SERVICE MANUAL Vertical Modular WHIRLPOOL & MAYTAG Washer 27” FRONT-LOAD GAS & ELECTRIC DRYERS

L-98 L-84

TECHNICAL EDUCATION SERVICE MANUAL Vertical Modular WHIRLPOOL & MAYTAG Washer 27” FRONT-LOAD GAS & ELECTRIC DRYERS

JOB AID W10329932 W11169659 FORWARD

This Whirlpool Service Manual, (Part No. W11169659), provides the In-Home Service Professional with service information for the “WHIRLPOOL & MAYTAG 27” FRONT-LOAD GAS & ELECTRIC DRYERS.”

The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product when servicing the dryer.

For specific operating and installation information on the model being serviced, refer to the “Use and Care Guide” or “Installation Instructions” provided with the dryer.

GOALS AND OBJECTIVES

The goal of this Service Manual is to provide information that will enable the In-Home Service Professional to properly diagnose malfunctions and repair the “WHIRLPOOL & MAYTAG FRONT-LOAD DRYERS.”

The objectives of this Service Manual are to: • Understand and follow proper safety precautions. • Successfully troubleshoot and diagnose malfunctions. • Successfully perform necessary repairs. • Successfully return the dryer to its proper operational status.

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than authorized In-Home Service Professionals.

WHIRLPOOL & MAYTAG FRONT-LOAD DRYERS SECTION 1 — GENERAL INFORMATION

DRYER SAFETY...... 1-2 WHIRLPOOL CONTROL PANEL & FEATURES (HMI IN DOOR)...... 1-3 WHIRLPOOL CONTROL PANEL & FEATURES (CONSOLE)...... 1-4 MAYTAG CONTROL PANEL & FEATURES (CONSOLE)...... 1-6 MODEL & SERIAL NUMBER LABEL LOCATION...... 1-8 WIRING DIAGRAM LOCATION...... 1-8 MODEL AND SERIAL NUMBER NOMENCLATURE...... 1-9 PRODUCT SPECIFICATIONS...... 1-10

SECTION 2 — DIAGNOSTICS & TROUBLESHOOTING

WHIRLPOOL & MAYTAG DIAGNOSTICS (CONSOLE MODELS)...... 2-2 WHIRLPOOL/AMANA/INGLIS CONTROL PANEL...... 2-2 MAYTAG CONTROL PANEL...... 2-3 ABBREVIATIONS...... 2-4 DIAGNOSTIC GUIDE...... 2-4 SERVICE DIAGNOSTIC MODE...... 2-4 ACTIVATING SERVICE DIAGNOSTIC MODE...... 2-4 SERVICE DIAGNOSTIC MENU TABLE...... 2-4 KEY ACTIVATION & ENCODER TEST...... 2-5 SERVICE TEST MODE...... 2-5 SERVICE TEST MODE CHART...... 2-5 SOFTWARE VERSION DISPLAY...... 2-7 FAULT/ERROR CODES...... 2-7 EXITING SERVICE DIAGNOSTIC MODE...... 2-7 WHIRLPOOL DIAGNOSTICS (LCD IN DOOR MODELS)...... 2-8 ABBREVIATIONS...... 2-8 DIAGNOSTIC GUIDE...... 2-8 SERVICE DIAGNOSTIC MODE...... 2-8 ACTIVATING SERVICE DIAGNOSTIC MODE...... 2-8 SERVICE DIAGNOSTIC MODE TESTS...... 2-9 COMPONENT ACTIVATION...... 2-10 SERVICE TEST MODE...... 2-10 SERVICE FAULT/ERROR CODES CHART...... 2-11 CUSTOMER DIAGNOSTIC CODES CHART...... 2-11 TROUBLESHOOTING GUIDE...... 2-12 VOLTAGE TO HEXADECIMAL CODES...... 2-14

SECTION 3 — COMPONENT TESTING

COMPONENT TESTING: SAFETY INFORMATION...... 3-2 COMPONENT LOCATIONS...... 3-3 WIRING DIAGRAM - WHIRLPOOL, ELECTRIC...... 3-4 WIRING DIAGRAM - WHIRLPOOL, GAS...... 3-5 WIRING DIAGRAM - MAYTAG, ELECTRIC...... 3-6 WIRING DIAGRAM - MAYTAG, GAS...... 3-7 COMPONENT TESTING...... 3-8 TEST #1: ACU POWER CHECK...... 3-8 ACU BOARD / CONNECTORS & PINOUTS...... 3-9 TEST #2: SUPPLY CONNECTIONS...... 3-10 TEST #3: MOTOR CIRCUIT...... 3-12 TEST #4: HEAT SYSTEM...... 3-14 TEST #4A: THERMISTORS...... 3-16

Whirlpool & Maytag Front-Load Dryers n iii TABLE OF CONTENTS WHIRLPOOL & MAYTAG FRONT-LOAD DRYERS

TEST #4B: THERMAL FUSE...... 3-17 TEST #4C: THERMAL CUTOFF...... 3-17 TEST #4D: GAS VALVE...... 3-18 TEST #5: MOISTURE SENSOR...... 3-19 TEST #6: BUTTONS AND INDICATORS...... 3-20 TEST #7: DOOR SWITCH...... 3-21 TEST #8: DRUM LED...... 3-22 TEST #9: WATER VALVE...... 3-23

SECTION 4 — COMPONENT ACCESS

COMPONENT LOCATIONS...... 4-2 DOOR REVERSAL — ROUND SHAPED DOORS...... 4-3 DOOR REVERSAL — SQUARE SHAPED DOORS...... 4-7 REMOVING THE TOP PANEL...... 4-9 REMOVING THE CONSOLE/HMI...... 4-9 REMOVING THE APPLIANCE CONTROL UNIT (ACU)...... 4.10 REMOVING THE FRONT PANEL & DOOR SWITCH...... 4-11 REMOVING THE DRUM LIGHT...... 4-12 REMOVING THE MOISTURE SENSOR...... 4-12 REMOVING THE BELT, DRUM, AND ROLLERS...... 4-13 REMOVING THE DRIVE MOTOR...... 4-15 REMOVING THE THERMAL FUSE & OUTLET THERMISTOR...... 4-16 REMOVING THE HEATER ELEMENT...... 4-17 REMOVING THE HIGH LIMIT THERMOSTAT & THERMAL CUTOFF...... 4-17 REMOVING THE IGNITOR, FLAME SENSOR (GAS)...... 4-18 REMOVING THE HIGH-LIMIT THERMOSTAT & THERMAL CUTOFF (GAS)...... 4-19 REMOVING THE GAS BURNER ASSEMBLY COILS (GAS)...... 4-20 REMOVING THE REAR PANEL...... 4-21 REMOVING THE WATER VALVE...... 4-22

SECTION 5 — CONNECTIVITY

INTERNET CONNECTIVITY GUIDE...... 5-2 INITIAL SETUP...... 5-2 DOWNLOAD AND INSTALL WITH TOUCH SCREEN...... 5-2 DOWNLOAD AND INSTALL WITH NON-TOUCH SCREEN...... 5-2 CONNECTION STATUS...... 5-3 TROUBLESHOOTING GUIDE...... 5-3

PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover) iv n Whirlpool & Maytag Front-Load Dryers GENERAL INFORMATION Section 1: General Information

This section provides general safety, parts, and information for the “Whirlpool & Maytag Front-Load Gas & Electric Dryers.”

Dryer Safety

Whirlpool Control Panel & Features (HMI in Door)

Whirlpool Control Panel & Features (Console)

Maytag Control Panel & Features (Console)

Model/Serial Number Location

Wiring Diagram Location

Model & Serial Number Nomenclature

Product Specifications

Whirlpool & Maytag Front-Load Dryers n 1-1 GENERAL INFORMATION Dryer Safety

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

You can be killed or seriously injured if you don't immediately DANGER follow instructions.

You can be killed or seriously injured if you don't follow WARNING instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

1-2 n Whirlpool & Maytag Front-Load Dryers GENERAL INFORMATION CONTROL PANEL AND FEATURES Not all featuresWhirlpool and cycles are available Control on all models. Panel & Features (HMI in Door) NOTE:Not all Thefeatures control and panel cycles features are available a sensitive on allsurface models. that responds to a light touch of your nger. To ensure your selections are registered, touch the control panel with your ngertip, not your ngernail. When selecting a setting or option, simply touch the appropriateNOTE: The button.control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch the appropriate button. 2 5

4:28 ..... 0:45

What to Dry How to Dry REGULAR NORMAL

Temperature Set Auto-Drying L... Wrinkle Shield LOW NORMAL OFF

11. Use Tools button to change 12. Touch START/PAUSE button 1 3 4 other 6settings,7 if desired to begin cycle

1 POWER/CANCEL BUTTON Touch to turn the dryer on or off or to a cancel a cycle. Tools 2 HOME BUTTON 1 POWER/CANCELTouch this button and BUTTON the LCD screen will show the home 5 REMOTE ENABLE BUTTON ® Touch the START/PAUSE button to start the cycle. Touchscreen, to where turn theyou dryer can select on or youroff or cycle, to a cancelsettings, a cycle. and options. Download the Whirlpool app and follow the instructions to connect your dryer to your home Wi-Fi network. You To pause a cycle in progress, touch the START/PAUSE button 2 HOME BUTTON The Toolsmay button also visit gives www.whirlpool.com/connect access to many other settings,. In Canada, utility once, then touch again to continue the cycle. To cancel a 3 FAVORITES BUTTON Touch this button and the LCD screen will show the Thecycles, Toolsvisit preferences, button www.whirlpool.ca/connect gives and access information. to many other.Touch After settings, havingthe TOOLS connected utility button cycle, touch the “X” on the touch screen to the right of the homeStores screen, and accesses where youyour can favorite select cycles, your cycle, and also settings, accesses cycles,to accessto preferences, Wi-Fi, the Tools press screen,and the information.REMOTE which containsENABLE Touch thebutton TOOLSfollowing any buttontime (you you estimated time remaining. anda history options. of recently run cycles. towill access need tothe scroll Tools down screen, with which your contains finger tothe access following all of the Once you touch the START/PAUSE button, you will hear selections).want to use the app. Pressing this button locks out the (you willLCD need screen to scroll and downyou will with be your prompted nger withto access a message about the door lock. The washer/dryer door will remain locked 3 FAVORITES BUTTON all of the selections). 4 LCD SCREEN Controlthe Lock dryer waiting for input from the app. To exit this mode, during a wash cycle. Stores and accesses your favorite cycles, and also Press thispress icon™ the to REMOTE lock the ENABLE controls. button Swipe again. up to unlock. accessesUse this screen a history to selectof recently cycle, run settings, cycles. options, etc. Load & Go Dispenser 1 Swiping the screen gives access to five frequently run PressMute this icon to access: 67 TOOLS BUTTON 4 LCDcycles. SCREEN LoadPress &this Go icon™ Status to mute Dispenser or unmute 1 and sounds. choose between: 13. T ouch POWER button to turn off Touch this button to access the Tools screen. For more Use this screen to select cycle, settings, options, etc. I Active washer/dryer after cycle ends Utilityinformation, Cycle see page 11. 5 SwipingREMOTE the ENABLE screen BUTTON gives access to ve frequently run I Disabled (1 Cycle) IPressOff this (Permanently) icon to access utility cycles: Rinse, Spin, Drain, Clean Cycle. cycles.Download the Whirlpool® app and follow the instructions 7 START/PAUSE BUTTON to connect your dryer to your home Wi-Fi network. You DeterSteamgent Refresh Concentration Dispenser 1 and choose between: I 2X Touch and hold to start, or touch to pause a cycle. When may also visit www.whirlpool.com/connect. In Canada, Select theSteam dryer Refresh drum begins to reduce to move, odors release and light the wrinkles START/PAUSE in visit www.whirlpool.ca/connect. After having connected Idry4X loads consisting of wrinkle-free cotton, cotton-polyester Iblends,6X button. common Continuing knits, and to holdsynthetics. the Start/Pause If you will button be unable after the to Wi-Fi, press the REMOTE ENABLE button any time you I want to use the app. Pressing this button locks out the to remove8X dryer a has load started immediately, will cause touch the dryerWRINKLE to stop. SHIELD to add LCD screen and you will be prompted with a message Loadup to &150 Go minutes™ Dispenser of periodic 2 tumbling. You may select the + about the dryer waiting for input from the app. To exit this Steam setting to add a short steam cycle after 60 minutes to 14. Remove garments promptly Presshelp smooth this icon out to access:wrinkles. mode, press the REMOTE ENABLE button again. Load & Go™ Status Dispenser 2 and choose between: after cycle is nished IPreferencesActive 6 TOOLS BUTTON IPressDisabled to access (1 Cycle) Times and Dates, Sound Volume, Display Touch this button to access the Tools screen. ISettings,Off (Permanently) and Regional. Follow the screen prompts. LoadWiFi & Go™ Content Dispenser 2 and choose between: 7 START/PAUSE BUTTON IPressSoftener to access Connect to Network, SAID Codes, Mac Address, I Detergent Touch and hold to start, or touch to pause a cycle. When and WiFi. Follow the screen prompts. OnceInfo set at Detergent: the dryer drum begins to move, release the START/PAUSE Set Concentration Dispenser 2 and choose between: button. Continuing to hold the Start/Pause button after IPress2X to access Service & Support, Store Demo Mode, Restore the dryer has started will cause the dryer to stop. IFactory,4X WiFi Terms and Conditions, and Software Terms and IConditions.6X Follow the screen prompts. I 8X Whirlpool & Maytag Front-Load Dryers n 1-3 After a wash-only cycle, promptly remove 6 garments after cycle has completed to ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWControl Lock LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XO('7_5(/($6(' Press this icon to lock the controls. Swipe up to unlock. avoid odor and rusting of metal objects on UHSODFHGE\WKHQXPEHU HJ:EHFRPHV garments. When unloading garments, pull Mute back the door seal and check for small items between the tub Press this icon to mute or unmute sounds. and the washer/dryer drum. If you will be unable to remove the load promptly after a wash- Utility Cycles only cycle, use the Tumble Fresh™ option (see Step 10, page 12). Press this icon to access the following utility cycles: Spin, Drain, Rinse & Spin, and Clean Washer with affresh® cycle. Touch the After a wash and dry cycle or a dry-only cycle, promptly utility cycle you wish to use and follow the screen prompts. remove garments after cycle has completed to reduce wrinkling. If you will be unable to remove a load promptly, use the Wrinkle Preferences Shield™ option (see Step 10, page 12). Press to access Times and Dates, Sound Volume, Display NOTES: Settings, and Regional. Follow the screen prompts. I The door will remain locked while the Tumble Fresh™ option WiFi is active after a wash-only cycle. To cancel the Tumble Fresh™ Press to access Connect to Network, SAID Codes, option and unlock the door, touch the “X” on the touch Mac Address, and WiFi. Follow the screen prompts. screen to the right of the estimated time remaining. I This washer/dryer has a tight seal to avoid water leaks. Info To avoid odors, leave the door open to allow the washer/dryer Press to access Service & Support, Store Demo Mode, to dry between uses. Restore Factory, WiFi Terms and Conditions, and Software I If a dry cycle is interrupted and the load removed before Terms and Conditions. Follow the screen prompts. the cool-down period at the end of the cycle, the load will be very hot.

13 GENERAL INFORMATION

CONTROLWhirlpool PANEL AND Control FEATURES Panel & Features (Console) Not all features and cycles are available on all models. NOTE: The control panel features a sensitive surface that responds to a light touch of your nger. To ensure your selections are registered, touch the control panel with your ngertip, not your ngernail. When selecting a setting or option, simply touch the appropriate button.

STEAM MODELS 1 2 3 6

4 5

NON-STEAM MODELS 1 2 3 6

4 5

1 POWER More Time/Less Time Timed Dry Adjust Touch to turn the dryer on and off. Touch to stop/cancel Touch MORE TIME or LESS TIME with the Timed Dry/ a cycle at any time. Quick cycle to increase or decrease the length of the cycle. 2 WHAT TO DRY/HOW TO DRY Once a “What to Dry” is selected, the dryer automatically 5 OPTIONS selects the recommended or last-used “How to Dry” Use to select available options for your dryer. Not all option, as well as the recommended/last-used modiers. cycles and options are available on all models. Both the “How to Dry” and modiers can be changed if desired. See the “Cycle Guide” for details. Wrinkle Shield™ Option If you will be unable to remove a load immediately, 3 START/PAUSE touch WRINKLE SHIELD™ to add up to 150 minutes Touch and hold until LED counts down “3-2-1” and the of periodic tumbling to help reduce wrinkling. You dryer starts; then let go to start a cycle, or touch once may select the “+ Steam” setting (on some models) while a cycle is in process to pause it. to add a short steam cycle after 60 minutes to help smooth out wrinkles. 4 MODIFIERS Use to select available modiers for your dryer. Not all NOTE: If you open the dryer door prior to the end cycles and options are available on all models. of the Wrinkle Shield™ option, the dryer will go into standby. Temp When using Timed Dry/Quick Cycle, you may select Steam Refresh (steam models only) a dry temperature based on the type of load you are This cycle is best for reducing wrinkles and odors drying. Use the warmest setting that is safe for the from dry items. Cycle time will increase, depending garments in the load. Follow garment label instructions. on number of items. This is an independent cycle that cannot be combined with any other cycle. NOTE: Automatic Cycles will give you up to four temperatures to adjust, depending on the model and Cycle Signal the “What to Dry” or “How to Dry” selections that have Use this option to turn the signal indicating the end been made. of a drying cycle to low, medium, high, or off. The volume you select here will also be applied to the Dryness Damp Dry Signal. You may adjust the Dryness on Automatic Cycles (except for the Sanitize cycle), if desired. NOTE: You may also turn off the tones that sound when a feature, setting, or option is touched. Touch NOTE: Dryness is for use with Automatic Cycles only. and hold CYCLE SIGNAL for about 3 seconds to turn sounds to low, medium, high, or off. 6 1-4 n Whirlpool & Maytag Front-Load Dryers,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XO('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV Damp Dry Signal Wet Touch to turn the Damp Dry Signal on or off. When The load is still wet and/or the cycle just started. selected, a series of beeps will sound when the load is damp, but not completely dry. This will allow you to Damp take clothes out of the load that do not need to dry This indicator shows that the load is partially dried and completely. This option is available on some cycles. items that you may wish to hang up or iron while still The Damp Dry signal is selected as a default for the damp may be removed. Bulky Items/Normal, Bulky Items/Wrinkle Control, Cool Down and Bulky Items/Heavy Duty cycles, as a reminder The dryer has nished drying with heat and is now to manually reposition bulky loads midway through tumbling the load without heat to cool it down. the cycle. Check Vent Reduce Static (on some models) The Check Vent indicator is a feature available for Touch to add the Reduce Static option to selected Automatic cycles only. This indicator will show the status Automatic cycles. The dryer will automatically tumble, of airow through the dryer and the dryer vent system pause, and introduce a small amount of moisture for the dryer’s life. During the sensing phase at the into the load to help reduce static. This option adds beginning of the cycle, the Check Vent light will come on approximately 3 minutes to the total cycle time. if a blocked vent or low airow issue is detected. This light Control Lock will stay on for the entire cycle. Should the Check Vent Use this option to lock the controls of the dryer light illuminate, refer to the “Troubleshooting” section and avoid an accidental change in cycle options for potential solutions to the issue. or preferences during a drying cycle. The light will be cleared upon completion of the cycle, touching Power, or opening the door. The Check Vent light Touch and hold CONTROL LOCK or DAMP DRY will continue to illuminate during the cycle unless the root SIGNAL (depending on the model) for 3 seconds to cause is resolved. lock or unlock the controls of the dryer. During this time, the LED Display will count down “3-2-1.” REMEMBER: The dryer will continue to operate even Once the controls are locked, the LED Display while the indicator is lit, but poor airow can impact dry will display “Loc.” times and overall performance. For more information on maintaining good airow, see “Check Your Vent System NOTE: The Control Lock function may be enabled for Good Airow.” when recovering from a power failure. To unlock the NOTE: If there are other error issues during a cycle, control, touch and hold CONTROL LOCK or DAMP the Check Vent indicator will not light up. See the DRY SIGNAL (depending on the model) for at least “Troubleshooting” section. 3 seconds. End EcoBoost™ Option This will indicate that the selected cycle has ended The EcoBoost™ option will default on only for the and the load may be removed from the dryer. If Wrinkle Regular/Normal cycle and is only available on that Shield™ has been selected, the dryer may continue to cycle. This option allows you to increase your energy tumble the load, even if “End” is displayed. savings by using a slightly lower heat level. The EcoBoost™ option will increase drying times by Control Lock approximately 40 minutes, which will be reected This will illuminate once the controls are locked. on the LED Display. If optimal time is desired, touch ECOBOOST to turn off this option.

6 LED DISPLAY When you select a cycle, its default settings will light up and the Estimated Time Remaining (for Automatic Cycles) will vary depending on “What to Dry” and “How to Dry” selections, or actual time remaining for Timed Dry cycles (for Manual Cycles) will be displayed.

CYCLE STATUS INDICATORS

Appearance may vary. GENERAL INFORMATION

The Cycle Status Indicators show the progress of a cycle. Whirlpool Control Panel & FeaturesNot all indicators (Console) are available oncontinued all models. Damp Dry Signal SensingWet Touch to turn the Damp Dry Signal on or off. When TheThe Sensing load is indicatorstill wet and/or will light the periodically cycle just started. during Sensor selected, a series of beeps will sound when the load Cycles to indicate that the moisture sensor on the dryer is is damp, but not completely dry. This will allow you to operating.Damp This indicator will not light during Timed Cycles take clothes out of the load that do not need to dry orThis options indicator such showsas Wrinkle that Shield™.the load is partially dried and completely. This option is available on some cycles. items that you may wish to hang up or iron while still DampThe Damp Dry Signal Dry signal is selected as a default for the Wedampt may be removed. 7 The load is still wet and/or the cycle just started. TouchBulky to Items/Normal, turn the Damp Bulky Dry SignalItems/Wrinkle on or off. Control, When Cool Down ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ selected, a series of beeps will sound when the load and Bulky Items/Heavy Duty cycles, as a reminder -XO('7_5(/($6('DampThe dryer has nished drying with heat and is now UHSODFHGE\WKHQXPEHU HJ:EHFRPHV is todamp, manually but not reposition completely bulky dry. loads This midway will allow through you to tumbling the load without heat to cool it down. take clothes out of the load that do not need to dry This indicator shows that the load is partially dried and the cycle. items that you may wish to hang up or iron while still completely. This option is available on some cycles. Check Vent damp may be removed. TheReduce Damp StaticDry signal (on someis selected models) as a default for the The Check Vent indicator is a feature available for BulkyTouch Items/Normal, to add the Reduce Bulky Items/WrinkleStatic option to Control, selected CoolAutomatic Down cycles only. This indicator will show the status andAutomatic Bulky Items/Heavy cycles. The Dutydryer cycles, will automatically as a reminder tumble, Theof airowdryer has through nished the drying dryer andwith theheat dryer and ventis now system topause, manually and reposition introduce bulky a small loads amount midway of moistur throughe tumblingfor the dryer’sthe load life. without During heat the tosensing cool it phase down. at the theinto cycle. the load to help reduce static. This option adds beginning of the cycle, the Check Vent light will come on approximately 3 minutes to the total cycle time. Checkif a blocked Vent vent or low airow issue is detected. This light Reduce Static (on some models) Thewill Check stay on Vent for indicatorthe entire is cycle. a feature Should available the Check for Vent TouchControl to add Lock the Reduce Static option to selected Automatic cycles only. This indicator will show the status Use this option to lock the controls of the dryer light illuminate, refer to the “Troubleshooting” section Automatic cycles. The dryer will automatically tumble, offor airow potential through solutions the dryer to the and issue. the dryer vent system pause,and avoid and introducean accidental a small change amount in cycle of moistur optionse for the dryer’s life. During the sensing phase at the intoor thepreferences load to help during reduce a drying static. cycle. This option adds beginningThe light ofwill the be cycle, cleared the upon Check completion Vent light ofwill the come cycle, on approximately 3 minutes to the total cycle time. touching Power, or opening the door. The Check Vent light Touch and hold CONTROL LOCK or DAMP DRY if a blocked vent or low airow issue is detected. This light willwill stay continue on for tothe illuminate entire cycle. during Should the cycle the Check unless Vent the root ControlSIGNAL Lock (depending on the model) for 3 seconds to cause is resolved. Uselock this or optionunlock to the lock controls the controls of the dryer.of the Duringdryer this light illuminate, refer to the “Troubleshooting” section time, the LED Display will count down “3-2-1.” forREMEMBER: potential solutions The dryer to the will issue. continue to operate even and avoid an accidental change in cycle options while the indicator is lit, but poor airow can impact dry orOnce preferences the controls during are a dryinglocked, cycle. the LED Display The light will be cleared upon completion of the cycle, will display “Loc.” touchingtimes and Power, overall or performance.opening the door. For moreThe Check information Vent light on Touch and hold CONTROL LOCK or DAMP DRY willmaintaining continue to good illuminate airow, during see “Check the cycle Your unless Vent theSystem root SIGNALNOTE: (dependingThe Control on Lock the functionmodel) for may 3 secondsbe enabled to causefor Good is resolved. Airow.” lockwhen or unlockrecovering the controlsfrom a power of the failure. dryer. DuringTo unlock this the NOTE: If there are other error issues during a cycle, time,control, the LEDtouch Display and hold will CONTROLcount down LOCK “3-2-1.” or DAMP REMEMBER: The dryer will continue to operate even whilethe Checkthe indicator Vent indicator is lit, but will poor not airow light up. can See impact the dry OnceDRY the SIGNAL controls (depending are locked, on thethe LEDmodel) Display for at least “Troubleshooting” section. will3 seconds.display “Loc.” times and overall performance. For more information on maintainingEnd good airow, see “Check Your Vent System NOTE:EcoBoost™ The Control Option Lock function may be enabled forThis Good will Airow.” indicate that the selected cycle has ended whenThe recoveringEcoBoost™ from option a power will default failure. on To only unlock for thethe NOTE:and the If thereload mayare other be removed error issues from during the dryer. a cycle, If Wrinkle control,Regular/Normal touch and cycle hold CONTROLand is only LOCKavailable or DAMPon that theShield™ Check hasVent been indicator selected, will not the light dryer up. may See continue the to DRYcycle. SIGNAL This option (depending allows on you the to model) increase for yourat least energy “Troubleshooting”tumble the load, section.even if “End” is displayed. 3 savingsseconds. by using a slightly lower heat level. The EcoBoost™ option will increase drying times by EndControl Lock EcoBoost™approximatelyOption 40 minutes, which will be reected ThisThis will will indicate illuminate that once the selected the controls cycle are has locked. ended Theon EcoBoost™the LED Display. option If optimalwill default time on is only desired, for the touch and the load may be removed from the dryer. If Wrinkle Regular/NormalECOBOOST to cycle turn offand this is onlyoption. available on that Shield™ has been selected, the dryer may continue to cycle. This option allows you to increase your energy tumble the load, even if “End” is displayed. savings by using a slightly lower heat level. The 6 LEDEcoBoost™ DISPLAY option will increase drying times by Control Lock Whenapproximately you select a40 cycle, minutes, its default which settingswill be reected will light up This will illuminate once the controls are locked. andon the the Estimated LED Display. Time If Remainingoptimal time (for is Automaticdesired, touch Cycles) willECOBOOST vary depending to turn on off“What this tooption. Dry” and “How to Dry” selections, or actual time remaining for Timed Dry cycles (for Manual Cycles) will be displayed. 6 LED DISPLAY When you select a cycle, its default settings will light up andCYCLE the Estimated STATUS Time INDICATORS Remaining (for Automatic Cycles) will vary depending on “What to Dry” and “How to Dry” selections, or actual time remaining for Timed Dry cycles (for Manual Cycles) will be displayed.

CYCLE STATUS INDICATORS

Appearance may vary.

The Cycle Status Indicators show the progress of a cycle. Not all indicatorsAppearance are available may on vary. all models. Sensing The Sensing indicator will light periodically during Sensor Cycles to indicate that the moisture sensor on the dryer is Whirlpool & Maytag Front-Load Dryers n 1-5 Theoperating. Cycle Status This indicatorIndicators will show not thelight progress during Timed of a cycle. Cycles Notor alloptions indicators such areas Wrinkleavailable Shield™. on all models. Sensing 7 The Sensing indicator will light periodically during,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQW Sensor LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XO('7_5(/($6('Cycles to indicate that the moisture sensor on the dryer is UHSODFHGE\WKHQXPEHU HJ:EHFRPHV operating. This indicator will not light during Timed Cycles or options such as Wrinkle Shield™.

7 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XO('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV GENERALCONTROL INFORMATION PANEL AND FEATURES Not all features and cycles are available on all models. NOTE: The control panelMaytag features a sensitive Control surface that Panel responds & Features (Console) to a light touch of your finger. To ensure your selections are registered, Nottouch all thefeatures control and panel cycles with areyour available fingertip, noton allyour models. fingernail. When CONTROLNOTEselecting: The a controlsetting PA or panelNEL option, features AND simply touchaFEAT sensitive its URESname. surface that responds to a light touch of your finger. To ensure your selections are Notregistered, all features touch and thecycles control are available panel with on all your models. fingertip, not your fingernail. When selecting a setting or option, simply touch the NOappropriateTE: The control button. panel features a sensitive surface that 4 1 responds to a light touch of your finger. To ensure your 22 4 1 selectionsSTEAM MODEL are registered, W/WIFI touch the control panel with your fingertip, not your fingernail. When selecting a setting or option,Steam simply models touch its name.

