WWW.TRAVELTALKMAG.COM.AU - ISSUE MAY 2016 TT617

HAWAII Much ado on Maui BHUTAN In royal footsteps A taste of TORONTO 6 hot spots in SOUTH AMERICA

PLUS: NEW , COMPETITION WINNERS AND TRAVEL OFFERS MEMBER EDITORIAL Jon Underwood Managing Editor Email: [email protected]

Jessica Zoiti Deputy Editor Email: [email protected]

Gaya Avery Online Editor Email: [email protected]

Rebecca Lawson Sub Editor

CONTENTS 34 EDITORIAL CONTRIBUTORS Jessica Zoiti, Parker Features Departments ART DIRECTOR Vanessa Pribil Email: [email protected] 34 HAWAII 4 AGENTtalk Some 20 years after his first visit, JON ADVERTISING UNDERWOOD returns to Maui, Hawaii’s 17 NEWStalk Sydney: Jenny Rowland second largest island, and finds it has still Mobile: 0414 746 146 retained its undoubted charm. 18 TRAVELtalk Fax: (02) 9969 3390 Email: [email protected] 42 SOUTH AMERICA 22 CRUISEtalk Perth: Debbie Sproule LATAM Airlines shares some of the region’s Tel: (08) 9300 0219 best kept secrets, insider tips and experiences 26 PROPERTYtalk Fax: (08) 9300 0237 for 2016, plus a look at some of the best tours Mobile: 0403 833 295 currently available across the continent. 30 SKYtalk Email: [email protected] 32 SMART business DIRECTORS AND ASSOCIATE PUBLISHERS 46 ASIAN ESCAPES Jenny Rowland (Sydney) A comprehensive round up of all the latest Debbie Sproule (Perth) happenings in Asia including new properties, ON THE COVER Perth Office: health and wellness offerings, and a tour that PO 1105 Hillarys WA 6923 follows in royal footsteps. DISTRIBUTION AND SUBSCRIPTIONS - ISSUE MAY 2016 TT617 Tel: (08) 9300 0219 52 UK: WWW.TRAVELTALKMAG.COM.AU Email: [email protected] From The Beatles to to modern art, Annual subscription of 11 issues $72.60 Liverpool is a thriving city full of cultural, (within ) historical and sporting activities. We take a Annual Subscription of 11 issues $175.40 (international) look at just some of what this famous HAWAII metropolis has to offer. Much ado Rates include GST, postage & handling on Maui BHUTAN PUBLISHED BY 54 UK & In royal Pointer Publishing Pty Ltd footsteps A number of new hotels have opened up in ABN 92 150 111 701 A taste of hot PO Box 1105 Hillarys WA 6923 the UK and Ireland in recent months. Here, TORONTO 6 JON UNDERWOOD offers a selection of great spots in Tel: (08) 9300 0219 SOUTH Website: www.traveltalkmag.com.au properties for your next visit to Europe. AMERICA

56 CANADA PLUS: NEW HOTELS, COMPETITION WINNERS AND TRAVEL OFFERS Toronto is a gastronomic wonderland of the Torres del Paine, Patagonia.

Cab Audited highest calibre. FLASH PARKER takes us on a Picture courtesy Juan Jaeger Distribution 6170 tasty tour of one of the most diverse cities in August - September 2015 the world.

CONGRATULATIONS! Everyone in the Traveltalk Travetalk for the past office would like to congratulate Shawn ‘Flash’ Parker on four years. Indeed, being named the 2016 Photographer of the Year by the this issue contains a Society of American Travel Writers. Not only did Shawn story and images by take out the prestigious award, he’s also been nominated Shawn on the food scene in Toronto (see page 56). While every care and precaution has been taken in the preparation of Traveltalk, no liability can be accepted for errors or omissions herein. as 2016 Travel Writer of the Year as well. If he wins, he’d be “It’s an honour to be named among the finest Information is published in good faith to stimulate independent investigation by the reader. Views and opinions expressed in Traveltalk the first person to ever capture both awards. photographers in America; most of them must have do not necessarily reflect those of the management. All articles are fully protected by copyright. To obtain written Why are we so delighted for Shawn? It’s because his been on assignment while I was home sneaking in my permission to reproduce any material please contact the managing editor on [email protected] images and words have been appearing on a regular basis in submission package,” Parker said of the award.

TRAVELTALK 617 MAY 2016 | 3 AGENTtalk ENJOYING SOME DISNEY MAGIC A GROUP of agents from all over the world got to experience Florida’s famed Disney World on an exclusive Travel Consellors famil recently. Staf from six of the company’s operating countries participated in the famil that saw them spending time inspecting accommodation options and enjoying the said Kate Trickett from Victoria. best hotels, restaurants, attractions and wide range of entertainment, shopping and David Hughes, Managing Director of experiences in order to set up their own dining experiences on ofer. Travel Counsellors Australia, believes the wholesale enterprise. Travel Counsellors run Staying seven nights in Disney’s Grand charms of Disney ofer good opportunities their own home-based businesses so they Floridian Resort, the group got to experience for many types of travellers. “As a powerful are able to be wholesalers, allowing them to the nightly laser and freworks show, Blizzard brand the appeal of Disney is wide. Disney create their own packages and set their own Beach Water Park, the Magic Kingdom theme World ofers a great opportunity for multi- prices and margins. park and signature dining experiences at a generational travellers – grandparents Sarah Bennett of Roleystone in WA, Hulda range of quality cafes and restaurants. travelling with grandkids and parents taking Strydom of Burns Beach in WA, Chrissie Shah “While many famils involve lots of travel their own children on their annual holidays,” of Floreat in WA and Lisa Minopoulos of Angle time, this one didn’t, so we were able to truly he said. Vale in SA were able to see what a get to know the resort by using the facilities, Meanwhile four Travel Counsellors from stopover ofers travellers in transit. They eating at the cafes and restaurants, and Western Australia and South Australia have sampled hawker food, drank cocktails while checking out the various theme parks which just returned from a unique familiarisation admiring the skyline at rooftop bars and were all within stone’s throw of the resort – tour to Singapore. took in a bit of culture at the newly-opened although the VIP tours and transfers helped,” The group were looking to fnd the National Gallery of Singapore. The snowy seven UPSCALE IN UTAH SEVEN AUSSIE travel consultants were DELTA AIRLINES and the Utah Ofce of treated to a snowy famil in Rusutsu and Tourism hosted eight Flight Centre and Kiroro in recently. Escape Holidays agents on an eight-day The famil was organised by Starwood ‘Winter Ski & National Parks’ itinerary Hotels & Resorts, along with partners Japan through the U.S. state. National Tourism Organization (JNTO) and All Showcasing two seasons and two Nippon Airways (ANA). The group stayed at experiences in one holiday, agents enjoyed two of the chain’s premium properties skiing and après-ski activities, including a – The Westin Rusutsu Resort, Rusutsu and trip on the Alpine Coaster Ride, sampling Sheraton Hokkaido Kiroro Resort, Kiroro – as the ski-in whiskey tastings at High West Distillery and Salon and enjoying a four- well as dropping in at The Kiroro, a Tribute course Swiss dinner served from fve stone freplaces at Fireside Dining at Deer Portfolio Hotel, Hokkaido, which falls under Valley Resort. Starwood’s newest brand umbrella. From Arches National Park the group travelled to Bryce Canyon National Park Participants also experienced a range of to walk the Navajo trail loop into the canyon then on to Zion National Park for its winter activities including skiing, tubing, sandstone clifs, waterfalls and The Narrow slot canyons. snowmobiling and snow-shoeing, gaining a frsthand insight into Japan’s diverse ski and winter sport oferings. GETTING IT ON IN OREGON The group few over to Japan onboard PARTICIPANTS FROM Australia were among a ANA, which launched its Sydney to Tokyo 22-strong group of tour operators from around route in December, and ofers connections to the world who attended the inaugural Oregon more than 40 destinations across Japan. Road Rally. ■ jnto.org.au Eight countries were represented on the trip, which explored Oregon on a seven-day trek covering each region of the state. The group savoured the food carts in Portland, rode dune buggies on the Oregon Coast, experienced Crater Lake National Park, hiked at Smith Rock and Columbia River Gorge waterfalls, explored Oregon Wine Country, drank hot chocolate at Timberline Lodge and rode a bucking bronco in Pendleton. “We were thrilled to be hosting these key representatives from our primary international markets,” said Teresa O’Neill, Vice President of Global Sales at Travel Oregon. “In 2014 alone, Oregon saw 1.6 million visitors from the participating countries, which generated $400 million in economic impact for the state.”

4 | WWW.TRAVELTALKMAG.COM.AU AGENTtalk

BOOKING THE COOKS A taste of Black Forest SOME 37 top selling agents and A GROUP of travel agents from wholesalers took part in an inaugural around Australia experienced a famil organised by Cook Islands Tourism nature holiday in the Black Forest of Corporation in partnership with Air New recently. Zealand recently. The German National Tourist The week-long program was full Ofce, together with its partner of cultural experiences and activities, Emirates, hosted a business class visiting the sister island of Aitutaki, famil to some of the country’s inspecting properties and also having natural highlights, combined with the opportunity to network with the vibrant cities of Munich, Stuttgart representatives from the tourism and Freiburg. The group stayed in industry in the Cook Islands. traditional and modern properties “Not only was this a fantastic throughout the trip and visited historic old towns in the Black Forest such as Freudenstadt, opportunity to give our agents the right Wolfach and Triberg. selling tools and knowledge about the The journey also included must-see sights such as Stuttgart’s Mercedes and Porsche destination, it was also a way to say museums, the world’s biggest cuckoo clock and Germany’s largest waterfall. The tour thank you for the incredible job they began with a stein of beer and ended with the country’s best Black Forest cake. have done so far selling the Cook Islands! ■ germany.travel Once you’ve been to our little paradise, it’s not difcult to fall in love with it,” said Kerryn Cook, General Manager Cook Islands Tourism. ■ cookislands.travel Craig crosses the ditch IN RECOGNITION of his support, Craig Reid, owner of The Village Travel in Brisbane, has been fown to Auckland to join top agents at an event hosted by World Journeys. During the ‘Great Trains Masterclass’ at the Hopetoun Alpha, 40 agents heard from special guest speakers representing the luxury trains of , Belmond and Rocky Mountaineer. Representatives for The Blue Train, Golden Eagle Luxury Trains and PeruRail – including the Belmond Hiram Bingham and Vistadome to Machu Picchu and the Andean Explorer to Lake Titicaca – were also present. “These train journeys are luxury travel experiences and all of them are absolutely destinations in themselves,” said Caroline Clegg, Marketing Manager for World Journeys. ■ worldjourneys.com.au

luxurious Jumeriah,” said John. “One of the BEST SELLERS fve monolithic towers of Etihad Towers, it provided a perfect base to explore all that Abu Dhabi has to ofer. I can confdently say GET THEIR Rays Bar on level 62 is a great place to enjoy a drink and watch the sun set over the JUST DESERTS Arabian Gulf.” As much as a desert tour, visit to Yas Island PERSONAL TRAVEL Manager John Lengacher and sunset BBQ were highlights, John said joined a select group of incentive winners it was a Seawings seaplane experience that recently on a four-night educational to proved most memorable. experience the best of Abu Dhabi. “I truly enjoyed the aerial Abu Dhabi John, PTM for Windsor in Victoria, earned experience. Flying over the city shows how the trip with Etihad Airways for being one of truly vast and incredibly opulent it really is. The the top three sales consultants for highest views over the city, of the Royal Palace and of sales growth during an eight-week period. Ferrari World, were truly spectacular. I will be Rich in history, Islamic traditions and recommending this to all of my clients now.” architecture, Abu Dhabi is a fascinating Michael Gazal, Executive General Manager city to visit, with its blend of international of TravelManagers, said the company was Above: Ferrari infuences and commitment to local heritage. thrilled to see John qualify for the trip. World. The famil group experienced the emerging “With places awarded to top sales Right: John with entertainment destination of Yas Island, just a consultants it really shows the strength of a falcon 30-minute drive from the city, and the Falcon TravelManagers’ sales volumes and the value Hospital, which opened its doors to visitors personal travel managers have within the in 2007. industry,” he said. “We were fortunate enough to stay in the ■ travelmanagers.com.au; visitabudhabi.ae

TRAVELTALK 617 MAY 2016 | 5 AGENTtalk

FOLLOWING 12 months of consultation, team, access to tailored networking and SAY HELLO TO helloworld has combined its Concorde conference events and the fexibility Agency Network and Afliate Network of a range of tailored opt-ins including to create My Travel Group (MTG). technology and training to meet their NEW GROUP The company says MTG is now individual business needs.” Australia’s largest network of David Padman, Head of Corporate, independent afliated travel agents Associate and Afliate Networks, said with almost 800 members generating agents had really embraced the new more than $1 billion of TTV. program. “We set out with the mission to form “From our dedicated My Travel Group a network that works for independent portal which provides access to all travel agents and over 12 months the SmartFares, SmartTickets and all our team has met with our agents to ask Preferred Partner information and fyers what they wanted in an independent to our My Travel Group Advisory Board, buying group network,” said Andrew this is about helloworld boosting the Burnes, CEO of helloworld. support we provide to our independent “Our My Travel Group members agency network,” he said. enjoy the advantage of our combined “My Travel Group is an afliation scale, purchasing power and supplier brand which supports our agents’ deals plus our support in growing individual brands and identities. It their businesses. My Travel Group is allows our agents to be recognised as an evolution of our long-standing part of a network, especially by our relationship with independent agents suppliers.” Andrew Burnes, CEO of helloworld and the ofering is delivering on what our Mr Padman emphasised that the MTG agents tell us they want. brand was not a retail agency brand and “In addition to being part of a that members of the group would retain consolidated buying group, our agents their own branding. wanted the support of a dedicated ■ helloworld.com.au

An ensemble cast assembles ENSEMBLE TRAVEL Group has announced volumes about the quality of the it is ready to start signing new members Ensemble ofering that so many regional to its Australia and New Zealand travel suppliers are willing to work with us in network. these early days.” The global expansion comes after the Travel agencies that join the Ensemble international travel consortium revealed travel network will have access to a broad it has invested time and resources range of preferred supplier partnerships adapting products and services that meet from around the globe. the unique needs of the Australasian “The breadth and depth of our supplier markets. program is extensive,” said Lindsay A launch event at the Sydney Opera Pearlman, Co-President of Ensemble House ofered the chance to bring their Travel Group. “Couple that with our top industry partners together to kick of strong relationships locally and globally, the campaign to sign new members to and we can deliver incredible value and their travel network. real alternatives that drive sales and “We have an exceptional roster of profts for our members.” preferred suppliers under contract and According to Shepherd, suppliers are ready to welcome members,” said like the refreshing approach that the Trish Shepherd, Senior Vice President and company’s model provides for travel General Manager of Ensemble in Australia agents and suppliers alike. Ensemble said and New Zealand. that they place an emphasis on providing “We are thrilled to have the support marketing support, business tools, of so many premium suppliers to launch reporting analytics and transparency in in this region – airlines, hotels, cruise, their supplier deals, which appeals to a tour and land operators all delivering broad mix of travel agencies. extraordinary benefts to our members.” “We are looking for members who are Ensemble has the backing of their seeking a broader value proposition to extensive presence in North America, achieve a higher level of success in their Lindsay Pearlman, Ensemble Travel Group which Shepherd said helped to make business,” added Shepherd. Co President and Trish Shepherd, Senior Vice President direct inroads here. “I think it speaks ■ joinensemble.com.au and Country Manager Ensemble Australia

6 | WWW.TRAVELTALKMAG.COM.AU SS Ad Campaign v6.indd 1 20/04/2016 11:51 am AGENTtalk

Cable Beach from Sunset Bar. Picture courtesy Tourism Western Australia

WINNERS PACK THEIR BAGS

SOME LUCKY agents are packing their italk Travel Narrogin (Express Travel suitcases after winning their own Group), Linda Madden from Shire BONUS OFFERS holiday thanks to Broome, Kimberley Travel (Magellan Travel Group) and INDIA UNBOUND is celebrating the release & Beyond. Belinda Grist from Travel Specialists of its new India and Sri Lanka brochure by To celebrate the launch of their Mosman (Magellan Travel Group). rewarding agents with a special 20 per cent brochure, Broome, Kimberley & Beyond “I’m ecstatic with the support commission. ran an agent incentive for bookings from the agents on this incentive,” Established in 2007, the Melbourne-based made between November 2015 and said Nerreda Hillier, General company specialises in custom made journeys February this year. Participating agents Manager of Broome, Kimberley to both countries. The new brochure includes had a chance to win their own holiday & Beyond. “It is clear that our a simple enquiry process that helps agents to the regions booked by Broome, new brochure and additional work with their clients to start planning a Kimberley & Beyond; Western Australia, destinations has shown that there custom itinerary to India or Sri Lanka. Northern Territory and new for 2017, is a real need for specialist The 20 per cent commission is being South Australia. wholesalers in the market place.” ofered to new agents on their frst booking The lucky winners are Kathleen All prizes are for two people for either destination on the land only Taylor from Coopers Travel and include four nights of component of a trip of 10 days or more. (Magellan Travel Group), Cathy accommodation, touring and “We are passionate about travel in India Sullivan from Eastern Hill Travel return airfares. and Sri Lanka and we want to share that with (helloworld), Robyn Rowe from ■ broomekimberley.com.au people,” said Lincoln Harris, Founder and Tour Planner with India Unbound. “We want to make it easier for agents to sell these two amazing destinations, but mostly we want to EXCITEMENT IS OVER FOR NOW help them give their clients a one-of-a-kind, EXCITE HOLIDAYS have wrapped up their ‘USA Live Like a Local’ giveaway, announcing custom made journey that refects their own their fourth winner. interests.” Christine Sprake from Voyager Travel won a trip to Hawaii, including accommodation, Lincoln Harris has been travelling to India fights, activities and transfers. The campaign lasted eight weeks, with four huge prizes and Sri Lanka for more than 20 years and his and millions of reward points redeemed. knowledge and expertise is invaluable for A campaign website was established to give agents access to all the information customers who prefer a private tour. Having they needed to impress their clients and secure bookings, with of-the-beaten-track lived and raised a family in India, Lincoln’s experiences and local secrets. Agents can continue to ensure their clients have a unique expertise of these two countries goes beyond USA experience when they visit the dedicated website, with information on LA’s best the ‘must see’ highlights. Each custom made food truck, Nevada’s hidden wineries and celeb-spotting restaurants in West Hollywood. journey is well-planned, innovative and one of To celebrate the campaign’s success and thank agents for their support, two events a kind, which refects the unique interests of were hosted in Brisbane and Melbourne, with agents the traveller. treated to champagne and nibbles on arrival, followed Harris says India Unbound is seeking to by a three-course meal. In conjunction with travel form long, lasting relationships with agents partners at Los Angeles Tourism & Convention Board, by ofering the special commission. Visit West Hollywood and Travel Nevada, agents were “The real reward is not the commission, able to learn more about these destinations, with but the repeat business to agents that our campaign partners present at both events. trips tend to generate,’’ he said. “Each itinerary Excite Holidays four major prize winners who are we plan is unique and designed to meet the heading to the U.S. are David Swanborough, helloworld specifc interests of an agent’s particular client. Mt Ommaney, Qld (Los Angeles); Tanya Tyler, Travel We remove the hassle and pressure from Managers (Nevada); Susan Cuk, Phil Hofmann Travel, agents by creating custom made journeys (West Hollywood); Christine Sprake, Voyager their clients love.” Travel (Hawaii). Susan Cuk, Phil Hofmann Travel, and ■ indiaunbound.com.au ■ exciteholidays.com Paul Groundwater, Excite Holidays 8 | WWW.TRAVELTALKMAG.COM.AU AGENTtalk

