Use the Phone, Please Go to Www

For more information on how to use the phone, please go to www. alcatelmobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions and so much more. Table of contents 10 Video...... 31 11 Audio...... 32 1 Getting started...... 5 12 Internet...... 33 1.1 Set up...... 5 1.2 Power on your phone...... 9 13 Calendar...... 34 1.3 Power off your phone...... 9 14 Calculator...... 34 2 Your mobile...... 10 15 Convert...... 34 2.1 Keys...... 10 16 Settings...... 35 2.2 Status bar icons ...... 15 16.1 Phone settings...... 35 3 Making a call...... 16 16.2 Call settings...... 37 3.1 Placing a call...... 16 16.3 network settings...... 39 3.2 Calling your voicemail ...... 19 16.4 Connectivity...... 39 3.3 Receiving a call...... 19 16.5 Security ...... 40 3.4 During a call ...... 20 16.6 Regulatory & Safety...... 41 4 Menu screen...... 21 16.7 Restore factory settings...... 42 4.1 Access main menu...... 21 17 My files...... 42 5 Contacts...... 21 18 Notes...... 42 5.1 Consulting your contacts...... 21 19 Torch...... 43 5.2 Delete a contact...... 23 20 Recorder...... 43 5.3 Available options...... 24 21 Alarm...... 43 6 Message...... 25 22 World clock...... 45 6.1 Write message...... 25 6.2 Settings...... 27 23 Call filter...... 45 7 Call logs...... 28 24 Profiles...... 45 25 Bluetooth...... 45 8 Gallery...... 29 26 Input mode...... 46 9 Camera...... 29 Safety and use...... 47 9.1 Camera...... 29 9.2 Video...... 30 General information...... 59

1 2 Telephone warranty...... 62 This product Troubleshooting...... 65 meets applicable national SAR limits of 2.0 W/kg. The specific maximum www.sar-tick.com SAR values can be found on Radio Waves section of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 0.5 cm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

English - CJA1MF001AAA 3 4 Installing or removing the battery Getting started...... 1 Insert and click the battery into place, then close the phone cover. 1.1 Set up

Removing or installing the back cover

Unclip the cover, then remove the battery.

5 6 Inserting or removing the SIM/SD card You must insert your SIM card to make phone calls. Place the SIM/SD SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To SD remove the card, press and slide it out. This phone supports STK service function. The specific items depend on SIM card and network. Charging the battery Service menu will be automatically added to the phone menu when supported by network and SIM card.

Connect battery charger to your phone and plug into the socket • Be careful not to force the plug into the socket.

7 8 • Make sure the battery is correctly inserted before connecting the 2 Your mobile...... charger. • The mains socket must be near to 2.1 Keys the phone and easily accessible (avoid electric extension cables). To reduce power consumption and wasting energy, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.

1.2 Power on your phone Hold down the key until the telephone powers on.

1.3 Power off your phone Hold down the key from the Home screen.

9 10 Camera USB port Headset connector Volume key

From Idle screen • Press: Access Main menu Call key • Pick up/Send a call • Press: Enter Call log (From Idle screen) • Delete character (In Edit mode) • Back • Access Contacts

11 12 • Press: End a call From Idle screen Return to the Idle • Press: # screen • Press and hold: Change • Press and hold: Power between Vibrate and on/off Normal modes From Idle screen In Edit mode • Press: 0 • Press: Change input In Edit mode methods • Press: 0 (when input mode is Add numbers) • Press and hold: 0 From Idle screen • Press: * • Press and hold: “+/p/w” In Edit mode: • Press: Access symbols table

13 14 2.2 Status bar icons (1) GPRS connection status

Battery charge level.

Call forwarding activated. 3 Making a call...... Alarm or appointments programmed. 3.1 Placing a call Level of network Dial the desired number then press reception. key to place the call. If you make a mistake, press key to delete the Roaming. incorrect digits.

SMS unread.

Missed calls.

Vibration alert.

Headset mode.

Bluetooth status

(1) The icons and illustrations in this guide are provided for informational purposes only. 15 16 You can also make a call from your Select Contacts from main menu: call log: Choose the contact you want to dial, then select Options; finally, select First, press key from Idle screen Call. to access the call log and choose the contact you want to dial, then select Options. Then select Call.

If you want to make a call from phonebook, select Cantacts\ Options\Call.

