Drinking Water Quality, Second Edition

Total Page:16

File Type:pdf, Size:1020Kb

Drinking Water Quality, Second Edition This page intentionally left blank Drinking Water Quality This textbook provides a comprehensive review of the problems associated with the supply of drinking water in the developed world. Since the first edition of this book was published there have been enormous changes in the water industry, especially in the way drinking water is perceived and regulated. Water companies and regulators have been presented with numerous new challenges – global warming has seriously affected the sustainability of water supplies as well as impacting water quality; advances in chemical and microbial analysis have revealed many new contaminants in water that were previously undetectable or unknown; and recent terrorist attacks have demonstrated how vulnerable water supplies could be to contamination or disruption. This new edition is an overview of the current and emerging problems, and what can be done to solve them. It has been completely updated, and includes the new WHO Revised Drinking Water Guidelines. Drinking Water Quality is an ideal textbook for courses in environmental science, hydrology, environmental health, and environmental engineering. It also provides an authoritative reference for practitioners and professionals in the water supply industry. N. F. GRAY is a Professor at the Centre for the Environment at Trinity College, Dublin. He has worked in the area of water technology for 30 years, and is internationally known as a lecturer and author in water quality and pollution control. His research specializes in the operational problems associated with supplying drinking water and treating wastewaters. Drinking Water Quality Second Edition N. F. Gray University of Dublin CAMBRIDGE UNIVERSITY PRESS Cambridge, New York, Melbourne, Madrid, Cape Town, Singapore, São Paulo Cambridge University Press The Edinburgh Building, Cambridge CB2 8RU, UK Published in the United States of America by Cambridge University Press, New York www.cambridge.org Information on this title: www.cambridge.org/9780521878258 © N. F. Gray 1994, 2008 This publication is in copyright. Subject to statutory exception and to the provision of relevant collective licensing agreements, no reproduction of any part may take place without the written permission of Cambridge University Press. First published in print format 2008 ISBN-13 978-0-511-39371-6 eBook (EBL) ISBN-13 978-0-521-87825-8 hardback ISBN-13 978-0-521-70253-9 paperback Cambridge University Press has no responsibility for the persistence or accuracy of urls for external or third-party internet websites referred to in this publication, and does not guarantee that any content on such websites is, or will remain, accurate or appropriate. Contents Preface page xiii Acknowledgements xvi Part I Introduction to water supply 1 The water business 3 1.1 Introduction 3 1.2 Water consumption 3 1.3 Acceptable water quality 7 1.4 Water utilities 10 1.5 Water conservation 18 1.6 Conclusions 33 References 35 2 Drinking water standards and risk 37 2.1 Introduction 37 2.2 Development of quality standards 37 2.3 Risk assessment in the development of health-based targets 39 2.4 Water safety plans 42 2.5 Drinking water standards 52 2.6 Conclusions 63 References 64 3 A quick guide to drinking water problems 65 3.1 Introduction 65 3.2 The problems 66 3.3 Conclusions 72 References 73 Part II Problems with the resource 4 Sources of water 77 4.1 Introduction 77 4.2 The water cycle 77 4.3 Surface waters: lakes, reservoirs and rivers 80 v vi Contents 4.4 Groundwater sources 89 4.5 Other sources of water 99 4.6 Conclusions 112 References 114 5 Nitrate and nitrite 116 