS/ES
Red Hat Linux AS 4.0 with glibc 2.3.x Power PC (Includes IBM System p)
Red Hat Enterprise Linux AS/ES 4.0 with glibc 2.3.x Intel Pentium or compatible 650 MHz processor minimum recommended; Dual 1 GHz or higher processors recommended
Red Hat Enterprise Linux AS/ES 4.0 with glibc 2.3.x x64
Red Hat Enterprise Linux AS 5.x with glibc 2.5 x64
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS Server 5 with glibc 2.5.x Power PC (Includes IBM System p)
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x Intel Pentium, Itanium, x64, Power PC (Includes IBM System p) or compatible processors
Red Hat Enterprise Linux/CentOS 5 Advanced Platform with glibc 2.5.x Intel Pentium or compatible 650 MHz processor minimum recommended; Dual 1 GHz or higher processors recommended
Red Hat Enterprise Linux/CentOS 5 Advanced Platform with glibc 2.5.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Power PC (Includes IBM System p)
SuSE Linux 11.x with glibc 2.9.x and above x64
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium or compatible 650 MHz processor minimum recommended; Dual 1 GHz or higher processors recommended
SuSE Linux 11.x with glibc 2.11.x Intel Pentium, x64 or compatible processors
SuSE Linux 10 Enterprise Server Edition with glibc 2.4.x Intel Pentium or compatible 650 MHz processor minimum recommended; Dual 1 GHz or higher processors recommended
SuSE Linux 10 Enterprise Server Edition with glibc 2.4.x x64
SuSE Linux 10 Enterprise Server Edition with glibc 2.4.x Power PC (Includes IBM System p)
UBUNTU
Page 8 of 158 Ubuntu 12.04 LTS x86, x64 or compatible processors
Ubuntu 10.04 LTS Intel Pentium, x64 or compatible processors
SOLARIS Solaris 11.x Ultra5 station or higher; Dual Processors recommended
Solaris 11.x x64
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Ultra5 station or higher; Dual Processors recommended
Solaris 10.x 64-bit x64
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
WINDOWS 8
Microsoft Windows Client 8.1* All Windows-compatible processors supported
See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
*Tape Libraries/Drives are not supported.
Microsoft Windows 8 Editions* All Windows-compatible processors supported
*Tape Libraries/Drives are not supported.
WINDOWS 7
Microsoft Windows 7 Editions* All Windows-compatible processors supported
*Tape Libraries/Drives are not supported.
WINDOWS 2008
Microsoft Windows Server 2008 R2 Editions All Windows-compatible processors supported
Microsoft Windows Server 2008 32-bit and x64 Editions* All Windows-compatible processors supported
*Web Server Editions not supported
WINDOWS VISTA
Microsoft Windows Vista Editions* All Windows-compatible processors supported
*Tape Libraries/Drives are not supported.
WINDOWS 2003
Microsoft Windows Server 2003 32-bit, 64-bit and x64 Editions* with a All Windows-compatible processors supported minimum of Service Pack 2
Microsoft Windows Server 2003 32-bit Editions** with a minimum of Service All Windows-compatible processors supported Pack 2 (as guest OS/virtual machine) on VMware GSX and ESX
**On VMware virtual machines, Hyper-V virtual machines, and Hyper-V R2 Core machines, Disk Libraries configuration is supported.
WINDOWS XP
Microsoft Windows XP Editions* with a minimum of Service Pack 3 All Windows-compatible processors supported
*Tape Libraries/Drives are not supported.
HARDWARE SPECIFICATIONS
Based on scalability requirements, we recommend the following hardware specifications for the MediaAgent computer:
CommCell Environment Enterprise Data Center Workgroup Express LAN MediaAgents for Server / Recommended configuration: Recommended configuration: Recommended configuration: Recommended configuration: Virtual Server Agent Backups z 1 TB of disk volume for z 500 GB of disk volume for z 200GB of disk volume for z 200GB of disk volume for to Tape Index Cache Index Cache Index Cache Index Cache z 12 CPU cores z 8 CPU cores z 4 CPU cores z 2 CPU cores z 24 to 48 GB RAM memory z 16 to 32 GB RAM memory z 12 to 16 GB RAM memory z 8 to 12 GB RAM memory Disk Configuration for Disk Configuration for Disk Configuration for Disk Configuration for
Page 9 of 158 Operating System Install: two Operating System Install: two Operating System Install: two Operating System Install: two 15K drives, RAID 1 15K drives, RAID 1 15K drives, RAID 1 15K drives, RAID 1 LAN MediaAgents for Server / Recommended configuration: Recommended configuration: Recommended configuration: Recommended configuration: Laptops / Virtual Server Agent z 1 TB of disk volume for z 500 GB of disk volume for z 200GB of disk volume for z 200GB of disk volume for Backups to Disk Index Cache Index Cache Index Cache Index Cache z 12 CPU cores z 8 CPU cores z 4 CPU cores z 2 CPU cores z 24 to 48 GB RAM memory z 16 to 32 GB RAM memory z 12 to 16 GB RAM memory z 8 to 12 GB RAM memory z 60 - 120 TB of disk volume z 30 - 60 TB of disk volume z Up to 30 TB of disk volume z Up to 15 TB of disk volume for Disk Library for Disk Library for disk library for disk library Disk Configuration for Disk Configuration for Disk Configuration for Disk Configuration for Operating System Install: two Operating System Install: two Operating System Install: two Operating System Install: two 15K drives, RAID 1 15K drives, RAID 1 15K drives, RAID 1 15K drives, RAID 1 Disk Library Configuration:
z Network Attached Storage z SAS / FC / iSCSI (NAS) { SAS: 6 Gbps HBA Exclusive 10 GigE port { FC: 8 Gbps HBA 7.2 K RPM SAS spindles { iSCSI: Exclusive 10 Gbps NIC 7.2 K RPM SATA/SAS spindles Min. RAID 5 Raid groups with 7+ spindles each Dedicated Storage Adaptor LAN-Free MediaAgents on Recommended configuration: Recommended configuration: Recommended configuration: Recommended configuration: Application Server z 1 TB of disk volume for z 500 GB of disk volume for z 200GB of disk volume for z 200GB of disk volume for Index Cache Index Cache Index Cache Index Cache LAN MediaAgents hosting the For information on Deduplication Database requirements, see Deduplication Building Block Guide. Deduplication Database
z The software installation requires 20 GB of disk space on the operating system drive. This space is used for temporary files copied during the installation or upgrade of the MediaAgent software. z 10 GB for the MediaAgent software and log file growth. z Optimal performance will be realized with solid-state drive (SSD) technology for your local index cache disk. This is particularly important in cases of: { NAS filers running NDMP backups { Backing up large file servers { Any situation where performance is critical
MISCELLANEOUS
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010, 2008 and 2005 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co- exist with other versions of this software.
CLOUD SERVER SUPPORT
The MediaAgent can be installed on a Virtual Server in a Cloud. For example, Virtual Server in Amazon EC2.
After the installation, make sure that the remote clients can access this MediaAgent.
HARDWARE COMPATIBILITY LIST
For information on Tape Hardware/Driver support, see Hardware Matrix.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 10 of 158 System Requirements - CommCell Console as a Stand-Alone Application
The following requirements are for the CommCell Console as a Stand-Alone Application:
OPERATING SYSTEM ARCHITECTURE
LINUX DEBIAN
Debian 5.x Intel Pentium, x64 or compatible processors
FEDORA
Fedora release 8 and above Intel Pentium, x64 or compatible processors
RED FLAG LINUX
Red Flag Linux AS 5.0 64-bit Intel Pentium, x64 or compatible processors
Red Flag Linux AS 4.1 32-bit Intel Pentium, x64 or compatible processors
RED HAT LINUX
Red Hat Enterprise Linux 4.0 and above Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 10.0 and above Intel Pentium, x64 or compatible processors
UBUNTU
Ubuntu 8.04 Intel Pentium, x64 or compatible processors
MAC OS X Mac OS X v10.8.x
Mac OS X v10.7.x
Mac OS X v10.6.x
Mac OS X v10.5.x
WINDOWS WINDOWS 8
Microsoft Windows 8 Editions All Windows-compatible processors supported
WINDOWS 7
Microsoft Windows 7 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS 2008
Microsoft Windows Server 2008 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS VISTA
Microsoft Windows Vista 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS XP
Microsoft Windows XP Professional 32-bit Editions with a minimum of Service All Windows-compatible processors supported Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of SERVER 2003 Service Pack 2
HARD DRIVE
65 MB free disk space
763 MB of temp space required for install or upgrade (where the temp folder resides)
DISPLAY
Page 11 of 158 The minimum resolution required to properly display the CommCell Console is 1280x1024.
The graphical icons in the CommCell Console cannot be displayed in VGA mode. This affects the appearance of the toolbar and the CommCell tree in the CommCell Browser. Also, some table of contents is not displayed correctly.
MISCELLANEOUS
The CommCell Console supports Internet Protocol version 6 (IPv6). See IPv6 Requirements for more information.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
Page 12 of 158 /usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
JAVA RUNTIME ENVIRONMENT (JRE)
The software supports JRE version 1.7.x or higher.
If a JRE version 1.7.0_17 or higher is available, the software will use the existing JRE software.
If a JRE version lower than 1.7.0_17 is available, or no JRE version is available at all, you will be prompted to install JRE version 1.7.0_17.
Note that on Windows Vista and Windows Server 2008 computers, these components will be automatically installed if not already installed on the computer.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 13 of 158 System Requirements - CommCell Console as a Remote Web- Based Application
The following requirements are for the CommCell Console as a Remote Web-Based Application:
OPERATING SYSTEM
The CommCell Console as a Remote Web-Based Application is supported on any operating system running a supported Java-enabled web browser.
SUPPORTED WEB BROWSERS
Google Chrome v5 or higher
Microsoft Internet Explorer (IE) v8*, v9 or higher
Mozilla Firefox v2.0.0.3 or higher
Safari v2.0.4 or higher
* Limited support for Web Console applications. IE 8 supports operations in My Data (for laptop computers) and Download Center, as well as user registration.
DISPLAY
The minimum resolution required to properly display the CommCell Console is 1280x1024.
The graphical icons in the CommCell Console cannot be displayed in VGA mode. This affects the appearance of the toolbar and the CommCell tree in the CommCell Browser. Also, some table of contents is not displayed correctly.
MISCELLANEOUS
The CommCell Console supports Internet Protocol version 6 (IPv6). See IPv6 Requirements for more information.
JAVA RUNTIME ENVIRONMENT (JRE)
The software supports JRE version 1.7.x or higher.
If a JRE version 1.7.0_17 or higher is available, the software will use the existing JRE software.
If a JRE version lower than 1.7.0_17 is available, or no JRE version is available at all, you will be prompted to install JRE version 1.7.0_17.
When running the console as a Web-based application, consider the following:
z On Internet Explorer (IE), the security level should be set to Medium-low for the download to be successful. To adjust the security of the browser, access the Security tab under Internet Options.
z Java plug-in is not supported on Microsoft Windows Server 2008 x64 editions. To run CommCell Console as a Remote Web-Based Application, you need to install 32-bit JRE on 64-bit machines.
z To run the CommCell Console on MAC OS X 10.5 or higher, JRE version must be 1.6.0_35 or higher is required.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 14 of 158 System Requirements - Active Directory iDataAgent
The following requirements are for the Active Directory iDataAgent:
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions Microsoft Windows Server 2008 R2 Editions
WINDOWS Microsoft Windows Server 2003 32-bit, 64-bit and x64 Editions with a minimum of Service Pack 2
HARD DRIVE
1 GB minimum of hard disk space for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
SERVICES
It is recommended that your Active Directory server has DNS services configured.
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 15 of 158 System Requirements - DB2 iDataAgent
The following requirements are for the DB2 iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
DB2 UNIVERSAL DATABASE 10.5/10.1/9.7/9.5/9.1 64-BIT ON:
AIX AIX 5.3*, 6.1, 7.1 Power PC *with technology level 6 (or higher) and runtime library xlC.rte 8.0.0.0 or higher
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 6.x with libstdc++ version 4.2.4 or above Power PC
Red Hat Enterprise Linux 6 with glibc 2.12.x x64
Red Hat Enterprise Linux 5.x with libstdc++ version 4.2.4 or above Power PC
Red Hat Enterprise Linux 5.x with glibc 2.5.x x64
Red Hat Enterprise Linux 4.x with glibc 2.3.x x64
Supported only on versions 9.5 and 9.1.
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x64
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x64
SuSE Linux 11 Enterprise Server with libstdc++ version 4.2.4 or above Power PC
SuSE Linux 10.x with glibc 2.4.x x64
SuSE Linux 10 Enterprise Server with libstdc++ version 4.2.4 or above Power PC
SuSE Linux 10 Enterprise Server s390x 64-bit
Z-LINUX RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 6.x s390x 64-bit
Red Hat Enterprise Linux 5.x s390x 64-bit
Red Hat Enterprise Linux 4.x s390x 64-bit
Supported only on versions 9.5 and 9.1.
SOLARIS Solaris 11.x x64, Ultra5 or higher recommended
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 x64, Ultra5 or higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions
*Core Editions not supported
WINDOWS 2003
Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2
DB2 UNIVERSAL DATABASE 9.7/9.5/9.1 32-BIT ON:
LINUX RED HAT ENTERPRISE LINUX
Page 16 of 158 Red Hat Enterprise Linux 6.x with libstdc++ version 4.2.4 or above Power PC
Red Hat Enterprise Linux 6 with glibc 2.12.x x86 or compatible processors
Red Hat Enterprise Linux 5.x with libstdc++ version 4.2.4 or above Power PC
Red Hat Enterprise Linux 5 with glibc 2.6.x x86 or compatible processors
Red Hat Enterprise Linux 4.x with glibc 2.3.x x86 or compatible processors
Supported only on versions 9.5 and 9.1.
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86 or compatible processors
SuSE Linux 11 Enterprise Server with libstdc++ version 4.2.4 or above Power PC
SuSE Linux 10.x with glibc 2.4.x x86 or compatible processors
SuSE Linux 10 Enterprise Server with libstdc++ version 4.2.4 or above Power PC
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 32-bit Editions
WINDOWS 2003
Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
WINDOWS
888 MB on Simpana install path including Job Results and Log files
88 MB on Job Results
23.5 MB on Log File path (without debug)
LINUX
568 MB on Simpana install path including Log Files and excluding Job Results
1 MB on Simpana Job Results.
34 MB on Log Files (without debug)
AIX
2228.30 MB on Simpana install path including Job Results
1.97 MB on Job Results
906.10 MB on Log location with debug
SOLARIS ZONES/CONTAINERS SUPPORT
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
Page 17 of 158 z System Requirements - Microsoft Windows File System iDataAgent
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent On Solaris computers, the operating system must have been installed with at least the user level software option selected.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
Page 18 of 158 [root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
LIBSTDC++.SO
On Linux, if you have installed libstdc++.so.6, make sure to install the compat-stdlibc++ rpm containing libstdc++.so.5 also.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 19 of 158 System Requirements - DB2 MultiNode iDataAgent (DB2 DPF)
The following requirements are for the DB2 MultiNode iDataAgent (DB2 DPF):
APPLICATION/OPERATING SYSTEM ARCHITECTURE
DB2 UNIVERSAL DATABASE 10.5/10.1/9.7/9.5/9.1 64-BIT ON:
AIX AIX 7.1 Power PC
AIX 6.1 Power PC
AIX 5.3 with technology level 6 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC or higher
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x64
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x64
SuSE Linux 11 with Service Pack 1 x64
SuSE Linux 10.x with glibc 2.4.x x64
SuSE Linux 10 with Service Pack 3 x64
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
Solaris 10.x x64
DB2 UNIVERSAL DATABASE 9.7/9.5/9.1 32-BIT ON:
AIX AIX 7.1 Power PC
AIX 6.1 Power PC
AIX 5.3 Power PC
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x86 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86 or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 x86 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86 or compatible processors
SuSE Linux 10.x with glibc 2.4.x x86 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
HARD DRIVE
See System Requirements - DB2 iDataAgent
SOLARIS ZONES/CONTAINERS SUPPORT
For a comprehensive list of supported components, see Unix Virtualization.
Page 20 of 158 AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
Page 21 of 158 [root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 22 of 158 System Requirements - Documentum iDataAgent
The following requirements are for the Documentum iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
DOCUMENTUM VERSIONS 6.5 SP1 (OR HIGHER), 7.0 AND 7.1 ON:
AIX AIX 6.1 Power PC
HP-UX HP-UX 11i v3 (11.31) Itanium
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.2 with glibc 2.5.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Itanium, x64 or compatible processors
SuSE Linux 10 SP2 Enterprise Server x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of All Windows-compatible processors supported SERVER 2003 Service Pack 2
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
WINDOWS 2008
Microsoft Windows Server 2008 32-bit and x64 Editions* All Windows-compatible processors supported
*Core Editions not supported
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
SUPPORTED DATABASES
ORACLE
Oracle 10g R2 (10.2.x)
Oracle 11g R1
Oracle 11g R2
See System Requirements - Oracle iDataAgent for more information on the supported versions listed above.
DB2
DB2 9.5 Universal Database
DB2 9.7 Universal Database
See System Requirements - DB2 iDataAgent for more information on the supported version listed above.
SQL
Microsoft SQL Server 2005 Editions up to the latest Service Pack
Microsoft SQL Server 2008 Editions up to the latest Service Pack
Microsoft SQL Server 2008 R2 Editions up to the latest Service Pack
Page 23 of 158 Microsoft SQL Server 2012 Editions* *See Considerations for SQL Server 2012.
See System Requirements - Microsoft SQL Server iDataAgent for more information on the supported version listed above.
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 24 of 158 2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 25 of 158 System Requirements - Image Level iDataAgent
The following requirements are for the Image Level iDataAgent:
If using this Agent with a snapshot engine, refer to System Requirements-Image Level iDataAgent - Snapshots Support information on the operating system vendors supported for each snapshot engine with this Agent.