17 18 To hang up the call, press the key is activated and no ringtone will (Select End). play. Making an emergency call The caller’s number is displayed if it is transmitted by the If your phone has network coverage, network (contact your network dial emergency number and press operator to check service the send key to make an emergency availability). call. This works even without a SIM (1) card and without typing the PIN 3.4 During a call code. During a call, you can press to 3.2 Calling your voicemail (1) initiate Handfree mode. To access your voicemail, hold down You can adjust the sound level the key. To edit your voicemail, during a call by using the up/down select Message\Options\Voicemail or side key. server\Edit, then you can edit the Move the handset away from voicemail and number. Finally, select your ear while using the Save. "H-free" option because the amplified volume might cause 3.3 Receiving a call hearing damage. When you receive an incoming call, Handling two calls press the key to talk and then hang up using the key. Answering a second call (ensure that "Call waiting" is activated. If the icon is displayed, vibration

(1) Contact your network operator to check (1) Contact your network operator to check service availability. service availability. 19 20 menu. Menu screen...... 4 Searching for a contact 4.1 Access main menu You can search for a contact by typing the initial of their name. Press from the Idle screen to Subsequent letters may be added to enter the main menu. refine the search. The main menu can be used to Viewing a contact select your favourites by pressing in the left or right direction. Select a name from your contacts to read the contact information. Adding a contact You can add a new contact to phone or SIM card by pressing OK, and select New to enter the "New contact" screen. First, press from Idle screen to access Contacts and select OK. Secondly, select New. 5 Contacts......

5.1 Consulting your contacts You can access this function by selecting Contacts from the main 21 22 5.3 Available options

From the contact list, you can access the following options: View View the selected contact. Call Thirdly, you can choose to add the Make a call to the selected contact. new contact to phone or SIM card. Create message Finally, edit the name and numbers Send an SMS/MMS to a contact you and save them. selected from Contacts. 5.2 Delete a contact Edit Modify the contents of a file: name, Select the contact you want to etc. delete and select Options. Delete multiple Delete multiple contacts. Import/Export Import or export contacts to/from phone or SIM card. Send vCard Send a contact via SMS/MMS/ Then select Delete to remove the Bluetooth. contact. Speed dial Set speed dial numbers. 23 24 Storage status the present one, wait until the cursor View used and available space in is displayed. phone and SIM card. Example: For “alcatel”, press on the following keys: 6 Message...... , , , , --> alcatel. 6.1 Write message From the Message screen select Options\New chat to create a new SMS/MMS.

To insert a punctuation mark or special character, press key. If you want to delete the already typed letters or symbols press to How to type a message: delete them one by one. Press a number key, 2-9, repeatedly How to read a message: until the desired character is If a message comes, a notification displayed. If the next letter your will be shown in the idle screen. want is located on the same key as Press View to read it or press Cancle

25 26 to keep it unread. • Receive options While writing a message, select Local receive mode, Roaming Options to access all the messaging receiving mode, Advertisement, options. Delivery report. • Send report You can save any messages that you Validity period, Priority, Delivery often send to Drafts. report, Request read report, Anonymous send, 6.2 Settings • File storage SMS Settings Phone or SD card • Message centre • Play audio You can set message centre.. • Restore default • Message validity period You can set your message validity WAP push message period as 1, 6, 24, 72 hours, 1 week or Maximum. • Accept push messages • Status report • Service loading operation • Alphabet management Always, Alert, Never GSM alphabet, 8bit, UCS2, Auto • Preferred storage Call logs...... Set the path to save the message. 7 MMS You can view call history in this menu. • MMS account You can set MMS account. 27 28 "More options" for the settings of Gallery...... Flash, Size, Brightness, Contrast, 8 Effect..

You can view, delete, mark, rename 9.1.3 Options available after or slideshow images through this taking the photo function. Once you have taken a photo, you can go to "Images" to view it, send it Camera...... by Bluetooth or MMS, or set it as a 9 wallpaper.