5.1 Sources in water 116 5.2 Water quality standards 119 5.3 Effect on consumers 120 5.4 Nitrate in groundwaters 123 5.5 Nitrate in surface waters 125 5.6 Control of high-nitrate water 126 5.7 Conclusions 132 References 134 6 Pesticides and organic micro-pollutants 137 6.1 Organic micro-pollutants 137 6.2 Pesticides 139 6.3 Industrial solvents 156 6.4 Polycyclic aromatic hydrocarbons 160 6.5 Removal of organic contaminants from drinking water 162 6.6 Conclusions 163 References 165 7 Endocrine-disrupting compounds and PPCPs 169 7.1 Introduction and definitions 169 7.2 Pharmaceutical and personal care products (PPCPs) 171 7.3 Oestrogen and fertility 174 7.4 Conclusions 177 References 179 8 Odour and taste 181 8.1 Introduction 181 8.2 Standards and assessment 181 8.3 Classification 183 8.4 Odour-causing substances of natural origin 185 8.5 Man-made odour-causing substances 188 8.6 Conclusions 188 References 189 9 Metals 191 9.1 Iron 191 9.2 Manganese 193 9.3 Arsenic 194 9.4 Other metals 196 9.5 Removal by treatment 198 Contents vii 9.6 Conclusions 199 References 200 10 Hardness and total dissolved solids 203 10.1 Introduction 203 10.2 Chemistry of hardness 203 10.3 Standards 205 10.4 Health aspects 206 10.5 Conclusions 207 References 208 11 Algae and algal toxins 210 11.1 Introduction 210 11.2 Problems associated with algae 210 11.3 Standards 213 11.4 Treatment 213 11.5 Conclusions 214 References 215 12 Radon and radioactivity 217 12.1 Introduction 217 12.2 Radon 218 12.3 Non-radon radionuclides 219 12.4 Standards and treatment 220 12.5 Conclusions 222 References 223 13 Pathogens 225 13.1 Introduction 225 13.2 Protozoa 225 13.3 Viruses 229 13.4 Bacteria 231 13.5 Unusual sources of contamination 235 13.6 Conclusions 237 References 239 Part III Problems arising from water treatment 14 Water treatment 245 14.1 Introduction 245 14.2 Unit processes 246 14.3 Process selection 260 14.4 How problems arise 261 14.5 Conclusions 267 References 268 viii Contents 15 Aluminium and acrylamide 270 15.1 Aluminium 270 15.2 Acrylamide 277 15.3 Conclusions 278 References 279 16 Odour and taste 282 16.1 Source of odour and taste problems 282 16.2 Removing odours and tastes 283 16.3 Conclusions 285 References 285 17 Fluoridation 286 17.1 Introduction 286 17.2 Fluoride addition 287 17.3 Fluoridation and health 289 17.4 Fluoridation and public opinion 291 17.5 Who is at risk 292 17.6 Conclusions 293 References 295 18 Disinfection by-products 297 18.1 Formation 297 18.2 Standards 300 18.3 Health risks 301 18.4 Prevention of by-product formation 302 18.5 Conclusions 303 References 304 19 Monitoring and removal of pathogens 307 19.1 Introduction 307 19.2 Monitoring pathogens 307 19.3 Measurement and standards 308 19.4 Heterotrophic plate counts 313 19.5 Removal of pathogens 314 19.6 Disinfection 316 19.7 Conclusions 317 References 320 Part IV Problems arising in the distribution network 20 The distribution network 325 20.1 Introduction 325 20.2 Service reservoirs 325 20.3 Water mains 327 Contents ix 20.4 Service pipes 328 20.5 Conclusions 332 References 333 21 Aesthetic quality 334 21.1 Odour and taste 334 21.2 Discolouration and iron 335 21.3 Sediment and turbidity 338 21.4 Conclusions 340 References 340 22 Asbestos 342 22.1 The nature of asbestos 342 22.2 Health effects and standards 344 22.3 Asbestos cement distribution pipes 345 22.4 Conclusions 346 References 348 23 Coal-tar linings and polycyclic aromatic hydrocarbons 350 23.1 Introduction 350 23.2 Conclusions 351 References 352 24 Animals on tap 353 24.1 Microbial slimes in distribution pipes 353 24.2 Water supplies 355 24.3 Common species and remedial measures 356 24.4 Sampling water mains for animals 361 24.5 Microbial pathogens and invertebrates 