Cookie Program Troop Guide 2019-2020 Calendar

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Congrats to our 2019 Bold Your Booth Winners, Troop 2520 and Troop 2707!

2019–2020 COOKIE PROGRAM TROOP GUIDE 2019-2020 CALENDAR

Checklist of Important Dates

Activity Date

Initial Order Taking Begins December 24, 2019

Round 1 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 9, 2020

Round 2 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 13, 2020

Initial Order Taking Ends | Initial Order Entry: Troop Leaders Locked Out at 10:59 p.m. CST January 15, 2020

Cookie Booth Sale Opens with No Restrictions January 15, 2020

Cookie Count & Go (Davidson, Williamson, and Wilson Counties) January 31, 2020

Cookie Count & Go and Deliveries (All Counties, Including Outlying Counties) February 1, 2020

Booth Sales Begin February 2, 2020

Outlying Cookie Cupboards Open | Council Notifies Troop of Amount Due February 3, 2020

M&W Warehouse, Camp Holloway, and Council Cupboard Opens February 4, 2020

ACH Pull for $1.50 per Package on Initial Order February 13, 2020

Cookie Cupboards Close in Outlying Areas February 17, 2020

Small Business Day February 22, 2020

Cookie Cupboard Closes at M&W Warehouse February 24, 2020

Cookie Cupboard Closes at Council at 6:00 p.m. CST February 28, 2020

Girl Scout Walk About Weekend February 28 - March 1, 2020

Cookie Sale Ends March 1, 2020

Troops Allot Cookies, Prizes, and Money | Submit Final Rewards by 10:59 p.m. CST March 4, 2020

Council Notifies Troop of Final Amount Due March 6, 2020

Final ACH Due to Council for Remaining Balance March 16, 2020

Highest Awards Ceremony to Honor Stellar Sellers May 3, 2020

All Unclaimed Prizes Due Back to Council June 29, 2020

2 Congrats to our 2019 Bold Your Booth Winners, Troop 2520 and Troop 2707!

2019–2020 COOKIE PROGRAM TROOP GUIDE 2019-2020 CALENDAR

Checklist of Important Dates

Activity Date

Initial Order Taking Begins December 24, 2019

Round 1 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 9, 2020

Round 2 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 13, 2020

Initial Order Taking Ends | Initial Order Entry: Troop Leaders Locked Out at 10:59 p.m. CST January 15, 2020

Cookie Booth Sale Opens with No Restrictions January 15, 2020

Cookie Count & Go (Davidson, Williamson, and Wilson Counties) January 31, 2020

Cookie Count & Go and Deliveries (All Counties, Including Outlying Counties) February 1, 2020

Booth Sales Begin February 2, 2020

Outlying Cookie Cupboards Open | Council Notifies Troop of Amount Due February 3, 2020

M&W Warehouse, Camp Holloway, and Council Cupboard Opens February 4, 2020

ACH Pull for $1.50 per Package on Initial Order February 13, 2020

Cookie Cupboards Close in Outlying Areas February 17, 2020

Small Business Day February 22, 2020

Cookie Cupboard Closes at M&W Warehouse February 24, 2020

Cookie Cupboard Closes at Council at 6:00 p.m. CST February 28, 2020

Girl Scout Walk About Weekend February 28 - March 1, 2020

Cookie Sale Ends March 1, 2020

Troops Allot Cookies, Prizes, and Money | Submit Final Rewards by 10:59 p.m. CST March 4, 2020

Council Notifies Troop of Final Amount Due March 6, 2020

Final ACH Due to Council for Remaining Balance March 16, 2020

Highest Awards Ceremony to Honor Stellar Sellers May 3, 2020

All Unclaimed Prizes Due Back to Council June 29, 2020

4 TABLE OF CONTENTS

There’s a reason the Girl Scout Cookie Program® is a celebrated tradition. It’s an amazing opportunity for girls to WOW THE WORLD and build lifelong skills!

The largest girl-led entrepreneurial program in the world also offers an incredible opportunity for you as a volunteer. You get to see firsthand how girls grow, learn, and come into their own. We give you the resources you need to guide girls in discovering hidden talents, uncovering new strengths, and developing the entrepreneurial mindset that will serve them far beyond cookie season. THANKS FOR ALL YOU DO FOR GIRLS!

