Center for Business Ethics at BENTLEY UNIVERSITY
Total Page:16
File Type:pdf, Size:1020Kb
Center for Business Ethics AT BENTLEY UNIVERSITY Raytheon Lectureship in Business Ethics OCTOBER 18, 2011 Inventing a Win-Win-Win-Win-Win Future GARY HIRSHBERG Chairman, President, and CEO of Stonyfield Farm Raytheon Lectureship in Business Ethics BENTLEY UNIVERSITY is a leader in business education. Centered on education and research in business and related professions, Bentley blends the breadth and technological strength of a university with the values and student focus of a small college. Our undergraduate curriculum combines business study with a strong foundation in the arts and sciences. A broad array of offerings at the McCallum Graduate School emphasize the impact of technology on business practice, including MBA and Master of Science programs, PhD programs in accountancy and in business, and selected executive programs. Enrolling approximately 4,000 full-time undergraduate, 250 adult part-time undergraduate, 1,400 graduate, and 20 doctoral students, Bentley is located in Waltham, Mass., minutes west of Boston. The Center for Business Ethics at Bentley University is a nonprofit educational and consulting organization whose vision is a world in which all businesses contribute positively to society through their ethically sound and responsible operations. The center’s mission is to provide leadership in the creation of organizational cultures that align effective business performance with ethical business conduct. It endeavors to do so by the application of expertise, research, education and a collaborative approach to disseminating best practices. With a vast network of practitioners and scholars and an extensive multimedia library, the center offers an international forum for benchmarking and research in business ethics. Through educational programming such as the Raytheon Lectureship in Business Ethics, the center helps corporations and other organizations to strengthen their ethical culture. 3 Executive Director Center for Business Ethics and Hieken Professor of Business and Professional Ethics Bentley University W. Michael Hoffman, PhD If you want to get a sense of the richness and variety of business ethics, you should simply reflect on the richness and variety of business itself. Every year, many new types of business emerge and each one of them involves unique issues and opportunities, not only in terms of products and services, but also in terms of business ethics. In this monograph, we have an outstanding presentation by Gary Hirshberg, the chairman, president, and CEO of Stonyfield Farm, the world’s largest producer of organic yogurt. “Yogurt?” you say. “So is this a discussion on yogurt ethics?” In a way, yes; but it is much more than that. Gary Hirshberg’s lecture is an important one if you happen to eat food. Spend some time with Hirshberg and you will soon recognize the ethical complexity associated with food production. It involves everything from what we feed animals to how they are treated, the pesticides used in food production, and how waste is managed. And it doesn’t stop there… How should companies handle profits? How should they work with their suppliers, etc.? Both in terms of business and ethics, Stonyfield Farm is a microcosm of the world around us. And Hirshberg faces it all with realism and passion. His response has been to take to heart the ethical interests of all his company’s stakeholders. How? By producing “yogurt on a mission.” What mission? One answer is “to save the planet.” No one company can do that single-handedly. But Stonyfield Farm doesn’t just produce yogurt; it also models the power of ethical business. This lecture is one of the most lucid practical illustrations of stakeholder theory I’ve ever heard. Moreover, in its commitment to ethics, Stonyfield has pushed the envelope on innovation as well. And here is the good news: it works. Hirshberg took a seven-cow organic farming school and turned it into a business with $370 million in annual sales, with a compounded annual growth rate above 23 percent for more than 18 years! The results speak for themselves… and for the power of ethical business. Inventing a Win-Win-Win-Win-Win Future 1 The RAYTHEON LECTURESHIP IN BUSINESS ETHICS at Bentley University is made possible through the generous support of the Raytheon Company. Raytheon is a technology and innovation leader specializing in defense, homeland security and other government markets throughout the world. With a history of innovation spanning 90 years, Raytheon provides state-of-the-art electronics, mission systems integration and other capabilities in the areas of sensing; effects; and command, control, communications and intelligence systems, as well as a broad range of mission support services. The company reported sales of $25 billion in 2011 and employs 71,000 people worldwide. It has built a reputation for adhering to the highest ethical standards in the industry. The Raytheon Lectureship in Business Ethics series aims to