362 24.6 Conclusions 363 References 364 25 Pathogens in the distribution system 366 25.1 Introduction 366 25.2 Microbial contamination 366 25.3 Control 369 25.4 Drinking water security 370 25.5 Conclusions 370 References 371 Part V Problems in household plumbing systems 26 Household plumbing systems 375 26.1 Entry to the home 375 26.2 Plumbing systems 375 x Contents 26.3 Water Byelaws and regulations 380 26.4 Conclusions 381 References 381 27 Corrosion and metal contamination from pipework and fittings 382 27.1 Introduction 382 27.2 Corrosion 382 27.3 Lead 387 27.4 Copper 400 27.5 Zinc 403 27.6 Conclusions 403 References 404 28 Micro-organisms, fibres and taste 407 28.1 Micro-organisms in plumbing systems 407 28.2 Fibres, including asbestos 410 28.3 Odour and taste 411 28.4 Conclusions 412 References 413 Part VI The water we drink 29 Alternatives to tap water 417 29.1 Introduction 417 29.2 Bottled water 417 29.3 Point-of-use water treatment 428 29.4 Water harvesting 436 29.5 Conclusions 438 References 441 30 Water security in the twenty-first century 442 30.1 Introduction 442 30.2 Vulnerability assessment 444 30.3 Developing security plans 444 30.4 The emergency response plan 447 30.5 Conclusions 450 References 451 31 Final analysis 453 31.1 Introduction 453 31.2 Complaints 454 31.3 Public perception of drinking water quality 455 31.4 The quality of drinking water 457 Contents xi 31.5 Water usage and conservation 460 31.6 Water conflict 461 31.7 Drinking water in developing countries 461 31.8 Conclusions 465 References 468 Appendix 1 EC Drinking Water Directive (98/83/EEC) quality parameters 469 Appendix 2 US National Primary and Secondary Drinking Water Standards of the US Environmental Protection Agency (2006) 471 Appendix 3 World Health Organization drinking water guide values for chemicals of health significance. Health-related guide values have not been set for a number of chemicals that are not considered hazardous at concentrations normally found in drinking water, although some of these compounds may lead to consumer complaints on aesthetic grounds.
Recommended publications
  • Copyrighted Material
    5 1 Water, Policy and Procedure There is a certain relief in change, even though it be from bad to worse; as I have found in traveling in a stagecoach, that it often a comfort to shift one’s position and be bruised in a new place. Tales of a Traveller, Washington Irving (1824) 1.1 ­Pressing Needs for Conservation and Protection? Among the nations, the three constituent countries of Great Britain (England, Wales and Scotland) were early to industrialise and have been that way for around two and a half centuries. While this observation sets the scene for an account of the water resources of Britain, the last 30 or more years have seen dramatic changes away from the heavy indus­ trial sector. Yet problems persist, particularly where ‘technical fixes’ have not ­provided solutions. Once it was assumed that regulatory measures, and especially ‘end of pipe’ pollution problems are solved (in theory) through consenting and licencing, yet diffuse pollution of waters persists from a range of contaminants and from a range of industrial and other activities. These result largely from the ways by which we conduct our econ­ omy and new solutions are sought. Not only is Britain definitively to manage its water resources on a catchment (or river basin) basis, but new political imperatives are ­emerging that require water management in part to become an extension of ‘civil ­society;’ this eclipses older ideas about ‘technocratic management’. This chapter outlines the present issues for sustainability and sustainable develop­ ment in water resources, and it also scopes out the challenges.
