GOLD COAST COMMUNITY SERVICES DIRECTORY APPs AND SERVICE DIRECTORIES BEHAVIOUR SUPPORT
CHILD SAFETY CHILDCARE / DAYCARE CLOTHING AND FURNITURE ASSISTANCE COMMUNITY AND NEIGHBOURHOOD CENTRES (Range of services) COUNSELLING – ADULT AND FAMILY COUNSELLING – CHILDREN AND YOUNG PEOPLE CRISIS HELPLINES DISABILITY DISABILITY RESPITE DOMESTIC VIOLENCE DRUG AND ALCOHOL EDUCATION – ALTERNATIVE OPTIONS EMPLOYMENT FAMILY SUPPORT SERVICES FINANCIAL ADVICE / ASSISTANCE FOOD ASSISTANCE – COASTWIDE FOOD ASSISTANCE AND FOODBANKS - NORTHERN GOLD COAST FOOD ASSISTANCE AND FOODBANKS - SOUTHERN GOLD COAST GOVERNMENT DEPARTMENTS HEALTH AND DEVELOPMENTAL HOMELESSNESS AND CRISIS ACCOMMODATION HOUSING AND TENANCY INDIGENOUS SERVICES LEGAL LGBTIQ+ SERVICES MEN’S SERVICES MENTAL HEALTH MULTICULTURAL SERVICES PARENTING PREGNANCY RESPITE SEXUAL ABUSE
YOUTH
For information, advice and referral information, please contact Family and Child Connect (FaCC) on 13FAMILY or 5508 3835
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
APPs AND SERVICE DIRECTORIES 7 Care Connect Register at 7careconnect.com A web based application and navigation tool which FREE access via Smart Phone, Tablet, displays service locations and information for people Computer and City Libraries who are experiencing homelessness or at risk of homelessness. Sign up to receive real-time updates on local services, transport and community events. Choose the service you need and what’s local to you – Safety, Food, Accommodation, Support, Social Needs, Health, Learn/Earn. Lifeline Service Finder App Downloadable on Smart Phones National directory of health and community services linking with more than 85 000 free and low cost services across Australia. My Community Directory www.mycommunitydirectory.com.au Online search directory for community services. Oneplace Community www.oneplace.org.au An easily accessible online directory of community Services Directory services to help Queensland families to get to the right service at the right time. Watch Over Me – The Downloadable on ITunes Designed for people who may find themselves in an Personal Safety App unsafe environment. The person can shake the phone and a distress message (including current location) will be sent to the safety contacts entered. BEHAVIOUR SUPPORT Fabic Behaviour Shop 34 Worongary Shops Supporting children, young people and adults with Specialists (Functional 1 Mudgeeraba Road, WORONGARY challenging behaviours. Assessment & Behaviour 07 5530 5099 (Ph) Interventions Centre) 0412 615 798 (Mob) www.fabic.com.au Infant-Parent Counselling Suite 126/80, The Pines, ELANORA Assessment and Therapy for families and infants (0- and Consultancy Service - 0402 226 106 3 years). Specialist Infant Mental Health Helen Baker 07 5534 9082 Consultancy, Supervision and Training. Support with [email protected] improving parent/child interactions, building positive attachment and relationships between parents and children, sleep problems and parenting support. Practical Behaviour GOLD COAST A mobile service for single parents/couples/ carers & Solutions 1800-TANTRUM or 1800 826 878 professionals/organisations caring for someone [email protected] expressing challenging behaviours aged 2.5 years www.practicalbehavioursolutions.com and up. This service is also for individuals aged 15 and up experiencing problems as a result of an Autism Spectrum Disorder. Bulk-billing available where possible. CHILD SAFETY Department of Child 1300 679 849 The Regional Intake Service (RIS) is the contact Safety, Youth & Women http://www.communities.qld.gov.au/childsafety point when you have concerns for a child and REGIONAL INTAKE suspect that a child is being harmed or is at risk of SERVICE (SOUTH-EAST) future harm. When you ring RIS your details will be confidential and your identity (if provided) will be protected by law. Mon to Fri 9:00am to 5:00pm. Department of Child 07 3235 9999 Outside business hours contact point when you are Safety, Youth & Women 1800 177 135 (Free call – Queensland only) concerned a child has been harmed or is at risk of AFTER HOURS SERVICE http://www.communities.qld.gov.au/childsafety harm. Department of Child Level 1 BRP House, 118 Brisbane Road, Mon to Fri 9:00am to 5:00pm. Safety, Youth & Women LABRADOR Please refer to A/H number outside of these hours. LABRADOR SERVICE 07 5558 7201 CENTRE Department of Child Shop 9, Pacific Square, 2532 – 2540 Gold Mon to Fri 9:00am to 5:00pm. Safety, Youth & Women Coast Highway, MERMAID BEACH Please refer to A/H number outside of these hours. MERMAID BEACH 07 5562 7800 SERVICE CENTRE Gold Coast Assessment 24 White Street, NERANG Mon to Fri 9:00am to 5:00pm. and In Home Support 07 5675 4400 Please refer to A/H number outside of these hours. Centre Foster and Kinship Care 1300 729 309 Provides foster and kinship carers with access to Support Line after-hours support. Mon to Fri 5:00pm to 11:30pm. Sat & Sun 7:00am to 11:30pm.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Office of the Public 1800 661 533 Promotes and protects the rights, interests and Guardian 0418 740 186 (SMS) wellbeing of children and young people in [email protected] Queensland. CHILDCARE / DAYCARE C & K Family Day Care PO Box 1636 MUDGEERABA, 4213 Childcare – birth to 12 years. Community service 0439 521 797 offering full or part time, evenings, overnight, www.candk.asn.au weekends, before/after school, vacation care, [email protected] occasional care and emergency care. Centrelink – Child Care 132 300 Helps families with the cost of child care for long day Benefit Enquiries www.humanservices.gov.au care, family day care, occasional care, outside school hours care, vacation care and registered care. Child Care Access Hotline 1800 670 305 or 133 684 Helps families find childcare and vacancies in their www.mychild.gov.au area. Online Childcare www.careforkids.com.au Map of childcare centres and vacancies. Resources Special Child Care Benefit http://www.humanservices.gov.au/customer/for Application for reduced child care fees due to (SCCB) ms/fa023 unexpected financial hardship. Time for Kids After School Griffith Way, SOUTHPORT Long day care and Early Childhood Centre. and Vacation Care 07 5570 2300 YMCA Gold Coast Family 4 Railway Parade, NERANG Home based child care. Children 1-12 years – full Day Care/ In-Home Child 07 5503 7400 time/part time. Evenings, overnight/ weekends. Care www.ymcachildcare.com.au CLOTHING AND FURNITURE ASSISTANCE Appliances Online www.appliancesonline.com.au Discounted electrical/whitegoods – all new, free delivery, installation and removal of old whitegoods. Lifeline Shop PALM BEACH Mon to Fri 9:00am to 5:00pm. 07 5525 6566 Sat 9:00am to 2:00pm. Newlife Care Op Shop 4 Greenwich Court, ROBINA 07 5593 3262 [email protected] www.newlifecare.nu Plus One Care 56 Gemvale Road, REEDY CREEK Mon to Fri 8:30am to 5:00pm. 07 5522 0802 Gold Coast residents only. www.+onecare.org Salvation Army Kalamundra Close, PALM BEACH Charity and community service offering goods at a 07 5598 2283 lower price. St John’s Crisis Centre 36 Hamilton Avenue, SURFERS PARADISE Mon to Fri 9 :00 am to 11 :00 am. (Surfers Paradise Anglican 07 5531 6013 Crisis Centre)
St Vincent De Paul 126-130 Allied Drive, ARUNDEL Outreach appointments for food, clothing and 07 5561 4728 furniture assistance. www.vinnies.org.au COMMUNITY AND NEIGHBOURHOOD CENTRES Community and Neighbourhood centres offer a range of services. To find out what services and programs are currently available you can call each specific centre for further information. City of Gold Coast VARIOUS LOCATIONS There are over 40 community centres on the Gold Community Centres 1300 465 326 Coast. www.goldcoast.qld.gov.au/community/commu nity-centres Labrador Child and Family 57 Billington Street, LABRADOR Regular playgr oups and parents groups – call for Centre 07 5656 6300 further details. Nerang Neighbourhood 29 Martin Street, NERANG A variety of services for individuals, family and Centre 07 5578 2457 community. Youth worker available for young people www.nncinc.com.au 10-25 years. Support for New Zealand families. Food Parcels available (see Food Assistance). Oxenford and Coomera 25 Leo Graham Way, OXENFORD A variety of services for individuals, family, young Community Youth Centre 07 5529 8087 people and community. Please call centre for [email protected] parenting and playgroup timetables each term. www.youthcenre.org.au
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Palm Beach 16 Third Avenue, PALM BEACH Individual, family and community support for those Neighbourhood Centre 07 5598 1505 living in the southern Gold Coast area. www.palmbeachnc.org.au Studio Village Community 87 Village Way, Studio Village, OXENFORD Supports families and individuals. Provides Services 07 5529 8253 information, referrals, counselling and parent www.studiovillage.com.au education. Social Worker available. Please call centre for parenting and playgroup timetables. Upper Coomera 90 Reserve Road, UPPER COOMERA Community Centre, Youth Drop in service, library, Community Centre Parking off Abraham Road aquatic centre and school holiday activities. 07 5667 5986 Varsity Lakes Community Jim Harris Park, Mattocks Road, VARSITY Individual and Family Support. Activities and groups. Resource Centre LAKES Free English conversation group on Wed and 07 5593 7006 Playgroup on Fridays ($6). www.varsitylakes.org.au COUNSELLING – ADULT AND FAMILY To access private Psychology & Mental Health Social Work services please see your GP for a Mental Health Care Plan (MHCP). Details of registered Psychologists can be found on the Australian Psychological Society website at www.psychology.org.au. Registered Social Workers can be found at www.aasw.asn.au. NOTE: Some Community and Neighbourhood Centres offer individual and family counselling. Centacare Family & 50 Fairway Drive, CLEAR ISLAND WATERS Family, relationship & individual counselling Relationship Services 07 5527 7211 or 1300 236 822 available. Counselling for children (over 5) & Outreach services available at Southport, adolescents available. Parenting programs & Men’s Upper Coomera and Beenleigh Behavioural Change Program. www.centacarebrisbane.net.au Change Futures Palm Beach Neighbourhood Centre Not-for-profit psychology practice working with 16 Third Avenue, PALM BEACH children (pre-school age and over), adults and 07 3857 0847 families. Referrals accepted through GP with a [email protected] Mental Health Care Plan and bulk-billing available www.changefutures.org.au for Health Care card holders. Can see children at school. Compassion Services 7/9 Sir John Overall Drive, HELENSVALE Provides counselling, support groups, social 07 5529 7255 support. Services by appointment. Mon to Fri www.compassionservices.com.au 9:00am to 5:00pm. Emotional Healing SOUTHERN GOLD COAST Counselling for women and youth. Groups and short for Women & Youth 0418 845 178 (Bernadette Desmond) courses also run. Family Dispute Resolution Faculty of Law – Bond University Aims to assist families and children through Family Clinic (Bond University) 1800 074 074 (Toll-free) Dispute Resolution to overcome challenges 07 5595 1199 (Phone) associated with relationship breakdown and [email protected] separation & establish effective post-separation parenting arrangements. Clinic can also assist in property and financial disputes. $75 for Intake & $200 for 4 hour FDR session. Family Relationships 11/207 Currumburra Road, ASHMORE Mediation services for separated families. Helping Centre 07 5656 1700 or 1300 236 822 families build better relationships and assisting them www.centacarebrisbane.net.au through separation. Family Relationships 1800 050 321 Telephone service to assist families with Advice Line www.familyrelationships.gov.au information, advice and referral to overcome relationship difficulties or through separation/family dispute resolution. Information about time with children & parenting orders. Men & Family Counselling 07 5559 1303 Medicare bulk billing and rebates available. Crisis and Consultancy 0411 144 519 appointments available. www.menandfamilycounselling.com.au Mindhack Effective Shop 6, 15 Welch Street, SOUTHPORT Dr Sia Bandarian-Balooch specialises in complex Psychology 07 5591 5976 cases for adults. Newlife Care Inc. 4 Greenwich Court, ROBINA Individual and family counselling, relationships 07 5593 3262 or 07 5593 1568 issues/conflict, grief and loss, abuse, marriage www.newlifeuniting.com enrichment, child and teenage management, self- esteem, financial counselling and various programs available.