OPERATING SYSTEM ARCHITECTURE
AIX AIX 7.1 64-bit Power PC (Includes IBM System p)
AIX 6.1 64-bit Power PC (Includes IBM System p)
AIX 5.3 32-bit and 64-bit with technology level 7 (or higher) and runtime Power PC (Includes IBM System p) library xlC.rte 8.0.0.0 or higher
LINUX DEBIAN
Debian 5.x with kernel 2.6.26-2 Intel Pentium or compatible minimum required
Debian 5.x with kernel 2.6.26.19-2 x64
Debian 4.x with kernel 2.6.18-686 Intel Pentium or compatible minimum required
Debian 4.x with kernel 2.6.18-6 x64
RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-89 (Update 8) Intel Pentium or compatible minimum required
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-89 (Update 8) x64
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-78 (Update 7) x64
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-78 (Update 7) Intel Pentium or compatible minimum required
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-67 (Update 6) Intel Pentium or compatible minimum required
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-67 (Update 6) x64
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-42 (Update 4) x64
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-42 (Update 4) Intel Pentium or compatible minimum required
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-34 (Update 3) Intel Pentium or compatible minimum required
Red Hat Enterprise Linux AS 4.0 with kernel 2.6.9-34 (Update 3) x64
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71 x64
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-279 (Update x64 3)
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-279 (Update Intel Pentium or compatible minimum required 3)
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-220 (Update x64 2)
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-220 (Update Intel Pentium or compatible minimum required 2)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-92 (Update Intel Pentium or compatible minimum required 2)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-92 (Update x64 2)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-308 (Update x64 8)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-308 (Update Intel Pentium or compatible minimum required 8)
Page 26 of 158 Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-274 (Update Intel Pentium or compatible minimum required 7)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-274 (Update x64 7)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-238 (Update x64 6)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-238 (Update Intel Pentium or compatible minimum required 6)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-194 (Update Intel Pentium or compatible minimum required 5)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-194 (Update x64 5)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-164 (Update x64 4)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-164 (Update Intel Pentium or compatible minimum required 4)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-128 (Update x64 3)
Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-128 (Update Intel Pentium or compatible minimum required 3)
SUSE LINUX (SLES)
SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1) x64
SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1) Intel Pentium or compatible minimum required
SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5 x64
SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5 Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.54.5 (Update 3) Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.54.5 (Update 3) x64
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2) Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2) x64
SuSE Linux 10 Enterprise Server with kernel 2.6.16.46-0.12 (Update 1) x64
SuSE Linux 10 Enterprise Server with kernel 2.6.16.46-0.12 (Update 1) Intel Pentium or compatible minimum required
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Ultra5 or higher recommended
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS 2008
Microsoft Windows Server 2008 32-bit and x64 Editions* All Windows-compatible processors supported
*Core Editions not supported
WINDOWS VISTA
Microsoft Windows Vista 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS XP
Microsoft Windows XP Professional Edition 32-bit with a minimum of Service All Windows-compatible processors supported Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of All Windows-compatible processors supported SERVER 2003 Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
Page 27 of 158 For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB minimum disk space for software installation.
10 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - Microsoft Windows File System iDataAgent
z System Requirements - AIX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent On Solaris computers, the operating system must have been installed with at least the user level software option selected.
.NET FRAMEWORK
.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 28 of 158 /opt/
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
SUPPORTED FILE SYSTEMS AND RESTORE TYPES
The following table lists the file systems and restore types supported for each supported operating system:
FILE SYSTEM OPERATING CXBF CHECKSUM BACK UP DATA VOLUME FILE SYSTEM BLOCKS ONLY RESTORE RESTORE
CXBF CHECKSUM
Unix File System (UFS) Solaris Includes read-only partitions on Unix, as long as the production server and backup host are configured as the same computer Extended 2 File System (ext2) Linux Extended 3 File System (ext3) Linux RAW volumes Linux Solaris Reiser File System (reiserfs) Linux VERITAS File System (VxFS) AIX VERITAS File System (VxFS) Solaris Veritas Volume Manager (VxVM) Solaris Journal File System (JFS2) AIX 'X' File System (XFS) Linux
® z The Unix File System snapshots cannot be backed up by non-CXBF backup jobs. The Unix QSnap (cxbf) driver does not support volumes created by Solaris Volume Manager. z On AIX clients, Data Blocks Only backups are supported for full backups only. z The Image Level iDataAgent on Unix can perform a File Level Restore only when the OS of the Client computer and the MediaAgent are the same.
For a complete listing of applications supported for each operating system, see Image Level - Application Support.
DISCLAIMER
Page 29 of 158 Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 30 of 158 System Requirements - Informix iDataAgent
The following requirements are for the Informix iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
INFORMIX 12.10 FCX ON:
AIX AIX 7.1 Power PC
AIX 6.1 Power PC
HP-UX HP-UX 11i v3 (11.31) Itanium
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x86, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86 or compatible processors
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack 2
INFORMIX 12.10 TCX ON:
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack 2
INFORMIX 12.10 UCX ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x86, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86 or compatible processors
INFORMIX 11.70 FCX ON:
AIX AIX 7.1 Power PC
AIX 6.1 Power PC
HP-UX HP-UX 11i v3 (11.31) Itanium and PA-RISC
HP-UX 11i v2 (11.23) PA-RISC
HP-UX 11i v1 (11.11) 64-bit with a minimum of OS patch level of December PA-RISC
Page 31 of 158 2008 patch bundle or higher (contact Hewlett Packard to obtain the patch)
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x86, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86 or compatible processors
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack 2
*Core Editions not supported
INFORMIX 11.70 UCX ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x86, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86, x64 or compatible processors
INFORMIX 11.70 TCX ON:
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 32-bit Editions
WINDOWS 2003
Microsoft Windows Server 2003 32-bit Editions with a minimum of Service Pack 2
INFORMIX 11.50 FCX ON:
AIX AIX 7.1 Power PC
AIX 6.1 Power PC
AIX 5.3 with technology level 6 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC or higher
HP-UX HP-UX 11i v3 (11.31) Itanium and PA-RISC
HP-UX 11i v2 (11.23) Itanium and PA-RISC
LINUX RED HAT ENTERPRISE LINUX/CENTOS - INFORMIX FC(4) OR HIGHER
Red Hat Enterprise Linux/CentOS 6.x* x86, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x* x64
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4* x64
SUSE LINUX (SLES) - INFORMIX FC(4) OR HIGHER
SuSE Linux 11.x with glibc 2.9.x and above* x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
Page 32 of 158 WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack 2
INFORMIX 11.50 UCX ON:
AIX AIX 6.1 Power PC
AIX 5.3 with technology level 6 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS - INFORMIX FC(4) OR HIGHER
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x* x86, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4* x86, x64 or compatible processors
SUSE LINUX (SLES) - INFORMIX FC(4) OR HIGHER
SuSE Linux 11.x with glibc 2.9.x and above* x86, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x* x86, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
INFORMIX 11.50 HCX ON:
HP-UX HP-UX 11i v3 (11.31) PA-RISC
HP-UX 11i v2 (11.23) PA-RISC
INFORMIX 11.50 TCX ON:
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 32-bit Editions
WINDOWS 2003
Microsoft Windows Server 2003 32-bit Editions with a minimum of Service Pack 2
INFORMIX XPS 8.51 FCX ON:
AIX AIX 6.1 Power PC
AIX 5.3 with technology level 6 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC or higher
LINUX RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 5.x with glibc 2.5.x x64
Red Hat Enterprise Linux 4.x with glibc 2.3.x x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
WINDOWS
Page 33 of 158 479 MB minimum of hard disk space for software.
68 MB of free disk space for log files.
68 MB of free disk space for job results.
LINUX
742 MB minimum of hard disk space for software.
87 MB of free disk space for log files.
87 MB of free disk space for job results.
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent
On Solaris computers, the operating system must have been installed with at least the user level software option selected.
SUPPORTED LIBRARIES FOR CENTOS V5.7 (OR HIGHER)
You should use the latest library versions for CentOS 5.7 (or higher) as the library provided by Simpana may not be the latest. Informix programs may require the latest library versions. If not used, the Informix instance configuration will fail with errors such as showing the server status as UNKNOWN.
To use the latest libraries, rename the libgcc_s.so.1 library located in the Software_Installation_Directory>/Base folder to a different name. This will allow Informix programs to load libraries available from the system.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 34 of 158 System Requirements - Notes Database iDataAgent
The IBM Notes and IBM Domino iDataAgents support the following IBM Domino releases in both the Domino cluster and the non-Domino cluster environments.
If you are running an IBM Domino in a Domino cluster, special restore considerations apply. See Restore Considerations for this Agent in Restore Data - IBM Notes or IBM Domino for more information.
APPLICATION/OPERATING SYSTEM ARCHITECTURE
IBM DOMINO 9.0.X SOCIAL EDITION 32 BIT ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server Intel Pentium, x64 or compatible processors
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
*Core Editions not supported
IBM DOMINO 9.0.X SOCIAL EDITION 64 BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server x64
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
*Core Editions not supported
LOTUS DOMINO SERVER RELEASE 8.02 32-BIT ON:
AIX AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
Page 35 of 158 WINDOWS WINDOWS 2003
Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of All Windows-compatible processors supported Service Pack 2 * Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
LOTUS DOMINO SERVER RELEASE 8.02 64-BIT ON:
AIX AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) x64
SUSE LINUX (SLES)
SuSE Linux 10.x with glibc 2.4.x x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2003
Microsoft Windows Server 2003 x64 Editions with a minimum of Service Pack 2 All Windows-compatible processors supported
LOTUS DOMINO SERVER RELEASE 8.5.X 32-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
Microsoft Windows Server 2008 32-bit and x64 Editions* All Windows-compatible processors supported
*Core Editions not supported
* Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack All Windows-compatible processors supported 2
Microsoft Windows Server 2003 32-bit Editions with a minimum of Service Pack All Windows-compatible processors supported 2
LOTUS DOMINO SERVER RELEASE 8.5.X 64-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
Page 36 of 158 LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x64
SuSE Linux 10.x with glibc 2.4.x x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions* All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2003
Microsoft Windows Server 2003 x64 Editions with a minimum of Service Pack 2 All Windows-compatible processors supported
HARD DRIVE
1.5 GB of minimum disk space is required for installing the software.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - Microsoft Windows File System iDataAgent
z System Requirements - AIX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 37 of 158 /opt/
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
NOTES ON DOMINO 8.5.X ON WINDOWS 2012
For Domino 8.5.X on Windows 2012, ensure that the Domino Sever has 8.5.3 Fix Pack 4 and and above installed on it.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 38 of 158 System Requirements - Notes Document iDataAgent
The IBM Notes and IBM Domino iDataAgents support the following IBM Domino releases in both the Domino cluster and the non-Domino cluster environments.
If you are running an IBM Domino in a Domino cluster, special restore considerations apply. See Restore Considerations for this Agent in Restore Data - IBM Notes or IBM Domino for more information.
APPLICATION/OPERATING SYSTEM ARCHITECTURE
IBM DOMINO 9.0.X SOCIAL EDITION 32 BIT ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server Intel Pentium, x64 or compatible processors
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
*Core Editions not supported
IBM DOMINO 9.0.X SOCIAL EDITION 64 BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server x64
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
*Core Editions not supported
LOTUS DOMINO SERVER RELEASE 8.02 32-BIT ON:
AIX AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
Page 39 of 158 WINDOWS WINDOWS 2003
Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of All Windows-compatible processors supported Service Pack 2 * Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
LOTUS DOMINO SERVER RELEASE 8.02 64-BIT ON:
AIX AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) x64
SUSE LINUX (SLES)
SuSE Linux 10.x with glibc 2.4.x x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of All Windows-compatible processors supported SERVER 2003 Service Pack 2
LOTUS DOMINO SERVER RELEASE 8.5.X 32-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
Microsoft Windows Server 2008 32-bit and x64 Editions* All Windows-compatible processors supported
*Core Editions not supported
* Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack All Windows-compatible processors supported 2
Microsoft Windows Server 2003 32-bit Editions with a minimum of Service Pack All Windows-compatible processors supported 2
LOTUS DOMINO SERVER RELEASE 8.5.X 64-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
Page 40 of 158 LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x64
SuSE Linux 10.x with glibc 2.4.x x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions* All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2003
Microsoft Windows Server 2003 x64 Editions with a minimum of Service Pack 2 All Windows-compatible processors supported
HARD DRIVE
1.5 GB minimum of hard disk space for installing the software.
500 MB of free disk space is required for job result directory.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - Microsoft Windows File System iDataAgent
z System Requirements - AIX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
NOTES ON DOMINO 8.5.X ON WINDOWS 2012
For Domino 8.5.X on Windows 2012, ensure that the Domino Sever has 8.5.3 Fix Pack 4 and and above installed on it.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 41 of 158 System Requirements - Macintosh File System iDataAgent
The following requirements are for the Macintosh File System iDataAgent:
OPERATING SYSTEM
MAC OS X Mac OS X v10.5.x Mac OS X v10.6.x Mac OS X v10.7.x Mac OS X v10.8.x Mac OS X v10.9.x
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
PROCESSOR
Intel-based Macintosh computers
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 42 of 158 System Requirements - Microsoft Exchange Database iDataAgent
The following requirements are for the Microsoft Exchange Database iDataAgent:
APPLICATION
Microsoft Exchange 2003 32-bit Server up to the latest service pack Microsoft Exchange 2007 64-bit Server up to the latest service pack Microsoft Exchange 2010 64-bit Server up to the latest service pack Microsoft Exchange 2013 64-bit Server up to the latest service pack
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 x64 Editions*
*Core Editions not supported
WINDOWS SERVER 2003 Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 2
WINDOWS Microsoft Windows Server 2012 Editions
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
SUPPORTED COMPONENTS
EXCHANGE OFFLINE MINING TOOL
The Exchange Offline Mining Tool is supported on any Windows Server platform.
NOTES ON EXCHANGE OFFLINE MINING TOOL INSTALLATION
The following additional software packages must be installed on the same computer where the Exchange Offline Mining Tool is installed, if they are not already present on the computer:
z .NET Framework 4.0 (will be automatically installed during Offline Mining Tool installation, if needed)
z Microsoft Outlook 2003 (or later)
z For Exchange Server 2010 Editions, the Exchange Offline Mining Tool is supported only with 32-bit versions of Outlook.
z For Exchange Server 2013, the Exchange Offline Mining Tool is supported only with 32-bit versions of Outlook.
Page 43 of 158 MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 44 of 158 System Requirements - Exchange Mailbox iDataAgent
The following requirements are for the Microsoft Exchange Mailbox iDataAgent:
APPLICATION
Microsoft Exchange 2003 32-bit Server up to the latest service pack Microsoft Exchange 2007 64-bit Server up to the latest service pack Microsoft Exchange 2010 64-bit Server up to the latest service pack Microsoft Exchange 2013 64-bit Server up to the latest service pack
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 x64 Editions*
*Core Editions not supported
WINDOWS SERVER 2003 Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
When using Windows Server 2008 R2 Core Editions, you need to install .NET Framework 4.0 manually.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 45 of 158 System Requirements - Exchange Public Folder iDataAgent
The following requirements are for the Microsoft Exchange Public Folder iDataAgent:
APPLICATION
Microsoft Exchange 2003 Server up to the latest service pack Microsoft Exchange 2007 Server up to the latest service pack Microsoft Exchange 2010 Server up to the latest service pack
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 x64 Editions*
*Core Editions not supported
WINDOWS SERVER 2003 Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
NOTES ON OUTLOOK ADD-IN CLIENT INSTALLATION
For Windows clients, JRE 1.7.0_17 is installed automatically with the Outlook Add-In software if it is not already installed.
.NET Framework is needed to support RPC over HTTP connection mode, as well as support for the Exchange Offline Mining Tool. It is not automatically installed by the MSI package and must be manually installed.
Update 331320 must be installed on the client in order to use RPC over HTTP. Contact Microsoft Product Support Services and refer to KB 331320 to obtain this patch.
The Microsoft Visual C++ 2008 Redistributable Package is not automatically installed for MSI installs. However, the required subset of files from Microsoft Visual C++ 2008 Redistributable Package are provided as part of the software and therefore, manual installation is not required.
Page 46 of 158 NOTES ON OUTLOOK OWA PROXY ENABLER INSTALLATION
Prior to configuring Web Access for Exchange 2007 Mailbox/Public Folder Archiver, Exchange WebProxy Archiver Agent, or OWA Proxy Enabler, ensure that the Client Access Role has been configured on the Exchange Server.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 47 of 158 System Requirements - SharePoint Server iDataAgent
The following requirements are for the SharePoint Server iDataAgent:
APPLICATION
Microsoft Windows SharePoint Services version 3.0 up to the latest Service Pack Microsoft Office SharePoint Server 2007 up to the latest Service Pack Microsoft Office Forms Server 2007 up to the latest Service Pack Microsoft Search Server 2008 up to the latest Service Pack Microsoft Search Server 2008 Express up to the latest Service Pack Microsoft SharePoint Server 2010 Microsoft FAST Search Server 2010 Microsoft Search Server 2010 Microsoft SharePoint 2010 Standard and Enterprise Microsoft SharePoint Foundation 2010 Microsoft Search Server 2010 Express Microsoft SharePoint Server 2013 Microsoft Office Project Server 2007 (PWA not supported) Microsoft Office Project Server 2010 (Project Server Service Application not supported)
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions*
*Core Editions not supported
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
* Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
HARD DRIVE
708 MB minimum of hard disk space for installing the software.
500 MB of free disk space is required for log directory.
An appropriate amount of temporary space must be allotted in the Job Results folder to accommodate staging of the SharePoint Service Application Databases, Site Collections and subsites. Calculated based on the size of the largest Service Application Database, 5 largest site collections and 5 largest subsites in the Farm.
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software.
Page 48 of 158 Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 49 of 158 System Requirements - Microsoft SQL Server iDataAgent
The following requirements are for the Microsoft SQL Server iDataAgent:
APPLICATION
Microsoft SQL Server 2005 Editions up to the latest Service Pack Microsoft SQL Server 2008 Editions up to the latest Service Pack Microsoft SQL Server 2008 R2 Editions up to the latest Service Pack Microsoft SQL Server 2012 Editions* Microsoft SQL Server 2014 Editions* *See Considerations for SQL Server 2012 or 2014.
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
WINDOWS 7 Microsoft Windows 7 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1* * Core Editions not supported.
WINDOWS VISTA Microsoft Windows Vista Editions
WINDOWS SERVER 2003 Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2
WINDOWS XP Microsoft Windows XP Editions with a minimum of Service Pack 3
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
265 MB of minimum disk space is required for installing the software.
50 MB of additional hard disk space for log file growth.
724 MB of temp space required for install or upgrade (where the temp folder resides)
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
NOTES ON MICROSOFT SQL SERVER IDATAAGENT INSTALLATION
z The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements specific
Page 50 of 158 to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
z If the option to install SQL Server is disabled make sure there is at least one network protocol enabled. For SQL 2005 go to SQL Server Configuration Manager and enable protocols for each instance.
z Microsoft SQL Server Management Objects (SMO) is required on the client machine. By default, SMO is automatically installed with SQL Server 2005 or later versions.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 51 of 158 System Requirements - Microsoft Windows File System iDataAgent
The following requirements are for the Microsoft Windows File System iDataAgent:
OPERATING SYSTEM
WINDOWS 8 Microsoft Windows Client 8 Microsoft Windows Client 8.1 See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 Editions Microsoft Windows Server 2008 R2 Editions
WINDOWS VISTA Microsoft Windows Vista 32-bit and x64 Editions
WINDOWS XP Microsoft Windows XP Home Editions with a minimum of Service Pack 3 Microsoft Windows XP Professional 32-bit and x64 Editions with a minimum of Service Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
* Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB minimum of hard disk space for installing the software.
