Framing the Future

FRAMING THE FUTURE

NATIONAL CONVENTION CENTRE CANBERRA 30–31 MAY

#DISABILITY AT WORK

DISABILITY AT WORK 2016 CONFERENCE HANDBOOK

1 CORPORATE SPONSOR

NATIONAL CONVENTION CENTRE CANBERRA 30–31 MAY

#DISABILITY AT WORK

Acknowledgements: National Disability Services would like to thank all of our presenters and chairpersons. Their time and participation in the Disability at Work Conference 2016 is greatly appreciated. National Disability Services would like to acknowledge that this conference has been granted funding by the Department of Social Services under the Disability and Carer Support scheme.

2 WELCOME

Welcome to the 2016 Disability at Work This should lead to increased investment The next two days will provide the Conference, ‘Framing the Future’ and innovation in pathways to employment opportunity for analysis of the May Federal and employment support. The scaling up Budget. Service design and practice are The challenge before us all is to boost of the Scheme from the trial phase to full also a strong focus of many sessions at employment opportunities for Australians implementation commences in most states the conference. with disability. While success will require in July this year. action by many stakeholders, progress won’t The program has been structured to provide happen unless the services which support The Federal Department of Social Services is conference delegates with opportunities to people with disability to find, prepare for and continuing to consult with service providers, participate in discussion. We encourage you maintain employment are sustainable and people with disability, employers and carers to share your views and your own experiences dynamic. With the expansion of the NDIS about designing an employment assistance of what works and doesn’t work in service beyond its trial phase and the development framework which should increase choice provision and to network with your colleagues. of a new national disability employment for people with disability, allow scope While you are in Canberra, I hope you find framework, this is the right time to focus our for innovation by providers and improve time to enjoy the vibrant colours of Autumn minds on this challenge. employment outcomes. in the national capital. Canberra has a rich When fully implemented across Australia, the With a federal election close, it will be timely to cultural life and hosts significant art exhibitions NDIS will double the resources available to hear at the conference from the new Assistant and events, as well as many fine restaurants. support people with disability. The Scheme’s Minister for Disability Services, the Hon. Jane insurance principles entail an increased Prentice MP, and Shadow Minister for Disability focus on early intervention and building the Reform, the Hon. Jenny Macklin MP. We capacity and independence of people with want to see disability employment prominent KEN BAKER disability over time. on the policy agenda of both major parties. National Disability Services

3 CONFERENCE PROGRAM

DAY 1 MONDAY 30 MAY 2016

8:15am – 9:15am REGISTRATION – Tea and coffee

9:15am – 11:00am PLENARY

Welcome to country Agnes Shea, Elder of the Ngunnawal people Welcome and opening Joan McKenna Kerr, President of National Disability Services What’s next for disability employment? NATIONAL The Hon. Jane Prentice MP, Assistant Minister for Disability Services CONVENTION CENTRE Disability Excellence Award The Hon. Jane Prentice MP, Assistant Minister for Disability Services CANBERRA 30–31 MAY Developing a desire to work Darren Coppin, Esher House

11:00am – 11:30am MORNING TEA

#11:30amDISABILITY – 1:00pm PLENARY AT WORK Let’s join the dots – can we see the picture? Ken Baker, Chief Executive, National Disability Services

Panel: How can we drive employment opportunities for people with disability? Facilitated by Ken Baker. Panel speakers – Maryanne Diamond, National Disability Insurance Agency; Prue Hawkins, Empire Barristers & Solicitors and Marlene Krasovitsky, Australian Human Rights Commission

1:00pm – 2:00pm LUNCH INVITATION

4 DAY 1 Continued MONDAY 30 MAY 2016

OPEN EMPLOYMENT SUPPORTED EMPLOYMENT 2:00pm – 3:30pm INNOVATION BUSINESS CHALLENGES INNOVATION BUSINESS CHALLENGES Derwent Room Fitzroy Room Exhibition Hall Murray Room

Right support, right job, The impact of Star New approaches to On the road to works everywhere Ratings on service supporting people sustainability – Wallara provision with disability in Logistic’s journey 2:00pm – 2:30pm Olivia Sorre, MJP Employment Services Ann Nevile, ANU employment Warren Kemp, Axial Lisa Browne, Kalianna Australia; Garry Baker, Enterprises Wallara Logistics

Opportunities for Partnerships deliver Transitioning from Ongoing employment & innovation: bringing the results supported employment business development 2:30pm – 3:00pm policy drivers together Justin Brown, Castle to a social enterprise Steve Beard, The Chris Gration, CoAct Personnel Cathy Miller, Minda Accounting Professionals

