November 2018 November 2017
Steering Committee Approves HSN & HSNRI 2019-24 Strategic Plan!
It has been an exciting year as we worked on developing our new 2019-2024 Strategic Plan. After consultations with 3,100 individuals (our patients, families, members of the general public, staff, physicians, learners, volunteers, community and regional partners), during the Discovery Phase, and 645 individuals during the Validation Phase, our Strategic Plan Steering Committee approved the final draft of the 2019-2024 Strategic Plan on November 19, 2018! As previously mentioned, the 32-member Steering Committee includes HSN staff, physicians, health care and academic stakeholders, Patient and Family Advisory Committee members, members from each of our Foundations, as well as our Chief of Staff, Board Chair, Board Chair- Elect, Strategic Plan Special Advisor and the President and CEO of HSN and HSNRI.
Thank you to all who provided their feedback. Stay tuned as we release more details regarding our Strategic Plan Launch in early February!
Flu Dashboard
ARE YOU WORK READY? ALL HEALTH CARE WORKERS (HCWS) MUST SUBMIT THEIR INFLUENZA VACCINATION DISCLOSURE OR DECLINATION FORM TO THE OCCUPATIONAL HEALTH & SAFETY SERVICE BY DECEMBER 1, 2018!
What should be happening What is actually happening Status 3973 (100%) 2190 (61%) of HCWs complete the mandatory reporting of of HCWs have completed the mandatory reporting their influenza status to the OHSS by 01 DEC. 2018. of their influenza status to the OHSS.
1 | November 2018 Dialogue * All employee records are kept confidential in the OHSS and will inform HCW work readiness during influenza season A Message from David McNeil, Outgoing Senior Vice President My journey at HSN began in 1991 working in Chronic Care with steady nights at the then Laurentian Hospital. After a short period of time, I moved to the Surgical Inpatient Unit and spent most of my time as a surgical nurse but was floated around the hospital working in Pediatrics, Surgical Day Care, Inpatient Med- icine and Oncology. I also worked part-time at the then Sudbury Algoma Hospital and Adult Inpatient 5th floor unit and Intensive Care Unit. I then moved into Clinical Education, Quality, Profes- sional Practice, Medicine Director, Senior Director of Planning. In 2001, I was appointed as the Vice President and Chief Nursing Executive and most recently as Senior Vice President. During this period, we brought together four different organizations and consolidated acute services onto a single site.
This is the last week of my 28-year journey at HSN. It is with mixed emotions that I leave. I am sad to leave many dear friends and colleagues but also excited and a little nervous to start a new journey at the Brant Community Health Care System as their President and Chief Executive Officer. But I am mostly proud. Proud to have been part of a great organiza- tion where everyday people go out of their way to serve and care for others.
HSN is a leader in clinical care and is strengthening its academic mandate. It is well-positioned for the future. I am confident that the excellence in daily care that you provide will result in HSN meeting or exceeding its current accreditation status. HSN’s strategic plan received 100% endorsement from its 32 member strategic planning committee. It is a good plan and will serve as a road map for the future. It is exciting but will require focused hard work. Finally, HSN is on the verge of implementing an Electronic Medical Record (EMR), which will fundamental- ly change how care is delivered and increase patient safety and transparency in care. This is also exciting.
Finally, thank you to all of you - Board, staff, physicians, volunteers, patient advisors and learners. It has been a wonderful privilege and your kindness and support over the years will always be remembered.