AirDry High : AirDry High : Sensing Wet Damp Less More Cool Down SensingCheck VentWet Damp EXTRA POWER Less More Cool Down Oﬀ +Steam EXTRA POWER Check Vent Oﬀ +Steam

5 3 5 6 5 3 7

1 POWER/CANCEL 2 5 OPTIONS 4 1 Touch to turn the dryer on and off. Touch to stop/cancel Use to select available options for your dryer. Not all cycles NON-STEAMa cycle at any MODELS time. and options are available on all models. Non-steam models 2 CYCLE CONTROL KNOB Wrinkle Prevent Turn the knob to select a cycle for your laundry load. Sensor If you will be unable to remove a load immediately, Cycles are Custom Cycle, Bulky Items, Towels, Sanitize, touch WRINKLE PREVENT to add up to 150 minutes Whites, Heavy Duty, Regular, Delicates, Wrinkle Control, of periodic tumbling to help reduce wrinkling. On steam Normal, and Jeans. Timed Cycles are Timed Dry and Quick models, on some cycles,AirDry High you may: select the “+Steam”

setting to add a short steamSensing cycleWet Damp after 60 minutes Dry. The Steam Cycle (on some models) is Steam Refresh. Less More Cool Down See “Cycle Guide” for detailed descriptions of cycles. EXTRA POWER to help smooth out wrinkles.Check Vent Off The Cycle Control Knob can also be pressed to activate the Reduce Static Extra Power option for harder-to-dry loads. See the “Options” Touch to add the Reduce Static option to selected section for more information. Sensor Cycles (see “Cycle Guide”). The dryer will automatically tumble, pause, and introduce a small amount 3 START/PAUSE of moisture into the load to help reduce static. This option Touch and hold until the LED counts down “3-2-1” and the adds approximately 3 minutes to the total cycle time. dryer starts, or touch once while a cycle is in process to 5 3 pausePOWER/CANCEL it. Steam 1 See “CycleSteam addsGuide” steam for availableto the end settings of certain Sensoron each Cycles cycle. Not 4 LEDTouch DIS toPLAY turn AND the dryer SETTI onNG andS off. Touch to stop/cancel a all settingsto help smooth are available wrinkles. withIt is notall cycles.available on Sanitize, Whencycle you at select any time.a cycle, its settings will light up and the 1 POWER/CANCEL 4 LEDDelicates, DISPLAY Steam AND Refresh, SETTI or NGTimedS Cycles (Timed Dry, Estimated Cycle Time (for Sensor Cycles) or actual time More Time/Less Time Touch to turn the dryer on and off. Touch to stop/cancel WhenQuick you Dry). select Steam a cycle, can its be settings used with will High, light upMedium and the High, remainingCYCLE (forCONTROL Timed Cycles) KNOB will be displayed. Touchor Medium MORE heat TIME settings. or LESS This TIME option with adds Timed approximately Cycles to 2 a cycle at any time. Estimated Cycle Time (for Sensor Cycles) or actual time SeeTurn “Cycle the Guide” knob tofor select available a cycle settings for onyour each laundry cycle. load. increase15 minutes or decrease to the total the cycle length time. of a Timed Dry or Quick remainingDry cycle. (for Timed Cycles) will be displayed. 2NotCY SensorallCLE settings CONTROLCycles are areavailable Custom KNO withB Cycle, all cycles. Bulky Items, Towels, SeeCycle “Cycle Signal Guide” for available settings on each cycle. TurnSanitize, the knob Whites,to select Heavy a cycle Duty, for yourRegular, laundry Delicates, load. Sensor Wrinkle NotTempUse all settingsthis to turn are theavailable signal withindicating all cycles. the end of a drying CyclesMoreControl, Time/Lessare Normal,Bulky Items, Timeand Towels, Jeans. SanitizeTimed Cycles(steam aremodels Timed only), Dry Touch MORE TIME or LESS TIME with Timed Cycles Whencycle using on or anyoff. Touchcycle exceptand hold Sanitize, REDUCE youST ATmayIC selectfor Whites,and Quick Heavy Dry. Duty, The Regular, Steam Delicates, Cycle (on Wrinkle some models)Control, is a dry3More seconds temperature Time/Less to turn basedsounds Time on on the or off. type of load you are andtoSteam increase Normal. Refresh. Timedor decrease See Cycles “Cycle the are length TimedGuide” of Dry afor Timedand detailed Quick Dry Dry.descriptions Touch MORE TIME or LESS TIME with Timed Cycles or Quick Dry cycle. drying. Use the warmest setting safe for the garments in Theof cycles.Steam Cycle The Cycle (on some Control models) Knob is canSteam also Refresh. be pressed to theControlto load. increase Follow Lock or decrease garment the label length instructions. of a Timed Dry Seeactivate “Cycle theGuide” Extra for Powerdetailed option descriptions for harder-to-dry of cycles. loads. Useor Quick to lock Dry the cycle. controls of the dryer and avoid Temp Dryness TheWhenSee Cycle the using “Options”Control any cycle Knob section except can also Sanitize,for be pressedmore you information. may to activate select an accidental change in cycle options or preferences the Extra Power option for harder-to-dry loads. See the Temp a dry temperature based on the type of load you are WhenduringWhen using ausing drying Sensor any cycle. cycle Cycles Touc except (excepth and Sanitize, hold for STEAM youthe maySanitize for select cycle), “Options”START/PAUSE section for more information. you3 secondsmay select to lock a Dryness or unlock level the based controls on of the the type dryer. of 3 drying. Use the warmest setting safe for the garments a dry temperature based on the type of load you are inTouch the load. and Follow hold until garment the labelLED instructions.counts down “3-2-1” and the loadDuringdrying. you thisareUse time, drying.the warmest the LED setting Display safe will forcount the downgarments “3-2-1.” 3 START/PAUSE Once the controls are locked, the Control Lock icon Touchdryer and starts, hold oruntil touch the LED once counts while down a cycle “3-2-1” is in processand the to NOTE:in the Dryness load. Follow is for garment use with label Sensor instructions. Cycles only. Drynesspause it. will illuminate. dryerWhen starts, using or Sensor touch onceCycles while (except a cycle for isthe in Sanitizeprocess to Dryness pause it. 5 OPTIONSNOTE: The Control Lock function may be enabled when cycle),LED DISPLAY you may AND select SETTINGS a Dryness level based on the recoveringWhen using from Sensor a power Cycles failure. (except To unlock for the theSanitize control, 4 type of load you are drying. Use tocycle), select you available may select options a Dryness for levelyour based dryer. on Not the all When you select a cycle, its settings will light up and the touch and hold STEAM for at least 3 seconds. NOTE: Dryness is for use with Sensor Cycles only. cyclestype and of options load you areare drying.available on all models. Estimated Cycle Time (for Sensor Cycles) or actual time WrinkleExtra PowerPrevent remaining (for Timed Cycles) will be displayed. NOTE: Dryness is for use with Sensor Cycles only. (SeeThe Whirlpool Extra Power Control option Panel can be Options, used with “Wrinkle both Sensor Shield 6 Option”,and Timed on Drypage Cycles. 1-4.) Press the Cycle Control Knob ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWto activate the Extra Power option,LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ which provides an $XJ('7_5(/($6('1-6 n Whirlpool & Maytag Front-Load Dryers UHSODFHGE\WKHQXPEHU HJ:EHFRPHV additional 10 minutes of cycle time (including additional heat and tumbling, where applicable). When Extra Power is activated, the Cycle Control Knob will illuminate and the estimated time remaining on the display will show an additional 10 minutes. 6 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XO('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV GENERAL INFORMATION Maytag Control Panel & Features (Console) continued Reduce Static The Cycle Status Indicators show the progress of a cycle. (See Whirlpool Control Panel Options, on pages 1-4 & 5.) The Connected Status Indicators show the connected status. Not all indicators are available on all models. Steam (steam models only) Sensing (See Whirlpool Control Panel Options, on pages 1-4 & 5.) The Sensing indicator will light during Sensor Cycles Cycle Signal to indicate that the moisture sensor on the dryer is Use this to turn the signal indicating the end of a drying operating. This indicator will not light during Timed cycle on or off. Touch CYCLE SIGNAL or touch and hold Cycles or options such as Wrinkle Prevent. REDUCE STATIC for 3 seconds to turn sounds on or off. Wet Control Lock The load is still wet and/or the cycle just started. Use to lock the controls of the dryer and avoid an accidental Damp change in cycle options or preferences during a drying cycle. Touch and hold CONTROL LOCK or STEAM for 3 seconds The load still has moisture remaining, a good point in to lock or unlock the controls of the dryer. During this the cycle to remove a garment to air dry or iron. time, the LED Display will count down “3-2-1.” Once the Cool Down controls are locked, the Control Lock icon will illuminate. The dryer has finished drying with heat and is now NOTE: The Control Lock function may be enabled when tumbling the load without heat to cool it down and recovering from a power failure. To unlock the control, touch reduce wrinkling. and hold CONTROL LOCK or STEAM for at least 3 seconds. Check Vent Extra Power The Check Vent indicator is a feature available for The Extra Power option can be used with both Sensor Sensor Cycles only. This indicator will show the status and Timed Dry Cycles. Press the Cycle Control Knob of airflow through the dryer and the dryer vent system to activate the Extra Power option, which provides for the dryer’s life. This feature is available during an additional 10 minutes of cycle time (including Sensor and Steam Cycles only. During the sensing additional heat and tumbling, where applicable). When phase at the beginning of the cycle, the Check Vent Extra Power is activated, the Cycle Control Knob will light will come on if a blocked vent or low airflow issue illuminate6 CONand theNE estimatedCTIVITY time remaining on the is detected.Check This Vent light will stay on for the entire cycle. display willUse show to selectan additional available connectivity10 minutes. options for your dryer. Should the TCheckhis indicator Vent light will showilluminate, the status refer of to airflow the through the dryer 6 CONNECTIVITYNot all cycles and options are available on all models. “Troubleshooting”and the dryer section vent systemfor potential for the solutionsdryer’s life. toThis the feature is ® issue. Use to selectDownload available theconnectivity Whirlpool optionsapp and followfor your the dryer.instructions available during Sensor and Steam Cycles only. During the Not all cyclesto and connect options your aredryer available to your homeon all Wi-Fimodels. network. You may The light willsensing be cleared phase upon at the completion beginning of ofthe the cycle, cycle, the Check Vent Download thealso Whirlpool® visit www.whirlpool.com/connect app and follow the instructions. touching Power/Cancel,light will come or on opening if a blocked the ventdoor or after low airflowthe issue is to connect your dryer to your home Wi-Fi network. You cycle has completed.detected. This Although light will the stay light on will for thebe clearedentire cycle. Should WiFi Connect the Check Vent light illuminate, refer to the “Troubleshooting” may also visit www.whirlpool.com/connect.Touch and hold WIFI CONNECT for 3 seconds during at the beginning of a cycle, it will continue to illuminate during the cyclesection unless for potential the root solutions cause is to resolved. the issue. WiFi Connectthe initial connection of the dryer to your home Wi-Fi network. If the dryer is in a Smart Delay, touch WIFI NOTE: The dryerThe light will will continue be cleared to whenoperate selecting even whilea new cycle, Touch and holdCO WIFINNE CONNECTCT to override for 3 the seconds delay and during begin a dry cycle the indicatortouching is lit, but Power/Cancel, poor airflow or can opening impact the dry door after the cycle the initial connectionimmediately. of the dryer to your home Wi-Fi times and hasoverall completed. performance. Although For the more light information will be cleared at the network. If the dryer is in a Smart Delay, touch WIFI on maintainingbeginning good ofairflow, a cycle, see it will “Check continue Your to Vent illuminate during the CONNECT to overrideRemote theEnable delay and begin a dry cycle System for Goodcycle unlessAirflow.” the Ifroot there cause are is otherresolved. error issues immediately. ® To start a dryer cycle remotely from the Whirlpool app, during a cycle,NO TE:the TheCheck dryer Vent will indicator continue willto operate not light even while the Remote Enabletouch REMOTE ENABLE. The Remote Enable status up. See theindicator “Troubleshooting” is lit, but poor section. airflow can impact dry times and overall indicator will begin blinking. Select the desired cycle, To start a dryer cycle remotely from the Whirlpool® End performance. For more information on maintaining good airflow, cycle settings, and options. Touch and hold START/ see “Check Your Vent System for Good Airflow.” If there are app, touch REMOTEPAUSE ENABLE.to set the The Remote Remote Enable. Enable The statusRemote Enable This will indicate that the selected cycle has ended and other error issues during a cycle, the Check Vent indicator will indicator will statusbegin indicatorblinking. willSelect be solidlythe desired lit. cycle, the load may be removed from the dryer. If Wrinkle cycle settings, and options. Touch and hold START/PAUSE not light up. See the “Troubleshooting” section. NOTE: Any interaction with the dryer once a Remote Prevent has been selected, the dryer may continue to to set the Remote Enable. The Remote Enable status tumble the load, even if “End” is showing in the display. indicator will Enablebe solidly has lit.been set will cause the Remote Enable Control Lock NOTE: Any interactionto cancel. with the dryer once a Remote This will indicate that the selected cycle has ended and the Enable has been set will cause the Remote Enable to This will illuminateload may when be removed the controls from the are dryer. locked. If Wrinkle Prevent has cancel.7 CYCLE AND CONNECTED NOTE: The Controlbeen selected, Lock function the dryer maymay continuebe enabled to tumblewhen the load, 7 CYCLE AND CONNECTEDSTATUS INDI STATUSCATO INDICATORSRS recovering fromeven ifa “End”power is failure. showing To in unlock the display. the control, touch and hold STEAM for at least 3 seconds. Control Lock Connected This will illuminate when the controls are locked. This will illuminate when the dryer is connected to the internet. NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch Smart Delayand hold STEAM for at least 3 seconds. ^ĞŶƐŝŶŐ tĞƚ ĂŵƉ This will illuminate when a smart delay is in effect: the operationConnected of the dryer has been delayed to a time ŽŽůŽǁŶ when lowerThis utility will illuminaterates are inwhen effect. the dryer is connected to the internet. ŚĞĐŬsĞŶƚ Smart Delay Appearance may vary. This will illuminate when a smart delay is in effect: the operation of the dryer has been delayed to a time when lower utility rates The Cycle Status Indicators show the progress of a cycle. are in effect. The Connected Status Indicators show the connected status. Whirlpool & Maytag Front-Load Dryers n 1-7 Not all indicators are available on all models. Sensing The Sensing indicator will light during Sensor Cycles to indicate that the moisture sensor on the dryer is operating. This indicator will not light during Timed Cycles or options such as Wrinkle Prevent. Wet The load is still wet and/or the cycle just started. Damp The load still has moisture remaining, a good point in the cycle to remove a garment to air dry or iron. Cool Down The dryer has finished drying with heat and is now tumbling the load without heat to cool it down and reduce wrinkling.

7 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XO('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV GENERAL INFORMATION Model & Serial Number Location

Model & Serial Number Label Location

Figure 3 - Model / Serial Number

Wiring Diagram Location

Wiring Diagram located beneath top panel, behind Appliance Control Unit (ACU).

Appliance Control Unit Wiring Diagram

Figure 4 & 5 - Wiring Diagram Location

1-8 n Whirlpool & Maytag Front-Load Dryers GENERAL INFORMATION Model & Serial Number Nomenclature

MODEL NUMBER W E D 9620 H C 0

INTERNATIONAL SALES OR MARKETING CHANNEL

BRAND W = Whirlpool; M = Maytag

ACCESS E = Electric Dryer; G = Gas Dryer; H = Heat Pump

PRODUCT W = Washer; D = Dryer

FEATURE SET Higher number represents higher feature set

YEAR OF INTRODUCTION H = 2018

COLOR CODE W = White; C = Chrome Shadow; BK = Black

ENGINEERING CHANGE 0 = Basic Release; 1 = First Revision

SERIAL NUMBER M 8 25 10000

PRODUCTION SITE M = MARION, OH

YEAR OF PRODUCTION 8 = 2018; 9 = 2019

WEEK OF PRODUCTION

PRODUCT SEQUENCE NUMBER

Whirlpool & Maytag Front-Load Dryers n 1-9 GENERAL INFORMATION Product Specifications

ELECTRICAL Fuel Type (Electric) : 240 VAC, 60 Hz, 30 Amp Service Fuel Type (Gas) : 120 VAC, 60 Hz, 15-20 Amp Service PRIMARY FEATURES* Capacity : 7.3 cu. ft. (Maytag) 7.4 cu. ft. (Whirlpool) Control Panel : (Whirlpool) Front Console / Capacitive Touch / Electronic (Whirlpool) Screen In Door / LCD Screen / Touch Screen (Maytag) Front Console/ Indicator Lights / Cycle Select Knob Drum Material : Powder Coat / Stainless Steel Drum Design : Quad Lifters Door Style : Side Swing, Reversible, Window Interior Light : Select Models Energy Star® Qualified : Yes Steam : Select Models Cycles : Varies depending on model Temperatures : Varies depending on model Dryness Levels : (3) Less, Normal, More Check Vent Indicator : Yes EcoBoost™ Energy Saver : Yes Cycle Time Remaining : Yes Moisture Sensor : Yes Smart Appliance/Remote Control : Select Models INSTALLATION CONSIDERATIONS Pedestal Options : Yes Stackable : Yes Venting Direction : 4-Way (Left, Right, Bottom, Rear) Maximum Vent Length : 64 ft. OPTIONS* Control Lock : Locks the controls of the dryer Cycle Signal : Sound when cycle is complete Damp Dry Signal : Sound when load is damp, but not completely dry Eco Boost™ : Use a slightly lower heat level to increase energy savings Reduce Static : Introduces a small amount of moisture to reduce static Wrinkle Shield™/Prevent : Adds up to 150 minutes of periodic tumbling to reduce wrinkling Wrinkle Shield™/Prevent with Steam: Adds up to 150 minutes of periodic tumbling w/steam to reduce wrinkling DIMENSIONS Height : 38 3/4” (98.4 cm) Width : 27” (68.58 cm) Depth : 31” (78.74 cm) Gross Weight : 175 lbs. (79.37 kg) * Features and Options vary by brand and model. 1-10 n Whirlpool & Maytag Front-Load Dryers DIAGNOSTICS & TROUBLESHOOTING Section 2: Diagnostics & Troubleshooting

This section provides diagnostic, fault codes, and troubleshooting information for the “Whirlpool & Maytag Front-Load Gas & Electric Dryers.”

Whirlpool Control Panel

Maytag Control Panel

LCD in Door Control Panel

Abbreviations

Diagnostic Guide

Service Diagnostic Mode

Activating Service Diagnostic Mode

Key Activation & Encoder Test

Service Test Mode

Software Version Display

Exiting Service Diagnostic Mode

Service Fault/Error Codes

Customer Fault/Error Codes

Troubleshooting Guide

Voltage to Hexadecimal Codes

Whirlpool & Maytag Front-Load Dryers n 2-1 FOR SERVICE TECHNICIAN’S USE ONLY DIAGNOSTICS & TROUBLESHOOTING Whirlpool & Maytag Console Diagnostics respective indicator. button once to turn off its Option buttons: press each display segment. Press each modiﬁer button Press once to turn off its respective Pressing Less Time or Pressing More Time button turns off each corresponding indicator. display, and status LEDs. display, Start/Pause button: press once to turn off indicator, the seven-segment to turn off indicator, (features and appearances may vary between models) between vary may and appearances (features Pressing each “HOW to dry”Pressing button turns off each corresponding indicator. Pressing each “WHAT to dry” button each “WHAT Pressing turns off each corresponding indicator. standby mode. diagnostic mode and return to indicator. Press twice to exit service Press indicator. Power button: press once to turn off Power Whirlpool/Amana/Inglis Control Panel Panel Control Whirlpool/Amana/Inglis Mode Service Diagnostic for Test Activation & Encoder Figure 1 - Key WHIRLPOOL/AMANA/INGLIS CONTROL PANEL (features and appearances may vary between models) WHIRLPOOL/AMANA/INGLIS CONTROL PANEL Figure 1a - User Interface Test 2-2 n Whirlpool & Maytag Front-Load Dryers

3$*( DO NOT REMOVE OR DESTROY FOR SERVICE TECHNICIAN’S USE ONLY DIAGNOSTICS & TROUBLESHOOTING Whirlpool & Maytag Console Diagnostics status LED. to standby mode. segment display and the Start/Pause button: press once to turn off the seven- to turn off the indicator. to turn off the indicator. Power button: press once Power Press twice to exit servicePress

diagnostic mode and return

Damp Wet

to turn off the indicator. :

More Time button: press once

Cool Down Cool Sensing Check Vent Check High

this is the Control Lock

+Steam More off the “key” icon on off seven-segment display. NOTE: On some models,

button. Press once to turn

Off Less AirDry to turn off the indicator. Less Time button: press once segment or indicator. or connectivity button once Press each modifier, option, each modifier, Press to turn off its respective display to turn off its respective display (features and appearances may vary between models) between vary may and appearances (features EXTRA POWER turns off the extra power light. Rotating the cycle selector knob Rotating turns off the EXTRA POWER light. the EXTRA turns off Pushing the EXTRA POWER button Pushing the EXTRA Maytag Control Panel Panel Control Maytag Mode Service Diagnostic for Test Activation & Encoder Figure 2 - Key Whirlpool & Maytag Front-Load Dryers n 2-3 MAYTAG CONTROL PANEL (features and appearances may vary between models) CONTROL PANEL MAYTAG Figure 1b - User Interface Test

DO NOT REMOVE OR DESTROY 3$*( DIAGNOSTICS & TROUBLESHOOTING Whirlpool & Maytag Console Diagnostics Abbreviations Within 8 seconds, • Press and Release the 1st selected button, ACU: Appliance Control Unit HMI: Human-Machine Interface • Press and Release the 2nd selected button, • Press and Release the 3rd selected button; Diagnostic Guide • Repeat this 3 button sequence 2 more times. Before servicing, check the following: 3. If this test mode has been entered successfully, all Make sure there is power at the wall outlet. indicators on the console will be illuminated for 5 seconds with “888” showing in the three-digit display and a tone Has a household fuse blown or circuit breaker tripped? Was will sound. If there are no saved fault codes, all indicators a regular fuse used? Inform customer that a time-delay on the console will momentarily turn off, and then only fuse is required. the seven-segment display will come back on and display Is dryer vent properly installed and clear of lint or “888.” obstructions? NOTE: The Service Diagnostic mode will time out after All tests/checks should be made with a VOM (volt- 10 minutes of user inactivity, or shut down if AC power is ohm-milliammeter) or DVM (digital-voltmeter) having a removed from the dryer. sensitivity of 20,000 Ω per volt DC or greater. Unsuccessful Activation Resistance checks must be made with dryer unplugged or If entry into diagnostic mode is unsuccessful, refer to the power disconnected. following indications and actions: IMPORTANT: Avoid using large diameter probes when Indication 1: None of the indicators or display turn on. checking harness connectors as the probes may damage the connectors upon insertion. Action: Select any cycle. Check all harnesses and connections before replacing ¾¾ If indicators come on, try to change the function for the components. Look for connectors not fully seated, broken three buttons used to activate the diagnostic test mode. If or loose wires and terminals, pin insertion, or wires not any button is unable to change the function, something is pressed into connectors far enough to engage metal barbs. faulty with the button, and it will not be possible to enter the diagnostic mode using that button. Replace the HMI A potential cause of a control not functioning is corrosion and housing assembly. or contamination on connections. Use an ohmmeter to check for continuity across suspected connections. ¾¾ If no indicators come on after selecting the cycle, go to TEST #1, ACU Power Check, page 3-8. Service Diagnostic Mode Indication 2: Console indicators begin flashing immediately. These tests allow service personnel to test and verify all inputs Action: If console indicators begin flashing on and off to the machine control electronics. You may want to do a quick immediately, replace the HMI. and overall checkup of the dryer with these tests before going Activation with Saved Fault Codes to specific troubleshooting tests. If there is a saved fault code, it will be flashing in the display. Review the Fault/Error Codes table on page 2-11 for the Activating Service Diagnostic Mode recommended procedure. If there is no saved fault code, 1. Be sure the dryer is in standby mode (plugged in with all “888” will be displayed. indicators off). 2. Select any three (3) buttons (except POWER and START) and follow the steps below, using the same buttons (remember the buttons and the order that the buttons were pressed):

SERVICE DIAGNOSTIC MENU BUTTON PRESS FUNCTION BEHAVIOR 1st Button • Momentary press • Activates Key Activation & Encoder Test • Press and hold for 5 seconds • Exits Service Diagnostics 2nd Button • Momentary press • Activates Service Test Mode • Press and hold for 5 seconds • Software Version Display 3rd Button • Momentary press • Displays Next Error Code • Press and hold for 5 seconds • Clears the Error Codes • See “Activating Service Diagnostic Mode” to activate these functions. Make sure all of step 3 is complete before activation.

2-4 n Whirlpool & Maytag Front-Load Dryers DIAGNOSTICS & TROUBLESHOOTING Whirlpool & Maytag Console Diagnostics KEY ACTIVATION & ENCODER TEST SERVICE TEST MODE NOTE: The Service Diagnostic mode must be activated before NOTE: The Service Diagnostic mode must be activated before entering the Key Activation & Encoder Test; see procedure on entering Service Test Mode; see procedure on page 2-4. page 2-4. NOTE: If, at any point, the user presses the POWER button or Active Fault Code Display In Key Activation & Encoder Test opens the door during Service Test Mode, the dryer exits to If the display begins flashing while in the Key Activation & standby mode. Encoder Test, it is displaying an active fault code. Active fault NOTE: Door must be closed to perform test. Dryer must be codes are codes that are currently detected. Only one active cool before test to run correctly. fault code can be displayed at a time. Active Fault Code Display in Service Test Mode Entry Procedure If the display begins flashing while in Service Test Mode, it is Press and release the 1st button used to activate Service displaying an active fault code. Active fault codes are codes Diagnostic mode. The following test will be available: that are currently detected. Only one active fault code can be displayed at a time. DIAGNOSTIC: Key Activation & Encoder Test Entry Procedure Pressing each button will turn off its corresponding indicator(s) To enter Service Test Mode, press and release the 2nd button or display segment and sound a beep (see figure 1 or 2, pages used to activate the Service Diagnostic mode. All LEDs (except 2-2 and 2-3.) for POWER) turn off, 888“ ” is displayed for 2 seconds, and the On some models, rotating the cycle selector knob turns off the START button begins to flash. Extra Power light. PERFORM ALL TESTS: Press and release the START button to NOTE: A second press of the POWER button while in Key run ALL tests indicated in the chart below and on page 2-6. Activation & Encoder Test mode exits the Service Diagnostic VOLTAGE AND WATER SYSTEM-ONLY TESTS: Press and hold mode and returns the dryer to standby mode. the START button for 5 seconds after step 3 to run only the ¾¾ If indicators do not turn off and beep after pressing buttons voltage and water system tests. and, on some models, rotating the cycle selector knob, go Exit Procedure to TEST #6: Buttons and Indicators, page 3-20. When the test is complete, press the POWER button to exit Exit Procedure Service Test Mode and return to standby mode. To exit Key Activation & Encoder Test, press the POWER button once or twice (depending on diagnostic procedure) or press and hold the 1st button used to activate Service Diagnostic mode. SERVICE TEST MODE CHART NOTE: The Water Valve (if available) will be activated during steps 2 through 8. This will leave some water in the drum. After the test has been completed, be sure to wipe up any water remaining in the drum.

Step # Action Component User Interface Response User enters Service Test Mode All LEDs are off and dryer is waiting for “START” 1 through Service Diagnostics. Door must be closed. button to be pressed. Motor ON Heater/Gas Valve ON Last 3 digits of serial number will display for 2 seconds 2 Press and release the “START” button to begin the test. Water Valve ON (only Connected models). (Steam models only) Motor ON 1. All LEDs are ON for 2 seconds. All LEDs ON, test starts Heater/Gas Valve ON 3 automatically. 2. After 2 seconds, the word “Enc” will be displayed. Water Valve ON (Only Maytag Models). (Steam models only) (Only Maytag models) Encoder Test starts 1. Display shows “Enc”. User should rotate encoder at least 1 position in any direction. automatically (Only Maytag Motor ON models) 2. After encoder is rotated, the encoder LED will Heater/Gas Valve ON 4 1. Rotate encoder one turn OFF. position. Water Valve ON (Steam models only) 3. User must press and release the “EXTRA POWER” 2. Press and release the button in the encoder. “EXTRA POWER” button 4. After the “EXTRA POWER” button is pressed, the LEDs illuminating the button will turn OFF. Continued on following page . . .

Whirlpool & Maytag Front-Load Dryers n 2-5 DIAGNOSTICS & TROUBLESHOOTING Whirlpool & Maytag Console Diagnostics

Step # Action Component User Interface Response Motor ON 1. Display shows “but” and dryer is waiting for Button Test starts automatically. Heater/Gas Valve ON “TEMP” button to be pressed. 5 1. Press and release “TEMP” 2. After the “TEMP” button is pressed, all LEDs on button. Water Valve ON (Steam models only) the HMI are turned OFF. 1. First three digits of the model number are Motor ON displayed for 2 seconds. Heater/Gas Valve ON 6 Model Number is displayed 2. Next three digits of the model number are automatically. Water Valve ON displayed for 2 seconds. If Model number has less (Steam models only) than 6 digits, “-” will be displayed for each digit missing. Heater/Gas Valve Test starts automatically. Motor ON 1. Press and release “TEMP” Heater/Gas Valve ON Display shows “Lod” and dryer is waiting for “TEMP” 7 button. button to be pressed. 2. After “TEMP” button is Water Valve ON pressed, the heater or gas (Steam models only) valve will be turned OFF. Door Test starts automatically. 1. Open the door. Motor ON 2. After door is opened, all Display shows “DrS” and dryer is waiting for the door 8 Water Valve ON to be opened. Loads will be turned OFF. (Steam models only) Drum Light will be turned ON.