Resources 6 Online Cookie Resources 8 Parent Training Topics 9 Social Media Guidelines 10 Booth Sale Guidelines 11 Troop Proceeds 13 Rewards & Promotions 14 Cookie Pro Contest 16 Cookie Delivery 17 Cookie Cupboards 18 Placing the Order 21 eBudde Fingertip Facts 22 Thank You Notes 25 Forms 27 Council Guidelines 32 Parent/Guardian Permission, Responsibility, & Opt-Out Form 37 Troop Coordinator Appointment Letter 41

RESOURCES

Cookie Team Contacts SU Coordinator: Phone Number: Best Time to Call: SU Coordinator Email:

SU Booth Coordinator: Phone Number: Best Time to Call: SU Booth Coordinator Email:

Council Contacts Tracy Tudder Kathleen Roder Tracy Coleman Product Programs Manager Product Programs Assistant Product Programs Specialist (615) 460-0202 (615) 460-0209 (615) 460-0226 [email protected] [email protected] [email protected]

It’s a labor of love! The main job of the Girl Scout Cookie volunteer is to:

• Be a registered Girl Scout adult volunteer. • Honor and live by the Girl Scout Promise and Law. • Follow all policies and meet all deadlines.

Here’s an overview of your roles and responsibilities:

Before the sale During the sale After the sale • Complete training. • Enter orders from girl order cards • Fill out rewards order in eBudde. • Download the eBudde™ and keep eBudde up to date. • Help girls deliver donated cookies Troop App to your mobile • Coordinate booth sales (or ask to your chosen organization (or phone or tablet. another volunteer to do so). ask another volunteer to do so). • Arrange cookie pickups from the • Distribute girl rewards in a timely Cookie Cupboard and briefly store manner. cookies until girls pick them up (or • Keep troop records. ask another volunteer to do so). • Celebrate with the girls! • Collect money from those picking up cookies, issue receipts, and make frequent bank deposits.

RESOURCES

Girl Scout volunteers are not only special—they're busy! We have lots of fun resources that make your season quick, easy and delightful. Find them at LittleBrownie.com.

Place orders on your mobile devices with the eBudde Troop App Plus.™ Video training and eBudde help are built right in. Learn more and download the app at LittleBrownie.com.

7 ONLINE COOKIE RESOURCES

Be sure to take advantage of all the resources available online to guide you through a fun and successful Girl Scout Cookie Program®.

Girl Scouts of Middle Tennessee: Visit our site to find procedures, forms, manuals, and other helpful information. gsmidtn.org/Cookies

Girl Scouts of the USA: Locate info on the Girl Scout Cookie Program and national cookie badges and pins. GirlScoutCookies.org

Baker Website: The website of our official Girl Scout Cookie baker. Find girl activities, marketing ideas, Girl Scout Cookie facts, cookie sale resources, and clip art to help girls prepare for the cookie sale. LittleBrownie.com

eBudde™: Your command center for managing the cookie sale. Order cookies, track girl activity, and order girl rewards. ebudde.LittleBrownie.com

eBudde™ Help Center: Your cookie resource headquarters. You can find helpful tips from Little Brownie Bakers. Under “From the Council” you will find manuals, flyers, handouts, and helpful tips from the Product Programs Department of GSMIDTN.

eBudde Troop App Plus™: Place orders on your mobile devices. Video training and eBudde help are built right in. Learn more and download the app at LittleBrownie.com.

eBudde™ Booth Sale Recorder: Record sales in real time at booths, making record- keeping a snap. Download this free app in iPhone App Store or through Google Play.

® Girl Scouts Girl Scouts® Built by Me™ Cookie Planner: An online tool to help plan a custom cookie season. CookiePlanner.LittleBrownieBakers.com

Girl Scouts® Cookie Locator™ by Little Brownie Bakers®: Help friends locate the closest cookie booth with this app. CookieLocator.LittleBrownie.com (Girl Scouts® Cookie Finder on girlscouts.org can also be used to locate cookies.)