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Relationships Australia VARIOUS LOCATIONS Services include relationship counselling, gambling 1300 364 277 support, Rainbow Service (LGBT), Family Dispute www.raq.org.au Resolution, Children’s Contact Service, Parenting Orders Program, support & education. Uniting Care Community – 2741 Gold Coast Highway, BROADBEACH Counselling support provided for families and Child, Youth and Family 5579 6000 (face to face counselling) children suffering crisis or emotional distress. Services 13 11 14 (24 hour telephone counselling) Courses also run for children, men, women, parents and youth. Veterans & Veterans 12 Short Street, SOUTHPORT Counselling service to help veterans and their Family Counselling Service 1800 011 046 families on personal, social and health problems. www.dva.gov.au/health/wcs Mon to Fri 8:30am to 4:30pm. Victims Counselling and 13/5 Markeri Street, MERMAID BEACH VCSS provides free ongoing counselling for recent Support Service 1300 364 277 and historical crimes and support (e.g. Victim impact (Relationships Australia) www.raq.org.au statements, government (not civil) compensation claims) for QLD residents who have been directly or indirectly impacted by crime or have experienced some form of trauma. COUNSELLING – CHILDREN AND YOUNG PEOPLE To access private Psychology or Mental Health Social Work services please see your GP for a Mental Health Care Plan (MHCP). Details of registered Psychologists can be found on the Australian Psychological Society website at www.psychology.org.au. Registered Social Workers can be found at www.aasw.asn.au. NOTE: Some Community and Neighbourhood Centres offer counselling for children and young people. Youth specific counselling services can also be found in Youth Services. Accoras REFER TO YOUTH SECTION REFER TO YOUTH SECTION Aunties & Uncles Martina Pick – GC Program Coordinator Mentoring program for vulnerable & socially isolated Queensland 0422 466 968 children aged 2-11 years. The mentoring 07 3367 8002 relationship (known as link) offers each child time, [email protected] attention, care, stability, guidance and exposure to [email protected] new experiences and opportunities to empower www.auntiesandunclesqld.gov.au them to reach their potential and establish their future. Child And Youth Mental REFER TO MENTAL HEALTH SECTION REFER TO MENTAL HEALTH SECTION Health Services (CYMHS) Compassion Services – 7/9 Sir John Overall Drive, HELENSVALE Psychologist available. Mental Health Care Plan and Compassion 4 Kids 07 5529 7255 bulkbilling options. Referrals from PHN for free. Flourish Act for Kids Building Centre-based counselling for children 0-17 years old 31 Olsen Avenue, LABRADOR who have experienced harm or are at risk of harm. 07 5656 8600 (Intake Enquires) Gold Coast Youth Service REFER TO YOUTH SECTION REFER TO YOUTH SECTION Headspace REFER TO YOUTH SECTION PLEASE REFER TO YOUTH SECTION Kids Helpline 1800 551 800 24 hour telephone counselling for children 5-18 www.kidshelp.com.au years. Lives Lived Well - REFER TO MENTAL HEALTH SECTION REFER TO MENTAL HEALTH SECTION Lighthouse Mindhack Effective Shop 6, 15 Welch Street, SOUTHPORT Dr Susan Rowe works with children who have Psychology 07 5591 5976 experienced trauma. Also provides family therapy and parenting skills support. Paradise Kids 88 Allied Drive, ARUNDEL Providing support for children and their families 07 5574 6853 suffering major illness, grief and/or loss. Can be www.paradisekids.org.au death of a loved one, relationship breakdown (separation/divorce) or terminal illness. Call to [email protected] arrange appointment. Service also offers a Supervision Centre for supervised visits and contact changeovers. Uniting Care Community – 2741 Gold Coast Highway, BROADBEACH C ounselling support provided for families and Child, Youth and Family 5579 6000 (face to face counselling) children suffering crisis or emotional distress. Services 13 11 14 (24 hour telephone counselling) Courses also run for children, men, women, parents and youth. Pathways to Grow. Young Carer Counselling 11/54 Gold Coast Highway, PALM BEACH Young carers include people under 26 years of age and Support Program 07 5534 2899 who support or care for a family member or friend http://www.youngcarers.net.au with a disability, mental illness or other long-term
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
illness. Can provide counselling, outings and social support. Mon to Fri 9:00am to 5:00pm. YouThrive Suite 22, Riverwalk Place Service offering psychology, speech therapy & 238 Robina Town Centre Drive, ROBINA occupational therapy to children & young people. 07 5575 7122 Also offers a variety of group programs. Mon to Fri 9:00am to 5:00pm and Sat 9:00am to 1:00pm. 7/19 Sir John Overall Drive, HELENSVALE 07 5519 9900 [email protected] youthrive.com.au CRISIS HELPLINES Alcoholics Anonymous 07 55912 062 or 1300 222 222 Helpline available Mon to Sun 9:00am to 9:00pm. http://www.aa.org.au After Hours Child Safety 1800 177 135 For reporting concerns for children’s safety and wellbeing (outside of business hours). Beyond Blue 1300 224 636 Mental health information line Crime Stoppers 1800 333 000 Reporting crime information Disaster Hotline 1800 606 000 Call for updates – number only activated during disasters Domestic Violence 24 Hour 1800 811 811 or 1300 656 800 24 hour helpline Counselling Drug Arm 24 Hour 1300 656800 24 hour helpline Counselling Financial First Aid 1800 007 007 Hotline number Gamblers Anonymous 1800 002 210 24 hour helpline www.gamblersanonymous.org.au Homeless Hotline 1800 474 753 Information and referral service for people experiencing or at risk of homelessness. Kids Helpline 1800 551 800 24 hour phone counselling for children 3-10 years www.kidshelp.com.au Lifeline 13 11 14 24 hour telephone counselling Medcall After Hours 07 5531 1224 After hours home visiting GP bulk-billing service – 7:00pm to 7:00am. Men’s Line 1300 789 978 24 hour phone support Parentline 1300 301 300 8:00am to 10:00pm, 7 days per week. SANE Australia Helpline 1800 187 263 Mental health support. Mon to Fri 9:00am to 5:00pm. Sexual Assault Helpline 1800 010 120 7:30am to midnight, 7 days per week. DISABILITY Arundel Park Riding for the 387 Brisbane Road, COOMBABAH All ages – therapeutic and stimulating recreation Disabled 07 5594 0305 (Ph) through horse riding. 07 5574 4836 (Fax) Mon to Fri 8:00am to 4:00pm. [email protected] Sat 8:00am to 12:00pm. www.arundelparkrda.com.au Autism Gold Coast Inc. Cottage in Cascade Gardens Supporting families of children and adults on the 2730 Gold Coast Highway, BROADBEACH ASD spectrum. Services include resource library, PO Box 2272, BURLEIGH HEADS, 4220 telephone support, email/newsletters, support 07 5539 9903 groups, playgroups and workshops. www.autismgoldcoast.com.au [email protected] Blue care Allied Health 5/46 Smith Street, SOUTHPORT Offers professional allied health services to Service 07 5555 4444 individuals. www.bluecare.org.au Carer Advisory Service PO Box 1798, HOLLAND PARK, 4121 Provides information and support to carers in the 1800 242 636 home. Offers support, information and counselling.
Carers Queesland – South 1/24 Cotton Street, NERANG Support service for carers. Coast Office 07 5596 5726 www.carersqld.asn.au Carers Queensland – NDIS Ground Floor, Suite 10-12 Currumburra Road, Provide information, support and advocacy Local Area Coordinators ASHMORE (enter via Green Glen Road) regarding accessing National Disability Insurance 07 5671 7600 Scheme (NDIS).
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Choice, Passion and Life 183 Varsity Parade, VARSITY LAKES Home help for children, young people and adults 1800 275 753 (Intake) with disabilities to help with household duties 07 5665 3000 (Reception) including cleaning, laundry, meal preparation & www.cpl.org.au shopping. Appointments necessary. [email protected] Commonwealth Carelink 23 Main Street, VARSITY LAKES Information about community care programs, respite Respite Centre 1800 052 222 care, nursing care and household help. Council Cab Service Gold Coast Cabs Assists older people and those with a disability 131 008 travel to their local shopping centre. Return journey Volunteering Gold Coast Transport Services costs $4. 07 5526 5288 [email protected] Crossroads Gold Coast 4 Greenwich Court, ROBINA A centre - based half-day service for people aged 18 07 5593 3262 to 65 who have intellectual and/or physical [email protected] disabilities. An interactive program for participants, www.crossroads.nu carers/support workers and families which includes worship, food, entertainment and most of all connection with their friends and our team of dedicated staff and volunteers. Foetal Alcohol Spectrum Located at Child Development and Behaviour Clinic providing diagnostic services for children living Disorder (FASD) Service (CDABS) with FASD. Diagnostic Service Level 6, 8-10 Karp Street, BUNDALL 07 5570 8553 Gold Coast Employment Suite 4/127 Nerang Street, SOUTHPORT Open employment service for people with disabilities Support Service 07 5591 9199 who want to obtain and maintain employment. www.gcess.org Gold Coast Recreation & PO Box 7209 Gold Coast Mail Centre, Community based organisation which provides sport Sport Inc. BUNDALL and recreation to people with physical and/ or 07 5531 3312 intellectual disability. www.gcrc.com.au Gold Coast Advocacy Inc. 56 Scarborough Street, SOUTHPORT Independent community based advocacy 07 5564 0355 organisation. Gold Coast Community 07 5531 3312 Provides transport for groups of people with Transport Gold Coast City Council website – transport disabilities or frail aged. Groups only. Gold Coast Housing 16 Railway Street, SOUTHPORT Long t erm community housing provider for people Association 07 5591 2706 with a disability or family member with a disability. Tues to Thurs 9:30am to 3:30pm. Headway – Gold Coast Inc. 25 Woodlands Way, ARUNDEL Supported accommodation available for persons 07 5574 4311 with head injuries. Referral from DSQ required. www.headwaygoldcoast.org Home and Community GOLD COAST Queensland Community Care services for people Care (HACC) 1800 600 300 under 65 with a disability (under 50 years for www.qld.gov.au/communitycare Aboriginal and Torres Strait Islander people). Home Assist/Secure 07 5538 1947 – GOLD COAST CENTRAL Provides information and assistance on home 07 5531 3502 – GOLD COAST NORTH repairs, minor modifications , maintenance and 07 5598 1073 – GOLD COAST SOUTH security for people over 60 with a disability. Home Modification and 126 Allied Drive, ARUNDEL Targeted at frail, aged or disabled individuals to Maintenance Program – St 07 5561 4701 provide an array of in-house modifications to allow Vincent De Paul [email protected] people to continue living independently. Horizon Foundation PO Box 315, ROBINA Community access service which provides services COAST service 07 5575 0222 to people with multiple disabilities. Centre-based services also provided. House with No Steps 35 Hutchinson St, BURLEIGH HEADS Training and employment services. 07 5593 8340 Mon to Fri 8:00am to 4:30pm. www.hwns.com.au Library Service Gold Coast Corner White & Price Streets, NERANG Free membership to special needs people eligible City Council – Special 07 5581 7180 for library services. Referral from GP, social worker, Needs Library therapist or special needs teacher in written form required. Wide range of equipment available.