9.1 Camera 9.2 Video

9.1.1 Take a photo, save or delete 9.2.1 Framing mode The screen acts as the viewfinder. When you enter the "Camera" Position the object or landscape in function through "Camera\More the viewfinder and press to take options\Video capture", you are in the image and the images will be Framing mode. Use the mobile automatically saved. If you don’t screen as a viewfinder and press want it, you may directly delete it. "More options" for the settings of 9.1.2 Settings in framing mode Flash, Size, Brightness, Contrast, Effect. When you enter the "Camera" function through "Camera\More 9.2.2 Recording mode options\Photo capture", you are in Once you have chosen your settings, Framing mode. Use the mobile you can launch the recording of your screen as a viewfinder and press 29 30 video-clip by pressing the key. View If you receive a call in recording You can view your Hisotry and mode, video recording will favorites. stop and save automatically. Repeat 9.2.3 Further operations after You can turn off repeat or choose shooting a video from Repeat all and Single. After shooting a video, you can Shuffle choose to send your video by MMS, Turn on/off shuffle. Bluetooth or go to Videos to view it. Set as Enter View video directory to Set a video as Power on/off display. rename the video. Settings This menu includes Local video play 10 Video...... mode/Screen fluency priority, network connect settings, RTP/ You can play videos in this menu. RTCP settings, Proxy settings, Traffic statistics, Reset settings, Help. • Options available: Exit Open Play a video. Full screen 11 Audio...... Play a video in full screen. Use this function to play audio files. Adjust brightness Press to play/pause the audio player, short press or to last or 31 32 next audio, in audio player interface, • Offline pages press and to tune volume. Enter offline pages through this menu. 12 Internet...... 13 Calendar...... You can access internet through this functionality. You can select Options Once you enter this menu, there is a > Settings to set your Network monthly-view calendar for you to account, Homepage and content. check date. Select Options to add • Homepage new event, view schedules, view all You can enter the pre-defined events, clear today's tasks, clear all, homepage directly through this go to date or change to weekly or menu. daily calendar. • Bookmarks You can view your bookmarks in this 14 Calculator...... menu. Select Options to open webpage or edit, add, delete, mark/ Enter a number, select the type unmark bookmarks. Select Send of operation and enter the second connection to share a bookmark to number, press Equal to display the a contact. You can also save a result. webpage as homepage. • Enter URL Convert...... Enter a pre-defined URL through 15 this menu. This menu supports weight 33 34 conversion and length conversion. Backlight, Keypad backlight time. Time & Date It allows you to have settings of date 16 Settings...... and time, including 12/24h format and date format(Year-Mon-Day/ From the main menu, select Mon-Day-Year/Day-Mon-Year).You Settings\OK and access the can also choose to update time function of your choice in order to automatically by Update time customise your telephone. settings > Auto update time. Widget bar Select On/Off to activate or deactivate display of widget on the main screen. Enter Edit Widgets to choose widgets that you want to display on the main screen. You can also reorder the widgets. 16.1 Phone settings Auto power on/off To modify the Phone settings, select You can set the power on/off time in Phone settings and you will see this function. Display, Time & date, Widget bar Language settings Auto power on/off, Language Display language for messages. You settings. can choose display language and Display writng language in this menu. This function allows you to select phone wallpaper settings, Brightness, 35 36 16.2 Call settings Call barred Flip to answer The following configurations are possible: You can activate/deactivate Flip to answer in this menu. • All outgoing calls All outgoing calls are barred. Call divert You can activate, cancel or verify the • All incoming calls status of the call forwarding to the All incoming calls are barred. voicemail or to a specified number. • All incoming calls when roaming The following configurations are All incoming calls are barred when possible: roaming. • Call forwarding unconditional: • ISD calling systematic forwarding of all your All ISD cllas are barred. calls. • Dial when INTL raoming • Call forwarding on busy: if your Outgoing international calls line is busy, if you don’t answer or if except those to your country of you are outside the network range. subscription are barred. • Call forwarding on no reply: if you • Cancel all barring do not want to reply. Deactivate all call barring. • Divert if unreachable • • Cancel all diverts Change password Change the original barring Call waiting password for activating call barring. Activate/Deactivate the notification of a second incoming call by a beep. Hide ID You can also check status of waiting You can choose to Hide ID, Show calls. 37 38 your caller ID or Display ID by • Data roaming network. GPRS data services can be used Others while roaming overseas. You can access activate/deactivate • SIM Provider Call time minute reminder, Auto • redial and Auto record voice calls in SIM Provider Reset this menu. Reset SIM provider. 16.3 network settings 16.5 Security You can set Network selection/ You can protect your phone by Network type(3G/2G) and view activating and changing the PIN and Network information through this password, its initial one is 1234.The menu. feature also allows you to lock your phone by activating the PIN2 of 16.4 Connectivity Fixed dial number. You can access this feature to set and select your preferred network PIN and search mode. The SIM card protection code is • Data accounts requested each time the phone is powered on. You can set your network account in this menu. Modify PIN2 • Data connection A protection code for certain SIM You can trun on\off data connection card features (Billing/Cost/FDN, according to your need. etc.) will be requested if you attempt