Little Brownie Bakers® YouTube Channel: Check out our library of inspiring videos

TM featuring real Girl Scout stories and selling tips. youtube.com/LittleBrownieBakers

Girl Scouts of Middle Tennessee Videos: Check out our videos online for tips on your cookie season. Videos include how to use your sales report, how to place an order at your cupboard, and more. gsmidtn.org/Cookies

Girl Scouts of Middle Tennessee YouTube Channel: Check out the video on how to request a Troop Independent Booth Site. youtube.com/GirlScoutsMidTN

8 PARENT TRAINING TOPICS

• Go over pricing and varieties of the cookies. (order card)

• Give the deadlines needed for the troop (page 2) for initial order, cookie delivery, and money due.

• Give contact information for troop coordinator. (page 2)

• Go over How Girls Sell Cookies (page 8) – in-person order taking, booth sales, and cookie techie.

• Mention if they are taking money upfront to leave a business card with information for the customer. (page 11)

• Go over Social Media Guidelines. (page 15)

• Go over Reward Choices and when they are due. (page 17)

• Go over Opt-Out Information (page 21) – make sure they understand that they do not get the prizes and get the parents signature on the permission form.

Parent Permission Form Ask the parents to complete Parent Permission Form on page 21. Then tear out and leave it with the troop product coordinator. They can now receive their girl’s order card and money envelope.

9 GIRL SCOUTS OF THE USA SOCIAL MEDIA GUIDELINES

Girls are only to use the Internet to market the Girl Scout Cookie Program and Fall Product Program to friends and family (for clarity, “friends and family” are people whom the girl or her family personally know). • The Girl Scout Cookie Program is a girl-led program and online marketing and sales efforts should always be led by a girl while also being supervised by her parents or caretakers. • Friends and family of a girl participating in the cookie program must not market or share a girl’s contact information, sales links, or sales information on public-facing online sites. They also should not share their sales link with any news outlets (this includes online and traditional news media, such as radio, television, or magazines). • For safety purposes and other reasons, online marketing activities, especially those conducted through social media platforms, should always be done through accounts set to “private.”

For more information, see gsmidtn.org/cookies.

10 BOOTH SALE GUIDELINES

Preparing for your Girl Scout Cookie Booths Cookie booths, or temporary sales set-ups in areas with lots of foot traffic, are a popular way for girls to sell cookies as a team. Contact the council before planning a cookie booth of your own. Here are some notes about locations for a cookie booth: • We encourage councils and volunteers to use their best judgement in setting up cookie booths in locations that will be open, accessible, and safe for all girls and potential customers. • Certain locations may be inappropriate for young girls based on the standards of your local community, may negatively impact the cookie program experience for girls, and/or may negatively impact our brand in your community. For additional clarity, girls should not sell in or in front of establishments that they themselves cannot legally patronize. • Additionally, with respect to marijuana dispensaries, we have been steadfastly combating the unauthorized uses of the Girl Scout trademark by the cannabis community, which has been marketing— without our authorization—certain cannabis products under our youth-appealing brand. We are continuing to aggressively fight these unauthorized uses of the Girl Scout brand and hope that our councils and volunteers will join Girl Scouts of the USA’s efforts by discouraging cookie booth locations at such locations. Once you’ve obtained council approval, check out the booth site before the day of the sale. Talk to business owners in the area so they’ll know what to expect. Find out what security measures are in place—these may include lights for evening sales and whether a security camera watches the booth area—and where the nearest bathrooms are located. In addition, review Safety Activity Checkpoints to make sure you and the girls are as prepared as possible. On the day of the sale, these tips will help make booth sales enjoyable for everyone: • Ensure that you have adequate space at the booth (table, products, and girls) to allow safe passage by pedestrians, bikes, and cars. • Plan to have at least two volunteers and two girls at the booth at all times. From time to time, volunteers might want to take breaks or will have to accompany young girls to the bathroom, so make sure to have a few extra volunteers on hand. Note: IRGs may have two adults and one girl at a booth. Homeschool girls may attend a booth sale during school hours with two adults and one girl. • Girls make all sales, except in cases where volunteers are helping Daisies handle money. • Respect the surrounding businesses by making sure your booth isn’t blocking a store entrance or exit. • Attract customers with colorful signs. Remind girls to be polite and to have their sales pitch ready for interested shoppers. • Report any suspicious people in the area to local security. Contact the Product Programs Department if you have any questions or concerns.