The winning Kings team THE RACE IS RUN AND WON THE CHASE is over for some 60 agents came in second place, who took part in the ‘Race Around followed by the 49ers and Northern California’ promotion organised the Giants. by Qantas Holidays recently. During their two-day All the competitors celebrated at a gala stay in San Francisco dinner held at the California Academy of the participants had the Sciences after crossing the fnishing line opportunity to explore Pier in San Francisco. 39, enjoy a champagne The event saw the agents spend a brunch yacht cruise, take a week racing around diferent regions ferry ride to Alcatraz, visit in Northern California with itineraries Madame Tussaud’s wax containing diferent activities and team museum and ride across challenges. The fnal task for the four the Golden Gate Bridge. A special training experience and knowledge of Northern teams was to present a three-minute skit session was also organised for the 60 California to share with all Australians at the dinner that refected the story of agents who received 20 minutes with each interested in travelling to the USA,” said their week travelling together. Northern Californian tourism board. Fiona Dalton, Head of Sales at Qantas While Team 49er’s won the fnal “After hearing so much positive feedback Holidays. challenge, judged by four representatives from our attendees and seeing all of the ■ You can check out the pictures from this of the tourism boards present, the Kings amazing pictures captured along the way, year’s ‘Race Around’ by following team came out on top winning the overall we are positive our top selling agents @QHRaceAround on Instagram and Twitter event by just 15 points. The Warriors team will return home with their own unique and search for #QHRaceAroundNorCal

GIFTS ARE JUST A HOOT WINED & DINED THE TEAM at Jones & Co HOOT HOLIDAYS in Sydney received some Collection hosted a group of pre-Easter cheer with the Melbourne travel agents to a fun Las Vegas Convention evening of wine tasting at Get & Visitors Authority Wine Direct in Richmond recently. presenting agents with Attendees were introduced to gift bags, including the ‘Collection’ which comprises Westfeld shopping a select number of premium Destination Management vouchers. Companies (DMC) and tour operators including CIE Tours The winners were and Barge Vacations. chosen from a sales Collection partners ofer tailored services, local incentive which ran during knowledge and access to ‘money can’t buy experiences’ March. The top seller was awarded to Christine Caruana, with runners up giving agents a great point of diference. Jones & Co Yolanda Tching and Jennifer Douglas. Collection aims to connect the travel trade through the Pictured from left to right are Stephanie Jones, Jennifer Douglas, engagement of specialists on the ground in exciting Yolanda Tching, Anne Morris (LVCVA Australian representative) and locations around the world. Christine Caruana. ■ jonesandcocollection.com.au ■ visitlasvegas.com.au

TRAVELTALK 617 MAY 2016 | 9 AGENTtalk: Agency of the Month

FAVOURITE TV SHOW IN THE OFFICE: THE AGONY & THE MKR, Mrs Browns Boys, The Habibs, travel documentaries. MAIN WATER COOLER ECSTASY OF TRAVEL TOPICS IN THE OFFICE: Discussing difcult clients who want to Time to say hello to the staf at helloworld Carlingford, who have do everything for nothing and when competitors heavily discount just to get been serving the local community for more than a decade. the business. BIGGEST CHANGES YOU’VE SEEN IN THE TRAVEL INDUSTRY: Commission levels dropped, customer Phillip, Angie and Sally, part of the service focus not the same with all, too team at helloworld Carlingford many non-professionals, free trips very few (we need to pay participation fees, really?), continuous changes in airfares and conditions (you have to keep your fnger on the pulse at all times) and the internet, where going for price overshadows knowledgeable service. NUMBER OF STAFF: OVERALL PERCEPTION: Gran Via Ma Four. We are an experienced team with With people like us, who have been more than 90 years of combined service dedicated to this profession for many in the travel industry. Between us we years and who work with passion to have travelled to every continent and HOTTEST DESTINATION deliver great service and duty of care, sailed every ocean and look forward to RIGHT NOW: it can be seen that there is still a need sharing the knowledge gleaned from Cuba. for the travel agent from consumers. our experiences with our customers. LONGEST SERVING Working alongside industry partners HOW LONG BASED IN STAFF MEMBER: who are nearly always willing to help and co-operate, it can be said that it is one PRESENT LOCATION: Philip, who has spent 14+ years as of the sweetest industries that we are More than 16 years. We recently owner/manager. combined the former Travelworld in. The very aspect of agony and ecstasy Carlingford with Travelscene Carlingford WHO IS THE OFFICE JOKER: makes it not only a challenging but a fun- to become helloworld Carlingford. Philip again, he is continually playing jokes. flled and rewarding career. MAIN TYPE OF CLIENTELE: FUNNIEST THING THAT’S EVER NAME OF AGENCY: Leisure, repeat and word of mouth HAPPENED IN THE OFFICE: referrals. Frantically trying to look for something for helloworld Carlingford, hours when it is in the most obvious place. 218 Carlingford Court, Carlingford, MOST POPULAR TYPE NSW 2118, Tel: 02 9872 1155 OF HOLIDAY SOLD: BEST CHRISTMAS PARTY EVER: ■ helloworld.com.au River and ocean cruising. Every party is a celebration for us.

Cathie’s store turns 30 CONGRATULATIONS TO Cathie Rice of Cathie later. Cathie, who has now notched up more Rice Travel who recently celebrated a than 50 years in the industry, has a wealth of 30-year milestone in the travel industry. knowledge and experience in every aspect Cathie opened her store in Bunbury, of travel. Western Australia on April 1, 1986, and Specialising in exclusive fully-escorted Crandon Keddie joined her 10 months group holidays, Cathie Rice Travel is one of Western Australia’s most awarded travel agencies, committed to providing customers with frst-class service. From , , , , and cruising Southeast Asia, Cathie has travelled to some of the top bucket list destinations in the world. Cathie is pictured here during recent celebrations with all her staf and many clients. ■ cathiericetravel.com.au

10 | WWW.TRAVELTALKMAG.COM.AU AGENTtalk concern is that we have gone from an environment where the consumer was fully protected. All Australian-located agents THE BUSINESS (except the NT) were required to have a licence and be a member of the Travel Compensation Fund, which in turn meant every consumer was protected against travel agency and wholesaler collapse. OF TRAVEL The problem today is there is an absence of clarity around consumer protection and Traveltalk chats to respected industry veteran the fact that it is no longer universal. As Barry Mayo (pictured right), Chairman of consumer losses increase, it will impact on the integrity of the industry and I can see TravelManagers, about success, consumer it eventually reducing competition and protection and the future of travel agents. detracting from the consumer’s positive perception of all travel agents. Q: What are your main concerns about the ATAS scheme? A: The lack of a robust fnancial criteria, the absence of universal protection for consumers when things do go wrong and as I’ve mentioned the lack of clarity around claims that an agency has insolvency insurance. That lack of clarity includes how it operates, how it’s funded and to what level the consumer is protected. TravelManagers is not against ATAS as a concept but if it’s to have consumer credibility it does need to deliver tangible benefts – I’m a passionate believer that as an industry we’ve let slip something that had been efective for nearly 30 years. We’ve not replaced it with anything that is providing true value to the consumer or the travel agency industry. That’s a great shame and state ministers responsible for consumer afairs need to take some responsibility for Q: Why do you think TravelManagers Q: Can you give us a scoop on any this situation. has been so successful? future plans? Q: How do you think the travel agency A: We’ve been very fortunate with the A: We’ve got fve product and technology industry is set for the future? timing in which TravelManagers has come initiatives coming up in the next 12 months A: My main concern is the absence of clarity about. The market for travel distribution that will come in partially in 2016 and early around consumer protection. I also think has changed and our business model has 2017. terrorism will continue to harm the comfort adapted and will continue to adapt. We Q: Is there still room for both online levels of travellers and will to some degree believe we are well positioned to compete and high street agents? have an impact on the ability of some against high street and online agents as we destinations to attract tourists. A: Yes. I think the challenge for bricks and have a combination of low operating costs But going forward I think of major mortar is to retain top notch staf, manage and the opportunity for consultants to earn importance to a travel agent is the their overheads, ofer specialised product superior income. relationship between themselves and the niches and to build very close relationships consumer, who has to see true value in that Q: What are the main benefts of being with their customers. I think online will relationship. In the future I think there will a Personal Travel Manager? continue to grow and will particularly appeal still be online, bricks and mortar and home A: Personal Travel Managers (PTM) have to people who want commoditised product based agents, but I see the home based control of their own business ambitions and aren’t looking for any added service. agents as being a major growth opportunity. and personal life. It allows them to identify Customers will always have difering what they want to achieve and to be more requirements and some will be satisfed ■ travelmanagers.com.au selective about their client base and any online and others will seek a personal specialisations that they want to undertake. consultation. The more complex the itinerary We have also got a sustainable the more they will want to consult with fnancial model and, in our view, the most either a PTM or a high street agent. One big comprehensive support system in the diference between the two is a PTM ofers market. There’s a very professional crew in greater fexibility in being able to meet with our national partnership ofce – we’re stafed someone when it suits them. It can be on by experienced, knowledgeable people in the weekend, in the evening, in the ofce or their respective felds, whether its fnance, when both partners are available. air fares or technology support, etc. Added Q: Do you think recent agency closures to that we are committed to continuing will harm the image of agents? investment in technology and we have years of experience behind us. A: It is a large concern and part of that TRAVELTALK 617 MAY 2016 | 11 AGENTtalk

A QUESTION OF INSURANCE

WHEN HOLIDAYING, travellers are more likely customers seeking information on travel to take part in activities that are outside their insurance, so it’s important they are well- normal day-to-day routine. While this is all versed on the defnitions and options part of the fun, these activities can aggravate within their client’s insurance policy. existing injuries or illnesses. This makes Travellers need to select an insurance having adequate insurance a travel essential. policy that is specifcally tailored to their As Talbot Henry, National Sales Director needs and includes adequate cover for at SureSave, explains: “In 2015, 42 per cent any existing medical conditions. of all claims through SureSave were related For many customers, deciphering to medical incidences, such as emergency insurer Product Disclosure Statements dental, illness or injury. Therefore, for (PDS) and included medical conditions travellers with existing medical conditions, can be confusing. Through its research, travel insurance becomes even more vital, SureSave has identifed that only 30 per Even those with existing medical conditions as the risk of further injury or illness is cent of people read their PDS in full and can be insured with SureSave magnifed. know exactly what they’re covered for “With that in mind, it’s worth highlighting by their travel insurance policy. This is to agents and customers that a standard why the company continually invests less reliant on our call centre to complete level of cover won’t always automatically in improving its products and provides the screenings for their customers,” Henry cover all existing medical conditions. agents with all the necessary tools they explains. According to our annual research, almost 20 need to assist their customers to fnd a “We also ofer a medical self-assessment per cent of travellers were not sure if their policy that best suits their requirements. service that enables customers to assess medical condition was covered by their travel According to SureSave, the number their own existing medical conditions online insurance policy the last time they travelled.” of policies sold with medical options quickly. When it comes to medical screening SureSave ofers what it calls ‘help that’s currently sits at around 10 per cent, for existing medical conditions, SureSave designed for travellers’ to ensure people however the company expects this fgure now ofers this across all domestic and heading of on holiday have peace of mind to to rise following greater training for international outbound plans.” relax and enjoy themselves throughout their agents and the launch of a number of And when something does go wrong for a trip. Passionate about travel, the company innovative online tools. customer, SureSave’s Emergency Assistance aims to make it as easy as possible for “Since launching the agent console team, ‘WE Assist’, ofers immediate assistance everyone, including those with an existing and introducing the opportunity for so travellers can continue their journey medical condition, to explore the world. agents and customers to complete a without impacting their itinerary too much. Agents are the frst line of defence for medical screening online, agents are ■ suresave.com.au 12 | WWW.TRAVELTALKMAG.COM.AU AGENTtalk Cruise into expanded training

AGENTS ARE being ofered the chance to cruise ahead of their competitors with access to an expanding array of online Brett Jardine, CLIA Australasia Commercial Director. Right: Diamond Princess training. The initiative comes from Cruise Lines service and turnaround ports to better assist Australasia’ and ‘Cruising South America’, International Association (CLIA) Australasia, agents in selling cruises in the booming with more to be introduced in the coming which is encouraging agent members to region,” Mr Jardine said. months. Each of CLIA’s online modules take advantage of the training, including a Mr Jardine said electives were in-depth, accounts for about three hours of high new Southeast Asia module. specialist topics that separated a cruise level training. Figures gathered by CLIA show expert from a cruise seller and were a vital As part of CLIA Australasia’s new tiered passenger capacity in Asia is growing at component in growing front line consultant membership structure, all classroom 20 per cent annually while the number of knowledge. training has transitioned to the CLIA cruisers in the region is expected to have “This sort of category training is Online Learning Academy and is available tipped the two million mark last year. specifcally designed to complement product 24 hours a day, seven days a week as part Brett Jardine, CLIA Australasia Commercial or brand training with our research showing of an agency’s annual membership fee. Director, said it was therefore the perfect that agents who work towards completing Other value additions include direct time for the ‘Cruising Southeast Asia’ both see superior levels of conversion in their benefts from CLIA member cruise lines as elective to be added to its online learning cruise sales.” well as everyday discounts from scores of academy. Other training modules include ‘Oceans of major retailers across Australia, ranging “The new Asia elective covers 38 ports Opportunity’, ‘Expanding Your Cruise Market’, from supermarkets and cinemas to hotels in 13 countries across Southeast Asia and ‘Cruise Dynamics 2016’, ‘Specialty Cruising’ and restaurants. the subcontinent with a focus on sales, and destination focused modules ‘Cruising ■ cruising.org.au

To infnity and beyond Setting a new benchmark A GROUP of 18 JASMINE LEVINGSTONE of helloworld top-selling Infnity Armidale in New South Wales has ‘Crail’ (Cruise and become the 1,000th travel agent Rail) agents have enrolled in Safari School with Bench been rewarded for International. their 2015 sales “We launched our dedicated achievements online training platform to help with a two-week make it easier for our agents to sell trip by rail and Africa as a travel destination and it’s sea to Singapore, great to see that Safari School has Jasmine Levingstone with and been embraced so wholeheartedly Chris Le Roux from Bench . During their by our valued agents, like Jasmine. ever since, including this testimonial fve-night We are delighted that it’s been received from Tanya Schenk at Flight roundtrip such a roaring success!” said Martin Centre Victoria Point in Queensland cruise from Edwards, General Manager of Bench at the beginning of April. Singapore on International. “The safari school program Princess Cruises’ Sapphire Princess, New agents are registering every was really great. I found it easy to the group called at Bangkok and Ko Samui in Thailand, day for Safari School and Bench understand and helped me to sell where they visited Buddhist temples, experienced an are welcoming anyone that wants Africa. I have just sold my frst safari elephant trek, travelled on tuk tuks and relaxed on the to learn more about selling Africa. product to Chisomo & Victoria beach at Chaweng and Lamai. When you graduate you will receive Falls and my customers were very Onboard the group experienced Princess’ signature a framed certifcate, an Africa ‘bible’ surprised I hadn’t been, as I seemed dining at Sterling Steakhouse and Sabatini's Trattoria, and a logo that you can put on your to know the region well. So thanks and appreciated the Asian cuisine infuences across email signatures. for that.” the ship’s menus. The highest ranking Princess Africa experts Bench launched the ■ Safari School is accessible Academy Commodore members in the group also initiative 18 months ago and have through the agent’s portal at enjoyed the extra benefts of the Elite Captain’s Circle, noted consistent, positive feedback benchinternational.com.au including wine tasting, a complimentary mini-bar and internet packages. TRAVELTALK 617 MAY 2016 | 13 AGENTtalk

Left: Annette Dal Sasso of Hawthorn Travel about to lay a wreath at TREADING IN THE Menin Gate in Ypres; Above: Members of the Magellan famil group

FOOTSTEPS OF German bunkers, the famous “a privilege and very moving ‘Cobbers’ Memorial, VC Corner moment.” HEROES Cemetery and Memorial, From Ypres, the agents made Pheasant Wood (the site of their way to Amiens where they the original mass burial by visited the battlefeld from 1916 A GROUP of agents made an Utrecht, the tour moved onto the Germans), the Fromelles and past Pozieres, where the emotional journey to some of the Lille where the group was met by (Pheasant Wood) Cemetery and Australians fought in the summer most pivotal battlefelds of World Rod and Jackie Bedford, owners the Fromelles Museum. of 1916 and in 45 days sufered War One during an educational of Battlefelds Experience, one of In Ypres, the group attended 23,000 casualties. They also famil in Europe recently. the most experienced companies the Last Post ceremony at the visited the Australian Memorial Hosted by Airways on Australian battlefeld history Menin Gate, built as a memorial to the Missing and the Victoria and Trevor Jones, Founder and from WW1. to the ‘Old Contemptibles’ who School and Museum. Director of Magellan Travel Agents embarked on a died halting the German advance The famil ended with a farewell Group, the group followed an guided tour of the Fromelles on the city in 1914. Trevor was dinner in Amiens and a day in itinerary entitled ‘Beneath our battlefelds where the asked to read the ode to the Paris before the seven-strong Radiant Southern Cross’. Australians fought on July 19, fallen soldiers in front of 1,000 group few back to Australia. Beginning in The Hague and 1916. They saw the still intact people and later described it as ■ magellantravel.com.au

SURPRISE AND SAYONARA Rail bookings are building CONTIKI HAS made one agent’s day by awarding them the wildcard winner to attend its highly anticipated ‘ROCK Around the World’ trip up a real head of steam to Fuji Rock in Japan. TRAVEL AGENT bookings with International Rail for the 2016 Sarah Russell from Flight Centre Canelands in Queensland will join European peak season are booming with sales up by 25 per cent 19 other agents who have all been vying for a top seller spot since on the same period last year. Contiki launched the incentive in January. Jonathan Hume, Chief Executive of International Rail, puts part of In order to surprise Sarah, Contiki staged a secret agent-style the increase down to new booking processes and technology which mission which saw a company team member go ‘undercover’ as a has made increasingly complex rail schedules and ticket types more client looking to book Contiki’s ‘Japan Unrivalled’ tour before revealing agent-friendly. her true identity. “This involves new live bookings to reduce time consuming and The ‘client’ then announced that the person booked on the trip frustrating procedures for agents was actually Sarah. The celebrations following the announcement with the IR booking site doing all included champagne, sushi the hard work,” he said. and tears of joy, all captured “Agents appreciate that we make by Contiki’s undercover rail easy to book while the product camera, which can be is getting more complicated. For viewed complex itineraries, we ask agents to on YouTube. A German train send the client’s itinerary to us and The ‘ROCK Around the over the Rhine we do the hard work of comparing World’ tour to Japan and rail passes to point-to-point tickets.” Fuji Rock will kick of in For straightforward point-to-point bookings, IR has launched a July, joining a long line of new live connection to the European Railways, which has opened previous trips to Osheaga, up live bookings for major trains in popular countries such as Italy, Lollapalooza, Coachella and France and Germany as well as key cross border trains such as V Festival in its Thalys and Eurostar. 14-year history. It is also important to know that the majority ■ contiki.com/agents of tickets are issued by email which further simplifes the process Left to right: Zoe Gentle, Contiki QLD by not having to wait for tickets to be delivered. Sales Executive; Sarah Russell; Olivia ■ internationalrail.com.au Lee, Contiki Trade Marketing Executive 14 | WWW.TRAVELTALKMAG.COM.AU “freedom” is one of the words Kim in NSW uses to describe TravelManagers

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MEET AND GREET THY NEIGHBOUR