2 | November 2018 Dialogue CEO Blog Dominic Giroux Developing our Leaders
Dear employees, medical staff, When I would chair search committees as university president, I was patient representatives, learners, asked what I was looking for in a leader, I would say: someone who shows volunteers and Board members -- judgment, delivers, and does so with creativity. Boozhoo, Aanii, Kwe Kwe, In the context of our upcoming retirements, the Senior Leadership Over the next five years, 1,258 Committee has been reflecting on what leadership capabilities will be the employees at HSN will be eligible to most critical in the coming years at HSN and HSNRI. retire with a pension. Of these, 108 serve in leadership roles. This will We are also mindful that under the leadership of Dr. Chris Bourdon, Vice- create many opportunities for President, Medical and Academic Affairs, we are in the process of recruitment and career ensuring that our medical leaders have a dual accountability to the advancement. Northern Ontario School of Medicine – covering patient care, teaching and research – all common practice in academic health science centers. As an executive in my mid-20’s, when I was asked what was We came to the conclusion that among both employees and medical staff, important for leaders to do, I would we will need leaders who can achieve results – goal-oriented leaders who respond that we needed leaders to can set direction, strategically align decisions with our organizational vision surround themselves with top talent, and values and with evidence, take action to implement decisions and who set ambitious but realistic goals, get can assess and evaluate. out of the way and evaluate their employees’ performance. To achieve results, they will need to be engaging leaders who foster the development of others, contribute to making HSN and HSNRI healthy As Assistant Deputy Minister in the organizations, communicate effectively and build teams. Ontario Public Service, we were encouraged to think of leaders as This being said, we can’t work in isolation from the rest of the health individuals who would connect, care system in the region. We will need leaders who have developed deliver, inspire, transform, act with the skills to transform systems. To be successful, our leaders will need integrity and be self-aware. to demonstrate systems and critical thinking, encourage and support innovation, orient ourselves strategically to the future, and champion and orchestrate change.
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Get in touch with Dominic:
[email protected] dominicgiroux Click here to visit the CEO Blog on the Hub to @Dominic_Giroux @dgiroux1 read previous posts. CEO Blog Dominic Giroux
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To transform systems, we will need to be effective at developing coalitions. Collaborative leaders purposefully build partnerships and networks to create results. They demonstrate a commitment to the people we serve. They mobilize knowledge. They navigate socio-political environments.
Finally, our leaders will need to lead themselves. As self-motivated leaders, they will need to be self-aware, manage and develop themselves, and demonstrate character.
Of course, no leader can be outstanding on all these leadership capabilities. But as we strive to be the best hospital and the best research institute that we can be, we need to aim high.
What do you think? Of the leadership capabilities identified above, which ones do you think will matter the most for HSN and HSNRI to be successful in the coming decade? As you read my blog, did the name of an employee or of a member of medical staff come to mind? For example, someone who is a role model or who should definitely aspire to supervisory roles or broader responsibilities? Have you thought of a member of medical staff who should be encouraged to assume greater leadership roles in patient care, teaching and research? Do you yourself have aspirations for leadership roles?
Over the coming years, we will be embarking upon a plan to deepen our efforts around succession planning and leadership development taking these leadership capabilities into consideration.
As always, I welcome comments on the blog or any other matter. You can reach me via email, or you can join the 16,600 people who follow me on Facebook, Twitter or LinkedIn (click the links below).
Merci, Thank you, Miigwech.
Get in touch with Dominic:
[email protected] dominicgiroux Click here to visit the CEO Blog on the Hub to @Dominic_Giroux @dgiroux1 read previous posts. Make it 8! HSN Honoured Once Again by TGLN for Life Saving Donations
L to R: Dominic Giroux, President & CEO, HSN & HSNRI; Dr. David McNeil, Senior Vice President, HSN; Janice Beitel, Director of Hospital Programs, TGLN; Pam Nicholson, Coordinator of TGLN, HSN; Dr. Bhanu Nalla, Medical Lead - Organ & Tissue Donation, HSN & Nicole Everest, Board Chair, HSN.