11 BOOTH SALE GUIDELINES

Cookie Booth Etiquette I will... I will NOT... • Identify myself as a Girl Scout by wearing my • Sell Girl Scout Cookies at booth sales before uniform, vest or sash, or my pins February 2, 2020 • Arrive and leave on time, and set-up where • Block the entrances or exits directed • Get in the way of customers • Be polite and friendly at all times • Ask a customer multiple times to buy cookies • Say THANK YOU to all approached • Go into the store while working the cookie booth • Keep table and area neat unless to use the bathroom or invited in by the • Remove empty packages, posters, or similar store manager during inclement weather items and recycle if possible • Talk loudly, run around, or play while at a cookie • Remember that my behavior reflects on ALL booth Girl Scouts • Chew gum, eat, or drink while at the cookie booth

Please Remember: • Booth sales give girls the opportunity to learn new skills, to promote Girl Scouting, live the Girl Scout Promise and Law, and to sell additional cookies. With this opportunity comes the responsibility to follow safety, public relations, and business guidelines. • Please keep in mind that selling Girl Scout Cookies at booth sales is a privilege granted to us by local businesses and merchants. This privilege, if abused even unintentionally, could cause all Girl Scouts to lose the opportunity for additional booth sales at these business locations. • Please be considerate of the business’ customers and property. If complaints arise, you may be asked to leave the booth sale site. Your behavior DOES reflect on ALL Girl Scouts, not just your troop. • Tagalongs, friends, or siblings not registered with the participating troop are NOT allowed. • All Girl Scout events, including cookie booth sales, are non-smoking! • Any girl and adult participating at a Cookie Booth Sale must follow procedures per Safety Activity Checkpoints. Each girl MUST have a signed parent permission slip for booth sales. Additional Booth Locations: If a troop wants to host a booth location that is not listed on EBudde or outside of your Service Unit area, email a request with the following information to [email protected]: • Date & Times • Location • Troop Leader Name and Phone Number

12 TROOP PROCEEDS

Troop Proceeds Troops will earn $0.55 cents per package sold. Troops may earn additional proceeds: *All troops must have a minimum 5 girls selling for Daisy, Brownie, Junior, and Cadette troops. Senior and Ambassador troops need a minimum of 3 girls selling. • LEVEL 1: $0.05 per package additional proceeds, if the required amount of $1.50 per package ordered on the initial order is pulled from the troop checking account on February 13, 2020. • LEVEL 2: $0.05 per package additional proceeds, if the troop’s per girl average is 180 packages, the troop has a minimum of 5 girls selling, AND requirements for LEVEL 1 have been met. • LEVEL 3: $0.03 per package additional proceeds in shop credit will be given if the troop’s per girl average is 228 packages, the troop has a minimum of 5 girls selling, AND requirements for LEVELS 1 & 2 have been met. Additional proceeds or shop credit will NOT be awarded to any troop with outstanding money owed to Girl Scouts of Middle Tennessee as of March 16, 2020.

ACH ACH dates are located on the ACH Form on the website at gsmidtn.org/cookies.

February 13, 2020: ACH Pull from troop account for $1.50 per package March 16, 2020: ACH Pull from troop account for remaining balance due council

Fall Product & Cookies Crossover Patch • Create M2 Avatar • Send 12 emails • Sell 300+ Packages of Cookies

Cookie Techie Patch (earned by girls sending 12 emails) can be purchased in The Cabin while supplies last.

13 GIRL REWARDS

2020 | Girl Scouts of Middle Tennessee Initial Order Girl Rewards Light Up Butterﬂies GIRL REWARDS 195+ packages Bar patch 2020 Year Bar Theme patch 150+ patch Super patch Earned at highest level Goal Getter patch 40+ packages 75+ packages 150+ packages 230+ packages sold starting with 300+ 500+ packages

My personal Goal: Pkgs Origami Bandana 175+ packages

Initial Order Troop Rewards Troops with a PGA of 175+ packages on the Initial Order will receive a Phone Stand for Butterfly flip Travel Case Mini Disco Ball Weekender Tote each girl selling & 1 Tabletop Sign per troop animation 360+ packages 400+ packages 500+ packages Sleepover Butterfly Toothbrush Butterfly Flipbook Journal Plush Butterfly Do WOW Things Aluminum Case AND Magic Cloth 160+ packages 195+ packages T-Shirt Water Bottle 110+ packages 230+ packages 300+ packages

Phone Stand Tabletop Sign

Shadow Box Bank AND 50% oﬀ one week Summer Portable Bluetooth Printer Gift of Caring Rewards Portable Charger Spa Package OR $75.00 Amazon Gift Card OR 25% oﬀ one week Summer Residential Camp OR OR Bracelet with Charm 650+ packages Residential Camp OR Adventure Park Nashville OR Nashville Shores $125 Amazon Gift Card 1200+ packages 800+ packages 1000+ packages

Stellar Sellers All girls selling 1000 packages GOC patch Glow in the Dark or more will be honored as a 15+ packages Flying Disc “Stellar Seller” at the Girl Scouts Honors Day Awards 30+ packages ceremony on May 3, 2020.