500 MB of free disk space is required for job result directory.
500 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
COMMUNICATION SERVER
z Live Communications Server 2005
z Office Communication Server 2007
z Office Communication Server 2007 R2
z Lync Server 2010
MISCELLANEOUS
.NET FRAMEWORK
Page 52 of 158 .NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010, 2008 and 2005 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co- exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 53 of 158 System Requirements - MySQL iDataAgent
The following requirements are for the MySQL iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
MYSQL COMMUNITY SERVER EDITION OR ENTERPRISE, STANDARD OR CLASSIC EDITION - 5.0.26 AND HIGHER, 5.1.X, 5.5.X AND 5.6.X ON:
FREEBSD FreeBSD 8.x x86, x64 or compatible processors
HP-UX HP-UX 11i v3 (11.31) Itanium
LINUX DEBIAN
Debian 7.x x86, x64 or compatible processors
Debian 6.x with glibc 2.11.x x86, x64 or compatible processors
Debian 5.x x86, x64 or compatible processors
GENTOO
Gentoo release 10.1 with glibc 2.6.x x64
OPENSUSE
OpenSuSE 12.1 with glibc 2.14.x x64
OpenSuSE 11.1 with glibc 2.9.x x64
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x64
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 x86, x64 or compatible processors
SOURCE MAGE LINUX
Source Mage Linux x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x x86, x64 or compatible processors
UBUNTU
Ubuntu 9.x x86, x64 or compatible processors
Ubuntu 8.04 x86, x64 or compatible processors
Ubuntu 12.04 LTS x86, x64 or compatible processors
Ubuntu 10.04 LTS x86, x64 or compatible processors
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Sparc T/M series
Solaris 10.x x64
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions
WINDOWS 2008
Microsoft Windows Server 2008 R2 Editions
Microsoft Windows Server 2008 Editions
Page 54 of 158 CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent On Ubuntu 9.x 64-bit computers, it is required that you install the libstdc++.so.5 compatibility package. To install the package, use the following command:
[root]# sudo apt-get install libstdc++5
On Ubuntu and Debian computers, it is recommended that you install the latest packages for the operating system before installing the iDataAgent. To install the latest packages, use the following command:
[root]# apt-get upgrade
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 55 of 158 /opt/
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 56 of 158 System Requirements - NAS iDataAgent
The following requirements are for the NAS iDataAgent:
FILE SERVER OPERATING SYSTEM
The following table lists the supported File Server versions for each vendor:
VENDOR SUPPORTED FILE SERVER Up to BOS 11.0 BLUEARC 1.0, 2.0 DELL COMPELLENT FS 1.0, 2.0 DELL EQUALLOGIC FS 1.0, 2.0 DELL POWERVAULT NX DARTOS 5.5, 5.6, 6.0 EMC CELERRA 7.0, 7.1, 8.1 EMC VNX & VNX2 2.0 EMC VNXE File OS 3 and 4. HITACHI DATA INGESTOR File OS 3 and 4. HITACHI VIRTUAL FILE PLATFORM File OS 3 and 4. HITACHI NAS PLATFORM F Up to BOS 11.0 HITACHI HNAS 5.5, 6.0 HP X9000
IBM N-SERIES ONTAP 7.0 to 8.2 (7-mode and C-mode) *Visible as a NetApp client. 5.5 IBM SONAS 5.5 IBM STORWIZE NeSTOS v2, v3 IMATION NEXSAN
ISILON 7.0, 7.1 *The EMC Isilon Backup Accelerator is supported for NDMP backups. ONTAP 7.0 to 8.2 (7-mode and C-mode) NETAPP
ORACLE ZFS STORAGE APPLIANCE ak-2009.09.01* 2010.02.09* 2010.08.17* 2011.04.24 2013.06.05* 4.3 PILLAR DATA SYSTEMS 3.0 STRATUS 4.22M11 SUN 5320
1 The dump.pathnode setting must be set to yes. This setting is required so that restores from incremental backups have the necessary information to complete. Consult with SUN concerning on how to enable this setting.
HARD DISK
No minimum disk space requirement for installing the software. All required components are installed automatically with the MediaAgent software. There is no separate software to install for NAS Clients. See System Requirements - MediaAgent for information on install information specific to the MediaAgent.
2% of the backup size in free disk space is required for the job results directory. For example, if the backup is 40 GB, then you must have 0.8 GB of free space for the job results directory.
256 MB of free disk space is required for log directory.
Page 57 of 158 MEDIAAGENT OPERATING SYSTEM
The NAS iDataAgent is installed on a MediaAgent computer running a supported version of the following operating systems:
z AIX
z Linux (except Itanium varieties)
z Solaris
z Windows See System Requirements - MediaAgent for information on specific versions supported with these operating systems.
MISCELLANEOUS
FILE SERVER
If media changers and/or tape drives are attached to the file server, all hardware (including the SAN networking hardware) must be of a type supported by the file server.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 58 of 158 System Requirements - Novell Directory Services iDataAgent
System Requirements Supported Features License Requirements
The following requirements are for the Novell Directory Service iDataAgent:
The NetWare iDataAgents are installed on a NetWare server using a Novell client computer, with Novell Client 4.91 SP4 on one of the following operating systems: z Microsoft Windows XP Professional 32-bit Editions z Microsoft Windows Server 2003 32-bit Editions up with a minimum of Service Pack 2
OPERATING SYSTEM ARCHITECTURE
OES LINUX Novell OES2 Linux up to SP3 (SLES 10 SP4) Intel Pentium, x64 or compatible processors
Novell OES11 Linux up to SP1 (SLES 11 SP2) Intel Pentium, x64 or compatible processors
HARD DRIVE
512 MB of minimum disk space is required for installing the software.
512 MB of free disk space is required for job result directory.
512 MB of free disk space is required for log directory.
MISCELLANEOUS
Novell's Storage Management Service must be installed and configured in order to utilize the Target Service Agents.
You must have some form of name resolution between your CommServe, NetWare Server, and MediaAgent to ensure proper operations. It is recommended that your NetWare server has DNS services configured.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 59 of 158 System Requirements - Novell GroupWise iDataAgent
The following requirements are for the Novell GroupWise iDataAgent:
OPERATING SYSTEM ARCHITECTURE
OES LINUX GroupWise 8.0 up to SP3 HP3 on OES2 Linux up to SP3(SLES 10 SP4) Intel Pentium, x64 or compatible processors
GroupWise 7 up to SP3 on OES2 Linux up to SP3(SLES 10 SP4) Intel Pentium, x64 or compatible processors
GroupWise 2012 on OES11 Linux up to SP1 (SLES 11 SP2)* Intel Pentium, x64 or compatible processors *To secure GroupWise 2012 databases, use the OES File System iDataAgent.
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
512 MB of minimum disk space is required for installing the software.
512 MB of free disk space is required for job result directory.
512 MB of free disk space is required for log directory.
MISCELLANEOUS
Novell's Storage Management Service must be installed and configured in order to utilize the Target Service Agents.
You must have some form of name resolution between your CommServe, NetWare Server, and MediaAgent to ensure proper operations. It is recommended that your NetWare server has DNS services configured.
BACKUP SUPPORT WITH GROUPWISE 2012
To secure GroupWise 2012 database residing on an NSS volume, use the OES File System iDataAgent, and to secure GroupWise 2012 database residing on a non-NSS volume use Linux File System iDataAgent.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 60 of 158 System Requirements - OES File System iDataAgent
The following requirements are for the OES File System iDataAgent:
OPERATING SYSTEM ARCHITECTURE
OES LINUX Novell OES2 Linux up to SP3 (SLES 10 SP4) Intel Pentium, x64 or compatible processors
Novell OES11 Linux up to SP1 (SLES 11 SP2) Intel Pentium, x64 or compatible processors
Novell OES Linux up to Support Pack 2 Intel Pentium or compatible minimum required
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
MISCELLANEOUS
Novell NetWare TCP/IP Services configured on the computer.
Novell's Storage Management Service must be installed and configured in order to utilize the Target Service Agents.
You must have some form of name resolution between your CommServe, OES Linux computer, and MediaAgent to ensure proper operations. It is recommended that your OES Linux computer has DNS services configured.
The OES File System iDataAgent should be used to protect the data on NSS volumes on an OES Linux computer. In order to protect the data on a POSIX File System, use the Linux File System iDataAgent.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 61 of 158 System Requirements - OpenVMS File System iDataAgent
The following are the requirements for OpenVMS File System iDataAgent:
OPERATING SYSTEM ARCHITECTURE
OPENVMS OpenVMS 8.4 Itanium
OpenVMS 8.3 Itanium
HARD DRIVE
32 MB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
128 MB of free disk space is required for log directory.
MISCELLANEOUS
NETWORK
HP TCP/IP Services configured on the OpenVMS server.
SSH Services configured on the OpenVMS server.
No firewall settings between the OpenVMS server and the proxy client machine.
SUPPORTED FILE SYSTEMS
The OpenVMS File System iDataAgent supports the following file systems:
On-Disk Structure 2 File System (ODS-2)
On-Disk Structure 5 File System (ODS-5)
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 62 of 158 System Requirements - Oracle iDataAgent
Oracle Database Archiving, which uses the Oracle iDataAgent is only supported in Unix configurations on and Oracle 10g and 11g.
The following requirements are for the Oracle iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
ORACLE 12C DATABASE (ENTERPRISE OR STANDARD EDITION) ON:
AIX AIX 6.1, 7.1 Power PC
LINUX ORACLE LINUX
Oracle Linux 6.x with glibc 2.12.x x64
Oracle Linux 5.x with glibc 2.5.x x64
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x64, Power PC or compatible processors
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x x64, Sparc T/M series
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions
WINDOWS 2008
Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1*
*Core Editions not supported
ORACLE 10G/11G (R1, R2 OR HIGHER) DATABASES (ENTERPRISE OR STANDARD EDITION) ON:
AIX AIX 5.3, 6.1, 7.1 Power PC
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX ORACLE LINUX
Oracle Linux 6.x with glibc 2.12.x x86, x64 or compatible processors
Oracle Linux 5.x with glibc 2.5.x x86, x64 or compatible processors
Oracle Linux 4.x with a minimum of glibc 2.3.4 x86, x64 or compatible processors
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x86, x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86, x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 x86, x64, Power PC or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86, x64, Power PC, Itanium or compatible processors
SuSE Linux 10.x with glibc 2.4.x x86, x64, Power PC or compatible processors
Z-LINUX RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 6.x s390x 64-bit
Red Hat Enterprise Linux 5.x s390x 64-bit
Page 63 of 158 Red Hat Enterprise Linux 4.x s390x 64-bit
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server s390x 64-bit
SuSE Linux 10.x Enterprise Server s390x 64-bit
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x x64, Sparc T/M series
WINDOWS Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2 SERVER 2003
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions Supported on Oracle version 11.2.0.4 and higher.
WINDOWS 2008
Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1*
*Core Editions not supported
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
EXPRESS DATABASE EDITION SUPPORT
Express Editions of Oracle 10g/11g (R2) Databases are supported on all operating systems supported by the Oracle application server.
ORACLE EXADATA DATABASE MACHINE SUPPORT
Oracle Exadata Database Machine is supported on the following Oracle Database versions:
z Oracle 11g (11.1.0.7)
z Oracle 11g R2 (11.2.0.1 or higher)
z Oracle 12c (12.0.1.0 or higher)
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - Microsoft Windows File System iDataAgent
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent
Page 64 of 158 The operating system must have been installed with at least the user level software option selected.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
Page 65 of 158 SELinux is now configured to work with this application.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 66 of 158 System Requirements - Oracle RAC iDataAgent
The following requirements are for the Oracle RAC iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
ORACLE 12C (12.0.1.0 OR HIGHER) ON:
AIX AIX 6.1, 7.1 Power PC
LINUX ORACLE LINUX
Oracle Linux 6.x with glibc 2.12.x x64
Oracle Linux 5.x with glibc 2.5.x x64
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 5.2 with glibc 2.5.x x64, Power PC or compatible processors
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x x64, Sparc T/M series
WINDOWS 7 Microsoft Windows 7 Editions
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions Single instance only
WINDOWS 8
Microsoft Windows 8 Editions
WINDOWS 2008
Microsoft Windows Server 2008 R2 Editions
Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1* Core Editions not supported
ORACLE 10G/11G (R1, R2 OR HIGHER) RAC DATABASES ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 Power PC (Includes IBM System p)
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX ORACLE LINUX
Oracle Linux 6.x with glibc 2.12.x Intel Pentium, x64 or compatible processors
Oracle Linux 5.x with glibc 2.5.x Intel Pentium, x64 or compatible processors
Oracle Linux 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64 or compatible processors
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
Page 67 of 158 Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
WINDOWS Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2 All Windows-compatible processors supported SERVER 2003
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions Supported on Oracle version 11.2.0.4 and higher.
WINDOWS 2008
Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1* All Windows-compatible processors supported
*Core Editions not supported
HARD DRIVE
See System Requirements - Oracle iDataAgent
ORACLE EXADATA DATABASE MACHINE SUPPORT
Oracle Exadata Database Machine is supported on the following Oracle Database versions:
z Oracle 11g (11.1.0.7)
z Oracle 11g R2 (11.2.0.1 or higher)
z Oracle 12c (12.0.1.0 or higher)
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
CERTIFICATION DETAILS FOR SPECIFIC RELEASES
The summaries below serve as a quick reference for your convenience. My Oracle Support Certifications contains the latest information on certified combinations. Full details on supported OS versions, minimum levels, and other installation requirements are found in the Installation Guide for each particular release. For client interoperability information, review Client / Server / Interoperability Support Between Different Oracle Versions (Doc ID 207303.1). z 12.1
z OS versions and minimum levels
{ Windows 2008
{ Windows 2008 R2
{ Windows 2012 (single instance only)
Also certified as a guest under Window 2012 under Hyper-V (single instance only) - see Supported Virtualization and Partitioning Technologies for Oracle Database and RAC Product Releases
{ Windows 7
{ Windows 8
z Client certifications:
{ Oracle provides both a 64-bit and 32-bit Windows client with Oracle Database 12.1 for Windows x64 releases
{ 32-bit client is certified with all certified 64-bit versions of Windows
{ 32-bit client is also certified on Windows x86 (32-bit) 7, 8, and 2008
z For complete details of OS versions supported, minimum levels, and other installation requirements see Oracle Database Installation Guide 12c Release 1 (12.1) for Windows.
Page 68 of 158 z 11.2
z OS versions and minimum levels:
{ Windows XP
{ Windows 7
{ Windows 8 (requires 11.2.0.4)
{ Windows Vista
{ Windows 2003
{ Windows 2003 R2
{ Windows 2008
{ Windows 2008 R2
{ Windows 2012 (11.2.0.4)
z Hyper-V support -11.2.0.4 (single instance only) is certified on the following guests running under Windows Server 2012 with Hyper-V:
{ Windows 2008 R2
{ Windows 2012
z See Oracle Database Installation Guide 11g Release 2 (11.2) for Microsoft Windows for the Minimum Operating System Requirements.
{ All 11.2 Windows Installation Guides
z RAC:
{ 11.2 RAC is certified on Windows 64, is NOT certified to run on Windows 32
{ RAC Technologies Compatibility Matrix (RTCM) for Windows x86-64
{ Microsoft Windows is ONLY certified on Oracle Clusterware z 11.1
z OS versions and minimum levels:
{ Windows XP
{ Windows Vista
{ Windows 8 (requires 11.2.0.4)
{ Windows 2003 R2
{ Windows 2008 (11.1.0.7 or higher required) -- use the 11.1.0.7 database install created specifically for Windows 2008
z See Oracle Database Installation Guide 11g Release 2 (11.2) for Microsoft Windows for the Minimum Operating System Requirements.
{ All 11.1 Windows Installation Guides
z RAC:
{ RAC Technologies Compatibility Matrix (RTCM) for Windows x86-64
{ Microsoft Windows is ONLY certified on Oracle Clusterware 10.2
z OS versions and minimum levels:
{ Windows XP
{ Windows 7 (see note below)
{ Windows Vista (see note below)
{ Windows 2003 R2 (<10.2.0.2 or higher)
{ Windows 2008 (see note below)
{ Windows 2008 R2 (see note below)
z See Database Installation Guide for Microsoft Windows (64-bit) for the Minimum Operating System Requirements.
{ All 10.2 Windows Installation Guides
z RAC:
{ o 10.2 RAC is NOT certified on XP or Vista
{ RAC Technologies Compatibility Matrix (RTCM) for Windows x86-64
{ Microsoft Windows is ONLY certified on Oracle Clusterware
z Windows Vista, 7, Server 2008, and Server 2008 R2:
z Do not install Oracle Database 10g Release 2 on Windows Server 2008, Server 2008 R2, 7, nor Vista using the 10.2.0.1 version. You must use the 10.2.0.4 (64-bit) x64 version specifically created for these operating systems. After installation, for Windows 7 and Windows Server 2008 R2, patchset 10.2.0.5 or higher must be applied. For more information on installation see the release notes sections on the installation media:
{ 32-bit
{ 64-bit
Page 69 of 158 MISCELLANEOUS
The Oracle iDataAgent must be installed and configured prior to configuring the Oracle RAC iDataAgent. For System Requirements and install information specific to the Oracle iDataAgent, refer to System Requirements - Oracle iDataAgent.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
Page 70 of 158 3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 71 of 158 System Requirements - PostgreSQL iDataAgent
The following requirements are for the PostgreSQL iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
POSTGRESQL AND ENTERPRISE DB VERSION 9.2 (OR HIGHER) ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x Intel Pentium, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x Intel Pentium, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64 or compatible processors
SOURCE MAGE LINUX
Source Mage Linux x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, x64 or compatible processors
SuSE Linux 11.x with glibc 2.6.x Intel Pentium, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
UBUNTU
Ubuntu 12.04 LTS Intel Pentium, x64 or compatible processors
WINDOWS Microsoft Windows Server 2012 32-bit and x64 Editions* All Windows-compatible processors supported SERVER 2012 *Install 32 bit version of the software if you have 32 bit PostgreSQL server on Windows 2012 x64 edition.
WINDOWS Microsoft Windows Server 2008 32-bit and x64 Editions* All Windows-compatible processors supported SERVER 2008 *Install 32 bit version of the software if you have 32 bit PostgreSQL server on Windows 2008 x64 edition.
POSTGRESQL VERSION 8.2 (OR HIGHER) AND ENTERPRISE DB VERSION 8.3 (OR HIGHER) ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x Intel Pentium, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x Intel Pentium, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64 or compatible processors
SOURCE MAGE LINUX
Source Mage Linux x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Itanium, x64 or compatible processors
SuSE Linux 11.x with glibc 2.6.x Intel Pentium, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
WINDOWS Microsoft Windows Server 2012 32-bit and x64 Editions* All Windows-compatible processors supported SERVER 2012 *Install 32 bit version of the software if you have 32 bit PostgreSQL server on Windows 2012 x64 edition.
WINDOWS Microsoft Windows Server 2008 32-bit and x64 Editions* All Windows-compatible processors supported SERVER 2008 *Install 32 bit version of the software if you have 32 bit PostgreSQL server on Windows 2008 x64 edition.