39 40 to access it, if the code is activated. 16.7 Restore factory settings Select to update it with a new one Make the phone’s settings recover (between 4 and 8 digits). to its default value. End-user data Phone lock will not be erased. Enter its default password 0000 to confirm to restore Lock your phone by setting a and reboot. password. Change phone lock password My files...... Change phone password, its initial 17 one is 0000. The phone provides a certain space for users to manage files Fixed dial number and support the memory card. The Allows the phone to be "locked" so capacity of the memory card is that it can only dial certain numbers, selectable. You can use the file or numbers with certain prefixes. To manager to conveniently manage activate this function, PIN2 code is various directories and files on the mandatory. phone and the memory card. 16.6 Regulatory & Safety View your phone information, such 18 Notes...... as Product model, Manufacturer You can add text that needs to name, Manufacturer address, IMEI, be recorded. CU Reference, Bluetooth Declaration ID etc.

41 42 19 Torch...... Turn on\off the torch as per your need.

20 Recorder...... • You can set up your time when you access above Alarm screen, Use this function to record select Edit to set the repeat time audio files. The phone support and ringtone AMR/MP3/WAV. The recording file you stopped will be stored in audio Time file automatically. Set your time according to your need. Repeat 21 Alarm...... You may select Once (default)/ Daily/Working days to your Your mobile phone has a built-in preference. alarm clock with a snooze feature. You can set up your alarm by selecting Ringtone Alarm\OK\Edit from main menu. You may choose Default ringtones, More Ringtones, FM radio or Recording as the alarm ringtone.

43 44 bluetooth supported devices within a limited range after pairing. 22 World clock...... The first clock displays the time Input mode...... based on your location when you set 26 up your phone. You can add other This mode allows you to type a text by cities to show the time in their time choosing a letter or a sequence of zones. characters associated with a key. Press the key several times until the desired Call filter...... letter is highlighted. When you release 23 the key the highlight character is You can create Blacklist and inserted into the text. Whitelist through this function.

