London – a Guide to Transport for the Events Industry
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London A guide to transport for the events industry Experience a city like no other It is my great pleasure to share London’s story with you, and to let you know why this is such a wonderful place to hold your conference or event. We wanted to give you a flavour that we all know, with London is where two thousand As you’ll see, this is a city where of this great city, and show Buckingham Palace and Big Ben, years of history meets the latest in you can get around easily, you how easy it is for you and black cabs and red buses. technology. London is also a leafy whether by Tube or taxi, bus or your delegates to get here and There’s vibrant London, with its city, where most of its 146,000 boat. And it’s a city with big plans travel around. world-famous museums and hotel rooms are within walking for the future, with important new galleries and Michelin-starred distance of a park. And above all, transport infrastructure opening For me, no other city can match restaurants. And then there’s London is accessible: this is one in the next few years: new train London’s energy, its creativity, innovative London, with its of the best-connected cities on lines, new stations, new services, its diversity, its ability to reinvent state-of-the-art conference the planet, with direct flights to making it easier than ever itself. There’s the iconic London facilities and unique venues. 336 destinations around the globe. to explore. conventionbureau.london/transport-information Welcome 1 Insider knowledge 2 For me, no other city can Heathrow: the place to fly to 4 match London’s energy, its Getting to London 6 creativity, its diversity, its ability to reinvent itself.” Getting around London 8 Getting to your venue 9 Tracy Halliwell MBE Director of London Crossrail: changing the face of London 10 Convention Bureau Oyster: the easy way to travel 12 Successful events 13 London at your fingertips 14 About the London Convention Bureau 17 Elegance in the heart of London 18 London’s transport network 20 Walking times 21 So why not bring your delegates Tracy Halliwell MBE to London, and let them enjoy Director of London Convention all that we have to offer. Don’t Bureau, London & Partners hesitate to ask the London Convention Bureau team for assistance with your next London event. 336 direct flights from London to destinations around the globe London & Partners London transport for the events industry 1 Insider knowledge Ask those who know London best, London is easy and they’ll tell you: to get around there’s nowhere like More than two thirds of it in the world. visitors* agree that ‘it is easy to find my way around’ in PwC voted London number one the capital. in their ‘Cities of Opportunity’ London gives survey 2016 – the second year you choice in a row. According to PwC % ‘London continues to lead as the From the Tube to buses, world’s hub’, and ‘the UK capital black cabs and river boats. 81 81% of event planners** represents the supreme gateway agree or strongly agree that city – not only to Europe but to the London transport ticketing many other regions of the world’. system, including Oyster Cards, Our recent survey of visitors makes it easy for visitors to also shows that they find London travel around the city. a great place to come to. * London & Partners London Visitor Survey – ** London & Partners MICE Survey – 4,434 online interviews with domestic and 102 online interviews with event international overnight visitors to London. planners sourced from our Please note, transport specific questions customer database (2017). were asked to 2,013 respondents (2016). 2 London & Partners London transport for the events industry conventionbureau.london/transport-information And the longer visitors spend in London, the more likely they are to use a wide range of % % transport. Londoners know that by using all the kinds 90 92 of transport the city has to offer, you can often get to Accessibility and London has all the your destination quicker. connectivity is key best connections 90% of event planners say 92% of event planners that a city’s accessibility and agree or strongly agree that connectivity when choosing a London is one of the most destination for your meeting or internationally connected event is very important. cities in the world. 