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Montrose Access – Gold Corner Allied Drive & Blyth Street, ARUNDEL Provides community based therapy and support Coast 07 5509 9300 services to eligible children (principally with a www.montroseaccess.org.au physical disability) and their families. National Disability 1800 800 110 NDIS is how eligible Queenslanders with disability Insurance Scheme (NDIS) www.communities.qld.gov.au/disability- are accessing the services they need to live an connect-queensland/national-disability- ordinary life. NDIS provides people with permanent insurance-scheme and significant disability with reasonable and necessary supports to help them achieve goals. Ozcare In-Home Care and PO Box 4094, ROBINA TOWN CENTRE Community nursing, access to in-home care and Respite 07 5569 6200 respite, day respite centres and other support www.ozcare.org.au systems. Ozcare Shopping and 3 Frinton Street, SOUHTPORT Shopping and transport services for people with a Transport Service 07 5583 7860 disability. HACC eligibility required. [email protected] Mon to Fri 8:30am to 4:30pm. Transcord Community 12/115 Currumburra Road, ASHMORE Provides community transport for people with a Transport 07 5539 3733 disability and their carers’. Includes medical www.transcord.com.au appointments. Mon to Fri 8:00am to 4:00pm. Trinity Disability Support 9/151 Cotlew Street, ASHMORE Helping adults with an Intellectual disability to live Service 07 5564 7888 and participate in their community. Young Carer Counselling REFER TO COUNSELLING – CHILDREN & REFER TO COUNSELLING – CHILDREN & and Support program YOUNG PEOPLE SECTION YOUNG PEOPLE SECTION Volunteering Gold Coast 07 5526 5288 Community transport services for frail, aged, elderly, Transport Services [email protected] disabled or disadvantaged residents of the Gold Coast. Token cost for trips. DISABILITY RESPITE Bethany Care (Including 4/175 Varsity Parade, VARSITY LAKES Respite for people with a disability 5-65 years. Hope Cottage – Short 07 5501 8070 Weekend respite for children. In-home respite over Term Respite) www.bethanycare.org 18 years. Multicap Robina Respite 3 Dulwich Place, ROBINA Respite for people 18-64 years who have an House 07 5593 1592 intellectual disability (low to medium care). Eligibility www.multicap.asn.au criteria apply. Shepard Community 73 Rio Vista Boulevard, BROADBEACH In home respite care and day activities for people 0- Centre WATERS 65 years with a disability. 07 5656 0555 www.centacarebrisbane.net.au Southern Star Community 3 Chestnut Street, ELANORA Respite for people 5-65 who have a disability. In Services 07 5535 3422 home respite and a variety of day activities. Vacation care activities for children during school holidays. DOMESTIC VIOLENCE Assist A Sista [email protected] Facilitates donations of clothing, furniture, non- www.facebook.com/AssistASista perishable food, toys & other items to help survivors of DV. Operated via Facebook. Centacare 07 5527 7211 – CLEAR ISLAND WATERS Counselling and programs (some specific to DV) for 07 5556 9900 – ASHMORE men, women and children. DV Connect 1800 811 811 Confidential; 24 hours; counselling and refuge information. Domestic Violence PO Box 409, SOUTHPORT, 4215 Support service for women and children Prevention Centre (DVPC) 07 5591 4222 (Administration) experiencing domestic violence (historically or 07 5532 9000 (Counselling) currently). Also provides Southport Court Support – www.domesticviolence.com.au Level 2. Family Relationship Advice 1800 050 321 Information, advice and referral pathways. Line Majella House 1800 811 811 Immediate supported accommodation for women and children escaping domestic violence (DV Refuge). 4x4 bed, 1x6 bed, 1x3 bed, exit house. Men’s Line – DV Connect 1800 600 636 9:00am to midnight. Information and advice.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Relationships Australia – 13/5 Markeri Street, MERMAID BEACH VCSS provides free ongoing counselling for recent Victims Counselling 1300 364 277 and historical crimes and support (e.g. Victim impact Support Service www.raq.org.au statements, government (not civil) compensation claims) for QLD residents who have been directly or indirectly impacted by crime or have experienced some form of trauma. SARA – DV Support for 07 5532 9000 Case management, information, advice, practical CALD women 0405 065 544 assistance Violence Against Women 1800 200 526 Information and advice. Australia Says NO 24 Hour Confidential Helpline DRUG AND ALCOHOL Al-Anon Family Group Main Administration Regular meetings for relatives and friends of 07 5532 4320 alcoholics and problem drinkers. 07 5596 7664 (Julie – Gold Coast) 07 5576 4906 (Jackie – Gold Coast) Alcohol and Drug 1800 177 833 24 hour telephone counselling and information Information Service service. Alcoholics Anonymous 07 5591 2062 Mon to Sun 9:00am to 9:00pm. Offers support to all www.aa.org.au persons with any alcohol related problem. Groups meet EVERY day all over the Gold Coast. Meeting lists available on the website. Anglicare - AMEND SOUTHPORT Home based relapse prevention and relapse (Assisting Mothers End the 1300 114 397 management program for pregnant and parenting Need for Drugs) women with substance use issues. AODS (Alcohol & Other Southport Health Precinct Confidential specialist alcohol and drug service Drug Services) – Central Level 4, 16-30 High Street, SOUTHPORT providing referral/treatment/relapse prevention/case Gold Coast 07 5687 7062 management and counselling. Mon to Fri 8:00am to 4:30pm. AODS (Alcohol & Other Palm Beach Community Health Service Confidential specialist alcohol and drug service Drug Services) – South 1st Floor, 9 Fifth Avenue, PALM BEACH providing referral/treatment/relapse prevention/case Side Clinic 07 5525 5701 management and counselling. Also provides opioid replacement treatment program. Mon to Fri 8:00am to 4:30pm. AODS (Alcohol & Other 8 High Street, SOUTHPORT Mon to Fri 10:00am to 4:00pm. Drug Services) – Needle 07 5687 9039 Syringe Program Currumbin Clinic 37 Bilinga Street, CURRUMBIN Detox, in - patient and day programs for addictions. 07 5534 4944 Dual-diagnosis. Drug Arm 30/3-15 Jackman Street, SOUTHPORT Provides clinical & psychosocial interventions for 07 5532 0717 people requiring alcohol & drug services. Support www.drugarm.com.au also available for people with dual-diagnosis of anxiety or depression. Family Drug Support (FDS) 1300 368 186 Support groups and programs for family members impacted by a person’s substance misuse. Goldbridge Rehabilitation 9 Scarborough Street, SOUTHPORT Provides a range of rehabilitation services for people Services 07 5503 1255 (Intake) aged 21 years and over in their use of alcohol and www.goldbridge.com.au other drugs. Residential and non-residential support/ counselling/education programs/family support. Hot House Alcohol and 1800 177 833 Free and confidential alcohol and drug counselling Drug Counselling Service service for young people (under 25), concerned about their own or someone else’s alcohol and/or drug use. Counselling and support are also available for parents and significant others. Krurungal 07 5536 7911 A community alcohol and other drug treatment support service for the Aboriginal and Torres Strait Islander community across the Gold Coast. Lives Lived Well BURLEIGH OFFICE Offers a variety of out-client programs/services and (Merge of Gold Coast Drug 191 West Burleigh Road, WEST BURLEIGH a residential program (Mirikai) for people impacted Council, Alcohol and Drug 07 5535 4302 by alcohol and drug use. Adults, young people and Foundation Queensland & 1300 727 0957 (Tollfree) children. Queensland Drug and www.liveslivedwell.org.au Alcohol Council) [email protected]
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
NERANG OFFICE West Burleigh Office Programs: 29 Martin Street, NERANG Kids in Focus - Long term intensive in-home support (Located behind Nerang Neighbourhood for children, their parents and carers impacted by Centre) substance use in the family. 07 5535 4302 Family Therapy Program – in-depth counselling [email protected] experience to support family members or friends of people who have problems with drugs and alcohol. Individual, family & couple sessions and family support groups available. Family & Friends Support Group – support meetings providing education, counselling & peer support for family members or friends of people with drug and alcohol dependency. Meetings held every Monday at 7:00pm. To join the meeting call or email. Nerang Hub Programs: Nerang Alcohol & Drug AOD Team – free service for people using drugs and alcohol providing counselling, harm reduction, recovery planning, non- residential rehabilitation, pre and post rehabilitation support, relapse prevention, family & carer support, education & prevention and methamphetamine recovery support. Narcotics Anonymous 07 5591 4522 Regular meetings for people wanting support in 1300 652 820 relation to their drug use. www.na.org.au Newlife Care – SMART 4 Greenwich Court, ROBINA Free group assisting any addictive behaviours Recovery Meetings 07 5593 3262 including drugs, alcohol, tobacco, gambling, food, [email protected] shopping, internet and others. Guided by trained www.newlifecare.nu peers & professionals. Weekly meetings 12:00pm to 1:30pm. QUIHN – Needle and 12/99 West Burleigh Road, BURLEIGH Needle and syringe program. QUIHN also provides Syringe Program HEADS other programs – contact for more details. 07 5520 7900 Mon to Fri 9:00am to 5:00pm. www.quihn.org.au QUIHN – Positive Change 12/99 West Burleigh Road, BURLEIGH Counselling and therapeutic support for people Program HEADS affected by illicit drug use seeking to reduce or 07 5520 7900 cease drug use. Mon-Fri 9:00am to 5:00pm. www.quihn.org.au QUIHN – Treehouse 12/99 West Burleigh Road, BURLEIGH The Treehouse Program assists with parenting Program HEADS issues and development of parenting skills designed 07 5520 7900 for parents with drug & alcohol and/or mental health www.quihn.org.au issues. Salvation Army Fairhaven 173 Wardoo Street, SOUTHPORT Residential and detox drug and alcohol rehabilitation (Gold Coast Recovery 1300 111 827 (Eagle Heights). Assessment, referral, after care Services) 168 Macdonnell Road, EAGLE HEIGHTS and transitional housing programs from “Pathways” 07 5630 7939 (Southport). EDUCATION – ALTERNATIVE OPTIONS Arcadia College Varsity Lakes Campus Co-ed independent secondary school designed for Suite B4, RP1 Building young people who have disengaged from 1 Bellvue Drive, VARSITY LAKES mainstream schooling. Philosophy based on PO Box 394, VARSITY LAKES, 4227 establishing positive and respectful relationships (Office Hours 8:30am to 4:00pm) between adults and students to maximise 07 5655 1800 (Ph) engagement, emotional well-being and academic 07 5655 1899 (Fax) achievement. Classes offered with an emphasis on [email protected] project-based learning and individualised learning http://arcadia.qld.edu.au/ plans for each student. Coral House (Arundel Early Contact your child’s school for more Off-Campus classroom for Prep to Year Two Years Learning Centre) information. students struggling to integrate in the learning environment. Referrals completed by child’s school.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Ohana for Youth PO Box 1730, BROADBEACH, 4217 A number of programs available designed to support 5538 6600 young people 13-19 years. Coordinates Youth 1800 244 744 (Free call) Pathways Program, School-based traineeships, www.ohana.org.au Workplace Learning Program and Career Transition Support Programs targeted at young people at risk of disengaging or who have disengaged from education/training. Toogoolawa School Enrolments and General Enquiries For boys from grades 4 to 10 finding it difficult to PO Box 149, ORMEAU, 4208 function in mainstream schools. The school is 07 5547 5866 staffed by qualified teachers and youth workers. [email protected] Costs $45 per week which covers study materials & resources, daily lunches, weekly outings and transport to and from Ormeau Train Station. Consideration is given to families struggling financially. Youth Plus (Edmund Rice National Office Flexible learning centres are part of Edmund Rice Education Australia) 58 Fernberg Road, PADDINGTON Education Australia’s national initiative, Youth +, PO Box 498, RED HILL, 4059 providing accredited flexible education services for 07 3447 1002 young people to re-engage in education in a flexible 0428 967 843 supported learning environment. Aimed at young [email protected] people disengaged from mainstream schooling. www.youthplus.edu.au Operates Mon to Fri and some areas offer bus pick Flexible Learning Centre up and drop off. SOUTHPORT (Mobile Program) 0437 694 065 EMPLOYMENT Artius Employment 07 5537 7944 Assisting people 14-65 years with injury, illness, Services www.artius.com.au health condition, mental health or disability to find, or [email protected] return or stay at work. BUSY at Work 6/45 Nind Street, SOUTHPORT Leading provider of Apprenticeship & Traineeship 13 BUSY (13 28 79) or text 0421 268 884 services and job solutions. Variety of programs run PO Box 303, SOUTHPORT, 4215 aimed at people looking to enter the workforce or www.busyatwork.com.au needing support once they get there. Call centre open Mon to Fri 8:00am to 8:00pm. Career Employment 2/10 Scarborough Street, SOUTHPORT Providing support for unemployed people of all ages Australia 07 5532 7000 – work skill courses and training. www.caegroup.com.au Centacare Employment Suite 5 Jandrene Plaza, Corner Nind & Helps people with disabilities or significant barriers Group Scarborough Street, SOUTHPORT to enter the workforce. 