Caring for the Caregivers

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Caring for the Caregivers Caring for the caregivers Getting front-line volunteers the emotional support they need The ‘backbone’ and the ‘brains’ Time for a radical rethink of volunteering Red Cross Red Crescent No signal Issue 1 . 2018 www.rcrcmagazine.org In the age of hyper-connectivity, what future for family tracing? Seeking peace of mind Coping with the psychological and mental health impacts of crisis THE MAGAZINE OF THE INTERNATIONAL RED CROSS AND RED CRESCENT MOVEMENT ISSUE 1 . 2018 | RED CROSS RED CRESCENT | I The International Red Cross and Red Crescent Movement is made up of the International Committee of the Red Cross (ICRC), the International Federation of Red Cross and Red Crescent Societies (IFRC) and the National Societies. International Federation of Red Cross and Red Crescent Societies The International Committee of the Red The International Federation of Red Cross National Red Cross and Red Crescent Societies Cross is an impartial, neutral and independent and Red Crescent Societies (IFRC) is the embody the work and principles of the organization whose exclusively humanitarian world’s largest volunteer-based humanitarian International Red Cross and Red Crescent mission is to protect the lives and dignity of network, reaching 150 million people each year Movement in more than 190 countries. National victims of armed conflict and other situations of through its 190 member National Societies. Societies act as auxiliaries to the public authorities violence and to provide them with assistance. Together, the IFRC acts before, during and after of their own countries in the humanitarian field The ICRC also endeavours to prevent suffering by disasters and health emergencies to meet the and provide a range of services including disaster promoting and strengthening humanitarian law needs and improve the lives of vulnerable people. relief, health and social programmes. During and universal humanitarian principles. It does so with impartiality as to nationality, wartime, National Societies assist the affected Established in 1863, the ICRC is at the origin of the race, gender, religious beliefs, class and political civilian population and support the army medical Geneva Conventions and the International Red opinions. Guided by Strategy 2020 — a collective services where appropriate. Cross and Red Crescent Movement. It directs and plan of action to tackle the major humanitarian coordinates the international activities conducted and development challenges of this decade by the Movement in armed conflicts and other — the IFRC is committed to ‘saving lives and situations of violence. changing minds’. The International Red Cross and Red Crescent Movement is guided by seven Fundamental Principles: humanity, impartiality, neutrality, independence, voluntary service, unity and universality. All Red Cross and Red Crescent activities have one central purpose: to help without discrimination those who suffer and thus contribute to peace in the world. II | RED CROSS RED CRESCENT | ISSUE 1 . 2018 Editorial A brave new magazine Caring for the caregivers N RURAL KENYA, volunteers Getting front line volunteers the emotional support they need Red Crescent Societies and The ‘backbone’ and the ‘brains’ of the Kenya Red Cross Soci- Time for a radical rethink of volunteering received feedback from 48 Red Cross Red Crescent No signal ety’s Tharaka Nithi branch Issue 1 . 2018 www.rcrcmagazine.org In the age of hyper-connectivity, what future for family tracing? National Society branches or Iare using digital technology to chapters. They also conducted transform what it means to be an online readership survey, a volunteer — engaging a cadre among other things. of digital do-gooders to join forces to help tackle everything In short, there was good news from car accidents to cholera and bad news. The good news outbreaks (see page 20). Seeking is that you like the content: 80 peace per cent of respondents gave Meanwhile, a wide range of of mind highly positive responses social media platforms, apps Coping with the psychological and about the quality of the and data-analysis software mental health impacts of crisis stories, photographs and illus- THE MAGAZINE OF THE INTERNATIONAL is providing new tools to help people RED CROSS AND RED CRESCENT MOVEMENT trations. In addition to helping around the world relocate lost loved ones people feel connected to the — even while raising serious concerns larger Movement, the magazine is used for about the protection of data of vulnerable updating, learning, sharing and inspiring people (see page 26). new initiatives. And just as social technology has ushered The bad news is that we are not doing a in what some call ‘the age of transpar- good enough job sharing our stories. Part ency’, providing a voice to victims of An edition of Red Cross Red Crescent magazine from 1987; of the reason, researchers found, has been abuse and bringing important