POSTGRESQL VERSIONS 8.0 AND 8.1 ON:
Page 72 of 158 LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x Intel Pentium, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x Intel Pentium, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64 or compatible processors
HARD DRIVE
512 MB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to System Requirements - Linux File System iDataAgent.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 73 of 158 System Requirements - SAP MaxDB iDataAgent
The following requirements are for the SAP MaxDB iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
SAP MAXDB 7.5, 7.6, 7.7, 7.8, 7.9 AND SAP LIVECACHE 7.6, 7.7 ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 Power PC (Includes IBM System p)
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, Itanium, x64, Power PC (Includes IBM System p) or compatible processors
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x x64, Sparc T/M series
WINDOWS Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2 All Windows-compatible processors supported SERVER 2003
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1* All Windows-compatible processors supported
*Core Editions not supported
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
Page 74 of 158 The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
Page 75 of 158 [root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 76 of 158 System Requirements - SAP Oracle iDataAgent
The following requirements are for the SAP Oracle iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
SAP BR*TOOLS 7.0, 7.1, 7.2 AND 7.4 FOR ORACLE 10G/11G (R1, R2 OR HIGHER) DATABASES ON:
AIX AIX 7.1 Power PC
AIX 6.1 Power PC
AIX 5.3 Power PC
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x86, x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86, x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 x86, x64, Power PC or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86, x64, Power PC or compatible processors
SuSE Linux 10.x with glibc 2.4.x x86, x64, Power PC or compatible processors
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x x64, Sparc T/M series
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions
WINDOWS 2008
Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1*
*Core Editions not supported
WINDOWS 2003
Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
Page 77 of 158 MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - Microsoft Windows File System iDataAgent
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent On Solaris computers, the operating system must have been installed with at least the user level software option selected.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
Page 78 of 158 /usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 79 of 158 System Requirements - Sybase iDataAgent
The following requirements are for the Sybase iDataAgent:
APPLICATION/OPERATING SYSTEM ARCHITECTURE
SYBASE ASE 15.7 64-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
HP-UX HP-UX 11i v3 (11.31) Itanium
LINUX RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 5.5, 5.6, 5.7 and 5.8
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, Itanium, x64 or compatible processors
SuSE Linux 11.x with glibc 2.6.x x64
SOLARIS Solaris 10.x x64
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 x64 Edition
WINDOWS 2008
Microsoft Windows Server 2008 R2 Editions All Windows-compatible processors supported
SYBASE ASE 15.7 32-BIT ON:
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 R2 Editions All Windows-compatible processors supported
SYBASE ASE 15.5 64-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 6 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x64
Red Hat Enterprise Linux/CentOS 5.x x64
Red Hat Enterprise Linux/CentOS 4.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.6.x x64
SuSE Linux 10.x with glibc 2.4.x x64
SOLARIS Solaris 10.x x64
Page 80 of 158 WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 R2 Editions All Windows-compatible processors supported
SYBASE ASE 15.5 32-BIT ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x Intel Pentium or compatible processors
Red Hat Enterprise Linux/CentOS 5.x Intel Pentium or compatible processors
Red Hat Enterprise Linux/CentOS 4.x Intel Pentium or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.6.x Intel Pentium or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium or compatible processors
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 R2 Editions All Windows-compatible processors supported
WINDOWS 2003
Microsoft Windows Server 2003 32-bit Editions with a minimum of Service Pack All Windows-compatible processors supported 2
SYBASE ASE 15.0.3 64-BIT ON:
WINDOWS Microsoft Windows Server 2008 x64 Editions SERVER 2008
SYBASE ASE 15.0.X 32-BIT/64-BIT ON:
AIX AIX 6.1 64-bit Power PC (Includes IBM System p)
AIX 5.3 64-bit with technology level 6 and runtime library xlC.rte 8.0.0.0 or Power PC (Includes IBM System p) higher
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x Intel Pentium, x64 or compatible processors
Red Hat Enterprise Linux/CentOS 4.x Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.6.x Intel Pentium, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 x64, Sparc T/M series
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
WINDOWS 2003
Microsoft Windows Server 2003 Editions with a minimum of Service Pack 2 All Windows-compatible processors supported
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
Page 81 of 158 HARD DRIVE
WINDOWS
674 MB minimum of hard disk space for Simpana and Job Results
10 MB of additional hard disk space for log file growth
4 KB for Job Results
LINUX
584 MB minimum of hard disk space for Simpana and Job Results
1 MB for Job Results
SOLARIS
2.73 GB minimum of hard disk space for Simpana and Job Results
34 MB for Job Results
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:
z System Requirements - AIX File System iDataAgent
z System Requirements - HP-UX File System iDataAgent
z System Requirements - Linux File System iDataAgent
z System Requirements - Solaris File System iDataAgent
The operating system must have been installed with at least the user level software option selected.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 82 of 158 backup_IDA application, you can use the following file name: /opt/
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 83 of 158 System Requirements - AIX File System iDataAgent
The following are the requirements for AIX File System iDataAgent:
OPERATING SYSTEM ARCHITECTURE
AIX AIX 7.1 Power PC
AIX 6.1 Power PC
AIX 5.3 32-bit with technology level 6 and runtime library xlC.rte 8.0.0.0 or Power PC higher Note that all AIX platforms support Logical Partitions (LPAR).
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
SCHEDULE JOBS USING A CLIENT COMPUTER'S TIME ZONE
The client computer has to be in one of the standard time zones recognized by the CommServe. Otherwise, the CommServe does not get updated with the client computer's time zone and the jobs scheduled using the client computer's time zone might not run.
SUPPORTED FILE SYSTEMS
The AIX File System iDataAgent supports the following file systems:
Enhanced Journal File System (JFS2)
General Parallel File System (GPFS)
Journal File System (JFS)
Oracle ASM Cluster File System (Oracle ACFS)
VERITAS File System (VxFS)
VOLUME MANAGERS
Veritas Volume Manager (VxVM) 5.0 or higher
Logical Volume Manager (LVM)
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 84 of 158 System Requirements - HP-UX File System iDataAgent
The following are the requirements for HP-UX File System iDataAgent:
OPERATING SYSTEM ARCHITECTURE
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
MISCELLANEOUS
SCHEDULE JOBS USING A CLIENT COMPUTER'S TIME ZONE
The client computer has to be in one of the standard time zones recognized by the CommServe. Otherwise, the CommServe does not get updated with the client computer's time zone and the jobs scheduled using the client computer's time zone might not run.
SUPPORTED FILE SYSTEMS
The HP-UX File System iDataAgent supports the following file systems:
Hierarchical File System (HFS)
Journal File System (JFS)
Unix File System (UFS)
VERITAS File System (VxFS)
VERITAS Cluster File System (VxCFS)
VOLUME MANAGERS
Veritas Volume Manager (VxVM) 5.0 or higher
Logical Volume Manager (LVM)
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 85 of 158 System Requirements - FreeBSD File System iDataAgent
The following are the requirements for FreeBSD File System iDataAgent:
OPERATING SYSTEM ARCHITECTURE
FREEBSD FreeBSD 9.x x86, x64 or compatible processors
FreeBSD 8.x x86, x64 or compatible processors
FreeBSD 7.3 (or higher) x86, x64 or compatible processors
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
MISCELLANEOUS
SCHEDULE JOBS USING A CLIENT COMPUTER'S TIME ZONE
The client computer has to be in one of the standard time zones recognized by the CommServe. Otherwise, the CommServe does not get updated with the client computer's time zone and the jobs scheduled using the client computer's time zone might not run.
SUPPORTED FILE SYSTEMS
The FreeBSD File System iDataAgent supports the following file systems:
Unix File System (UFS)
Zettabyte File System (ZFS)
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 86 of 158 System Requirements - Linux File System iDataAgent
The following are the requirements for Linux File System iDataAgent:
OPERATING SYSTEM ARCHITECTURE
LINUX DEBIAN
Debian 7.x x86, x64 or compatible processors
Debian 6.x x86, x64 or compatible processors
Debian 5.x x86, x64 or compatible processors
FEDORA
Fedora release 9 with glibc 2.8.x x86, x64 or compatible processors
Fedora release 8 with glibc 2.7.x x86, x64 or compatible processors
Fedora release 19 with glibc 2.17.x x86, x64 or compatible processors
Fedora release 18 with glibc 2.16.x x86, x64 or compatible processors
Fedora release 17 with glibc 2.15.x x86, x64 or compatible processors
Fedora release 16 with glibc 2.14.x x86, x64 or compatible processors
Fedora release 15 with glibc 2.13.x x86, x64 or compatible processors
Fedora release 14 with glibc 2.13.x x86, x64 or compatible processors
Fedora release 13 with glibc 2.12.x x86, x64 or compatible processors
Fedora release 12 with glibc 2.11.x x86, x64 or compatible processors
Fedora release 11 with glibc 2.10.x x86, x64 or compatible processors
Fedora release 10 with glibc 2.9.x x86, x64 or compatible processors
GENTOO
Gentoo release 11 with glibc 2.12.x x86, x64 or compatible processors
Gentoo release 10.1 with glibc 2.6.x x86, x64 or compatible processors
MANDRIVA
Mandriva Linux 2010 with glibc 2.10.x x86, x64 or compatible processors
Mandriva Linux 2009 with glibc 2.9.x x86, x64 or compatible processors
OPENSUSE
OpenSuSE 13.1 with glibc 2.18 x86, x64 or compatible processors
OpenSuSE 12.x with glibc 2.14 or later x86, x64 or compatible processors
OpenSuSE 11.3 with glibc 2.11.x x86, x64 or compatible processors
OpenSuSE 11.2 with glibc 2.10.x x86, x64 or compatible processors
OpenSuSE 11.1 with glibc 2.9.x x86, x64 or compatible processors
OpenSuSE 11.0 with glibc 2.8.x x86, x64 or compatible processors
ORACLE LINUX
Oracle Linux 6.x with glibc 2.12.x x86, x64 or compatible processors
Oracle Linux 5.x with glibc 2.5.x x86, x64 or compatible processors
Oracle Linux 4.x with a minimum of glibc 2.3.4 x86, x64 or compatible processors
RED FLAG LINUX
Red Flag Linux 5.x with a minimum of glibc 2.3.4 x64
Page 87 of 158 Red Flag Linux 4.x with a minimum of glibc 2.3.4 x86 or compatible processors
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x x86, x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x x86, x64, Power PC or compatible processors
Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 x86, x64, Power PC or compatible processors
SCIENTIFIC LINUX
Scientific Linux SL 5.x with glibc 2.5.x x64
Scientific Linux 6.x x64
SLACKWARE
Slackware 14.0 with glibc 2.15.x x86, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x86, x64, Power PC or compatible processors
SuSE Linux 11.x with glibc 2.11.x x86, x64, Power PC or compatible processors
SuSE Linux 10.x with glibc 2.4.x x86, x64, Power PC or compatible processors
UBUNTU
Ubuntu Server 13.04 x86, x64 or compatible processors
Ubuntu 9.10 x86, x64 or compatible processors
Ubuntu 9.04 x86, x64 or compatible processors
Ubuntu 8.10 x86, x64 or compatible processors
Ubuntu 8.04 x86, x64 or compatible processors
Ubuntu 14.04 LTS x86, x64 or compatible processors
Ubuntu 13.10 x86, x64 or compatible processors
Ubuntu 12.10 x86, x64 or compatible processors
Ubuntu 12.04 LTS x86, x64 or compatible processors
Ubuntu 11.10 x86, x64 or compatible processors
Ubuntu 11.04 x86, x64 or compatible processors
Ubuntu 10.04 LTS x86, x64 or compatible processors
Z-LINUX Linux on zSeries (System z9/z10) s390x 64-bit, s390 31-bit
RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 6.x s390x 64-bit, s390 31-bit
Red Hat Enterprise Linux 5.x s390x 64-bit, s390 31-bit
Red Hat Enterprise Linux 4.x s390x 64-bit, s390 31-bit
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server s390x 64-bit, s390 31-bit
SuSE Linux 10.x Enterprise Server s390x 64-bit, s390 31-bit
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
Page 88 of 158 1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
MISCELLANEOUS
SCHEDULE JOBS USING A CLIENT COMPUTER'S TIME ZONE
The client computer has to be in one of the standard time zones recognized by the CommServe. Otherwise, the CommServe does not get updated with the client computer's time zone and the jobs scheduled using the client computer's time zone might not run.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
where: Note that the following list of files is not exhaustive. If the process fails to launch, check /var/log/messages. Also, if required, add it to the following list of files.
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Page 89 of 158 Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
SUPPORTED FILE SYSTEMS
The Linux File System iDataAgent supports the following file systems:
B-tree File System (Btrfs)
Extended 2 File System (ext2)
Extended 3 File System (ext3)
Extended 4 File System (ext4)
General Parallel File System (GPFS)
Global File System (GFS/GFS2)
Lustre File System (Clustered File System)
Moose File System (MooseFS)
Oracle Cluster File System (OCFS2)
Oracle ASM Cluster File System (Oracle ACFS)
Reiser File System (reiserfs)
VERITAS File System (VxFS)
VERITAS Cluster File System (VxCFS)
X9000 IBRIX File System (IBRIXFS) 6.x
'X' File System (XFS)
VOLUME MANAGERS
Veritas Volume Manager (VxVM) 5.0 or higher
Logical Volume Manager (LVM)
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 90 of 158 System Requirements - Solaris File System iDataAgent
The following are the requirements for Solaris File System iDataAgent:
OPERATING SYSTEM ARCHITECTURE
SOLARIS Solaris 11.x x64, Sparc T/M series
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Ultra5 or higher recommended
Solaris 10.x (OpenSolaris supported) x64
Solaris 10.x (Flying Zones supported) Ultra5 or higher recommended
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
SOLARIS ZONES/CONTAINERS SUPPORT
Data Protection of data residing on global and non-global zones is supported.
For a comprehensive list of supported components, see Unix Virtualization.
MISCELLANEOUS
SCHEDULE JOBS USING A CLIENT COMPUTER'S TIME ZONE
The client computer has to be in one of the standard time zones recognized by the CommServe. Otherwise, the CommServe does not get updated with the client computer's time zone and the jobs scheduled using the client computer's time zone might not run.
SUPPORTED FILE SYSTEMS
Unix File System (UFS)
Oracle ASM Cluster File System (Oracle ACFS)
VERITAS File System (VxFS)
VERITAS Cluster File System (VxCFS)
Zettabyte File System (ZFS)
VOLUME MANAGERS
Veritas Volume Manager (VxVM) 5.0 or higher
Solaris Volume Manager (SVM)
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 91 of 158 System Requirements - OnePass Agent for Windows
The following requirements are for the OnePass Agent for Windows:
OPERATING SYSTEM
WINDOWS 8 Microsoft Windows Client 8 Microsoft Windows Client 8.1 See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 Editions
WINDOWS VISTA Microsoft Windows Vista Ultimate 32-bit Edition Microsoft Windows Vista Ultimate x64 Edition
WINDOWS XP Microsoft Windows XP Professional 32-bit Edition with a minimum of Service Pack 3 Microsoft Windows XP Professional x64 Edition with a minimum of Service Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
*Core Editions not supported
HARD DRIVE
ONEPASS AGENT FOR WINDOWS FILE SYSTEM
1 GB of minimum disk space is required for installing the software.
500 MB of free disk space is required for job result directory.
In addition, number of archived files * 4 KB space is required for stub cache directory.
500 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
Special considerations apply if using the OnePass for Windows Agent in an IPv6 environment. See Configuring File Archivers and IPv6 Requirements for more information.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
When using Windows Server 2008 R2 Core Editions, you need to install .NET Framework 4.0 manually.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Page 92 of 158 Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 93 of 158 System Requirements - Driverless OnePass Agent for Windows File System
The following requirements are for the Driverless OnePass Agent for Windows File System:
OPERATING SYSTEM
WINDOWS 8 Microsoft Windows Client 8 Microsoft Windows Client 8.1 See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions*
*Core Editions not supported.
WINDOWS VISTA Microsoft Windows Vista Ultimate 32-bit Edition Microsoft Windows Vista Ultimate x64 Edition
HARD DRIVE
DRIVERLESS ONEPASS AGENT FOR WINDOWS
1 GB of minimum disk space is required for installing the software.
500 MB of free disk space is required for job result directory.
In addition, number of archived files * 4 KB space is required for stub cache directory.
500 MB of free disk space is required for log directory.
MEMORY
32 MB RAM minimum required beyond the requirements of the operating system and running applications
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
Special considerations apply if using the OnePass for Windows Agent in an IPv6 environment. See Configuring File Archivers and IPv6 Requirements for more information.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support
Page 94 of 158 the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 95 of 158 System Requirements - Simpana OnePass for UNIX File Systems
The following requirements are for the Simpana OnePass for UNIX File Systems:
OPERATING SYSTEM ARCHITECTURE
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 64-bit Power PC (Includes IBM System p)
AIX 5.3 32-bit and 64-bit with technology level 7 (or higher) and runtime Power PC (Includes IBM System p) library xlC.rte 8.0.0.0 or higher
Note that all AIX platforms support Logical Partitions (LPAR).
FREEBSD FreeBSD 9.x Intel Pentium, x64 or compatible processors
FreeBSD 8.x Intel Pentium, x64 or compatible processors
FreeBSD 7.3 (or higher) Intel Pentium, x64 or compatible processors
HP-UX HP-UX 11.31 64-bit Itanium
HP-UX 11.23 64-bit Itanium
LINUX CENTOS
CentOS 6.5 with kernel 2.6.32-431 Intel Pentium or compatible minimum required
CentOS 6.4 with kernel 2.6.32-358 Intel Pentium or compatible minimum required
CentOS 6.3 with kernel 2.6.32-279 Intel Pentium or compatible minimum required
CentOS 6.2 with kernel 2.6.32-220 Intel Pentium or compatible minimum required
CentOS 6.1 with kernel 2.6.32-131 Intel Pentium or compatible minimum required
CentOS 6.0 with kernel 2.6.32-71 Intel Pentium or compatible minimum required
CentOS 5.4 with kernel 2.6.18-164 Intel Pentium or compatible minimum required
CentOS 5.3 with kernel 2.6.18-128 Intel Pentium or compatible minimum required
DEBIAN
Debian 7.x with kernel 3.2.0 x64
Debian 7.x with kernel 3.2.0 Intel Pentium or compatible minimum required
Debian 6.x with kernel 2.6.32 x64
Debian 6.x with kernel 2.6.32 Intel Pentium or compatible minimum required
Debian 5.x with kernel 2.6.26-2 Intel Pentium or compatible minimum required
Debian 5.x with kernel 2.6.26.19-2 x64
OES LINUX
Novell OES2 Linux up to SP2 (SLES 10 SP2) 64-bit x64
In order to perform a stub recall from Linux OES NSS volumes, Linux OES File System iDataAgent must be installed.