Girl selling 1600+ packages will be invited to a lunch with Free week at Summer Air Pods OR Portable Laptop Computer the CEO of GSMIDTN and Residential Camp Bluetooth Speaker OR Apple Watch receive a special reward 1500+ packages 1800+ packages 2020+ packages package to include: Cookie CEO patch, Tapestry, Butterﬂy Pouch Hugs for our Inﬂatable Ottoman, and Charm Bracelet with 3 Slide 60+ packages Soldiers patch Girl Reward Levels of 800+ packages are NON CUMULATIVE. All electronics will be distributed by GS of Middle TN. 100+ packages Charms at the luncheon. Rewards brands and colors may vary due to availability. Troops choosing Rewards Opt-Out receive patches only. Girl Reward Levels of 800+ packages and above are NON CUMULATIVE. All electronics will be distributed by GSMIDTN. Rewards brands and colors may vary due to availability. Troops choosing Rewards Opt-Out receive patches only.

Available in the Cabin!

14 COUNCIL PROMOTIONS

HUGS for Our Soldiers

For the 2019 Cookie Program, Girl Scouts of Middle Tennessee donated 70,000 packages of cookies to the soldiers at Ft. Campbell and 11,448 packages to various organizations and charities throughout Middle Tennessee. What a great way to show your support for the many great organizations that the girls have made a difference in our communities!

Walk About Weekend · February 28 - March 1, 2020

Girl Scout Walk About Weekend is a weekend-long program where you are on the move selling cookies! It’s tempting to head straight to the tried-and-true booth program, but you can complement your booth success with a traveling approach. Some ideas include a cookie caravan at a local event or going door-to-door with a wagon. You may participate on any weekend that works for your girls.

Win a Variety Pack of Girl Scout Cookies!

For each purchase of 4 packages (any variety) of Girl Scout Cookies purchased at a booth sale, that customer’s name will be entered into a drawing to receive a Variety Pack of Girl Scout Cookies (1 variety pack contains 1 package of each of the 7 varieties of Girl Scout Cookies - $26.00 value). Eligibility is for sales placed between February 2, 2020 and March 1, 2020. Variety packs will be mailed to the winner’s address in April 2020. There will be 16 names drawn, two from each of our regions. Form to be used is on the Help Center on the eBudde website. Troops must mail completed forms to: Girl Scouts of Middle Tennessee, Product Programs Department, 4522 Granny White Pike, Nashville TN 37204 no later than March 23, 2020.

15 2020 CONTEST

Unleash your unique cookie business smarts for a chance to WIN an epic trip to Orlando!

Enter the 2020 Cookie Pro contest today! Twenty-four lucky winners will go on an epic trip to exciting Orlando, Florida, for full VIP access to G..R.L. 2020— the largest event for girls in the world—as part of your......

Enjoy admission to all conference activities and experiences, breakfast with Girl Scouts of the USA’s CEO, backstage passes to celebrity speakers, and more! 24 winners nationwide!

Learn more and enter:

e U s n a girlscouts.org/cookiepro l o h c rc k u ex l p Entries accepted February 1 to March 31, 2020 clu na siv tio e patch for op

The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, and Cookie Pro™ are owned by Girl Scouts of the USA. COOKIE DELIVERY

Cookie Count & Go · January 31-February 1, 2020 Cookies by the Carload Troops in Davidson, Williamson, and Wilson Counties Use this guide to approximate how many cases of cookies will fit in your vehicle. The amounts Cookie pick up location will be at ______. assume the car will be empty except for the driver Four pick up lines will be available for troops to drive and uses all space except the driver’s seat. Safety through. Specific directions will be sent out through Note: Avoid carrying cookie cases and children in eBudde eBlasts the week of January 27, 2020. the passenger area of a vehicle at the same time.