illuminate and promote ethical values and conduct in business, highlighting best practices in corporations throughout the United States. Learn more about Raytheon online at www.raytheon.com. 2 Raytheon Lectureship in Business Ethics Chairman and Chief Executive Officer Raytheon Company William H. Swanson Ethics in business is about so much more than just following rules. Fundamentally, it is a matter of creating the right culture in our organizations, so that people have the ability and support to make decisions that are not only effective, but consistent with the values and principles we hold dear. Raytheon has worked very hard in establishing an ethical business culture that is accepted by our employees and woven into the fabric of the ways in which we work. Our continued growth and profitability depend on it. Raytheon has supported the Center for Business Ethics at Bentley University for many years, and our sponsorship of its Lectureship in Business Ethics is an important commitment for the company. We recognize the enormous value of the leadership given by the center for more than three decades, to promote ethical business practices and cultures in the United States and around the world. And ethical leadership — illuminating and inspiring conduct that is instinctively ethical — is what the Raytheon Lectureship in Business Ethics is about. I’m proud that Raytheon can play a part in bringing to the Bentley campus highly respected leaders of companies that have a manifest and deep-rooted commitment to doing business in the right way. Their insights contribute much to an important discourse on how the business community can and should achieve ethical excellence. Inventing a Win-Win-Win-Win-Win Future 3 Stonyfield, celebrating its 28th year, is the world’s leading organic yogurt company. Its certified organic yogurt, smoothies, milk, cultured soy, frozen yogurt and ice cream are distributed nationally. The company advocates that healthy food can only come from a healthy planet. Its use of organic ingredients helps keep more than 200,000 farm acres free of toxic, persistent pesticides and chemical fertilizers known to contaminate soil, drinking water and food. To help reduce climate change, Stonyfield offsets all of the CO2 emissions generated from its facility energy use. The company also started a nonprofit called Climate Counts (climatecounts.org) which shows people how they can help fight climate change by the way they shop and invest. Stonyfield also donates 10 percent of its profits to efforts that help protect and restore the Earth. For more information about Stonyfield Farm, its products and initiatives, visitwww.stonyfield.com or follow Stonyfield on Twitter @Stonyfield and @StonyfieldBiz, and on Facebook www.facebook.com/at StonyfieldFarm. (FROM LEFT) W. Michael Hoffman, PhD, founding executive director of the Center for Business Ethics and Hieken Professor of Business and Professional Ethics at Bentley; David Lajoie, director, Business Ethics and Compliance for Raytheon’s Integrated Defense Systems Business, Gary Hirshberg, chairman, president and CEO of Stonyfield Farm; and Gloria Larson, president of Bentley University. 4 CHAIRMAN, PRESIDENT AND CEO STONYFIELD FARM Gary Hirshberg Gary Hirshberg is the chairman, president and CEO of Stonyfield Farm. Since Hirshberg took the reins of the company in 1983, Stonyfield Farm has only been recognized not only as an organic industry leader, but a pioneer in social and environmentally responsible corporate practices as well. From its infancy as a seven-cow organic farming school to its current $370 million in annual sales, Stonyfield has enjoyed a compounded annual growth rate of more than 23 percent for more than 18 years by consistently producing great-tasting products and using innovative marketing techniques that blend the company’s social, environmental, and financial missions. Stonyfield Farm has been the recipient of numerous awards, including Ethisphere magazine’s 2011 “World’s Most Ethical Companies Award,” and the EPA’s 2009 “Clean Air Excellence Award.” Inventing a Win-Win-Win-Win-Win Future 5 Inventing a Win-Win-Win-Win-Win Future Raytheon Lectureship in Business Ethics at Bentley University October 18, 2011 GARY HIRSHBERG Chairman, President, and CEO of Stonyfield Farm Thank you, Dr. Hoffman, and thank you evidence of what I’m talking about — this to all of you for being here. tendency of commerce to take and not always give back. I hope to persuade you otherwise; I want to say a word about my title and this is why I talk about this as a win-win- the history of commerce. I’m the son and win-win-win prospect. grandson of shoe manufacturers. I grew up in New Hampshire just up the road from here, I am going to get you depressed for a couple so I speak from a longer-term perspective. of minutes. Bear with me, I’ll get over that. Today’s problems are serious. We know that The history of commerce to my mind has we will have 9.2 billion co-inhabitants in always had somebody paying the price for about 40 years.