2011 A Guide to Innovative, Quality Long Term Care Options in New York urce 555 WEST 57TH STREET NEW YORK, NY 10019 212.258.5330 P 212.258.5331 F CareSo WWW.CCLCNY.ORG CareSource A Guide to Innovative, Quality Long Term Care Options in New York CCLC Staff Contacts: About CCLC The Continuing Care Leadership Coalition (CCLC) is a membership Scott C. Amrhein 212-506-5409 and advocacy organization representing more than 100 of the nation’s President most innovative and comprehensive not-for-profit and public long term care organizations in the New York metropolitan area and be- Roxanne G. Tena-Nelson 212-506-5412 yond. CCLC’s establishment in 2003 as an affiliated entity of the Executive Vice President Greater New York Hospital Association (GNYHA) highlights the growing importance of continuing care services in today’s health care Desmond D’Sa 212-506-5458 marketplace. Vice President, Finance CCLC’s purpose is to shape, through advocacy, research, and educa- Diane J. Barrett 212-259-0741 tion, an environment that supports the delivery of, and access to, Director of Government Relations continuing care services of the highest quality and to provide State and national leadership in advancing effective continuing care policies Harrison Fox 212-554-7215 and practices through the collective experience, vision, and effort of Project Manager, CCITI NY our members. Kathryn Santos 212-506-5413 The members of CCLC provide mission-driven services across the Manager of Quality Improvement continuum of care to people of all ages throughout the New York Initiatives metropolitan area and beyond. CCLC’s members are leaders in the delivery of skilled nursing care, home health care, adult day health Jenifer H. Fergusson 212-506-5426 care, respite care, hospice care, rehabilitation and subacute care, Member Relations Associate senior housing and assisted living, and services to populations with special needs. Donna Smith 212-506-5429 Administrative Assistant www. cclcny.org 212-258.5330 phone 212-258-5331 fax Published in 2011 © 2011 Continuing Care Leadership Coalition 2 1 Contents HOW TO USE THIS GUIDE 4 SKILLED NURSING FACILITIES 7 HOME HEALTH CARE AGENCIES 93 LONG TERM CARE SYSTEMS 115 LONG TERM CARE SERVICES 135 Adult Day Health Care Programs 136 Housing & Assisted Living 137 Managed Long Term Care Programs 138 SKILLED NURSING FACILITIES BY SPECIALTY 139 Children with Disabilities 140 Hemodialysis Treatment 140 Hospice 140 Palliative Care 142 Patients with Traumatic Brain Injury 144 Persons with HIV/AIDS 144 Psychiatric Care 145 Respite Care 145 Neurobehavioral Patients 146 Ventilator Dependent Patients 146 Wound Care 147 HOME HEALTH CARE AGENCIES BY TYPE 149 Certified Home Health Agencies 150 Licensed Home Care Agencies 151 Long Term Home Health Care Program 151 ALPHABETICAL INDEX 154 GEOGRAPHIC INDEX 160 3 3 How to use this guide New York State’s LTHHCP, also known as the Lombardi, or “nursing When consumers and providers of health care seek to access the home without walls,” program, allows nursing home certifiable indi- long term care system, many find it difficult to navigate the op- viduals to live in the community. This section of the CareSource in- tions available. The U.S. Department of Health and Human Ser- cludes free-standing home health agencies as well as agencies that are vices confirmed this and found that there is a need for better affiliated with long term care organizations or hospitals. resources to access the long term care system. In response to this need, we developed the CCLC CareSource as a guide for con- Long term care systems are organizations with multiple entities sumers, providers, and other interested parties, offering ready that provide more than one type of service. A long term care system access to accurate information on the premier long term care could include within its purview a nursing facility, a home health care organizations in the New York metropolitan area. agency, an adult day health care program, a managed long term care program, and senior housing. A long term care system could also In this era of reform, Federal and State policy imperatives are include any combination of the above types of entities. Particularly in advancing the need to improve care transitions. A movement the not-for-profit and public long term care provider community, long toward integrated care models and value-based purchasing contin- term care organizations now commonly offer a broad range of ser- ues to drive the heath care system to improve quality and effi- vices to meet the needs of older and disabled individuals both in inpa- ciency, and this publication is designed to help individuals and tient settings as well as in the community. organizations achieve this goal through information that can facili- tate and support the care transitions process. Additional information about the long term care organizations in this guide is available on several Web sites maintained by the State and The CCLC CareSource contains a table of contents and detailed federal governments. New York State