AGENTS CAN learn more about our Pacifc representatives. They will also hear about SHANNON’S NO neighbours at a series of training sessions the latest product updates and be in the APRIL FOOL being held around Australia until October. running for prizes, including a seven-night IT WAS hard convincing Shannon Styles The ‘Treasures of the South Pacifc’ events trip to one of these destinations. she had beaten more than 800 travel began in Melbourne and Hobart last month “Agents are our frontline to consumers, agents to be named the smartest rail and will continue in Sydney (August 2), so these events are vital in ensuring they expert in Australia for 2016. Canberra (August 3), Brisbane (October 11) are well equipped and up-to-date on all the “Well, it was April Fools’ Day, so and Sunshine Coast (October 12). happenings of the region and it gives them I was a bit unsure,” said Shannon, Representatives from the tourism ofces the chance to ask any burning questions a consultant from Flight Centre of the Cook Islands, New Caledonia, Norfolk face-to-face,” said Kerryn Cook, President of Townsville Fairfeld Waters in Island, Papua New Guinea, Samoa, Solomon Treasures of the South Pacifc. Queensland. “But when I realised I really Islands, Tahiti, Vanuatu and some hidden “These forums will provide them with the had won it was awesome.” treasures (Kiribati, Nauru, Marshall Islands, tools they need to be really specifc when Intense study before taking the Global Palau, Federated States of Micronesia, Tonga, selling the Pacifc.” Rail Expert exam paid of for Shannon Tuvalu, American Samoa and Niue) will come ■ Those interested in attending the and the reward for all her hard work is together to showcase each of these holiday upcoming events and for details on the a return journey to Europe fying Qatar destinations. partner islands visit tosp.com.au Airways and a Eurail Pass, both of which Agents will have the chance to improve ■ Agents can also sign up and complete the she is hoping to enjoy in early 2017. their product knowledge by attending South Pacifc Tourism Organisation online More than 1,000 agents across informative seminars and networking training platform to become a South Pacifc Australia and New Zealand completed with destination, product and operator Specialist at southpacifcspecialist.org the course’s 10 training modules, which covered topics such as Amtrak, VIA Rail, Rocky Mountaineer, Qatar, Swiss GO NUTS FOR Travel System, Eurail, France- High THE BRAZIL tourist board has launched a new Speed, France rail pass and TGV. campaign promoting the destination as it looks to The top three graduates were enhance relationships with travel agents in Australia. chosen based on the number of Unveiled in collaboration with the Consulate- questions answered correctly and General of Brazil in Sydney, the initiative focuses overall time taken to complete the on highlighting tourist destinations beyond Rio course. This year’s runner up, Claire de Janeiro, where the 2016 Summer Olympics and Scolyer (Flight Centre Townsville Paralympics Games will be held. The aim is to attract Fairfeld Waters), took home a $750 more Australian visitors and to encourage a longer Coles Group and Myer gift card, while stay in Brazil to fully enjoy what the country has to ofer. third placed graduate, Anthony Hoang “We are keen to share all the information needed for those who are planning their trip to (Escape Travel Highpoint, Victoria), was Brazil and also to help agents sell not just the obvious cities and regions, but also the stunning, rewarded with a $250 gift card. lesser-known destinations,” said Ambassador Carlos de Abreu, Consul-General in Sydney. “As the response to this year’s This frst trade and media event was held in Darling Harbour in Sydney last month and program shows, there is an enormous apart from meeting diferent Brazilian travel representatives, guests also enjoyed traditional desire among consultants to enhance music, food and national drinks. their understanding of international rail,” The Consulate-General has also announced a provisional tourist visa waiver for Australian said James Dunne, Chief Executive of Rail citizens for visits to Brazil occurring from June 1 to September 18. These visits must be for Plus. “As demand for rail travel continues the sole purposes of attending the Olympic and Paralympic Games in Rio and tourism. The to grow, every graduate is now better provisional visa waiver only applies during these dates and for a stay of up to 90 days. equipped to fnd the right rail solution to According to ofcial statistics, more than 53,000 tickets have already been purchased in best meet their clients’ needs.” Australia to attend the Olympic and Paralympic Games. ■ railplus.com.au ■ visitbrazil.com 16 | WWW.TRAVELTALKMAG.COM.AU AGENTtalk of Travel Agents (AFTA), the interactive and informative sessions will refect key topics at the forefront of the industry. Session topics include traveller trends, online competition, sales and marketing solutions and operational insights per industry sector. This learning enables travel professionals to develop their knowledge and skills, giving them practical tools to take back to the ofce and implement in their own BIGGER & BETTER THAN EVER careers. Also taking place at both exhibitions is the WITH OVERWHELMING industry feedback A range of frst-time TIE exhibitors will ‘Christmas in July’ networking event, which and support, and in light of the successes also showcase all that is new, exciting and takes place at the conclusion of the frst day of 2015, The Travel Industry Exhibition (TIE) diferent to the travel community. These of the show in both Melbourne and Sydney. has expanded its reach by opening a second exhibitors include SkyBus, eCreators, The event is designed to bring Australia’s exhibition in Melbourne in July. Sarawak Malaysia Borneo, Sahara Holidays travel community together in a meaningful A number of repeat exhibitors from 2014 Nepal, TrekFit Australia, India Unbound and social manner. and 2015 will return this year to launch new and Travel Partners. The Travel Industry Exhibition will take oferings into the market. These include Visitor numbers also continue to grow as place in Melbourne at Peninsula, Docklands Nexus Holidays, Excite Holidays, Travel travel industry professionals register for free on July 11 and July 12. The Travel Industry Counsellors, Tourism Thailand, Med entry via the TIE website. Exhibition Sydney will take place the Travel, Expedia TAAP, Exodus Travels, Adriatic Complementing the exhibitions will be following week on July 18 and July 19 at Adventures, Visit Flanders, Tahiti Tourisme, a highly-acclaimed two-day educational Luna Park. Cornerstone People Solutions, C&M program, set to feature the industry’s ■ For exhibitor and sponsorship Travel Recruitment, CRC Travel Jobs, ATAC, leading experts in the feld. Developed in opportunities or to register for free visitor TravelGuard and Aranui Cruises. consultation with the Australian Federation entry, visit travelindustryexpo.com.au

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TRAVELTALK 617 MAY 2016 | 17 TRAVELtalk COLLETTE IS experiencing to see this unpredictable and unprecedented demand for their powerful attraction,” said Alison popular tour to Iceland as clients in Mead, Collette’s Australia Business LIGHTS ARE Australia and around the world rush Manager. “Collette’s Iceland’s Magical to see the Aurora Borealis before Northern Lights tour features they fade. some of the most likely sites for STILL ON The midnight sun will continue viewing this extraordinary natural to shine in the northern sky in the phenomenon.” summer months, but the bucket- The tour starts with an list lights are fading. Winter is the exploration of the quaint old best time to see this polar sky show town of Reykjavik before taking which occurs as a result of solar in the waterfalls, glaciers and eruptions taking place in an 11-year steaming lava of the land of fre cycle. With the change in the solar and ice. The hunt for the Aurora cycle, the frequency of the Northern Borealis continues throughout the Lights is diminishing and will tour including via the legendary continue to dim for a decade. Golden Circle, a route renowned Iceland is one of the best places for meandering through many of to see the emerald, violet and rose- the country’s most sought-after tinged lights pitted against the ebony attractions. Arctic sky and Collette’s ‘Iceland’s Collette has just announced Magical Northern Lights’ tour puts a new departure date for 2016 visitors in the best spot to see these – October 27 – priced at $2,149. memorable images. But with the tour almost sold out “Darkness, location and a this year, early booking for 2017 is clear sky are the most important advised with dates available from factors in determining whether January through to March. or not you’ll be lucky enough ■ gocollette.com Check this highlight reel

THE LATEST ofering from Cruise Traveller will see guests venture from a heart-shaped mountain in Greenland to a train journey across the prairies to the Canadian Rockies. The 23-night holiday begins with a fight from Australia to Ottawa, Canada’s capital, on August 14. Packed with highlights, ‘Grand Maple Leaf Explorer’ is attractively priced for both couples and single travellers. Guests will sail for 11 nights on Ocean Endeavour, which carries no more than 198 passengers and is perfect for expedition cruising. Outftted with 20 Zodiacs, advanced navigation equipment, multiple lounges and an observation room on the top deck, Ocean Endeavour is purpose-built for comfort in remote environments and will sail from Resolute to Kangerlussuaq. Travellers will search for polar bears and walrus in far north Bafn Island and visit a Top: Picture courtesy Andrew Stewart traditional community in Arctic Bay who Bottom: Picture courtesy Jonathan Huyer live amid nesting habitats for seabirds and seas frequented by narwhals and bowhead whales. At Pond Inlet locals will welcome of classic rail travel in the 1950s, have been and another at the Fairmont Royal York Hotel travellers with throat-singing and Inuit games totally refurbished, with air conditioning, café Toronto (or similar). before exploring Bafn’s fords. Zip along in car, lounge car and dome car. Prices start from $23,395 per person Zodiacs among freshly calved icebergs of Guests will stay in Jasper in the heart twin share and include international fights Ilulissat and hike around Itilleq Fjord. of the Rocky Mountains and ascend the from Sydney, Brisbane or Melbourne to Land tour highlights are just as memorable summit of Sulphur Mountain in the Banf Ottawa and return from Vancouver. All as they include travel aboard Canada’s VIA Gondola for a 360-degree view of the shipboard meals are covered in the price Rail from Toronto to Jasper on the famous Rockies. In addition, there are two nights of along with several nights’ hotel and rail car ‘Canadian’ route. The original stainless steel free accommodation, one at the Fairmont accommodation. ‘streamliner’ railcars, made famous in the days Chateau Laurier Hotel Ottawa (or similar) ■ cruisetraveller.com.au 18 | WWW.TRAVELTALKMAG.COM.AU

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Kenya is increasing in popularity helped by a number of key initiatives which have been put in place to encourage visitation. These include the confrmation by the Wildlife Service to review and reduce fees across popular national parks such as Tsavo, Amboseli, Lake Nakuru, Nairobi and Aberdare, making them more accessible. “There has also been a visa waiver instated for children under 16 years travelling to Kenya,” added Rodgers. “The removal of these fees has subsequently driven a surge in families travelling to the region for a unique, experience-based holiday.” He added that is also re-establishing itself as the safari destination of choice as more Australian travellers recognise how much the region has in its favour. This includes four UNESCO World GETTING MORE OUT OF AFRICA Heritage sites, a diverse range of adventure ADVENTURE WORLD has reported a interest,” said Neil Rodgers, General Manager activities, contrasting landscapes, optimal signifcant upswing in sales to Africa, with of Adventure World. game viewing opportunities and regions such as Kenya tracking 55 per cent Rodgers added that there were a friendly locals. up on last year. number of factors helping to drive Africa’s “Adventure World has long been known The news comes almost six months on from resurgence. The Australian dollar is among the industry as the Africa travel the launch of the soft adventure specialist’s performing particularly well against the specialists and having worked so long with 2016/17 Africa, and Middle East program South African rand, which has seen an the destination, we’re delighted to see it in its new standalone brochure format. increase in higher end journeys. This is turn enjoying such a strong upturn. As such a “This year Africa has really re-emerged translates into bigger earning potential bucket list fxture, we expect this trend to as the holiday destination of choice for for agents. continue well into 2017 and beyond.” Australian travellers with an adventure Kenya’s increased popularity has been ■ adventureworld.com

Tokyo, including the Hama Rikyu Garden The inside story on Japan and a Sumida River cruise, a walking tour of Shinjuku, Harajuku and Shibuya, INSIDER JOURNEYS has launched the customise a Japan holiday. It provides little a customised tour of Tokyo’s best art fourth of its Private Travel collection touches like the inclusion of PASMO cards to galleries or seeing the best of the manga brochures designed for independent be used for transport, restaurants and shops and anime sites throughout the city. travellers, this time dedicated to Japan. for tours that start in Tokyo to help make the Trip highlights include staying in a The 32-page brochure ofers a experience as seamless as possible. Ryokan (a traditional Japanese inn) set selection of new expertly designed A tour of note within the brochure is the in the wooded forests of Hakone and private travel packages with personal eight-day ‘Japan Highlights’ itinerarythat visiting the revered Golden Pavilion – a guides and exclusive concierge services visits some of the country’s best-loved Buddhist temple in Kyoto that is covered in Tokyo, Kyoto and Osaka. The guide also cities, such as Tokyo, Hakone (with its with pure gold leaf. The tour is priced outlines a range of half day and full day quintessential view of Mount Fuji) and Kyoto. from $4,750 per person twin share. touring options in Tokyo and Kyoto, as The tour provides a range of options in ■ insiderjourneys.com.au well as accommodation options such as a new stand out property, the fve-star Aman Tokyo. “This latest brochure in our Private Travel collection brings to life this diverse destination that fascinates so many Australians,” said Emily Hill, General Manager, Customer Experience and Marketing. “Japan is a land of contrasts that ofers a compelling culture, abundant natural beauty and many unique experiences, from the neon-lit streets of Tokyo to old world villages.” The brochure is designed to assist travel agents and travellers alike to

20 | WWW.TRAVELTALKMAG.COM.AU TRAVELtalk

The Trans-Siberian Express travelling through Walk on the countryside Western Front MAT McLACHLAN Battlefeld Tours has launched a new walking tour following in the footsteps of the ANZACS on the Western Front, with the inaugural itinerary commencing in September. Combining comfortable coach travel with visits to signifcant battlefelds and along historic ANZAC routes, the tour includes 46 kilometres of walking spread across four of the seven touring days. With RIDING THE an average of 12 kilometres of walking per day, it is designed for those with a moderate ftness level. RUSSIAN RAILS “No other tour company ofers the opportunity to truly walk in the footsteps of the ANZACS,” said Peter THIS YEAR marks the 100th from Moscow to Vladivostok’ (or Smith, Managing Director of McLachlan Tours. anniversary of the opening of the reverse) is priced from $3,395 “This tour has been designed to provide Australians Trans-Siberian rail line through per person. with the unique opportunity to walk across the felds , undoubtedly one of the Other popular options include and valleys where the ANZAC legend was forged – world’s greatest railway journeys. tailor-made Trans-Siberian and uncovering trenches, relics and stories from across the Taking seven days to travel from Trans-Mongolian packages that can front while enjoying the beautiful countryside.” end to end, the line runs like a steel be customised to suit individual Among many highlights the tour takes in the ribbon across the country, stretching travellers requests. The 18-day battlefelds of France and , including a for more than 9,000 kilometres, ‘Beijing to St Petersburg’ rail journey moderate 17-kilometre walk across Messines Ridge crossing 485 bridges and 16 rivers starts from $7,500 per person for – with sites encompassing the location where two and going through eight time zones. travel this June to September, Australians won the Victoria Cross and two huge mine Beyond Travel have been providing including frst-class rail tickets, four- craters remain as permanent scars from the Battle of a comprehensive range of Trans- star hotel accommodation, transfers Messines. There’s also a 10-kilometre walk through the Siberian and Trans-Mongolian rail and comprehensive sightseeing village and battlefeld of Pozieres – the site of the most journeys to the Australian market for throughout. costly battle in Australia’s history where 23,000 men more than 21 years. The company has For those who prefer a private were killed or wounded in six weeks of fghting. a dedicated sales team, many with train experience, the ‘Czars Gold’ The six-night ‘Western Front Walking Tour’ costs frst-hand experience as both tour tour departs from both Moscow and from $3,497 per person and runs from September leaders and passionate travellers on Beijing aboard a privately chartered 12 to 18. The price includes the services of an expert the trains and railways in Russia. frst-class train. It features stops in historian, all entrance fees as per the itinerary, three- The company’s 2016 Russia & Beyond Mongolia, Siberia and Tatarstan and and four-star hotel accommodation, hotel porterage, brochure has eight pages dedicated is priced from $12,200 per person breakfast, four lunches and two dinners. to rail travel including popular small for a comprehensive and deluxe ■ battlefelds.com.au group options with weekly departures 15-day tour. in summer. The 13-day ‘Trans-Siberian ■ beyondtravel.com.au

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TRAVELTALK 617 MAY 2016 | 21 CRUISEtalk

MAKE A DATE WITH DEBORAH

AVALON WATERWAYS has announced a Fly Brisbane, Adelaide, Perth, Darwin or Cairns. Free ofer to combine with its upcoming Included are seven nights aboard Avalon ‘Wellness Cruise’ hosted by Australian Poetry II, hotels in Paris and , all Left: Avalon Poetry II Above: Avalon Ambassador celebrity Deborah Hutton on the rivers of onboard meals and drinks at dinner and a Deborah Hutton France. daily program of excursions and activities. In her role as Avalon Waterways’ “This is one of my favourite destinations wellness coach Lyndall Mitchell will join Australian ambassador, Deborah will team in the world,” Deborah said. “I seriously Deborah to ofer morning rituals on the up with wellness life coach Lyndall Mitchell love French food, the amazing wines of ship’s Sky Deck including yoga, meditation and wine writer Nick Stock to ofer an 11-day the Burgundy region and to keep things in and breathing exercises. Respected wine journey through Burgundy and Provence. I’ve added some personal touches commentator and author Nick Stock will Departing on August 18 and travelling of wellness to this cruise.” then host onboard discussions about the between Paris and the Côte d’Azur, the The cruise is ofered under the ‘Balance wines presented at dinner, as well as joining cruise will explore regions famed for their by Deborah Hutton’ program and will tasting excursions among the vineyards of fne food, wine and scenery, while at the travel aboard the Suite Ship Avalon Poetry Burgundy and the Rhône Valley. same time ofering a daily program of II. It will sail the Saône and Rhône Rivers to Guests will be able to explore the activities designed to celebrate health, life destinations including Lyon, Avignon and picturesque towns, medieval villages and and wellbeing. Arles, ofering a chance to visit some of the Roman landmarks of southern France, in Priced from $5,518 per person twin share, best-known wine regions in France before between sailing along some of the most the cruise is now available with free fights to concluding in the city of Monte Carlo. scenic stretches of river in Europe. France from Sydney, Melbourne, Spa founder and respected life and ■ avalonwaterways.com.au

POLAR EXPLORING IN STYLE

PONANT HAS three luxury expedition ships in Antarctica for the 2016-2017 southern summer season with a range of itineraries ofered aboard Le Boréal, Le Soléal and Le Lyrial. Above: Picture courtesy Richard Harker Between November this year and February Main: Le Boreal in Antarctica. Picture courtesy Mathieu Gesta 2017, the company is ofering four Antarctic itineraries across 16 departure dates, site; and Nightingale Island, a refuge for Falkland Islands and the South Shetland including a brand new tour. These include many penguins. It is priced from $13,600 Islands included in the voyage. ‘Emblematic Antarctica’, ‘South Georgia per person including taxes and departs on With Ponant, guests gain access to & Peninsula’, ‘The Great Austral Loop’ and March 4, 2017. protected sites only accessible to small ‘Journey in Southern Lands’. ‘Emblematic Antarctica’ promises the capacity ships, limited in this region to 200 The latter is the new itinerary for 2017 and discovery of tabular icebergs and drifting passengers, while exploring the world’s includes the Falkland Islands, South Georgia pack ice where fur seals and colonies of extreme regions in fve-star comfort. and three of the most isolated islands in penguins live. ‘The Great Austral Loop’ Onboard the ship, travellers can relax in the the world: Tristan da Cunha, a volcanic and includes highlights of the Falkland Islands, heated swimming pool, enjoy spa therapy, mountainous land; Gough Island, home to South Georgia and the Antarctic Peninsula tuck into fne dining or relax with a cocktail one of the world’s largest seabird colonies in 15 or 16 nights. Finally, ‘South Georgia at the inclusive open bar. and listed as a UNESCO World Heritage & Peninsula’ sees South Georgia or the ■ ponant.com 22 | WWW.TRAVELTALKMAG.COM.AU CRUISEtalk

EXPLORE TWO of Asia’s biggest, brightest and most historic cities and take a tour to Tokyo Skytree and Sumida River in Asakusa Japan’s Mt Fuji on a new fy-cruise-and-stay TWO OF holiday, centred on a cruise aboard Celebrity Millennium. The 11-night ‘Shanghai, Tokyo & Mt Fuji ASIA’S Discovery’ tour is exclusive to Worldwide Cruise Centres. It contains a seven-night BEST cruise which begins in Shanghai and ends in Tokyo (Yokohama). It costs from $3,599 per person twin share and includes fights from Sydney, Brisbane, Melbourne or Adelaide to Shanghai and return fights from Tokyo. The itinerary begins with a tour of Shanghai, including Yu Yuan Garden, a classic creation of the Ming Dynasty, and Shanghai Old Street, dating from the Qing Dynasty. The tour then stops at the Bund, a colonial-era street with neoclassical and art deco architecture on the city’s waterfront, site of the international Architecture Exhibition. A visit to the Shanghai Museum of Ancient Chinese Art reveals a collection of more than 120,000 second-biggest city, known for mountains hot springs resort. Take a cruise on scenic precious and rare works. and beaches, hot springs and seafood. After Lake Ashi and enjoy the aerial cableway to After a drive along the former French a morning here, the ship moves onto Otaru, Mt Komagatake. After a brief stop at Hotel Concession, the tour visits the Jade Buddha Hakodate and Yokohama before transferring Kowakien in Hakone the tour returns to Tokyo Temple with its priceless jade statues from to Tokyo for a two-night stay. and fnishes at the Shinjuku or Ginza areas, Burma. The last stop, Xin Tian Di, is a stylish The fnal highlight is a tour of Mt Fuji both bustling areas of this fascinating city. nightlife district with many boutiques, pubs and Hakone. After a drive through the The holiday departs Australia on October and restaurants. countryside, you’ll reach Mt Fuji 5th Station 7 and is valid for sale until May 31, unless A week at sea aboard Celebrity Millennium where you’ll enjoy a Japanese-style lunch sold out beforehand. follows before docking in Busan, ’s before being driven on to Hakone, a popular ■ worldwidecruisecentres.com.au

YOU DESERVE THE BEST Early Booking 2017 Preview Europe & Russia Savings Boutique River Cruise Collection of up to As the pioneer in luxury river cruising, Uniworld ofers exceptional service, * $2,400 per person extraordinary cuisine and unmatched amenities. No matter which all-inclusive on 2017 departures. European cruise our guests select, they will enjoy a journey unlike any other.