Novell OES2 Linux up to SP2 (SLES 10 SP2) 32-bit Intel Pentium or compatible minimum required
Novell OES11 Linux up to SP1 (SLES 11 SP1) 64-bit x64
Novell OES11 Linux up to SP1 (SLES 11 SP1) 32 -bit Intel Pentium or compatible minimum required
RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 6.5 Advanced Platform with kernel 2.6.32-431 x64
Red Hat Enterprise Linux 6.5 Advanced Platform with kernel 2.6.32-431 Intel Pentium or compatible minimum required
Page 96 of 158 Red Hat Enterprise Linux 6.4 Advanced Platform with kernel 2.6.32-358 x64
Red Hat Enterprise Linux 6.4 Advanced Platform with kernel 2.6.32-358 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6.3 Advanced Platform with kernel 2.6.32-279 x64
Red Hat Enterprise Linux 6.3 Advanced Platform with kernel 2.6.32-279 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6.2 Advanced Platform with kernel 2.6.32-220 x64
Red Hat Enterprise Linux 6.2 Advanced Platform with kernel 2.6.32-220 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6.1 Advanced Platform with kernel 2.6.32-131 x64
Red Hat Enterprise Linux 6.1 Advanced Platform with kernel 2.6.32-131 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71 x64
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-131 (Update x64 1)
Red Hat Enterprise Linux 5.x Advanced Platform with kernel 2.6.18-x Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 5.x Advanced Platform with kernel 2.6.18-x x64
SUSE LINUX (SLES)
SuSE Linux 11 Enterprise Server with kernel 3.0.76-0.11-default (Update 3) x64
SuSE Linux 11 Enterprise Server with kernel 3.0.76-0.11-default (Update 3) Intel Pentium or compatible minimum required
SuSE Linux 11 Enterprise Server with kernel 3.0.13-0.27-default (Update 2) x64
SuSE Linux 11 Enterprise Server with kernel 3.0.13-0.27-default (Update 2) Intel Pentium or compatible minimum required
SuSE Linux 11 Enterprise Server with kernel 3.0.101-0.15-default (Update 3 x64 with Security Patch)
SuSE Linux 11 Enterprise Server with kernel 3.0.101-0.15-default (Update 3 Intel Pentium or compatible minimum required with Security Patch)
SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1) Intel Pentium, Itanium or compatible processors
SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1) x64
SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5 x64
SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5 Intel Pentium or compatible processors
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.54.5 (Update 3) Intel Pentium, Itanium or compatible processors
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.54 (Update 3) Intel Pentium, Itanium or compatible processors
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.34 (Update 2) Intel Pentium or compatible processors
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2) Intel Pentium or compatible processors
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2) x64
SuSE Linux 10 Enterprise Server with kernel 2.6.16.46-0.12 (Update 1) Intel Pentium or compatible processors
SOLARIS Solaris 11.0 Sparc T/M series
Solaris 11.0 x64
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Ultra5 or higher recommended
Solaris 10.x (6/06 and higher) 64-bit x64
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
CLUSTER SUPPORT
Page 97 of 158 The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems. For information on supported cluster types, see Clustering - Support.
SOLARIS ZONES/CONTAINERS SUPPORT
The File Archiver Agent should be installed on the global zone, and cannot be installed on a non-global zone.
The global instance of the File Archiver Agent can be used to archive data on a non-global zone.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
SOLARIS - USER LEVEL
On Solaris computers, the operating system must have been installed with at least the user level software option selected.
LUSTRE FILE SYSTEM
Lustre File System version 2.0.0.1 is supported on Red Hat Enterprise Linux 5.x computers with kernel 2.6.18-164.
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 98 of 158 2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 99 of 158 System Requirements - OnePass Agent for BlueArc
The following requirements are for the OnePass Agent for BlueArc:
OPERATING SYSTEM
WINDOWS 8 Microsoft Windows Client 8
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions*
*Core Editions not supported.
WINDOWS VISTA Microsoft Windows Vista Ultimate 32-bit Edition Microsoft Windows Vista Ultimate x64 Edition
WINDOWS XP Microsoft Windows XP Professional 32-bit Edition with a minimum of Service Pack 3 Microsoft Windows XP Professional x64 Edition with a minimum of Service Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
*Core Editions not supported
HARD DRIVE
FILE SHARE ARCHIVER CLIENT
600 MB of minimum hard disk space is required for installing the software.
ONEPASS AGENT FOR BLUEARC FILE SERVER
1 GB of minimum disk space is required for installing the software.
500 MB of free disk space is required for job result directory.
In addition, number of archived files * 4 KB space is required for stub cache directory.
500 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
FILE SERVERS
The File Archiver for BlueArc Agent can perform data protection/recovery operations for data on the following file server versions:
BlueArc OS 4.1
BlueArc OS 4.2
BlueArc OS 5.1
BlueArc OS 5.2
BlueArc OS 6.0
BlueArc OS 6.1
BlueArc OS 6.5
BlueArc OS 7.0
Page 100 of 158 BlueArc OS 8.2
BlueArc OS 11.1
To configure and use File Archiver for Windows for Network File Share data see Managing Network File Share Data.
MISCELLANEOUS
Special considerations apply if using the OnePass for Windows Agent in an IPv6 environment. See Configuring File Archivers and IPv6 Requirements for more information.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 101 of 158 System Requirements - OnePass Agent for Celerra
The following requirements are for the OnePass Agent for Celerra:
OPERATING SYSTEM
WINDOWS 8 Microsoft Windows Client 8
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions*
*Core Editions not supported
WINDOWS VISTA Microsoft Windows Vista Ultimate 32-bit Edition Microsoft Windows Vista Ultimate x64 Edition
WINDOWS XP Microsoft Windows XP Professional 32-bit Edition with a minimum of Service Pack 3 Microsoft Windows XP Professional x64 Edition with a minimum of Service Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
*Core Editions not supported
HARD DRIVE
ONEPASS AGENT FOR CELERRA FILE SERVER
1 GB of minimum disk space is required for installing the software.
500 MB of free disk space is required for job result directory.
In addition, number of archived files * 4 KB space is required for stub cache directory.
500 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
FILE SERVER
The File Archiver for Celera Agent can perform data protection/recovery operations for data on the following file server versions:
VENDOR FILE SERVER VERSION
z DART OS 5.5 EMC CELERRA z DART OS 5.6 z DART OS 6.0 z DART OS 7.0
Virtual Data Mover (VDM) on DART 5.5 and 5.6 is supported.
z DART OS 7.0 EMC VNX z DART OS 7.1 z DART OS 7.1.47
EMC VNX 2
Page 102 of 158 MISCELLANEOUS
Special considerations apply if using the OnePass for Windows Agent in an IPv6 environment. See Configuring File Archivers and IPv6 Requirements for more information.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 103 of 158 System Requirements - OnePass Agent for NetApp
The following requirements are for the OnePass Agent for NetApp:
OPERATING SYSTEM
WINDOWS 8 Microsoft Windows Client 8
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions*
*Core Editions not supported
WINDOWS VISTA Microsoft Windows Vista Ultimate 32-bit Edition Microsoft Windows Vista Ultimate x64 Edition
WINDOWS XP Microsoft Windows XP Professional 32-bit Edition with a minimum of Service Pack 3 Microsoft Windows XP Professional x64 Edition with a minimum of Service Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
*Core Editions not supported
HARD DRIVE
ONEPASS AGENT FOR NETAPP FILE SERVER
1 GB of minimum disk space is required for installing the software.
500 MB of free disk space is required for job result directory.
In addition, number of archived files * 4 KB space is required for stub cache directory.
500 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
FILE SERVERS
The File Archiver for NetApp Agent can perform data protection/recovery operations for data on the following file server versions:
z ONTAP version 7.0
z ONTAP version 7.0.2
z ONTAP version 7.1
z ONTAP version 7.1.2.1
z ONTAP version 7.2
z ONTAP version 7.3
z ONTAP version 8.0
z ONTAP version 8.0.2
z ONTAP version 8.1
z ONTAP version 8.2
z vFiler For versions earlier than 7.0 and version 7.1, a Network File Share Instance type must be used.
Each File Archiver for Windows agent can support multiple NetApp file servers, which have the same ONTAP version,
Page 104 of 158 whereas a separate File Archiver for Windows agent is required for each ONTAP version.
NOTES
For a proxy Fpolicy server on a Windows 2008 computer, the filer server must be ONTAP version 8.0.2 and above. However, if you are using older ONTAP version, the proxy FPolicy server must be configured on a Windows 2003 computer.
MISCELLANEOUS
Special considerations apply if using the OnePass for Windows Agent in an IPv6 environment. See Configuring File Archivers and IPv6 Requirements for more information. z For standalone installs of File Share Archiver Clients, it is required to have the .NET Framework 2.0 Redistributable Package installed on the computer.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 105 of 158 System Requirements - Simpana OnePass for Exchange Mailbox
The following requirements are for the Simpana OnePass for Exchange Mailbox:
APPLICATION
Microsoft Exchange 2003 32-bit Server up to the latest service pack Microsoft Exchange 2007 64-bit Server up to the latest service pack Microsoft Exchange 2010 64-bit Server up to the latest service pack Microsoft Exchange 2013 64-bit Server up to the latest service pack
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 x64 Editions*
*Core Editions not supported
WINDOWS SERVER 2003 Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
OWA PROXY ENABLER
256 MB minimum of hard disk space for installing the software.
OUTLOOK ADD-IN CLIENT
50 MB minimum of hard disk space for installing the software.
721 MB of temp space required for install.
Ensure that your setup has disk space to install the following: Visual Studio Tools for Office .NET Framework 4
PROCESSOR
All Windows-compatible processors supported
SUPPORTED COMPONENTS
OWA PROXY ENABLER
The OWA Proxy Enabler is supported on any platform supported by the Microsoft Exchange Server.
WEB PROXY AGENT
The Web Proxy Agent can be installed on any system with Microsoft Internet Information Services (IIS) version 6.0 or higher.
Page 106 of 158 OUTLOOK ADD-IN CLIENT
The Outlook Add-In Client is supported with Microsoft Outlook 2007 or higher.
MISCELLANEOUS
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 107 of 158 System Requirements - Generic File Archiver for NAS
The following requirements are for the Generic NAS File Archiver:
OPERATING SYSTEM
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions*
*Core Editions not supported
WINDOWS VISTA Microsoft Windows Vista Ultimate 32-bit Edition Microsoft Windows Vista Ultimate x64 Edition
WINDOWS XP Microsoft Windows XP Professional 32-bit Edition with a minimum of Service Pack 3 Microsoft Windows XP Professional x64 Edition with a minimum of Service Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
*Core Editions not supported
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
500 MB of free disk space is required for job result directory.
In addition, number of archived files * 4 KB space is required for stub cache directory.
500 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
FILE SERVERS
The File Archiver for Isilon and other Agents can perform data protection/recovery operations on the file server versions.
MISCELLANEOUS
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 108 of 158 System Requirements - Domino Mailbox Archiver Agent
The Domino Mailbox Archiver Agent supports the following Lotus Domino Server releases in both Domino Cluster and non-Domino Cluster environments.
APPLICATION/OPERATING SYSTEM ARCHITECTURE
IBM DOMINO 9.0.X SOCIAL EDITION 32 BIT ON:
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server Intel Pentium, x64 or compatible processors
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
*Core Editions not supported
IBM DOMINO 9.0.X SOCIAL EDITION 64 BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x Enterprise Server x64
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
*Core Editions not supported
LOTUS DOMINO SERVER RELEASE 8.02 32-BIT ON:
AIX AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions* All Windows-compatible processors supported
*Core and R2 Editions not supported
Page 109 of 158 Microsoft Windows Server 2008 32-bit Editions* All Windows-compatible processors supported
WINDOWS 2003
Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of All Windows-compatible processors supported Service Pack 2
*Core Editions not supported
LOTUS DOMINO SERVER RELEASE 8.02 64-BIT ON:
AIX AIX 6.1 Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) x64
SUSE LINUX (SLES)
SuSE Linux 10.x with glibc 2.4.x x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2003
Microsoft Windows Server 2003 x64 Editions with a minimum of Service Pack 2 All Windows-compatible processors supported
LOTUS DOMINO SERVER RELEASE 8.5.X 32-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 64-bit Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p) or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) Intel Pentium, x64 or compatible processors
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, x64 or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64 or compatible processors
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 Editions All Windows-compatible processors supported
Microsoft Windows Server 2008 32-bit and x64 Editions All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack All Windows-compatible processors supported 2
*Core Editions not supported
Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of All Windows-compatible processors supported Service Pack 2
*Core Editions not supported
LOTUS DOMINO SERVER RELEASE 8.5.X 64-BIT ON:
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 64-bit Power PC (Includes IBM System p)
AIX 5.3 with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 Power PC (Includes IBM System p)
Page 110 of 158 or higher
LINUX RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 5.x or higher (with glibc 2.5.x) x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above x64
SuSE Linux 10.x with glibc 2.4.x x64
SOLARIS Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 UltraSPARC III and higher recommended
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 x64 Editions* All Windows-compatible processors supported
*Core Editions not supported
WINDOWS 2003
Microsoft Windows Server 2003 x64* Editions with a minimum of Service Pack All Windows-compatible processors supported 2
Microsoft Windows Server 2003 32-bit Editions with a minimum of Service Pack All Windows-compatible processors supported 2
HARD DRIVE
1.5 GB minimum of hard disk space for software.
500 MB of free disk space is required for job result directory.
LOTUS NOTES CLIENT ADD-IN
The Lotus Notes Client Add-In is supported with the following Lotus Notes client applications running on a Microsoft Windows platform:
z Notes Client 8.5.x
z Notes Client 8.0.x
z Notes Client 9.0.x
MISCELLANEOUS
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
For 32-bit Domino Servers running on Windows Server 2003 and 2008 x64 platforms, special considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information. For Windows Server 2008 platforms, Core Editions are not supported.
NOTES ON IBM NOTES ADD-IN INSTALLATIONS
For Windows clients, JRE 1.7.0_17 is installed automatically with the IBM Notes Add-In software if it is not already installed.
For Macintosh clients, JRE 1.5.x must be installed manually prior to installing the IBM Notes Add-In software.
IBM Notes Add-In is supported only as 32-bit component on a Microsoft Windows x64 platform.
The IBM Notes Add-In can be installed on the following platforms:
z Microsoft Windows Server 2008
z Microsoft Windows 7 Editions
z Microsoft Windows Vista Editions
z Microsoft Windows XP Editions
*Server Editions are not commonly used for the Notes Add-In
NOTES ON DOMINO 8.5.X ON WINDOWS 2012
Page 111 of 158 For Domino 8.5.X on Windows 2012, ensure that the Domino Sever has 8.5.3 Fix Pack 4 and and above installed on it.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 112 of 158 System Requirements - Exchange Public Folder Archiver Agent
The following requirements are for the Exchange Public Folder Archiver Agent:
APPLICATION
Microsoft Exchange 2003 32-bit Server up to the latest service pack Microsoft Exchange 2007 64-bit Server up to the latest service pack Microsoft Exchange 2010 64-bit Server up to the latest service pack
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 x64 Editions*
*Core Editions not supported
WINDOWS SERVER 2003 Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
SUPPORTED COMPONENTS
OWA PROXY ENABLER
The OWA Proxy Enabler is supported on any platform supported by the Microsoft Exchange Server.
WEB PROXY AGENT
The Web Proxy Agent is supported on any platform supported by the Microsoft Exchange Server.
OUTLOOK ADD-IN CLIENT
The Outlook Add-In Client is supported with any version of Microsoft Outlook supported by the Microsoft Exchange Server.
MISCELLANEOUS
MICROSOFT VISUAL C++
Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
Page 113 of 158 NOTES ON OUTLOOK OWA PROXY ENABLER INSTALLATION
Prior to configuring Web Access for Exchange 2007 Mailbox/Public Folder Archiver, Exchange WebProxy Archiver Agent, or OWA Proxy Enabler, ensure that the Client Access Role has been configured on the Exchange Server.
NOTES ON OUTLOOK ADD-IN CLIENT INSTALLATION
For Windows clients, JRE 1.7.0_17 is installed automatically with the Outlook Add-In software if it is not already installed.
.NET Framework is needed to support RPC over HTTP connection mode, as well as support for the Exchange Offline Mining Tool. It is not automatically installed by the MSI package and must be manually installed.
Update 331320 must be installed on the client in order to use RPC over HTTP. Contact Microsoft Product Support Services and refer to KB 331320 to obtain this patch.
The Microsoft Visual C++ 2008 Redistributable Package is not automatically installed for MSI installs. However, the required subset of files from Microsoft Visual C++ 2008 Redistributable Package are provided as part of the software and therefore, manual installation is not required.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 114 of 158 System Requirements - SharePoint Archiver Agent
The following requirements are for the SharePoint Archiver Agent:
APPLICATION
Microsoft Windows SharePoint Services version 2.0 up to the latest Service Pack Microsoft Windows SharePoint Services version 3.0 up to the latest Service Pack Microsoft Office SharePoint Server 2007 up to the latest Service Pack Microsoft SharePoint Server 2010 Microsoft SharePoint Foundation 2010 Microsoft SharePoint 2010 Standard and Enterprise Microsoft Search Server 2010 Microsoft FAST Search Server 2010 Microsoft Search Server 2010 Express
OPERATING SYSTEM
WINDOWS SERVER 2008 Microsoft Windows Server 2008 32-bit and x64 Editions*
*Core Editions not supported
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
* Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
HARD DRIVE
103 MB minimum of hard disk space for software/ 148 MB recommended
50 MB of additional hard disk space for log file growth
717 MB of temp space required for install or upgrade (where the temp folder resides)
EBS cache location will need as much free space as the size of archived data
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
.NET FRAMEWORK
.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 115 of 158 System Requirements - Object Link
The following requirements are for the object link:
OPERATING SYSTEM
LINUX Red Hat Enterprise Linux/CentOS 5.2 with glibc 2.5.x
HARD DRIVE
1 GB minimum of hard disk space for installing the software.
1 TB of free disk space is required for job result directory.
50 MB of free disk space is required for log directory.
MEMORY
4 GB RAM minimum required; 8 GB RAM recommended
Swap space = 2*RAM size
PROCESSOR
Intel Pentium or compatible processors
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to System Requirements - Linux File System iDataAgent.
The following will be automatically installed during the installation of this software if it is not already installed:
z Apache Tomcat Server, Version 6.x
z PostgreSQL, Version 8.4.x
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 116 of 158 System Requirements - Virtual Server Agent for Microsoft Hyper-V
The following requirements are for the Virtual Server Agent for Microsoft Hyper-V:
HYPER-V REQUIREMENTS
PHYSICAL MACHINE OPERATING SYSTEMS - HYPER-V VIRTUAL SERVERS
Microsoft Windows Server 2008 R2 SP1
Microsoft Hyper-V Server 2008 R2 SP1*
Microsoft Windows Server 2012
Microsoft Hyper-V Server 2012
Microsoft Windows Server 2012 R2
Microsoft Hyper-V Server 2012 R2
Microsoft .Net Framework 4 for Server Core must be installed on the Hyper-V Server 2008 R2 before installing the Virtual Server Agent.