    [Show full text]
  • Accommodating Growth and New Development: Response to IAP
    Appendix 10 – Accommodating growth and new development: Response to IAP Wessex Water March 2019 Appendix 10 – Accommodating growth and new development: Wessex Water Response to IAP Summary This appendix provides additional evidence in relation to Ofwat’s cost assessment for wastewater network+ growth for the following drivers: • Growth at sewage treatment works • New development • First time sewerage. The table below summarises the additional evidence provided, our response to the cost assessment in the initial assessment of plans (IAP) received in January 2019, and the actions that we suggest Ofwat take prior to the draft determination. Ofwat model / Driver Value Our response Suggested actions challenged for Ofwat £m Table WWn8 Line 7 (also in Table Additional evidence Review the drivers for WWS2 Line 26) regarding the validity of our the implicit allowance • Cost adjustment claim for cost adjustment claim and growth model and STW capacity why this has not been reassess the cost 19.2 programme. Capex accounted for within the adjustment claim for baseline model for growth, STW growth based on i.e. the model does not the further evidence. reflect our unique position. Table WWS2 Line 73 Refer to our main document, Our Response to • Growth at sewage Ofwat’s Initial Assessment of Plans – section 3.3.3 treatment works 1.4 (excluding sludge treatment). Opex Table WWS2 Lines 25 We have provided Use our bottom up • New development and additional evidence of our approach and allow growth (Wastewater 12.8 bottom up approach to capex costs submitted network supply demand assessing the need for balance). Capex investment. Table WWS2 Line 72 Refer to our main document, Our Response to • New development and 3.6 Ofwat’s Initial Assessment of Plans – section 3.3.3 growth.
    [Show full text]
  • Water Act 2014 Is up to Date with All Changes Known to Be in Force on Or Before 19 August 2018
    Status: This version of this Act contains provisions that are prospective. Changes to legislation: Water Act 2014 is up to date with all changes known to be in force on or before 19 August 2018. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations. (See end of Document for details) Water Act 2014 2014 CHAPTER 21 An Act to make provision about the water industry; about compensation for modification of licences to abstract water; about main river maps; about records of waterworks; for the regulation of the water environment; about the provision of flood insurance for household premises; about internal drainage boards; about Regional Flood and Coastal Committees; and for connected purposes. [14th May 2014] BE IT ENACTED by the Queen's most Excellent Majesty, by and with the advice and consent of the Lords Spiritual and Temporal, and Commons, in this present Parliament assembled, and by the authority of the same, as follows:— PART 1 WATER INDUSTRY CHAPTER 1 WATER SUPPLY LICENCES AND SEWERAGE LICENCES Expansion of water supply licensing 1 Types of water supply licence and arrangements with water undertakers (1) For section 17A of the Water Industry Act 1991 there is substituted— “17A Water supply licences (1) The Authority may grant to a person a licence in respect of the use of the supply system of a water undertaker (a “water supply licence”). 2 Water Act 2014 (c. 21) Part 1 – Water industry CHAPTER 1 – Water supply licences and sewerage licences Document Generated: 2018-08-19 Status: This version of this Act contains provisions that are prospective.
    [Show full text]
  • South West Water Final Determination 2020–25 Investor Summary
    South West Water Final Determination 2020–25 Investor Summary What is this document? This document summarises key metrics from Ofwat’s Final Determination for South West Water published on 16 December 2019, for the five years from 1 April 2020 – 31 March 2025. Contents Executive summary 3 Key financials 6 Outcome Delivery Incentives 9 Return on Regulated Equity 10 WaterShare+ 11 Final Determination 2020–25 Investor Summary southwestwater.co.uk/waterfuture South West Water Final Determination 2020–25 (K7) Investor Summary Key features Totex allowance of c.£2 billion – in line with South West Water’s fast-track Draft Determination A suite of stretching but achievable ODIs reflecting the priorities of our customers An innovative sharing mechanism – WaterShare+ A K7 capital investment programme of c.£1 billion Appointee cost of capital for the industry of 2.96% (CPIH), 1.96% (RPI) As a fast-track company, South West Water received a 10 basis point uplift to our base Return on Regulated Equity Base Return on Regulated Equity for South West Water of 4.3% (CPIH), 3.3% (RPI) incorporating an additional 10 basis points awarded for fast-track status. Executive South West Water’s Final Determination for K7 was summary issued by Ofwat on 16 December 2019. Having achieved fast-track status for two successive price reviews, the heart of our business plan remains the same, and we are committed to meeting the challenges, focus on delivering improvements and investing in the areas that matter most to our customers. The benefits of the fast-track status has meant that delivery of key projects and improvements for K7 are already underway.