Peer work in action Business Initiatives New ways to solve The interaction between Damien Becker, Prue in the current DES old problems – employment and 3:00pm – 3:30pm McCarthy; Valerie environment innovation through community participation Thompson, Ability Links Bill Gamack, Epic Assist social enterprise Liz Neville, NDS; Tony North West Alliance Fiona Beermier, Intework Fitzgerald, Outlook

3:30pm – 4:00pm AFTERNOON TEA

4:00pm – 5:00pm PLENARY

Productivity Bootcamp Paul Breen, Productivity Bootcamp

5:00pm – 6:30pm CONFERENCE COCKTAIL FUNCTION – Exhibition Hall

5 DAY 2 TUESDAY 31 MAY 2016

8:30am – 9:00am REGISTRATION – Tea and coffee

9:00am – 10:45am PLENARY

Welcome Rohan Braddy, National Disability Services Board Member What’s next for disability employment? The Hon. Jenny Macklin MP, Shadow Minister for Families and Payments and Disability Reform Bridging the Gap Prue Hawkins, Empire Barristers & Solicitors NATIONAL Career creation – the Micro Enterprise Project CONVENTION Jayne Barrett, Community Living Project CENTRE CANBERRA10:45am – 11:15am MORNING TEA 30–31 MAY OPEN EMPLOYMENT SUPPORTED EMPLOYMENT 11:15am – 12:30pm Murray/Fitzroy Room Exhibition Hall

Redesigning DES Shaping the evolution of ADEs #11:15amDISABILITY – 11:55am Peter Broadhead, Department of Social Services Lis Kelly, Department of Social Services AT WORK Panel: How to better engage employers Launch of ADE Campaign Social Impact Tool 11:55am – 12:30pm Gail Johnson, Department of Defence; Jenny Lambert, Ken Baker & Daniel Kyriacou, National Disability Services Australian Chamber of Commerce & Industry

12:30pm – 1:30pm LUNCH INVITATION

6 DAY 2 Continued TUESDAY 31 MAY 2016

OPEN EMPLOYMENT SUPPORTED EMPLOYMENT TRANSITION TO WORK 1:30pm – 3:30pm Murray Room Exhibition Hall Fitzroy Room

Identifying opportunities for DES Meeting the challenges of ADE NDIS school leaver employment providers under the NDIS transition to an NDIS environment supports – a pathway to employment 1:30pm – 2:10pm Peter De Natris, National Disability Brett Lacey, House with No Steps; Insurance Agency; Leah Twaits, Miranda Garnett, Koomarri; Kevin Jo Battersby & Jillian Paull, Karingal Todeschini, Colony 47 National Disability Insurance Agency

Closing the gap between the Wage setting in supported Longer term outcomes of Ticket supply and demand sides of employment – the living wage to Work 2:10pm – 2:50pm disability employment Chris Christodoulou, Greenacres; Andrew Hawkins, ARTD; Michelle Dr Katherine Moore, QUT Business Kerrie Langford, National Disability Wakeford, Ticket to Work School Services

How early intervention can Supported employment pricing Marriott Employment Services’ increase skill and human capital and funding under the NDIS – Ambassadors program 2:50pm – 3:30pm in the workforce where to from here? Jennifer Lumsden, Ambassador Jeff Borland, University of Paul Musso, National Disability Co-ordinator; Hannah Skipper & Melbourne Services Nomaan Ahmed, Ambassadors

3:30pm – 3:45pm AFTERNOON TEA

7 KEYNOTE SPEAKERS

The Hon. Jane Prentice MP Darren Coppin Prue Hawkins Assistant Minister for Disability Services Chief Executive of Esher House Empire Barristers and Solicitors

Jane Prentice was elected to the House Darren specialises in the analysis of Prue has diverse professional experience of Representatives for the Federal Seat of behavioural change in the unemployed and and has held a number of professional Ryan as the Liberal National Party Candidate the impact of resilience upon job outcomes. positions since graduating in 2006. Prue on 21 August 2010. She was appointed Darren oversees operations in Australia and has worked primarily in family law matters Assistant Minister for Disability Services in Europe implementing academically-validated and disability discrimination complaints in February 2016. behavioural and psychological interventions both state and federal jurisdictions. Prior to her election to Federal Parliament, drawing on direct input from some of the Prue is a board member and secretary Jane served for 10 years as Councillor for most esteemed experts in their field. for People with Disability WA and a board the Brisbane City Council ward of Walter Darren will speak on how to develop a member of Inclusion WA. She is also Taylor. In Council, Jane was a member of desire to work among people with barriers to known for her media appearances and will Civic Cabinet with the portfolio of Public employment. discuss how the NDIS can help facilitate and Active Transport and Economic the increased employment participation of Development Committee. people with disability.