*Conditions Apply. Pay-in-Full Savings are not combinable any other promotional offers, and requires full payment at time of booking. Actual savings may vary and be of lesser value. Valid for sale till 31 July 2016, unless sold out prior. Uniworld reserves the right to withdraw offer at any time without further notice. Capacity Controlled. For full terms and conditions visit uniworld.com. UW4245 uniworld.com | 1300 780 231 | #ExploreUniworld

TRAVELTALK 617 MAY 2016 | 23 CRUISEtalk

Queen Mary 2. Picture courtesy THE QUEENS James Morgan ARE COMING

QUEEN MARY 2 will spend more than a month Down Under in 2018, with her cruise oferings including a 13-night circumnavigation of New Zealand as well as a four-night cruise to South Australia’s Kangaroo Island. Announcing details of its new 2018 ‘World Voyages’ program, Cunard said overwhelming demand for shorter trips from local ports in 2017 had prompted it to schedule more roundtrip cruises from Australia in 2018 as part of the liner’s world itinerary. In all, Australian ports will enjoy 14 calls from Queen Mary 2 and her younger sister Queen Elizabeth during the ships’ 2018 world voyages. The New Zealand circumnavigation will and Dusky Sound in Fiordland National Busselton in Western Australia and also see Queen Mary 2 making her maiden Park before visiting Dunedin, Akaroa, Kangaroo Island are set to welcome their calls to Dunedin on the South Island and Wellington, Tauranga, Auckland and Bay second visits from Queen Mary 2, following Tauranga on the North Island as part of a of Islands. the liner’s scheduled maiden calls to both 13-night round trip cruise from Sydney. Meanwhile, fares for the liner’s four- ports next year, while Queen Elizabeth will Priced from $3,809 per person double night cruise to Kangaroo Island, departing make an encore visit to Newcastle on March occupancy, the cruise will depart Sydney Melbourne on February 18, 2018, are priced 1, 2018 following her successful maiden visit on February 24, 2018, and will cruise from $1,229 per person double occupancy. there earlier this year. through Milford Sound, Doubtful Sound ■ cunard.com

Read all about it

UNIWORLD HAS become the frst river cruise line to ofer complimentary access to PressReader for all guests onboard their company-owned ships in Europe. As part of their ongoing focus on providing a personalised experience, Uniworld Boutique River Cruise Collection will now give their guests a choice of premium newspapers and magazines from all over the world. PressReader is available on several major ocean cruise lines but the partnership with Uniworld marks their frst launch in the river cruise industry. With PressReader, passengers can download full versions of their favourite titles onto their own laptops, tablets and smartphones. Available Australian titles include Australian Traveller, Vogue, GQ, Delicious and many regional newspapers. “Uniworld is delighted to be the frst thousands of hotels, libraries, ocean Uniworld travellers simply need to river cruise line to ofer PressReader, a cruise lines, restaurants and ofces,” download the PressReader app on their wonderful way for our guests to access said Igor Smirnof, Chief Commercial iOS, android or Windows smartphone or newspapers and magazines they wish to Ofcer PressReader. “We’re happy to tablet before departing. They’ll then have read on their devices,” said Guy Young, be partnering with Uniworld, precisely complimentary access to PressReader President of Uniworld. because we know that travellers today content once onboard and throughout “PressReader is the worldwide want a personalised experience and a the duration of their cruise. standard for digital reading in home-away-from-home.” ■ uniworld.com

24 | WWW.TRAVELTALKMAG.COM.AU 2017 ADVANCE ANNOUNCEMENT

INCLUDES: PRE- & POST-CRUISE HOTEL STAYS* ALL MEALS ONBOARD COMPLIMENTARY WINE BEER OR SOFT DRINKS WITH DINNER ONBOARD SIGHTSEEING EXCURSIONS EXPERIENCED GUEST SPEAKERS ON EACH CRUISE INCLUDED GRATUITIES & PORT FEES TRANSFERS & BAGGAGE HANDLING BETWEEN OVERSEAS AIRPORTS, HOTELS AND THE SHIP

MEDITERRANEAN • BRITAIN • IRELAND • SCOTTISH ISLES • ICELAND BOOK EARLY & SAVE 25% PER PERSON 30 Brand new ports of call, including maiden visits to the Orkney & Shetland Islands, the Scottish mainland, Ireland and Iceland.

NEW CRUISE CRUISE CRUISE CRUISE TOUR TOUR TOUR TOUR

FRENCH RIVIERA , IRELAND THE BEST OF FRANCE ITALIAN & ADRIATIC & MOORISH SPAIN & & HIGHLIGHTS NICE TO SEVILLE LONDON TO EDINBURGH LONDON TO LISBON ROME TO VENICE 14 DAYS – 06 JUN 2017 18 DAYS – 11 JUL 2017 17 DAYS – 20 AUG 2017 15 DAYS – 13 SEP 2017

Highlights: Nice, Marseilles, Highlights: London, Guernsey, Highlights: London, Honfeur, Highlights: Rome, Sorrento, Carcassonne, Barcelona, Falmouth, Isles of Scilly, Avonmouth, Saint-Malo, Montoir-de-Bretagne, Salerno, Taormina, Corfu, Valencia, Malaga, Tangier, Dublin, Liverpool, Arran, Stornoway, Chateaux Country, La Rochelle, Sarande, Lecce, Dubrovnik, Cadiz, Seville Kirkwall, Scrabster, Oban, Bordeaux, La Coruna, Split, Urbino, Venice Greenock/Edinburgh Oporto, Lisbon • 11 night cruise onboard • 2 night hotel stay in London • 2 night hotel stay in London • 2 night hotel stay in Rome Aegean Odyssey • 13 night cruise onboard • 12 night cruise onboard • 12 night cruise onboard • 2 night hotel stay in Seville Aegean Odyssey Aegean Odyssey Aegean Odyssey • Included Shore Excursions • 2 night hotel stay in Edinburgh • 2 night hotel stay in Lisbon • Included Shore Excursions • Included Shore Excursions • Included Shore Excursions

14 days $ * per person 18 days $ * per person 17 days $ * per person 15 days $ * per person from 4,270 twin share from 5,161 twin share from 5,170 twin share from 4,345 twin share

REQUEST A BROCHURE: 02 9959 1333 E: [email protected] | www: voyagestoantiquity.com.au

*TERMS & CONDITIONS: All fares in Australian dollars, per person, twin share based on lowest available category & include all promotional savings & offers, onboard gratuities & port taxes (correct as of 7 April 16). Cruise only voyages based on Cat M cabins. Valid for new bookings only. All EBD Offers, including any % discount offered at time of booking, are capacity controlled and can be withdrawn or modified at any time without notice. Cancellation penalties & conditions apply. Cruise & accommodation prices based on specified booking classes & departure dates. Solo occupancy is subject to availability and one selected cabin categories, details and fare available on request. Pre & post hotel accommodation & transfers from airport/port/hotel offered on dates specified on itinerary only, ask for details. Prices based on payment by cash or cheque only. Travel agent service fees not included. Voyages to Antiquity reserve the right to change, correct errors, withdraw from sale any or all fares, itineraries, excursions & fees. For full terms & conditions visit www.voyagestoantiquity.com.au or visit your local preferred Travel Agent. PROPERTYtalk: Australia A NEW fve-star hotel at Sydney Airport is ofering a pre-opening special from $229 per night including Wi-Fi. HOTEL WITH The 229-room Pullman Sydney Airport will open on June 1 with an upmarket design, modern furnishings, high-ceiling lobby and Mobius Bar & Restaurant featuring an open plan kitchen. PULLING POWER “Airports are no longer considered transport hubs, they are transforming into complete entities where hotels, conference centres, retail and ofce spaces co-exist,” said Bernie Boller, General Manager of Pullman Sydney Airport. “Airport hotels, such as the new Pullman Sydney Airport, are fuelling this demand as time-poor business travellers fnd they can be both productive and relaxed, without travelling far from the airport.” Set over 12 foors, the hotel on O’Riordan Street in Mascot is expected to be popular with business and leisure travellers alike, due to its fve-star ofering and prime location just 600 metres from the domestic terminal and three kilometres from the international airport. The hotel also features three meeting rooms, a state-of-the-art THE NEW TOP PICK IN BORACAYgym and an Executive Club lounge – a hallmark of every Pullman Hotel – which provides guests with a sophisticated, intimate space to check in, plug in and work remotely, or enjoy some evening canapés and beverages with colleagues. Meanwhile AccorHotels has announced it will take over the management of economy hotel, Tune Melbourne, on May 1 and rebrand the property to ibis Melbourne Swanston Street. ■ accorhotels.com

Elan Darwin has released a ‘Top End Value’ Top stop in package from $149 per night (minimum two-night stay). Guests will receive a bonus the top end midday late check-out, free onsite car parking, Wi-Fi, a complimentary bottle of AUSTRALIA’S ONLY tropical capital wine on arrival and 20 per cent of all meals city, Darwin is the gateway to an at popular onsite restaurant Seoul Food. The array of the Northern Territory’s most package is valid over weekends for travel celebrated regions and attractions. until May 31 and some blackout dates Oaks Elan Darwin – the city’s newest may apply. apartment hotel – provides the ■ oakshotelsresorts.com/top-end-value perfect base from which to plan your adventures in the Top End. Darwin ofers a unique blend of city and sea, with lush parklands, a harbour, waterfront dining and outdoor markets melding with a business centre and vibrant shopping and entertainment hubs. Visitors can experience Indigenous culture, inspiring scenery and even get up close and personal with the wildlife that calls the NT home. Take a day trip to Litchfeld National Park or Kakadu National Park – the largest in the country and home to a countless number of Aboriginal rock art sites – and spend the day bushwalking, splashing about in crystalline plunge pools, admiring waterfalls and bird spotting. Located in the heart of the city, Oaks

26 | WWW.TRAVELTALKMAG.COM.AU Opening July 2016

Mascot

! "#$ STANDARD BED SUITES ROOM

Gardeners Rd

Church Ave

MASCOT Train station Kent Rd Jackson Dr Coward St John St

Coward St BourkeSt

O’Riordan St

King St BOTANY RD

QANTAS DR

joyce DR

SYDNEY AIRPORT

Sydney Airports newest overnight accommodation, Meriton Serviced Apartments 8 Jackson Drive, Mascot will open this July. Situated just moments from Sydney’s domestic and Mascot, 2020, NSW international airports, you’ll be positioned perfectly for the next take-off or landing.

Meriton Mascot is the fi rst airport hotel to support an onsite retail precinct including Woolworths supermarket, medical centre, pharmacy, restaurants and cafés. Mascot Train Station is also onsite allowing guests easy access to the airport and other major map points of Sydney. Boasting larger suites and sophisticated quality this new accommodation not only off ers space and style, it also off ers a place for relaxation and rest.

Learn more at staymsa.com/openingsoon PROPERTYtalk: Overseas

Left: A star bed at twilight at Anantara Medjumbe Island Resort Below: A canyon view room at Anantara Al Jabal Al Akhdar

a champagne sunset cruise, plus a new Robinson Crusoe-style star bed ofering the ultimate romantic escape. A COUPLE OF CRACKERS Meanwhile the Anantara Al Jabal Al Akhdar, located a couple of hours’ drive from ANANTARA MEDJUMBE Island Resort, a multiple shades of blue and aqua refecting Muscat in , is due to open in July. The pristine private escape of the northern coast the evolving hues of the Indian Ocean. hotel is perched on the edge of a canyon of Mozambique, has just re-opened Surrounding Medjumbe Island, Quirimbas some 2,000 metres above sea level, making for business. National Park boasts an impressive number it one of the highest in the world. Located in the unspoilt Quirimbas of pristine coral reefs that attract an Guests can look forward to abseiling and Archipelago, the 12-villa hideaway has abundance of marine life making it one quad biking, stargazing, sunrise yoga or a tour undergone an extensive refurbishment of the world’s best snorkelling and scuba of the mountain, heritage sites and traditional and now features refreshed décor giving a diving destinations, as well as a prime haven villages with a local guide. There are also distinctive African island identity. Upgrades for dolphin and whale watching boat trips. the delights of the Anantara Spa featuring to the villas include colourful patterns Guests can travel by dhow sailing indigenous ingredients and treatments. depicting the vibrancy of local culture and boat to picnic on a deserted island or for ■ anantara.com SOMETHING TO SING ABOUT Waving the THE FIRST Ibis Styles hotel in Singapore has just opened in the Macpherson District, the only globally renowned hotel brand in the area. Promising fun, fresh and funky accommodation, the 298-room property fagship is strategically located at the junction of MacPherson and Aljunied Roads. The hotel is part of a mixed use development and sits atop Macpherson Mall, HAMPTON BY Hilton Guangzhou Zhujiang New with rooms occupying levels four to nine. The mall is set to open in June with Town has just opened its doors, becoming the a myriad of shops and food and beverage options, ofering guests an added fagship property for the brand in . measure of convenience and amenities. Featuring 223 rooms, the property is the latest The hotel has a wide variety of room types, an elevated pool garden with a to join the Hampton portfolio of more than 2,100 25-metre pool and a fully-equipped gymnasium. Room rates start from $SGD138 hotels around the world. Located close to many per night (approx. $AU133), including bufet breakfast and internet access. of the city’s business districts, the hotel also ofers Guests can take advantage of a free shuttle bus service to the nearby MRT easy access to Guangzhou’s most popular leisure, stations including Tai Seng (circle line), Potong Pasir (northeast line) and Paya shopping and entertainment venues. Lebar (east-west line) MRT stations. The property is a 20-minute drive from “With the opening of Hampton by Hilton Changi International Airport. Guangzhou Zhujiang New Town, we have opened a ■ ibisstyles.com new chapter and more than 10 Hampton hotels are scheduled to open this year alone,” said Alex Zheng, Chief Brand Architect, Founder and Chairman President of Plateno Group. Hampton by Hilton Guangzhou Zhujiang New Town ofers amenities such as free Wi-Fi, 24-hour snack bar, restaurant, meeting room and ftness centre. Each room boasts high-quality features, including the brand’s signature Serta mattresses and Hampton bed, movable desk and the world- renowned skin care brand, Peter Thomas Roth. In addition, a specially designed sofa bed provides an additional relaxing space. ■ hamptonhotels.com.cn

28 | WWW.TRAVELTALKMAG.COM.AU PROPERTYtalk: Overseas

Anantara Jebel Dhanna Villas and AVANI Jebel Dhanna

MINOR GETS MAJOR BOOST

THE MINOR Hotel Group has industrial area close by. announced the addition of two new Anantara Jebel Dhanna Villas will RAINFOREST MEETS properties to its portfolio in the United have a total of 60 keys across three Arab Emirates. villa types: 20 one-bedroom villas, 38 RIVIERA IN LANGKAWI Anantara Jebel Dhanna Villas and two-bedroom villas and two three- OFFERING A vision of elegant island living, the AVANI Jebel Dhanna in Abu Dhabi bedroom villas. The property will ofer St. Regis Langkawi has just opened, ofering will begin development shortly and two restaurants, a pool and pool bar, four private overwater villas and 85 luxuriously- both are scheduled to open in 2018. gym and an Anantara Spa. appointed suites. MHG has a portfolio of 145 hotels and The neighbouring AVANI Jebel The frst all-suite luxury resort in the resorts in 22 countries across Asia Dhanna Hotel will have 230 keys archipelago, the property is fringed by a large Pacifc, the Middle East, Europe, South across two diferent room types: 170 white sand beach overlooking the emerald America, Africa and the Indian Ocean. deluxe rooms and 60 superior rooms green waters of a 100,000-square-metre Jebel Dhanna is located along the including a kitchenette. Facilities at swimmable lagoon, which integrates seamlessly coastal area of the Al Gharbia region, the AVANI will include multiple dining with the Andaman Sea. The hotel is conveniently close to the ferry departure point for options, a gym and a swimming pool. located within a 30-minute drive from Langkawi Sir Bani Yas Island. The peninsula is Shared facilities will include fexible International Airport. relatively under-developed, with a meeting and banqueting space, a kid’s The resort’s mansion house infuses European royal palace bordering the new club and outdoor recreation areas. and Middle Eastern infuences with a subtle hotel development and an ■ minorinternational.com colour palette of soft blues and beiges, epitomising the views of the surrounding landscape. Islamic arches, mashrabiya-inspired screening and large private courtyards give way to a garden populated with date palms, allamanda and bougainvillea. NEW PROPERTY IN PUNE There are six distinct restaurant and bar venues, THE CONRAD Hotels & Resorts brand Manager, Conrad Pune. including Kayuputi, which serves Asian-inspired has made its debut in India with the “Pune enjoys a robust demand for haute cuisine. Spanning more than 800-square- opening of Conrad Pune. high-end hospitality from afuent metres, the Iridium Spa ofers a range of specialty Located in the heart of the central travellers from around the globe. We massages and well-being treatments. Other business district, the iconic art deco- are uniquely positioned to cater to the facilities include a salon, an infnity swimming inspired property is the epitome of needs of the new generation of smart pool and a well-equipped athletic club. curated experience, services and luxury travellers, ofering access to “The St. Regis Langkawi is set to redefne luxury sophisticated style. Located on a world of connections and inspired hospitality on the island, from the resort’s lush, Mangaldas Road near Koregaon Park, experiences.” secluded location, to the iconic St. Regis Butler the city’s prime commercial, residential The hotel ofers 310 rooms, three Service which provides guests with beyond and entertainment districts, it ofers restaurants, a bar, poolside cafe, expectation experiences,” said Jim Petrus, Global easy access to the city’s IT and business delicatessen and lobby lounge. It Brand Leader, St. Regis Hotels & Resorts. hubs including Magarpatta, Kharadi, also boasts a dedicated ‘rejuvenation’ The opening marks the brand’s 37th address Hinjewadi and Pimpri-Chinchwad, as foor with the city’s frst outdoor and the frst ever St. Regis in Malaysia. Following well as the airport. temperature-controlled pool, a the recent opening of The St. Regis Dubai, “The introduction of the Conrad dedicated kids’ pool, whirlpool, a the brand is poised to continue its growth brand in India marks a signifcant 24-hour ftness centre, a full-service momentum this year with openings in Kuala milestone for the brand’s expansion in Conrad Spa and a salon. Lumpur, the , Changsha in China South Asia,” said Amit Midha, General ■ ConradPune.com and Cairo. ■ stregis.com/langkawi

