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2020 Budget Table of Contents Our Vision for the Future

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2020 Budget Table of Contents Our Vision for the Future City Business Plan and Budget 2020–2023 Business Plan & 2020 Budget Table of Contents Our Vision for the Future.......................................................................................................................................................................... 2 Message from the City Manager .............................................................................................................................................................. 3 Welcome to the City of Mississauga ....................................................................................................................................................... 4 City Planning Framework ....................................................................................................................................................................... 11 Highlights of the 2020 Business Plan & Budget .................................................................................................................................. 14 Your City Dollars at Work: Progress in 2019 ....................................................................................................................................... 29 Awards and Achievements ................................................................................................................................................................... 34 Performance Measurement .................................................................................................................................................................. 35 City Organization .................................................................................................................................................................................... 38 Executive Summaries of Service Areas................................................................................................................................................ 42 Fire & Emergency Services .................................................................................................................................................................. 43 MiWay ................................................................................................................................................................................................... 44 Roads .................................................................................................................................................................................................... 45 Parks, Forestry & Environment ............................................................................................................................................................. 46 Business Services ................................................................................................................................................................................. 47 Mississauga Library System ................................................................................................................................................................. 48 Recreation ............................................................................................................................................................................................. 49 Information Technology......................................................................................................................................................................... 50 Facilities & Property Management ........................................................................................................................................................ 51 City Manager’s Office ............................................................................................................................................................................ 52 Land Development Services ................................................................................................................................................................. 53 Culture ................................................................................................................................................................................................... 54 Regulatory Services .............................................................................................................................................................................. 55 Legislative Services .............................................................................................................................................................................. 56 City Budget & Financial Overview ......................................................................................................................................................... 57 Operating Budget .................................................................................................................................................................................. 57 Capital Program .................................................................................................................................................................................... 65 Capital Financing .................................................................................................................................................................................. 70 Long-Range Outlook ............................................................................................................................................................................. 75 Staffing Impacts of Proposed Budget ................................................................................................................................................... 77 City Property Tax Impact ........................................................................................................................................................................ 78 List of Appendices .................................................................................................................................................................................. 87 Our Vision for the Future Mississauga will inspire the world as a dynamic and beautiful global city for creativity and innovation, with vibrant, safe and connected communities; where we celebrate the rich diversity of our cultures, our historic villages, Lake Ontario and the Credit River Valley. A place where people choose to be. B-2 2020-2023 Business Plan & 2020 Budget Like any growing city, we face challenges. To help overcome Message from the City Manager some of these challenges, we look for innovative solutions, partnerships and funding from other levels of government. Our Mayor and Members of Council: corporate-wide Lean program is helping drive innovation as well As Mississauga continues to evolve, our as creating cost savings and efficiencies. The four per cent budget priorities reflect the changing needs Municipal Accommodation Tax (MAT) has helped grow local of our city. Despite the challenges of tourism and the economy. responding to a growing population, aging We appreciate and acknowledge the contributions made through infrastructure, delivering higher-order transit the federal and provincial governments, including the Investing in and managing neighbourhood Canada Infrastructure Plan (ICIP), Public Transit Infrastructure redevelopment – we remain in good financial Fund (PTIF), Municipalities for Climate Innovation Program and shape and well positioned for the future. the Clean Water and Wastewater Fund (CWWF) for stormwater Residents have told us they are proud to say they are from infrastructure improvements. 2020 will see the start of Mississauga. As an innovative, inclusive young city, we continue construction of our Hurontario LRT, a $2 billion investment by the to undergo positive transformation. Province of Ontario to enhance transit service in Mississauga. Our commitment to fiscal responsibility is at the core of our We welcome resident input through the City’s website, Budget business planning and budgeting process. Based on our Committee meetings and communication with ward councillors. experience, we know that providing robust data and information I would like to thank City staff for their work in putting together to Council during this process helps you make the decisions that the 2020-2023 Business Plan & 2020 Budget. I look forward to shape our city and allow us to achieve our strategic goals. working in 2020 with you to advance on our Strategic Plan and The City’s budget allocates funding and resources to deliver deliver real service and value to the people who live, work and services and maintain the infrastructure that residents and play in Mississauga. businesses depend on while meeting our City’s operational and strategic goals. Sincerely, We understand that it is critical for Mississauga to deliver value for money. We also must have an eye to the future. We’re moving forward and making important investments in transportation, fire and road safety, the environment, infrastructure and our local economy – working to build a city that is right for everyone. These priorities support the five pillars of Janice M. Baker, FCPA, FCA City Manager and Chief Administrative Officer Mississauga’s Strategic Plan – Move, Belong, Connect, Prosper City of Mississauga and Green. Our Long-Range Financial
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