HARD DRIVE
100GB recommended. If performing backups with the granular recovery option enabled, the location of the Job Results folder should contain additional space to accommodate at least 2 percent of the total amount of data being backed up.
MEMORY
2 GB RAM minimum required beyond the requirements of the operating system and running applications
MISCELLANEOUS
ALLOCATION UNIT SIZE OF THE NTFS VOLUMES
The cluster size or the allocation unit size of an NTFS volume in a virtual machine must be multiple of 1024 bytes. You can set the cluster size before formatting a volume. The default cluster size is 4096 bytes.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
NOTES ON VIRTUAL SERVER IDATAAGENT INSTALLATIONS FOR HYPER-V
The Virtual Server iDataAgent is installed directly onto the Hyper-V Server.
Ensure that the latest Microsoft HotFixes for Hyper-V are installed:
z Hyper-V: Update List for Windows Server 2008 R2
z Hyper-V: Update List for Windows Server 2012
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 117 of 158 System Requirements - Virtual Server Agent for VMware
VMWARE VSPHERE
VMware vCenter 4.x, 5.0.x, 5.1.x, 5.5.x*
VMware vCenter Server Appliance 4.x, 5.0.x, 5.1.x, 5.5.x*
VMware ESX / ESXi 4.x, 5.0.x, 5.1.x, 5.5.x*
Before configuring backup of any ESXi servers, ensure that you are using Essentials licensing level or higher. The vStorage APIs for Data Protection (VADP) are not provided with the free version of ESXi.
* VDDK 5.5 is required for vSphere 5.5 support. VDDK 5.5 is installed automatically with SP5 or higher. Customers can also update the VDDK to Version 5.5 manually. This is a supported process for Simpana® software Version 10 only. Do not place the VDDK files in the VDDK installation in the CommVault base directory. With VDDK 5.5, 32-bit libraries and binaries are no longer supported. For proxies with 32-bit operating systems, VDDK 5.1.1 is automatically installed instead of VDDK 5.5.
VMWARE VCLOUD vCloud 5.1.x, 5.5.x
VIRTUAL MACHINE HARDWARE
Version 4.0, 7.0, 8.0, 9.0, 10.0
VIRTUAL MACHINE OPERATING SYSTEMS
All Guest Operating Systems supported by VADP and VCB
VMWARE TOOLS ON VIRTUAL MACHINES
The latest version of VMware Tools supported by the host should be installed on each virtual machine. At a minimum, the version of VMware tools on virtual machines must be supported on the host; unsupported versions must be upgraded.
PROXY COMPUTER OPERATING SYSTEMS
Microsoft Windows Server 2012R2 x64 Editions
Microsoft Windows Server 2012 x64 Editions
Microsoft Windows Server 2008 x64 Editions
VM LIFECYCLE MANAGEMENT
The following conditions must be considered when utilizing VM Lifecycle Management:
z VMware vCenter 4.1 or above is required
z A version of VMware Tools that is supported by the host must be installed on templates (preferably the latest supported version)
z Windows Server 2008, Windows 7, and Linux (RedHat5) are supported
HARD DRIVE
100 GB recommended.
If performing backups with the granular recovery option enabled, the location of the Job Results folder should contain additional space to accommodate at least 2 percent of the total amount of data being backed up.
MEMORY
4 GB RAM recommended
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
Page 118 of 158 ALLOCATION UNIT SIZE OF THE NTFS VOLUMES
The cluster size or the allocation unit size of an NTFS volume in a virtual machine must be multiple of 1024 bytes. You can set the cluster size before formatting a volume. The default cluster size is 4096 bytes.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 119 of 158 System Requirements - Search Engine
The following requirements are for the Search Engine:
OPERATING SYSTEM
WINDOWS SERVER 2008 Microsoft Windows Server 2008 R2 x64 Editions
WINDOWS Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
MEMORY
24GB RAM
PROCESSOR
All Windows-compatible processors supported
HARDWARE REQUIREMENTS
Multi-Core Xeon class 2-cpu
6 GB of local disk space for software
6TB of 10K locally attached SCSI or Fibre attached SAN disk dedicated to the index
SATA is not supported
MISCELLANEOUS
The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 3.5 with Service Pack 1 is automatically installed. Note that .NET Framework 3.5 can co-exist with other versions of this software.
WINDOWS X64 MEDIAAGENT
The Search Engine requires the use of a Windows x64 version MediaAgent.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 120 of 158 System Requirements - Web Server
The following requirements are for the Web Server:
APPLICATION
Microsoft Outlook 2010 x64 Editions to support Exchange and Domino email recovery
Notes Client Release 8 or higher to support Domino email recovery
OPERATING SYSTEM ARCHITECTURE
WINDOWS Microsoft Windows Server 2008 R2 x64 Editions All Windows-compatible processors supported SERVER 2008
WINDOWS Microsoft Windows Server 2012 Editions All Windows-compatible processors supported SERVER 2012
RESTORE CACHE DIRECTORY
Minimum of 500GB. The exact requirements may vary depending on the number of users accessing the Web Console to download files or perform Export/Legal Hold operations by the compliance officer.
HARDWARE SPECIFICATIONS
Based on scalability requirements, we recommend the following hardware specifications for the Web Server:
ENVIRONMENT SPECIFICATIONS This configuration is oriented for large environments to support up to 10,000 laptops or 1,000 mailboxes. LARGE Recommended configuration:
z 200 GB of disk volume z 16 CPU cores z 32 GB RAM memory z Cache size based on the amount of recalls and downloads performed from Web Console and Outlook. This configuration is oriented for medium environments to support up to 2,500 laptops or 400 mailboxes. MEDIUM Recommended configuration:
z 200 GB of disk volume z 8 CPU cores z 16 GB RAM memory z Cache size based on the amount of recalls and downloads performed from Web Console and Outlook. This configuration is oriented for small environments to support up to 500 laptops or 40 mailboxes. SMALL Recommended configuration:
z 100 GB of disk volume z 4 CPU cores z 8 GB RAM memory z Cache size based on the amount of recalls and downloads performed from Web Console and Outlook.
Consider the following: z The software installation requires 30GB of disk space for Microsoft SQL Server application and database and 20 GB of temp space on the drive where the temp directory resides. z The job results directory for the File System iDataAgent that is installed on the Web Server should have enough space to cache the search restores from users. This depends on the number of files that may be restored, disk quota, and the retention period configured by the administrator. z In time, you may need to provide additional space (several GB) to allow for growth in the Web Server database. The size of the metadata depends on the search operation performed and quantity of data stored.
CLUSTER NOT SUPPORTED
The software is not supported on a Cluster. For information on supported cluster types, see Clustering - Support.
DATABASE ENGINE
The Web Sever must be installed on Microsoft SQL Server 2012 or Microsoft SQL Server 2008 (Enterprise Edition). Web Server installations are not supported on any other Microsoft SQL Server versions. See Database Engine under System Requirements - CommServe - Enterprise Version for more information.
Page 121 of 158 MISCELLANEOUS
File System iDataAgent - For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
For successful web restore of NAS data and Domino emails, install a 32-bit File System proxy instance on a 64-bit machine.
IIS
Microsoft Internet Information Services (IIS) Manager version 8.0 (on Windows 2012 only)
Microsoft Internet Information Services (IIS) Manager version 7.5
Microsoft Internet Information Services (IIS) Manager version 7.0 (on Windows 2008 only)
All components of Microsoft Internet Information Services (IIS) Manager version 7.0 should be installed on Windows 2008
MICROSOFT VISUAL C++
Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.
OUTLOOK ADD-IN AND CONTENTSTORE EMAIL VIEWER
The following requirements must be met to use Web Server with the Outlook Add-In and Outlook Add-In with ContentStore Email Viewer:
z A dedicated Web Server is recommended when deploying Outlook Add-In with ContentStore Email Viewer on more than 400 mailboxes.
z Microsoft Office Outlook with the latest service pack. Also, in order to take advantage of Web Server capabilities from the Outlook Add-In, make sure that the latest service pack for Microsoft Office Outlook application is installed on the client where Outlook Add-In is installed.
z Microsoft Outlook 2003 SP2 or later, or Lotus Notes. NOTE: The 32-bit applications on a 64-bit server will require a second 32-bit File System agent. For x64, use Microsoft Outlook 2010.
z Microsoft Office Outlook must be installed on the MediaAgent computer in order to perform content indexing of Exchange data.
z Upgrade all Exchange clients and Outlook Add-In users to Simpana® 10.0.
.NET FRAMEWORK
Make sure to install both the Extended and Client Profile of Microsoft .NET Framework 4.0 while installing the Web Server.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 122 of 158 System Requirements - Compliance Search
The following requirements are for the Compliance Search:
OPERATING SYSTEM ARCHITECTURE
WINDOWS Microsoft Windows Server 2008 x64 Editions All Windows-compatible processors supported SERVER 2008
WINDOWS Microsoft Windows Server 2012 Editions All Windows-compatible processors supported SERVER 2012
WEB SERVER FOR COMPLIANCE SEARCH
In order to provide reliable performance, a dedicated Web Server is recommended for Compliance Search users.
For more information, refer to System Requirements - Web Server.
SUPPORTED WEB BROWSERS
Google Chrome v5 or higher
Microsoft Internet Explorer (IE) v8*, v9 or higher
Mozilla Firefox v2.0.0.3 or higher
Safari v2.0.4 or higher
* Limited support for Web Console applications. IE 8 supports operations in My Data (for laptop computers) and Download Center, as well as user registration.
MISCELLANEOUS
The following will be automatically installed during the installation of this software if it is not already installed:
Apache Tomcat Server
File System iDataAgent - For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
For successful web restore of NAS data and Domino emails, install a 32-bit File System proxy instance on a 64-bit machine.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 123 of 158 System Requirements - Web Console
The following requirements are for Web Console:
OPERATING SYSTEM
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 R2 x64 Editions
HARD DRIVE
2 GB of local disk space for the Web Console software and log file growth. 4 GB recommended
1 GB of temp space on the drive on where the temp folder resides
PROCESSOR
All Windows-compatible processors supported
SUPPORTED WEB BROWSERS
Google Chrome v5 or higher
Microsoft Internet Explorer (IE) v8*, v9 or higher
Mozilla Firefox v2.0.0.3 or higher
Safari v2.0.4 or higher
* Limited support for Web Console applications. IE 8 supports operations in My Data (for laptop computers) and Download Center, as well as user registration.
MISCELLANEOUS
The following will be automatically installed during the installation of this software if it is not already installed:
Apache Tomcat Server
File System iDataAgent - For System Requirements specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File System iDataAgent.
For successful web restore of NAS data and Domino emails, install a 32-bit File System proxy instance on a 64-bit machine.
OUTLOOK ADD-IN z Microsoft Office Outlook with the latest service pack. Also, in order to take advantage of Web Search Client/Server capabilities from the Outlook Add-In, make sure that the latest service pack for Microsoft Office Outlook application is installed on the client where Outlook Add-In is installed. z Microsoft Outlook 2003 SP2 or later, or Lotus Notes. NOTE: The 32-bit applications on a 64-bit server will require a second 32-bit File System agent. For x64, use Microsoft Outlook 2010.
PROXYSERVICE FOR CONTENTSTORE EMAIL VIEWER
The following IIS components are required when using a ProxyService with the ContentStore Email Viewer:
z Microsoft Internet Information Services (IIS) Manager version 8.0 (on Windows 2012 only)
z Microsoft Internet Information Services (IIS) Manager version 7.5
z Microsoft Internet Information Services (IIS) Manager version 7.0 (on Windows 2008 only)
z All components of Microsoft Internet Information Services (IIS) Manager version 7.0 should be installed on Windows 2008
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Page 124 of 158 Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 125 of 158 System Requirements - Laptop Backup (Macintosh)
The following requirements are for the Laptop Backup feature running on a Macintosh computer:
OPERATING SYSTEM
MAC OS X Mac OS X v10.5.x Mac OS X v10.6.x Mac OS X v10.7.x Mac OS X v10.8.x Mac OS X v10.9.x
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
PROCESSOR
Intel-based Macintosh computers
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 126 of 158 System Requirements - Laptop Backup (Linux)
The following requirements are for the Laptop Backup feature running on a Linux computer:
* Laptop Backup Monitor may not be fully functional on some Linux distributions.
OPERATING SYSTEM ARCHITECTURE
LINUX DEBIAN
Debian 6.x with glibc 2.11.x Intel Pentium, x64 or compatible processors
Debian 5.x with glibc 2.7.x Intel Pentium, x64 or compatible processors
FEDORA
Fedora release 9 with glibc 2.8.x Intel Pentium, x64 or compatible processors
Fedora release 8 with glibc 2.7.x Intel Pentium, x64 or compatible processors
Fedora release 17 with glibc 2.15.x Intel Pentium, x64 or compatible processors
Fedora release 16 with glibc 2.14.x Intel Pentium, x64 or compatible processors
Fedora release 15 with glibc 2.13.x Intel Pentium, x64 or compatible processors
Fedora release 14 with glibc 2.13.x Intel Pentium, x64 or compatible processors
Fedora release 13 with glibc 2.12.x Intel Pentium, x64 or compatible processors
Fedora release 12 with glibc 2.11.x Intel Pentium, x64 or compatible processors
Fedora release 11 with glibc 2.10.x Intel Pentium, x64 or compatible processors
Fedora release 10 with glibc 2.9.x Intel Pentium, x64 or compatible processors
GENTOO
Gentoo release 11 with glibc 2.12.x Intel Pentium, x64 or compatible processors
Gentoo release 10.1 with glibc 2.6.x Intel Pentium, x64 or compatible processors
MANDRIVA
Mandriva Linux 2010 with glibc 2.10.x Intel Pentium, x64 or compatible processors
Mandriva Linux 2009 with glibc 2.9.x Intel Pentium, x64 or compatible processors
OPENSUSE
OpenSuSE 12.1 with glibc 2.14.x Intel Pentium, x64 or compatible processors
OpenSuSE 11.3 with glibc 2.11.x Intel Pentium, x64 or compatible processors
OpenSuSE 11.2 with glibc 2.10.x Intel Pentium, x64 or compatible processors
OpenSuSE 11.1 with glibc 2.9.x Intel Pentium, x64 or compatible processors
OpenSuSE 11.0 with glibc 2.8.x Intel Pentium, x64 or compatible processors
ORACLE LINUX
Oracle Linux 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64 or compatible processors
RED FLAG LINUX
Red Flag Linux 5.x with a minimum of glibc 2.3.4 x64
Red Flag Linux 4.x with a minimum of glibc 2.3.4 Intel Pentium or compatible processors
RED HAT ENTERPRISE LINUX/CENTOS
Red Hat Enterprise Linux/CentOS 6.x with glibc 2.12.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
Page 127 of 158 Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4 Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
SCIENTIFIC LINUX
Scientific Linux SL 5.x with glibc 2.5.x x64
SUSE LINUX (SLES)
SuSE Linux 11.x with glibc 2.9.x and above Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
SuSE Linux 10.x with glibc 2.4.x Intel Pentium, x64, Power PC (Includes IBM System p) or compatible processors
UBUNTU
Ubuntu 9.10 Intel Pentium, x64 or compatible processors
Ubuntu 9.04 Intel Pentium, x64 or compatible processors
Ubuntu 8.10 Intel Pentium, x64 or compatible processors
Ubuntu 8.04 Intel Pentium, x64 or compatible processors
Ubuntu 12.04 LTS Intel Pentium, x64 or compatible processors
Ubuntu 11.10 Intel Pentium, x64 or compatible processors
Ubuntu 11.04 Intel Pentium, x64 or compatible processors
Ubuntu 10.04 LTS Intel Pentium, x64 or compatible processors
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
5 GB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
MISCELLANEOUS
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 128 of 158 backup_IDA.fc /opt/
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
SUPPORTED FILE SYSTEMS
The Laptop Backup feature supports the following file systems:
B-tree File System (Btrfs)
Extended 2 File System (ext2)
Extended 3 File System (ext3)
Extended 4 File System (ext4)
General Parallel File System (GPFS)
Global File System (GFS/GFS2)
Lustre File System (Clustered File System)
Moose File System (MooseFS)
Oracle Cluster File System (OCFS2)
Oracle ASM Cluster File System (Oracle ACFS)
Reiser File System (reiserfs)
VERITAS File System (VxFS)
VERITAS Cluster File System (VxCFS)
X9000 IBRIX File System (IBRIXFS) 6.x
'X' File System (XFS)
VOLUME MANAGERS
Page 129 of 158 Veritas Volume Manager (VxVM) 5.0 or higher
Logical Volume Manager (LVM)
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 130 of 158 System Requirements - Laptop Backup (Windows)
The following requirements are for the Laptop Backup feature running on a Windows computer:
OPERATING SYSTEM
WINDOWS 8 Microsoft Windows Client 8 Microsoft Windows Client 8.1 See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS SERVER 2012 Microsoft Windows Server 2012 Editions Microsoft Windows Server 2012 R2 Editions
See Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8 for more information.
WINDOWS 7 Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 Microsoft Windows Server 2008 Editions
WINDOWS VISTA Microsoft Windows Vista Editions
WINDOWS XP Microsoft Windows XP Home Editions with a minimum of Service Pack 3 Microsoft Windows XP Professional 32-bit and x64 Editions with a minimum of Service Pack 3
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 2
* Special configuration considerations apply. See Installing 32-bit Components on a Microsoft Windows x64 Platform for more information.
HARD DRIVE
1 GB minimum of hard disk space for installing the software.
500 MB of free disk space is required for job result directory.
500 MB of free disk space is required for log directory.
PROCESSOR
All Windows-compatible processors supported
MISCELLANEOUS
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 131 of 158 System Requirements - ContinuousDataReplicator
The following requirements are for the ContinuousDataReplicator:
OPERATING SYSTEM ARCHITECTURE
AIX AIX 7.1 Power PC (Includes IBM System p)
AIX 6.1 64-bit Power PC (Includes IBM System p)
AIX 5.3 32-bit and 64-bit with technology level 7 (or higher) and runtime Power PC (Includes IBM System p) library xlC.rte 8.0.0.0 or higher
Note that all AIX platforms support Logical Partitions (LPAR).