Front Moisture Strips Test starts 1. Display shows “STR” or “ST1” for Quad Sensing automatically. models. 9 1. User touches the front moisture strips for 5 2. Dryer is waiting for the user to touch the front seconds. moisture strips. Rear Moisture Strips Test starts automatically (Only Quad (Only Quad Sensing Models) Sensing models) 10 1. Display shows “ST2”. 1. User touches the rear 2. Dryer is waiting for the user to touch the rear moisture strips for 5 moisture strips. seconds. Machine Fuel Type is Display shows “EEE” for Electric dryers or “ggg” for 11 automatically displayed. Gas dryers for 2 seconds. If all sequences are completed, the HMI will display 12 Service Test finishes “PAS” and the End of Cycle sound is played.

IMPORTANT: Turn on Water Valve if it was turned off for the Service Test Mode. Wipe up any remaining water in drum. NOTES: • Service Test Mode has a timeout of 2 minutes. • If an error is discovered at anytime during the test, Service Test Mode will stop and display the corresponding error code in the 7-segment display. The error sound will be played.

2-6 n Whirlpool & Maytag Front-Load Dryers DIAGNOSTICS & TROUBLESHOOTING Whirlpool & Maytag Console Diagnostics SOFTWARE VERSION DISPLAY Advancing Through Saved Fault/Error Codes NOTE: The Software Version Display mode will time out after Procedure for advancing through saved fault codes: 10 minutes of user inactivity and return to standby mode. Press and release  beep tone  most recent fault Entry Procedure the 3rd button used code is displayed To enter Software Version Display, press and hold the 2nd to activate Service button used to activate the Service Diagnostic mode for 5 Diagnostics seconds. Upon entry, the display will automatically cycle Repeat  beep tone  second most through the following information: recent fault code is • ACU Firmware revision code (C: major revision number, C: displayed minor revision number, C: test revision number) Repeat  beep tone  third most recent • ACU Settings File revision code (S: flashes 4 times, each fault code is time showing 2 digits of the 8-digit number) displayed • HMI Application Firmware revision code (U: major revision Repeat  beep tone  forth most recent number, U: minor revision number, U: test revision fault code is number) displayed • HMI Touch Firmware revision code (t: major revision Repeat  beep tone  fifth most recent number, t: minor revision number, t: test revision number) fault code is • HMI Audio Firmware revision code (A: major revision displayed number, A: minor revision number, A: test revision number) Repeat  triple beep  back to the most Exit Procedure recent fault code Pressing the POWER button will exit Software Version Display and return dryer to standby mode. Clearing Fault Codes To clear stored fault codes, enter Service Diagnostic mode. FAULT/ERROR CODES Then press and hold the 3rd button used to enter Service Diagnostic mode for 5 seconds. Once the stored fault codes Refer to customer diagnostic codes and service fault/error are successfully erased, the seven segment display will show codes on page 2-11. “888” and a beep will sound. Fault/Error Code Display Method Fault codes are displayed by alternately showing F# and E#. All fault codes have an F# and an E#. The F# indicates the suspect EXITING SERVICE DIAGNOSTIC MODE System/Category. The E# indicates the suspect Component Use either of the two methods below to exit diagnostic mode: system. • Pressing and holding the 1st button used to activate Up to five Fault/Error codes may be stored. When the oldest the Service Diagnostic mode for 5 seconds. fault code is displayed, additional presses of the 3rd button • Pressing the POWER button once or twice, depending will result in a triple beep, then display of the most recent fault on diagnostic procedure. code. If each press of the 3rd button results in a triple beep and the display shows “888”, no saved fault codes are present.

Whirlpool & Maytag Front-Load Dryers n 2-7 CONTROL PANEL AND FEATURES Not all features and cycles are available on all models. FigureNOTE: 1 -The LCD controlScreen inpanel Door features a sensitive surface that responds to a light touch of your nger. To ensure your selections are registered, touch the control panel with your ngertip, not your ngernail. When selecting a setting or option, simply touch the DIAGNOSTICSappropriate button. & TROUBLESHOOTING

Whirlpool2 LCD in Door Diagnostics5

Home Remote Enable

4:28 ..... 0:45

What to Dry How to Dry REGULAR NORMAL

Temperature Set Auto-Drying L... Wrinkle Shield LOW NORMAL OFF

Power Favorites LCD Screen Tools Start/Pause 1 3 4 6 7 ABBREVIATIONS ACTIVATING SERVICE DIAGNOSTIC ACU: Appliance Control Unit MODE HMI: Human-Machine Interface IMPORTANT: Use Service Diagnostic Mode without laundry in 1 POWER/CANCEL BUTTON the5 dryer.REMOTE ENABLE BUTTON Touch to turn the dryer on or off or to a cancel a cycle. 1. BeDownload sure the thedryer Whirlpool is in standby® app and mode follow (plugged the instructions in with all DIAGNOSTIC GUIDE indicatorsto connect off). your dryer to your home Wi-Fi network. You 2 BeforeHOME servicing, BUTTON check the following: 2. Openmay andalso closevisit www.whirlpool.com/connect the dryer door. . In Canada, Touch this button and the LCD screen will show the visit www.whirlpool.ca/connect. After having connected Makehome sure screen, there where is power you atcan the select wall your outlet. cycle, settings, 3. Pressto Wi-Fi, the POWERpress the until REMOTE the dryerENABLE display button turns any on.time After you a Hasand a household options. fuse blown or circuit breaker tripped? Was fewwant seconds, to use thethe app. home Pressing screen this will button display. locks out the 3a regularFAVORITES fuse used? BUTTON Inform customer that a time-delay 4. PressLCD thescreen TOOLS and buttonyou will be- prompted with a message about the dryer waiting for input from the app. To exit this mode, fuseStores is required. and accesses your favorite cycles, and also 5. Frompress the the TOOLS REMOTE menu, ENABLE scroll button down again.to “INFO.” Is dryeraccesses vent a properly history of installed recently andrun cycles. clear of lint or 6. From the INFO menu, select “SERVICE & SUPPORT.” obstructions? 67 TOOLS BUTTON 4 LCD SCREEN 7. From the SERVICE INFO screen, Press and hold the Touch this button to access the Tools screen. For more All Usetests/checks this screen should to select be madecycle, settings,with a VOM options, (volt- etc. DIAGNOSTICSinformation, see button page 11.until theENTER “ PASSWORD” ohm-milliammeter)Swiping the screen or gives DVM access (digital-voltmeter) to ve frequently having run a screen is displayed. sensitivity of 20,000 Ω per volt DC or greater. cycles. 8.7 FromSTART/PAUSE the ENTER PASSWORD BUTTON screen, input “123, 123, Resistance checks must be made with dryer unplugged or 123Touch,” and and press hold “ toENTER start,.” or touch to pause a cycle. When power disconnected. the dryer drum begins to move, release the START/PAUSE 9. The WARNING DIAGNOSTIC MODE screen will display. Touch IMPORTANT: Avoid using large diameter probes when button. Continuing to hold the Start/Pause button after the ENTERdryer tohas enter started diagnostic will cause mode.the dryer The DIAGNOSTICto stop. HOME checking harness connectors as the probes may damage screen will be displayed. To continue with the tests in Service the connectors upon insertion. Diagnostic Mode, see page 2-9. Check all harnesses and connections before replacing components. Look for connectors not fully seated, broken or loose wires and terminals, pin insertion, or wires not Activation with Saved Fault Codes pressed into connectors far enough to engage metal barbs. If there is a saved fault code, the F number will be shown in A potential cause of a control not functioning is corrosion the display. Review the Fault/Error Codes beginning on page or contamination on connections. Use an ohmmeter to 2-11 for the recommended procedure and how to display check for continuity across suspected connections. saved error codes.

Exit Procedure SERVICE DIAGNOSTIC MODE To exit the Service Diagnostic Mode Tests, scroll to the top of the DIAGNOSTICS HOME screen, press the “<” button in the These6 tests allow service personnel to test and verify all inputs to the machine control electronics. You may want to do a quick top left corner of the screen twice, and then press the HOME ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWbutton. LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XO('7_5(/($6('and overall checkup of the dryer with these tests before going UHSODFHGE\WKHQXPEHU HJ:EHFRPHV to specific troubleshooting tests. NOTE: Service Diagnostic Mode times out after 5 minutes of user inactivity.

2-8 n Whirlpool & Maytag Front-Load Dryers DIAGNOSTICS & TROUBLESHOOTING Whirlpool LCD in Door Diagnostics DANGER WARNING

Electrical Shock Hazard Electrical Shock Hazard Only authorized technicians should perform Disconnect power before servicing. diagnostic voltage measurements. Replace all parts and panels before operating. After performing voltage measurements, Failure to do so can result in death or disconnect power before servicing. electrical shock. Failure to follow these instructions can result in death or electrical shock.

Voltage Measurement Safety Information When performing live voltageFOR measurements, SERVICE TECHNICIAN’S you must do the following: USE ONLY Verify the controls are in the off position so that the appliance does not start when energized. Allow enough space to perform the voltage measurements without obstructions. Keep other people a safe distanceSERVICE away from DIAGNOSTIC the appliance to MODE prevent TESTSpotential injury. NOTE:Always The use Servicethe proper Diagnostic testing equipment. Mode must be activated before performing the tests; seeAfter procedure voltage measurements, on page 3. always disconnect power before servicing.

SERVICE DIAGNOSTIC MODE TESTS From the DIAGNOSTICS HOME screen: NOTE: FTherom Service the DIAGNOSTICSDiagnostic Mode HOMEmust be activatedSCREEN: before performing the tests; see procedure on this page. < DIAGNOSTICS HOME The following section describes components that may be turned on and off to help with troubleshooting certain issues. IMPORTANT: Turn off power or disconnect dryer before Error Diagnostic attaching test leads. Be sure test leads are attached prior to component activation. To check voltage measurements, the following steps must be followed: Clear Error History 1. Unplug dryer or disconnect power. 2. Connect voltage measurement equipment to appropriate connectors. Figure 1 3. Plug in dryer or reconnect power and confirm voltage reading. Scroll down and select “Component Activation” 4. After performing voltage measurements, unplug dryer or Clear Error History disconnect power.

Active Fault Code Display in Quick Service Cycle System Info If the display begins flashing while running a Quick Service Cycle, it is displaying an active fault code. Active fault codes are codes that are currently being detected. Only one active fault codeScroll can bedown displayed and atselect a time. Component Activation “Component Activation”

WiFi Figure 2 Continued on following page . . . Whirlpool & Maytag Front-Load Dryers n 2-9 Motor Turn Left and Right Off

Wash Heater Off

Scroll down and select Door Unlock “Door Unlock” Off

Drain Pump Off

Scroll back up and turn on loads as follows: < Component Activation Turn “Motor Turn Left/CCW” On – Motor Turn Left /CCW Off confirm wattage measurement Turn “Motor Turn Left/CCW” Off – confirm wattage measurement Motor Turn Left and Right Off Turn “Motor Turn Left and Right” On – confirm wattage measurement Turn “Motor Turn Left and Right” Off – confirm wattage measurement

DO NOT REMOVE OR DESTROY 3$*( DIAGNOSTICS & TROUBLESHOOTING Whirlpool LCD in Door Diagnostics SERVICE DIAGNOSTIC MODE TESTS (Continued) Component Activation NOTE: If, at any point, the user presses the POWER button To enter the Service Test Mode from the Component during the Service Test Mode, the dryer exits to standby mode. Activation menu, press “START” to begin the diagnostic test PERFORM ALL TESTS: Complete all tests listed in the Service (see Figure 3). Perform the “Actions” listed in the chart below Test Mode chart below. At the completion of all the tests, the to advance through each step in the Service Test Mode. Human-Machine Interface (HMI) will respond an overall status of PASSED or FAILED.

Exit Procedure When the test cycle is complete, press the POWER button to exit Service Test Mode and return to standby mode.

Figure 3

Service Test Mode The Service Test Mode will run as described in the table below. NOTE: The drum must be empty during this test. Step Action Component Human-Machine Interface Response 1 User enters "Component Activation" Display shows "START - Off" through Service Diagnostics 2 Touch START to begin “Quick Service "Motor On "Display shows ""DRYER - FACTORY TESTING"" Cycle” test. Water Valve On" Model Number: Serial Number: ""Advance Phase"" button prompt" 3 Touching the "Advance Phase" "Motor On "Display shows ""DRYER - FACTORY TESTING"" button begins the heater test. Water Valve On Test: Heater Heater On" ""Advance Phase"" button prompt" 4 Touching the "Advance Phase" "Motor On Display shows "START - On" button stops the heater test. Water Valve On Heater Off" 5 Open door to test the door switch. "Motor Off "Display shows ""DRYER - FACTORY TESTING"" Water Valve Off Test: Door Switch Door Switch" If the Door Switch FAILED, the diagnostic test will not continue or timeout. If the Door Switch test PASSED, the message advances to: Test: Moisture Sensor" 6 Touch your fingers across the two Moisture Sensor "Display shows ""DRYER - FACTORY TESTING"" front moisture sensor strips Test: Moisture Sensor If the Moisture Sensor FAILED, the diagnostic test will not continue or timeout. If the Moisture Sensor test PASSED, the message advances to: Overall Status: PASSED/FAILED" 7 "If all tests PASS = Overall Status: PASSED If any tests FAIL = Overall Status: FAILED" NOTE: The steam valve will be activated during steps 1 - 4. Wipe up any excess water in drum after diagnostic test has completed.

2-10 n Whirlpool & Maytag Front-Load Dryers DIAGNOSTICS & TROUBLESHOOTING Console and LCD Fault Error Codes WARNING Service Fault/Error Codes Fault/Error Code Display Method Fault codes are displayed by showing F#E#. The F# indicates the suspect System/Category. The E# indicates the suspect Component system. The fault codes below may be indicated under various conditions and can be accessed through Service Diagnostics. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

Code Description Explanation and Recommended Procedure Indicates no voltage detected at the heater relay. F1E1 Motor or Heater Failure • Unplug dryer or disconnect power and check that the wires are plugged into the or Connector Problem heater element(s) and the relay(s) on the ACU. • For motor check, see Test #3: Motor Circuit, page 3-12. Indicates that the exhaust thermistor is open or shorted. If the temperature drops F3E1 Exhaust Thermistor below 18° F (> 50k ohms), the exhaust thermistor is open. If the temperature is Open/Shorted above 250° F (< 500 ohms), the exhaust thermistor has shorted. May occur if the J14 connector is not plugged into the ACU. See TEST #4a: Thermistors, page 3-16.

F3E2 Moisture Sensor 1 Indicates the moisture sensor strip is open or shorted. This fault code will only appear Open/Shorted when in the service diagnostic mode. See TEST #5: Moisture Sensor, page 3-19. Indicates that the inlet thermistor is open or shorted. If the temperature drops below F3E3 Inlet Thermistor Open/ 18° F (> 245k ohms), the inlet thermistor is open. If the temperature is above 391° F Shorted (< 328 ohms), the inlet thermistor has shorted. May occur if the J14 connector is not plugged into the ACU. See TEST #4a: Thermistors, page 3-16. Moisture Sensor 2 Indicates the second moisture sensor strip is open or shorted. This fault code will only F3E5 Open/Shorted (only appear when in the service diagnostic mode. See TEST #5: Moisture Sensor, page 3-19. Quad Sense models) Indicates that the ACU and HMI have not communicated for a specified amount of time. F6E1 • Unplug dryer or disconnect power. ACU - HMI • Check the harness continuity and connections between the ACU and HMI. Communication Error F6E2 • Check AC and DC supplies. See TEST #1: ACU Power Check, page 3-8. • Replace the HMI. • Replace the ACU. Indicates that the WiFi Module has not responded for a specified amount of time. WiFi Module • Unplug dryer or disconnect power. FCE1 Communications Lost • Check WiFi Module at HMI. • Replace HMI.

Customer Diagnostic Codes

Code Description Explanation and Recommended Procedure PF Power Failure PF indicates that a power failure occurred while the dryer was running. Press START to continue the cycle, or press POWER to clear the display.

Whirlpool & Maytag Front-Load Dryers n 2-11 DIAGNOSTICS & TROUBLESHOOTING Console and LCD Troubleshooting Guide Troubleshooting Guide NOTE: Always check for error codes first (page 2-11). Problem Possible Cause Checks & Tests Won’t Power Up No power to dryer. Check power at outlet, check circuit breaker, fuses, or junction • No operation box connections. • No keypad Connection problem between AC See Test #2: Supply Connections, page 3-10. response plug and dryer. • No LEDs or display Connection problem between ACU Check connections and harness continuity between ACU and and HMI. HMI. Power supplies not present at See Test #1: ACU Power Check, page 3-8. machine electronics. HMI problem. See Test #6: Buttons & Indicators, page 3-20. Will Not Start Cycle Door not fully closed or striking the Be sure the door is completely closed, then press and hold the (No response when door latch. START button. START button is pressed.) Door switch problem. See Test #7: Door Switch, page 3-21. Drive belt/belt switch (gas only) See Test #3: Motor Circuit, page 3-12. problem. Thermal fuse / Motor Problem See Test #3: Motor Circuit, page 3-12. HMI problem. See Test #6: Buttons & Indicators, page 3-20. ACU problem. See Test #1: ACU Power Check, page 3-8. Will Not Shut Off Poor airflow. Check lint screen and exhaust vent. Clean if necessary. When Expected Check the Start/Pause button. Perform Key Activation & Encoder Test. Moisture sensor problem. See Test #5: Moisture Sensor, page 3-19. Thermistor problem. See Test #4a: Thermistors, page 3-16. HMI problem. See Test #6: Buttons & Indicators, page 3-20. ACU problem. See Test #1: ACU Power Check, page 3-8. Console Won’t Accept User selected invalid option. Refer customer to “Use and Care Guide.” Selections HMI problem. See Test #6: Buttons & Indicators, page 3-20. Drum Will Not Spin Drive belt/belt switch (gas only) See Test #3: Motor Circuit, page 3-12. problem. Thermal fuse (elect. only). See Test #4b: Thermal Fuse, page 3-17. Door switch problem. See Test #7: Door Switch, page 3-21. Motor problem. See Test #3: Motor Circuit, page 3-12. ACU problem. See Test #1: ACU Power Check, page 3-8. Will Not Heat Check installation. Verify proper dryer installation. Check for L1 and L2. Perform ACU L1 and L2 tests under Service Test Mode. Heater system malfunction or open See Test #4: Heat System, page 3-14. heater coil. ACU problem. See Test #1: ACU Power Check, page 3-8.

Continued on following page . . .

2-12 n Whirlpool & Maytag Front-Load Dryers DIAGNOSTICS & TROUBLESHOOTING Console and LCD Troubleshooting Guide Troubleshooting Guide Continued from page 2-9. Problem Possible Cause Checks & Tests Heats in Air Cycle Heater coil shorted. See Test #4: Heat System, page 3-14. Heater relay shorted. See Test #4: Heat System, page 3-14. Heater system problem. See Test #4: Heat System, page 3-14. Shuts Off Before Dryness setting for auto cycles. Increase Dryness setting for one or more auto cycles. Clothes Are Dry Lint screens full. Clean if necessary. Refer customer to “Use and Care Guide.” Heater vent clogged. Clean if necessary. Refer customer to “Use and Care Guide.” Moisture Sensor problem. See Test #5: Moisture Sensor, page 3-19. Water Valve Not Steam cycle not selected. Refer customer to “Use and Care Guide”. Dispensing (on some models) No water to valve. Verify water supply is turned on. (Water valve is activated No water from valve. See Test #9: Water Valve, page 3-23. intermittently during the steam cycle.) Water Leaking From Residue buildup on water nozzle Unscrew nozzle and clean if necessary. Refer customer to “Use Dryer (on some opening. and Care Guide.” models) (Too much water being dispensed during steam cycles.)

Whirlpool & Maytag Front-Load Dryers n 2-13 FOR SERVICE TECHNICIAN’S USE ONLY

Voltage to Hexadecimal Codes DIAGNOSTICS & TROUBLESHOOTING Voltage is displayed inVoltage hexadecimal to (Hex) Hexadecimal format on models with Codes a 2-digit 7-segment display. If the calculated voltage is greater than 255 volts, FF will be displayed. See the table below for Voltage is displayed in hexadecimal (Hex) format on models with a 2-digit 7-segment display. If the calculated voltage is greater than 255 thevolts, voltage FF will beto displayed.hex codes. See the table below for the voltage to hex codes.

HEX Display Voltage HEX Display Voltage HEX Display Voltage HEX Display Voltage 5A 90 85 133 b0 176 db 219 5b 91 86 134 b1 177 dC 220 5C 92 87 135 b2 178 dd 221 5d 93 88 136 b3 179 dE 222 5E 94 89 137 b4 180 dF 223 5F 95 8A 138 b5 181 E0 224 60 96 8b 139 b6 182 E1 225 61 97 8C 140 b7 183 E2 226 62 98 8d 141 b8 184 E3 227 63 99 8E 142 b9 185 E4 228 64 100 8F 143 bA 186 E5 229 65 101 90 144 bb 187 E6 230 66 102 91 145 bC 188 E7 231 67 103 92 146 bd 189 E8 232 68 104 93 147 bE 190 E9 233 69 105 94 148 bF 191 EA 234 6A 106 95 149 C0 192 Eb 235 6b 107 96 150 C1 193 EC 236 6C 108 97 151 C2 194 Ed 237 6d 109 98 152 C3 195 EE 238 6E 110 99 153 C4 196 EF 239 6F 111 9A 154 C5 197 F0 240 70 112 9b 155 C6 198 F1 241 71 113 9C 156 C7 199 F2 242 72 114 9d 157 C8 200 F3 243 73 115 9E 158 C9 201 F4 244 74 116 9F 159 CA 202 F5 245 75 117 A0 160 Cb 203 F6 246 76 118 A1 161 CC 204 F7 247 77 119 A2 162 Cd 205 F8 248 78 120 A3 163 CE 206 F9 249 79 121 A4 164 CF 207 FA 250 7A 122 A5 165 d0 208 Fb 251 7b 123 A6 166 d1 209 FC 252 7C 124 A7 167 d2 210 Fd 253 7d 125 A8 168 d3 211 FE 254 7E 126 A9 169 d4 212 FF 255 7F 127 AA 170 d5 213 80 128 Ab 171 d6 214 81 129 AC 172 d7 215 82 130 Ad 173 d8 216 83 131 AE 174 d9 217 84 132 AF 175 dA 218

2-14 n Whirlpool & Maytag Front-Load Dryers

DO NOT REMOVE OR DESTROY 3$*( COMPONENT TESTING Section 3: Component Testing

This section provides a wiring diagram, control board specifications, testing procedures and strip circuits for the “Whirlpool & Maytag Front-Load Gas & Electric Dryers.”

Testing: Safety Information

Component Locations

Wiring Diagram - Whirlpool, Electric

Wiring Diagram - Whirlpool, Gas

Wiring Diagram - Maytag, Electric

Wiring Diagram - Maytag, Gas

Component Testing

TEST #1: ACU Power Check

TEST #2: Supply Connections

TEST #3: Motor Circuit

TEST #4: Heating System

TEST #4a: Thermistors

TEST #4b: Thermal Fuse

TEST #4c: Thermal Cut-Off

TEST #4d: Gas Valve (Gas Dryer)

TEST #5: Moisture Sensor

TEST #6: Buttons and Indicators

TEST #7: Door Switch

TEST #8: Drum LED

TEST #9: Water Valve

Whirlpool & Maytag Front-Load Dryers n 3-1 COMPONENT TESTING For Service Technician Use Only

DANGER WARNING

Voltage Measurement Safety Information When performing live voltage measurements, you must do the following: Verify the controls are in the off position so that the appliance does not start when energized. Allow enough space to perform the voltage measurements without obstructions. Keep other people a safe distance away from the appliance to prevent potential injury. Always use the proper testing equipment. After voltage measurements, always disconnect power before servicing.

IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. Most people begin to feel an ESD discharge at approximately 3000V. It takes as little as 10V to destroy, damage, or weaken the main control assembly. The new main control assembly may appear to work well after repair is finished, but a malfunction may occur at a later date due to ESD stress. Use an anti-static wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the appliance -OR- Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance. Before removing the part from its package, touch the anti-static bag to a green ground connection point or unpainted metal in the appliance. Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only. When repackaging main control assembly in anti-static bag, observe above instructions.

IMPORTANT SAFETY NOTICE — “For Technicians only” This service data sheet is intended for use by persons having electrical, electronic, and mechanical experience and knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet.

3-2 n Whirlpool & Maytag Front-Load Dryers COMPONENT TESTING For Service Technician Use Only COMPONENT LOCATIONS - WHIRLPOOL (FIGURE 1)

Under Top Panel • Appliance Control Unit (ACU) • Human-Machine Interface (HMI) • Inlet Thermistor (Gas)

Drum Light Assembly (on some models) Behind Rear Panel • Spray Nozzle (on some models) • Water Valve (on some models) • Moisture Sensor Strips (Quad Sense models) Door Switch • Thermal Cut-off (Location may vary • Inlet Thermistor between models) (Electric) • High Limit Thermostat • Heater Assembly

Behind Front Panel & Bulkhead • Motor Assembly & Belt Switch (Gas only) • Thermal Fuse • Outlet Thermistor • Moisture Sensor Strips

NOTE: Refer to Figure 2, page 3-14, for gas dryer component locations.

Whirlpool & Maytag Front-Load Dryers n 3-3 UHSODFHGE\WKHQXPEHU HJ:EHFRPHV ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQW LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\

COMPONENT TESTING For Service Technician Use Only WIRING DIAGRAM - WHIRLPOOL, ELECTRIC (240/208 VAC)

Line 1 Line 2 Neutral 3.3-3.6 W 2.7-3.0 W ACU 510 - 590 W HMI HMI INDIGO CONSOLE CONSOLE

3-4 n Whirlpool & Maytag Front-Load Dryers $XJ('7_5(/($6(' COMPONENT TESTING For Service Technician Use Only WIRING DIAGRAM - WHIRLPOOL, GAS (120 VAC)

Line 1 Neutral 570 ± 28.5 W 1300 ± 65 W UHSODFHGE\WKHQXPEHU HJ:EHFRPHV 1400 ± 70 W 3.3-3.6 W 2.7-3.0 W ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQW LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ ACU 510 - 590 W HMI HMI INDIGO CONSOLE CONSOLE

Whirlpool & Maytag Front-Load Dryers n 3-5 $XJ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQW LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\

COMPONENT TESTING For Service Technician Use Only WIRING DIAGRAM - MAYTAG, ELECTRIC (240/208 VAC)

Line 1 Line 2 Neutral 3.3-3.6 W 2.7-3.0 W ACU 510 - 590 W HMI WiFi Board

3-6 n Whirlpool & Maytag Front-Load Dryers $XJ('7_5(/($6(' COMPONENT TESTING For Service Technician Use Only WIRING DIAGRAM - MAYTAG, GAS (120 VAC)

Whirlpool & Maytag Front-Load Dryers n 3-7 $XJ('7_5(/($6(' COMPONENT TESTING For Service Technician Use Only then stays lit after boot-up is complete), but the HMI does DANGER not, there may be a problem with the HMI. 2. Unplug dryer or disconnect power. 3. Check for appropriate line voltages at the outlet: 240 VAC (electric 2-phase), 208 VAC (electric 3-phase), or 120 VAC (gas). ¾¾ If line voltage is present, go to step 4. ¾¾ If line voltage is not present, check for tripped circuit Electrical Shock Hazard breaker or blown household fuse. If CB (circuit breaker) is not tripped, have customer check with qualified Only authorized technicians should perform electrician. diagnostic voltage measurements. 4. Remove top panel to access the machine electronics. After performing voltage measurements, 5. ACU VAC – With voltmeter set to AC, connect black probe disconnect power before servicing. to ACU J8-3 (N) and red probe to J9-2 (L1). (See Figure 1, Failure to follow these instructions can result in page 3-9.) Plug in dryer or reconnect power. death or electrical shock. ¾¾ If 120 VAC is present, unplug dryer or disconnect power and go to step 6. ¾¾ If 120 VAC is not present, unplug dryer or disconnect Component Testing power and perform TEST #2: Supply Connections, page 3-10. 6. ACU +5 VDC – With voltmeter set to DC, unplug connector TESTING DRYER COMPONENTS FROM THE J2 from the ACU and connect black probe to ACU J2-4 CONTROL (ground) and red probe to J2-2 (+5 VDC). Plug in dryer or Before testing any of the components, perform the following reconnect power. checks: ¾¾ If +5 VDC is present, go to step 9. • The most common cause for mis-diagnosed control ¾¾ If +5 VDC is not present, go to step 7. failure is poor connections. Therefore, disconnecting, 7. Unplug dryer or disconnect power. Unplug J14 from the inspecting and reconnecting wires will be necessary ACU. Plug in dryer or reconnect power and repeat step 6. throughout test procedures. ¾¾ If +5 VDC returns, one of the thermistors has shorted. • All tests/checks should be made with a VOM or DVM To diagnose thermistors, see TEST #4a, page 3-16. having a sensitivity of 20,000 ohms-per-volt DC, or greater. ¾¾ If +5 VDC is not present, go to step 8. • Check all connections before replacing components, 8. Unplug dryer or disconnect power. Reconnect J14 to looking for broken or loose wires, failed terminals, or the ACU and unplug J2 from the ACU. Plug in dryer or wires not pressed into connectors far enough. reconnect power and repeat step 6. Perform voltage check inside header J2 on ACU, between pins 2 & 4—DO • Voltage checks must be made with all connectors NOT SHORT PINS TOGETHER. attached to the boards. ¾¾ If +5 VDC is still missing, unplug dryer or disconnect • IMPORTANT: Resistance checks must be made with power and replace the ACU. power cord unplugged or power disconnected, and with wiring harness or connectors disconnected from ¾¾ If +5 VDC returns, unplug dryer or disconnect power the control. and check harnesses and connections between the ACU and HMI. If acceptable, replace the HMI. The testing procedures in this section may require the use 9. ACU +12.7 VDC – with voltmeter set to DC, connect black of needle probes to measure voltage. Failure to use needle probe to ACU J2-4 (ground) and red probe to J2-1 (+12.7 probes will damage the connectors. VDC). Plug in dryer or reconnect power. ¾¾ If +12.7 VDC is present, go to step 11. ¾¾ If +12.7 VDC is not present, go to step 10. TEST #1: ACU Power Check 10. Unplug dryer or disconnect power. Unplug connector J2 from the ACU. Perform voltage check inside header J2 on ACU, between pins 1 & 4—DO NOT SHORT PINS This test is used to determine if power is present at the TOGETHER. Appliance Control Unit (ACU). This test assumes that proper voltage is present at the outlet. ¾¾ If +12.7 VDC is still missing, unplug dryer or disconnect power and replace the ACU. 1. Verify that the green LED on the ACU is lit when the dryer ¾¾ If +12.7 VDC returns, unplug dryer or disconnect power is turned on. and check harnesses and connections between the NOTE: It is important to verify that the ACU is not in “Low ACU and HMI. If acceptable, replace the HMI. Power” mode. If the HMI is working correctly, it will “wake 11. Unplug dryer or disconnect power. up” the system after powering up and pressing Power. To verify, unplug dryer or disconnect power for 60 seconds. 12. Reassemble all parts and panels. Plug in dryer or reconnect power. Press POWER. If the 13. Perform steps under “Service Diagnostic Mode,” page 2-4, ACU comes up (i.e., the green LED on the ACU flashes and to verify repair. 3-8 n Whirlpool & Maytag Front-Load Dryers FOR SERVICE TECHNICIAN’S USE ONLYCOMPONENT TESTING For Service Technician Use Only 2. Unplug dryer or disconnect power. TROUBLESHOOTINGACU BOARD (FIGURE 1) TESTS IMPORTANT: The following procedures 3. Check for appropriate line voltages at the may require the useJ6 of needle probes outlet: 240VACJ8 (electric 2-phase), 208VAC to measure voltage. Failure to use needle (electric 3-phase), or 120VAC (gas). probes will damage the connectors. ¾If line voltage is present, go to step 4. TEST #1: ACU Power Check ¾If line voltage is not present, check for J14 tripped circuit breaker or blown household This test is used to determine if power is fuse. If CB (circuit breaker) is not tripped, present at the machine control electronics. have customer check with qualiﬁed ThisJ2 test assumes that proper voltage is electrician. K3 present at the outlet. 4. Remove top panel to access the machine 1. Verify that the green LED on the ACU is lit electronics. K1 when the dryer is turned on. K2 5. ACU VAC – With voltmeter set Heater-REDto AC, NOTE: It is important to verify that the J23 connect black probe to ACU J8-3 (N) and system is not in “Low Power” mode. If the red probe to J9-2 (L1) (see Figure 2). HMI is working correctly, it will “wake up” Plug in dryer or reconnect power. the system after powering up and pressing Power. To verify, unplug dryer or disconnect ¾If 120VAC is present, unplug dryer or J13 disconnectJ9 powerL1-BLK and go toHeater step Relay6. #1 power for 60 seconds. Plug in dryer or Motor Relay (Gas & Electric) reconnect power. Press POWER. If the ACU ¾If 120VAC is not present, unplug dryer or comes up (i.e., the green LED in the center of disconnect power and perform TEST #2: the ACU ﬂashes and then stays lit after boot- Supply Connections, page 12. up is complete) but the HMI does not, there mayACU be CONNECTORS a problem with(FIGURE the 2) HMI.