    [Show full text]
  • Our Response to Ofwat's Initial Assessment of Plans
    Our response to Ofwat’s initial assessment of plans April 2019 wessexwater.co.uk Our Response to Ofwat’s Initial Assessment of Plans Wessex Water Executive summary This document sets out the updates we have made to our Business Plan for 2020-2025 following: • Ofwat’s initial assessment of plans which it published in January 2019 • our continued engagement with our customers • engagement with the Wessex Water Partnership (who act as our regulatory Customer Challenge Group) • updated information from environmental regulators about the required outcomes. We understand the need to continue to show great value in the round as well as excellent services to our customers. Our board remains committed to: • putting customers and communities at the heart of what we do • embracing change and innovation through our open systems model • environmental leadership • investing in our people and skills • sharing our success with the wider community. Updates to our plan mean that in 2020 average bills to customers will now reduce by 10% in real terms. By 2025 bills will remain 6% less than today in real terms despite having completed our largest ever set of environmental and service improvements. As a result our customers and the environment will continue to get the best service levels of any water company in the UK. Since September 2018 we have reduced the forecast expenditure in our plan by £43m. The reductions are to take account of new information about our obligations including, at Ofwat’s suggestion, where the performance target level that the industry is required to meet is less ambitious than we had originally proposed.
    [Show full text]
  • South West River Basin District Flood Risk Management Plan 2015 to 2021 Habitats Regulation Assessment
    South West river basin district Flood Risk Management Plan 2015 to 2021 Habitats Regulation Assessment March 2016 Executive summary The Flood Risk Management Plan (FRMP) for the South West River Basin District (RBD) provides an overview of the range of flood risks from different sources across the 9 catchments of the RBD. The RBD catchments are defined in the River Basin Management Plan (RBMP) and based on the natural configuration of bodies of water (rivers, estuaries, lakes etc.). The FRMP provides a range of objectives and programmes of measures identified to address risks from all flood sources. These are drawn from the many risk management authority plans already in place but also include a range of further strategic developments for the FRMP ‘cycle’ period of 2015 to 2021. The total numbers of measures for the South West RBD FRMP are reported under the following types of flood management action: Types of flood management measures % of RBD measures Prevention – e.g. land use policy, relocating people at risk etc. 21 % Protection – e.g. various forms of asset or property-based protection 54% Preparedness – e.g. awareness raising, forecasting and warnings 21% Recovery and review – e.g. the ‘after care’ from flood events 1% Other – any actions not able to be categorised yet 3% The purpose of the HRA is to report on the likely effects of the FRMP on the network of sites that are internationally designated for nature conservation (European sites), and the HRA has been carried out at the level of detail of the plan. Many measures do not have any expected physical effects on the ground, and have been screened out of consideration including most of the measures under the categories of Prevention, Preparedness, Recovery and Review.
    [Show full text]
  • Water Industry Act 1991 (C
    Water Industry Act 1991 (c. 56) 1 SCHEDULE 1 Document Generated: 2021-08-18 Status: Point in time view as at 06/11/2012. Changes to legislation: There are outstanding changes not yet made by the legislation.gov.uk editorial team to Water Industry Act 1991. Any changes that have already been made by the team appear in the content and are referenced with annotations. (See end of Document for details) SCHEDULES F1F1SCHEDULE 1 . Textual Amendments F1 Sch. 1 repealed (1.4.2006) by Water Act 2003 (c. 37), ss. 34(4), 101(2), 105(3), Sch. 9 Pt. 2; S.I. 2005/2714, art. 4(a)(g)(i) (with Sch. para. 8) [F2SCHEDULE 1A Section 1A(3) THE WATER SERVICES REGULATION AUTHORITY Textual Amendments F2 Sch. 1A inserted (1.4.2006 except para. 11) by Water Act 2003 (c. 37), ss. 34(2), 105(3), Sch. 1; S.I. 2005/2714, art. 4(a) (with Sch. 2 para. 8) (which said para. 11 was repealed (1.10.2006) by 2006 (c. 16), ss. 105(1)(2), 107, Sch. 11 para. 172, {Sch. 12}; S.I. 2006/2541, art. 2) Membership 1 (1) The Authority shall consist of a chairman, and at least two other members, appointed by the Secretary of State. (2) The Secretary of State shall consult— (a) the Assembly, before appointing any member; and (b) the chairman, before appointing any other member. Terms of appointment, remuneration, pensions etc 2 (1) Subject to this Schedule, the chairman and other members of the Authority shall hold and vacate office as such in accordance with the terms of their respective appointments.