HP-UX HP-UX 11i v3 (11.31) Itanium
HP-UX 11i v2 (11.23) Itanium
LINUX CENTOS
CentOS 6.5 with kernel 2.6.32-431 Intel Pentium or compatible minimum required
CentOS 6.4 with kernel 2.6.32-358 Intel Pentium or compatible minimum required
CentOS 6.3 with kernel 2.6.32-279 Intel Pentium or compatible minimum required
CentOS 6.2 with kernel 2.6.32-220 Intel Pentium or compatible minimum required
CentOS 6.1 with kernel 2.6.32-131 Intel Pentium or compatible minimum required
CentOS 6.0 with kernel 2.6.32-71 Intel Pentium or compatible minimum required
DEBIAN
Debian 7.x with kernel 3.2.0 x64
Debian 7.x with kernel 3.2.0 Intel Pentium or compatible minimum required
Debian 6.x with kernel 2.6.32 x64
Debian 6.x with kernel 2.6.32 Intel Pentium or compatible minimum required
Debian 5.x with kernel 2.6.26-2 Intel Pentium or compatible minimum required
Debian 5.x with kernel 2.6.26.19-2 x64
RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 6.5 Advanced Platform with kernel 2.6.32-431 x64
Red Hat Enterprise Linux 6.5 Advanced Platform with kernel 2.6.32-431 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6.4 Advanced Platform with kernel 2.6.32-358 x64
Red Hat Enterprise Linux 6.4 Advanced Platform with kernel 2.6.32-358 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6.3 Advanced Platform with kernel 2.6.32-279 x64
Red Hat Enterprise Linux 6.3 Advanced Platform with kernel 2.6.32-279 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6.2 Advanced Platform with kernel 2.6.32-220 x64
Red Hat Enterprise Linux 6.2 Advanced Platform with kernel 2.6.32-220 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6.1 Advanced Platform with kernel 2.6.32-131 x64
Red Hat Enterprise Linux 6.1 Advanced Platform with kernel 2.6.32-131 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71 Intel Pentium or compatible minimum required
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71 x64
Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-131 (Update x64 1)
Red Hat Enterprise Linux 5.x Advanced Platform with kernel 2.6.18-x Intel Pentium or compatible minimum required
Page 132 of 158 Red Hat Enterprise Linux 5.x Advanced Platform with kernel 2.6.18-x x64
SUSE LINUX (SLES)
SuSE Linux 11 Enterprise Server with kernel 3.0.76-0.11-default (Update 3) x64
SuSE Linux 11 Enterprise Server with kernel 3.0.76-0.11-default (Update 3) Intel Pentium or compatible minimum required
SuSE Linux 11 Enterprise Server with kernel 3.0.13-0.27-default (Update 2) x64
SuSE Linux 11 Enterprise Server with kernel 3.0.13-0.27-default (Update 2) Intel Pentium or compatible minimum required
SuSE Linux 11 Enterprise Server with kernel 3.0.101-0.15-default (Update 3 x64 with Security Patch)
SuSE Linux 11 Enterprise Server with kernel 3.0.101-0.15-default (Update 3 Intel Pentium or compatible minimum required with Security Patch)
SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1) x64
SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1) Intel Pentium or compatible minimum required
SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5 x64
SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5 Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.54.5 (Update 3) Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.34 (Update 2) Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2) x64
SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2) Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.46-0.12 (Update 1) Intel Pentium or compatible minimum required
SuSE Linux 10 Enterprise Server with kernel 2.6.16.46-0.12 (Update 1) x64
SOLARIS Solaris 11.0 x64
Solaris 11.0 Sparc T/M series
Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 Ultra5 or higher recommended
Solaris 10.x (6/06 and higher) 64-bit x64
WINDOWS WINDOWS 2012
Microsoft Windows Server 2012 Editions All Windows-compatible processors supported
WINDOWS 2008
Microsoft Windows Server 2008 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS VISTA
Microsoft Windows Vista 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of All Windows-compatible processors supported SERVER 2003 Service Pack 2
CLUSTER - SUPPORT
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
HARD DRIVE
CDR ON WINDOWS:
266 MB minimum of hard disk space for software
50 MB of additional hard disk space for log file growth
720 MB of temp space required for install or upgrade (where the temp folder resides)
z 1 GB minimum of additional hard disk space on the source computer for replication log file growth; more is recommended
Page 133 of 158 z 1 GB of additional hard disk space on the destination computer for replication log file growth for each source computer (e.g., if five source computers are configured to use the same destination computer, then 5 GB of additional hard drive space is required on the destination computer)
CDR ON UNIX:
250 MB minimum of hard disk space for software
z 3 GB minimum of additional hard disk space on the source computer for replication log file growth; more is recommended. Maximum allowed is 80% of total space on the file system.
Refer to Data Replication for important considerations when allocating replication log file space.
SOLARIS ZONES/CONTAINERS SUPPORT
The ContinuousDataReplicator should be installed on the global zone. Installation on non-global zones is not supported.
On the source computer, the ContinuousDataReplicator can be used to replicate data from any non-global zone.
On the destination computer, data can be replicated to a non-global zone through a exporting device from the global zone. See Data Replication on Non-Global Zones for more information.
For a comprehensive list of supported components, see Unix Virtualization.
AIX LPAR/WPAR SUPPORT
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
MISCELLANEOUS
SELINUX
If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.
To create an SELinux policy module, perform the following steps as user "root":
1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
Page 134 of 158 /opt/
2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.
[root]# make backup_IDA.pp
Compiling targeted backup_IDA module
/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp
/usr/bin/checkmodule: policy configuration loaded
/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod
Creating targeted backup_IDA.pp policy package
rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc
[root]# semodule -i backup_IDA.pp
[root]#
3. Execute the policy module. Use the following command:
[root]# restorecon -R /opt/
SELinux is now configured to work with this application.
MICROSOFT VISUAL C++
Microsoft Visual C++ 2010 and 2008 Redistributable Packages are automatically installed. Note that these Visual C++ Redistributable Packages can co-exist with other versions of this software.
.NET FRAMEWORK
.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.
NOTES ON WINDOWS INSTALLATION
Microsoft Windows XP is not supported as both source and destination for ContinuousDataReplicator.
When installing ContinuousDataReplicator client on a Microsoft Windows x64 platform, you must install Microsoft .NET Framework 2.0.
NOTES ON LINUX INSTALLATION
A compiled version of the CDR driver is supplied only for the listed versions and kernels. If you perform online updates of Linux, you may encounter a situation where the supplied CDR driver will not load after a reboot because the kernel has been updated to a new version.
If you are installing the software on a computer running Red Hat Linux 5 or above, the file system on the computer must be compiled as a kernel module.
For example: computers running Red Hat Linux 5 with the ext2 file system will not support the ContinuousDataReplicator software, as the ext2 file system is built into the kernel. Conversely, computers running Red Hat Linux 5 with the ext3 file system compiled as a kernel module will support the ContinuousDataReplicator software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 135 of 158 System Requirements - 1-Touch for AIX
OPERATING SYSTEM
The following are the requirements for 1-Touch on an AIX:
SERVER
AIX 7.1 64-bit with technology level 2 or higher (LPAR with shared fibre channel card NPIV supported)
AIX 6.1 64-bit with technology level 2 or higher (LPAR with shared fibre channel card NPIV supported)
AIX 5.3 32-bit and 64-bit with technology level 7 (or higher) and runtime library xlC.rte 8.0.0.0 or higher
CLIENT
AIX 7.1 64-bit with technology level 2 or higher (LPAR with shared fibre channel card NPIV supported)
AIX 6.1 64-bit with technology level 2 or higher (LPAR with shared fibre channel card NPIV supported)
AIX 5.3 32-bit and 64-bit with technology level 6 (or higher) and runtime library xlC.rte 8.0.0.0 or higher
Note that all AIX platforms support Logical Partitions (LPAR).
HARD DRIVE
1-Touch Server
6 GB of minimum disk space is required for installing the software.
512 MB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
Client
No additional disk space required beyond File System iDataAgent disk space requirements.
MEMORY
3 GB RAM minimum required
PROCESSOR
Power PC (Includes IBM System p)
SUPPORTED FILE SYSTEM AND VOLUME MANAGER TYPES
z AIX logical Volume Manager for Root and Non- root Volumes (LVM)
z VERITAS Volume Manager 5.0 or higher for Non root Volumes (VXVM)
z Journal File System (JFS) (AIX)
z Enhanced Journal File System (JFS2) (AIX)
z For AIX 5.3, RAW logical volume is supported for ML 10 and above
NOTES
SERVER
z The 1-Touch Server must be a dedicated AIX machine running the NIM master server environment.
CLIENT
z For clients with Link Aggregation or Ether Chanel, ensure that standard network adapter is configured for communication with NIM server.
z The 1-Touch server can be in the same subnet as the client computer, or it can be in a different subnet. However, if they are in different subnets, ensure that there is no network firewall between the server and the client.
For each different subnet there should be NIM network resource defined. This is important not only when NIM master and client are in different subnets, but also in case 1-Touch recovery is performed to a client that is in a different subnet than the NIM master and the original client. If the network resource is not defined for the destination client subnet and selected during recovery, 1-Touch recovery will not be successful. For more information on defining NIM network resources, refer to IBM NIM documentation.
Page 136 of 158 z Only active volume group will be backed up during 1-Touch backup.
z This feature is not supported when bootable partitions are on the disk arrays (snapable disk).
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 137 of 158 System Requirements - 1-Touch for HP-UX
OPERATING SYSTEM
The following are the requirements for 1-Touch on HP-UX:
SERVER
HP-UX 11i v3 (11.31)
HP-UX 11i v2 (11.23)
CLIENT
HP-UX 11i v3 (11.31)
HP-UX 11i v2 (11.23)
HARD DRIVE
1-Touch Server
1.5 GB of minimum disk space is required for installing the software.
512 MB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
Client
1 GB of free disk space required beyond File System iDataAgent disk space requirements.
MEMORY
3 GB RAM minimum required
PROCESSOR
Itanium
SUPPORTED FILE SYSTEM AND VOLUME MANAGER TYPES
z HPUX Logical Volume Manager for Root and Non-Root volumes (LVM)
z VERITAS Volume Manager 5.0 or higher for Root and Non Root volumes (VxVM)
z HFS File system (HFS)
z VERITAS File System (VxFS)
NOTES
z The latest Ignite-UX software must be installed on both the 1-Touch server and the client. Ensure that the same version of this software is installed on both the server and client.
z Ensure that the same version of NFS PV3 is installed on the 1-Touch server and the client.
z The 1-Touch Server and the client must have the same processor.
SERVER
z The 1-Touch Server must be a dedicated HP-UX machine running the Ignite server environment.
CLIENT
z Ensure that the remsh process is running on the client to enable a network boot from the 1-Touch server. If this process is not running, you must manually reboot the client and perform the network recovery.
z This feature is not supported when bootable partitions are on the disk arrays (snapable disk).
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software
Page 138 of 158 Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable System Requirements - 1-Touch for Linux
OPERATING SYSTEM
The following are the requirements for 1-Touch on Linux:
CLIENT
CENTOS
CentOS 6.x with glibc 2.12.x
ORACLE LINUX
Oracle Enterprise Linux 5.x (Carthage) with glibc 2.5.x
RED HAT ENTERPRISE LINUX
Red Hat Enterprise Linux 6.5 with glibc 2.12.x
Red Hat Enterprise Linux 6.4 with glibc 2.12.x
Red Hat Enterprise Linux 6.1 with glibc 2.12.x
Red Hat Enterprise Linux 6.0 with glibc 2.12.x
Red Hat Enterprise Linux 5.x with glibc 2.5.x
Red Hat Enterprise Linux 4.8 with glibc 2.3.x
SUSE LINUX
SuSE Linux Enterprise Server 11 SP3 with glibc 2.11.3
SuSE Linux Enterprise Server 11 SP2 with glibc 2.11.3 and kernel 3.0.13-0.5
SuSE Linux Enterprise Server 11.x with glibc 2.9.x
SuSE Linux Enterprise Server 10.x with glibc 2.4.x
UBUNTU
Ubuntu 12.04 LTS with glibc 2.15
HARD DRIVE
No additional disk space required beyond File System iDataAgent disk space requirements.
MEMORY
3 GB RAM minimum required
PROCESSOR
Intel Pentium, x64 or compatible processors
PERIPHERALS
A CD-ROM drive or ability to boot from an ISO image file is required to boot the client for recovery.
BOOTLOADER
z Only BIOS is supported
z Limited support for UEFI. For more information, refer to 1-Touch for Linux - UEFI
SUPPORTED FILE SYSTEM AND VOLUME MANAGER TYPES
Supported File system and volume manager types Supported Options Linux Logical Volume Manager (LVM) Version 2 Second Extended File System (ext2) Block size, blocks per group, revision Third Extended File System (ext3) Block size, blocks per group, revision
Page 139 of 158 Fourth Extended File System (ext4) Block size, blocks per group, revision Reiser File System (reiserfs) Block size, hash function, journaling device, uuid XFS Block size, number of allocation groups, stripe unit, inode size, maximum percentage of file system space that can be allocated to inodes, log device, lazy-count, log version, size of blocks in the real-time section
Snapshot volumes will not be recovered as part of the 1-touch recovery. Hence, it is recommended that you mount and backup the snapshot data.
NOTES
COMMSERVE
z To enable 1-Touch recovery, the Force per-client certificate authentication on CommServe option has to be turned off on the CommServe at least for the duration of the recovery. This option can be accessed from the CommServe Control Panel by clicking on Certificate Administration.
CLIENT
z iSCSI disks are supported for Virtualize Me; all the backed up iSCSI disks will be re-created as regular SCSI disks on the virtual machine if they are selected during restores.
z iSCSI disks are not supported for 1-Touch. These disks need to be manually unselected during interactive restores if any iSCSI disks are backed up.
z SAN disks are supported for 1-Touch and Virtualize Me. For Virtualize Me, as FC HBA (Fibre Channel Host Bus Adapter) virtualization is not supported, multipath SAN disks will be re-created as regular SCSI disks.
z 1-Touch supports native Linux multipathing. Vendor specific multipath implementations are not supported.
z Itanium (IA64) processor is not supported.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 140 of 158 System Requirements - 1-Touch for Solaris
OPERATING SYSTEM
The following are the requirements for 1-Touch on Solaris:
Server
Solaris 10.x 64-bit
Client
Solaris 10.x 64-bit*
*The x64 processor is supported for Solaris 10.x 64-bit operating system. All other operating systems support Sun Sparc5 or higher recommended processors.
HARD DRIVE
1-Touch Server
1.5 GB of minimum disk space is required for installing the software.
512 MB of free disk space is required for job result directory.
3 GB of free disk space is required for log directory.
Client
512 MB of free disk space required beyond File System iDataAgent disk space requirements.
MEMORY
3 GB RAM minimum required
PROCESSOR x64, Sparc T/M series
SUPPORTED FILE SYSTEMS AND VOLUME MANAGER TYPES
z VERITAS Volume Manager (VxVM) 5.0 or higher (unencapsulated root volume only)
z Solaris Volume Manager (svm)
z UNIX File System (UFS)
z VERITAS File System (VxFS)
z Zettabyte File System (ZFS)
NOTES
SERVER
z The 1-Touch Server must be a dedicated Solaris machine running the JumpStart server environment.
z For 1-Touch Server, use any Solaris system that is configured as a JumpStart server and has the required networking services, which include RARP, bootp, and tftp. Configure the 1-Touch server using the Solaris Advanced Installation Guide (see, http://docs.sun.com/app/docs/doc/802-5740). It is recommended that you set the primary mirror as the boot device for restores to succeed.
z The Solaris JumpStart server version (including updates) should be greater than or equal to the version of the Solaris client whose data is targeted for recovery.
z If Solaris 10 Update 6 or above JumpStart server is used as 1-Touch Server, please make sure that it has /boot/solaris/bin/root_archive. It is required for unpacking and repacking Solaris miniroot in JumpStart server.
z Ensure that the permissions setting for an NFS share on the JumpStart server is "ro" (read-only)
z Solaris 10 boot image are supported.
CLIENT
z This feature is not supported when bootable partitions are on the disk arrays (snapable disk).
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software.
Page 141 of 158 Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 142 of 158 System Requirements - 1-Touch for Windows
The following are the requirements for 1-Touch on Windows:
1-TOUCH SERVER
WINDOWS SERVER 2012
Microsoft Windows Server 2012 Editions
WINDOWS 7
Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 R2
Microsoft Windows Server 2008 R2 x64 Editions
WINDOWS SERVER 2008
Microsoft Windows Server 2008 32-bit and x64 Editions
WINDOWS SERVER 2003
Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 1
WINDOWS VISTA
Microsoft Windows Vista 32-bit and x64 Editions
WINDOWS XP
Microsoft Windows XP Professional 32-bit and x64 Editions
CLIENT
WINDOWS 8.1
Microsoft Windows 8.1 32-bit and x64 Editions
WINDOWS 8
Microsoft Windows 8 32-bit and x64 Editions
WINDOWS SERVER 2012
Microsoft Windows Server 2012 x64 Editions
WINDOWS 7
Microsoft Windows 7 32-bit and x64 Editions
WINDOWS SERVER 2008 R2
Microsoft Windows Server 2008 R2 x64 Editions
WINDOWS SERVER 2008
Microsoft Windows Server 2008 32-bit and x64 Editions
WINDOWS SERVER 2003
Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 1
WINDOWS VISTA
Microsoft Windows Vista 32-bit and x64 Editions
WINDOWS XP
Microsoft Windows XP Professional 32-bit and x64 Editions
HARD DRIVE
7 GB minimum of hard disk space for installing the software.
500 MB of free disk space is required for job result directory.
500 MB of free disk space is required for log directory.
Page 143 of 158 The RAM size of the client must be two times the size of the Live CD. The size of the Live CD can vary depending on the processor type and drivers added to the image. The default size is approximately 1 GB. You can verify the size. The 1-Touch ISO image is located at:
SystemRecovery\Images\Windows 32-bit\BOOT_IMAGE\ISO\sources
SystemRecovery\Images\Windows x64\BOOT_IMAGE\ISO\sources
PROCESSOR
All Windows-compatible processors supported
NOTES
1-TOUCH SERVER
Core Editions of Windows Server 2012, Windows Server 2008, Windows Server 2008 R2, and Windows Server 2003 are not supported.
CLIENT
z Ensure that the TCP/IP Services are configured on the computer before performing the backup.
z 1-Touch recovery is supported for systems which boot from SAN or the recovery of SAN attached disks.
z 1-Touch recovery is not supported if the system partition of the client computer is located on the FAT 32 volume.
z Restores are not supported for Resilient File Systems (Refs) and Storage Pools that operate on Microsoft Windows 2012 or Windows 8.0.
z You must use a wired internet connection to recover a laptop.
z Use Disaster Recovery to recover a CommServe. You cannot recover a CommServe using the1-Touch recovery.
z 1-Touch does not support recovery for multiboot systems.
z Ensure that windows is not installed on the drive other than C:\. The unattended installation of windows on a drive other than C:\ is not supported. You cannot perform the Online or Offline Restore when windows is installed on a drive other than C:\
z 1-Touch does not support recovery of disks managed by Veritas Volume Manager due to inconsistent results with VDS.
z 1-Touch does not support recovery of disks that has BitLocker Encryption.
z Ensure that the client does not have multiple active partitions. You cannot perform 1-Touch recovery if the client has multiple active partitions.
z If you have a recovery partition, make sure that it is removed prior to a backup operation.
z Non-Interactive Restores are not supported on computers that operate on Windows XP.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 144 of 158 External Data Connector - System Requirements - NetBackup
The following requirements are for External Data Connector:
NETBACKUP
After the discovery process is complete, NetBackup components, such as client computers, backup schedules, and media are mapped to the appropriate CommCell entity. The following versions of NetBackup are supported for these NetBackup component groupings:
NETBACKUP GROUPING DESCRIPTION SUPPORTED NETBACKUP VERSIONS* Configuration Clients, Policy Types, Policies, Policy Attributes 5.1, 6.0, 6.5, 7.0, 7.1, 7.5 (compression, encryption), Policy Schedules (frequency, calendar), Backup Types, Media Server. Jobs Backup and Admin Policy Job information is migrated for 5.1, 6.0, 6.5, 7.0, 7.1, 7.5 CommCell reporting purposes. Media Lifecycle Policies, Storage Units, Robots, and Media Status 5.1, 6.0, 6.5, 7.0, 7.1, 7.5 are migrated for CommCell reporting purposes.