TRAVELTALK 617 MAY 2016 | 29 SKYtalk KIWIS MOVEA MONSTER TO MATCH MATCH DEMAND WITH SUPPLY

visit New Zealand and Australia. “We look forward to ofering even more options for customers through increased AIR NEW Zealand is moving to daily services frequency to daily services from December frequency on this route.” on its new Auckland-Houston route for the through February and then fve times per Meanwhile the airline has announced it peak season from December through to week for the rest of the year. will further expand its Pacifc Rim network February next year. “Sales are strong with Kiwi and with the launch of direct fights to Manila The airline launched the route in December Australian customers loving the fact they from December. The new year-round service 2015 and has been operating fve weekly can now access the U.S. Midwest and to the Philippines will operate three times a return services using Boeing 777-200 aircraft. South as well as key destinations such as week using Boeing 767-300 aircraft with a Cam Wallace, Chief Sales and Commercial Chicago and New York via Houston. We’re fight time of around 10-and-a-half hours in Ofcer, said the Houston service is already also seeing good growth in the number of each direction. proving so popular the airline is stepping up American travellers using this service to ■ airnewzealand.co.nz

Qantas Assure and National Heart Foundation. Picture courtesy Mark Sherborne Surfng in the skies

A healthy helping of reward points

QANTAS FREQUENT fyers will be able to earn point rewards for doing everyday activities AIR CANADA has announced it will ofer aircraft fying overseas using satellite like walking, running, doing the grocery satellite connectivity on international technology,” said Benjamin Smith, shopping and mowing the lawn. fights so customers can stay in President Passenger Airlines at Air The airline has just launched Qantas while fying anywhere in the world. Canada. Assure, a health insurance and wellness The airline is already the only “While business travellers will program powered by nib and endorsed by Canadian carrier to ofer customers welcome satellite Wi-Fi service The National Heart Foundation. in-fight Wi-Fi connectivity across its as a productivity tool, it will have Frequent fyers who take out a Qantas entire feet of narrow-body aircraft in widespread appeal for all travellers by Assure health insurance policy and use the North America. The new announcement allowing them to stay in touch, access Qantas Assure app to count their steps could means international passengers can the internet and enjoy additional earn up to 70,000 Qantas Points in the frst email, surf the internet and stream entertainment options throughout their year – enough to fy from Sydney to London. entertainment at broadband speeds. entire journey.” Depending on the level of cover, members “Air Canada is pleased to announce Air Canada will begin installing Gogo can earn up to 15,000 points each year it will ofer customers the ability to stay 2Ku satellite technology on its wide- through the app for staying active, in connected whenever and wherever body feet of Boeing 777 aircraft in addition to the points they can already earn they fy by extending in-fight, North September. from other activities like shopping, fying American connectivity to its wide-body ■ aircanada.com and using their credit card. ■ qantas.com 30 | WWW.TRAVELTALKMAG.COM.AU SKYtalk

Let’s all share SINGAPORE AIRLINES (SIA) and the Lufthansa Group are expanding their codeshare agreement to provide customers more benefts through enhanced connections and new codeshare destinations. The expanded agreement will provide SIA customers with convenient access to more than 20 new routes on Lufthansa Airport boosts travel and Swiss-operated fights to and from points in , Belgium, Germany A GROWING demand for services has increased dramatically since the opening of and via the transfer hubs of prompted QantasLink to schedule two the new airport in late 2014. Munich and Zurich. additional daily return fights between “The spike in visitor numbers is Meanwhile Emirates and Malaysia Sydney and Toowoomba in Queensland. staggering given we have promoted Airlines have unveiled new routes The extra services on Monday and inbound tourism with minimal government and frequent fyer benefts as part of Wednesday provide an additional 148 seats assistance,” said Phil Gregory, General their codeshare agreement to provide to and from Brisbane West Wellcamp Airport Manager Brisbane West Wellcamp Airport. customers seamless connections and each week. “We have received fantastic feedback world-class travel experiences across “This increases our total number of fights about the current services but we just the globe. to 15 return services between Toowoomba needed some more options for same day The new routes cover 15 key and Sydney each week,” said John Gissing, return travel.” Malaysian cities: Langkawi, Penang, QantasLink CEO. The Qantas daily return services will Johor Bahru, Kuching, Miri, Bintulu, Mr Gissing added that QantasLink equate to an additional 296 seats a week Sibu, Kota Kinabalu, Sandakan, Tawau, had been well supported by the local with a total of 2,220 QantasLink seats Labuan, Alor Setar, Kota Bharu, Kuantan community and the airline looked forward ofered weekly. QantasLink fights are timed and Kuala Terengganu. Under the to continued growth in the business and to provide seamless connections to Qantas agreement, Emirates’ fight number will tourism sectors as more people travelled to domestic and international services from be placed on Malaysia Airlines’ services and from the Toowoomba region. Sydney. on those destinations. Visitation from Sydney to Toowoomba has ■ qantas.com.au; wellcamp.com.au

Miles Chinchilla Dalby ☑ Direct services Melbourne, cairns anD syDney AS WELL AS SERVICES TO MT ISA, ST GEORGE AND OTHER REGIONAL DESTINATIONS. WTB Brisbane Toowoomba ☑ Qantas, airnorth anD regional express Warwick Goondiwindi ☑ state of the art passenger terMinal CAR HIRE AND SHUTTLE BUS FACILITIES AVAILABLE FROM TERMINAL.

TRAVELTALK 617 MAY 2016 | 31 SMARTbusiness

Cruising’s mobile matchmaker A NEW mobile tool from Princess Cruises has been designed to help travellers fnd their ideal cruise. To use the new tool, entitled ‘Places to Sea’, travellers swipe right to like, or left to pass, through a series of emotive travel-related images that include everything from culinary delights to bucket-list destinations and adventurous activities. They’re then matched to one of fve diferent travel personalities before being recommended suitable cruise destinations. SELLING TRAVEL Stuart Allison, Princess Cruises Vice President Australia & New DIRECT TAKES OFF Zealand, said it was easy for many travellers researching cruises to get TRAVEL CLUBS are growing in global time allowing travellers to relax and explore overwhelmed with so many options popularity as travellers clue onto the at their own pace. For altruistic travellers, and choices. ‘Places to Sea’ makes the signifcant savings that can be gained DreamTrips also organises a number of process more simple. through group buying. ‘Voluntours’ combining volunteering work “The swipe technology is a trend The club does all the research then books with time of to explore at each destination. that plays well in the travel space. hotels, restaurants and tours on behalf of To be part of the club, members pay a It’s easy to use and turns the travel its members. And although not a tour in monthly fee which is converted into points planning process into a game that the traditional sense, members do travel at to be used towards holidays. There are two introduces unexpected places and the same time and to the same destination, tiers of membership available to Australians, experiences that may not have been giving packages a social aspect that many Gold and Platinum, and membership fees are top of mind for the consumer,” he said. guests enjoy. waived if you introduce four new members ■ Developed for Android and iOS Twelve months ago, travel membership to the club. smartphones, ‘Places to Sea’ can be company WorldVentures launched The company operates under a direct sales found online at placestosea.com DreamTrips, a travel club and entertainment model similar to Tupperware or Thermomix. company, ofering curated holiday packages, Just like these companies, people can simply and more recently introduced the club to purchase the product (in this case holidays) Australia. or can choose to become a representative The club ofers its members packages to who also markets memberships to others. every corner of the planet including bucket From an agent’s point of view this model list experiences like staying in ice hotels, doesn’t replace them, it augments what they swimming in the Dead Sea or getting private do as fights still need to be booked and tours of Old Traford in Manchester. many DreamTrips members choose to extend Typically, packages include hotels, their holiday and look to travel consultants selected meals and hand-picked tours and for advice on this part of the trip. excursions, as well as a healthy dose of free ■ worldventures.com

Airline takes greater control of its image

BANGKOK AIRWAYS has extended its fares, ancillaries and brand proposition merchandising capabilities,” said Prote multi-year content agreement with to agents as they would on their own Setsuwan, Vice President Marketing, Travelport, also choosing to adopt the website. It also allows airlines to deliver Bangkok Airways. “We are particularly travel commerce platform’s merchandising tailored oferings to specifc travel excited about the new functionality of solution to communicate its brand and agencies by targeting geographic regions, being able to send tailored messaging and oferings to travel agents. agencies by IATA number and a number of special ofers to specifc agency groups, By using Travelport’s Rich Content other identifable attributes. increasing the opportunity for agents to and Branding tool, Bangkok Airways will “Travelport’s Rich Content and Branding upsell and grow our business.” have the ability to display and market its brings our brand to life through its rich ■ bangkokair.com; travelport.com

32 | WWW.TRAVELTALKMAG.COM.AU SMARTbusiness

Left: Club Med Punta Cana, Below: Club Med Kani, Maldives

GO ON HOLIDAY VIRTUALLY WITH 360DEGREE TECHNOLOGY

ALL-INCLUSIVE holiday provider, Club Med, has launched a collection of 360-degree videos of four of its key resorts. The featured properties are Kani into sporting activities and includes a cardboard headsets, which have been sent to (Maldives), Finolhu Villas (Maldives), Punta welcome from staf. several thousand Club Med customers who Cana (Dominican Republic) and Peisey- Released globally, the videos can be found can try out the virtual reality flms on their Vallandry (French Alps). on the Club Med YouTube channel and smartphones. Providing potential guests with a more Facebook page, and can also be viewed via The next three resorts to be featured will immersive and interactive experience, the Club Med Voyages travel agents. The videos be Cancun Yucatan (Mexico), Val Thorens technology transports guests virtually are also being used in a street marketing Sensations (France) and Sanya (new seaside to Club Med’s resorts and features campaign in Canada, at trade shows in resort in China). accommodation tours, immersive insights Australia and Singapore, and directly through ■ clubmed.com.au

Welcome new bank on the block

QANTAS CREDIT Union (QCU) has ofcially launched its new name, Qudos Bank. While the name change had been requested by Qantas, it was something that the QCU board had been considering for some time. Scott King, CEO, said that the new name and branding marked a signifcant milestone in the company’s history. “Australia now has 12 Credit Unions which have made the move to include ‘bank’ in their name and have benefted do things diferently, Mr King said the new deliverables of a project to deliver from new membership and growth,” brand came with a statement attached –‘so enhancements to the company’s he added. unbank like’. technology over the next three years. “From our research we found that “It means we’ll continue to be a customer- Qudos is a twist on ‘kudos’ meaning there are plenty of benefts of including owned bank with profts going back to our praise, reward and recognition, refecting bank in our name. Generally people like members in the form of better rates, fairer fees the company’s culture. The company will the confdence and strength associated and more rewarding banking.” use ‘Qudos’ as a way to give back to its with the term ‘bank’, but also negatively As part of the new launch, Qudos Bank members through additional rewards and associate banks with issues of service, has also released a new website, upgraded ofers. Qudos Bank currently has 100,000 fees and a focus on profts instead of online banking and a mobile banking app members, an A2 investment grade rating customers.“ compatible with both android and Apple and more than $3 billion in assets. To highlight how Qudos Bank will devices. These represent the phase one ■ qudosbank.com.au

TRAVELTALK 617 MAY 2016 | 33 HAWAII

Main: The view from Humu restaurant at Grand Wailea Below: Riding the Lazy River at Grand Wailea

MAUI memories Some 20 years after his frst visit, JON UNDERWOOD returns to Maui, Hawaii’s second largest island.

WITHOUT WISHING to put you of your GRAND ON THE SAND Weet-Bix, I fell in love on – and subsequently with – Maui. Location, location, location: it doesn’t just I’d met a girl in Australia while over on afect the value of your house, it can also have a serious impact on the enjoyment of holiday from the UK and we arranged to your holiday. rendezvous later in Hawaii to see if initial Grand Wailea has nothing to worry attraction would blossom into something about on that score. It is set right on a more. Two weeks on Maui confrmed this beach described as the best in Maui and and 25 years later we are still together (note does luxury with a capital L. Yes it’s a big, to self: don’t forget anniversary pressie… bustling, popular resort (occupancy levels remember what happened last time!!). are high throughout the year) but whether So when I had the chance to return to the it’s wandering the 16 hectares of tropical island recently, it was with fond memories gardens, relaxing at the adults-only pool or and an inquisitive nature. Would it still be the on said beach, there are also plenty of places laid back, friendly, charming destination that to fnd some quality me-time. I remembered? Celebrating its 25th anniversary this I’m delighted to report that Maui still September, Grand Wailea has constantly maintains that un-hurried, feel good changed with the times and recent vibe and sits somewhere between the refurbishment work has only added to its name, boasting slides, a rope swing and caves glossy, upmarket beat of Waikiki and the appeal. Our two-bedroom ocean view room to explore. There are water sports, conference undeveloped authenticity of the Big Island. was fresh and modern with a light, airy feel, a facilities, tennis and daily activities, while a After a short, smooth and comfortable massive bathroom and plenty of space for our wedding chapel on site allows honeymooners inter-island fight from Oahu we were picking party of two adults and one teenager daughter. and those wanting to renew their vows to do up our Avis hire car at quaint Kahului Airport As you would expect from any luxury so in an unforgettable location. in double quick time. Some 20 minutes later, resort, there’s plenty to keep the whole There’s also the award-winning Spa we were unloading our bags, ready to begin travelling community happy. The Wailea Grande, which has just been refreshed as part our Maui adventure. Canyon Activity Pool is so big it needs its own of the $US70 million (approx. $AU91 million) 34 | WWW.TRAVELTALKMAG.COM.AU HAWAII

wolf and my chocolate/peanut Left: Cheesburger in Paradise The Hibiscus Pool at Grand Wailea butter dessert has to rank Below: Lahaina has a proud alongside Cafe Sydney as the best whaling heritage I’ve ever tasted. While Grand Wailea has enough distractions that you might be tempted to never set foot outside the resort, we did venture 10 minutes south to Big Beach in Makena. Facilities here are sparse – a couple of food trucks and some porta-loos – but the remote nature of the beach is part of the appeal. You can also climb the rocky outcrop that separates Big Beach from Little Beach. I made the climb out of interest… and received quite a surprise. Little Beach is popular with nudists and there renovation of public spaces, guest rooms were more than sandcastles on display! formerly a hangout for rough-and-tumble and restaurants. It now ofers 4,500-square- ■ grandwailea.com whalers but now jam-packed with an eclectic metres of relaxation rooms, therapy rooms jumble of stores, art galleries and eateries. and Hawaii’s largest water therapy terme. A CAPITAL IDEA A great place to just sit and people-watch, it “We are the place that ancient and modern reminded me of Key West in Florida with its therapies are ofered in a luxury environment,” Three times the size of Waikiki, Wailea is ‘arty’, laid-back atmosphere. said Sharon Ogawa, Spa Director at Spa bustling with shops, spas, restaurants and After grabbing a bite and a couple of Grande. “Soothing massage, facials, body care golf courses. It’s the perfect base to get out massive strawberry daiquiris at Cheeseburger treatments and therapies – it’s an exceptional and explore Maui and our frst outing was in Paradise, we headed to The Outlets of experience that never disappoints.” a 50-minute drive north to visit the former Maui, a large shopping complex just of Front But the highlight for me was the award- Hawaiian capital of Lahaina. The drive itself Street with both famous and local brands. winning Humuhumunukunukuapua’a is memorable, as the road hugs the Pacifc Here we engaged in some serious plastic Restaurant, which I urge you to try, even if Ocean and there are a couple of vantage abuse, stocking up on T-shirts, shoes and just you’re not staying at the resort and cannot points to stop and take pictures. about everything else as the price was still pronounce it. My wife gnawed her I loved Lahaina from the moment we so much lower than in Australia, despite the rack of lamb down to the bone like a rabid started walking down historic Front Street, exchange rate.

TRAVELTALK 617 MAY 2016 | 35 HAWAII

A KAAN DO ATTITUDE Grilled chicken, mango barbecue sauce, Apart from the pool, romaine, black beans, shredded pepper jack other amenities include cheese, roasted corn, avocado‐tomato salsa jet spas, a sauna, yoga and a buttermilk dressing. classes and tennis Sound good? The lunch I devoured at the courts. I’m told you can also try your hand at Beach Club restaurant at the Aston Kaanapali ‘Pickle-ball’ – a cross between table tennis Main: Aston Kaanapali Shores Shores, some 10 minutes up the road from and tennis. You’ll also want to get involved Above: An oceanfront studio premium room at Aston Mahana Lahaina, was one of the culinary highlights in the weekly cultural activities, such as hula of my visit to Hawaii. Fresh, delicious and lessons, a Polynesian show on Wednesday’s chock full of ingredients from local farms, it and local craft market on Thursday. If you’re is indicative of the attention to detail they lucky enough, you can also catch the Elvis- boarding and stand up paddle boarding, to espouse at this extremely popular resort. inspired ‘Burning Love’ show (every other name but a few. There are two swimming “We like to call this a home from home,” says Sunday). pools, four hectares of tropical gardens, Donna Carbonell, Guest Services Manager. Where Kaanapali Shores is tall and ftness centre, on-site store, weekly Mai-Tai With accommodation ranging from standard towering, Aston Maui Kaanapali Villas (MKV) party and the Castaway Cafe, which I’m told rooms to large suites, all with washers, dryers is low and long, ofering some 260 rooms has the largest wine list on the entire island. and full kitchens, it’s hard to disagree. I toured decorated in the large part by their owners, “The experience here is all about getting several of the room categories, from entry which gives the place an ‘eclectic’ style. MKV into our gardens, onto the beach and level to the 232-square-metre, two-bedroom is now an iconic resort in Kaanapali, which sightseeing on Maui. We’re here to make it all oceanfront Aloha Suite and they were all back in 1966 was the frst master planned happen. When you stay at MKV, you can’t go clean, spacious and comfortable. community in Hawaii. wrong,” adds Hal. The Beach Club was already a great spot “We are not trying to be something we’re Just around the corner from MKV is Aston for lunch but the recently revamped menu not,” says Hal Nordblom, General Manager. Mahana at Kaanapali, a four-star beachfront and refurbished bar area makes this an “We are afordable, comfortable and right condominium resort where all the custom- ideal haunt for sunset watchers. Given that on the beach. We get a lot of repeat business furnished oceanfront suites feature foor- the property is just a stone’s throw from and that’s because we treat our guests with to-ceiling windows and a private lanai with Kaanapali Beach and the Pacifc Ocean respect and friendliness.” panoramic views of the Pacifc and Maui’s ensures few guests go home without a stack Popular with families and those on a sunsets. of great photos. budget, MKV has several room categories so Here you’ll have the chance to see When I visited, the garden pool was being there’s a style, size and price to suit everyone humpback whales breaching ofshore. renovated (at a cost of $US1 million) and – I’m told that a couple of the units are Mahana continues to be a top choice for extended but it is now open and includes owned by Australians who clearly loved the romantic and family getaways with its a new hot tub, multi-colour LED lighting at place so much they bought here. position, literally on the sand just steps from night, waterfalls and a tropical garden. To But being on holiday means spending as the water. If you’re into sunset oceanfront celebrate the new pool, Kaanapali Shores little time as possible in your room and at shufeboard, this is the place for you. is ofering an exclusive discount of up to 25 MKV there’s plenty to keep you occupied. ■ kaanapali-shores.com per cent of new reservations for travel by The beach is just a short stroll away where ■ astonmauikaanapalivillas.com December 18. you can try your hand at snorkelling, boogie ■ astonmahanakaanapali.com 36 | WWW.TRAVELTALKMAG.COM.AU Strength in experience, diversity and partnerships. Aqua-Aston Hospitality manages 50 properties and nearly 10,000 rooms across five distinct brands designed to suit any lifestyle, taste or budget. aqua-aston.com | +1.808.564.7618 Aqua GDS Code: QU | Aston GDS Code: AH