8 EXHIBITORS

BOOTH 1 BOOTH 2 BOOTH 3 BOOTH 5 enableHR ClubMates Travel SoNET Systems VisiCase 1300 453 514 1300 158 003 03 8533 7700 02 9034 6600 [email protected] [email protected] [email protected] [email protected] www.enablehr.com.au www.clubmatestravel.com www.sonet.com.au www.visicase.com enableHR is Australia’s leading ClubMates Travel are the SoNET is an Australian owned VisiCase is an award winning cloud based HR management global leaders in fully supported ICT company, offering: Care Management System solution. Backed by lawyers, holidays and vacations for iCase: client and case especially designed to meet built by practitioners, enableHR people with a disability. management software for: NDIS, the challenges in the Disability harnesses the flexibility, scale Service sector. National or international, employment, aged care, fund and reach of the cloud platform individual or group travel the raising and community services. It addresses the transition to support the delivery of experienced and knowledgeable Assessment Master SaaS: from traditional care model best practice HR and WHS people at ClubMates realise the large scale test authoring, delivery, to the person centred NDIS processes. enableHR’s importance of good quality care marking and reporting software. model and includes integrated centralised platform ensures and support to allow members a resource management, funds consistency and control, saving CloudPC and ICT Managed holiday of their dreams. management, customer businesses time while increasing Services: Desktop as a Service, management and employment compliance and protection. 24/7 help desk. solutions delivered on the cloud/ As well as technology consulting, mobile platform. project management, ISO27001 and IRAP certified.

9 EXHIBITORS

BOOTH 6 BOOTH 7 BOOTH 8 BOOTH 9 National Disability ParaQuad NSW RITEQ Workability International Practitioners & BrightSky Australia 1300 763 995 02 9256 3168 02 9256 3195 02 8741 5600 / 1300 88 66 01 [email protected] secretariat@workability- [email protected] [email protected] www.riteq.com.au international.org www.ndp.org.auCONVENTION [email protected] workabilityinternational.org RITEQ is a specialist in CENTRE www.paraquad.org.au NDP leads the professionalisation delivering Workforce Workability International is an CANBERRA www.brightsky.com.au of30–31 the disability MAY sector Management and Analytics international network of providers workforce; delivering education ParaQuad NSW is a not for profit Solutions across a broad range of work and employment and training, building networks which supports people with spinal of business sectors. With more services to people with disability. and creating career pathways than a decade of experience, and other health conditions to WI encourages and facilitates for those working to support RITEQ enables sites around the #DISABILITY be independent. We are an NDIS the sharing of expertise and people with disability. NDP’s world to drive efficiency and AT WORK registered service provider. resources between a world with more than 10,000 members improve profitability. diverse economic and social can access ongoing personal BrightSky Australia is a national For more information, requirements to strive for equity and professional development door-to-door delivery service stop by Stand #8 or visit in employment for people with opportunities, on-line resources, of healthcare products and www.riteq.com.au disability everywhere. targeted information across a equipment. We are the social variety of media, recognition enterprise of ParaQuad NSW programmes and more. and ALL proceeds from BrightSky go towards ParaQuad.

10 EXHIBITORS

BOOTH 10 BOOTH 11 BOOTH 12 BOOTH 13 The IT Department Disability Enterprise CTARS Jobs Australia 1300 101 040 Procurement (DEP) 1300 282 777 03 9349 3699 www.itdepartment.com.au 02 9256 3113 or 02 9256 3138 [email protected] [email protected] [email protected] www.ctars.com.au www.ja.com.au The IT Department specialises www.nds.org.au/resources/ in NDIS Readiness and is CTARS is clinically designed Jobs Australia is the peak body disability-enterprise- the number one provider case management software, for nonprofit organisations that procurement-dep-program of ICT Services to disability bringing together all aspects of work to alleviate poverty by organisations across Australia. DEP reduces the high rates of participant care including data assisting unemployed people to unemployment and collection, activity recording, get and keep jobs. We provide Managed ICT underemployment of people alerting, record keeping and Services, Strategic ICT Reviews Our services to the nonprofit with disability through socially compliance reporting. and Independent CMS Consulting. community services sector responsible procurement Our services have won multiple CTARS is focused on providing include: opportunities in both the Public awards. We ensure DSPs thrive support tools to participants in & Private Sectors. NDS facilitates • Industrial relations and on the other side of NDIS! reaching their goals, objectives these engagements to grow human resource management and aspirations, including to income sources for Australian advice and support deliver independent living and Disability Enterprises and improve • Blanket Cover Insurance working. the community’s awareness and Program – an affordable willingness to work alongside and insurance solution for employ people with disability. nonprofit organisations