For the eighth year in a row, its conversion rate for at least 4 out our staff, who are truly com- HSN has been honoured for consecutive years. This is the mitted to implementing the best achievements in organ and tis- eighth year HSN has exceeded donation practices for our patients sue donation in Ontario. the provincial conversion target and their families. Congratulations! set by TGLN of 58 %. Conver- Two awards were presented to sion rate refers to the percent- To learn more and to register to HSN by the Trillium Gift of Life age of actual organ donors be a donor, visit: www.beadonor.ca Network (TGLN), which pro- achieved from the total number motes and coordinates organ of referred donors. and tissue donation and trans- plantation across Ontario. This year, HSN had 7 organ donors which led to 21 organ HSN received the Hospital transplants and 43 tissue do- Conversion Rate Award and nations, which enhanced and the TGLN Award of Excellence. saved the lives of many. The Award of Excellence rec- ognizes hospitals that meet or These awards are a testament exceed the provincial target for to the dedication and hard work
5 | November 2018 Dialogue Quality of Worklife Survey
Thanks to the 1462 respondents who had their voice heard! The results are now being analyzed and will be shared with staff in the New Year. Organization results will be made available first, followed by program results and then departmental, if available. Again, our thanks to all employees and physicians who took the time to HAVE THEIR VOICE HEARD!
Mandatory Annual Privacy Training
In response to requirements with determining which self-learning pack- outlined by the Information age (SLP) is relevant to your role. The and Privacy Commissioner of following mandatory privacy training SLPs Ontario (IPC) in recent Health are now available on HSN’s Education Care Orders, and in support of Portal under Organizational Performance: Accreditation Canada’s Ser- vice Excellence Standard 7.1, • Privacy & Information Security: the Privacy Team at Health Administrative User Training Sciences North has implement- • Privacy & Information Security: ed Mandatory Annual Privacy Support Service User Training Training and Re-signing/Attesta- • Privacy & Information Security: Technical User Training tion of the Confidentiality Agree- • Privacy & Information Security: Clinical User Training ment for all health care workers (this training is also mandatory for gaining access to the (HCW) (employees, physicians, ConnectingOntario ClinicalViewer) volunteers, contract workers, medical students) which began The Privacy Team will also be making in-person training avail- in November. The Privacy Of- able upon request for areas that do not have sufficient computers fice has developed role based available or individuals who prefer a face-to-face setting. Please training modules to ensure that contact the Privacy Office at extension 3999 or at privacyoffice@ the training all HCWs receive is hsnsudbury.ca should you have any further questions or inquiries. relevant to the job duties per- formed. Managers can assist
6 | November 2018 Dialogue Celebrating MRT Week!
Our Medical Radiation Technologists (MRT) celebrated MRT Week from Nov. 5-9, 2018. This is an annual celebration to recognize the highly skilled and Dynamic Team of Medical Radiation Technol- ogists, Nuclear Medicine Technologists, Radiation Therapists and Diagnostic medical sonographers. The team held informative events throughout the week, as well as a volley ball game.
8 | November 2018 Dialogue Congratulations to Maureen McLelland on her new Appointment!
HSN and Cancer Care Ontario (CCO) are pleased to announce the appointment of Maureen McLelland as Regional Vice-President, Cancer Services, North East Regional Cancer Program, Cancer Care Ontario. Ms. McLelland will also serve as Vice-President, Social Accountability at HSN and as Chief Operating Officer of the Health Sciences North Research Institute (HSNRI). Ms. McLelland will be the successor to Mark Hartman who was promoted last week to the role of Senior Vice-President, Patient Experience and Digital Transformation at HSN. She currently serves as Special Advisor to the CEO of HSN and HSNRI for Strategic Planning, where she successfully led the development of the draft 2019-2024 strategic plan now in validation phase.
Congratulations, Maureen! Click here to read the full post from the CEO Blog on Nov. 2nd, 2018.
Reminder: Employee Holiday Food Drive
Donation boxes are available in units for the Employee Holiday Food Drive. You can donate your non- perishable food items until December 6th! Bring in your canned goods and help us spread the holiday cheer.
If you don’t want to bring those heavy cans in your lunch bag, monetary donations are always appreciated. We will gladly meet you in person to accept donations or they can be dropped off to Elizabeth Lacelle (Clinical Educator) on 4 South, Monday to Friday from 0800 to 1500 hrs.