injustices the cover of this latest edition and a copy of our newly a lack of clarity about our editorial agenda to light, it has also served to erode trust launched website. and publication schedule, along with a lack in once-respected institutions, raising of tools to help National Societies share our serious challenges for nearly all sectors of While we will continue having print edi- stories in their markets. society. tions, we will send out fewer copies, targeting markets where print editions are Fortunately, many of these things are Good or bad, technology is changing our most relevant. This will save money and fairly simple to fix. In addition to expand- world, offering new opportunities and allow us to invest more in content produc- ing our digital offerings, from now on we posing new risks for all aspects of Red tion and digital distribution. In short, we’ll will provide National Societies and delega- Cross Red Crescent operations, advocacy be producing more stories that are easier tions with all magazine content in formats and communications. and more fun to view and share, and that that are easy to repurpose and share. We will be seen by far more people. will be more inclusive in gathering content This magazine is not immune to these and more informative about our editorial radical changes. Created just more than 33 Our focus will remain on serving our inter- agenda so readers can integrate our stories years ago, Red Cross Red Crescent magazine nal audience of National Society leaders, into their own agendas and campaigns. was given the mandate by the International management and volunteers, as well as Red Cross and Red Crescent Movement’s the extended family of delegations of the As the stories from rural Kenya and on Council of Delegates to foster a sense of ICRC and the IFRC. But we will multiply Restoring Family Links show, people all unity among its many diverse delegations our message by partnering with you, our over the world (rural and urban) are deeply and National Societies while also sharing readers, to spread our stories strategically engaged in digital conversation. But, even a unique Movement perspective to the to important audiences and markets. in this age of hyper-connectedness, people wider world. can fall through the cracks. That’s why our The editorial board that oversees this mag- research is not over. We hope that you will Today, the need for unity and Movement azine based these changes on concrete tell us more about who you are and what cohesion is as great as ever. But the world evidence about magazine performance you want from this magazine. And we hope in which we express that cohesion is very provided by an independent research firm we can count on you to help us through different than three decades ago. And so that surveyed readership and analysed the this transformation and bring our stories in the coming months, you will witness a magazine’s potential in the digital realm. to even more eyes, hearts and minds. significant transformation of Red Cross Red Crescent magazine as it dives more fully The company interviewed 76 people, mainly By Malcolm Lucard into the digital media universe. staff and volunteers of National Red Cross Editor, Red Cross Red Crescent magazine ISSUE 1 . 2018 | RED CROSS RED CRESCENT | 1 In brief... One outbreak quelled, Fighting reaches port another begins critical to aid in Yemen Only day after an outbreak of Ebola As fighting reached the Yemeni virus disease ended in one part of the city of Hodeida, a seaport that has Democratic Republic of the Congo been a vital entry point for relief in July, another emerged — this aid, humanitarian organizations time in area where conflict makes warned that any reduction in the response more challenging. A access to the port would worsen an 19-person team from the Red Cross already catastrophic humanitarian of the Democratic Republic of the situation across the country. “Real Congo, the ICRC and the IFRC quickly people, real families will suffer if responded. The team included a no food is getting in and we are Photo: Vanuatu Red Cross safe-and-dignified-burials unit, concerned that ongoing military water and sanitation experts and a operations continue to hamper There for volcano survivors, ‘as long as they need us’ community engagement specialist. the arrival of essential goods,” As active volcanoes claimed lives and continued to threaten communities in Some on the team were deployed said Robert Mardini, the regional various parts of the world, National Societies have vowed long-term support directly from the earlier Ebola director for the Near and Middle for survivors. In Guatemala, some 1.7 million people are still at risk after the response in Equateur Province. There, East for the ICRC. The ICRC had pre- Fuego volcano erupted on 3 June, claiming at least 109 lives and driving 12,000 the Red Cross played a key role in positioned critical food, medical, people from their homes.
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