WELCOME HOME

PROVIDING DISTINCTIVE EXPERIENCES

FOR THE SAVVY TRAVELER IN EVERYONE

WHEN CLEAN & COMFORTABLE IS ENOUGH

YOUR PIECE OF PARADISE HAWAII WHERE LIFE’S A BEACH PERFECT FOR families looking for a Maui getaway, the oceanfront Kaanapali Beach Hotel (KBH) is ofering a nightly room rate of $US179 (approx. $AU234). Often described as ‘Hawaii’s Most Hawaiian Hotel’, the KBH ofers complimentary Hawaiian activities for the whole family including ukulele and Hawaiian language lessons, hula The Kaanapali Beach Hotel classes, lei-making, garden tours, pineapple cutting and even hula-robics. Guests are treated to a complimentary breakfast upon outrigger canoe, surf ski and elite mixed events. right on the beach outside the hotel and arrival and are invited to take part in the kukui There’s $US40,000 (approx. $AU52,400) in prize close to shore. lei ceremony upon departure. money – one of the largest purses in the world Races will be under fve minutes in length For the second year, the hotel will host the for this type of event. and are broken into open and age group two-day Maui Jim OceanFest competition on Spectators can watch athletes such as categories for both men and women. The June 4 and 5, an event which draws top ocean professional Ironman Jackson Maynard, SUP event will crown an overall ‘Waterman’ sports athletes from around the world. They will champion Travis Grant and OC-1 champions and ‘Waterwoman’ in all divisions after the compete in lifeguard-style contests, including Kai Bartlett and Pat Dolan along with the ‘Waterman Challenge’ fnale race. swimming, paddle boarding, standup paddling, world’s top SurfSki racers compete in events ■ kbhmaui.com

At a glance SIZE: Maui is the second largest of the Hawaiian Islands with a land area of 1,883 square kilometres. It is 77 kilometres long and 41 kilometres across at its widest point. BIGGEST TOWNS: Kahului, Wailuku and Lahaina. AVERAGE TEMP: 23 to 29°C. BEACHES: Maui has 81 accessible The pool and gardens at Kamaole Sands beaches and 39 have public facilities. BESIDE THE SEASIDE Sands may be white, gold, black, salt-and-pepper, green or garnet, There’s no disguising the major drawcard Again, Kamaole Sands ticks the location due to ancient volcanic activity. of Kihei. The quaint seaside town has a nine- box, being set on six landscaped hectares RESORT AREAS: In West Maui, the kilometre stretch of sandy beach ofering right across the road from Kamole Beach principal resort areas are Kaanapali great views of the West Maui Mountains. Park III, one of the best swimming beaches and Kapalua. South Maui’s prime Hawaiian royalty once took their holidays on Maui. resorts are Makena and Wailea. here and the town now features shopping On-site facilities include a pool strictly malls, a bustling farmer’s market, activity for guests, a Jacuzzi and several barbecue VISITORS: Approximately 2.3 centres and a collection of restaurants and stations, four tennis courts and activities million each year. sundown mai tai spots. desk, where water sports and tours can be WHALES: Maui is the whale- The Kamaole Sands resort in Kihei is organised. A mandatory $US35 (approx. watching capital of Hawaii. perfect for the budget-conscious, self- $AU47) resort fee is payable on arrival and Humpbacks congregate annually catering traveller. It ofers the condo-style takes care of Wi-Fi, access code to the pool, from November through April. of accommodation which is prevalent and daily newspaper and a mai tai party on ACTIVITIES: Eight state parks, popular throughout Hawaii, where owners Wednesdays. 95 county parks, one national park, put their units back into the rental pool, ■ kamaolesands.com 14 golf courses. Fishing, snorkelling, ofering a variety of decorating styles, Wherever you choose to stay on Maui you beachcombing, kayaking, hiking, depending on which unit you’re in. won’t be disappointed. It is busier than the archery, clay shooting and mountain Our two-bedroom apartment featured Big Island but less so than Oahu, ofering the biking. a large, well-appointed kitchen, lounge, perfect balance for those wanting to get out AIRPORTS: The main airport is in balcony and was decorated throughout and about one day, then just sit on a beach the Kahului with a smaller airport in in traditional Hawaiian style (think huge next. Just make sure you hire a car because you Kapalua and a commuter airport antique fans, dark wood and local artwork). are going to want to drive up and down the in Hana. Although the furniture dated back to a west coast, tour the Haleakala National Park ■ VisitMaui.com diferent era, the place was spotlessly clean, or head over to the east and discover the rural spacious and comfortable. charm of small towns such as Haiku or Hana. 38 | WWW.TRAVELTALKMAG.COM.AU HAWAII: Luxury

Main: Halekulani Night Exterior. Picture courtesy Barbara Kraft Below: La Mer

A SLICE OF EXPLORE HEAVEN OAHU

HALEKULANI IS one of the most sought-after hotels in Hawaii, embodying classic elegance and with a commitment to hospitality LIVE that creates both an exceptional destination and a refned experience. Since its inception in 1984 as one of the world’s fnest and most WAIKIKI acclaimed independent luxury hotels, Halekulani has received more than 500 accolades and awards. Nestled on two prime oceanfront A LIFESTYLE HOTEL...arts, culture & outdoors. hectares on Waikiki Beach on Oahu, the hotel’s setting and heritage Waikiki Parc is perfect for the active traveler — just create a cherished location and one that refects the name, Halekulani, steps away from shopping, Waikiki Beach, home or ‘house beftting heaven’. to Nobu Waikiki AND an easy escape to the best The 453-room property has an unobstructed view of Diamond Head that Oahu has to offer (visit www.oahufinds.com). and the Pacifc Ocean. Guests enjoy views of the Pacifc from all suites Convenience in the heart of Waikiki. and from most guest rooms while all the restaurants also overlook the ocean. Even the hotel’s distinctive pool has Waikiki as its backdrop. Halekulani provides guests with tranquility and luxury, with facilities PARC SUNRISE including a pool, ftness room, business centre, hospitality suite, in- house laundry and dry cleaning, print shop, bakery, forist and eight BREAKFAST PACKAGE meeting and banquet rooms. $248* Nightly: Halekulani is also home to SpaHalekulani, House Without A Key, • No Resort Fees Lewers Lounge, Orchids and La Mer, which was recently awarded a • FREE Daily breakfast buffet fve-star designation by Forbes Travel Guide – the only restaurant • FREE Admission to art & cultural venues in Hawaii to achieve this accolade. Recognised as the fnest dining • FREE Parking experience in Honolulu, La Mer is also Hawaii’s longest, consecutively ranked AAA 5 Diamond restaurant. VALID through 3/31/17 The hotel’s prime location also makes it a great base from which to * Tax not included. Not combinable with other specials or promotions explore Waikiki and its range of designer shops in Luxury Row along & subject to availability. Kalakaua, great restaurants and bars. For 20 years, Halekulani has also maintained a strong commitment to arts and culture through exclusive alliances with Oahu’s most iconic cultural venues. The hotel’s ‘For You, Everything’ initiative ofers guests complimentary access to select arts and culture events. The property is operated by the Hotels and Resorts of Halekulani, a brand management division of the Honolulu-based Halekulani Corporation, which also oversees the Waikiki Parc. Halekulani is a member of The Leading Hotels of the World and is aligned with Japan’s www.waikikiparc.com 800.422.0450 legendary Imperial Hotel. ■ halekulani.com TRAVELTALK 617 MAY 2016 | 39 HAWAII: Flight review

JON UNDERWOOD reviews the service SMOOTH SKIES aboard Hawaiian Airlines.

WHEN YOU are fying to ‘paradise’, you want Dinner is served in to get there in total comfort. Thanks to Extra Comfort Class Hawaiian Airline’s Extra Comfort Class (ECC), Australian’s travelling to the islands can be assured of a super smooth ride with a few little extra benefts. I’ve been to the islands a few times but this was my frst time on Hawaiian. The priority boarding aforded to ECC passengers meant my wife, daughter and I were seated comfortably with our bags easily stored before the majority of the remaining passengers, which on a packed fight full of eager holidaymakers and the entire Australian team, was a defnite bonus. But the real advantage of ECC comes on the nine-hour overnight fight from Sydney touch-screen onboard entertainment system out to the side without blocking the aisle, to Honolulu. ECC is a section of seats on (movies, TV shows, games and a Keiki pack ensuring a comfortable ride back to Sydney. Hawaiian’s A330 that ofers extra legroom, for the kids) and dinner soon arrived to eat Being a daytime fight, we were given priority services and additional amenities. up some more time. After a couple of the lunch and dinner, both of which were more These include an electrical outlet to charge local beers (try the Bikini Blonde: the can has than adequately supported with bar service. devices, complimentary access to the airline’s some really cool artwork), it was time to try The entertainment system ofered a plethora ‘Unlimited TV & More’ entertainment pack, of movie choices so the 10-hour plus a pillow and blanket (essential on a night and sleep and with earplugs, eye mask and fight home passed relatively quickly and fight), and a comfort kit, containing eye blanket duly in place, I managed to doze for extremely comfortably, arriving back into shade, ear plugs and headphones. a few hours before enjoying a tasty snack Sydney some 15 minutes early. Settled comfortably in aisle seat 34c, I breakfast prior to landing in Honolulu bang ■ hawaiianairlines.com.au surveyed the cabin, which was both clean and on time (something Hawaiian are renowned spacious. The cabin crew, Mike and Rick, were for in their 170 daily fights to the islands). extremely friendly without being overbearing Although Honolulu International Airport and even though our departure was delayed was somewhat chaotic and a little confusing, STOP PRESS Hawaiian Airlines has just announced slightly when a child onboard had to be we managed to catch our interconnecting plans to add 180-degree lie-fat seats in ofoaded due to a pre-fight panic attack, we fight down to the Big Island, jump into our business class, along with new luxury were soon underway. I particularly enjoyed Avis rental car and begin sampling the ‘Aloha design elements and enhanced service the safety video, which was flmed on location spirit’ that we had come to discover. options. The frst newly-outftted aircraft around the islands, and defnitely cast a nod to is expected to enter Hawaiian’s long-haul the award-winning eforts of Air New Zealand. COMING HOME network in the second quarter of the year. Almost as soon as the seatbelt sign had Flying back to Sydney in economy, I The airline will begin installing lie-fat been turned of, the guy in front of me was assigned aisle seat 44G which I can seats in the remaining 22 A330 aircraft pushed back his seat (there’s always one!) but thoroughly recommend for those with long in September and through 2017. As part unlike other airlines where I’ve felt as though legs. The back of the Hawaiian Airlines A330 of the cabin redesign, Hawaiian also his head was almost in my lap, I still didn’t is confgured with a small section of middle announced it will add 28 additional Extra feel too cramped. At 1.8 metres tall, leg room seats for just three passengers, as opposed Comfort seats on each A330 aircraft is paramount to me and in ECC my knees to the traditional four. Although some of the in response to growing demand for its didn’t touch the seat in front. frame of the seat in front of me impinged popular premium economy service. There was plenty to choose from on the on my legroom, I was able to stretch my legs 40 | WWW.TRAVELTALKMAG.COM.AU Extra room. Extra amenities. EXTRA COMFORT

On our new A330 extra comfort seats, you get five or more inches of extra legroom, priority security line*, priority boarding, personal electrical power outlet#, complimentary “Unlimited TV & More” entertainment pack, upgraded meal (for international main meal only) and comfort kit (for international flight only). Fly non-stop Sydney and Brisbane to Hawai‘i and onward to 11 U.S. Cities, including New York, Las Vegas, Los Angeles and San Francisco. Or transfer to your favourite Hawaiian Island on one of 170 flights daily. For more information or to make a booking, visit us at HawaiianAirlines.com.au or contact Australian Reservations on 1300 661 339.

2 x 32kg baggage Island Hawaiian Hawaiian Entertainment, allowance pp beverages hospitality inspired meals blanket & pillow

*Priority security line available in Honolulu, New York, Oakland, Phoenix, Portland, Sacramento, San Diego, San Francisco, San Jose and Seattle. #May not be available on all Extra Comfort seats. SOUTH AMERICA

sexythe six Here, LATAM Airlines shares some of the region’s best kept secrets, insider tips and experiences for 2016.

From thrill-seeking adventures and the next foodie hotspots to countries waiting to be explored – there’s never been a better time to discover the fre of South America. But don’t wait as these spots won’t stay secret Top: A group of Brazilians play a game of keepie-uppie football for long. (known locally as altinho) on the shore of Ipanema Beach Middle: An aerial view of Guatape (Penol) lake in Colombia 1 Introducing Cuba Emerging from a vintage era, Cuba has now opened its shores to the world. White sand 5 Move like the locals beaches, cobbled colonial towns and rugged Music is the lifeblood of South America. mountains are all waiting to be explored. Whether it’s the seductive Argentinian tango, rhythmic Cuban salsa or famous 2 Eat and drink Brazilian samba, get to know the moves and ’s capital, Lima, is well and truly a soundtracks that make the continent tick. gastronomy hotspot having been awarded Check out the best of the best in Buenos the leading culinary destination by the Aires as the tango mavens converge to World Travel Awards four years running, strut their stuf for the coveted World Tango but close behind is the reputation and 3 Lonely Planet tips Championship crown this August. demand for ’s fne local nectar. This year, Mendoza is set to celebrate the in its ‘Best in 80th anniversary of the National Grape Travel’ list for 2016 6 Enjoy the enigmatic Festival – the most popular event in the Sandwiched between Brazil and Argentina, energy of Colombia country. A winery banquet, crowning of the South America’s smallest country packs The nation has fnally overcome years of Harvest Queen and lots of dancing are just a lot of punch, boasting a vibrant unrest to become not just a viable travel for starters. cosmopolitan capital in Montevideo, front destination but a highly attractive one – be

row wildlife watching along the Atlantic among the frst tourists to experience the Coast and thriving nightlife amid the nation’s newfound freedom. Start with a hike glamour of Punta del Este. through the vast Andean summits, explore the cryptic archaeological ruins in San Agustin and 4 The world’s biggest unwind by the unspoiled Caribbean coast. sporting event All eyes will be on Rio de Janeiro in Brazil this year as athletes and spectators fock from across the globe for the Olympic Games. The city’s famed golden beaches and samba- fuelled nightlife will be in full swing; be sure to also visit Porto Maravilha, the new wharf museum precinct with the Museum ■ LATAM Airlines has daily fights of Tomorrow and the Rio Art Museum set between Sydney and Santiago in Chile to open in the coming months. If that isn’t via Auckland with onward connections to enticing enough, Brazil has waived its tourist more than 115 destinations. lan.com visa requirements during this period. 42 | WWW.TRAVELTALKMAG.COM.AU SOUTH AMERICA

PEAK AT THIS Machu Picchu. Picture courtesy APT PORTFOLIO NEW ITINERARIES, destinations and ocean cruises are just some of the additions to APT’s South America portfolio in 2017. Showcasing the length and breadth of South America, from Peru to , Argentina to Antarctica, Chile to Cuba, APT’s journeys across the region cater to small groups of just 28 guests. Highlights include the19-day ‘Best of South America’ tour which takes guests from Santiago to Cusco and includes Sugarloaf Mountain and Copacabana Beach in Rio de Janeiro, the Argentinean side of the Iguassu Falls and the centre of the waters of Lake Titicaca to the village the Peruvian Inca empire, Cusco. Priced of Luquina to visit a local school, followed from $12,795 per person twin share, the journey introduces three nights in Sacred by a cruise to the reed islands of the Uros Valley which includes additional Freedom people. “We’ve created a stand out program of Choice touring options. Guests can also choose to cruise in South America that continues to go Also new for 2017 is APT’s 25-day through the Panama Canal aboard one of from strength to strength,” said Debra ‘South America Inca Journey’ travelling APT’s new luxury ocean cruises in 2017. Fox, Executive General Manager Global from Santiago to Arequipa. Guests will New cruise itineraries include the 22- or Marketing and Sales. “Exclusive hotel experience rail journeys aboard PeruRail’s 28-day ‘Panama to Peru’ cruise ofering stays, once-in-a-lifetime experiences, small Vistadome (Sacred Valley to Machu Picchu nine nights aboard Le Soléal sailing from group sizes and a huge array of luxury return) and the Andean Explorer (Cusco to Panama City, through the famed Canal, via holidays mean guests are spoilt for choice. Puno). They will travel by speedboat over to Peru. ■ aptouring.com.au

Australia’s Latin America and Antarctica travel experts! Chimu Adventures create personalised journeys and match small ship cruises to suit all travel SOUTH GEORGIA & FROM ONLY styles. THE ANTARCTIC PENINSULA $9,060*AU Our destination specialists Discover South Georgia and the Antarctic Peninsula on this have expert on the ground 16-day luxury voyage. Indulge in fine dining, enjoy elegant decor knowledge, we even have our and admire the breathtaking landscapes from the comfort of a own operations across South America. Discover diverse 5-star vessel. Spaces are selling fast - Contact us today! cultures, rich history and awe-inspiring scenery.

ENCHANTING FROM ONLY With us, your itinerary is as *AU you want it to be – we work SOUTH AMERICA $11,990 around you. So stop dreaming Tantalise your senses on a journey to South America. On this and live for today! 24-day fully escorted small group tour you will leave no stone unturned. Includes international fl ights and internal fl ights within South America. Choose from a range of departure dates.

Visit our website, email or call us for more information Web: www.chimuadventures.com Email: [email protected] Phone: 1300 678 909 *Conditions: Tour prices are correct as at 13th April 2016 and are subject to change & availability, Contact us for more information and further conditions.

TRAVELTALK 617 MAY 2016 | 43 SOUTH AMERICA PUTTING FAMILY FIRST Here, Meg Hall, Marketing Manager for Chimu Adventures, explains why South America is an ideal place for a family holiday.