You will pick your time slot in eBudde. We will notify you through an eBudde email blast when the schedule Number of Car Type is open for selecting a time. cases In case of severe or inclement weather, you will be Compact car 23 contacted by the Product Programs Department with Hatchback car 30 changes to the schedule. Mid-size sedan 35

Sport utility vehicle 60 Cookie Pick-Up · February 1, 2020 Station wagon 75 Troops in ALL Other Counties/Service Units Minivan (seats in) 75 Your service unit cookie coordinator will notify you of the place, time, and pick-up instructions. Pick-up truck (full bed) 100 Cargo van (seats in) 200

Cookie Pick-Up · ______Troops in Rutherford County

Your service unit cookie coordinator will notify you of the place, time, and pick-up instructions.

17 COOKIE CUPBOARDS

Placing a Pending Order Troops must place pending orders for additional cases of cookies directly with the Cupboard of their choice through the eBudde system. No walk-ins are permitted at council or M&W Warehouse.

• From the troop level, click on the “Transactions” tab in eBudde. Click “Add a Transaction.”

• Select a Cupboard from the drop-down menu on the far right. Cupboards are listed by city. Click “Map It” to get the up-to-date address, hours of operation, and specific contact information.

• Enter the number of cases and varieties of cookies you would like to request.

• Enter the date and time you wish to pick up the cookies.

• Schedule your pickup at M&W Warehouse through the booth site scheduler on eBudde System for location and pick-up time. Regional cupboard pickups are by appointment only.

• Enter the contact information for the troop representative picking up your cookies (name, phone number, and email address).

• Click “OK” to process you order. Then click “Save” to complete your order. The Cupboard will email verification of the order.

• The Cupboard will be notified of the pending order and will contact you for a pick up time and in the event of an issue.

• Pending orders must be placed 24 hours before picking up from a cupboard.

Check out what the troop app can provide you on your phone or tablet!

18 COOKIE CUPBOARDS

Here’s How the Cookie Cupboard Operates: • All outlying regional cupboards open February 3, 2020. • M&W Warehouse, Camp Holloway, and Council Cupboards open February 4, 2020. • Regional cupboards will begin closing February 17, 2020 (or earlier, based on inventory). • M&W Warehouse will close on February 24, 2020 (based on demand). • Council Cupboard will remain open until February 28, 2020 (based on demand). • Varieties may be limited the final week of the program. • Cookies are guaranteed on Troop Initial Order ONLY. • It is highly recommended that troops order enough cookies for two booth sales on their initial order.

Things You Need to Know About Cookie Cupboards: • Volunteers and staff run the Regional Cookie Cupboards. They do their best to arrange a convenient Cupboard schedule around their work and life schedules. Please be respectful of their time. • Service units go to M&W to replenish their service unit cupboards. • At the Cupboards, troops will count, verify, and load their cookies. • Keep the troop copy of the Cupboard transaction for the records. The transaction will be posted in eBudde and the additional cookies will be charged to the troop. Keep a copy of the transaction record in the event of any discrepancies. • If a troop/girl failed to put in their initial order in eBudde, orders can be placed as additional orders for pickup at cupboards. Remember all orders can only be placed in full cases from the cupboards. • Cupboard Manager is the Cookie (Cupboard) Boss. Each Cupboard Manager has the authority to limit the number of cases a troop can pick up and the manner in which cookies are distributed at their Cupboard based on supply and demand.

19 COOKIE CUPBOARDS

Regional Cupboards are by appointment only. We suggest that you contact the cupboard manager several days in advance of when you need cookies.

Council and M&W Warehouse Cupboards will only hold cookies until 3:00 p.m. on Friday each week.

Camp Holloway – Meredith Hines Manchester – Tammy Lambert 7551 Holloway Road, Millersville TN 37072 506 Hillsboro Boulevard, Manchester TN 37355 Office: (615) 672-2959 Office: (615) 460-0256 Cell: (615) 947-3220 [email protected] Pick-up will be scheduled by appointment only. Pick-up will be scheduled by appointment only. Cookies available February 4 at this location. Murfreesboro – Brooke Powers Clarksville – Robin Weeks Location TBA (storage facility) Location TBA (storage facility) (931) 842-0124 (931) 624-6314 [email protected] [email protected] Pick-up will be scheduled by appointment only. Pick-up will be scheduled by appointment only. Nashville – Product Programs Department Columbia – Amarie Hundley 4522 Granny White Pike, Nashville TN 37204 1129 Trotwood Suite 11, Columbia TN 38401 ORDERS FOR 35 cases or less ONLY. (931) 446-1541 Monday - Friday, 9:30 a.m. - 6:00 p.m. [email protected] Saturday, February 8, 15, & 22, 10:00 a.m. - 2:00 p.m. Pick-up will be scheduled by appointment only. Cookies available February 4 at this location.

