OHSU HEALTH SERVICES Provider Manual November 2020 Contact Information Customer Service P: 844-827-6572 Hours 7:30 a.m. – 5:30 p.m. weekdays Medical Referrals and Prior P: 844-931-1774 Authorization F: 833-949-1887 Pharmacy Prior Authorization F: 503-346-8351 Voluntary Sterilization F: 833-949-1556 Form Submission EviCore – Radiology, P: 844-303-8451 Cardiology & www.eviCore.com Advanced Imaging www.eviCore.com/provider#ReferenceGuidelines Magellan Rx – Specialty P: 800-424-8114 Pharmacy www.icorehealthcare.com Provider Relations P:503-418-7750 F:503-346-8041
[email protected] Care Integration & P: 844-827-6572 Coordination
[email protected] Contracting P:503-418-7750 F: 503-346-8041
[email protected] OHSU Health Website www.ohsu.edu/healthshare Provider Portal Tax ID number driven • Eligibility & Benefits • PCP History • Referral Inquiry • Claim Status Medical Claim Submission OHSU Health Services PO Box 40384 Portland, OR 97240 To submit claims electronically, please use Payer ID: 13350 If you would like information on billing claims electronically, please contact our Electronic Data Interchange department at
[email protected] Voluntary Sterilization F: 833-949-1556 Form Submission Must be submitted with PA otherwise will be denied. WWW.OHSU.EDU Table of Contents Welcome 5 MEMBERS 6 How to become an OHSU Health Services Member 6 Coordinated Care Organizations (CCOs) 6 Oregon Health Plan (OHP) Eligibility 6 Oregon Health Plan Member’s Rights and Responsibilities 6 Member Rights 7 Applying for the