UNTIL RECENTLY South America was not Why: These volcanic islands are incredibly considered a family-friendly destination. unique and the wildlife experiences are What a lot of people still don’t realise is second to none. Each island boasts a unique that the infrastructure in many destinations species and the animals are incredibly tame in South America has improved vastly and as there are little to no predators. This is where now countries here not only cater for, but Darwin penned his theory of evolution and encourage families to visit. even to the untrained eye it is evident why. The wealth of many South American people in general has improved lately and, 3 IGUAZU FALLS as such, many of these families are travelling Where: The Iguazu Falls can be best viewed within the continent, driving up the need for from either Brazil or Argentina as they act as suitable lodges, hotels and activities. a natural international border. Here are our top three family-friendly Why: This magical location is an adventure locations. all of its own with a day’s worth of boardwalks to explore on the Argentinian 1 AMAZON side and boat rides on the Brazilian side. Where: The Amazon can be reached from Simply witnessing the pure power of this many diferent countries in South America. location is a sight to behold. Our favourite gateway is Coca in Ecuador ■ Read our personal blogs on family travel where there is great access to many safe, at chimuadventures.com/blog/2016/04/ comfortable, kid-friendly lodges. amazon-family-holiday Why visit: In a nutshell, animals. The ■ chimuadventures.com biodiversity in Ecuador especially is incredible and every day the family will get an up close and personal encounter with some of this planet’s most incredible creatures, all under the watchful gaze of an experienced naturalist guide. 2 GALAPAGOS ISLANDS Where: The Galapagos lie of the coast of Ecuador and it takes 90 minutes by plane from Guayaquil. Once there you are then transferred to your family-friendly vessel.

remain popular places to visit due to appeal to many of our discerning Aussies getting their extraordinary landscapes and travellers who enjoy scraping beneath experiences, lesser known places what’s trendy.” hot for Chile including Pucon, Chiloe and Easter Island As appreciators of good food and wine, are increasingly being included in many Australian foodies who visit Chile also try to AN EVER increasing number of Australians of our tours and individual tailor-made join in the Vendimia Wine Festival between are extending their stay in Chile to further itineraries. February and April, where specialty local explore the country’s diverse oferings. “These places are still very much dishes and some of the country’s best Ted Dziadkiewicz, Managing Director wines can be enjoyed. Even though Chile untouched and authentic with rich of Contours Travel, says that with Santiago is great to visit all year round, the best time histories, well preserved cultures and as a popular gateway to South America to visit the south or the Patagonian region thriving communities unafected by for travellers fying in from Australia, the is between November and March when the western or modern infuences. They interest in exploring the city and beyond weather is conducive to all of the outdoor the city borders is growing. activities on ofer. Torres del Paine. “Among our clients, Brazil and Peru are Picture courtesy Contours Travel has tours to Santiago still the two most popular destinations in Francisca Cheyre and the wine valleys, Atacama and South America, but over the last few years the lakes crossing, giving travellers an it’s evident that interest in exploring Chile insightful look into some of the country’s is on a steady rise, not just as an extended diverse landscapes and best assets – stop-over, but also as an end destination,” especially the Andes – from the northern said Ted. deserts to the glaciers and fords “While hot spots like the Atacama down south. Desert, Patagonia and the Lake District ■ contourstravel.com.au

44 | WWW.TRAVELTALKMAG.COM.AU SOUTH AMERICA

ofered guests the chance to attend the Champions Parade in the purpose-built parade ground, the Sambadrome. Over WONDERS TO BEHOLD 25 days guests enjoy the highlights of the Amazon and Peru plus Buenos Aires, the Iguazú Falls and Rio. Next year’s program also sees the launch of a new Enrich experience in Cuba – a visit to a family run paladar restaurant to enjoy local specialities. New Freechoice activities in Cuzco include a Chinchero village tour and a cooking class while in Bariloche guests can choose from zip-lining, a cable car ride to the top of Cerro Campanario or a cruise across Nahuel Huapi Lake. Also new for 2017 are two Scenic ‘Special Stay’ hotels – the explora Valle Sagrado in the Catalina convent Sacred Valley, located in one of the region’s in Arequipa, Peru most remote ancient corn plantations, and Luciano K, a small boutique hotel in Santiago. “The enhancements to this year’s South America program have largely stemmed from guest surveys and feedback at our ‘Ever SCENIC HAS launched its South America Wondered’ sessions which is hugely valuable program for 2017 with three new tours, new in allowing us to continue to improve the Enrich experiences, Freechoice activities and program ofering,” said Louise Hill, Journey dining, plus a new hotel in the Sacred Valley. Designer South America. Within the company’s Vibrant Wonders of “There has also been strong demand from South America brochure is a new 19-day ‘Peru our more active guests for soft adventure so Discovery’ tour. This is a roundtrip from Lima we have now been able to introduce trekking which takes in the Sacred Valley, Cuzco and and cycling in the Sacred Valley now we have Lake Titicaca as well as the country’s cultural the right hotel partner there in the form of capital, Trujillo, and the World Heritage luxury mountain lodge, explora Valle Sagrado.” listed Chan Chan ruins. The tour also visits Scenic is ofering earlybird ofers on the colonial city of Arequipa and the Colca bookings made by September 30. The Canyon, home to the rare Andean condor. 140-page Vibrant Wonders of South America The 25-day ‘South American Adventure brochure is out now. with Rio Carnival’ itinerary travels from ■ scenic.com.au Lima to Rio and includes the world famous Carnival. This is the frst time Scenic has

Loving the Latin way THE FIRST Latin America Travel Week airlines, hotels, cruise lines, tour and (LATW) will take place this month as travel operators as well as tourism bodies Aussie demand for holidays to South and from Australia and Latin America, all Central America continues to grow. showcasing 20 countries in South and Staged from May 15 to 22, the event Central America. will feature free consumer expos and Countries and regions from Latin travel agent workshops in Sydney and America to be represented include Melbourne. Organised by the Australian Argentina, Bolivia, Brazil, Chile, Colombia, Travel Association for Latin America Ecuador and Galapagos, Falkland Islands, (ATALA), the LATW will take place in The Guianas, Mexico, Paraguay, Peru, marketing all helping to fuel travel to Sydney on May 18 and in Melbourne Uruguay and Venezuela, as well as Central Latin America,” said Ted Dziadkiewicz, on May 19. One agent will win a luxury America, Cuba and Mexico. Cruises to Chairman of ATALA. $US12,000 (approx. $AU16,000) holiday Antarctica from Chile will also be featured. ■ to Peru or Chile (including fights) at each “More Australians are looking at Anyone interested in attending the workshop. South and Central America as holiday Latin America agent workshops in Sydney Sponsored by the LATAM Airlines destinations with a sizeable increase in and Melbourne can register at group and Prom Peru, the consumer and airline capacity in recent years, the Rio atala.com.au or by emailing travel trade event will bring together Olympics and more packaged tours and [email protected]

TRAVELTALK 617 MAY 2016 | 45 ASIANescapes

Main: Uma by COMO, Paro Inset: A valley view room

lawns. Invented in 1851, croquet launched to immediate success and is the quintessential English pastime with the royal family said to particularly love the game. “We are excited to be sending the very frst Jaques croquet game set to the land of ‘The Thunder Dragon’, letting guests play one of the most recognised games in the world in stunning Himalayan surroundings,” said Joe JP Jacques from Jaques London. A TOUCH OF BRITAIN Uma by Como, Paro, is located in the Paro Valley, close to many of Bhutan’s great cultural landmarks. The rooms, suites and THE RECENT royal visit to Bhutan by Prince chance to visit the capital, Thimphu, where private villas are designed as intimate, luxury William and Kate Middleton has prompted traditional Bhutanese culture clashes with retreats to be enjoyed after a day’s cultural one property to launch a special itinerary modern life. The ofer also includes an hour- activities and adventure pursuits, from with a quintessential British twist. long holistic spa treatment at the luxurious Himalayan trekking to archery and white- Designed to be enjoyed at a relaxed pace, COMO Shambhala Retreat, or an optional water rafting. the fve-night package from Uma by COMO, mountain biking excursion. The ‘Royal Himalayan Discovery’ itinerary Paro, explores the country’s main cultural To honour the royal visit, Uma by COMO, is available through to the end of July. Rates highlights, including the remarkable Taktsang Paro, has collaborated with Jaques London start from $8,163 per couple for fve nights ‘Tiger’s Nest’ Monastery. A guided hiking tour to create an exquisite, hand-crafted croquet staying in a forest room. explores Bhutan’s wilderness and there’s the set which guests can enjoy on the resort’s ■ [email protected]

Prince Harry’s visit provides inspiration

IT’S BEEN more than a year since the Nepal down and of course that has a fow-on earthquake killed 8,000 people, left two efect throughout the country – from million homeless, destroyed 6,000 schools porters in small villages to taxi drivers and ravaged tourism, the country’s single in Kathmandu and restaurants that are largest industry. seeing less business. World Expeditions, which has operated “Now, more than ever, the people treks in the country for more than 40 of Nepal need something back from years, hopes Prince Harry’s recent visit will us and we encourage travellers to encourage others to return and provide consider visiting this amazing country.” a much-needed boost to the country’s Through its Nepal Earthquake Appeal, economy. During his visit, Harry used World Expeditions has raised more than his Instagram account and the hashtag $250,000 for relief eforts and rebuilding #HarryinNepal to document his inspiring schools. The company has operated seven experiences. ‘Nepal Rebuild’ trips combining volunteering “Nepal is home to the world’s highest with treks to various regions and will be peak, clusters of Himalayan ranges and running two new community trips to rebuild hardworking people who live among them,” The Shree Setibhume School in Northern said Sue Badyari, World Expeditions CEO. Nepal in October and November. “Collectively, they have inspired, World Expeditions recently launched its challenged and brought positive change for 2016-17 Himalaya brochure, ofering one travellers from around the globe who seek of the most extensive Nepal programs in to experience its majesty and the warmth of the market. It includes trekking itineraries the mountain villagers. for all levels, ranging from introductory “Tourism is a major contributor to the to challenging, mountaineering and the country’s economy so the downturn in 1,700-kilometre Great Himalaya Trail. tourists has had a huge impact. Trekking is ■ worldexpeditions.com.au

46 | WWW.TRAVELTALKMAG.COM.AU ASIANescapes MACAU Cotai IS ON THE MOVE

BLINK IN Macau and you’re sure to miss the opening of another international hotel, restaurant, attraction or store. When the Portuguese handed Macau back to mainland China in 1999 the peninsula boasted around 9,500 hotel rooms. At the end of 2015 that number had swollen to 32,608, thanks to the arrival of the Sheraton Grand hotel (the world’s largest Sheraton), Conrad Macao, the Holiday Inn, St Regis, Ritz Carlton, J W Marriott, Studio City, Harbourview and Broadway. By the end of 2017, this fgure is expected to rise above 50,000. The number of annual festivals and events has also grown. On just one day in December last year Macau hosted a marathon and mini marathon, followed by a colourful Latin the 21st century,” said Helen Wong, General neighbouring Sands precinct. parade, then the launch of a Light Festival Manager of Macao Government Tourism In the latter half of 2016, Cotai will see similar to Sydney’s popular Vivid. Ofce Australia and New Zealand. the Parisian hotel open, with the Eifel Tower Many of the recent changes have centred “Over the next 12 months and beyond we already in place, and the opening of the on the Cotai area of reclaimed land, which will see further new additions such as Planet MGM Cotai and the Wynn Palace. links the islands of Taipa and Coloane. Here, J ensuring that visitors are ofered more Meanwhile, construction is continuing on new themed precincts have sprung to life attractions, activities and accommodation the above-ground, multi-million-dollar Light complete with luxury international hotels, options from which to choose when deciding Rapid Transit rail system which will ultimately a diverse range of restaurants, cafes and on a holiday or business-related stay in this link each of these major holiday resorts. designer boutiques. Next month, Planet J will special corner of Asia.” But perhaps the largest project planned for open in Cotai, becoming the world’s frst ‘Live In recent months, the Cotai area opening within the next three years is the Action Role Play’ theme park where visitors celebrated the opening of the Art Deco Hong Kong-Zhuhai-Macao Bridge, which will are immersed in the action. Studio City, along with the expansion of the span 35.6 kilometres and drive additional “As the frst permanent theme park in the nearby Galaxy precinct and the opening of visitors to Macao. precinct, Planet J redefnes theme parks in the lavish St Regis Macau hotel within the ■ visitmacau.com.au; macautourism.gov.mo

TRAVELTALK 617 MAY 2016 | 47 ASIANescapes: Property news New Novotel in Thailand ACCORHOTELS HAS opened Novotel Samui Resort Chaweng Beach Kandaburi, the frst Novotel on the island of Samui in Thailand. Located on a quiet stretch of Chaweng Beach, the resort is only fve minutes from the island’s most popular shopping and nightlife destinations and 10 minutes from Samui International Airport. Mr. Patrick Basset, Chief Operating Ofcer for AccorHotels Upper Southeast and Northeast Asia, said Left: Citadines Bayfront Nha Trang; Right: Somerset West Point Hanoi the new property ofered travellers an international four-star brand known for its spacious rooms, consistently FROM STRENGTH TO STRENGTH high service standards, commitment to THE ASCOTT Limited has strengthened its Nusajaya, Ascott’s second serviced residence guest well-being and modern meeting position as the largest serviced residence in Iskandar Malaysia. rooms. operator in Southeast Asia with the clinching The new Somerset Ekamai Bangkok and The resort features 183 beachfront of seven new management contracts, adding Citadines Bayfront Nha Trang are slated to and garden rooms, including 20 family more than 1,500 apartment units to its portfolio. open at the end of the year while Somerset rooms equipped with double and bunk It has expanded in Bangkok in Thailand, West Point Hanoi will open in 2017. Citadines beds. Each room type features large Hanoi in Vietnam and Petaling Jaya in Kings Bandung, Citadines Ara Damansara balconies, mini bars, LCD televisions Malaysia while venturing into Bandung Petaling Jaya, Citadines Batu Maung Penang and complimentary Wi-Fi. There are in , Penang and Shah Alam in and Citadines Montfort Shah Alam will open three restaurants, a beach bar, a ftness Malaysia and Nha Trang in Vietnam. It also progressively from 2019. centre, two pools and a spa. Rates start celebrated the opening of Somerset Medini ■ the-ascott.com at $150 plus local taxes. ■ accorhotels.com

You’ll elect this presidential property

THE AKARYN Hotel Group has announced the exclusive private members’ club, a ballroom, launch of The President by AKARYN, opening state of the art business facilities, Ayurah later this year in the centre of Vientiane in Wellness Centre and a pool. Laos. “Vientiane has long been a favourite The hotel is located between the House of destination of mine and we are proud to ofer Parliament, the Presidential Palace and the a wonderfully unique hotel both for guests Temple of the Emerald Buddha. It will have wishing to enjoy the city and the region and only 30 spacious rooms, including two grand for business travellers as well as play host to presidential suites, with private butler service weddings and other celebratory events on around the clock. an intimate or grand scale,” said Anchalika Blending original Laotian design with Kijkanakorn, Managing Director and Founder colonial infuences, the property will feature of AKARYN Hotel Group. fne dining in seven restaurant options, an ■ akaryn.com/president/resort

48 | WWW.TRAVELTALKMAG.COM.AU ASIANescapes: Property news

OPENED IN central Bangkok, The Silver Palm Rama 9 ofers guests a slice of tranquillity amid the city’s notorious hustle and bustle. A SILVER OASIS Managed by Unicorn Hospitality, the resort boasts 89 spacious rooms, and one- and two-bedroom residences that range from 60-square-metres to 95-square-metres and include modern kitchens and separate living areas, all available for both short and long-term stays. For business travellers all rooms include free Wi-Fi and multi-function work areas. There’s Cafe Edge, an all- day dining bistro and bar, a state-of-the-art gym, pool and tropical gardens. Nearby is the Krungthep Kreetha Golf Sports Club and Unico Grande golf course, Srinakarin and Bangkok hospitals and Suvarnabhumi International Airport. Opening rates start at THB2,200 (approx. $AU80) plus taxes per room, per night. ■ unicornh.com

DOUBLE SIGNINGS IHG IS growing its InterContinental hotel brand in Thailand with the signing of new properties in Pattaya and Phuket. Formerly the Sheraton Pattaya Resort, the InterContinental Pattaya Resort launched last month ofering 156 superior and premium rooms and villas, all of which have been renovated following the new management agreement. Guests can dine on a variety of cuisines at the hotel’s all-day restaurant, unwind by any of the three lagoon swimming pools, work out at the ftness centre or indulge in an array of relaxing treatments in the spas. In coming months, the resort will also open a Club InterContinental lounge and Planet Trekkers, a space dedicated to young guests. InterContinental Pattaya Resort joins Holiday Inn Pattaya as the second resort managed Discount deal by IHG in the popular beach destination. Located on Kamala Beach in Phuket’s exclusive west coast area, the new InterContinental THE NAKA Phuket, a member of Design Phuket Resort is scheduled to open in 2019 as part of a luxury community project, Hotels, is luring Australian travel MountAzure. professionals with the introduction of Slated to be one of the most exclusive luxury resorts in Phuket, the property will be attractive industry rates. located within the MountAzure development and include a sophisticated beach club, a mix Located along the upscale west coast of villas, hotel rooms and private residences, and a lifestyle mall surrounded by a protected of Phuket at Nal Ye, a secluded beach in forest reserve. Kamala Bay, the resort ofers a selection Guests will have direct beach access, experience a range of food and beverage oferings and of 94 one-, two- and three-bedroom pool have access to swimming pools, a spa, the Club InterContinental, ftness centre and kids’ club. villas, each with sea views. ■ ihg.com Wellness facilities include the NAPA ‘Spa Tower’ where guests can treat themselves The InterContinental Pattaya Resort to a range of Thai treatments at 30 metres above sea level. For families there is The Heha kids’ club and there’s also a wedding chapel, infnity pool and a range of water sports such as snorkelling, kayaking and diving (the resort boasts its own dive centre). ■ Industry rates start from $298 per night. To book, travel industry members should contact [email protected]

TRAVELTALK 617 MAY 2016 | 49 ASIANescapes: Health & wellbeing

HAMMAM A GREAT TIME AMATARA RESORT & Wellness in Phuket has opened the world’s frst Thai hammam. Combining Turkish and Moroccan bathing practices with Thai hospitality and therapies, the treatment ofered is a blend of pampering, Getting soaking, exfoliating, cleansing, deep massage and rejuvenation. “Amatara’s regional destination spa is renowned for its world-class ft can treatments, ocean vistas and signature therapies,” said Brice Borin, General Manager Amatara Resort & Wellness. “This is the frst facility of its kind in be fun the world and we are delighted to be able to ofer this to our customers in LOCATED ON an island in Phang Nga Bay in Thailand for the very frst time.” Thailand, Six Senses Yao Noi has added a new The Thai hammam experience is included with any retreat stay at wellness pavilion, gymnasium and an elevated Amatara Resort & Wellness. yoga platform to its existing spa and 55 luxury ■ amataraphuket.com pool villas. Equipped with fying yoga hammocks, the open-air wellness pavilion ofers 360-degree views of the surrounding jungle and is an Detox, doodle and do good inspirational spot for tai chi and pilates classes, led GUESTS AT the Palm Retreat in Koh Samui’s most prominent artists, to ofer by the resort’s yoga guru. Samui can explore their artistic and creative two or three-hour sessions. The gymnasium focuses on functional philanthropic sides while enjoying two Classes are held in the artist’s hideaway training and boasts leading cardiovascular and healthy detox programs. in the hills above Lamai. resistance equipment. Here, guests are also The six-suite luxury property, located The sessions complement the ofered performance testing with Fusionetics, on a lush estate in Choeng Mon, has retreats ‘Detox’ and ‘Rejuvenate’ an evidence-based sports science platform that created two special guest experiences programs, which are based on the helps guests understand, monitor and improve that can be incorporated into either of all-natural Amrita cleansing system. personal ftness levels. The elevated yoga platform its two existing detox programs. All-inclusive rates start at THB6,000 overlooks Phang Nga Bay and is located at the top ‘Detox and Do Good’ includes visits (approx. $AU225). of a small hill surrounded by jungle, a short fve- to local communities where guests ■ thepalms-retreat.com minute walk from the resort. can contribute both physically and The Six Senses spa team of experts provide fnancially to assist under-privileged guests with tailored wellness programs. Through children, volunteer to help the local in-depth investigation into visitor’s health, and wildlife and experience other altruistic by personalising every aspect of their stay at the activities. resort, Six Senses aims to send guests home with ‘Detox and Doodle’ is for guests real and long-lasting health benefts. with artistic aspirations. The resort has ■ sixsenses.com partnered with Nartana, one of Koh 50 | WWW.TRAVELTALKMAG.COM.AU ASIANescapes

residents assembling in ghost costumes to invoke protection from the local spirits. The second day is Rocket Festival, where homemade bamboo rockets or bang fai are launched into the skies in the hope of producing plentiful rainfall. On the third day, crowds gather at the local temples to receive blessings from Buddhist monks. To help travellers join in the fun, the Loei Palace Hotel is ofering the ‘Phi Ta Khon Festival’ package, with a special rate of THB 2,400 (approx. $AU88) for a two-night stay in a superior room. The ofer is valid for stays from June 1 to June 30. The package includes complimentary welcome drink and cold towel, a special Thai set dinner menu at Botun or at Wine de Bay restaurant, guaranteed early check-in from noon and late checkout until 2pm and complementary Wi-Fi during your stay. Loei province is located 540 kilometres from Bangkok and guests who don’t want GET YOUR GHOST ON to drive can fy to Udon Thani Airport and NESTLED IN the north-eastern corner of Local legend remains undecided on how arrange a car service to the hotel. Loei Palace Thailand is the town of Dan Sai in the Loei this festival began, but it has become one of is conveniently located in the heart of town Province. Each year, this usually tranquil Thailand’s unique events, happening each overlooking the Loei River and ofers 156 place awakens as masked ‘ghosts’ and ‘spirits’ year on the frst weekend after the sixth full spacious guest rooms and suites, a ftness dance through the streets in a grand parade, moon. This year, the festivities take place on room, business centre, restaurant, bar and marking the frst day of the Phi Ta Khon June 24 to 26. outdoor pool. Festival. The three-day event begins with the ■ -collection.com/loeipalace Always the last to know? Get the LATEST travel news, deals and competitions found only in Traveltalk’s newsletter. Join the conversation and subscribe now to get all you need to know delivered to your inbox today. Simply go to www.traveltalkmag.com.au to subscribe for FREE And be sure to join the conversation on Facebook, Twitter and Google+ Twitter.com/traveltalkmag Facebook.com/traveltalkmag

TRAVELTALK 617 MAY 2016 | 51

Main and top right: The Beatles Story Bottom right: The rejuvenated Albert Docks Moving to the mersey beat Pop music, football and culture. It’s all in a hard day’s night for JON UNDERWOOD as he tours Liverpool.