J2 – WIN BUS (+5VDC J6 – DRUM LIGHT LED J9 – MOTOR/L1

J6 and +12.7 VDC) 2 J9-2 BLK L1

3 1 J9 1 1 J2-1 RED +12.7VDC J3-3 OPEN J3-1 RED LED ANODE J9-1 LT BLU MOTOR 4 2 2 J2-2 NC +5VDC J3-4 OPEN J3-2 BLK LED CATHODE J2 3 J2-3 YEL DATA J13 – MOISTURE SENSOR 4 J2-4 BLK GND 1 J13-1 Y/R MOISTURE SENSOR J13 2 J13-2 YEL MOISTURE SENSOR J8 – MYST VALVE/DOOR SWITCH

5 J8-5 OPEN J23 – REAR MOISTURE SENSOR

4 J8-4 TAN DOOR SWITCH (on some models) 3 J8 J8-3 WHT NEUTRAL 2 1 J23-1 BLK MOISTURE SENSOR 2 J8-2 G/Y CHASSIS GND J23 J23-2 RED MOISTURE SENSOR 1 J8-1 RED MYST VALVE (ON SOME MODELS) J14 – THERMISTORS J14 J14-3 R/W OUTLET THERMISTOR 3 6 J14-6 R/W OUTLET THERMISTOR J14-2 RED INLET THERMISTOR 2 5 J14-5 OPEN J14-1 RED INLET THERMISTOR 1 4 J14-4 OPEN

Whirlpool & Maytag Front-Load Dryers n 3-9

Figure 2 - ACU Connectors & Pinouts

DO NOT REMOVE OR DESTROY 3$*( FOR SERVICE TECHNICIAN’S USE ONLY

¾If +5VDC is still missing, unplug dryer or ¾When this is found, go to step 5. disconnect power and replace the CCU. ¾ COMPONENT TESTING If neither of the plug terminals have ¾If +5VDC returns, unplug dryer or continuity with the left-most contact of the disconnect power andFor check Service harnesses Technicianterminal Use block, Only replace the power cord and and connections between the CCU and user retest dryer. Terminal Block interface (UI). If acceptable, replace the UI. Power Cord WARNING L1 8. CCU +12VDC – with voltmeter set to DC, N Plug connect black probe to CCU P5-3 (ground) and red probe to P5-8 (+12VDC). Plug in dryer or reconnect power. ¾If +12VDC is present, go to step 9. Electrical Shock Hazard Disconnect¾If +12VDC power is before not present, servicing. unplug dryer COM Replaceor disconnect all parts and power panels andbefore replace operating. the CCU. Failure9. Unplug to do sodryer can orresult disconnect in death or power. FigureFigure 2 - Plug-to-terminal 4a - Plug-to-terminal connections for connectionselectric dryer. FOR SERVICE TECHNICIAN’Selectrical shock. USE ONLY 10. Reassemble all parts and panels. 5. Remove top panel. Accessfor electric the machine dryer. electronics without disconnecting any wiring to the ACU. 11. Perform steps under “Install Diagnostics”, 5. Access the machine electronics without 6. ACU +5VDC – With voltmeter set to DC, 6. With an ohmmeter, check for continuity between the L1 pageTEST 6, #2: to verify Supply repair. Connections disconnectingterminal of the plug any (found wiring in step to 4) theand J9-2CCU. (black wire) unplug connector J2 from the ACU and TESTThis #2: test assumesSupply that Connections proper voltage is present on the ACU. connect black probe to ACU J2-4 (ground) at the outlet, and for U.S. installations, a visual 6.¾¾ IfWith there anis continuity, ohmmeter, go to checkstep 7. for continuity and red probe to J2-2 (+5V DC). Plug in TESTinspection #2: indicates Supply that Connectionsthe power cord is between¾¾ If there isthe no continuity,L1 terminal check of that the wires plug to the(found dryer or reconnect power. This test assumes that proper voltage is present at the outlet, in stepterminal 4) blockand areP9-2 mechanically (black secure.wire) Ifon so, the replace CCU. andThis securelyfor U.S. test installations, fastenedassumes to a thatthevisual terminal proper inspection blockvoltage indicates (electric is presentthat the the main wire harness and test the dryer. ¾If +5VDC is present, unplug dryer or power cord is securely fastened to the terminal block (electric dryer) or wire harness connection (gas dryer). 7.¾ CheckIf there for continuity is continuity, between gothe toneutral step (N) 7. terminal of disconnect power and go to step 9. dryer)at the or wire outlet, harness and connection a visual (gasinspection dryer). indicates thatELECTRIC the power DRYER cord (U.S. is securely Installations): fastened to the the plug and J8-3 (white wire) on the ACU. ¾If +5VDC is not present, go to step 7. ELECTRIC DRYER (U.S. Installations): ¾¾¾ IfIf there there is continuity,is no continuity, go to step check8. that wires to ter1.minalUnplug block. dryer or disconnect power. 7. Unplug dryer or disconnect power. Unplug 1. Unplug dryer or disconnect power. ¾¾ Ifthe there terminal is no continuity, block areand themechanically mechanical secure. J14 from the ACU. Plug in dryer or reconnect 2.U.S. 2.Remove R Installations:emove the cover the coverplate from plate the from top right the cornertop right of the connectionsIf so, replace of the the wire main are secure, wire replaceharness the andmain cornerback of theof thedryer. back See figureof the dryer.1. See figure 3. wiretest harness. the dryer. power and repeat step 6. 1. Unplug dryer or disconnect power. 8. Visually check that ALL connectors are fully inserted into the ACU. ¾If +5VDC returns, one of the thermistors 2. Remove the cover plate from the top right 7. Check for continuity between the neutral has shorted. To diagnose thermistors, 9.(N) Visually terminal check that of ALLthe connect plug orsand are P8-3 fully inserted (white into wire) see TEST #4a, page 17. corner of the back of the dryer. See figure 3. the HMI. 10.on Reassemble the CCU. all parts and panels. Remove Screw ¾If +5VDC is not present, go to step 8. 11.¾ PlugIf in there dryer oris rcontinuity,econnect power. go to step 8. 8. Unplug dryer or disconnect power. 12. Perform steps under “Service Diagnostic Mode”, page 2-4, Reconnect J14 to the ACU and unplug J2 from ¾to verifyIf there repair. is no continuity, and the mechanical Cover Plate connections of the wire are secure, replace the ACU. Plug in dryer or reconnect power and Remove Screw repeat step 6. Perform voltage check inside ELECTRICthe DRYER main wire(Canadian harness. Installations): header J2 on ACU, between pins 2 & 4—DO 1.8. UnplugVisually dryer or check disconnect that power. ALL connectors are NOT SHORT PINS TOGETHER. Figure 3 - Remove the cover plate Figure 1 - Remove the cover plate (appearanceCover may vary). Plate 2.fully Remove inserted the cover into plate the from CCU. the top right corner of the ¾ (appearance may vary). back of the dryer. See figure 1. If +5VDC is still missing, unplug dryer or 3. With an ohmmeter, check for continuity between the disconnect power and replace the ACU. 3. With an ohmmeter, check for continuity 3.9. RemoveVisually top panel. check Access that the ALL machine connectors electronics are neutral (N) terminal of the plug and the center contact on without disconnecting any wiring to the ACU. ¾If +5VDC returns, unplug dryer or betweenthe terminal the block. neutral See figure(N) terminal 2. of the plug fully inserted into the UI. ¾and¾ If therethe center is no continuity, contact on replace the terminalthe power block. cord and 4. With an ohmmeter, check the continuity from L1 and N disconnect power and check harnesses test theFigure dryer. 3 - Remove the cover plate. 10plug. Reassemble terminals of the powerall parts cord toand the panels.terminals for L1 See figure 4a. and N on the ACU. See figure 3, page 3-11. and connections between the ACU and ¾¾ If there is continuity, go to step 4. ¾If there is no continuity, replace the power 11¾¾ .IfPlug continuity in dryer exists foror reconnectboth connections, power. go to step 6. HMI. If acceptable, replace the HMI. 4.3. In aWith similar an way ohmmeter,, check which terminalcheck offor the continuity plug is 9. ACU +12.7VDC – with voltmeter set betweenconnectedcord and theto the test neutral left-most the dr (N)yer contact. terminal on the ofterminal the plugblock 12¾¾ .IfPe an rformopen circuit steps is found, under check “Install the integrity Diagnostics”, of the and make a note of it. This will be L1 (black wire) in the connections of the power cord to the harness in the to DC, connect black probe to ACU J2-4 and¾wiring Ifthe there diagram. center is continuity, See contact figure go2. on to thestep terminal 4. block. pagedryer; 6, harnessto verify to the repair. ACU; and the integrity of the (ground) and red probe to J2-1 (+12.7VDC). See¾4.¾ When Infigure a similar this 4a. is found, way, gocheck to step which 5. terminal of power cord itself. Plug in dryer or reconnect power. Canadian Installations: ¾¾the¾ If plug neitherthere is ofconnectedis theno plug continuity, terminals to the left-most havereplace continuity contactthe power with the ¾If +12.7VDC is present, go to step 11. on left-mostthe terminal contact block of the and terminal make block,a note replace of the 1. Unplug dryer or disconnect power. cordpower andcord andtest retest the dryer.dryer . ¾If +12.7VDC is not present, go to step 10. it. This will be L1 (black wire) in the wiring 2. Remove the cover plate from the top right ¾diagram.If there See is continuity,figure 4a. go to step 4. 10.Unplug dryer or disconnect power. Unplug corner of the back of the dryer. See figure 3. ¾When this is found, go to step 5. connector J2 from the ACU. Perform voltage 3-104. nIn Whirlpoola similar & way, Maytag check Front-Load which Dryers terminal of 3. Access the machine electronics without check inside header J2 on ACU, between pins the¾ plugIf neither is connected of the plug terminals to the left-most have contact disconnecting any wiring to the CCU. 1 & 4—DO NOT SHORT PINS TOGETHER. on thecontinuity terminal with block the left-most and make contact a note of the of ¾If +12.7VDC is still missing, unplug dryer it. Thisterminal will block,be L1 replace (black the wire) power in thecord wiring and 4. With an ohmmeter, check the continuity or disconnect power and replace the ACU. diagram.retest drSeeyer .figure 4a. from L1 and N plug terminals of the power ¾If +12.7VDC returns, unplug dryer or Power Cord Terminal Block cord to the terminals for L1 and N on the L1 disconnect power and check harnesses N Plug CCU. See figure 4b, page 12. and connections between the ACU and HMI. If acceptable, replace the HMI. 11.Unplug dryer or disconnect power. DO NOT REMOVE OR DESTROY 3$*( 12. Reassemble all parts and panels.

13. Perform steps under “Service Test Mode,” COM page 6, to verify repair. Figure 4a - Plug-to-terminal connections for electric dryer. 5. Access the machine electronics without disconnecting any wiring to the ACU (see Dryer Disassembly Instructions, page 24).

3$*( DO NOT REMOVE OR DESTROY FOR SERVICE TECHNICIAN’S USE ONLY

4. With an ohmmeter, check the continuity from L1 and N plug terminals of the power cord to the terminals for L1 and N on the ACU. See ﬁgure 4b.

Power Cord ACU Wire Plug J9 Harness N Neu L1 1 Power L1 Cord

Figure 5 - Power cord-to-wire harness Date Code YDDD-xx MADE IN COO XXXX P/N XXXXXX Rev X 5 -X FORXX SERVICE TECHNICIAN’S USE ONLY N connection for gas dryer. Neu 4. Access the machine electronics without 1 4. With an ohmmeter,COM check the continuity disconnecting any wiring to the ACU. J8 from L1 and N plug terminals of the power 5. With an ohmmeter, checkCOMPONENT for continuity TESTING cord toFigure the terminals 4b - Plug-to-terminal for L1 and connections N on the between the neutral (N) terminal of the plug and ACU. See figure 4b.for electricFor dryer. Service TechnicianJ8-3 (white Use wire) Only on the ACU. The left-hand side4. Remove of figure top panel.6 shows Access the the position machine electronicsof the neutral ¾IfPower continuity Cord exists for bothACU connections, terminalwithout (N) disconnecting on the power any wiringcord toplug. the ACU.AlsoWire see go toPlug step 6. figure5. With 2, an page ohmmeter 12. , check for continuity betweenHarness the J9 neutral (N) terminal of the plug and J8-3 (white wire) on ¾NIf anNeu open circuit is found, check the integrityL1 ¾If there is continuity, go to step 6. 1 the ACU. The left-hand side of figure 5 shows the position of the connections of the power cord to the of the neutral terminal (N) on the power cordPower plug. Also L1 ¾If there is no continuity, disconnect the harness in the dryer; harness to the ACU; see figure 1, page 3-9. Cord ¾white¾ If there wire is continuity, of the main go to harness step 6. from the and the integrity of the power cord itself. ¾power¾ If there cord is no atcontinuity, the location disconnect illustrated the white in wire of the main harness from the power cord at the location 5. If it is necessary to replace the power figureFigure 5. 5 Test - Power the continuitycord-to-wire of harness the power

Date Code YDDD-xx illustrated in figure 4. Test the continuity of the power MADE IN COO XXXX P/N XXXXXX Rev X 5 -X cord, remove the retainingXX clip that secures cordcord neutral neutralconnection wire wire as as illustratedfor illustrated gas dryer. in figure in figure 5. If an 6.open the cord to the back panel. Disconnect theN If circuitan open is found, circuit replace is found, the power replace cord. Otherwise, the go Neu to step 6. cord from the main harness and the ground 4. Accesspower thecord. machine Otherwise, electronics go to stepwithout 6. 1 COM disconnecting any wiring to the ACU. wire from the rear panel, then pull outJ8 the power cord. 5. With an ohmmeter,N check for continuity Figure 3 - Plug-to-terminal connections for electric dryer Neu L1 6. VisuallyFigure 4b check - Plug-to-terminal that ALL connectors connections are between the neutral (N) terminalCOM of the plug and 5. If it is necessary tofor replace electric the dryer.power cord, remove the J8-3 (whiteL1 wire) on the ACU. The left-hand fullyretaining inserted clip that into secures the theACU. cord to the back panel. side of figure 6 shows the position of the neutral ¾DisconnectIf continuity the cord exists from for the bothmain harnessconnections, and the G N 7.groundVisually wire from check the rearthat panel, ALL thenconnectors pull out the are power terminalMasse (N) on the power cord plug. NeuAlso see cord.go to step 6. fully inserted into the UI. figure 2, pagePower 12. Cord 6. Visually check that ALL connectors are fully inserted into G ¾8.the IfR anACU.eassemble open circuit all isparts found, and check panels. the integrity ¾If there isPlug continuity, go to stepMasse 6. 7. Visuallyof the check connections that ALL connect of theors power are fully cord inserted to intothe 9. Plug in dryer or reconnect power. ¾If thereFigureFigure is 6 no- Power5 -continuity, Power cord cord terminals, disconnect gas gas dryer. thedryer. thehar HMI.ness in the dryer; harness to the ACU; white wire of the main harness from the 8.10 Reassembleand. Pe rformthe integrity all stepsparts and ofunder panels.the power“Service cord Test itself Mode”,. 6. In a similar way, check for continuity between the L1 6. powerterminalIn a similar cord of the atway, plug the and check location J9-2 (blackfor illustratedcontinuity wire) on the in ACU. 9.page Plug in3, dryer to verify or reconnect repair. power. between the L1 terminal of the plug and J9-2 10.5. PerformIf it is stepsnecessary under “Service to replace Diagnostic the powerMode”, page 2-4, ¾figure¾ If there 5. Testis continuity, the continuity go to step of 7. the power cord,GASto verify removeDRYER repair. (U.S.the retaining and Canadian clip that Installations): secures (black¾cord¾ If wire)there neutral is on no wire thecontinuity, ACU. as illustrated check the incontinuity figure 6. of the power cord in a similar way to that illustrated in figure the1. cordUnplug to thedryer back or panel.disconnect Disconnect power. the ¾IfIf an 5,there butopen for is circuitpowercontinuity, cord’s is found, L1go wire. to replace step 7. the power cord. Otherwise, go to step 6. GAScord DRYERR fromemove (U.S.the the main and cover Canadian harness plate Installations):andfrom the the ground top right ¾¾If¾ Ifthere an open is nocircuit continuity, is found, replace check the the power continuity cord. 2. Otherwise, replace the main harness. 1.wirecorner Unplug from dryerof thethe or rear backdisconnect panel, of the power. then dryer. pull See out figure the 3. of the power cord in a similar way to that 2.power Remove cord. the cover plate from the top right corner of the 7. Visuallyillustrated checkN in that figure ALL connect 6, butors for are power fully inserted cord’s into back of the dryer. See figure 1, page 3-10. the ACU. FOR SERVICE TECHNICIAN’S3. Check thatUSE the ONLY power cord is firmly L1 wire.Neu COM L1 3.6.connected CheckVisually that the checkto pow theer thatdryer’s cord ALLis firmly wire connectors connected harness. toare the 8. VisuallyL1 check that ALL connectors are fully inserted into fullydryer’s inserted wire harness. into the See ACU.figure 4. ¾theIf an HMI. open circuit is found, replace the power See figure 5. 9. Reassemble all parts and panels. 4. With an ohmmeter, check the continuity cord.G Otherwise, replace the mainN harness. 7. Visually check that ALL connectors are 10. PlugMasse in dryer or reconnect power. Neu from L1 and N plug terminals of the power fully inserted into the UI. 11.7. PerformVisually steps check under that “Service ALL Diagnostic connectors Mode”, are page fully 2-4, Power Cord G cord to the terminals for L1 and N on the 8. Reassemble all parts and panels. inserto verifyted into repair. the ACU. ACU. See figure 4b. Plug Masse 9. Plug in dryer or reconnect power. 8. Visually check that ALL connectors are fully inserFigureted into6 - Power the UI. cord terminals, gas dryer. Power Cord ACU 10. Perform steps under “Service TestWire Mode”, 6. In a similar way, check for continuity Plug Harness J9 page 3, to verify repair. between the L1 terminal of the plug and J9-2 N Neu L1 3$*( (black wire) on theDO ACU.NOT REMOVE OR DESTROY 1 GAS DRYER (U.S. and Canadian Installations):Power L1 1. Unplug dryer or disconnect power.Cord ¾If there is continuity, go to step 7. 2. Remove the cover plate from the top right ¾If there is no continuity, check the continuity corner of the back of the dryer. See figure 3. of the power cord in a similar way to that Figure Figure4 - Power 5 cord-to-wire - Power cord-to-wire harness connection harness for gas dryer. Date Code YDDD-xx

MADE IN COO illustrated in figure 6, but for power cord’s XXXX P/N XXXXXX Rev X 5 -X XX 3. Check that the power cord is firmly N connection for gas dryer. L1 wire. Neu connected to the dryer’s wire harness. 4.See Access figure the5. machine electronics without ¾If an open circuit is found, replace the power 1 COM disconnecting any wiring to the ACU. cord.Whirlpool Otherwise, & Maytag replace Front-Load the main Dryers harness. n 3-11 J8 5. With an ohmmeter, check for continuity 7. Visually check that ALL connectors are fully Figure 4b - Plug-to-terminal connections between the neutral (N) terminal of the plug and inserted into the ACU. for electric dryer. J8-3 (white wire) on the ACU. The left-hand 8. Visually check that ALL connectors are fully side of figure 6 shows the position of the neutral inserted into the UI. ¾If continuity exists for both connections, terminal (N) on the power cord plug. Also see go to step 6. figure 2, page 12. ¾If an open circuit is found, check the integrity ¾3$If*( there is continuity, go to step 6. DO NOT REMOVE OR DESTROY of the connections of the power cord to the ¾If there is no continuity, disconnect the harness in the dryer; harness to the ACU; white wire of the main harness from the and the integrity of the power cord itself. power cord at the location illustrated in 5. If it is necessary to replace the power figure 5. Test the continuity of the power cord, remove the retaining clip that secures cord neutral wire as illustrated in figure 6. the cord to the back panel. Disconnect the If an open circuit is found, replace the cord from the main harness and the ground power cord. Otherwise, go to step 6. wire from the rear panel, then pull out the power cord. N Neu COM L1 6. Visually check that ALL connectors are L1 fully inserted into the ACU. G N 7. Visually check that ALL connectors are Masse Neu fully inserted into the UI. Power Cord G 8. Reassemble all parts and panels. Plug Masse 9. Plug in dryer or reconnect power. Figure 6 - Power cord terminals, gas dryer. 10. Perform steps under “Service Test Mode”, 6. In a similar way, check for continuity page 3, to verify repair. between the L1 terminal of the plug and J9-2 GAS DRYER (U.S. and Canadian Installations): (black wire) on the ACU. 1. Unplug dryer or disconnect power. ¾If there is continuity, go to step 7. 2. Remove the cover plate from the top right ¾If there is no continuity, check the continuity corner of the back of the dryer. See figure 3. of the power cord in a similar way to that illustrated in figure 6, but for power cord’s 3. Check that the power cord is firmly L1 wire. connected to the dryer’s wire harness. See figure 5. ¾If an open circuit is found, replace the power cord. Otherwise, replace the main harness. 7. Visually check that ALL connectors are fully inserted into the ACU. 8. Visually check that ALL connectors are fully inserted into the UI.

3$*( DO NOT REMOVE OR DESTROY COMPONENT TESTING For Service Technician Use Only 5. Motor Circuit Check - Access the ACU and measure the WARNING resistance across J8-4 and J9-1. ¾¾ If resistance across J8-4 and J9-1 is in the range of 1 to 6 Ω, the motor circuit is acceptable. Replace the ACU. ¾¾ Otherwise, continue to step 6. FORFOR SERVICESERVICE TECHNICIAN’S6. Check the wiring USE and componentsONLYONLY in the path between these measurement points by referring to the appropriate wiring diagram (gas or electric) on pages 3-4 to 3-7. Electrical Shock Hazard NOTE: To access motor system components, slide the top 9.9. ReassembleReassemble allall partsparts andand panels.panels. backALL and DRYERS: remove CheckCheck the front thethe panel. thermalthermal fuse.fuse. SeeSee TEST TEST #4b: Thermal Fuse, page 20. Disconnect 10power10..PlugPlug before inin dryerdryer servicing. oror reconnectreconnect power.power. ALL#4b: DRYERS: Thermal Check Fuse, the page thermal 20. fuse. See TEST #4b: Replace all parts1111..PePe andrformrform panels stepssteps before underunder operating. “Service“Service TestTest Mode”, ThermalContinue Fuse, with page step 3-17. 77 belowbelow toto testtest thethe remainingremaining Failure to dopage so can 3, toresult verify in repair.death or ALLcomponents DRYERS: Continue in thethe motormotor with circuit.stepcircuit. 7 below to test the page 3, to verify repair. remaining components in the motor circuit. electrical shock. 7. Check the drive motor.motor. SlowlySlowly removeremove thethe TESTTEST #3:#3: MotorMotor CircuitCircuit 7. Checkdrum the belt drive from motor thethe spring-loadedandspring-loaded belt switch pulley,(gaspulley, dryer gentlygently only). Slowlyletting remove the pulley the drumdown. belt See from figure the 7.spring-loaded belt ThisThis testtest willwill checkcheck thethe wiringwiring toto thethe motor switchletting pulley, the pulley gently down. letting See the figure pulley 7. down. See figure 1. and the motor itself. The following items are and the motor itself. The following items are Pulley TEST #3: Motorpartpart ofof this thisCircuit motormotor system:system: Pulley ElectricElectric Gas PartPart of of Motor Motor SystemSystem This test will check the wiring to the motor and theDryerDryer motor Dryer itself. The following Drum Drum items belt belt are part of this motor system:üüüü Part of Motor Door DoorSystem switch switch Electric Dryer Gasüüüü Dryer Drum belt Harness/connection Harness/connection ü üüüüü Thermal fuse Door switch Thermal fuse ü üüü ü Drive motor Harness/connection Drive motor ü üüüüü Drum Centrifugal switch üü Drum Thermal fuse Centrifugal switch ü üüü Belt Machine control electronics üü Belt Drive motor Machine control electronicsü üüü Figure 7 - Slowly remove drum belt. Belt switch NOTE:NOTE: ReferRefer toto stripstripno circuitcircuit onon pagepageü 2525 FigureFigure 7 1 - - Slowly removeremove drum drum belt. belt. to diagnose drive motor. Centrifugal switchto diagnose drive motor.ü ü 8. Remove8. Remove the white the whiteconnector connector from the from drive the motor drive switch. 1. Unplug dryer or disconnect power. See8. figureRemove 2. the white connector from the drive ACU 1. Unplug dryer or üdisconnect power.ü motor switch. SeeSee figurefigure 8.8. 2. Remove console to access the machine Drive Motor Switch 2. Remove console to access the machine White Drive Motor Switch NOTE: Refer to stripelectronics. circuit on page 3-13 to diagnose the drive White electronics. Connector motor. 3. Check for loose, worn, or damaged drum Connector 1. Unplug dryer3.belt—repair orCheck disconnect for asloose, power. necessar worn,y. or damaged drum

belt—repair as necessary. 1 2. Remove top panel4. Door to access Switch the problems machine canelectronics. be uncovered 1 3. Check for loose,4. Door worn, Switch or damaged problems drum canbelt—repair be uncovered as 5 by following procedure under TEST #7: 5

necessary. by following procedure under TEST #7: 3 3

Door Switch, page 22; however, if this was 4 4

4. Door SwitchDoor notproblems done, Switch, can the bepage following uncovered 22; however, can by be following per if formedthis was 6 2 procedure undernot done, TEST #7:the Doorfollowing Switch, can page be 3-21; performed 6 without applying power to the dryer. Connect 2 however, if thiswithout was notapplying done, thepower following to the can dryer be. Connect performed withoutan ohmmeter applying across power toACU the J8-3 dryer. (neutral, Connect white an ohmmeteranwire) across ohmmeter and ACU J8-4 J8-3 across (door, (neutral, ACU tan whitewire). J8-3 wire) (neutral, and white wire) and J8-4 (door, tan wire). J8-4 (door, tan¾ wire).With the door properly closed, the ohmmeter ¾¾ With the ¾doorWith properly the door closed, properly the ohmmeter closed, the should ohmmeter Figure 2 - Remove white connector indicate a closedshould circuit indicate (0–2 Ω). a closed circuit (0–2 1). Figure 8 - Remove white connector. should indicate a closed circuit (0–2 1). Figure 8 - Remove white connector. ¾¾ If not, check¾ harnessesIf not, check and harnessesconnections and between connections ACU and ¾doorIfbetween switch.not, check If ACU good, harnesses and replace door the andswitch. door connections switchIf good, assembly. betweenreplace theACU door and switch door switch.assembly If good,. replace the door switch assembly. 5. Motor Circuit Check - Access the ACU and 5.measure Motor theCircuit resistance Check -across Access J8-4 the andACU J9-1. and measure the resistance across J8-4 and J9-1. ¾If resistance across J8-4 and J9-1 is in ¾Ifthe resistance range of across1 to 6 1 J8-4, the and motor J9-1 circuit is in is the range of 1 to 6 , the motor circuit is 3-12 n Whirlpoolacceptable. & Maytag ReplaceFront-Load1 the DryersACU. ¾acceptable.Otherwise, continueReplace theto step ACU. 6. ¾6. OtherCheckwise, the wiring continue and tocomponents step 6. in the path 6.between Check thesethe wiring measurement and components points by in referthe pathring betweento the appropriate these measurement wiring diagram points (gas by or refer electric)ring toon the pages appropriate 26 or 27. wiring NOTE: diagramTo access (gas or motor electric) onsystem pages components, 26 or 27. NOTE: slide theTo accesstop back motor and systemremove components, the front panel. slide the top back and remove the front panel.