maintains a Nursing Home indexes to help users find long term care organizations by type of Profile section on its Web site (http://nursinghomes.nyhealth.gov/) and service and by geographic area. There are three types of provider is working to improve access to long term care information through organizations included in the CareSource, each with its own sec- the NY Connects Web site (http://nyconnects.org/). The U.S. Centers tion in the book—skilled nursing facilities, home care agencies, for Medicare and Medicaid Services (CMS) maintains the Nursing and long term care systems—and for each organization listed, the Home Compare and Home Health Compare areas of the Medi- CCLC CareSource provides a full page of detailed information. care.gov Web site (http://www.medicare.gov/). Additional information on choosing long term care services and an electronic version of this Skilled nursing facilities provide a broad spectrum of services guide may be found on CCLC’s Web site for consumers (http:// to individuals who are too frail to live in the community, or need leadersincare.org). additional rehabilitation or recovery following a hospital stay. Typically, a skilled nursing facility provides around-the-clock medi- Although CCLC has verified the information in the CareSource, we cal care, skilled nursing services, social services, rehabilitation (e.g., recommend that users be sure to contact organizations directly to physical, occupational, and speech therapy), therapeutic recrea- confirm information as details may change over time. We hope that tion, nutritional services, and transportation to specialty medical the CareSource will be a useful tool for you as you navigate the long term care system. services. In addition to these services, skilled nursing facilities often have coffee shops, boutiques, auditoriums for programming, outdoor space, beauty salons, libraries, and financial services. Many skilled nursing facilities also provide subacute care following a hospital stay with the goals of returning the individual back to the community. Subacute care usually includes intensive rehabilita- tion therapy and may be right for stroke patients, heart attack patients, orthopedic patients, individuals who have medically com- plex conditions, persons who require wound care, pain manage- ment, chemotherapy, or stabilization of anticoagulant therapy. Home care is provided in individuals’ homes through three types of agencies in New York State—certified home health agen- cies (CHHAs), long term home health care programs (LTHHCPs), or licensed home care services agencies (LHCSAs). A person 4 might seek home care services for a short period of time to fur- ther recover following a hospital stay, or for a longer period of time to receive assistance with medications and other daily activi- ties. CHHAs and LTHHCPs provide the professional care that is required, while LHCSAs provide the paraprofessional and other services that might be needed. 1Shugarman, Lisa R. and Brown, Julie A., Nursing Home Selection: How Do Consumers Choose? RAND Corporation for the U.S. Department of Health and Human Services (Dec 2006) available at http://aspe.hhs.gov/daltcp/reports/2006/chooseI.htm. (Continued on the next page) 4 5 5 Skilled Nursing Facilities and Other Residential Services 6 Amsterdam Continuing Care Andrus on Hudson Health System 185 Old Broadway Hastings-on-Hudson, NY 10706 1060 Amsterdam Avenue New York, NY 10025 Contact Information Phone Number: (914) 478-3700 Contact Information Fax Number: (914) 478-3541 Phone Number: (212) 316-7700 Admissions Office: (914) 478-3700 ext. 602 Fax Number: (212) 662-1793 Web site: www.andrusonhudson.org Admissions Office: (212)-316-7753 Organization Web site: www.amsterdamcares.org Type of Organization Skilled Nursing Facility Type of Organization Multi-Service Long Term Care Organization Profile Andrus on Hudson is nestled on 26 wooded acres that are located Skilled Nursing Facility, Adult Day Health Care Program, Continu- high on a hill overlooking the scenic Hudson River in Hastings-on- ing Care Retirement Community (CCRC) Hudson. Andrus is a community where seniors can enjoy a high qual- ity of life. We also offer spacious common space, a rich activity pro- Profile gram, private rooms and also suites. Amsterdam Nursing Home Corporation is a 409-bed long term care facility in New York City, with an Adult Day Health Care Service Area(s) Center that services 40 registrants per day. Amsterdam at Har- Westchester County- Lower Hudson Valley and Riverdale borside, in Port Washington, New York., is a Continuing Care Retirement Community (CCRC) with 229 independent living Population(s) units, 56 skilled nursing beds, and 44 assisted living beds with 19 Seniors (age 60+) for memory support. Special Service(s) Service Area(s) Hospice Care through Calvary and Jansen, Short-Term Rehabilitation- Manhattan (New York), CCRC (Nassau) Burke Rehabilitation at Andrus, Subacute Care Program, IV Therapy, Wound Care, Respiratory Care, Palliative Care and Full-Time Medical Population(s) Staff.