07 5526 4822 Corner Fifth Avenue & Cypress Avenue, PALM BEACH 07 5525 7611 www.centacarebrisbane.net.au Centrelink GOLD COAST Offers a range of services from training assistance Employment Services - 132 850 schemes to linked job vacancy boards. Centrelink Youth and Students - 132 490 also provides a social work service working across Families and Parents - 136 150 three sites – Biggera Waters, Nerang & Palm Disability, Sickness and Carers - 132 717 Beach. www.humanservices.gov.au CRS Australia 07 5583 0600 – BUNDALL On job work training for people with disabilities. 07 5569 3300 – COOLANGATTA Return to work programs, injury prevention and www.crsaustralia.gov.au training. Gen-Z Employment 2474 Gold Coast Highway, MERMAID BEACH Service targeted at 15-21 year olds who are (Ohana) 07 5655 1880 unemployed. This program collaborates with local www.genzemployment.com.au community agencies to move unemployed young people into sustainable employment pathways. Site Locations Service offers young people personal, social and H20 Building, 4 Nind Street, SOUTHPORT practical employability skills and opportunities to 1 Bellvue Street, VARSITY LAKES explore the world of work, build networks and gain experience that employers’ value.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Job Futures – South East 1/9 Windmill Street, SOUTHPORT Provides free expert services, training and support Queensland 07 5528 5988 to assist people to tackle difficult personal 1/7 Palm Beach Avenue, PALM BEACH circumstances. Have a personal support program 07 5534 4484 and employment and training programs. 16/492 Christine Avenue, ROBINA 07 5562 1550 www.jobfutures-seq.com.au Jobcare Stella House A free job search program for unemployed people 64 Ferny Avenue, SURFERS PARADISE wishing to return to work. Five week courses (4 07 5538 0619 mornings per week). Salvation Army VARIOUS LOCATIONS Provides quality employment to those affected by Employment Plus 13 61 23 unemployment. www.employmentplus.com.au FAMILY SUPPORT SERVICES Act for Kids – Family and 1-3 Casua Drive, VARSITY LAKES Family and Child Connect offers information, advice Child Connect (FaCC) 07 5508 3835 or 13FAMILY (13 32 64) and referral pathway options for families with www.actforkids.com.au children aged 0-18 years of age. Catchment area is Ormeau to Coolangatta. Act for Kids – Intensive 1-3 Casua Drive, VARSITY LAKES Intensive Family Support is a program for families Family Support (IFS) 07 5508 3822 (Intake) with children aged 0-18 years who are experiencing 31 Olsen Avenue, LABRADOR multiple and complex needs. Case management 07 5656 8600 service. Catchment area is Ormeau to Coolangatta. Act for Kids - SafeCare 31 Olsen Avenue, LABRADOR In-home parent education program for children 0-5 07 5656 8600 years delivered over several months focusing on Parent-Child interactions, Health and Safety. Phone for referral process. Uniting Care Queensland – Office located in Beenleigh Intensive Family Support is a program for families Intensive Family Support 07 3442 5900 with children aged 0-18 years who are experiencing (IFS) multiple and complex needs. Case management service. Catchment area is Waterford West to Nerang. FINANCIAL ADVICE & ASSISTANCE AnglicareSQ 5 Olive Street, SOUTHPORT Emergency Relief funding for Gold Coast residents. Intake Team: 1300 114 397 Appointments necessary via Intake Team. Mon-Fri 9:00am to 5:00pm. Two forms of ID, Centrelink Card, recent bank statement and proof of hardship (eg. Large bill) required. Australian Securities & 1300 300 630 Website designed to give people more information Investments Commission www.understandingmoney.gov.au and advice about managing their money, budgeting, (ASIC) saving, understanding credit and controlling debt. Carers Queensland Inc. 2/1154 Gold Coast Highway, PALM BEACH No Interest Loan Scheme (NILS) providing up to 07 5534 2899 $1200 for essential goods/services (eg. White goods and health aids). Mon, Tues, Thurs 10:00am to 2:30pm. Centrelink – Social Work 132 850 For Centrelink, Medicare and Child support queries. Department https://www.humanservices.gov.au/ Social Work support can be provided. Centrelink – Grandparent 1800 245 965 Provides extra support for non-parent carers Advisers (grandparents, foster carers & kinship carers) who have ongoing care for children. They can provide information about payments & support services, appointments with specialist staff (social workers), referrals to services and assistance with other Medicare, Centrelink or Child Support enquires. Christians Against Poverty 1300 227 000 Free debt counselling. [email protected] www.capaust.org Citizens Advice Bureau & 24 Davenport Street, SOUTHPORT Free confidential financial counselling by Gold Coast Legal Service 07 5532 9611 appointment only. Will assist with Bankruptcy and www.advicebureau.org.au look into alternative options. Mon to Fri 8:30am to 4:00pm. Gold Coast Step Up Loan 07 5514 5306 Step Up Loan (up to $3000) low interest personal Program loan. Mon, Wed and Thurs only.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Gold Coast Youth Service 15 Oak Avenue, MIAMI Emergency relief assistance for young people (up to 07 5572 0400 25 years). Call for eligibility Mon to Fri 9:30am to 12:30pm. Lifeline – Financial 2741 Gold Coast Highway, BROADBEACH Financial counselling to assist people to get out of Counselling 1800 007 007 the cycle of debt. Budgeting support. Nerang Neighbourhood 29 Martin Street, NERANG Fair Finance representative available for financial Centre 07 5578 2457 advice and No Interest Loans Scheme (NILS). Friday only. North Gold Coast NILS St Margarets Anglican Church No Interest Loan Scheme (NILS) providing up to 167 Beaudesert-Nerang Road, NERANG $1200 for essential goods/services (eg. White goods 07 5596 1055 and health aids). [email protected] Tue, Wed, Thurs 9:00am to 12:00pm. Palm Beach 16 Third Avenue, PALM BEACH Financial counselling service. Neighbourhood Centre 07 5598 1505 www.palmbeachnc.org.au Savers Plus 1300 610 355 A matched savings program providing an [email protected] opportunity to have every dollar saved (up to $500) www.anz.com/saversplus matched with an additional dollar for your own or your family’s education-related expenses. Seeds of Hope NILS 148 Eastlake Street, CARRARA No Interest Loan Scheme (NILS) providing up to 07 5559 1302 $1200 for essential goods/services (eg. White goods and health aids). Mon, Tues, Thurs 9:00am to 12:00pm. Smart Money www.moneysmart.gov.au Website designed to provide information and resources for managing money. The Smith Family – 370 Marine Parade, LABRADOR Assistance with education, scholarships and Learning for Life Program 07 5529 2043 financial support for educational related expenses. 07 5537 2385 Coomera, Southport and Coolangatta school www.thesmithfamily.com.au students only. Uniting Care Community 1800 007 007 (Hotline) Call for an appointment with a financial counsellor. Financial Aid FOOD ASSISTANCE – COASTWIDE Homeless Hotline 1800 474 753 Phone information and referral service for all people experiencing homelessness. Information can be provided about food, meals and showers. Lighthouse Care 17 Monte-Khoury Drive, LOGANHOLME Trolley of food and groceries available for $25. Mon- 07 3806 0639 Fri 9:00am to 5:00pm and Sat 9:00am to 12:00pm. www.lighthousecare.org.au [email protected] Newlife Care Emergency 4 Greenwich Court, ROBINA Non-perishable food hampers and sanitary items. Food Relief 07 5593 3262 Open weekdays 9:00am to 4:00pm. [email protected] www.newlifecare.nu St Vincent de Paul Multiple centres throughout Gold Coast Mon to Fri 8:30am to 3:30pm. Assessment 1800 846 643 (1800Vinnies) completed over the phone for food parcels, clothes, furniture and emergency relief. Salvation Army No longer welfare offices on the Gold Coast. Call for assistance to be organised. Assessment 1300 371 288 over the phone. www.salvos.org.au FOOD ASSISTANCE AND FOODBANKS – NORTHERN GOLD COAST Angels Kitchen Gold Coast Community Centre, Room 3 Sunday 4:00pm. Free tea, coffee, biscuits, main 8 Lawson Street, SOUTHPORT meal and desert for anyone in need. Please be on 07 5532 6647 time. Community Pantry 6/3 Dalton Street, UPPER COOMERA (off Low cost fresh and packaged groceries. ID and Days Road) Newstart/ Pension/Student card required. Tues & 07 5502 7324 Thurs 10:00am to 12:00pm. [email protected] Crosslife Baptist Church Baptist Church Monday to Friday 9:00am to 2:00pm. 23 Discovery Drive, HELENSVALE Small food parcels. Identification required, 07 5573 3644 preferably Centrelink card.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Hillsong City Care Hillsong Coomera Tues, Fri & Sat 9:00am to 11:00am. Emergency and Storehouse 6/3 Dalton Street, UPPER COOMERA long-term food relief. Sign up to free membership. 07 5502 7324 Identification required to demonstrate low income. Lighthouse Care SOUTHPORT Food Aid - $7 for a box of food. Pension or Health 07 5532 9527 Care Card required. www.lighthouse.org.au Nerang Neighbourhood 29 Martin Street, NERANG Collections Thurs 1:30pm to 4:00pm and Fri 8:00am Centre 07 5578 2457 (Office) to 10:30am. Food Parcels available for $20. Must 0491 148 189 (Food) ring to reserve a box before Wednesday. www.nncinc.com.au [email protected] New Life Food Barn 16 Dunkirk Close, ARUNDEL Wed & Thurs 10:00am to 12:00pm. 07 5571 6115 (Office) Food Barn Shop – Thurs 9:30am to 12:00pm. Food 0410 565 781 (Food) parcels from $45. Reduced cost food also available www.newlifefoodbarn.org.au at the Food Barn Shop. Entry to Food Barn Shop on [email protected] Thurs requires signing up to free membership. Food can be ordered online via the website link. Rosie’s BBQ Outreach Sykes Park Mon 11:00am to 12:00pm; Wed 8:00am to 9:00am; Corner North & High Street, SOUTHPORT Fri 8:00am to 9:00am. 07 3396 4267 www.rosies.org.au/gold-coast/ Rosie’s Drop In Centre Corner Hicks & Davenport Streets, Mon to Fri 8:30am to 12:30pm. Walk-ins accepted. SOUTHPORT Emergency boxes and $10 boxes available. 07 3396 4267 www.rosies.org.au/gold-coast/ Set Free Care 21 Rawlins Street, SOUTHPORT Tues to Sun 10:00am to 3:00pm. Head Office $15 food parcels. Free lunch on Thursdays at 5/17 Indy Court, CARRARA 11:00am in Southport. Crosslife Baptist Church 170 Nerang Street, SOUTHPORT Food Parcel Pick-up Locations: 07 5500 4454 Southport – Thursdays 12:00pm to 1:00pm [email protected] Carrara – Thursdays 2:30pm to 4:00pm www.setfreecare.org.au Please reuse bags. Studio Village Community 87 Village Way, OXENFORD Mon, Tues, Wed & Fri 8:30am to 3:00pm and Thurs Centre 07 5529 8253 8:30am to 1:00pm. $15 food parcels & free fruit and vegetables (depending on availability). Orders to be placed by noon Wednesday for collection on Thursday at 11:00am. Financial assistance and home visits/delivery/pick-up can be offered. The Movement Labrador Len Fox Par, Marine Parade, LABRADOR Tues 5:30pm. Once weekly dinner. Facebook: The Movement Gold Coast FOOD ASSISTANCE AND FOODBANKS – SOUTHERN GOLD COAST Agape Outreach Marine Parade, COOLANGATTA Tues & Wed 6pm. Free meals. Also teaches (opposite Georges Paragon restaurant) homeless to cook in the kitchen of hard knocks. 0414 693 670 Blair Athol Accommodation 93 Golden Four Drive, BILINGA Material aid in the form of hot low-cost meals are and Support Program 07 5536 2173 provided for people in need. $2 per meal. www.blairathol.org Assessment by welfare support worker and [email protected] according to need. Community Care / Uniting 89 Franklin Drive, MUDGEERABA Mon to Fri 9:00am to 4:00pm and Sat/Sun 9:00am Church Mudgeeraba 07 5530 7298 to 12:00pm. Mudgeeraba residents only. Food 07 5525 1309 essentials/parcels to those in need. Offer financial assistance to organisations that support people in need. Hands Of Compassion Heritage of Faith Church One off emergency assistance in the form of food 63 Township Drive, WEST BURLEIGH parcels. Referral required from Centrelink or other 07 5576 5534 agency. Mon-Fri 10:00am to 2:00pm. Havafeed Community Complex Thurs 6:30am breakfast. Food parcels if needed 2433 Gold Coast Highway, MERMAID BEACH when attending free breakfast or lunch meals. 07 5520 3363 Kalwun Development Corp Level 1, 14 Cassia Drive, VARSITY LAKES Must identify as Aboriginal and/or Torres Strait Ltd. 07 5578 3434 Islander. Mon to Fri 8:30am to 4:30pm. Food