DO NOT REMOVE OR DESTROY 3$*( DO NOT REMOVE OR DESTROY 3$*( FOR SERVICE TECHNICIAN’S USE ONLY

COMPONENT LOCATIONS

• ACU • User Interface (UI) • Inlet Thermistor (Gas) FOR SERVICE TECHNICIAN’S USE ONLY

8. Remove the whiteDrum connector Light from the drive ¾If the resistance at the motor is correct, motor switch. See ﬁgureAssembly 6. there is an open circuit between the motor and CCU. Drive Motor • Water Nozzle • Water Valve Switch ¾If the Main or Start winding resistance is • Thermal Cut-off White much greater or less than the values listed • Inlet Thermistor (Electric) Connector in the table above, replace the motor. • High Limit Thermostat Door Switch • Heater Assembly

(Location may1 vary 11. Reassemble all parts and panels. between models)

5 12. Plug in dryer or reconnect power.FOR SERVICE TECHNICIAN’S USE ONLY 3

4 13. Perform steps under “Install Diagnostics”,

6 2 page 6, to verify repair. COMPONENT LOCATIONS TEST #4: Heat System User Interface This test is performedCycle Control when either of theCOMPONENT TESTING (UI) Door Switch following situationsUnit (CCU)occurs: Figure 6 - Remove white connector. For Service TechnicianDryer does not heat Use Only 9. Remove9. R theemove bare the copper bare copperwire terminal wire terminal from pin from 5 of blackHeat 11. will On not gas shut dryer off only: check the belt switch by measuring drivepin motor 5 of switch.black drive See motorfigure• Motor switch. Assembly3. See ﬁgure 7. • Thermal Fuse This test checksresistance the components between the making two light up blue wires in the belt switch connector block while pushing up the belt switch Main Winding: • Outlet Thermistor the heating circuit. The following items are Lt. Blue Wire in Back • Moisture Sensor Strips pulley. NOTE: Refer to Figure 10b, page 17, part of this system: for gas dryer component locations. and Bare CopperFigure Wire 16 - Component locations. ¾¾ If theDrum resistance Light reading goes from open to a few ohms as pulleyAssembly arm closesElectric the switch, belt switch is good. If Part of Heating System not, replace the beltDryer switch. Harness/connection¾¾ If belt switch is good andü there is still an open circuit, Start Contacts Winding: Heater relay check and repair the mainü wiring harness.

Lt. Blue Wire Function12. 1M Reassemble 2M 3M 5M all parts 6M and panels. 1 Heat element assembly ü

in Back and Start 13. Plug in dryer or reconnect power. 5 Centrifugal switch ü Bare Copper 14. Perform steps under “Service DIagnostic Mode”, page 2-4,

Wire 3 OutletRun thermistorto verify repair. ü 4 Compressor thermistor ü

6 = Contacts closed

2 Machine control electronicsAuxiliary ü Fan Figure 3 - Main and start winding measure points ConsoleCentrifugal electronics Switch and (Motor)housing Moisture Figure 7 - Main and start winding measure points. assembly Pluggable Driveü Motor Switch Sensor Strips 10. Using10 figure. Using 3 ﬁgureand the 7 andstrip the circuit strip below, circuit check on for the resistance values of the motor’s Main and Start winding page 20, check for the resistance values of Lt. Blue Lt.White Blue coils as shown in the following table. Green-Yellow NOTE:the Main motor’s and MainStart windingand Start coils winding must coils be checked as at the motor.shown in the following table. Red Red-White NOTE: Main and Start winding coils must be Winding Resistance Contact Points Black checked at the motor. White in ohms Light Blueof Measurements For internal components, see Figure 10, page 22.

Resistance WhiteContact Points Light Blue MAINWinding 3.3–3.6 Blue wire in back at pin 4 in ohms and bareof Measurement copper wire terminal Lt. blueGas wire Valve, in back Gas at pin Dryer 4 Figure 9 -Figure Component Pluggable4 - Pluggable locations. Drive Drive Motor Motor Switch Switch and bare copper wire terminal MAIN 3.3–3.6 removed from pin 5 of black removed from pin 5 of black drivedrive motor motor switch switch START 2.7–3.0 Lt.Blue blue wirewire in inback back at pin at 4 pin 4 Centrifugal Switch (Motor) Contacts and bare copper wire terminal START 2.7–3.0FOR SERVICE TECHNICIAN’S USE ONLY andon bare pin 3 copper of black drive wire terminal Light Blue White on motorpin 3 switch of black drive Green-Yellow 3$*( DO NOTContacts REMOVE OR DESTROY GM motor switch Function 1M 2M 3M 5M 6M ¾Check that the water valve assembly hose ¾Unplug dryerStart or disconnect power. ¾¾ If the resistance at the motor is correct, there is an is connected to the nozzle. Run open circuit between the motor and ACU. For gas ¾Replace the valve assembly and retest. models, check for a belt switch problem; see step 11. = Contacts closed 8. If everythingFor electric is models, hooked check up and and repair the the mainwater wiring 9. If the preceding steps did not correct still does harness.notDO NOTdispense: REMOVE OR DESTROY Figure 4 Centrifugal- Centrifugal3$ *(Switch Switch (Motor) Contacts Pluggable Drive Motor Switch ¾¾ If the Main or Start winding resistance is much greater the problem, replace the ACU. or less than the values listed in the table above, replace the motor. STRIP CIRCUITS MOTOR STRIP CIRCUIT MOTOR CIRCUIT DRIVE MOTOR CENTRIFUGAL N L1 APPLIANCE CONTROL UNIT 1/3 HP SWITCH MAIN LBU 5M 2M 3.3-3.6 Ω 4M N.O. BK J9-2 J9-1 LBU LBU LBU LBU BU W K1 DOOR JUMPER 2.7-3.0 Ω MOTOR RELAY (ELECT.THERMAL ONLY) (GAS ONLY) SWITCH THERMALFUSE BROKEN 3M 6M 1M START FUSE BELT See Heater Circuit SWITCH DO NOT REMOVE OR DESTROY 3$*( HEATER (ELECTRIC) Figure 7 - Motor Strip Circuit L2 L1 APPLIANCE CONTROL UNIT Whirlpool & Maytag Front-Load Dryers n 3-13 CENTRIFUGAL SWITCH K2 5M 2M N.C. BK R V R-W R-W See R N.O. COM1 Motor HIGH LIMIT Circuit THERMAL HEATER HEATER RELAY 1 THERMOSTAT 3M 6M 1M CUT-OFF

HEATER (GAS) L1 R CENTRIFUGAL SWITCH N APPLIANCE CONTROL UNIT LBUBU 1V IG IGR IGNITOR 5M 2M THERMAL MOV BK 50-500 Ω N.C. W CUT-OFF 2 1 3 See VALVE 1 Motor BK R BK R-W BU 1400 ± 70 570 ± 28.5 BU W N.O. COM1 Ω Ω W Circuit K2 45 HIGH LIMIT VALVE 2 HEATER RELAY 1 THERMAL 3M 6M 1M DOOR THERMOSTAT 1300 ± 65 Ω W FUSE LBU FS1 FS2 FLAME SWITCH SENSOR HEATER GAS VALVE THERMISTORS (INLET/OUTLET) APPLIANCE CONTROL UNIT INLET TEMP THERMISTOR APPLIANCE CONTROL UNIT

R 50K Ω R INLET THERMISTOR J14-2 J14-1 INLET THERMISTOR RTN

R-W 10K Ω R-W OUTLET THERMISTOR J14-3 J14-6 OUTLET THERMISTOR RTN

OUTLET TEMP THERMISTOR MOISTURE SENSOR APPLIANCE CONTROL UNIT APPLIANCE CONTROL UNIT MOISTURE SENSOR Y-R Y-R YY MOISTURE SENSOR J13-1 J13-2 MOISTURE SENSOR RTN MOV MOV G-YG-Y J8-2 CHASSIS GND G-Y

CHASSIS GND

WATER VALVE CIRCUIT (on some models) L1 N APPLIANCE CONTROL UNIT

WATER VALVE BK R W J8-1 J8-3 510-590 Ω K4 VALVE RELAY

Figure 14 - Strip circuits.

DO NOT REMOVE OR DESTROY 3$*( COMPONENT TESTING For Service Technician Use Only ELECTRIC DRYER ONLY: WARNING ü Quick Check: Perform steps under “Service Diagnostic Mode”, page 2-4, to test for L1 and L2 line voltage. ¾¾ If L1 is present, the heater relay is receiving L1 line voltage. ¾¾ If L2 is present, the heaterFOR relaySERVICE is receiving TECHNICIAN’S L2 line USE ONLY voltage, confirming that the centrifugal switch, heater, high limit1. Unplug thermostat, dryer or disconnect and the power.thermal cut-off are Thermal functional. High Limit Thermostat Electrical Shock Hazard 2. Slide the top back, remove the front panel, Cut-Off 1. Unplug dryerfront bulkhead,or disconnect and drum power. to access thermal Disconnect power before servicing. components. 2. Remove front panel to access thermal components.Flame Replace all parts and panels before operating. 3. Using an ohmmeter3. Check Heaters—on and referring the ACU, to use the an strip circuitSensor or wiring diagram,ohmmeter measure to measure the the resistance resistance between from the red wire Failure to do so can result in death or the violet wire terminal on heater relay #1 electrical shock. terminal at the thermal cut-off to the red/white wire terminal atand the the violetheater. wire terminal on heater relay #2. ¾¾ If the resistance¾If the resistance is about is ) 1050 1Ω,, go go to to step step 5. 5. ¾¾ If an open¾If ancircuit open circuitis detected, is detected, go go to to step step 4. Inlet Thermistor/High Limit Heater Thermostat Assembly Element TEST #4: Heat System Thermal Cut-Off This test is performed when either of the following situations occurs: Thermal Fuse Outlet ü Dryer does not heat Thermistor ü Heat will not shut off Gas Dryer Figure 10b - Thermal components, This test checks the components making up the heating circuit. gas dryer, viewed from front. The following items are part of this system: 4. Visually check the wire connections between Part of Heating System Electric Dryer Gas Dryer each relay and their respective heaters. If the connections look good, check for continuity Harness/connection ü ü across each heater (violet wire to center red wire). Refer to strip circuit on page 25. Heater relay ü ü Thermal Fuse Outlet ¾Replace the heater if it is electrically open. Thermal cut-off ü ü Thermistor 5. Check Thermal Cut-off—on the ACU, use an ohmmeter to measure continuity between Electric Dryer High limit thermostat ü ü J9-2 (L1) and the black wire terminal on heater FOR SERVICEFigure 1TECHNICIAN’S - Thermal components,Figure USE 10a - ONLYThermal electric components, dryer, viewed fromrelay #1. front. Then, measure continuity between J9-2 Heat element assembly ü no electric dryer, viewed from front. (L1) and the black terminal on heater relay #2. Gas valve assembly no 1. Unplug dryer or disconnect power. Thermal ¾If there is continuity, go to step 7. ü High Limit Thermostat 2. Slide the top back, remove the front panel, Cut-Off ¾If an open circuit is detected, go to step 6. Centrifugal switch ü front bulkhead,ü and drum to access thermal components. 6. Visually check the wire connections Outlet thermistor ü ü Flame between each relay (black wire) and the 3. Check Heaters—on the ACU, use an Sensor thermal cut-off. If the connections look good, Inlet thermistor ü ohmmeter toü measure the resistance between check for continuity across the thermal cut-off. the violet wire terminal on heater relay #1 ACU ü and the violetü wire terminal on heater relay #2. ¾Replace the thermal cut-off if it is electrically open. ¾If the resistance is ) 50 1, go to step 5. Console electronics ü ü 7. Check High Limit Thermostat—visually ¾If an open circuit is detected, go to step 4. check the wire connections from the heaters Gas supply no ü Inlet Thermistor/High Limit and centrifugal switch to the high limit Heater thermostat. If the connections look good, check Thermostat Assembly Element for continuity across the high limit thermostat. NOTE: On the gas dryer, the inlet thermistor is locatedThermal at Cut-Off ¾Replace the high limit thermostat if it is the drum inlet vent. Refer to strip circuits on page 3-15 to electrically open. diagnose heater system. Thermal Fuse Outlet Dryer does not heat: Thermistor Locate the components using figures 1 and 2 on this page. DO NOT REMOVE OR DESTROYGas Dryer 3$*( To access heater system components, remove top and front Figure 2 - Thermal Figurecomponents, 10b - Thermal gas components, dryer, viewed from front. panels. gas dryer, viewed from front. 4. Visually check4. Visually the wirecheck theconnections wire connections ot between the thermal cut- each relay and their respective heaters. If the off, high limitconnections thermostat, look good, checkand forheater. continuity If the connections look good,across check each for heater continuity (violet wire toacross center red each of these components.wire). Refer Refer to to strip strip circuit circuit on page on 25. page 3-15. Thermal Fuse Outlet ¾Replace the heater if it is electrically open. Thermistor 5. Check Thermal Cut-off—on the ACU, use 3-14 n Whirlpool & Maytag Front-Load Dryers an ohmmeter to measure continuity between Electric Dryer J9-2 (L1) and the black wire terminal on heater Figure 10a - Thermal components, relay #1. Then, measure continuity between J9-2 electric dryer, viewed from front. (L1) and the black terminal on heater relay #2. ¾If there is continuity, go to step 7. ¾If an open circuit is detected, go to step 6. 6. Visually check the wire connections between each relay (black wire) and the thermal cut-off. If the connections look good, check for continuity across the thermal cut-off. ¾Replace the thermal cut-off if it is electrically open. 7. Check High Limit Thermostat—visually check the wire connections from the heaters and centrifugal switch to the high limit thermostat. If the connections look good, check for continuity across the high limit thermostat. ¾Replace the high limit thermostat if it is electrically open.

DO NOT REMOVE OR DESTROY 3$*( COMPONENT TESTING For Service Technician Use Only ¾¾ Replace the heater if it is electrically open. 7. If the preceding steps did not correct the problem, ¾¾ Replace both the thermal cut-off and high limit suspect the centrifugal switch before replacing the ACU. thermostat if either the thermal cut-off or the high 8. Reassemble all parts and panels. limit thermostat is electrically open. 9. Plug in dryer or reconnect power. 5. If no open circuit is detected, remove the J14 connector 10. Perform steps under “Service Diagnostic Mode,” page 2-4, from the ACU and measure the outlet thermistor to verify repair. resistance between J14-3 and J14-6 at the connector. Refer to “Outlet Thermistor Resistance” table on page Heat will not shut off: 3-16 for temperatures and their associated values. ALL DRYERS: ¾¾ If the resistance corresponds to the temperature, the outlet thermistor is good. Go to step 6. 1. Unplug dryer or disconnect power. ¾¾ If the thermistor resistance does not agree with the 2. Remove top panel to access the machine electronics. table, replace the outlet thermistor. 3. Remove connector J14 from the ACU and measure the 6. If the preceding stepsFOR did not correctSERVICE the problem TECHNICIAN’S and L1 resistance between USE J14-3 ONLY and J14-6 at the connector. and L2 were both detected,FOR replace SERVICE the ACU. If L2 TECHNICIAN’S was not Refer to “Outlet USE Thermistor ONLY Resistance” table on page detected, inspect the centrifugal switch before replacing 3-16, for temperatures and their associated values. the ACU. ¾¾ If the resistance corresponds to the temperature, the ¾Check7. Reassemble that theall parts water and panels.valve assembly hose ¾Unplugoutlet thermistor dryer or is good.disconnect power. ¾Check that the water valve assembly hose ¾¾Unplug¾ If the thermistor dryer or resistance disconnect does not power agree with. the is8. connectedPlug in dryer or to reconnect the nozzle. power. ¾Replacetable, replace the thevalve outlet assembly thermistor. and retest. 9.is Performconnected steps under to the “Service nozzle. Diagnostic Mode,” page 2-4, ¾4. CheckReplace heater the coil valvefor a short assembly to ground (usuallyand retest. inside the 8. If everythingto verify repair. is hooked up and the water 9. heaterIf the box). preceding Repair or replace steps if didnecessary. not correct 8. If everything is hooked up and the water still does not dispense: the9.5. PlugIfproblem, the in dryerpreceding or replace reconnect steps the power. ACU.did not correct stillGAS does DRYER not ONLY: dispense: the6. Runproblem, an “AIR” onlyreplace timed thedry cycle ACU. (no heat). Check 1. Verify the gas supply to the dryer is turned on. heater relay output on ACU. Unplug dryer or disconnect 2. Unplug dryer or disconnect power. power. With a voltmeter set to AC, connect voltmeter to STRIP3. Perform CIRCUITS TEST #4b: Thermal Fuse on page 3-17. If the terminals 1 & 2 for heater relay. Plug in dryer or reconnect STRIPthermal CIRCUITS fuse is OK, go to step 4. power. Measure the voltage across terminals 1 & 2. 4. Perform TEST #4c: Thermal Cut-Off on page 3-17. If the ¾¾ If voltage is present (~240 VAC for electric, ~120 VAC MOTORthermal CIRCUITcut-off is OK, go to step 5. for gas), the relay is open and working normally. ¾¾ IfDRIVE little MOTOR or no voltageCENTRIFUGAL is present, the relay is closed and MOTOR5.L1 Locate the CIRCUIT high limit thermostat (see figure 2, page 3-14). N APPLIANCE CONTROL UNIT heaterDRIVE1/3 MOTOR HPis activated.CENTRIFUGAL SWITCHUnplug dryer or disconnect power L1Measure the continuity through it by connecting the N meter APPLIANCEprobes to CONTROL the red UNIT and black wire terminals. and 1/3replaceMAIN HP the ACU.SWITCH LBU 7. Unplug MAINdryer or disconnect5M power.2M LBU ¾¾ If there is an open circuit, replace both the high limit 3.3-3.6 Ω 4M 5M 2M N.O. BK thermostatJ9-2 and the thermalJ9-1 LBU cut-off. LBU LBU LBU8. Reassemble3.3-3.6 Ω all parts and panels. BU W BK K1 LBU LBU LBU 4M LBU BU DOORN.O. W ¾¾ Otherwise,J9-2 go to step J9-16. (ELECT. ONLY) (GAS ONLY) JUMPER9. Plug in2.7-3.0 dryer Ω or reconnect power. MOTORK1 RELAY SWITCHDOOR THERMAL BROKEN JUMPER10. Perform2.7-3.0 steps Ω under3M “Service6M Diagnostic1M Mode”, page 2-4, 6. Perform TESTMOTOR #4d: RE LAGasY Valve on page(ELECT. 3-18. ONLY) If the(GAS gas ONLY) valve START SWITCH THERMALFUSE BROKENBELT to verify repair. 3M 6MSee Heater1M Circuit is OK, go to step 7. START FUSE SWITCHBELT See Heater Circuit SWITCH HEATERHEATER (ELECTRIC) (ELECTRIC) STRIP CIRCUIT (FIGURE 3) L2 HEATERL1 APPLIANCE (ELECTRIC) CONTROL UNIT L1 L2 APPLIANCE CONTROL UNIT CENTRIFUGAL SWITCH K2 CENTRIFUGAL5M SWITCH2M K2 N.C. 5M 2M BK R V R-W N.C. R-W See R N.O. COM1 Motor BK R V R-W R-W See R N.O. COM1 MotorCircuit HEATER HIGH LIMIT HEATER RELAY 1 THERMAL HIGH LIMIT Circuit THERMAL HEATER9.7 W THERMOSTAT 3M 6M 1M HEATER RELAY 1 CUT-OFF THERMOSTAT 3M 6M 1M CUT-OFF HEATERHEATER (GAS) (GAS) STRIP CIRCUIT (FIGURE 4) HEATER (GAS) R CENTRIFUGAL SWITCH L1 CENTRIFUGAL SWITCH N L1 APPLIANCE CONTROL UNIT R LBUBU N APPLIANCE CONTROL UNIT 1V IG IGR LBUBU IGR IGNITOR 5M 2M MOV 1V IG THERMAL BK 50-500 Ω W IGNITOR 5M 2M N.C. THERMAL MOV BK 50-500 Ω N.C. CUT-OFF 2 1 3 W See VALVE 1 See BK R BK CUT-OFF R-W BU 2 1 3 Motor BU W 1400 ± 70 Ω 570 ± 28.5 Ω VALVE 1 Motor BK N.O. COM1 R BK R-W BL BU 1400 ± 70 570 ± 28.5 W Circuit BU W N.O. K2 COM1 Ω45Ω W Circuit K2 HIGH LIMIT 45VALVE 2 3M 6M 1M DOOR HEATER RELAY 1 HIGH LIMIT THERMAL 1300 ± 65 Ω VALVE 2 HEATER RELAY 1 THERMOSTAT THERMAL W 3M 6M 1M SWITCHDOOR THERMOSTAT FUSE LBU FS11300 ± 65 ΩFS2W FLAME FUSE LBU FS1 FS2 SENSORFLAME SWITCH SENSOR HEATER GAS VALVE HEATER GAS VALVE Whirlpool & Maytag Front-Load Dryers n 3-15 THERMISTORSTHERMISTORS (INLET/OUTLET)(INLET/OUTLET) APPLIANCE CONTROL UNIT INLET TEMP THERMISTOR APPLIANCE CONTROL UNIT APPLIANCE CONTROL UNIT INLET TEMP THERMISTOR APPLIANCE CONTROL UNIT

R 50K Ω R INLET THERMISTOR J14-2 R 50K Ω R J14-1 INLET THERMISTOR RTN INLET THERMISTOR J14-2 J14-1 INLET THERMISTOR RTN

R-W 10K Ω R-W OUTLET THERMISTOR J14-3 R-W 10K Ω R-W OUTLET THERMISTOR RTN OUTLET THERMISTOR J14-3 J14-6J14-6 OUTLET THERMISTOR RTN

OUTLETOUTLET TEMP THERMISTOR MOISTUREMOISTURE SENSORSENSOR APPLIANCEAPPLIANCE CONTROL CONTROL UNIT UNIT APPLIANCEAPPLIANCE CONTROL CONTROL UNIT UNIT MOISTURE SENSOR Y-Y-RR Y-Y-RR YYYY MOISTUREMOISTURE SENSOR SENSOR J13-1J13-1 J13-2J13-2 MOISTUREMOISTURE SENSOR SENSOR RT RTNN MOVMOV MOV G-YG-Y J8-2J8-2 CHASSISCHASSIS GND GND G-Y

CHASSISCHASSIS GND

WAWATERTER VAVALVELVE CIRCUITCIRCUIT (on(on somesome models) L1L1 NN APPLIANCE CONTROL UNITUNIT

WAWATERTER VA VALVLVEE BKBK RR WW J8-1 J8-3J8-3 510-590510-590 Ω Ω K4K4 VALVELVE RERELALAYY

FigureFigure 14 14 - - Strip Strip circuits.circuits.

DODO NOT NOT REMOVE REMOVE OROR DESDESTROYTROY 3$3$*(*( FOR SERVICE TECHNICIAN’S USE ONLY

NOTE: All thermistor resistance measurements ¾If the temperature probe confirms the must be made while dryer is unplugged and temperature setting, retest at a different connector removed from ACU. temperature setting. 5. If the preceding steps did not correct the OUTLET THERMISTOR RESISTANCE problem, replace the ACU. RES. RES. TEMP. TEMP. RANGE RANGE Inlet Thermistor °F (°C) k ohms °F (°C) k ohms 50° (10°) 19.0–22.0 80° (27°) 8.5–10.5 NOTE: On the electric dryer, the inlet thermistor 60° (16°) 14.8–16.8 90° (32°)6.8–8.8 is part of the high thermostat assembly (see 70° (21°)11.5–13.5 100° (38°)5.0–7.0 figure 10, page 16). On the gas dryer, the inlet thermistor is located below the ACU bracket at ¾If the resistance is OK, the outlet thermistor the drum inlet duct (see figure 21, page 28). is good. Proceed to step 4. The ACU monitors the inlet temperature using ¾If the thermistor resistance does not agree the inlet thermistor. The inlet thermistor (along FOR SERVICE TECHNICIAN’Swith the table,USE replace ONLY the outlet thermistor. with the outlet thermistor) is used to detect air COMPONENT TESTING 4. Check J14-3 and J14-6 to dryer cabinet flow, and assists in calculating load size. ground. If either pin indicates continuity 1. Unplug dryer or disconnect power. to ground (short), replace wiring harness; For Service Technicianotherwise, Use proceed Only to step 5. 2. Remove top panel to access the machine ¾Check that the water valve assembly hose ¾Unplug dryer or disconnect power. electronics. ¾¾ If the resistance is OK, the outlet thermistor is good. is connected to the nozzle. 5. If the preceding steps did not correct the 3. Remove connector J14 from the ACU and WARNING ¾Rproblem,Proceedeplace toreplace thestep 4.valve the ACU. assembly and retest. 8. If everything is hooked up and the water ¾¾ If the thermistor resistance does not agree with the measure the resistance between J14-1 and 9. IfTemperaturetable, the replacepreceding Levels the outlet Incorrect steps thermistor. – didIf no errornot codecorrectJ14-2 at the connector. The following tables still does not dispense: the4. Check isproblem, displayed J14-3 and and replaceJ14-6 the connectionsto dry erthe cabinet ACU. to the ground. thermistor If either(electric & gas) give temperatures and their pinare indicates good, check continuity the exhaust to ground temperature (short), replace value wiringassociated resistance values. harness;at any or otherwise, all of the temperatureproceed to step levels 5. in question, NOTE: All thermistor resistance measurements 5. If usingthe preceding the Timed steps Dry did cycle. not correct the problem, replacemust be made while dryer is unplugged and the ACU. STRIP CIRCUITSElectrical Shock Hazard 1. Remove load from dryer and disconnect connector removed from ACU. Disconnect power before servicing. Temperature Levels Incorrect – If no error code is displayed and theexternal connections vent. to the thermistor are good, check the ¾If the resistance is OK, the inlet thermistor Replace all parts and panels before operating. exhaust temperature value at any or all of the temperature is good. Proceed to step 4. MOTOR CIRCUIT levels 2.in question,Plug in dryer using or the reconnect Timed Dry power.cycle. Failure to do so can result in death or DRIVE MOTOR CENTRIFUGAL ¾ L1 3. Run a TIMED DRY cycle of at least IfN the thermistor resistance does not agree electricalAPPLIANCE shock. CONTROL UNIT 1. Remove 1/3load HP from dryer andSWITCH disconnect external vent. with the table, replace the inlet thermistor. 2. Plug2 minutes in dryerMAIN orin duration.reconnect Selectpower. High,LBU Medium High, Medium, or Low 5M(depending2M on model). 3. Run a TIMED3.3-3.6 ΩDRY cycle of at least 2 minutes in duration. ELECT - INLET THERMISTOR RESISTANCE BK LBU LBU LBU 4M LBU Select High, Medium High, Medium, or Low BU) dependingN.O. W J9-2 J9-1 4. Using a calibrated temperature probe, RES. RES. K1 on model). DOOR TEMP. TEMP. JUMPER take a2.7-3.0 temperature Ω measurement in the center RANGE RANGE MOTOR RELAY (ELECT. ONLY) (GAS ONLY) 4. Using a calibrated temperature probe, take a temperatureSWITCH °F (°C) °F (°C) TEST #4a: Thermistors THERMAL BROKEN 3M 6M 1M k ohms k ohms measurementof the exhaustSTART in the outlet. center The of correctthe exhaust exhaust outlet. The FUSE BELT correcttemperatures exhaust temperaturesare as follows:See are Heater as follows:Circuit 68° (20°) 61.2–63.7 131° (55°) 14.5–15.3 NOTE: Refer to strip circuit below to diagnose outletSWITCH and inlet 77° (25°) 49.0–51.0 140° (60°) 12.1–12.8 temperature thermistors. EXHAUST TEMPERATURES 86° (30°) 39.5–41.1 149° (65°) 10.2–10.7 HEATER (ELECTRIC) 95° (35°) 32.0–33.3 158° (70°)8.5–9.0 Outlet (Exhaust) Thermistor TEMPERATURE HEAT TURNS OFF HEAT TURNS ON L1 104°L2 (40°) 26.1–27.2 167° (75°)7.2–7.6 The ACU APPLIANCEmonitors the CONTROL exhaust UNIT temperature using the outlet SETTING °F (°C) °F (°C) 113° (45°) 21.4–22.3 176° (80°)6.1–6.5 thermistor, and cycles the heater relay on and off to maintain High 155° ± 5° (68°CENTRIFUGAL ± 3°) SWITCH 10–15° (6–8°) 122° (50°) 17.6–18.5 the desired temperature.K2 NOTE: Begin with an empty dryer Medium High 140° ± 5° (60° ± 3°) 5M below 2Mthe and a clean lint screen. MediumN.C. 125° ± 5° (52° ± 3°) heat turn off BK R V R-W R-W See R 1. UnplugN.O. dryer or disconnectCOM1 power. Low 105° ± 5° (41° ±Motor 3°) temperature GAS - INLET THERMISTOR RESISTANCE Circuit 2. Remove top panel to access the machine electronics. HIGH LIMIT RES. RES. THERMAL HEATER TEMP. TEMP. HEATER RELAY 1 ¾¾¾If theIf theTHERMOS temperature temperatureTAT is notis not reached3M reached within6M within ~7 minutes,1M RANGE RANGE 3. Remove connector J14 from the ACU andCUT-OF measureF the °F (°C) °F (°C) resistance between J14-3 and J14-6 at the connector. The check~7 voltageminutes, level check and ventvoltage blockage, level and and vent then retest. k ohms k ohms following table gives temperatures and their associated ¾¾ If theblockage, temperature and then probe retest. does not agree with 68° (20°) 57.5–67.6 131° (55°) 14.1–15.6 resistance values. ¾temperatureIf the temperature setting, probe replace does the notoutlet agree thermistor. 77° (25°) 46.1–53.8 140° (60°)11.8–12.9 HEATER (GAS) 86° (30°) 37.4–43.1 149° (65°)9.9–10.8 NOTE: All thermistor resistance measurements must be made ¾¾ If thewith temperature temperature probe setting, confirms replace the the temperature outlet L1 while dryer is unplugged and connector removed from ACU. setting, Rretest at a differentCENTRIFUGAL temperature SWITCH setting. 95° (35°)N 30.4–34.7 158° (70°)8.4–9.0 APPLIANCE CONTROL UNIT thermistor. 5. If the preceding steps did not correct theLBUB problem,U replace104° (40°) 24.9–28.2 167° (75°)7.1–7.6 OUTLET THERMISTOR RESISTANCE 1V IG IGR the ACU. IGNITOR 5M 2M 113° (45°) 20.5–23.0 176° (80°)6.0–6.4 THERMAL MOV BK 50-500 Ω TEMP RES. RANGEN.C. TEMP RES. RANGE W CUT-OFF 2 1 3 See 122° (50°) 16.9–18.9 °F (°C) k ohms °F (°C) k ohms Inlet Thermistor VALVE 1 Motor BK R BK R-W BU 1400 ± 70 570 ± 28.5 BU W N.O. COM1 Ω Ω W Circuit K2 NOTE: On the45 electric dryer, the inlet thermistor is part of the 50° (10°) 19.0-22.0HIGH LIMIT80° (27°) 8.5-10.5 VALVE 2 HEATER RELAY 1 THERMAL high thermostat assembly (see figure3M 1, page6M 3-15).1M On theDOOR THERMOSTAT 3$*(1300 ± 65 Ω W DO NOT REMOVE OR DESTROY 60° (16°) 14.8-16.8 90° (32°) 6.8-8.8FUSE gas dryer,LBU theFS1 inlet thermistorFS2 FLAME is located at the drum inlet ductSWITCH SENSOR 70° (21°) 11.5-13.5 100° (38°) 5.0-7.0 (see figure 1, page 3-3). HEATER GAS VALVE THERMISTORSTHERMISTORS STRIP (INLET/OUTLET) CIRCUIT APPLIANCE CONTROL UNIT INLET TEMP THERMISTOR APPLIANCE CONTROL UNIT