WHEN TWO Liverpool lads frst met on July 6 band members, some of which are now Quarrymen, their rise to fame, the break 1957, it set in motion a chain of events that run by the National Trust and are open to up and subsequent solo careers. While it’s would change the world forever. visitors. largely a happy story, the fnal display in John Lennon and Paul McCartney were The lyrics of Beatles songs come to life memory of John Lennon still brings a lump introduced at St Peter’s Church in Woolton. as we stop at the gates of Strawberry Fields to the throat and a tear to the eye. They would go on to form The Beatles and and outside St Peter’s church where a lady ■ albertdock.com/attractions/magical- almost 60 years after that fateful meeting named Eleanor Rigby is buried (McCartney mystery-tour (and the sad loss of Lennon and George has denied that was where he got the name ■ beatlesstory.com Harrison), the band’s music is still played for the song). Tony also points out the barber around the globe. shop, the roundabout, the fre station and WALK ON It is estimated ‘The Fab Four’ bring in £82 the bank that featured in the lyrics of Penny If there’s anything that comes close to million (approx. $AU153 million) in tourism Lane. matching Liverpool’s love of The Beatles, it’s dollars to the city every year (although It’s clear that our guide knows his stuf football. Premier League teams Everton and some locals believe it could be twice that). and it’s important that he does as you just Liverpool both call the city home and local So to visit Liverpool and not do something never know who will join the tour bus. He derbies are the stuf of legend. Beatles-related would be like going to Agra took a VIP group out recently and John Anfeld, the home of Liverpool, is in the and ignoring the Taj Mahal. Lennon’s half-sister Julia was among the process of a massive makeover, with an Tony is a self-confessed Beatles tragic. guests. extension to the main stand set to open He once saw George (his favourite band “She’s the spitting image of John. It was next season. I was lucky enough to attend a member) at the famous Cavern Club but was quite intimidating having her onboard but home game against Manchester City and the too star-stuck to speak to him. “He was just she thanked me afterwards and said I’d got it atmosphere inside was electric – I can only standing there and he winked at me,” Tony all right,” he beams. imagine what it will be like with an extra says, his voice trembling slightly as he recalls The Magical Mystery Tour is the perfect 8,500 bums on seats. the memory. precursor to The Beatles Story, an award- Fans of ‘the Reds’ (and Australia is full of Tony is the guide on our Magical Mystery winning exhibition in Albert Dock dedicated them) will be interested to learn that apart Tour, a two-hour wander down memory to the band. Chock full of fascinating from the stadium tour you can also dine lane – not to mention Penny Lane – which memorabilia, it tells the story of the band there after a game. We headed straight to includes the childhood homes of all four in great detail, from their early days as The The Boot Room in the famous Kop Stand 52 | WWW.TRAVELTALKMAG.COM.AU UNITED KINGDOM after the City match and enjoyed a tasty two-course meal, along with some Q&A action with former Liverpool star David Fairclough. With Liverpool winning 3-0, it was a great way to end a memorable evening… even if I am a Leeds fan! ■ liverpoolfc.com MAN OF THE PEOPLE “Some people believe football is a matter of life and death. I am very disappointed with that attitude. I can assure you it is much, much more important than that.” Those are the oft-quoted words of Bill Shankly, who was manager of Liverpool from 1959 to 1974. He built the club into one of the most successful teams in English and European football and is revered at Anfeld. Now there is a permanent tribute to the man and his legacy right in the heart of the city. The Shankly Hotel opened in Victoria Street recently and features personal memorabilia on display that has been with paper and glue… but that’s just me. I did donated by his family. Further, the hotel like his oil paintings, though, with a mixture is the brainchild of Chris Shankly Carline, of landscapes and still life with the odd who is the great man’s grandson and now portrait thrown in, including the eponymous director of the property. nude female. Part of the Signature Living group of hotels, But if Matisse is considered sublime, the Shankly ofers accommodation that is some of the upstairs exhibits of modern Simon Starling’s fve-seat bicycle at the comfortable, stylish and spacious – sometimes art were, to me, just plain ridiculous. Above: The gates to Strawberry Fields more than twice the size of normal rooms. Felt Suit by Joseph Beuys is the artist Features include whirlpool Jacuzzi bath, 50” questioning the traditional separation TV screen, Bluetooth and free Wi-Fi. But it’s the between fine art and domestic items. memorabilia that most come to see, including To me, it looked like a suit on a coat personal letters, tactical notes, his original hanger. And don’t get me started on contract with Liverpool and even a telegram Simon Starling’s five-seat bicycle or Barry from Neil Armstrong. ■ shanklyhotel.com Flanagan’s pile of folded canvas sheets. It would seem art truly is in the eye of the CULTURE GROWS beholder, particularly when it’s modern. ■ tate.org.uk Don’t think that Liverpool is all about ■ For more information, visitliverpool.com; football and pop music. There’s a cultural The Shankly Hotel visitbritain.com side to be found as well and a visit to the Tate Liverpool certainly gave me some artistic food for thought. First, I took a gander at Matisse in Focus, an exhibition of work by the French artist who was known for his use of colour. Highlight of the display was The Snail, one of his greatest works and a rare opportunity to see it outside London. Now, call me a philistine, but to me it looked like something a kindy class would do

Above: Liverpool Metropolitan Cathedral Right: The Beatles Story TRAVELTALK 616 APRIL 2016 | 53 UNITED KINGDOM & IRELAND

HOT PROPERTIES JON UNDERWOOD recommends some new – and not so new – hotels in the UK and Ireland.

Main: Lough Eske Castle Left: The red drawing room at Lough Eske Castle Right: The Spa Village Bath at the Gainsborough Bath Spa LIVERPOOL The four-star Pullman Hotel had only been open a matter of days when I checked in for the ExploreGB event held in the city in March. After a pleasant and speedy check-in in the lobby, I headed to my room and was immediately impressed with the size and modern decor. The bed was huge and enveloping, the bathroom was tres chic with plenty of power from the (one of my hotel ‘must-haves’) and there was ample storage and work space. I particularly liked the uniforms of the wait staf in Duke’s Restaurant, who were dressed in cloth caps, waistcoats and white aprons, akin to the local dock workers of yesteryear. I was slightly less certain about the caricatures painted in the lifts, which looked like something from a Pixar horror BATH movie, but at least it gave us something to talk I’M PRETTY sure the artist Thomas lobby, one of only fve such carriages about on the way to the lobby. Gainsborough would thoroughly approve left in the world). The Pullman has 216 rooms and is situated of the stylish new hotel that has just The hotel’s sparkling jewel is the on the waterfront, so is handy for a host of local opened in Bath bearing his name. The Roman-themed Spa Village Bath, which attractions in the Albert Docks, including Tate 99-room Gainsborough Bath Spa in Beau has the exclusive privilege of having Liverpool and The Beatles Story. And with the Street is the kind of boutique luxury hotel access to the natural, mineral-rich impressive and Convention that you walk into and immediately know thermal waters that the city is famous Centre and Exhibition Centre right on its you’re in for a memorable experience. for (indeed, three of the rooms have doorstep, the hotel is also ideally placed for Built in the 1800s, the original property these invigorating spa waters pumped delegates attending events or music lovers belonged to a prominent local doctor directly into them). Here you can ‘take heading to concerts. but has been transformed by the award- the waters’, enjoy traditional treatments The hotel boasts three meeting rooms, a winning team at Champalimaud Design. or just relax by the pool, away from the connectivity lounge, ft lounge with state-of-the- The Gainsborough oozes class and tourist hordes at the famous Roman art equipment, dedicated executive foor with sophistication, with elegantly furnished Baths just around the corner. As an access corridor to the exhibition centre, a sleek rooms, cuisine from world-renowned oasis of calm in a bustling city, the executive lounge with seating for 35 people and a Michelin-starred chef Johann Lafer and Gainsborough Bath Spa certainly ticks multi-function room that can be divided into two fabulous pieces of art (check out the all the boxes. smaller rooms with capacity for up to 100. French sedan chair from 1763 in the ■ thegainsboroughbathspa.co.uk ■ pullmanhotels.com 54 | WWW.TRAVELTALKMAG.COM.AU UNITED KINGDOM & IRELAND DONEGAL Okay, this one isn’t strictly new (it’s actually been open for nine years) but I’d always wanted to stay in a genuine Irish castle and Lough Eske in Donegal Town certainly fulflled that ambition. Apparently the building was once in ruins and so run down that a tree was growing where reception now stands but thankfully the property is back to its former glory. It did take me a little while to fnd the place but once I’d arrived and checked in, Lough Eske was everything I’d hoped for. My room was immense, with a separate sitting room and a massive canopied bed that, even at 1.85 metres tall, I could have slept in from side to side and still not dangled over the edge. The bathroom was also huge and the handmade toiletries were so good that a couple of bottles accidentally fell into my suitcase as I was packing. Above: The Duke restaurant at the Pullman Hotel Surprisingly afordable for such a luxury Right: The Bishop’s Gate Hotel in Derry property, the meals were perfectly served and the wine list extensive. There’s a great DERRY bar where you can just relax and enjoy a casual meal or if you want a more formal When I walked into the lobby of the setting there’s a spacious dining room. But Bishop’s Gate Hotel in Derry, I could still for me, it was the little nooks and crannies smell the paint from the recent restoration. full of comfortable chairs and roaring fres Originally built in 1899, the Grade B1 listed that were the highlight, allowing one to gaze hotel in Bishop Street has now reopened wistfully at the fames while supping some after its refurbishment and is already the talk of Ireland’s fnest liquid produce. of the town. plush tones of gold and purple and there ■ solislougheskecastle.ie Parking is an issue and I was slightly were delightful touches everywhere. My cranky after lugging my bags through the bed was a four poster (minus the canopy), a revolving door (not conducive to modern freplace stood in the corner and there was BELFAST luggage). But all that disappeared as the an antique telephone on the bedside table. Arriving from the George Best Belfast City charming lady at reception welcomed The bathroom was large and modern yet Airport, my check-in at the four-star Clayton me and informed me I was staying in her strangely lacking in any electrical sockets Hotel was both swift and friendly. The hotel favourite room in the hotel. My mood was for shavers or hair dryers, which must surely is ideally placed in the city’s Linen Quarter further lightened by the welcoming (and have been a temporary oversight. and is handy for all the major attractions, delicious) petit fours and fresh fowers Downstairs I loved the decor and including the excellent Titanic exhibition. waiting for me in room 405. ambiance of The Wig Champagne Bar The Clayton has 170 rooms and suites My spacious room was decorated in while The Gown Restaurant ofered and mine was modern, spacious and seasonally-inspired menus of locally sourced comfortable. The bed was extremely snug ingredients. I didn’t get the chance to sample and the bathroom had all the mod cons the classic afternoon tea but if the breakfast needed for a relaxing and smooth stay. was anything to go by, I’m sure it was Unfortunately I didn’t have time to make delicious. use of the swimming pool (the Clayton is ■ bishopsgatehotelderry.com the only hotel in the city with this facility) or the Jacuzzi, sauna, steam room, gymnasium and beauty spa. But I did thoroughly enjoy the expansive breakfast in the restaurant, a couple of adult beverages in the swish bar and the complementary Wi-Fi. Business delegates might want to make use of the state-of-the-art meeting venues and conference rooms, with the hotel ofering nine meeting areas of diferent sizes. The Clayton is also popular for functions, as evidenced by the hoardes of well dressed young things who streamed through the front doors for a ball one Left: The Gainsborough Bath Spa evening I was there. Above: The Clayton Hotel, Belfast ■ claytonhotelbelfast.com TRAVELTALK 617 MAY 2016 | 55 CANADA

Main: Bellwoods Brewery. Right: Allen’s A taste of Toronto FLASH PARKER takes us on a tour of the culinary capital of Canada.

TORONTO IS a gastronomic wonderland cofee, a brew that takes more than six hours of the highest calibre. One of the most to reach your morning mug. This is the diverse cities in the world, Canada’s culinary perfect way to begin any culinary expedition capital is an ever-changing, always-evolving of Toronto. landscape of tremendous bits and bites. After my frst cup of cofee, I’m usually sour punch of the Muggleweisse, or the From Canadian to Korean, Ethiopian ready to settle into an Irish saloon, so I just-like-licking-a-pine-tree goodness of the to Egyptian, Toronto features memorable pay a visit to Allen’s, a cosy joint that has Witchark IPA. And if you’re lucky enough to cuisine from around the world, atmospheric become something of an institution down grab a ticket for a specialty dinner hosted neighbourhoods with tremendous culinary on Danforth Avenue. Nestled in the heart of here by the Group of Seven Chefs (times cache and entire districts built to satisfy the Greektown, Allen’s is as much a destination as and dates rotate), prepare for a culinary gourmet or craft connoisseur in all of us. I’ve the famed neighbourhood itself; browse the experience like no other. chewed my way through this city time and incredible beer and scotch menus, taste your I encourage everyone I meet to make again… and I’ve lived to tell about it. way through the polenta chips and grilled the congee connection at least once while I often start my morning at Te Aro, a calamari (not even a little Irish, but you can exploring Toronto. The dish has become a cofee lover’s dream. The converted garage use your imagination) and chill out on one of staple at breakfast, noon and night: Congee in Queen Street is bright and inviting year- the city’s best backyard patios. Queen now boasts six shops throughout the round, with a casual, yard-sale atmosphere, I then venture into the heart of Ossington city, though that should come as no surprise featuring plenty of space to sit with the Avenue to experience Bellwoods Brewery, to anyone who has sampled the Lobster morning paper and a buttery scone. The staf Toronto’s chicest purveyor of experimental Super Bowl Congee, an absolute revelation preps cofee every way you can imagine, with craft beer, seasonal dishes and patio of a dish. Dining rooms are cosy, service is the back counter often doubling as a science experiences. There’s the barnyard brilliance of excellent and the fare is top notch. lab. Get on the waiting list for the cold drip their Farmhouse Saison, the cheek-puckering Toronto boasts many Asian

56 | WWW.TRAVELTALKMAG.COM.AU CANADA

neighbourhoods that ofer unique culinary fare, including two distinct Korea towns, each featuring restaurants that would not be out of place in Seoul, Busan or Suwon. Buk Chang Dong Soon Tofu in Bloor Street West is as close to an authentic Korean experience as you’ll fnd anywhere in the world; both the kimchi stew and the stone pot bibimbap are tremendous, and the fnishing touches – from the metal chopsticks to the multitude of side dishes – are representatively Korean. You won’t feel comfortable on a gastro tour of Toronto if you don’t include at least one stop for poutine and Poutini’s House of Poutine is arguably the city’s most popular poutinerie. The classic variety of this beloved Canadian dish (with roots in Quebec that date back generations) features thick-cut French fries, savoury cheese curds and thick gravy, all lovingly served piping hot. Poutini’s is so revered that it has recently become a hotspot for marriage proposals. For more on the history of the city, I sneak into the Distillery District, once home to the massive Gooderham & Worts Distillery and currently the setting for numerous heritage buildings housing restaurants, cafes, brew pubs, shops and galleries. Visit Brick Street Bakery, grab a freshly baked loaf of bread, a double chocolate nut brownie, a lemon tart, or a piping hot apple pie and wander around on the cobbled streets until your snack pack runs empty. Top: Dakota Tavern. Above: The Toronto skyline

ROCKY ‘16 PACKS A PUNCH

ROCKY MOUNTAINEER has launched a ‘Whistler to Sea Climb’ route will be the frst newly-extended three-day route for the or last day of the Rainforest to Gold Rush 2016 season in Canada. journey. The ‘Rainforest to Gold Rush’ journey In addition to the extended route, 2016 traditionally begins and ends in Whistler, will mark the longest season in Rocky but for the frst time it will commence or Mountaineer history, with the last departure terminate in North Vancouver. Travelling leaving Vancouver on October 16. This is through Howe Sound, Squamish and a two-week extension on previous years, Cheakamus Canyon to connect the world- giving guests more fexibility with dates than to be combined with Rocky Mountaineer class destinations of Vancouver and Whistler, ever before. packages beginning or ending in Seattle. the extended route provides guests with an In other news, Rocky Mountaineer will Finally, the company has added exclusive look at some of the best views in have an all-dome feet this year with two additional hotel options in Banf due British Columbia. superior classes of service, GoldLeaf and to increased sales. These are the Banf The route will continue to link Whistler SilverLeaf. And the cruise ship, ms Nieuw International Hotel, Fox Hotel & Suites, and the largest national park in the Canadian Amsterdam, will be available with packages Banf Park Lodge and Delta Banf Royal Rockies, Jasper, with an overnight stop in the starting or ending in Vancouver. The ms Canadian Lodge. quaint gold rush city of Quesnel. The former Amsterdam and ms Westerdam will continue ■ rockymountaineer.com

TRAVELTALK 617 MAY 2016 | 57 CANADA

Nobel Tonic No.1 barrel-matured maple syrup may be brewed in the USA but it has deep roots in the Canadian woods. You can fnd Nobel Tonic products, as well as great teas, cofees and candies, at the Tea Shoppe in the Distillery District. Or try local favourite Pure Spirits Oyster House, dishing up some of the best seafood in the city and with tremendous daily specials on a variety of oysters from both Canadian coasts. After exploring the Distillery District, I’m often in the mood for a sensible libation. Amsterdam Brewing has been at the forefront of the craft scene for many years, but with a modern brewing facility in an up-and-coming part of town and a line of great new suds — some experimental, some classic — they’re poised to do exciting things in the name of beer. The Boneshaker is a legendary hop monster while the Sweetwater Squeeze Radler is shaping up to become a new summer classic. After a pint or six, it’s time to cut loose and rock out. The Dakota Tavern is Ossington Avenue’s infamous subterranean saloon, an open concept rock bar with glowing skulls mounted on the wall, barn doors leading nowhere and high-backed whiskey barrel stools surrounding the old oak bar. The Dakota has one of the best beer lists in the area (try the 500ml bottles of Beau’s Dark Helmet for $10), a tuned-in crowd and an always-evolving live band list that rocks more often than not. Bonus points: the house band blows the barn doors open every Sunday evening, making the Dakota Toronto’s best weekend adventure destination. Pictures by Flash Parker FAST FACTS// GETTING THERE: Air Canada operates daily direct B777 services from Sydney to Toronto via Vancouver. The airline will launch direct B787 Dreamliner services from Brisbane to Toronto via Vancouver in June. From its Toronto hub Air Canada fies to destinations throughout Canada and to more than 55 airports across the United States. aircanada.com GETTING AROUND: Toronto’s subway system is good but the city is huge so chances are you’ll need Clockwise from top right: The Seven Chefs to hail a cab to get somewhere a little of the beaten dinner at Bellwoods Brewery; track. Cards are usually accepted but have some Exploring Chinatown; cash on hand. Buses are plentiful and the drivers Amsterdam Brewery; Te Aro are helpful. WHERE TO STAY: The Drake Hotel. A 19-room boutique hotel nestled in Queen Street West, the property ofers a quality stay for the budget-conscious. thedrakehotel.ca Fairmont Royal York. Opened in 1929, this fve-star, 898-room hotel has four restaurants, a spa, gym, indoor pool and a business centre. fairmont.com WHERE TO EAT & DRINK: Allen’s. allens.to Bellwoods Brewery. bellwoodsbrewery.com Congee Queen. congeequeen.com Poutini’s House of Poutine. poutini.com Brick Street Bakery. brickstreetbakery.com Pure Spirits Oyster House. purespirits.ca Amsterdam BrewHouse. amsterdambeer.com The Dakota Tavern. thedakotatavern.com TIPPING: Tipping is customary in Canada and is in addition to any taxes on your bill. Tip 15-20 per cent for good service. ■ For more information, canada.travel

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