    [Show full text]
  • CRU's Decision on Irish Water's Non-Domestic Tariff Framework
    CRU’s Decision on Irish Water’s Non-Domestic Tariff Framework Irish Water Customer Information Paper NDTFR_IW_010 July 3rd 2019 1 Contents 1. Introduction ................................................................................................................................ 3 2. CRU Decision ........................................................................................................................... 6 3. Enduring Tariffs reflecting the CRU’s Decision ................................................................. 11 4. Customer Bill Impact .............................................................................................................. 14 5. Customer Communication .................................................................................................... 40 6. Water Conservation ............................................................................................................... 42 7. International Price Comparison Analysis ............................................................................ 43 8. Next Steps ............................................................................................................................... 60 2 1. Introduction Irish Water assumed responsibility for water and wastewater services on 1st January 2014. Current water supply and wastewater collection tariff arrangements are set out in the Water Charges Plan (WCP)1. Section 3 of the WCP provides for the application of non-domestic tariffs in accordance with the structures and arrangements
    [Show full text]
  • Delivering First Time Sewerage to Rural Communities in the UK
    Delivering First Time Sewerage to Rural Communities in the UK CHRIS ROGERS - CONSULTANT 22 NOVEMBER 2019 My background Honours Degree in Civil Engineering Member of the University Engineering Industrial Advisory Group Chartered Engineer Chartered Water and Environmental Manager Member of the Institution of Civil Engineers Member of the Chartered Institution of Water and Environmental Management Qualified Commercial Diver and Safety Coach Delivering First Time Sewerage to Rural Communities in the UK Many rural areas of the United Kingdom are not connected to the public sewerage system which can lead to loss of amenity, hot spots of pollution and in some cases prosecution. The talk will provide the background to the legislation which encourages water companies to provide main drainage to some of these rural areas. It will include a case study focussing on how one particular scheme in Cornwall was developed, together with looking at some of the technologies that are available to individuals to mitigate pollution in these areas. Public Health in the UK Public Health Act 1848 1854 – confirmation that cholera was spread by contaminated water rather than foul air Sanitary Act 1866 Joseph Bazalgette 1819 - 1891 The UK Water Companies 1945 – more than 1,400 organisations for sewerage Water Act 1973 established 10 new regional water authorities in England and Wales Water Act 1989 – Privatisation of 10 Water Companies in England and Wales Water Industry Acts 1991 and 1999 Water Act 2003 brings in potential for competition Water Company Duties The 1973 Act gave statutory responsibility for all aspects of water management to each water authority in its region.
    [Show full text]
  • Appendix C. List of Consultees
    Appendix C. List of Consultees C.1. Introduction C.1.1 This appendix provides a list of the organisations consulted under section 42, section 47 and section 48 of the Planning Act 2008 . C.2. Section 42(1)(a) Prescribed Consultees C.2.1 Prescribed consultees are set out under Schedule 1 of the Infrastructure Planning (Applications: Prescribed Forms and Procedure) Regulations 2009 ; these are outlined in Appendix Table A below. Any variation from the list of organisations set out in Schedule 1 is clarified within column 3 of the table. C.2.2 The Planning Inspectorate provided a list of prescribed consultation bodies in accordance with Regulation 9(1)(b) of the EIA Regulations and Advice Note three 1 (see Appendix A ), referred to as the “Regulation 9 list”. Those consultees included in the Reg 9 list are included in Table A, B and C. Those consultees that were not previously identified as a prescribed consultee as per Schedule 1 are identified with asterisk (*), and were consulted in the same way as the Schedule 1 consultees. C.2.3 The list of parish councils consulted under section 42 (1) (a) is outlined separately in Appendix Table C. The list of statutory undertakers consulted under Section 42 (1) (a) is outlined separately in Appendix Table B . C.2.4 Organisations noted in Appendix Tables A, B and C were issued with a copy of the Section 48 notice, notifying them of the proposed application and with consultation information, including the consultation brochure and details of how to respond. Appendix Table A: Prescribed Consultees Variation from the schedule where Consultee Organisation applicable The proposed application is not likely The Welsh Ministers N/A to affect land in Wales.