R 50K Ω R INLET THERMISTOR J14-2 J14-1 INLET THERMISTOR RTN

R-W 10K Ω R-W OUTLET THERMISTOR J14-3 J14-6 OUTLET THERMISTOR RTN

OUTLET TEMP THERMISTOR Figure 1 - Thermistors Strip Circuit (Resistance values shown at relative room temp.) MOISTURE SENSOR 3-16 n Whirlpool & Maytag Front-Load Dryers APPLIANCE CONTROL UNIT APPLIANCE CONTROL UNIT MOISTURE SENSOR Y-R Y-R YY MOISTURE SENSOR J13-1 J13-2 MOISTURE SENSOR RTN MOV MOV G-YG-Y J8-2 CHASSIS GND G-Y

CHASSIS GND

WATER VALVE CIRCUIT (on some models) L1 N APPLIANCE CONTROL UNIT

WATER VALVE BK R W J8-1 J8-3 510-590 Ω K4 VALVE RELAY

Figure 14 - Strip circuits.

DO NOT REMOVE OR DESTROY 3$*( COMPONENT TESTING For Service Technician Use Only The ACU monitors the inlet temperature using the inlet thermistor. The inlet thermistor (along with the outlet thermistor) is used to detect air flow, and assists in calculating WARNING load size. 1. Unplug dryer or disconnect power. 2. Remove the top panel to access the machine electronics. 3. Remove connector J14 from the ACU and measure the resistance between J14-1 and J14-2 at the connector. The following tables (electric & gas) give temperatures and their associated resistance values. Electrical Shock Hazard NOTE: All thermistor resistance measurements must be made Disconnect power before servicing. while dryer is unplugged and connector removed from ACU. Replace all parts and panels before operating. ¾¾ If the resistance is OK, the inlet thermistor is good. Failure to do so can result in death or Proceed to step 4. electrical shock. ¾¾ If the thermistor resistance does not agree with the table, replace the inlet thermistor.

ELECT - INLET THERMISTOR RESISTANCE TEMP RES. RANGE TEMP RES. RANGE TEST #4b: Thermal Fuse °F (°C) k ohms °F (°C) k ohms 68° (20°) 61.2–63.7 131° (55°) 14.5–15.3 ALL DRYERS: The thermal fuse is wired in series with the dryer drive motor. 77° (25°) 49.0–51.0 140° (60°) 12.1–12.8 1. Unplug dryer or disconnect power. 86° (30°) 39.5–41.1 149° (65°) 10.2–10.7 2. Remove top panel, front panel and bulkhead, and drum to 95° (35°) 32.0–33.3 158° (70°) 8.5–9.0 access the thermal fuse. 3. Using an ohmmeter, check the continuity across the 104° (40°) 26.1–27.2 167° (75°) 7.2–7.6 thermal fuse. 113° (45°) 21.4–22.3 176° (80°) 6.1–6.5 ¾¾ If the ohmmeter indicates an open circuit, replace the 122° (50°) 17.6–18.5 thermal fuse.

GAS - INLET THERMISTOR RESISTANCE TEST #4c: Thermal Cut-Off TEMP RES. RANGE TEMP RES. RANGE °F (°C) k ohms °F (°C) k ohms If the dryer does not produce heat, check the status of the 68° (20°) 57.5–67.6 131° (55°) 14.1–15.6 thermal cut-off. 77° (25°) 46.1–53.8 140° (60°) 11.8–12.9 1. Unplug dryer or disconnect power. 2. Remove top panel, front panel and bulkhead, and drum to 86° (30°) 37.4–43.1 149° (65°) 9.9–10.8 access the thermal cut-off. 95° (35°) 30.4–34.7 158° (70°) 8.4–9.0 3. Using an ohmmeter, check the continuity across the 104° (40°) 24.9–28.2 167° (75°) 7.1–7.6 thermal cut-off. See figures 1 and 2, page 3-14, for location. 113° (45°) 20.5–23.0 176° (80°) 6.0–6.4 4. If the ohmmeter indicates an open circuit, perform the 122° (50°) 16.9–18.9 following: ALL DRYERS: Replace both the thermal cut-off and high limit 4. Check J14-1 and J14-2 to dryer cabinet ground. If either thermostat. In addition, check for blocked or improper exhaust pin indicates continuity to ground (short), replace wiring system, and, on electric dryers, for heat element malfunction. harness; otherwise, proceed to step 5. 5. If the preceding steps did not correct the problem, replace the ACU.

Whirlpool & Maytag Front-Load Dryers n 3-17 DO NOT REMOVE OR DES TROY Figure 15 - Wiring Diagram, Gas IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information.

COMPONENT TESTING For Service Technician Use Only 4. Disconnect the ignitor plug from the burner. Using an ohmmeter, measure the resistance across the ignitor’s WARNING 2-pin connector. Resistance should be 50-500 Ω. FOR SERVICE TECHNICIAN’S USE ONLY ¾¾ If resistance readings are outside the range or open, replace the ignitor. ¾¾ If resistance readings are within range, reconnect the ignitor plug and continue to step 5. 5. Disconnect the wires going to the flame sensor terminals. Using an ohmmeter, measure across the two sensor Electrical Shock Hazard terminals for continuity. Disconnect power before servicing. ¾¾ If there is continuity, reconnect the sensor wires and Replace all parts and panels before operating. continue to step 6. Failure to do so can result in death or ¾¾ If the reading is open, the flame sensor needs FOR SERVICE TECHNICIAN’Selectrical USEshock. ONLY replacing. 6. Reassemble all parts and panels before reconnecting power. 7. Plug in dryer or reconnect power. 4. Check J14-1 and J14-2 to dryer cabinet 3. Use an ohmmeter to determine if a 8. Run a high-temp TIMED DRY cycle of at least 2 minutes in gas TESTvalve #4d: coil Gashas Valvemalfunctioned. (Gas Dryer) Remove duration. ground. If either pin indicates continuity 9. Watch the ignitor for a couple of minutes through the to ground (short), replace wiring harness; harness plugs. Measure resistance across “peek window” in the side. If the ignitor stays red hot and 1. Unplug dryer or disconnect power. the gas does not come out and ignite, the flame sensor otherwise, proceed to step 5. the terminals2. Access the gas(see valv eﬁgure by removing 11). top panel,Readings front panel, should needs replacing. front bulkhead, and drum. NOTE: If ignitor does not come on, line voltage may not 5. If the preceding steps did not correct the match3. Usethose an ohmmeter shown to determine in the iffollowing a gas valve coil chart; be present at the gas burner. The motor centrifugal switch if not, replacehas malfunctioned. coils. Remove harness plugs. Measure may be suspect. problem, replace the ACU. resistance across the terminals (see figure 1). Readings IMPORTANT: To avoid damage to the gas burner wire should match those shown in the following chart; if not, harness, ensure the harness is routed exactly as it was replace GAScoils. VALVE RESISTANCE prior to service. TEST #4b: Thermal Fuse GAS VALVE RESISTANCE 10. Unplug dryer or disconnect power. GAS DRYER WIRING DIAGRAM Resistance TerminalsTerminals Resistance in ohms 11. Reassemble all parts and panels. in ohms 12. Plug in dryer or reconnect power. ALL DRYERS: The thermal fuse is wired 1 to 2 1400 ± 70 in series with the dryer drive motor. 1 to 2 1400 ± 70 13. Perform steps under “Service Diagnostic Mode”, page 2-4, 1 to1 to 3 3 570570 ±± 28.5 28.5 to verify repair. 4 to 5 1300 ± 65 1. Unplug dryer or disconnect power. 4 to 5 1300 ± 65 Gas Valve Schematic 2. Slide the top back, remove the front panel, front bulkhead, and drum to access the thermal fuse. 50-500 Ω

3. Using an ohmmeter, check the continuity 2 1 3 across the thermal fuse. 1400 ± 70 Ω 570 ± 28.5 Ω Black 3$ ¾If the ohmmeter indicates an open circuit, Light Blue White replace the thermal fuse. White Light Blue *( 4 5 TEST #4c: Thermal Cut-Off Figure 11Figure - Measuring 1 - Measuring gas gas valve valve resistance. resistance. 1300 ± 65 Ω 4. Disconnect the ignitor plug from the If the dryer does not produce heat, check the status of the thermal cut-off. burner. Using an ohmmeter, measure the resistance across the ignitor’s 2-pin Figure 2 - Gas Valve Schematic 1. Unplug dryer or disconnect power. connector. Resistance should be 50-500 1. 3-18 n Whirlpool & Maytag Front-Load Dryers 2. Access the thermal cut-off by removing ¾If resistance readings are outside the range console, top panel, front panel, front or open, replace the ignitor. bulkhead, and drum. ¾If resistance readings are within range, 3. Using an ohmmeter, check the continuity reconnect the ignitor plug and continue across the thermal cut-off. See figures 10a to step 5. and 10b, page 17, for location. 5. Disconnect the wires going to the flame 4. If the ohmmeter indicates an open circuit, sensor terminals. Using an ohmmeter, measure perform the following: across the two sensor terminals for continuity. ALL DRYERS: Replace both the thermal ¾If there is continuity, reconnect the sensor cut-off and high limit thermostat. In addition, wires and continue to step 6. check for blocked or improper exhaust ¾If the reading is open, the flame sensor system, and, on electric dryers, for heat needs replacing. element malfunction. 6. Reassemble all parts and panels before TEST #4d: Gas Valve (Gas Dryer) reconnecting power. 7. Plug in dryer or reconnect power. 1. Unplug dryer or disconnect power. 8. Run a high-temp MIXED + TIMED DRY 2. Access the gas valve by sliding the top cycle of at least 2 minutes in duration. back and removing the front panel, front bulkhead, and drum. 9. Watch the ignitor for a couple of minutes through the “peek window” in the side. If the ignitor stays red hot and the gas does not come out and ignite, the flame sensor needs replacing. NOTE: If ignitor does not come on, line voltage may not be present at the gas burner. The motor centrifugal switch may be suspect.

3$*( DO NOT REMOVE OR DESTROY FOR SERVICE TECHNICIAN’S USE ONLY

¾Check that the water valve assembly hose ¾Unplug dryer or disconnect power. is connected to the nozzle. ¾Replace the valve assembly and retest. 8. If everything is hooked up and the water 9. If the preceding steps did not correct still does not dispense: the problem, replace the ACU.

STRIP CIRCUITS COMPONENT TESTING For Service Technician Use Only MOTOR CIRCUIT NOTE: OverdryingDRIVE MOTOR may be causedCENTRIFUGAL by a short circuit in the L1 sensor system. N APPLIANCE CONTROLWARNING UNIT 1/3 HP SWITCH 3. Unplug dryeMAINr or disconnect power. LBU 4. Remove top panel to access5M the ACU.2M 3.3-3.6 Ω 4M N.O. BK J9-2 J9-1 LBU FOR SERVICELBU LBU TECHNICIAN’SLBU5. Access the moisture USE sensor ONLY wires by removingBU the consoleW K1 and front panel (see pages 4-9 & 4-11). DisconnectDOOR the JUMPER 2.7-3.0 Ω MOTOR RELAY (ELECT. ONLY) (GAS ONLY) 3-wire moisture sensor connector located belowSWITCH the door THERMAL BROKEN 3M 6M 1M opening STARTbetween the front panel and bulkhead. TEST #5: MoistureFUSE Sensor BELT 7. Measure the resistanceSee Heater across Circuit the Electrical Shock Hazard SWITCH 6. Access the ACU and remove connector J13 from the ACU. Checkoutermost the wire contacts harness for of continuity the connector between that J13 and the DisconnectThis power test isbefore performed servicing.FOR when SERVICE an automatic TECHNICIAN’S USE ONLY cycle stops too soon, or runs much longer moistureincludes sensor the two connector. MOVs. HEATERReplace (ELECTRIC) all parts and panels before operating. ¾¾ If there is continuity, go to step 7. than expected. L2 L1 FailureAPPLIANCE toTEST do so CONTROL #5:can result Moisture UNIT in death Sensor or ¾7.¾ If Measurethere is no thecontinuity, resistance replace across the main the harness. electricalNOTE: shock. Dryer will shut down automatically CENTRIFUGAL SWITCH This test is performed when an automatic 7. Measureoutermost the resistancecontacts acrossof the the connector outermost that contacts of after 4K2 hours and 10 minutes. theincludes connector the that two includes MOVs. the two5M MOVs. 2M cycle stops too soon, or runs much longer N.C. BK R V R-W R-W See R N.O. thanThe following expected. itemsCOM1 are part of this system: ¾If a small resistance is Motormeasured, clean the Circuit HEATER HIGH LIMIT NOTE:HEATER DryerRELAY 1 will shut downTHERMA automaticallyL Electric two metal moisture strips inside the drum. TEST #5: MoisturePart of Moisture Sensor System THERMOSTAT 3M 6M 1M after 4 hours and 10 minutes.CUT-OFF Dryer If a small resistance is measured after Harness/connection ü cleaning, replace sensor harness. This test is performedThe following when itemsan automatic are part cycle of this stops system: too ¾¾¾ If Ifa smalla small resistance resistance is measured, is measured, clean the clean two metalthe soon, or runs Metalmuch sensor longer strips than expected. ü ¾If a small resistance is not measured, HEATER (GAS) Electric moisturetwo metal strips moisture inside the strips drum. inside If a small the resistance drum. is NOTE: Dryer willMachine shutPart controldown of Moisture electronicsautomatically System after 2½ hours. ü measuredgo to step after 8. cleaning, replace sensor harness. L1 Dryer If a smallR resistance isCENTRIFUGAL measured SWITCH after N APPLIANCEThe following CONTROL items UNIT are part of this system: ¾8.¾ If Measurea small resistance the resistance is not measured, acrossLBUB go each to stepU of 8.the NOTE:Harness/connection Refer to strip circuit on page 20 ü 1V cleaning,IG replaceIGR sensor harness. 8. Measure the resistanceIGNITOR across each5M of the outermost2M Part of Moisture System ElectricTHERMAL Dryer Gas MOV BK outermost50-500 contacts Ω and the center terminal toMetal diagnose sensor strips moistureN.C. sensor. ü contacts¾If a smalland the resistance centerW terminal is not (ground measured, connection). CUT-OFF 2(ground1 connection).3 See Harness/connection ü ü VALVE 1 Motor BK Machine controlR electronicsBK R-W üBU 1400 ±go 70 to570 step ± 28.5 8. BU W N.O. 1. ActivateCOM1 the Loads Test mode. See Ω Ω W Circuit Metal sensorK2 strips ü ü 45 HIGH LIMIT VALVE 2 HEATER RELproceduresAY 1 on page 4. THERMAL 8. Measure the resistance3M across6M each1M of theDOOR ACU NOTE: ReferTHERMOS to stripTAT circuit on page 20 1300 ± 65 Ω W ü üFUSE LBUoutermostFS1 contactsFS2 FLAME and the center terminal SWITCH to2. diagnoseOpen the moisturedoor. Using sensor. a wet cloth or one SENSOR (ground connection). NOTE: Refer to1.finger, stripActivate circuitjointly belowthe touch Loads to bothdiagnose Test sensor mode. moisture strips. See sensor. HEATER GAS VALVE 1. Activate procedures¾the IfService a repeating Diagnostic on page beep 4. Mode.tone isSee heard procedures and anon ¾If a resistance less than infinity is page 2-4. ¾¾ If a resistance less than infinity is measured, replace THERMISTORSalphanumeric (INLET/OUTLET) number is displayed on the themeasured, sensor harness. replace the sensor harness. 2. Open the2. door.Open Using the a wdoor.et cloth Using or one a finger,wet cloth jointly or one touchAPPLIANCE both CONTROLsensorconsole, strips. UNIT the moisture sensor INLETpasses TEMP the THERMISTOR9. If9. theIf moisture the moisture sensor sensor diagnos APPLIANCEdiagnostictic test passes,CONTROL test passes,check UNIT the finger, jointly touch both sensor strips. outlet thermistor: TEST #4a, page 3-16. ¾¾ If a repeatingtest. beepGo to tone step is 9.heard and an alphanumeric check the outlet thermistor: TEST #4a, page 15. ¾If a repeating beep tone Ris heard and an50K Ω 10. If¾ theIf preceding a resistanceR steps less did not than correct infinity the isproblem, replace numberINLET THERMISTOR is displayedJ14-2 on the console, the moisture J14-1 INLET THERMISTOR RTN sensor¾ passesalphanumericIf a beepthe test. tone Go numberis to not step heard, 9. is displayed or a repeating on the the¾ ACU.Ifmeasured, the problem replace persists the sensorafter replacing harness. the ¾¾ If a beep tonebeep is tone not heard, is heard or a beforerepeating touching beep tone both is NOTE: Somemoisture Maytag sensor models andhave theran additionalmistor, consider set of moisture console, the moisture sensorR-W passes the10K Ω 9. If theR-W moisture sensor diagnostic test passes, heardOUTLET beforeTHERMISTOR touching both moisture strips, continue sensors locatedadjusting at the the back dryness of the drum.level (seeTo test TEST the rear #5a: test.moisture GoJ14-3 to strips, step 9.continue with step 3. moisture sensor, repeat steps 6-10,J14-6 usingOUTLET connector THERMISTOR J23 RTN. with step 3. checkAdjusting the outlet Customer thermistor-Focused: TEST Dryness#4a, page Level). 15. ¾NOTE:If a Overdryingbeep tone is may not beheard, caused or a byrepeating a short ¾If the problem persists after replacing the circuit in the sensor system. OUTLET TEMP THERMISTOR10. If the preceding steps did not correct the MOISTURE SENSORbeep tone STRIP is heardCIRCUIT before touching both problem,moisture replace sensor the and CCU. thermistor, consider 3. moistureUnplug dryer strips, or continuedisconnect with power. step 3. adjusting the dryness level (see TEST #5a: MOISTURE SENSOR Adjusting Customer-Focused Dryness Level). APPLIANCENOTE:4. CONTROL Remove Overdrying UNIT top panel may to be access caused the by machine a short TEST #5a: AdjustingAPPLIANCE Customer- CONTROL UNIT circuitelectronics. in the sensor system. MOISTURE SENSOR10Focused. If the preceding Dryness steps Level did not correct the Y-R Y-R problem, replaceYY the CCU. MOISTURE3.5. SENSORUnplugAccessJ13-1 dryerthe moisture or disconnect sensor power. wires NOTE: If the customer complainsJ13-2 MOISTURE about SENSOR the RTN by removing the console andMOV front panel. MOV 4. Remove top panel to access the machine clothes being less dry or more dry than desired Disconnect the 3-wire moisture sensorG-YG TEST-Y #5a: Adjusting Customer- and the moisture sensor passesJ8-2 TESTCHASSIS #5: GND electronics. FocusedG-Y Dryness Level connector located below the door opening Moisture Sensor, step 2, the total dry time can between5. Access the the front moisture panel and sensor bulkhead. wires beNOTE: lengthened If the customer or shortened complains by changing about the the by removing the console and frontCHASSIS panel. GND 6. Access the CCU and remove connector Customer-Fclothes beingocused less dry Dryness or more Level dry fromthan “desired1” Disconnect the 3-wire moisture sensor P13 from the circuit board. CheckFigure 1 the - Moisture wire Sensor and(standardStrip theCircuit moisture auto cycle) sensor to apasses “2” (15% TEST more #5: drying WATER VAconnectorLVE CIRCUIT located below (on the doorsome opening models) harness for continuity between P13 and the Moisturetime), “3 ”Sensor, (30% more step drying2, the totaltime), dry “4 time” (15% can L1 between the front panel and bulkhead. Whirlpool & Maytag Front-Load Dryers n 3-19 N moisture sensor connector. APPLIANCEbeless lengthened drying CONTROL time), or UNIT shortened or “5” (30% by lesschanging drying the time) Access the CCU and remove connector Customer-Focused Dryness Level from “1” ¾6. If there is continuity, go to step 7. auto cycle. P13 from theWA TERcircuit VALV Eboard. Check the wire (standard1. In standby auto modecycle) (dryerto a “2 ”plugged (15% more in but dr yingnot BK harness¾If there for is continuity no continuity, between replace P13R the and main the time), “3” (30% more drying time), “W4” (15% J8-1powered up), pressJ8-3 and hold the DRYNESS harness. 510-590 moisture sensor connector.Ω less drying buttonK4 time), for orapproximately “5” (30% less 3 drying seconds. time) LEVELVALVE RELAY ¾If there is continuity, go to step 7. Theauto dryercycle. will beep and “CF” is displayed ¾If there is no continuity, replace the main followed1. In standby by the mode current (dryer dryness plugged setting in but on notthe powered up), press and hold the DRYNESS harness. 7-segment display. The factory default value Figure 14 - Strip circuits. LEVELis “1”. button for approximately 3 seconds. The dryer will beep and “CF” is displayed followed by the current dryness setting on the 7-segment display. The factory default value DO NOT REMOVE OR DESTROY is “1”. 3$*( DO NOT REMOVE OR DESTROY 3$*(

DO NOT REMOVE OR DESTROY 3$*( COMPONENT TESTING For Service Technician Use Only Some buttons do not light: WARNING 1. Unplug dryer or disconnect power. 2. Remove top panel to access the ACU and HMI. 3. Visually check that the HMI and housing assembly is properly inserted into the front console. 4. If visual check passes, replace the HMI and housing assembly. 5. Reassemble all parts and panels. Electrical Shock Hazard 6. Plug in dryer or reconnect power. Disconnect power before servicing. 7. Perform the “Key Activation & Encoder Test” (see page Replace all parts and panels before operating. 2-5) to verify repair. Failure to do so can result in death or electrical shock. No beep sound is heard (on some models, only the Normal cycle beeps upon cycle selection): 1. On some models, verify that the “Cycle Signal” volume is turned on. (Procedure varies by model; refer to Use & Care Guide for specific instructions to adjust cycle signal.) TEST #6: Buttons and Indicators 2. Unplug dryer or disconnect power. 3. Remove top panel to access the ACU and HMI. This test is performed when any of the following situations 4. Visually check that ALL ACU connectors are inserted all occurs during the “Key Activation & Encoder Test” (see page the way into the ACU. 2-5). 5. Visually check that ALL HMI connectors are inserted all the ü None of the indicators or display turn on way into the HMI. ü Some buttons do not light 6. If all visual checks pass, replace the HMI and housing ü No beep sound is heard assembly. 7. Reassemble all parts and panels. 8. Plug in dryer or reconnect power. None of the indicators or display turn on: 9. Perform the “Key Activation & Encoder Test” (see page 1. Unplug dryer or disconnect power. 2-5) to verify repair. 2. Remove top panel to access the ACU and HMI. 3. Visually check that ALL ACU connectors are inserted all the way into the ACU. 4. Visually check that ALL HMI connectors are inserted all the way into the HMI. 5. Visually check that the HMI and housing assembly is properly inserted into the front console. 6. If all visual checks pass, perform TEST #1: ACU Power Check, page 3-8, to verify supply voltages. ¾¾ If supply voltages are present, replace the HMI and housing assembly. ¾¾ If supply voltages are not present, replace the ACU. 7. Reassemble all parts and panels. 8. Plug in dryer or reconnect power. 9. Perform the “Key Activation & Encoder Test” (see page 2-5) to verify repair.

3-20 n Whirlpool & Maytag Front-Load Dryers COMPONENT TESTING For Service Technician Use Only WARNING

Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

TEST #7: Door Switch

NOTE: Refer to strip circuit below to diagnose the door switch. Functionality is verified when opening the door turns on the drum light. Closing the door should turn off the drum light. If the preceding conditions are not met: 1. Unplug dryer or disconnect power. 2. Remove console to access the machine electronics. 3. Check that the wires between the door switch and ACU are connected. (Refer to wiring diagrams on pages 3-4 to 3-7.) ¾¾ If the connections are good, replace the wire and door switch assembly and retest. ¾¾ If wire and door switch assembly have been replaced and dryer still does not start, replace the ACU. 4. Reassemble all parts and panels. 5. Plug in dryer or reconnect power. 6. Verify that the dryer will start with the door closed, and that it stops when the door opens.

