Welcome to Cary Ward
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The entrance at Fromeside Welcome to Cary Ward Information for relatives and friends of service users resident on Cary Ward, Fromeside Welcome to Cary Ward This booklet is for people who have a relative or friend on Cary Ward at Fromeside. It includes information about learning disabilities and autism spectrum disorders and the criminal justice system, as well as information about where to go for more help and advice. We appreciate how difficult it can be when someone you care about is admitted into hospital and we hope that this pack will provide you with useful information. Please do not hesitate to talk to any members of the Cary Ward team if you have any questions or would like more information. 1 Contents Page number Introduction 3 What is Cary Ward like? 4 Staying in touch & visiting Cary Ward 12 Security and safety 14 Care provided by Cary Ward 15 Being involved in your relative or friend’s care 17 Information about learning disabilities 19 Information about autism spectrum disorders 21 Information about Mental Health Act sections 24 A checklist of questions 25 Understanding the jargon 28 Other sources of support 31 Useful contact names 38 How to get here 39 Contact us 43 2 Introduction Fromeside is a medium secure hospital with 80 beds. It is based in the grounds of Blackberry Hill Hospital in Bristol. The hospital provides care within a medium secure environment for men and women between the ages of 18 and 65. Service users can be admitted from court, from other hospitals or from the community. The hospital is enclosed and service users need permission to go outside the building. There are 8 different wards at Fromeside: Cary Ward, Bradley Brook, Ladden Brook, Wellow, Kennet, Avon, Siston and Teign. This information booklet provides information about Cary Ward. Cary Ward has 8 beds and provides care for men who have a learning disability and/or autism spectrum disorder who require care in a medium secure setting. There are different information booklets available for the other wards, which provide care for people who have mental health problems like schizophrenia but who do not have a learning disability or autism. 3 What is Cary Ward like? All service users have their own bedroom with an ensuite bathroom. There is a sensory room. This has been designed to provide a relaxing place for people with autism and learning disabilities 4 There is a main lounge where service users can watch TV. This is also where meals are served. 5 Service users can play table football in the education room. Service users can exercise using the exercise bike or rowing machine. 6 All main meals are provided. Service users can also use a small kitchen on the ward to make hot drinks and snacks. There is also a vending machine in the main hospital so service users can buy snacks. There is a café in the main hospital that can be used by service users and staff. Service users can work in this café to gain work experience. 7 Cary Ward has its own garden which service users can use. The Malago Centre Service users can also go to the Malago Centre. This is a place in the main hospital where they can do activities such as art, music and drama therapy, occupational therapy, woodwork, metalwork and cooking, as well as having a gym and recreation hall for a variety of sports. There is also a small library in the Malago Centre. 8 The metal workshop in the Malago. The arts and crafts room in the Malago. 9 The Malago garden. The wood workshop in the Malago 10 The gym in the Malago 11 Staying in touch Can I phone or write to my friend/relative? You are very welcome to telephone or write to your relative or friend. There is a payphone that can be used to make and receive calls. The telephone number and address for Cary Ward is at the end of this booklet. Mobile phones are not allowed on the ward but service users can use their own mobile phones when they are out on leave. You are welcome to send letters and parcels. Parcels are checked before they are given to service users to make sure that they do not contain any prohibited items. Please see the section on security for a list of items which are not allowed in the hospital. Visiting Fromeside Can I visit my relative/friend? Visits from family and friends are very important to many service users. Visits usually take place on the ward. They generally last up to an hour, but some people prefer shorter visits. There are board games and other activities available if you and your relative/friend would like to use them during the visit, please ask a member of nursing staff. A member of staff will always be present in the room for initial visits. This is to make sure that everyone is safe and so that someone is available to provide you and your relative with support. This will be reviewed on an ongoing basis. Where possible, visits will move to being unsupervised. However if you would prefer to have a member of staff with you when you visit please ask. How do I arrange a visit? If you would like to visit please telephone the ward to book a time. It helps to give the ward as much notice as possible. This means that we can make sure that the visit does not disrupt your relative or friend’s daily programme and that there is a room available. If you don’t let the hospital know your plans in advance, sometimes it may not be possible for you to have your visit. Generally only two visitors are allowed on the ward at a time. More visitors may be able to visit under special circumstances; please contact the ward to discuss this. When you visit for the first time you will need to bring ID that includes a photo, for example a passport or driving licence. When you arrive please go to the hospital reception. Staff will 12 provide you with a visitor’s badge. A member of ward staff will then collect you. You will be asked to place any prohibited items in a locker before you go on to the ward. Directions to Fromeside are provided in the ‘How to Get Here’ section. Can children visit? Special arrangements have to be made before a child under the age of 18 can visit Fromeside. Visits must be arranged several weeks in advance. Children visiting Fromeside have to be accompanied by an adult and visits will take place in a family room away from the main wards. Visits usually need to be supervised. If there is concern for the safety of the visitor or service user, then we may have to cancel or rearrange a visit at very short notice. We always try to avoid this where possible. Can I bring in a gift for my relative/friend? You are welcome to bring in gifts for your relative or friend. A member of staff will need to check the items before they are given to the service user to make sure that they are permitted. If the gift is wrapped a member of staff will need to be present while it is being opened. Some items are not allowed on the ward for safety reasons. Please see the section on security for more information. 13 Security and safety Because Fromeside is a secure unit, some things cannot be brought onto the wards. This is for your safety and for the safety of staff and service users. The following is a list of items that are not allowed in the hospital. All drugs and medicines Alcohol Solvents Lighters and matches Umbrellas Metal combs Aerosol sprays, perfumes and after shave lotions Glass objects and containers Cameras Knives or sharp implements Mobiles, modems, portable recording devices Any other item at the discretion of the nurse in charge You are welcome to bring in other items for service users, however these will need to be checked by the ward security nurse to make sure they are safe and are allowed on the ward. Lockers are available for visitors. Please contact Cary Ward if you have any questions about what you are allowed to bring in or if you have any other queries about security arrangements. 14 Care provided by Cary Ward We aim to care to the greatest of our ability. We respect human rights and work within the law at all times, maintaining dignity, privacy and confidentiality. We actively support service users to express their views and to be involved in care planning. We encourage the use of advocates. The Multi-Disciplinary Team All service users at Fromeside are cared for by a Multi-Disciplinary team (MDT). On Cary Ward the Multi-Disciplinary team includes a consultant psychiatrist, nursing staff, clinical psychologists, arts psychotherapists, occupational therapists, social workers and adult education tutors. Information about these roles is provided in the ‘Understanding Jargon’ section. Assessment When someone is admitted to Fromeside the first thing we do is to assess their needs. We think about every individual as a whole person. This means that we assess many different things, including their mental health, how well they are able to look after themselves, and how good they are at getting on with other people. We also assess their risk to themselves and other people. We try to get to know all service users as people, and part of this is working to understand their cultural and religious needs.