    [Show full text]
  • Water Recycling in Australia (Report)
    WATER RECYCLING IN AUSTRALIA A review undertaken by the Australian Academy of Technological Sciences and Engineering 2004 Water Recycling in Australia © Australian Academy of Technological Sciences and Engineering ISBN 1875618 80 5. This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from the publisher. Requests and inquiries concerning reproduction rights should be directed to the publisher. Publisher: Australian Academy of Technological Sciences and Engineering Ian McLennan House 197 Royal Parade, Parkville, Victoria 3052 (PO Box 355, Parkville Victoria 3052) ph: +61 3 9347 0622 fax: +61 3 9347 8237 www.atse.org.au This report is also available as a PDF document on the website of ATSE, www.atse.org.au Authorship: The Study Director and author of this report was Dr John C Radcliffe AM FTSE Production: BPA Print Group, 11 Evans Street Burwood, Victoria 3125 Cover: - Integrated water cycle management of water in the home, encompassing reticulated drinking water from local catchment, harvested rainwater from the roof, effluent treated for recycling back to the home for non-drinking water purposes and environmentally sensitive stormwater management. – Illustration courtesy of Gold Coast Water FOREWORD The Australian Academy of Technological Sciences and Engineering is one of the four national learned academies. Membership is by nomination and its Fellows have achieved distinction in their fields. The Academy provides a forum for study and discussion, explores policy issues relating to advancing technologies, formulates comment and advice to government and to the community on technological and engineering matters, and encourages research, education and the pursuit of excellence.
    [Show full text]
  • NI Water Annual Report and Accounts 2018/19
    Annual Report & Accounts 2018/19 Delivering what matters Northern Ireland Water Annual Report and Accounts For the year ended 31 March 2019 Laid before the Northern Ireland Assembly under Article 276 of the Water and Sewerage Services (Northern Ireland) Order 2006 by the Department for Infrastructure on 29 August 2019 About this report Contents This report aims to tell the story of how NI Water provides the water for life we all rely on to thrive. Strategic Welcome 5 report Changing how we all think about water 7 Tell us what you think of our report About NI Water 8 How we create value 10 We hope that this report will be of use to all our stakeholders and would welcome feedback to develop our future reporting. Business performance 12 Please direct any feedback to the Business Reporting Manager, Finance and Regulation External environment 14 Directorate. Our contact details are on the back cover of this report. Listening to you 16 Business strategy 18 Delivering our customer promises 19 Risk and resilience 53 Strategic threats and opportunities 54 Our finances explained 62 Financial performance 64 Governance Corporate governance 70 Directors’ report 79 Directors’ remuneration report 82 Statement of Directors’ responsibilities 87 Statutory Statutory accounts 88 accounts Independent auditors’ report 162 Northern Ireland Water is a trademark of Northern Ireland Water Limited, incorporated in Northern Ireland, Registered Number NI054463. © Northern Ireland Water Limited copyright 2019. This information is licensed under the Open Government Licence v3.0. To view this licence visit: www.nationalarchives. gov.uk/doc/open-government-licence/version/3/ Any enquiries regarding this publication should be addressed to the Business Reporting Manager using the contact details on Cautionary note the back cover of this report.
    [Show full text]