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
www.kalwun.com.au/services/social-welfare- vouchers - $40 for individual and $80 for family. support/ Strict eligibility criteria and detailed application process applies. Must provide Centrelink Income Statement, utility receipt, ID & ATM or bank statement. Krurungal Aboriginal and COOLANGATTA Emergency food relief for Aboriginal and Torres Torres Strait Islanders 07 5536 7911 Strait Islander People with Centrelink income Corporation statement and proof of bills or referral from a service. By Appointment only. Life Boat Community 7 Bridgeman Drive, REEDY CREEK Sat 6:30pm. Community feed and emergency food Service 0417 614 544 parcels. Burleigh Beach soup kitchen (next to Surf Life Savers). Newlife Care Inc. 4 Greenwich Court, ROBINA Mon to Fri 9:00am to 4:00pm. Emergency food relief 5593 3262 for those in need, call or present to service. Level of need will be assessed on site. Plus One Care 56 Gemvale Road, REEDY CREEK Tues to Fri 9:00am to 2:00pm. Free food available. 07 5522 0802 Centrelink referral preferred & Centrelink card required. Peoples Market 307/87 Griffith Street, COOLANGATTA Friday 12:00pm to 3:30pm. Food parcels available 0423 283 799 (Tony Doherty) from $20. Order parcels online then select pickup www.ppelsmarket.com.au location. Pregnancy and Family Unit 4, 4 Firebird Street, ROBINA Tues, Wed & Thurs by appointment only. Centrelink Support 07 5575 8442 income statement required. Basic assistance and Pregnancyfamilysupport.org food vouchers available. [email protected] St John’s Anglican Crisis 36 Hamilton Avenue, SURFERS PARADISE Mon-Fri 11:30am to 12:30pm and Sat 7:30am to Care 07 5531 6013 8:30am. Centrelink or Healthcare Card required. $2 meals (lunch & dinner). Holds non-perishable stock & necessities. Uniting Church Community 89 Franklin Street, MUDGEERABA Food pantry available – call to organise an Care 07 5525 1309 appointment. Vibe Community Care 3 Beryl Street, TWEED HEADS Mon, Tues & Fri 9:00am to 11:00am and Thurs Pantry 07 5536 7575 9:00am to 12:00pm. Healthcare card or pension Enter from rear of VIBE church card. Free and low cost food. Vibe Community Care Shop 10-11, Eighth Avenue, PALM BEACH Mon, Wed & Thurs 1:00pm to 4:00pm. Free and low Pantry 07 5536 7575 cost food available. GOVERNMENT DEPARTMENTS Births Deaths and Magistrates Court Births Deaths and Marriages certificates. Marriages Hinze Street, SOUTHPORT 07 5583 5900 or 1300 366 430 Centrelink – Social Work 132 850 For Centrelink, Medicare and Child Support Department https://www.humanservices.gov.au/ Enquiries. Social Work support can be provided. Centrelink – Grandparent 1800 245 965 Provides extra support for non-parent carers Advisers (grandparents, foster carers & kinship carers) who have ongoing care for children. They can provide information about payments & support services, appointments with specialist staff (social workers), referrals to services and assistance with other Medicare, Centrelink or Child Support enquires. Child Protection and Police Station Works with juvenile offenders and young victims of Investigation Unit (CPIU) 68 Ferny Avenue, SURFERS PARADISE crime, investigating child abuse and general child 07 5570 7861 related crimes and providing cautioning to children under 17 years of age. Child Support Agency Australia Wide Support separated parents to transfer payments for 131 272 the benefit of their children. www.csa.gov.au CRS Australia 07 5583 0600 – BUNDALL On job work training for people with disabilities. 07 5569 3300 – COOLANGATTA Return to work programs, injury prevention and www.crsaustralia.gov.au training. Department of Child REFER TO CHILD SAFETY SECTION REFER TO CHILD SAFETY SECTION Safety, Youth & Women
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Department of 111 George Street, BRISBANE Manages Disability Connect Queensland (DCQ) and Communities, Disability 13 QGOV (13 74 68) monitors NDIS. Services & Seniors Department of Education Australia Wide Childcare and education. 13 33 97 Department of Employment Australia Wide Employment and workplaces. 13 33 97 Department of Immigration Brisbane Visas, citizenships applications, general immigration and Citizenship (DIAC) 131 881 advice and information. Citizenships: 131 880 or 07 3136 7152 Department of Youth Pacific Square Support to young people in contact with the youth Justice Services 2540 Gold Coast Highway, MERMAID BEACH justice system. 07 5562 7157 Family Court 1300 352 000 Information and advice. www.familycourt.gov.au Probation and Parole McDonald House, 4th Floor Probation and parole services. Corner Park & Connor Streets, BURLEIGH 07 5569 7910 Queensland Police BROADBEACH – 07 5534 0222 Queensland Police Service law enforcement. Stations (QPS) BROADBEACH COMMS – 07 5581 2900 BURLEIGH HEADS – 07 5535 1171 COOLANGATTA – 07 5589 8444 COOMERA – 07 5519 5555 PALM BEACH – 07 5535 1171 SOUTHPORT – 07 5571 4222 SURFERS PARADISE – 07 5570 7888 HEALTH AND DEVELOPMENTAL 13 HEALTH 13 432 584 Health information and advice by qualified health www.health.qld.gov.au professionals 24 hours, 7 days. Australian Hearing VARIOUS LOCATIONS Audio logical assessments, rehabilitation and 131 797 hearing aids for most Centrelink and DVA pension www.hearing.com.au card holders and children under 21 years. Breast Screening 132 050 Information about breast screening. Queensland – Gold Coast www.health.qld.gov.au/breastscreen Service Child Development Service Community Child Health - 1 Hospital For children aged 0-10 years referred with (CDS) Boulevard, SOUTHPORT, 4215 (Postal developmental problems such as address) communication/speech, movement, emotions, 07 5687 9183 behaviour and socialisation. Multidisciplinary teams 07 5687 9168 (Fax) available. [email protected] Clinic locations: Southport Centre Level 3, 16-30 High Street, Southport Health Precinct, SOUTHPORT Palm Beach Community Health Centre 9 Fifth Avenue, PALM BEACH Helensvale Community Health Centre 105 Lindfield Road, HELENSVALE Community Child Health – VARIOUS LOCATIONS Child health services, milestone and developmental Gold Coast Community Child Health assessments and programs. Drop in clinics 1 Hospital Boulevard, SOUTHPORT, 4215 available. (Postal address) Southport Health Precinct Level 3, 16-30 High Street, SOUTHPORT (Main office) 07 5687 9183 (appointments to all clinics) 1800 177 279 (after hours) Community Health Centre 07 5570 8500 – BUNDALL Health and welfare assessments. Wide range of 07 5580 7800 – HELENSVALE services including clinical nurse, social workers, 07 5506 7540 – TWEED HEADS health aide, speech pathology, medical, psychologist, occupational therapist, podiatrist, baby clinics and mental health checks.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Emergency Dental Call VARIOUS LOCATIONS Priority based on need only. Require health Centre – Gold Coast 1300 300 850 (Central booking number) care/pension card. Call for an appointment. Service District Foetal Alcohol Spectrum Located at Child Development and Behaviour Clinic providing diagnostic services for children living Disorder (FASD) Service (CDABS) with FASD. Diagnostic Service Level 6, 8-10 Karp Street, BUNDALL 07 5570 8553 Gold Coast Hospital 1 Hospital Boulevard, SOUTHPORT Em ergency department open 24 hrs, 7 days per 07 5519 8211 week. 1300 744 284 www.goldcoast.health.qld.gov.au Gold Coast Sexual Health 2019 Gold Coast Highway, MIAMI (upstairs) Free and confidential service (Medicare card not Clinic 07 5576 9033 required). Testing, treatment and information about all aspects of sexual health and contraception. Mon to Fri 9:00am to 5:00pm. Appointment required. Gold Coast Women’s 2681 Gold Coast Highway & Cnr Elizabeth Providing all types of women’s health services. Health Clinic Avenue, BROADBEACH Direct bulk billing for health care card/pension card 07 5539 9344 holders. Immunization – Gold Coast 07 5581 6709 Contact for immunization clinic timetables, locations City Council 07 5581 5212 and vaccinations available. www.goldcoast.qld.gov.au/immunisation Infant-Parent Counselling Suite 126/80, The Pines, ELANORA Assessment and Therapy for families and infants (0- and Consultancy Service – 0402 226 106 3 years). Specialist Infant Mental Health Helen Baker 07 5534 9082 Consultancy, Supervision and Training. Support with [email protected] improving parent/child interactions, building positive attachment and relationships between parents and children, sleep problems and parenting support. Kalwun Health Services REFER TO INDIGENOUS SERVICES REFER TO INDIGENOUS SERVICES SECTION Lavender Mother and Baby Gold Coast University Hospital Provides specialist care for woman who require Unit 1 Hospital Boulevard, SOUTHPORT hospital admission for significant mental health 07 5687 7064 difficulties in the year following childbirth. Referrals [email protected] from GPs, Obstetrician, Paediatrician, Psychiatrist, Mental Health services. Medcall After Hours GOLD COAST After hours free service for patients in their homes Service 07 5531 1224 by doctors that bulk bill. www.medcall.com.au Medicare VARIOUS LOCATIONS Government health scheme. 13 2011 www.medicareaustralia.gov.au Medicines Information Line 1300 888 763 Phone service to answer any medication related www.nps.org.au queries. Poison Information Line 13 11 26 Phone service. Robina Hospital 2 Bayberry Lane, ROBINA Emergency department open 24 hrs, 7 days per 07 5668 6000 week. www.goldcoast.health.qld.gov.au School Dental Clinics 07 5529 1985 – Biggera Waters School Biggera Waters open Mon, Wed and Thurs 8:00am 0409 273 145 – Oxenford Primary School to 4:30pm. Oxenford available for emergency appointments. Child must be Queensland resident, 4 years or over who has not completed year 10. Spectacle Supply Scheme 07 3136 3636 Pensioners who have current Centrelink card and www.health.qld.gov.au/mass others with medical problems may be eligible for free glasses. St John Ambulance Suite 8, 45-49 Nind Street, SOUTHPORT First A id t raining – general and children. First Aid Training Centre 07 5591 3911 kits . www.stjohnqld.com.au True Relationships and Level 15, Corporate Centre One Formally known as Family Planning Queensland. Reproductive Health 2 Corporate Court, BUNDALL Providing expert reproductive and sexual health 07 5531 2636 services. Also provide clinics, professional [email protected] development and Traffic Lights resource.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Vision Australia 1300 847 466 Supporting people who are blind or have low vision. www.visionaustralia.org Mon-Fri 8:30am to 5:00pm. [email protected] YouThrive Suite 22, Riverwalk Place Service offering psychology, speech therapy & 238 Robina Town Centre Drive, ROBINA occupational therapy to children & young people. 07 5575 7122 (Ph) Also offers a variety of group programs. Mon to Fri 07 5593 0065 (Fax) 9:00am to 5:00pm and Sat 9:00am to 1:00pm. [email protected] HOMELESSNESS AND CRISIS ACCOMMODATION Bannister House 07 5591 3492 Medium term accommodation for 16-19 years. Blair Athol 93 Golden Four Drive, BILINGA Emergency accommodation for men over 18 years. 07 5579 6060 Crisis intervention and counselling, living skills, training, emotional support, practical assistance and advocacy. Budgeting and financial management. Call daily for vacancies. Cornerstone (St Vincent de 07 5552 5400 Information and referral pathways to support people Paul) experiencing homelessness as identified through the St Vincent de Paul Conferences. Gold Coast Project for PO Box 2316, SOUTHPORT, 4215 Accommodation and support options for young Homeless Youth www.homelessyouth.com.au people 16-25 years who are homeless or at risk of Admin: homelessness. 07 5591 3746 – Mon to Fri 8:30am to 4:30pm Immediate Accommodation: Lawson & Bill Hoyer Lawson House: Houses, 16-18 years (14 beds) 07 5564 8360 – Mon to Sun 7:00am to 8:00pm Transitional (Medium-Term) Housing: Bill Hoyer House: Bannister House & Jessica Dunne Lodge, 16-19 07 5537 6339 – Mon to Sun 7:00am to 8:00pm years (12 beds) Jessica Dunne Lodge: Supported Transitional Accommodation for Youth 07 5574 6659 (STAY) (8 beds) GCPHY Mobile Support: Mobile support service for young people 16-25 years 5537 6090 – Mon to Fri 7:00am to 7:00pm at risk of homelessness. Gold Coast Housing PO Box 1156, ASHMORE CITY Provides a range of community housing programs Company 07 5597 6300 and affordable housing projects. Applicants must be www.gchousingco.com.au registered with Department of Housing wait list. Gold Coast Youth Service 15 Oak Avenue, MIAMI Access Intake hours – 9:30am to 12:30pm. – Housing & Support 07 5572 0400 Office hours – Mon to Fri 9:00am to 5:00pm. Program (HASP) www.goldcoastyouthservice.com Externally supported accommodation for young people 16-21 years (including single parents). 