Cookeville – Lauren Staton M&W Transportation Warehouse 1435 S. Jefferson Street, Suite D, Cookeville TN 38501 1110 Pumping Station Road, Nashville, TN 37210 Office: (931) 526-4925 ORDERS FOR 36 cases or more ONLY. [email protected] Monday - Friday, 9:00 a.m. - 3:00 p.m. ONLY Pick-up will be scheduled by appointment only. Closed 12:00 - 1:00 p.m. for lunch. **DO NOT CALL M&W WAREHOUSE. Contact council if necessary.

After you order cookies, then go to “Booth Scheduler” to arrange your pickup from M&W Warehouse ONLY. 1. Order your cookies 24 hours before you wish to pick them up. 2. Go to “Booth Scheduler.” Click on warehouse pickup, and select M&W Warehouse on the pickup day requested. Select time for pickup and hit submit.

**TBD locations will be available on the eBudde Help Center.

20 PLACING ORDERS AND MANAGING THE SALE

Meet eBudde™—the power tool for cookie Girl Scouts® Cookie Locator™ volunteers Girl Scouts® Cookie Locator™ by Little Brownie The online eBudde™ system is the home base for Bakers® is the most delicious app ever! Cookie cookie volunteers. It’s where you’ll enter cookie orders, customers can use their smartphones to find reserve cookie booths, manage pickups, place girl cookie booths nearby. rewards orders, and more. Girl Scouts® Cookie Finder can also be used to locate cookies. eBudde™ Booth Scheduler Sign up for Girl Scout Cookie booths approved by the council. Please keep Booth Scheduler in eBudde up-to-date so customers can find you with the Cookie Locator mobile app. eBudde™ Cupboard Keeper The Cupboard Keeper mobile app helps cookie cupboards digitally track cookie pick-ups. Volunteers place orders in eBudde, then sign for their cookies at the cupboard and a receipt is sent electronically and recorded in eBudde. Be sure anyone picking up eBudde™ Help Center cookies is registered in eBudde. The eBudde Help Center is a dedicated website that provides direct support to volunteers using eBudde for both digital and traditional sales.

EBUDDE™ APPS eBudde Troop App Plus™ The eBudde Troop App Plus™ makes it easy for you to manage the Girl Scout Cookie Sale® on the go. This year, you can use the app to enter initial orders, plus sign up for booths, total cookie orders at your Place orders on your mobile booth site, access Girl Scouts® Cookie VIP eTraining™, devices with the eBudde exchange cookies with other troops, and more—all Troop App Plus.™ Video from your mobile device! training and eBudde help are built right in. Learn eBudde™ Booth Sale Recorder more and download the With the Booth Sale Recorder app for smartphones, app at LittleBrownie.com. volunteers can enter the number of cookie packages sold at the cookie booth, select which girls will receive credit, and send the information directly to their eBudde accounts.

21 EBUDDE™ FINGERTIP FACTS

eBudde is a cookie volunteer’s best friend. Here’s where you’ll order cookies, track deliveries, and more. You will receive eBudde training that will make the season a snap. Here are some quick reference facts on how to use the eBudde system.