24 Profiles...... With this menu, you can set up the sound mode from Normal, Silent , vibrate, Aeroplane mode.

25 Bluetooth...... You can exchange data, such as video, image and audio, withother 45 46 • CONDITIONS OF USE: Safety and use...... You are advised to switch off the telephone We recommend that you read this chapter from time to time to optimise its performance. carefully before using your phone. The Switch the phone off before boarding an manufacturer disclaims any liability for aircraft. damage, which may result as a consequence Switch the phone off when you are in health of improper use or use contrary to the care facilities, except in designated areas. As instructions contained herein. with many other types of equipment now in regular use, mobile telephones can interfere • TRAFFIC SAFETY: with other electrical or electronic devices, or Given that studies show that using a mobile equipment using radio frequency. phone while driving a vehicle constitutes Switch the phone off when you are near gas a real risk, even when the hands-free kit is or flammable liquids. Strictly obey all signs used (car kit, headset...), drivers are requested and instructions posted in a fuel depot, petrol to refrain from using their mobile when the station, or chemical plant, or in any potentially vehicle is not parked. explosive atmosphere. When driving, do not use your phone and When the phone is switched on, it should headphone to listen to music or to the radio. be kept at least 15 cm from any medical Using a headphone can be dangerous and device such as a pacemaker, a hearing aid or forbidden in some areas. insulin pump, etc. In particular when using the When switched on, your phone emits phone, you should hold it against the ear on electromagnetic waves that can interfere the opposite side to the device, if any. with the vehicle’s electronic systems such as To avoid hearing impairment, pick up the call ABS anti-lock brakes or airbags. To ensure before holding your phone to your ear. Also that there is no problem: move the handset away from your ear while - do not place your phone on top of the using the “hands-free” mode because the dashboard or within an airbag deployment amplified volume might cause hearing damage. area, Do not let children use the phone and/or play - check with your car dealer or the car with the telephone and accessories without manufacturer to make sure that the supervision. dashboard is adequately shielded from When replacing the cover please note that mobile phone RF energy. your phone may contain substances that could create an allergic reaction. 47 48 Always handle your phone with care and keep blackouts when exposed to flashing lights, or it in a clean and dust-free place. when playing video games. These seizures or Do not allow your phone to be exposed to blackouts may occur even if a person never adverse weather or environmental conditions had a previous seizure or blackout. If you (moisture, humidity, rain, infiltration of have experienced seizures or blackouts, or if liquids, dust, sea air, etc). The manufacturer’s you have a family history of such occurrences, recommended operating temperature range please consult your doctor before playing is 0°C (32°F) to +40°C (104°F). video games on your phone or enabling a At over 55°C the legibility of the phone’s flashing-lights feature on your phone. display may be impaired, though this is Parents should monitor their children’s temporary and not serious. use of video games or other features that Emergency call numbers may not be reachable incorporate flashing lights on the phones. All on all mobile networks. You should never rely persons should discontinue use and consult only on your phone for emergency calls. a doctor if any of the following symptoms Do not open, dismantle or attempt to repair occur: convulsion, eye or muscle twitching, your mobile phone yourself. loss of awareness, involuntary movements, or Do not drop, throw or bend your mobile disorientation. To limit the likelihood of such phone. symptoms, please take the following safety Do not use the phone if the glass made precautions: screen, is damaged, cracked or broken to - Do not play or use flashing-light features if avoid any injury. you are tired or need sleep. Do not paint it. - Take a minimum 15-minute break hourly. Use only batteries, battery chargers, and - Play in a room in which all lights are on. accessories which are recommended by TCL - Play at the farthest distance possible from Communication Ltd and its affiliates and the screen. are compatible with your phone model. TCL - If your hands, wrists, or arms become tired Communication Ltd and its affiliates disclaim or sore while playing, stop and rest for any liability for damage caused by the use of several hours before playing again. other chargers or batteries. - If you continue to have sore hands, wrists, Remember to make back-up copies or keep or arms during or after playing, stop the a written record of all important information game and see a doctor. stored in your phone. Some people may suffer epileptic seizures or 49 50 When you play games on your phone, you improper use of the mobile phone. may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts • BATTERY: Following air regulation, the battery of your of your body. Follow the instructions to avoid product is not charged. Please charge it first. problems such as tendinitis, carpal tunnel Before removing the battery from your syndrome, or other musculoskeletal disorders. phone, please make sure that the phone is PROTECT YOUR HEARING switched off. To prevent possible hearing Observe the following precautions for battery damage, do not listen at high use: volume levels for long periods. - Do not attempt to open the battery (due to Exercise caution when holding the risk of toxic fumes and burns). your device near your ear while - Do not puncture, disassemble or cause a the loudspeaker is in use. short-circuit in a battery, - Do not burn or dispose of a used battery • PRIVACY: in household rubbish or store it at Please note that you must respect the laws and temperatures above 60°C. regulations in force in your jurisdiction or other Batteries must be disposed of in accordance jurisdiction(s) where you will use your mobile with locally applicable environmental phone regarding taking photographs and regulations. Only use the battery for the recording sounds with your mobile telephone. purpose for which it was designed. Never Pursuant to such laws and regulations, it may use damaged batteries or those not be strictly forbidden to take photographs recommended by TCL Communication Ltd and/or to record the voices of other people and/or its affiliates. or any of their personal attributes, and This symbol on your telephone, the duplicate or distribute them, as this may be battery and the accessories means considered to be an invasion of privacy. It is that these phones must be taken the user’s sole responsibility to ensure that to collection points at the end of prior authorisation be obtained, if necessary, their life: in order to record private or confidential - Municipal waste disposal centres with conversations or take a photograph of another specific bins for these items of equipment person; the manufacturer, the seller or vendor - Collection bins at points of sale. of your mobile phone (including the operator) They will then be recycled, preventing substances disclaim any liability which may result from the 51 52 being disposed of in the environment, so that Manufacture: HUIZHOU PUAN their components can be reused. ELECTRONICS CO., LTD, Model In European Union countries: PA-5V550mA-015, PA-5V550mA-006, These collection points are accessible free PA-5V550mA-012, PA-5V550mA-017 of charge. Manufacture: Jiangsu Chenyang Electron Co., All phones with this sign must be brought to Ltd., Model CY050055UK-L, CY050055EU-L these collection points. • RADIO WAVES: In non European Union jurisdictions: Proof of compliance with international Items of equipment with this symbol are standards (ICNIRP) or with European not to be thrown into ordinary bins if your Directive 2014/53/EU (RED) is required of jurisdiction or your region has suitable all phone models before they can be put on recycling and collection facilities; instead they the market. The protection of the health and are to be taken to collection points for them safety for the user and any other person is an to be recycled. essential requirement of these standards or CAUTION: RISK OF EXPLOSION IF this directive. BATTERY IS REPLACED BY AN INCORRECT THIS DEVICE MEETS INTERNATIONAL TYPE. DISPOSE OF USED BATTERIES GUIDELINES FOR EXPOSURE TO RADIO ACCORDING TO THE INSTRUCTIONS WAVES. • CHARGERS Your phone is a radio transmitter and receiver. Mains powered chargers will operate within It is designed not to exceed the limits for the temperature range of: 0°C to 40°C. exposure to radio waves (radio frequency The chargers designed for your mobile electromagnetic fields) recommended by phone meet with the standard for safety of international guidelines. The guidelines were information technology equipment and office developed by an independent scientific equipment use. They are also compliant to the organisation (ICNIRP) and include a ecodesign directive 2009/125/EC. Due to substantial safety margin designed to assure different applicable electrical specifications, a the safety of all persons, regardless of age charger you purchased in one jurisdiction may and health. not work in another jurisdiction. They should be used for this purpose only. •ADAPTER:

53 54 The radio wave exposure guidelines use a Body-worn SAR testing has been carried out unit of measurement known as the Specific at a separation distance of 5 mm. To meet Absorption Rate, or SAR. The SAR limit for RF exposure guidelines during body-worn mobile devices is 2 W/kg. operation, the device should be positioned Tests for SAR are conducted using standard at least this distance away from the body. operating positions with the device If you are not using an approved accessory transmitting at its highest certified power level ensure that whatever product is used is free in all tested frequency bands. The highest of any metal and that it positions the phone SAR values under the ICNIRP guidelines for the indicated distance away from the body. this device model are: Organisation such as the World Health Organisation and the US Food and Drug Maximum SAR for this model and conditions Administration have stated that if people are under which it was recorded. concerned and want to reduce their exposure they could use a hands-free device to keep Head SAR UMTS 900 + 0.423 W/ Bluetooth kg the phone away from the head and body during phone calls, or reduce the amount of UMTS 2100 1.556 W/ Body-worn SAR + Bluetooth kg time spent on the phone. For more information you can go to During use, the actual SAR values for this www.alcatelmobile.com device are usually well below the values Additional information about electromagnetic stated above. This is because, for purposes fields and public health are available on the of system efficiency and to minimize following site: http://www.who.int/peh-emf. interference on the network, the operating Your telephone is equipped with a built-in power of your mobile device is automatically antenna. For optimal operation, you should decreased when full power is not needed for avoid touching it or degrading it. the call. The lower the power output of the device, the lower its SAR value.

55 56 As mobile devices offer a range of functions, Communication Ltd. is stored in accordance they can be used in positions other than with applicable data protection legislation. against your ear. In such circumstances the For these purposes TCL Communication Ltd. device will be compliant with the guidelines implements and maintains appropriate when used with headset or usb data cable. If technical and organizational measures to you are using another accessory ensure that protect all personal data, for example against whatever product is used is free of any metal unauthorised or unlawful processing and and that it positions the phone at least 5 mm accidental loss or destruction of or damage to away from the body. such personal data whereby the measures shall provide a level of security that is Please note by using the device some of your appropriate having regard to personal data may be shared with the main device. It is under your own responsibility to (i) the technical possibilities available, protect your own personal data, not to share with it with any unauthorised devices or third (ii) the costs for implementing the measures, party devices connected to yours. For (iii) the risks involved with the processing of products with Wi-Fi features, only connect to the personal data, and trusted Wi-Fi networks. Also when using your product as a hotspot (where available), use (iv) the sensitivity of the personal data network security. These precautions will help processed. prevent unauthorised access to your device. You can access, review and edit your personal Your product can store personal information information at any time by logging into your in various locations including a SIM card, user account, visiting your user profile or by memory card, and built-in memory. Be sure to contacting us directly. Should you require us remove or clear all personal information to edit or delete your personal data, we may before you recycle, return, or give away your ask you to provide us with evidence of your product. Choose your apps and updates identity before we can act on your request. carefully, and install from trusted sources only. Some apps can impact your product’s • LICENCES performance and/or have access to private information including account details, call microSD Logo is a trademark. data, location details and network resources. Note that any data shared with TCL 57 58 The Bluetooth word mark and This radio equipment operates with the logos are owned by the following frequency bands and maximum Bluetooth SIG, Inc. and any use radio-frequency power: of such marks by TCL Communication Ltd. and its affiliates is under GSM 850/900: 33 dBm licence. Other trademarks and trade names are GSM 1800/1900: 30 dBm those of their respective owners. UMTS 900/2100: 24 dBm Alcatel 3025X Bluetooth Declaration ID D033125 Bluetooth:< 2 dBm • Regulatory information General information.... Hereby, TCL Communication Ltd. declares that the radio equipment type Alcatel 3025X • Internet address: www.alcatelmobile.com is in compliance with Directive 2014/53/EU. • Hot Line Number: see "TCL Communication The full text of the EU declaration of Services" leaflet or go to our Internet site. conformity is available at the following • Manufacturer: TCL Communication Ltd. internet address: http://www.alcatelmobile. com/EU_doc. • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, • Additional information Shatin, NT, Hong Kong. The description of accessories and • Electronic labeling path: Touch Settings\ components, including software, which allow Regulatory & safety or press * # 0 6 #, you the radio equipment to operate as intended, can find more information about labeling.(1) can be obtained in the full text of the EU On our website, you will find our FAQ declaration of conformity at the following (Frequently Asked Questions) section. You internet address: http://www.alcatelmobile. can also contact us by email to ask any com/EU_doc. questions you may have. • Regulatory information This radio equipment operates with the Hereby, TCL Communication Ltd. declares following frequency bands and maximum that the radio equipment type Alcatel 3025X radio-frequency power: is in compliance with Directive 2014/53/EU.