12 beds available. Homeless Hotline 1800 474 753 Phone information and referral service experiencing homelessness or at risk of homelessness. Homeless Health Outreach 1300 MH CALL (1300 642 255) Provides assessment, care co-ordination and clinical Team (HHOT) 0403 608 297 (active until 9pm each night) intervention for homeless persons experiencing mental illness. Majella House 1800 811 811 Immediate supported accommodation for women and children escaping domestic violence (DV Refuge). 4x4 bed, 1x6 bed, 1x3 bed, exit house. Newlife Care Street Care 4 Greenwich Court, ROBINA Street swags, food hampers, clothing and household 07 5593 3262 items can be provided. Community support available [email protected] as needed. www.newlifecare.nu Orange Sky Laundry VARIOUS LOCATIONS Free laundry service for people who are homeless. 0467 239 214 or 0424 054 113 Call or email for timetable. [email protected] Ozcare - Gold Coast 3 Frinton Street, SOUTHPORT Short - term crisis accommodation for families Family Accommodation 07 5519 0323 homeless or at risk of homelessness. Call daily for Support Service www.ozcare.org.au vacancies and further information. Queensland Homelessness 07 3224 4144 Phone service available to provide update Information Platform www.hpw.qld.gov.au information about “real time” housing vacancies in (QHIP) QLD. Contact details can be recorded on the QHIP system. Mon to Fri 8:30am to 5:00pm.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Salvation Army Stillwaters 173 Wardoo Street, SOUTHPORT Crisis transitional supported accommodation for 07 5591 1776 women and children (under 12 years) and single women (18 years and over) homeless or at risk of homelessness. Call daily for vacancies. 27 beds & 7 families. St John’s Crisis Centre 36 Hamilton Avenue, SURFERS PARADISE St John’s Drop-In Centre (Surfers Paradise Anglican 07 5531 6013 Provides meals – Mon to Fri 11:30am to 12:30pm Crisis Centre) and Sat 7:30am to 8:30am. Access to daily laundry, shower facilities, support from housing services, Centrelink, financial planning, an employment consultant, dental care and monthly hairdresser/barber. Hancock Homes - Immediate supported accommodation for single homeless men (8 beds). Uniting Care Community – Southern Services – Gold Coast Gold Coast Homelessness Hub Gold Coast Homelessness Homelessness Hub and Blair Athol Single point of referral for all services on the Gold Hub 93 Golden Four Drive, BILINGA Coast. Primarily phone-based but can take walk-ins. 07 5579 6060 Also offers a mobile outreach service for people who may be sleeping rough or at-risk of homelessness. Northern Services – Bryant Place Operates mobile street library at various locations. 106 Frank Street, LABRADOR Offers referrals to crisis accommodation, rental 07 5579 6071 accommodation or subsidised rental accommodation. Some short-term case www.uccommunity.org.au/gold-coast- management support available. homelessness-service Blair Athol (6 beds, 10 units) Crisis accommodation for up to six homeless men. Hours of operation: Staffed 24/7. Long term objective is for people to Office – Mon to Fri 9am to 5pm secure permanent & affordable accommodation. Mobile – Mon to Fri 9am to 3:30pm Service also has 10 “offsite” crisis accommodation Centres – 24hrs, 365 days properties. Access to emergency relief. Bryant Place (12 beds) Immediate supported accommodation for men who have been long-term homeless (minimum of 12 months). Housing Options Program for Young People (HPPYPs) Assists young people (16 to 25 years) to transition from homelessness to being housed. HOUSING AND TENANCY Churches of Christ Housing 5539 7655 Long term community housing, NRAS and Services transitional housing.
Department of Housing – ROBINA TOWN CENTRE Housing assistance including; temporary or long- Gold Coast Housing Shop 80, Baazar Street, ROBINA term housing, social housing or private rental Service Centre PO Box 4059, Robina Town Centre, 4226 accommodation, applying for bond loans or rental 07 5645 8116 grants to help meet the costs of moving into rental [email protected] accommodation and sustaining existing tenancies. Families Back On Track 104-112 Allied Drive, ARUNDEL Supported transitional housing for single parent 07 5552 5400 families at risk of homelessness. Referral required from Department of Housing. 27 units available. Horizon Housing 1300 133 027 Social Housing Programs: 07 5578 9522 (Fax) Transitional housing options – referrals are made by Head Office Department of Housing. Suite 101, Level 1, Campus Alpha Affordable Housing Programs: 2 Investigator Drive, ROBINA Provider of the Rental National Affordability Scheme [email protected] (NRAS) – applicants must be registered with www.horizonhousing.com.au Department of Housing before applying for NRAS www.dss.gov.au (NRAS) properties. Kalwun Development Level 1, 14 Cassia Drive, VARSITY LAKES Housing assistance – no emergency Corporation 07 5578 3434 accommodation available. [email protected] Queensland Statewide NORTHERN OFFICE Free rental advocacy service. Self- referral process. Tenant Advice & Referral 34 Railway Street, SOUTHPORT (behind CSI) Can assist with TICA removals and QCAT Service (QSTARS) SOUTHERN OFFICE
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
4/1051 Gold Coast Highway, PALM BEACH applications. Mon, Thurs & Fri 9:00am to 5:00pm. 1300 744 263 Extended hours to 7:00pm Tues & Wed. http://qstars.org.au Rent Connect Robina Housing Service Centre Assisting families to find and secure a home to rent ROBINA TOWN CENTRE in the private market. Specifically targeted at Shop 80, Bazaar Street, ROBINA families struggling to access private rentals due to 07 5645 8116 non-financial barriers. [email protected] Residential Tenancies GPO Box 390, BRISBANE, 4001 General tenancy advice and information. Range of Authority (RTA) 1300 366 311 information for tenants and lessors about renting in www.rta.qld.gov.au Queensland. Can assist with complaints. STARH Project (Wesley 208 Highfield Drive, ROBINA Intake Mon to Thurs 9:00am to 12:00pm. Mission) 07 5569 1838 Early intervention housing service and case [email protected] management service to assist families to maintain their accommodation. Wesley Mission – 94-112 Fryar Road, EAGLEBY Provides young people with transitional supported Specialist Youth Housing 07 3807 7988 accommodation. Properties available in Southport Service www.wmb.org.au area. YCare (YMCA Housing) 07 5503 7440 Community Housing Provider of Affordable Housing of 109 units of accommodation (1 bedroom & studio units) available at Nerang (low rental cost for eligible persons assessed by Department of Housing). INDIGENOUS SERVICES Aboriginal & Torres Strait Level 1, Suite 8, 19 Short Street, Community Legal Service provides free legal advice, Islander Legal Service SOUTHPORT support and counselling to all Aboriginal and Torres 07 5532 6988 (Ph) Strait Islander peoples. Legal advice and 07 5531 2880 (Fax) representation (criminal law). 1800 012 255 (24 hour emergency assistance) www.atsils.org.au Indigenous Health Service Palm Beach Community Health Service Advanced health workers, child health workers, – Gold Coast 9 Fifth Avenue, PALM BEACH immunisation office, hospital liaison officers, 07 5525 5630 (Ph) dietician, nutritionists, chronic disease team and 07 5525 5629 (Fax) mental health team. 07 5525 5707 – Coordinator 07 5525 5736 – Cultural Practice Program 07 5525 5640 – Immunisation Office 07 5525 5652 – Dietician/Nutritionist 07 5525 5627 – Community Nutritionist 07 5525 5637 – Child Health Nurse 07 5525 5630 – Mental Health Yan Coorara Indigenous Hospital Liaison Gold Coast University Hospital Available at the hospital to support Aboriginal and Officers Room 050 Ground Floor, D Block Torres Strait Islander peoples. Hospital Boulevard, SOUTHPORT 07 5687 3049 Jellurgal Aboriginal Cultural 1711 Gold Coast Highway, BURLEIGH The centre offers tours, customised cultural Centre, Tours and HEADS programs, Aboriginal Dance performances, Art Information Hub PO Box 3, BURLEIGH HEADS, 4220 Exhibit and gift shop. 07 5525 5955 www.jellurgal.com.au Kalwun Child and Family Southern Service Supporting Aboriginal and Torres Strait Islander Support Service 14 Kortum Drive, BURLEIGH HEADS families. Services and programs include Foster and PO Box 3880, BURLEIGH TOWN CENTRE, Kinship Care, Family Participation Program, Family BURLEIGH HEADS, 4220 Wellbeing, Jarjums Playgroups and Early Learning 07 5520 8600 Program. Northern Service 9 Jowett Street, COOMERA PO Box 1210, OXENFORD, 4210 07 5676 6477 Kalwun Community Care 118 Bonogin Road, BONOGIN Supports Aboriginal and Torres Strait Islander Service – Aged and PO Box 2588, BURLEIGH WATERS, 4220 peoples in the Gold Coast area through the ageing Disability 07 5522 9197 process. Community Care Services include centre- [email protected] based Day Respite, social and transport support, domestic assistance, lawn maintenance and food services.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Kalwun Development Level 1, 14 Cassia Drive, VARSITY LAKES Range of services for Aboriginal and Torres Strait Corporation (Head Office) PO Box 2588, BURLEIGH WATERS, 4220 Islander peoples including affordable housing, 07 5578 3434 emergency relief, aged care, health services, child [email protected] and family support and cultural promotions. Training www.kalwun.com.au Centre for organisational, business and community service use. Kalwun Health Services Clinics at 3 locations: Full medical facilities including medical and dental 2020 Gold Coast Highway, MIAMI services, Integrated Team Care, Allied Health PO Box 313, MIAMI, 4220 services, Mums and Bubs, Community Health 07 5526 1112 Programs, Social Health, Deadly Choices Program GP Super Clinic and access to health assessments, immunisations Level 1, 2 Leo Graham Way, OXENFORD and ante-natal care. PO Box 820, OXENFORD, 4210 07 5514 7100 Airport Central B1 1 Eastern Avenue, BILINGA PO Box 462, TUGUN, 4224 07 5589 6500 Kirrawe Indigenous Labrador Community Centre Indigenous Youth Mentoring, Indigenous Art Corporation 55-57 Billington Street, LABRADOR Exhibition, Certificate II Health Support Service, 07 5679 3471 (Ph) Rosey’s Cottage, Kirrawe Kidz. 07 5679 3473 (Fax) [email protected] Krurungal ATSI F5&9 Eastern Avenue, COOLANGATTA Emergency relief, Drug and Alcohol prevention, Corporation for Welfare, 07 5536 7911 (Ph) intervention and referral service. Resource and Housing 07 5536 7909 (Fax) [email protected] LEGAL Gold Coast Community 34 Railway Street, SOUTHPORT (Behind Club Free confidential financial and legal counselling by Legal Centre and Advice Southport) appointment only. Will assist with Bankruptcy and Bureau 07 5532 9611 look int o alternative options. Mon to Fri 8:30am to www.advicebureau.org.au 4:00pm. Gold Coast Legal Advisory 07 5577 2875 Offers advice over the phone or face-to-face. Service Legal Aid Queensland 100 Scarborough Street, SOUTHPORT (1st Mon to Fri 9:00am to 5:00pm. Call for an floor) appointment and to discuss eligibility. 1300 651188 Legal Services – The 11B/101A Main Street, BEENLEIGH Mon to Fri 8:30am to 4:30pm. Aboriginal and Torres Strait 07 3804 5033 Islander Corporation (QEA) 1800 012 255 (24 hour emergency number) My Community Legal 11 Hicks Street, SOUTHPORT Legal service operating from St Vincent de Paul’s 07 5552 5400 Cornerstone office. Advice provided in relation to law covering criminal, civil & family (domestic violence). Ongoing legal representation NOT provided. Call to make an appointment. Paradise Kids 88 Allied Drive, ARUNDEL Supervision Centre for supervised contact visits or 07 5574 6853 changeovers. Cost for one hour supervised visit is 0418 304 870 (Supervision Centre Officer) $110 or changeover is $66 www.paradisekids.org.au [email protected] Robina Community Legal Robina Community Centre Free legal service to those in need. 6:30pm to Centre 196 Town Centre Drive, ROBINA 8:30pm Thursday evenings. No appointment 0423 466 286 necessary. Please arrive between 5:00-5:30pm and www.rclc.net.au no later than 7:30pm. Victims Legal Service 0407 330 002 Legal advice, assistance for victims of DFV http://vlsq.com.au/ Welfare Rights Centre Fortitude Valley Legal help for people with social security problems. 1800 358 511 Woman’s Legal Service 12 Short Street, SOUTHPORT A specialist community legal centre providing free Admin Line – 07 5631 5920 legal and social work services to QLD women. 07 3392 0644 Assists women in the areas of family law, child Legal Advice Helpline - 1800 WLS WLS (1800 support, domestic violence and child protection. 957 957)