72% London is accessible More than 70% of visitors to London say that their arrival was smooth and easy. London & Partners London transport for the events industry conventionbureau.london/transport-information 3 Heathrow Heathrow Premium Heathrow Porters Coach drop-off Heathrow Express Services Dedicated Heathrow Porters are If your group is arriving by We welcome groups and delegates We welcome groups of all types available to manage delegates’ coach, they’ll be dropped off aboard Heathrow Express, and can at Heathrow, and our range of luggage within the airport. at the terminal forecourt. offer a range of options to suit your bespoke group services are group’s needs. created to enhance the delegate With up to 150 non-stop services a experience through the airport Welcome Desks Pre-booked coach day and departures every 15 minutes journey. Use our welcome desks to provide bays at terminal for Heathrow Express is the fastest way your delegates with information, pick up to travel between Heathrow and hand them maps, programmes or Provide a premium service for Central London. The service is very Meet and Assist other relevant documentation to your delegates with a pre-booked reliable and efficient, Heathrow their trip. Our team of dedicated Meet and coach bay allowing your coach Express has recently achieved 96% Assist agents are available to help to be waiting at the terminal for in the National Rail Passenger Survey delegates and provide assistance all delegates as they come for ‘overall satisfaction’. throughout their journey and through arrivals. speak a range of languages. % We have lots of on board luggage Our Premium Services team storage and spacious seating to ensure 96 would be pleased to assist you at a smooth and comfortable journey for ‘overall satisfaction’ for [email protected] your delegates. Contact the Heathrow Heathrow Express in the Express Sales Team on 0345 600 National Rail Passenger Survey. 1515 to discuss how they can make your delegates’ transport to Central London even more comfortable. 4 London & Partners London transport for the events industry London & Partners Campaign Partner London & Partners London transport for the events industry London & Partners Campaign Partner 5 Getting to London With no less than 1 Heathrow 5 3 six international With 190,000 passengers airports, plus the passing through every day, option of getting to London Luton Stansted London Heathrow (LHR) has more the capital by train, international customers than any you’re spoilt for other airport in the world. As one Eurostar of the world’s most advanced choice when it comes London City airports, too, Heathrow has to bringing your fantastic business facilities across delegates to London. 6 all of its five terminals, including 7 business lounges, and there are 1 4 excellent conference rooms and meeting rooms in many of the hotels at the airport. The new London Southend Heathrow Elizabeth line will make it even quicker to get from Heathrow to central London and Docklands, 2 where ExCeL London and 6 The O2 are located. international airports serve London Gatwick 6 London & Partners London transport for the events industry conventionbureau.london/transport-information 2 Gatwick 6 London 7 Eurostar In 2016 London Gatwick (LGW) Southend Flying isn’t the only way to get sent 43.1 million customers on % Sometimes smaller is better: to London town. The Eurostar their way. Business facilities at London Southend (SEN) you high-speed train has revolutionised include Regus Express Workpods, 80 can breeze through arrivals or travel between the UK and of event planners agree or which are accessible around the departures, and the airport is just Europe: it’s only just over two strongly agree it is easy to clock, and provide a private, a short hop from the heart of the hours from Paris or Brussels to get to London by Eurostar soundproof workspace when city. Its SkyLife Lounge is a great St Pancras International station. from mainland Europe. you need it. place to get some work done. With business lounges available in its London, Paris and Brussels stations, going by Eurostar 3 Stansted 4 London City means you’ll arrive in style, London Stansted Airport (STN) is Just six miles (9.7km) from right in the heart of the city. one of the fastest-growing airports Central London and three miles in Europe. Take a look at its (4.8km) from Canary Wharf, business lounge and excellent London City Airport (LCY) is one conference facilities, and you’ll of the most accessible airports in see why. the city. Business facilities include workstations throughout the airport – they’ll even give you a free shoe shine. 5 London Luton London Luton (LTN), one of 190k the UK’s largest airports, offers passengers pass quiet work areas where you can through Heathrow recharge your devices, and even Airport every day state-of-the-art SnoozePods when you need a recharge yourself. London & Partners London transport for the events industry conventionbureau.london/transport-information 7 Getting Overground While it’s not as famous as the around Tube, travelling on London’s suburban rail network, London Overground, can be just as fast. London Plus you get a great view. Canary Wharf station As one of the best-connected The Tube cities in the world, there are Dive into one of London’s many Walking lots of ways of getting around Underground stations and take the subway Finally, while in London, quickly and easily.