If you see your boxes are filling up, don’t hesitate to reach out via email and we will gladly come and collect the donations: Kyla Newson - [email protected] & Josee Senechal - [email protected]
9 | November 2018 Dialogue NEO Kids Foundation
Mission Complete: Our heroes have once again saved the day! On October 28th, NEO Kids at HSN were greeted with a surprise from some of their favourite Superheroes during Superheroes for Little Heroes featuring the Greater Sudbury Police Service Tactical Unit. For the third consecutive year, dressed as superheroes, the officers rappelled down HSN to surprise the patients on the pediatric unit and NICU and those in attendance. Thank you to the 300+ attendees who braved the first snowfall and joined us for this fantastic event i957n support of our NEO Kids.
Vale helped put a smile on our little heroes’ faces by sponsoring our ten superheroes which included Batman, Flash, Captain America, Hulk, Deadpool, Superman, Iron Man, Spider-man, Venom and Sudbury’s own; Big Nick.
A special thank you to Health Sciences North staff for helping us make this event possible!
Congratulations to Collège Notre-Dame on their successful fundraising campaign which raised over $957 for our NEO Kids, winning our NEO Kids Youth Ambassador fundraising campaign! Collège Notre-Dame hosted a bottle drive throughout the month of October. They visited local businesses and canvassed local neighbourhoods asking for support.
In October, high schools around Greater Sudbury participated in fundraising initiatives in support of NEO Kids. Thank you to our youth ambassadors from Lasalle Secondary School, Lo-Ellen Park Secondary School, Confederation Sec- ondary School, Collège Notre-Dame and Lively District Secondary School for leading the initiatives within their schools. Together, they raised over $2,700 for our NEO Kids.
11 | November 2018 Dialogue Northern Cancer Foundation
MOVE Fitness Series a Success!
The Northern Cancer Foundation held the final MOVE event of the year and a great event it was!A big thank you to all of the participants that braved the 0 degree weather at the MOVE Fitness Series: Shred Cancer Mountain Bike Classic out at Kivi Park’s Crowley Lake. It was a perfect morning for a ride! A special thank you to Melissa at Adventure 365 who set the course and played a key role in the success of this event. Thank you to our sponsors Adventure365, Pioneer Construction Inc., Fisher Wavy Inc., Kivi Park, and KICX 91.7! Stay tuned for next year’s MOVE Fitness Series dates!
Lockerby Blitz Raises $44,500!
The Lockerby Composite School Kids Caring for Kids Cancer Drive: Remembering Laura Cotesta was once again a huge success! This year marked the 23rd year for the annual door-to-door blitz.
With your support and the amazing teamwork of the students and staff of Lockerby, $44,500 was raised in support of pediatric oncology patients at the Northeast Cancer Centre.
12 | November 2017 Dialogue Your HSN Foundation at Work
Carman and Sandy Fielding Donated $500,000 to Support New MRI Equipment Thanks to Carman and Sandy Fielding, who announced a $500,000 donation to support the purchase of new MRI equipment! New MRIs will ensure that patients in Northeastern Ontario have access to advanced medical equipment to diagnose disease or injury, and monitor how well patients are doing with treatments.
“Sandy and I are pleased to support the purchase of new MRI equipment for HSN with our $500,000 donation,” said Carman Fielding. “We know the importance of giving back to our community, and making it a better and healthier place to live. This includes having access to the latest in MRI equipment to allow for the best possible care.”
In addition to replacing the existing MRI at HSN, which is nearing 10 years old, there is a need for a second MRI to provide enhanced patient-centred care by significantly shortening wait times, operating more accessible hours, providing a backup unit in the event of equipment failure, reducing travel burden and costs for patients, improving diagnosis and treatment, and repatriating cardiac care closer to home. For more information on the MRI campaign, please contact HSN Foundation at 705-523-7130 or visit www.hsnfoundation.com
Buy a snowflake for $10 and support the purchase of new MRI equipment at HSN.
Snowflakes can be personalized with a simple message or name, and hung on the tree in the main lobby.
Visit HSN Foundation office located next to the gift shop to purchase your snowflake today!