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
www.wlsq.org.au [email protected] Youth Legal Advice Hotline 1800 LAQ LAQ (1800 527 527) Call to talk to a lawyer. Free and confidential legal www.legalaid.qld.gov.au advice, diversionary options, being charged with a crime, talking to police and youth justice issues. Mon to Fri 8:00am to 9:00pm & Sat 7:00am to 12:00pm. LGBTIQ+ PFLAG (Parents and 0400 767 832 PFLAG is a peer support group that assist families friends of Lesbian & Gay) www.pflagbrisbane.org.au and friends understand their LGBTIQ loved ones. QLife 1800 184 527 QLife is a counselling and referral service for people https://qlife.org.au/ of diverse sex, genders and sexualities. QLife provides nation-wide early intervention, peer supported telephone and web based services to support Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people of all ages. Phone & online chat available 5:30pm to 10:30pm every day. QSPACE Scarborough Street, SOUTHPORT QSPACE is a drop – in centre specifically for young (07) 5569 1826 161 people (13-17 year olds). They support sexually, sex 0437013710 and gender diverse youth (inclusive of Lesbian, Gay, http://qspace.net.au/ Bisexual, Trans, Intersex, Queer, Questioning, Asexual, Pansexual). QuAC – Healthy 1800 177 434 (Freecall) QuAC’s Healthy Communities program works with Communities www.qahc.org.au/healthy-communities LGBTIQ people to improve their health and wellbeing. Some programs work across the entire community (eg mental health, ageing, CALD) or with specific groups and identities within the community (lesbian health, trans* health, intersex health etc). MEN’S SERVICES Centacare Family and 50 Fairway Drive, CLEAR ISLAND WATERS Men and family relationship services. Also provides Relationship Services 07 5527 7211 or 1300 236 822 a Men’s Behavioural Change Program at Clear Outreach services available at Southport, Island Waters venue only. Upper Coomera and Beenleigh www.centacarebrisbane.net.au Crisis Accommodation for 2 Monaco Street, SURFERS PARADISE Overnight crisis accommodation for men. Check in Men 07 5592 3677 at 4:00pm and check out at 8:00am. www.transformation.net.au Dad's in Distress 1300 853 437 Providing information and support to Dad's. www.dadsindistress.asn.au Domestic Violence 07 5532 9000 Offers advice, support and referral for men who Prevention Centre would like assistance for violence related issues. Lone Fathers Association (02) 6239 4650 Gives advice to men and women on family law 0417 668 802 matters. Work towards bringing a fair and equitable www.lonefathers.com.au family law and child support system. Men's Drop In Group 29 Martin Street, NERANG (Neighbourhood Every Tuesday 9:00am to 11:00am. Free, drop in. Centre) Call for information. 07 5578 2457 07 5556 9900 Men and Family Centre 02 6622 6116 Supporting men, women and children to create www.menandfamily.org.au respectful relationships free from violence and abuse. Men & Family Counselling 07 5559 1303 Medicare bulk billing and rebates available. Crisis and Consultancy 0411 144 519 appointments available. www.menandfamilycounselling.com.au Men's Health and GOLD COAST Facilitated men's groups offering programs on life Wellbeing Association 0401 237 901 skills and giving men opportunities to gain new www.menshealthandwellbeing.org perspectives. Men’s Line 1800 600 636 Telephone counselling and advice from 9:00am to http://www.dvconnect.org/mensline/ 12:00am, 7 days per week. Offers Changing For Good program for men who have completed a [email protected] Men’s Behaviour Change program in the previous six months.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
MENTAL HEALTH Acute Care Team Suite 10, Ashmore Commercial Centre, 207 First point of contact for GC mental health service. Currumburra Road, ASHMORE Provides mental health information, advice, intake, 1300 642 255 assessment and specialist short term psychiatric 07 5667 2000 care. www.health.qld.gov.au Child And Youth Mental Robina Health Precinct Provides specialised community mental health Health Services (CYMHS) Level 3, 2 Campus Drive, ROBINA service to children and adolescents. 07 5635 6392 Currumbin Clinic 37 Bilinga Street, CURRUMBIN Inpatient facilities for people living with mental 07 5534 4944 illness. Day programs also available. Federation Hub House 10 Mick Veivers Way, SOUTHPORT Provides programs to enhance an individual’s (Mental Illness Fellowship) 07 5591 1750 independent living skills. Services include food preparation, life skills, budgeting etc. For people over 16 years. Homeless Health Outreach 1300 MH CALL (1300 642 255) Provides assessment, care co-ordination and clinical Team (HHOT) intervention for homeless persons experiencing mental illness. Lavender Mother and Baby Gold Coast University Hospital Provides specialist care for woman who require Unit 1 Hospital Boulevard, SOUTHPORT hospital admission for significant mental health 07 5687 7064 difficulties in the year following childbirth. Referrals [email protected] from GPs, Obstetrician, Paediatrician, Psychiatrist, Mental Health services. Lives Lived Well - 101B, Level 1, 9 Bay Street, SOUTHPORT Free mental health treatment support for young Lighthouse 07 5699 8248 people aged 12-18 years. [email protected] www.liveslivedwell.org.au/our- services/qld/mental-health/lighthouse/ Mental Health Association 3/15 Jackman Street, SOUTHPORT Information, support and referral service. Runs Australia 1300 729 686 support groups for Bi-polar, depression, anxiety, www.mentalhealth.org.au PTSD and laughter club. Mental Illness Fellowship of 6/80 Smith Street, SOUTHPORT Provides mental health support to people over 16 Queensland (MIFQ) 07 5587 0600 years with a diagnosed psychiatric disability. Primary Health Network Contact Primary and Community Care (PCCS) Youth Mental Health Services (PHN) for further information about programs Plus Social Program – clinical care coordination 07 3186 4000 service for young people at risk of severe mental illness. GP or Psychiatrist referral required. Headspace Youth Early Psychosis Program (hYEPP) - Specialist mental health treatment services for young people experiencing or at increased risk of psychosis. Mild Mental Health Issues NewAccess Program – 6 sessions of low intensity CBT delivered over the phone, Skype or in person by a trained mental health coach. Moderate Mental Health Issues Psychological Services Program – Short-term interventions for financially disadvantaged people with non-crisis, non-chronic, moderate mental health conditions or people who have attempted, or at risk of suicide or self-harm. GP referral required. Severe Mental Health Issues Plus Social Clinical Care Coordination Program – Up to 26 weeks clinical care coordination & wellbeing program for people aged 12 to 65 years. GP or Psychiatrist referral required. Aboriginal and Torres Strait Islander Mental Health Kalwun Social Health – Social and emotional wellbeing services delivered by Mental Health Nurse and Aboriginal Case Manager. Recovered Futures Gold Coast Supporting people facing mental health challenges (Richmond Fellowship 6/80 Smith Street, SOUTHPORT and social disadvantage. Queensland) 07 5563 8855
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
[email protected] Southport Hub 10 Mick Veivers Way, SOUTHPORT 07 5591 1750 [email protected] Palm Beach Hub 1/19 Fifth Avenue, PALM BEACH 07 5587 0600 [email protected] www.rfq.com.au MULTICULTURAL SERVICES Access Services 92 Wembley Road, LOGAN CENTRAL Torture/trauma counselling, settlement support and 07 3412 8222 case work, employment and training and www.accesscommunity.org.au interpreter/migrant services for refugees and CALD clients. Department of Immigration, 299 Adelaide Street, BRISBANE (Ground Visas, resident return, citizenship applications. Multicultural and floor) Indigenous Affairs 131 881 www.immi.gov.au Gold Coast Mental Health 1300 642 255 CALD specific service. and Integrated Care Migrant Centre Head Office Skills and qualification recognition. Legal referral, Organisation TAFE Queensland migration & settlement issues and VISA advice. 91 Scarborough, SOUTHPORT Mediation and conflict resolution. Translation, 07 5591 7261 interpreting, counselling and consumer issues. By Southern Office appointment Mon to Fri 9:00am to 4:00pm. TAFE Queensland 5 Scott Street, COOLANGATA [email protected] www.migrantcentre.org Multicultural Communities 1 Dominions Road, ASHMORE Provides services to meet the needs of the culturally Council Gold Coast 07 5527 8011 and linguistically diverse communities. Includes (MCCGC) [email protected] referral, advocacy and advice. www.mccgc.com.au Mon to Fri 9:00am to 5:00pm. Multicultural Families 47 Scarborough Street, SOUTHPORT Provides services to multicultural women and their Organisation (MFO) 07 5571 0381 families. Settlement services, consultations, [email protected] Immigration matters, Centrelink support, www.mfo.org.au counselling, document clinic, English classes & social activities. Mum's group and SARA program. Mon to Thurs 9:00am to 4:00pm & Fri 9:00am to 2:00pm. Refugee and Immigration 07 3846 9300 Legal advice, assistance for CALD clients Legal Service Telephone Translating Australia Wide Provides interpreting assistance to members of the Interpreting Service 131 450 community who face communication difficulties. 1300 655 082 (To book on-site visit) Queensland Program of 07 3391 6677 CALD and refugee specific service. Assistance to Survivors of www.qpastt.org.au Torture and Trauma Queensland Transcultural 07 3167 8333 CALD and refugee specific service. Mental Health Centre 1800 188 189 Wesley Mission Expanded 07 5569 1824 CALD and refugee specific service. Horizons Program PARENTING Many Community and Neighbourhood Centres offer free and low cost playgroup activities and parenting programs. See “Community & Neighbourhood Centres” section for contact details. Bump Program (Raise – 0426 972 473 Mentoring program for young mums under 23 years Youth Mentoring [email protected] of age who are pregnant or parenting. Free, food Foundation) raise.org.au supplied and babysitting provided. Child Support Agency - STATE WIDE Mon to Fri 8:30am to 4:45pm. Department of Human 131 272 Services
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