*Both Windows and Unix platforms are supported.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
MISCELLANEOUS
.NET FRAMEWORK
.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 145 of 158 External Data Connector - System Requirements - Tivoli Storage Manager
The following requirements are for External Data Connector:
TIVOLI STORAGE MANAGER
After the first full discovery process is complete, each Tivoli Storage Manager component, such as client nodes, schedules, etc. is mapped to the appropriate CommCell entity. The following versions of Tivoli Storage Manager are supported for these TSM components:
TIVOLI STORAGE MANAGER DESCRIPTION SUPPORTED TIVOLI STORAGE MANAGER GROUPING VERSIONS* Configuration Client nodes, Client node schedules, Schedule repetitions, 5.4, 5.5, 6.1, 6.2 Client Node Platforms, Schedule Actions (Backup), Schedule Expiration, Client node option sets (compression). Jobs Job information is migrated for CommCell reporting 5.4, 5.5, 6.1, 6.2 purposes.
*Both Windows and Unix platforms are supported.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
MISCELLANEOUS
.NET FRAMEWORK
.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 146 of 158 External Data Connector - System Requirements - EMC Networker
The following requirements are for External Data Connector:
EDC NETWORKER
After the first full discovery process is complete, each EMC Networker component, such as clients, schedules, etc. is mapped to the appropriate CommCell entity. The following versions of EMC Networker are supported for these EMC Networker components:
EMC NETWORKER GROUPING DESCRIPTION SUPPORTED EMC NETWORKER VERSIONS* Configuration Clients, Groups, Save Sets, Schedules, Jobs, Directives. 7.2, 7.6, 7.6.1 Jobs Backup information is migrated for CommCell reporting 7.2, 7.6, 7.6.1 purposes.
*Windows, Linux, and Unix supported.
HARD DRIVE
1 GB of minimum disk space is required for installing the software.
256 MB of free disk space is required for job result directory.
256 MB of free disk space is required for log directory.
MISCELLANEOUS
.NET FRAMEWORK
.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 147 of 158 System Requirements - Media Explorer
The following requirements are for the Media Explorer:
OPERATING SYSTEM ARCHITECTURE
WINDOWS WINDOWS 2008
Microsoft Windows Server 2008 32-bit and x64 Editions All Windows-compatible processors supported
WINDOWS Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of All Windows-compatible processors supported SERVER 2003 Service Pack 2
HARD DRIVE
256 MB of additional hard disk space for the Media Explorer installation files and log growth
Sufficient space for the Catalog database (based on your cataloging needs)
Sufficient space for the data you want to recover
MISCELLANEOUS
Media Explorer must be installed on a computer that has the same operating system as that of the client for which the data was backed up.
The following media requirements apply:
z All necessary tape and disk media volumes required to complete the data recovery operation must be available.
z For tape libraries, the correct drivers must be loaded.
z Direct physical access to the media device must be available. (i.e., a locally attached tape library/drive tapes, or a mapped local drive on which disk library archives are stored)
z For data stored on disk volumes using a Unix MediaAgent, a separate file transfer tool (such as FTP for Unix) must be used.
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable
Page 148 of 158 Considerations for SQL Server 2012
TABLE OF CONTENTS
Supported Components Supported Platforms Pre-Installing SQL Server 2012 Installing CommServe Using an Existing Instance of SQL Server 2012 Upgrading from SQL 2008 to SQL 2012 Method 1: Upgrade to SQL 2012 without Uninstalling SQL 2008 Method 2: Uninstall SQL 2008 to Install SQL 2012 Applying Required Updates after Installation Notes on AlwaysOn Provided by SQL 2012
SUPPORTED COMPONENTS
SQL Server 2012 is supported by the following components:
z CommServe
z Operations Manager
z Web Server
z SQL iDataAgent
SUPPORTED PLATFORMS
SQL Server 2012 is supported in the following platforms:
WINDOWS SERVER 2012
Microsoft Windows Server 2012 Editions
WINDOWS SERVER 2008
Microsoft Windows Server 2008 Editions* with a minimum of Service Pack 2
*Core and R2 Editions supported
If you are using Windows Server 2008 R2 Editions, Service Pack 1 or later must be installed.
PRE-INSTALLING SQL SERVER 2012
You can install a SQL 2012 instance on the computer where you plan to install Simpana.
This is useful in the following scenarios:
z If you are reinstalling your Simpana software.
z If you are moving Simpana to a new setup.
Follow the steps below to pre-install SQL 2012:
1. Before reinstalling or moving Simpana, create the CommServe database dump file using your old SQL Server.
2. Install SQL 2012 using the steps described in Pre-Install SQL Server for CommServe.
3. Once SQL 2012 is installed and you start the Simpana installation, the software will automatically detect the new SQL Server and will ask you to provide the CommServe dump file.
INSTALLING COMMSERVE USING AN EXISTING INSTANCE OF SQL SERVER 2012
You can install the CommServe using an existing SQL Server instance that was not installed by Simpana.
In order to do this, you are required to configure the szUserSQLInstanceName registry key on the computer on which you want to perform the installation.
Use the following steps to configure the szUserSQLInstanceName registry key:
1. Log on to the computer as an Administrator or as a member of the Administrator group.
2. Click the Windows Start button and then click Run.
Page 149 of 158 3. Type regedit and then click OK to open the Registry Editor window.
4. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > GalaxyInstallerFlags.
5. Right-click the GalaxyInstallerFlags and select New > String Value.
6. Specify the Value name as szUserSQLInstanceName.
7. Double click szUserSQLInstanceName, in the Value data box, type the name of the SQL instance that you want to use and click OK.
8. Close the Registry Editor window.
After configuring the szUserSQLInstanceName registry key, you can start the installation of the CommServe using the steps described in Install the CommServe and use the existing instance of SQL Server 2012.
UPGRADING FROM SQL 2008 TO SQL 2012
The SQL Server 2008 database instance is automatically installed during the CommServe or Web Server installation.
The following sections describe the steps to upgrade the existing SQL 2008 database to SQL 2012.
z We recommend you to perform a disaster recovery backup before the upgrade steps described below. This will help you secure and maintain the data required in case you need to recover the database. See Disaster Recovery Backup for more information. z If the SQL Server to be upgraded is part of a clustered CommServe environment (which you also plan to upgrade), see SQL Server Upgrade for the upgrade instructions.
METHOD 1: UPGRADE TO SQL 2012 WITHOUT UNINSTALLING SQL 2008
1. Ensure your current SQL 2008 version is SP2 or higher for a successful upgrade.
2. Stop all services on the SQL Server computer using the following steps:
a. Click the Start button on the Windows task bar and then click All Programs.
b. Navigate to ##_DOC_OEM_START_MENU_COMPANY_FOLDER_## and click Process Manager.
c. Select All Services in the Services tab.
d. Click Stop to stop all services.
3. Install the SQL Server 2012 software.
a. From the installation package that was created using the Download Manager, run the following program:
WinX64\MSSQL\SQL_Enterprise_Edition\Setup.exe
The SQL Server Installation Center wizard is displayed.
b. In the left-hand navigation area, click Installation and then click Upgrade from SQL Server 2005, SQL Server 2008 or SQL Server 2008 R2.
Follow the instructions provided by the installation wizard. For more information, go to the Microsoft Web site.
4. After the upgrade completes, start all services on the SQL Server computer using the following steps:
a. Click the Start button on the Windows task bar and then click All Programs.
b. Navigate to ##_DOC_OEM_START_MENU_COMPANY_FOLDER_## and click Process Manager.
c. Select All Services in the Services tab.
d. Click Start to start all services.
METHOD 2: UNINSTALL SQL 2008 TO INSTALL SQL 2012
1. Stop all services on the SQL Server computer using the following steps:
a. Click the Start button on the Windows task bar and then click All Programs.
b. Navigate to ##_DOC_OEM_START_MENU_COMPANY_FOLDER_## and click Process Manager.
c. Select All Services in the Services tab.
d. Click Stop to stop all services.
2. Using the SQL Server Management Studio, backup the server database and create a .dmp file.
Perform the following steps to back up the CommServe database to a full database backup:
You can also use these steps to back up the SRM or Content Indexing databases.
Page 150 of 158 a. Open Microsoft SQL Server Management Studio.
b. Navigate to Server Instance | Database | CommServ.
c. Right-click the CommServ database, select Tasks and then click Backup. The Back Up Database dialog box appears.
d. In the Database, verify the database name.
e. In the Backup type, select Full.
f. In the Backup Component, select Database option.
g. Accept the default backup set name in the Name, or you can enter a different name for the backup set.
h. Specify when the Backup set will expire. By default After is selected with value 0.
i. In the Destination area select Disk option. To select the path, click Add. The selected path will be displayed in the Backup to list.
j. To remove backup destination, select the destination path and click Remove.
k. Click OK.
3. Uninstall SQL Server 2008.
4. Install the SQL Server 2012 using the steps from Pre-Install SQL Server for CommServe.
During installation, provide the name for the Simpana instance when prompted.
5. Once the installation completes, use the SQL Server Management Studio to restore the database dump file created in Step 2.
Perform the following steps to restore the full database to the SQL Server computer:
a. Open Microsoft SQL Server Management Studio.
b. Navigate to Server Instance | Database.
c. Right-click Database, select Restore Database. The Restore Database dialog box appears.
d. On the General page, do the following:
{ In the To Database, select or type the name of a database.
{ To specify the source and location of the backup sets to restore, select From device option.
Click the Browse button, Backup dialog box appears.
In the Backup media, select one of the device type.
Click Add to provide the path of dump file copied in the previous step. Click OK.
e. On the Options page, do the following:
{ In the Restore options, choose any of the options, appropriate for your situation.
{ The Recovery state determines the state of the database after the restore operation.
Choose Leave the database non-operational, and do not roll back the uncommitted transactions. Additional transaction logs can be restored. (RESTORE WITH NORECOVERY) option.
f. Click OK.
6. Create a SQL Server user account using the CreateCSSQLAccount tool.
When using the tool, ensure to provide sqladmin_cv as the user name and a strong password.
7. Start all services on the SQL Server computer using the following steps:
a. Click the Start button on the Windows task bar and then click All Programs.
b. Navigate to ##_DOC_OEM_START_MENU_COMPANY_FOLDER_## and click Process Manager.
c. Select All Services in the Services tab.
d. Click Start to start all services.
APPLYING REQUIRED UPDATES AFTER INSTALLATION
After setting up the SQL Server 2012 (SP1), it is required to apply the Cumulative Update Package 3 to the server. This update contains hotfixes needed by the SQL Server to seamlessly handle operations in the CommServe database.
To install the cumulative update, navigate to the installation package that was created using the Download Manager, and run the following program:
WinX64\MSSQL\SQL_Enterprise_Edition\CU\SQLServer2012-KB2812412-x64.exe
Page 151 of 158 For more details on this update, see Cumulative update package 3 for SQL Server 2012 Service Pack 1 in the Microsoft site.
NOTES ON ALWAYSON PROVIDED BY SQL 2012 OR 2014
AlwaysOn is a new implementation on clusters. If you want to protect the AlwaysOn configuration, consider the following:
z Install the SQL iDataAgent on all physical nodes of the cluster to protect the SQL instances separately. For more details, see Setting Primary Replica as Backup Preference.
z If you want to restore any databases that are part of the Availability Group, you must remove the database from the Availability Group. Once the restore completes, you can add the database back.
Page 152 of 158 End-of-Life, Deprecated and Extended Support - Platforms
LIST OF PLATFORMS AND APPLICATIONS ON EXTENDED SUPPORT
* Installation Package Version column indicates the Simpana® software version that must be used to install the software. Prior to installing the software, contact your Software Provider. ** Windows 2000 is supported for Windows File System iDataAgent backups only. Deduplication and System State are not supported. MediaAgents and other applications such as Exchange, Microsoft SQL, etc, are also not supported.
LIST OF DEPRECATED PLATFORMS AND APPLICATIONS
If a third-party vendor discontinues support for a platform, that platform, as well as any products associated with it, is considered deprecated. While the product or platform may continue to be used on an "as-is" basis, the following caveats will apply:
z Fixes/updates will not be provided.
z No new features will be supported. The following applications and platforms are currently considered as deprecated:
APPLICATION/PLATFORM INSTALLATION PACKAGE VERSION
Oracle 9i (9.2) Database (Enterprise or Standard Edition) Simpana® 9.0 AIX 5.2 32-bit and 64-bit editions Simpana® 8.0 Apple Macintosh computer with a PowerPC G4 or G5 processor that supports any of the operating systems Simpana® 8.0 BlueArc OS 3.0 Simpana® 8.0 Celerra 5.4 Simpana® 8.0 DB2 8.1 Universal Database 32-bit Simpana® 9.0 DB2 8.1 Universal Database 64-bit Simpana® 9.0 Debian 3.0 Simpana® 8.0 Debian 4.0 Simpana® 8.0 EMC Celerra DART OS 5.3 Simpana® 8.0 FreeBSD 5.x Simpana® 8.0 FreeBSD 6.x Simpana® 8.0 FreeBSD 7.0 Simpana® 8.0 FreeBSD 7.1 Simpana® 8.0 FreeBSD 7.2 Simpana® 8.0 HDS NAS 3.1 Simpana® 8.0 HP-UX 11i v1 (11.11) Simpana® 9.0 HP-UX on PA-RISC Simpana® 9.0 Informix 10.x Simpana® 8.0 Informix 11.10x Simpana® 8.0 Informix 9.20 Simpana® 8.0 Informix 9.21 Simpana® 8.0 Informix 9.30 Simpana® 8.0 Intel Itanium on Windows Simpana® 8.0 Linux on Intel Itanium (IA64) Simpana® 9.0 Lotus Domino Server Release 7.0.x 32-bit Simpana® 9.0 Mac OS X v10.4.x Simpana® 9.0 Microsoft Exchange 2000 32-bit Server up to the latest service pack Simpana® 9.0 Microsoft Exchange 2000 Server up to the latest service pack Simpana® 9.0 Microsoft Outlook 2000 Simpana® 8.0 Microsoft SharePoint Portal 2003 Server up to the latest Service Pack Simpana® 9.0 Microsoft SQL Server 2000 Editions up to the latest Service Pack Simpana® 8.0 Microsoft Windows Server 2000 Simpana® 8.0 MySQL on AIX Simpana® 9.0 NetApp ONTAP version 6.5.5 Simpana® 8.0 Netware File System iDataAgent Simpana® 8.0 Quick Recovery Agent Simpana® 8.0 Red Hat Enterprise Linux/CentOS 3.x Simpana® 8.0 SGI IRIX64 6.5 with revision 7.4.2 runtime libraries Simpana® 8.0 Solaris 8 Simpana® 9.0 Solaris 9 Simpana® 9.0 SuSE Linux 9.x Enterprise Server Simpana® 8.0 Sybase ASE 12.5.3 ESD#6 32-bit Simpana® 8.0, Simpana® 9.0 Sybase ASE 12.5.3 ESD#6 64-bit Simpana® 8.0, Simpana® 9.0 Sybase ASE 12.5.4 32-bit Simpana® 8.0, Simpana® 9.0 Sybase ASE 12.5.4 64-bit Simpana® 8.0, Simpana® 9.0 Tru64 OSF 5.1A and 5.1B Simpana® 9.0
Page 153 of 158 Ubuntu 7.10 Simpana® 8.0
* Installation Package Version column indicates the Simpana® software version that must be used to install the software. Prior to installing the software, contact your Software Provider.
INSTALLING CLIENTS FROM PREVIOUS VERSIONS
You can install the platforms listed in the Deprecated platform using the Simpana® software version indicated in the above Installation Package Version column after configuring some additional settings on the CommServe and client computer. See CS0002: Installing Clients from Previous Releases in the CommCell to review the steps.
Back to Top
Page 154 of 158 System Requirements
Select a System Requirements page from the links below:
TABLE OF CONTENTS
Server Backup Archive Virtualization Search Laptop Replication 1-Touch External Data Connector Others End-of-Life, Deprecated, and Extended Support
SERVER
z CommServe
z MediaAgent
z CommCell Console (Stand-Alone Application)
z CommCell Console (Remote Web-Based Application)
BACKUP
z Active Directory
z DB2
z DB2 DPF
z DB2 pureScale
z Documentum
z Image Level
z Infomix
z Lotus Notes/Domino Servers - Database
z Lotus Notes/Domino Servers - Document
z Macintosh File System
z Microsoft Exchange Database
z Microsoft Exchange Mailbox
z Microsoft Exchange Public Folder
z Microsoft SharePoint Server
z Microsoft SQL Server
z Microsoft Windows File System
z MySQL
z NAS
z Novell Directory Services
z Novell GroupWise
z OES File System
z OpenVMS File System
z Oracle
z Oracle RAC
z PostgreSQL
z SAP for MAXDB
z SAP for Oracle
Page 155 of 158 z SAP HANA z Sybase z AIX z FreeBSD z HP-UX z Linux z Solaris z Unix Virtualization
ARCHIVE z OnePass for Windows z Driverless OnePass for Windows z OnePass for Unix and Linux z OnePass for BlueArc z OnePass for Celerra z OnePass for NetApp z OnePass for Exchange Mailbox z Classic Archiver for NAS z Classic Archiver for Domino Mailbox z Classic Archiver for Exchange Public Folder z Classic Archiver for SharePoint z Classic Archiver for Object Link
VIRTUALIZATION z Microsoft Hyper-V z VMware
SEARCH z Search Engine z Web Server z Compliance Search z Web Console
LAPTOP z Macintosh z Linux z Windows
REPLICATION z ContinuousDataReplicator
1-TOUCH z AIX z HP-UX z Linux z Solaris z Windows
EXTERNAL DATA CONNECTOR z NetBackup z Tivoli Storage Manager z EMC Networker
Page 156 of 158 z BackupExec
OTHERS z Media Explorer z Metrics Reporting z SRM NAS
END-OF-LIFE, DEPRECATED, AND EXTENDED SUPPORT z Obsolescence Policy z Platforms z Products z Features
Page 157 of 158 © 1997-2013 CommVault Systems Inc. All rights reserved. This document may not be copied or further distributed, in whole or in part, without written permission from CommVault Systems Inc.
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