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Bridging the Gulf with the Latest ICT Technologies

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Bridging the Gulf with the Latest ICT Technologies Bridging the Gulf with the Latest ICT Technologies A study recalling Batelco’s ability to deliver Information and Communication Technologies solutions for The Four Seasons. Batelco provided the King Fahd Causeway Authority (KFCA) with a state-of-the-art KFCA Profile unified network infrastructure to enhance communication, mobility and • Responsible for operating collaboration across the entire scope of the -25kilometre Saudi-Bahrain road the King Fahd Causeway causeway operations. The new infrastructure is designed to be highly available and • Managerial, financial have the capability to support all integrated communication and telephony services. and technical supervision • Maintenance and Client Overview technical inspection KFCA is responsible for the managerial, financial and technical supervision of all • Coordination with operations regarding the King Fahd Causeway. This covers maintenance, operation government agencies and inspection; as well as coordination with appropriate Government agencies such as immigration, customs, police and coastguard. The -25kilometre causeway links the Kingdoms of Bahrain and Saudi Arabia by road across the Bahrain Gulf, and The King Fahad Causeway acts as Bahrain’s gateway to the wider Gulf Cooperation Council (GCC) countries. • One of the longest bridges Regarded as a great feat of modern engineering, the causeway ranks among the 20 of its kind in the world longest bridges in the world and one of the longest bridges over water. • 25 kilometres in length, Additionally, the causewayis the longest in the Arab world. comprising five bridges and seven embankments • Total cost US$ 1.2 billion at a total cost of US$ 1.2 billion, and comprises five road bridges and seven • Construction took 4½ years embankments. The fourth embankment – known as Middle Island and covering • Handles around 8 million Case study Brochure Case vehicles and 18 million government agencies, mosques, two -213foot towers with viewing restaurants, passengers annually and other commercial and retail buildings. The causeway handles an average of 45,000 vehicles per day, with annual usage totalling around eight million vehicles and 18 million passengers. EP-5BCSDDOS1-0315- Case Study - Four Seasons KFCA’s Business Needs Requirements Due to the increasing vehicle and passenger usage of the causeway in recent years, KFCA recognised the need to replace its disparate communication systems based on legacy technologies with a new state-of-the-art integrated infrastructure. Moreover, to facilitate KFCA’s proposed expansion plans, this reduce communications costs. Unique challenges The sheer length of the causeway at 25 kilometres posed some unique challenges for the KFCA in managing its communications requirements; some technologies are limited by distance reach and hence there was a need to overcome this barrier. In addition, the causeway covers two GCC countries two separate telecoms providers. As well as carrying out its administrative functions, the Authority also needs to cater for the mobile communications needs of its customers when crossing the causeway. EP-5BCSDDOS1-0315-photo credit: maps.google.com Case Study - Four Seasons Batelco’s Strategic Solution Batelco’s Holistic Solution Batelco’s strategic turnkey solution to meet the needs of the KFCA was to replace the • Core network infrastructure legacy communications system with integrated network infrastructure and voice solu- • Distribution network (both tions. This was designed to facilitate communication, mobility and collaboration across wired and wireless) the scope of the causeway’s operations. The infrastructure was designed to be highly • Physical network available, and have the capability and flexibility to support all unified communication infrastructure and telephony services over both wired internet protocol (IP), non-IP, Wi-Fi and legacy • Data centre security. networks; together with the required scalability to meet future expansion plans. • Telephony • Unified messaging The integrated IT infrastructure supplied by Batelco comprised unified communi- cations, video conferencing, active wired networking, data centre (DC) security and Systems and Services switching, wireless networking and passive cabling. Voice solutions included telephony, • IP data network infrastructure unified messaging (voice, text and fax) and voice mail. The turnkey solution was de- • IP telephony solution signed to enhance the KFCA’s increasing demand for rich media collaboration (including • Full indoor/outdoor Wi-Fi network voice, video, presentations and video conferencing) coupled with on-going enhance- • Hotel orientated cloud-based services • High speed dedicated internet service communications costs. with high availability access • Fixed voice services Analogue elements were incorporated in the solution to enable connectivity over the • Mobile voice and data services • Indoor GSM antennae system technology. Analogue connectivity also eliminated the use of expensive end-point equipment which has higher running and maintenance costs. EP-5BCSDDOS1-0315- Case Study - Four Seasons Business Results Batelco successfully met the client’s requirements for the design, supply, and installation of ICT infrastructure and telecom services that would facilitate essential communication, mobility, and collaboration to support full hotel operations. The deployed infrastructure was built on a highly available framework that provided the necessary capability and flexibility to support all hotel IP infrastructure systems and voice services over both wired IP and Wi-Fi networks; together with the capability of supporting both current and future application services. Customer Benefits The Four Seasons Hotel prides itself on providing an extraordinary service to home and work environments, with constant connectivity and no disruption while travelling. Batelco’s solution allowed the hotel to guarantee this optimal service to its guests, while consolidating all its business successfully compete in the highly-competitive hospitality market. In addition, with the installed systems being discreetly placed – both internally and externally – to provide an appealing aesthetic and visual appearance, the hotel’s unique design was not compromised. The indoor Wi-Fi and GSM access points are concealed from full view in all public areas and guest rooms; while the outdoor Wi-Fi system blends in with its surroundings while meeting hotel performance criteria. Customer Testimonial Batelco successfully met our critical requirements for a highly secure, available and flexible ICT infrastructure and telecoms services to support all hotel operations, without compromising the unique design features of this new five-star property. The solution has enabled us to meet our guests’ requirements for constant and EP-5BCSDDOS1-0315-EP-5BCSGMPLS1-0315- Case StudyCase -Study Four Seasons- GMPLS.
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