11 FLOORPLAN

FIRST FLOOR LIFTS MURRAY ROOM FITZROY MURRAY FITZROY ROOM ROOM ROOM

DERWENT ROOM ROOM DERWENT

GROUND FLOOR EXHIBITION HALL EXHIBITION ROOM PLENARY ROOM 1 enableHR EXHIBITION HALL 2 ClubMates Travel 1 2 3 4 3 SoNET Systems REGISTRATION 4 NDS Membership #DISABILITY 5 6 7 8 5 AT VisiCaseWORK MAIN FOYER 6 National Disability Practitioners 13 12 11 10 9 7 ParaQuad NSW & BrightSky Australia 8 RITEQ 9 Workability International LIFTS 10 The IT Department EXHIBITION, CATERING 11 Disability Enterprise Procurement & COCKTAIL FUNCTION ENTRY 12 CTARS 13 Jobs Australia SPEAKER PREPARATION

12 DELEGATE INFORMATION

ONSITE INFORMATION Registration Desk The registration desk will be open during the following hours Monday 30 May 8:15am – 5:00pm Tuesday 31 May 8:00am – 2:00pm Nametags Please wear your nametag at all times. It’s your pass into all conference sessions, the trade exhibition, refreshments and lunch breaks. Restrooms Restrooms, including accessible, are located on the conference floor (ground level) and level one. Mobile Phones As a courtesy to other delegates and speakers, please ensure that your mobile phone or tablet is switched to silent when conference sessions are in progress. Baggage Storage Space will be dedicated for delegates to store their luggage on the conference floor. See staff at the Registration Desk for directions. Please note that National Convention Centre, Canberra takes all care with the security and protection of property and guests, and is unable to accept any responsibility for damage or loss of property left in the venue prior, during, or after the conference.

13 Special Dietary Requirements Vegetarian options will be available on all buffets. Delegates who have specified special dietary requirements on their registration forms should identify themselves to staff at the registration desk at refreshment breaks. A separate table will be used for dietary requirements and these will be labelled. Cocktail Function The Conference cocktail function will be held at 5pm in the Exhibition Hall. If you have purchased a ticket to the Conference cocktail function, your nametag will be marked with a pink dot. If you would like to purchase a ticket please see staff at the registration desk. NATIONAL CancellationCONVENTION Policy If CENTREyou are unable to attend the conference or cocktail function, substituteCANBERRA delegates from the same organisation are welcome. Please30–31 advise MAY staff at the registration desk of these changes. No refunds will be made for cancellations or non-attendance at the conference or cocktail function. POST CONFERENCE INFORMATION #DISABILITY Speaker AT WORK Presentations Speaker PowerPoint presentations (subject to speaker approval) will be available on request approximately 2 weeks after the conference. Please send your request to [email protected] Conference Evaluation A conference evaluation will be electronically sent to you following the conference. Please take a few minutes to complete it as your comments are important in planning future NDS events.

14 NDS EVENTS APP DISCLAIMERS Security The NDS Events app connects Delegates are advised to keep their personal items secure at all you to our Disability at Work times. Conference staff will not be held responsible for the security of delegates’ belongings. Conference like never before. Liability Join in and create your profile so you can share your In the event of industrial disruption or other unforeseen opinions on the sessions, circumstances, NDS is unable to accept responsibility for loss of monies incurred by delegates. Delegates should make their own ask questions of speakers, arrangements with respect to both personal and travel insurance. connect with other delegates and provide instant feedback Information Disclaimer through the polling function. The information provided in this document is correct at the time of publishing. Download the free app now from the App Store or Google Program Disclaimer Play by searching for National Disability Services Limited (NDS) believes that the ‘NDS Events’. information contained in this publication is correct at the time of printing. However, NDS reserves the right to vary any of the If you are on Twitter, speakers, topics or times referred to in this publication without share your Disability at Work further notice. Any conference or public forum referred to in this thoughts with publication may involve the presentation of information by speakers #DISABILITYATWORK or other persons (Presentations). The views expressed in any and while you’re at it follow Presentations are not necessarily the views of NDS and NDS does NDS @NDS_Disability not warrant or represent that the Presentations are accurate or suitable for any specific needs. The Presentations are intended to Free WiFi is available throughout the centre via a login page provide general information only that should not be relied on instead which pops up when a device connects to NCC Wireless. of other legal, medical, financial or professional advice. The speed is suitable for emailing but not downloading.

15 NATIONAL CONVENTION CENTRE CANBERRA 30–31 MAY

#DISABILITY AT WORK

Phone: 02 9256 3100 Australian Disability Enterprises (ADEs) employ more Level 18, 1 Castlereagh Street, Sydney NSW than 20,000 Australians with permanent and significant [email protected] disability in supported employment. www.nds.org.au This program was printed by one of them.