DOOR SWITCHDOOR CIRCUIT SWITCH STRIP CIRCUIT

ACU N

W NEUTRAL J8-3

DOOR SWITCH

DOOR SENSE J8-4 TBLBU U W W W

Figure 1 - Door Switch Strip Circuit

Whirlpool & Maytag Front-Load Dryers n 3-21 COMPONENT TESTING For Service Technician Use Only ¾¾ If the harness and connections are good, go to step 5. DANGER ¾¾ If not, repair or replace as needed. 5. Unplug the drum LED connector J6 from the ACU. 6. With a multimeter set to milliamps, connect multimeter to ACU connector J6, pins 1 and 3. Plug in dryer or reconnect power. Open the door. Measure the current across ACU connector J6, pins 1 and 3. If the drum LED driver is working properly, there should be a measurement of 150- Electrical Shock Hazard 370 mA. ¾¾ If the current is present, unplug dryer or disconnect Only authorized technicians should perform power and replace the drum LED. diagnostic voltage measurements. ¾¾ If the current is not present, unplug dryer or disconnect After performing voltage measurements, power and replace the ACU. disconnect power before servicing. 7. Reassemble all parts and panels. Failure to follow these instructions canDRUM result LED in CIRCUIT death or electrical shock. DRUM LED CIRCUIT TEST #8: Drum LED ACU R R NOTE: Refer to the Drum LED circuit at right (Figure 2) to J6-1 diagnose the drum LED. This test is performed if the drum LED does not light when the dryer door is first opened. DRUM LED 1. Unplug dryer or disconnect power. 2. Remove the top panel to access ACU and HMI. 3. Verify that the drum LED connector J6 is securely connected to the ACU (see Figure 1). J6-2 BK BK 4. Check harness and inline connections between the drum LED and ACU. Figure 2 - Drum LED Strip Circuit

ACU BOARD J6 J8 • = Pin 1

J14

J2 K3

K1 K2 Heater-RED

J23

J13 J9 L1-BLK Heater Relay #1 Motor Relay (Gas & Electric) Figure 1 - Drum LED Connector

3-22 n Whirlpool & Maytag Front-Load Dryers FOR SERVICE TECHNICIAN’S USE ONLY FOR SERVICE TECHNICIAN’S USE ONLY

TEST #8: Drum LED (on some models) If water leaks from the dryer/too much water STRIP CIRCUITS This test is performed if the drum LED does being sprayed into the drum: not light. 1. Inside the drum, unscrew the water nozzle. MOTOR CIRCUIT 1. Pressing the DRUM LIGHT button on the 2. Inspect nozzle opening for residue buildup; clean and replace it. L1 console should toggle the button indicatorDRIVE on MOTOR CENTRIFUGAL N ACU and off (and the drum LED on and off). 1/3 HP If no water is sprayed in SWITCHthe drum: MAIN LBU ¾If the button indicator toggles on and off, 1. Verify that water is hooked5M up2M and turned on. 3.3-3.6 Ω go to step 2. 4M BU N.O. W BK J9-2 J9-1 LBU LBU 2. Unplug dryer or disconnect power. ¾If the button indicator does not turn on, go DOOR K1 THERMAL JUMPER 2.7-3.0 Ω 3. Remove top panel to access the ACU. SWITCH MOTOR RELAY to TESTFUSE #6 – “Some buttons do not light,” 3MCOMPONENT 6M 1M TESTING START 4. Verify that the red wire coming from the page 21. See Heater Circuit For Service Technicianwater Use valve Only is connected to the ACU, J8-1. 2. Unplug dryer or disconnect power. Refer to wiring diagrams on pages 26 and 27. HEATER (ELECTRIC)3. Remove the top panel to access ACU WARNINGand HMI. L1 4. Verify thatACU drum LED connector J6 L2 pins 1 andHEATER 2 align RELAY with 1 the ACU. Water Nozzle CENTRIFUGAL SWITCH K2 V HEATER 1 5M 2M 5.N.O.Check harness and COM1inline connections N.C. 19.6 Ω See BK BK R R-W between the drum LED and HMI. Motor R 19.6 HIGH LIMIT Circuit THERMAL ¾If the harness and connectionsV are good,Ω N.O. COM2 THERMOSTAT 6M 1M CUT-OFF go to stepK3 6. HEATER 2 3M Electrical Shock HEATERHazard RELAY 2 Water Valve Wires Disconnect power before¾ Ifservicing. not, repair or replace as needed. Replace all parts and panels6. Unplug before the drumoperating. LED connector J6 HEATER (GAS) (see wiring diagrams, pages 26 and 27) Failure to do so can result in death or CENTRIFUGAL SWITCH L1 from the HMI. R N electricalACU shock. R LBU 1V IG IGR 7. With a multimeter set to milliamps, connect IGNITOR 5M 2M THERMAL MOV BK 50-500 Ω multimeterN.C. to HMI connector J6, pins 1 and 3. W CUT-OFF 2 1 3 See VALVE 1 Motor BK R Plug in BKdryer or reconnectR-W powerBU . Press the1400 ± 70 570 ± 28.5 BU W N.O. COM Ω Ω W Circuit K2 DRUM LIGHT button on the console until the 45 HIGH LIMIT VALVE 2 HEATER RELAY 1 3M 6M 1M DOOR THERMOSbuttonTAT indicator is on. Measure the current 1300 ± 65 Ω W TEST #9: Water Valve (on some models) LBU FS1 FS2 FLAME SWITCH across HMI connector J6, pins 1 and 3. If the WaterSENSOR Valve Assembly Activate Service Diagnosticdr Modeum LED(see driver page is2-4). working Perform properly, Step there HEATER GASFigure VAFigureLVE 1 - 13 Water - Water System System Components Components. 8 in Service Test Mode Chart should(see page be a2-6). measurement Verify that of water 150–370 mA. 5. Check Water Valve & Harness—using an is being sprayed into the drum.¾ SeeIf the figure current 1. is present, unplug dryer5. Check Waterohmmeter, Valve measure & Harness—using the resistance an ohmmeter, between THERMISTORSNOTE: Refer to the strip circuit(INLET/OUTLET) below (Figure 2) to diagnose measure the resistance between the ACU J8-1 (red wire) or disconnect power and replace the and J9-2the (black ACU wire).J8-1 (red wire) and J9-2 (black wire). water valve. ACU drum LED. INLET TEMP THERMISTOR ACU ¾¾ If the¾ resistanceIf the resistance is 510-590 is 510–590 W, go to1 step, go 6; to if step not, ¾If the current Ris not present, unplug50K Ω dryer replaceR 6;the if not,water replace valve. the water valve. If water leaksINLET fromTHERMISTOR the dryer/tooJ14-2 much water being sprayed J14-1 INLET THERMISTOR RTN into the drum: or disconnect power and replace the HMI.¾¾ If an¾ openIf an circuit open iscircuit detected, is detected, go to step go to 7. step 7. 1. Inside the drum, unscrew8. the Reassemble water nozzle. all parts and panels. 6. Inside the drum, unscrew and replace the water nozzle R-W 10K Ω 6.R-WInside the drum, unscrew and replace the OUTLET THERMISTOR J14-3 using a 7/16” wrench or socket.J14-6 OUTLETRetest THERMISTOR water valve. RTN 2. Inspect nozzle opening forTEST residue #9: buildup; Water cleanValve or (on some models) water nozzle using a 7/16" wrench or socket. replace it. ¾¾ If waterRetest does water not valve.dispense, go to step 7. Activate the Service Test Mode (see page 7.5). Access the water valve by removing the back panel. OUTLET TEMP THERMISTOR ¾If water does not dispense, go to step 7. If no water is sprayed in the drum:Perform Step 8 on page 7. Verify that water ¾is ¾ Check that the hose and wires are connected to the 7. Access the water valve by removing back 1. Verify that water is hookedbeing up sprayed and turned into theon. drum. See ﬁgure 13. water valve assembly (see Figure 1). MOISTURE SENSORS panel; see page 24. 2. Unplug dryer or disconnectNOTE: power. The motor and heater are also activated¾¾ Check that the water valve assembly hose is connected ACU to the¾ nozzle.Check that the hose and wiresACU are connected 3. Remove top panel to accessduring the this ACU. test. Refer to strip MOISTUREcircuit on SENSORpage 23 1 to diagnose water valve. 8. If everythingto theis connected water valve and assembly the water (see still ﬁgure does 13). not 4. Verify that the red wire comingBK fromY- theR water valve is dispense: BK R connectedMOISTURE to SENSOR the ACU,J13-1 J8-1. Refer to wiring diagrams on J13-2 MOISTURE SENSOR RTN pages 3-4 to 3-7, or the strip circuit below.MOV ¾¾ Unplug dryerMOV or disconnect power. G-YG¾¾ -YReplace the valve assembly and retest. J8-2 CHASSIS GND 3$*( 9. If the precedingG-Y stepsDO did NOT not REMOVEcorrect the OR problem, DESTROY replace the ACU. CHASSIS GND WATER VALVE STRIP CIRCUIT WATER VALVE CIRCUIT L1 N ACU

WATER VALVE BK R W J8-1 J8-3 510-590 Ω K4 VALVE RELAY J9-2

Figure 13 - Strip circuits. Figure 2 - Water Valve Strip Circuit Whirlpool & Maytag Front-Load Dryers n 3-23

DO NOT REMOVE OR DESTROY 3$*( COMPONENT TESTING Notes

3-24 n Whirlpool & Maytag Front-Load Dryers COMPONENT ACCESS Section 4: Component Access

This section provides service parts access, removal, and installation instructions for the “Whirlpool & Maytag Front- Load Gas & Electric Dryers.”

Component Locations

Door Reversal — Round Shaped Doors

Door Reversal — Square Shaped Doors

Removing the Top Panel

Removing the Console/HMI

Removing the Appliance Control Unit (ACU)

Removing the Front Panel

Removing the Door Switch

Removing the Drum Light

Removing the Moisture Sensor

Removing the Belt, Drum, and Rollers

Removing the Drive Motor

Removing the Thermal Fuse the Outlet Thermistor

Removing the Heater Element

Removing the H-L Thermostat (Electric Models)

Removing the Thermal Cutoff (Electric Models)

Removing the Ignitor & Flame Sensor (Gas Models)

Removing the High-Limit Thermostat (Gas Models)

Removing the Thermal Cutoff (Gas Models)

Removing the Gas Burner Assembly Coils

Removing the Rear Panel

Removing the Water Valve

Whirlpool & Maytag Front-Load Dryers n 4-1 COMPONENT ACCESS COMPONENT LOCATIONS - WHIRLPOOL (FIGURE 1)

Under Top Panel • Appliance Control Unit (ACU) • Human-Machine Interface (HMI) • Inlet Thermistor (Gas)

Behind Front Panel & Bulkhead • Motor Assembly & Belt Switch (Gas only) • Thermal Fuse • Outlet Thermistor • Moisture Sensor Strips

NOTE: Refer to Figure 2, page 3-14, for gas dryer component locations.

4-2 n Whirlpool & Maytag Front-Load Dryers DOOR REVERSAL (OPTIONAL) ALL DOORS: The following instructions are for models with round and square-shaped doors. 2. Remove door from dryer DOORTools needed:REVERSAL (OPTIONAL) ALL DOORS: The following instructions are for models with round and square-shaped doors. COMPONENT ACCESS 2. Remove door from dryer Tools needed: Door Reversal — Round-Shaped Doors DOOR REVERSAL (OPTIONAL) ALL DOORS: DOORS: WARNING 2. Using a T25® screwdriver, remove the four screws The followingMin. 8" (203 instructions mm) long are for models#2 with Phillips round screwdriver and securing the door hinge to the dryer and lift the door up square-shapedTORX®, T20 doors.®, and T25®† and out to remove. Place the door on a soft towel or other screwdrivers 2.non-scratch Remove surface. door from dryer Tools needed:

Min.REVERSE 8" (203 mm) DOOR long SWING:#2 ROUND-SHAPEDPhillips screwdriver DOOR TORX®, T20®, and T25®† screwdriversDOORS WITH ELECTRICALElectrical Shock WIRING: Hazard Disconnect power before servicing. REVERSEReplace DOOR all parts SWING: and panels ROUND-SHAPED before operating. DOOR IMPORTANT: If the protective lm has not yet been removed Failure to do so can result in death or from the dryer, peel the lm from the dryer door before DOORSMin. 8" (203 WITH mm) ELECTRICAL long WIRING:#2 Phillips screwdriver proceeding. electrical® ® shock.®† TORX , T20 , and T25 Using a T25® screwdriver, remove the four screws securing screwdrivers the door hinge to the dryer and lift the door up and out to IMPORTANT:remove. Place If the the protective door on lm a soft has towel not yet or otherbeen non-scratchremoved fromsurface. the dryer, peel the lm from the dryer door before REVERSE DOOR SWING: ROUND-SHAPED DOOR proceeding. Door Reversal ® DOORS WITH ELECTRICAL WIRING: Using a T25 screwdriver, remove the four screws securing the door hinge to the dryer and lift the door up and out to The following instructions are for models with round-shaped remove. PlaceMove the door the on door a soft striketowel or other non-scratch surface.3. Figure 2 - Remove door from dryer. doors. IMPORTANT: If the protective lm has not yet been removed from3. Using the dryer, a T25® peel screw the driver,lm from remove the dryer the two door screws before securing the door strike to the door frame of the dryer. Rotate the REVERSE DOOR SWING: ROUND-SHAPED DOOR proceeding. Usingstrike a T25 180°® screwdriver, and attach remove to the oppositethe four screwsside of dryersecuring door DOORS WITH ELECTRICAL WIRING: the3. doorframe Move hinge with tothe the two doordryer screws and strike removed lift the door earlier, up and as shown. out to 1. Using a Phillips screwdriver, remove middle screw in remove. Place the door on a soft towel or other non-scratch 1.hinge. Disconnect Disconnect wiring. wiring Tuck from wiring doorinto opening. surface.

3. Move the door strike 1. Disconnect wiring from door

1. Disconnect wiring from door Using a T25® screwdriver, remove the two screws securing the door strike to the door frame of the dryer. Rotate the strike 180° and attach to the opposite side of dryer door frame with the two screws removed earlier, as shown. Figure 3 - Move the door strike. Using a T25® screwdriver, remove the two screws securing the door strike to the door frame of the dryer. Rotate the strike 180° and attach to the opposite side of dryer door frame with Figure 1 - Disconnect wiring from door. Using a Phillips screwdriver, remove middle screw in hinge. the two screws removed earlier, as shown. Disconnect wiring. Tuck wiring into opening.

Using a T25® screwdriver, remove the two screws securing Using a Phillips screwdriver, remove middle screw in hinge. the door strike to the door frame of the dryer. Rotate the strike Disconnect wiring. Tuck wiring into opening. 180° and attach to the opposite side of dryer door frame with the two screws removed earlier, as shown. †®TORX, T20, and T25 are registered trademarks of Acument Intellectual Properties, LLC. 24 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' Using a Phillips screwdriver, remove middle screw in hinge. UHSODFHGE\WKHQXPEHU HJ:EHFRPHV Disconnect wiring. Tuck wiring into opening. †®TORX, T20, and T25 are registered trademarks of Acument Intellectual Properties, LLC. Whirlpool & Maytag Front-Load Dryers n 4-3 24 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV

†®TORX, T20, and T25 are registered trademarks of Acument Intellectual Properties, LLC. 24 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV COMPONENT ACCESS 4. Remove inner door from outer door 6. Remove latch 4. RemoveDoor inner doorReversal from outer — door Round-Shaped6. Remove Doors latch (continued) Thin section 4. Position the door with the inside of the door facing 6. Flip and rotate the innerThin door section 180° so that the thin section up. Using a Phillips screwdriver, remove the 10 screws is at the top and the thick section is at the bottom. Using 4.securing Remove the inner inner door door to the from outer door.outer door a T25®6. Removescrewdriver, removelatch the four screws securing the 4. Remove inner door from outer door 6.latch Remove plate in place. latch Thin section Thin section Latch Latch

Thick section Thick section Latch Latch

Thick section Thick section Top of Top doorof Flip and rotate the inner door 180° so that the thin section is door Flip andat the rotate top andthe innerthe thick door section 180° so is that at the the bottom. thin section Using is a T25® at thescrewdriver top and the, remove thick section the four is screwsat the bottom. securing Using the latch a T25 plate® screwdriverin place., remove the four screws securing the latch plate Top of in place. Positiondoor the door with the inside of the door facing up. Flip and rotate the inner door 180° so that the thin section is Top of Figure 6 - Remove Latch Position the door with the inside of the door facing up. ® doorUsing a Phillips screwdriver, remove the 10 screws securing Flip andat the rotate top andthe innerthe thick door section 180° so is thatat the the bottom. thin section Using is a T25 Using a Phillips screwdriver, remove the 10 screws securing the inner door to the outer door. at7. the screwdriverUsing top anda T25® the, remove screwthick driver,section the four reinstall is screws at the the bottom. securing latch plate Using the on latch a theT25 plate ® the inner door to the outer door. 7. Reinstall latch on opposite side screwdriverinopposite place.Reinstall, remove side from latchthe which four on screws it wasopposite removedsecuring withtheside latch the fourplate Figure 4 - Remove inner door from outer door. 7.screws removed earlier. Position the door with the inside of the door facing up. in place. PositionUsing5. theUsing a Phillipsdoor a T20® with screwdriver, screwthe insidedriver, removeof remove the door the the facing10 six screws screws up. securing holding the hinge assembly in place. Usingthe 5.a inner Phillips Remove door screwdriver, to the hinge outer remove door. the 10 screws securing 5. Remove hinge 7. Reinstall latch on opposite side the inner door to the outer door. 7. Reinstall latch on opposite side

5. Remove hinge 5. Remove hinge

Hinge Hinge

Hinge Hinge ® Using a ®FigureT25 screwdriver, 7 - Reinstall latch reinstall on opposite the latch side. plate on the Usingopposite a T25 screwdriver,side from which reinstall it was the removed latch plate with on the the four screws oppositeremoved side earlier.from which it was removed with the four screws Figure 5 - Remove Hinge removed earlier. Using a T20® screwdriver, remove the six screws holding the Using a T20® screwdriver, remove the six screws holding the hinge assembly in place. ® hinge assembly in place. Using a T25 screwdriver, reinstall the latch plate on the Usingopposite a T25® screwdriver,side from which reinstall it was the removed latch plate with on the the four screws oppositeremoved side earlier.from which it was removed with the four screws Using a T20® screwdriver, remove the six screws holding the removed earlier. Usinghinge a T20 assembly® screwdriver, in place. remove the six screws holding the hinge assembly in place.

4-4 n Whirlpool & Maytag Front-Load Dryers

25 25 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV UHSODFHGE\WKHQXPEHU HJ:EHFRPHV

25 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\25 -XQ('7_5(/($6(' ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWUHSODFHGE\WKHQXPEHU HJ:EHFRPHV LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV COMPONENT ACCESS 8. Reinstall hinge assembly on opposite side 10. Reposition rotating assembly 8. Reinstall Door hinge assembly Reversal on opposite — Round-Shaped side 10. Reposition Doorsand tubing (continued)rotating assembly and tubing 8.8. Reinstall Flip over the hinge inner assemblydoor to the left.on oppositeUsing a T20® side 10.10. Reposition Reposition rotating assemblyrotating and assembly tubing 180° to opposite screwdriver, reinstall the hinge assembly on the opposite side ofand the door.tubing 8.side Reinstall from which hinge it was assemblyremoved. on opposite side 10. Reposition rotating assembly and tubing

Flip over the inner door to the left. Using a T20® screwdriver,

reinstall the hinge assembly on the opposite® side from which Reposition rotating assembly and tubing 180 ° to opposite side Flip overit was the removed. inner door to the left. Using a T20 screwdriver, reinstall the hinge assembly on the opposite side from which of the door. Flip over the inner door to the left. Using a T20® screwdriver, Reposition rotating assembly and tubing 180 ° to opposite side it was removed. of the door.Figure 10 - Reposition rotating assembly and tubing. reinstall the Figurehinge assembly8 - Reinstall on hinge the assemblyopposite on side opposite from whichside. Reposition rotating assembly and tubing 180 ° to opposite side Flip over the inner door to the left. Using a T20® screwdriver, it was removed. of the door. reinstall the hinge assembly on the opposite side from which 11. RepositionRotate bottom rotating of assembly 180°and tubingtowards 180 you ° toand opposite secure side assembly with the two screws removed earlier, using a DOORSitDOORS was removed. WITH WITH ELECTRICAL ELECTRICAL WIRING: WIRING: of 11.the door. Rotate assembly bottom and fasten Phillips screwdriver.in place Press tubing into indents. DOORS WITH ELECTRICAL WIRING: 11.IMPORTANT Rotate: Make assembly sure to swing bottom hinge down and in fastenfront of 9. Lift off inner door assembly. Using a Phillips screwdriver, 11.rotating in Rotate placeassembly assembly (see Step 12). bottom and fasten DOORS9.remove WITH Remove ELECTRICALthe two rotating screws securing WIRING: assembly the rotating assembly to the door. in placeRotate assembly bottom and fasten 9.DOORS Remove WITH rotating ELECTRICAL assembly WIRING: 11. in place Press tubing 9. Remove rotating assembly into indents. Press tubing 9. Remove rotating assembly into indents. Press tubing into indents. Press tubing into indents.

Rotate bottom of assembly 180° towards you and secure assemblyFigure 11 with - Rotate the twoassembly screws bottom removed and fasten earlier, in usingplace. a Phillips Rotatescrewdriver. bottom of Press assembly tubing 180° into towards indents. you and secure Figure 9 - Remove rotating assembly. assembly with the two screws removed earlier, using a Phillips Lift off inner door assembly. Using a Phillips screwdriver, Rotatescrewdriver.IMPORTANT: bottom Press of assembly Maketubing sure into 180° to indents. swing towards hinge you down and securein front of assemblyrotating with assembly the two (seescrews Step removed 12). earlier, using a Phillips remove the two screws securing the rotating assembly Rotate bottom of assembly 180° towards you and secure Lift off inner door assembly. Using a Phillips screwdriver, IMPORTANT:screwdriver. Press Make tubing sure tointo swing indents. hinge down in front of to the door. assembly with the two screws removed earlier, using a Phillips remove the two screws securing the rotating assembly rotating assembly (see Step 12). Lift off inner door assembly. Using a Phillips screwdriver, IMPORTANT:screwdriver. Make Press sure tubing to swing into indents.hinge down in front of to the door. rotating assembly (see Step 12). remove the two screws securing the rotating assembly IMPORTANT: Make sure to swing hinge down in front of to theLift door. off inner door assembly. Using a Phillips screwdriver, remove the two screws securing the rotating assembly rotating assembly (see Step 12). to the door.

Whirlpool & Maytag Front-Load Dryers n 4-5 26 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6('26 UHSODFHGE\WKHQXPEHU HJ:EHFRPHV ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6('26 UHSODFHGE\WKHQXPEHU HJ:EHFRPHV 26 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV COMPONENT ACCESS Door Reversal — Round-Shaped Doors (continued)

ALLALL DOORS: DOORS: DOORSDOORS WITH WITHELECTRICAL ELECTRICAL WIRING: WIRING: ALL DOORS: DOORS WITH ELECTRICAL WIRING: ALL DOORS: DOORS WITH ELECTRICAL WIRING: 12. Position the door with the inside of the door facing 14. Plug in wire. Using a Phillips screwdriver, secure the 12.up. Using Reinstall a Phillips innerscrewdriver, door reinstall assembly the 10 screws rotating14. assemblyReconnect to the hingewiring with the screw removed 12. removedReinstall earlier, inner securing door the innerassembly door to the outer 14.earlier. Reconnect wiring 12.door. Reinstall inner door assembly 14. Reconnect wiring

Swing Swingdown downSwing down

Bottom Plug in wire. UsingFigure a 14 Phillips - Reconnect screwdriver, wiring. secure the rotating Bottomof door Plug assemblyin wire. Using to the a Phillipshinge with screwdriver, the screw secure removed the earlier. rotating of doorBottom assemblyPlug into wire. the hinge Using with a Phillips the screw screwdriver, removed secure earlier. the rotating of door assembly to the hinge with the screw removed earlier.

Position the door with the inside of the door facing up. Using Positiona Phillips the door screwdriver, Figurewith the 12 - inside reinstallReinstall of thetheinner 10door door screws facing assembly. removed up. Using earlier, a PhillipsPositionsecuring screwdriver, the the door inner withreinstall door the to theinsidethe 10outer ofscrews the door. door removed facing earlier, up. Using securinga13 Phillips. Doorsthe inner screwdriver, with door electrical to thereinstall wiring:outer the door. Pull 10 thescrews wire removedthrough the earlier, securingfront the panel inner opening door to before the outer reinstalling door. the door. Insert the tabs on the hinge into the mounting slot and slide down to engage the top tab. Secure in place with the four T25® 13.screws Reinstall removed earlier. door on dryer 13. Reinstall door on dryer 13. Reinstall door on dryer

Figure 13 - Reinstall door on dryer. Doors with electrical wiring: Pull the wire through the front Doorspanel with opening electrical before wiring: reinstalling Pull the the wire door. through the front panelDoors opening with before electrical reinstalling wiring: the Pull door. the wire through the front panelInsert openingthe tabs beforeon the reinstallinghinge into the the mounting door. slot and slide Insertdown the tabs to engage on the thehinge top into tab. the Secure mounting in place slot with and theslide downInsertfour to engageT25 the® tabsscrews the on top removedthe tab. hinge Secure earlier. into inthe place mounting with the slot and slide four downT25® screwsto engage removed the top earlier. tab. Secure in place with the four T25® screws removed earlier. 4-6 n Whirlpool & Maytag Front-Load Dryers

27 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\27 -XQ('7_5(/($6(' ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWUHSODFHGE\WKHQXPEHU HJ:EHFRPHV LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\27 -XQ('7_5(/($6(' ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWUHSODFHGE\WKHQXPEHU HJ:EHFRPHV LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV REVERSE DOOR SWING: SQUARE-SHAPED DOOR

1. Remove door from dryer 3. Remove inner door from outer door

Release tab

COMPONENT ACCESS Using a T25® screwdriver, remove the four screws securing Position the door with the inside of the door facing up. the door hinge to the dryer and lift up and out to remove Using a Phillips screwdriver, remove the 13 screws securing Door Reversal — Square-Shapedthe door. Place the door onDoors a soft towel or other non-scratch the inner door to the outer door. Lift off the inner door and set aside. surface.2. Using Retain a T25® or screwset asidedriver, the remove four screws. the two screws securing the door strike to the door frame of the dryer. Remove NOTE: There is a small release tab on each side of the door. WARNING the four screws above and below the door strike and set If the inner and outer door do not separate easily, slide a aside for later use. Rotate the strike 180° and attach to the credit card, putty knife, or similar at object between the inner 2.opposite Move side the of dryerdoor door strike frame, as shown. and outer doors at the locations shown to release the tab.

4. Remove hinge and latch Electrical Shock Hazard from inner door Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Hinge

Door Reversal

The following instructions are for models with square-shaped doors. Figure 2 - Move the door strike. Using a T25® screwdriver, remove the two screws securing the3. doorPosition strike the to thedoor door with frame the inside of the of dryer. the door Remove facing the REVERSE DOOR SWING: SQUARE-SHAPED DOOR four screwsup. Using above a Phillips and belowscrewdriver, the door remove strike the and 13 set screws aside Latch for latersecuring use. Rotatethe inner the door strike to 180° the outer and attach door. Liftto the off opposite the inner REVERSE DOOR SWING: SQUARE-SHAPED DOORside doorof dryer and door set aside. frame, as shown. REVERSE1. Using DOORa T25® screw SWING:driver, remove SQUARE-SHAPED the four screws DOOR NOTE: There is a small release tab on each side of the Using a T25® screwdriver, remove the three screws securing securing the door hinge to the dryer and lift up and out to door. If the inner and outer door do not separate easily, the latch plate and the ve screws holding the hinge assembly remove the door. Place the door on a soft towel or other slide a credit card, putty knife, or similar flat object in place. 1.non-scratch Remove surface. door Retain from or setdryer aside the four screws. between3. Remove the inner andinner outer door doors fromat the locationsouter door shown 1. Remove door from dryer 3.to releaseRemove the tab. inner door from outer door Release tab Release tab

28 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV

Release tab Release tab

Figure 1 - Remove door from dryer. ® Position the door with the inside of the door facing up. Using a T25 screwdriver, remove the four screws securing Figure 3 - Remove inner door from outer door. Usingthe a doorT25® hingescrewdriver, to the dryerremove and the lift four up and screws out tosecuring remove PositionUsing the a Phillipsdoor with screwdriver, the inside removeof the door the 13facing screws up. securing the doorthe door. hinge Place to the the dryer door and on lifta soft up andtowel out or toother remove non-scratch Usingthe a innerPhillips door screwdriver, to the outer remove door. Liftthe off13 thescrews inner securing door and the door.surface. Place Retain the dooror set on aside a soft the towel four orscrews. other non-scratch the innerset aside. door to the outer door. Lift off the inner door and surface. Retain or set aside the four screws. set aside.NOTE: There is a small release tab on each side of the door. NOTE:If the There inner is and a small outer release door do tab not on separate each side easily, of the slide door. a If thecredit inner card, and puttyouter knife,door door similarnot separate at object easily, between slide a the inner 2. Move the door strike creditand card, outer putty doors knife, at theor similar locations at shownobject betweento release the the inner tab. 2. Move the door strike and outer doors at the locations shown to release the tab. Whirlpool & Maytag Front-Load Dryers n 4-7 4. Remove hinge and latch 4. Remove from inner hinge door and latch from inner door

Hinge Hinge

Using a T25® screwdriver, remove the two screws securing the door® strike to the door frame of the dryer. Remove the Using a T25 screwdriver, remove the two screws securing Latch the doorfour screwsstrike to above the door and frame below of the the door dryer. strike Remove and set the aside four forscrews later aboveuse. Rotate and below the strike the door180° strikeand attach and set to asidethe opposite Latch for laterside use. of dryer Rotate door the frame, strike as 180° shown. and attach to the opposite side of dryer door frame, as shown. Using a T25® screwdriver, remove the three screws securing Usingthe a latchT25® platescrewdriver, and the removeve screws the threeholding screws the hinge securing assembly the latchin place. plate and the ve screws holding the hinge assembly in place.