(1) It depends on countries. 59 60 The full text of the EU declaration of of your telephone or specific operator conformity is available at the following services. internet address: http://www.alcatelmobile. TCL Communication Ltd shall not be held com/EU_doc. legally responsible for such differences, if any, • Additional information nor for their potential consequences, which responsibility shall be borne by the operator The description of accessories and exclusively. components, including software, which allow the radio equipment to operate as intended, can be obtained in the full text of the EU Telephone warranty.... declaration of conformity at the following internet address: http://www.alcatelmobile. Your phone is warranted against any defect or com/EU_doc. malfunctioning which may occur in conditions of normal use during the warranty period Protection against theft (1) of twelve (12) months (1) from the date of Your telephone is identified by an IMEI purchase as shown on your original invoice. (phone serial number) shown on the packaging Batteries (2) and accessories sold with your label and in the phone’s memory. We phone are also warranted against any defect recommend that you note the number the which may occur during the first six (6) first time you use your telephone by entering months (1) from the date of purchase as shown * # 0 6 # and keep it in a safe place. It may be on your original invoice. requested by the police or your operator if (1) your telephone is stolen. This number allows The warranty period may vary depending your mobile telephone to be blocked on your country. (2) preventing a third person from using it, even The life of a rechargeable mobile phone with a different SIM card. battery in terms of conversation time standby time, and total service life, will Disclaimer depend on the conditions of use and There may be certain differences between network configuration. Batteries being the user manual description and the phone’s considered expendable supplies, the operation, depending on the software release specifications state that you should obtain optimal performance for your (1) Contact your network operator for phone during the first six months after service availability. purchase and for approximately 200 61 more recharges. 62 In case of any defect of your phone which Communication Ltd, prevents you from normal use thereof, you 5) Inclement weather, lightning, fire, humidity, must immediately inform your vendor and infiltration of liquids or foods, chemical present your phone with your proof of phones, download of files, crash, high purchase. voltage, corrosion, oxidation… If the defect is confirmed, your phone or part Your phone will not be repaired in case labels thereof will be either replaced or repaired, as or serial numbers (IMEI) have been removed appropriate. Repaired Phone and accessories or altered. are entitled to a one (1) month warranty There are no express warranties, whether for the same defect. Repair or replacement written, oral or implied, other than this printed may be carried out using reconditioned limited warranty or the mandatory warranty components offering equivalent functionality. provided by your country or jurisdiction. This warranty covers the cost of parts and In no event shall TCL Communication Ltd labor but excludes any other costs. or any of its affiliates be liable for indirect, This warranty shall not apply to defects to incidental or consequential damages of any your phone and/or accessory due to (without nature whatsoever, including but not limited any limitation): commercial or financial loss or damage, loss 1) Non-compliance with the instructions of data or loss of image to the full extent for use or installation, or with technical those damages can be disclaimed by law. and safety standards applicable in the Some countries/states do not allow the geographical area where your phone is exclusion or limitation of indirect, incidental used, or consequential damages, or limitation of 2) Connection to any equipment not the duration of implied warranties, so the supplied or not recommended by TCL preceding limitations or exclusions may not Communication Ltd, apply to you. 3) Modification or repair performed by individuals not authorised by TCL Communication Ltd or its affiliates or your vendor, 4) Modification, adjustment or alteration of software or hardware performed by individuals not authorised by TCL 63 64 My phone turns off by itself Troubleshooting...... • Check whether your phone is locked Before contacting the service centre, you are when not in use, and make sure you don't advised to follow the instructions below: accidentally turn off your phone when locking it by pressing the power key • You are advised to fully charge ( ) the battery for optimal operation. • Check the battery charge level • Avoid storing large amounts of data in your • If it still does not work, please use User Data phone as this may affect its performance. Format to reset the phone. • Use User Data Format to perform phone My phone can't charge properly formatting or software upgrading, (to reset • Make sure you are using an alcatel battery User Data format, enter in *#336699*#). and the charger from the box ALL User phone data: contacts, photos, • Make sure your battery is inserted properly messages and files will be lost permanently. and clean the battery contact if it’s dirty. and carry out the following checks: It must be inserted before plugging in the My phone is frozen or can't switch on charger • Check the battery contacts, remove and • Make sure that your battery is not reinstall your battery, then turn your phone on completely discharged; if the battery power is empty for a long time, it may take around • Check the battery power level, charge for at 20 minutes to display the battery charger least 20 minutes indicator on the screen. • If it still does not work, please use User Data • Make sure charging is carried out under Format to reset the phone. normal conditions (0°C to +40°C) My phone has not responded for several • When abroad, check that the voltage input minutes is compatible • Restart your phone by pressing and holding My phone can't connect to a network or “No the key service” is displayed • Remove the battery and re-insert it, then • Try connecting in another location restart the phone • Verify the network coverage with your • If it still does not work, please use User Data operator Format to reset the phone. 65 66 • Check with your operator that your SIM Unable to receive incoming calls card is valid • Make sure your phone is switched on • Try selecting the available network(s) and connected to a network (check for manually overloaded or unavailable network) • Try connecting at a later time if the network • Check your subscription status with your is overloaded operator (credit, SIM card valid, etc.) Invalid SIM card • Make sure you have not forwarded incoming • Make sure the SIM card has been correctly calls inserted • Make sure that you have not barred certain • Make sure the chip on your SIM card is not calls damaged or scratched • Make sure that your phone is not in flight • Make sure the service of your SIM card is mode available The caller’s name/number does not appear Unable to make outgoing calls when a call is received • Make sure you have dialed a valid number • Check that you have subscribed to this and press the send key service with your operator • For international calls, check the country • Your caller has concealed his/her name or and area codes number • Make sure your phone is connected to a I can't find my contacts network, and the network is not overloaded • Make sure your SIM card is not broken or unavailable • Make sure your SIM card is inserted properly • Check your subscription status with your • Import all contacts stored in SIM card to operator (credit, SIM card valid, etc.) phone • Make sure you have not barred outgoing The sound quality of the calls is poor calls • You can adjust the volume during a call by • Make sure that your phone is not in flight pressing the navigation key mode • Check the network strength