GETTING STARTED INITIAL ORDER Go to ebudde.LittleBrownie.com. Remember: When accessing eBudde™ for You can place initial orders from your mobile device with the first time this season: the eBudde Troop App Plus™. Video training and eBudde 1. You will receive a welcome email with a LOGIN link. help are built right in! 2. Click on the LOGIN link within the email. 3. On the PASSWORD screen, set up your new password Initial Order Tab and confirm. 1. Click each girl’s name; go to bottom of screen, click in 4. At the PROFILE screen, enter the new password you highlighted fields to begin entry. set up. Review/enter all additional information. 2. Press the Tab key to navigate fields and enter the girl’s 5. Select eBudde. total cookies order in packages by variety. 3. Click OK button to save change for girl. eBudde tools are collected in tabs you’ll see at top 4. Repeat for each girl. of page. Click each tab to execute various tasks. 5. BOOTH – Click BOOTH at the bottom of screen, click in the highlighted fields to begin entry. Press the Contacts Tab Tab key to enter in packages and variety number of 1. Review information; click EDIT to make any necessary cookies for booth sales. Click OK to save changes. changes. 6. OTHER – Click OTHER at the bottom of screen, click squares to begin entry. Press the Tab key to enter in Settings Tab packages and variety number of cookies for booth 1. Select the specific troop whose information you want sales. Click OK to save changes. to edit from the list to the left of your screen. 7. Review IMPORTED row quantities. 2. Enter number of girls selling and registered; goal in 8. SAVE the page. packages. 9. Carefully review the totals at the bottom; if correct 3. Mark Opt-out rewards for additional profits. click SUBMIT ORDER. Remember, you cannot change 4. Enter banking information. the Initial Order after it has been submitted. Contact 5. Click UPDATE to accept all changes. your volunteer manager or the product sales staff to make changes. Girls Tab* 10. Click PRINTABLE VERSION to print a copy for 1. Enter girls’ names, GSUSA ID, and grade. Click the your records. check box for registered girls, enter t-shirt size, and sales goal in packages. 2. Click UPDATE to accept all changes.

*GSMIDTN will upload the 2019-2020 membership database for registered girls with your troop. We will not delete any girls for statistical purposes. If you add any new girls contact [email protected].

22 EBUDDE™ FINGERTIP FACTS

INITIAL ORDER (continued) Rewards Tab Delivery Tab 1. Click FILL OUT next to Final Reward Order. 1. Review and enter delivery information. 2. Click on individual girls’ names to review Girl Reward Orders and click SUBMIT GIRL ORDER. 2. Select time slot, if applicable. 3. Enter or review total rewards earned. 4. Click SUBMIT MY INFO. 4. Click SUBMIT to submit your order. 3. Click PRINT to print out a confirmation form.

Rewards Tab Reports Tab 1. Need additional information on cupboard location and 1. Click FILL OUT next to Initial Rewards Order. hours? Click Reports Tab and run Cupboards report. 2. Click on individual girls’ names to review Girl Reward Orders and click SUBMIT GIRL ORDER, if applicable. Transactions Tab 3. Enter or review total rewards earned. 1. Click ADD A TRANSACTION. 4. Click SUBMIT REWARD ORDER to submit your total order. 2. Enter troop-to-troop transactions. BOOTH SALES 3. Enter pending order to the cupboards. Council Sites 4. Click SAVE to save your information. 1. Select COUNCIL SALES from the dropdown list. Payment Tab 2. Find booth sales you would like to sign up for and select date and time. 1. Click ADD A PAYMENT at the top of page. Press the Tab key to navigate through packages, press the Enter key to 3. Click time slot and click SUBMIT. save changes. 2. Enter Bank, Date, Transaction Reference Number, and Troop Requests Amount of payment. (use decimal points: e.g. 157.50) 1. Select MY SALES from the dropdown list. 2. Click ADD A LOCATION. GOC Org. Tab 3. Fill in location site information, date, and time range. 1. Enter in troop Girl Scouts® Gift of Caring™ organization(s) 4. Click ADD. Request will be pending until approved information. or denied. Sales Report Tab REMEMBER: 1. Review final package numbers. Please keep Booth Scheduler in eBudde™ up to date with 2. Review your receipts. your group’s times and dates. This data powers Girl Scouts® 3. Review your Gift of Caring. Cookie Locator™ and allows customers to find you. FINAL ORDER Need a Little More Help? Girl Orders Tab Be sure to check out our eBudde™ Microburst Training 1. Update Girl Orders to include all additional packages videos on YouTube. Visit us at www.youtube.com/user/ sold and payments made. LittleBrownieBakers and click on the eBudde Microburst 2. Click SAVE. Training playlist for more helpful tips on how to get the most from the cookie season. And also check out the Help Center for additional resources, including council information, eBudde Help and links to Microburst training videos.

23 24 Thank you for Purchasing Cookies! Thank you for Purchasing Cookies!

Troop Girl Troop Girl