City of Gold Coast Libraries VARIOUS LOCATIONS There are over 40 community centres on the Gold 1300 465 326 Coast. www.goldcoast.qld.gov.au/library/events- activities City of Gold Coast VARIOUS LOCATIONS There are over 40 community centres on the Gold Community Centres 1300 465 326 Coast. Many of these community centres offer www.goldcoast.qld.gov.au/community/commu playgroup programs. nity-centres Early Years Centres 40 Martin Street, NERANG Offers a variety of parenting and playgroups. 07 5578 1346 07 5644 9400 – COOMERA SPRINGS [email protected] 07 5656 6300 – LABRADOR www.benevolent.org.au Family Relationships 1800 050 321 Telephone service to assist families with Advice Line information, advice and referral to overcome relationship difficulties or through separation/ family dispute resolution. Information about custody/ parenting orders. Grandparents Advisory 1800 245 965 Support for grandparents/carers raising children. Group Infant-Parent Counselling Suite 126/ 80 The Pines, ELANORA Assessment and Therapy for families and infants (0- and Consultancy Service - 0402 226 106 3 years). Specialist Infant Mental Health Helen Baker 07 5534 9082 Consultancy, Supervision and Training. Support with [email protected] improving parent/child interactions, building positive attachment and relationships between parents and children, sleep problems and parenting support. KinKare Support Group 07 3287 1664 Offers support and provides information re services www.kinkare.com.au to Grandparents caring for children and those denied access to their grandchildren. Labrador Child and Family REFER TO COMMUNITY & REFER TO COMMUNITY & NEIGHBOURHOOD Centre NEIGHBOURHOOD CENTRES CENTRES Moo Music Ormeau Centre Interactive sessions for children and parents/carers 3 Cuthbert Drive, ORMEAU to gain confidence and develop memory, language 0406 238 085 and coordination skills in a multi-sensory way. [email protected] Operating Tuesdays 10:00am to 10:45am. Book your spot to join. Oxenford & Coomera REFER TO COMMUNITY & REFER TO COMMUNITY & NEIGHBOURHOOD Community & Youth Centre NEIGHBOURHOOD CENTRES CENTRES Parentline 1300 301 300 8:00am to 10:00pm, 7 days per week. A confidential www.parentline.com.au phone service providing professional counselling and support. WebChat also available (8:00am to 9:00pm). Playgroup Queensland 1800 171 881 Can assist you and your family find the right www.playgroupqueensland.com.au playgroup for you, near you. SafeCare 31 Olsen Avenue, LABRADOR In-home parent education program for children 0-5 07 5656 8600 years delivered over several months focusing on [email protected] Parent-Child Interactions, Health and Safety. Phone for referral process. Save the Children Mobile 07 3844 2699 Runs playgroups at various locations on the Gold Playgroup Coast. Scope Family Centre 6 Nerang Street, NERANG A centre providing opportunities for children and 07 5596 2602 their families to spend quality supervised time www.scopeconsultancy.com.au together in a safe and secure setting. Also provides [email protected] guidance in parenting. Mon to Fri $60 per hour & weekends $80 per hour, Changeovers $40 and Intake Interviews $50. Studio Village Community REFER TO COMMUNITY & REFER TO COMMUNITY & NEIGHBOURHOOD Services NEIGHBOURHOOD CENTRES CENTRES Trinity Family Support 186 Robina Town Centre Drive, ROBINA Information, advice and referral to health services, Network 07 5575 7241 childcare, support groups etc. Parent education and www.trinityanglicanmission.com.au support for young Mum's and Dad's. Call for further details Mon-Fri 9:00am to 3:00pm.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
True Relationships and Level 15, Corporate Centre One Formally known as Family Planning Queensland. Reproductive Health 2 Corporate Court, BUNDALL Providing expert reproductive and sexual health 07 5531 2636 services. Also provide clinics, professional [email protected] development and Traffic Lights resource. YHES House (Youth 161 Scarborough Street, SOUTHPORT Childbirth and parent education support groups for Health and Education 07 5528 5333 young mums and dads up to 25 years of age. Call Service) www.yhes.org.au for further details. PREGNANCY Australian Breastfeeding VARIOUS LOCATIONS Free breast feeding information, support and Association 1800 6862 686 counselling for mothers and their families. www.abagoldcoast.com Baby Give Back www.babygiveback.org Baby items for those in need including; newborn [email protected] nappy bags (hospital essentials for mum & bub, 0000 baby clothes), clothing bags (sizes 0000 to 1, shoes, blankets, wraps, sheets, books, toys), everyday baby essentials (formula, baby food, nappies, wipes, dummies, bottles), toddler bags (size 1 & 2 clothing) and larger items (cots, bassinets, car seats, prams, highchairs, baths). All requests MUST come from a support service or social worker. Bump Program (Raise – 0426 972 473 Mentoring program for young mums under 23 years Youth Mentoring [email protected] of age who are pregnant or parenting. Free, food Foundation) www.raise.org.au supplied and babysitting provided. Children by Choice 1800 177 725 A counselling, information and referral service. www.childrenbychoice.org.au Discuss all options for unplanned pregnancies. 07 3357 5377 (Face-to-face counselling in Brisbane) Ellen Barron Family Centre The Prince Charles Hospital, Rode Road, Parenting support and information 0-5 years 24hrs, CHERMSIDE 7days. 1343 2584 (13 HEALTH) Pregnancy and Family Unit 4, 4 Firebird Street, ROBINA Free perinatal mental health support. Can assist Support 07 5575 8442 families with children, including father support, Pregnancyfamilysupport.org providing education, baby clothes & equipment and [email protected] emergency relief. Pregnancy Counselling 1800 777 690 Mon to Thurs 9:00am to 7:00pm & Fri 9:00am to Link 5:00pm. SIDS and Kids Queensland 1800 628 648 or 1300 308 307 (After hours) Mon to Fri 9:00am to 5:00pm. True Relationships and Level 15, Corporate Centre One Formally known as Family Planning Queensland. Reproductive Health 2 Corporate Court, BUNDALL Providing expert reproductive and sexual health 07 5531 2636 services. Also provide clinics, professional [email protected] development and Traffic Lights resource. RESPITE Anglicare 220-221 Highfield Drive, ROBINA In-home and out of home respite for people 18 years 1300 610 610 and over. Bluecare PO Box 1539, MILTON, 4064 “Gidget Girls” (Girls group) – community activities 07 5599 1949 every Thursday. 1300 258 322 (General enquiries) “Have a Break” – fortnightly community activity group on Saturdays. Groups $10 each session, transport provided. Respite Centre “Kirra Cottage” for people 18 years and over who have a disability. Commonwealth Carelink STATE WIDE Occasional emergency respite. Can arrange 24 hour Respite Centre 1800 052 222 emergency respite care. Please phone for details. 1800 059 059 (After Hours) Multicap – Head Office 07 3340 9000 Emergency respite Oz-Care PO Box 4094, Robina Town Centre, ROBINA In-home care and respite/day respite centre. 07 5569 6200 Community nursing – can sometimes provide www.ozcare.org.au services to young people but need to go through Disability Services. Age: 18 years and over.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
SEXUAL ABUSE Act for Kids – Sexual GOLD COAST Counselling, psychoeducation and protective Abuse Counselling Service Service provided in the home behaviours for children and parents impacted by Intake Enquires – 07 5656 8600 sexual abuse. Bravehearts ASHMORE Counselling for children and young people suffering 1800 272 831 from child sexual assault up to 17 years. Free www.bravehearts.org.au support for non-offending family members, friends or carers. Gold Coast Centre Against SOUTHPORT Specialist sexual violence intervention and Sexual Violence 07 5591 1164 prevention service. Provides counselling to women www.stopsexualviolence.com who have been raped and/or sexually assaulted at any time in their lives. Gold Coast Sexual Health 2019 Gold Coast Highway, MIAMI Provides free and confidential sexual health Clinic 07 5576 9033 services, testing and treatment. No Medicare card www.health.qld.au required. Available to all. Mon to Thurs 8:00am to 7:00pm & Fri 8:00am to 4:30pm. Hopes Program – Uniting BROADBEACH Provides counselling and support for children and Care Community (UCC) 07 5579 6000 young people who have been sexually abused. www.uccommunity.org.au Referral from Child Safety required. True Relationships and Level 15, Corporate Centre One Formally known as Family Planning Queensland. Reproductive Health 2 Corporate Court, BUNDALL Providing expert reproductive and sexual health 07 5531 2636 services. Also provide clinics, professional [email protected] development and Traffic Lights resource. Tweed Valley Sexual Tweed Community Health Centre Support and counselling to all sexual abuse and Assault Service Florence Street, TWEED VALLEY rape victims - child and adult, male and female. 07 5506 7540 Open Mon to Fri 8:00am to 5:00pm. Victims Assist Queensland 1300 546 587 Financial assistance for counselling for victims of crime and sexual abuse/assault. YOUTH Active and Healthy GOLD COAST Free and low cost sport and recreational activities Activities (Gold Coast City 07 5581 5233 for all ages. Council) www.goldcoastcity.com.au/parks Accoras 1/24 Bay Street, SOUTHPORT Work with children 0-18 years in the context of their 07 5679 3300 families. Accept referrals from professionals and www.accoras.org.au self-referrals. Free, no MHCP needed, not specifically time limited and outreach offered. Bump Program (Raise – 0426 972 473 Mentoring program for young mums under 23 years Youth Mentoring [email protected] of age who are pregnant or parenting. Free, food Foundation) raise.org.au supplied and babysitting provided. Centacare 50 Fairway Drive, CLEAR ISLAND WATERS Adolescent mediation therapy, relationship 07 5527 7211 education and counselling. www.centacarebrisbane.net.au Gen-Z Employment REFER TO EMPLOYMENT SECTION REFER TO EMPLOYMENT SECTION Gold Coast Institute of 07 5581 8196 TAFE education to complete Year 10 and senior TAFE - Literacy and school certificates. Numeracy Jump Start and Access 10 Gold Coast Youth Service 15 Oak Avenue, MIAMI Programs and support including Youth Access 07 5572 0400 Support Services (YASS) 12-18 years, Youth www.goldcoastyouthservice.com Accommodation Program (YAP) 16-21years, Housing Assistance Support Program (HASP) 16- 25years, Open Access 16-25years, Resource Development Service (RADS) and Chill Out Zone. Professional counselling is available by appointment. Headspace H20 Broadwater Service for young people providing youth friendly 1/2 Nind Street, SOUTHPORT health care, support, counselling and programs. 07 5509 5900 www.headspace.org.au/goldcoast Hot House Alcohol and REFER TO DRUG & ALCOHOL SECTION REFER TO DRUG & ALCOHOL SECTION Drug Counselling Service
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.
Housing and REFER TO HOUSING SECTION REFER TO HOUSING SECTION Homelessness Services Lives Lived Well - REFER TO MENTAL HEALTH SECTION REFER TO MENTAL HEALTH SECTION Lighthouse Nerang Neighbourhood 29 Martin Street, NERANG Youth at risk worker available by appointment or Centre 07 5578 2457 referral. Police Citizen Youth Clubs 07 5539 5774 - ASHMORE Various low cost activities and sporting programs. (PCYC) 07 5538 5201 - BROADBEACH 07 5578 2227 - NERANG Reconnect 100 Brisbane Road, BIGGERA WATERS A free service for young people (12-18 years) at risk 07 5537 9628 of homelessness offering family mediation and www.reconnect.org.au individual case work. Ohana for Youth 2474 Gold Coast Highway, MERMAID BEACH Delivering programs that support young people in PO Box 394, VARSITY LAKES, 4227 their transition with education, training and 07 5655 1850 employment. Currently delivering Transition to www.ohana.org.au Work under the brand of Gen-Z Employment – employment service for young people aged 15-21 providing intensive pre-employment support to improve work-readiness and help into work (including apprenticeships/traineeships) or education. Mentoring programs also available within service, Arcadia College, The Spot and local High Schools. Wesley Mission - Gold 208 Highfield Drive, ROBINA Expanded Horizons Program (EHP) Coast Hub Services 07 5569 1801 National suicide prevention program that supports www.wmb.org.au young people who are refugees, lesbian, gay, bisexual or transgendered. Youth At Risk Alliance (YARA) Provides a coordinated, integrated approach to case planning and support for young people aged 0-18 with complex needs through the Complex Needs Assessment Panels (CNAP). CNAP is a co-case management model requiring agency to remain involved with the family. YHES House (Youth 161 Scarborough Street, SOUTHPORT Youth support for 12-18 years. Drop in service Health and Education 07 5528 5333 (Ph) available. Call for further details. Service) 07 5528 5444 (Fax) www.yhes.org.au Youth Enterprise Trust PO Box 46, TAMBOURINE, 4270 Wilderness experience camps. YET motivates and (through Evolve 07 5543 6899 empowers young people to discover their self-worth. Therapeutic Services) www.yet.net.au Young Carers Elanora House Support for young carers in secondary schools. 1 Pines Lane, ELANORA 07 5525 5425 Youth Flourish HQ – 50 Cavill Avenue, SURFERS PARADISE Trauma informed adventure programs for young 1300 803 710 people. [email protected] http://www.youthflourish.org Youth Legal Advice Hotline 1800 LAQ LAQ (1800 527 527) Call to talk to a lawyer. Free and confidential legal www.legalaid.qld.gov.au advice, diversionary options, being charged with a crime, talking to police and youth justice issues. Mon to Fri 8:00am to 9:00pm & Sat 7:00am to 12:00pm. Youth Support Services 07 5569 1811 Offers service information, advice and support to (Wesley Mission young people 12-21 years and their families on the Queensland) Gold Coast.
Information contained in this document has been collated by Act for Kids. Please contact 07 5508 3835 if any of the details listed require updating. Last updated 6th February 2020.