Available Monday to Friday 8:30 a.m. to 4:30 p.m. or call: 705-523-7130
All funds raised through the snowflake campaign will be matched by:
13 | November 2018 Dialogue 21 New Physicians Join HSN This year, we welcomed 21 new doctors to HSN! Our new recruits specialize in Family and Emergency Medicine, Medical Oncology, Radiology, Pathology and more. We also have 10 graduates from the Northern Ontario School of Medicine and several international recruits from Nigeria, Egypt, Saudi Arabia, and Palestine. Click here to learn more about our new physicians.
No Tricks, Just Some Sweet Treats for the Children’s Treatment Centre
Each year, staff of Health Information Services (HIS) provide an opportunity for the kids at the Children’s Treatment Centre (CTC) to do some trick or treating. This annual tradition continues to bring smiles to the faces of the children. HIS staff collect treats and provide treat bags. This year, 32 treat bags were handed out.
This year staff dressed up as fairy princesses, teletubbies and more, but these were no match to the amazing costumes on the kids at the CTC.
The staff of HIS are always willing to help out and spread some cheer and are happy to be a part of this wonderful tradition.
10 | November 2018 Dialogue HSN Diabetes Program Partners with the Type 1 Diabetes Think Tank Network
The Type 1 Diabetes Think Tank Network (T1DTTN) This was followed by a larger group reflection, was created to improve health outcomes and quality which included an interactive movement and Dance of life for people living with type 1 diabetes (PLT1D) workshop led by Deanna Paolantonio, which through collaborative activities, such as Insight focused on the 3 “T’s” – Team, Technology and Sessions. These events are full-day workshops that Temperament. We learned that transitional-aged allow health care professionals, PLT1D, and other PLT1D face many lifestyle changes that may be stakeholders to learn new skills together, share challenging, such as moving away from home or experiences, and discuss important topics. T1DTTN entering the workforce. The process of transitioning developed a session is also challenging — both PLT1D and pediatric in partnership with HSN that focused on the health care professionals find it difficult to completely challenges involved in transitioning from the pediatric disconnect, especially if the patient-provider to adult care system, as well as potential solutions to relationship has been a long and strong one. The these challenges. support PLT1D receive from the adult side is far less than what they’re used to in the pediatric system. The main event involved small-group discussions Less frequent appointments and unpredictable of 2 key questions: schedules make rescheduling difficult. When the young PLT1D does make it to the clinic, there are 1. What are the challenges of transitioning from the additional environmental and communication barriers pediatric to adult care system? to optimal care. 2. What do you think would improve the transition from the pediatric to adult care system?
See below for a visual representation of the session, by Erica Bota from ThinkLink:
7 | November 2018 Dialogue Congratulations, Carole Delorme!
Carole Delorme, Volunteer Advisor with the Volunteer Services Program has been awarded with an Employer Stellar Award. Every two years, member organizations of the Education Coordinating Team (ECT) and Workforce Planning for Sudbury & Manitoulin, nominate one outstanding employer or individual within a business to receive a Stellar Award. This award is given to employers or individuals who provide exemplary learning experiences in their workplace through apprenticeships, co-ops, internships, specialized training and other hands-on learning opportunities.
Carole was nominated by Jacynthe Kelly, Cooperative Education teacher at École secondaire Hanmer for her dedication towards the COOP students of her school, which deserves to be recognized and commemorated.
Carole has provided Cooperative Educational opportunities to more than 100 students over her career as Volunteer Advisor.
The Bel Canto Chorus Holiday Carolling
HSN Volunteer Services, the Bel Canto Chorus, accompanied by Iona Reed-Pukara, invite you to come and spread Holiday cheer to patients, staff and visitors of HSN.
Join us: Thursday, December 20th 12:00pm-12:30pm Main Entrance, RLHC
Stay connected with HSN & HSNRI:
@HSNSudbury Health Sciences North/Horizon Santé-Nord / @hsnsudbury Health Sciences North Research Institute
@HSN_Sudbury / @HSNRI Health Sciences North hsnsudbury.ca / hsnri.ca
Editor: Kate Lafantaisie 16Dialogue16 | November | June 2017 is published2018 Dialogue Dialogue for HSN employees.