28 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6('28 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWUHSODFHGE\WKHQXPEHU HJ:EHFRPHV LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV REVERSE DOOR SWING: SQUARE-SHAPED DOOR

1. Remove door from dryer 3. Remove inner door from outer door

Release tab

5. Reinstall hinge and latch 7. Reattach door to dryer on opposite sides

Latch

Release tab

Using a T25® screwdriver, remove the four screws securing Position the door with the inside of the door facing up. the door hinge to the dryer and lift up and out to remove Using a Phillips screwdriver, remove the 13 screws securing the door. Place the door on a soft towel or other non-scratch the inner door to the outer door. Lift off the inner door and Hinge surface. Retain or set aside the four screws. set aside. NOTE: There is a small release tab on each side of the door. If the inner and outer door do not separate easily, slide a creditCOMPONENT card, putty knife, ACCESS or similar at object between the inner Using a T25® screwdriver, reinstall the latch plate and Using a T25® screwdriver, reinstall the four screws securing 2. Move the door strike and outer doors at the locations shown to release the tab. hinge assembly on the opposite sides from which they the door hinge to the dryer. Door Reversal — Square-Shapedwere removed. Doors (continued) 4. Using a T25® screwdriver, remove the three screws 6. Position the inner door on the outer door assembly. Using 4.securing Remove the latch hinge plate andand the latch five screws holding the a Phillips screwdriver, secure with the 13 screws removed hingefrom assembly inner in place.door 6.earlier. Reattach inner door to outer door

Hinge

Using a T25® screwdriver, remove the two screws securing the door strike to the door frame of the dryer. Remove the four screws above and below the door strike and set aside Latch for later use. Rotate the strike 180° and attach to the opposite side of dryer door frame, as shown. Figure® 4 - Remove hinge and latch from inner door. Using a T25 screwdriver, remove the three screws securing Figure 6 - Reattach inner door to outer door. the5. latchUsingReinstall plate a T25® and screwdriver, the hinge ve screws and reinstall holdinglatch the latch the hinge plate assemblyand Position the inner door on the outer door assembly. in 5.place.hinge assembly on the opposite sides from which they 7. Reattach door to dryer on opposite sides Using7. Using a Phillips a T25® screwdriver, screwdriver, secure reinstall with the the four 13 screws screws 5. Reinstall were removed. hinge and latch removed7.securing Reattach earlier. the door door hinge to the dryer dryer. on opposite sides

Latch

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Hinge 29 Hinge ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ Figure 5 - Reinstall hinge and latch on opposite sides. -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV Using a T25® screwdriver, reinstall the latch plate and ® Using a T25Figure screwdriver, 7 - Reattach reinstall door tothe dryer. four screws securing hinge assembly on the opposite sides from which they Using a T25® screwdriver, reinstall the latch plate and the door® hinge to the dryer. were removed. Using a T25 screwdriver, reinstall the four screws securing hinge assembly on the opposite sides from which they the door hinge to the dryer. were removed.

6. Reattach inner door to outer door 6. Reattach inner door to outer door

4-8 n Whirlpool & Maytag Front-Load Dryers

Position the inner door on the outer door assembly. PositionUsing the a Phillipsinner door screwdriver, on the outer secure door with assembly. the 13 screws Usingremoved a Phillips earlier. screwdriver, secure with the 13 screws removed earlier.

29 ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWLRQHGKHUHLQZLOOEHDXWRPDWLFDOO\29 -XQ('7_5(/($6(' ,QVRPH(XURSHDQIDFWRULHVWKHOHWWHU:RIWKHSDUWFRGHPHQWUHSODFHGE\WKHQXPEHU HJ:EHFRPHV LRQHGKHUHLQZLOOEHDXWRPDWLFDOO\ -XQ('7_5(/($6(' UHSODFHGE\WKHQXPEHU HJ:EHFRPHV COMPONENT ACCESS Removing the Top Panel & Console/HMI WARNING To Remove the Console/Human-Machine Interface 1. Unplug dryer or disconnect power. 2. Perform the procedures on page 4-9, “Removing the Top Panel” prior to performing the following steps. 3. Disconnect the Human-Machine Interface (HMI) connector from the Appliance Control Unit (ACU). See Figure 1.

Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

To Remove the Top Panel Figure 1 - Human-Machine Interface (HMI) connector. 1. Unplug dryer or disconnect power. 2. Remove the two (2) 5/16” hex-head screws from the back 4. Detach one harness clip from the console bracket (see of the top panel as illustrated in Figure 1. Figure 2). 5. Using a 1/4” nut driver, remove two (2) hex-head screws, Top Panel Screws one on each side of the console top as shown in Figure 2.

Harness Clip

Left-Side Console Screw

Figure 2 - Remove console screws and harness clip. 6. Gently lift up on the four (4) console tabs as shown in Figure 3. Separate console assembly from bracket while routing the HMI harness through the opening in the console bracket.

Figure 1 - Top panel screws.

3. Lift the rear of the top panel, pull back, and remove top panel from the dryer.

Figure 6 - Console Clips.

Whirlpool & Maytag Front-Load Dryers n 4-9 COMPONENT ACCESS Removing the Appliance Control Unit (ACU) Appliance Control Unit (Figure 1)

WARNING J6 J8

J14

J2 K3

K1 Electrical Shock Hazard K2 Heater-RED Disconnect power before servicing. J23 Replace all parts and panels before operating. Failure to do so can result in death or J13 J9 L1-BLK Heater Relay #1 electrical shock. Motor Relay (Gas & Electric)

Connector Component(s) Motor Relay (K1) Dryer Motor To Remove the Appliance Control Unit (ACU) Heater Relay #1 (K2) Gas & Electric Heaters Heater Relay #2 (K3) Not Used IMPORTANT: Electrostatic Discharge (ESD) Sensitive Device. Failure to follow the ESD precautions outlined at the J2 User Interface beginning of Section 3 “Testing” may destroy, damage, or J6 Drum Light LED weaken the main control assembly. J8 Water Valve 1. Unplug dryer or disconnect power. Door Switch Neutral & GND 2. Perform the procedures on page 4-9, “Removing the Top Panel” prior to performing the following steps. J9 L1 3. Disconnect all connectors from the ACU (see Figure 1). Motor 4. Using a 1/4” nut driver, remove the one (1) hex-head J13 Moisture Sensor screw securing the ACU to the left-side panel (location J14 Inlet Thermistor circled in Figure 2). Outlet Thermistor 5. Slide the ACU towards the rear of the dryer to disengage tabs from the side panel. Remove Appliance Control Unit. J23 Rear Moisture Sensor (some models)

Figure 2 - Appliance Control Board

4-10 n Whirlpool & Maytag Front-Load Dryers COMPONENT ACCESS Removing the Front Panel & Door Switch NOTE: Refer to Figure 3 for the following 2 steps. WARNING 6. Open dryer door and remove the lint screen. Next, remove the two (2) Phillips screws below the dryer door (see Figure 3). 7. Remove three (3) 1/4” hex-head screws from the top of the front panel (see Figure 3).

Remove 3 1/4”hex-head screws Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

To Remove the Front Panel & Door Switch

1. Unplug dryer or disconnect power. 2. Perform the procedures on page 4-9, “Removing the Top Panel & Console/HMI” prior to performing the following steps. 3. Perform the procedures on page 4-3, “Removing the Door Assembly” prior to performing the following steps. 4. Disconnect the door switch “inline” connector as shown in Figure 1. Remove 2 Phillips screws

Figure 3 - Remove remaining screws on front panel. 8. Lift the front panel assembly up off the tabs and away Figure 1 - Door Switch Connector from the dryer. Route the door switch harness around the front console bracket. 5. Remove four (4) 1/4” hex-head screws from the bottom of 9. Locate the door switch on the backside of the front panel, the front panel (see Figure 3). just above the door opening. Depress both tabs and push switch through the opening. (See Figure 4.)

Depress both tabs Remove 4 screws

Figure 4 - Remove door switch. Figure 2 - Remove 4 screws at bottom panel.

Whirlpool & Maytag Front-Load Dryers n 4-11 COMPONENT ACCESS Removing the Drum Light & Moisture Sensor WARNING To Remove the Moisture Sensor 1. Unplug dryer or disconnect power. 2. Perform the procedures on page 4-9, “Removing the Top Panel and Console/HMI” prior to performing the following steps. 3. Perform the procedures on page 4-11, “Removing the Front Panel” prior to performing the following steps. Electrical Shock Hazard 4. Open dryer door and remove the lint screen. Disconnect power before servicing. NOTE: Refer to Figure 3 for the following 3 steps. Replace all parts and panels before operating. 5. Disconnect Moisture Sensor connector (see Figure 3). Failure to do so can result in death or 6. From inside the drum, remove two (2) 1/4” hex-head electrical shock. screws securing the Outlet Grill & Housing Assembly to the front bulkhead (see Figure 3). 7. Lift up and remove the Outlet Grill & Housing Assembly from the bulkhead (see Figure 3).

To Remove the Drum Light

1. Unplug dryer or disconnect power. 2. Perform the procedures on page 4-9, “Removing the Top Panel & Console/HMI” prior to performing the following From inside drum, steps. remove 2 screws 3. Perform the procedures on page 4-11, “Removing the Front Panel” prior to performing the following steps. 4. If not done already, unplug connector J6 from the ACU. 5. Unclip the harness clip shown in Figure 1. Disconnect Moisture Sensor connector.

Figure 3 - Connectors & Screws 8. Remove the harness from the moisture sensor strips (see Figure 4). Unclip harness clips

Moisture Sensor Figure 1 - Harness clip location. Connector 6. Depress the tabs on both sides of the drum light to release from bulkhead. Route the light and harness assembly through the hole (see Figure 2).

Figure 4 - Moisture Sensor Connectors Depress Tabs 9. Separate the Outlet Grill & Housing Assembly to access and remove the moisture sensor strips. See Figure 5.

Figure 2 - Drum Light Tabs Figure 5 - Sensor Strips

4-12 n Whirlpool & Maytag Front-Load Dryers COMPONENT ACCESS Removing the Belt, Drum, and Rollers 5. Disconnect Moisture Sensor connector (see Figure 2). WARNING

Electrical Shock Hazard Disconnect Moisture Disconnect power before servicing. Sensor connector. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

Figure 2 - Disconnect moisture sensor connector. To Remove the Belt and Drum 6. Remove the three (circled) 1/4” hex-head screws from the lint duct as illustrated in Figure 3. Swivel the lint duct 1. Unplug dryer or disconnect power. down from the bulkhead and remove. 2. Perform the procedures on page 4-9, “Removing the Top Panel and Console/HMI” prior to performing the following steps. 3. Perform the procedures on page 4-11, “Removing the Front Panel” prior to performing the following steps. 4. Remove two (2) 1/4” hex-head screws from the top of the console bracket and two (2) from the front of the bracket. Remove console bracket and set aside for reinstallation (see Figure 1).

Swivel down and Console Bracket Screws remove lint duct.

Figure 3 - Remove lint duct screws.

Figure 1 - Remove console bracket screws.

Whirlpool & Maytag Front-Load Dryers n 4-13 FOR SERVICE TECHNICIAN’S USE ONLY

9. Reassemble all parts and panels. ALL DRYERS: Check the thermal fuse. See TEST 10. Plug in dryer or reconnect power. #4b: Thermal Fuse, page 20. COMPONENT11. ACCESSPerform steps under “Service Test Mode”, Continue with step 7 below to test the remaining page 3, to verify repair. components in the motor circuit. Removing the Belt, Drum, and7. CheckRollers the drive (continued) motor. Slowly remove the TEST #3: Motor Circuit drum belt from the spring-loaded pulley, gently 7. Remove the four (4) 1/4” hex-head screws securing the Reassembly Note - Belt Orientation on Pulley front bulkheadThis to testthe sidewill panelscheck asthe illustrated wiring to in theFigure motor 4. letting the pulley down. See ﬁgure 7. Lift the bulkheadand the up motoroff the itself. side-panel The followingtabs and remove. items are part of this motor system: Pulley Side Panel Tabs Electric Gas Part of Motor System Dryer Dryer Drum belt üü Door switch üü Harness/connection üü Thermal fuse ü ü Drive motor üü Drum Centrifugal switch üü Belt Machine control electronics üü Remove 4 screws Figure 6 - Viewed from rear of dryer. NOTE: Refer to strip circuit on page 25 Figure 7 - Slowly remove drum belt. to diagnose drive motor. To Remove8. Remove a Roller the white connector from the drive 1. Unplug dryer or disconnect power. motor switch. See ﬁgure 8. 1. Pry the sides of the triangular ring out of the groove in the 2. Remove console to access the machine Drive Motor Switch electronics. roller Whiteshaft with a small screwdriver (see Figure 7). Connector 3. Check for loose, worn, or damaged drum Triangular Ring

belt—repair as necessary. 1 4. Door Switch problems can be uncovered

by following procedure under TEST #7: 5 3

Door Switch, page 22; however, if this was 4

Figurenot 4 -done, Remove the front following bulkhead can screws. be performed 6 2 8. Reach underwithout the drum, applying (raise it power as far asto it the will dr go),yer and. Connect push the idleran pulley ohmmeter arm, on across the back ACU of theJ8-3 drive (neutral, motor, white to the left towire) relieve and the J8-4 tension (door, on tanthe wire).belt, then remove Figure 7 - Triangular Ring the belt from the pulley. ¾ 2. Slide the roller off the roller shaft (see Figure 8). 9. Slide the belt offWith the thefront door of the properly drum andclosed, emover the belt. ohmmeter should indicate a closed circuit (0–2 1). RollerFigure Shaft 8 - Remove white connector. ¾If not, check Remove harnesses Belt and connections between ACU and door switch. If good, replace the door switch assembly. 5. Motor Circuit Check - Access the ACU and measure the resistance across J8-4 and J9-1. ¾If resistance across J8-4 and J9-1 is in the range of 1 to 6 1, the motor circuit is Figure 8 - Remove roller from shaft. acceptable. Replace the ACU. 3. To remove the roller shaft, remove the 9/16” nut and ¾Otherwise, continue to step 6. washer from the roller support, and remove the support 6. Check the wiring and components in the path and remaining triangular ring. See Figure 9. between these measurement points by referring to the appropriate wiring diagram (gas or electric) on pages 26 or 27. NOTE: To access motor system components, slide the top back and remove the front panel.

Figure 5 - Remove drum belt. Nut & Washer Roller Shaft & Ring 10. Lift the drum and remove it from the dryer cabinet. DO NOT REMOVE OR DESTROY Figure 9 - Roller Hardware 3$*( 4-14 n Whirlpool & Maytag Front-Load Dryers COMPONENT ACCESS Removing the Drive Motor

Stabilize shaft WARNING with 7/16” open- end wrench Remove

Use a ½” ratchet Electrical Shock Hazard drive without the socket Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Tighten

Figure 2 - Remove Blower Wheel. 8. Lift the locking tabs on the opt and bottom of the motor harness plug and disconnect the plug from the motor To Remove the Drive Motor terminals. See Figure 3. Unplug motor 1. Unplug dryer or disconnect power. connector 2. Perform the procedures on page 4-9, “Removing the Top Panel and Console/HMI” prior to performing the following steps. 3. Perform the procedures on page 4-11, “Removing the Front Panel” prior to performing the following steps. 4. Perform the procedures on page 4-13, “Removing the Belt and Drum” prior to performing the following steps. 5. Using a 1/4” nut driver, remove the one (1) hex-head screw securing blower wheel shield to blower housing (see Figure 1).

Figure 3 - Unplug motor connector. 9. Locate the front and rear motor clips as illustrated in Figure 4 below. Using a small flat blade screwdriver, insert the blade of the screwdriver into the pocket at the tip of the clip. Pry the clips off the tab and remove.

Place screwdriver here to pry off clip Blower wheel shield screw.

Figure 1 - Blower wheel shield screw. NOTE: Refer to Figure 2 for the following 2 steps. 6. Reach around to the back of the blower housing and attached a 7/16” open-end wrench to the hex-end of the motor shaft. Insert a 1/2” ratchet drive into the blower wheel square hole (see Figure 2). Rear Motor Clip 7. Turn the blower wheel clockwise (shown by the Front Motor Clip “REMOVE” arrow that is embossed on the front of the wheel) and remove the wheel from the motor shaft (see Figure 4 - Drive motor retaining clips. Figure 2). 10. Lift motor from support brackets, slide shaft from blower wheel housing and remove motor from cabinet. Whirlpool & Maytag Front-Load Dryers n 4-15 COMPONENT ACCESS Removing the Thermal Fuse & Outlet Thermistor 5. Disconnect the two wire connectors from the thermal WARNING fuse or outlet thermistor terminals (see Figure 2). 6. Remove the screw(s) from the thermal fuse or outlet thermistor and remove the component from the blower housing (see Figure 2).

Blower Housing

Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Thermal Fuse 2 Lt Blue Wires, 1 Screw

To Remove the Thermal Fuse & Outlet Thermistor Outlet Thermistor 2 Red Wires, 1. Unplug dryer or disconnect power. 2 Screws 2. Perform the procedures on page 4-9, “Removing the Top Panel and Console/HMI” prior to performing the following Figure 2 - Thermal Fuse & Outlet Thermistor. steps. 3. Perform the procedures on page 4-11, “Removing the Front Panel” prior to performing the following steps. 4. Remove the three (3) 1/4” hex-head screws from the lint duct as illustrated in Figure 1. Swivel the lint duct down and remove.

Swivel down and remove lint duct.

Figure 1 - Remove lint duct screws.

4-16 n Whirlpool & Maytag Front-Load Dryers COMPONENT ACCESS Removing the Heater, High Limit Thermostat & Thermal Cutoff 4. Remove the screws from the heater shield/support and WARNING remove heat shield/support (see Figure 2). Heat Shield/ Support

Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Screws Failure to do so can result in death or electrical shock.

To Remove the Heater, High Limit Thermostat & Thermal Cutoff (Electric Models Only) Figure 2 - Heater Shield/Support 5. To Remove the Heater (see Figure 3): 1. Unplug dryer or disconnect power. a) Remove the two (2) wires from the heater terminal 2. Perform the procedures on page 4-9, “Removing the Top block. Panel and Console/HMI” prior to performing the following b) Remove the 1/4” hex-head screw from the heater steps. housing and slide the heater out of the heater duct. 3. Perform the procedures on page 4-11, “Removing the Front Panel” prior to performing the following steps. 6. To remove the High Limit Thermostat or Thermal Cutoff (see Figure 3): a) Disconnect the wires from the High-Limit Thermostat or Thermal Cutoff. b) Remove the screw(s) from the High-Limit Thermostat or Thermal Cutoff and remove the component from the heater duct.

Thermal Cutoff: 1 red & 1 violet wire, 2 screws High-Limit Thermostat, Thermal Cutoff, & Heater Area Inlet Thermistor/ High Limit Thermostat: Figure 1 - Heater Location red wires, 2 screws

Heater Element: 1 red & 1 violet wire, 1 screw

Figure 3 - Heater & Thermals

Whirlpool & Maytag Front-Load Dryers n 4-17 COMPONENT ACCESS Removing the Ignitor, Flame Sensor, High-Limit Thermostat and Thermal Cutoff (Gas Models Only) WARNING Ignitor Bracket Screw

Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

Ignitor To Remove the Ignitor, Flame Sensor, High-Limit Connector Thermostat and Thermal Cutoff

1. Unplug dryer or disconnect power. Figure 2 - Removing Ignitor 2. Turn off gas supply to dryer. c) Remove the 5/16” hex-head ignitor screw and remove 3. Perform the procedures on page 4-9, “Removing the Top the ignitor from the bracket. Panel and Console/HMI” prior to performing the following steps. 4. Perform the procedures on page 4-11, “Removing the Front Panel” prior to performing the following steps.

Ignitor Screw

Figure 3 - Ignitor

Figure 1 - Gas Burner Assembly

5. To remove the Ignitor (see Figures 2 & 3): a) Disconnect the ignitor wire connector from the main harness. b) Remove the 5/16” hex-head ignitor bracket screw from the burner venturi and remove the ignitor and bracket.

4-18 n Whirlpool & Maytag Front-Load Dryers COMPONENT ACCESS Removing the Ignitor, Flame Sensor, High-Limit Thermostat and Thermal Cutoff (continued) 6. To remove the Flame Sensor (see Figure 4): 7. To remove the High-Limit Thermostat or the Thermal a) Disconnect the two (2) wire connectors from the flame Cutoff (see Figure 5): sensor terminals. a) Disconnect the two (2) wire connectors from the b) Remove the flame sensor screw from the burner component terminals. venturi and remove the sensor. b) Remove the two (2) screws from the High-Limit Thermostat, or the single screw from the Thermal Cutoff. Remove the component from the venturi.

Screw Venturi

Thermal Cutoff (1 Screw)

Flame Sensor Wire Connectors

Figure 4 - Removing Flame Sensor

High-Limit Thermostat (2 Screws)

Figure 5 - Gas Burner Thermals

Whirlpool & Maytag Front-Load Dryers n 4-19 COMPONENT ACCESS Removing the Gas Burner Assembly Coils (Gas Models Only) Figure 2 Coils w/ WARNING Connectors 2-Wire

3-Wire

Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Support Bracket Failure to do so can result in death or electrical shock.

Support Bracket Screws Burner Bracket Screws To Remove the Gas Burner Assembly Coils

1. Unplug dryer or disconnect power. 2. Turn off gas supply to dryer. 3. Perform the procedures on page 4-9, “Removing the Top Panel and Console/HMI” prior to performing the following Figure 3 - Burner Screws and Connectors steps. 4. Perform the procedures on page 4-11, “Removing the 9. Remove the one (1) Phillip screw, indicated in Figure 4, to Front Panel” prior to performing the following steps. release the coil pack.

Coil Pack Retainer Screw Figure 1 - Gas Burner Assembly Figure 4 - Remove retainer screw. 5. Remove the ignitor from the burner (see page 4-18 for the procedure). 10. Lift and remove the coil pack from the valve assembly. See 6. Disconnect the 2-wire and 3-wire connectors from the Figure 5. burner coil assembly terminals (see Figure 3). 7. Remove the two screws from the burner support bracket and remove the bracket from the burner (see Figure 3). 8. Remove the two screws from the front of the burner bracket and remove the burner assembly from the dryer.

LIFT

Figure 2 - Gas Burner Assembly Figure 5 - Lift and remove coil pack.

4-20 n Whirlpool & Maytag Front-Load Dryers COMPONENT ACCESS Removing the Rear Panel 5. Remove the ten (10) 1/4” hex-head screws securing the WARNING rear panel to the dryer (see Figure 3).

Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

To Remove the Rear Panel

1. Unplug dryer or disconnect power. 2. Perform the procedures on page 4-9, “Removing the Top Panel” prior to performing the following steps. 3. Using a 1/4” nut driver, remove the two (2) hex-head screws securing the rear bracket to the rear panel as indicated in Figure 1. Remove the rear bracket.

Figure 3

6. Lift up rear panel slightly to disengage from base and remove from dryer. Figure 1 4. Remove the 5/16” hex-head screw securing the terminal block cover to the rear panel. Remove the cover (see Figure 2).

Figure 2

Whirlpool & Maytag Front-Load Dryers n 4-21 COMPONENT ACCESS Removing the Water Valve (Steam Models Only) WARNING To Remove the Water Valve 1. Unplug dryer or disconnect power. 2. Perform the procedures on page 4-21, “Removing the Rear Panel” prior to performing the following steps. 3. Disconnect the water valve harness connector (see Figures 1 & 2). 4. Remove the “C-Clip” from the water valve tube fitting and Electrical Shock Hazard remove water tube from valve assembly (see Figures 1 & 2). Disconnect power before servicing. 5. Remove the 1/4” hex-head screw securing the water Replace all parts and panels before operating. valve bracket to the dryer base. Remove water valve and bracket assembly from dryer. See Figures 1 & 2. Failure to do so can result in death or electrical shock.

Water Valve & Connector

Water Valve Components Hose

Hose “C” Clip

Water Valve

Valve Connector Bracket Screw

Figure 2 - Water Valve viewed from left side.

Bracket Screw

Bracket

Figure 1 - Water Valve viewed from right side.

4-22 n Whirlpool & Maytag Front-Load Dryers CONNECTIVITY Section 5: Connectivity

This section provides connectivity setup, download, installation, and troubleshooting for the “Whirlpool & Maytag Front-Load Gas & Electric Dryers.”

Internet Connectivity Guide

Connectivity Troubleshooting

Whirlpool & Maytag Front-Load Dryers n 5-1 CONNECTIVITY Internet Connectivity Guide Get the App and Get Connected

With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at: www.whirlpool.com/connect In Canada, visit www.whirlpool.ca/connect and click on the Whirlpool® Connected Appliances link.

INITIAL SET UP 2. Create Your Own Account. 3. Select Add Appliance on the Mobile Application. 4. Scan the QR code from the Appliance WiFi settings IMPORTANT: Proper installation of the appliance prior to use touchscreen display. is the customer responsibility. Be sure to read and follow the Installation Instructions that came with the appliance. 5. Follow Mobile Application instructions to use the Appliance touchscreen to select your home router and Connectivity requires WiFi and account creation. App enter your home router passphrase on the appliance features and functionality subject to change. Data rates may touch screen. apply. If you have any problems or questions, call Whirlpool 6. Select next on the Mobile Application instruction Screen. Corporation Connected Appliances at 1-866-333-4591. 7. On the Mobile application observe and wait for the Appliance to indicate that it is connected to the home You Will Need: router, Internet, and Cloud Service. A home wireless router supporting: 8. Upon Success name your appliance and start using its ¾¾ Frequency Band: 2.4GHz Band IEEE 802.11 b/g/n remote features. ¾¾ Security: WiFi Protected Access WPA2 Download and Install with non-Touch ¾¾ Network Support: IPV4 Minimum If you are unsure of the router’s capabilities, refer to the Screen router manufacturer’s instructions. Perform the following steps to download and install the App. The router to be ON and have a live internet connection. Once installed, launch the app. You will be guided through the The 10-character Smart Appliance ID (SAID) code for your steps to set up a user account and to connect the appliance. appliance. The SAID code is either printed on a label on the If you have any problems or questions, call Whirlpool appliance or can be found on the LCD screen. Refer to the Corporation Connected Appliances at 1-866-333-4591. appliance Use & Care Guide for the location. 1. Download the Mobile App. From your mobile device, smartphone, or tablet, go to www.whirlpool.com/connect and follow the instructions Download and Install with Touch Screen to download and install the Whirlpool® app. 2. Create Your Own Account. SetupPerform the (cont.) following steps to download and install the App. 3. Select Add Appliance on the Mobile Application. Once installed, launch the app. You will be guided through the 4. Scan the QR code from the Appliance Label or manually steps to set up a user account and to connect the appliance. ® NOTE:If you haveIf this any is yourproblems rst Smartor questions, Appliance, call youWhirlpool will need to downloadenter the Whirlpool the SAID and app MAC. and create an online user account. IfCorporation you already haveConnected the app Appliances and a user at 1-866-333-4591 account, please. skip ahead5. to On “Register the Mobile your Application washer/dryer enter in youryour homeuser account.”* router passphrase (if your home router has a choice of frequency 1. Download the Mobile App. bands - be sure to use the 2.4GHz band router name). From your mobile device, smartphone, or tablet, go to www.whirlpool.com/connect and follow the instructions 6. Select next on the Mobile Application instruction Screen. 3.to Downloaddownload and installapp the Whirlpool® app. 7. OnRegister the Mobile applicationyour washer/dryer observe and wait in for your the Applianceuser account to indicate that it is connected to the home router, Internet, and Cloud Service. 8. Upon Success name your appliance and start using its remote features. NOTES: SET UP • Once the dryer is connected to the consumer’s home WiFi network, it will remain linked even if the power goes out, the appliance is moved, or if it is put in storage for a while. • If the consumer replaces their wireless router (or get a different Smart Dryer), you will need to repeat this connectivity setup process.

5-2 n Whirlpool & Maytag Front-Load Dryers From your mobile device, smartphone, or tablet, go to www.whirlpool.com/connect and follow the instructions to download and install the Whirlpool® app.

4. Account setup Registering your washer/dryer in your account is a necessary step in order for you to take full advantage of the Smart Features. When prompted by the app, enter the Smart Appliance Identication Number (SAID) (case sensitive), which can be SET UP found on a sticker inside the washer/dryer door. My Smart Appliance ID# is:

Once installed, tap the Whirlpool® app icon to run the app.You will be guided through the steps to set up a user account. The NOTES: app will make sure to get the necessary personal and home • Once you’ve connected your washer/dryer to your home information, as well as information about your energy company. Wi-Fi network, it will remain linked even if the power goes out, you move the appliance, or if you put it in storage for a while. • If you replace your wireless router (or get a different Smart Washer/Dryer), you will need to repeat this connectivity setup process.

*Subject to terms of use and privacy policy at www.whirlpool.com/connect. 48 CONNECTIVITY Connectivity Troubleshooting Troubleshooting Guide

Connection Status Console Indicator Lights Dryer is not connected • Smart Grid (Connected) status indicator is OFF Dryer is attempting to connect to home WiFi router • Smart Grid (Connected) status indicator is blinking slowly Dryer is connected to home WiFi router, but Whirlpool™ app • Smart Grid (Connected) status indicator is blinking or Smart Grid functions do not work Dryer is connected to home WiFi router, and the Whirlpool™ • Smart Grid (Connected) status indicator is ON app works

If you experience Possible Causes Solution Dryer is not connected The dryer may be in standby Touch the POWER/CANCEL button on the dryer. to home Wi-Fi router: mode. The dryer has never been See “Connectivity Guide” in this section, pages 5-2. connected to the home Wi-Fi router. Lost connection to home WiFi Check whether the router is on and working with other router. computers or devices in the home (able to access the Internet). Weak signal strength or signal Try to place the wireless router closer to the dryer. It may be interference between the necessary to install a WiFi range extender. dryer and router. Dryer is connected to User account has not been See “Connectivity Guide” in this section or the Whirlpool™ app home Wi-Fi router, but properly set up, or the dryer directly for account setup and dryer registration instructions. Whirlpool® app or Smart has not been registered in an Grid functions do not work account. Verify that the dryer is paired with the customer account in the app. Verify correct e-mail address, mobile number, and notification preferences.

Whirlpool & Maytag Front-Load Dryers n 5-3 CONNECTIVITY Notes

5-4 n Whirlpool & Maytag Front-Load Dryers PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES

IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL

FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER): PHONE: 1-800-851-4605

FOR TECHNICAL INFORMATION AND SERVICE POINTERS: www.servicematters.com

IN CANADA: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL PHONE: 1-800-461-5681

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL Whirlpool & Maytag Front-Load Gas & Electric Dryers

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