67 68 • Make sure that the receiver, connector or The flickering icon is displayed on my speaker on your phone is clean standby screen I am unable to use the features described in • You have saved too many short messages the manual on your SIM card; delete some of them or • Check with your operator to make sure that archive them in the phone memory your subscription includes this service SIM card PIN locked • Make sure this feature does not require an • Contact your network operator to obtain alcatel accessory the PUK code (Personal Unblocking Key) When I select a number from my contacts, How to make your battery last longer the number can't be dialed • Make sure you follow the complete charge • Make sure that you have correctly recorded time (minimum 3 hours) the number in your file • After a partial charge, the battery level • Make sure that you have selected the indicator may not be exact. Wait for at least country prefix when calling a foreign country 20 minutes after removing the charger to I am unable to add a contact in my contacts obtain an exact indication • Make sure that your SIM card contacts are • Switch on the backlight upon request not full; delete some files or save the files in I am unable to send and receive MMS the phone contacts • Check your phone memory availability as it My callers are unable to leave messages on might be full my voicemail • Contact your network operator to check • Contact your network operator to check service availability and check MMS service availability parameters I can't access my voicemail • Verify the server centre number or your • Make sure your operator’s voicemail MMS profile with your operator number is correctly entered in "Messages\ • The server centre may be swamped, try Voicemail" again later • Try later if the network is busy

69 70 The phone can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users • Make sure that the two phones are within Bluetooth’s detection range